1.1. 1.1.1. Storage Assessment1 Storage Overview Government policies The public food operation of Bangladesh is based on a set of policies and an organisational structure designed to carry out these policies. The Director General of Food (DGF) as head of the Food Department manages the system; the primary organization consists of a number of branches entrusted with the task of distribution, procurement, storage and movement. As a price stabiliser PFDS acts as a buffer stock agency, buying paddy, rice and wheat when prices are low and later supplying that food grain to the market when prices are high. The GDB uses their PFDS network to transport the grain from the central storage locations to the local storage sites (LSDs). This is the system that is used for the WFP programs. In this case, WFP helps to pay for the distribution cost. The lack of storage capacity in areas prone to natural disasters may result in delayed response to relief needs. Improved processing system can produce higher output and reduce the storage, transit and handling losses as well as reduce post-harvest losses. Storage plays the key role in the entire process of procurement. Under given situations of price and supplies, the level of procurement is functionally related to that of the storage facilities. Disparities between capacity utilisation at CSD and LSDs stem from the high demand for local transport. Capacity utilization and stock turnover vary considerably from 1 World Bank - Ports & Shipping 2010, WFP, MoFDM – Directorate General of Food season to season as warehouses are more fully and often over utilized during the height of the domestic procurement drive but remain relatively underutilized the rest of the year, ;aking them available to relief agencies 2. Storage The following types of storage system are now prevailing in the country: 1. Homestead storage. 2. Trade level storage. 3. Mill cum trade level storage. 4. Automatic milling storage. 5. Government storage for buffer stock. 6. Model storage system. While storage facilities and functions assume great importance, particularly in the case of subsistence crop, little is known about the various aspects of the initial storage of rice and paddy. The big rice-millers have large storage godowns in their compounds. They perform a considerable part of this function in the area they are located. The traders at the primary market do not have any storage facilities. 1.1.2. Commercial Storage Introduction On the one hand, Bangladesh, as significant exporter of (i) garments finished products and (ii) fresh fish and shrimps products – both being - for different reasons - time-bounded, has developed a strong and efficient right-on-time logistics chain, including cold-chain. Hundreds of Shipping Agents, CC & FF companies, ICD management companies, are operational in the country and most of them – being affiliate to international logistics companies – will provide high quality services fitting with the international standards (tracking, storage, transport, deliveries). All those companies are able to provide warehousing services. This being said, as part of a right on time logistics chain, they are more used to short term storage (the time necessary to complete the clearance and shipping procedures), than for a longer period, usually used by INGOs for their contingency stock for example. The usual storage price, in 2011, will vary between 20 and 35 Takas / Square feet / month (+ 10% VAT and usually 10% inflation / year) for a storage capacity of 5.000 Square feet = between 1.340 and 2.345 US$ / month. On the other hand, if the import – export logistics chain is efficient and modern, the distribution sector is far behind. Local distributor / suppliers will thus, in most of the case, not being fully reliable for providing a warehousing / buffer stock service. Bonded Storage Bangladesh has been successful in developing a number of EPZs and granting bonded warehouse status to factories producing for export. It now needs to develop supplemental bonded facilities to reduce the cost and time for delivery of the imported materials used in the production of exports. These facilities would include: Off-Dock Container Yards for Inbound Containers Rail ICD near Tongi Truck ICDs to the South-East and North-West of Dhaka A common-user customs bonded warehouse Off-Dock Container Yards Off Dock Container Yards have been introduced in many countries to alleviate port congestion; they are used to store and de-stuff inbound containers and clear the cargo, these three activities are the primary cause of port congestion. However, Bangladesh Customs has restricted the role of off-dock container yards in Chittagong to storing and stuffing outbound containers even though there is a provision in the regulations to allow these yards to handle inbound containers. Customs has legitimate concerns that these yards provide sufficient security for import cargoes and adequate facilities for the Customs staff, but these can be easily addressed. More difficult to address will be the need to recruit additional Customs Officers to be permanently assigned to these facilities. Also it will also be necessary to license new facilities.TPF43FPT The benefits from this initiative would be substantial since the reduction in yard congestion in the container terminal storage yard would increase berth productivity and provide some of the savings mentioned above. This proposal should be easy to implement, as the Customs has already indicated a willingness to do so. Rail ICD 2 In order to access the government’s warehousing capacities, initial contact should be made at the General Management of the Food Directorate of the MoFDM. The existing Dhaka rail ICD in Kamlapur operates more efficiently than the container yard in Chittagong Port, but its location in the congested center of the city causes restricts access. A better location for this facility would a site nearer to the garment factories at a site with good road access. Since a significant number of the garment factories are located northwest of Dhaka, the plan to establish a rail ICD at Tongi should be implemented as soon as possible. A similar facility in the Narayaganj area would not be needed since the knitwear manufacturers use less imported fabric and yarn and are more likely to use road transport, which is both faster and cheaper. While the Dhaka rail ICD serves traders supplying imports to the consumers in Dhaka, it is unclear whether this facility should remain open given the increasing congestion and the potential value of the site if used for commercial purposes. Truck ICD At present, there are no truck ICDs to facilitate port-to-door movement of containers from Chittagong and Dhaka. Instead almost all imports are cleared and destuffed in Chittagong Port with the resulting delays, additional informal payments and damage to cargo. This practice increases truck traffic between the cities as the contents of a 40’ container must be transported in two fixed axle trucks. A truck ICD would allow containers to move in bond from Chittagong to Dhaka, to be cleared by Dhaka customs officials and to move directly to the importers’ warehouse or factory. This would shorten transit times, decrease damage to cargo and reduce the informal payments to port workers and customs.TPF44FPT It would also allow for storage of the empty containers, which could then be stuffed with export cargo, thereby encouraging factory-to-port movement of containers and reducing empty backhauls. Assuming that this ICD has dry port status, it would reduce the need for bank guarantees for containers that are brought to the factory for stuffing and stripping and would allow forwarders to offer attractive backhaul rates to exporters. This ICD would require full-time customs officials permanently assigned to the facility, computer capability and up-to-date clearance procedures in order to attract full container loads to travel from Chittagong. It should be relatively easy to establish these ICDs using the same procedures as for the rail ICD. Common-User Bonded Warehouse Customs currently authorizes the operation of the bonded facilities in: • Chittagong Port, • Benapole land port, • Export Processing Zones, • Dhaka Rail ICD, and • Factories producing exclusively for export. What is missing from this collection are privately managed, common-user bonded warehouses for the storage of imported raw materials. Freight forwarders have provided facilities for consolidating and managing inventories of exports for foreign buyers but not for deconsolidating and managing inventories of goods imported for production of exports. In particular, there is no facility for suppliers and other third parties to store yarn and gray cloth without paying duties and taxes. Most export manufacturers have bonded production facilities, but relatively few have been willing to bear the risk of maintaining a large inventory of fabric in order to reduce their order cycle time for future orders. It is left to the traders and suppliers to perform this task, but they have been reluctant because the dysfunctional duty drawback system would not make it profitable.TPF45FPT If a customs bonded warehouse is provided for this purpose, then they could import fabric and sell it to factories under a temporary import arrangement. By establishing an inventory from which producers could quickly obtain imported fabric that can then be locally dyed, these warehouses would allow producers to reduce order cycle times by 2-4 weeks and thereby compete more effectively in existing markets. While there is no immediate precedence for this type of warehouse, the systems and procedures developed for handling temporary imports to the EPZs, the Dhaka ICD and the Off-dock container yards can be adapted for a privately operated common-user facility Location Owner Available for Rent Capacity mt / m² / m³ Type 3 Progressive Packers & Shippers (pvt.) Ltd Dhaka Mr. Jacob F. Diaz, Director , 8 Mohakhali C/A (Ist.Floor) Dhaka-1212, Yes No Owned (16,000 Sft) Hired (4,500 Sft) victorprogressiveepackers.com Ph:9898813,9884936,9884530, Fax: 880-2 8823210, Email : jacob@progressivepackers.com 3 Warehouse Type: Open storage, container, rub-hall, silo, concrete, other, unspecified Warehouse Access: Raised-siding, flat 5 Warehouse condition: Appears intact, appears damaged, under construction/repair 4 Warehouse Access 4 Condition 5 Ancient Steamship Company Ltd Mr. Mohammed Morshed Haroon, Director, Chittagong Operation, Hakim Mansion, 87, Strand Road, Chittagong, Ph: (031) 727026,b717371-4,724391; Fax: (031) 727051; Email: management@ancientsteamship com Yes No Owned: 3100 SFT; Hired: 6486 Warehouse . Homebound Packers & Shippers Dhaka Chittagong Ms Michelle Quiah, Director Finance & Administration Homebound Packers & Shippers SW(A) 26, Gulshan Avenue Gulshan, Dhaka Yes Owned: 18,000 Sft Warehouse Hired: 5000 SFT Warehouse No Standard Freight Ltd Dhaka Mr. S.M. Nazrul Islam, Managing Director, 91 Kazi Nazrul Islam Avenue ( 3 rd. Floor), Kawran Bazar, Dhaka 1215 Ph :02-8122009,9113686; Fax : 02-9140210; Email : sfl@dbn-bd.net, sfl 1@dbn-bd.net Yes No A P M Global Logistics Bangladesh Ltd. Trading as DAMCO Dhaka Mr. Preben Staghoej Hansen, Country Manager Plot # 76/A, Road # 11, Block M, Banani, Dhaka 1213, Bangladesh. Yes Warehouse Ph: 88028834771-7, Fax: +880 2 9862320, email: ashraful.hassan@damco.com, preben.hansen@damco.com. , No website: www.damco.com Touhid Enterprise Syed Mostaq Ahmed, Managing Director, Chittagong Green Hasam, Plot # 04, Road #02, Lane #01,Block L, HalisaharH/E, Agrabad Excess Road, Chittagong, Ph: 031-2512866,2512867, Fax # 031-2512867, Email: mksshipping@colbd.combd.com and Yes No Rental : 44,000 SFt Warehouse mostak7@yahoo.com 1.1.3. Storage used by Humanitarian Organizations Location Organisation Sharing possibility Yes No Yes 1.1.4. Capacity mt / m² / m³ Type Access Condition No Public Sector Storage The CSDs and LSDs Bangladesh has adequate storage facilities all across the country for storing cereals and other types of food grains. These warehouses have huge storage spaces which are often underutilized during any given month or season of the year. In case of grain storage facility, the government has 649 storage facilities with a total capacity of 1.700.000 MT for rice and wheat. Out of these, 632 local storage depots (LSD) have the capacity to store 1.100.000 MT while rest of the storage facilities are in central storage depot (CSD) and silos. About 28 % of the total storage capacity of LSD is in 8 districts (Dinajpur, Bogra, Mymensingh, Naogaon, Patuakhali, Chittagong, Comilla and Sylhet). These warehouses have good facilities in terms of equipment, skilled labour, stacking facilities, fumigation capacities at affordable prices, ventilation, augmented storage facilities, parking, security. It’s possible for relief and Emergency purpose to have free or rented access of these storage facilities. The silos The storage capacities of Silos vary: Chittagong Silo having a storage capacity of 100.000 MT Narayanganj and Ashuganj – 50.000 MT, Santahar – 25.000 MT Khulna Silo having a storage capacity of 800 MT. The government has recently decided to build a 50,000-tonne wheat grain silo at Joimonirgol near Mongla port. In 2011, only 1.500.000 MT of food grains could be stored in the different government stores (LSD, CSD and silos). Additional capacities of 700.000 tons of food grain will be built in a near future. The proposed silo to be built at Joimonirgol, 13km from Mongla, will also have a special jetty built there matching the silo. Focal Point: Directorate General of Food 16, Abdul Gani Road, Dhaka-1000 E-mail: info@dgfood.gov.bd Fax: +88 02 9558891, 9556067 URL: www.dgfood.gov.bd No Contacts Name Designation Email Contact Numbers Office Residence Fax (+88) General Direction 1 Mr. Ahmed Hossain Khan Director General dg@dgfood.gov.bd 02-7171844 02-9556067 2 Mr. Md. Sohrab Hossain Personal Secretary to DG 02-9556064 4 Mr. Md. Enayet Hussain Addl. Director General adg@dgfood.gov.bd 02-9561871 02-9558218 Director dadm@dgfood.gov.bd 02-7173205 02-8113842 Director dsdm@dgfood.gov.bd 02-9553878 02-8034792 Director dmss@dgfood.gov.bd 02-9550276 1711116474 02-7110694 Deputy Director (Storage) dd.store@dgfood.gov.bd 02-9556156 Phone (Res.) Mobile 1816619405 Administration : 6 Mr. Ilahi Dad Khan Supply, Distribution & Marketing : 12 Mr. Md. Abdul Halim Movement, Storage & Silo : 23 Mr. Md. Tofazzal Hossain 26 27 Mr. Sajal Kanti Bonik Deputy Director (Transport) dd.mt@dgfood.gov.bd 02-9551744 28 Romendra Nath Dhor Deputy Director (Silo) dd.silo@dgfood.gov.bd 02-9556669 29 A.E.M. Golam Robbani Deputy Director (Shipping) dd.ship@dgfood.gov.bd 02-9556305 Chief Miller cm.gmf @dgfood.gov.bd 02-7410069 Govt Flour Mill, Dhaka: 51 Mr. Regional & CSDs Officer's Information Sl. No Entitled Officer E-mail Address Phone (Off.) 1 R.C Food, Dhaka rcf.dhk@dgfood.gov.bd 02-9567512, 2 Manager, Tejgaon CSD csd.tjn@dgfood.gov.bd 02-9112741 3 Manager, Dhaka CSD csd.dhk@dgfood.gov.bd 02-7410732 5 Manager,N.Gonj CSD csd.ngj@dgfood.gov.bd 02-7634309, 6 Manager,Mymensing CSD csd.mym@dgfood.gov.bd 091-54062 1 RCF, Chittagong rcf.ctg@dgfood.gov.bd 031-613112, 2 Contorller, M&S, Chittagong cms.ctg@dgfood.gov.bd 713599 3 Manager, Dewanhat CSD csd.dht@dgfood.gov.bd 031-723816 4 Manager, Halishahar CSD csd.hlr@dgfood.gov.bd 031-723111 5 Manager, Chandpur CSD csd.cdr@dgfood.gov.bd 0841-63208 1 RCF, Rajshahi rcf.rjs@dgfood.gov.bd 0721-772656, 2 Manager, Santahar CSD csd.stu@dgfood.gov.bd 0741-55302 3 Manager, Muladhuli CSD csd.mld@dgfood.gov.bd 0731-89031 1 RCF, Khulna rcf.kln@dgfood.gov.bd 041-762398, 3 Manager, Moheswarpasha CSD csd.mps@dgfood.gov.bd 041-774267 4 Manager, Khulna CSD csd.kln@dgfood.gov.bd 041-761867 1 RCF, Barishal rcf.bsl@dgfood.gov.bd 0431-63033 2 Manager, Barishal CSD csd.bsl@dgfood.gov.bd 0431-53364 1 RCF, Sylhet rcf.slt@dgfood.gov.bd 0821-841832 1 RCF, Rangpur @dgfood.gov.bd 0521-52140 2 Manager, Dinajpur CSD csd.dnj@dgfood.gov.bd 0351-63278 841830 Officer's Information (Silos) Sl. No Entitled Officer E-mail Address Phone (Off.) 1 Silo super, Narayangonj silo.ngj@dgfood.gov.bd 02-7608140 2 Silo Super, Chittagong silo.ctg@dgfood.gov.bd 031-740779 3 Silo super, Ashugonj silo.asn@dgfood.gov.bd 08528-202 4 Silo Super, Santahar silo.stu@dgfood.gov.bd 0741-55383 5 Silo Super, Khulna silo.kln@dgfood.gov.bd 041-774528 Figure 26: Foodgrain Storage Capacity in Bangladesh: December 2009 Phone (Res.) Mobile Source: Prepared by CPD, based on data collected from the Directorate of Food. Table: District wise Food grain Storage Capacity (MT) LSD/CSD Sl. No. District Capacity Effective Capacity 72805 26500 17750 15000 10000 18500 61000 26500 16500 15000 10000 18000 RAJSHAHI DIVISION 1 2 3 4 5 6 DINAJPUR THAKURGAON PANCHAGARH RANGPUR LALMONIRHAT NILPHAMARI Silo Effective Capacity 7 8 9 10 11 12 13 14 15 16 KURIGRAM GAIBANDHA BOGRA JOYPURHAT RAJSHAHI NAOGAON NATORE NAWABGANJ PABNA SERAJGANJ 20000 24600 76345 16400 22150 34750 7500 19500 57040 25250 17500 24300 55100 16150 22150 34250 7500 19500 45530 25250 Division Total 464090 414230 KUSHTIA CHUADANGA MEHERPUR JESSORE JHENAIDAH MAGURA NARAIL KHULNA SATKHIRA BAGERHAT 15000 10000 5000 19890 17500 10140 7640 134027 17640 16500 14000 10000 5000 19140 17500 8000 6500 82960 14000 16500 Division Total 253337 193600 BARISAL JHALOKATI PEROJPUR BHOLA PATUAKHALI BARGUNA 35280 8625 16000 27500 32140 19640 30280 8000 13000 14750 19640 15140 Division Total 139185 100810 JAMALPUR SHERPUR MYMENSINGH NETROKONA KISHOREGANJ TANGAIL DHAKA GAZIPUR NARSINGDI NARAYANGANJ MUNSHIGANJ MANIKGANJ FARIDPUR RAJBARI MADARIPUR GOPALGANJ SHARIATPUR 15900 15000 60310 16500 26700 33118 50300 9000 15750 23500 13140 13640 16500 10640 19500 10500 11000 15500 15000 56250 14500 20450 33118 39025 8500 14250 12500 13140 13640 16500 9500 18500 9500 10500 Division Total 360998 320373 17900 11000 18750 13010 7500 15250 25000 25000 KHULNA DIVISION 17 18 19 20 21 22 23 24 25 26 800 800 BARISAL DIVISION 27 28 29 30 31 32 0 DHAKA DIVISION 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 SYLHET DIVISION 50 51 52 SYLHET MOULIVI BAZAR HABIGANJ 50000 50000 53 SUNAMGANJ 21400 19900 Division Total 69050 55660 COMILLA BRAHMANBARIA CHANDPUR NOAKHALI LAKSHMIPUR FENI CHITTAGONG COX’S BAZAR RANGAMATI KHAGRACHARI BANDARBAN 33300 16500 21500 24500 9500 13030 151853 21000 6750 6250 3500 23300 15500 13000 22000 7500 9750 108350 11000 6250 5250 3000 Division Total 307683 224900 150000 1594343 1309573 225800 0 CHITTAGONG DIVISION 54 55 56 57 58 59 60 61 62 63 64 Bangladesh 1.1.5. 50000 100000 Cold Chain At the medical level, the government is supervising the Central Medical Stores Depots (CMSD), which are responsible for procuring medical supplies and equipment. The Medical stores exist in all Divisions and include a Cold Chain. Nevertheless, the quality of the services provided require improvements, as demonstrated by a recent survey carried out by USAid “Comprehensive Assessment for the Government of Bangladesh, DGHS - CMSD”: A general observation in the limited number of sites visited was that drugs and other supplies are frequently pushed to customers (hospitals and health facilities) based on stocks available rather than pulled based on customer demands. Specific observations from our assessment include the following— Inconsistent use of item numbers or other unique identifiers; different item numbers are used for the same item at each level of the supply chain; Inconsistency in the way package sizes, quantities, and units of measure are recorded, Stock record ledgers and other stores documentation is not standardized across the supply chain, and local formats and record keeping methods are pervasive Supply chain planning, forecasting, pipeline management procedures, and information are not in use, and, as a result, the supply chain does not function as a synchronized, coordinated system Because of these inconsistencies, managers at all levels are unable to perform any formal inventory accounting or inventory valuation, and DGHS, as a whole, has no system-wide visibility of available stores and stores status Reagents and other consumable support items are in short supply at many locations, and lack of consumable support products means that x-rays, laboratory analyzers, and other equipment items are idled, sometimes for months at a time In every facility visited, treatment areas and storage facilities are often crowded with significant amounts of aged, salvaged, excess, and unusable equipment; condemnation procedures are cumbersome, highly centralized, and unresponsive; The current procurement and logistics system is only partly demand driven; Quantities shipped by both CMSD and EDCL sometimes varied from the demand quantities reflected in OPs As CMSD and other parts of the health care supply chain modernize and automate their operation, staff at all levels will need substantial training to understand and manage responsive, effective procurement and supply chain operations Aging stores facilities require significant repairs and renovations; however, improvements in the condemnation process could free up significant amounts of space, so the need for new construction or expansion facilities may be reviewed Storage furnishings (pallets, pallet racks, storage racks, conveyors, and belts) are almost universally absent at all levels Material handling equipment is either in disrepair or not available As with other supply chain activities, storekeeping policies and procedures are incompletely implemented because of a lack of written guidelines Business processes and supply chain operations do not reflect an end-to-end life-cycle focus to link procurement, demand forecasting, ordering, distribution, storage, and disposal activities A cold chain system has also been installed at the EPI Department of the Mohakhali Hospital in Bangladesh. This cold chain is under direct supervision of the Ministry of Health and Welfare of Bangladesh. Nevertheless UNICEF has been involved in organizing and giving technical support for the Cold Chain installation. Therefore it has been made possible to share space on this cold chain system; the request should go through UNICEF Bangladesh:6 Focal point Farhana Huq Supply & Logistics Specialist - UNICEF Bangladesh BSL Office Complex, 1 Minto Road, Dhaka 1000, Bangladesh Tel: (880-2) 9336701 ext. 362 Mobile: +88 0172 66 54 257 Fax: (880-2) 9335641-2 Email: fhuq@unicef.org www.unicef.org/bangladesh Md. Abu Taher Chowdhury Supply and Procurement Section - UNICEF Bangladesh BSL Office Complex, 1 Minto Road, Dhaka 1000, Bangladesh Tel: (880-2) 9336701 ext. 373 Mobile: 01715-028-528 Fax: (880-2) 9335641-2 Email: achowdhury@unicef.org www.unicef.org/bangladesh 1.1.6. Fumigation Two options are available for fumigation process. - - The Inspection, Development and Technical Services (IDTS) department of the Directorate General of Food (Ministry of Food and Disaster Management). o Fumigation: The 2011 rates are of 30 Takas/MT of food (25 for labour and Equipment + 5 for Aluminium Phosphide) o Spraying: The 2011 rates are of 52 Takas/MT of food (50 for labour and Equipment + 2 for Pesticide) The private companies in charge of Warehouse management are also able providing the services – by sub contracting. o Fumigation: MThe 2011 rates should be around 35 to 42 Takas / MT Department Name & Address The Inspection, Development and Technical Services (IDTS) Directorate General of Food Ministry of Food and Disaster Management 1.1.7. Contact Names & Email Name: Title: Director Email: Web: Telephone & Fax Tel: +880 2 955 99 86 Fax: Quality Control All Freight Forwarders and Warehouse Management companies are able to provide certified procedures for Quality Control. Here under are the 2 quality control agencies workign with WFP - For imports Quality Control Agency & Address Contact Names & Email Telephone & Fax Office : 880-31-2521649 James Finlay Bangladesh Limited Name: B.K. Chowdhury Title: Executive Director Email:bkc@jfbdltd.com, Email:bkc@jfbd.com Web: www.jfbd.com Switch : 880-31-716321-5 Board (Five Lines), Ext. 140 AOH : 880-31-613783 Mobile : 88 0171 3101044 Fax : 880-31-710006 & 710207 Summary of Services - P&I Club Representation Liner Agency Representation Tramp/Charter Vessels Agency Cargo consolidation & Freight Forwarding, etc. Manning Agency Indenting & Imports Warehousing For items locally purchased Quality Control Agency & Address Contact Names & Email Intertek Bangladesh See contacts details herer under Telephone & Fax Summary of Services Intertek Bangladesh provides a suite of quality testing, commodities inspection and independent certification services for the petroleum & agricultural industry. Intertek Bangladesh based in Chittagong provides a wide range of testing, inspection and certification services for petroleum, chemicals as well as agricultural and minerals products. These services include quality and quantity inspection, loading / discharge / ship or tank transfer, sampling and inspection as well as analysis and witnessing. Key Petroleum Products Crude Oil / Fuel Oil Lubricant Oils Diesel Aviation Fuels Gasoline Petrochemicals Chemicals LPG LNG Key Agricultural Products Animal / Vegetable Oil & Fats Oilseeds & by-products Grains & Cereals Fertilizers Jute Rice Animal Feeds Sugar & Molasses Pulses, Pea, Beans & Nuts Other Products Minerals and Minerals Ore Coal Cement Clicker Marine Contact Information for Bangladesh Intertek has offices in the following cities: Dhaka Dhaka - Intertek Moody House #6, Road #17A ,Block E Ground Floor, Banani Dhaka 1213 T: +880 2 8816921 Division: Industry & Assurance Commodities Bangladesh - Dhaka Hasney Tower (7th Floor) 3/A Kawran Bazar Dhaka - 1215, Bangladesh T: +880 2 9129439 / 8126716 F: +880 2 9128540 / 9130060 Division: Commodities Consumer Goods Bangladesh - Dhaka 5th & 6th Floor, T K Bhaban 13 Kawran Bazar C/A Dhaka - 1215, Bangladesh T: +880 2815 6226 - 28 / +815 6579-80 F: +880 2912 5866 Division: Consumer Goods Consumer Goods Bangladesh - Uttara Zashin Plaza (7th Floor) Plot #01, Road #01, Sector #01, Uttara Dhaka - 1230, Bangladesh T: +88 02 8961184, 8931691-2 F: +88 02 8950598 Division: Consumer Goods Food & Agri Services Bangladesh - Dhaka Hasney Tower (7th Floor) 3/A Kawran Bazar Dhaka - 1215, Bangladesh T: +880 2 9129439 / 8126716 F: +880 2 9128540 / 9130060 Division: Industry & Assurance Government Services Bangladesh - Dhaka Hasney Tower (7th Floor) 3/A Kawran Bazar Dhaka - 1215, Bangladesh T: +880 2 9129439 / 8126716 F: +880 2 9128540 / 9130060 Division: Government Services Chittagong Commodities Bangladesh - Chittagong Daar-E-Shahidi (5th Floor) 69 Agrabad C/A. Chittagong-4100, Bangladesh T: +880 31 717053 / 2517070 F: +880 31 251 7220 Division: Commodities Consumer Goods Bangladesh - Chittagong 11th Floor, C&F Tower No. 1712 (Old No 1222) Sheik Mujib Road, Agrabad C/A Chittagong, Bangladesh T: +88 031 2526918 - 21 F: +88 031 2526922 Division: Consumer Goods Food & Agri Services Bangladesh - Chittagong Daar-E-Shahidi (5th Floor) 69 Agrabad C/A. Chittagong-4100, Bangladesh T: +880 31 717053 / 2517070 F: +880 31 251 7220 Division: Industry & Assurance Government Services Bangladesh - Chittagong Daar-E-Shahidi (5th Floor) 69 Agrabad C/A. Chittagong-4100, Bangladesh T: +880 (31) 713412 / 713451 F: +880 (31) 720260 Division: Government Services Khulna Food & Agri Services Bangladesh - Khulna Chamber Mansion (2nd Floor) 5 K.D.A. C/A, Khan A Sabur Road Khulna 9100, Bangladesh T: +880 (41) 2833494 / 732779 F: +880 (41) 2833493 Division: Industry & Assurance Government Services Bangladesh - Khulna Chamber Mansion (2nd Floor) 5 K.D.A. C/A, Khan A Sabur Road Khulna 9100, Bangladesh T: +880 (41) 2833494 / 732779 F: +880 (41) 2833493 Division: Government Services