Embassy of Israel This report is prepared On 13 June 2007 by Embassy of Israel in Singapore Market Report Info-Communications/Singapore 2007 Economic Department Embassy of Israel 24 Stevens Close Singapore 257964 Phone: (65) 68349220 Fax: (65) 67372502 www.israeltrade.gov.il/singapore Contents Contents ................................................................................................... 2 Overview of Singapore ............................................................................. 3 Doing business in Singapore .................................................................... 3 Overview of Singapore’s info-communications industry ........................... 4 Mobile ............................................................................................ 4 Internet ......................................................................................... 5 Singapore Infocomm Technology Roadmap ............................................. 6 Key Players .............................................................................................. 7 Internet ......................................................................................... 7 Mobile .......................................................................................... 11 Market Access into Singapore ................................................................ 13 Doing Business in Singapore’s Telecoms Market .......................... 13 Partnerships in Singapore’s Telecoms Industry ........................... 13 List of Useful Contacts............................................................................ 14 Government & Regulatory contacts .............................................. 14 Trade Associations ....................................................................... 15 Distributors & System Integrator Companies ............................... 16 Disclaimer This material should not be construed as an offer to sell or the solicitation of an offer to buy in any jurisdiction where such an offer or solicitation would be illegal. We are not soliciting any action based on this material. It is for the general information of Israeli business associates of Embassy of Israel in Singapore. It does not take into account the particular investment objectives, financial situations, or needs of individual clients. Before acting on any advice or recommendation in this material, clients should consider whether it is suitable for their particular circumstances and, if necessary, seek professional advice. The information contained herein is believed to be reliable, however, no representation, express or implied, is made with respect to the accuracy or completeness of the information or as to any opinions set forth herein. Opinions expressed are our current opinions as of the date appearing on this material only. We endeavour to update on a reasonable basis the information discussed in this material, but regulatory, compliance, or other reasons may prevent us from doing so. The Embassy of Israel in Singapore and/or any persons related thereto do not accept any liability whatsoever for direct or consequential losses or damages that may arise from the use of information contained in this report. No part of this material may be (i) copied, photocopied, or duplicated in any form by any means or (ii) redistributed without Embassy of Israel in Singapore’s prior written consent. Economic Department Embassy of Israel 24 Stevens Close Singapore 257964 Phone: (65) 68349220 Fax: (65) 67372502 www.israeltrade.gov.il/singapore Singapore Info-Communications Market | Page 3 Overview of Singapore Singapore is a small nation of about 4.48 million people. The country gained independence in 1965 and has come a long way in a relatively short time. Singapore’s GDP in 2006 reached S$209,990.9 million or US$132,161.2 million. This represented a 7.9% y-o-y growth. Positive growth was recorded across all sectors, with the manufacturing sector in the lead at 11.5%1. Per Capita GDP was about US$29,424 in 2006, up from US$26,876 in 2005. Singapore’s political scene is also highly stable stability. The stable political climate is also conducive to businesses as confidence levels are high. Doing business in Singapore It pays dividends to do some background reading to gain an understanding of where Singapore fits in a South East Asian business context, and to its long-term trading role in the region. This will assist you to evaluate a Singaporean's views, possibly help determine where his/her company fits in a broader market context, and enable you at least to ask some of the right questions in order to assess whether the company would represent a good business fit for you. Singapore is a small market basically but it can act as a gateway to Asian markets, particularly Southeast Asian markets where access to these markets for an Israeli company is limited. Singapore is one of the best wired sites on the Internet. You can obtain a good flow of information on Singapore through surfing the Internet. Information on government agencies and policies is easily available on the web. A contact directory on key government agencies and personnel can be accessed online at www.sgdi.gov.sg. Singaporean business people, like most Asian businessmen, deem having a good ‘guanxi’– meaning relationship – with their contacts, a vital element in business discussions. Building relationships over lunch and dinners meetings are common practices here. Most importantly, meeting face-to-face add a personal touch to business discussions compared to email correspondences. Singaporeans, like other Asians, tend to place more store on outward displays of respect. Being more consciously polite on first meeting will help create a more favourable impression. Do not be too aggressive and pushy. Be clear in your speech and make sure the person you are speaking with actually understands what you are saying. A Singaporean generally has good spoken English, but his/her comprehension may differ from your own. Ask questions to confirm you have a common understanding of what is being discussed. It is important to be sensitive to 'Yes' or ‘OK’- it does not necessarily mean "Yes, I 1 Singapore Department of Statistics, GDP 2006 Economic Department Embassy of Israel in Singapore 3 Singapore Info-Communications Market | Page 4 agree." It may simply mean "Yes, I hear you." Do take time to ensure you understand the response being conveyed. Singaporeans typically are quite quiet at meetings and will not ask too questions, unless really interested. Many Singaporeans may also avoid saying "No" as openly. Again be sensitive of any unspoken signals being given. Most important of all, listen and observe. Singaporeans have quite a lot of respect for government authority. If you would like to meet up with big organizations or government agencies, it is normally easier to open doors through the Embassy of Israel. Bring a large supply of business cards. As in other Asian countries, the exchange of business cards is an important beginning to any meeting. Cards are typically exchanged with both hands with the text facing the receiver. Similarly, cards are received with both hands and briefly perused. Singapore is warm throughout the year, hence business attire of shirt and tie would suffice in most meetings. Avoid visiting Singapore around Chinese New Year or December. Chinese New Year normally takes place during February. Mid-November to December is a school vacation period and people may travel out. In addition, people normally start to clear their leave at the end of the year and hence most people may not be around. Overview of Singapore’s info-communications industry Singapore is one of the most wired countries in the world with a nation-wide network of fiber optic cables connecting the whole island. Third generation (3G) networks and services in Singapore were rolled out in early 2005. In early 2005, the iDA issued six Wireless Broadband Access (WBA) spectrum rights in the 2.3GHz and 2.5 GHz frequency bands and by end of 2006, consumers and businesses can expect to enjoy more wireless access options from more operators Despite growing competition, Singapore's infocomm technology industry continues to advance, raking in revenues of S$37.89 billion in 2005. This figure is a near 8 per cent rise from the previous year. In 2004, industry revenues stood at S$34.77 billion, a 6 per cent increase from S$32.83 billion in 2003. Today, the ICT industry contributes over 6 per cent of Singapore's GDP. Almost two-third of business R&D is in the ICT sector. Mobile Singapore’s mobile market is quite saturated, since mobile penetration rate is over 100%. Economic Department Embassy of Israel in Singapore 4 Singapore Info-Communications Market | Page 5 There are 3 mobile operators in Singapore, namely Singapore Telecommunications (SingTel), Starhub and MobileOne (M1). All 3 mobile operators have 3G licenses. Operators are looking for ways to increase revenue and keep capex low. Through our interaction with the 3 local operators, here are some of the key areas of interest that we have identified: 1. 2. 3. 4. 5. 6. 7. Convergence technologies Messaging solutions Mobile advertising Mobile TV IPTV Next generation network Wi-max Figure 2 Mobile Market Statistics in Singapore, Jan – Apr 20072 CATEGORY Mobile Market Total mobile phone subscriptions (2G + 3G) Total post-paid subscriptions (2G) Total pre-paid subscriptions (2G) Total number of 3G subscriptions Total number of SMS messages (2G+3G) JAN FEB MAR APR 4,689,300 1,899,000 1,836,900 953,400 955.00 million 4,729,700 1,852,000 1,863,200 1,014,500 911.33 million 4,788,600 1,795,700 1,911,400 1,081,400 1,001.66 million 4,848,100 1,745,600 1,961,500 1,141,000 959.67 million 104.6% 105.5% 106.8% 108.1% Mobile penetration Internet The latest study on broadband usage in Singapore reveals a broadband penetration of over 50%, while Internet penetration amongst households is at 66% of the population. About 59 percent of the 1.1 million households in Singapore have broadband access. Wireless@SG is a wireless broadband programme developed by IDA as part of its Next Generation National Infocomm Infrastructure initiative. It will be run and developed in the next two years by three local wireless operators who will deploy a wireless broadband network in Singapore. Users can enjoy free, both in-door 2 Source: Infocomm Development Authority of Singapore Economic Department Embassy of Israel in Singapore 5 Singapore Info-Communications Market | Page 6 and outdoor seamless wireless broadband access with speeds of up to 512kbps at most public areas. Wireless@SG is powered by the network of three wireless operators: iCell, QMax and SingTel Figure 3 Internet Services Market Statistics in Singapore, Jan – Apr 20073 CATEGORY Dial-Up Internet Services Total Internet dial-up subscriptions Total Residential Internet dial-up subscriptions Total Corporate Internet dial-up subscriptions JAN FEB MAR APR 1,516,300 1,470,400 1,514,500 1,469,000 1,515,300 1,470,300 1,514,800 1,471,700 45,900 45,500 45,100 43,200 33.8% 33.8% 33.8% 33.8% 779,000 706,600 72,400 414,100 357,900 3,100 783,800 711,000 72,700 417,000 360,100 3,100 796,500 722,000 74,500 425,100 363,600 3,000 808,500 733,500 75,000 431,800 368,800 3,100 3,900 3,600 4,700 4,800 63.7% 64.1% 65.1% 66.1% Internet dial-up penetration Broadband Internet Access Services Total broadband subscriptions Total Residential broadband subscriptions Total Corporate broadband subscriptions Total xDSL subscriptions Total cable modem subscriptions Total leased line Internet subscriptions Total subscriptions using other broadband Internet access method Household broadband penetration Singapore Infocomm Technology Roadmap Today, Singapore has a vibrant and dynamic info-communications technology (ICT) industry. The strong growth in this sector is driven by key government initiatives. The ICT sector is regulated by Infocomm Development Authority of Singapore (IDA). This sophisticated industry through various government support and programs has made Singapore an ideal test bed for ICT technologies and products. In 2006. Singapore launched a new ten-year infocomm masterplan that will propel the nation into 2015 and beyond, with a line-up of activities and goals that spell benefits for the people, businesses and the global community. The vision is to turn the country into an Intelligent Nation and Global City, Powered by 3 Source: Infocomm Development Authority of Singapore Economic Department Embassy of Israel in Singapore 6 Singapore Info-Communications Market | Page 7 infocomm. The masterplan recommends the way forward for Singapore, into a future where infocomm will bring a sea change and become intrinsic in the way people live, learn, work and play. Led by the IDA, iN2015 is a multi-agency effort that is the result of private, public and people sector co-creation. The iN2015 masterplan outlined four key strategies: To spearhead the transformation of key economic sectors, government and society through more sophisticated and innovative use of infocomm To establish an ultra-high speed, pervasive, intelligent and trusted infocomm infrastructure To develop a globally competitive infocomm industry To develop an infocomm-savvy workforce and globally competitive infocomm manpower In harnessing infocomm technologies for the key economic sectors, some key recommendations include the use of personalised services to enhance healthcare, education, tourism and e-government; seamless delivery of financial services and supply-chain management. The Next Generation National Infocomm Infrastructure will be put in place by 2012, capable of delivering broadband speeds up to 1 Gbps, and offer pervasive connectivity around the country. The infrastructure will also be IPv6 compliant and will enable an exciting host of new broadband-enabled services and applications, such as immersive learning experiences, telemedicine, high definition TV, immersive video conferencing and grid computing. See www.in2015.gov.sg for more information and reports for download. Key Players This section will provide a brief profile of key companies in the Internet, fixed line and mobile telecommunications industry of Singapore. Internet SingNet Tel : +65 6838 3388 Fax : +65 6732 8428 Website : http://www.singnet.com.sg Launched in 1994, SingNet is the leading Internet Service Provider in Singapore and a wholly owned subsidiary of SingTel. As at 30 June 2006, it has 372,000 broadband lines and 71,000 dial up customers. Economic Department Embassy of Israel in Singapore 7 Singapore Info-Communications Market | Page 8 SingNet caters to a wide customer base and offers a full range of Internet services with different usage plans to suit home and business users. It was the first ISP in Singapore to launch a broadband service, providing customers with surfing speeds of up to 512Kbps using ADSL technology. SingNet is also the first broadband ISP to introduce supplementary email accounts, child-friendly services and movie-on-demand (Movie Magix) to its users. With SingNet Wireless Surf, customers can now gain broadband wireless access on the move using their laptop and wireless LAN cards at more than 300 SingTel Wireless Surf Zones island-wide. SingNet is also a Domain Name Registrar accredited by the Singapore Network Information Centre (SGNIC). Figure 4 Subscriber base, Singnet as of 31 March 20074 Type Subscribers Broadband 421,000 Starhub Online Pte Ltd Tel : +65-68255500 Fax : +65-68726204 Website : http://www.starhub.com With its industry-leading flagship service, MaxOnline, StarHub Online Pte Ltd is the fastest-growing Internet Service Provider in Singapore. MaxOnline is the unlimited, 'always-on', plug-and-play residential cable broadband service offering high broadband speeds and excellent home networking capabilities. MaxOnline Ultimate is Singapore's highest residential broadband service, with download speeds of up to 100 Mbps and upload speeds of up to 2 Mbps. Other residential broadband packages include MaxOnline Premium and MaxOnline Express, the former offering residential broadband speeds of up to 12 Mbps; the latter with speeds of up to 6 Mbps. Figure 4 Subscriber base, Starhub as of 31 March 2007 5 Type Broadband Subscribers 329,000 4 Source: SingTel news release on quarterly financial results, 31 March 2007 5 Source: Starhub press release on quarterly financial results, 31 March 2007 Economic Department Embassy of Israel in Singapore 8 Singapore Info-Communications Market | Page 9 Pacific Internet Tel : (65) 6872 0322 Fax : (65) 6872 6674 Website : http://www.pacific.net.sg Pacific Internet Limited, or PacNet, is the largest teIco-independent Internet Communications Service Provider (ICSP) in the Asia Pacific region by geographic reach. The company has direct presence in seven markets – Singapore, Hong Kong, the Philippines, Australia, India, Thailand and Malaysia. PacNet runs a round-the-clock IP network with strong international peering relationships, enabling it to offer integrated and secured data, voice, and video services to customers with interests in major commercial centers in Asia and globally. Today, the Group’s network reliability and diversity are an industry benchmark as it maintains connectivity for customers even in regional outage situations. PacNet’s ability to service global and Asian businesses, as well as consumers is driven by more than 10 years of experience in delivering localized and regionalbased Internet services. PacNet remains one of the few profitable NASDAQ-listed Internet Service Providers with strong emphasis on revenue and profit growth. Figure 5 Subscriber base, PacNet as of 31 March 2007 6 Corporate Business Base Consumer Broadband Leased Line Dial-up IP Services Corporate Business Total Total (Broadband, Dial-up & IP Services) Grand Total 7,849 611 6,853 919 16,232 83,532 99,764 Subscribers MobileOne (M1) Tel : +65-68951111 Website : http://www.m1.com.sg In December 2006, MobileOne (M1), of which state-controlled Telekom Malaysia and Malaysian state investment arm Khazanah Nasional own nearly 30 percent, launched its first island-wide wireless broadband service, ‘M1 Broadband’. Using its newly upgraded 3G network that is now the first to offer High Speed Downlink Packet Access (HSDPA),that provides broadband Internet access anywhere a phone signal is available. M1 Broadband offers initial downlink speeds of up to 3.6 6 Source: PacNet press release on quarterly financial results, 31 March 2007 Economic Department Embassy of Israel in Singapore 9 Singapore Info-Communications Market | Page 10 Mbps in the Central Business District and up to 1.8 Mbps for the rest of the island. This will increase to a top speed of 14.4Mbps by the end of 2007. No exact figures on subscriber base available. Based on M1’s press release on 28 Feb 2007, it stands at over 10,000. iCELL Network Tel : (65) 67734284 Fax : (65) 67734264 Website : http://www.icellnetwork.com iCELL Network is one of Singapore's pioneer Wireless ISP and a leading IT solution provider. iCELL designs, builds and operates Internet and Wireless infrastructure. The company provides business systems mobility to corporate and consumer users. As an early adopter and advocate of MESH Wireless technology in Singapore, iCELL actively designs and implements solution in MESH Wireless infrastructure for Enterprise and Metro Wireless. The adoption of a MESH Wireless architecture significantly spearheads unprecedented launch of new applications in communications and security surveillance in Singapore and ASEAN markets. Subscriber figures for iCELL are not publicly available. QMax Communications Tel : (65) 67960350 Fax : (65) 67960343 Website : http://www.qmax.com.sg QMax Communications Pte Ltd is a broadband infrastructure and technology company offering “Anytime, Anywhere” high speed wireless broadband connectivity. It is part of the QMax group of telecommunication and data communication companies. The company was awarded the largest range of wireless broadband access (WBA) spectrum by IDA at an auction held in May 2005. In March 2006, it became the first service provider in Singapore to successfully deploy and commercialize a wireless broadband service using the WBA spectrum (or commonly known as WIMAX). With strong support from its major shareholder, Creative Technology Ltd, a worldwide leader in digital entertainment products and portable media players, QMax Communications Pte Ltd is poised to be one of a new breed of broadband infrastructure and technology companies offering consumers a chance to wirelessly access digital media for communication, entertainment and learning at high speed. Subscriber figures for QMax are not publicly available. Economic Department Embassy of Israel in Singapore 10 Singapore Info-Communications Market | Page 11 Mobile The key players in the mobile telecoms industry in Singapore are SingTel, Starhub and MobileOne. The table below ranks the major mobile telcos in the country by their market share of subscribers. Figure 6 Mobile telco market share by subscribers, 2006 Rank Company Technology Subscribers (as of 31 March 2007) ‘000,000 1 SingTel GSM; 3G 1.82 2 Starhub GSM; 3G 1.59 3 MobileOne GSM; 3G 1.378 Singapore Telecommunications (SingTel) Tel : +65-68383388 Fax : +65-67328428 Website : http://www.singtel.com In Singapore, SingTel has had more than 120 years of operating experience and has played an integral part in the development of the city as a major communications hub in the region. In Australia, Optus serves more than six million customers. It has driven the competition as the challenger brand and led the way in technological innovations and breakthroughs. SingTel is a major investor in many of the world's most sophisticated submarine cable and satellite systems. The Group is the second largest satellite operator in the Asia Pacific. SingTel also operates a pan-Asian chain of world-class data centres, providing a suite of managed hosting telco solutions branded EXPAN. Data centres are located in Australia, Hong Kong, Japan, Korea, Taiwan and Singapore. Through marketing alliances, EXPAN is also available in eight other markets including China and India. The Group's other major investments in the region include Advanced Info Service of Thailand, the Bharti Telecom Group of India, Globe Telecom of the Philippines, Pacific Bangladesh Telecom of Bangladesh and Telkomsel of Indonesia. Together Economic Department Embassy of Israel in Singapore 11 Singapore Info-Communications Market | Page 12 with its regional partners, SingTel is Asia's largest multi-market mobile operator, serving more than 124 million customers in seven markets. SingTel employs about 20,000 people worldwide and had a turnover of S$13.15 billion (US$8.41 billion) and net profit after tax of S$3.78 billion (US$2.42 billion) for the year ended 31 March 2007. Starhub Tel : +65-68255500 Fax : +62-68726204 Website : http://www.starhub.com StarHub is Singapore's second largest info-communication company and the sole operator delivering a full range of information, communications and entertainment services over fixed, cable, mobile and Internet platforms. StarHub operates a 3G mobile network in addition to its GSM network and has launched imode mobile Internet services. StarHub also operates its own nation-wide HFC network that delivers multi-channel cable TV services (including Digital Cable and High Definition Television), voice and Internet access (including ultra-high residential broadband access of up to 100 Mbps) for both consumer and corporate markets. StarHub is listed on the SGX-ST. MobileOne Tel : +65-68951111 Website : http://www.m1.com.sg M1 is a leading mobile communications provider in Singapore, with more than one million customers. It provides a full range of mobile voice and data communications services over its 2G/3G/3.5G network. M1 also provides international call services to both mobile and fixed line customers. It has partnered operators globally to provide its customers coverage and roaming services in over 200 countries and territories. With a newly upgraded 3G network, M1 became the first mobile operator in Singapore to offer High Speed Downlink Packet Access (HSDPA) in December 2006 when it launched ‘M1 Broadband’ - Singapore’s first true-island wireless broadband service. Widely known as an innovative operator with an established brand, M1 aims to be the leader in personal voice, business and data communications, focusing on value, quality and customer service. Economic Department Embassy of Israel in Singapore 12 Singapore Info-Communications Market | Page 13 M1 is listed on the Singapore Exchange and its current major shareholders are SunShare Investments Ltd, Keppel Telecoms Pte Ltd and SPH Multimedia Private Limited. Market Access into Singapore Doing Business in Singapore’s Telecoms Market Singapore is a small market for consumer products and Israeli companies should look at the region as a single potential market, rather than a single country. Due to restrictions in direct entry to the neighbouring markets of Singapore, Israeli companies should consider working with a strong local partner that has good regional coverage. Using Singapore as a gateway can help reduce entry barriers to the sensitive regional markets. Partnerships in Singapore’s Telecoms Industry There are many local and international system integrators in Singapore. SingTel has a fully-owned subsidiary, NCS, that is a software house and system integrator and hence it is highly unlikely that NCS will win projects that are put by the other operators. It is easier to push new technologies to M1 as they are more receptive and may be able to work direct with vendors as they have the capability to do the integration work themselves. Nexwave Technologies is a sister company of Starhub. Captured in the following pages are the key suppliers to Singapore’s telecoms industry. The key suppliers and contract details covers all three segments of telecommunication in this report, namely Internet and Mobile. Economic Department Embassy of Israel in Singapore 13 Singapore Info-Communications Market | Page 14 List of Useful Contacts Government & Regulatory contacts Infocomm Development Authority of Singapore 8 Temasek Boulevard #14-00 Suntec Tower 3 Singapore 038988 Tel: (65) 6211 0888 Fax: (65) 6211 2222 Website: www.ida.gov.sg Email: info@ida.gov.sg Media Development Singapore (MDA) Authority Ministry for Information, Communication and the Arts (MICA) 140 Hill Street #02-02 MICA Building Singapore 179369 Tel: +65-62707988 Fax: +65-68379480 Website: www.mica.gov.sg Email: mica@mica.gov.sg of 140 Hill Street #04-01 MICA Building Singapore 179369 Tel: (65) 6837 9973 Fax: (65) 6336 8023 Website: www.mda.gov.sg Economic Department Embassy of Israel in Singapore 14 Singapore Info-Communications Market | Page 15 Trade Associations Singapore infocomm Technology Association of Telecommunications Federation Industry of Singapore SITF House 9 Temasek Boulevard #19-01, 55/55A Neil Road, Singapore 088892 Suntec Tower 2, Tel : (065) 6325 9700 Singapore #19-01, Fax : (065) 6325 4993 Singapore 038989 Email : info@sitf.org.sg Tel: +65-98503102 Website: www.sitf.org.sg Fax: +65-68363865 mailto:atis@atis.org.sg http://www.atis.org.sg Economic Department Embassy of Israel in Singapore 15 Singapore Info-Communications Market | Page 16 Distributors & System Integrator Companies Alcatel-Lucent Singapore Datacraft Singapore 750D Chai Chee Road #06-06, Lobby 2 Technopark@Chai Chee Singapore 469004 Tel: +65 6240 8380 Fax: +65 6240 8581 Website: www.alcatel.com.sg 6 Temasek Boulevard #26-01 to 05 Suntec Tower Four Singapore 038986 Tel: (65) 6517 2000 Fax: (65) 6517 2001 Website: http://www.datacraftasia.com David-Stephenson Communications Ericsson Telecommunications Pte Tan Boon Liat Building 315 Outram Road #01-03 Singapore 169074 Tel: +65 622 77515 Fax: +65 622 77512 Website: www.dst.com.sg Hewlett-Packard Asia Pacific 138 Depot Road Singapore 109683 Fax: +65 6462 9077 Website: www.hp.com.sg LogicaCMG Singapore 150 Beach Road #08-01/08 Gateway West Singapore 189720 Tel: +65-6415 7800 Fax: +65-6338 2959 Website: http://www.logicacmg.com Ltd 510 Thomson Road #18-00 SLF Building Singapore 298135 Tel: +65-68808600 Fax: +65-62590168 Website: www.ericsson.com IBM Singapore 7 Changi Business Park Central 1 The IBM Place Singapore 486072 Tel: +65-6418 1000 Fax: +65-64182000 Website: www.ibm.com.sg NCS Pte. Ltd. 5 Ang Mo Kio Street 62 NCS Hub Singapore 569141 Tel : (65) 6556 -8000 Fax: (65) 6556 -7000 Website: www.ncs.com.sg Nera Telecommunications Ntegrator 109 Defu Lane 10 Singapore 539225 Tel: + 65 6281-3388 Fax: + 65 6383-9566 / 6383-9577 Website: www.neratel.com.sg 4 Leng Kee Road #06-03/02 SIS Building Singapore 159088 Tel: (65) 64796033 Fax: (65) 64722966 Website: http://www.ntegrator.com Nexwave Technologies Singapore Computer Systems (SCS) 5 Clementi Loop 7 Bedok South Road Economic Department Embassy of Israel in Singapore 16 Singapore Info-Communications Market | Page 17 Level 2M, Toll Asia Singapore 129816 Tel: +65 6849 4040 Fax: +65 6849 4037 Website: www.nexwave.com.sg Singapore 469272 Tel: (65) 6827 8888 Fax: (65) 6827 8899 Website: www.scs.com.sg ST Electronics (Info-Comm Systems) SUN Microsystems 100 Jurong East St. 21 ST Electronics Jurong East Building Singapore 609602 Tel: +65-65676769 Fax:+65-65696790 Website: www.stee.stengg.com Economic Department Embassy of Israel in Singapore 1 Magazine Road #07-01/13 Central Mall Singapore, 059567 Tel: +65-64381888 Website: www.sun.com 17