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PART I
POST NUMBER IJC CJ6SSG 0500
CLOSING DATE: 17 SEPTEMBER 2010
HEADQUARTERS / UNIT: HQ IJC
LOCATION: KABUL, AFGHANISTAN
JOB TITLE: SYSTEM ADMINISTRATOR ADOBE CONNECT
GRADE: ICC IIA
The benefit package includes:
- € 5,017.00 monthly salary, tax-free in the host country.
- € 74.04 per day spent in the Theatre
(€ 42.31 Hazard allowance + € 31.73 austere living allowance).
- Installation allowance equal to one-month salary
(50% to be reimbursed if not completing two consecutive years of service).
- Accommodation in the Camp, free of charge.
- Meals of good quality available to purchase.
- Laundry at nominal charge.
- Two days of annual leave per month.
- Start of Tour & End of Tour paid transportation.
- 5 + 2 days “Leave from Theatre” plus reimbursement of ticket
up to € 1000.00 for every 6 months spent in the Theatre.
- Medical Insurance from Van Breda International, small fee charged.
PART II – CE DUTIES
A. Post Context:
Responsible for the ongoing support and administration of Adobe Connect as a
Command and Control system within IJC and subordinate elements in order to enable
dynamic information sharing and cross functional collaboration.
B. Reports to:
LAN/WAN Manager.
C. Principal Duties:
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Working closely with NATO staff members and external organizations, develop and
maintain a robust Adobe Connect solution based on IJC requirements and priorities
using industry best practices
Install, configure, and maintain Adobe Connect hardware (servers, databases,
peripherals) and software
Create, delete, configure, and maintain Adobe Connect meeting rooms and user
accounts
Troubleshoot and resolve user trouble tickets associated with Adobe Connect;
document troubleshooting conducted and fix actions in trouble ticketing system
Monitor system and bandwidth usage and network connectivity during Adobe
Connect sessions; develop specialized system procedures directly supporting Adobe
Connect meeting sessions
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Perform system status administration functions, including creating customer profiles
and accounts, monitoring and managing Adobe Systems performance in relation to
its impact on CPU usage and network performance during operational briefings in the
Afghanistan Theatre.
Perform regularly scheduled system backups, on-demand back-ups and emergency
recoveries
Provide system performance tuning and disaster recovery planning
Produce and update standard operating procedures for automated data processes
(e.g. server management, system administration tasks)
Develop administrator, troubleshooting, and user guides; provide Adobe Connect
educational material and training for IJC members
Capture and maintain Adobe Connect configuration control.
D. Additional Duties:
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The incumbent may be required to perform such other related duties as may be
directed by the Theatre LAN/WAN Manager.
Required to travel for official duty within and outside ISAF Theatre of operations.
PART III - QUALIFICATIONS
A. Essential Qualifications:
1. Professional / Experience:
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Minimum of 4 years experience administering complex network environments
Supervisory experience and knowledge implementing all aspects of systems
administration including networks, applications, databases and IT systems,
specifically with the Adobe Connect System
Experience with network operations
Experience using Microsoft Windows applications.
2. Education / Training:
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Higher Secondary education with vocational training in the Data Communications,
Information Systems or CIS related area.
Microsoft Certified Systems Engineer or Microsoft Certified Systems Administrator
certification or equivalent experience.
3. Security Clearance:
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NATO security clearance up to secret.
National authorities are asked to ensure that security clearance is provided before the
arrival of the individual.
4. Language (Listening, Speaking, Reading, Writing, according STANAG 6001).
Mandatory Proficiency:
English: 3333
French
The normal working language within the organisation is English for all written and oral
work.
5. Standard Automated Data Processing (ADP) Knowledge:
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a. Word Processing
: Advanced Knowledge
b. Spreadsheet
: Advanced Knowledge
c. Graphic Presentation
: Advanced Knowledge
d. Database
: Advanced Knowledge
B. Desirable Qualifications:
1. Professional:
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6 years experience administering complex network environments
Knowledge of ITIL
Knowledge of Project Management.
2. Education / Training:
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N/A.
3. Language:
Desirable Proficiency:
English: 4444
C. CIVILIAN POST
1. Personal Attributes:
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The candidate must demonstrate strong administrative skills. They must be able to
gather information and present it in a way which is understandable and actionable by
CJ6 leadership
Must have a good understanding of organizational staff work
Must be mature, highly motivated, and possess good presentational skills and
interpersonal skills as they will be dealing with personnel at all levels of the
organization. Ideally the candidate will also bring a wealth of best practices with them
from previous work
The candidate should be able to demonstrate confidence and should be a proactive
person
The candidate must have a comprehensive grasp of the military culture.
2. Managerial Responsibilities:
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The position requires a moderate level of managerial responsibility
Candidate is expected to effectively manage his/her time and resources needed in
the execution of his/her duties in order to bring all assigned tasks to fruition.
Expected to operate effectively in a highly autonomous environment.
3. Professional Contacts:
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The candidate will be required to establish and maintain good working relations with
both military and civilian personnel in and outside of HQ IJC.
4. Contribution to the Objectives:
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The candidate will be expected to learn, understand and strive to meet the CIS
priorities set by the ISAF JC CJ6. There is an open and receptive environment for
best practices brought by personnel employed in the department and it is expected
the candidate will contribute fully in this respect.
5. Work Environment:
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Fast-paced, multinational environment. Living conditions may be deemed austere.
Lodging is arranged on the military compound.
D. Remarks:
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Initial 12 month contract with possible extensions.
Because of the dynamic environment, ISAF CE posts are under regular review
and therefore job contents, including contract duration and contractual grade
may change during the contractual period.
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