NIKE: THE PERFECT STORM A SOCIAL AUDIT OF NIKE INC’S GLOBAL BUSINESS SECTION 3 GROUP 9 RACHEL GEIGER MONTE SHAFFER MONICA BERRIO JEFF BRIGHTON TABLE OF CONTENTS Introduction ..................................................................................................................................... 2 DEFENSIVE: “IT’S NOT OUR JOB TO FIX THAT” ............................................................................... 2 COMPLIANCE: “WE’LL DO JUST AS MUCH AS WE HAVE TO”......................................................... 3 MANAGERIAL: “IT’S THE BUSINESS, STUPID”.................................................................................. 4 STRATEGIC: “IT GIVES US A COMPETITIVE EDGE” ............................................................................. 5 CIVIL: “WE NEED TO MAKE SURE EVERYBODY ELSE DOES IT” ...................................................... 8 CONCLUSION: THE FUTURE ........................................................................................................... 10 APPENDICES ................................................................................................................................... 11 The Perfect Storm February 15, 2005 1 The Perfect Storm 1997-1999. It was “the perfect storm” — a tempest that may happen only once in a century — created by so rare a combination of factors that it could not possibly have been worse. The storm whipped the sea to inconceivable levels few people on Earth have ever witnessed. Few, except the crew of Nike — with Phil Knight at the helm — which headed towards its hellish center.i INTRODUCTION Traditional 20th century economic business theory was on a collision course with the new age beliefs of Corporate Responsibility. From the wake of this storm, Corporate Social Responsibility was born. Nike rode the traditional wave to the center of the storm, and defiantly tried to withstand the storm’s effects – to no avail. A conflict consisting of a complex array of Phil Knight’s personal ego, Nike’s corporate initiatives and activists developed to make Nike one of the most criticized companies of this century. Finally, Nike has yielded to the onset of the age of CSR, and is making profound efforts to become a Good Corporate Citizen. However, the attempt to withstand the torrent of change cost Nike dearly – quantifying the new beliefs that Social Responsibility has Economic Impactsii. A historic narrative of this “labor” issue will best demonstrate the dynamics of this situation as one company is isolated in the evolution of corporate citizenship. There are five basic stages in this evolution in society and within a corporation: Defensive, Compliance, Managerial, Strategic and Civiliii. An examination of Nike’s journey through these stages to their current position in strategic and civil CSR illustrates their transition from business leader to societal leader. DEFENSIVE: “IT’S NOT OUR JOB TO FIX THAT” Passionate about sports, Phil Knight has always been considered a free-spirited and resourceful competitor. In 1964, Phil Knight partnered with his former University of Oregon track coach Bill Bowerman, “shook hands,” and began Blue Ribbon Sports, based on an innovative strategy created during his years at the Stanford business school. The strategy had two major elements: one, all manufacturing would be outsourced creating one of the world’s first virtual corporations; two, saved money would be poured into marketing celebrity, high-profile, athletic endorsements. Phil Knight created a unique culture around Nike – a culture of confidence, an iconoclast defying the Establishment. This air of excellence, with great marketing slogans like “Just Do It” and “Be Like Mike” helped create a Nike brand of unparalleled value. Nike was the definition of brand The Perfect Storm February 15, 2005 2 in the early and mid 1990s. Key to Nike’s initial success was its endorsement of famous sports icons; lasting success can be attributed to its endorsement of University Sports Programs. Behind the scenes, Nike reduced costs by strongly encouraging suppliers to move to lower-cost production areas. Supplier contracts in Japan expired in the mid 70s. Until 1982, supplier contracts were almost exclusively in South Korea and Taiwan. Through the 90s, most factories were in Indonesia and China. The mid 90s even had the opening of factories in Vietnam. In 1991, daily wages varied from the extreme of $64 in the U.S. to $24 in South Korea and to $1 in Indonesia. Leaving South Korea for Indonesia was an easy business decision for Nike based on its initial and ongoing strategy. Although there are strong economic arguments for this entry/exit strategy, the perception of the strategy was created: Nike exploits workers.iv In reality, Nike had always cautiously maintained a distance from its suppliers. This Don’t Ask Don’t Tell ignorance would become their first line of defense, and would unintentionally open the floodgates of criticism in multiple arenas.v The storm began to roil as activists such as Jeff Ballinger targeted Nike. In 1988, as the director of Labor association in Indonesia, Jeff interviewed hundreds of Indonesian workers and compiled data against Nike and others: unrealistic production quotas, mistreatment of workers, health regulation violations, bribery, etc. His debut as a Nike critic came in 1992 when he wrote an exposé in Harper’s Monthly. He would be followed by Jim Keady in 1997, a devout Catholic who decided to try and live in Indonesia on the $1.25/day going wage. Since, he has been one of the most outspoken and zealous critics. These critics began to affiliate with several non-governmental organizations (NGOs) to fight Nike. One, Global Exchange, has been a personal nemesis to Phil Knight, who was specifically mentioned in a stockholder’s address in late 1997 as the one NGO with which Nike will never openly dialogue. The foundation of this mutual dislike and ego struggle is based on the fundamental accusations of the Global Exchange: Nike created this exploitation mess and forced its competition to follow. Therefore, Nike would be the public target for the desired reform.vi COMPLIANCE: “WE’LL DO JUST AS MUCH AS WE HAVE TO” Amid the explosion of criticism, Nike began to see that they would have to take some action to appease the storm. In 1992, Dusty Kidd, a new hire in the PR department, began to work on a Corporate Code of Conduct. However, even this document came out of Nike’s competitive determination to be the best, demonstrated by comments from the company that it was released only months behind the Levi Strauss’ Code, the first of the apparel industry. In 1997, Vada Stranger was hired as the Global Director of Issues Management with expertise in litigation support, global manufacturing practices, and crisis communications. Formerly employed by Levi Strauss, he has been entrenched in the details of the political climate of the issues. The Perfect Storm February 15, 2005 3 Determined to educate the public on Nike’s efforts, Vada promoted the image of Nike: “Nike approaches this as it approaches everything, as competition. And we aim to win.” He has adamantly defended the Nike stance in various media settings, including a Today Show segment in which he defended Nike’s right to not allow Jonah Peretti to order a custom shoe with the word “sweatshop.” His message has always been clear – Nike is the leader in all aspects of business and activist groups constantly obscure or distort Nike’s commitment to human rights. vii These efforts seem directed to do just enough to calm the storm somewhat. But even here you can see that the driving force seemed to be a desire to beat others in PR effort rather than to solve the problem. Nike’s continuing insistence that it was not their problem and they could not be held responsible led them to be pilloried in the press (See Appendix A) rather than moving immediately towards being a corporate citizen by making labor rights a big deal. MANAGERIAL: “IT’S THE BUSINESS, STUPID” Phil Knight, the ever-active sports enthusiast and die-hard competitor, was ready and willing to lead his team into battle. Little did he know that he was steering his company into the heart of a violent storm. “Knight was blindsided by the ferocity of the anti-Nike sentiment about its overseas workers. The damage to the brand was real.” Market share was being lost to hiking boots, sales were slowing, profits were lagging, and the stock value had plummeted. Falling from its all-time high of $67.51 (February 13, 1997) with the release of the Jardine Fleming Nike Index, Nike hit low points of $29.07 (September 2, 1998) and $25.09 (February 25, 2000).viii p. 121, Business Week – February 21, 2000 Reactionary PR tactics were backfiring as activist momentum built following the release of the Nike Index. Garry Trudeau, the “social satirist,” devoted a series of Doonesbury (May-June 1997) strips to heighten the “americana experience” of the Nike dilemma. Nike took action by sponsoring several reports and audits on the situation. The Andrew Young report was immediately criticized for its faulty methodologies, as was a “sufficient wage” analysis completed by MBA students at Amos Tuck Dartmouth. Immediately in between the press release announcements of these two reports, an internal audit from Earnst & Young was The Perfect Storm February 15, 2005 4 leaked to the press, grabbing the front page of the New York Times: Nike Shoe Plant in Vietnam Is Called Unsafe for Workers.ix Despite the dismissal of these actions by critics, Nike had begun to realize that CSR would be a permanent part of its business. Nike hired Maria Eitel, who made it clear to everyone that she would not have joined Nike if she felt she would be unable to contribute to improving Nike’s corporate citizenship. “In April 1998, Knight summoned the headquarters staff [and] apologized for his taking his eye off the ball during Nike’s boom years and failing to prepare it for the rough times that followed.” By May 12, 1998 at the National Press Club, Phil Knight announced Nike’s commitments to change: New Labor Initiatives. The tone of the introductory comments showed no sign of remorse or acceptance of responsibility for the criticisms received. Rather, it demonstrated his personal frustrations with the media and its injustice – how dare they treat me and Nike this way! His comments full of ego and arrogance segued into six announcements to extend Nike’s Code of Conduct.x The next day, however, Phil Knight made it clear that Nike is rethinking its overall strategy to prepare for the new millennium. Indeed, he admitted the anti-Nike sentiment had some impact (about 10%) on Nike’s decision to evaluate and improve its processes: “we really look at [the responsibility to working conditions] as more than just a subcontracting relationship, that it's really a partnership not in the legal sense but in the moral sense, with the Asian factories.” Reconnecting to the value chain, to both suppliers and retail outlets, was essential to creating sustainable change and turning the company around. In mid 2000, Nike created the Corporate Responsibility Compliance Group and named Dusty Kidd its VP. He understood the scope and degree of complexity of his tasks, and describes the process as ongoing and continuous. He explained that there were varying opinions and discussion internally on dealing with the situation, and in hindsight, admitted that Nike would have been much better off embracing the NGO critics from the start. He also agreed with Jeff Ballinger that the focus of helping the laborers had been forgotten in the frenzied debates.xi In these debates, Phil Knight continued to defend his outsourcing strategies and the innocence of Nike, even as his company made efforts to determine the next steps to ease the problems. The public refusal of Nike’s CEO to accept responsibility for the situation, whether it was conscious exploitation or merely “good” business as it was previously defined, only served to fuel the critics’ fire and prevent Nike from being perceived as on the road to corporate citizenship. STRATEGIC: “IT GIVES US A COMPETITIVE EDGE” Nike has lost values in many ways, but now looks to CSR leadership to survive. Maria Eitel has shown a determination to move forward as a CSR leader. Nike has contributed to the foundation of various organizations committed to labor rights, including the Global Alliance, of which Eitel is a member of the board, and the Nike Foundation, of which she is president. The Perfect Storm February 15, 2005 5 The loudest outcry from critics continues over the issue of a “living wage”. At the most basic level, compensation, or wages, determines the ability of the employee to provide for themselves and any others that they may support. But are our “needs” the same as others? How do we define a “living wage” accurately and economically? After years of debate between Nike and its critics, Medea Benjamin, Global Exchange's Corporate Accountability Director, still insists that, "There have probably been some improvements [in Nike labor standards], but we have yet to see any meaningful improvement in the areas of living wages or the right to organize."xii And yet others defend Nike as a pioneer, “Nike has ‘set the apparel-industry standard for reform of wages, hours and minimum working ages in its contract factories.’”xiii To be sure, Nike has made labor issues the core of its CSR strategy. In the countries where Nike operates, there are fewer jobs, and a higher willingness to work for lower wages. Even supposed “professional” occupations pay much lower in these countries than they do in the United States. As one observer said, "The fact that Nike's contractors can find people willing to work for the wages they offer now is proof enough that the pay is in line with the going rate in the local market . . . if Nike were to double its salary as suggested, those in the employment line at Nike will include surgeons, teachers, engineers and key government officials. But does not Vietnam need her surgeons, engineers and teachers?"xiv Critics insist that, even where Nike’s wage is above the government-established minimum wage, that minimum wage only covers about 70% of an individual’s needs, let alone their family’s. In 1997, Nike told its Indonesian contractors to not ask for exceptions to the minimum wage and in April 1999, after an increase in the minimum wage by the government, Nike raised wages higher than the legally required minimum.xv In Thailand, pay was said to seem fair by 72% of employees surveyed.xvi Turnover, less than 2% in most factories, also seems to indicate no extreme displeasure with factory wages. Of course, critics would respond that these numbers are manipulated by Nike or that “such loyalty suggests that workers do not have better prospects”.xvii The chart in Appendix B outlines pay structures in the countries where Nike operates.xviii For the countries where a legal minimum wage is listed, Nike lists a factory wage above the minimum wage. However, in many of these countries either no national minimum wage exists or it is determined by local government organizations. In many of these countries, Nike also indicates that the factory wage varies by location. This shows that setting of wages is still made by individual factory owners. Although Nike appears to have taken steps to pay a wage above the national minimum where one is available, they have not done the same in less regulated countries. Are they responsible for this? No matter the cause of the neglect, whether economic, social, legal or political, Nike does have a responsibility to be involved in the welfare of these workers. The Perfect Storm February 15, 2005 6 In what way, though, can Nike contribute to both present and future human dignity in the countries where its factories reside? But will doubling wages be the best action for workers and their families? Many, including the Pope, declare that “The fact is that many people, perhaps the majority today, do not have the means which would enable them to take their place in an effective and humanly dignified way within a productive system in which work is truly central. They have no possibility of acquiring the basic knowledge which would enable them to express their creativity and develop their potential. They have no way of entering the network of knowledge and intercommunication which would enable them to see their qualities appreciated and utilized. Thus, if not actually exploited, they are to a great extent marginalized; economic development takes place over their heads, so to speak, when it does not actually reduce the already narrow scope of their old subsistence economies . . . Allured by the dazzle of an opulence which is beyond their reach, and at the same time driven by necessity, these people crowd the cities of the Third World . . . Many other people, while not completely marginalized, live in situations in which the struggle for a bare minimum is uppermost . . . for the poor, to the lack of material goods has been added a lack of knowledge and training which prevents them from escaping their state of humiliating subjection.”xix Nike’s strategy does indeed aim to address the deeper issue. They fund many programs and seminars to improve the management and team skills of its employees, including: xx The Next Step (3 days): Build leadership capacity and high profile communication skills among managers. Fundamental learning process is sharing career experiences of executives with junior managers in an interactive forum. Line of Sight (5 days): We assemble people in teams and have them manage a sport business using one of the most sophisticated computer business simulations in the world. Our goals are fact-based decision making, teamwork and shareholder value. Competency-Based Selection (2 days): Build the competencies of our Line Managers to assess and select the best person for each and every job at Nike. Building a winning team is essential to be competitive and we take this challenge seriously. Diversity Workshop (3 days): The world is complex and diverse. We want to prepare our leaders to have the skills and understanding to manage the complexities of being a global U.S.-based company. In recent years, however, Nike has also made efforts to facilitate the development of factory workers. In 1998, Knight committed to a Code of Conduct that outlines an expanded education program. The expanded program is described as follows:xxi “The Jobs + Education program offers footwear factory workers educational opportunities, such as middle school and high school equivalency courses. The classes will be free and scheduled during non-work hours. Factory participation is voluntary, but by 2002 Nike will order only from footwear factories that offer some form of after-hours education”. The Perfect Storm February 15, 2005 7 The need described by the Pope exists. A study showed that 60% of Nike workers had very low education levels. Comparatively, 48% of the women from other factories completed their secondary education and 18% completed senior high school. “By contrast, only 33% and 7% of Nike workers, respectively, had completed SMP and SMA. Therefore, 60% of the Nike women surveyed had only 6 years education (SD), while 66% of all other women surveyed had between 9 and 12 years education (SMP or SMA)”.xxii Nike’s after-hours program has become standard at almost all Nike plants. As of June 1999 there were 20 education programs in 37 Asian Nike factories. In establishing the program, Nike works with the Ministry of Education in each country to ensure GED or other local standards compliance where the employee desires it. The program covers expenses including books and a meal allowance. Of these costs, Nike funds 50% of the cost to each supplier. As a result of these programs, factory managers have promoted more line workers to supervisors. This alone will stimulate both social and economic growth. To date, 10000+ workers have participated in the program. One such program has 400 workers currently enrolled and an 85% completion rate. xxiii Educational development has become a critical part of Nike’s strategy, leading them to replace expatriate managers with locals in these factories. Educating the workers makes possible this promotion from within that reduces expatriation costs and costs from cultural and managerial differences between Korean managers and Vietnamese or Indonesian workers. CIVIL: “WE NEED TO MAKE SURE EVERYBODY ELSE DOES IT” The value of Nike reached an all-time high on December 17, 2004 ($91.70). 2004 will stand out as Nike’s comeback year. Nike was awarded the Advertiser of the Year for its second time in corporate history (the only company to ever win this honor twice in its fifty year history). These honors come as Nike creates new programs to develop the communities where it resides. One of the largest, and perhaps most effective, programs is called the Nike Jobs and Micro Enterprise Program. This can be described as follows:xxiv Micro enterprise loan program 3200 loans granted to date, with an average loan being at $65 Total Nike investment in the program = $3.5 billion Includes potential borrowers within a 30 mile radius of Nike suppliers Each applicant must submit a business plan and go through basic business training and health seminars, mini-classes about good savings habits 2300+ women have received funds through this program, and there have been no defaults on loans in Vietnam The Perfect Storm February 15, 2005 8 Nike contributes more to micro credit than most global corporations. 39% of Nike’s cash contribution where to organizations outside of the United States. They have contributed $3 million to Mercy corps and $2 million to World Vision. Nike has funded micro loans and provided technical assistance to nearly 15,000 female borrowers in China, Indonesia, Thailand and Vietnam. Micro Enterprise is a proven strategy to help people in third world countries become self-sufficient. It is effective in fighting poverty is because it addresses the lack of financial capital that prevents many from starting businesses. Nike provides access to credit and other related services such as savings and vocational training, mentoring, financial planning and leadership development. These micro loans also empower women to support their families and greatly impact the communities. Local economies can develop sustainability by not being totally dependent on foreign investors. Over time Nike has also realized that their definition of stakeholders was very shortsighted. Nike now collaborates with a wide range of stakeholders, including over 100 non-profit stakeholder groups.xxv Nike uses a framework developed at SustainAbility Ltd., to help set priorities to efficiently manage time and money. SustainAbility Ltd. is the world’s leading business consultant on corporate responsibility and sustainable development. Nike has three principles that it hopes to promote with each individual stakeholder:xxvi 1. Engagement, even that which may begin in conflict should be mutually beneficial. Many of the issues around corporate citizenship are extremely complex and there is much to be learned by all the players. 2. We seek common ground and look for ways in which creative solutions can arise out of conflict. 3. A relationship should lead to real value both for the business and the stakeholder. Nike is involved with many stakeholder forums to openly discuss concerns. These organizations provide Nike with feedback and advice to help them in their quest to be a corporation that is socially responsible. Some examples are: The Coalition for Environmentally Responsible Economies (CERES) – Nike is interested in being involved in discussions and has adopted 10 of CERES’s environmental principles.xxvii The Global Compact- This organization is in the process of developing universally recognized standards in the areas of human rights, labor rights and environmental principles. Another goal is to have a system to monitor company performance.xxviii The Fair labor Association- Nike works with this organization to monitor contract manufacturing facilities. This organization also tracks Nikes efforts to solve the problems identified in these facilities. xxix By establishing policies and precedents with NGOs, Nike is setting the bar for other apparel and manufacturing companies that may prove to change foreign business policy. The Perfect Storm February 15, 2005 9 The level of autonomy for Nike’s board and executives is also currently changing. The retirement of Phil Knight at the close of 2004 dramatically shifted the balance of power for Nike. Knight was the founder of Nike and reigned as CEO since the company’s beginnings. During that period, for good or evil, Mr. Knight was the head of the company. The course Nike sailed through the “perfect storm” was set by Phil and no mention is made of his consulting the board or disagreeing with them. From research it appears that the board of directors of Nike has operated as a rubber stamp for the powerful and dynamic founder and CEO. As a result there was little ethical oversight of Mr. Knight’s decisions. No entity within the corporation could challenge the decisions of Knight and his team of yes-men executives. Challenge did come from organizations outside the company, and their objections were heard more loudly and clearly than any ethical oversight board could have possibly been within the company. We believe that an executive corps, led by Maria Eitel in CSR, has now been freed to make Nike the social leader it has tried to become. CONCLUSION: THE FUTURE We have seen Nike pass through a storm, redefining itself and the role of CSR both its own and industry strategy. Leadership has been transformed to reflect the new belief that Nike can and must influence communities and society for good. Maria Eitel demonstrates this new passion and determination to not “just do it”, but to do it right. Nike must address and take action on some key issues in coming years: “Living Wages”: The debate still rages in what constitutes a living wage in the countries where Nike operates. Although Nike has shown that they meet minimum wage requirements where they exist, they have no shown sufficient evidence of what is a living wage. Nike must conscientiously study the economies of their countries of operations and establish a true “living wage” in the context of each local economy, including that living wage as part of their contract with suppliers, the Code of Conduct that they currently agree upon. Education: Nike must ensure that the education programs it provides teach the skills that are applicable and of real capital value in the local economy. They need to evaluate their programs more to see what real effect they are having on local economic development and to identify areas of improvement. Contributing to the intellectual capital, as the Pope earlier explained, will do more than increasing wages to preserve and increase the dignity of workers and their ability to provide. Micro Enterprise: Nike needs to link the Micro Enterprise program with their education program, providing opportunities after teaching skills. They also need to track better the results achieved and the factors most likely to lead to success to improve success rates. By taking these steps Nike will not only continue to develop themselves as a corporate citizen but may establish a standard by which global corporations can plant seeds and grow gardens of economic strength. The Perfect Storm February 15, 2005 10 APPENDICES A. BAD APPLES PILLORIED IN THE PRESS SILENT SAINTS CORPORATE CITIZEN MAKE IT A BIG DEAL The Perfect Storm February 15, 2005 11 EXTERNAL INTERNAL EXPOSURE MANAGEMENT RESPONSE NOT A BIG DEAL B. The Perfect Storm February 15, 2005 12 ENDNOTES i Adapted from the synopsis of the novel The Perfect Storm. http://perfectstorm.warnerbros.com/cmp/book_syn.html NIKE “SWOOSH” in footer from http://en.wikipedia.org/wiki/Image:Nikelogotype.png ANTI-NIKE SMILE in footer from http://www.sweatthefilm.org/store.htm Milton Friedman’s idea that “business is the business of business” summarizes the traditional view. The debate continues, although most corporations have learned from Nike’s example to embrace the future. http://www.rbc.com/newsroom/20031030coffey_1.html (New View) http://www.dailytimes.com.pk/default.asp?page=story_20-7-2004_pg3_6 (Traditional View) ii Schachter, Harvey. “Classic Stages on the Path to Corporate Responsibility”, Globe and Mail (Toronto), Jan 7, 2005. iii iv Spar 2002, p 3 & p 6 (Footnote 21) & p 21 (Exhibit 9). Government Policy regarding import quotas also are balanced into the production capacities of each country—also determining Nike mobility. David Taylor, VP of production: “We don’t pay anybody at the factories, and we don’t set policy within the factories. It’s their business to run.” Everatt 1999, p 4. Ivey Case: 9A99C034 “Nike Inc. : Developing An Effective Public Relations Strategy” This reality exacerbated the labor issues: “Last year, for instance, it ordered 400,000 paris of one of its sports sandals from its contract factories. But when the actual retail orders came in months later, they totaled more than a million pairs, leaving Nike scrambling for demand.” Lee 2002, p 126. v vi Tim Connor and Medea Benjamin http://www.evb.ch/cm_data/Panellrtconnor_0.pdf Everatt 1999, p 4-6, 13. Louise Lee, p 124. “Can Nike Still Do It?” Business Week February 21, 2000. http://www.corpwatch.org/article.php?id=619 http://www.cleanclothes.org/companies/nike01-02-22.htm http://www.ausport.gov.au/fulltext/2002/sportsf/s641464.asp (Radio “debate” with Eitel) http://www.oxfam.org.au/campaigns/nike/ http://www.globalexchange.org/campaigns/sweatshops/nike/ http://www.globalexchange.org/campaigns/sweatshops/nike/NikeReport.pdf http://www.globalexchange.org/getInvolved/speakers/12.html vii Vada Manager http://sasua.org/news/newsweek.html http://www.issuemanagement.org/documents/bios/vada_manager.html – Nike’s been unfairly targeted by a number of both other companies as well as by individuals with regard to our practices. We’ve actually been quite a world leader in the past 25 years at making investments in developing economies throughout Asia, throughout South--Latin America and have actually provided economic opportunities for quite some time to workers who seek better opportunities. http://www.globalvision.org/program/globalization/roleof.html The Perfect Storm February 15, 2005 13 Everatt 1999, p 13. http://www.chicagopublicradio.com/audio_library/ram/wv/wv_020131c.ram http://www.shey.net/niked.html http://cbae.nmsu.edu/~dboje/nike/nike_pages/2001_february_28_Peretti_Nike.htm http://www.aflcio.org/aboutunions/globalunions/ns03062001.cfm viii Lee 200, pp 121 & 124. Stock prices are adjusted for splits to create comparable measures over time. Data compiled from http://finance.yahoo.com/ ix Nike Index – see Note 4 http://www.thirdworldtraveler.com/Boycotts/Nike_DontDoIt_GX.html (General Criticism Response) Doonesbury cartoons can be found in Exhibit A http://www.geocities.com/Athens/Acropolis/5232/comicmay97.htm Exhibit B contains Phil Knight’s commentary. Andrew Young http://www.calbaptist.edu/dskubik/young.htm (Actual Report) http://www.saigon.com/~nike/pr5.html (Thuyen Nguyen Response) http://www.hartford-hwp.com/archives/26/097.html (PR Spin Response) Amos Tuck Dartmouth http://www.nike.com/nikebiz/gc/mp/pdf/vietnameseandindonesian.pdf (Actual Report) http://cbae.nmsu.edu/mgt/handout/boje/bnike/ (PR Spin Response) http://abstract.cs.washington.edu/~renacer/Molden%20Ryan.htm (Challenge Premise) http://www.sweatshopwatch.org/swatch/headlines/1998/nike_jan98.html Earnst & Young Audit http://www-personal.umich.edu/~lormand/poli/nike/nike101-9.htm http://www.motherjones.com/news/feature/1997/11/nike.html http://www.saigon.com/~nike/pr9.htm x Entire Speech is contained in Exhibit B http://cbae.nmsu.edu/~dboje/NIKphilspeech.html http://www.pbs.org/newshour/bb/business/jan-june98/nike_5-13.html (Phil Knight -- Next Day) http://www.pbs.org/newshour/forum/may98/nike.html (Phil Knight -- FAQ) xi Dusty Kidd Everatt 1999, p 7. Spar 2002, p 5. http://www.umich.edu/~asiabus/abc04/panelists/Panelist_Kidd.pdf http://www.ceres.org/conference/2001/notes/labor_practices.htm http://www.mercycorps.org/items/172/ http://www.dailyemerald.com/archive/v100/3/990428/nike.html – The strategic concept for Nike entering the new century is to be an archetype of the responsible 21st century global company, in the sense that we are providing a sustainable footprint everywhere, not only with environmental performance, but with people performance as well. The triple bottom line of people, planet and profit is our goal. – Nike made a real mistake. I think we reacted negatively to the criticism. We said wait a minute, we’ve got the best corporate values in the world, so why aren’t you yelling at the other folks? That was a stupid thing to do and didn’t get us anywhere. If anything it raised the volume higher. – I think we've learnt a lot in three years, the hard way maybe, but we've learned a lot and one of the things I have is a great deal of respect now for the NGO community. There are organizations out there who really do great work and really do care and are trying to make a The Perfect Storm February 15, 2005 14 difficult bridge between the private sector and their issue and their constituencies despite the great risks involved. http://www.new-academy.ac.uk/publications/keypublications/documents/nikereport.pdf Kristina Cañizares, “Nike's Social Responsibility Rhetoric Exposed as a Lie: Nike's Corporate Responsibility Sham”, AlterNet, May 29, 2001. xiii Ibid. xiv IVEY case xv Nike Corporate Report. xvi Ibid. xvii http://ur.rutgers.edu/news/ACLA/nikegood.htm xviii Ibid. xix Papal Encyclical, ???? xx Corporate report, People Development section. See report for more details. xxi Nike Corporation: Jumping the Hurdles of Social Responsibility xxii http://www.cleanclothes.org/companies/nike9-96.htm xxiii Nike article in book copied by Monte xxiv Article copied by Monte – from book xxv FY 2001 Corporate Responsibility Report, Page 54 xxvi FY 2001 Corporate Responsibility Report, Page 54 xxvii FY 2001 Corporate Responsibility Report, Page 54 xxviii FY 2001 Corporate Responsibility Report, Page 54 xii xxix FY 2001 Corporate Responsibility Report The Perfect Storm February 15, 2005 15