SOUTH AUSTRALIAN PUBLIC SERVICE
JOB AND PERSON SPECIFICATION/DUTY STATEMENT
Title of Role
Senior Business Analyst
Administrative Unit
ATTORNEY-GENERAL’S DEPARTMENT
Remuneration Level: AS08
Type of appointment:



Ongoing
Term - Temporary (12 months)
Division
Justice Business Services
Branch
Business Solutions
Section
Role Number TBA
Role Docket Number 10/1361 1
Occupant
Vacant
Term - 1 - 5 years
Job and Person Specification/Duty Statement Approval
...................................................
CHIEF EXECUTIVE/DELEGATE
......../......../........
JOB SPECIFICATION
1.
Summary of the broad purpose of the role, and its responsibilities.
The Senior Business Analyst is responsible for driving significant business change with
Business Solutions’ customers in order to implement Department and/or Justice Portfolio
strategic objectives.
Business Solutions’ projects have both a business process improvement and technology
focus. With specific emphasis on achieving quality project and business outcomes through
the understanding of stakeholder needs and delivering on time and within budget
expectations, the role:

manages and undertake the analysis and documentation of business processes and
business requirements

manages and undertake the development of business cases, Cabinet Submissions,
procurement documentation and other documentation needed to seek necessary
approval to proceed with projects.

provides strategic advice to executives and project steering committees to guide the
implementation of major business reform initiatives
The role also undertakes some senior project manager activities to implement approved
projects according to agreed time, budget and quality expectations.
The incumbent is a senior member of a dedicated project team and will be required to
actively contribute to initiatives that promote a positive culture and quality practices within
the Business Solutions branch.
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2.
Reporting/Working Relationships (to whom the person reports, staff for whom the person is responsible,
and other significant connections and working relationships within the organisation.)
The Senior Business Analyst:

reports to the Director, Business Solutions and, where required, to committees and
executives who influence the work and objectives of the projects to which the
incumbent is assigned.

is a senior member of the Business Solutions branch.

is responsible for the leadership and management of project resources (technical
specialists, project officers, business users, etc.) to lead, plan and achieve project
outcomes.
liaises extensively with senior management and staff of Government and external service
providers and suppliers of infrastructure and related support services.
3.
Special Conditions (Such as non-metropolitan location, travel requirements, frequent overtime, etc.)

Occasional intra and interstate travel may be required.

Some out of hours work may be required.

The incumbent is required to achieve performance targets as set out by the
Department and they are expected to participate in regular performance reviews.

Prior to an offer of employment being made, candidates must provide written
authorisation to the Attorney-General's Department allowing a criminal history check.
Upon receipt of the original National Police Certificate the individual must allow
sighting of the original certificate for the purposes of verification and copying.
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JOB SPECIFICATION/DUTY STATEMENT (continued)
4.
Role: Senior Business Analyst
Unit: Business Operations
Approval:
Statement of Key Outcomes and Associated Activities/Duties (Group into major areas of
responsibility/activity and list in descending order of importance.)
1)
Responsible and accountable for driving significant business change with Business
Solutions’ customers to implement Department and/or Justice Portfolio strategic
objectives by:
a)
managing and undertaking the analysis and documentation of business processes
and business requirements, including:
 user needs analysis
 business process mapping
 solution analysis and design
 stakeholder acceptance.
b)
managing and undertaking the development of business cases, Cabinet
Submissions, procurement documents and other documentation needed to seek
necessary approval to proceed with projects, including but not limited to attention
to the following:
 option analysis
 stakeholder engagement and management
 benefits realisation management
 risk management
 budget and resource analysis
 governance arrangements
 ensuring a thorough understanding of client needs and requirements, whilst
maintaining at all times a clear focus on the successful delivery of practical
outcomes.
2)
c)
project managing approved projects according to agreed time, budget and quality
expectations and undertaking project reviews
d)
regularly analysing and evaluating emerging trends, risks and opportunities
associated with the project, taking appropriate actions where necessary.
e)
keeping up to date with emerging business and technical trends with respect to
the technologies relevant to supporting Government business in the Justice
sector.
f)
identifying, sourcing and managing project resource requirements in adherence to
Government practices and standards.
g)
establishing and maintaining open and effective working relationships with
management and project stakeholders, including timely reporting on project
status.
Contribute to the provision of effective strategic advice to the Business Solutions
branch and its customers by:
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3)
4)
a)
Providing and/or reviewing project proposals, plans, business cases and other
related material providing timely, accurate and sound analysis.
b)
Representing the branch on relevant committees and working parties as required.
Contribute to the success of the Business Solutions branch by:
a)
Actively facilitating branch activities aimed at improving practices and services.
b)
Participating in the development, implementation and review of Section and
Branch strategic and business plans.
c)
Ensuring a flexible and adaptable approach and a desire to ensure the overall
objectives of the branch are met.
d)
Facilitate in the lead of other projects or activities as required.
e)
Demonstrating behaviour that contributes to and encourages a culture of crossteam collaboration and a strong customer service orientation.
Responsible and accountable for adhering to and implementing the relevant
requirements for Managers/Supervisors and employees as specified in the OHSW Act
1986, OHSW Regulations 1995, relevant Standards and Codes of Practice; the Equal
Opportunity Act 1984, the PS Act 2009, and the principles of diversity; and the
Department’s policies and procedures.
Certified Correct by Line Manager ..................................................................................
........../........../..........
Acknowledged by Occupant ............................................................................................ ........../........../..........
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PERSON SPECIFICATION (continued)
Role: Senior Business Analyst
Unit: Business Operations
Approval:
Essential Minimum Requirements (Those characteristics considered absolutely necessary.)
1.
Educational/Vocational Qualifications
(Include only those Determinations of the Commissioner for
Public Employment as an essential qualification for the specified classification group).
1. Nil
2.
Personal Abilities/Aptitudes/Skills (Related to the job description and expressed in a way which allows
objective assessment).
1.
High degree of initiative, motivation and professionalism.
2.
Superior level written and oral communication skills, communicating complex
concepts, selecting language and tone in a way that is easily understood by and
appropriate to the target recipients.
3.
Extensive ability to lead and work collaboratively in a team environment, contribute to
and encourage a culture of teamwork, service delivery excellence and a shared
responsibility for achieving results.
4.
Demonstrated extensive ability to successfully manage multiple concurrent projects
and major tasks, dealing with competing pressures, multiple stakeholders, unplanned
change and meeting tight timeframes.
5.
Extensive proven ability to solve problems, think creatively and laterally, exercise
initiative and independent judgement in sometimes difficult and complex organisational
situations.
6.
Proven ability to anticipate the needs of and maintain effective client focussed
relationships with a range of Portfolio agencies, including senior staff from agencies
outside of the Portfolio.
Proven high level ability to negotiate and influence outcomes that are sustainable for
all parties involved.
Demonstrated leadership skills, providing a sense of direction, influencing and
motivating others to work towards common goals.
Experience (Including community experience)
7.
8.
3.
1.
Significant experience in being responsible for managing and undertaking business
analysis including business process mapping for major projects or business initiatives
for which the implementation and use of information and/or telecommunications
technology is a major component
2.
Experience in project managing major projects or business initiatives for which the
implementation and use of information and/or telecommunications technology is a
major component.
3.
A record of success in assisting business stakeholders to identify, clarify and agree
their critical business outcomes, and the requirements that underpin those outcomes.
4.
Significant experience in developing relationships and facilitating processes that
advance the delivery of effective, timely business solutions in complex business
environments.
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5.
Significant experience in the preparation, implementation and management of policies,
plans and projects dealing with sensitive and complex issues.
6.
Proven experience in the effective application of structured business communication
and change management methodologies and techniques.
Demonstrated experience in leading and managing work teams and achieving targeted
results.
Knowledge
7.
4.
1.
Demonstrated knowledge of the accepted principles of business analysis, project and
change management and of the structured methodologies and techniques applicable
to them.
2.
Demonstrated knowledge of the principles, methodologies and techniques necessary
to achieve successful business solutions through the practical application of
information and/or telecommunications technology.
3.
Knowledge of the principles and practices of OHSW management, in particular those
of Risk Management and Hazard Control and; the Equal Opportunity Act 1984, the PS
Act 2009 and diversity.
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PERSON SPECIFICATION (continued)
Role: Senior Business Analyst
Unit: Business Operations
Approval:
Desirable Characteristics (To distinguish between applicants who have met all essential requirements.)
1.
Personal Abilities/Aptitudes/Skills
1.
2.
Experience
1.
3.
Experience in working within a government business environment, particularly with
the delivery of justice-related services
Knowledge
1.
2.
4.
Not applicable
Knowledge of the administrative and financial management principles and
requirements of the State Government.
Knowledge of the business operations of a Justice Government department,
preferably the SA Government Justice Portfolio.
Educational/Vocational Qualifications (Considered to be useful in carrying out the responsibilities of
the role).
1. Appropriate tertiary or post graduate qualification in a business related field.
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