Audit of Employment Equity July 2008 Audit of Employment Equity Report Clearance Steps Planning phase completed Field work completed Report Writing Report sent for management response Management response received Report completed Report presented to the External Audit Advisory Committee Approved by the Deputy Minister October 2007 January 2008 February 2008 March 2008 March 2008 March 2008 April 2008 July 2008 Prepared by Audit and Evaluation Acknowledgments The Audit and Evaluation Project Team, including Julie Clavet-Drolet, Lise Gravel and led by Sophie Boisvert under the direction of Jean Leclerc, would like to thank those individuals who contributed to this project and, in particular, departmental interviewees, and specialists from other government departments, Central Agencies and the Canadian Human Rights Commission, who provided insights and comments crucial to this audit. Original signed by: __________________ Stephen McClellan Chief Audit Executive Environment Canada ii Audit of Employment Equity Table of Contents EXECUTIVE SUMMARY ................................................................................................ iv 1 INTRODUCTION ..................................................................................................... 1 1.1 Background ..................................................................................................... 1 1.2 Scope and methodology .................................................................................. 1 2 FINDINGS AND RECOMMENDATIONS .................................................................. 2 2.1 Status of the Five Requirements from the Canadian Human Rights Commission’s 2003 Report .......................................................................................... 2 2.2 Employment Equity Goals and Accountability .................................................. 5 2.2.1 Required representation rates ...................................................................... 5 2.2.2 Self-Identification of Designated Employees ................................................ 6 2.2.3 Identification of barriers to employment equity ............................................. 7 2.2.4 Accountability ............................................................................................... 8 2.3 Consultations, Communication and Training .................................................... 8 2.3.1 Consultations ............................................................................................... 8 2.3.2 Communication ............................................................................................ 9 2.3.3 Training ...................................................................................................... 10 2.4 Value for Money............................................................................................. 10 2.4.1 Resources dedicated to employment equity ............................................... 10 2.4.2 Comparison with Other Government Departments..................................... 11 2.5 Long-Term Commitments .............................................................................. 12 2.5.1 Outreach .................................................................................................... 12 2.5.2 Networks .................................................................................................... 12 2.5.3 Champion .................................................................................................. 13 3 CONCLUSION ....................................................................................................... 15 Appendix A - EE Audit Response April 10, 2008 .......................................................... 16 Environment Canada iii Audit of Employment Equity EXECUTIVE SUMMARY Environment Canada, as an employer, must comply with the Employment Equity Act. In 2003, the Canadian Human Rights Commission (the Commission) concluded that the department was in compliance with the Employment Equity Act, provided that it implemented the five requirements outlined in the Commission’s report. It is expected that in 2008 the Commission will follow up to assess whether the department is meeting those five requirements and whether it has made reasonable progress in implementing its Employment Equity and Diversity Management Plan, in order to reach full compliance with the Act. In preparation for the Commission’s follow-up, a compliance and value-for-money audit of employment equity was included in the 2007-2008 Audit and Evaluation Plan, as approved by the departmental Audit and Evaluation Committee on April 18, 2007. Objectives and Scope The objectives of this audit were to assess the department’s current level of compliance with the Employment Equity Act and related policies, regulations and guidelines, as well as to assess the effectiveness, efficiency and economy of the department’s program through a value-for-money audit. The audit focused on the department’s employment equity representation rates, and on the probable causes for not meeting the required representation rates. The audit results are based on research, documentation analysis and interviews. Conclusions Women, Aboriginal persons and persons with disabilities are represented in the departmental workforce at their availability level or at a higher level. However, the department has not achieved its required representation rates for visible minorities. In addition, Environment Canada has not fully implemented the Commission’s five requirements, as outlined in its 2003 report. It appears that, for various reasons, employment equity became less of a priority for the department during the past few years. More specifically, interviews revealed that managers had no specific employment equity objectives, making their performance in that regard not measurable. It was also noted that communication with employees was limited and could be diversified, and that more communication between the Employment Equity section, managers and human resources specialists would be beneficial to the department. In addition, training on diversity is no longer mandatory and there have been less frequent consultations with stakeholders. In 2005, the employment equity function was carried out by 2.5 full time employees at the corporate level. In addition, employment equity also had a regional component through the EE coordinators. However, during the departmental transformation, the network of EE coordinators was less active than in previous years. In addition, one full time employee within the Employment Equity unit was redirected to other human resources priorities. Therefore, whereas in 2005 there was the equivalent of 2.5 full time Environment Canada iv Audit of Employment Equity employees working on employment equity issues and actions at the corporate level, there is now 1.5 full time employees dedicated to the program. It should be noted that the Department recently implemented a short-term EE Blitz to reduce representation gaps within the Department. It focuses on staffing from designated groups within programs and activities that are actively hiring. It is too early to comment on the effectiveness of this initiative. Possible consequences for not complying with the Employment Equity Act include, ultimately, the Commission referring the Department to an Employment Equity Review Tribunal. Recommendation No. 1 The Assistant Deputy Minister, Human Resources Branch should: develop a new employment equity plan that is in compliance with the requirements of the Act; the plan should be realistic, with a focus on measurable outcomes, and its implementation should be monitored. It should also define the roles and responsibilities of the Human Resources Branch and of management. The Assistant Deputy Minister, Human Resources Branch, should consider including the following when preparing the Employment Equity Plan: Self-identification and accountability: periodically send out reminders to invite employees to self identify and ensure that both the Human Resources Branch and managers periodically remind employees of the importance of self-identification; monitor the return of self-identification forms and conduct a follow-up when forms are not returned; and ensure that departmental representation rates and gaps are communicated to management, and cascaded down to employees. Consultations, communications and training: ensure utilization of diversified communication channels, in order to increase the effectiveness of communications; the information communicated should include progress and issues, representation rates, available tools and best practices; advise senior management to actively promote employment equity initiatives and progress to their management teams and employees; develop mechanisms to collaborate internally and reduce silos, such as periodically including employment equity as an agenda item on the Human Resources management meetings; ensure that consultations resume; ensure that employment equity training is available to all employees and consider making it mandatory for managers; and ensure that, as part of their new training plan, specific employment equity training is mandatory for all human resources advisors. Environment Canada v Audit of Employment Equity Outreach activities and Networks: promote existing outreach activities across the department and provide advice and assistance to branches in implementing outreach programs; initiate, as soon as possible, a plan to replace the champion and provide the Employment Equity section with the required support; and with the support of the champion, use the full potential of the designated group networks to communicate, consult and promote employment equity. Recommendation No. 2 The Assistant Deputy Minister, Human Resources Branch should also: conduct a new Employment Systems Review, as required by the Employment Equity Act and Regulations. Management Response The Human Resources Branch agrees with the recommendations. Appendix A provides the detailed work plan of the specific actions to be taken in response to the recommendations, with objectives, timelines and Leads indicated. Environment Canada vi Audit of Employment Equity 1 INTRODUCTION 1.1 Background The Canadian government, as an employer, must comply with the Employment Equity Act (hereinafter referred to as the Act). According to the Treasury Board Secretariat Policy on Employment Equity, the department is responsible for implementing the requirements of the Act. The Canadian Human Rights Commission (hereinafter referred to as the Commission) is responsible for the verification of the employers’ compliance with the statutory requirements of the Act. In 2003, the Commission presented the results of its employment equity compliance review of Environment Canada. The Commission concluded that Environment Canada was in compliance with the statutory requirements of the Act, provided that it implemented the Commission’s five requirements outlined in the report. It is expected that in 2008, the Commission will follow up to assess whether the department is meeting the five requirements and if it has made reasonable progress toward implementation of its Employment Equity and Diversity Management Plan, in order to reach full compliance with the Act. As per sections 25 to 30 of the Act, should the department be found non-compliant, the Commission will inform the department and negotiate a written undertaking from the department to remedy the deficiencies. Should the department fail to comply with the undertaking, the Commission may decide to issue a direction. Should the department fail to comply with the Commission’s direction, the Commission may refer the department to an Employment Equity Review Tribunal for remedial action. In preparation for the Commission’s follow-up, a compliance and value-for-money audit of employment equity was included in the 2007-2008 Audit and Evaluation Plan, as approved by the departmental Audit and Evaluation Committee, on April 18, 2007. 1.2 Scope and methodology The objectives of this audit were to assess the current compliance level of the department with the Employment Equity Act and related policies, regulations and guidelines, as well as to assess the effectiveness, efficiency and economy of the program through a value-for-money audit. In developing the audit methodology, the audit team contacted the Compliance Review Manager at the Canadian Human Rights Commission to discuss the objectives of the Commission’s upcoming review and the approach the Commission intended to take. The Commission will assess the department’s progress in meeting the requirements of the Act and the recommendations contained in the Commission’s report. The review will focus on the following: the achievement of employment-equity representation rates, and the reasons for failing to achieve them, where applicable; Environment Canada 1 Audit of Employment Equity the increase in representation rates of designated groups; and the implementation of the employment equity plan and actions related to the designated groups, where representation has not been achieved. Based on this new approach, the audit team decided to adopt a similar methodology and scope. Therefore, the audit team did not focus on the 87 action items contained in the 2002-2005 Employment Equity and Diversity Management Plan, nor did the audit team consider the Employment Systems Review and the Workforce Analysis. Rather, the audit focused on the department’s employment equity representation rates, and on the probable causes of failing to meet the required representation rates. The audit results are based on research, documentation analysis and interviews. This report is structured along the following lines of inquiries: 1. 2. 3. 4. 5. Status of the Five Requirements of the Commission’s 2003 Report Employment Equity Goals and Accountability Communication, Consultation and Training Value-for-Money Analysis Long-Term Commitments 2 FINDINGS AND RECOMMENDATIONS 2.1 Status of the Five Requirements from the Canadian Human Rights Commission’s 2003 Report The Commission concluded in 2003 that Environment Canada was in compliance with the statutory requirements of the Act, provided the department implemented the five requirements outlined in the Commission’s report. The interviews conducted in this audit and documentation provided to the audit team revealed the following with respect to these five requirements: Requirement No. 1. Environment Canada must provide the self-identification Question and Answer Brochure to new and existing employees in the event of a staffing action. Although no Question and Answer Brochure is provided with Environment Canada’s Self-Identification Form, the form does contain some information regarding self-identification and employment equity, and also provides a list of contacts for more information. The department also has an employment equity Web page that contains a series of questions and answers; however, the link to the Web site is not provided on the self-identification form. It must also be noted that, as mentioned by some interviewees, the self-identification form is not systematically distributed to new employees. (Refer to Section 2.2.2 of this report for further details on self-identification). Environment Canada 2 Audit of Employment Equity Requirement No. 2. Environment Canada must implement the requirements related to recruitment: 2.1 When managers are staffing positions on a casual basis, they must request the referral of designated group candidates at 1.5 times their availability. Based on the interviews, it appears that individuals involved in staffing did not comply with this requirement. 2.2 Managers are to be reminded of the extended staffing delegation and how it should be applied. The audit team has evidence that the extended staffing delegation is being used. However, the interviews provided evidence that not all managers are aware of this tool. (provides managers with the authority to recruit under-represented designated group members without competition in term or indeterminate positions). 2.3 When managers are using their personal networks to find candidates, they must ask for a referral of designated group candidates, at which point the extended staffing delegation may be applied. Based on the interviews, no evidence was provided that interviewees use their personal networks to find candidates from designated groups. Requirement No. 3. Environment Canada must develop a plan to permit the department to reach full physical accessibility. There is no department-wide plan to reach full physical accessibility. Management informed the audit team that the Treasury Board Real Property Accessibility Standards provides for exemptions and minor variations. In 1995, Departments were required to be fully compliant with the standard. At the time, EC exempted a number of facilities/sites from the standard including: 1. Remote locations; 2. Unattended monitoring stations; 3. Facilities where operational requirements preclude reasonable access by persons with disabilities. Reporting to TB at the time indicated that the department was compliant with the standard. Requirement No. 4. Employees must be advised that all communication materials relating to employment equity will be made available in alternate format upon request, and Environment Canada must take additional steps to inform employees about employment equity and disseminate various materials to staff using other media formats. Based on the interviews: information is available in alternate format for recruitment actions; dissemination of various employment equity materials was not always done on a consistent basis; and the department is not using a diversified communication strategy (refer to Section 2.3.2 of this report for further details). Environment Canada 3 Audit of Employment Equity Environment Canada 4 Audit of Employment Equity Requirement No. 5. Environment Canada must establish a formal mechanism to consult with the non-unionized workforce as stipulated by the Act, and must consult with the unionized workforce as required by the Act. Based on the information received during interviews and information provided by the Employment Equity unit, the audit team has evidence that a formal consultation mechanism was in place. However, because there was no Employment Equity champion (hereinafter referred to as the champion) in place for a six-month period (June 2006 to January 2007), consultations became less active. With the appointment of the new champion, efforts were made in 2007 for consultations to resume (refer to Section 2.3.1 of this report for further details). At the time of the Commission’s review, the department was complying with the requirement of the Act, Section 10, to have a plan in place. However, since 2006, the department does not have an updated/approved plan that would meet this requirement. As mentioned previously, non-compliance with the Act can have a significant consequence for the department. 2.2 Employment Equity Goals and Accountability 2.2.1 Required representation rates The department has achieved representation rates for women, Aboriginal people and persons with disabilities at their availability level or at a higher level; however, the department has not achieved its required representation rates for visible minorities, which are still underrepresented by approximately 1.5%, or 89 individuals. Currently, in the department, 705 visible minority members self-identified. In addition, as per the Employment Equity Act, Part I, section 5, consideration must be given to representation within occupational groups. The occupational categories are clustered into six groups. They are: Executive; Scientific and Professional; Administrative and Foreign Service; Technical; Administrative Support; and Operational. In addition, the department includes Ministerial Staff for reporting purposes. The latest workforce analysis, conducted on January 31, 2008, reveals the following: Although representation of women has increased during the past 3 years, they remain under-represented in the Executive and Technical categories. Overall representation of Aboriginal persons has remained constant over the past 3 years, with under-representation in the Executive category. Overall representation of persons with disabilities has remained constant over the past 3 years, with under-representation in the Scientific and Professional categories. Environment Canada 5 Audit of Employment Equity Although representation of visible minorities has increased over the past 3 years, they remain under-represented in the Scientific and Professional, Administrative and Foreign Service, Technical and Operational categories. The following chart shows the number of representational gaps by occupational group. Table 1.Representation gaps in Environment Canada Number of individuals missing in each group Women Occupational Group Aboriginal People Persons with Disabilities Individuals % Individuals % 2 1.7 5 4.1 Target met Target met Target met Target met Target met Target met Target met Target met 11 Target met Target met Technical 39 3.5 Administrative Support Operational Executive Ministerial Staff Scientific and Professional Administrative and Foreign Service Individuals Visible Minorities % 0.4 Individuals % 32 1.1 Target met 17 0.9 Target met Target met 45 4.0 Target met Target met Target met Target met Target met Target met Target met 2 3.5 Source: Environment Canada Workforce Analysis, January 31st, 2008. It should be noted that the department recently implemented a short-term strategy to reduce representational gaps within the department. It focuses on staffing from designated groups within programs and activities that are actively hiring. It is too early to comment on the effectiveness of this initiative. A monitoring of the results of the blitz should be conducted to assess the effectiveness of such a strategy. 2.2.2 Self-Identification of Designated Employees As per the Act, Part I, section 9, every employer shall collect information and conduct an analysis of its workforce, in order to determine the degree of the under-representation of persons in designated groups in each occupational group. At Environment Canada, the Employment Equity section is responsible for conducting this analysis. The analysis is conducted at least once a year. The Labour Market Availability rates are used to assess the degree of representation for each of the designated groups; these rates are based on the Canadian census and are provided to the department by the Treasury Board Secretariat. Once they are communicated to the department, the Employment Equity unit compares the availability Environment Canada 6 Audit of Employment Equity rates with the departmental representation rates to identify possible gaps in the level of representation. The only means for the department to legally collect data on designated groups is through self-identification of the employees. Only those employees who self-identified can be counted as members of designated groups. The official representation rates may not represent a true picture of the department’s actual representation rates, since self identification is voluntary. That is why the department must actively encourage selfidentification throughout the organization on a continual basis. The method used by Environment Canada to promote self-identification is by giving the self-identification form to employees with every letter of offer at the time of appointment. It is mandatory that all employees hired by the department complete the mandatory sections of the form and return it, whether they choose to self-identify or not. Although the return of the form is mandatory, no monitoring is conducted on the return rate, which makes it impossible to assess the number of missing forms. Because some interviewees said that when they were hired, the form was not given to them, it is suspected that representation rates for the department may be underestimated, therefore increasing the risk for the department of not being in compliance with the Employment Equity Act. This inconsistency in the distribution of the self-identification form may be due to the significant turnover and lack of training of staffing advisors, who are responsible for including the form with the letters of offer. (Refer to Section 2.3.3 of this report for further details regarding training.) 2.2.3 Identification of barriers to employment equity Part I, section 9.(1)(b) of the Act states that an employer shall “conduct a review of [its] employment systems, policies and practices, [...] in order to identify employment barriers against persons in designated groups that result from those systems, policies and practices”. This analysis is called the Employment Systems Review and focuses on areas where representation gaps have been identified in the workforce analysis. Although the Act does not explicitly require employers to periodically conduct an Employment Systems Review, the Treasury Board Secretariat Employment Equity Policy Guidelines stipulate that departments have the obligation of “conducting an employment systems review (if under-representation exists) and removing any barriers that may exist and that are not authorized by law”. Environment Canada conducted an Employment Systems Review in 2002, based on the representation gaps identified in the workforce analysis of 2001. The fact that the department is still facing similar representation gaps as it had in 2001 suggests that either the Employment Systems Review was unsuccessful in identifying all the barriers or that the action plan was not fully and consistently implemented. The Employment Equity unit mentioned its intention to conduct a new Employment Systems Review in April 2008 and the results of this audit suggest that this would be both timely and relevant. Environment Canada 7 Audit of Employment Equity Fifty-nine recommendations resulted from the Employment Systems Review conducted in 2002. The Employment Equity Plan developed to address those barriers and recommendations included more than 87 actions, making it complex to implement and to monitor. This should be taken into consideration when the new Employment Systems Review is conducted and when the new Employment Equity plan is developed. In the course of the audit, some interviewees mentioned that it may be difficult to achieve required representation rates for persons with disabilities for some positions in the Scientific and Professional category, due to the operational context and work constraints such as field work, shift work and health and safety requirements. These constraints make it more difficult to accommodate persons with disabilities. These potential barriers should be considered in the new Employment Systems Review. 2.2.4 Accountability As stated in the Treasury Board Secretariat Employment Equity Policy, the department must “hold management at all levels accountable for the implementation of employment equity by integrating employment equity objectives into managers' accountability statements and performance assessments”. During the interviews, it was mentioned that a few years ago, employment equity was integrated into Regional Director Generals’ and Assistant Deputy Ministers’ accountability statements. However, the Inclusiveness Strategy, which replaced the Employment Equity Plan in 2006, did not include specific performance indicators. Although managers’ accountability statements and performance assessments do contain the obligation to implement the departmental Human Resources Integrated Plan - which includes a component on employment equity - managers have no specific employment equity objectives. Therefore, their performance in regards to employment equity is not measurable. In addition, although representation goals and departmental progress are communicated to senior management, they are not consistently cascaded down to all levels of management and employees. This situation contributes further to the lack of accountability, since some managers are not aware of where gaps exist or what they should do in order to eliminate them. 2.3 Consultations, Communication and Training 2.3.1 Consultations Section 15 of the Employment Equity Act requires an employer to consult with employees and union representatives on the development, implementation and revision of the employer’s employment equity plan, and on the assistance they could give with respect to communication and implementation of employment equity in the organization. The conduct of the interviews and a documentation review provided evidence that a formal consultation mechanism was in place. Consultations with the unions were held Environment Canada 8 Audit of Employment Equity during Union-Management Consultation Committee meetings, as well as at the Departmental Employment Equity and Diversity Management Consultative Committee. The non-unionized representatives were also consulted through the Departmental Employment Equity and Diversity Management Consultative Committee; this committee brings together unions, senior managers, managers, designated group members and youth networks, and regional employment equity coordinators. It was chaired by the employment equity champion. However, due to other priorities during the departmental transformation, and because there was no champion in place for a period of six months (June 2006 to January 2007), consultations became less active. With the appointment of the new champion, efforts were made in 2007 for consultations to resume. The department is currently without a champion. 2.3.2 Communication Section 14 of the Employment Equity Act requires an employer to provide information to its employees about employment equity. The Treasury Board Policy outlines in more detail that it is the responsibility of the Deputy Minister to communicate with employees by distributing information regularly to all employees about employment equity initiatives and progress, to use all available internal media, and to ensure that the information is accessible to employees with disabilities. During the interviews, it was noted that insufficient information is being communicated regarding employment equity programs, objectives and achievements. Dissemination of various employment equity materials was not always done on a consistent basis, and the department is not using a variety of media forms to communicate. Also, there is limited communication between the entities responsible for employment equity, particularly between the employment equity group, human resources advisors and managers. Rather, they tend to work in silos. There is little opportunity for those implementing the policy to provide feedback to those providing oversight. This impedes effective monitoring and prevents ongoing adjustments to the employment equity strategy. Information gathered during the interviews suggests the following communication issues: There are many tools and best practices available to assist in the implementation of employment equity; however, not all employees, managers and human resources advisors are made aware of their existence. For instance: o Some managers are not aware of the possibility to recruit under-represented designated group members without competition in term or indeterminate positions from outside or within the public service. o Some employees are not aware of the Adaptive Computer Technology program, developed and maintained by the department, which assists persons with visual, mobility, or sensory impairments to use a computer that reduces or eliminates the barriers presented by a standard computer. o The Objective Eye, designed to assist managers and human resources advisors in finding qualified selection board members from designated groups, is not sufficiently promoted and is therefore underutilized. Environment Canada 9 Audit of Employment Equity Information is generally communicated through e-mails and/or posters but tends to be limited to advertisements for employment equity events, such as the Aboriginal week and the women’s week. As well, due to the volume of e-mails received daily, it may not be the most effective way to communicate with employees. The employment equity departmental Web site provides a variety of information and tools and should be publicized to a greater extent. 2.3.3 Training Training is an important component of an awareness strategy to promote employment equity and diversity and can contribute to improving the department’s performance. Information gathered during interviews with staff revealed the following issues related to training: Diversity training is no longer mandatory for managers; as a result, some managers are not fully aware of the tools available to assist them in hiring and integrating designated group members. However, the Employment Equity section mentioned that the new departmental Employment Equity Plan currently being developed will include mandatory training on employment equity for all managers and supervisors. In the past, human resources advisors received training on employment equity and diversity as part of their certification. Since changes were made to the Public Service Employment Act in 2003, the certification program is no longer in place. Furthermore, not all new human resources advisors have the necessary expertise or experience to help managers find innovative ways to hire designated group members. This is exacerbated by the high turnover rate in human resources staff. The Human Resources Branch is planning to include mandatory training on employment equity for human resources advisors as part of their development plan. According to those interviewed communication, consultation and training are crucial in helping employees and managers to understand the importance of employment equity and diversity, to eliminate negative perceptions and to build an inclusive workforce. Less sensitivity and awareness to diversity may have an impact on employees, clients and the public. It could limit Environment Canada’s ability to hire and retain designated group members. Good communication, consultation and training regarding employment equity can be a key factor in the success of the department as it seeks to achieve its employment equity goals and specific targets. 2.4 Value for Money 2.4.1 Resources dedicated to employment equity The employment equity unit had a forecast budget of $74,270 for the 2007-2008 fiscal year. Part of this amount was allocated to the activities of the champion ($20,000) and to the accommodation fund ($50,000). The remaining money was dedicated to travel ($4,270). The amount given to the champion was for professional services. The accommodation fund was for expenses related to equipment considered non-standard Environment Canada 10 Audit of Employment Equity purchases, such as magnification devices, screen-magnification software, speechrecognition technology, etc. Travel expenses were for members of the employment equity team to attend conference, courses, off-site meetings, etc. In 2005, the employment equity function was carried out by 2.5 full time employees at the corporate level. In addition, employment equity also had a regional component through the EE coordinators. However, during the departmental transformation, the network of EE coordinators was less active than in previous years. In addition, one full time employee within the Employment Equity unit was redirected to other human resources priorities. Therefore, whereas in 2005 there was the equivalent of 2.5 full time employees working on employment equity issues and actions at the corporate level, there is now only 1.5 full time employees dedicated to the program. A comparison of the level of resources invested in employment equity versus the representation rates by designated group members was conducted for the last five years. This analysis did not find any correlation between the representational rates and the level of resources. Value for money is difficult to assess in the context of this audit, as the audit findings cannot determine whether implementation of employment equity requirements and results would be different with more resources. The value–for- money analysis cannot conclude whether additional resources allocated to the employment equity unit would result in an increase in representation rates. However, the other audit findings reveal that there are other avenues that require attention in order to implement employment equity. 2.4.2 Comparison with Other Government Departments In order to conduct a comparative analysis with other government departments, the audit team obtained information from the Canada Public Service Agency about how other departments were performing with regard to employment equity. The analysis focused on five departments that were identified as having a similar scientific mandate and a comparable number of employees. The Canada Public Service Agency confirmed that Environment Canada is performing in a relatively similar fashion to the five specified departments with respect to the representation of women and Aboriginal people, when compared with their respective Workforce Analysis. However, with respect to persons with disabilities and especially persons from visible minorities, Environment Canada is not performing as well as the other five specified departments. With regard to visible minority representation, of the five departments, Environment Canada is one of the two that are not reaching their required representation rates. The audit team also contacted these same five departments to obtain information on the number of employees dedicated to employment equity within each organization. The results are highly variable from one department to another, the lowest being one fulltime employee and the highest being five full-time employees. Due to the fact that the Canada Public Service Agency provided only the relative performance of Environment Canada, without providing the performance of other departments, it was impossible for the audit team to compare the number of employees allocated to employment equity functions with the level of representation achieved by Environment Canada 11 Audit of Employment Equity the departments. The audit team also consulted the Annual Report on Employment Equity in the Public Service of Canada 2005-2006, submitted to Parliament by the Canada Public Service Agency. This report presents representation rates for every department, in absolute terms, without including the availability rates for each one; it was therefore impossible to use the data to perform a comparative analysis. 2.5 Long-Term Commitments 2.5.1 Outreach Outreach activities have been performed by some branches to support employment equity and diversity, some of which are innovative and could be considered best practices. However, these initiatives are not communicated across branches, and human resources advisors are not fully aware of them. There would be value in disseminating the information across the department, in order to provide ideas and examples for other managers. The following examples of outreach activities were identified during the audit interviews: The Meteorological Services of Canada actively promotes career opportunities at high schools to encourage women, Aboriginal persons and persons from visible minorities to pursue their studies and a career in that field. The Meteorological Services of Canada is working with Human Resources and Social Development Canada to develop with the Arctic College a program in meteorology designed specifically to attract Aboriginal persons. 2.5.2 Networks Although networks of designated groups are not a legal requirement of the Employment Equity Act, they are, however, an important communication, consultation and support mechanism. Currently, there is a network for three out of the four designated groups in the department; there are networks for visible minorities, for Aboriginal persons and for persons with disabilities, the most active being the visible minorities network. The department does not have a national network for women, although there is a Women in Science and Technology Committee. Since the departmental transformation, and due to other priorities, the networks for the designated groups have not been used to their full potential, and have also experienced decreased participation. There has been a decline in communication and consultation between the designated groups’ networks and the Human Resources Branch, as well as between the networks and their members. The leaders of some networks noted that they were receiving more information from their regional Federal Councils, from the interdepartmental employment equity national networks or from Environment Canada’s Visible Minorities’ Networks than from the department’s Human Resources Branch. There is currently no budget for the networks, although the Human Resources Branch does pay for network conference calls. Some interviewees also indicated that managers have little financial flexibility to allow their employees to participate in networks. Environment Canada 12 Audit of Employment Equity 2.5.3 Champion Although it is not a requirement of the Act, having a champion who is a senior manager and comes from a program area helps to promote employment equity, break silos and enable actions. Environment Canada had, until recently, an employment equity champion. However, the former champion has now left the department (please refer to Section 2.3.1 of this report). Recommendation No. 1 The Assistant Deputy Minister, Human Resources Branch, should: develop a new employment equity plan that is in compliance with the requirements of the Act; the plan should be realistic, with a focus on measurable outcomes, and its implementation should be monitored. It should also define the roles and responsibilities of the Human Resources Branch and of management. The Assistant Deputy Minister, Human Resources Branch, should consider including the following when preparing the employment equity plan: Self-identification and accountability: periodically send out reminders to invite employees to self identify and ensure that both the Human Resources Branch and managers periodically remind employees of the importance of self-identification; monitor the return of self-identification forms and conduct a follow-up when forms are not returned; and ensure that departmental representation rates and gaps are communicated to management and cascaded down to employees. Consultations, communications and training: ensure utilization of diversified communication channels, in order to increase the effectiveness of communications; the information communicated should include progress and issues, representation rates, available tools and best practices; advise senior management to actively promote employment equity initiatives and progress to their management teams and employees; develop mechanisms to collaborate internally and reduce silos, for example periodically including employment equity as an agenda item for Human Resources management meetings; ensure that consultations resume; ensure that employment equity training is available to all employees and consider making it mandatory for managers; and ensure that, as part of their new training plan, specific employment equity training is mandatory for all human resources advisors. Outreach activities and networks: Environment Canada 13 Audit of Employment Equity promote existing outreach activities across the department and provide advice and assistance to branches in implementing outreach programs; initiate, as soon as possible, a plan to replace the champion and provide the Employment Equity section with the required support; and with the support of the champion, use the full potential of the designated group networks to communicate, consult and promote employment equity. Recommendation No. 2 The Assistant Deputy Minister, Human Resources Branch, should also: conduct a new employment systems review, as required by the Employment Equity Act and Regulations. Management Response The Human Resources Branch agrees with the recommendations. Appendix A provides the detailed work plan of the specific actions to be taken in response to the recommendations, with objectives, timelines and Leads indicated. Environment Canada 14 Audit of Employment Equity 3 CONCLUSION The objectives of this audit were to assess the current compliance level of the department in fulfilling its obligations with respect to the Employment Equity Act and related policies, regulations and guidelines, as well as to assess the effectiveness, efficiency and economy of the program through a value-for-money audit. The audit was based primarily on document reviews and interviews with managers, designated group members, and human resources specialists. For various reasons, employment equity has become less of a priority in the past few years. With the upcoming follow-up review to be conducted by the Canadian Human Rights Commission, employment equity needs to be more of a priority. The recent initiative to hire designated group members in program areas actively hiring is a good example of the kind of concrete actions needed. The value-for-money analysis cannot conclude whether or not additional resources allocated to the employment equity unit would result in an increase in representational rates. The other audit findings reveal that there are other avenues that require attention in order to implement employment equity. However, to comply with the Act, employment equity needs ongoing attention throughout the department. Clearer and more deliberate accountabilities along with effective monitoring would be important mechanisms for achieving this. In addition, communication needs to be strengthened. Employees should receive regular updates through a variety of media and managers and human resource specialists need to make sure that employment equity is a subject of regular communication between themselves and employees. Innovative practices should be made known and promoted, consultations should resume, and training should be increased. A new champion should be nominated as soon as possible, in order to help promote employment equity and to support employment equity activities. In our professional judgment, sufficient and appropriate audit procedures have been conducted and evidence gathered to support the accuracy of the conclusions reached and contained in this report. The conclusions were based on a comparison of the situations as they existed at the time of the audit against the audit criteria. Environment Canada 15 Audit of Employment Equity Appendix A Employment Equity Audit Response April 10, 2008 Management Response: The HR Branch agrees with the recommendations of the Audit. The DG Corporate HR Programs has the overall accountability within the HR Branch for addressing the recommendations. Below is a workplan of specific actions to be taken with objectives, timelines and Leads. Recommendation 1: Preparation of an Employment Equity (EE) Plan Start Strategies Expected Date Completion CHRC Requirements Leads Spring 2008 -Appoint a new champion for EE Completed Consultation Deputy Minister Spring 2008 Develop and implement Communications Strategy - Announcement of Champion - Self-Identification Awareness campaign. - Publish EE Accommodation Policy - General awareness Spring 2008 Collection of workforce information HR Branch in consultation with Communications Spring 2008 Spring 2008 Spring 2008 Spring 2008 Develop a learning and development strategy - Human Resource Advisors - Managers/Employees Gaps to be confirmed and addressed through current HR Planning process - Evaluate impact of current EE Blitz - Branch Heads to identify targets -Targeted recruitment campaigns where appropriate Establish process to ensure that all employees receive and complete self-identification and calculate return rates. Conduct analyses on share of recruitment, promotion, terminations and clustering. Environment Canada EE Plan HR Branch Spring 2008 Workforce Analysis Branch Heads Employment equity targets to be set as part of annual HR plans by Branch Heads, supported by HR Branch Spring 2008 Collection of workforce information -HR Branch -Return rate to be monitored and special campaigns conducted if required Summer 2008 Workforce Analysis HR Branch Share analysis to be part of the ongoing monitoring of EE Plan 16 Audit of Employment Equity Start Date Strategies Expected Completion CHRC Requirements Leads - Report to EMC biannually and Plan to be readjusted as required. Spring 2008 Fall 2008 Consultation EE champion, supported by HR Branch Monitor progress of EE Plan – especially initiatives that address barriers and findings of ESR. Readjust Plan as required. Summer 2008 Develop and implement consultation plan - Unionized employees - Non-unionized workforce - EE Networks/Advisory Committee -First meeting of the advisory committee on EE Fall 2008 Consultation -EE Champion supported by HR Branch Ensure regular meeting and renew membership as require Summer 2008 -Establish process to ensure all records are kept to date Fall 2008 EE records Summer 2008 - ongoing implementation of communication strategy, including awareness strategy for employees, managers and HR advisors Winter 2008 Information about EE -HR Branch Monitor on a regular basis -HR Branch supported by communications Monitor communication strategy and readjust if require Spring 2008 Fall 2008 Spring 2009 Employment systems review EE Plan -HR Branch -HR Branch supported by champion -HR Branch supported by Champion, EE Committees, Advisory Committee and Communications Fall 2008 -Hire consultant -Analysis of report - Based on results of Employment Systems Review and updated gap analysis, develop new plan including: positive policies and practices special measures Accommodation Measures to eliminate barriers identified in ESR Timetables and assigned responsibilities Short-term and Long-term numerical goals for hiring and promotions -Monitor and Report to EMC Quarterly starting Spring 2009 Implementation and monitoring of EE Plan Fall 2008 -Establish process for revision Spring 2009 Periodic review and revision of EE Plan -Monitor Plan to Monitor Plan on an annual basis to ensure reasonable progress and report to EMC annually. Readjust Plan based on the analysis results and policy changes as required. -Review Plan and readjust based on the analysis results and policy changes if required Recommendation 2: Conduct Employment Systems Review Spring 2008 Fall 2008 Fall 2008 Environment Canada 17