Edward J. O'Connor
Page 1
VITA
EDWARD J. O'CONNOR
(Updated: March 2009)
Business Address
University of Colorado at Denver
Graduate School of Business Administration
Campus Box 165
P.O. Box 173364
Denver, CO 80217-3364
Phone: (303) 556-5847
edward.oconnor@cudenver.edu
Home Address
1551 Larimer St
Suite 1401
Denver, CO 80202
Phone: (303) 573-1273
EDUCATION
Ph.D.
M.B.A.
B.S.
Industrial/Organizational Psychology
University of Akron, 1975
Management, Harvard Business School, 1970
Business Administration, Boston College, 1965
PROFESSIONAL EXPERIENCE
Professor of Management, University of Colorado Denver,
1988 to present.
Visiting Associate Professor of Management, Georgia Institute of Technology,
1987 to 1988.
Associate Professor of Management, The University of Texas at Dallas,
1980 to 1985.
Assistant Professor of Management, The University of Texas at Dallas,
1977 to 1980.
Assistant Professor of Psychology, University of Georgia,
1975 to 1977.
Instructor in Economics and Business Administration, University of Tennessee at
Chattanooga, 1970 to 1972.
HONORS
Selected as Outstanding Teacher for the College of Business, CU-Denver, 1991.
Selected as Outstanding Teacher for Executive Healthcare Program, 2000.
Selected as Outstanding Professor for 11-Month MBA Program, CU-Denver,
2003.
Selected as Outstanding Teacher for Executive Healthcare Program, 2008.
Selected as Distinguished Speaker, Health Care Management Division,
Academy of Management, 2009.
Edward J. O'Connor
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TEACHING EXPERIENCE (i.e., courses taught)
Visionary leadership, organizational development and change, conflict and
change, fundamentals of entrepreneurship, entrepreneurship in healthcare,
growing your venture, leading entrepreneurial ventures, healthcare
leadership/change, organizational behavior, human resource management,
implementation of new technology, international service quality, experimental
methods, individual differences, industrial/organizational psychology, personnel
selection and applied psychology.
ADMINISTRATIVE EXPERIENCE
Manufacturing and marketing management positions, General Electric, 19651969.
Area Coordinator for Management Program, The University of Texas at Dallas,
College of Business, 1979-1981.
President, Wealth Planning Resource Center, Inc., 1985-1987.
Area Coordinator for Management Program, University of Colorado at Denver,
College of Business, 1993-1994.
Management Consultant
Principal, O'Connor and Associates, 1979-1988.
Principal, Implementation Management Associates, Inc., 1988-1991.
Principal, The Meridian Institute, Inc., 1991-1993.
Principal, Implementation Institute, 1993-present.
ACADEMIC JOURNAL PUBLICATIONS
Bass, B.M., Cascio, W.F., & O'Connor, E.J. (1974). Magnitude estimations of
expressions of frequency and amount. Journal of Applied Psychology,
59, 313-320.
O'Connor, E.J., Wexley, K.N., & Alexander, R.A. (1975). Single group validity:
Fact or fallacy? Journal of Applied Psychology, 60, 352-355.
Barrett, G.V., Cabe, P.A., Thornton, C.L., & O'Connor, E.J. (1975). Cognitive
styles and job attributes. Journal of Applied Psychology, 60, 649-651.
Barrett, G.V., Alexander, R.A., O'Connor, E.J., & Forbes, J.B. (1978). Values
and professional judgment in validating and litigating tests for civil service
positions. Professional Psychology, 9, 137-144.
Edward J. O'Connor
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O'Connor, E.J., Peters, L.H., & Gordon, S.M. (1978). The measurement of job
satisfaction: Current practices and future considerations. Journal of
Management, 4, 17-26.
O'Connor, E.J., & Farrow, D.L. (1979). A cross-functional comparison of
prescribed versus preferred patterns of managerial structure. Journal of
Management Studies, 16, 222-234.
Gatewood, R.D., & O'Connor, E.J. (1979). Information dissemination and the
increasing complexity of personnel work. Personnel Administrator, 24,
71-76.
Peters, L.H., O'Connor, E.J., & Rudolf, C.J. (1980). The behavioral and affective
consequences of situational constraints. Organizational Behavior and
Human Performance, 25, 79-96.
O'Connor, E.J., Rudolf, C.J., & Peters, L.H. (1980). Individual differences and
job design reconsidered: Where do we go from here? Academy of
Management Review, 5, 249-254.
Peters, L.H., & O'Connor, E.J. (1980). Situational constraints and work
outcomes: The influences of a frequently overlooked construct.
Academy of Management Review, 5, 391-397.
Barrett, G.V., Forbes, J.B., O'Connor, E.J., & Alexander, R.A. (1980). Abilitysatisfaction relationships: Field and laboratory studies. Academy of
Management Journal, 23, 550-555.
O'Connor, E.J., & Barrett, G.V. (1980). Informational cues and individual
differences as determinants of subjective job perceptions of task
enrichment. Academy of Management Journal, 23, 697-716.
O'Connor, E.J., Chassie, M.B., & Walther, F. (1980). Expended effort and
academic performance. Teaching of Psychology, 7, 231-233.
Peters, L.H., Bhagat, R.S., & O'Connor, E.J. (1981). An examination of the
independent and joint contributions of organizational commitment and job
satisfaction on employee intentions to quit. Group and Organization
Studies, 6, 73-82.
O'Connor, E.J., Arnold, G.C., & Bhagat, R.S. (1981). Job design task attributes:
An evaluation of prior job design manipulations based on a retranslation
technique. Journal of Management, 7, 9-16.
Edward J. O'Connor
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O'Connor, E.J., Peters, L.H., Rudolf, C.J., & Pooyan, A. (1982). Situational
constraints and employee affective reactions: A partial field replication.
Group and Organization Studies, 7, 418-428.
Peters, L.H., Fisher, C.D., & O'Connor, E.J. (1982). The moderating effect of
situational control of performance variance on the relationship between
individual differences and performance. Personnel Psychology, 35,
609-621.
Peters, L.H., Chassie, M.B., Lindholm, H.R., O'Connor, E.J., & Rudolf, C.J.
(1982). The joint influences of situational constraints and goal setting on
performance and affective outcomes. Journal of Management, 8, 7-20.
O'Connor, E.J., Peters, L.H., & Segovis, J.C. (1983). Situational constraints,
task relevant abilities, and experienced frustration. Personnel Selection
and Training Bulletin, 4, 178-188.
O'Connor, E.J., Peters, L.H., Kline, C.R., & Brush, D.H. (1984). Improving
performance and employee attitudes through the effective use of
unconstrained resources. Personnel Administrator, 29, 90-98.
Peters, L.H., O'Connor, E.J., Weekley, J., Pooyan, A., Frank, B., & Erenkrantz,
B. (1984). Sex bias and managerial evaluations: A replication and
extension. Journal of Applied Psychology, 69, 349-352.
Wise, S.L., Peters, L.H., & O'Connor, E.J. (1984). Identifying moderator
variables using multiple regression: A reply to Darrow and Kahl. Journal
of Management, 10, 227-233.
O'Connor, E.J., Peters, L.H., Pooyan, A., Weekley, J., Frank, B., & Erenkrantz,
B. (1984). Situational constraint effects on performance, affective
reactions and turnover: A field replication and extension. Journal of
Applied Psychology, 69, 663-672.
Peters, L.H., O'Connor, E.J., Pooyan, A., & Quick, J.C. (1984). The relationship
between time pressure and performance: A field test of Parkinson's Law.
Journal of Occupational Behavior, 5, 293-299.
Weekley, J., Frank, B., O'Connor, E.J., Peters, L.H. (1985). A comparison of
three methods of estimating the standard deviation of performance in
dollars. Journal of Applied Psychology, 70, 122-126.
Peters, L.H., O'Connor, E.J., Eulberg, J.R., & Watson, T.W. (1988). An
examination of situational constraints in Air Force work settings. Human
Performance, 2, 133-144.
Edward J. O'Connor
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O'Connor, E.J., Parsons, C.K., Liden, R.C., & Herold, D.M. (1990).
Implementing new technology: Management issues and opportunities.
Journal of High Technology Management Research, 1, 69-89.
Parsons, C.K., Liden, R.C., O'Connor, E.J., & Nagao, D.H. (1991). Employee
response to technologically driven change: The implementation of office
automation in a service organization. Human Relations, 44, 1331-1356.
O'Connor, E.J., Parson, C.K., & Liden, R.C. (1992). Responses to new
technology: A model for future research. Journal of High Technology
Management Research, 3, 111-124.
Zammuto, R.F., & O'Connor, E.J. (1992) Gaining advanced manufacturing
technology's benefits: The role of organizational design and culture.
Academy of Management Review, 17, 701-728. (Reprinted in The
History of Management Thought: Innovation, Gerald Hage (ed.)
Aldershot, UK: Ashgate Publishing Limited, 1998).)
Shortell, S.M., O'Brien, J.L., Hughes, E.F.X., Carman, J.M., Foster, R.W.,
Boerstler, H., & O'Connor, E.J. (1994). Assessing the progress of TQM in
US hospitals: Findings from two studies. The Quality Letter for
Healthcare Leaders, 6, 14-17.
O’Brien, J.L., Shortell, S.M., Hughes, E.F.X., Foster, R.W., Carman, J.M.,
Boerstler,
H., & O’Connor, E.J. (1995). An integrative model for
organization-wide quality improvement: Lessons from the field. Quality
Management in Health Care, 3, 19-30.
Shortell, S.M., O’Brien, J.L., Carman, J.M., Foster, R.W., Hughes, E.F.X.,
Boerstler, H., & O’Connor, E.J. (1995). Assessing the impact of
continuous quality improvement/total quality management: Concept
versus implementation. Health Services Research, 30, 377-401.
Carman, J.M., Shortell, S.M., Foster, R.W., Hughes, E.F.X., Boerstler, H.,
O’Brien, J.L., & O’Connor, E.J. (1996). Keys for successful
implementation of TQM in hospitals. Health Care Management Review,
21, 48-60.
Boerstler, H., Foster, R.W., O'Connor, E.J., O'Brien, J.L., Shortell, S.M., Carman
J.M., & Hughes, E. F.X. (1996). Implementation of total quality
management: Conventional wisdom versus reality. Hospital and Health
Services Administration, 41, 143-169.
Edward J. O'Connor
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Zammuto, R.F., Keaveney, S.M., & O'Connor, E.J. (1996). Assessing and
improving service quality. Journal of Marketing for Higher Education, 7,
1996.
Fiol, C. M., O’Connor, E. J., & Aguinis, H. (2001). All for one and one for all?
The development and transfer of power across organizational levels.
Academy of Management Review, 26, 224-242.
Fiol, C. M. & O’Connor, E. J. (2002). When hot and cold collide in radical
change processes: Lessons from community development. Organization
Science, 13, 32-546.
Fiol, C. M. & O’Connor, E. J. (2003). Waking up! Mindfulness in the face of
bandwagons. Academy of Management Review, 28, 54-70.
Fiol, C. M. & O’Connor, E. J. (2004). The power of mind: What if the game is
bigger than we think? Journal of Management Inquiry. 13, 342-352.
Fiol, C. M. & O’Connor, E. J. (2005) Identification in face-to-face, hybrid, and
pure virtual team: Untangling the contradictions. Organization Science.
16, 19-32.
Fiol, C. M., Pratt, M. & O’Connor, E. J. (2009) Managing Intractable
Identity Conflicts. Academy of Management Review. 34, 1, 32-55.
BOOK CHAPTERS
Peters, L.H., O'Connor, E.J., & Wise, S.L. (1984). The specification and testing
of useful moderator variable hypotheses. In T.S. Bateman and G.R.
Ferris (Eds.), Method and analysis in organizational research. Reston,
Virginia: Reston Publishing Company, 128-139.
Peters, L.H., O'Connor, E.J., & Eulberg, J.R. (1985). Situational constraints:
Sources, consequences, and future considerations. In G.R. Ferris and
K.M. Rowland (Eds.), Research in personnel and human resources
management. Vol. 3, Greenwich, CT: JAI Press, 79-113.
Peters, L.H., & O'Connor, E.J. (1988). Measuring work obstacles: Procedures,
issues and implications. In D. Schoorman and B. Schneider (Eds.),
Facilitating work effectiveness. Lexington, Kentucky: Lexington Books,
105-123.
Edward J. O'Connor
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O’Connor, E.J., & Zammuto, R. F. (1995). From here to AMT success: How will
we travel? In L. Gomez-Mejia & M. W. Lawless (Eds.), Advances in
Global High-Technology Management. Greenwich, CT, Vol. 5,
Greenwich, CT: JAI Press,
125-147.
Shortell, S.M., O’Brien, J.L., Carman, J.M., Foster, R. W., Hughes, E.F.X.,
Boerstler, H., O’Connor, E.J., & Gillies, R.R. (1995). Physician
involvement in quality improvement: Issues, challenges, and
recommendations. In D. Blumenthal & A.C. Scheck (Eds.), Improving
Clinical Practice: Total Quality Management & the Physician. San
Francisco, Jossey-Bass, 205-228
O’Connor, E. J. & Fiol, C. M. (1997). Creating a roadmap for leading change: In
J. Lowery (Ed.), Culture Shift: A Leader’s Guide to Managing Change
In Healthcare. Chicago: American Hospital Publishing, Inc., 39-60.
Fiol, C. M., & O'Connor, E. J. (2000). Making the most of conflict: Its value,
sources, and opportunities. In J. Hammon (Ed.), Fundamentals Of
Medical Management: A Guide For The New Physician Executive, 2nd.
Edition, Tampa, Fla.: American College of Physician Executives, 97-111.
O’Connor, E. J. & Fiol, C. M. (2003). Making conflict work for you: Its value,
sources, and opportunities. In W. Curry & B. Linney (Eds.), Essentials Of
Medical Management. Tampa, Fla.: American College of Physician
Executives, 231-245.
Fiol, C. M. & O’Connor, E. J. (2006). Stuff matters: Artifacts, social identity, and
legitimacy in the U.S. medical profession. In A Rafaeli & M. Pratt (Eds.),
Artifacts and Organizations: Beyond Mere Symbolism, pp. 241-257.
Mahwah, NJ: Lawrence Erlbaum.
Fiol, C.M. & E.J. O’Connor. Hollow at the top: (Re)claiming the responsibilities of
leadership in strategising. (2007). In L. A. Costanzo & R. B. MacKay
(Eds.), The Handbook of Research on Strategy and Foresight.
Camberley Surrey GU15 3LW UK: Edward Elgar Publishing.
Fiol, C. M. & O’Connor, E. J. (in press). Nurture the divide: Toward maximizing
the value of management research from both sides of the Atlantic. In D.
Barry & H. Hansen (Eds.), Handbook of New & Emerging Approaches
to Management & Organizations. London: Sage.
Edward J. O'Connor
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BOOK
O'Connor, E. J. & Fiol, C. M. (2002). Reclaiming Your Future: Entrepreneurial
Thinking In Health Care. Tampa, FL: American College of Physician
Executives.
Fiol, C. M. & O’Connor, E. J. (In Press). A New Path To Healthy HospitalPhysician Relations. Chicago, IL: American College of Healthcare
Executives.
BOOK REVIEWS
O'Connor, E.J. Flynn, P.M. (1988). Facilitating technological change: The
human resources challenge. In Academy of Management Executive, 4,
102-105.
PRESENTATIONS
O'Connor, E.J., & Farrow, D.L. (1977). Environmental constraints, organizational
structure, and preferred patterns of managerial behavior. Paper
presented at the annual convention of the Southeastern Psychological
Association, Hollywood, Florida.
Small, N.J., & O'Connor, E.J. (1977). Development of an applied science
undergraduate program. Paper presented at the annual convention of the
Southeastern Psychological Association, Hollywood, Florida.
Walther, F.T., O'Connor, E.J., & Davis, H.T. (1977). A comparison of three
teaching methods and two levels of information on student satisfaction
and performance. Paper presented at the annual convention of the
Southeastern Psychological Association, Hollywood, Florida.
O'Connor, E.J. (1978). Barriers to organizational entry: Popular beliefs, current
evidence, and future directions. Paper presented at the annual
convention of the Southwest Division, Academy of Management, Dallas,
Texas.
O'Connor, E.J. (1978). Individual differences and job design outcomes. Paper
presented at the annual convention of the Southeastern Psychological
Association, Atlanta, Georgia.
O'Connor, E.J., & Gatewood, R.D. (1978). Personnel: Expanding complexity,
content requirements, and availability of information. Paper presented at
the annual convention of the Southwest Division, Academy of
Management, Dallas, Texas.
Edward J. O'Connor
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O'Connor, E.J., & Neiner, A.G. (1978). Individual variations in product
perceptions. Paper presented at the annual convention of the
Southwestern Marketing Association, Dallas, Texas.
O'Connor, E.J., Peters, L.H., & Gordon, S.M. (1978). The measurement (1990).
Book Review: of job satisfaction: Current practices and future
considerations. Paper presented at the annual convention of the
Midwestern Psychological Association, Chicago, Illinois.
O'Connor, E.J., (1979). Effects of manipulated task dimensions and individual
differences upon subjective job perceptions. Paper presented at the
annual convention of the Southwest Division, Academy of Management,
Houston, Texas.
O'Connor, E.J., Walther, F., & Chassie, M.B. (1979). Expended effort, amount
learned, and student satisfaction. Paper presented at the annual
convention of the Southeastern Psychological Association, New Orleans,
Louisiana.
Peters, L.H., O'Connor, E.J., & Rudolf, C.J. (1979). The behavioral and affective
consequences of situational variables relevant to performance settings.
Paper presented at the annual convention of the Academy of
Management, Atlanta, Georgia.
O'Connor, E.J., & Peters, L.H. (1980). The constraining influences of situational
characteristics on work outcomes. Paper presented at the annual
convention of the Southwest Division, Academy of Management, San
Antonio, Texas.
O'Connor, E.J., & Arnold, G.C. (1980). Stability of job design attributes: An
evaluation based on a retranslation technique. Paper presented at the
annual convention of the Southwest Division, Academy of Management,
San Antonio, Texas.
Peters, L.H., Bhagat, R.S., & O'Connor, E.J. (1980). An examination of the
independent and joint contributions of organizational commitment and job
satisfaction on employee intentions to quit. Paper presented at the
annual convention of the Southwest Division, Academy of Management,
San Antonio, Texas.
Fisher, C.D., Peters, L.H., & O'Connor, E.J. (1980). The moderating effect of
situational control of performance variance on individual difference to
performance associations. Paper presented at the annual convention of
the Academy of Management, Detroit, Michigan.
Edward J. O'Connor
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O'Connor, E.J., Peters, L.H., & Segovis, J.C. (1980). Situational constraints,
task relevant abilities and employee frustration: Implication for the study
of job stress. Paper presented at the annual convention of the Academy
of Management, Detroit, Michigan.
O'Connor, E.J. (1981). Task enrichment informational cues, performance, and
work satisfaction: An experimental investigation. Paper presented at the
annual convention of the Southwest Division, Academy of Management,
New Orleans, Louisiana.
O'Connor, E.J., Peters, L.H., Rudolf, C.J., & Pooyan, A. (1981). Situational
constraints and employee affective reactions: A partial field replication.
Paper presented at the annual convention of the Southwest Division,
Academy of Management, New Orleans, Louisiana.
Peters, L.H., Chassie, M.B., Lindholm, H.R., O'Connor, E.J., & Rudolf, C.J.
(1981). The joint influences of situational constraints and goal setting on
performance and affective outcomes. Paper presented at the annual
convention of the Southwest Division, Academy of Management, New
Orleans, Louisiana.
O'Connor, E.J., Wiorkowski, J., & Peters, L.H. (1981). The identification of
moderator variables: Clarification of the appropriateness of alternative
analytical techniques. Paper presented at the annual convention of the
Academy of Management, San Diego, California.
O'Connor, E.J., Jackofsky, E., & Fields, W.D. (1982). Identifying grounded
categories of response predispositions: What individuals do when faced
with a performance constraint. Paper presented at the annual convention
of the Southwest Division, Academy of Management, Dallas, Texas.
Pooyan, A., O'Connor, E.J., Peters, L.H., Quick, J.C., Kulisch, A., & Jones, N.
(1982). Supervisory/subordinate differences in perceptions of
performance constraints: Barriers are in the eye of the beholder. Paper
presented at the annual convention of the Southwest Division, Academy
of Management, Dallas, Texas.
Eulberg, J.R., Peters, L.H., O'Connor, E.J., & Watson, T.W. (1983).
Performance constraints: A selective review of relevant literature. Paper
presented at the annual convention of the Southwest Division, Academy
of Management, Houston, Texas.
Edward J. O'Connor
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O'Connor, E.J., Peters, L.H., Pooyan, A., Weekley, J., Frank, B., & Erenkrantz,
B. (1983). Situational constraints and individual performance,
organizational profitability, and worker affective reactions: A field
replication. Paper presented at the annual convention of the Southwest
Division, Academy of Management, Houston, Texas.
Peters, L.H., & O'Connor, E.J. (1983). Moderator variable hypotheses and
scientific meaningfulness: A case against the use of subgroup
correlational comparisons. Paper presented at the annual convention of
the Southwest Division, Academy of Management, Houston, Texas.
Peters, L.H., O'Connor, E.J., Pooyan, A., & Quick, J.C. (1983). The relationship
between time pressure and performance: A field test of Parkinson's Law.
Paper presented at the annual convention of the Southwest Division,
Academy of Management, Houston, Texas.
Peters, L.H., O'Connor, E.J., Weekley, J., Pooyan, A., Frank, B., & Erenkrantz,
B. (1983). Sex bias and managerial evaluations: An examination and
critique. Paper presented at the annual convention of the Academy of
Management, Dallas, Texas.
Eulberg, J.R., O'Connor, E.J., Peters, L.H., & Watson, T.W. (1983). Measuring
performance constraints in Air Force work environments. Paper
presented at the annual convention of the American Institute for Decision
Sciences, San Antonio, Texas.
O'Connor, E.J., Peters, L.H., Pooyan, A., & Weekley, J. (1983). The statistical
control of halo error reconsidered. Paper presented at the annual
convention of the Southern Management Association, Atlanta, Georgia.
O'Connor, E.J., & Peters, L.H. (1983). Performance relevant situational
constraints: Identification, measurement and influences on work
outcomes. Invited address presented at the AFHRL conference on
productivity. Brooks A.F.B., San Antonio, Texas.
Watson, T.W., O'Connor, E.J., Eulberg, J.R., & Peters, L.H. (1983).
Measurement and assessment of situational constraints in Air Force work
environments: A brief summary. Paper presented at the annual
convention of the Military Testing Association, Gulf Shores, Alabama.
Brush, D.H., O'Connor, E.J., Peters, L.H., & Quick, J.C. (1984). The impact of
goal setting: Unresolved issues regarding individual differences and
affective outcomes. Paper presented at the annual convention of the
Southwest Division, Academy of Management, San Antonio, Texas.
Edward J. O'Connor
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Eulberg, J.R., O'Connor, E.J., & Weekley, J. (1984). Participative job design,
performance, and employee satisfaction. Paper presented at the annual
convention of the Southwest Division, Academy of Management, San
Antonio, Texas.
Weekley, J., Frank, B., O'Connor, E.J., & Peters, L.H. (1984). A comparison of
three methods of estimating the standard deviation of performance in
dollars. Paper presented at the annual convention of the Southwest
Division, Academy of Management, San Antonio, Texas. (Received
Distinguished Paper Award.)
O'Connor, E.J., Brush, D.H., & Tidball, K.H. (1984). Situational bias in
performance ratings: Is being at a disadvantage really an advantage?
Paper presented at the annual convention of the Academy of
Management, Boston, MA.
O'Connor, E.J., Peters, L.H., Eulberg, J.R., & Watson, T.W. (1984). Situational
constraints in Air Force work settings: Effects on performance, affective
reactions, and reenlistment plans. Paper presented at the annual
convention of the Academy of Management, Boston, MA.
Peters, L.H., O'Connor, E.J., & Wise, S.L. (1984). Useful moderator variable
hypotheses. Paper presented at the annual convention of the American
Psychological Association, Toronto, Ontario, Canada.
O'Connor, E.J., Peters, L.H., Eulberg, J.R., & Tidball, K.H. (1985). The
relationship between self-rated internal motivation and supervisory ratings
of effort. Paper presented at the annual convention of the Southwest
Division, Academy of Management, New Orleans, LA.
Eulberg, J.R., O'Connor, E.J., & Peters, L.H. (1985). Estimates of the standard
deviation of performance in dollars: An investigation of the influences of
alternative sources of information. Paper presented at the annual
convention of the Academy of Management, San Diego, CA.
Eulberg, J.R., O'Connor, E.J., Peters, L.H., & Brian-Legee, D. (1985). Work
group norms: An examination of Jackson's return potential model. Paper
presented at the annual convention of the American Psychological
Association, Los Angeles, CA.
Peters, L.H., & O'Connor, E.J. (1985). Measuring work obstacles: Procedures,
issues and implications. Invited address presented at the Office of Naval
Research Conference on Work Facilitators and Inhibitors. University of
Maryland, College Park, Maryland.
Edward J. O'Connor
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O'Connor, E.J., Parson, C.K., Liden, R.C., Herold, D.M. (1988). Behavioral
issues surrounding the implementation of high technology. Paper
presented at the Managing the High Technology Firm conference,
Boulder, Colorado.
O'Connor, E.J., Parson, C.K., & Liden, R.C. (1989). Responses to new
technology: A model for future research. Paper presented at the annual
convention of the Academy of Management, Washington, DC.
Zammuto, R., & O'Connor, E.J. (1990). Process and structural issues in
implementing new technology. Paper presented at the Managing the High
Technology Firm Conference, Boulder, Colorado.
Zammuto, R., & O'Connor, E.J. (1991). Gaining advanced manufacturing
technology's benefits: The role of organizational design and culture.
Paper presented at the annual convention of the Academy of
Management, Miami, FL.
O'Connor, E.J., Boerstler, H., & Foster, R.W. (1992). Implementing quality
initiatives in Health Care: Organizational determinants of success. Paper
presented at the AAUHP meetings, Philadelphia, PA.
Carman, J.M., Shortell, S.M., Hughes, E.F.X., Shalowitz, J.I., Foster, R.W.,
Boerstler, H., & O'Connor, E.J. (1992). Evaluation of total quality
management programs in hospital settings. Proceedings of the
International Research Seminar in Service Management. Aix-enProvence: IAE, 42-45.
Boerstler, H., Foster, R.W., O'Connor, E.J., O'Brien, J.L., Shortell, S.M., Carman,
J.M.. & Hughes, E.F.X. (1993). Implementation of total quality
management: Conventional wisdom versus reality. Paper presented at
the Evolving Challenges of QI Conference, Chicago, IL.
O'Brien, J.L., Shortell, S.M., Hughes, E.F.X., Foster, R.W., Boerstler, H.,
O'Connor, E.J., & Carman, J.M. (1993). Evaluating new ways of
managing quality. Paper presented at the Evolving Challenge of QI
Conference, Chicago, IL.
Shortell, S.M., Foster, R.W., Carman, J.M., Hughes, E.F.X., O’Brien, J.L.,
Boerstler, H., & O’Connor, E.J. (1993). New versus traditional approaches
to quality improvement: Implementation processes and perceived impact.
Paper presented at the Association of Health Services Research
meetings, Washington, DC.
Edward J. O'Connor
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Shortell, S.M., O’Brien, J.L., Carman, J.M., Foster, R.W., Hughes, E.F.X.,
Boerstler, H., O’Connor, E.J., & Gillies, R.R. (1993). Physician
involvement in quality improvement: Issues, challenges and
recommendations. Paper presented at the International Conference
on Industrial Quality Management Science, Hanover, NH.
Shortell, S.M., Foster, R.W., Carman, J.M., Hughes, E.F.X., O’Brien, J.L.,
Boerstler,H.,& O’Connor, E.J.(1994). Evaluating new ways of managing
quality. Paper presented at the Dissemination Conference for the Western
Network and National Institute of Health, Seattle, WA.
Carman, J.M., Shortell, S.M., Foster, R.W., Strebel, J., Hughes, E.F., Boerstler,
H., & O'Connor, E.J. (1994). The PAD approach to service setting
analysis: New applications and evidence. International Research
Seminar on Service Management, Aix-en-Provence.
Carman, J.M., Shortell, S.M., Foster, R.W., Boerstler, H., Hughes, E.F.X.,
O'Brien, J.L., & O'Connor, E.J. (1994). Total quality management in
hospitals: Some implementation lessons. Paper presented at the Second
International Symposium on Quality in Health Care, Vienna.
Boerstler, H., Carman, J.M., O'Brien, J., Foster, R., Shortell, S.M., & O'Connor,
E.J. (1994). Evaluating new ways of managing quality. Paper presented
at the Association of University Programs in Health Administration
meetings, San Diego, CA.
Fiol, C. M. & O’Connor, E.J. (1995). Designing from the inside out: Global
dimensions. Paper presented at the Symposium on the Aesthetic
Dimensions of Organization and Management, Luxembourg.
O’Brien, J.L., Hughes, E.F.X., Foster, R.W., Carman, J.M., Boerstler, H.,
&O’Connor, E.J. (1995). The pyramid of continuous quality improvement:
An organizational perspective. Paper presented at the annual convention
of the Academy of Management, Vancouver, Canada.
Shortell, S.M., O’Brien, J.L., Foster, R.W., Carman, J.M., Hughes, E.F.X.,
Boerstler, H., & O’Connor, E.J. (1995). Evidence on the impact of total
quality management in health care organizations and the implications for
managers. Paper presented at the annual convention of the Academy of
Management, Vancouver, Canada.
Edward J. O'Connor
Page 15
Fiol, C. M. & O’Connor, E. J. (1998). Healthy community development.
Presentation at the International Executive Roundtable, Denver, CO.
Fiol, C. M., O'Connor, E. J. & Aguinis, H. (2000). All for one and one for all? The
development and transfer of power across organizational levels. Paper
presented at the 4th International Conference on Corporate Reputation,
Identity, and Competitiveness, Copenhagen, Denmark.
Fiol, C. M. & O’Connor, E. J. (2000). The Co-evolution of identity and reputation
in collective social change. Paper presented at the International
Conference in Management Science, Taipei, Taiwan.
Fiol, C. M., O’Connor, E. J., & Zammuto, R. (2000). Divestiture: Opportunity or
threat? Paper presented at the Australian and New Zealand Academy of
Management, Sydney, Australia.
Fiol, C. M. & O’Connor, E. J. 2002. Future planning + present mindfulness =
strategic foresight. Paper presented at the 2002 International Conference at
the University of Strathclyde Graduate School of Business, Glasgow, UK
Fiol, C. M., O’Connor, E. J., Colbert, G., Ruderman, D. 2002. Knowledge
transfers between different worlds: From innovation to competitiveness.
Paper presented at the Babson Entrepreneurship Conference, Boulder, CO.
Fiol, C. M. & O’Connor, E. J. 2002. Virtual team identity formation. Paper
presented at the Academy of Management Conference, Denver, CO.
Fiol, C. M. & O’Connor, E. J. 2003. The timeless way of organizing: The
Planetree philosophy. Paper presented at the Organizational Science
Winter Conference, Steamboat Springs, CO.
Fiol, C. M. & O’Connor, E. J. 2003. Managing the unsolvable problems of
incompatible islands in multi-identity organizations. Paper presented at the
Academy of Management Conference, Seattle, WA.
O’Connor, E. J. & Fiol, C. M. 2004. Focusing forward: Creating your future.
Presented at Beta Gamma Sigma Meeting, Denver, CO.
O’Connor, E. J. & Fiol, C. M 2004. Fads or focus? Responding strategically to
healthcare trends. Paper presented at the 2004 ACHE Congress, Chicago,
IL.
Fiol, C. M., O’Connor, E. J. & Romanelli, E. 2004. Identity & Legitimacy: Built,
Borrowed, & Broken Down. Paper presented at the University of Illinois,
College of Business, Urbana-Champaign, IL.
Edward J. O'Connor
Page 16
O’Connor, E. J. & Fiol, C. M. 2004. Leading People: Skills For Sustained
Success. Financial Management Association International Meeting, Denver,
CO.
Fiol, C. M. & O’Connor, E. J. 2004. Stuff matters: Artifacts, social identity, and
legitimacy in the U.S. medical profession. Paper presented at the 2004
annual International Conference on Organizational Discourse: Artifacts,
Archetypes, and Architexts, Amsterdam, Netherlands.
Fiol, C. M. & O’Connor, E. J. 2004. The power of mind: What if the game is
bigger than we think? Paper presented at the 2004 annual conference of
the Academy of Management. New Orleans, LA.
Fiol, C. M. & O’Connor, E. J. 2004. Conducting Action Research. 2004 annual
conference of the Academy of Management. New Orleans, LA.
O’Connor, E. J. & Fiol, C. M. 2005. Leading People: Skills For Sustained
Success . Presented at Financial Management Association International
Meeting, Denver, CO.
O’Connor, E. J. & Fiol, C. M. Entrepreneurial Thinking: Focusing Attention For
Future Success. Paper presented at the 2005 ACHE Congress, Chicago,
IL.
Fiol, C. M. & O’Connor, E. J. 2005. Identity work in health care . Paper presented
at the annual conference of the Academy of Management. Honolulu, HI.
Fiol, C. M. & O’Connor, E. J. 2005. Organizational Identity. Paper presented at
the annual conference of the Academy of Management. Honolulu, HI.
Fiol, C. M., Pratt, M. & O’Connor, E. J. 2006. Managing Entrenched Identity
Conflicts. Paper presented at Identity conference. Stockholm, Sweden.
Fiol, C. M. & O’Connor, E. J. 2006. Research Model. Presentation at the
University of Maryland, College Park, MD.
Fiol, C. M. & O’Connor, E. J. 2007. Research Model. Presentation at the
INSEAD, Singapore.
Fiol, C. M., Pratt, M. & O’Connor, E. J. 2007. Managing Intractable Identity
Conflicts. Paper presented at the annual conference of the Academy of
Management. Philadelphia, PA.
Fiol, C. M. & O’Connor, E. J. 2008. Research Model. Presentation at the
University of Maryland, College Park, MD.
Edward J. O'Connor
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Fiol, C. M. Pratt, M. & O’Connor, E. J. 2009. Managing intractable identity
conflicts. Presentation at the Front Range Research seminar, Denver,
CO.
O’Connor, E.J. & Fiol, C. M. 2009. A new path to healthy hospital-physician
relations. American College of Healthcare Executives Congress on
Healthcare Leadership, Chicago, IL.
REFEREED PRACTITIONER JOURNAL ARTICLES
O’Connor, E. J. & Fiol, C. M. (2002). Diving into white lightning: Herd behaviors
in group practices. MGMA Connexion, October, 2, 22-24.
O’Connor, E. J. & Fiol, C. M. (2003). Plant the seeds for success: Peace Corps
provides lessons for building leadership support. MGMA Connexion. 3,
August, 17-18.
O’Connor, E. J., Liebscher, L. A., & Fiol, C. M. (2004). Beating them or joining
them: Your radiology group’s path to the future. Journal of the American
College of Radiology. 1, 10, 755-761.
O’Connor, E. J. & Fiol, C. M. (2004). Expand your practice … carefully. MGMA
Connexion. 4, February, 51-54.
OTHER PROFESSIONAL PUBLICATIONS:
Weekley, J., & O'Connor, E.J. (1982, September). Conducting lawful
employment interviews. Dallas, pp. 63-64.
O'Connor, E.J., & Weekley, J.A. (1983, March). The selection interview: Getting
your dollar's worth. Dallas, pp. 83-84.
O’Connor, E. J. & Fiol, C. M. (1997). Leading the way. The Physician
Executive, November-December, 6-13.
Annison, M. H. & O’Connor, E. J. (1999). Trustees as guardians of the future.
Michigan Health and Hospitals, September, 8-10.
O’Connor, E. J. (2000). Strategic choices: Today commitments required for
tomorrow’s success. Michigan Health and Hospitals, July-August, 5759.
Edward J. O'Connor
Page 18
O’Connor, E. J. & Bujak, J. S. (2000). Looking for answers in new places:
Applying Lessons from winning organizations. The Physician Executive,
September-October, 56-63.
Peters, L. H. & O’Connor, E. J. (2001). Informal leadership support: An oftenoverlooked competitive advantage. The Physician Executive, May-June,
35-39.
O’Connor, E. J. & Bujak, J. S. (2001). Trust, the strategic imperative: How to
successfully build physician-system partnerships. Leadership and
Management Report, May, 6-9.
O’Connor, E. J. & Annison, M. H. (2002). Building trust through promises and
performance. The Physician Executive, January-February, 28, 68-72.
O’Connor, E. J. & Annison, M. H. (2002). Building trust and collaboration
between physicians and administrators. The Physician Executive,
March-April, 28, 48-52.
O’Connor, E. J. & Fiol, C. M. (2002). Mindful over mindless: Learning to think like
an entrepreneur. The Physician Executive. July-August, 28, 18-23.
O’Connor, E. J. & Fiol, C. M. (2002). When hot and cold collide: Riding the
spirals of emotions and logic. The Physician Executive. NovemberDecember, 28, 18-21.
O’Connor, E. J. & Fiol, C. M. (2003). Reclaiming your future: Entrepreneurial
thinking in health care. The Physician Executive. January-February, 29,
48-49.
O’Connor, E. J. & Fiol, C. M. (2003). Putting your money where your people are:
Investing in enduring success. The Physician Executive. July-August,
29, 12-15.
O’Connor, E. J. & Fiol, C. M. (2003). From them to us: Going Where Others
Have Gone Before. Michigan Health and Hospitals. July-August, 39, 3436.
O’Connor, E. J., Fiol, C. M., & Dewil, G. (2003). Naked reverse: Unexpected
plays for exceptional results. The Physician Executive. SeptemberOctober, 29, 28-33.
O’Connor, E. J. & Fiol, C. M. (2003). Time and your future. Michigan Health
And Hospitals. September-October, 39, 30-31.
Edward J. O'Connor
Page 19
O’Connor, E. J., & Fiol, C. M. (2004). Spinning your winning web: Investing in
attracting and retaining top performers. The Physician Executive.
September-October, 30, 40-43.
O’Connor, E. J., & Fiol, C. M. (2005). Getting from here to there in healthcare.
The Physician Executive. March-April, 31, 56-58.
O’Connor, E. J., & Fiol, C. M. (2005). Following a proven path to success. The
Physician Executive. May-June, 31, 77-78.
O’Connor, E. J., & Fiol, C. M. (2005). Clarifying your vision and objectives. The
Physician Executive. July-August, 31, 64-65.
O’Connor, E. J., & Fiol, C. M. (2005). Moving Into and Through Transitions. The
Physician Executive. September-October, 31, 64-65.
O’Connor, E. J., & Fiol, C. M. (2005). Resistance to Patient Safety Initiatives.
The Physician Executive. November-December, 31, 64-67.
O’Connor, E. J., & Fiol, C. M. (2006). Focusing Your People:
The Power of Entrepreneurial Thinking. The Physician Executive.
January-February, 32, 18-23.
O’Connor, E. J., & Fiol, C. M. (2006). Creating Readiness and Involvement.
The Physician Executive. January-February, 32, 72-74.
O’Connor, E. J., & Fiol, C. M. (2006). Building The Relationships Required To
Influence Others. The Physician Executive. March-April, 32, 68-69.
O’Connor, E. J., & Fiol, C. M. (2006). Creating Organizational Support for
Change. The Physician Executive. May-June, 32, 76-78.
O’Connor, E. J., Fiol, C. M., & Guthrie, M. (2006). Separately Together—Build
Unity By Strengthening Physician Groups. The Physician Executive.
July-August, 32, 16-21.
O’Connor, E. J., & Fiol, C. M. (2006). Do Your People Want To Do What Is
Needed?. The Physician Executive. July-August, 32, 58-61.
O’Connor, E. J., & Fiol, C. M. (2006). Moving From Resistance To Support. The
Physician Executive. September-October, 32, 68-69.
O’Connor, E. J., & Fiol, C. M. (2006). Reclaiming Physician Power:
Your Role as a Physician Executive. The Physician Executive.
November-December, 32, 46-50.
Edward J. O'Connor
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O’Connor, E. J., & Fiol, C. M. (2006). Handling Emotional Reactions. The
Physician Executive. November-December, 32, 78-80.
O’Connor, E. J., & Fiol, C. M. (2007). Carrying The Load Together. The
Physician Executive. January-February, 33, 68-70.
Edward J. O'Connor
Page 21
OTHER PROFESSIONAL ACTIVITIES
Editorial Board Service
Academy of Management Executive, 1990-1995.
Occasional Reviewer
Academy of Management Journal
Academy of Management Review
Journal of Management
IEEE Transactions on Engineering Management
Academy of Management, National and Regional Meetings
National Science Foundation
Western Decision Sciences Institute
Journal of Organizational Behavior
Jossey-Bass Publishers
Selected Additional Service to Profession
Membership and Liaison Committee, TIM Division, Academy of
Management, 1989-1993.
Doctoral consortium presentation, Academy of Management, Personnel
and Human Resources Division, 1991.
Frequent professional presentations to business and civic groups.
Peer Review Comments for Click (An on-line publication of the American
College of Physician Executives), 2000-2005.
Edward J. O'Connor
Page 22
Selected Professional Development
Faculty Development in International Business Program, Columbia, SC,
1989.
HCA/AUPHA Quality Improvement in Health Care Workshop, Nashville,
TN, 1991.
Intervention Certification Course, Crested Butte, CO, 1991.
On-line course training sessions, Denver, 2000.
Selected Grants and Contracts
"Performance-Relevant Situational Constraints: Identification, Measurement,
and Influences on Work Outcomes", Department of the Air Force, 19811984, $126,813.00, Lawrence H. Peters & Edward J. O'Connor (Principal
Investigators).
"Evaluating New Ways of Managing Quality," Western Network Partnership for
Health Management Research, 1992-1993, $181,399.00, Joint Grant to
Faculty at CU-Denver, Northwestern and University of California at
Berkeley.
REFERENCES
References available upon request.