ATO (General Employees) Agreement 2009 An agreement between the Australian Taxation Office (ATO) and the Australian Municipal, Administrative, Clerical and Services Union (ASU). Effective from: 8 July 2009 Contact point: People Helpline (0)13 15 50 TABLE OF CONTENTS SECTION A - ABOUT THIS AGREEMENT 1. Aims of the Agreement SECTION B - EMPLOYEE INVOLVEMENT 2. 3. 4. 5. 6. Employee Consultation Corporate Consultation Employee Representation ATO Policies and Guidelines Notice-Boards 6 6 7 7 7 9 9 9 SECTION C - PAY AND ALLOWANCES 10 Pay Increases 7. Productivity Pay for 2009-2011 8. Measuring Corporate Outcomes 9. Salary for Superannuation Purposes Pay 10. Base Rates of Pay 11. Annual Salary Advancement 12. Junior Rates of Pay 13. Trainee Rates of Pay 14. Cadets 15. Supported Wage Scheme 16. Fortnightly Payments 17. Salary on Engagement 18. Salary on Movement at Level from another APS Agency or from an ATO AWA 19. Salary on Promotion 20. Salary on Reduction Salary Related Allowances 21. Performance of higher duties 22. Departmental Liaison Officer Allowance 23. Intermittent Motor Driving Duties Allowance 24. First Aid Allowance 25. Community Language Allowance 26. Health and Safety Representative Allowance 27. Emergency Warden Allowance 28. Harassment Contact Officer Allowance 29. Wellbeing Site Representative Allowance 29A. Indigenous Liaison Officer Allowance 30. Other Allowances Non-Salary Allowances 31. Loss or Damage to Clothing or Personal Effects 32. Maintenance of Personal Equipment 33. Additional Conditions for Field Work 34. Motor Vehicle Allowance 35. Use of Mobile Phones Transfer and Locality Allowances 36. Eligibility for Relocation Costs 37. Removal Expenses 38. Expenses for Sale or Purchase of Home 39. Disturbance Payment 40. Temporary Accommodation Allowance 10 10 11 11 12 12 12 13 13 13 13 13 14 14 14 14 16 16 17 17 17 17 17 18 18 18 18 18 19 19 19 19 20 21 22 22 22 23 24 24 ATO (GENERAL EMPLOYEES) AGREEMENT 2009 2 41. Education Costs 25 42. Remote Localities Leave Fares 25 43. Emergency or Compassionate Travel 25 44. District Allowance 26 45. Additional leave credits for remote localities 26 46. Cost of Transport for Medical or Dental Treatment 26 Overtime and Penalty Rates 27 47. Overtime 27 48. Emergency duty 29 49. Restriction duty 29 Specific Types of Employees 32 50. Trainees 32 51. Cadets 32 52. Supported Wage Employees 33 53. Regular part time employment 33 54. Job Sharing 36 55. Non-Ongoing Employees – general terms and conditions 36 55A. Non-Ongoing Employees whose current period of employment with the ATO commenced prior to the date this Agreement commenced – additional terms and conditions 38 55B. Non-Ongoing Employees whose current period of employment with the ATO commenced on or after the date that this Agreement commenced – Additional terms and conditions 40 56. Shiftwork 43 57. Employees - Irregular or Intermittent Duties 44 58. Compliance surveillance employees – hours of duty and associated provisions 46 Travel 51 59. Travelling Allowance 51 60. Assistance with Holiday Care Program Costs 52 61. Additional Care Costs 52 62. Camping Allowance 52 63. Excess Travel 52 64. Class of Air Travel 53 65. Reimbursement of fares to visit sick employee 53 Pay Options 54 66. Salary Packaging 54 67. Superannuation 54 67A. Recovery of Debts to the ATO 54 SECTION D - BALANCING WORK & PERSONAL LIFE 56 68. Work/Family/Lifestyle Balance 69. Employee Assistance Scheme 70. Personal Wellbeing Program 70A. Health and Wellbeing Allowance Attendance and Working Patterns 71. Timekeeping 72. Flexible Working Patterns 73. Flextime 74. Client Service Window - Meeting Obligations for 8 am to 6 pm Service to Clients 75. Unauthorised Absences Working at Home 76. Working at Home Holidays 77. Public Holidays 78. Christmas Closedown Leave 79. General Leave Provisions 80. Annual Leave 81. Purchased Leave Scheme 82. Long Service Leave 82A Sabbatical Leave 56 56 56 57 57 57 57 59 61 63 64 64 65 66 66 68 68 68 69 70 70 ATO (GENERAL EMPLOYEES) AGREEMENT 2009 3 83. 84. 85. 86. 87. 88. 89. 90. 91. 92. 93. 94. 95. 96. Expenses on cancellation of leave Personal Leave Compassionate Leave Bereavement Leave War Service Sick Leave Ceremonial Leave Maternity and Maternal Leave Parental Leave Adoption Leave Jury Service Witness Leave Workplace Relations Training Leave Blood Donor and Vaccination Leave Miscellaneous Leave 70 70 74 75 75 75 75 76 76 76 76 76 77 77 SECTION E - EMPLOYMENT 78 Workforce Planning and Adjustment 97. Permanent Relocation of Employees between Offices 98. Assignment of duties 99. Workforce Plan and Flexibility 100. Benefit Periods 101. Employees whose services cannot be effectively used 102. Excess Employees 103. Preventing excess employee situations 104. Redundancy Provisions 105. Termination of Employment 106. Resignation Under Performance 107. Performance Counselling 108. Unsatisfactory Performance Procedures Monitoring 109. Automated Employee Monitoring Performance Improvement and Market Testing 110. ATO Approach Classification and Remuneration System 111. Consultation with Employees – Classification and Remuneration Matters 112. ATO Classification Arrangement 113. Recruitment and Selection Workplace Environment 114. Code of Conduct 115. Anti-Discrimination 116. Workplace Diversity 117. Occupational Health and Safety (OH&S) 118. Accommodation 119. Disruption due to Building Activity 120. Procedures for Air-Conditioned Workplaces 78 78 79 79 80 80 81 81 83 87 88 88 88 89 92 92 92 92 93 93 93 93 93 93 94 94 94 94 95 95 SECTION F - SKILLING & DEVELOPMENT 96 121. Performance system 122. Capability Development 123. How to identify individual learning and development needs 124. How learning and development needs will be met. 125. Advancement Development Programs 126. Continuing Professional Development 127. Career Development SECTION G - TECHNICAL & GENERAL 128. Name of the Agreement ATO (GENERAL EMPLOYEES) AGREEMENT 2009 96 97 98 99 100 101 102 105 105 4 129. Who Does the Agreement Cover? 130. When Does the Agreement Start and End? 131. Definitions 132. Relationship to Other Agreements and Awards 133. Safety Net Clause 134. Closed Agreement 135. Authority of the Commissioner SECTION H - DISPUTES 136. Disputes Avoidance and Settlement Procedures ATTACHMENTS 105 105 105 107 107 107 107 109 109 112 ATTACHMENT A 112 Schedule 1 – ATO General Employees Pay Rates 2009 – 2011 112 Schedule 1 – ATO General Employees Pay Rates 2009 – 2011 cont. 113 Schedule 2 – ATO Junior rates percentages 114 Schedule 3 – ATO Trainee rates percentages 114 Schedule 4 – Executive Level 1 Pay Structure 114 AVO Salary Rates 116 ATTACHMENT B 117 ATO Agreements 2009 Corporate Outcome Measures 117 ATO Agreements 2009 Service standards 118 ATTACHMENT C 119 Conditions Relating to Service for Redundancy Benefit Purposes 119 SIGNATURE PAGE Error! Bookmark not defined. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 5 Section A - About This Agreement 1. Aims of the Agreement 1.1 The aims of this agreement are to facilitate: a) The ATO’s role as a quality service provider responsive to the needs of Government and the Australian community – to deliver business outcomes and maintain community confidence so that it remains Government’s agency of choice. b) The ATO remaining a quality and attractive employer – so it can: - be competitive in recruiting and retaining employees; - appropriately reward and recognise the work ATO employees do for Government; and - be as flexible as it can, taking into account employees’ preferences and personal circumstances. c) The maintenance and development of strong co-operative relationships between the ATO and its employees that are typified by: - openness, transparency and a willingness to consult; - a shared understanding of mutual expectations and obligations; and - genuine two-way communication between managers and employees d) Continued investment in the ATO workforce, through an enhanced ability to assess and develop the capability of ATO employees. e) Progress toward a strong values-based performance culture, focused on team productivity and individual performance. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 6 Section B - Employee Involvement 2. Employee Consultation 2.1 Principles Consultation and communication within the ATO takes place on the basis of the following principles: The Commissioner and the ATO Executive have the responsibility of making business decisions that affect the ATO’s outcomes and future. Team leaders, at all levels, are also accountable for delivering business outcomes and have the authority to make relevant decisions. Employees should be consulted about matters that significantly affect them. Employees have a right to have their views represented through their chosen representative, including union representatives. Definition 2.2 “Consultation” means the sharing of information and providing a genuine opportunity for employees and their representatives to put their views to the appropriate decision maker and for those views to be considered before a final decision is made. Prospective decisions 2.3 In line with the above principles, the ATO will undertake consultation with employees and their representatives, where practicable, in relation to prospective business decisions. This will normally include the context and/or reasons for the prospective decision and the potential impacts. Implementation of decisions 2.4 The ATO will also consult with employees and, where they choose, their representatives in relation to the implementation of decisions that significantly affect them. This will normally include the context and/or reasons for the decision and the potential impacts. 3. Corporate Consultation 3.1 Consistent with the principles stated in clause 2 the ATO undertakes to consult with employees, and their representatives, regarding matters relating to organisational or operational change that may affect employees. Consultation is to occur at the national, sub plan or local level as appropriate for the nature of the change. 3.2 In addition, the ATO will consult with employees and their representatives as and where required under the provisions of specific clauses in this Agreement. 3.3 The parties agree to establish a National Consultative Forum (NCF). The NCF is a forum for consultation, on a regular basis, on: (a) issues surrounding implementation of this Agreement, as well as associated people management policies and guidelines as varied from time to time; (b) matters impacting on employees that have an ATO wide focus or significance; and (c) other standing agenda items; e.g. environment and accommodation. In addition, as part of this forum, employees and their representatives will be offered the opportunity to be briefed by ATO management twice a year on overall corporate directions and initiatives including budget updates. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 7 3.4 The NCF will comprise: the Commissioner (or FAC ATO People as proxy), as Chair, the chair of each of the Sub Plan Consultative Forums established under sub clause 3.7, and employees and their representatives. The ASU will have three representatives. In addition, the Commissioner will determine the number of employees, and where they choose, their representatives who will be invited to be members of the Forum. In addition, there will be employee representation as provided for under the ATO (Executive Level 2) Agreement 2009. 3.5 The NCF will develop and operate in accordance with Terms of Reference that are endorsed by the NCF, which will be developed at its first meeting. The terms of reference will include, but not be limited to, an agreement of the members of the NCF to: a) discuss workplace matters in a spirit of cooperation and trust; and b) ensure that employees and their nominated representatives not only receive information on workplace issues that affect them, but also have an opportunity to contribute to the discussions on those issues and have their views considered on those matters. 3.6 The forum will meet at least three times a year. These meetings will generally be in person. Additional meetings will be held as necessary. Its members are to seek to reach agreement through a process of consultation and discussion. Where agreement cannot be reached on matters before the NCF, the Commissioner of Taxation (or his delegate) will make a final decision. Sub Plan Consultative Forums 3.7 There will be Sub Plan Consultative Forums which will be established under the terms of Reference as determined by each consultative forum. Where agreement cannot be reached on matters before the Sub Plan Consultative Forum, the Commissioner of Taxation (or his delegate) will make a final decision. Support for Corporate and Sub Plan Consultative Processes 3.8 Where employees are involved in consultative or business forums, they will be provided with a suitable facilities package to give them the necessary support. Workplace Consultation 3.9 3.10 At the workplace level consultative arrangements with employees should be based on the following principles: a) workplace issues should be discussed in a spirit of cooperation and trust; b) employees should receive information on issues that significantly affect them; c) Team leaders are accountable for their area but, wherever practicable, employees should have an opportunity to contribute their views before team leaders implements decisions that will significantly affect them; and d) there should be a direct relationship between team leaders and team members. Team leaders will also consult with employees and, where they choose, their representatives as and where required under the provisions of specific clauses in this Agreement. Freedom of Association 3.11 The ATO recognises that employees are free to choose to join or not join a union. 3.12 Irrespective of that choice employees will not be disadvantaged or discriminated against in respect of their employment under this agreement. Employees who choose to be members of a union have the right to participate in lawful union activities and have their industrial interests represented by that union. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 8 4. Employee Representation 4.1 In any individual employee workplace matter arising under this agreement, an employee may have an employee representative, which may be a union representative, assist or represent them. To avoid doubt, this assistance includes acting as an advocate. All participants will treat each other with respect and courtesy and all participants will deal with the employee’s representative in good faith. 4.2 For ATO employees, time spent on being a union or other representative under this clause is time on duty. Release from duty will be subject to operational requirements and prior approval from the representative’s team leader. 4.3. The period of release will extend to the time of discussions, meetings or interviews with management plus a reasonable time to assist the other employee before and after the discussion, meetings or interview. Nothing in this clause should be read as providing or enhancing any right of entry for the employee representative to enter ATO. 5. ATO Policies and Guidelines 5.1 Where it is proposed to develop any new policy or guideline that relates to the provisions of this Agreement, the ATO will consult with employees and their representatives prior to finalisation. 5.2 Where a significant and substantial change to an existing policy or guideline that relates to the provisions of this Agreement is proposed, the ATO will consult with employees and their representatives prior to finalisation. 6. Notice-Boards Access to Official Notice Boards 6.1. To facilitate communication, employees and their representatives may display appropriate information on ATO notice-boards designated for that purpose. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 9 Section C - Pay and Allowances Pay Increases 7. Productivity Pay for 2009-2011 Productivity pay rise for 2009/2010 7.1. Employees will receive a 3.25% increase in base rates of pay as at 30 June 2009, effective from the first payday after commencement of this Agreement. Productivity pay rise for 2010/2011 7.2.1 If 2009/2010 corporate outcomes are achieved and the ATO has the ability to fund pay rises within budget, employees will receive a 3.25% increase in base rates of pay as at 30 June 2010, effective from 8 July 2010. 7.2.2 If corporate outcomes for 2009/2010 are not met, the base rates of pay increase may occur in two stages. If the ATO performance is on track for achievement of 2010/2011 corporate outcomes and the ATO has the ability to fund pay rises and lump sum payments within budget, employees will receive: a) Stage 1: a 1.75% increase in base rates of pay as at 30 June 2010, effective from 25 November 2010, and a lump sum payment equivalent to 1.75% of the employee’s gross earnings over the period 8 July 2010 to 24 November 2010. b) Stage 2: a further 1.5% increase in base rates of pay as at 24 November 2010, effective from 12 May 2011, and a lump sum payment equivalent to 1.5% of the employee’s gross earnings over the period 8 July 2010 to 11 May 2011. 7.2.3 However, if the ATO performance is not on track for achievement of 2010/2011 corporate outcomes in November 2010, then: a) The 1.75% increase in base rates of pay, plus the lump sum payment outlined in subclause 7.2.2 a) will be deferred for consideration until May 2011. If corporate outcomes are on track to being achieved in May 2011, and the ATO has the ability to fund pay rises and lump sum payments within budget, employees will receive a 1.75% increase in base rates of pay as at 30 June 2010, effective from 12 May 2011, and a lump sum payment equivalent to 1.75% of the employee’s gross earnings over the period 8 July 2010 to 11 May 2011. b) Also, the 1.5% increase in base rates of pay outlined in sub-clause 7.2.2 b) will be deferred for consideration until May 2011. If corporate outcomes are on track to being achieved in May 2011, and the ATO has the ability to fund pay rises and lump sum payments within budget, employees will receive a 1.5% increase in base rates of pay as at 25 May 2011, effective from 26 May 2011, and a lump sum payment equivalent to 1.5% of the employee’s gross earnings over the period 8 July 2010 to 25 May 2011. 7.3 Ongoing rates of pay are shown in Attachment A. 7.4 If the ATO achieves or is on track to achieve its corporate outcomes but the full pay rise and lump sum payment cannot be funded within budget, then the pay increase and lump sum payment under sub-clauses 7.2 will be reduced to the highest level that can be funded. 7.5 If an overall improvement in corporate outcomes is achieved by the end of the financial year and the full pay rise can be funded within budget for 2010/2011, employees will get the total 3.25% paid with effect from 30 June 2011 even if instalments were missed during that year. 7.6 If foundations for productivity improvements have been put in place during the period of this Agreement that are expected to result in additional productivities into the future, then these ATO (GENERAL EMPLOYEES) AGREEMENT 2009 10 will be recognised in the next Agreement in the context of the ATO’s funding framework. In this context, additional productivities means those that are over and above ongoing productivity required to fund ongoing pay and conditions improvements in this Agreement. 7.7 To be entitled to the lump sum payments referred to in sub-clauses 7.2.2 a), 7.2.2(b), 7.2.3 a) and 7.2.3 b) you must be an employee on 24 November 2010, 11 May 2011, 11 May 2011 and 25 May 2011 respectively. 7.8 Employees who are contributing to the ATO purchased leave scheme or using the salary packaging options offered by the ATO will not receive a lower lump sum than they would if not participating in the ATO purchased leave scheme, sabbatical leave scheme or using the salary packaging options. 8. Measuring Corporate Outcomes 8.1. For the purpose of Clause 7, achieving Corporate Outcomes in 2009/2010 and 2010/2011 will be demonstrated by the ATO achieving the specific measures and standards listed in Attachment B. 8.2. In confirming whether productivity pay will be paid, the Commissioner will discount factors outside the direct control of employees such as changes in the law, tax reform, economic, technological or environmental factors, funding or workload which may have distorted performance measures should corporate outcomes not be achieved (or are not on track towards achievement). 8.3 If the Commissioner has formed a view that corporate outcomes have not been achieved (or are not on track towards being achieved) and that, even after considering clause 8.2, pay outcomes may not be paid, the Commissioner will offer employees and, their representatives, the opportunity for input before coming to a final decision. Employees and, their representatives will be informed at regular intervals on progress against corporate outcomes. 8.4 If additional functions need to be performed within the ATO without additional funding being provided to the organisation or if there is unforeseen additional demand for ATO services and, as a result, funds need to be moved within the ATO, the ATO will continue to operate within budget (including facility to pay the full pay rises) and any resultant effect on performance measures will be taken into account under sub-clause 8.2. 9. Salary for Superannuation Purposes 9.1 Salary for superannuation purposes will be calculated as if a full 4.25 base rate increase was paid from the first payday after commencement of this Agreement. 9.2 Notwithstanding the actual dates of effect of base rate increases under this Agreement for 2010/2011, salary for superannuation purposes will be calculated as if a full 4.25% base rate increase was paid from 8 July 2010. 9.3 These increases are calculated from the actual pay rises of 3.25% each year plus 1% derived from 2 days of the Office shut down over the Christmas period. 9.4 For AVO employees, salary for superannuation purposes will be 105% of salary for the period from the commencement of this Agreement to the day prior to the first payday after commencement of this Agreement. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 11 Pay 10. Base Rates of Pay 10.1 Base rates of pay payable after commencement of this Agreement are set out in Attachment A Schedule 1. These are the rates payable if all increases envisaged under this Agreement are achieved. If any rates are not achieved or are only partially achieved, the rates set out in Attachment A Schedule 1 will need to be discounted in accordance with clause 7. 11. Annual Salary Advancement 12 month period 11.1. Subject to this clause, where pay points are available above the minimum within an approved classification, an employee is entitled to annual salary advancement to the next highest pay point after 12 months of employment at their existing pay point. For the purpose of this sub-clause, prior periods of ongoing or non-ongoing employment with the ATO that are continuous with the current period of employment will count towards the 12 month period. 11.2 The 12 month period will be extended by a corresponding number of calendar days if more than 30 calendar days of leave is taken and that leave does not count as service. Paid leave and leave without pay to count as service will not extend the 12 month period. Where an employee meets the requirements of this clause prior to a period of paid leave they will be taken to have met the requirements while on that leave. Conditions for advancement 11.3 Annual salary advancement is subject to: a) the employee’s diligence, efficiency, attendance for duty and overall performance being assessed as satisfactory. The Team Leader/Director will refer to the ATO Performance System in making this assessment; and b) any qualification or advancement barriers or accelerated advancement provisions. 11.4 Annual salary advancement can be deferred for a specified period, up to 12 months. If annual salary advancement is deferred, a statement of the reasons is to be provided to the employee. 11.5 If the period of deferral does not exceed 6 months, approval may be given for the employee’s annual salary advancement entitlement date to remain unchanged. Where approval is not given, or the period of deferral exceeds 6 months, the date for consideration of the employees’ next annual salary advancement shall be extended by the period of the deferral. Following any period of deferral, the employee must satisfy the requirements of sub-clause 11.3 in order to receive salary advancement. If those requirements are not met the salary advancement must be deferred for a further period or periods of up to three months each time until such time as they are met. Annual Salary Advancement while on Higher Duties 11.6 Annual salary advancement will be due: a) if on higher duties for a continuous period of 12 months; or b) if paid for higher duties for 12 months in a 24 month period. Retention of Salary Advancement level 11.7 A salary advancement rate will be retained for future duties at that classification except that an employee who does not perform duties at that classification or higher for two consecutive years, reverts to the minimum of the range for any subsequent duty at that level. Does not Apply to Juniors or Trainees 11.8 Clause 11.1 does not apply to employees whose pay is set under provisions relating to rates ATO (GENERAL EMPLOYEES) AGREEMENT 2009 12 of pay for junior employees or trainees. 12. Junior Rates of Pay 12.1. The salary of an employee who is younger than 21 years of age and who is employed as an APS1 will be calculated, to the nearest dollar, as a percentage of the minimum salary payable to an adult APS1 according to age as set out in the Table in Attachment A Schedule 2. 12.2 The Commissioner may determine that the salary payable to an employee will be at a higher point in the APS1 salary range than in clause 12.1 where the Commissioner believes the employee’s experience, qualifications and skills justify the higher pay point. 13. Trainee Rates of Pay 13.1. Trainees will be paid a percentage of the minimum salary for an adult APS1, rounded to the nearest dollar, having regard to age, schooling completed and the predetermined average proportion of time to be spent in approved training. These percentages are set out in a table in Attachment A Schedule 3. 14. Cadets Salary 14.1 Cadet salaries will be paid fortnightly in accordance with Attachment A, Schedule 1. The fortnightly payment is an average based upon the anticipated hours that an employee will spend studying and the anticipated hours the employee will spend in the workplace in a year. It includes time spent in the workplace during semester breaks. ‘Semester breaks’ are defined by each tertiary institution. 14.1.2 The delegate has the discretion to pay an employee at a higher point in the Cadet salary range on engagement where warranted by the employee’s experience, skills and knowledge. 14.2 An employee will be entitled to an adjustment if the amount received over the year on an averaging basis is less than the amount that the employee would have received if salary payable had been calculated on the actual times they worked or studied each fortnight. Salary Advancement 14.3 An employee who is paid salary in accordance with an age rate will have their salary increased to the appropriate rate on the employee's birthday. 14.4 An employee who is paid according to the schedule of salary rates for adult employees will be entitled to salary advancement on the anniversary of their engagement as an employee in the ATO, or 12 months after their last salary advancement, which ever is the later, subject to satisfactory progress in training and work performance. 15. Supported Wage Scheme 15.1. Employees who are unable to perform duties to the competence level required because of a disability and who meet the criteria for receipt of a Disability Support Pension may be paid the applicable percentage of the relevant pay rate that corresponds to their assessed capacity to do the work. 15.2. The minimum amount payable must not be less than the prescribed minimum weekly amount. 16. Fortnightly Payments 16.1. Employees will be paid fortnightly according to the formula: ATO (GENERAL EMPLOYEES) AGREEMENT 2009 13 Fortnightly pay = Annual Salary x 12/313 16.2. Employees will have their fortnightly salary paid by electronic funds transfer into a financial institution of their choice. 17. Salary on Engagement 17.1. Salary on engagement will be the minimum pay level for the applicable job, unless a higher salary is authorised where the experience, qualifications and skills of the new employee warrant payment of salary above the minimum rate. 17.2. If salary is set at an incorrect salary point when an employee commences, the Commissioner may, to the advantage of the employee, authorise payment of salary at the correct salary point. 18. Salary on Movement at Level from another APS Agency or from an ATO AWA 18.1 The salary on movement at level to the ATO will be at the minimum of the applicable salary range except that services at that, or any higher classification, will be used to advance the salary in accordance with the Salary Advancement provisions. 18.2 At the discretion of the Commissioner: (i)(a) an employee moving (at level) to the ATO from another APS Agency; or (b) an ATO employee whose terms and conditions of employment cease to be determined by an AWA following the termination of an AWA; and (ii) whose salary in their previous agency or previous AWA (current salary), as the case may be, exceeds the salary the employee would otherwise be entitled to under this Agreement; will be maintained on their current salary until such time as their salary is absorbed by ATO pay increases. 18.3 Where an employee's salary is maintained under this provision, pay increases set out in Clause 7 will not apply until the relevant rate of pay in Attachment A Schedule 1 equals or exceeds the employee's maintained salary level. 19. Salary on Promotion 19.1. Where an employee is promoted, salary is payable at the minimum of the salary range attached to the higher classification. However where the employee has performed service at that or any higher classification prior to the promotion the Salary Advancement provisions of this Agreement will be used to determine the appropriate pay point within the higher classification. 19.2. If salary prior to promotion equals or exceeds the minimum salary of the new classification, salary is payable at the next highest point within the salary range of the new classification. 19.3 The Commissioner may determine that the salary payable on promotion will be at a higher pay point in the salary range than provided for in this clause where the experience, qualifications and skills of the employee justify payment at the higher pay point. 20. Salary on Reduction 20.1. If an employee transfers to a lower classification, the employee’s salary will be set according to the length of time the employee has worked at that or any higher classification. 20.2 The Commissioner may determine that the salary payable will be at a higher point in the salary range than otherwise provided for under this sub clause where warranted due to the experience, qualifications and skills of the employee. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 14 20.3. Permanent movement to a lower paid job constitutes a transfer on reduction. Unless the employee agrees to the reduction, this can only be done in accordance with processes established to determine whether the circumstances listed in s.23(4) of the PS Act 1999 apply, i.e. physical or mental incapacity, breach of the APS Code of Conduct, redundancy, unsatisfactory performance of duties or loss of an essential qualification. 20.4. Where an employee agrees, in writing, to temporarily perform work at a lower classification level, the Commissioner may determine that the employee is paid a rate of salary applicable to the lower classification level. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 15 Salary Related Allowances 21. Performance of higher duties Direction to perform higher duties 21.1. Subject to the provisions on: a) assignment of duties; and b) payment of Higher Duties Allowance, an employee may be assigned to temporarily perform duties at a higher classification level. 21.2. The conditions of service of the higher classification apply if the job is below Executive Level 2. Higher Duties Allowance (HDA) 21.3. If an employee is assigned to perform all the duties of a job covered by this Agreement, the employee will be paid an allowance equal to the difference between his or her current salary and the salary that would be payable if they were promoted to the higher classification. If an employee is assigned to perform all the duties of a job covered by the ATO (EL2) Employees 2009 Agreement , the employee will be paid an allowance equal to the difference between their current salary and the salary that would be payable if they were promoted to an EL2 job. 21.4. If an employee is assigned only part of the higher duties, the Commissioner will determine the amount of allowance payable and the conditions under which it is paid. 21.5. HDA will be regarded as salary for purposes of travelling and meal allowances, extra duty, penalty payments and excess travelling time. 21.6. An employee will continue to receive HDA during paid leave if the employee would have continued to perform the higher duties, had they not been absent. Minimum Periods 21.7. HDA is not payable where an employee is assigned to perform higher duties at the APS 6 classification or below for less than one day continuously. 21.8 HDA is not payable where an employee is assigned to perform higher duties at the EL1 classification for less than one week continuously. Higher duties and flextime absences 21.9. HDA is not normally payable for relief for flextime absences as this would be incompatible with the principle of "no additional costs" underlying flexitime schemes. 21.10. HDA may be paid in exceptional circumstances, especially jobs which are deemed to be essential that they be filled and appropriate alternative arrangements cannot be made e.g. Collector of Public Monies or Receiver of Public Monies. Higher Duties at Executive Level 2 21.11. HDA is payable for periods longer than one week. 21.12. The terms and conditions of this Agreement continue to apply while an employee is on higher duties. 21.13. While sub-clause 21.12 provides that the terms and conditions of this Agreement continue to apply while an employee is temporarily assigned to higher work at the EL2 level, if such an employee is required to undertake official travel they will be paid travelling allowance at the rate they would have received if they had been promoted to that position in lieu of those set out under sub-clause 59.4 of this Agreement. Such an employee will be entitled to be paid the higher rate of travelling allowance from the date they are assigned duties at the higher level. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 16 22. Departmental Liaison Officer Allowance 22.1. An employee who performs the duties of Departmental Liaison Officer, and attends for duty at the Office of a Minister for the ordinary hours of duty on a day, is entitled, in respect of that day, to be paid an allowance, at the annual rate of $16851 (and $17399 from the first payday after commencement of this Agreement and $17964 from 8/7/2010). 23. Intermittent Motor Driving Duties Allowance 23.1. A trainee or junior employee at the APS Level 1 who undertakes intermittent driving duties, involving acceptance of full responsibility for the operation of a vehicle, shall be paid an allowance to raise their salary to 80 percent of that of an APS Level 1 (Adult first salary point), calculated on a daily basis, for each day or part of a day on which they are so employed. 24. First Aid Allowance 24.1. 24.2 An employee who has recognised first aid responsibilities will be paid an annual allowance, paid fortnightly: a) First Aid Officer – minimum qualification: Senior First Aid Certificate, or equivalent: $526 (and $543 from the first payday after commencement of this Agreement and $561 from 8/7/2010). b) Site first aid co-ordinator – minimum qualification: Occupational First Aid Certificate or equivalent: $794 (and $820 from the first payday after commencement of this Agreement and $847 from 8/7/2010). This allowance will be paid during periods of paid leave falling within the period that the employee continues to have recognised responsibilities as a qualified first aid officer. 25. Community Language Allowance 25.1 If an employee's language competence is of the relevant standard, an employee may be paid a Community Language Allowance where: a) b) the employee's language skills are required for communication in languages other than English, including using Aboriginal and Torres Strait Islander and AUSLAN or other deaf communication skills; and there is an identifiable and continuing need in providing client or employee services. 25.2 If an employee's skill is at a level equivalent to the Language Aide Test conducted by the National Accreditation Authority for Translators and Interpreters (NAATI), the employee will be paid an allowance of $904 per annum (and $933 from the first payday after commencement of this Agreement and $963 from 8/7/2010). 25.3 If an employee's skill is at a level recognised by NAATI to be at the para-professional interpreter level, the employee will be paid an allowance of $1801 per annum (and $1860 from the first payday after commencement of this Agreement and $1920 from 8/7/2010). 25.4 The allowance will be paid during periods of paid leave falling within the period where the provisions of clause 25 apply. 26. Health and Safety Representative Allowance 26.1 An employee who has recognised responsibilities as a Health and Safety Representative or a Health and Safety Co-ordinator will be paid an annual allowance, paid fortnightly, of $526 (and $543 from the first payday after commencement of this Agreement and $561 from ATO (GENERAL EMPLOYEES) AGREEMENT 2009 17 8/7/2010). This allowance will only be paid to employees who have successfully completed a recognised training program approved by the ATO. 26.2 This allowance will be paid during periods of paid leave falling within the period that the employee continues to have recognised responsibilities as a Health and Safety Representative or a Health and Safety Co-ordinator. 27. Emergency Warden Allowance 27.1 An employee who has recognised responsibilities as an Emergency Warden will be paid an annual allowance, paid fortnightly, of $313 (and $323 from the first payday after commencement of this Agreement and $333 from 8/7/2010). This allowance will only be paid to employees who have successfully completed a recognised training program approved by the ATO. 27.2 This allowance will be paid during periods of paid leave falling within the period that the employee continues to have recognised responsibilities as an Emergency Warden. 28. Harassment Contact Officer Allowance 28.1 An employee who has recognised responsibilities as a Harassment Contact Officer will be paid an annual allowance, paid fortnightly, of $526 (and $543 from the first payday after commencement of this Agreement and $561 from 8/7/2010). This allowance will only be paid to employees who have successfully completed a recognised training program approved by the ATO. 28.2 This allowance will be paid during periods of paid leave falling within the period that the employee continues to have recognised responsibilities as a Harassment Contact Officer. 29. Wellbeing Site Representative Allowance 29.1 An employee who has recognised responsibilities as a Wellbeing Site Representative will be paid an annual allowance, paid fortnightly, of $526 (and $543 from the first payday after commencement of this Agreement and $561 from 8/7/2010). This allowance will only be paid to employees who have successfully completed a recognised training program approved by the ATO. 29.2 This allowance will be paid during periods of paid leave falling within the period that the employee continues to have recognised responsibilities as a Wellbeing Site Representative. 29A. Indigenous Liaison Officer Allowance 29A.1 An employee who has recognised responsibilities as an Indigenous Liaison Officer will be paid an annual allowance, paid fortnightly, of $526 (and $543 from the first payday after commencement of this Agreement and $561 from 8/7/2010). This allowance will only be paid to employees who have successfully completed a recognised training program approved by the ATO. 29A.2 This allowance will be paid during periods of paid leave falling within the period that the employee continues to have recognised responsibilities as an Indigenous Liaison Officer. 30. Other Allowances 30.1. The Commissioner may initiate payment of allowances for groups of employees which recognise the special skill or role that those employees provide or carry out in the ATO, where that role is additional to the normal duties of the employee, and they have successfully completed a recognised training program designed to provide the knowledge and skills required in the role. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 18 Non-Salary Allowances 31. Loss or Damage to Clothing or Personal Effects 31.1. An employee will be reimbursed reasonable costs for the loss of, or damage to, clothing or personal effects which occurs in the course of the employee's employment. 32. Maintenance of Personal Equipment 32.1. Where, by arrangement with the ATO, a Public Affairs Officer (including Senior PAOs) regularly uses their own equipment (eg VCRs, VDUs, cameras) for official purposes, the ATO will reimburse reasonable costs of consumables and maintenance. 33. Additional Conditions for Field Work Definition of Field Work 33.1 “Field work” is the performance of duties, outside ATO sites, that primarily involves interaction with taxpayers (including Excise clients) or their representatives about their taxation matters. This includes third party visits in relation to those taxpayers and also Excise field operations and may include workshops, educational visits or seminars which are conducted to directly improve taxpayer(s) compliance. It does not include attendance or presentations at conferences. Time of Commencing/Finishing Duty 33.2 An employee who travels direct from home to field work (as defined in Clause 33.1) at the start of normal duty on a particular day may ‘sign-on’ for timekeeping purposes at the time they leave home. An employee who travels direct from field duties to home at the end of normal duty on a particular day may ‘sign-off’ for timekeeping purposes at the time they arrive home. ‘Sign-on/sign-off’ times must fall within the applicable bandwidth for ordinary working hours. Where such travel commences before the start of the applicable bandwidth, or finishes after the conclusion of the applicable bandwidth, time off (at single time) may be granted for that portion of the travel. These arrangements do not apply in respect of any day for which the employee receives travelling allowance (either ‘part day’ or daily rate). 33.3 If significant private business is involved on the way to duty in the field, the time of commencing duty will be when that private business ceases. If the private business is on the way home from the field, the time of ceasing duty will be when the trip to that private business starts. Incidentals Allowance for Field Work 33.4.1 In recognition that there are additional incidental, non-business expenses associated with working in the field due to the lack of ready access to facilities normally provided by the ATO, employees who perform field work (as defined in Clause 33.1) will be paid an hourly allowance of $1.54 (and $1.59 from the first payday after commencement of this Agreement and $1.64 from 8/7/2010), payable in respect of each hour (or part thereof) of normal duty (Monday to Friday) spent on field work, provided that no allowance is payable in respect of any day on which the employee spends less than three consecutive hours on field work. 33.4.2 As an alternative to the payment methodology in 33.4.1, an hourly allowance of $1.54 (and $1.59 from the first payday after commencement of this Agreement and $1.64 from 8/7/2010), will be paid in respect of the total hours (or part thereof) of normal duty (Monday to Friday) spent on field work (as defined in clause 33.1) in a particular four-weekly settlement period, provided that no allowance is payable in respect of that settlement period if the employee spends less than 10% of their normal duty during that settlement period on field work. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 19 33.5 Entitlement to the allowance will be assessed by the employee’s Team Leader at the completion of the four-weekly settlement periods, based on field time recorded in approved BSL time recording systems. The allowance will not count as salary for any purpose and is not payable in respect of any day for which the employee receives travelling allowance (either ‘part day’ or daily rate). Motor Vehicle Allowance – Basis for Calculating 33.6 33.7 Where an employee is engaged in field work, the amount of motor vehicle allowance payable (c/km) will be calculated from departure from home until return to home but will exclude: a) any significant travel to undertake private business; b) travel direct from home to an ATO Office to commence duty; c) travel direct from an ATO Office to home at the end of the day. Where an employee engaged in field work self assesses their duties to be itinerant and completes the required declaration advising the ATO’s Chief Financial Officer (or delegate) of their status, the amount of motor vehicle allowance payable (c/km) will be calculated from departure from home until return to home but will exclude any significant travel to undertake private business. 34. Motor Vehicle Allowance 34.1 Where it will result in greater efficiency or involve the ATO in no greater expense, an employee may be authorised to use a private motor vehicle for official purposes. 34.2 An employee will be paid an allowance per kilometre: a) 62 cents for vehicles with an engine capacity up to and including 1600 cc; b) 75 cents for vehicles with an engine capacity of between 1601 and 2600 cc; or c) 76 cents for vehicles with an engine capacity of more than 2600 cc. The ATO will use its subscription service to adjust these rates. New rates will take effect from the next 1 January or 1 July that occurs after the date on the notification from the provider of the subscription service. 34.3 For vehicles powered by rotary engines, the engine capacity limits in clause 34.2 shall be read as half the figure listed. 34.4. If an employee carries goods or passengers which would otherwise be conveyed at ATO expense, the employee will be paid an additional allowance of one cent per kilometre. 34.5 The maximum amount that will be paid under this clause will be the amount that the ATO would have incurred if travel had not been undertaken by private vehicle. 34.6 Motor vehicle allowance will be payable to allow an employee to return to their permanent station from a temporary posting to take Annual Leave in circumstances where approval for motor vehicle allowance was given for the employee to travel to the temporary station. 34.7 Where an employee is given approval to use their motor vehicle, and: a) actual costs that will be incurred in the use of that vehicle will exceed the motor vehicle allowance; and/or b) there are additional costs for registration or insurance above the costs associated with private use because the vehicle is being used for business these costs will be reimbursed to the employee provided that the employee informed the delegate of the additional costs when they made the original request for approval for motor vehicle allowance. 34.8 Employees must notify the ATO immediately if their authority to drive a vehicle or their vehicle insurance is cancelled or suspended for any reason. Employees must not use a ATO (GENERAL EMPLOYEES) AGREEMENT 2009 20 vehicle (private or ATO) for business purposes if this happens and any allowance being paid for use of a private vehicle will cease immediately. Defensive Driving Courses 34.9 If a Team Leader considers it necessary and it is in accordance with ATO driver safety policy, an employee may be directed to attend a defensive driving course, at ATO expense. The employee may be prohibited from driving a motor vehicle to perform ATO business until such time as the course is completed. 34.10 If requested by the employee, the ATO may pay for an employee to undertake a defensive driving course every two years if a Team Leader considers it appropriate and the course is in accordance with ATO driver safety policy Annualised Motor Vehicle Allowance - AVO 34.11 Clauses 34.11 to 34.13 only apply to employees in the AVO who have an agreement in place with the AVO General Manager immediately prior to the commencement of this Agreement to provide a vehicle to undertake regular valuation fieldwork in return for payment of an annualised motor vehicle allowance. Employees will not be able to enter into a future agreement once their existing agreement expires. 34.12 Employees who have agreed to provide a vehicle under this arrangement will be responsible for continuity of vehicle provision, maintenance, servicing, registration, insurance, taxation compliance, other associated costs and for maintaining a log book of business kilometres covered. Employees may make use of salary packaging to assist in the provision of such a vehicle. 34.13 Employees who have agreed to provide a vehicle under this arrangement will receive an annualised allowance to be determined by AVO guidelines as amended from time to time. This allowance will be paid fortnightly based on the table below. Rates will be amended on 1 July each year in accordance with the March quarter CPI or in the event that extraordinary increases in the costs associated with running and/or maintaining a vehicle occur, as determined by the AVO General Manager. Location Average Km Travelled Annual Allowance Rate Metro Mass Appraisal 20,000 or greater $16,952 Country Mass Appraisal 35,000 or greater $20,234 35. Use of Mobile Phones 35.1. Mobile phones are issued to employees for business use. 35.2. Employees may make incidental private use of mobile phones provided that: a) Mobile phones are not used when ATO landlines are available; and b) Calls should be kept as short as possible. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 21 Transfer and Locality Allowances 36. Eligibility for Relocation Costs 36.1. Employees are eligible for assistance with relocation costs where they move permanently from one locality to another: a) as a result of a promotion; b) where they move from a locality where they were paid District Allowance by the ATO or AVO; c) on account of illness which justified the move; d) as a result of a breach of the code of conduct and the move is in the interests of the ATO; or e) in any other situation, which may include engagement, where the delegate decides that their move is in the interest of the ATO. 36.2 Employees who are eligible for relocation assistance under clause 36.1(a) – 36.1(d) are entitled to payment for the following components: a) Reasonable transport costs of the employee, their partner and dependents to the new locality; b) Reasonable removal expenses; and c) disturbance payment. 36.3 Employees who are eligible for relocation assistance under clause 36.1(e) may be paid in part or full for some or all of the components set out in clause 36.2 where it is reasonable and justified by the circumstances of the move. 36.4 Employees who are eligible for relocation assistance under clause 36.1(a) to 36.1(e) may also be paid Relocation Assistance for part or full payment of any or all of the following components where it is reasonable and justified by the circumstances of the move: a) temporary accommodation allowance; b) education costs covering reasonable boarding and tuition for dependants in their last two years of school, where it is impractical for them to move to the new location; c) expenses for the sale and purchase of a house.; d) telephone connection costs; and e) motor vehicle registration and licence transfer costs. 36.5 Employees must provide written evidence as required by the delegate in relation to their pre and/or post living circumstances where it is relevant to relocation costs. 36.6 The amount of relocation assistance payable to an employee will not exceed actual reasonable costs incurred against the components in cl 36.2 and 36.4 to which the delegate has agreed will be paid. 36.7 The level of relocation assistance to be provided to an employee must be determined prior to the employee moving from one locality to another. 37. Removal Expenses 37.1. Employees who are entitled to be paid for removal expenses either because: ATO (GENERAL EMPLOYEES) AGREEMENT 2009 22 i. they are covered by clause 36.1(a) to 36.1(d); or ii. the delegate has agreed that they are entitled under clause 36.3 will be paid for: a) cost of conveyance of employee, partner and dependants; and b) reasonably incurred cost of removal of their furniture and household effects; and c) reasonable expenses in kennelling and transporting their pets. 37.2. If furniture and household effects are sold instead of being moved, the employee will be reimbursed for any proven loss on the value up to what it would have cost to move them. 37.3. Compensation will be payable for loss or damage to furniture and household effects during a move, to a maximum of $73,757 (and $76,514 from the first payday after commencement of this Agreement and $78,629 from 8/7/2010). 37.4. In the event of the death or retirement of an employee whilst on duty away from home, the Commissioner may authorise payment of expenses of the type referred to in sub-clause 37.1 reasonably incurred by the employee or dependants or partner of the employee. 37.5. Employees who are recruited as Graduates or Cadets and are required to move to another locality on engagement to the ATO may be advanced an amount up to $5000 to cover removal costs (including insurance) under the following conditions: a) Employees will be responsible for organising their own insurance within this amount. The ATO will not be liable for any loss or damage incurred. b) The advance will be subject to acquittal against actual costs incurred and any excess is to be repaid to the ATO. c) The amount may be increased where the amount advanced is not sufficient to cover removal costs (as outlined in sub clause 37.1) reasonably incurred. It is most likely that this will occur where the Graduate or Cadet has dependents. 38. Expenses for Sale or Purchase of Home Eligible Transferred Employee 38.1. For the purposes of this clause, an eligible transferred employee is an employee who the delegate has determined will be reimbursed for expenses under clause 36.4(c). Sale of home 38.2. An eligible transferred employee who owns, and ordinarily resides in, a house is entitled to be reimbursed for reasonable expenses incurred if the employee is moved to another locality and sells or enters into an agreement to sell the house. 38.3. Sale must take place within two years of the move. 38.4. No reimbursement is payable if the employee is notified before the move that he is or will be required to move back to the first locality upon the expiration of the movement for a specified period. 38.5. No reimbursement is payable if an employee who is moved back to, and takes up duty in, the first-mentioned locality sells a house in pursuance of an agreement entered into after the date on which the employee is notified that he is to be moved back to that locality. Purchase of home 38.6. An employee who is entitled to be reimbursed for expenses in respect of the sale of a house, is also entitled to be reimbursed reasonable expenses incurred on the purchase of a house in the new locality. 38.7. The employee must become an owner of a house in which the employee ordinarily resides in the new locality or has entered into an agreement to purchase or build such a house, within 4 years after commencing duty in the new locality. Employee is not the sole owner of a house ATO (GENERAL EMPLOYEES) AGREEMENT 2009 23 38.8. Where an employee or the employee's family is not the sole owner of the land or a house, any reimbursement to which the employee is entitled shall be pro rata to the proportion of ownership. 39. Disturbance Payment 39.1. For the purposes of this clause, an eligible transferred employee is an employee covered by clause 36.1(a) to 36.1(d) or an employee who the delegate has determined is entitled to payment of Disturbance Payment under clause 36.3. 39.2. Where the household effects of an eligible transferred employee are removed from one locality to another, the employee will be paid the following: 39.3. a) a single payment to offset non-reimbursed costs associated with the removal b) reimbursement of reasonably incurred costs associated with connection of a telephone c) reimbursement of expenses incurred in respect of one motor vehicle for transfer of registration, stamp duty on registration and transfer of driving licence. The payment payable under 39.2 (a) is: a) Employee without partner or dependents : $482 b) Employee with partner or dependents : $1008 c) Dependent who is a child and full time student : additional $192 per child The ATO will use its subscription service to adjust these rates. New rates will take effect from the next 1 January or 1 July that occurs after the date on the notification from the provider of the subscription service. 40. Temporary Accommodation Allowance Moving out at locality from which moved 40.1 This clause applies to employees to whom the delegate has authorised the payment of temporary accommodation allowance under clause 36.4(a). 40.2 An employee will be paid an allowance for up to 7 days if the employee and dependants have to reside in temporary accommodation before moving to a new location. Settling in at locality to which moved 40.3. If suitable temporary accommodation is unavailable and the employee has to reside in transitional accommodation, the employee is entitled to an allowance. 40.4. The employee is only entitled to an allowance for the period which starts 7 days before commencing duty at the new locality and ends on whichever is the earlier of: a) the day suitable accommodation or temporary accommodation becomes available; or b) if no dependants or employee is accompanied by dependants - 4 weeks later; or if employee has dependants but is not accompanied by them - 14 weeks later. Temporary accommodation at new locality 40.5. An employee will be reimbursed for reasonable accommodation expenses prior to obtaining long term accommodation. 40.6. The delegate may also approve reimbursement of, or payment towards meal expenses incurred by the employee prior to obtaining long term accommodation. 40.7. In determining the amount payable the delegate will have regard to the following factors: a) the employee’s living circumstances prior to the move b) whether the employee has dependants who have moved to the new locality c) the nature of the temporary accommodation ATO (GENERAL EMPLOYEES) AGREEMENT 2009 24 d) the market rates of accommodation in the new locality e) any other factor the delegate considers is relevant Bond money and utility connection deposit 40.8 An eligible employee who rents or leases temporary accommodation shall be advanced any amount paid as bond money or as a utility connection deposit. Such amount must be repaid at the end of any lease period or at the end of the temporary accommodation period, whichever comes first. 41. Education Costs 41.1 This clause applies to employees to whom the delegate has authorised the payment of education costs under clause 36.4(b). Boarding and tuition expenses 41.2. Where it would be impracticable for a dependent who is a full time student in the final two years of secondary school to reside with the employee and/or attend school in the new locality, the employee may be reimbursed reasonable boarding and tuition costs. Limits on the amount reimbursed 41.3. The amount that can be reimbursed is subject to any limits determined by the Commissioner. Date of cessation 41.4. Expenses are only payable for such period as the Commissioner agrees. 42. Remote Localities Leave Fares 42.1. An employee who has been stationed at Alice Springs, Darwin, Cairns or Townsville from before 20 August 1998 (or 3 June 1999 for an AVO employee) is entitled to fares assistance. The assistance will be in the form of a payment, net of tax, at least equivalent to the the full economy return airfare to travel to and from the nearest capital city. This entitlement will be retained if such an employee moves within the ATO from one to another of the above mentioned localities, but ceases if the employee moves to any other location. 42.2 Once an employee has become eligible for the assistance, it will be paid as a lump sum on a payday nominated by the employee, or the next available pay processing period following receipt of the written request, whichever is the later, 42.3. The employee is entitled to fares assistance for dependants or partner who does not have an annual income that exceeds $14,363. 42.4 Leave fares accrued under previous ATO and AVO agreements will continue to be available to the extent that employees can only have two leave fares available at any time. 43. Emergency or Compassionate Travel 43.1. This clause only applies to employees who have been stationed at Alice Springs, Darwin, Cairns or Townsville since before 20 August 1998 (or 3 June 1999 for an AVO employee). It continues to apply if such an employee moves within the ATO from one to another of the above mentioned localities, but ceases to apply if the employee moves to any other location. 43.2. Where a close relative of an employee or a close relative of their spouse/partner dies or becomes critically or dangerously ill, the employee will be reimbursed for the cost of travel within Australia by either the employee or the employee's spouse/partner (as the case may be), from the location at which the employee is stationed. 43.3. For the purpose of this clause, a close relative isa) a spouse or partner, a child, a parent, a brother or a sister; or b) any other person approved by the Commissioner as a close relative of the employee. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 25 44. District Allowance 44.1. ATO employees who have been stationed at Cairns, Townsville, Darwin or Alice Springs since before 20 August 1998 (or 3 June 1999 for an AVO employee) are entitled to be paid district allowance. This entitlement will be retained if such an employee moves within the ATO from one to another of the above mentioned localities, but ceases if the employee moves to any other location. 44.2. Rates of district allowance are: Location Rate of district allowance employee with eligible employee without eligible dependants and/or partner dependants or partner $ $ Cairns or Townsville 1300 660 Alice Springs or Darwin 3130 1710 * Eligible dependants or partners reside with the employee and have an income, if any, that is less than $14363 per annum. * If spouse or partner is also entitled to district allowance they are not dependants for the calculation of district allowance. 44.3. Payment of district allowance will continue during periods of annual leave, even if the employee and family do not reside in the district during the leave. 44.4. District allowance is only payable during other types of leave covered by this Agreement if the employee or their family continue to reside in the district during the leave. 45. Additional leave credits for remote localities 45.1. Employees who, since before 20 August 1998 (or 3 June 1999 for an AVO employee), continue to be stationed in a location listed in Column 1 of the table below are entitled to the additional leave set out in Column 2, each year that they continue to be stationed in that locality. The entitlement to additional leave credits (at the appropriate rate) will be retained if such an employee moves within the ATO from one to another of the above mentioned localities, but ceases if the employee moves to any other location. Locality Additional leave Alice Springs 36 hours 45 minutes Darwin 36 hours 45 minutes Cairns 14 hours 42 minutes Townsville 14 hours 42 minutes Annual Leave Loading 45.2. Employees are entitled to payment of leave loading of 17.5% on the additional annual leave. The payment will be based on the employee’s salary (including any higher duties allowance) on 1 January of the year that the additional leave accrues. 46. Cost of Transport for Medical or Dental Treatment 46.1. An employee who is not eligible for remote locality leave fares and is stationed at a locality at which there is no resident medical practitioner shall be reimbursed the cost of transport to and from the nearest place where it is necessary to travel for the necessary medical treatment. 46.2. An employee who is not eligible for remote locality leave fares and is stationed at a locality at which there is no resident dentist shall be reimbursed the cost of transport to and from the nearest place where it is necessary to travel for the necessary dental treatment. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 26 Overtime and Penalty Rates 47. Overtime General conditions 47.1. An employee may be called for duty at any time, subject to the conditions in this clause. Employees will only be required to work in addition to their regular hours where it is reasonable for them to do so. 47.2. Overtime is to be worked by prior direction or, if the circumstances do not permit prior direction, by subsequent approval in writing. 47.3. Overtime conditions do not apply to shift workers if inconsistent with clause 56. 47.4. Overtime conditions do not apply to part time employees if inconsistent with clause 53. Overtime Salary Barrier 47.5. Except as specified in sub clauses 47.11 to 47.13, overtime, emergency duty and restriction duty do not apply if an employee's salary equals or exceeds the minimum salary payable at the Executive Level 1 classification level. Salary for Overtime 47.6. Salary for overtime will include Intermittent Motor Driving Duties Allowance and Departmental Liaison Officer Allowance. 47.7. Salary for overtime will not include Community Language, Harassment Contact Officer, Health and Safety Representative, Emergency Warden, First Aid, Indigenous Liaison Officer and Wellbeing Site Representative Allowances. Time off in lieu of payment for overtime 47.8. Time off in lieu of payment for overtime may be granted if agreed with the employee. 47.9. Time off may be taken on either: 47.10. a) an "hour for hour " basis with a residual payment for the overtime penalty; or b) a "penalty hours" basis calculated by multiplying the hours payable by the overtime rate. Where time off in lieu is not taken within 4 weeks or another agreed period, due to operational requirements, payment of the original entitlement will be made. Executive Level 1 Access to Overtime and Restriction Provisions 47.11. The rates of pay in this agreement recognise the special demands expected of Executive Level 1 employees and equivalent classifications. 47.12. Employees at or above the overtime salary barrier will only access overtime, emergency duty and restriction duty provisions in exceptional cases. In determining whether an “exceptional case” exists the delegate may consider one or more of the following: 47.13. a) the nature and extent of the extra duty; b) whether the extra duty has been directed; c) that the extra duty must be done, i.e. that it is unavoidable and can only be done by such employees; d) whether the extra duty is regular and excessive over a long period of time; e) whether the extra duty is burdensome; or f) any other relevant considerations. Employees at or above the overtime barrier will have access to an overtime meal allowance where directed to perform duty and a meal allowance would otherwise be payable in accordance with clauses 47.29 to 47.32. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 27 Employees below the overtime salary barrier 47.14. Employees below the overtime barrier will be paid at overtime rates where an employee is specifically directed to work for more than 15 minutes continuously: a) outside the bandwidth hours applicable to the employee; b) within the bandwidth hours, but beyond the employee's regular hours for that day (refer to clause 72); c) on a Saturday, Sunday or public holiday. Where employees are directed to work an additional 15 minutes or less, that additional time will be recorded as normal duty. Overtime Rates 47.15. Overtime worked Monday to Saturday will be paid at time and a half for the first 3 hours and double time thereafter. 47.16. All overtime payment calculations will be based on a 36 hours and 45 minutes week. 47.17. Overtime worked on Sunday will be paid at the rate of double time. 47.18. Overtime worked on public holidays will be paid at double time and a half. If an employee performs normal duty on a public holiday, duty during regular hours will be payable at time and a half, in addition to payment for the holiday. Rest relief after overtime 47.19. This clause applies to an employee whose overtime hours are such that they do not have at least 8 consecutive hours off duty (plus reasonable travelling time) between finishing ordinary duty at the end of one day and the commencement of the employee’s ordinary work on the next day. 47.20. The employee will be allowed to leave work after such overtime for a period of 8 consecutive hours off duty, plus reasonable travelling time, and will suffer no loss of pay for ordinary working time occurring during the employee’s absence. 47.21. An employee required to resume or continue work without having had 8 consecutive hours off duty plus reasonable travelling time will be paid double ordinary time rates (for time worked) until the employee has had such time off. 47.22. The requirement for rest relief does not apply to Emergency duty unless the time worked, excluding travelling time, is at least 3 hours on each call. Minimum payment 47.23. Where overtime duty is not continuous with ordinary duty, the minimum payment for each separate attendance will be four hours at the prescribed overtime rate. 47.24. An employee who performs overtime while in a restriction situation will be entitled to the minimum overtime payment specified in those provisions. 47.25. An employee is not to receive greater payments from multiple periods of overtime than what the employee would have received had they remained on duty for the entire period. 47.26. Meal periods are disregarded in determining whether overtime is continuous with ordinary duty. 47.27. Where an overtime attendance involves duty both before and after midnight, minimum payment provisions for attendance will be satisfied when the total payment for the whole of the attendance equals or exceeds the minimum payment applicable to one day. Minimum payment will be calculated at the higher rate applying on either day if rates differ. 47.28. Overtime minimum payment provisions do not apply to Emergency Duty. Meal Allowance Period 47.29. A meal allowance period will mean: ATO (GENERAL EMPLOYEES) AGREEMENT 2009 28 a) 7.00 am to 9.00 am b) 12 noon to 2.00 pm c) 6.00 pm to 7.00 pm d) midnight to 1.00 am Overtime Meal Allowance 47.30. An employee who works overtime; a) b) after the end of ordinary duty for the day, to the completion of or beyond a meal allowance period, without a paid break for a meal; or prior to the beginning of ordinary duty for the day and has an unpaid meal break; will be paid a meal allowance of $24.95 in addition to any overtime payment. The ATO will use its subscription service to adjust this rate. New rates will take effect from the next 1 January or 1 July that occurs after the date on the notification from the provider of the subscription service. 47.31. An employee who performs duty on a Saturday, Sunday, public holiday or any other day that they would not normally work, which includes an unpaid meal break, will be paid a meal allowance. 47.32. Meal allowance is not payable if it is reasonable to expect an employee to return home for a meal before commencing duty after the meal. Cancellation of Overtime 47.33. If overtime planned for Saturday, Sunday or a public holiday needs to be cancelled, Team Leaders should, wherever practicable, provide employees with at least 48 hours notice. 48. Emergency duty 48.1. Where an employee is required to perform duty for an emergency and a) they were not given notice of having to perform the duty prior to ceasing their regular hours of work; and b) the duty is outside of their regular hours; the employee is on ‘Emergency Duty’. 48.2. Where an employee is required to perform Emergency Duty: a) they will be paid for the time spent on Emergency Duty subject to a minimum payment of two hours, at the rate of double time; and b) the period of Emergency Duty will include the time the employee necessarily spends in travelling to and from duty. 48.3. An employee is not to receive greater payments from multiple periods of Emergency Duty than what the employee would have received had they remained on duty for the entire period. 49. Restriction duty General ATO (GENERAL EMPLOYEES) AGREEMENT 2009 29 49.1 A full time ongoing employee may be directed to be contactable and to be available to perform extra duty outside of ordinary hours of duty. 49.2 Payment for restriction duty will only be made where the restriction has been imposed by prior direction in writing by the employee’s director. 49.3 No part time employee will be required to be part of a restriction situation. 49.4 The ATO will not direct an employee to be in a restriction situation for more than four consecutive weeks except in exceptional circumstances which will be determined in advance by a direction in writing by the employee’s director. 49.5 For the purposes of this clause, ‘to be contactable and available’ means the employee is: a) contactable by telephone as required by the direction under clause 49.2; and b) is fit, ready and able to return to work within such time as is set out in the written direction under clause 49.2 of being recalled to duty. Eligibility for Payment 49.6 Employees whose salary equals or exceeds the minimum salary payable at the EL1 level will not be eligible to receive payment, under this clause except where specific approval has been given in writing in exceptional circumstances. Amount to be paid 49.7 An employee in a restricted situation will be paid an allowance equal to: a) 7.5% of hourly rate of salary for each hour restricted Monday to Friday; b) 10% of hourly rate for each hour restricted Saturday and Sunday; c) 15% of hourly rate for each hour restricted on public holidays and rostered days off. 49.8 The allowance is payable for each hour or part hour the employee is restricted. 49.9 Notwithstanding the provisions of this clause, an employee may be paid at a different rate, determined in advance, having regard to the circumstances of the restriction situation. Salary for restriction duty 49.10 Salary includes any allowance paid in the nature of salary. All restriction duty payment calculations will be based on a 36 hour and 45 minute week. When payment is not to be made 49.11 Any period for which the employee is entitled to some other penalty payment is not to be included in the period for calculating restriction payments. 49.12 No payment is to be made for any period that the employee was not contactable or available. Payment if recalled to duty 49.13 A restricted employee required to perform duty, but not recalled to work, will be paid overtime subject to a one hour minimum payment. 49.14 A restricted employee recalled to work, will be paid overtime subject to a three hour minimum payment. The period of overtime will include the time taken to travel to and from the place required to perform the work. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 30 49.15 A restricted employee will have the reasonable cost of travel to and from work reimbursed on each occasion that they are recalled to work. 49.16 Emergency Duty provisions will not apply if an employee is recalled to duty while restricted. 49.17 An employee on restriction duty is not to receive greater payments from multiple periods of duty than what the employee would have received had they remained on duty for the entire period. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 31 Specific Types of Employees 50. Trainees 50.1. This clause applies to employees who have a traineeship agreement with the ATO as defined by section 642 of the Workplace Relations Act 1996. 50.2. Subject to the provisions of this clause and their training agreement, trainees are covered by the general terms and conditions of the Agreement. Training Conditions 50.3. Each trainee will undertake an approved training course or program that is directed at achievement of key competencies (eg. literacy, numeracy, problem solving, team work, use of technology). Employment Conditions 50.4. Trainees will be full-time employees for a maximum of one year. 50.5. Employment is subject to a satisfactory trial period of one month. 50.6. The employment of a trainee will not be terminated without first providing written notice to the trainee and subsequently to the relevant Authority. 50.7. Trainees will not be entitled to any severance payments payable pursuant to termination, change and redundancy provisions or provisions similar thereto. 50.8. The following overtime and shiftwork conditions will apply: a) The Traineeship Agreement may restrict overtime and shiftwork. b) No trainee will work overtime or shiftwork on their own. c) No shiftwork will be worked unless the parties to the Traineeship Scheme agree that such shiftwork makes satisfactory provision for approved training. d) Trainee pay rates will be the basis for calculating overtime or shift penalty rates. Traineeship Reimbursement 50.9 Where the government of a state or territory determines that a trainee is required to pay a “Training Fee” to a registered training organisation the ATO will reimburse the trainee upon the successful completion of the course of training. 51. Cadets 51.1. This clause applies to employees recruited as Cadet APS in the ATO. Cadet APS is a recognised training classification which provides the Commissioner will allocate an APS 3 classification to the employee on satisfactory completion of the appropriate tertiary course of study and any workplace training required by the ATO. Book and Equipment Allowance 51.2 An employee who is employed as a cadet will be entitled to payment of an allowance, at the rate of $412 per annum in 2009/2010 (and $425 in 2010/2011), to provide for books and equipment. The allowance will be paid on the pay day following 1 March in each year. Living Away From Home Allowance 51.3 A cadet who is less than 21 years of age and who is engaged to perform duties in a location which the Commissioner of Taxation agrees necessitates living away from home will be paid an allowance of $3,472 per annum (and $3,585 per annum from the first payday after commencement of this Agreement and $3,702 from 8/7/ 2010.). Where, at the date of commencement, a Cadet is receiving a living away from home allowance greater than $3,472 per annum (and $3,585 per annum from the first payday after commencement of this Agreement and $3,702 from 8/7/2010), they will continue to receive that higher rate of allowance. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 32 The allowance will be paid on a fortnightly basis. 52. Supported Wage Employees 52.1. The supported wage scheme applies to employees who are unable to perform duties to the competence level required because of a disability and who meet the criteria for receipt of a Disability Support Pension. 52.2. Any adjustment applies to rates of pay only. Employees will be entitled to the same terms and conditions of employment as other employees. 52.3. The productive capacity of the employee will be assessed and documented by the Commissioner and an accredited Assessor. 52.4. The assessment instrument will be lodged with the Industrial Registrar of the AIRC. 52.5. Reasonable steps will be taken to make changes in the workplace where this will enhance the employee's capacity to do the job. Changes may involve re-design of job duties, working time arrangements and work organisation in consultation with other employees in the area. 52.6. A person may be employed for a trial period not exceeding 12 weeks to assess their capacity to do a particular job. An additional work adjustment time (not exceeding 4 weeks) may be set. 52.7. Assessment reviews will be conducted annually or earlier on reasonable request of the employee. 53. Regular part time employment Management Initiated Part Time work 53.1 Regular part time employment may be initiated by the ATO in any part of the ATO where the type or amount of work to be undertaken or the range of client contact hours make it impracticable or uneconomic to create full time jobs. 53.2 On engaging an employee under the Management Initiated Part Time work arrangements, Team Leaders will specify the hours of duty to be worked in each week (the maximum must be less than 36 ¾ hours in any one week) over a 4 week cycle as well as the times to be worked on each day of the cycle. 53.3 The employee’s “average” hours is the total hours to be worked in that 4 week cycle divided by 4. The average hours per week will be used for leave accrual, flex carry over and payment of salary purposes. Right of Conversion Of Employees 53.4 An employee who is engaged as a part time employee may only convert to full-time employment by promotion or assignment to other full time duties at level. Change of hours 53.5 The hours of duty may be changed at any time by agreement between the delegate and the employee. 53.6 The Commissioner may, by giving reasonable notice to the employee, change the start and finish times (but not the total number of hours each day, unless agreed with the employee) of an employee employed under management initiated part time provisions The ATO will not seek to vary an employees start and finishing times in the 12 months following the employee’s engagement or more than once in any 12 month period. Reasonable notice will consider the following factors: ATO (GENERAL EMPLOYEES) AGREEMENT 2009 33 53.7 any non work reasons provided by the employees as to hardship or other outcomes resulting from the change in start and finish times; the magnitude of the change; the time it would reasonably take for the employee to adjust their non work issues to be able to take up the new hours; the reason for the change including the urgency; whether it would lead to a conclusion that the employee may become excess; the business drivers for the change in hours; any other factors that the employee or manger consider relevant. Where the proposed change in hours is permanent and the employee is unable to work those proposed hours, the employee may be considered to be an excess employee in accordance with clause 102 of this Agreement. Protection Of Full Time Employees 53.8 No full time employee will be required to take up a part time job without having given their written agreement. Access To Part Time Work by Existing Employees 53.9 A proposal for regular part time employment may be initiated by an employee. A reasonable request by an ongoing employee to access regular part time employment, or to renew a current regular part time employment arrangement, will be approved if there is a balance between the employee’s personal needs and the operational requirements. 53.10 If a proposal is approved, the part time work agreement must set out the period, which is not to exceed 12 months, which the employee has been given approval to work part time. 53.11 A full time employee who has been permitted to perform their duties on a part time basis for an agreed period will revert to their full-time duties: a) at the expiry of the period; or b) where the employee has been successful in their application for promotion or movement at level, when the employee commences those new duties. 53.12 A full time employee who has been permitted to perform their duties on a part time basis for an indefinite period will revert to their full-time duties 12 months after the commencement of this Agreement 53.13 Before an employee commences regular part time duty, hours of duty are to be specified in writing: a) the specified hours to be worked over a four week cycle; b) the starting and finishing times for regular hours, to be worked. 53.14 Nothing in clauses 53.10, 53.11 or 53.12 prevents the employee from initiating a new proposal for regular part time employment for their new duties, or at the end of the period of regular part time, in accordance with clause 53.7. 53.15 All employees returning from parental leave (including Maternity, Parental and Adoption Leave) will have access to part time work until the child has attained school age, if they want it. Hours of work (specified total hours and regular hours) must be agreed by the Team Leader and the employee in the normal manner. Work may not be able to be provided in the same job that the employee had as a full time employee. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 34 53.16 A proposal to work part time, where an employee has been temporarily assigned to duties, can only be for the duration of the temporary assignment. Right Of Reversion 53.17 A full time employee permitted to perform their duties on a part time basis for an agreed period may, if circumstances alter before the expiry of the agreed period, revert to full time duties as soon as practicable, but no later than the expiry of the period. 53.18 If an employee is assigned to different duties for the period, the employee will be allowed to move to appropriate full time duties at the employee’s classification level, having regard to the employee's qualifications and experience. Removal of Limits 53.19 Under this agreement there are not: a) any limits on the number of part time employees engaged within the ATO; and b) any minimum or maximum hours of work for regular part time employees. Part Time Work - General Matters 53.20 Unless specified below, terms and conditions for regular part time employees will be the same as for full time employees, except they will be calculated on a pro rata basis for hours worked. No pro rata adjustments will be made to any expense related allowances that the employee is eligible for under this Agreement. Salary 53.21 The hourly rate of pay for a regular part time employee will be the same as for a full time employee. 53.22 A regular part time employee is entitled to annual salary advancement on the same day as if a full time employee. 53.23 A regular part time employee is not to get paid for more hours under the minimum payment for holiday duty provisions than if the part time employee had worked a normal day. Change of hours 53.24 An employee’s part time work agreement may be changed at any time by agreement between the ATO and the employee. Hours of duty 53.25 Hours of duty will not be varied without the written consent of the employee except as provided for in clause 53.6. 53.26 The bandwidth for regular part time employees is the same as for full time employees, including any variations for flexible working arrangements undertaken as part of this Agreement. 53.27 Regular hours for part time employees are to be continuous each day, except for meal breaks. 53.28 A regular part time employee and their Team Leader may, by agreement, vary the hours worked within a cycle (4 weeks ). An employee is free to decline any request for variation to working hours, without the matter being pursued further by the Team Leader. 53.29 Regular part time employees can carry over hours (credit or debit) from one four week settlement period to another. The carryover will be a maximum of 20% credit or 10% debit of the employee’s average hours per settlement period (ie 4 times the average hours ATO (GENERAL EMPLOYEES) AGREEMENT 2009 35 determined under Clause 53.3). 53.30 Approval for utilisation of carry over hours is conditional upon operational requirements being met and efficient service delivery still being provided to the public and other clients. Overtime for regular part time employees-including shift workers 53.31 Overtime is payable to regular part time employees below the overtime salary barrier on the same basis as for full-time employees. 53.32 Regular part time employees above the overtime salary barrier will be paid their normal hourly rate for overtime duty outside their ordinary hours of duty (Monday to Friday), subject to the total payment not exceeding a maximum of 147 hours in a 4 week settlement period. 53.33 Approval may be given in exceptional circumstances for regular part time employees above the salary barrier to receive overtime payment for duty beyond this entitlement. 54. Job Sharing 54.1 Job sharing arrangements between two or more regular-part time employees may be approved subject to operational circumstances and the basis of the employees’ application. 54.2 Individual agreements will be entered into with each employee. 54.3. Where the job sharing arrangement is dependent on continuation of both agreements, this will be spelled out in the individual agreement of each employee. 55. Non-Ongoing Employees – general terms and conditions General 55.1 This clause applies to employees who are engaged for a specified term or a specified task (‘Non-Ongoing Employees’). 55.2 Subject to clauses 55.3 and 55.4, no clause of this Agreement will apply to Non –Ongoing Employees. 55.3 Clauses 55.5, 55.6 and 55A exhaustively set out the terms and conditions of employment for Non-Ongoing Employees whose current period of employment with the ATO commenced prior to the date of commencement of this Agreement. This does not prevent arrangements being made in accordance with clauses 135.7 to 135.9 of this Agreement. 55.4 Clauses 55.5, 55.6 and 55B exhaustively set out the terms and conditions of employment for Non-Ongoing Employees whose current period of employment with the ATO commenced on or after the date of commencement of this Agreement. This does not prevent arrangements being made in accordance with clauses 135.7 to 135.9 of this Agreement. 55.5 The following clauses of this Agreement apply to all Non-Ongoing Employees: Clause 1 – Aims Clause 2 – Employee Consultation Clause 3 – Corporate Consultation Clause 4 – Employee Representation Clause 5 - ATO Policies and Guidelines Clause 6 – Noticeboards Clause 7 – Productivity Pay Clause 8 – Measuring Corporate Outcomes ATO (GENERAL EMPLOYEES) AGREEMENT 2009 36 Clause 9 – Salary for Superannuation purposes Clause 10 – Base Rates of Pay Clause 11 – Salary Advancement Clause 12 – Junior Rates of Pay Clause 15 – Supported Wage Scheme Clause 16 – Fortnightly payments Clause 17 – Salary on Engagement Clause 21 – Performance of higher duties Clause 26 – Health and Safety Representative allowance Clause 30 – Other allowances Clause 31 – Loss or damage to clothing or personal effects Clause 34 – Motor Vehicle Allowance Cause 47 - Overtime Clause 48 – Emergency Duty Clause 52 – Supported Wage Employees Clause 53 – Regular Part-Time Employment Clause 54 – Job Sharing Clause 55.6 - Resignation Clause 56 – Shift Work Clause 59 – Travelling Allowance Clause 63 – Excess Travel Clause 64 – Class of Air Travel Clause 65 – Reimbursement of fares to visit sick employees Clause 69 – Employee Assistance Scheme Clause 70 – Personal Well Being Clause 71 – Timekeeping Clauses 72.1, 72.2, 72.5, 72.6, 72.21, 72.22 – Flexible working patterns Clause 75 – Unauthorised Absences Clause 76 – Working at Home Clause 77 – Public Holidays Clause 78 – Christmas Closedown Clause 79 – General Leave Provisions Clause 80 – Annual Leave Clause 82 – Long Service Leave Clause 85 – Compassionate Leave Clause 86 – Bereavement Leave Clause 87 – War Service Sick Leave Clause 93 – Witness Leave Clause 95 – Blood donor and vaccination leave Clause 96 – Miscellaneous Leave ATO (GENERAL EMPLOYEES) AGREEMENT 2009 37 Clause 107 – Performance Counselling Clause 109 – Automated Employee Monitoring Clause 111 – Consultation with employees classification and remuneration matters Clause 112 – ATO Classification arrangement Clause 113 – Recruitment and selection Clause 114- Code of Conduct Clause 115 -117 – Anti-Discrimination, Workplace Diversity and OH&S Clause 118.1 - Accommodation Clause 119 - Disruption due to Building Activity Clause 120 – Procedures for Air Conditioned Workplaces Clause 128-136 – Technical and General 55.6 Resignation 55.6.1. A non-ongoing employee may terminate his or her employment contract before the end of the period of engagement by giving the Commissioner at least 14 days notice. If such notice is not given the Commissioner may deduct an amount in lieu from any final monies owing. 55.6.2 The Commissioner has the discretion to agree to a shorter period of notice or waive the requirement to give notice. 55.6.3. At the instigation of the Commissioner the resignation may take effect at an earlier date within the notice period. In such cases the employee will be paid compensation in lieu of the notice period which is not worked. 55A. Non-Ongoing Employees whose current period of employment with the ATO commenced prior to the date this Agreement commenced – additional terms and conditions General 55A.1 Clause 55A applies to Non-Ongoing Employees whose current period of employment with the ATO commenced prior to the date this Agreement commenced. 55A.2 In addition to the clauses listed in clause 55.5 the following clauses of this Agreement apply to Non-Ongoing Employees whose current period of employment with the ATO commenced prior to the date this Agreement commenced: Clauses 22 to 25 and 27 to 29 – Salary Related Allowances Clause 32 – Maintenance of Personal Equipment Clause 33 – Additional Conditions for Field Work Clause 35 - Use of Mobile Phones Clauses 36 – 46 - Transfer and Locality Allowances Clause 49 – Restriction Duty Clause 58 – Compliance Surveillance Employees - Hours of Duty and Associated Provisions Clause 60 - Assistance with Holiday Care Programs Clause 62 - Camping Allowance Clause 66 – Salary Packaging Clause 67 – Superannuation ATO (GENERAL EMPLOYEES) AGREEMENT 2009 38 Clause 68 – Work/ Family Lifestyle Balance Clause 72 - Flexible Working Patterns Clause 73 – Flextime Clause 74 – Client Service Window Clause 81 – Purchased Leave Scheme Clause 83 – Expenses on Cancellation of Leave Clause 88 – Ceremonial Leave Clause 89 – Maternity and Maternal Leave Clause 90 – Parental Leave Clause 91 – Adoption Leave Clause 92 – Jury Service Clause 94 – Workplace Relations Training Leave Clause 97 – Permanent Relocation of Employees Between Offices Clause 98 – Assignment of Duties Clause 99 – Workforce Plan and Flexibility Clause 110 – ATO Approach Clause 118.2 -118.4 - Accommodation Clause 121 – 127 – Skilling and Development Hours of Work 55A.3 Notwithstanding clauses 72.7 to 72.9 team leaders will specify the hours of duty to be worked per week (the maximum to be equal to or less than 147 in any four week settlement period) over a 4 week cycle as well as the times to be worked on each day of the cycle. 55A.4 The employee’s “average” hours is the total hours to be worked in that 4 week cycle divided by 4. The average hours per week will be used for leave accrual, flex carry over and payment of salary purposes. Personal leave 55A.5 Non-Ongoing Employees who are engaged for less than 12 months, are only entitled to be paid for personal leave on the basis of this clause. Non-Ongoing Employees engaged for periods of at least 12 months will be granted Personal Leave on the basis of clause 84. 55A.6 A Non-Ongoing Employee engaged for less than 12 months may be granted paid Personal leave on a pro rata basis of the annual credit provided in clause 84 for each complete month of service. 55A.7 Approval may be given for a Non-Ongoing Employee engaged for less than 12 months to have paid personal leave for a maximum of 1.6 weeks (based on the average weekly hours of the current contract) without the employee having to provide satisfactory documentation subject to a maximum of three consecutive days 55A.8 If leave credits are insufficient, an employee may be granted personal leave without pay. During the first year of continuous service only the first 147 hours of personal leave without pay will count as service. 55A.9 If a Non-Ongoing Employee is initially engaged for less than 12 months but their continuous service extends beyond 12 months, the employee will be credited with 249 ATO (GENERAL EMPLOYEES) AGREEMENT 2009 39 hours and 54 minutes Personal Leave credits on the first anniversary of their initial commencement date, less any paid Personal Leave taken in the first 12 months of employment. The employee will then be subject to the same Personal Leave arrangements as other employees. 55A.10 Service in the ATO, another APS agency, the ACT Government or the Commonwealth Parliamentary Service shall be recognised as prior service for the purpose of Personal Leave accrual, provided any break in service does not exceed two months. Salary Advancement 55A.11 55A.12 Broken periods of Non-Ongoing employment will count toward salary advancement provided the break in employment is not more than two months. If previous service is taken into account when a Non-Ongoing Employee is re-employed: a) subject to the eligibility criteria of clause 11.3, annual salary advancement will be due when employee has performed 12 months duty, continuous or broken, at that pay point or higher in a 24 month period. b) annual salary advancement will be retained for all further service at that level unless the employee has no duty at that or a higher classification for two consecutive years. 55B. Non-Ongoing Employees whose current period of employment with the ATO commenced on or after the date that this Agreement commenced – Additional terms and conditions General 55B.1 Only clauses 55B, 55.5 and 55.6 apply to Non-Ongoing Employees whose current period of employment with the ATO commenced on or after the date that this Agreement commenced. Bandwidth 55B.2 The Bandwidth for working hours for Non-Ongoing Employees is 7.00am to 9.00pm, Monday to Friday. Regular Hours of Work 55B.3 The specified hours are 147 hours in a four week period or the number of hours specified in the contract of employment whichever is the lesser. 55B.4 The regular hours are the pattern of hours by which they will work their specified hours as determined by their team leader. The Regular Hours must be worked within the bandwidth set in clause 55B.2. 55B.5 The employee’s contract of employment will stipulate the hours to be worked and the range of hours in which those hours are to be worked. The range of hours for the employee in any day will be the period commencing two hours prior to the start time and finishing two hours after the finish time as stipulated in their contract of employment. 55B.6 Subject to clause 55B.7 a team leader may change an employee’s regular hours by providing the employee with at least four weeks notice of the proposed change. 55B.7 An employee’s starting and finishing times, but not the number of hours to be worked each day, may be changed by no more than a total of two hours in any one day. 55B.8 Any change of regular hours under this clause will not result in a change in the range of hours stipulated in the contract of employment. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 40 55B.9 Notwithstanding clause 55B.6, an employee and their team leader may by agreement in writing, change the employee’s regular hours and the range of hours those hours are to be worked. 55B.10 The employee’s “average” hours is the total hours to be worked in that 4 week cycle divided by 4. The average hours per week will be used for leave accrual, flex carry over and payment for salary purposes. 55B.11 Employees’ regular hours will consist of a start and finish time and a meal break time for each day of attendance. A meal break of at least 30 minutes must be included if the continuous hours of work on a day will exceed 5 hours. The maximum hours an employee can work in a workplace is ten working hours per day. Flextime 55B.12 Employees may utilise the flextime provisions of clause 73 of this Agreement subject to their team leader’s approval in writing. Salary Packaging 55B.13 Employees may choose to convert part of their annual salary towards their superannuation. Where this occurs, employees are responsible for obtaining their own financial advice. 55B.14 The amount deducted from an employee's annual salary must result in the arrangement being cost neutral for the ATO, recognising any fees charged for the administration of the scheme and any FBT incurred as a result of the arrangement. Shift Work 55B.15 The provisions of clause 56 apply except that where ‘7.00 pm’ is mentioned, 9.00 pm is to be applied in its place. Personal leave 55B.16 Non Ongoing employees will receive an annual credit of 2.4 weeks Personal Leave. The leave will be credited as follows: Employees engaged for a period less than 12 months Employees will receive, on engagement, a pro rata credit based on the complete months of the period of employment. Employees will receive an additional pro rata credit where the original period of employment is extended as follows: a) Where the extension will take their total period of employment to less than 12 months they will receive a additional pro rata credit for each complete month of the additional period of employment; or b) Where the extension will take the total period of employment to 12 months or more the employee will receive the additional credit equal to the balance of the 2.4 weeks. On the anniversary of the employee’s engagement the employee will receive a further pro rata credit based on the complete months of employment remaining in the period of employment, up to a maximum of 2.4 weeks per annum. Employees engaged for a period of 12 months or more Employees will receive 2.4 weeks of Personal Leave credits on engagement. . On the anniversary of engagement the employee will receive a pro rata credit based on the complete months of employment remaining in the period of employment up to a maximum of 2.4 weeks per annum. If the period of employment is extended the employee will receive an additional pro rata credit. 55B16.1 The employee's anniversary date will be deferred by any period of leave without pay not to count as service that has been taken since the employee's last accrual date. 55B.17 Employees are entitled to take a period of paid personal leave provided the employee ATO (GENERAL EMPLOYEES) AGREEMENT 2009 41 has accrued the leave and satisfied any documentary requirements as specified in this clause. 55B.18 Approval may be given for a Non-Ongoing Employee to have paid personal leave for a maximum of 1 day without the employee having to provide satisfactory documentation. 55B.19 In order to take a period of paid or unpaid personal leave, employees must provide the documentary evidence as required for personal leave in accordance with clause 84 of this Agreement. 55B.20 If leave credits are insufficient, an employee may, be granted personal leave without pay. Only the first 147 hours of personal leave without pay in a personal leave year will count as service. 55B.21 Service in the ATO shall be recognised as prior service for the purpose of Personal Leave accrual, provided any break in service does not exceed two months. Ceremonial Leave 55B.21 Non-Ongoing Employees of Aboriginal or Torres Strait Islander descent may be granted leave without pay for up to 10 days in any period of two years for ceremonial purposes. 55B.22 Ceremonial leave granted does not count as service for any purpose. Maternity Leave 55B.23 Maternity Leave will be available to employees in accordance with the provisions of the Maternity Leave (Commonwealth Employees) Act 1973. 55B.24 The Maternity Leave (Commonwealth Employees) Act 1973 provides for 12 weeks’ paid leave to eligible employees. Approval may be given to spread the payment of paid maternity leave over a maximum period of 24 weeks by taking all or part of the leave at half normal salary. Any arrangement to spread the payment for this leave under this clause, beyond the initial 12 weeks' period specified by the Maternity Leave (Commonwealth Employees) Act 1973, will not increase the period that counts for service beyond 12 weeks. 55B.25 This administrative arrangement does not extend the total period of paid and unpaid maternity leave available under the Maternity Leave (Commonwealth Employees) Act 1973. Paternity Leave 55B.26 Paternity leave will be available to employees in accordance with the provisions of the relevant legislation as amended from time to time. Adoption Leave 55B.27 Adoption leave will be available to employees in accordance with the provisions of the relevant legislation as amended from time to time. Jury Service Leave 55B.28 Jury service will be available to employees in accordance with the provisions of the relevant legislation as amended from time to time. Superannuation 55B.29 The ATO will pay a contribution to Non-Ongoing Employees’ superannuation in accordance with the ATO’s requirements under Commonwealth Superannuation ATO (GENERAL EMPLOYEES) AGREEMENT 2009 42 Legislation as amended from time to time. Performance of Duties 55B.30. The Non-Ongoing employee’s Team Leader will, following consultation with the non ongoing employee, provide them with a statement detailing the: a) work activities they are required to undertake; b) learning activities that need to be undertaken; and c) mutual expectations the employee and the team leader have of their working relationship. Skilling for Current Job 55B.31 The ATO is committed to ensuring Non-Ongoing employees have the capabilities needed to do their job as the work/role changes. Therefore wherever practicable the ATO will provide learning activities prior to new work being undertaken. In the event that the ATO is unable to provide access to learning prior to new work being undertaken, time & support will be provided to employees in order that they can acquire the capabilities for their new work/role. 56. Shiftwork General 56.1 An employee is a shift worker if they are rostered to perform ordinary duty outside the period 6.30 am to 7.00 pm, Monday to Friday, and/or on Saturdays, Sundays or public holidays for an ongoing or fixed period. Shift rosters will specify the commencing and finishing times of ordinary hours of duty. 56.2 Shift penalties are not used in calculating overtime or allowances based upon salary, nor are they paid when some other form of penalty payment is made for a period. 56.3 Shift penalties will be paid during Annual Leave where the shift penalty rate is 17.5 per cent or more. Payment will be at 50% of the applicable rate. Shift penalties are not payable during any periods of other leave. 56.4 Introduction of shiftwork or a change to the shift cycles will only be made after consultation with the affected employees and, where they choose, their representatives. 56.5 Except at the regular changeover of shifts an employee should not be required to work more than one shift in each 24 hours. 56.6 Approval may be given for shift workers to exchange their shifts or rostered days off provided no overtime payment result. 56.7 Where a range of shift penalty rates apply in a single workplace, a system for averaging out the rates may be introduced provided that a majority of employees affected by such a proposal genuinely agree. Penalty rates 56.8 An additional 15 per cent if any part of a shift falls between the hours of 7.00 pm and 6.30 am. 56.9 An additional 30 per cent if required to work continuously for a period exceeding four weeks on a shift falling wholly within the hours of 7.00 pm and 8.00 am. 56.10 An additional 50 per cent for ordinary rostered duty performed on Saturday. 56.11 An additional 100 per cent for ordinary rostered duty performed on Sunday. 56.12 A shift worker rostered on a public holiday will be paid an additional 150 per cent for the actual time worked subject to the provisions for Public holiday duty. 56.13 Part time employees are only entitled to the additional 30 per cent for night shifts if their ATO (GENERAL EMPLOYEES) AGREEMENT 2009 43 rostered ordinary duty involves working no fewer shifts each week, or no fewer shifts a week on average over the shift cycle, than an equivalent full-time employee and the shift falls wholly within the hours of 7.00 pm to 8.00 am. Time off in lieu 56.14 Time off in lieu of shift penalty rates may be granted with the agreement of the employee. 56.15. The amount of time allowed shall be calculated by multiplying the number of hours worked by the relevant shift penalty rate for those hours. 56.16. Where time off in lieu is not taken within 4 weeks, or some other agreed period, due to operational requirements, payment of the original entitlement will be made. Public holiday duty 56.17. The minimum additional payment for each attendance will be four hours but the maximum will not exceed the amount that would have been paid had the employee remained on duty from the commencing time of one attendance to the ceasing time of a subsequent attendance. 56.18. This minimum payment for a holiday attendance is not applicable if the duty on the holiday is continuous with duty for the day before or the day after the holiday. 56.19. A shift worker who is regularly rostered to work on each of the days of the week is entitled to one day's leave for each day they are rostered off on a public holiday. Overtime for shift workers 56.20 Unless specified below, shift workers will be subject to the general conditions for the payment of overtime and emergency duty. 56.21. Duty will be considered overtime where it is performed: a) outside the normal rostered ordinary hours of duty on that day; or b) in excess of the weekly hours of ordinary duty, or an average of the weekly hours of ordinary duty over a cycle of shifts. 56.22. Overtime on a Saturday will be paid at the rate of double time. 56.23. If the commencement time of a particular shift is altered to meet an emergency, emergency duty will not apply. 56.24 In all but exceptional circumstances the maximum time an employee should remain on duty is 14 hours, including the 12 hour shift and a 2 hour overtime period before or after the shift. 57. Employees - Irregular or Intermittent Duties 57.1 This clause applies to employees who are engaged for duties that are irregular or intermittent in accordance with the Public Service Act 1999. 57.2 Employees covered by this clause are engaged on the basis that they will only be paid for the hours the ATO requires them to be at work and they attend for those hours, subject to the minimum daily payment provision set out in sub-clause 57.4. 57.3 The following clauses of this Agreement do not apply to employees covered by this clause: Clause 11 – Annual Salary Advancement Clause 16 – Fortnightly Payments Clauses 22 – 25 and 27 – 30 Allowances Clause 33 – Additional Conditions for Field Work Clause 35 – Use of mobile phones Clauses 36 – 41 – Relocation expenses Clause 42 – 46 – Remote locality conditions Clause 47 – Overtime ATO (GENERAL EMPLOYEES) AGREEMENT 2009 44 Clause 48 – Emergency Duty Clause 49 – restriction duty Clause 53 – Regular Part Time Employment Clause 54 – Job sharing Clause 55 – Non ongoing employees Clause 56 – Shiftwork Clause 58 – Surveillance employees Clause 60 – Assistance with holiday care program costs Clause 61 – Additional care costs Clause 62 – Camping allowance Clause 66 – Salary Packaging Clause 68 – Work/family/lifestyle balance Clause 70A – Health and Wellbeing Allowance Clause 72 – Flexible Working Patterns Clause 73 – Flextime Clause 76 – working at home Clauses 79 to 81 and 83 to 96 – Leave Clause 97 – permanent relocation of employees between offices Clause 98 – task broadening Clauses 99 to 106 – Workforce Adjustment Clause 108 – Unsatisfactory Performance Procedures Clauses 109 – 111 Clauses 113 – 127 Hours of Duty 57.4 When an employee is required to work on a particular day and they attend for the required hours, the minimum payment for that day will be based on three (3) hours work. 57.5 An employee will be allowed an unpaid meal break of at least 30 minutes if the continuous hours of work on any day will exceed 5 hours. Rate of Pay 57.6 The hourly rate of pay for an employee covered by this clause will be the same as for a full time employee paid at the minimum rate of the classification level, unless a higher rate is authorised where the experience, qualifications and skills of the employee warrant payment at a higher pay point. 57.7 A loading of 20% of the hourly rate is payable in addition to the normal hourly rate. This loading is in lieu of payment for public holidays and all forms of paid leave provided for under this Agreement. The hourly rate of pay derived under this sub-clause is the ‘normal hourly rate’ for the purposes of this clause. Penalties 57.8 For work performed outside the hours 6.30am to 9.00pm, between Monday and Friday, an additional loading of 15% of the normal hourly rate will be payable. 57.9 For work performed on a Saturday, an additional loading of 50% of the normal hourly rate will be payable. 57.10 For work performed on a Sunday, an additional loading of 100% of the normal hourly rate will ATO (GENERAL EMPLOYEES) AGREEMENT 2009 45 be payable. 57.11 For work performed on a Public Holiday, an additional loading of 150% of the normal hourly rate will be payable. Overtime 57.12 Where, on a particular day, an employee is required to work for more than 8 hours, the hours of work in excess of 8 hours will be paid as overtime at the following rates: Monday to Saturday – time and a half for the first 3 hours and double time thereafter; Sunday – double time; Public Holidays – double time and a half. 57.13 Penalty rates (apart from the loading under sub-clause 57.7) are not payable in respect of any periods compensated for as overtime. Periods of Service 57.14 Any period(s) during which an employee remains engaged by the ATO in accordance with this clause, but is not actually paid by the ATO, will not count as service for any purpose covered by this Agreement. 58. Compliance surveillance employees – hours of duty and associated provisions 58.1 General These arrangements apply to: a) employees in the compliance capability whose core function is to perform covert surveillance activities for the ATO and provide specific hours of duty and associated provisions for those employees. The arrangements apply to employees who have this core function on an ongoing basis and those who temporarily have this function for a continuous period of at least 4 weeks, and b) employees in the compliance capability who undertake projects of at least 4 weeks duration, where: (i) due to the nature of the work and the hours to be worked, the National Program Manager proposes the application of these clauses to employees undertaking a particular project, and (ii) the majority of affected employees agree to that proposal. Definitions 58.2 “normal duty” refers to the actual hours worked during a fortnight (Thursday to Wednesday) which total 73 hours and 30 minutes except when sub-clause 58.12 applies “indicative commencing and finishing times” or “indicative daily hours” refer to the times at which it is expected that normal duty will be worked for the ensuing week Relationship to Other Provisions 58.3 Except where indicated to the contrary, all provisions of the ATO (General Employees) Agreement 2009 continue to apply, apart from the following provisions of that Agreement which have no application to employees covered by these arrangements: Sub-clauses 33.2 to 33.5 – Additional Conditions for Field Work Sub-clauses 47.8 to 47.10 – Time off in lieu of payment for Overtime ATO (GENERAL EMPLOYEES) AGREEMENT 2009 46 Sub-clause 47.14 – Overtime (when payable) Sub-clauses 47.29 to 47.32 – Overtime Meal Allowance Sub-clauses 53.9 and 53.21-26 – Regular Part-time Employment Sub-clauses 55.3 to 55.5 – Hours of work for non-ongoing employees Clause 56 – Shiftwork Sub-clauses 63.1-63.6 – Excess Travel Clause 72 – Flexible Working Patterns Clause 73 – Flexitime 58.4 Normal Hours of Duty Full time employees will work a total of 73 hours and 30 minutes normal duty per fortnight (Thursday to Wednesday). Part time employees will work their specified or agreed total hours. For such employees, references to 7 hours and 21 minutes in this clause should be read as the employee’s daily hours of normal duty. 58.5 58.6 Normal duty may be scheduled for any time of the day (24 hours), Monday to Friday inclusive, and hours worked may vary from day to day. In addition, the daily hours of normal duty may extend into Saturday where they commence prior to midnight Friday. Where this occurs, a penalty rate of 50% will apply in lieu of the standard rate set out in sub-clause 58.14 in respect of the whole shift. Subject to sub-clause 58.8, the daily hours of normal duty for a full time employee will total 7 hours and 21 minutes. An unpaid meal break of at least 30 minutes should be taken. Normal hours are to be worked continuously except for meal breaks 58.7 Where practicable, indicative commencing and finishing times for normal duty will be set out for employees by a Team Leader and/or Director for the ensuing week. Such times will be communicated to employees by close of business Thursday of the current week. 58.8 As part of this process, and by agreement between the individual employee, Team Leader and Director, an employee’s indicative daily hours for a particular day(s) in the ensuing week may be set above or below 7hours and 21 minutes (subject to a maximum of 10 hours). However, the total hours set for the ensuing fortnight must be 73 hours and 30 minutes. As an example, this would allow the Director and employee to agree on longer hours of normal duty for several days of the ensuing fortnight, in return for a half-day or full day off during that fortnight, subject to operational requirements. 58.9 In the absence of any indicative times being communicated in accord with sub-clause 58.7, for full time employees, they will be taken to be 8.30am to 12.30pm and 1.30pm to 4.51pm Thursday to Wednesday exclusive of weekends. 58.10 Indicative commencing and finishing times for part time employees will be those set by the Team Leader on commencement of part time duty or as varied for an ensuing week. 58.11 If the ATO wishes to vary the hours of normal duty on a particular day (i.e. from the indicative hours), the employee(s) should be provided with at least 10 hours notice of the ATO (GENERAL EMPLOYEES) AGREEMENT 2009 47 revised hours. The 10 hours is gauged from the original indicative start time or earlier notified commencement time. Unless agreed with the employee, such altered hours of normal duty cannot exceed 7hours and 21 minutes for the particular day. 58.12 Where any variation to the hours of normal duty on a particular day (i.e. from the indicative hours) affects the total hours actually worked on that day, the hours of duty for the remaining day(s) in that fortnight will be adjusted so that the fortnightly hours actually worked total 73 hours and 30 minutes. Where this is not possible, due to personal or operational circumstances, an appropriate adjustment will be made to the total hours of normal duty for the subsequent fortnight. 58.13 If 10 hours notice is not provided, the employee(s) will be paid an additional 50 per cent of normal salary for the whole of normal hours actually worked on that day. This rate is in lieu of the standard penalty rate set out in sub-clause 58.14. Penalty Rate 58.14 Hours of normal duty for Monday to Friday will attract a standard penalty rate of 25% of normal salary unless a higher rate applies under sub-clauses 58.5 or 58.13. 58.15 Neither the standard penalty rate not the higher penalty rate is to be used in calculating overtime payments or allowances based upon salary. Also, they are not paid when some other form of penalty payment is made for a period (eg. overtime). 58.16 The standard penalty rate will continue to be paid during all periods of annual leave and during the first 2 weeks (10 working days) of an absence on any other form of paid leave. Penalties will not be paid in respect of any form of unpaid leave. 58.17 Provided an employee is entitled to the standard penalty rate on the working days immediately before and after a public holiday falling between Monday to Friday inclusive, they will be paid the standard penalty rate for the holiday if not required to work. This does not apply to non-ongoing employees receiving a loading in lieu of payment for public holidays. 58.18 The standard penalty rate will be regarded on the same basis as a shift allowance for superannuation purposes and redundancy benefits. Time off in Lieu 58.19 Time off in lieu of the standard penalty rate or payment for overtime may be granted with the agreement of the employee. 58.20 The amount of time allowed shall be calculated by multiplying the number of hours worked by the standard penalty rate or overtime rate. 58.21 Where time off in lieu is not taken within 4 weeks, or some other agreed period of up to 8 weeks, due to operational requirements, payment of the original entitlement will be made. Overtime 58.22 Apart from the sub-clauses excluded by sub-clause 58.3 of these arrangements, employees will be subject to the provisions of Clause 47 of this Agreement for the payment of overtime, unless they are inconsistent with the provisions below (in which case the latter will apply). 58.23 Duty will be considered overtime where an employee is specifically directed to work (either by prior direction or, if the circumstances do not permit prior direction, by subsequent ATO (GENERAL EMPLOYEES) AGREEMENT 2009 48 approval in writing): a) beyond the normal hours of duty on any day between Monday to Friday inclusive; or b) on a Saturday, Sunday or public holiday (apart from a normal duty shift starting on a Friday but finishing on a Saturday in which case sub-clause 58.5 applies) 58.24 If a public holiday falls between Monday to Friday (inclusive) and a full-time employee is directed to work on that day, overtime will be paid at time and one half for time worked up to 7hrs and 21 minutes (in addition to payment for the holiday). Any time worked beyond 7hrs and 21 minutes will be paid at double time and one half. 58.25 In all but exceptional circumstances the maximum time an employee should remain on duty is 14 hours, plus reasonable travelling time. 58.26 An overtime meal allowance of $24.95 will apply after the first two (2) hours of continuous overtime and then every 5 hours thereafter. The ATO will use its subscription service to adjust this rate. New rates will take effect from the next 1 January or 1 July that occurs after the date on the notification from the provider of the subscription service. Surveillance Vehicle Positioning Time 58.27 Sub clauses 58.27 to 58.32 apply to employees as defined in sub clause 58.1 a). The NPM may determine whether these sub clauses also apply to employees as defined in sub clause 58.1 b). In making the proposal to employees under sub clause 58.1 b) (i) the NPM will state whether, due the nature of the work being undertaken, it is intended to extend the provisions of sub clauses 58.27 – 58.32 to employees involved in projects referred to in sub clause 58.1 b). In recognition of the time necessarily spent by employees in positioning their vehicles for a surveillance operation, the following payment and/or time-off in lieu (TOIL) arrangements will apply. 58.28 Within the employee’s metropolitan area (i.e. Where travelling allowance does not apply), time spent in travel from home to an operation to commence either normal duty or overtime and time spent in travel from an operation to home at the conclusion of either normal duty or overtime will be compensated for as TOIL (hour for hour) or payment at single time ordinary rates (excluding any penalty loadings). The choice of TOIL or payment will be at the employee’s discretion. 58.29 For any travel to and/or from a location where travelling allowance applies, TOIL under the ATO policy on travel is available. No payment is available for this travel time. 58.30 Whilst working in a temporary location (where travelling allowance applies), all time necessarily spent in travelling from temporary accommodation (eg. Motel) to a job and back to temporary accommodation at the conclusion of the job (whether on normal duty or overtime), will be compensated for as TOIL (hour for hour) or payment at single time ordinary rates (excluding any penalty loadings). The choice of TOIL or payment will be at the employee’s discretion. 58.31 Where TOIL, under sub-clauses 58.28 or 58.30, is not taken within 4 weeks, or some other agreed period of up to 8 weeks, due to operational requirements, payment at the rate specified in those sub-clauses will be made. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 49 58.32 All travel between: a) home and the employee’s usual office/site; or b) temporary accommodation (eg. Motel) in a location where travelling allowance applies and the ATO office/site in that location will be in the employee’s own time, whether in conjunction with normal duty or overtime. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 50 Travel 59. Travelling Allowance Entitlement 59.1 A Travelling Allowance to cover the cost of accommodation, meal(s) and incidental expenses is payable, in advance, to an employee who undertakes travel on official business and is required to be absent from home overnight. 59.2 An employee who travels on official business for a period which is not less than 10 hours but is not absent overnight will receive a "part day" allowance. 59.3 An employee who undertakes travel for a lesser period than anticipated must repay any excess Travelling Allowance advanced to the employee. Travelling Allowance Rates 59.4 Current ATO Travelling Allowance rates are available on the ATO intranet site. The ATO will use its subscription service to adjust these rates (except for accommodation rates in Canberra). New rates will take effect from the next 1 January or 1 July that occurs after the date on the notification from the provider of the subscription service. 59.5 The amount paid to an employee for any trip may be adjusted where it is determined that the standard rate exceeds or is insufficient to cover the actual expenses incurred. 59.6 The accommodation rate for Canberra will be the reasonable allowance amount as advised by the Commissioner of Taxation each year. Review of Travelling Allowance 59.7 The rate of allowance payable to an employee will be reviewed after an employee has resided in the one locality for a period of 21 days. The Travelling Allowance that is then payable will be the reasonable expenses actually incurred for accommodation, meals and incidentals, or such other amount as the Commissioner considers is reasonable in the circumstances. Temporary Relocation Allowance 59.8 The Travelling Allowance payable to employees temporarily assigned to duties in another locality for a period of not less than 13 weeks will be the additional reasonable expenses actually incurred for accommodation, meals and incidentals or any other amount as the Commissioner considers is reasonable in the circumstances for the entire period of the travel. In addition these employees may be eligible for: Transport costs of their spouse and dependents to the new locality and removal expenses; and/or Reunion visits; and/or Reimbursement for other costs associated with their temporary relocation (eg medical expenses) as determined by the Commissioner. Illness while travelling 59.9. An employee who becomes sick while travelling on official business, and is unable to return home, will be reimbursed actual costs incurred, up to the level of the standard Travelling Allowance rate. Travel at the employee’s initiative 59.10 Where an employee has been given approval to work at a different locality, the ATO will not generally pay Travelling Allowance to the employee. However, in exceptional circumstances, the Commissioner has discretion to pay an amount for accommodation meals and/or accommodation. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 51 60. Assistance with Holiday Care Program Costs 60.1 Where an employee with school children is formally restricted by their Director from taking annual leave, purchased leave or Long Service Leave during school holidays, ATO will pay $17.21 (and $17.77 from the first payday after commencement of this Agreement and $18.35 from 8/7/2010) per day towards the cost of each school child enrolled in an accredited school holiday program, up to a maximum of $139 (and $144 from the first payday after commencement of this Agreement and $149 from 8/7/2010) per family per week. 60.2 An accredited program is a program: a) approved by the Department of Family and Community Services under its ‘Outside School Hours Care’ program; and/or b) approved and/or subsidised by a State, Territory or Local Government. 60.3 Non-ongoing employees, will only be eligible for the subsidy if they will be employed by the ATO for a period of at least 12 months. 60.4 The subsidy will apply only on the days when the employee is at work. 60.5 The subsidy will be paid regardless of the length of time the child is in the program each day, but it cannot exceed the actual cost incurred. 60.6 An employee whose spouse or partner receives a similar benefit from their employer is not eligible for the subsidy. 61. Additional Care Costs 61.1 Where an ongoing employee can demonstrate that they: a) are the sole or primary care giver at the time; and b) have reasonably incurred additional costs for the professional care of a dependant family member(s); and c) incurred the costs as a consequence of being directed to travel away from home overnight on duty then the ATO will reimburse costs determined by the Commissioner to be reasonable to a maximum of $69 (and $71 from the first payday after commencement of this Agreement and $73 from 8/7/2010) per overnight absence. 61.2 An employee whose spouse or partner receives a similar benefit from their employer is not eligible for any reimbursement. 62. Camping Allowance 62.1 An employee who is required to camp out instead of receiving travelling allowance for accommodation will be paid a camping allowance of $63 (and $65 from the first payday after commencement of this Agreement and $67 from 8/7/2010) per night and may be reimbursed for other authorised expenditure on camping equipment. 63. Excess Travel Excess Travelling Time 63.1 An employee: a) whose salary does not exceed the second salary point of an APS 4; and b) is required to work away from their usual place of work, is entitled to payment for excess time necessarily spent in travel provided the time exceeds 30 minutes on any one day. 63.2 Time off may be granted in lieu of payment for excess travelling time. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 52 Rate of payment 63.3 63.4 The rate of payment will be: a) single time for Monday to Saturday; b) time and a half for Sunday and Public Holidays. An employee: a) whose salary exceeds the second pay point of an APS 4; and b) is required to work away from their usual place of work; and c) is not in receipt of travel allowance is entitled to time off in lieu of excess time necessarily spent in travel provided the time exceeds 30 minutes on any one day. 63.5 The maximum salary for the purpose of calculating the amount payable will be the maximum salary of the APS3 pay range. 63.6 Employees whose salary exceeds the second pay point of an APS4 will receive time off (at single time only) for excess travelling time, but are not eligible for any payment. Time off under this sub-clause is not available where such employees are in receipt of travelling allowance. Excess Travelling Costs 63.7 An employee will be entitled to reimbursement of excess fares and other reasonable travel costs while performing duty temporarily at a place other than the employee's usual place of work. Where travel by private motor vehicle is the most appropriate method of travel to either the usual or temporary place of work, the motor vehicle allowance rates in clause 34 will be used to calculate excess costs. 63.8 An employee in receipt of travelling allowance will not be paid for excess fares or other travel costs under this provision. 64. Class of Air Travel 64.1 An employee required to undertake travel by air in Australia for official purposes shall be provided with economy class air travel. Approval may be given for the class of air travel to be upgraded if the circumstances warrant. The ATO policy on travel outlines typical situations in which an upgrade may be arranged. 64.2 Where economy class is not available because of the type of aircraft used on the most appropriate flight to the proposed destination, employees may be required to travel at a standard that would normally be considered to be below economy class. 64.3 An employee required to travel by air outside Australia may travel "business class". 64.4 Where "business class" is not provided, the employee will travel economy class. 64.5 Where travel is paid for by the ATO, an employee's household is entitled to travel at the same standard as the employee. 65. Reimbursement of fares to visit sick employee 65.1 If an employee becomes critically or dangerously ill while absent from headquarters on duty, one close relative will be reimbursed for the cost of travel from their normal place of residence in Australia to visit the employee. 65.2 Where that relative is accompanied by a child of whom the relative had the care and control, they shall also be reimbursed for the cost of fares of the child. 65.3 A close relative is: a) the spouse, a partner, a child or a parent of the employee; or b) any other person approved by the Commissioner as a close relative of the employee. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 53 Pay Options 66. Salary Packaging 66.1 Employees may choose to convert part of their annual salary under an approved arrangement for certain FBT exempt or concessionally taxed items. These items are listed in the Salary Packaging manual (the Manual). 66.2 The Manual is available on the intranet and details the FBT and administrative arrangements for salary packaging. Employees and their representatives will be consulted on any changes to the list of items which may be salary packaged and on any significant changes to the Manual. 66.3 Prior to entering into any salary packaging arrangement employees must familiarise themselves, and agree to comply, with the provisions set out in the Manual. 66.4 Employees are responsible for obtaining their own financial advice on salary packaging. As the ATO has been advised that not all items have necessarily beneficial financial effects (and may be negative in some cases), employees are strongly recommended to seek financial advice. 66.5 The scheme will be available when administrative and audit trail arrangements are in place. 66.6 The amount deducted from an employee's annual salary must result in the arrangement being cost neutral for the ATO, recognising any fees charged for the administration of the scheme and any FBT incurred as a result of the arrangement. 66.7 Salary packaging will not reduce salary for superannuation purposes or any other purpose covered by this Agreement. 66.8 Any money owed to the ATO must be repaid in accordance with clause 67A of this Agreement. 67. Superannuation 67.1 Where an employee is eligible for membership of the Public Sector Superannuation Accumulation Plan (PSSAP) and the employee exercises a superannuation choice, the ATO will pay an employer contribution at the maximum rate specified from time to time in the PSSAP rules as if the employee were a member of PSSAP. 67.2 Choice of funds may only be exercised in relation to funds which accept contributions paid through electronic funds transfer (EFT). 67.3 While the ATO continues to be funded at the existing cost levels of the current schemes, subject to changes to the relevant superannuation legislation and employee choice, an employee’s remuneration package in so far as it relates to superannuation will not be reduced. 67A. Recovery of Debts to the ATO 67A.1 Where an employee has been provided with a payment to which the employee was not entitled, whether salary, allowance or other amount payable under this Agreement (an overpayment), a debt is created to the Commonwealth. 67A.2 Where an overpayment occurs, the ATO may: a) determine the amount to be recovered (the Debt) (including redeterminations to correct an error or following a dispute under sub clause 67A.4); b) notify the employee in writing of the amount of the Debt (or the re-determined amount); c) propose an arrangement to recover the Debt; and if the employee contacts the nominated contact officer within the timeframe nominated in the notification to the employee in (b) above; ATO (GENERAL EMPLOYEES) AGREEMENT 2009 54 d) discuss that arrangement with the employee; e) agree in writing to the arrangement taking into account the employee’s financial circumstances, potential hardship to the employee and the amount and nature of the Debt. 67A.3 The ATO is entitled to make deductions from the employee’s remuneration for the purpose of recovering the Debt. That includes making deductions from an employee’s salary, allowance or other amount which would otherwise be payable to the employee under this Agreement. 67A.4 If the employee notifies the ATO in writing within the timeframe nominated in the notification to the employee in sub-clause 67A.2(b) that they dispute the amount of the Debt then the ATO will not take action under sub-clause 67A.3 until the dispute over the amount of the Debt is resolved. 67A.5 Nothing in this clause prevents an employee from seeking approval to waive the debt under the FMA Act. 67A.6 Nothing in this clause prevents the ATO from pursuing recovery of the Debt through means that are otherwise legally available to the ATO (for example, by instituting debt recovery proceedings). ATO (GENERAL EMPLOYEES) AGREEMENT 2009 55 Section D - Balancing Work & Personal Life 68. Work/Family/Lifestyle Balance 68.1 The ATO and employees agree on the importance of employees achieving an appropriate balance between work/family/lifestyle. 68.2 The ATO is committed to supporting employees in achieving an appropriate balance between work and family/lifestyle aspects of their lives. In support of this, the following conditions are available for use: Purchased leave; Personal Leave - Carers; Flexible working patterns, including flextime; Study leave; Miscellaneous leave; Part time work arrangements; Home based work; Parental leave; Sabbatical leave Employee assistance scheme; Time off in lieu following long work/travel combination; Personal wellbeing program; Assistance with Holiday Care Program costs; and Additional care costs incurred with overnight travel. 68.3 In circumstances where work pressures result in an employee being required to work, or likely to work, excessive hours over a significant period, the Team Leader will review workloads and priorities in consultation with the employee, including appropriate strategies for addressing the situation. A similar process will apply where travel demands become, or are likely to become, excessive. 68.4 With regard to travel demands, Team Leaders will give particular attention to long periods of car travel. Where relevant, issues such as the number of people travelling together, night driving, the total amount of car travel/work undertaken in a single day and/or alternatives to car travel will be discussed between Team Leaders and employees to ensure that arrangements are safe and reasonable in the circumstances. Where an employee believes that particular travel arrangements are a danger to their health and/or safety they may seek a review of the decision through the ATO Procedures for Review of Employment Actions. The review will be completed prior to the travel being undertaken. 69. Employee Assistance Scheme 69.1 Employees will have access to a confidential, professional counselling service for employees and their families to help employees resolve both personal and work related issues. 69.2 This service will be provided at no cost to employees, other than those engaged for duties that are intermittent or irregular in accordance with Clause 57, for up to six consultations. 69.3 Employees engaged for duties that are intermittent or irregular may be given approval to access employee assistance scheme services in special circumstances. 70. Personal Wellbeing Program 70.1 During the nominal period of this Agreement the National Executive for Health Safety and Wellbeing will oversee and evaluate the operations of the ATO Wellbeing Program. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 56 70A. Health and Wellbeing Allowance 70A.1 The ATO and its employees recognise the importance of employees maintaining their health and fitness. 70A.2 Following a discussion with their team leader, an ongoing employee who has at least three months of continuous employment in the ATO may be paid up to $300 per financial year to help meet the cost of activities and/or equipment that assists employees to maintain their health and fitness. Attendance and Working Patterns 71. Timekeeping Recording attendance 71.1 An employee shall record the actual times of their commencing and ceasing duty in such a manner as is required at the particular workplace. 72. Flexible Working Patterns Hours of Duty 72.1 The ATO will operate a system of flexible hours of duty. 72.2 The system will not apply to shift workers or employees engaged for irregular or intermittent duties. Specified Hours 72.3 For full time employees, the specified hours are 147 hours in a four week period. 72.3A For full-time AVO employees, the specified hours will be 150 hours in a four week period for the period from the commencement of this Agreement to the day prior to the first payday after commencement of this Agreement. 72.4 For regular part time employees, the specified hours are the hours agreed in their part time work agreement. Settlement Period 72.5 A settlement period is a four week period commencing on a Thursday and finishing on a Wednesday. Each settlement period will comprise two, fortnightly, pay periods. Regular Hours 72.6 Regular hours are defined as the employee's agreed pattern of duty by which they will work the specified hours. This may operate in conjunction with flextime. 72.7 An employee and their Team Leader will agree on the employee's regular hours within the bandwidth hours set out below. The regular hours can be changed through agreement between the employee and their Team Leader to take effect from the beginning of the next settlement period. Either the employee or Team Leader can initiate such a review. 72.8 In reaching an agreement about an employee's regular hours, the right balance to satisfy that employee's needs and the needs of clients should be achieved. 72.9 If no agreement can be reached, a full time employee's regular hours will be the standard hours of duty for the workplace, with access to flextime in accordance with Clause 73. For part time employees, regular hours will be those specified in their part time work agreement. 72.10 Regular hours will consist of a start and finish time and a meal break time for each day of attendance where appropriate. A meal break of at least 30 minutes must be included if the ATO (GENERAL EMPLOYEES) AGREEMENT 2009 57 continuous hours of work on a day will exceed 5 hours. The maximum hours an employee can work in a workplace subject to the regular bandwidth is ten working hours per day. 72.11 A Team Leader may require an employee to work all or part of their regular hours on a given day where there are clear operational requirements. This provision does not imply that a Team Leader can require an employee not to work during regular hours due to lack of work on that particular day. Regular Bandwidth 72.12 The bandwidth for ordinary working hours in all Business and Service Lines (BSL) is 7.00 am to 7.00 pm, Monday to Friday, unless varied under the extended bandwidth provisions. Extended Bandwidth 72.13 If an NPM and a valid majority of the affected employees agree, approval may be given to vary the arrangements within all or any part of the BSL so the bandwidth for ordinary working hours may range from 7.00 am up to 9.00 pm. It will still be up to an individual employee to agree on their regular hours in conjunction with the Team Leader. 72.14 With regard to the phrase “valid majority of affected employees”, ‘valid majority’ shall be given the same meaning as under the Workplace Relations Act 1996 in respect of making or varying an Agreement. 72.15 Under this arrangement the maximum working time an employee can be credited for in a day will be 12 hours and 15 minutes. 72.16 BSLs should monitor the implementation of the new arrangements to assess the impact on the health and well-being of the employees in the workplace. Extended Bandwidth for Employees Engaged in Field Work 72.17 A trial whereby an individual employee engaged in field work may initiate an extended bandwidth under this clause will be undertaken during the life of the Agreement. 72.18 During the trial, individual employees engaged in field work will be able to initiate, by giving notice in writing, a proposal to work an extended bandwidth up to 9 pm subject to the following conditions: a) any proposal must be agreed to by the Team Leader, and is at the Team Leader’s discretion; b) any proposal may be terminated by the ATO giving 5 working days' notice in writing if satisfied that the arrangement is no longer in the best interests of the efficient and economic administration of ATO business; c) employees may elect to work extended bandwidth on certain days of the week only (eg Tuesday and Thursday or Monday to Wednesday only); d) use of extended bandwidth will not substitute for appropriate overtime; e) employees must give five working days notice before starting to work under an extended bandwidth; and f) working flextime under such an extended bandwidth scheme is subject to the provisions of Clause 73 but an employee may not work longer than 10 hours on any one day. Standard Hours of Duty 72.19 The commencing and finishing times of the standard hours of duty for a workplace must be set within the regular bandwidth. 72.20 The current standard hours are 8.30 am to 12.30 pm, 1.30 to 4.51 pm. The Commissioner will consult with affected employees and, where they choose, their representatives, if it is proposed to alter the current standard hours. Worked continuously 72.21 Regular hours shall be worked continuously except for meal breaks. Leave – General 72.22 Annual Leave, Purchased Leave, Personal Leave and War Service Leave will be deducted ATO (GENERAL EMPLOYEES) AGREEMENT 2009 58 from an employee's credits on the basis of absence from duty during regular hours. 72.23 Miscellaneous Leave, Bereavement Leave and Compassionate Leave will be calculated on the basis of any absence during the employee's regular hours. 72.24 Where an employee's regular hours on a particular day exceeds 7 hours 21 minutes, the employee may elect for the hours in excess of 7 hours 21 minutes to be deducted from their flextime instead of leave. 72.25 Full time employees may change their regular hours to 7 hours 21 minutes per day for all or part of the settlement period, or periods in which they take Annual Leave in order to ensure access to 20 days Annual Leave per annum. Long Service Leave and Maternity Leave 72.26 For Long Service Leave, Maternity Leave, Maternal Leave, Parental Leave or Adoption Leave, timekeeping will be credited on the basis of an average of 7 hours and 21 minutes per day, Monday to Friday, over a full settlement period. 72.27 For regular part time employees, timekeeping will be credited on the basis of the hours specified in their part time work agreement. Public Holidays 72.28 Regardless of whether a full time employee's regular hours are more than, less than or equal to 7 hours and 21 minutes on a day that is scheduled as a public holiday, they will be credited with 7 hours and 21 minutes for all time keeping purposes for that day unless they actually work on that day. Regular part time employees will be credited for the hours specified in their part time agreement. 73. Flextime 73.1 Flextime is a way of arranging work times to give employees some freedom in choosing individual daily working patterns within certain limits. 73.2 It is not designed to increase or reduce the total number of hours that must be worked. 73.3 Flextime is conditional upon operational requirements being met and an efficient service continuing to be provided to the public. 73.4 Where the Regular Bandwidth applies, employees shall not work more than ten hours (regular hours and flextime) on any one day. Under an Extended Bandwidth, employees may work up to 12 hours and 15 minutes (regular hours and flextime) per day. Employees should not work more than five hours without a meal break of at least thirty minutes. Flextime can only be worked within the bandwidth hours. 73.5 Flex leave is where an employee works less than their nominated regular hours on any day. Prior approval and reasonable notice is required for any flex leave. The Team Leader will consider the needs of employees and the operational requirements of the office when determining whether or not to approve flex leave. 73.6 Where prior approval is not possible due to unforeseen circumstances and an employee wants to commence work more than 1 hour later than their scheduled starting time (under their Regular Hours), they must inform their Team Leader before the scheduled starting time. The Team Leader will determine whether the approval of flex leave is appropriate. 73.7 A flex credit is the accumulation of flextime worked in excess of an employee's regular hours in a settlement period. A flex credit of up to 30 hours at the end of a settlement period is an acceptable level of credit for full time employees and may be carried over indefinitely (but not as part of Flex Bank). 73.8 Where an employee has more than the acceptable flex credit at the end of a settlement period because unanticipated work or leave requirements have prevented the taking of excess credits as flex leave, the relevant Team Leader will authorise sufficient flex leave in the next settlement period to reduce the credit to an acceptable level. If this does not happen the employee will be considered to be on flex leave from the start of the subsequent settlement period until the flex credit is reduced to the acceptable level. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 59 73.9 A Team Leader may direct an employee not to work hours in addition to their regular hours where there is insufficient work. 73.10 A flex debit occurs when the time worked in a settlement period is less than the specified hours. A flex debit of up to 15 hours at the end of a settlement period is an acceptable debit and can be carried over indefinitely. Any debit in excess of the acceptable debit at the end of a settlement period will be cancelled using a deduction from salary or, where the team leader agrees, a deduction from appropriate leave credits. In special circumstances the Team Leader may allow an employee an additional settlement period to reduce their flex debit to the limit. 73.11 Prior to cessation of employment with the ATO, Team Leaders should provide opportunities to enable employees to balance any flex debits or credits. Employees should also take all reasonable steps to balance their flex credits or debits. 73.12 Where the Team Leader agrees that it is not possible for the employee to use flex credits before the cessation of employment, credits up to the maximum carryover amount will be paid to the employee at ordinary rates. 73.13 Any flex debits an employee has if they cease employment with the ATO will be recovered from salary and/or any termination payment owing to the employee, except in the case of death. Flex Bank 73.14 In recognition of seasonal peak periods in the ATO where employees carry a higher than normal workload, a system of Flex Bank will operate during those periods. Peak periods will be designated in advance by the National Program Manager. The Flex Bank will provide a flex storing system for up to 50 per cent of an employee’s hours in a settlement period in addition to the maximum flex carry over during the designated peak period. The maximum amount of time that may be accrued in Flex Bank is 7 hour 21 minutes per week. 73.15 The relevant Team Leader will authorise Flex Bank leave so that the Flex Bank credit is exhausted prior to the next peak period. If this does not happen the employee will be deemed to be on flex leave from the start of the settlement period prior to the next peak period until the Flex Bank credit is exhausted. 73.16 Participation in Flex Bank is voluntary and employees must have the approval of their Team Leader to accrue time under the Flex Bank arrangements. Review of Flex Bank 73.17 The National Consultative Forum will review the Flex Bank arrangements 12 months after the implementation of this condition. 73.18 The review will include: 73.19 a) consideration of whether Flex Bank arrangements are consistent with the terms of the Public Service Commissioner’s Directions in relation to balancing work and family life; and b) a survey of employees conducted by an independent party. The survey will include questions that address the issues of whether employees: a) feel that in practice they are free to accept or decline the opportunity to participate in Flex Bank; and b) are able to use Flex Bank credits at a time suitable to them. Industrial Action 73.20 Employees participating in industrial action during their regular hours, regardless of what those hours are on a particular day, are not entitled to make use of flextime to cover any such period of industrial action. Employees Not Covered by Flextime Arrangements 73.21 Flextime arrangements do not apply to shift work or to employees engaged for irregular or intermittent duties. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 60 73.22 Employees above the overtime barrier (ie the minimum salary payable to an EL1)are not part of the formal flextime scheme. They may work flexible hours by arrangement with their Team Leader. Withdrawal of Flextime Provisions 73.23 Where a Team Leader has previously warned or counselled an employee about the misuse of flexible arrangements (including flextime), or a serious matter warranting immediate action arises, the Team Leader may direct the employee to: a) work regular hours without access to flextime, or b) work 8.30 am to 4.51 pm, with or without flextime. 73.24 Regular part-time employees who misuse the flexible hours arrangements may be restricted to their agreed part time hours (in effect their "regular hours"). 73.25 In addition, ongoing or serious breaches of attendance may be dealt with as misconduct. 74. Client Service Window - Meeting Obligations for 8 am to 6 pm Service to Clients Service Commitment 74.1 The ATO and its employees agree, consistent with the Taxpayers’ Charter and the ATO’s corporate outcomes, to providing a complete national client service between the hours of 8 am and 6 pm (Monday to Friday). Intent 74.2 The ATO is an employment based organisation, which aims to develop and retain ongoing employees. The ATO needs flexibility and certainty in meeting client service requirements of the ATO’s telephony and processing function outcomes. These requirements have to take account of the needs of clients as well as the work/life preferences of employees. This clause sets out the processes necessary to provide an effective and efficient service to taxpayers and tax agents by the ATO and its employees through the use of inbound and outbound telephony and processing services. To properly service this commitment the ATO needs to ensure staffing certainty through a wide range of rostering options. In adopting rostering options the ATO will: Consult actively (at the Sub-Plan level and in the affected workplace) before new or changed rostering arrangements are introduced in the workplace. Use rostering options the ATO believes will provide the required service certainty, while working with employees to minimise impacts on employee access to flexibility. Rely on voluntary processes, to the maximum extent practicable, for the development of rosters. Only use, amend or introduce rostering arrangements, where the Commissioner / NPM determines it makes good business sense, in telephony and/or Operations processing areas, rather than all areas in the ATO. It is not the intent to introduce rostering to all parts of the Operations Sub Plan. Use partial and/or team based rostering options in outbound telephony areas wherever possible, unless the Commissioner / NPM determines full rostering is required. Only using rostering arrangements in Operations processing areas where the Commissioner/ NPM determines they are required, and only after appropriate consultation with employees and their representatives. Have maximum possible resources to meet anticipated demand to allow employees to take leave entitlements and flex days, and have access to study leave, training and development. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 61 Application 74.3 The processes set out in this clause, relating to hours of duty and associated issues, only apply to employees involved in: a) Inbound telephony work including the ‘first point of contact’ areas of the ATO (receiving 13, 1300 and 1800 phone enquiries) and the ‘plus 1’ areas that take referrals of these calls and provide crucial support to the initial contact areas; and/or b) Operations outbound telephony and/or Operations processing work where the Commissioner determines that rostering arrangements are required because: i) the volume of work to be undertaken; and/or ii) the work relates to a special or specific project. Work/Lifestyle Balance 74.4 The ATO confirms its support to balancing work and family commitments for its employees and will take all reasonable steps to do so within the context of its obligation to meet the client service demand. 74.4.1 In recognition of this the ATO undertakes to not roster employees under this clause outside of the hours of 7.45 am to 6.15 pm. 74.5 The ATO will ensure where work areas are required to meet client contact demand at the time of contact, that it is reasonable for them to do so taking into account all circumstances including critical mass. Emphasis on Voluntary Arrangements 74.6. The arrangements (which may be reflected in rosters or schedules) may include: a) managing the accumulation and taking of planned leave and flex leave; b) facilitating regular hours agreements that acknowledge not everyone wants to work the same working pattern; c) voluntary rosters and schedules; d) providing a facility to identify other employees with suitable skill sets to assist employees who wish to arrange a swap of working times; And for Operations Outbound Telephony and Operations Processing functions: e) the use of partial scheduling; or f) 74.7. the use of team based scheduling. The process of consultation and negotiation used to develop the voluntary arrangements will be: a) the work cycle is set as appropriate to meet the business needs of the area. The work cycle will be a maximum of 4 weeks and determined in accordance with work needs of the work area; b) the ATO advises affected employees of predicted staffing requirements as early as practicable; c) employees advise their preferred working hours, including their preferred lunch hours and any hours they cannot work for hardship or other reasons; d) the ATO develops a draft roster which identifies any gaps; e) the ATO will address any gaps through voluntary means by working with employees. This may include offering an incentive for subsequent rosters such as first preference to preferred working times or flex leave to those who commit to addressing the gaps in the current roster; ATO (GENERAL EMPLOYEES) AGREEMENT 2009 62 f) 74.8. then implement, if required, an ‘as directed’ roster to fill remaining gaps. The ATO is committed to getting voluntary arrangements to work for every work cycle. In establishing the schedule, the ATO will: a) take account of the personal circumstances of employees concerned; b) ensure equity and fairness for all affected employees; c) not roster an employee at times that the delegate determines, on reasonable grounds, would cause the employee hardship; and d) complement national scheduling processes with local arrangements if needed. 74.9 At any time an employee can seek to renegotiate their rostered hours or implement a swapping arrangement, however the hours can only be changed with the agreement of the Director/Team Leader. 74.10. Where an employee believes their scheduled roster is unfair or their circumstances have not been fairly considered, they should raise the matter as soon as possible with their Team Leader or Director. 74.11 The Team Leader or Director should provide a decision in a reasonable period before the commencement of the schedule. 74.12 Where a business area sees a need for a scheduling review committee this may be implemented with employees and, where they choose, their representatives, and management representatives. While this committee can be a further step in the review process, the local Director retains responsibility for the final decision. 74.13 If the matter is not resolved through the above arrangement, the ATO will add a peer review process to look at issues that emerge in delivering on 8 to 6. This is envisaged to be a group of three Team Leaders looking at individual cases to ensure the ATO approach is consistent with ATO policy and decisions being made in similar areas on how we manage meeting the 8 to 6 client contact demand. 74.14 If suitable resolution is still not possible, or resolution is not possible within a reasonable time frame, then the matter can be referred to a subgroup of the relevant Sub Plan Consultative Committee to examine each case on its merits to ensure integrity and procedural fairness, and examine the reasonableness and consistency of decisions made. 74.15 For the purposes of other clauses in this Agreement the roster developed under this clause will be regarded as the employee’s regular hours for the period they are rostered. 74.16 It is recognised overtime may be scheduled where client demand exceeds the employee hours available (i.e. 147 hours, within bandwidth, per settlement period for full-time employees). 74.17 Overtime will also be applicable where an employee has completed their agreed rostered/scheduled hours of work and they are directed to work beyond the time of those rostered/scheduled hours of work (subject to the greater than 15 minute minimum requirement outlined in clause 47.14). 75. Unauthorised Absences General 75.1. Unauthorised absence is an absence from duty that is not approved. It is not leave and employees do not have the option of taking approved leave (including flex leave), or miscellaneous leave without pay to cover periods of unauthorised absence. Employee to perform duty outside office hours 75.2. Employees who have unauthorised absences may be required to perform duty at a time when they would not otherwise be required to perform duty for a period equal to the absence. 75.3. An employee shall not be entitled to payment in relation to such duty, whether or not duty is performed within or outside the bandwidth for regular hours. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 63 75.4. Employees will not be permitted to use this make up time provision where the unauthorised absence has been due to the employee engaging in industrial action. Without pay except in certain circumstances 75.5. If an employee does not perform approved duty in substitution for the unauthorised absence: a) the period of absence shall not count as service for any purpose; and b) the employee shall not be paid in respect of the period, or periods. Working at Home 76. 76.1 Working at Home It is recognised that, in various situations, working at home arrangements may be suitable to both the employee and the ATO. Working at home may be suitable for employees engaged in field work where there are benefits for productivity and the employee’s lifestyle. Sub-clauses 76.5 to 76.15 do not apply to the ad-hoc working at home arrangements set out at sub-clause 76.16. Approval 76.2. An employee may be given approval to work at home. 76.3. Any arrangement is subject to ATO operational requirements continuing to be met. 76.4. Consideration of operational requirements will include an assessment of the effect the proposal will have on individual workloads and the team as a whole. Written Agreement 76.5. Prior to the commencement of any arrangement, agreement in writing is to be reached on: a) the provision and maintenance of equipment; b) security and occupational health and safety requirements; c) ongoing communication and contact with other team members; d) arrangements for access by management to the home site; e) approximate amounts of time to be spent at home and the office; f) the method of recording working time and of measuring work performance; and g) access to training and development opportunities. Establishment Costs 76.6. Approval can be given for the ATO to meet all or part of the cost of establishing a working at home arrangement, up to a maximum of $2,949 (and $3,045 from the first payday after commencement of this Agreement and $3,144 from 8/7/2010). This expenditure could be in addition to the ATO agreeing to provide standard furniture items on a loan basis for the duration of the arrangement. Where practicable, any items purchased under this arrangement would remain the property of the ATO. Variation of Arrangements 76.7. The Team Leader and employee may vary the arrangements for working at home at any time by mutual agreement. Termination of Arrangements 76.8. Working at home arrangements may be terminated by mutual agreement or by either the Team Leader or the employee giving four weeks notice because of: ATO (GENERAL EMPLOYEES) AGREEMENT 2009 64 a) changing operational requirements; and/or b) the inefficiency and/or ineffectiveness of the arrangement. 76.9 In addition, working at home arrangements may be terminated without notice if the employee fails to comply with the agreed arrangements for home based work. 76.10. In the event of a serious work performance issue or a suspected breach of the APS Code of Conduct, the Team Leader may suspend the working at home arrangement while the work performance review or investigation of the suspected breach is being undertaken and should give the employee as much notice as is reasonable under the circumstances. Short Term Suspension 76.11. Without limiting the operation of sub-clause 76.8, working at home arrangements may be suspended on a short-term basis due to operational requirements, such as the need to deploy employees to priority functions. If this is necessary, the following conditions will apply: a) the ATO will give the employee a minimum of one week’s notice (and where it can, as much notice as possible) of the suspension of arrangements (this notice may be less if the employee agrees); b) the ATO in reaching a decision on suspension will take account of any hardship the employee might have; c) such suspension will not exceed eight weeks, unless a longer period is agreed with the employee; and d) at the end of the suspension, the previous working at home arrangements will be reinstated. Conditions of Employment 76.12. An employee working at home is covered by the same employment conditions as an employee working at an office site. This includes access to conditions in this Agreement associated with ‘field work’ as defined in clause 33.1. 76.13. An employee working at home may access leave on the same basis as other employees. 76.14. Working at home should not be approved as a substitute for regular caring arrangements. 76.15. If an employee is on a graduated return to work program, the case manager must be consulted prior to any working at home arrangement being approved. Ad Hoc Arrangements 76.16. Approval for ad hoc periods of working at home may be given for short periods on a case by case basis. 76.17. Approval may be given for employees to work at home while they are suffering from a minor illness or injury, or have responsibility for another person who needs minor care, but not if it is more appropriate for the employee to use Personal Leave. 76.18. Arrangements are not to be approved if there are any significant occupational health and safety or security risks or if the cost to the ATO will be anything but incidental. 76.19. The arrangement may be terminated at any time by the Team Leader, but the employee should be given as much notice as practicable. 76.20. Approval may be given to vary the arrangement rather than terminate it. General 76.21. Apart from situations covered by sub-clause 33.2 (sign-on/sign-off’ timekeeping arrangements for field work), an employee’s Office (not their home) is deemed to be the employees usual base for purposes of calculating allowances based on travel requirements. Holidays ATO (GENERAL EMPLOYEES) AGREEMENT 2009 65 77. Public Holidays 77.1. ATO employees will observe the following public holidays each year: a) 1 January (New Year's Day) or, if that day falls on a Saturday or Sunday, the following Monday; b) 26 January (Australia Day) or, if that day falls on a Saturday or Sunday, the following Monday; c) Good Friday and the following Saturday and Monday; d) 25 April (Anzac Day); e) in each State and Territory, the day observed to celebrate the Queen's birthday; f) the day variously called ‘Eight Hour Day’, ‘Labour Day’, or ‘May Day’ as proclaimed by a State or Territory governments; g) 25 December (Christmas Day) or, if that day falls on a Saturday or Sunday, 27 December; and h) 26 December (Boxing Day) or, if that day falls on a Saturday or Sunday, 28 December. In addition, the next working day following Boxing Day will be observed as if it were a public holiday. 77.2. Employees may also observe local public holidays if such holidays are declared under a State or Territory law and are observed by the community generally in the relevant part of the State. Employees in Victoria will observe a full day holiday on the day the Victorian Government gazettes as the Melbourne Cup holiday. 77.3. If a majority of affected employees agree, approval may be given for any other day to be substituted for any day prescribed as a holiday. 77.4. Where a State or Territory Government gazettes a substitution for a holiday that is prescribed in clause 77.1, the declared substitute holiday will be observed by employees in the relevant state or Territory. In this case, the day listed in clause 77.1 will not be regarded as a public holiday for those employees. 77.5. Approval may be given for an employee to substitute a cultural or religious day of significance to the employee for any day that is a prescribed holiday. If the employee cannot work on the prescribed holiday, the employee will be required to work make-up time at times to be agreed. 77.6 No payment is made for public holidays occurring during leave without pay. However, employees on leave without pay either before or after a public holiday (or consecutive public holidays) and on pay for the working day on the other side of the public holiday are to be paid for those holidays. For the purposes of this clause the public holidays from Christmas Day to New Year’s day inclusive are regarded as consecutive. Where an employee is on half pay on one side of the public holiday and is on full pay on the other side of the public holiday the higher rate will apply for the public holiday. 78. Christmas Closedown 78.1. ATO will close down its operations from 12 noon on the last working day before Christmas, with resumption on the first working day after New Year’s Day. 78.2. Employees will be paid for the two and a half working days between 12 noon on the last working day before Christmas and New Year’s Day as if the office was not closed down. Where the Commissioner directs an employee to work during their regular hours on those two and a half days to provide essential services, the employee will have the option of being paid overtime at the rate of time and a half or receive time off in lieu at a rate of time and a half. Time worked outside of regular hours on those two and a half days will be paid as overtime at double time. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 66 Where the Commissioner directs an employee to work on those two and a half days the minimum payment provisions in sub-clauses 47.23 – 47.28 apply. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 67 Leave 79. General Leave Provisions Applications for Leave 79.1 Employees are required to apply for leave. In all cases of planned leave such application should be forwarded to the employee’s Team Leader. The employee must ensure that the leave has been approved before that leave is taken. 79.2 Where on a particular day an employee wants to utilise unplanned leave, they are required to notify their Team Leader within one hour of the scheduled starting time or if this is not possible, as soon as practicable, which may be before the scheduled starting time. 79.3 In all cases of unplanned leave applications must be forwarded to the employee’s Team Leader as soon as practicable after returning to work. Portability of Accrued Leave Entitlements 79.4 The ATO will recognise the accrued annual leave and sick/personal leave (however described) entitlements of employees commencing in the ATO on movement from another APS Agency, the ACT Government or the Commonwealth Parliamentary Service. Apart from any special arrangements associated with Machinery of Government transfers, further accruals and/or grants of leave will be in accordance with the provisions of this Agreement. 79.5 If these employees have half-pay personal leave credits, they will be converted to full-pay credits on a two half-pay to one full-pay exchange. 80. Annual Leave Accrual 80.1 Employees will be entitled to 147 hours leave on full pay for a complete year of employment, plus any credits for remote locality service or shift worker credit, if applicable. 80.2 Annual leave will be credited pro rata on the first day of each month. Unused credits will accumulate. 80.3 Credits will be expressed as the total number of hours and minutes of leave available and leave will be debited as it is taken. 80.4 Leave credits will be reduced on a pro rata basis, for the total LWOP taken, if more than 30 calendar days LWOP not to count as service was taken in the calendar year. Salary during annual leave 80.5 The salary paid to an employee while they are on annual leave will be the salary paid as if the employee was continuing on duty. Additional credit for shift workers 80.6 Shift workers who are regularly rostered to work on Sundays and Public Holidays will accrue 0.5 of a day extra annual leave, to a maximum of 5 days in a calendar year, for each occasion their rostered shift falls on a Sunday. 80.7 A part time employee is only entitled to the extra leave if their shift pattern: a) involves regular rostered duty on Sundays and public holidays; and b) involves working at least five shifts per week or the average number of shifts worked by a full-time employee. Direction to take leave 80.8 The parties to this Agreement recognise the benefits of employees taking regular annual leave. 80.9 Sub clauses 80.9.1 and 80.9.2 will only apply to 28 February 2010. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 68 80.9.1 An employee may be directed to take annual leave where they have annual leave that has accrued for three years or more. 80.9.2 Where an employee is directed to take annual leave the amount they will be directed to take will be: 80.10 a) One sixth of their annual leave credit where they have annual leave that has accrued for three years. b) Up to one quarter of their annual leave credit at a time where they have annual leave that has accrued for more than three years. Sub clauses 80.10.1 and 80.10.2 apply from 1 March 2010. 80.10.1 An employee may be directed to take annual leave where they have annual leave that has accrued for two years and six months or more. 80.10.2 Where an employee is directed to take annual leave under sub clause 80.10.1 the amount they will be directed to take will be one fifth of their annual leave credit. Payment for unused leave on separation or in the event of death 80.11 An employee who ceases employment with the APS for any reason is entitled to payment in lieu of any unused annual leave credits. Such unused annual leave credits will include any pro rata part month entitlements not yet credited. For the purpose of this clause only, an employee will not be taken to have ceased employment with the APS where they have been engaged to commence as an ongoing employee with the ATO on the next working day after cessation as a non-ongoing employee. 80.12 If an employee dies, the payment for unused annual leave is to be made to the employee's estate or legal personal representative. 80.13 Payment will be calculated on the salary received on the day of separation or death. Short term absences 80.14 Employees are encouraged to use flex leave to take time off work for periods of one day or less. Cashing out of annual leave 80.15 An employee may choose to cash out one week of annual leave credit subject to the following: i) the employee must apply to cash out annual leave in writing; ii) the employee can only cash out annual leave once in any twelve month period; iii) at the time that the cash out occurs the employee must take at least one week of annual leave; iv) following the taking of the annual leave and the cash out the employee’s remaining accrued entitlement to paid annual leave must be at least 4 weeks. 81. Purchased Leave Scheme 81.1 Employees may acquire an additional one, two, three or four weeks' paid leave each year (based on 36 hours and 45 minutes per week for full time employees) in return for a pro rata reduction in their annual salary (excluding allowances), before any adjustment for a salary packaging arrangement. 81.2 Directors may approve an employee's request to purchase more than 4 weeks paid leave each year (up to a total of eight whole weeks). The approval of the additional leave will be subject to an agreement on when this additional leave can be taken. 81.3 Purchased Leave will count as service for all purposes. 81.4 Approval of applications to utilise Purchased Leave will be subject to operational requirements. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 69 81.5 Once a period of Purchased Leave has been approved, it will not be rescinded by the ATO unless exceptional circumstances arise. 81.6 The minimum period of Purchased Leave that can be taken will be one day. 81.7 Purchased Leave must be taken within two years of its accrual. If leave is not taken in that time, the balance of such leave credits will be paid out at the salary rate that was applicable to the employee on the last day of the actual year of accrual. 81.8 An employee who ceases employment with the ATO for any reason will receive payment in lieu of any unused purchased leave credits. 82. Long Service Leave 82.1 Long Service Leave is available to employees in accordance with the Long Service Leave (Commonwealth Employees) Act 1976. 82.2 The minimum period of Long Service Leave which may be granted (except as a consequence of sub-clause 84.33) is seven calendar days. 82.3 A period of Long Service Leave cannot be broken by other periods of leave, including flex leave. 82.4 Long service leave accrual will be deferred by the whole period of LWOP if more than 30 calendar days LWOP not to count as service has been taken in a calendar year. 82A Sabbatical Leave 82A.1. The Commissioner may approve an application from an ongoing employee to work for a four year period followed by a one year sabbatical leave period. 82A.2 An employee whose sabbatical leave application is approved receives one years’ sabbatical leave by agreeing to forgo 20% of their eligible salary on each payday in each of the four years immediately prior to going on one years’ sabbatical leave. 82A.3 During the sabbatical year employees will be paid an amount equivalent to the amounts forgone from salary for the previous four years, in equal fortnightly instalments. 82A.4 Should an employee cease employment with the ATO or otherwise leave the scheme, the ATO will pay the employee the balance of any amounts forgone during the four year period. 82A.5 Sabbatical leave does not count as service for any purpose. 83. Expenses on cancellation of leave 83.1. An employee recalled to duty from leave or who has leave cancelled, shall be paid for: a) any non-refundable deposits and advance fares in respect of the employee and dependants; b) non-refundable rent paid for accommodation not utilised; and c) other incidental expenses incurred as a result. 84. Personal Leave 84.1. Employees will be able to access Personal Leave as follows: a) Personal Leave for sick purposes (Personal Leave - Sick) taken by an employee because of a personal illness, or injury, of the employee; or b) Personal Leave for caring purposes (Personal Leave - Carer’s) taken by an employee to provide care or support to: i) a member of the employee’s immediate family; or ATO (GENERAL EMPLOYEES) AGREEMENT 2009 70 ii) a member of the employee’s household; or iii) another person for whom the employee has a caring responsibility; who requires care or support because of: a. a personal illness, or injury, of the member; or b. an unexpected emergency affecting the member. Accrual 84.2 Employees will get an entitlement to 124 hours and 57 minutes Personal Leave on full pay on the date of their engagement. 84.3 Employees will accrue an additional entitlement of 124 hours and 57 minutes Personal Leave on full pay on each anniversary of their engagement. 84.4 Any leave credits accrued after the commencement of this Agreement not used in a year will accumulate as additional entitlements accrue. Any leave credits accrued on the accrual date prior to this agreement, which are not used, will accumulate as additional entitlements accrue on the next accrual date, up to a maximum of 110 hours and 15 minutes. 84.5 The accrual date will be deferred by the whole period of LWOP if more than 30 calendar days LWOP not to count as service has been taken since the employee's last accrual date. Part Time Employees 84.6 Leave accrued will be pro rata, based on the specified hours of the employee at the Personal Leave accrual date. Maximum Period of Personal Leave Without Documentation 84.7 Approval may be given for an employee to have paid Personal Leave – Sick and/or Personal Leave – Carer’s for a maximum total of eight days each year, without the employee having to provide satisfactory documentation. For the purpose of this clause, eight days will be 1.6 times the average weekly hours at the employee’s Personal Leave accrual date. 84.8 Personal Leave may only be approved for a maximum of 3 consecutive working days if an employee is unable to provide satisfactory documentation. Maximum Period of Personal Leave - Carer’s 84.9 The maximum continuous period of paid Personal Leave - Carer’s is two weeks unless the employee has accessed ten days of Personal Leave – Carer’s in the employee’s Personal Leave year. 84.10 If the employee has accessed ten days of Personal Leave – Carer’s in the employee’s Personal leave year the maximum continuous period of paid leave on a single occasion should not exceed one week but a Team Leader may, having regard to all the circumstances of a case, approve up to two weeks. Unpaid Personal Leave – Sick 84.11 Where an employee has exhausted paid Personal Leave credits or is not entitled to paid Personal Leave - Sick, the employee may be granted unpaid Personal Leave - Sick 84.12 Where an employee requests, and the Commissioner considers that it is warranted in the circumstances, an employee may also be able to access unpaid Personal Leave – sick in other circumstances. Unpaid Personal Leave – Carer’s 84.13 Where an employee has exhausted paid Personal Leave credits, is not entitled to paid Personal Leave – Carer’s or where the Team Leader has determined that it is not appropriate to grant paid Personal Leave – Carer’s, the employee may be granted unpaid Personal Leave – Carer’s. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 71 84.14 An employee is entitled to 2 days unpaid Personal Leave – Carer’s on each occasion: a) a member of the employee’s immediate family, or b) a member of the employee’s household, requires care or support during such a period because of: i) a personal illness, or injury, of the member; or ii) an unexpected emergency affecting the member. 84.15 An employee may request less than 2 days unpaid Personal Leave – Carer’s purposes on each of the occasions referred to in sub clause 84.14. 84.16 A Team Leader may approve further periods of unpaid Personal Leave – Carer’s if the circumstances warrant. This may include approving unpaid Personal Leave – Carer’s where the employee is providing care or support for “another person”. 84.17 An employee is entitled to unpaid Personal Leave – Carer’s only if the employee complies with the notice and documentation requirements in this clause. . Leave to count as service 84.18 Paid Personal Leave will count as service for all purposes. 84.19 Where an employee has been absent from duty due to illness for a continuous period of 78 weeks, any leave without pay after 78 weeks has passed will not count as service for any purpose other than Long Service Leave. 84.20 Personal Leave – carer’s without pay will count as service to a maximum of 30 calendar days each year. Documentation – Personal Leave – Sick 84.21 Acceptable documentation in support of Personal Leave – Sick is: a) a medical certificate from a registered health practitioner; or b) if it is not reasonably practicable for the employee to provide a medical certificate, a statutory declaration made by the employee. For the purposes of this clause a registered health practitioner means a health practitioner registered, or licensed, as a health practitioner (or as a health practitioner of a particular type) under a law of a State or Territory that provides for the registration or licensing of health practitioners (or health practitioners of that type). 84.22 The employee must provide the required document to Team Leader as soon as reasonably practicable (which may be at a time before or after the Personal Leave - Sick has started). 84.23 The required document must include a statement to the effect that: a) b) if the required document is a medical certificate from a registered health practitioner, i) in the registered health practitioner’s opinion, the employee was, is, or will be unfit for work during the period because of a personal illness or injury; or ii) where the employee attended the medical practitioner for the purposes of a medical examination, a statement from the registered medical practitioner that the employee attended for that purpose; or if the required document is a statutory declaration—the employee was, is, or will be unfit for work during the period because of a personal illness or injury. Documentation for Recurring Illnesses 84.24 In addition to the provisions of sub-clauses 84.7- 84.9 and 84.21 - 84.23, a statement of fact confirming that an employee suffers from a recurring medical condition will be accepted in the following circumstances: a) the statement of fact is provided by a registered medical practitioner and states that the employee suffers from a particular medical condition that may cause them to be unfit for duty; and ATO (GENERAL EMPLOYEES) AGREEMENT 2009 72 b) the absence is for two consecutive days or less. 84.25 The statement of fact will be valid for the period stated therein up to a maximum of 12 months. 84.26 Leave under this sub-clause may be approved up to a total of one week in a Personal Leave year. 84.27 The employee’s team leader may require separate certification for any absence provided that prior notice is given to the employee. Documentation – Personal Leave – Carer’s 84.28 Acceptable documentation in support of Personal Leave – Carer’s is: (a) if the care or support is required because of a personal illness, or injury: i) a medical certificate from a registered health practitioner; or ii) where this is not practicable, a statutory declaration made by the employee. (b) if the care or support is required because of an unexpected emergency: i) a statement from an other authority (includes health providers, schools, kindergartens, registered child care providers, government agencies or welfare organisations), is required to support the application for Personal Leave – Carer’s; or ii) where it is not practicable to obtain a statement from an other authority; a statutory declaration made by the employee. Part Day Absences 84.29 Part day absences on Personal Leave are allowed. Flexibility 84.30 In exceptional circumstances, an employee may be granted approval to convert full pay Personal Leave credits to half pay for the period of leave required for the purpose of personal illness. This would only apply to periods of leave of one month or more. Continuous Employment In Qualifying Service 84.31 Service in the ATO, another APS agency, the ACT Government or the Commonwealth Parliamentary Service shall be recognised as prior service for the purpose of Personal Leave accrual, provided any break in service does not exceed two months. Reduced accrual of Personal Leave credits 84.32 Where leave to undertake employment outside the ATO counts as service, any Personal Leave credits accrued shall be reduced by – a) where records of personal leave granted to the employee are available - the sum of those periods of leave of absence on account of illness so recorded; and b) in any other case - nine hours for each 3 months the employee was on leave. Sick on Annual Leave, Purchased Leave, Long Service Leave and Flex Leave 84.33 Annual leave, Purchased Leave, Long Service Leave and flex credits will be reinstated and Personal Leave – Sick granted where an employee produces satisfactory medical evidence that they were medically unfit for duty for one day or more while on Annual leave, Purchased Leave, Long Service Leave or flex leave. Public Holidays 84.34 If a period of Personal Leave includes a public holiday, Personal leave credits are not debited for the public holiday. Access to Other Leave Types when Personal Leave with Pay has been exhausted. 84.35 An employee who is unfit for work for a period of at least one week may be granted Annual ATO (GENERAL EMPLOYEES) AGREEMENT 2009 73 Leave, Purchased Leave or Long Service Leave (subject to the minimum Long Service Leave provisions) where they have: a) utilised all paid Personal leave, and b) provided satisfactory documentation. Team Leaders may waive the one week period requirement where medical treatment is being undertaken for a long term illness e.g. physiotherapy undertaken once a week, or on an ad hoc basis, over a long term period. Personal Leave not to be approved under miscellaneous leave provisions 84.36 Leave for sick or caring purposes cannot be approved under miscellaneous leave provisions Discretionary Grant of Personal Leave for Compassionate Purposes 84.37 Where: a) an employee has exhausted all their Personal Leave credits; and b) in the opinion of the Commissioner, special circumstances exist; the Commissioner may approve additional paid Personal leave credits for compassionate purposes. 85. Compassionate Leave Compassionate Leave 85.1. An employee may be granted Compassionate Leave for the purposes of spending time with a person who: a) is a member of the employee’s immediate family or a member of the employee’s household; and b) has a personal illness, or injury, that poses a serious threat to their life. Documentation – Compassionate Leave 85.2 To be eligible for Compassionate Leave the employee should provide a medical certificate or statement from the medical practitioner treating the person concerned (i.e. the member of the employee’s immediate family or household that had, or has, a life threatening illness or injury) stating that, in the opinion of the registered health practitioner, the person had, or has, during the period the compassionate leave was taken, an illness or injury that poses or posed a serious threat to that person’s life. An employee’s Team Leader will be able to waive the above requirement where they are satisfied that the circumstances are such that it would be unreasonable for the employee to provide such documentation. In those cases, the Team Leader may require the employee to provide a statutory declaration that the leave meets the requirements for compassionate leave. Maximum Period of Paid Compassionate Leave 85.3 The maximum continuous period of paid Compassionate Leave on a single occasion is two days which may be taken as: a) a single, unbroken period of 2 days; or b) 2 separate periods of 1 day each; or c) any separate periods to which the employee’s Team Leader agrees, for each occasion (a permissible occasion) when a member of the employee’s immediate family or a member of the employee’s household: 85.4 i) contracts or develops a personal illness that poses a serious threat to their life; or ii) sustains a personal injury that poses a serious threat to their life. The employee may commence compassionate leave for each permissible occasion leave at ATO (GENERAL EMPLOYEES) AGREEMENT 2009 74 any time while the illness or injury persists. 86. Bereavement Leave 86.1. Team Leaders may approve up to 3 days paid leave for an employee on the occasion of the death of a person with whom the employee had a close personal relationship. Bereavement on Annual Leave, Purchased Leave and Long Service Leave 86.2. Annual leave, purchased leave and long service leave will be recredited and bereavement leave granted where a member of the employee’s immediate family or household dies while the employee is on annual leave, purchased leave or long service leave. Documentation 86.3. An employee will only have to provide appropriate documentation if requested. 87. War Service Sick Leave 87.1. Where the Department of Veteran’s Affairs has issued a statement to an employee certifying that a condition is a war-caused medical condition, absences on war service sick leave may be approved on the basis of a certificate from a recognised medical practitioner stating the absence is due to that condition. 87.2. Employees may accrue two separate credits: a) on commencement in the APS, a special credit of nine weeks' war service sick leave. b) annual credit of 3 weeks. 87.3. Unused annual credits accumulate, subject to a maximum credit balance of 9 weeks. 87.4. Leave may not be granted from the annual credits until the special credit is exhausted. 88. Ceremonial Leave 88.1. Employees of Aboriginal or Torres Strait Islander descent may be granted leave with pay for up to 10 days in any period of two years for ceremonial purposes. 88.2. Ceremonial leave is in addition to Bereavement Leave. 88.3. Ceremonial leave granted counts as service for all purposes. 89. Maternity and Maternal Leave 89.1. Maternity Leave will continue to be available to employees in accordance with the provisions of the Maternity Leave (Commonwealth Employees) Act 1973. 89.2. Approval may be given to spread the payment of paid maternity leave over a maximum period of 24 weeks by taking all or part of the leave at half normal salary. 89.3. The Maternity Leave Act provides for 12 weeks paid leave to eligible employees. Any arrangement to spread the payment for this leave under clause 89.2, beyond the initial 12 weeks' period specified by the Maternity Leave Act, will not increase the period that counts for service beyond 12 weeks. 89.4. This administrative arrangement does not extend the total period of paid and unpaid maternity leave available under the Maternity Leave (Commonwealth Employees) Act 1973. 89.5 An employee who is entitled to Maternity Leave under the Maternity Leave (Commonwealth Employees) Act 1973 will also be entitled to a period of paid Maternal Leave. The entitlement will be for four weeks at full pay. Approval may be given to spread the payment over eight weeks by taking it at half pay. Only the first four weeks will count as service. 89.6 Maternal leave must be taken continuously and can only be taken immediately after the first 12 weeks of Maternity Leave under the Maternity Leave (Commonwealth Employees) Act ATO (GENERAL EMPLOYEES) AGREEMENT 2009 75 1973. 90. Parental Leave 90.1. An employee who is not entitled to paid Maternity Leave or paid Adoption Leave is entitled to two weeks of paid Parental Leave on the occasion of the birth of their child (or their partner’s child) or on the adoption of a child that occurs on or after the date of commencement of this Agreement. The leave must be taken in one continuous period commencing within 6 weeks of the day of birth of the child or the day the employee assumes responsibility of an adopted child. 90.2. An employee is also entitled to leave without pay to care for a child from the day of the birth of the child, or the day the employee assumes responsibility for an adopted child. This leave without pay must be taken within a period of 66 weeks commencing on the day of birth of the child or the day the employee assumes responsibility of an adopted child. 90.3 In addition to the leave available under sub clause 90.2, the primary care giver of the child is entitled to leave without pay to care for the child until the child is two years old. 90.4. Leave without pay under this clause does not count as service for any purpose. 91. Adoption Leave 91.1. Subject to the provisions of this clause, an employee who adopts a child is entitled to ten weeks of paid leave. 91.2. To be eligible for this leave, employees must have at least 12 months of continuous APS service and be the primary care giver of the child. Where both parents are eligible employees in the ATO they may share the ten weeks for the period that they are the primary care giver. 91.3. The leave must be taken in one continuous period and be taken during the period commencing one week prior to assuming responsibility for the child and ceasing six months after assuming responsibility. 91.4. The adoptive child can not have lived with the employee for a period of six months or more. The adoptive child can not be a child of the employee or the employee’s partner, unless that child had not been in the custody and care of the employee or the employee’s partner for a continuous period of six months or more. 92. Jury Service 92.1. Employees who are required by a court to act as a juror will be released from duty for the period required, without the need to formally apply for leave. 92.2. The employee will be required to advise their Team Leader in advance and provide proof of the need for their attendance. 92.3. Subject to sub-clause 92.4 this will be paid leave. 92.4. If the employee receives a payment from the Court for attendance, they must repay that amount to the ATO for the period of absence. If the repayment is not made, an equivalent amount will be deducted from the employee’s salary. 93. Witness Leave 93.1. An employee who is summoned as a witness in a Court (except in civil proceedings, unless a Crown witness), administrative tribunal or industrial tribunal will be granted paid leave. 94. Workplace Relations Training Leave 94.1. An employee can have up to 3 days paid leave each year for training in workplace relations ATO (GENERAL EMPLOYEES) AGREEMENT 2009 76 provided: a) the release of an employee is subject to operational requirements b) the training will assist the employee to carry out a role recognised under this Agreement c) all costs will be borne by the employee. 95. Blood Donor and Vaccination Leave 95.1. Employees who, during working hours, give blood or attend a medical practitioner for the purposes of vaccinations for official duty do not have to complete an application for leave. 96. Miscellaneous Leave 96.1. Miscellaneous Leave is leave which is not covered under any specific leave arrangement. 96.2. Leave may be granted for any purpose that is in the interests of the ATO. 96.3. The leave granted may be: a) for the period requested or another period; b) with or without pay; c) subject to conditions; and d) if leave is granted without pay - the leave may count as service for some or all purposes. 96.4. Employees must be given a written notice of the decision to grant, or refuse to grant, leave. 96.5. Provided that leave with or without pay does not count as service for any purpose if the employee does not resume duty in the APS at the end of the period of leave: a) leave granted with pay counts as service for all purposes. b) unless otherwise approved, leave without pay does not count as service for any purpose. 96.6. If leave has been granted to an employee and the employee is moved to another APS agency, any remaining part of the leave is taken not to have been granted. 96.7. There are guidelines on the granting of miscellaneous leave (including Defence Leave for Reservists and Community Volunteer Leave). Employees and their representatives will be consulted about any changes to the guidelines. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 77 Section E - Employment Workforce Planning and Adjustment 97. Permanent Relocation of Employees between Offices Intra-city Transfers 97.1 Employees and their representatives, will be consulted at the earliest practicable stage regarding any ATO initiated proposal to permanently move employees between buildings in the same city. 97.2 To the fullest extent practicable the movement of employees will be on a voluntary basis. 97.3 Hardship factors will be considered in selecting employees to move. Where the ATO finds that the relocation would cause hardship for an employee, the ATO, as far as reasonably practicable, will seek alternatives to relocation. For the purposes of this clause the hardship factors to be considered may include, but are not limited to: a) b) c) d) e) f) g) h) 97.4 Personal circumstances such as caring responsibilities Medical issues Issues arising from a spouse’s employment Reasonable travel time Additional costs or financial commitments Education/training commitments Problems in a prior location Childcare arrangements Where the move is within a central business district (CBD) or within a suburb, (including its immediate surrounds) employees will be given as much notice as is reasonably practicable of the need to move. For moves between suburbs (including their immediate surrounds) or between the CBD and a suburb, employees will be given at least one month’s notice of the need for them to move unless the employees and the delegate agree to a shorter or longer period Where the factors that give rise to hardship are of a temporary nature the delegate will consider a longer period of notice of the need to move. 97.5 If significant relocation costs are likely to be incurred, the employee will be entitled to one-off payment upon taking up duty in the new building; a) for employees at or below the APS 3 level - $944(and $975 from the first payday after commencement of this Agreement and $1007 from 8/7/2010) b) for employees at or above the APS 4 level - $628 (and $648 from the first payday after commencement of this Agreement and $669 from 8/7/2010). For the purpose of this clause the employee’s level is their actual classification level at the date of the move. 97.6. Team Leaders may allow employees up to 3 days leave where this is necessary to arrange personal matters associated with the move. 97.7. It is not expected that significant relocation costs would be incurred or leave required where the move is within a CBD or suburb. However, each case will be considered on its merits and the provisions of sub-clauses 97.5 and 97.6 are not precluded where it is clearly demonstrated that significant relocation costs are likely to be incurred and/or leave is required. Inter-city Transfers 97.6 There will be no compulsory moves between cities. In this context, cities means the greater ATO (GENERAL EMPLOYEES) AGREEMENT 2009 78 metropolitan area. 98. Assignment of duties 98.1. Any employee can be assigned to carry out such duties as are within the limits of the employee’s skill, competence and training and are consistent with relevant classification structures and standards, provided that such duties are not designed to promote deskilling. 98.2 Employees do not have to carry out duties which are a threat to a safe and healthy work environment. 99. Workforce Plan and Flexibility Workforce Planning 99.1 The ATO is primarily an employment based organisation. This means that the ATO will aim to develop and retain ongoing employees, and to the extent practicable maximise the use of ongoing employees. 99.2 The ATO has a Workforce Plan which will continue to be based on principles that include: a) the ATO, while managing its business on a national basis will consider the development needs of its workforce at a regional level. b) the ATO will maximise the use of ongoing employment wherever practicable. 99.3 The Workforce Plan will include an outline of: a) the broad FTE numbers and major capabilities required to attain the corporate priorities and outcomes outlined in the ATO’s Plan as it exists from time to time; and b) the Place Principles the ATO will use in determining its place commitments for the life of the Agreement. 99.4 The Workforce Plan will be reviewed annually and employees and their representatives will be consulted in relation to the review of the Workforce Plan. As part of this planning process the ATO will review, at least annually, the usage of contractors, consultants, outsourcing arrangements (including labour hire) and non-ongoing employees to ensure the appropriate mix of employment and that relevant public service guidelines are used. 99.5 ATO business will continue to be delivered from a network of locations around Australia. As a result of the ATO actively managing its property portfolio to achieve maximum value, the ATO does not expect to close any locations during the nominal period of this Agreement. Workforce Flexibility 99.6 ATO employees are expected to perform work at their existing classification level commensurate with their substantive salary and reflecting their particular role in the organisation. The ATO may require an employee to perform work which is typical of the work done in jobs of a lower classification level. It is the intention that this will be for a total of up to 8 weeks in any one financial year unless special circumstances require that this limitation be relaxed, following consultation with the affected employees and their representatives. The ATO may need to move priority work to the employees’ current location. 99.7 In the cases outlined in clause 99.6 the ATO will continue to pay employees according to their existing classification and pay excess travel time and fares where appropriate. 99.7 Wherever practicable, the ATO will initially seek volunteers for the lower level work, prior to directing other employees to undertake the work. In directing other employees to undertake lower level work, the ATO will have established that it is not practicable to fill the positions through: a) use of HDA; or ATO (GENERAL EMPLOYEES) AGREEMENT 2009 79 b) reassignment of duties at level; or c) the use of non-ongoing employees. Employee Initiated Mobility 99.8 In order to facilitate personal development and career path options, the ATO will put a process in place by 31 December 2009 for employees to indicate their willingness to move to another job in the ATO. 100. Benefit Periods 100.1. Where clauses 101 to 104 refer to an employee receiving a benefit or entitlement for a period of either 7 or 13 months, the relevant period shall be determined as follows: a) for an employee with 20 or more years of service: 13 months b) for an employee who is over 45 years of age: 13 months c) for any other employee: 7 months. 101. Employees whose services cannot be effectively used General 101.1 This clause only applies to ongoing employees who are no longer on probation. An employee whose services can no longer be effectively used in their current job because of changes in technology or work methods or changes in the nature, extent or organisation of the ATO will be given support in considering career alternatives or will be able to leave the ATO with dignity and respect for the contribution they have made in the past. 101.2 These procedures are only to be used where an individual employee's job is still required and the employee will be replaced subsequent to action under this clause. Where the actual job is no longer required, the arrangements under clause 103 must be used. The Process 101.3 If clause 101.1 applies to an employee their Director will advise the employee that it is considered their services can no longer be effectively utilised. 101.4 The employee will be given an opportunity to comment. Any discussions may involve the employee's nominated representative, if that is what the employee has chosen. 101.5 The employee will be invited to discuss possible options, if any, for redeployment or retraining that could allow the employee to be retained in gainful employment: a) if an employee agrees to a reduction to a lower classification, the employee will maintain the income level they had immediately prior to the reduction for either 7 or 13 months in accordance with clause 100. b) if an employee is redeployed within the same city they are eligible for any relocation assistance applicable under clause 97. 101.6 Where redeployment or retraining is not feasible, an employee may be formally notified in writing that they can no longer be gainfully employed by the ATO. 101.7 If an employee has been notified under clause 101.6 they will be provided with information as set out in Step 4.1 of clause 104.4. 101.8 Once the employee has been provided with the information as set out in Step 4.2 of clause 104.4, the ATO will make a formal offer of voluntary redundancy to the employee. The employee will have up to two weeks to accept or decline the offer. If the employee does not respond to the ATO in that time they will be deemed to have declined the offer. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 80 101.9 Follow on action for individual employees may commence inside the two week period, with the agreement of the employee. 101.10 An employee who accepts the offer of voluntary redundancy will be given a notice of termination and will be paid a redundancy payment as if they were an excess employee under Clause 104. 101.11 If an employee declines the offer of voluntary redundancy, they cannot be made any further offer of voluntary redundancy later in the process under this clause. 101.12 If an employee declines the offer, the ATO will provide the employee with assistance to try to find opportunities to redeploy the employee to another agency. This will include using any APS wide placement service. 101.13 If a suitable job cannot be found within the ATO or another agency within three months, the ATO will give: a) written notice of involuntary termination of their employment as if an excess employee; or b) 4 weeks' written notice of the intention to reduce the classification of the employee so that they can be redeployed to suitable employment. Payment if Reduced in Classification 101.14 If an employee is reduced to a lower classification, the employee will maintain the income level they had immediately prior to the reduction for either 7 or 13 months, less the period of employment since the offer of voluntary redundancy was rejected. Payment if Employment is Terminated Involuntarily 101.15 An employee whose employment is terminated involuntarily will be paid an amount equal to the sum they would receive if payment was calculated in accordance with clauses 104.14 to 104.16. Support for Employees 101.16 As appropriate, employees will have access to the support that is available to excess employees under sub-clauses 104.5, 104.6 and 104.7. 102. Excess Employees 102.1 This clause only applies to ongoing employees who are no longer on probation. When is an Employee Excess? 102.2. An employee becomes excess for either of the following reasons: a) b) the duties of the employee are transferred to a different capital city or to an office which requires a move of a similar scale, involving a necessary change of residence, and i) the employee is unwilling to perform duties at the new office; and the Commissioner is unable to provide ongoing work at the first office; and ii) the Commissioner agrees redundancy is an economically viable alternative to relocation. the Commissioner determines that the employee is a member of a given class that has more members than is necessary for the efficient and economical working of the ATO in a particular location. 103. Preventing excess employee situations Consultation with employees and their Representatives 103.1 The ATO will consult with employees and their representatives where the provisions of this clause need to be exercised. a) Consultation and communication processes established under Clauses 2 and 3 of ATO (GENERAL EMPLOYEES) AGREEMENT 2009 81 this Agreement will be used to consult employees and their representatives about workforce adjustment issues; b) The briefings of employees and their representatives, under sub-clause 3.3 of this Agreement, will be used to explain the overall funding and likely staffing situation of the ATO. It is envisaged these meetings will be held when data is available from the Budget and the additional estimates process; c) Employees and their representatives will be consulted in relation to possible national corporate measures which could be taken under this clause to prevent excess employee situations. Preventing Excess Employee Situations 103.2 This clause only applies to ongoing employees who are no longer on probation. a) As far as practicable, the ATO will prevent excess employee situations through the measures set out in sub-clause 103.3 and b) In preventing or minimising excess employee situations, it is the ATO’s intention to use an employee retraining/redeployment approach with the aim of achieving the result that employees prepared to acquire new capabilities within an appropriate time can reasonably expect to be employed by the ATO. Measures for Preventing Excess Employee Situations 103.3 To prevent excess employee situations, the ATO will: a) where appropriate, seek alternatives to redeploying employees, such as moving work, or b) reassign the employees to other duties in their sub plan within their current site; or c) if action taken under a) and b) above does not prevent the excess employee situation then the ATO will attempt to reassign employees to other sub plans within the site (refer to sub-clauses 103.5 and 103.6), or d) where the above actions do not prevent the excess employee situation then the ATO will attempt to reassign the employees to each employees current sub plan within the region. The order of action taken by the ATO under this sub-clause may be varied following consultation with the employees and their representatives. 103.4 Where a sub plan has undertaken the measures in clause 103.3 and still cannot prevent an excess employee situation the sub plans will participate in corporate workforce adjustment activities.. Information in relation to these activities will be available to employees and their representatives. 103.5 The ATO will assess employees, identified as being in a situation where they are likely to be excess, for suitability for any identified ongoing job opportunity in the ATO prior to it being filled in another way. In this context, suitability of an employee will be based on: a) suitability for the work in areas where they could be redeployed, not on their relative suitability for work in the current work area; and b) the employee’s ability to perform satisfactorily within a maximum of three months. Where there are insufficient volunteers, the ATO may identify and redeploy an ATO (GENERAL EMPLOYEES) AGREEMENT 2009 82 employee from the group of potentially excess employees. Factors to be Considered in All Redeployments 103.6 The following factors will be taken into account in redeploying employees: a) Employees working in ATO sites outside the greater metropolitan area of capital cities (eg Geelong, Newcastle Townsville, Wollongong and Albury) will be given first consideration for additional job opportunities that arise in those sites as the size of the offices means there are different opportunities to those in metropolitan regions; b) Within the greater metropolitan area of capital cities, on occasions it may be more practicable and reasonable to redeploy an employee between BSLs in their current site, than to re-assign the employee to a job in a different site in their current BSL. To the extent practicable, employee preferences and ‘hardship’ factors will be taken into consideration in redeployment decisions; c) Employees may express interest in redeployment to another region, but the first priority will be to find jobs for employees within their current region. The ATO is not obliged to redeploy employees between regions and such redeployments do not have priority over other vacancy filling methods unless determined by the Commissioner. d) Where a site is closing, employees may express a preference for a site for their redeployment. The ATO will take this preference into account in corporate workforce adjustment activities. 103.7 An employee who is redeployed to another Office in the same city will be eligible for the relocation provisions under clause 97. 103.8 If both the ATO and the employee agree on redeployment to another region, the move may be considered to be in the interests of the ATO. 104. Redundancy Provisions Application Where Measures under Clause 103 Do Not Resolve The Situation 104.1 This clause only applies to ongoing employees who are no longer on probation. If, despite relevant steps having been taken under Clause 103, an excess employee situation is likely to arise, the six steps set out in this clause will be taken. 104.2 Where 15 or more employees are considered to be excess, steps 3 to 6 below will apply as well as any relevant provisions provided for by relevant legislation. 104.3 Where less than 15 employees are considered to be excess the following steps will apply. 104.4 The six steps are: Step 1 Affected employees and their representatives will be informed, and they will be provided with the following information: a) the reasons why employees are likely to become excess; and b) the time when, or the period over which, it is likely to occur. When advising affected employees of the situation, the ATO will specifically ask the affected employee to identify which representative they wish the ATO to advise of the situation. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 83 Step 2 1. Employees and, where they choose, their representatives will have one month for consultation with ATO management about: a) measures that have been, or could be, taken to remove or reduce the likelihood of excess employees; b) redeployment prospects for the employee(s) concerned; c) the appropriateness of using voluntary redundancy; and d) the method of identifying an employee as excess, having regard to the efficient and economical working of the ATO and the relative efficiency of employees. 2. If the invitation to be consulted is declined or it is agreed that the full period is not needed, follow on action may be taken before the end of the one month period. 3. If the Commissioner agrees, the period will be extended beyond one month. 4. Apart from employees who express interest in voluntary redundancy, no employee will be notified that they are excess within one month of the consultation period commencing. Step 3 1. If redeployment or other measures are not feasible or only partially remove the problem, the Commissioner will identify the employees who are considered to be excess. 2. Nothing in these procedures will prevent excess employees being identified by seeking informal expressions of interest in voluntary redundancy. Employees who lodge an informal expression of interest in Voluntary Redundancy will be provided with, or given access to, information in relation to their likely entitlements. This could take the form of access to ‘selfhelp’ methods of estimating final leave/severance payments and superannuation benefits. 3. Where the ATO determines that it is effective and economical to do so, the ATO will facilitate the use of swaps to maximise the extent to which redundancies are voluntary. 4. Employees must be notified in writing that they are excess employees. Step 4 1. Employees who are identified as being excess will be provided with the following information: a) estimates of severance benefits, pay in lieu of notice and pay in lieu of any unused annual, purchased or long service leave credits; and b) the estimated amount of taxation the ATO will deduct from any payments;. c) access to superannuation information. (i) For employees who are members of the CSS or PSS (either defined benefit or accumulation plan) the ATO is authorised by the employee to obtain details of accumulated superannuation contributions and the options available to those employees in relation to superannuation. The ATO will provide this information to the employee. (ii) Employees who are not members of either the CSS or PSS funds are responsible for obtaining details about their options in relation to superannuation from their superannuation fund. The ATO will, where possible, assist the employee to get this information by providing ATO (GENERAL EMPLOYEES) AGREEMENT 2009 84 relevant information in writing to the employee. 2. Once the employee has been provided with the information as set out in a), b) and c) (i) above, and for an employee covered by c) (ii) they have had reasonable time to get the information, they will be made a formal offer of voluntary redundancy. An employee will have up to two weeks to accept or decline such an offer. If the employee does not respond to the ATO in that time they will be deemed to have declined the offer. With the agreement of the employee, follow on action may commence inside the two week period. 3. If a formal offer of voluntary redundancy has been declined at this Step, the ATO will not make a further offer of a voluntary redundancy to the employee at later steps in the process. 4. Employees who accept the formal offer of voluntary redundancy will be given notice of termination and will be paid a voluntary redundancy severance benefit. Step 5 1. Employees who decline the offer of voluntary redundancy will begin a formal retention period, to apply from that date. 2. Where the ATO determines that it is effective and economical to do so, the ATO will facilitate the use of swaps to maximise the extent to which redundancies are voluntary. Step 6 1. Employees who cannot be placed in a suitable job within three months of declining an offer of voluntary redundancy, will be: a) advised that, because sufficient work is expected to remain available, it is intended to retain their services for a total period of 7 or 13 months, including the period since the offer of voluntary redundancy was rejected. In other than exceptional circumstances, it is expected that this will normally be the case but it may be necessary for affected employees to move to a different type of work, for which they are suitable, during this period. However, if sufficient work does not continue to be available for the full period, they may be given notice of termination or reduction at some later date during the retention period; or b) given written notice of involuntary termination of their employment; or c) by agreement between the ATO and the employee, given written notice of involuntary termination of their employment; or d) given 4 weeks' written notice of the intention to reduce their classification so that they can be redeployed to suitable employment, in which case income maintenance will apply instead of an involuntary redundancy benefit. 2. Where the ATO and the employee agree, the three month period may be reduced. Support for Excess Employees 104.5 Employees who are identified as being excess, or offered a voluntary redundancy, will be reimbursed for the costs of the following support where they choose to use it: a) career, lifestyle and/or financial planning by a qualified advisor; and/or b) assistance with preparation of applications for job interviews. The maximum total amount of reimbursement under a) and b) is $2,200. 104.6 During any notice or retention periods referred to in this clause: a) the ATO will provide assistance to the employees to try to find opportunities to redeploy the employee to another agency. This includes using any APS wide ATO (GENERAL EMPLOYEES) AGREEMENT 2009 85 placement service; and, b) excess employees will be given reasonable time to attend employment interviews, including reasonable travel and incidental expenses where these are not met by the prospective employer. 104.7 Where an excess employee has to move their household to a new locality as a result of a movement at level or reduction in classification, they will be entitled to reasonable travel and relocation expenses as if being promoted. Payment if Reduced in Classification 104.8 If an employee is reduced in classification, the employee will maintain the income level they had immediately prior to the reduction for either 7 or 13 months, less the period of employment since the offer of voluntary redundancy was rejected. Notice Period 104.9 The following notice periods will apply where employment is terminated: a) if over 45 years of age, with at least 5 years continuous service: 5 weeks' notice b) other employees: 4 weeks' notice 104.10 104.11 104.12 104.13 Voluntary Redundancy Benefit Subject to this clause, employees who accept an offer of voluntary redundancy are entitled to be paid an amount equal to two weeks' salary for each completed year of service that is regarded as being continuous with their current service in the ATO, plus pro rata payment for completed months of service since the last completed year of service. Attachment C sets out certain conditions relating to service for redundancy benefit purposes. The minimum sum payable will be an amount equal to 4 weeks' salary and the maximum payable will be equal to 48 weeks' salary. The redundancy benefit will be calculated on a pro rata basis for part time hours during the period of service if the employee has less than 24 years full time service. This benefit will be in addition to any payment in lieu of the notice period and accrued annual leave, long service leave and purchased leave credits. Involuntary Redundancy Benefits 104.14 Where employment is terminated involuntarily, employees will be paid a sum calculated as follows: a) for employees with 20 or more years of service or over 45 years of age:- a lump sum equal to 13 months salary reduced by the amount of salary paid since the date the offer of voluntary redundancy was rejected; or b) for others:- a lump sum equal to 7 months salary reduced by the amount of salary paid since the date the offer of voluntary redundancy was rejected. 104.15 Such employees will receive payment in lieu of accrued annual leave, purchased leave and long service leave, calculated as if the date of termination of their employment is 13 months or 7 months (as the case may be) later than the date the offer of voluntary redundancy was rejected. 104.16 If the total amount payable is less than the total amount (including pay in lieu of leave) that would have been payable had the employee accepted the offer of voluntary redundancy (reduced by any salary received since the date the offer was rejected), the employee will be paid an additional amount to bring the total benefit to that amount. Salary for Calculating Benefits ATO (GENERAL EMPLOYEES) AGREEMENT 2009 86 104.17 For calculating redundancy benefits, an employee's salary will include: a) HDA, if received on the date notice is given and has been payable for a continuous period of at least 12 months at that date; Where the higher duties of an employee who has received HDA for a continuous period of 12 months is ceased due to the workforce adjustment process necessitating the redundancy, and the employee would otherwise have continued to receive higher duties until the date notice was given, the higher duties will be taken to have continued to the date notice was given for the purpose of this clause. b) an average of shift penalties over the 12 months prior to notice being given, provided shift work has been rostered in at least 26 weeks; and c) any other regular allowance in the nature of salary received on the date notice is given. 105. Termination of Employment 105.1 This clause only applies to ongoing employees who are no longer on probation. Review Rights 105.2 The following provisions apply to review rights in relation to action under taken clause 101, 104 and 108 105.3 The sole and exhaustive rights and remedies of an employee in relation to termination of employment are those that the employee enjoys under: a) the Fair Work Act 2009; b) other Commonwealth laws (including the Constitution); and c) at common law. Termination of, or a decision to terminate employment, cannot be reviewed under the dispute prevention and settlement procedures or review of action procedures. Nothing in this Agreement prevents the Agency Head from terminating the employment of an employee for serious misconduct, without further notice or payment in lieu, in accordance with the Fair Work Act, subject to compliance with the procedures established by the Agency Head for determining whether an employee has breached the Code of Conduct under section 15 of the Public Service Act 1999. 105.4 Reduction in classification is subject to review at the request of the employee. The review process (but not the grounds for review) will be the same as those set out in sub-clauses 108.14 to 108.18 inclusive. Date of Effect 105.5 105.6 105.7. Subject to the special cases set out below, where an employee is terminated, the termination will take effect on the later of: a) one month after the day on which the notice is given to the employee; or b) after expiration of a period of notice required by the Fair Work Act; or c) on the date of effect of the notice of termination. Except where an employee is guilty of serious misconduct warranting termination without notice, termination of employment due to a breach of the code of conduct shall take effect on the later of: a) 14 days after the employee has been furnished with reasons for the termination; or b) after any greater period of notice required by the Fair Work Act. Where an excess employee is terminated, the notice of termination shall take effect on the ATO (GENERAL EMPLOYEES) AGREEMENT 2009 87 later of: 105.8. 105.9. a) after expiration of the period of notice under this Agreement; or b) after expiration of the period of notice required by the Fair Work Act. Unless an employee agrees otherwise, termination of employment due to inability to perform duties because of physical or mental incapacity takes effect on the later of: a) one month after the day on which the notice is given to the employee; or b) on the day paid personal leave credits are exhausted; or c) after expiration of a period of notice required by the Fair Work Act. Termination on grounds relating to an employee’s performance shall take effect on the later of: a) 14 days after the day on which the notice is given to the employee; or b) after the period of notice required by the Fair Work Act. 105.10. In all cases, termination may take effect after payment of compensation in lieu of the notice required. Payment in lieu of notice may be at the instigation of the Commissioner or the employee. 106. Resignation Ongoing Employees 106.4. An ongoing employee may resign his or her employment by giving the Commissioner at least 14 days notice. If such notice is not given the Commissioner may deduct an amount in lieu from any final monies owing. 106.5. The Commissioner has the discretion to agree to a shorter period of notice or waive the requirement to give notice. 106.6. At the instigation of the Commissioner the resignation may take effect at an earlier date within the notice period. In such cases the employee will be paid compensation in lieu of the notice period which is not worked. Under Performance 107. Performance Counselling 107.1. Where a Team Leader forms the opinion that an employee’s work performance is at risk of falling below the general standard expected for a classification level (or the specific requirements for a particular job) the Team Leader will discuss their concern with the employee. The discussion will consider the issue(s) that may be affecting the employee’s performance and what action needs to be taken to address the situation. Where the action taken under this clause does not lead to an acceptable level of performance then action should be taken under clause 107.2. 107.2. Employees should be given help to improve their work performance to a satisfactory level through fair procedures that protect the interests of the ATO, its employees and its clients. These procedures may take the form of : a) role clarification (including the Team Leader’s expectation of the role); and/or b) training; and/or c) some other support/development activity. Such procedures may be included in a Performance Improvement Plan (PIP). A reasonable period of time shall be provided for the employee to achieve a satisfactory performance level. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 88 107.3 If the ATO determines that: a) there is available work; and b) it is in the interests of the employee and the ATO to do so; the employee may be assigned to other duties in the ATO, provided at the time of so deciding, it has been determined that the employee is capable of carrying out the alternate duties. 107.4. Where action under 107.1 and 107.2 does not lead to an acceptable improvement in performance, unsatisfactory performance procedures should take place. 107.5 Where in the past six months an employee has had action taken in relation to 107.2 and the Team Leader forms the opinion that the employee is again at risk of falling below the general standard expected for a classification level (or the specific requirements for a particular job), the Team Leader will again discuss their concerns with the employee before taking action under this clause or clause 108. 107.6 Where as a result of clause 107.4 or 107.5 it is proposed to use the procedures in clause 108, the employee should also be counselled as to the likely consequences if the employee does not reach the required standard. 108. Unsatisfactory Performance Procedures Preamble 108.1 This Agreement continues to incorporate unsatisfactory performance procedures intended to focus the responsibility for management of under performing employees at the workplace level. The procedures provide for Team Leaders to be more responsible for the direct management of under performing employees while providing employees with a formal framework under which issues concerning assessment of their efficiency can be properly managed. These procedures only apply to ongoing employees who are no longer on probation. Most Appropriate Action 108.2. These procedures are not to be used where: a) it is suspected that an employee has breached the APS Code of Conduct, or b) it is reasonably suspected, and a medical practitioner confirms the employee’s physical or mental capacity may be a cause of their unsatisfactory performance, or c) there is a genuine case of the services of an employee no longer being able to be effectively used because of technological or work practice changes in the ATO. Warning 108.3. If, at any time, an ongoing employee's work performance becomes unsatisfactory, a written final warning will be issued to the employee by the Director. This would usually follow action consistent with clause 107.2. 108.4. An employee's work performance will be considered to be unsatisfactory if they fail to attain and subsequently maintain a standard of efficiency that an employee may reasonably be expected to attain and subsequently maintain in the performance of those duties. 108.5. Before issuing a final warning, the Director must be satisfied that: a) the procedure to date has been fair and free from bias; and b) the employee has seen and had an opportunity to comment on the Team Leader's recommendation; and c) the employee has been given an opportunity to put their case to the Director and to raise any factors which may have materially prejudiced the employee from achieving the expected standard. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 89 108.6. The written warning will: a) detail the problems with the employee's performance; b) confirm the standard required to be achieved to be satisfactory; c) specify how long the employee has got to reach the standard. This period will generally be eight weeks, except where the Director determines that a different period is appropriate. In these cases the written warning will include the reasons for the different period; and d) set out the likely consequences if the employee does not reach the required standard. Assessment Period 108.7. The Team Leader will then assess the employee's performance on a fortnightly basis, or on a shorter period if appropriate. In circumstances where, in the opinion of the Director, there would be a benefit from the employee's performance being assessed by an independent assessor, the Director will appoint an assessor from outside the immediate work area. The employee will be given an opportunity to comment on each progress report. Progress reports, including any employee comments, will be provided to the Director as they are produced. 108.8. The employee may not be moved to another job, assigned to other duties or offered a voluntary redundancy except as part of the performance management plan. 108.9. Requests for annual leave, purchased leave or long service leave may be approved, but will not extend the assessment period unless this is agreed with the Director or unless the leave had been approved prior to the commencement of the formal review process. 108.10. The period of review determined in sub clause 108.6 will be extended where the employee is absent due to their personal illness or injury which is supported by a certificate from a health practitioner for: a) a single period of five days or more; and/or b) broken periods totalling to 20% or more of the period of review. The length of the extension will be total number of working days of a) and b) above. Where Performance Has Improved 108.11. If performance has improved to the required standard, no further action will be taken. Action if Performance Still Unsatisfactory 108.12. If performance is still unsatisfactory at the end of the assessment period, the employee will be given seven days to show cause why action should not be taken against them. 108.13. The action that may be taken against the employee includes, but is not limited to, the following: a) movement to a more suitable work unit; or b) reduction in salary and/or classification; or c) termination of employment on the grounds of unsatisfactory performance of duties. Movement 108.14. Assignments to other duties shall be processed in accordance with s.25 of the Public Service Act 1999. Reduction in Classification 108.15. An employee who is reduced in salary or classification without consent may request a review of the decision at any time, in accordance with the ATO Procedures for Review of Employment Actions 108.16. The ATO will stay the decision pending the outcome of the primary review where: a) The request is lodged by the employee within ten working days of being given notice of reduction; and ATO (GENERAL EMPLOYEES) AGREEMENT 2009 90 b) A statement in support of the request for review is lodged within a further 14 working days. The ATO will further stay the decision until the outcome of the secondary review if the employee seeks a secondary review by the Merit Protection Commissioner within ten days of being notified of the outcome of the primary review. Notwithstanding the provisions of clause 108.19, where the ATO does not accept the findings/recommendations of the Merit Protection Commissioner in relation to confirmation/revocation of the reduction in classification or salary, the employee may, within 14 days of receiving such advice from the ATO, lodge a dispute with the AIRC under Step 3 of clause 136.8. 108.17. If the employee fails to attend meetings and/or hearings at either the primary or secondary review phase, other than in circumstances accepted by the Commissioner of Taxation or Merit Protection Commissioner (as appropriate) as being beyond the employee’s control, the stay of the decision will lapse and the reduction will take effect one month after notice was given, or immediately if this date has passed. The review will continue to finalisation. 108.18. If no request for review is lodged within the times outlined in sub-clause 108.16, a notice of reduction in salary or classification takes effect after one month. 108.19. Decisions about reduction in salary or classification are not subject to the disputes avoidance/ settlement provisions of Clause 136. 108.20. Before deciding to terminate the employment of an employee, the Director is to ensure that correct procedures have been followed. Review of Employment Actions 108.21. The process for reviewing work performance will not be delayed by lodgement of a review of employment action. 108.22. Review of employment actions should be lodged and dealt with expeditiously at the appropriate step in the process. 108.23. Any review of employment actions not resolved by the end of the process will be dealt with as per sub-clauses 108.15 to 108.19. Employee Request for Termination 108.23. Once an employee has been given a written warning, the employee’s employment may be terminated before the completion of the period specified in the written warning if the employee asks. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 91 Monitoring 109. Automated Employee Monitoring Principles 109.1. Automatic work measurement data may be captured and used. 109.2. Employees will be advised if new technology can monitor individual performance. 109.3. Employees will be informed where individual work performance data will be collected. 109.4. Employees will be informed of the use individual work performance data will be put to. 109.5. Such data will not be the sole or primary source of performance assessment. 109.6. Individuals may access information about their own or team level work performance. 109.7. Access to individual data will be limited to those with a "need to know" in connection with performance appraisal and the efficient operation of a work area. Employee Safeguards 109.8. Access to and use of data on individual employees must be consistent with privacy laws. 109.9. Performance information that is freely accessible will not identify specific employees; 109.10. Individual information can only be used in selections with the approval of the employee concerned but an overall appraisal which reflects this information may be used. 109.11. Systems are not to be used to measure the number of keystrokes made by an individual in any given period. Performance Improvement and Market Testing 110. ATO Approach 110.1 The ATO approach to performance improvement and market testing: a) complies with Government policy b) aims at developing a more efficient, effective and adaptive organisation c) includes consulting with employees and, where they choose, their nominated representatives, about : i) the process to be used in market testing; ii) the management of employees affected by market testing; and iii) the reasons for the outcomes of market testing. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 92 Classification and Remuneration System 111. Consultation with Employees – Classification and Remuneration Matters 111.1. Any change to classification and remuneration arrangements would be introduced by way of a formal variation to this Agreement in accordance with the Workplace Relations Act 1996. 112. ATO Classification Arrangement Classification Cadet APS Graduate APS APS Level 1 APS Level 2 APS Level 3 APS Level 4 APS Level 5 APS Level 6 Executive Level 1 Executive Level 2 112.2 Local titles or designations may be used in addition to APS classifications to facilitate recruitment advertising and people management as well as to identify jobs within ATO Professional Streams. Local titles or designations will not impact on the classification level of a job. 112.3. Where the Commissioner wishes to employ a person in a classification which is not included in this agreement but is recognised as part of the APS Classification structure below Executive Level 2, the Commissioner may employ that person and the relevant classification will be determined in accordance with the Classification Rules. Salary will be set in accordance with Clauses 17 to 19 of this Agreement. 113. Recruitment and Selection 113.1. The ATO will consult with employees and their representatives in relation to any reviews or significant changes to its recruitment and selection policy. Workplace Environment 114. Code of Conduct 114.1. The ATO is committed to ensuring that all employees are aware of and comply with the standards of conduct as detailed in the APS Code of Conduct in the Public Service Act 1999, and that the ATO procedures for determining breaches of the APS Code of Conduct are properly applied. 114.2 The ATO will monitor the application of the procedures for determining breaches of the APS Code of Conduct, in particular: a) That formal Code of Conduct action is taken where appropriate and in particular that action taken is clearly linked to suspected breaches of the APS Code of Conduct; b) Ensure that advice, guidance and/or training is provided for Team Leaders and other delegates on the proper application of the procedures and/or interpretation of Code of Conduct; and c) Maintain a database of Code of Conduct cases and outcomes to ensure consistency in respect of the application of charges and sanctions. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 93 114.3 Should there be cases where the recommendations of the Merit Protection Commissioner are not adopted by the ATO, advice on the basis for not adopting such recommendations will be provided to the applicant. 115. Anti-Discrimination 115.1. All employees are entitled to be treated fairly and equitably. 115.2. All employees are entitled to be provided with a work environment and conditions of employment that are free from discrimination and harassment. 115.3. Persons bound by this Agreement will seek to prevent and eliminate unlawful discrimination on the basis of race, colour, sex, sexual preference, age, physical or mental disability, marital status, family responsibilities, pregnancy, religion, political opinion, national extraction or social origin. 115.4. Every endeavour will be made to ensure that neither the provisions of this Agreement nor their operation are directly or indirectly discriminatory in their effects. 115.5. Nothing in this clause affects: 115.6. a) treatment exempted under Commonwealth anti-discrimination legislation; b) payment of junior rates of pay; c) a Team Leader’s right to make decisions that are not unlawfully discriminatory; d) the right to pursue matters in any state or federal jurisdiction, including HREOC; or e) any exemptions permitted by the Workplace Relations Act 1996. Team Leaders at all levels in the ATO are responsible for ensuring that all employees are aware of what constitutes harassment, appropriate/inappropriate behaviour, etc and ensuring that action is taken to deal with any issues in a timely fashion. 116. Workplace Diversity 116.1. The principles of fairness, equity and workplace diversity are integral to sound people management. 116.2. A Workplace Diversity Program, established in consultation with employees, aims to develop, within the corporate culture, an emphasis on leadership, ethics, affirming and valuing employees, and helping to balance work and family responsibilities. 116.3. The Workplace Diversity Program builds on previous EEO Programs and continues to support the application of anti-discrimination and equity legislation requirements in the ATO. 116.4. Aboriginal people and Torres Strait Islanders, people with disabilities, people from a nonEnglish speaking background and women will be encouraged to apply for all types of positions at all levels of the ATO. 116.5 The ATO is committed to ensuring age equitable employment, promotion, retention and training for mature aged workers. To support the retention of matured aged workers, the ATO will support a range of work / life balance arrangements 117. Occupational Health and Safety (OH&S) 117.1. All reasonable steps will be taken to provide employees with a healthy and safe workplace. 118. Accommodation 118.1 The ATO is committed to providing high quality accommodation for its workforce which is ATO (GENERAL EMPLOYEES) AGREEMENT 2009 94 suitable for ATO business requirements including the accepted professional needs of employees. This will be reflected in the ATO’s Workforce Plan and ‘Place’ principles 118.2 The ATO will continue to make more effective use of space, greater use of flexible work arrangements and rationalise accommodation holdings. 118.3 Where new accommodation is to be designed or existing accommodation modified, affected employees and, where they choose, their representatives, will be consulted. 118.4 Without reducing the general requirements concerning quality and consultation, employees regularly engaged in field work may be required to use shared accommodation. The sharing arrangements and ratio of workpoints to employees will have full and proper regard to the nature of the employee’s work. 119. Disruption due to Building Activity 119.1. When building activities are likely to cause disruption in an office, the Commissioner and the affected employees and their representatives, will seek to agree on measures that can be used to prevent employees from being subjected to any ‘disruption’. 119.2. If employees are to be relocated to suitable temporary accommodation for an agreed period, they will be given details of the proposed relocation as soon as practicable so that adequate consultation with them can occur. 119.3. If temporary accommodation is in a number of different locations, the Commissioner will consult with affected employees as to which location individual employees may be attached. 119.4. Where employees are temporarily relocated, excess travelling time and fares will apply. 119.5. In situations where ‘disruptions’ are unavoidable at a particular location, the Commissioner and the affected employees and, where they choose, their representatives will negotiate an appropriate disability allowance. The Disputes Avoidance and Settlement Procedures will apply if agreement cannot be reached. 119.6 "Disruption” means the detrimental environmental effects on the working conditions of office based employees caused by a variety of factors including one or generally more of the following: dust, noise, fumes, heat, vibrations, cold, wet, dirt, loss of amenities and general inconvenience, which may arise from building activities. “Loss of Amenities” means loss of access to normal activities such as tea-room, hot water, coffee making, fridge, change room. “General Inconvenience” means overcrowding, loose electrical wiring, reduced or no telephone access if the use is necessary for the performance of duties. 120. Procedures for Air-Conditioned Workplaces 120.1. Site Safety Forums will be provided with advice on a quarterly basis on the testing and maintenance of air conditioning systems. This advice will be in the form of a report from the Building Manager and will detail that the regular program of testing and maintenance has been carried out in accordance with the Australian Standards 120.2. Should the testing for bacteria counts be outside the relevant standard the ATO will comply with Comcare Fact Sheet No 40 – Legionnaires disease – December 2001 (or its successor) which allows for further testing and for the provision of advice. 120.3. Health and safety representatives will, upon request, be provided with information regarding the workplace indoor air temperature and humidity within a reasonable time. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 95 Section F - Skilling & Development 121. Performance system Intent/Purpose 121.1 The Performance System enables organisational, team and individual performance to achieve ATO outcomes through collaborative approaches that: a) focus on employees' learning and development for their current job as it may evolve, and the development of varied and transportable career capabilities; b) align people and team accountabilities with ATO outcomes; c) focus on people and team involvement in, and accountability for, planning, people, financial and resource management decisions; and d) build and consolidate professional relationships through provision of regular feedback, recognition of performance and by discussing mutual expectations about working relationships. 121.2 All parties commit to effective use of the Performance System in order to enhance delivery of ATO business outcomes. This is achievable through focusing on relationships that support employees’ capability, motivation and adaptability, thus contributing to increased job satisfaction. 121.3 All employees will have a team plan and an individual Performance and Development Agreement (PDA) that : a) they contribute to developing through discussion with their manager, and regularly review and update collaboratively; b) have clear links to relevant strategic plans (business unit/line delivery/ATO Sub Plans/ ATO Plan); and will promote the provision of feedback on these higher level plans c) identify planned outcomes/outputs, and record in their PDAs employees’ agreed contributions to delivering team outcomes d) identify employees’ learning and development needs and how they will be met, and e) identify mutual expectations and roles in contributing to a relationship where feedback occurs as part of ongoing activities 121.4 Employees will receive regular feedback from their Team Leaders/directors. There will be both formal and informal feedback, it will be provided regularly by the Team Leader and it will include progress against the Performance and Development Agreement. Feedback will: a) recognise the employee’s contributions to individual, team and corporate outcomes, and identify ways to improve and develop; b) place equal emphasis on business outcomes and the behaviours demonstrated in achieving those outcomes; c) allow provision of comments/evidence as required; and may include agreed sources ATO (GENERAL EMPLOYEES) AGREEMENT 2009 96 in addition to the Team Leader’s observations to ensure balance and objectivity; d) clarify mutual expectations as necessary and clarify performance issues as soon as practicable after they arise. The ATO does not intend to require all teams to complete multi sourced feedback. 121.5 Formal feedback includes a mid-year and annual performance discussion to assess an employee’s progress against the Performance and Development Agreement and to arrive at a shared understanding of an employee’s overall performance. Employee Reward and Recognition Scheme 121.6 During the nominal period of this agreement the Commissioner will administer the Employee Reward and Recognition Scheme which is aimed at rewarding and recognising the achievements of employees. 122. Capability Development Capability Development - intentions 122.1 The ATO and its employees commit to maintaining and developing individual and organisational capability, acknowledging mutual responsibility for learning and development. 122.2 The ATO is committed to ensuring all employees: a) have opportunities to develop and maintain the capabilities required to perform their current job, now and as it may evolve. b) have opportunities to develop the varied and transportable capabilities they will need to advance their career, in the context of the ATO’s future business directions, organisational priorities and team operational requirements c) have a Learning and Development Plan with their Team Leader that identifies agreed learning and development needs, how and when they will be addressed and how the learning outcomes will be measured. 122.3 The ATO will facilitate this through an integrated approach to capability profiling, assessment and development, as part of a capability framework that supports and integrates with other elements of the ATO people system. 122.4 As part of the commitment in clauses 121 and 122.2 to 122.3, the ATO will use the capability framework to assist in: a) developing and maintaining a Learning & Development Plan that details the learning and development priorities for the ATO; b) enabling individual employees to increase the variety and transportability of the capabilities that they attain through their learning and development activities; c) supporting Team Leaders in identifying and assessing employee capabilities; d) ensuring that the needs of individuals in Employment Equity & Diversity identified groups and part time employees are taken into account, where practicable, in the provision of learning and development activities; e) ensuring the continued provision of support for employees with disabilities; f) individual and organisational career planning; and g) workforce planning. 122.5 As part of the commitment in clauses 121 and 122.1 employees will: a) develop a Learning and Development Plan as part of their Performance and Development Agreement with their Team Leader to address gaps in capabilities; b) keep their capabilities for their current job up to date; ATO (GENERAL EMPLOYEES) AGREEMENT 2009 97 c) undertake identified learning and development activities in keeping with corporate priorities, as agreed with or directed by their Team Leader, and any assessment activities related to these activities; and d) contribute to the learning and development of other employees as agreed with or directed by their Team Leader. 122.6 Neither formal nor informal capability assessment will be used for: a) an underperformance process for the purposes of clauses 107 and 108; or b) disciplinary, redundancy or pay review processes. 123. How to identify individual learning and development needs How to identify individual learning and development needs. 123.1 Learning and Development needs will be discussed and agreed with the Team Leader as part of the performance and development discussions. These will be documented in a Learning and Development Plan. Learning needs for the current job are based on the Performance Agreement. Development needs are discussed and agreed with the Team Leader within the context of the employee’s career aspirations and the ATO’s future business directions, organisational priorities and operational requirements. 123.2 Team Leaders and employees should routinely assess capability development requirements informally within the Learning and Development component of the Performance Agreement. 123.3 Capability assessment will be used as a means of providing confirmation of capability and learning at the individual level and assurance of capability at the organisation level. The ATO has developed principles of assessment to support capability assessment processes and will continue to update these principles from time to time. These principles will continue to cover the rules of natural justice, the need for fairness, equity and transparency in conducting assessments, the role of objective evidence, the need to consider the diversity of the ATO’s workforce and ethical and legal issues associated with assessment processes. These principles will be used when gathering and judging evidence to decide whether an employee has achieved a standard or objective. 123.4 The ATO will provide a range of capability assessment tools, and the time to use them, to enable employees to self- assess their capabilities based on the capabilities required for particular jobs. 123.5 The ATO will record information about the required capabilities for individual jobs and all assessments of individual capability. Employees, their Team Leaders and their managers will have access to this information for planning learning and development within the team and work area. System administrators will have access to this information for the purposes of aggregating learning and development needs and workforce planning. 123.6 Different forms of assessment will be used and may include: Informal assessment This is usually conducted in conjunction with the PDA conversation so that capability and learning needs are identified and captured in the learning and development plan. It may involve individual self-assessment, team leader discussion of the selfassessment, team leader/advisor/coach or work place assessor observations, feedback from client/team members/peers, and learning and development outcomes from an agreed learning event. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 98 Formal assessment This is a process of gathering information about an individual‘s capabilities in a valid and rigorous assessment process that collects multiple sources of evidence to measure achievement against a defined set of capability benchmarks. A formal assessment process will be conducted by independent appropriately skilled assessors trained in relevant assessment methodologies, with the necessary expertise in the work being assessed to provide accurate assessments. 123.7 Within the ATO formal assessment processes are only used when assurance of capability is required in order to complete certain work. Where such assurance is required, employees will be notified at the earliest possible time. Formal assessment processes will be applied to certain roles identified by risk or leadership impacts on ATO operations. Examples where formal assessment is used include the ATO’s Professional Accreditation processes, its Graduate Development programs, and other advancement development programs referred to in clause 125. 123.8 The ATO does not intend to use psychometric tests as part of the assessment in formal capability assessment processes. However such tests may be used to provide individuals with information about their personal preferences, team dynamics or other factors that may develop their self-awareness and aid their learning and development 123.9 Where an employee is dissatisfied or disagrees with the results of a formal or informal capability assessment they may supply further evidence and request re-assessment or request an independent review of the assessment results. 123.10 Where the process used to select an employee in a merit selection process includes at least the same techniques, activities and level of assurance as a type of formal capability assessment and the employee was found to be capable, then the results of that selection process may be used as a formal capability assessment. 124. How learning and development needs will be met. 124.1 The ATO will provide employees with a range of learning and development opportunities (such as on the job, self directed learning, formal training, technology based learning etc) to address identified learning and development needs. The ATO will ensure that employees have the time and opportunity to meet their agreed needs as identified in their Learning and Development Plan. 124.2 The ATO is committed to ensuring employees have the capabilities needed to do their job as the work/role changes. Therefore to minimise the impact that the changing work has on employees, wherever practicable the ATO will take steps to provide access to learning and development activities prior to new work being undertaken. In the event that the ATO is unable to provide access to learning and development prior to new work being undertaken, time & support will be provided to employees in order that they can acquire the capabilities for their new work/role. 124.3 Where an employee has been unable to successfully complete a formal assessment process ( eg obtaining accreditation, or completion of a development program) or is not making reasonable progress towards meeting identified learning or development needs as part of the particular program, the employee (and where requested their representative) and their Team Leader will discuss the most appropriate course of action. Such action might include: a) For the employee to address the learning or development needs identified in their assessment in order to be re-assessed. This process will recognise the corporate priority of giving the employee an opportunity to complete formal assessment (eg obtain accreditation or satisfactory completion of a development program) and ensure that appropriate support is provided to assist the employee in addressing learning or development needs identified by the formal ATO (GENERAL EMPLOYEES) AGREEMENT 2009 99 assessment process. b) If identified learning needs cannot be met by the employee, other action could include: i. in the case of formal assessment such as professional accreditation the employee can be assigned to duties other than the role for which they were assessed. These duties would be at their existing substantive level, commensurate with their capabilities and taking into account their personal circumstances (including home office and area), work history and contribution to the work of the ATO ii. in the case of formal assessment that occurs as part of a development program this may eventuate in removal of the employee from the program. Clause 125.8 and 125.9 will apply to development programs that are part of the ATO’s suite of Advancement Development Programs. 124.4 The ATO does not intend to make Professional Accreditation a pre-requisite to any promotion or transfer. However the ATO may require the successful employee for a position with a designated role covered by Professional Accreditation to obtain accreditation within a reasonable period after selection for that position. 125. Advancement Development Programs 125.1 The building of individual and organisational capability may be addressed through the use of Advancement Development Programs (ADP) that utilise the ATO development broadband. 125.2 The ATO Development Broadband will be used in a suite of advancement programs aimed at building specific capabilities for employees at entry-level. Each ADP in the ATO Development Broadband will have an entry-level and exit-level classification, and each exit-level will be no more than one classification level above the entry-level. The entry-level APS classification for each ADP will reflect the different nature of the work performed in the relevant area of the ATO. 125.3 An ADP is a structured development program that ensures capabilities are developed to the level required by each ADP to meet the requirements for advancement to the next APS classification level within the ATO Development Broadband. 125.4 The ATO Development Broadband will be used for those employees required to undertake a mandatory development program and whose progression to the exitlevel classification is subject to their successful completion of an ADP. 125.5 Any employees who commenced on the Graduate, Undergraduate or Cadet Programs before 1 July 2009 will continue to be employed under the specific conditions of service outlined in their original offer of employment. 125.6 The ATO Development Broadband will span the APS 1 to APS 6 classification levels. 125.7 125.8 The classifications within each advancement program will differ to reflect the capabilities each program is designed to develop. New ongoing employees who, on merit, are selected to join the ATO as a participant in an ADP will be engaged as ongoing employees subject to successfully meeting all requirements of the respective ADP. Where such an employee does not successfully complete the ADP, they will have their employment terminated for failing to meet a condition of their engagement. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 100 125.9 Existing APS employees who, on merit, are selected to participate in an advancement program, do so at the entry level of the ADP, irrespective of their level prior to joining the ADP. For those employees whose APS level is above the entry-level classification for the ADP, this would require their agreement to permanently reduce in APS classification to the entry-level of the ADP. Employees who are below the entry level classification for the ADP will be promoted to the entry-level of the ADP. Existing employees who do not then successfully complete the requirements of the ADP will be assigned duties at the entry level classification of the ADP. Employees who successfully complete the ADP will be assigned duties at the level they have been advanced to in the ATO Development Broadband. 125.10 The salary level for employees in an ATO Development Broadband will be determined in accordance with clauses 10,17, 18, 19 and 20 of this Agreement. 125.11 Upon successfully completing the relevant ADP requirements, participants will be advanced to the relevant higher APS classification level. An employee on an ADP may not advance to a level within the ATO Development Broadband higher than that specified in the ADP for which they have been selected). 125.12 Participants on ADPs are required to work in placements in business areas on terms set out in the ADP requirements. Graduate and Cadet Development Broadband 125.13 A Development Broadband will be used for the Graduate Program and the Cadet Program. This broadband will comprise the APS 3 and APS 4 levels. An employee in the Development Broadband may advance between the APS 3 and APS 4 classifications contained within the broadband by receiving an, at least, satisfactory performance rating and by meeting the conditions required by the Commissioner for proceeding beyond the barrier within the broadband. The formal APS classification of an employee advancing, transferring or being promoted to the broadband will be the lowest classification included in the broadband which has a maximum salary equal to or above the salary of the employee. 125.14 Any employee engaged or reassigned as Graduate APS or Cadet APS who has successfully completed their training will be advanced or transferred to APS Level 3 that is part of the APS Level 3 – APS Level 4 broadband - the Development Broadband. 126. Continuing Professional Development Continuing Professional Development 126.1 The ATO is committed to maintaining the professional standards of employees. The ATO may approve or require employees to attend structured continuing professional development activities (courses, seminars, conferences) that address, enhance or maintain the learning and development needs of the employee and benefits the ATO business needs. In instances where the ATO requires employees to attend professional development activities, costs will be borne by the ATO. In instances where approval is sought by an employee to attend a professional development activities, all or part of the costs of attending may be borne by the ATO. Formal Qualifications ATO (GENERAL EMPLOYEES) AGREEMENT 2009 101 126.2 The need for formal qualifications is not a universal requirement of all jobs in the ATO. There will be no arbitrary qualification barrier for advancement between classification levels across the ATO. 126.3 Due regard will be given to the capabilities of existing ATO employees to ensure that those who possess relevant capabilities will not be precluded from applying for a job 126.4 This will be recognised by: a) where practicable, introducing the capability and educational requirements as positions become vacant or a new position is introduced; and/or b) ensuring that an appropriate transition provision, covering existing employees, is included in any determination introducing mandatory qualifications; and/or c) where appropriate, recognising relevant capabilities as the equivalent to possession of formal qualifications. 126.5 Clauses 126.3 and 126.4 will apply to selection for higher duties or promotion or assignment to other duties at level. 126.6 Employees will be advised if their current job will be affected in terms of requiring formal qualifications. 126.7 If the ATO is considering the introduction of any new formal qualifications, employees and their representatives will be consulted. 126.8 There is a continuing expectation that people in particular jobs should possess and apply formal accreditation or qualifications eg Fraud positions. 127. Career Development 127.1 The ATO is committed to supporting employees to develop for future careers in the ATO. The ATO will work with employees to assist them take responsibility to progress and/or develop careers, and will support them to progress or develop their capabilities for this purpose. This could be through a variety of mechanisms such as mentoring, coaching, on the job learning, wider roles or roles in other areas. Employees and their Team Leaders will discuss and agree on how capabilities can be obtained as part of the development of their learning and development plan. 127.2 An employee may be seconded to another organisation for a fixed term to enable the employee to obtain relevant capabilities. Any secondment will be on terms and conditions agreed between the employee, the Commissioner and the organisation where the employee is to be placed. Leave for Full Time Studies 127.3 An employee may be granted leave to undertake a full time course of study, having regard to: a) the financial resources, operational needs and corporate goals of the ATO; ATO (GENERAL EMPLOYEES) AGREEMENT 2009 102 b) the effective work performance of the employee; c) the capability needs of the ATO; d) personal development needs of the employee; and e) any other benefit to the ATO or the employee. 127.4 Unless approval is given for the leave to be with full pay or a proportion of full pay, the leave will be without pay. 127.5 Leave with pay or with a proportion of pay counts as service for all purposes. 127.6 Leave without pay counts as service for all purposes other than the accrual of annual leave. 127.7 Approval may be revoked where progress in the course of study is not satisfactory. Employees are entitled to have any relevant issues that may have affected their satisfactory progress on a course considered before any decision is made to revoke approval for leave for full time studies. 127.8 An employee granted leave for full-time study within Australia may be required to return to duty between academic years. Support for Part-time Studies 127.9 The ATO commits to providing support for approved employees undertaking eligible part time studies (an ‘approved student’). Decisions to grant approved student status will have regard to: a) the personal commitment of the employee represented by a plan that outlines the personal resources and time that will ensure success in the studies; b) the financial resources, operational needs and corporate goals of the ATO; c) the effective work performance of the employee; d) the capability needs of the ATO; e) personal development needs of the employee; f) any other benefit to the ATO or the employee; and g) the need for particular considerations to be given to Aboriginals or Torres Strait Islanders for their study activities. 127.10 An employee may only take approved study leave during their regular hours and within the regular bandwidth. 127.11 Regular part time employees may be granted pro rata leave with pay. 127.12 Approved Students undertaking study activities during the regular bandwidth are entitled to leave with pay: a) to travel to and from, and attend compulsory examinations/assessments; b) for study and travel purposes for the relevant academic period, up to a weekly maximum of 8 hours, or up to a weekly maximum of 13 hours for Aboriginal and Torres Strait Islander employees. The actual amount of hours will be ATO (GENERAL EMPLOYEES) AGREEMENT 2009 103 determined by the manager; c) to undertake ‘Swot vac’ of up to 18 hours per subject with a maximum of 36 hours per semester. The actual amount of hours will be determined by the manager. 127.13 In addition, an approved student may, subject to manager discretion, also receive benefits that include: a) additional leave in extenuating circumstances; b) leave credits for use for other study activities during a semester if less than the full weekly entitlement to paid leave is required; c) leave with pay for study on an external basis, or study that is outside the bandwidth for ordinary duty or only relates to preparation of a thesis. This benefit could take the form of leave with pay for attendance at compulsory study activities and up to 3 hours leave each week for other study activities. Financial Assistance for Study 127.14 The ATO will develop and deliver financial assistance programs for employees to position and sustain our workforce to meet future needs. 127.15 ATO scholarships may be established to provide high performing employees with time and financial assistance to undertake/complete relevant qualifications. 127.16 Leave to undertake full time study or development placement may be subject to the employee returning to duty in the ATO for a period equal to the period of leave granted. Assistance To Award Holders For Study 127.17 An employee who is selected as an award holder to undertake a study program or a scheme of study under a recognised sponsorship program may be granted such leave and financial support as is determined by the ATO to be appropriate. Reimbursement of Professional Fees for AVO employees 127.18 The AVO undertakes to reimburse annual fees incurred in primary professional membership (eg Australian Property Institute) for AVO employees below the level of EL1, if it is a requirement of their job to hold such qualification. Subject to approval by the relevant manager, employees who have one or more secondary professional memberships, shall be reimbursed fees to those professional organisations, where AVO derives a commercial benefit, or they add value to the AVO. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 104 Section G - Technical & General 128. Name of the Agreement 128.1 This Agreement is called the ATO (General Employees) Agreement 2009. 129. Who Does the Agreement Cover? 129.1 This Agreement covers and is binding on: Employer The Commissioner of Taxation Unions The Australian Municipal, Administrative, Clerical and Services Union (ASU) Employees All employees of the ATO, including the Australian Valuations Office, who are employed under the Public Service Act 1999 in classifications below APS Executive Level 2, except: a) any employee who is engaged overseas only to perform duties overseas; or b) any employee who is employed on an AWA. 130. When Does the Agreement Start and End? 130.1 The Agreement takes effect from the seventh day after notification is given by the Workplace Authority that the Agreement passes the no disadvantage test, in accordance with the Workplace Relations Act. 130.2 The nominal expiry date of the Agreement is two years after the date arrived at by clause 130.1. 131. Definitions 131.1 For the purposes of clauses 84-86 “another person” means a person with whom the employee does not reside and for whom the employee has caring responsibilities. “AIRC” means the Australian Industrial Relations Commission. “APS” means the Australian Public Service. “ASO” means Administrative Service Officer. “ATO” means the Australian Taxation Office. “AVO” means the Australian Valuation Office. “BSL” means Business and Service Line. “Commissioner” means the Commissioner of Taxation, or a person who is delegated or authorised to act on his or her behalf. “Consultation” means the sharing of information and providing a genuine opportunity for employees and their representatives to put their views to the appropriate decision maker and for those views to be considered before a final decision is made. “Director” means the person to whom an employee’s Team Leader reports or an EL2 to whom an employee reports. “Eligible salary” for the purposes of Sabbatical Leave in clause 82A means salary, excluding allowances (except higher duties allowance) before adjustments for salary packaging or purchased leave. “Emergency wardens’ means chief wardens, floor wardens and wardens of the Emergency ATO (GENERAL EMPLOYEES) AGREEMENT 2009 105 Control Organisation. “Employment” means the current period of engagement with the APS. “FMA Act” means Financial Management and Accountability Act. “HDA” means higher duties allowance. “Household” is defined as the residence in which the employee normally resides; “Immediate family” includes: (a) a spouse, child, parent, grandparent, grandchild or sibling of the employee; or (b) a child, parent, grandparent, grandchild or sibling of a spouse of the employee. where “spouse” includes the following: (i) a former spouse; (ii) a de facto spouse; (iii) a former de facto spouse; and where “de facto spouse”, of an employee, means a person who lives with the employee on a genuine domestic basis although not legally married to the employee. This includes same sex couples. “General Manager” means the General Manager of the Australian Valuation Office or a person who is delegated or authorised to act on his or her behalf. "Gross Earnings" means salary and salary related allowances. “Misconduct” means a breach of the APS code of conduct. “Negotiation” means conferring in good faith, with a view to reaching agreement. However, it is recognised that agreement will not always be possible. “Organisation of employees” means an organisation of employees registered under the Workplace Relations Act 1996. “Overtime salary barrier” means the minimum salary payable at the Executive Level 1 classification level. “NPM” means National Program Manager. “Promotion” has the same meaning as under the Public Service Act 1999. “Regular part-time employment” means employment of less than 147 hours over a 4-week settlement period which has a regular pattern such that hours of duty are capable of being specified in accordance with sub-clause 53.13 of this Agreement. “Representatives” – in the context of phrases ‘employees and, where they choose., their representatives’, the term ‘representatives’ means a person elected or chosen by an employee or employees in a workplace to represent the collective views of that employee or those employees in relation to the matter under this Agreement. “Service” means both the current period of employment with the APS and prior periods of employment with recognised organisations for the purposes of the Long Service Leave (Commonwealth Employees) Act 1976. “Skills Barrier” means the salary barrier through which a Valuer cannot proceed until they satisfy the requirements for progression. “Team Leader” means the person to whom an employee reports. “Union” has the same meaning as 'trade union' under the Workplace Relations Act 1996 “VIT” means Valuer in Training. “Viva Voce barrier” means the salary barrier through which a Valuer in Training cannot proceed until they satisfy the requirements for progression to the Valuer broad banded structure. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 106 132. Relationship to Other Agreements and Awards 132.1. This workplace agreement is a comprehensive agreement. 132.2. However, any right, obligation or liability that was already accrued or incurred under the provisions of a superseded award or agreement shall be preserved. Any benefits accrued shall be subject to the operation of this Agreement. 133. Safety Net Clause 133.1 If, within 6 months of the commencement of this Agreement, it can be shown to the satisfaction of the Commissioner that: i. a condition in the ATO (General Employees) Agreement 2006 was inadvertently displaced; and ii. that displaced condition was significantly advantageous to employees, the Commissioner will convene a meeting of the ASU and other unions as determined by the Commissioner to consult and agree on appropriate remedies. 134. Closed Agreement 134.1. This agreement exhaustively states the terms and conditions of employment of the employees covered by this agreement other than terms and conditions applying under a Commonwealth law. No further claims may be pursued in respect of terms and conditions of employment, in relation to the period covered by this Agreement, by a party to the agreement or an employee whose employment is subject to the agreement, except where consistent with the terms of this Agreement. 135. Authority of the Commissioner 135.1. This Agreement does not reduce the general authority and responsibility of the Commissioner under the various taxation, superannuation and child support laws and Public Service legislation. 135.2. This Agreement does not prevent the implementation of Government initiatives and directions, or Machinery of Government changes. 135.3. Where a power or authority under this Agreement does not refer to a nominated person, it shall be read to be a power or authority of the Commissioner. 135.4. Where this Agreement has given a power or authority to a Team Leader or team coach, that power and authority has also been given to Directors for employees under their control, NPMs and SES for employees in their Line and/or under their control and Second Commissioners. 135.5. Where this Agreement has given a power or authority to a Director, that power or authority has also been given to NPMs and SES for employees in their Line and/or under their control and Second Commissioners. 135.6 The Commissioner may delegate any of his or her powers under this Agreement or authorise a person to exercise any of those powers on his or her behalf. Flexibility Arrangements ATO (GENERAL EMPLOYEES) AGREEMENT 2009 107 135.7 In recognition of particular skills, capabilities or additional responsibilities, or to meet special workplace circumstances, operational requirements, market rates or to provide individual flexibility, the Commissioner may agree to supplement the terms of this Agreement with payments, benefits or conditions, for an employee, which are above the provisions of this Agreement. 135.8 There will be no restriction on an employee disclosing arrangements under a Flexibility Arrangement to any party. However the ATO will treat Flexibility Arrangements as personal information subject to relevant privacy provisions. 135.9 In relation to Flexibility Arrangements: a) discussions on a Flexibility Arrangement can be initiated by the Commissioner or an employee; b) employees may have an employee representative to represent them in any discussions; c) the Flexibility Agreement may be for a fixed period or only apply when a particular conditions are met; d) the Flexibility Agreement must be signed by the Commissioner and the employee and is enforceable as if it is a term of this Agreement; e) the ATO will report to the National Consultative Forum on the number of Flexibility Agreements in operation and the reasons for their operation without compromising the privacy arrangements above. ATO (GENERAL EMPLOYEES) AGREEMENT 2009 108 Section H - Disputes 136. Disputes Avoidance and Settlement Procedures General 136.1 Measures to avoid or resolve disputes over matters covered by this Agreement are based on the provision of information and explanation, consultation, cooperation and negotiation. 136.2 Where an employee is dissatisfied with a decision that relates to a matter covered by this agreement they should attempt to resolve the issue by discussing their concerns with their Team Leader, unless it would be inappropriate to do so. 136.3 At any stage of the dispute settlement procedures an employee may, where they choose, be assisted by a representative, and all relevant persons will deal with that representative in good faith. To avoid doubt, this assistance includes notifying or advising of the existence or escalation of a dispute, or acting as an advocate. 136.4 Any disputes arising out of the application of a previous certified agreement that are unresolved at the date of commencement of this Agreement will be progressed under the dispute resolution procedures in this Agreement. Where this Clause does not apply 136.5 a) Review of Actions Where an employee seeks a review of actions under s.33 of the Public Service Act 1999 in relation to a matter covered by this Agreement, and does not fail for want of jurisdiction, the employee will only have a right of referral of the matter to the AIRC under clause 136.8 Step 3 below where the Commissioner of Taxation has not agreed with the recommendations of the Merit Protection Commissioner. b) Non Disputable Clauses Non disputable clauses are clauses 1, 84.37, 114.1 and 115 – 117. Continuation of work - Conduct during dispute 136.6 If there is no imminent risk to their health and safety, employees will continue to work in accordance with the provisions of their contract of employment or, where this is not inconsistent, established custom and practice at the workplace while any matter in dispute is resolved. 136.7 If there is an imminent risk to their health and safety, employees will be reassigned to alternative available work that is safe and appropriate, either at the same or at another workplace. Dispute Settlement Procedures 136.8 The following procedure will apply in the event of any disagreement about the application or interpretation of this Agreement between the Commissioner and an affected employee or a group of affected employees (hereafter referred to as “the parties to the dispute”). Where the parties to a dispute agree that it is appropriate, some or all of the steps in these procedures may be bypassed. Step 1 The employee(s) will advise their National Program Manager (NPM) in writing that they are in dispute about the application of this Agreement. Within 7 days of receipt of that advice from the employee(s) the NPM shall arrange a conference which should take place as soon as practicable. The conference will be between the appropriate level of ATO Management and the employee(s) and, where they choose, their representative. For the purposes of Step 1 the NPM will determine what is “the appropriate level of ATO management” The NPM will advise the employee(s) in writing of the position reached at the end of the Step 1 process in relation to the dispute and, where appropriate, advise the employee(s) of the next step in the dispute process including time frames for referring the matter to Step 2. If this advice is not received within 21 days (or such longer time as agreed) of the 109 conference(s) held under this Step the employee(s) may commence action under Step 2. If a referral has not been made under Step 2 within 14 days (or such longer time as agreed) of the employee(s) being advised of the outcomes of the Step 1 dispute then the dispute will be considered to be finalised. Step 2 If the matter cannot be resolved under Step 1, any party to the dispute may, within 14 days (or such longer time as agreed) of being advised of the decision under Step 1, may refer the matter to the First Assistant Commissioner, ATO People and Place (FAC ATOP&P) for resolution. If the request relates to a decision or action of the FAC ATOP&P the matter will be sent to the Commissioner for resolution. To try to resolve the matter, the FAC ATOP&P (or Commissioner, if appropriate) will: a) within 7 days of receipt of the referral, set up a conference to be held within 21 calendar days of receipt of the referral and attended by representatives of the FAC ATOP&P (or Commissioner, if appropriate) and the employee(s) concerned and/or their representatives if the employee(s) so requests, or b) with the agreement of the employee(s) concerned initiate another dispute resolution mechanism (this may include mediation or any other agreed means) The FAC ATOP&P (or Commissioner, if appropriate) will advise the employee(s) in writing of the position reached at the end of the Step 2 process in relation to the dispute and, where appropriate, advise the employee(s) of the next step in the dispute process including time frames for referring the matter to Step 3. If this advice is not received within 21 days (or such longer time as agreed) of the conference(s) held under this Step a party to the dispute may commence action under Step 3. If a referral has not been made under Step 3 within 14 days (or such longer time as agreed) of the employee(s) being advised of the outcomes of the Step 2 dispute then the dispute will be considered to be finalised. Step 3 If the matter cannot be resolved under Step 2, any party to the dispute may, within 14 days (or such longer time as agreed) of being advised of the decision under Step 2, refer the matter to the AIRC for resolution (a copy of the referral notice is also to be sent to First Assistant Commissioner ATO People and Place) If having regard to the nature and urgency of the issue, where efforts to resolve the matter at the workplace do not allow the matter to be dealt with in a timely fashion, a party to the dispute may refer it to the AIRC Prior to any AIRC hearing, the parties to the dispute will provide each other with relevant documents and information and an outline of the case that they will put to the AIRC at least 48 hours prior to the scheduled appearance. 136.9 Referral to the Australian Industrial Relations Commission Subject to the procedure above, a dispute about the application or interpretation of this agreement may be referred by any party to the dispute, or where they choose their representative, to the AIRC for conciliation and, if conciliation is not successful, arbitration. The parties to the dispute agree: 136.10 a) that the AIRC may give all such directions and do all such things as it considers necessary for the just resolution of the dispute except those listed in clause 136.10 below. b) to comply with the AIRC’s directions and decisions. a) The Commission is not authorised to arbitrate in respect of the following matters: i) the policy, strategy, nature, scope, resources or direction of the ATO, ii) a direction or reference given by a Minister under the Public Service Act or another Act, iii) decisions, under section 25 of the Public Service Act, which determine the duties of an APS employee, or the place or places where they are to be performed, provided 110 they are consistent with processes and obligations in this Agreement. b) 136.11 Unless all parties to the dispute agree the Commission does not have the power to direct other parties be joined to the dispute or authorise the holding of a ballot of affected employees If a member of the Commission has exercised conciliation powers in relation to a matter, the member must not hear or determine, or take part in the hearing or determination of, the matter if a party to the dispute objects. A party wishing to object to a member of the Commission hearing or determining a matter must lodge their objection prior to the commencement of any hearing proceedings (including direction hearings). Where the member of the Commission gives hearing directions immediately following conciliation, a party wishing to object to the member of the Commission who exercised conciliation powers further determining the matter, must do so within 7 calendar days of the conclusion of the directions hearing. 136.12 The AIRC must refuse to conduct conciliation or arbitration and refer the parties to the dispute back to an earlier Step in the Dispute Settlement Procedures if the parties to the dispute have not made a genuine attempt to resolve the dispute at the workplace level. 136.13 The AIRC must not take action, or any further action, if: a) the Step 1 dispute was notified to the NPM more than 1 year after the action happened, or did not happen and the AIRC is of the opinion that there is no acceptable explanation as to why the notification was not made within the year; b) the affected employee has previously notified of a dispute about the matter and that dispute was finalised; c) the matter is the subject of proceedings or has already been settled as a result of proceedings, whether before a court or another body, under a law of the Commonwealth or of a State or Territory relating to the prevention of discrimination or to equal opportunity; or d) the person who originated the dispute ceases to be an employee. Additional Requirements of the AIRC 136.14 a) If the AIRC makes an arbitrated decision that decision will be made available to the employee and the ATO as soon as practicable, b) The outcome of any arbitration by the AIRC shall be in writing and accompanied by written reasons unless agreed between the parties to the dispute that reasons are not required, c) To avoid doubt, the AIRC may advise the parties to a dispute of its decision in an arbitrated matter and provide the reasons for that decision in writing at a later time. 111 ATTACHMENTS ATTACHMENT A Schedule 1 – ATO General Employees Pay Rates 2009 – 2011 Classification Graduate APS Graduate Administrative Assistant Graduate Administrative Assistant APS Level 1 APS under 18 years APS 1 at 18 years APS 1 at 19 years APS 1 at 20 years APS 1 Adult APS 1 APS 1 APS 1 APS Level 2 APS 2 APS 2 APS 2 APS 2 APS 2 APS Level 3 APS 3 APS 3 APS 3 APS 3 APS Level 4 APS 4 APS 4 APS 4 APS 4 APS Level 5 APS 5 APS 5 APS 5 APS Level 6 APS 6 APS 6 APS 6 APS 6 APS 6 Executive Level 1* EL1 EL1 EL1 EL1 Transitional pay point 3.25% Pay Rise Ongoing from pay day after start of Agreement 3.25% Pay Rise Ongoing from 8 July 2010 49753 51046 51370 52705 53040 54418 23161 27019 31265 35124 38599 39895 40974 42659 23912 27897 32281 36266 39853 41192 42306 44045 24689 28804 33330 37445 41148 42530 43681 45476 43682 44884 46062 47259 48441 45102 46343 47559 48795 50015 46568 47849 49105 50381 51640 49753 51046 52343 53698 51370 52705 54044 55443 53040 54418 55800 57245 55453 57215 58704 60209 57255 59074 60612 62166 59116 60994 62582 64186 61851 63788 65584 63861 65861 67715 65936 68001 69916 66800 68462 70339 73876 76736 68971 70687 72625 76277 79230 71213 72984 74985 78756 81805 85637 New Pay Point New Pay Point 92473 88420 92420 96420 95478 91294 95424 99554 98581 Pay rates at 30 June 2009 * Refer to Attachment A Schedule 4 ‘Executive Level 1 Pay Structure’ 112 ATTACHMENT A (cont) Schedule 1 – ATO General Employees Pay Rates 2009 – 2011 cont. Pay rates At 30 June 2009 3.25% Pay Rise Ongoing from pay day after start of Agreement 3.25% Pay Rise Ongoing from 8th July 2010 13103 15288 17689 19875 20767 21346 13529 15785 18264 20521 21442 22040 13969 16298 18858 21188 22139 22756 Cadet APS (Whilst Undertaking Practical Training in the Workplace) Under 18 years of age 23161 23912 At 18 years of age 27019 27897 At 19 years of age 31265 32281 At 20 years of age 35124 36266 Adult 38599 39853 Adult 39895 41192 Adult 40974 42306 Adult 42659 44045 24689 28804 33330 37445 41148 42531 43681 45476 Classification Cadet APS (Whilst Undertaking Study) Under 18 years of age At 18 years of age At 19 years of age At 20 years of age Adult Adult APS Level 1 *APS 1 WPT APS Level 4 Information Technology Officer Class 1 Information Technology Officer Class 1 Information Technology Officer Class 1 Information Technology Officer Class 1 Information Technology Officer Class 1 Information Technology Officer Class 1 *Public Affairs Officer Grade 1 *Public Affairs Officer Grade 1 APS Level 5 *Public Affairs Officer Grade 1 *Public Affairs Officer Grade 1 APS Level 6 *Public Affairs Officer Grade 2 *Public Affairs Officer Grade 2 *Public Affairs Officer Grade 2 Executive Level 1 *Public Affairs Officer Grade 3 *Public Affairs Officer Grade 3 *Public Affairs Officer Grade 3 42841 44233 45671 53698 55443 57245 55453 57255 59116 57215 59074 60994 58704 60612 62582 60209 62166 64186 61851 57215 59997 63861 59074 61947 65936 60994 63960 62778 65584 64818 67715 66925 69916 69583 73446 79071 71844 75833 81641 74179 78298 84294 90083 97554 104200 93011 100725 107587 96034 103999 111084 * These pay rates will only apply to those employees who were engaged or promoted to these pay scales on or before 30 June 2006. 113 ATTACHMENT A (cont) Schedule 2 – ATO Junior rates percentages Age of Employee Percentage of minimum adult salary Under 18 years at 18 years at 19 years at 20 years 60 70 81 91 Schedule 3 – ATO Trainee rates percentages Year of Schooling Completed School Leaver School Leaver plus 1 year out of school plus 2 years plus 3 years plus 4 year plus 5 year or more Year 10 Year 11 30% (50%) 40% (33%) 45% (25%) 56% 65% 73% 80% 40% (33%) 45% (25%) 56% 65% 73% 80% 80% Year 12 56% 65% 73% 80% 80% 80% Figures in brackets represent time to be spent in recognised training activities. If no bracketed figure taken to be 20 per cent. Schedule 4 – Executive Level 1 Pay Structure The pay points for EL1 employees on the first payday after commencement of this Agreement will be: 88420 92420 96420 95478 – transitional pay point Translation to the new rates will be as follows: Salary level on the day before the Agreement commences First payday after the Agreement commences Next salary advancement Base of EL1 range (85637) Base of EL1 range (88420) To transitional pay point one year after commencing at EL1 level Second point/top of EL1 range (92473) for less than one year Transitional pay point (95478) Top of EL1 pay range one year after moving to second/top point Second point/top of EL1 range (92473) for more than one year Top of EL1 range (96420) No salary advancement applies. The transitional pay point will not apply to employees who commence or move to the EL1 pay classification after the date of commencement of this Agreement, ie those employees will commence at the base of the range and move to the new second point one year after commencing as an EL1. 114 For the purposes of translation to the new pay structure, references to one year will take account of the salary advancement provisions, ie it is affected by previous employment at the EL1 level (higher duties and substantive) and leave without pay not to count as service. 115 ATTACHMENT A (cont) AVO Salary Rates AVO salary 30/06/2009 ATO salary $21,653 $23,161 $25,262 $27,019 27897 28804 $29,231 $31,265 32281 33330 $32,840 $35,124 36266 37445 $36,088 $38,599 39853 41148 APS 1 APS 1 APS 1 Valuer (VIT) <18 Yrs Valuer (VIT) @ 18 Yrs Valuer (VIT) @19 Yrs Valuer (VIT) @ 20 Yrs Valuer (VIT) Adult N/A N/A Valuer (VIT) 3.25% Pay Rise Ongoing from pay day after start of Agreement 23912 $37,278 $38,272 $39,821 $39,895 $40,974 $42,659 41192 42306 44045 42530 43681 45476 APS 2 APS 2 APS 2 APS 2 APS 2 N/A N/A Valuer (VIT) N/A N/A $40,761 $41,865 $42,949 $44,049 $44,776 $43,682 $44,884 $46,062 $47,259 $48,441 45102 46343 47559 48795 50015 46568 47849 49105 50381 51640 APS 3 APS 3 APS 3 APS 3 N/A Valuer (VIT) N/A Valuer (VIT) $46,365 $47,532 $48,723 $49,969 $49,753 $51,046 $52,343 $53,698 51370 52705 54044 55443 53040 54418 55800 57245 APS 4/ITO 1 Valuer (VIT) $51,582 APS 4/ITO 1 N/A $53,204 APS 4/ITO 1 Valuer (VIT) $54,572 * Viva Voce Barrier (Valuer only) APS 4/ITO 1 N/A $55,954 APS 5 Valuer $57,464 APS 5 Valuer $59,245 APS 5 N/A $60,897 $55,453 $57,215 $58,704 57255 59074 60612 59116 60994 62582 $60,209 $61,851 $63,788 $65,584 62166 63861 65861 67715 64186 65936 68001 69916 APS 6/ITO 2 APS 6/ITO 2 APS 6/ITO 2 $66,800 $68,462 $70,339 68971 70687 72625 71213 72984 74985 $73,876 $76,736 76277 79230 78756 81805 88420 92420 96420 91294 95424 99554 APS Salaries (Non Valuer) Classification APS Salaries (Valuer) Classification APS 1 < 18 Yrs APS 1 @ 18 Yrs APS 1 @ 19 Yrs APS 1 @ 20 Yrs APS 1 Valuer $62,016 N/A $63,545 Valuer $65,268 * Skills Barrier (Valuer only) APS 6/ITO 2 Valuer $68,519 APS 6/ITO 2 Valuer $71,149 EL 1 EL 1 EL 1 $79,484 $82,423 $85,860 3.25% Pay Rise Ongoing from 8th July 2010 24690 * Progression through the Viva Voce Barrier and the Skills Barrier is subject to the AVO accelerated advancement guidelines. 116 ATTACHMENT B ATO Agreements 2009 Corporate Outcome Measures Measure Revenue collections Target 2009-10 Maintain collections in line with budget forecasts (accounting for changes in economic conditions and tax policies). Debt collections Maintain collections in line with budget forecasts (accounting for changes in economic conditions and tax policies). Professionalism Maintain survey benchmark at 3.7 (on a 5 point scale) or above. Service standards Maintain index at 1.0 or above. Technical quality Maintain commitment to the Integrated Quality Framework, as demonstrated by: product result trends against quality indicators as aggregated in biannual and annual IQF reporting continuous improvement trends for key processes and products conformance with and application of the IQF by business lines and capabilities, and alignment of the IQF with best practice. Capable and engaged workforce Achieve at least 90% of measures in the people plan. Information security Achieve 5% or less of surveyed work points in breach of the clear desk policy 117 ATO Agreements 2009 Service standards Service standard Registrations Registrations - Commissioner of Taxation Registrations - Australian Business Register Lodgments Electronic tax returns - individuals Electronic tax returns - taxable non-individuals Paper tax returns - individuals Paper tax returns - taxable non individuals Paper credit activity statements Electronic credit activity statements Electronic debit activity statements Paper debit activity statements Refunds and payments Refund of overpaid tax Superannuation holding accounts special account payment request Excise fuel schemes claims Enquiries Automated email response Inbound correspondence Private written advice Telephone general enquiries Tax practitioners’ premium telephone service enquiries Visit general enquiry service Amendments and objections Electronic amendments Paper amendments Review of private written advice Review other than of private written advice Audits Audits and reviews finalised Errors Clerical and administrative errors Complaints Complaints – initial contact Complaints – resolution 2009 2009 Agency Agency Agreements Agreements standard benchmark (%) 28 days 28 days 93.0 93.0 14 days 14 days 42 days 56 days 14 days 14 days 14 days 42 days 94.0 92.0 80.0 80.0 85.0 92.0 95.0 90.0 28 days 21 days 14 days 90.0 80.0 92.0 3 days 28 days 28 days 5 min 2 min 10/15 min 90.0 85.0 83.0 80.0 90.0 90.0 28 days 56 days 28 days 56 days 90.0 75.0 88.0 70.0 7 days 99.0 21 days 70.0 3 days 21 days 85.0 85.0 Note: An annual review is conducted on service standards and benchmarks. These changes are not taken into account when calculating the index for corporate outcomes measures but may be discounted in line with clause 8.2. 118 ATTACHMENT C Conditions Relating to Service for Redundancy Benefit Purposes Continuity of Service for Redundancy Benefit Purposes 1. For earlier periods of service to count there must be no breaks between the periods of service, except where: a) the break in service is less than 1 month and occurs where an offer of employment with the new employer was made and accepted by the employee before ceasing employment with the preceding employer; or b) the earlier period of service was with the APS and ceased because the employee was deemed to have resigned from the APS on marriage under the repealed section 49 of the Public Service Act 1922. Effect of Part Time Employment on Redundancy Benefit 2. The redundancy benefit will be calculated on a pro rata basis where an employee has worked parttime hours during the period of service and the employee has less than 24 years full-time service. Service for Redundancy Benefit Purposes 3. Subject to the following paragraphs of this Attachment, service for redundancy benefit purposes means: (a) service in an agency; (b) Government service as defined in section 10 of the Long Service Leave Act 1976; (c) service with the Australian Defence forces; (d) APS service immediately preceding deemed resignation under the repealed section 49 of the Public Service Act 1922 if the service has not previously been recognised for redundancy benefit severance pay purposes; and (e) service in another organisation that is recognised for long service leave purposes where: i) an employee was transferred from the APS to that organisation with a transfer of a function; or ii) an employee, engaged by that organisation on work within a function is appointed as a result of the transfer of that function to the APS. Service Not to Count for Severance Pay Purposes 4. Any period of service which ceased: a) through termination on the following grounds, or on a ground equivalent to any of the following grounds: the employee lacks, or has lost, an essential qualification for performing his or her duties; non-performance, or unsatisfactory performance, of duties: inability to perform duties because of physical or mental incapacity; failure to satisfactorily complete an entry level training course; failure to meet a condition imposed under subsection 22(6) of the Public Service Act 1999; or a breach of the Code of Conduct; or b) on a ground equivalent to a ground listed in subparagraph (a) above under the repealed Public Service Act 1922; or c) through voluntary retirement at or above the minimum retiring age applicable to the employee; or d) with the payment of a redundancy benefit or similar payment or an employer-financed retirement benefit will not count as service for severance pay purposes. Absences During a Period of Service 5. Absences from duty which do not count as service for long service leave purposes will not count as service for severance pay purposes. 119 120