Technical Writing ENC 1210
Business Writing Portfolio
Rachel Summers
ENC 1210 Technical Writing
Professor Jeanette Dick
Florida Gateway College
24th April 2014
ENC 1210
Reflection
This class has actually proven to be more resourceful than I thought it would be. I
started out taking this class because I needed it for a prerequisite. I am glad that I was
forced to take this class though because I have actually learned a lot. Writing has never
really been something that I am good at and this class has definitely helped me improve
my writing skills.
The transition that you have to make into the professional world is quite drastic.
They do not really warn you about it in high school that much. They just throw you out
into the world and expect you to know everything when in reality you know close to
nothing. Well right off the back in chapter 1 in the book Technical Communication Today
it tells you how to communicate in the technical workplace. I’ve learned that writing in
the workplace is definitely not the same as the papers that I had to write in High School.
I have written a resume and cover letter before in high school for my Agriculture
class as an assignment but of course that was a few years ago. I really enjoyed getting to
tweak it and make changes on it based of the information that I now know from this class.
All in all, I have actually enjoyed this class more than I thought I would. I started
out dreading it because I have never been a good writer so it has caused me to not like it
very much. Technical Writing is probably the one class that I will always be thankful that
I took because it has turned out to be the most useful.
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Rachel Summers
8335 SW 44TH Ave
Lake Butler, FL 32054
Cell: 386-438-4976
Email: rachel.summers@wolves.fgc.edu
Career Objective:
I am finishing up my AA degree right now at Florida Gateway College. I then plan to
transfer to the University of Florida in the Fall of 2014. Eventually my plan is to become
a large animal veterinarian.
Education:
Florida Gateway Community College
2010-Present
149 SE College Place
Lake City, FL 32025
(386)754-4896
August 28,
Union County High School
55 SW 5th St.
Lake Butler, Fl 32054
(386) 496-3040
August 2008-Present
GPA:
Lake Butler Middle School
150 Southwest 6th Street
Lake Butler, FL 32054-2598
(386) 496-3046
August 2004-2008
Lake Butler Elementary School
2004
55 Southwest 6th Street
Lake Butler, FL 32054
(386) 496-2045
August 2002-
FFA Leadership Activities/Awards
2012
2012
2012
2012
2012
2011
2011
2011
2011
2010
2010
2010
Agriculture Sales and Services Team
Swine Exhibitor Bradford-Union Fair
Food Science Team
State Degree Recipient
Honorable Senior FFA Award
Plane and Chick Sale
Raised a hog for the Bradford-Union County Fair
Vegetable judging team
School Board Poultry Recognition Award
Chapter Greenhand Award
15th Place in National Poultry Competition- Silver
Won State poultry Competition
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2010 Went to State Convention
2010 Raised a hog for the Bradford-Union County Fair
School Leadership Activities/Awards
2010 A-B Honor Roll
2009 A-B Honor Roll
2009 1st Place FBLA Parliamentary Procedure- Districts
Community Leadership Activities/ Awards
2011 Skills USA
2011 Skills USA babysitting
Professional Associations
2008-present Hugs a Kisses Consignment Boutique (family owned)
2009-present Bradford Union Swine Association
Previous Work Experience
2008-present Hugs and Kisses Consignment Boutique
Duties: I work as a store clerk. I am in charge or working the cash register and being
hands on with customers. I also am in charge of the inventory that we receive at the store.
Reason For Leaving: Needed somewhere closer to college. I also want more work
experience.
References
Amie Imler- Agriculture Instructor
UCHS South Lake Avenue
Lake Butler, Florida 32054
Work: (386) 496-3040
Cell: (352) 316-2285
Tim Rose: Youth Director at Sardis Baptist Church
PO Box 216
Worthington Springs, Florida 32697
Home: (386) 496-2976
Cell: (352) 318-5184
Robin Cushman- Owner of Hugs and Kisses Consignment Boutique
25 N. Main St.
High Springs, Florida 32643
Work: (386)-454-1053
Cell: (386)-965-6097
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Dear Mr. Benjamin Holloway
My name is Rachel Summers. I am currently a student at Florida Gateway
College. I would like to discuss the possibility of going to work for you as an assistant. In
the fall of 2014 (this year), I will be transferring to the Agricultural College of Life
Sciences at the University of Florida. Eventually I want to go on to UF’s veterinarian
program because my ultimate career goal is to become a large animal veterinarian.
I have worked at my mother’s consignment store since I was 16. It has been a
wonderful experience for me, and I have learned many useful traits that I can apply to
life and the work field. Although I have enjoyed working here I would like more
experience in the field that I am going into.
I have always been involved with agriculture for as long as I can remember. I
always helped my dad out when I was younger. He has done many jobs since I was
younger, so I’ve learned many things from watching/helping him with tractors and other
heavy machinery, farming, and his cattle. I was extremely involved in my schools FFA
program when I was in high school. I was on many different teams and I showed animals
in the fair whenever I could. As you can see I am very passionate about this and I know
that I am more than qualified for this job if you will give me the chance.
I would love the opportunity to work with you and your staff. I am willing to do
whatever is needed and I am open to learning new things. I look forward to hearing
from you. You can contact me through my cell phone (386-438-4976) or by emailing me
at rachel.summers@wolves.fgc.edu . I appreciate your time.
Sincerely,
Rachel Summers
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A Letter to the Public:
Store Adjustments!
Attention valued customers, we are under new management in our company so
we would just like to inform you of some new changes that are being made mainly
regarding our new store hours. Monday thru Saturday our stores will now open one hour
later and close one hour earlier. Also, all of our stores are now CLOSED on Sunday. We
would like to make it very clear that NO stores are closing, but also we are not currently
opening up any new ones. We appreciate you all going through these new adjustments
with us and we look forward to your continued support and business.
If you have any further questions about these changes or need to know
information about our store please feel free to contact us. Again we thank you for your
business.
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Memo to Managers:
Date: February 23, 2014
To: Kevin Smith, Head Manager
From: Rachel Summers, CEO
Subject: Store Adjustments
I have enclosed information regarding the new adjustments being made to the store.
Full time employees of our company, including the managers, will have 4-day, 10-hour
workweeks and part-time employees will now be required to consolidate their hours into
1, 2, or 3 day workweeks depending on the amount of hours a week that the part-time
employees work. We are not shutting down any stores at this time and no layoffs are
being made, but no new stores are being opened at this time. All stores will now be
closed on Sundays and on Monday thru Saturday we will now be opening one hour later
and closing one hour earlier.
Please forward this to anyone I may have missed. All stores need to have a meeting as
soon as possible to discuss this information and make sure that everyone is on the same
page.
If you have any questions or comments feel free to contact me at ext. 627 or email me at
ceosummers@gmail.com
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Email to Employees:
To: jamesdavis@gmail.net , carollee@hotmail.net, jlewis32@yahoo.com
From: managerkev@bossman.net
Bcc:
Subject: IMPORTANT!
Dear Employees,
As you already know I am the new manager at this store. The CEO just sent me a memo
with some information regarding some adjustments that are being made to the company.
Full time employees of our company, including the managers, will have 4-day 10-hour
workweeks and part-time employees will now be required to consolidate their hours into
1, 2, or 3 day workweeks depending on the amount of hours a week that the part-time
employees work. We are not shutting down any stores at this time and no layoffs are
being made, but no new stores are being opened at this time. All stores will now be
closed on Sundays and on Monday thru Saturday we will now be opening one hour later
and closing one hour earlier.
I would like to have a meeting with you all this Wednesday at 2:00 to discuss these
changes and make sure that we are all on the same page.
I look forward to working with you all!!
-Kevin Smith
ENC 1210
Working in Teams
The ability to work with others is definitely something that every person needs to
do. Working in teams is different from individual work because your actions and
commitment to whatever it is you are doing is no longer just about you, it is about your
teammates as well. When working in groups I think it is necessary to get to know your
group first, if you do not already; to know what kind of people you will be working with
and what their expectations are. Individual work and group work communication is very
important if you want to be successful. In my opinion the top strategies you and your
group need to focus on are going over what the project is so everyone is on the same
page, assigning team member responsibilities, writing out a plan of action, and learning
how to manage and avoid conflict.
When working in teams there is always going to be some sort of conflict, big or
small, and you have to learn how to handle these conflicts effectively. There are some
strategies that can be used to help avoid conflicts. Running effective meetings is one way
to avoid conflict because when there is already tension and frustration in the group,
unproductive meetings do not help. Mediating conflicts is another strategy. If it comes
down to this there needs to be an unbiased mediator that can come to an agreement that
all parties involved can accept. And finally if it comes down to it and a team member is
not cooperating with the group or not being an active part of the team then sometimes the
team just needs to ask the member to leave the group.
When getting involved with virtual teaming there are important strategies that
should be used for the outcome to be effective. You as a group need to develop a work
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plan and stick to it. This is really important because you do not get to see the people in
your group. Since you do not get to see your teammate’s communication regularly is
extremely important. There are many ways to do this through emailing, phone calls,
texting, etc. You need to build trust and respect for your virtual teammates even through
you may not feel as much of a group with them because there is lack of physical contact.
And last but not least keep regular hours. Everyone should be on the same schedule
because time management is very important.
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Submission Checklist
X
X
X
X
X
X
X
Cover Page
Reflection
Starting Your Career
Communicating with an
Audience: Store Operations
Messages
 Business Letter
 Memo
 E-mail
Working in Teams
Submission Checklist
PowerPoint Presentation—saved
an attached separately in the
classroom
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