Report of Student Learning and Achievement For Semester: Spring 2011 Student Learning Information School of Business and Technology Mission of the School of Business and Technology The mission of the School of Business and Technology is to prepare thoroughly educated graduates for professional success and further study in business, computer science, and technology. Intended Student Learning Outcomes: 1. 2. 3. 4. Communication Graduates can communicate effectively both orally and in writing in an organizational setting. Knowledge and Decision Making Graduates will have an integrative knowledge of fundamental business topics, systems, and processes. Students can appropriately use the frameworks from relevant business functional areas to analyze business situations, synthesize information, and develop potential solutions. Ethical, Legal, Societal and Global Graduates understand the ethical framework in which organizations operate and have the ability to comprehend, describe, and explain the social, legal, and global influences facing our world today. Leadership, Teamwork and Collaboration Graduates should demonstrate a knowledge of modern leadership theories and practice that prepares them to assume leadership positions Assessment Tools/Methods for Intended Student Learning Outcomes – Bachelor of Business Administration - Accounting Assessment Tools/Methods for Intended Student Learning Outcomes— Direct Measures of Student Learning Direct Measures BBA-Accounting Written report and presentation from the Accounting and Information Systems course Direct Measures BBA-Accounting Comprehensive Business Exam (CBE) Direct Measures BBA-Accounting Capstone course: either Team presentation/business simulation game Performance Targets/Criteria for Direct Measures: Students will score an average of 70% or better on the written paper/presentation from the Accounting and Information Systems course Students will score an average of 70% or better on the CBE Accounting Domain Students will score an average of 60% or better on each of the CBE Legal, Social, and International and Global Domains Students in the capstone course will either score 70% or better on their presentation or beat the international average on the overall score for the last year of competition using the BBA Capstone Business Strategy Game by GLO-BUS Software, Inc. Assessment Tools/Methods for Intended Student Learning Outcomes— Indirect Measures of Student Learning Performance Targets/Criteria for Indirect Measures: Indirect Measures BBA-Accounting 1) Question 5a “How do you rate your business degree in terms of BBA Exit Questionnaire Indirect Measures BBA-Accounting Course Instructor Evaluation “Preparation for a Career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good,5=Outstanding) 2) Question 5b “How do you rate your business degree in terms of “Intellectual Challenge”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 1) Question 9 “Course expanded my knowledge, comprehension and/or skills” a) The School of Business & Technology faculty will rate consistently at less than 2 (lower scores are best) Student Learning Information for Bachelor of Business Administration - Accounting Summary of Results from Implementing Direct Measures of Student Learning: Performance Target Was… Met Twelve BBA Accounting students took Accounting and Information Systems course scored an average of 96% on the written paper/presentation Eighteen BBA-Accounting students (two out of the Eighteen were double majors, Accounting/Finance) took the CBE exam scored an average of 71.35% on the CBE Accounting Domain Eighteen BBA-Accounting students (two out of the Eighteen were double majors, Accounting/Finance) took the CBE exam scored an average of 62.96% on the CBE Legal Domain Eighteen BBA-Accounting students (two out of the Eighteen were double majors, Accounting/Finance) took the CBE exam scored an average of 69.44% on the CBE Social Domain Eighteen BBA-Accounting students (two out of the Eighteen were double majors, Accounting/Finance) took the CBE exam scored an average of 72.84% on the CBE International and Global Domain 5 out of 7 BBA-Accounting student who took the capstone course exceeded the international average on the Capstone Business Strategy Game. Summary of Results from Implementing Indirect Measures of Student Learning: Not Met X X X X X X Performance Target Was… Met Not Met On the Exit Questionnaire, BBA-Accounting students rated Question 5a: “How do you rate your business degree in terms of Preparation for Career” mean rating at 3.6 out of 5. X On the Exit Questionnaire, BBA-Accounting students rated Question 5b “How do you rate your business degree in terms of “Intellectual Challenge” mean rating at 3.67 out of 5. X On the Course Instructor Evaluation, Question 9, the School of Business & Technology faculty rated 1.78 out of 5 (lower scores are best) on the Question “Course expanded my knowledge, comprehensive and/or skills X Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: Our faculty are very concerned that the students feel that the programs do not help them prepare for their careers, faculty will seek to implement in their courses to show the importance of this material of preparing for the career. Assessment Tools/Methods for Intended Student Learning Outcomes – Bachelor of Business Administration - Entrepreneurship Assessment Tools/Methods for Intended Student Learning Outcomes— Direct Measures of Student Learning Direct Measures BBA-Entrepreneurship Written paper/presentation from the Entrepreneurship and New Venture course Direct Measures BBA- Entrepreneurship Comprehensive Business Exam (CBE) Direct Measures BBA- Entrepreneurship Capstone course: either Team presentation/business simulation game Assessment Tools/Methods for Intended Student Learning Outcomes— Indirect Measures of Student Learning Indirect Measures BBA-Entrepreneurship BBA Exit Questionnaire Indirect Measures BBA-Entrepreneurship Course Instructor Evaluation Performance Targets/Criteria for Direct Measures: Students will score an average of 70% or better on the written paper/presentation from the Entrepreneurship and New Venture course Students will score an average of 70% or better on the total CBE Students will score an average of 60% or better on each of the CBE Legal, Social, and International and Global Domains Students in the capstone course will either score 70% or better on their presentation or beat the international average on the overall score for the last year of competition using the BBA Capstone Business Strategy Game by GLO-BUS Software, Inc. Performance Targets/Criteria for Indirect Measures: 1) Question 5a “How do you rate your business degree in terms of “Preparation for a Career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good,5=Outstanding) 2) Question 5b “How do you rate your business degree in terms of “Intellectual Challenge”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 2) Question 9 “Course expanded my knowledge, comprehension and/or skills” a) The School of Business & Technology faculty will rate consistently at less than 2 (lower scores are best) Student Learning Information for Bachelor of Business Administration - Entrepreneurship Summary of Results from Implementing Direct Measures of Student Learning: Performance Target Was… Met Seven BBA-Entrepreneurship students took the CBE exam scored an average of 60.23% on the total CBE Seven BBA- Entrepreneurship students took the CBE exam scored an average of 66.67% on the CBE Legal Domain Not Met X X Seven BBA- Entrepreneurship students took the CBE exam scored an average of 61.71% on the CBE Social Domain Seven BBA- Entrepreneurship students took the CBE exam scored an average of 61.90% on the CBE International and Global Domain 1 student team of BBA- Entrepreneurship students who took the capstone course exceeded the international average on the Capstone Business Strategy Game. Summary of Results from Implementing Indirect Measures of Student Learning: X X X Performance Target Was… Met On the Exit Questionnaire, BBA- Entrepreneurship students rated Question 5a: “How do you rate your business degree in terms of Preparation for Career” mean rating at 4.0 out of 5. X On the Exit Questionnaire, BBA-Entrepreneurship students rated Question 5b:“How do you rate your business degree in terms of “Intellectual Challenge” mean rating at 4.0 out of 5. X On the Course Instructor Evaluation, Question 9, the School of Business & Technology faculty rated 1.78 out of 5 (lower scores are best) on the Question “Course expanded my knowledge, comprehensive and/or skills” X Not Met Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: Our faculty are very concerned that the students feel that the programs do not help them prepare for their careers, faculty will seek to implement in their courses to show the importance of this material of preparing for the career. Assessment Tools/Methods for Intended Student Learning Outcomes – Bachelor of Business Administration - Finance Assessment Tools/Methods for Intended Student Learning Outcomes— Direct Measures of Student Learning Direct Measures BBA-Finance Written paper/presentation from the Financial Management course Direct Measures BBA- Finance Comprehensive Business Exam (CBE) Direct Measures BBA- Finance Capstone course: either Team presentation/business simulation game Assessment Tools/Methods for Intended Student Learning Outcomes— Indirect Measures of Student Learning Indirect Measures BBA-Finance BBA Exit Questionnaire Indirect Measures BBA-Finance Course Instructor Evaluation Performance Targets/Criteria for Direct Measures: Students will score an average of 70% or better on the written paper/presentation from the Financial Management course Students will score an average of 70% or better on the CBE Finance Domain Students will score an average of 60% or better on each of the CBE Legal, Social, and International and Global Domains Students in the capstone course will either score 70% or better on their presentation or beat the international average on the overall score for the last year of competition using the BBA Capstone Business Strategy Game by GLO-BUS Software, Inc. Performance Targets/Criteria for Indirect Measures: 3) Question 5a “How do you rate your business degree in terms of “Preparation for a Career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good,5=Outstanding) 4) Question 5b “How do you rate your business degree in terms of “Intellectual Challenge”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 3) Question 9 “Course expanded my knowledge, comprehension and/or skills” a) The School of Business & Technology faculty will rate consistently at less than 2 (lower scores are best) Student Learning Information for Bachelor of Business Administration - Finance Summary of Results from Implementing Direct Measures of Student Learning: Performance Target Was… Met Twenty-four BBA Finance students took Financial Management course scored an average of 84% on the written paper/presentation Thirteen BBA Finance students (Two out of the Thirteen were double majors, Accounting/Finance) took the CBE exam scored an average of 63.46% on the CBE Finance Domain Not Met X X Thirteen BBA Finance students (Two out of the Thirteen were double majors, Accounting/Finance) took the CBE exam scored an average of 53.85% on the CBE Legal Domain Thirteen BBA Finance students (Two out of the Thirteen were double majors, Accounting/Finance) took the CBE exam scored an average of 64.10% on the CBE Social Domain Thirteen BBA Finance students (Two out of the Thirteen were double majors, Accounting/Finance) took the CBE exam scored an average of 74.36% on the CBE International and Global Domain 2 out of 3 BBA-Finance student teams who took the capstone course exceeded the international average on the Capstone Business Strategy Game. Summary of Results from Implementing Indirect Measures of Student Learning: X X X X Performance Target Was… Met Not Met On the Exit Questionnaire, BBA-Finance students rated Question 5a: “How do you rate your business degree in terms of Preparation for Career” mean rating at 3.69 out of 5. X On the Exit Questionnaire, BBA-Finance students rated Question 5b “How do you rate your business degree in terms of “Intellectual Challenge” mean rating at 3.69 out of 5. X On the Course Instructor Evaluation, Question 9, the School of Business & Technology faculty rated 1.79 out of 5 (lower scores are best) on the Question “Course expanded my knowledge, comprehensive and/or skills X Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: Our faculty are very concerned that the students feel that the programs do not help them prepare for their careers, faculty will seek to implement in their courses to show the importance of this material of preparing for the career. Assessment Tools/Methods for Intended Student Learning Outcomes – Bachelor of Business Administration - Management Assessment Tools/Methods for Intended Student Learning Outcomes— Direct Measures of Student Learning Performance Targets/Criteria for Direct Measures: Students will score an average of 70% or better on the written Written paper/presentation from the Human Resource Management paper/presentation from the Human Resource Management course course Direct Measures BBA- Management Students will score an average of 70% or better on the CBE Comprehensive Business Exam (CBE) Management Domain Students will score an average of 60% or better on each of the CBE Legal, Social, and International and Global Domains Direct Measures BBA- Management Students in the capstone course will either score 70% or better Capstone course: either Team presentation/business simulation game on their presentation or beat the international average on the overall score for the last year of competition using the BBA Capstone Business Strategy Game by GLO-BUS Software, Inc. Direct Measures BBA-Management Assessment Tools/Methods for Intended Student Learning Outcomes— Indirect Measures of Student Learning Indirect Measures BBA-Management BBA Exit Questionnaire Indirect Measures BBA-Management Course Instructor Evaluation Performance Targets/Criteria for Indirect Measures: 5) Question 5a “How do you rate your business degree in terms of “Preparation for a Career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good,5=Outstanding) 6) Question 5b “How do you rate your business degree in terms of “Intellectual Challenge”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 4) Question 9 “Course expanded my knowledge, comprehension and/or skills” a) The School of Business & Technology faculty will rate consistently at less than 2 (lower scores are best) Student Learning Information for Bachelor of Business Administration - Management Summary of Results from Implementing Direct Measures of Student Learning: Performance Target Was… Met Not Met Nine BBA-Management students took the CBE exam scored an average of 67.41% on the CBE Management Domain X Nine BBA-Management students took the CBE exam scored an average of 48.15% on the CBE Legal Domain X Nine BBA-Management students took the CBE exam scored an average of 62.96% on the CBE Social Domain Nine BBA-Management students took the CBE exam scored an average of 65.43% on the CBE International and Global Domain 4 out of 7 BBA-Management student teams who took the capstone course exceeded the international average on the Capstone Business Strategy Game. Summary of Results from Implementing Indirect Measures of Student Learning: X X X Performance Target Was… Met On the Exit Questionnaire, BBA-Management students rated Question 5a: “How do you rate your business degree in terms of Preparation for Career” mean rating at 3.78 out of 5. Not Met X On the Exit Questionnaire, BBA-Management students rated Question 5b:“How do you rate your business degree in terms of “Intellectual Challenge” mean rating at 4.11 out of 5. X On the Course Instructor Evaluation, Question 9, the School of Business & Technology faculty rated 1.79 out of 5 (lower scores are best) on the Question “Course expanded my knowledge, comprehensive and/or skills X Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: Our faculty are very concerned that the students feel that the programs do not help them prepare for their careers, faculty will seek to implement in their courses to show the importance of this material of preparing for the career. Assessment Tools/Methods for Intended Student Learning Outcomes – Bachelor of Business Administration - Marketing Assessment Tools/Methods for Intended Student Learning Outcomes— Direct Measures of Student Learning Direct Measures BBA-Marketing Written paper/presentation from the Services Marketing course Direct Measures BBA- Marketing Comprehensive Business Exam (CBE) Direct Measures BBA- Marketing Capstone course: either Team presentation/business simulation game Assessment Tools/Methods for Intended Student Learning Outcomes— Indirect Measures of Student Learning Indirect Measures BBA-Marketing BBA Exit Questionnaire Indirect Measures BBA-Marketing Course Instructor Evaluation Performance Targets/Criteria for Direct Measures: Students will score an average of 70% or better on the written paper/presentation from the Services Marketing course Students will score an average of 70% or better on the CBE Marketing Domain Students will score an average of 60% or better on each of the CBE Legal, Social, and International and Global Domains Students in the capstone course will either score 70% or better on their presentation or beat the international average on the overall score for the last year of competition using the BBA Capstone Business Strategy Game by GLO-BUS Software, Inc. Performance Targets/Criteria for Indirect Measures: 7) Question 5a “How do you rate your business degree in terms of “Preparation for a Career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good,5=Outstanding) 8) Question 5b “How do you rate your business degree in terms of “Intellectual Challenge”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 5) Question 9 “Course expanded my knowledge, comprehension and/or skills” a) The School of Business & Technology faculty will rate consistently at less than 2 (lower scores are best) Student Learning Information for Bachelor of Business Administration - Marketing Summary of Results from Implementing Direct Measures of Student Learning: Performance Target Was… Met Twelve BBA Marketing students took Services Marketing course scored an average of 86% on the written paper/presentation X Five BBA-Marketing students took the CBE exam scored an average of 75.00% on the CBE Marketing Domain X Five BBA-Marketing students took the CBE exam scored an average of 50.00% on the CBE Legal Domain Not Met X Five BBA-Marketing students took the CBE exam scored an average of 53.33% on the CBE Social Domain Five BBA-Marketing students took the CBE exam scored an average of 62.22% on the CBE International and Global Domain 2 out of 2 BBA-Marketing student teams who took the capstone course exceeded the international average on the Capstone Business Strategy Game. Summary of Results from Implementing Indirect Measures of Student Learning: X X X Performance Target Was… Met On the Exit Questionnaire, BBA-Marketing students rated Question 5a: “How do you rate your business degree in terms of Preparation for Career” mean rating at 3.8 out of 5. On the Exit Questionnaire, BBA-Marketing students rated Question 5b“How do you rate your business degree in terms of “Intellectual Challenge” mean rating at 3.8 out of 5. On the Course Instructor Evaluation, Question 9, the School of Business & Technology faculty rated 1.79 out of 5 (lower scores are best) on the Question “Course expanded my knowledge, comprehensive and/or skills Not Met X X X Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: Our faculty are very concerned that the students feel that the programs do not help them prepare for their careers, faculty will seek to implement in their courses to show the importance of this material of preparing for the career. Assessment Tools/Methods for Intended Student Learning Outcomes – Master of Business Administration Assessment Tools/Methods for Intended Student Learning Outcomes— Direct Measures of Student Learning Direct Measures Master of Business Administration ETS Master of Business Administration Exam Direct Measures Master of Business Administration Pre- and Post Program Exam Assessment Tools/Methods for Intended Student Learning Outcomes— Indirect Measures of Student Learning Indirect Measures Master of Business Administration Master of Business Administration Exit Questionnaire Indirect Measures Master of Business Administration Course Instructor Evaluation Performance Targets/Criteria for Direct Measures: Meet or exceed the National Average on the ETS Exam Students will show a 30% improvement on their Post-test vs. Pre-test scores or score an 80% on the Post-test. Performance Targets/Criteria for Indirect Measures: 1) Question 4a “How do you rate your business degree in terms of “Preparation for a Career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 2) Question 4b “How do you rate your business degree in terms of “Intellectual Challenge”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 3) Question 4c “How do you rate your business degree in terms of “If employed, enhancing your career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 6) Question 9 “Course expanded my knowledge, comprehension and/or skills” a) The School of Business & Technology faculty will rate consistently at less than 2 (lower scores are best) Student Learning Information for Master of Business Administration Summary of Results from Implementing Direct Measures of Student Learning: Performance Target Was… Met Ten Master of Business Administration students took the ETS exam with a mean score of 245; the national mean was 248.9 so therefore our students scored 98.43% of the national average. Master of Business Administration students showed a 40% improvement on their Post-test vs. Pre-test scores or scored an 75% on the Post-test Summary of Results from Implementing Indirect Measures of Student Learning: X Began Summer 2011 No Results yet Performance Target Was… Met On the Exit Questionnaire, Master of Business Administration students rated Question 4a: “How do you rate your Not Met Not Met X business degree in terms of Preparation for Career” mean rating at 3.88 out of 5. On the Exit Questionnaire, Master of Business Administration students rated Question 4b“How do you rate your business degree in terms of “Intellectual Challenge” mean rating at 4.13 out of 5. On the Exit Questionnaire, Master of Business Administration students rated Question 4c “How do you rate your business degree in terms of “If employed, enhancing your career” mean rating at 3.88 out of 5. On the Course Instructor Evaluation, Question 9, the School of Business & Technology faculty rated 1.70 out of 5 (lower scores are best) on the Question “Course expanded my knowledge, comprehensive and/or skills X X X Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: Our faculty are very concerned that the students feel that the programs do not help them prepare for their careers, faculty will seek to implement in their courses to show the importance of this material of preparing for the career. Assessment Tools/Methods for Intended Student Learning Outcomes – Master of Science in Management Assessment Tools/Methods for Intended Student Learning Outcomes— Direct Measures of Student Learning Performance Targets/Criteria for Direct Measures: Direct Measures Master of Science in Management Program Case Study Exit Exam 80% will score average or above on knowledge and communications rubrics on the Case Study Exit Exam Direct Measures Master of Science in Management Program Pre- and Post Program Exam Students will show a 30% improvement on their Post-test vs. Pre-test scores or score an 70% on the Post-test Assessment Tools/Methods for Intended Student Learning Outcomes— Indirect Measures of Student Learning Performance Targets/Criteria for Indirect Measures: Indirect Measures Master of Science in Management Program Master of Science in Management Exit Questionnaire 1) Question 5a “How do you rate your business degree in terms of “Preparation for a Career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 2) Question 5b “How do you rate your business degree in terms of “Intellectual Challenge”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) 3) Question 5c “How do you rate your business degree in terms of “If employed, enhancing your career”: a) The responses will have mean of at least 4. (1=Poor, 2=Below Average, 3=Average, 4=Good, 5=Outstanding) Indirect Measures Master of Science in Management Course Instructor Evaluations Question 9 “Course expanded my knowledge, comprehension and/or skills” The School of Business & Technology faculty will rate consistently at less than 2 (lower scores are best) Student Learning Information for Master of Science in Management Summary of Results from Implementing Direct Measures of Student Learning: Performance Target Was… Met Case Study Master of Science in Management, scored 80% average or above on knowledge and communications rubrics. Master of Science in Management students showed a 40% improvement on their Post-test vs. Pre-test scores or scored 75% on the Post-test Summary of Results from Implementing Indirect Measures of Student Learning: Not Met X Begins 2011 No Results yet Performance Target Was… Met Met On the Exit Questionnaire, Master of Science in Management rated Question 5a: “How do you rate your business degree in terms of Preparation for Career” mean rating at 4.0 out of 5. On the Exit Questionnaire, Master of Science in Management students rated Question 5b:“How do you rate your business degree in terms of “Intellectual Challenge” mean rating at 4.0 out of 5. On the Exit Questionnaire, Master of Science in Management students rated Question 5c “How do you rate your business degree in terms of “If employed, enhancing your career” mean rating at 4.0 out of 5 On the Course Instructor Evaluation, Question 9, the School of Business & Technology faculty rated 1.7 out of 5 (lower scores are best) on the Question “Course expanded my knowledge, comprehensive and/or skills X X X X Proposed Courses of Action for Improvement in Areas for which Performance Targets Were Not Met: Our faculty are very concerned that the students feel that the programs do not help them prepare for their careers, faculty will seek to implement in their courses to show the importance of this material of preparing for the career.