MBAI 610-01 – MANAGEMENT STRATEGY Fall 2005 Note: This syllabus is subject to change Instructor: Office: Phone: E-mail: Classes: Office Hours: Dr. D. C. Chen Hilton 216 310.338-2923 dchen@lmu.edu Thursday 4:25 – 7:05pm, Hilton 107 Tuesday 3-5pm, Wednesday 2-5pm or by appointment COURSE MATERIALS A packet of Harvard Business Review, Sloan Management Review, and Academy of Management Executive articles available at Library Electronic Reserve (ERes); password strategy http://eres.lmu.edu/eres/coursepage.aspx?cid=731 A packet of cases available for purchase at XanEdu.com (Pack ID: 241019) http://www.xanedu.com/login.shtml?PackId=241019 Capstone® Business Simulation Team Member Guide will be provided by the instructor Registration at http://www.capsim.com/ (Course ID: C12467) Recommended textbooks De Kluyver & Pearce. 2005. Strategy: A View from the Top, 2nd Ed., Prentice Hall Barney. 2002. Gaining and Sustaining Competitive Advantage, 2nd Ed., Prentice Hall COURSE OVERVIEW & OBJECTIVES Firm strategies are used to develop and sustain competitive advantages. While technological changes and globalization have produced a new competitive landscape, strategic management is more critical to organizational success than ever. Organization members need to think strategically about their jobs, the organizations they work for, and the environments these organizations face. Management Strategy Fall 2005 Management Strategy is a graduate-level management course about the formulation and implementation of business policies and strategies. This course introduces concepts and frameworks of strategic management process from a multi-disciplinary perspective. As a capstone course of business administration, it helps students develop a strategic view of business and corporate operations. This course intends to help students to: think strategically as top executives; understand and evaluate the major issues involved in strategic decision making; develop a working knowledge of effective strategic management; integrate function-level learning into strategy formulation and implementation; develop a strong sense of professionalism and social responsibility. APPROACH Successful strategic management relies on conceptual, analytical, and communication skills. In this regard, this course employs multiple methodologies including lecturing, class discussion, case analysis, business simulation, and professional presentation. Lectures are used to outline and clarify major issues of strategic management. Class discussions focus on certain cases so as to enhance participation and learning. Teamwork on case analysis, business simulation, and presentations can help students integrate related business knowledge and develop real-life working skills. “Tell me and I’ll forget. Show me and I may remember. Involve me and I’ll understand.” -- Native American proverb COURSE REQUIREMENTS Preparation and Participation The reading requirement for each week usually includes 4 or 5 articles and 1 case. The select articles cover classic strategy thinking and the latest development. While reading the case, students should be able to identify problems, explore strategic alternatives, and develop strategic recommendations. Given the emphasis on interactive learning, students’ participation is very critical in this course. You are expected to actively participate in class discussion and contribute thoughtful ideas. Profound understanding, careful analysis, and creative thinking will be highly appreciated. Both the quantity and the quality of participation will be considered in grading. For this reason, it is essential that students be ready to discuss and analyze pre-assigned cases and readings. In particular, the following questions are asked to evaluate participation: 1. Is the participant a good listener? 2. Do the comments reflect careful analysis? 3. Do the comments add to our understanding of the situation? 2 Management Strategy Fall 2005 4. Is there a willingness to try new ideas? 5. Is the participant considerate of other class members? In addition, attendance may be checked in any class throughout the semester. Only documented illness, emergencies, religious holidays, or university/company engagements can be recognized as legitimate excuses for absence. Case Study Case study is widely used in business schools to expose students to complex, real-world problems facing companies. In this semester, we will discuss 12 strategic management cases (as listed below). Students are required to read all the cases, lead class discussion on one case, and prepare a written analysis on one case. The Rise and Fall of the J. Peterman Co. Note on Home Video Game Technology and Industry Structure Dell – New Horizons Starbucks: Delivering Customer Service Fedex and UPS – The War Continues The Walt Disney Co.: The Entertainment King The Merger of Union Bank of Switzerland and Swiss Bank Corporation The Renault-Nissan Alliance Making China Beautiful: Shiseido and the China Market Merck & Co., Inc.: Corporate Strategy, Organization and Culture IBM’s Decades of Transformation GE and Jack Welch The instructor will lead discussion on 4 of the cases (with strikethrough lines). Class discussion on each of the other 8 cases (without strikethrough lines) will be led by two students. The two students are expected to carefully analyze their assigned case, answer the questions given by the instructor, and prepare professional presentation materials to share with the class. Please remember that you are supposed to lead the class to analyze and discuss the case. Do not simply “present” case facts and your answers. The case discussion assignments will be decided within the first two weeks. Also, each student is required to submit a written report on one of the 12 cases. It may or may not be the case you are assigned for class discussion. You need to examine the company’s external and internal environment, identify key strategic issues, and provide recommendations. Cases normally include dilemmas as encountered by managers; so, it is important to deal with them as they are written and there is little need to search for additional or more recent data. The written report should be double-spaced, with #12 font and 1-inch margin, and no more than 10 pages (not including appendix and bibliography). The report is due on Dec. 1st. Capstone Simulation The Capstone Simulation is an important part of this course, as it provides an environment where students can gain hand-on experience of strategic management. In the simulation, you need to make decisions about the strategy and direction of your firm, and 3 Management Strategy Fall 2005 implement them through various functional areas, such as production, R&D, marketing, production and finance. It is a very exciting way to explore the complexities and challenges of running a business. The simulation is founded on teamwork as it plays a crucial role in the formulation and execution of strategy. Students will be asked to form into groups within the first two weeks. Each group will run a firm competing with firms managed by other groups in a simulated electronic sensor business. Once your team is formed, one member of the team will register the team name on the CapSim website (www.capsim.com) and then the rest of the team members will register and join their specific team. The simulation involves numerous class activities and assignments. First, each group needs to make decisions about their business operations. There are two practice rounds and eight formal rounds. For each round, you must further develop your overall strategic plan by relating the previous session’s articles and cases to your simulation decisions. Your decisions must be uploaded in time for processing. The decision schedule is listed below. Practice round 1 due by 4pm Sep.22 Practice round 2 due by 4pm Sep. 29 Decision # 1 due by 4pm Oct. 6 Decision # 2 due by 4pm Oct. 13 Decision # 3 due by 4pm Oct. 20 Decision # 4 due by 4pm Oct. 27 Decision # 5 due by 4pm Nov. 3 Decision # 6 due by 4pm Nov. 10 Decision # 7 due by 4pm Nov. 17 Decision # 8 due by 4pm Nov. 29 Second, each group is required to make debriefings about certain pre-specified issues throughout the semester. Accompanying each briefing, you need to hand in a one-page memo about your team reflection on a pre-specified issue. Please see the debriefing schedule below for details. Remember, you should not reveal your future decisions in the debriefings. It is a competition! Sep.22 Situation analysis results (all groups) Sep. 29 Potential sources of competitive advantage (all groups) Oct. 6 Vision and strategy (all groups) Oct. 13 Competitor analysis (all groups) Oct. 20 Round 2 results (group 1); Product portfolio review (all groups) Oct. 27 Round 3 results (group 2); Acquisition plan (all groups) Nov. 3 Round 4 results (group 3); Alliance plan (all groups) Nov. 10 Round 5 results (group 4); International expansion plan (all groups) Nov. 17 Round 6 results (TBA); Reflection on strategy implementation (all groups) Dec. 1 Final results (TBA); Reflection on strategic change (all groups) Third, each group needs to prepare a final board report and a presentation. You should maintain a record of team activities such as strategic pastures taken, assumptions employed, decisions made, the outcomes of those decisions, and changes felt necessary. 4 Management Strategy Fall 2005 Based on such information, each group will report on its simulation experience in the form of a report to the company’s board of directors. Your board report is not intended to be an academic paper. It should be a truthful sell-job to the board illustrating your managerial effectiveness. It should be a typed double-spaced, 10-page maximum report, not including attachments and appendices. The report is due on Dec. 8. It should include: - Your company’s initial vision and strategy statement - A comparison of your emergent strategy with the original intended strategy - An evaluation of intended and emergent strategies based on SWOT analysis - An analysis of your market and competition - A description of the strategic decisions you made over time - Why you made those decisions and how you implemented them - What worked well and what you will do differently in the future - A discussion of what you learned from your experience Success Measurement. Given the variety of strategic goals, you are allowed to choose your own measurements for success, thus evening the playing field of various strategic options. The measurements choices are profits, stock price, ROE, ROS, ROA, asset turnover, market share, and market capitalization. Each team needs to choose at least 3 measurement categories, and cannot place more than 40% weight on any one category. Your measurement selection must be submitted before Decision # 2 (Oct. 13). Final Exam The final examination will contain 6 to 8 short essay questions and cover materials from the readings, lectures, and class discussions. GRADING PLAN Your grade will be determined as follows: Participation 20% Case Study 20% Case Discussion 5% Individual Report 15% Business Simulation 40% Mini-Reports 10% Performance 10% Final Board Report 15% Final Board Presentation 5% Final Exam 20% Total 100% Grading Scale A B+ B– C D 93 – 100% 85 – 88% 77 – 80% 69 – 72% 60 – 64% A– B C+ C– F 5 89 – 92% 81 – 84% 73 – 76% 65 – 68% 0 – 59% Management Strategy Fall 2005 CLASS SCHEDULE Sep. 1 – Course Introduction Course overview; Simulation introduction; Team formation Exercise: Lego Construction Read: course syllabus and simulation manual Sep. 8 –Strategic Management and Corporate Performance Read: Porter, “What is Strategy?” HBR Nov-Dec 1996 Eisenhardt & Sull, “Strategy as Simple Rules” HBR Jan 2001 Kim & Mauborgne, “Charting Your Company’s Future” HBR Jun 2002 Handy, “What’s Business For” HBR Dec 2002 Case: The Rise and Fall of the J. Peterman Co. (HBR Sep-Oct 1999) Simulation: Finalize teams and divide teamwork; Register online at http://www.capsim.com/ Sep. 15 – Industry Analysis Read: Porter, “How Competitive Forces Shape Strategy” HBR Mar-Apr 1979 McGahan, “How Industries Change” HBR Oct 2004 Bower & Christensen, “Disruptive Technologies: Catching the Wave” HBR Jan-Feb 1995 Porter, “Strategy and the Internet” HBR Mar 2001 Case: Note on Home Video Game Technology and Industry Structure ( Case Packet) Simulation: Conduct situation analysis; Practice round 1 due by 4pm Sep.22 Sep. 22 – Internal Analysis Debrief: Situation analysis results Read: Prahalad & Hamel, “The Core Competence of the Corporation” HBR May-Jun 1990 Collis & Montgomery, “Competing on Resources: Strategy in the 1990s” HBR Jul-Aug 1995 Ulrich & Smallwood, “Capitalizing on Capabilities” HBR June 2004 Gottfredson, Puryear, & Phillips, “Strategic Sourcing From Periphery to the Core” HBR Feb 2005 Case: Dell – New Horizons (Case Packet) Simulation: Examine firm resources and capabilities; Practice round 2 due by 4pm Sep. 29 Sep. 29 – Business-Level Strategy Debrief: Sources of competitive advantage Read: MacMillan & McGrath “Discovering New Points of Differentiation” HBR Jul-Aug 1997 Kim & Mauborgne, “Blue Ocean Strategy” HBR Oct 2004 Gadiesh & Gilbert, “Profit Pools: A Fresh Look at Strategy”; “How to Map Your Industry’s Profit Pool” HBR May-Jun 1998 Hammer, “Deep Change: How Operational Innovation Can Transform Your Company” HBR April 2004 Case: Starbucks: Delivering Customer Service (Case Packet) Simulation: Formulate strategy and performance criteria; Decision # 1 due by 4pm Oct. 6 Oct. 6 – Competitive Dynamics Debrief: Vision and strategy Read: Rafii & Kampas, “How to Identify Your Enemies Before They Destroy You” HBR Nov 2002 Brandenburger & Nalebuff, “The Right Game: Use Game Theory to Shape Strategy” 6 Management Strategy Fall 2005 HBR Jul-Aug 1995 Yoffie & Cusumano, “Judo Strategy: The Competitive Dynamics of Internet Time” HBR Sep 2000 Rao & Bergen & Davis, “How to Fight a Price War” HBR Mar 2000 Hill: “Establishing a Standard: Competitive Strategy and Technological Standards in Winner-Take-All Industries” Academy of Management Executive 1997 11(2) Case: Fedex and UPS – The War Continues (Case Packet) Simulation: Analyze competitors; Decision # 2 due by 4pm Oct. 13 Oct. 13 – Corporate-Level Strategy Debrief: Competitor analysis Submit: Success measurement selction Read: Porter, “From Competitive Advantage to Corporate Strategy” HBR May-Jun 1987 Markides, “To Diversify or Not to Diversify” HBR Nov-Dec 1997 Goold & Campbell, “Desperately Seeking Synergy” HBR Sep-Oct 1998 Slywotzky & Wise, “The Growth Crisis-How to Escape It” HBR July 2002 Dranikoff, Koller, & Schneider, “Divestiture: Strategy’s Missing Link” HBR May 2002 Case: Walt Disney Co. (Case Packet) Simulation: Consider restructuring product portfolio; Decision # 3 due by 4pm Oct. 20 Oct. 20 – Merger and Acquisition Debrief: Round 2 results (group 1); Product portfolio review (all groups) Read: Harding & Rovit, “Building Deals on Bedrock” HBR Sep 2004 Bower: “Not All M&As Are Alike – and That Matters” HBR Mar 2001 Cullinan, Le Roux, & Weddigen, “When to Walk Away from a Deal” HBR April 2004 Aiello & Watkins, “The Fine Art of Friendly Acquisition” HBR Nov-Dec 2000 Ashkenas, DeMonaco, & Francis, “Making the Deal Real: How GE Capital Integrates Acquisitions” HBR Jan 1998 Case: The Merger of Union Bank of Switzerland and Swiss Bank Corporation ( Case Packet) Simulation: Consider potential acquisition target; Decision # 4 due by 4pm Oct. 27 Oct. 27 – Strategic Alliances Debrief: Round 3 results (group 2); Acquisition plan (all groups) Read: Kanter: “Collaborative Advantage: The Art of Alliances” HBR Jul-Aug 1994 Chesbrough & Teece, “Organizing for Innovation: When is Virtual Virtuous?” HBR Jan-Feb 1996 (Reprinted in HBR Aug 2002) Dyer, Kale, & Singh, “How to Make Strategic Alliances Work” Sloan Management Review 2001 42(4) Gomes-Casseres, “Group versus Group: How Alliance Network Compete” HBR Jul-Aug 1994 Ernst & Bamford, “Your Alliances Are Too Stable” HBR Jun 2005 Case: The Renault-Nissan Alliance (Case Packet) Exercise: The Blue Chip Simulation: Consider potential partner; Decision # 5 due by 4pm Nov. 3 Nov. 3 – International Strategies Debrief: Round 4 results (group 3); Alliance plan (all groups) Read: Porter, “The Competitive Advantage of Nations” HBR March-April 1990 Farrell, “Beyond Offshoring: Assess Your Company’s Global Potential” HBR Dec 2004 Ghemawat, “The Forgotten Strategy” HBR Nov 2003 7 Management Strategy Fall 2005 Khanna, et al., “Strategies That Fit Emerging Markets” HBR Jun 2005 Bartlett & Goshal, “Going Global: Lessons from Late Movers” HBR Mar 2000 Case: Making China Beautiful: Shiseido and the China Market (Case Packet) Exercise: Copying the Best Practice Simulation: Consider potential international expansion; Decision # 6 due by 4pm Nov. 10 Nov. 10 – Strategy Implementation Debrief: Round 5 results (group 4); International expansion plan (all groups) Read: Mankins & Steele, “Turning Great Strategy into Great Performance” HBR Jul-Aug 2005 Beer & Eisenstat, “How to Have an Honest Conversation about Your Business Strategy” HBR Feb 2004 Kaplan & Norton, “The Balanced Scorecard: Measures That Drive Performance” HBR Jan- Feb 1992 (Reprinted in HBR Jul-Aug 2005) Nohria, Joyce, & Roberson, “What Really Works” HBR July 2003 Nadler, “Building Better Boards” HBR May 2004 Case: Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A) ( Case Packet) Simulation: Reflect on your team organization; Decision # 7 due by 4pm Nov. 17 Nov. 17 – Strategic Change Debrief: Round 6 results (TBA); Team reflection on strategy implementation (all groups) Read: Sull, “Why Good Companies Go Bad” HBR Jul-Aug 1999 Hamel, “Strategy as Revolution” HBR Jul-Aug 1996 Greiner, “Evolution and Revolution as Organizations Grow” HBR May-Jun 1998 Beer & Nohria, “Cracking the Code of Change” HBR May-June 2000 Hamel & Välikangas, “The Quest for Resilience” HBR Sep 2003 Case: IBM’s Decades of Transformation (Case Packet) Simulation: Consider possible changes, decision #8, Decision # 8 due by 4pm Nov. 29 Nov. 24 – Thanksgiving Dec. 1 – Strategic Leadership Debrief: Final results (TBA); Team reflection on strategic change (all groups) Read: Ireland & Hitt, “Achieving and Maintaining Strategic Competitiveness in the 21 st Century: The Role of Strategic Leadership”, Academy of Management Executive 1999 13(1) Tedlow, “What Titans Can Teach Us” HBR Dec 2001 Collins, “Level 5 Leadership: The Triumph of Humility and Fierce Resolve” HBR Jan 2001 (Reprinted in HBR Jul-Aug 2005) Kanter, “Leadership and the Psychology of Turnarounds” HBR Jun 2003 Hamm, “Why Entrepreneurs Don’t Scale” HBR Dec 2002 Video Case: GE and Jack Welch Discuss: “My strategic management idol” (prepare to tell a story about him or her) Submit: Individual case analysis Dec. 8 – Capstone Board Presentations Final Board Report Due Dec. 15 – Take-Home Final Exam Due 8 Management Strategy Fall 2005 CASE PACKET http://www.xanedu.com/login.shtml?PackId=241019 Note on Home Video Game Technology and Industry Structure Dell – New Horizons Starbucks: Delivering Customer Service Fedex and UPS – The War Continues The Walt Disney Co.: The Entertainment King The Merger of Union Bank of Switzerland and Swiss Bank Corporation (A) The Renault-Nissan Alliance Making China Beautiful: Shiseido and the China Market Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A) IBM’s Decades of Transformation (A) Others: - The Rise and Fall of the J. Peterman Co. (on E-Rev) - GE and Jack Welch (Video Case) 9