IMC PLAN OPC3-1 Running Head: IMC PLAN OPC3 Integrated Marketing Communication Plan for OPC3 in APA Style Erin Sherwood Roosevelt University IMC PLAN OPC3-2 Integrated Marketed Communication Plan for OPC3 Table of Contents 1.0Executive Summary 2.0Situation Analysis 2.1 Internal Analysis 2.2 SWOT 3.0 Market Communications 3.1 Competition 3.1.A Competition Strengths 3.1.B Competition Weakness 3.2 Competitive Strategy 4.0 Marketing Objectives 4.1.Product 4.2 Price 4.3 Place 4.4 Promotion 5.0 Market Communication Objectives 6.0 Strategic Idea 7.0 Target Audience Analysis 8.0 Environmental Analysis 8.1 Social Factors 8.2 Technological Factors 8.3 Economic Factors 8.4 Competitive Factors 9.0 Tactics 9.1 Advertising 9.2 Personal Selling 9.3 Public Relations 9.4 Event Marketing 9.5 Online Marketing 9.6 Direct Marketing 10.0 Conclusion IMC PLAN OPC3-3 1.0 Executive Summary OPC3’s mission is to educate consumers on the intense health benefits of consuming the isotonic dietary supplement compared to taking a solid dietary supplement, causing them to switch to consuming OPC3 regularly. OPC3 is not a onetime purchase, but a lifelong commitment. To create lifelong commitment among consumers OPC3 needs to target consumers who are health conscious, specifically athletes and physicians. By gaining the interest of physicians OPC3 can be recommended to patients on a daily basis from a trusted professional source rather than advertisements. While OPC3 will target athletes through sports drink advertisements which are already being consumed regularly. Both marketing strategies provide a desirable and easy-sell marketing approach. OPC3 will educate physicians about the benefits of OPC3, provide sample bottles, and provide informational reading for the waiting room. In doing so patients can become educated on the product and ask about it if interested or if it is not mentioned during their appointment by the physician. By creating a partnership with sports drinks such as PowerAde and Gatorade OPC3 can be seen as a performance enhancer rather than a dietary supplement. With trusted athletes endorsing OPC3, young athletes inspiring to make it professional one day will be influenced to enhance their own performance in the same way as their idols do before a game. Both athletes and physicians are dedicated to products they use and brands that they trust. By becoming regular OPC3 users and those who refer it, will create a dedicated long term customer base. IMC PLAN OPC3-4 2.0 Situation Analysis 2.1 Internal Analysis OPC3 is an isotonic dietary supplement manufactured and distributed by Market America. In comparison to competitors OPC3 is easily differentiated due to the fact that it is a liquid as opposed to the usual solid dietary supplements one must swallow. OPC3 is the one of the rare dietary supplements, and only liquid, on the market which contains Pycnogenol. Pycnogenol has been proved through extensive research to be the world’s strongest known antioxidant. OPC3 has no age limitations or diet restrictions; it can be taken by anyone at anytime. 2.2 SWOT Analysis 2.2. A. Internal Strengths Contains the most effective antioxidants know to human health No competition in the isotonic dietary supplement market Ability to distribute to a large target market due to an online store Proven to positively benefit your skin, cognitive health, cholesterol, cardiovascular system, menstruation cycle, sperm quality, blood vessel dilation, blood glucose levels, flexibility No swallowing of pills since it is a liquid IMC PLAN OPC3-5 2.2. B Internal Weaknesses Consumers are uneducated about the difference between solid and isotonic dietary supplements Those without access to the World Wide Web are less likely to purchase the product Lack of face-to-face consumer relations Consumer loyalty to solid vitamins which they have been taking for years Costs may be seen as extreme ($68 for a 90 day serving) compared to over the counter dietary supplements 2.2. C.Potential Opportunities Provide consumers with a travel size bottle so that it can easily be taken with them at all times Invest in an endorsement deal with celebrity athletes Sponsor local sports teams so that our product name can be worn on uniforms and gain recognition Run educational advertisements on the benefits of isotonic dietary supplements versus solid dietary supplements Supply doctor offices with reading material for the waiting room on the product and its benefits Allow product to be purchased in vitamin retail centers such as GNC Advertise with sports drinks such as PowerAde and Gatorade IMC PLAN OPC3-6 2.2. D Potential Threats A company replicating the isotonic formula The economy continuing to plummet causing prices to increase Large amounts of regional distributors purchasing more from the site than they are able to sell An internet hacker breaking into the online store Any research that could differ to the research that has already been done 3.0 Market Communications Situation 3.1 Competition All products which fall into the category of dietary supplements 3.1. A Competitor’s Strengths Household name Been around longer therefore they are trusted Cheaper Currently sold in retail stores People aren’t willing to change products if they don’t see a clear reason to do so Celebrity Endorsements Recognition IMC PLAN OPC3-7 3.1. B Competitor’s Weaknesses Products not changing with the time Solid supplements hard to swallow Restrictions on consumption based on age Need more than one supplement to provide all nutritional benefits 3.2 Competitive Strategy Instead of using traditional advertising medium, OPC3 will rely highly on referral and word of mouth advertisements. This will be done through physicians, coaches, and professional athletes. Along with usual television, radio, and print media. 4.0 Marketing Objectives 4.1 Product OPC3 is an isotonic dietary supplement the packaging consists of a plastic bottle which comes attached with small shot sized cup which the supplement will be mixed in. Due to the isotonic, or liquid, formulation of this dietary supplement the body is able to absorb the maximum amount of nutrients from it straight into the bloodstream. To promote cardiovascular and visual health and the reduction of menstrual cramps. Stabilize healthy glucose levels, cholesterol levels, joint flexibility, skin complexion, sperm quality, and platelet activity. Fight off free radicals, which promote disease, by neutralizing them. IMC PLAN OPC3-8 Proven to be up to 20 times more powerful then Vitamin C and 50 times more powerful then Vitamin in E in fighting free radicals 4.2 Price Pricing begins at $28.95 for a 30 day supply bottle, $67.50 for a 90 day supply, or $15.50 for a travel size bottle designed specifically for athletes 4.3 Place Purchased from the manufacturers website, www.marketamerica.com, face-to-face with a local distributor of Market America products, through a vitamin retail store such as GNC, or through a physician. Push method through advertisements target to athletes. Establishing a mentality that by taking OPC3 young athletes can also achieve an enhanced performance like their idols Pull method through the use of informational pamphlets in physician offices allowing patients to ask for more information and to be intrigued to discuss the idea of taking OPC3 4.4 Promotion Investing in celebrity athletes to be official OPC3 spokes people. Informational packets throughout physicians’ offices IMC PLAN OPC3-9 5.0 Marketing Communication Objectives Currently marketed to athletes in order to enhance their performance are energy and protein supplements. OPC3 is the first product that will be marketed to athletes that can not only help their performance in the long run, but will also benefit their overall health. By taking OPC3 athletes will overall have better mental stability while performing, sustained endurance, and less risk of injury Dietary supplements are being put on the shelves and pulled right back off faster than anyone can tell. By creating awareness in a physician’s office, and relying on referral from the physician themselves, OPC3 will have a cutting edge on other dietary supplements. Through education on the benefits of OPC3 physicians will easily be able to see the differentiation of it against all other dietary supplements. By supplying the waiting room with information about OPC3 patients will realize that their physician trusts the product, as they trust their physician they will most likely be eager to learn and try OPC3 6.0 Strategic Idea With the use of celebrity athlete’s admiration will be created in adolescent, college, and young professional’s athletes to invest in a performance enhancer that their idols rely on. By advertising with sports drinks such as PowerAde and Gatorade, OPC3 will be that other key ingredient athletes turn to in order to achieve the best possible performance that they can. IMC PLAN OPC3-10 With informational packets through physician offices, patients will feel responsible for their own well being. By educating themselves before their appointments, questions will be relevant in their mind in time for them to be with the physician. Physicians will be educated on the benefits of OPC3 in order to properly refer patients to become regular users. Both approaches offer an easy and desirable sell by creating a new way for consumers to consider dietary supplements. For health conscious patients OPC3 will be seen as an overall health benefiter their physicians rely on. Rather than one of many dietary supplements promising to improve your health seen through unmemorable advertising and overstocked on supermarket shelves. Currently there is no one product in the market that can be targeted to such a wide variety of athletes to physicians to anyone that is health conscious. For the most part dietary supplements on the market today promise one or two specific benefits. Where OPC3 can be used for a variety of needs such as enhancing an athletic performance, to increasing blood flow and muscle endurance to lessen risk of injury, to promote healthy skin, lessen menstrual pain, to improving joint flexibility. OPC3 is the only dietary supplement that can be taken by anyone and improve any factor of their health. IMC PLAN OPC3-11 7.0 Target Audience Analysis Young adults, athletes, men, women, and senior citizens. People who are health conscious. Those who have a desire to take care of their health now and in the long run. Physicians who are educated in what an isotonic dietary supplement will provide in contrast to a solid dietary supplement. Those with a positive attitude towards taking control of their health and feeling. Those who have a steady income seeing that OPC – 3 is not a onetime purchase but a long term one in order to be highly effective. Family oriented individuals willing to educate themselves and their family members about the importance of living a healthy lifestyle. Active individuals. Specifically OPC3’s market plan will target two groups, physicians and athletes. Through targeting physicians referrals will be made to all other health conscious consumers. Referral from a trusted physician will be seen as more valuable than an advertisement. With a constant flow of traffic of individuals who are looking for a way to take control of their health and live a better lifestyle, the ability to recommend and refer to patients to OPC3 would increase sales phenomenally. The strategy is desirable, a promise from a physician that one dosage a day of a small tasty drink will provide an individual with all the nutrients they need and then some Athletes are constantly looking for a way to achieve the best performance while remaining healthy in order to perform longer. Regular consumers of sports drinks which can quickly and easily be partnered with OPC3. A capful of OPC3 into each sport drink hydrates athletes in the same way they are used to while providing their body with the IMC PLAN OPC3-12 nutrients they need to play their best. OPC3 will be seen as a necessity in athletic performance in the same way athletes view sports drinks. Also by investing in celebrity athlete spokes people, OPC3 will be seen as the way professionals enhance their performances. Creating a desire to want to be like their idols, other athletes will turn to OPC3 to improve their health also. The strategy is a desirable and easy sell. 8.0 Environmental Analysis The market for dietary supplements is continuing to increase and shows no signs of slowing down. Market growth is in response to the baby boomers now falling into the senior citizen category creating a much larger population of elders than the market has seen in the past.. Consumers want to be educated about their choices; OPC3 provides a website filled with research to withhold promises made in connection with consumption. Due to the education of consumers and their willingness to be open minded with new products that do meet up to their expectations, OPC3 has endless opportunities to move noticeably to the top of the dietary supplement market. 8.1 Social Factors Education - Consumers of OPC3 with an education will be more capable of understanding fully the benefits of taking an isotonic dietary supplement such as OPC3 as opposed to any other dietary supplement on the market. Behavior – Consumers with active lifestyles, a dedication or aspiration to live a healthy lifestyle, athletes, willingness to try a new product IMC PLAN OPC3-13 8.2 Technological Factors With technology in rapid progression it will only be a matter of time before someone is able to duplicate the OPC3 formula 8.3 Economic Factors Consumers should have a steady income being that OPC3 is a product one must regularly purchase in order to reap the full benefits promised. Pricing, though not extreme, is higher than an “everyday” solid dietary supplement sold in supermarkets or drug stores 8.4 Competitive Factors Hundreds of dietary supplements grace the shelves in any supermarket/drug store. Yearly hundreds of new dietary supplements are introduced to consumers while even more or taken off the shelves. Causing it to be easy for consumers to become lost in the wide array of promises being advertised along with every dietary supplement However, with using word of mouth referral through physicians in order to create brand awareness, and targeting athletes through sports drink advertisements and celebrity athlete spokespeople OPC3 will be easily differentiated as the brand trusted among professionals. IMC PLAN OPC3-14 9.0 Tactics 9.1 Advertising OPC3 will be advertised in correlation with sports drinks such as Gatorade and PowerAde. This will be done through television, print media, and radio. OPC3 will be advertised as the sports drinks new addition. Just mix in the OPC3 with your sports drink and be hydrated and maximize your performance. Strengths - will create the vision of OPC3 as being an athletic performance enhancer easily mixed with an athletic hydrator, not a typical solid dietary supplement pill. Weaknesses - athletes not wanting to take the time to mix OPC3 into their drink, or not liking the flavor mix of OPC3 grape and their sports drink flavor OPC3 will also utilize celebrity athletes as a form of advertisement. Televised games will show during timeouts and commercial breaks OPC3 as the athlete’s choice of vitamin before playing. Print advertisements will also utilize celebrity athletes by picturing them in their element with OPC3. Strengths- will generate admiration among non professional athletes to want to enhance their performance like their idols. Weakness - when non-professional athletes have negative feelings about a celebrity athlete, possibly correlating such negative feelings to OPC3. IMC PLAN OPC3-15 OPC3 will be advertised through informational brochures throughout physician offices. Take home packets with information and research will be provided to take home, while informational signs and charts comparing OPC3 with other dietary supplements will be displayed through the waiting room of physician’s offices. Strengths- allows patients to feel in control of their own health by going into the physician and already knowing the basics of OPC3 making the conversation easier about inquiring about taking OPC3. Weakness – leaving it to the client to read up on the information provided to educate them on the product may leave them to believe OPC3 just as another dietary supplement that is already on the market. If they are unable to comprehend the information provided they may not inquire about OPC3 to their physician. 9.2 Personal Selling OPC3 will rely heavily on word of mouth advertising. OPC3 will directly educate physicians on the benefits of OPC3 for all and any health needs one may have. In doing so, physicians will then be able to tailor the message they deliver to patients. Whether the patient is suffering from severe menstrual cramps, feels their vision is not what it used to be, or just feels the process of aging weighing on their body the physician will be able to specifically tailor the message of OPC3 to each patient. IMC PLAN OPC3-16 Strengths – Physicians most commonly have a matured relationship with their patients, knowing them and their needs better than any advertisement or sales personnel allowing the message to be as specific and relevant as need be. Weakness – If patients do not inquire about OPC3, physicians being so busy may not remember to mention it. Market America, distributors of OPC3, is a company made up of personal distributors who create personal relationships with consumers and sell OPC3 face to face. By partnering local distributors with athletic teams in the area, athletes and coaches alike can have a personal relationship with their OPC3 supplier. This will allow the team to remain stocked with OPC3 at all times, while also allowing the distributor to tailor the needs of the team whether they’re lacking in endurance, want to improve flexibility, or are hesitant about injuries. Strengths – Allows a relationship to be built between team and distributor promising a higher return of purchases. Weakness – If a few team mates, or a coach, are not educated about the benefits of OPC3 or are not open minded about learning, the entire team may suffer and choose to not purchase. 9.3 Public Relations Intensive research studies on the benefits of OPC3 will be expressed through press releases from the public relations department. These press releases and research results IMC PLAN OPC3-17 will be directed towards news stations, news websites, medical journals, sports illustrated and health magazines. While public relations will also release stories of celebrity athletes and their dedication to using OPC3. Along with any consumer testimonials of OPC3 healing health problems that other dietary supplements could not. Strengths – Public Relations is the most trusted tactic of marketing therefore research results will not be questioned Weakness – If Public Relationships sends a story to a medium where it is irrelevant, negative feelings towards OPC3 may arise. 9.4 Event Marketing OPC3 will host meet and greets with celebrity athletes in specific cities. OPC3 will be providing children with the opportunity to meet with their favorite athletes and even have some time on the court with them. OPC3 trial packets will be available for all guests to take home, while tee shirts with the OPC3 logo will also be a keepsake for children and adults that attend. OPC3 will also sponsor local sports teams while having their logo displayed upon the uniforms. In doing this OPC3 will generate excitement among players by allowing them to wear a brand that their favorite celebrity athlete endorse. IMC PLAN OPC3-18 OPC3 will also sponsor and hold health care events such as breast examinations, blood drives, cancer walks, and Aids awareness events. Such events will allow OPC3 to become part of the community of those concerned about their health. While also allowing them to be recognized as a dietary supplement that though may not cure diseases, will help to prevent them, or improve one’s health if they have been previously diagnosed. Strength – Will generate a feeling of community among consumers and OPC3 by recognizing the effort OPC3 puts into the community in order to educate residents on how to live a healthier longer life. Weakness – Such health events, meet and greets, and support of local sports teams may not be relevant or possible every location, which will disregard some consumers 9.5 Online Marketing Market America has an extensive online store which provides OPC3. The website is easy to follow, and provides all and any information imaginable about OPC3. From where the isotonic dietary supplement came from, research proving benefits, all and any negative health symptoms OPC3 can prevent along with any health benefits that come with taking OPC3 regularly. Links to the website to purchase OPC3 would be on athletic team web pages, physician web pages so that patients could refill orders easily, sports drink websites. IMC PLAN OPC3-19 Strength – Allows the convenience of purchasing OPC3 online, though the face to face relationship is not lost since it is also available. Weakness – Linking OPC3 to sports drink, health, and doctor’s websites may be viewed as just another advertisement and quickly dismissed 9.6 Direct Marketing Surveys will be mailed to those who purchase and take OPC3 on a regular basis. In hopes to obtain consumer research to perfect the sales approach of OPC3. Along with surveys sent will be monthly reminders sent to regular consumers of OPC3 reminding them to restock their OPC3 before it runs out. The card will include the number of their local distributor of they prefer to do the purchase face to face, along with website information to quickly purchase online, and a list of local vitamin retail locations where OPC3 can be purchased. Strength – A reminder will be viewed as convenient to consumers, also create a personal relationship between OPC3 and consumers by showing that we remember them and their purchases each time. Weakness – Direct mail itself is seen as an annoyance, those negative feelings may be correlated to OPC3 itself 10. Conclusion OPC3 is a one of a kind isotonic dietary supplement which can easily break way into the market of athletes, physicians, and those who are health conscious. This will be done by IMC PLAN OPC3-20 targeting athletes in a way that shows OPC3 as a unique performance enhancer. While physicians are targeted specifically in order to use them and their education as word of mouth referrals to patients they feel are health conscious and would be open minded to use OPC3, or those patients they have and know would benefit from taking OPC3.