Marketing Plan Running head: MARKETING PLAN SPEA V544: Marketing Plan Indiana University School of Liberal Arts Career Development Office at Indianapolis Career Development Courses Lindsay Smith Indiana University 1 Marketing Plan SPEA V544: Marketing Plan Table of Contents 1. Marketing Audit……………….…………………………….……….…….……. 4 2. SWOT Analysis……………….…………………………………….…………… 8 3. Summary of Key Issues…………………………….…………………….……... 9 4. Assumptions………………………….……………….……………………….... 10 5. Marketing Objectives…………………………………………….……………... 11 6. Marketing Strategies…………………………………………..………………… 11 7. Tactics………………………………………………………………………….. . 13 8. Budget…………………………………………………………………………… 15 9. Schedule…………………………………………………………………….…… 16 10. Monitoring/Evaluation……………………………………………………….….. 16 11. Contingencies……………………………………………………………………. 17 12. References……………………………………………………………………….. 19 13. Appendix A: Schedule of Marketing Activities 2010...…………………….. …. 20 14. Appendix B: Course Descriptions of Career Courses at IUPUI………….….…. 21 15. Appendix C: Positioning of Career Development Courses at IUPUI…………... 24 2 Marketing Plan 3 The School of Liberal Arts Career Development Office is proposing to create several new career development courses for students in the School of Liberal Arts, but also open to any student at IUPUI in any major. Topics will be relevant to all majors and may include topics such as business careers for liberal arts majors, job searching in the government sector, international careers, and many more. The courses will be five weeks, one credit hour courses that will not only inform our students, but hopefully inspire other students to consider liberal arts as a major as well. The School of Liberal Arts is also developing a two credit course for students who are not sure what careers are possible with a degree in liberal arts, or even what majors are available. Because the Career Development Office has only been open since November 2008, is still in its infancy stage, and staffed by only one full time staff member who serves 1,600 undergraduate students and 340 graduate students, the mission, vision and core values are not complete to the satisfaction of the Director of Career Development. However, the mission of the Indiana University School of Liberal Art at Indianapolis has been confirmed since 2005 and is to create and exchange, “knowledge that promotes understanding of the human experience” (2009, About Us). The School of Liberal Arts Vision statement (2009, Strategic Plan 2006-10) is as follows: As one of the premier sites of liberal arts education, scholarship, professional service, and civic engagement in the state of Indiana, the School of Liberal Arts will contribute to the social, cultural and economic development of the state, and will foster life-long learning that engenders commitment to civil society through an engaged and educated citizenry. The Liberal Arts Career Development Office sits within this same mission and vision, with a focus on providing career counseling and educational resources for students in order to assist each student on their journey towards a personally satisfying and rewarding career path. Marketing Plan Marketing Audit PEEST Analysis Political Effects of new 2 year state budget on higher education Attitudes of government towards assessing higher education Attitudes of government towards controlling cost of higher education Uncertainty in how the Obama Administration will affect current trends and regulations on higher education Economic National and state unemployment rate is rising causing more people to want to return to college Cost of going to college is ever increasing Cost of living is ever increasing Becoming increasingly important to become educated beyond high school diploma How is economy forecasted to change in 1 year, 2 years, 5 years? Environmental None that I am aware of Socio-Cultural Average age of student at IUPUI is slowly decreasing IUPUI campus is slowly becoming less commuter and more traditional Pressure to decide on career path early on Urgency of (or lack thereof) Liberal Arts students to choose a career Liberal Arts students go to school to learn, and think of the career last Idea that those with liberal arts degrees do not follow a linear career path 4 Marketing Plan 5 Technological Computer programs make it easier to track students for assessment purposes LinkedIn and Facebook: use to communicate across campus Collaborate with other career offices on campus, by utilizing the IUPUI Career Services Council (CSC) websites Competitor Analysis 1. Competitors for resources: Other career development offices on the IUPUI campus could potentially be seen as direct competitors for resources, including available funding, classroom space, and student enrollment in career courses 2. Competitors for provision of nonprofit services: a. For-profit career counselors/coaches may be competing with us for our students to assist them in finding their life’s purpose, to teach them business etiquette, or assist in job searching. b. Our students may also be considering a reverse transfer to Ivy Tech Community College in order to complete a two year degree. c. Competition also exists from other departments who offer career development courses on the IUPUI campus including the School of Public and Environmental Affairs (SPEA), Psychology, Engineering and Technology, University College and others Collaborative Analysis There are many opportunities for collaboration within the university and the Indianapolis community. Because of the existence of the IUPUI Career Services Council, new ideas for career courses across the university can be openly discussed with the option of collaboration between schools. For example, since the School of Business and School of Liberal Arts both Marketing Plan 6 have an International Studies major, a course that focuses on careers in international business could benefit students in either school, and therefore could be marketed toward both populations. Another potential collaborative partner is the Indianapolis community. If the School of Liberal Arts creates a topics course on job search techniques, networking, or business etiquette, professionals from businesses around Indianapolis may want to participate on behave of their company as a way to give back to the community and receive positive publicity for their interaction with college students, all while networking with students and discovering potential talent for their company. Relevant Stakeholder Analysis There are four main constituents that are considered relevant stakeholders to the career development courses being created, they include: 1) IUPUI students, 2) Liberal Arts Career Development Office staff, 3) School of Liberal Arts administrators, and 4) employers who hire Liberal Arts students for internships and full-time employment. IUPUI Students. We need to assess the needs of IUPUI students to find out what questions they currently have about career development and exploration, as well as the level of knowledge they have about careers they can pursue with a liberal arts degree. Knowing what students are interested in will improve our understanding of how to structure the topics of the career courses, and in turn, fill classrooms. Liberal Arts Career Development staff. The School of Liberal Arts Career Development staff will be the creators of the courses, and without their buy-in, it will be difficult to research resources to supplement the courses, publicize the courses before and during the semester, and keep the office open while other staff members are teaching the career courses. Marketing Plan 7 Liberal Arts administrators and faculty. Administrators and faculty are important to the success of the career development courses because without their approval, the courses will not exist. Faculty and administrators from the School of Liberal Arts will approve the career development course proposal and assist the Career Development Office in publicizing the courses to their students once the courses are approved and students are in the classroom. Faculty members are in contact with their students on a weekly basis, and students often trust their opinions and recommendations. In turn, we hope that students choose liberal arts as their chosen major after taking our courses. Employers who hire Liberal Arts students. Ultimately, the employer who hires liberal arts students is a major stakeholder in our career development courses. The more confident a student is about the major they have chosen, and the better they can articulate why they are liberal arts majors, the more energetic employers are going to be about hiring liberal arts students for their next internship or job. Analysis of Own Organization Currently, the Liberal Arts Career Development Office is not participating in any marketing or public relations opportunities to market the office specifically. We are working with the resources we have to serve the needs of the students who find us. The career development courses will be one of our first steps towards creating revenue for our office. There have also been discussions regarding a per-semester fee for Liberal Arts students who utilize career services; however, these conversations have remained very confidential and have only begun to be submitted to the fiscal officer and other prominent administrators for approval in the 2011-12 school year. Marketing Plan 8 There is also currently no specific marketing mix or strategy being used for the Career Development Office. The current procedure is to get approval from the School of Liberal Arts External Relations Committee on any marketing to ensure a consistent message is being portrayed, but beyond this process, no plans are currently in place. SWOT Analysis Strengths Strengths of the Career Development Office include the knowledge, creativity, and professional network of the Director or Career Development. Although the office is short staffed, she is able to meet with a large number of people every year and get a great deal accomplished for the School of Liberal Arts. The Director of Career Development has also done an excellent job of building relationships with internship and job providers, as well as students within the School of Liberal Arts. Another strength of our office is the immense support of the Associate Dean of Liberal Arts, as well as the recognition that the director brings to the Career Development Office through her reputation on campus as being an advocate for the student. Weaknesses Although the Director of Career Development has many strengths, she is only one person for the entire office. We have been able to employ five work-study students for the 2009-10 school year, but much of the fall semester has been spent getting off the ground, training and learning the new personalities and how they interact in the office. In addition, because the Career Development office is in its infancy, there are many projects to get started and not enough time, or manpower, to get them started. Every project seems urgent, but ultimately, the student walking in the office who wants to speak to you demands attention first, above all else. Marketing Plan 9 Of the schools at IUPUI interested in forming their own career center, the School of Liberal Arts has been one of the first to speak out and advocate in acceptance of an office, yet one of the last to actually have an office with staff. This seems to be a common theme with the School of Liberal Arts; grand ideas, but never quick to act on them. This leisurely pace may inhibit both the number of career development courses offered, as well as how soon they can be offered to students. Opportunities The creation of the career development courses will hopefully introduce students at IUPUI to majors within the School of Liberal Arts. In addition, the courses should assist students already in Liberal Arts majors to discover careers they can pursue with their degree and skill set. We will need to utilize our network of career services staff from the Career Services Council to publicize our courses to other schools and to encourage students outside of Liberal Arts to take our courses. These career courses are also intended to generate revenue for the Career Development Office as well as the School of Liberal Arts. Threats Currently, our major threats are related to state funding and how higher education can allocate monies, as well as the potential that the curriculum committee and faculty will not approve the courses to be offered. Beyond these two major threats, the School of Science is working on creating a career services office with a prominent location, which may take students away from the courses we want to offer if they too decide to offer career courses. Summary of Key Issues There is significant competition at IUPUI for career development courses, but none that address majors and careers that can be attained through the School of Liberal Arts Marketing Plan 10 IUPUI students have difficulty identifying what careers they can realize with liberal arts degrees There are not career development courses at IUPUI that focus on contemporary career issues, but open to all majors. (Examples: Social Networking and Your Professional Persona, How to Find a Job in the Government Sector) Indiana state government is projected to cut budgets again in 2010 for higher education Because this is the first time Liberal Arts has offered career development courses, we will have to work especially hard to publicize the courses to IUPUI students Liberal Arts Career Development Office is still in its infancy, and is still working on a solid brand identity; which would be beneficial to marketing Liberal Arts Career Development Office only has one full time staff person Assumptions There are a few assumptions that need to be made if this marketing plan is going to be executed as written. First, we have to assume that these courses are approved by the curriculum committee, as well as the faculty senate for the School of Liberal Arts. I have also assumed at this point in the marketing plan that market research has already been done to confirm that there is a growing need for the courses I have proposed. The School of Liberal Arts, like all other schools on the IUPUI campus, in the state of Indiana, and nationwide, is at a point of fiscally conservative money management, and we can only assume that administrators who are in the position to approve these career development courses for students can see the significant value for student growth and learning and the income that can potentially be generated by these courses. Marketing Plan 11 The last few assumption that need to be made are that by the time these courses are offered, the Career Development Office will have their own website to publicize these courses, and we will have at least one more full time staff member in the office so that we will have the ability to have one staff member in the office if the other staff member is teaching a course. Marketing Objectives 1. To offer a two credit hour career development course every semester by the 2011-12 school year 2. To offer (1-3) one credit hour courses per semester on contemporary career topics by the fall 2012 semester 3. Meet full capacity in all Liberal Arts career courses in 5 years (20-25 students per course) 4. Increase IUPUI students’ awareness of liberal arts majors 5. Increase IUPUI students’ understanding of careers that can be pursued with liberal arts degrees. Marketing Strategies The overall direction that the Career Development Office is taking to achieve growth is diversification. Adrian Sargeant, Professor of Fundraising at Indiana University-Purdue University, Indianapolis (2009), notes that because diversification involves delivering services of which the organization has no experiences in, to completely new groups of customers, it could be considered, “perhaps the most risky of all of the four potential growth strategies” (p. 126). However, with related diversification, “the organization is continuing to operate within broadly the same sector but is attempting to do something new for the first time” (Sargeant, 2009, p. 126). Although the Career Development Office is embarking on the creation of career development courses for undergraduate students for the first time, the career development staff Marketing Plan 12 has a wealth of experience with the diverse populations of students at IUPUI and the career education currently offered at IUPUI. Because there are at least ten career courses stretched across seven unique majors, Liberal Arts will have to differentiate the career courses offered from all of the other career development courses on campus. The goal of all of the career development courses offered by Liberal Arts is to both physically and psychologically differentiate the courses from all other career development courses on the IUPUI campus. Segmentation There are two distinct market segments that the Liberal Arts Career Development Office will market career development courses to. The market segment for the two credit hour major/career course is undecided students, and students who are considering a liberal arts degree, but are not quite sure what they can do with a degree in anthropology, sociology, history, etc…. The market segment for this course will be based mostly on behavioral variables, with little emphasis on demographic variables. The market segment for the one credit courses will have more emphasis on demographic variables, with less importance on the behavioral characteristics of students. The market segment for the one credit courses in current career issues will be mostly upper-level undergraduate students who are nearing graduation, may be beginning the job or internship search, and will come from a wide variety of majors. Because topics will not be specific to Liberal Arts majors, the courses will be relevant to a broad range of students, and their interests. Positioning The Career Development Office will position the two credit major/career course to students from all majors, with an emphasis on undecided students and those interested in Marketing Plan 13 pursuing a liberal arts degree. In addition, the course will assist students in learning about careers within the majors offered in the School of Liberal Arts. Although there are already three other courses with this purpose, one course is focused on careers within the School of Public and Environmental Affairs, and the other two courses are not affiliated with a degree granting school and focus on exploratory students, allowing the student to pursue their interests in any major. The one credit hour contemporary career issues courses will be positioned more as a course that teaches strategies for job search, as well as a course to discuss relevant career issues, but will still be largely marketed to students from any major. (See Appendix C for the positioning of all of IUPUI’s current career development course offerings). Tactics University College and Liberal Arts ListServ The University College and Liberal Arts student ListServs are both opt-in email databases at IUPUI. The University College ListServ is for students, the majority with less than 56 credit hours, who are not yet in a degree granting school. The Liberal Arts ListServ is for students who have declared liberal arts as their major and who plan to graduate with a degree from the School of Liberal Arts. The Career Development Office will develop a press release that will be sent to University College to enable them to include on their listserv. The press release will also be sent to the Liberal Arts database, but will also be included in the quarterly Career Development Newsletter, also sent out on the Liberal Arts listserv. Features on Website Information will be featured on the School of Liberal Arts website, as well as the IUPUI home page with a link taking the student to the Liberal Arts Career Development Office homepage for more information. Each career course will have its own webpage within the Marketing Plan 14 Career Development website with information about who should take the course, what one will learn from the course and enticing questions to interest students to take the course. Marketing Flyers Flyers and pamphlets will be created by the student staff to publicize the new career courses. These flyers and pamphlets will be available in the Career Development Office and Liberal Arts Advising Office, and will be posted in approved spots near elevators and stairwells in Cavanaugh Hall, where the School of Liberal Arts is housed at IUPUI. These informational flyers and pamphlets will also be made available to distribute during presentations to academic advisors and classrooms. Design. There will be several designs for each course offered depending on the audience for the flyer. We will have a specific flyer for each course created for academic advisors to explain the relevancy of our career courses, why it is beneficial for students to take, who the courses would be good for, and the current learning outcomes for the courses. Flyers designed for students will be more straightforward, easy to read at a glance, and will give the student websites where the can find additional information. Presentations in Classrooms and to Academic Advisors The main purpose of the presentations to academic advisors and students in classrooms will be to inform and create word of mouth marketing. The main audience for presentations will be University College Academic Advisors, who are responsible for advising over 7,000 IUPUI students who are undecided, undeclared, or not yet into their degree granting school, and students who are taking liberal arts courses. In order to present our information to academic advisors, we will be contacting the Director of Academic Advising to schedule a time during their weekly staff meeting, once in Marketing Plan 15 June and December 2010, and once in April 2011 to inform them of the career courses offered for the upcoming or current semester, and to discuss with them anything they may have noticed about the students interested in the courses, questions that they continuously asked, or scheduling conflicts that typically occurred with students. The same presentation will be given to the IUPUI Career Services Council, which is comprised of staff across the campus with interests in career services. For in class presentations, we will first ask faculty members in the School of Liberal Arts who we have built professional relationships with for permission to borrow five minutes of their class time to introduce our career courses. The benefit of going into liberal arts courses to present is that students from all majors take liberal arts courses to fulfill general education requirements; thus our reach will be extended to the entire campus body of students. Budget Due to the fixed cost per credit hour at IUPUI of courses, we will utilize going rate pricing for our pricing strategy for all courses we implement (currently about $200 per credit hour). Instructors for the course will be staff members from the Liberal Arts Career Development Office. Because the career courses are part of the staff member’s job description and not outside of their normal work week, they will not be paid an additional instructor fee. The majority of the budget will be set aside as a contingency fund. Website advertising will all be done within IUPUI, therefore no charge will be incurred. Textbook purchases while we research and create course content will receive 15% of the budget, as will the creation and printing of flyers for distribution to students and advisors across the university. A large portion of the budget will go to pay work-study students to assist in researching textbooks, creating advertising and presenting to classrooms. Marketing Plan 16 The objective and task budget strategy will be used to implement our career courses. This strategy makes the most sense because it is based on the amount of money needed to achieve our goals, rather than previous year’s revenues or a percentage of sales, which may be unrealistic when discussing revenue generated from higher education courses. Budget for Liberal Arts Career Courses- First Semester Textbook Research 15% Flyers for advertising 15% Work-Study Students 40% Contingency Fund 30% = 100% of budget Schedule Since the Career Development Office is staffed by a Director of Career Development and five work-study students, it will ultimately be the responsibility of the director to ensure that the schedule is followed through. However, the four undergraduate work-study students will be responsible for creating and distributing flyers and the graduate work-study student will be held accountable for listserv messages and updates to the website. All staff members will be responsible for presenting course introductions to academic advisors and classrooms at the end of the semester. (See Appendix A for 2010-11 schedule of marketing activities) Monitoring/Evaluation Several controls will be put in place to ensure that each marketing objective is met by the goal date. In order to find out how best to publicize the career courses, we will ask students during an intake survey on the first day of classes how they heard about the course and who or Marketing Plan 17 what reason prompted them to register for the course. By knowing how to best reach students, we will be able to increase the enrollment of students into future courses. End of course evaluations will tell us ways we can improve the course, and in turn, assist us in increasing enrollment and enabling us to offer more courses each semester. Raising the awareness of liberal arts majors in IUPUI students and increasing the understanding of career options within liberal arts majors will be the most difficult marketing objectives to monitor. Surveys will be sent out to students through the Liberal Arts listserv, as well as the University College student listserv periodically to find out students’ awareness of the career development course offerings and their opinion of them. Course evaluations will also be completed at the end of each semester in the career courses to discover how much students who enrolled in the course learned over the course of the semester. Students who visit the Liberal Arts Career Development Office will also be asked to take a short assessment upon entering the office to determine the student’s knowledge of majors and careers within the School of Liberal Arts. Contingencies It is possible that students will decide not to take the liberal arts career courses as electives on their own. If this happens, we may need to offer the one credit courses in conjunction with the capstone experiences required for each liberal arts major in their senior year. We could also offer the two credit hour major/career exploration course as a first year seminar for students interested in liberal arts. All first year, first semester students with less than 17 credit hours who attend IUPUI are required to take a learning community, which is essentially a full semester orientation to the campus, campus resources, and student success skills. If this course were to be offered to first year students it could be presented in one of two ways. Marketing Plan 18 1. Present the two credit course as a learning community, complete with all of the learning outcomes required, in addition to the liberal arts major/career exploration information. 2. Present the two credit career/major course in conjunction with a learning community. The learning community would be linked with the major/career course and the same cohort of students would register for both courses for the semester. It is also possible that by the time we are ready to begin the career development courses, we will not have two full-time staff members in the Career Development Office. This means we may have to use part of our contingency fund to hire a graduate work-study student for the semester with an interest in career development and/or counseling to work in the office, or possibly facilitate the course depending on the student’s experiences. Marketing Plan 19 References Campus Bulletin. (2008-10). Y395 Career development for informatics majors. Indiana University – Purdue University, Indianapolis (IUPUI). Indiana University – Purdue University, Indianapolis (IUPUI). (2009). Career perspectives: For love AND money. Retrieved from http://tlc.iupui.edu/common/uploads/library/TLC/COIL439356.doc - 2006-05-17 Indiana University – Purdue University, Indianapolis (IUPUI). 2009). Course descriptions. Retrieved from https://www.iu.edu/~rgistra/course-descriptions/ Indiana University School of Liberal Arts at Indianapolis. (2009). About us. Retrieved from http://liberalarts.iupui.edu/index.php/about/ Kelley School of Business Indianapolis (2009). Undergraduate programs: General and honors courses. Retrieved from http://kelley.iupui.edu/undergrad/courses/general.cfm \ Sargeant, A. (2009). Marketing management for nonprofit organizations. (3rd ed.). Oxford: University Press. Indiana University School of Liberal Arts. (2009). Strategic Plan 2006-10. Retrieved from http://liberalarts.iupui.edu/index.php/dean/deans_office_strategic_plan_2006_2010 Marketing Plan 20 Appendix A Schedule of Marketing Activities 2010-11 JUN JUL AUG SEPT DEC (fall) (fall) (fall) X (sp) X (sp) (L) X (fall) (sp) (L) (fall) .KEY: (sp) = Spring courses APR (L) (L) X MAR X (sp) X (sp) X Introduce to Advisors/ Classrooms FEB X (fall) Flyers JAN (L) X Feature on Website NOV X X ListServ (email message) OCT X (sp) (fall) = Fall courses (L) Late starting courses X (fall) MAY Marketing Plan 21 Appendix B Course Descriptions of Career Courses at IUPUI BUS X300: Online Career Planning for non-business majors. “X300 is a new 2credit hour, online course which is open to all non-business majors, preferably junior standing and above. Taught by members of the Kelley School of Business Career Planning Office (www.Kelley.iupui.edu/cpo), this online course is designed to be customized based on each student's career interests, goals and major, and will cover career planning, preparing a professional resume, the job/grad school search, and career management issues. Students will also have the opportunity to take the Myers-Briggs Type Indicator ® (MBTI ® ) and Strong Interest Inventory ® assessments. There are no mandatory chats, exams or quizzes, but active participation is required. The Spring 2009 section had a waiting list, so please sign up early if interested (Kelley School of Business, 2009, General and Honors Courses). BUS X320: Business Career Planning/Placement. “Assists students in obtaining positions consistent with career goals. Covers career planning, self-assessment, career options, organized employment campaigns, interviewing techniques, employment communications, alternate job search strategies, and career management. Involves in-depth work with resume software, electronic mail, and other communication tools. Session with corporate managers describing work issues and training programs. Also open to seniors in schools other than business” (IUPUI, 2009, Course Descriptions). CIT 31000: Career Planning and Placement. “This seminar is an orientation to the job search activities and information systems and telecommunications career planning for Computer Technology students about to enter the work force. Guest speakers offer job-hunting tips, relate their work experiences, and describe career opportunities. Students investigate their own Marketing Plan 22 transferable and technical skills and their personal priorities and consider how to find matching professional positions” (IUPUI, 2009, Course Description). FIS 305: Professional Issues in Forensic Science. “Open only to majors in the FIS program or with consent of the instructor. Ethical issues in forensic science. History, development, and culture of crime laboratories. Expert testimony, quality assurance, and control in a crime lab. Preparing for employment in a forensic science agency; locating jobs and preparing for interviews” (IUPUI, 2009, Course Description). INFO Y395: Career Development for Informatics Majors. “Develops skills and knowledge that enables the student to successfully pursue the career search both at the time of graduation and later as the student progresses through their career. The course covers techniques and strategies which make the job search more efficient and effective” (Campus Bulletin, 200810, p.227). PSY B103: Orientation to a Major in Psychology. “This course will help students establish goals for their academic experience in three areas: career, relationships, and personal life. They will be introduced to psychological resources on campus, the faculty, and student organizations. They also will make a curriculum plan to meet their learning objectives” (IUPUI, 2009, Course Descriptions). SPEA V252: Career Development and Planning Career. “Planning and placement strategies, assessment of labor market information, market surveys, and development of customized portfolios. Emphasis given to projects, papers, and independent research” (IUPUI, 2009, Course Description). MET 10500: Introduction to Engineering Technology. “This course provides beginning engineering technology students with the basic tools necessary for success in their Marketing Plan 23 chosen technology degree program. Topics include survey of engineering technology careers, technology laboratories and report writing, use of calculators, engineering calculations, metrology, technology computer applications, use of spreadsheets for engineering calculations. Major emphasis on computer applications and QBASIC” (IUPUI, 2009, Course Description). UCOL U110: Career Perspectives. Course is offered for either exploratory students or students interested in health related fields. Through self-assessment instruments, written reflection, and career research, students will begin to discover themes of their life story, identify related majors and careers, and develop a personalized definition of success. In addition, they will attend IUPUI’s Annual Major/Career Exploration Day to talk with faculty and advisors about the career options that relate to each major on campus. (Career Perspectives: For Love and Money, 2009) UCOL U210: Career Connections: Students must be ready and eager to make a major/career decision and be motivated and able to work independently. Student must have at least 15 credit hours, ideal for students who have 40 credits or more, who have been denied by a program, or have taken courses that have convinced them to change their academic goals. Class does not meet weekly, but much of student focus is on class activities such as informational interviews, job shadowing, and networking. Students complete career assessment and participate in one-on-one meetings with a career counselor early in the semester to set exploration goals (J.A. Schott, personal communication, November 6, 2009). Marketing Plan 24 Appendix C Positioning of Career Development Courses at IUPUI Course can be Taken By Any Student in Any Major UCOL U110 for Exploratory Students or students pursuing Health Related Careers BUS X300 SPEA V252 UCOL U210 Course Teaches Strategies for Job Search and other Professional Issues 1 credit hour Liberal Arts Career Topics (multiple courses) 2 credit hour Liberal Arts Major/Career Course PSY B103 Course Assists Students in Learning about Careers within Major CIT 31000 BUS X320 INFO Y395 FIS 30500 MET 10500 Course is offered only to students in Major