UNRESTRICTED
Mar-16
Document ID: PR-1797
Filing Key: Business Control
Petroleum Development Oman L.L.C.
Logistics
PDO Airports
Safety Management System
User Note:
The requirements of this document are mandatory. Non-compliance shall only be
authorised by the Document Owner or his Delegate through STEP-OUT approval.
A controlled copy of the current version of this document is on PDO's EDMS. Before
making reference to this document, it is the user's responsibility to ensure that any
hard copy, or electronic copy, is current. For assistance, contact the Document
Custodian or the Document Controller.
Users are encouraged to participate in the ongoing improvement of this document by
providing constructive feedback.
Please familiarise yourself with the
Document Security Classification
Definitions
They also apply to this Document!
Petroleum Development Oman LLC
Revision: 9.1
Effective:May’11
Document Control
Authorisation Sheet
Report Title:
PDO Airports Safety Management System
Report Number:
PR-1797
Issue:
Rev 9.1
Date of Issue:
18th May 2011
Page 1
PR-1797 PDO Airports Safety Management System
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Petroleum Development Oman LLC
Revision: 9.1
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Control of Copies
i.
This Safety Management System Manual shall only be issued in printed
form as ‘controlled’ copies to recorded copy holders.
ii.
The Safety Manuals will otherwise be made available to staff and
contractors as necessary via the PDO ‘LIVELINK’ document control
system. Each page of the manual will clearly indicate the page becomes
‘UNCONTROLLED’ when printed.
Aerodrome Manual Amendment procedure
iii.
The Aviation Contract Holder may, follow any review or whenever
necessary, amend and distribute such amendments to the Safety
Management System. The Aviation Contract Holder will consult with the
Airport Safety Committee and gain approval from PDO Logistics Senior
Management team before making any changes.
iv.
The Aviation Contract Holder in consultation with the Heads of Airport
Services and PDO Logistics Senior Management team is responsible for
ensuring that the Safety Management System is reviewed and amended
annually or when significant changes take place to the infrastructure,
procedures and or staff as promulgated in the “current” edition.
v.
The Aviation Contract Holder will be responsible for ensuring that the
detail contained within the Safety Management System Manual remains
current.
vi.
All users of the Safety Management System Manual may submit an
amendment form to instigate change in light of operational experience. In
principle any change will be considered by the Aviation Contract Holder in
consultation with the Heads of Airport Services and PDO Logistics Senior
Management team before being approved.
vii.
When submitting amendments, consideration should be given to the effect
any change in detail may have on other sections of this SMS and other
associated documents (i.e. Emergency Plan) with the amendment form
annotated accordingly.
viii.
Any change to the Infrastructure, Procedures or Staff which requires
urgent promulgation prior to an amendment of the SMS, Aerodrome
Manual, Emergency Plans or Security Plans should be undertaken by
NOTAM in consultation with CAA and the Aircraft Operator.
Page 2
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Revision: 9.1
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Revision History
Part
Ref:
Section Paragraph
Ref:
Ref:
All
All
All
Sep 2007: Ver 1 drafted for initial (informal)
review by DGCAM
All
All
All
Oct 2007 Ver 2. updated to Ver 2.1 for formal
Submission to DGCAM
All
All
All
20 Dec 2007 Ver 2.1 Updated to Rev 4
following further internal review.
All
All
All
15 Jan 2007 Rev 4 Updated to Rev 5.0
following DGCAM review.
All
1st Feb 2008 Rev 5.0 Updated to Rev 6.0
following organisational review dated
19/01/2008.
All
16th Feb 2008 Rev 6.0 Updated to Rev 7.0
updated to include contact details for Fahud
airport.
All
10th Mar 2008 Rev 7.0 Updated to Rev 8.0
updated to include contact details for Qarn
Alam airport.
All
All
All
All
All
All
All
All
All
All
Page 3
All
All
Comment:
7th Mar 2009 Rev 8.0 Updated to Rev 9.0
formatted to Live link Requirements.
18th May 2011 Rev 9.0 to 9.1 up-dated to change
documents authoriser, change of some Ref Indicator and
minor amendments.
PR-1797 PDO Airports Safety Management System
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PDO Airports Safety Management System Amendment Form
Manual Reference Number:
From:
Position:
Department:
Organisation:
Tel:
Please use the following form as a master for copying additional forms.
Please return amendments marked for the attention of:
Aviation Contract Holder
Petroleum Development Oman
Sultanate of Oman
Prepared By: ………………………Title: Aviation Contract Holder
Endorsed By:………………………Title: Logistics Manager
Date:………………………..
Page 4
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Distribution List
Copy Number
Owner
PDO
1
2
3
4
5
6
7
6
7
8
9
10
11
12
13
14
15
HSE and SD Manager (MSEM)
Logistics Manager (UWL)
Logistic Operations Team Leader (UWLO)
Aviation Contract Holder (UWLC3)
Logistics HSE and SD Team Leader (UWLP)
Aviation Coordinator (UWLC31)
Logistics HSE Facilitator - North (UWLP1)
Logistics HSE Facilitator - South (UWLP2)
Corporate Emergency Management Coordinator (UIC4).
Corporate Emergency Coordination Centre (CECC)
Local Emergency Coordination Centre (LECC)
Head Airport Services –Marmul and Fahud and Qarn Alam
Airport Operations Controller - Marmul and Fahud and Qarn Alam
Senior Airport Fire Officer- Marmul and Fahud and Qarn Alam
RFFS Watch Commander - Marmul and Fahud and Qarn Alam
RFFS Crew Commander – Marmul and Fahud and Qarn Alam
Refuelling Operator Group Representative Office Oman
Emergency Services
16
17
18
ROP Offices Marmul and Fahud and Qarn Alam
ROP HQ, Muscat
RAFO HQ, Muscat
Government Bodies
19
20
21
22
Chief of Domestic Airports (CAA)
Ministry of Oil and Gas
Ministry of Transport and Communications
Ministry of Regional Municipalities, Environment and Water
Resources
Aircraft Operator
23
24
25
26
Page 5
Aircraft Operator Flight Operations
B737 Fleet Chief Pilot, Aircraft Operator
Emergency Planning Manager
Supervisor – Marmul and Fahud and Qarn Alam Aerodromes
PR-1797 PDO Airports Safety Management System
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Contents
PETROLEUM DEVELOPMENT OMAN L.L.C. .......................................................... 1
DOCUMENT SECURITY CLASSIFICATION DEFINITIONS...................................... 1
DOCUMENT CONTROL ............................................................................................ 1
Control of Copies ...................................................................................................... 2
Aerodrome Manual Amendment procedure .............................................................. 2
Revision History........................................................................................................ 3
PDO Airports Safety Management System Amendment Form .................................. 4
Distribution List ......................................................................................................... 5
INTRODUCTION ............................................................................................ 8
1
1.1
Introduction ................................................................................................. 8
AERODROME ADMINISTRATION................................................................ 9
2
2.1
Organisation ............................................................................................... 9
2.2
Periodic Rotation of Staff .......................................................................... 10
AERODROME SAFETY COMMITTEE ........................................................ 11
3
3.1
Attendance................................................................................................ 11
3.2
Terms of Reference .................................................................................. 11
3.3
Stakeholder Involvement ........................................................................... 12
SAFETY MANAGEMENT SYSTEM (SMS) ................................................. 13
4
Page 6
4.1
Safety Policy ............................................................................................. 13
4.2
HSE – PDO Business Policy ..................................................................... 13
4.3
Safety Policy Statement for PDO Aerodromes .......................................... 14
4.4
Structure of SMS ....................................................................................... 15
4.5
PDO Corporate Safety Management Organisation .................................... 16
4.6
Airport Safety Management Organisation.................................................. 18
4.7
Staff roles and responsibilities ................................................................... 19
4.8
Training and Competency ......................................................................... 26
4.9
Safety Promotion ...................................................................................... 27
4.10
Contractors ............................................................................................... 28
PR-1797 PDO Airports Safety Management System
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4.11
Hazards & Effects Management ................................................................ 28
4.12
Change Management................................................................................ 29
4.13
Planning and Procedures .......................................................................... 29
4.14
Regular Safety Activities ........................................................................... 29
4.15
Implementation & Monitoring..................................................................... 30
4.16
Near Miss and Incident Reporting ............................................................. 30
4.17
Audit ......................................................................................................... 32
4.18
Review ...................................................................................................... 34
4.19
Records .................................................................................................... 34
REFERENCES ......................................................................................................... 36
Figures
Figure 2-1: Organisation chart
9
Figure 4-1 : PDO's HSE Management System
15
Figure 4-2 : Document Map and Devolvement of Requirements
16
Figure 4-3: PDO Logistics Organisation
17
Figure 4-4 : Airport Safety Management Organisation
18
Tables
TABLE 4-1 : REFERENCES .................................................................................... 36
TABLE A1- 1 : CONTACT LIST ............................................................................... 37
Page 7
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1
Introduction
1.1
Introduction
1.1.1
PDO is the premier hydrocarbon exploration and production company
in the Sultanate of Oman. As a part of their Logistics operation they
own and operate a number of airports within the Sultanate. These
include Marmul, Qarn Alam and Fahud.
1.1.2
PDO has an extensive and well developed HSE Management System
[Ref 1] that applies to all operations and activities undertaken by or on
behalf of the company. This applies equally to the PDO airports. In
addition to the corporate safety requirements the local Civil Aviation
Regulator (CAA) requires that safety at the airports is managed in
accordance with international requirements as defined by ICAO.
1.1.3
This document describes how the PDO HSE Management System is
applied at the PDO airports. It should be read within the context of
that system. This document describes how safety is managed at the
airports to ensure that the safety requirements of CAA and ICAO are
satisfied as well as those of PDO. In cases where airport specific
operating procedures and processes are required for safe operations
they are included in the Airport Manuals.
1.1.4
The PDO SMS requires that all hazards associated with a hazardous
operation are systematically identified and appropriately managed.
The Hazard Identification and Management process for each of the
PDO airports is documented in the relevant Airport HSE Safety Case
and associated Interface Documents.
Page 8
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2
Aerodrome Administration
2.1
Organisation
Revision: 9.1
Effective:May’11
The organisational staffing structure of each PDO Airport is shown below:
Head Airport
Services
Senior Airport
Fire Officer
Air Operations
Supervisor
Watch
Commander
Aircraft
Operator
and
Ground
Handling
Crew
Commander
Fire Fighters
Airport Security
Officer
ROP
Aircraft
Refuelling
Operator
Figure 2-1: Organisation chart
Page 9
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2.1.1
The Head Airport Services reports upwards to The Production Coordinator who is based at the local PDO Camp.
2.1.2
The Senior Fire Officer reports to the Head Airport Services (or in
his absence the Operations Supervisor). He is responsible for all
RFFS matters at the Aerodrome. For all other matters, the Senior
Airport Fire Officer reports to the PDO Chief Fire Officer based in
Muscat.
2.1.3
The Airport Security Officer Reports directly to the Head of Airport
Services and is responsible for the coordination of security matters
where they affect safety issues.
2.1.4
The Head Airport Services has Overall Safety Responsibility at the
Aerodrome. (Contact details in Appendix 1).
2.1.5
Refuelling is undertaken at Marmul and Fahud airports. There is no
refuelling service at Qarn Alam.
2.2
Periodic Rotation of Staff
2.2.1
PDO Desert Oilfields in Oman operate a staff rotation system
(known as “back-to-back”) and there are local rules that govern the
length of stay in an oilfield for Omani citizens. All personnel
covering any particular post are trained to the same standard. The
existing system will be extended to cover all aerodrome personnel
to ensure that the integrity of the Safety Management System is
maintained
2.2.2
The day to day responsibility for Aerodrome Operations will lie with
the Head Airport Services or may be delegated to the Airport
Operations Controller. These personnel will be on duty at all times
when flying operations take place. These jobs are “back-to-back”
and in order to maintain continuity, the PDO handover procedure
PR-1000 is followed.
Page 10
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3 Aerodrome Safety Committee
3.1
Attendance
3.1.1
Each Airport will have an Airport Safety Committee (ASC)
consisting of representatives from the key stakeholders in the
airports.
Chairman:
Present:
Head Airport Services
Airport Operations Controller
PDO Production Co-ordinator
Senior Airport Fire Officer/Watch Commander
Aircraft Operator Ground Handling Representative
Aircraft Operator Crew Representative
ROP
Engineering/Maintenance
Refuelling Operator (where applicable)
Logistics HSSE Facilitator
Other Invitees as necessary
3.1.2
The Head Airport Services chairs the Safety Committee and is
responsible for the minutes and ensuring the timely closure of
action items.
3.1.3
Meetings of the Airport Safety Committee shall be convened at the
request of the Head Airport Services. Meetings shall take place
every 3 months or more frequently if required. Attendance at ASC
meetings shall be compulsory; if a committee member is unable to
attend his nominated deputy should attend.
3.2
Terms of Reference
3.2.1
The Committee has the following objectives:
 To promote a safe airside environment at the Airport;
 To review operational safety matters;
 To promote the continuous improvement culture in safety
matters;
 To promote effective liaison between all parties involved at
the airport.
3.2.2
At every meeting the committee will review:
 Any Accidents or Incidents that have occurred;
 Any Safety Issues that have been reported;
 Any new or updated safety assessments relating to the
Airport;
 Proposed updates/amendments to procedures;
Page 11
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3.2.3
Revision: 9.1
Effective:May’11
In addition on an annual basis the committee will:




Review the Aerodrome Emergency Plan;
Review the Aerodrome Manual.
Participate in safety audits as required including follow up of
non-compliances and observations.
Plan and Organise Emergency Exercises.
3.2.4
Where appropriate the committee will bring safety issues to the
attention of CAA.
3.2.5
Minutes of ASC meetings shall be produced and circulated to all
committee members as well as the PDO Logistics Safety Officer.
3.3
Stakeholder Involvement
3.3.1
The Airport Safety Committee includes members from all the key
stakeholders at the airport. This ensures that key stakeholders are
involved in safety related decisions and review. It also provides a
forum for communication of safety matters to those stakeholders
and for raising awareness.
3.3.2
All contractors working on the airport are required to have their own
SMS to ensure that they actively manage safety in their own area of
responsibility (see section 4.10). Additionally, contractors may be
members of the Airport Safety Committee.
3.3.3
Suppliers of safety related equipment and materials are required to
demonstrate that any relevant standards and specifications are
satisfied. Suppliers are subject to audit.
Page 12
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4 Safety Management System (SMS)
4.1
Safety Policy
4.1.1
CAA Regulation CAR 139 requires all Omani Aerodromes to
implement an Aerodrome Safety Management System. Further
details may be found in AC139-1 para 2.3.14 and AC139-8
4.1.2
ICAO Annex 14 incorporates as a standard that a certified
aerodrome “shall have in operation a Safety Management System”.
This is defined as “A system for the management of safety at
aerodromes, including the organisational structure, responsibilities,
procedures, processes and provisions for the implementation of
aerodrome safety policies by an aerodrome operator which
provides for the safety at and the safe use of the aerodrome”
4.1.3
PDO has a comprehensive Health, Safety and Environment
Management System (HSEMS) already in place. This document
provides details of how safety is managed at PDO airports, under
the PDO HSEMS. The following Safety Policy statements are taken
from the current PDO HSE Policy PL04.
4.2
HSE – PDO Business Policy
4.2.1
It is PDO policy that a HSE Management System shall be applied in
order to:
 deliver compliance with the law of the Sultanate of Oman and
PDO internal standards;
 achieve continuous improvement in HSE performance by
setting objectives and targets; measure, appraise and
publicly report HSE performance;
 require contractors to manage HSE in line with this policy
and include HSE performance in the appraisal of all
employees and reward staff accordingly.
4.2.2
Page 13
The impact of this policy is the continuous improvement in the
management of the risks to the health and safety of employees,
contractors and others affected by our operations together with a
continuous reduction in the impact of operations on the environment
in line with the Sustainable Development aspirations of the
Sultanate of Oman.
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4.2.3
Revision: 9.1
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The purpose of this policy is to:
 Protect the health and safety of PDO employees and others
affected by our operations;
 Protect the environment and prevent pollution;
 Achieve efficient use of materials and energy;
 Manage HSE as any other critical business activity;
 Create a culture in which PDO and contractor employees
share our commitment to HSE at work and home;
 Play a leading role in promoting best HSE practice within the
oil and gas industry of the Sultanate of Oman, and be
recognized as a good corporate citizen;
 Reduce potential long-term liabilities;
 Implement individual accountability to comply with HSE MS
requirements;
 Empower employees to start work ONLY when conditions
are safe and to stop work when it is unsafe.
4.3
Safety Policy Statement for PDO Aerodromes
4.3.1
PDO recognises its moral and legal responsibilities to comply with
the laws of the Sultanate of Oman through its Civil Aviation
Regulations and in particular regulation CAR 139 and International
Civil Aviation Organisation (ICAO) Standards and Recommended
Practices for aviation. It also remains committed to providing the
highest level of safety to its employees and all users of PDO
Aerodromes.
4.3.2
This will be achieved by:






Page 14
Maintaining a high level commitment from PDO Management
to ensure that a proactive Safety Management System for
PDO Aerodromes is developed and continually enhanced.
Ensuring that all Management, Staff and Contractors comply
with the Safety Standards and Regulations published in this
manual and PDO Health Safety and Environment
documentation.
Identifying major risks and putting in place appropriate
controls to manage these risks.
Promoting an “open” Safety Culture where staff can freely
identify potential hazards.
Ensuring that staff are trained and their competency levels
maintained in order to perform their duties safely and
efficiently.
Ensuring regular reviews and bi-annual audits of the Safety
Management System take place by Internal and external
organisations.
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4.4
Structure of SMS
4.4.1
The Safety Management System (SMS) adopted at Marmul, Fahud
and Qarn Alam Aerodromes is the PDO Health Safety Environment
Management System (HSEMS). Airport specific hazards and risk
management strategies are identified within the HSE Case for
each aerodrome.
4.4.2
The diagrams below illustrate how this document, the HSE Cases
and Interface Documents and other safety records relate to each
other and to the wider PDO HSE Management System. Figure 4-1
shows how specific documents fit into the overall PDO HSEM and
Figure 4-2 illustrates how Safety Requirements are devolved
between the various documents.
HSE Management System
Manual (CP122)
Leadership and
Commitment
Policy and Strategic
Objectives
Organisation,
Responsibilities,
Resources, Standards and
Documents
Hazards and Effects
Management
Planning and Procedures
Implementation and
Monitoring
HSE Management System
Documentation
Airport Documents and
Records
PL38 Health, Safety &
Environmental Protection
PL30 Emergency Response
PR1171 Contract HSE
Management procedure
C-9 HSE Specification,
Standard Contract
Emergency Plan
PDO Air Operations
Safety Case
Environmental
Assessment Report
CP123 Emergency
Response Part I
PR1065 Emergency
Response Part II
PR1172 Permit to Work
System Manual
PR1418 Incident
Notification Analysis,
Reporting and Follow-Up
Audit
Review
Monitoring data
Non-compliance report
forms
Corrective Action
Plans
Incident Reports
Follow up Action Plans
Audit Reports
Audit Follow-Up
Actions
Minutes of Meetings
Figure 4-1 : PDO's HSE Management System
Page 15
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Figure 4-2 : Document Map and Devolvement of Requirements
4.5
PDO Corporate Safety Management Organisation
4.5.1
Overall Safety responsibility within PDO lies with the HSE and SD
Manager, MSEM. Full details of the PDO Safety Management
Organisation can be found in the PDO HSE MS Manual.
4.5.2
Within the PDO Airports Team; the overall responsibility for safety
rests with the Logistics Operations Team Leader UWLO. The Head
Airport Services are responsible for all aspects of HSE on their
respective airports.
4.5.3
UWLO is accountable to Logistics HSSE & SD Team Lead, who is
in turn accountable to MSEM, corporate HSE & SD Manager.
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PDO Logistics Safety Management Organisation
Figure 4-3: PDO Logistics Organisation
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4.5.4
The Logistics HSE Facilitator (UWLP 1/2 provides advice and
assistance to the Head Airport Services on matters related to
safety. He reports directly to the head of safety in the Logistics
Department, who in return reports to the Logistics HSE &SD Team
Lead (UWLP).
4.6
Airport Safety Management Organisation
4.6.1
The organisational structure for Airport Safety at a PDO Aerodrome
is shown below:
Figure 4-4 : Airport Safety Management Organisation
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4.7
Revision: 9.1
Effective:May’11
Staff roles and responsibilities
Head Airport Services
4.7.1
The ultimate responsibility for the Aerodrome SMS lies with the
Head Airport Services. The Head Airport Services is responsible
for the day-to-day running of the airport and ensuring the safe and
efficient operations of the airport including staff and passenger
safety.
4.7.2
The Head Airport Services has overall control of Aerodrome and
Terminal Operations and Maintenance, Security, Rescue and Firefighting and is responsible for the management of all staff. The
Head Airport Services delegates responsibilities to members of the
airport organisation but shall at all times remain accountable for
these delegated responsibilities.
4.7.3
The Head Airport Services is responsible for:










Page 19
The overall control of the Aerodrome
Ensuring the safe and efficient operations of the Aerodrome.
Ensuring a safe transit and working environment for all
passengers, staff, and contractors whilst on the Aerodrome
site.
Ensuring all staff operating on the Aerodrome (including
Aircraft Operator Services, Operator and other contractors)
do so in accordance with agreed procedures, specifically the
Aerodrome Manual and the Emergency Plan.
Ensuring that all Safety concerns and operational issues
which cannot be resolved at a local level are brought to the
attention of Senior Management at the earliest opportunity.
Ensuring that all staff who report to the Head Airport
Services are given regular safety briefings and are kept
informed about changes to Operating procedures and PDO
policies.
Ensuring that all documents appertaining to the safe
operation of the Aerodrome are maintained as per the
Aerodrome Manual and Emergency Plan.
Ensuring
that
all Safety
related
incidents
are
recorded/reported to the PDO HSE staff assisting with
investigations as appropriate and promulgating any “lessons
learned” to staff.
Ensuring attendance at Safety Committees and other
meetings, which review or promote Safety at the Aerodrome.
Ensuring that his/her competencies for undertaking the
required duties for the role of Head Airport Services and
those of his/her staff are maintained at all times and that
appropriate training is organised to maintain such
competencies.
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




Revision: 9.1
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Ensuring that Risk Assessments are undertaken when
changes to staff, equipment or the operating environment at
the aerodrome are proposed.
Ensuring that in periods of his absence a person who has
been appropriately trained in Aerodrome Operational
Management and Emergency Procedures is able to
deputise. This will be the Operations Supervisor.
Being the key point of contact with the Royal Oman Police
with respect to all Security, Safety and Emergency
Procedures.
Undertaking regular assessments of staff competencies of
his direct reports. Ensuring that they are recorded and
appropriate feedback and action is taken to maintain the
competencies required to perform their duties.
Ensuring Aviation and Safety related information is
promulgated to the appropriate departments / personnel at
CAA, PDO, Aircraft Operator and the ROP as detailed within
this Manual.
Operations Supervisor
4.7.4
The Operations Supervisor is responsible for the provision of a safe
and effective ground operations service and environment that
meets all regulatory and statutory requirements for the Airport. His
role is to ensure that day-to-day operations are carried out in safe
and expeditious manner. In the absence of the Operations
Supervisor, the Head Airport Services assumes the role.
4.7.5
Safety Accountabilities: Ensuring safe working practices and standard operating
procedures are followed at all times by all staff working
airside.
 Reporting all airside related safety incidents and to provide
recommendations for safety improvement as appropriate.
 Ensuring that all vehicles operating airside have a valid
airside vehicle permit and comply with PDO Airport Safety
procedures.
 Ensuring that met observations are undertaken and that
Aircraft Operator and Flight Crews are advised of the latest
Weather Information.
 Ensuring all equipment used at the aerodrome is safe and fit
for purpose maintaining an environmentally safe workplace.
 Ensuring that appropriate Operational cover is provided at
the Aerodrome to maintain safe operations for Aircraft
Movements in accordance with The Aerodrome Manual,
ICAO Annex 14 and Oman CAR 139.
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 Participation in internal and external safety audits of the
Aerodrome’s
Physical
Characteristics
and
Safety
documentation.
Ground Handling Supervisor
4.7.6
The Aircraft Ground Handling Services Supervisor is responsible for
assisting the Operations Supervisor in providing a safe and effective
Ground Operations Service and for ensuring compliance by all
subordinate staff with procedures in the Airport Manual.
4.7.7
During the absence of the Airfield Ground Handling Services
Supervisor, a competent member of staff will assume the role
together with all associated accountabilities.
4.7.8
Safety Accountabilities

To ensure that safe working practices and operating
procedures are followed at all times, with risk assessments
undertaken as required, to ensure that Ground Operations
conform to all regulatory and safety requirements to provide
for the safe operation of aircraft.
Airport Security Officer
4.7.9
The Airport Security Officer is responsible for the provision of airport
security at the appropriate level during aircraft movements, airport
operations and when the airport is closed. The Airport Security
Officer operates in conjunction with the Senior Airport Fire Officer in
accordance with the Security Plan.
The Senior Airport Fire Officer (SAFO)
4.7.10
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The Senior Airport Fire Officer (SAFO) is responsible for the
provision of aviation fire services at the airport. The SAFO reports
indirectly to the Head of Airport Services. The SAFO is responsible
and accountable for the safety and the overall operational efficiency
of the airport RFFS to meet all statutory and regulatory
requirements.
The Senior Airport Fire Officer is specifically
responsible for all aspects related to aviation fire safety, general fire
safety and rescue and fire-fighting techniques. This includes
maintaining records and reporting systems for preventative
maintenance of fire-fighting and rescue equipment, and fire
vehicles. The Senior Airport Fire Officer is also responsible for drills
and training regarding emergency response.
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4.7.11
Safety Accountabilities






4.7.12
To manage available resources to ensure that adequate
RFFS cover is maintained at the airport.
To advise Head of Airport Services on the status of RFFS
cover and to alert him if full cover is not available.
To liaise with external emergency services to establish and
achieve effective co-operation in all safety related areas
associated with the aerodrome Emergency Procedures.
To ensure that safe working practices are followed at all
times in accordance with the Airport Safety Management
System (SMS)
To participate in investigation of any safety-related incidents
as required by the Head of Airport Services.
To ensure mandatory and continuation training is carried out
in accordance with CAA and PDO requirements and that
staff training records are maintained.
The SAFO is responsible for:







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Ensuring that all appropriate Rescue and Fire Fighting staff
and equipment are available at the aerodrome to meet the
standards (as a minimum) required by the Aerodrome
Manual, ICAO Annex 14 and CAR 139.
Maintaining a daily record of activities in accordance with
this manual.
Ensuring that his competencies for undertaking the required
duties of Senior Airport Fire Officer and those of RFFS staff
are maintained at all times and that appropriate training is
organised to maintain such competencies.
Ensuring that all Safety concerns and operational issues
which cannot be resolved at a local level are brought to the
attention of Senior Management at the earliest opportunity.
Ensuring all staff which report to the SAFO are given regular
safety briefings and are kept informed about changes to
Operating Procedures and PDO policies.
Organising Internal and External Safety audits of the
Emergency Response staff, equipment and documentation.
Ensuring all documentation appertaining to the safe
operation of the Aerodrome in particular the daily records of
movements, inspections, wildlife observations, records of
incidents / accidents are maintained as per the Aerodrome
Manual and Emergency Plan.
Ensuring all Safety Related incidents are reported to the
PDO HSE staff and that each incident is investigated with
any “lessons learned” promulgated to staff.
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







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Undertaking Risk Assessments when changes to staff,
equipment or the operating environment at the aerodrome
are proposed.
Ensuring that in periods of absence a person who has been
appropriately trained in Aerodrome Emergency Response
and Management is able to deputise. (Normally the Watch
Commander).
Ensuring that appropriate Operational cover for the Rescue
and Fire Fighting Service is provided at Fahud Aerodrome in
order to maintain safe aircraft operations in accordance with
the Emergency Plan, Aerodrome Manual, ICAO Annex 14
and CAR 139.
Undertaking regular assessments of staff competencies of
his/ her direct reports. Ensuring that they are recorded and
appropriate feedback and action is taken to maintain the
competencies required to perform their duties.
Organising regular response exercises and other training for
Rescue and Fire Fighting staff as deemed necessary to
ensure that the staff are able to perform their duties
efficiently in accordance with the Aerodrome Manual and
Emergency Plan. Records of all exercises and staff training
are to be maintained by the SAFO and made available for
auditing.
Ensuring that all Aviation and Safety related information is
promulgated to his staff, the appropriate departments /
personnel at CAA, PDO, Aircraft Operator, and the ROP as
detailed within this Aerodrome Manual and the Emergency
Plan
Undertaking aerodrome surface inspections as requested by
the Head Airport Services
Ensuring participation in and policing of aerodrome safety
initiatives by the RFFS team
Ensuring that the Wildlife Hazard Management Plan is
updated and maintained and that all staff are trained to
undertake Bird Control and other duties as required to
minimise the Wildlife Hazard to aircraft movements at Fahud
Aerodrome.
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The RFFS Watch Commander
4.7.13
The Watch Commander reports directly to the SAFO.
responsible for:-
He is
 Deputising for the SAFO when required.
 Undertaking Rescue and Fire-fighting duties as directed by
the SAFO.
 Ensure that all Rescue and Fire-fighting equipment is
maintained in accordance with International and PDO
Standards in order to ensure that the appropriate fire cover
is maintained.
 Plan, organise and undertake regular checks on Fire
Prevention and Fire Detection systems of all Field Facilities.
 Ensure all staff are correctly trained to use the Rescue and
Fire fighting equipment and staff competencies on the
equipment are maintained.
 Ensure that training records are updated regularly.
 Assist the SAFO in the planning and organisation of regular
response exercises and other training for Rescue and Fire
Fighting staff. Assist in record keeping as directed by the
SAFO.
 Coordinates with SAFO in updating and evaluating
emergency
and
operational
procedures.
Makes
recommendations for update of procedures.
 Participates
in
Fire
Investigations,
making
any
recommendations for change or update of procedures as
required.
 Ensure that the spills kit is maintained in compliance with the
regulations and is available for use when required and in
response to an incident or accident.
 To undertake Risk Assessments when changes to staff,
equipment or the operating environment at the aerodrome
are proposed.
 Ensure that all Safety concerns and operational issues
which cannot be resolved at a local level are brought to the
attention of SAFO at the earliest opportunity.
 Undertaking aerodrome surface inspections as requested by
the Head Airport Services
 Ensuring participation in and policing of aerodrome safety
initiatives by the RFFS team.
 Participation in Safety Initiatives and Policing of Apron
Safety
 Assist in the implementation of the Wildlife Hazard
Management Plan. Ensuring that all staff are trained to
undertake Bird Control and other duties as required to
minimise the Wildlife Hazard to aircraft movements at the
Aerodrome.
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 Setting out the
commander.
responsibilities
of
the
RFFS
crew
The RFFS Crew Commander
4.7.14
The Crew Commander reports directly to the Watch Commander.
He is responsible for the crew and equipment on one fire-fighting
vehicle. His responsibilities include: Deputising for the Watch Commander when required.
 Undertaking Rescue and Fire-fighting duties as directed by
the Watch Commander.
 Ensure that all Rescue and Fire-fighting equipment on his
vehicle is maintained in accordance with International and
PDO Standards in order to ensure that the appropriate fire
cover is maintained.
The RFFS Fire Fighters
4.7.15
There are ten fire fighters on shift at any time. Their principle safety
accountabilities are: Undertake Rescue and Fire-fighting duties as directed by
SAFO / Watch Commander / Crew Commander.
 Assist Crew Commander with periodic checks of the fire
prevention and fire detection systems of all field facilities.
 Coordinate with Crew Commander to assess and enhance
emergency procedures and rescue services.
 Assist in undertaking Risk Assessments for all safety and
emergency related incidents / accidents.
 Ensure that all Safety concerns and operational issues
which cannot be resolved at a local level are brought to the
attention of the Crew Commander at the earliest opportunity.
 Undertake Bird and Wildlife Hazard Management Duties as
directed by Senior RFFS staff.
 Ensure that their competency on all Rescue and Fire-fighting
equipment is maintained.
 Participate in emergency and response exercises as
directed by Senior RFFS staff. Make any observations
regarding enhancement to procedures available to the Crew
Commander for incorporation to the procedures.
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Refuelling Operator
4.7.16
The Refuelling Supervisor is responsible for safe refuelling of
aircraft and safe operation and maintenance of the fuel storage and
refuelling facilities at the airport.
4.7.17
Safety Accountabilities

To ensure a safe and efficient airport refuelling facility and
operation that meets with all regulatory and statutory
requirements.

To ensure that all refuelling staff are appropriately trained and
are competent to perform refuelling duties.
4.8
Training and Competency
4.8.1
The purpose of staff training and competency management is to
enable all those engaged in work at the Airport to:
 Safely and competently carry out their work responsibilities;
 Comply with relevant provisions Airport Safety Management
System;
 Comply with any statutory training or licensing requirements;
 Comply with PDO HSE training requirements;
 Ensure the safety of all users of the Airport.
4.8.2
The Head Airport Services is responsible for ensuring that all staff
at the airport are suitably trained and qualified. A detailed list of
staff training requirements is provided in a Competency
Management Plan that is maintained by the Head Airport Services.
All staff shall receive initial and regular refresher training in all
matters relevant to their duties, both in normal roles and any roles
for which they might act as deputies. All training undertaken shall
be recorded in an individual’s staff training record.
4.8.3
On an annual basis the Airport Supervisor will ensure that an
Assessment of Training Needs is conducted for all staff. Individual
line managers will normally undertake this. This Assessment will
identify any training required to enable staff to work safely and to
support PDO’s efforts to maintain a safe place of work.
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The assessment will take into account matters including:







Duties and responsibilities, including any changes.
Mandatory legal training requirements.
Statutory licensing requirements.
Known or anticipated workplace risks.
Plant, machinery or other equipment used.
Organisational requirements.
Prior training, skills and experience. Staff training and
records will be checked by internal and external audits on a
regular basis. The PDO Logistics Manager shall be
responsible for the scheduling and completion of such
audits.
4.9
Safety Promotion
4.9.1
PDO will seek to utilise whatever means available to it, in order to
provide and dissemination safety related information to staff,
contractors and other airport stakeholders. These systems may
include but are not limited to:
4.9.2
PDO Logistics Forum –The PDO Logistics Forum involves HSE
Managers, Contract Managers and other key Stakeholders. The
forum discusses company wide HSE issues and meets regularly in
Muscat, approximately twice a year. Any safety issues discussed at
the forum pertaining to the Airport operations will be communicated
to staff by line management and through the methods described
below.
4.9.3
Airport Safety Committee –The committee will meet regularly and
provide a forum where issues can be discussed and resolved
together with airport stakeholders.
4.9.4
Intranet -PDO staff and contractors will have access to PDO
policies and documentation via the PDO intranet.
4.9.5
Safety Notice Boards -these are used to display safety information,
posters bulletins etc. in a centralised location in each airport.
4.9.6
Notices and Warnings -these include regulatory notices such as
video surveillance advice and emergency exits signs.
4.9.7
Safety Bulletins -these might include changes to procedures and
operations or advice on specific safety related matters.
4.9.8
Video Screens -these are installed in the airport buildings and can
be used to display safety information
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4.10
Contractors
4.10.1
All Contractors or Sub-Contractors working within the airport shall
be required to comply with the requirements of the Airport Safety
Management System. It is a requirement of the Airport SMS that
contractors must have their own Safety Management System in
place and operating effectively. Contractors’ SMSs will be audited
as required by PDO.
4.10.2
There shall be a single person identified within the Contracting
organisation responsible for Safety.
4.10.3
All staff working on the Airport site shall receive safety training
appropriate to the areas in which they will be working. Any staff that
needs short-term access to airside areas, including the apron,
runway and taxiways shall receive basic airside safety briefing and
will be supervised by a nominated airport representative. Staffs that
require long-term access to airside areas shall receive full safety
training and will be issued with an airport security pass.
4.11
Hazards & Effects Management
4.11.1
The PDO HSE MS Chapter 4 [Ref 1] describes the Hazard and
Effects Management Process (HEMP) for Identification,
Assessment, Control and Recovery of Hazards and their effects.
This process applies equally within the context of the PDO airports
and shall be applied as defined in the PDO HSE MS, namely:






When planning for new facilities or operations;
When reviewing existing facilities or operations;
Before first operating an existing facility;
Before maintenance of a facility or part thereof;
When establishing or renewing a contract;
Before abandoning or decommissioning an existing facility.
4.11.2
The HEMP assessment for the airport shall be updated every 3
years or more frequently if required.
4.11.3
The Head Airport Services is responsible for initiation of the HEMP
process. The Airport Safety Committee shall be involved in the
process and will need to be assisted by technical specialists and
experts as appropriate.
4.11.4
The PDO Air Operations HSE Case [Ref 6] contains details of the
output of the HEMP process including details of all controls and
mitigations necessary to adequately reduce unacceptable risks.
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4.12
Change Management
4.12.1
Changes to the management system affecting people, procedures
and equipment are effected through the processes of internal and
external audit, management review and documented actions in the
form of change forms, meeting minutes and other means as
appropriate.
4.13
Planning and Procedures
4.13.1
Each Airport will have an Airport Manual [Ref.s 3, 4 & 5] in
accordance with the requirements of ICAO Annex 14. These
manuals contain detailed operating procedures to ensure that all
airside operations are undertaken safely.
4.13.2
The PDO Air Operations HSE Case [Ref 6] provides details of
identified hazards that require procedural controls. The details of
the necessary procedures are described in the airport manuals.
4.14
Regular Safety Activities
4.14.1
A number of regular activities are undertaken in the interest of
managing safety at the airport. Full details of the responsibilities
and procedures for these activities are included in Part 4 of the
Airport Manuals. A summary of the main safety management
activities are included here:
4.14.2
The Head Airport Services or his delegated deputy will hold a
meeting with all duty staff to brief on issues of the day. This will
take place at the start of each working day.
4.14.3
An initial aerodrome safety inspection will take place prior to
declaring the airport operational at the commencement of
operations each day.
4.14.4
An inspection will also be undertaken prior to the arrival of each
aircraft and after each departure
4.14.5
The SAFO or Watch Commander will check the serviceability of the
entire Rescue and Fire-Fighting equipment and vehicles and the
availability of RFFS staff. He will report the available status and
category of RFFS cover (as defined in the aerodrome manual part
3) to the Head Airport Services or his delegated deputy.
4.14.6
Following the inspections, the Head Airport Services or his
delegated deputy will initiate any action required to rectify any
deficiencies before declaring the aerodrome operational.
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4.14.7
All inspections will be recorded in a log kept by the Head Airport
Services along with details of deficiencies, the action taken to
resolve them and the date of their resolution.
4.15
Implementation & Monitoring
Safety Record Keeping
4.15.1
The Head Airport Services ensures that documentation is retained
in the office covering the following items:














4.15.2
4.16
Aerodrome Manual and Airfield Plans
Aerodrome Security Plan
Aerodrome Emergency Plan
Aircraft Movement Log
Aerodrome Inspections Log
Aerodrome Daily Log
Wildlife Reports
Bird Strike Reporting Forms
RFFS Equipment Inspections Log
Maintenance Records for Airfield Facilities and Equipment
(This is also known as the “Action List”)
Aerodrome Permits to Work
Staff Competence and Training Records
In accordance with PDO procedures, these records will be
kept for a minimum period of 5 years.
The SAFO will maintain a daily record of events appertaining
to the Rescue and Fire Fighting Service.
Head Airport Services will ensure that all these records and plans
are easy retrievable.
Near Miss and Incident Reporting
The STOP System
4.16.1
The Safety Training Observation Program (STOP) is used for
reporting un-safe act/condition within PDO. This is a no-blame
reporting system which most staff and contractors with safety
responsibility are trained to use. All near-misses and safety
observations at the airports shall be recorded via the STOP system
or the FOUNTAIN system (see below).
The FOUNTAIN System
4.16.2
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Incident reporting will utilise the FOUNTAIN incident reporting
system as used throughout PDO for reporting and tracking of HSE
incidents. All safety-related incidents shall be reported and tracked
by means of this system. Additionally, any near misses or
observations that are judged to be sufficiently severe shall be
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escalated from the STOP system to the FOUNTAIN system and will
subsequently be tracked within FOUNTAIN.
4.16.3
All PDO staff have access to the PDO intranet by means of their
own log-in. Contract staff who do not have direct access to the
PDO intranet will have a nominated PDO site representative who
will enter incident details to the system on their behalf.
4.16.4
The FOUNTAIN system generates an incident number and initiates
an incident tracking and investigation process. Responsibility for
the investigation is assigned to an appropriate responsible person
dependent upon the identified severity level of the incident.
4.16.5
The FOUNTAIN incident investigation process will result in one or
more action items and follow up action items which will be
promulgated as appropriate within the MSE department, Airport
Safety Committee and to airport staff.
Monitoring and Evaluation
4.16.6
For PDO to adequately manage HSE risks it is important for those
safety critical activities identified within the HEMP processes to be
implemented effectively. This involves:




4.16.7
PDO shall establish and maintain procedures to monitor and
measure HSE performance on a regular basis. These procedures
shall provide for:




Page 31
Setting performance measures and indicators used to
monitor how HSE risk management is achieved.
Establishing a monitoring programme to measure HSE
performance against targets.
Addressing non-compliance within PDO’s HSE requirements
and ensuring that corrective action is taken.
Reacting to incidents to make sure that they are notified,
analysed, reported and followed-up.
both qualitative and quantitative measures, appropriate to
PDO’s needs;
monitoring of the extent to which PDO’s HSE objectives are
met;
proactive measures of performance that monitor compliance
with the HSE arrangements, operational criteria and
applicable legislation and regulatory requirements;
reactive measures of performance to monitor accidents, ill
health, incidents (including near-misses) and other historical
evidence of deficient HSE performance;
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recording of data and results of monitoring and
measurement sufficient to facilitate subsequent corrective
and preventive action analysis.
4.16.8
Where monitoring equipment is required for performance
measurement and monitoring, PDO will establish and maintain
procedures for the calibration and maintenance of this equipment.
Records of calibration and maintenance activities and results shall
be retained.
4.16.9
The Head Airport Services will establish and document a HSE
Monitoring programme that will identify performance measures
(Asset Level HSE Records), methods, frequency of measurements,
roles and responsibilities for measurement, processes for non
compliance reporting, incident management and follow up,
appropriate to airport operations.
4.16.10
These Asset Level HSE Records will be in addition to those
identified by the Corporate HSE Records generated by HSE
Manager (MSEM).
4.16.11
As a minimum the following documents will be generated,
maintained, monitored and evaluated in the monitoring process:





Monitoring data
Non compliance report forms
Corrective Action Plans
Incident Reports
Follow up Action Plans
4.16.12
PDO’s arrangement for Implementation and Monitoring activities
and other supporting information is set out in PDO HSE MS
Chapter 6].
4.17
Audit
4.17.1
Auditing is an essential tool to ensure that the arrangements for
HSE management remain effective in addressing current
operational issues and the arrangements are improved in response
to any shortcomings whenever these are identified.
4.17.2
An audit can be defined as “a structured, independent means of
demonstrating that a framework of business controls is appropriate
and effective”.
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4.17.3
The purpose of the PDO audit programme and procedures for
periodic HSE audits is to:
4.17.4
Determine whether or not the HSE Management System:
 conforms to planned arrangements for HSE management
including the requirements within Safety Management
System (this document);
 has been properly implemented and maintained; and
 is effective in meeting PDO’s HSE policies and objectives;
 review the results of previous audits;
 provide information on the results of audits to management.
4.17.5
The audit programme shall be based on the results of risk
assessments of activities at each airport, the results of previous
audits and in taking into account operational experience at similar
facilities.
4.17.6
Audit procedures shall cover the scope, frequency, methodologies
and competencies, as well as the responsibilities and requirements
for conducting audits and reporting results.
4.17.7
Wherever possible, audits shall be conducted by personnel
independent of those having direct operational responsibility for the
activity being examined.
4.17.8
PDO’s arrangements for audit set out in PDO HSE MS Chapter 7
[Ref 1].
Internal Audits
4.17.9
PDO arrangements for internal HSE Audit require that these are
carried out at three levels i.e. Corporate (Level 1) organised by HSE
Manager (MSEM), Asset Level (Level 2) ) organised by Asset
Manager and Workplace Inspection Activities (Level 3) also
organised by Asset Manager.
4.17.10 In the context of airport operations Level 2 audits the HSE audit
programme will be drawn up by the Logistics Manager (UWL) for
agreement with HSE Manager (MSEM) or their deputy.
4.17.11 Findings from the audit process will identify areas where
arrangements are satisfactory and those that need attention. These
findings will be formulated into recommendations within the formal
Audit Report. The distribution for this report will be agreed with the
Head Airport Services.
4.17.12 On receipt of the Audit Report the Head Airport Services will develop
an Audit Follow-up Action Plan containing actions that manage the
issues raised in Audit Report. The progress of each action shall be
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tracked formally to closure in the Asset Level tracking System by the
Head Airport Services.
Inspections
4.17.13 The Head Airport Services will arrange for regular Task Verification
and Workplace Inspections to be conducted to supplement the audit
processes in Level 1 and 2.
4.17.14 Where the individual conducting the inspection discovers unsafe
work practices or conditions the opportunity will be taken to
reinforce safe working practice and a STOP Safety Observation
Card will be issued. The work activity will be suspended until
conditions are addressed.
4.17.15 PDO’s arrangements for inspection activities and other supporting
information is set out in PDO HSE MS Chapter 7 [Ref 1].
External Audits
4.17.16
The Head Airport Services will host a programme of external audits
that will be arranged by CAA Oman. These may take place before
operations to receive aircraft commence and at regular intervals
thereafter.
4.18
Review
4.18.1
PDO’s top management shall, at intervals of no more that 3 years,
or more frequently if deemed appropriate, review the HSE
management system, to ensure its continuing suitability, adequacy
and effectiveness. The management review process shall ensure
that the necessary information is collected to allow management to
carry out this evaluation. This review shall be documented.
4.18.2
The management review shall address the possible need for
changes to policy, objectives and other elements of the HSE
management system, in the light of HSE audit results, changing
circumstances, experience gained from similar activities elsewhere
and the commitment to continual improvement.
4.18.3
The issues discussed and actions agreed at the review meetings
shall be formally recorded and distributed.
4.19
Records
4.19.1
PDO shall establish and maintain procedures for the identification,
maintenance and disposition of HSE records, as well as the results
of audits and reviews. HSE records shall be legible, identifiable and
traceable to the activities involved. HSE records shall be stored and
maintained in such a way that they are readily retrievable and
Page 34
PR-1797 PDO Airports Safety Management System
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protected against damage, deterioration or loss. All records shall be
retained for a minimum of 5 years.
Documents Retained by Head Airport Services
4.19.2
The Head Airport Services shall retain the following documentation
in his office:











4.19.3
Aerodrome Manual and Airfield Plans
Aerodrome Security Plan
Aerodrome Emergency Plan
Aircraft Movement Log
Aerodrome Inspections Log
Wildlife Reports
Bird Strike Reporting Forms
RFFS Equipment Inspections Log
Maintenance Records for Airfield Facilities and Equipment
Aerodrome Permits to Work
Staff Competence and Training Records
The Head Airport Services also keeps documentation and plans
relating to the design and construction of the aerodrome and all its
facilities.
Documents Retained by SAFO
4.19.4
Page 35
The SAFO will maintain a daily record of events appertaining to the
Rescue and Fire Fighting Service.
PR-1797 PDO Airports Safety Management System
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References
Table 0-1 : References
1
PDO Health, Safety and
Management System Manual;
2
Civil Aviation Rule
Certification and Use
3
Fahud Airport Manual
PR1800
4
Qarn Alam Airport Manual
PR1806
5
Marmul Airport Manual
PR1803/Rev8.0
2009
6
PDO Air Operations HSE Case
7
PDO Handover Procedure
Page 36
Part
139,
Environment Online Document, PDO
Intranet.
Airports
– DGCAM, Oman, October
2006.
March
PR-1000
PR-1797 PDO Airports Safety Management System
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Appendix 1
Revision: 9.1
Effective:May’11
CONTACT LIST
Table A1- 1 : Contact list
Emergency HOT LINES
Contact
Marmul Airport
Out of operational hours emergency landing at 243 85555
Marmul Airport
Emergency Telephone Operator (ETO) PDO
246 75555
Head Airport Services/Security Officer
Tel: 243 86642
Fax: 243 86566
Airport Operations Controller
Tel: 243 86090
Fax: 243 86566
ROP Security at Marmul
243 86222
Senior Airport Fire Officer
243 86973
PDO Fahud Airport
Out of operational hours emergency landing at 243 85555
Fahud Airport
Emergency Telephone Operator (ETO) PDO
246 75555
Head Airport Services/Security Officer
Tel: 243 84426
Fax: 243 84735
Airport Operations Controller
Tel: 243 84238
Fax: 243 84735
ROP Security at Fahud
243 84979
Senior Airport Fire Officer
243 84817
PDO Qarn Alam Airport
Out of operational hours emergency landing at Qarn 243 85555
Alam Airport
Emergency Telephone Operator (ETO) PDO
246 75555
Head Airport Services/Security Officer
Tel: 243 85631
Fax: 243 85852
Airport Operations Controller
Tel: 243 85938
Fax: 243 85852
ROP Security at Qarn Alam
243 85559
Senior Airport Fire Officer
243 85623
Telephone Directory
Contact
Civil Aviation Affairs
Director General Of Safety & Aviation Services 24519315
(DGSAS)
24519210
24607207
99367891
(Emergency contact after working hours)
24 519332
DGSAS Duty Officer
24519332
24519202
Head of Airport Operations GSM (24hrs)
99340141
Page 37
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Telephone Directory
Air Traffic Service Tower (24 hrs)
Air Traffic Services Centre (24 hrs)
ATC Briefing Room
(NOTAM office)
Technical Control Unit (24 hrs)
Airport Fire Services Watch room (24 hrs)
Airport Emergency Clinic (24 hrs)
Oman Air
Duty Officer - Emergency Number (24 hrs)
Manager Ground Handling
Div. Manager Operations
Operations International (24 hrs)
Oman air Ops. Control
Engineering (24 hrs)
Royal Air Force of Oman ( RAFO)
RAFO Air Defence Notification Centre
RAFO Switchboard
RAFO Rescue Coordination Centre refer RAFO
Switchboard
RAFO Muscat International Airport refer RAFO
Switchboard
Royal Oman Police - Directorate of Police Aviation
Directorate of Police Aviation
Revision: 9.1
Effective:May’11
Contact
99422495
24518005
24519551
24519550
Tel: 24519350
Fax: 24518350
24519256
24519255
24519718
24519400
24519285
24519288
24519741
24562360
24519302
24519287
9101998
24519369
24519702
24519892
24521291
24519299
24519460
24535877
24320565
24334211
24334211
24320516
24519574
24510440
24510370
Headquarters 24560099
Royal Oman Police - Qurm
(Switchboard)
Director of Operations
Royal Oman Police - Regional Divisions
Muscat Division
Salalah Division
Sohar Division
Al-Buraimi Division
Sur Division
Haima Division
Nizwa Division
Khasab Division
Government Officials
H.E. Under-Secretary for Transport
Page 38
24569256
24560021
24290099
24840099
24650099
24440599
24436211
24425222
24660299
24698581
24698587
PR-1797 PDO Airports Safety Management System
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Telephone Directory
H.E. The Minister of Communications
H.E. The Minister of Foreign Affairs
Hospitals
Armed forces Hospital
Royal Hospital
Khoula Hospital
AL Nahdha Hospital
Oil and Gas Installation
Headquarters
Nizwa Hospital
Ibri Hospital
Royal Oman Police
S.Q.U. Hospital
Ambulance Division
Security
Petroleum Development Oman
Logistics Manager
Logistics Ops Team Leader
PDO Aviation Contract Holder
PDO Emergency Co-ordinator
PDO Operations Office, Muscat Airport
Emergency Operator ( 24 hrs) (ETO)
Emergency Centres:
CECC/LEBC MaF (on activation)
LECC/LEBC MaF (on activation)
LECC/LEBC Marmul (on activation)
LECC/LEBC Nimr (on activation)
LECC/LEBC Bahja (on activation)
LECC/LEBC Fahud (on activation)
LECC/LEBC Yibal (on activation)
LECC/LEBC Qarn Alam (on activation)
LECC/LEBC Lekhwair (on activation)
Personal Centre Arabic (on activation)
Personal Centre English (on activation)
Press Centre (on activation
Shell Aircraft, London
Advisors
Page 39
Revision: 9.1
Effective:May’11
Contact
24697000
24697111
24699533
24634103
24331931
24599000
24560455
24837800
Police 24739099
25449361
25691990
24603988
24413355
24571205
24571206
246 78431
246 75952
246 75228
246 73968
246 77081
246 75555
246 78888
246 75300
246 75312
243 86033
243 86349
243 82414
243 82355
243 88755
243 88711
243 84349
243 84317
243 84333
243 81182
243 81158
243 81430
243 85771
243 85772
243 85999
243 81928
243 81828
243 81830
246 75481
246 75480
246 77471
+44 (0)20 87305220
PR-1797 PDO Airports Safety Management System
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Telephone Directory
Switchboard
Duty Manager
FAX
Security Committee – Marmul Airport
Head Airport Services/Security Officer Marmul
Airport Operations Controller
ROP Security at Marmul
Senior Airport Fire Officer
Logistics HSE & SD Team leader UWLS
Representative of the Aircraft operators
Representative of the ground handler
Representative of PDO security department
Representative of DGSAS AVSEC Section
Security Committee – Fahud Airport
Head Airport Services/Security Officer Qarn Alam
Airport Operations Controller
ROP Security at Qarn Alam
Senior Airport Fire Officer
Logistics HSE & SD Team leader UWLS
Representative of the Aircraft operators
Representative of the ground handler
Representative of PDO security department
Representative of DGSAS AVSEC Section
Security Committee – Qarn Alam Airport
Head Airport Services/Security Officer Fahud
Airport Operations Controller
ROP Security at Fahud
Senior Airport Fire Officer
Logistics HSE & SD Team leader UWLS
Representative of the Aircraft operators
Representative of the ground handler
Representative of PDO security department
Representative of DGSAS AVSEC Section
Page 40
Revision: 9.1
Effective:May’11
Contact
+44 (0)20 87304224
+44 (0)20 87305200
+44 (0)8700 555 500 and
leave message on pager
SALMGT3
+44 (0)20 8730 5234
Contact
Tel: 243 86642
Fax: 243 86566
Tel: 243 86090
Fax: 243 86566
243 86222
243 86973
99355319
mohammedz@omanair.aero
243 85641
998 82551
246 74411
24519 765
Contact
Tel: 243 85631
Fax: 243 85852
Tel: 243 85938
Fax: 243 85852
243 85559
243 85623
99355319
mohammedz@omanair.aero
243 85641
998 8 2551
246 74411
24 519 765
Contact
Tel: 243 86642
Fax: 243 86566
Tel: 243 86090
Fax: 243 86566
243 84979
243 84817
99355319
mohammedz@omanair.aero
243 85641
998 82551
246 74411
24519 765
PR-1797 PDO Airports Safety Management System
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