U-Pick Orchard Business Plan 2007 Prepared by: Jason Schultz Tyler Whale Noriko Kawaguchi MBA 821 Strategic Agri-Business Planning College of Commerce University of Saskatchewan U-Pick Orchard – Business Plan Executive Summary U-Pick Orchard (UPO) is a U-Pick fruit orchard. The orchard will focus on producing naturally grown apples in a set. The 50 acre property has approximately 8 acres available to grow 2850 trees (2007) and growing to 5350 trees by (2012), for the U-Pick operation as well as for the production of cider. The apples with be grown organic using no chemical fertilizers, herbicides or pesticides. The distribution network for the apples will provide availability to customers via U-pick, farm-gate sales, farmer’s markets, health food store and local restaurants. Each distribution artery will competitively price the apples in order to maximize profits. Along with the whole apple sales, U-Pick will also be selling their home-made cider. The cider will be sold along with the fresh apple sales as a complimentary product. A total equity investment of $190,000 is required to assure the business stays in a cash positive position throughout its existence. At this time, approximately $149,696 of equity has already been given to the business in the form of capital assets. UPO also has the opportunity to borrow an estimated $70,000 in long term debt if necessary. The orchard will focus their marketing segment to the Saskatchewan area and surroundings, as well as to any tourists that are interested in UPO’s experiencing what UPO has to offer in terms of a fun, different and peaceful outing within their orchard. Some Saskatoon communities will be specifically targeted for advertisements based on their fit with the target market population. This will be judged primarily on average income, as well as tacit knowledge of prevalent habits in certain local communities. Other marketing strategies will involve billboards, television, brochures and a UPO website to further attract business to the orchard. The orchards total indirect and direct labour cost approximately $27,000 for the first operating year of 2007. These costs are what hinder positive cash flows for the first few years, along with the lower production yields as new trees are growing to production age. By 2010, consistent positive net revenues will be attained if the plan is able to be followed. According to UPO’s financial model, an IRR of 19.2% will be realized over a 10 year period, however, with a require rate of return set at 20%, this creates a misleading NPV of -$10, 177. The table below summarizes some of the financial results over the 10 year projection period. Summary of Financial Results MBA 821 -- College of Commerce University of Saskatchewan ii U-Pick Orchard – Business Plan 2007 Total Sales Revenue Cost of Goods Sold Gross Profit Marketing Expenses Administration Salaries Net Income Before Tax Income Tax Net Income Net Present Value (NPV) Internal Rate of Return (IRR) 2009 2011 2013 2016 19,088 72,345 129,156 180,832 273,927 52,250 63,719 91,493 116,104 154,337 (33,161) 8,626 37,663 64,728 119,590 8,465 8,183 8,513 8,857 9,399 5,138 7,566 9,413 10,618 12,582 (46,764) (7,123) 19,737 0 0 0 (46,764) (7,123) 19,737 45,252 97,609 2,448 9,761 42,805 87,848 -10,177 19.2% MBA 821 -- College of Commerce University of Saskatchewan iii U-Pick Orchard – Business Plan Table of Contents Table of Contents ................................................................................................................................ iv List of Figures ....................................................................................................................................... v List of Tables........................................................................................................................................ vi 1.0 Introduction .................................................................................................................................... 1 1.1 Industry Overview ..................................................................................................................... 1 1.2 Mission Statement ...................................................................................................................... 1 3.0 Operations Plan ............................................................................................................................ 2 3.1 Location..................................................................................................................................... 2 3.2 Building Layout and Site Plan .................................................................................................. 3 3.3 Facility Floor Plan .................................................................................................................... 5 3.4 Cider Production Process ........................................................................................................ 6 3.5 Work Plan ................................................................................................................................ 8 3.6 Supply Analysis ........................................................................................................................ 8 3.7 Service Providers...................................................................................................................... 9 3.8 Capacity Limits .......................................................................................................................... 9 3.9 Capital Budget ......................................................................................................................... 11 3.10 Cost of Goods Sold ................................................................................................................. 12 3.11 Environmental Limitations on Productions ........................................................................ 12 4.0 HUMAN RESOURCES PLAN ................................................................................................... 13 4.1 Organizational Structure......................................................................................................... 13 4.2 Job Descriptions .................................................................................................................... 14 4.3 Wages & Compensation ....................................................................................................... 14 4.4 Training.................................................................................................................................. 16 4.5 Personality of Qualifiers ....................................................................................................... 16 4.6 Human Resources Strategy .................................................................................................. 16 5.0 Marketing Plan ........................................................................................................................... 18 5.1 Products and Services ............................................................................................................ 18 5.2 Pricing ..................................................................................................................................... 19 5.3 Promotion ............................................................................................................................... 21 5.3.1 Advertising ........................................................................................................................... 21 5.3.2 Sales ........................................................................................................................................ 23 5.3 Segmentation, Targeting and Positioning .............................................................................. 26 5.5 Competitive Analysis ............................................................................................................. 27 5.6 Projection of Revenues and Marketing Expenses ................................................................. 30 6.0 Financial Plan ............................................................................................................................... 32 6.1 Sources of Funding................................................................................................................... 32 6.2 Summary Tables .................................................................................................................... 33 6.3 Critical Variables .............................................................................................................. 33 6.4 Risk Analysis ..................................................................................................................... 34 6.5 Break-even Analysis.......................................................................................................... 35 7.0 Conclusion ..................................................................................................................................... 38 8.0 References ..................................................................................................................................... 39 Appendix A: ........................................................................................................................................ 40 Financial Projections.......................................................................................................................... 40 Appendix B: U-Pick Orchard Logo .................................................................................................. 41 Appendix C: UPO Apple Cider Container Labels .......................................................................... 42 MBA 821 -- College of Commerce University of Saskatchewan iv U-Pick Orchard – Business Plan List of Figures Figure 3.1 – Arial View of U-Pick Orchard .......................................................................... 2 Figure 3.2 – Orchard layout ................................................................................................... 4 Figure 3.3 – Storage/Refrigeration Facility Floor plan ....................................................... 5 Figure 3.4 – Flow chart of cider production ......................................................................... 7 Figure 3.5 - UPO Apple Grinder & Cider Press ................................................................. 7 Figure 4.1 – UPO Organizational Chart ............................................................................. 13 Figure 5.1 - Examples of the cider containers and labels .................................................. 18 Figure 5.2 - City of Saskatoon’s % distribution of low income families by community 27 Figure 5.3 - Locations of other Saskatchewan fruit growers ............................................ 29 Figure 6.5.1: Break-even Analysis for 100% Fresh Apple Sales ..................................... 35 Figure 6.5.2: Break-even Analysis for 100% Apple Cider Sales ..................................... 36 MBA 821 -- College of Commerce University of Saskatchewan v U-Pick Orchard – Business Plan List of Tables Summary of Financial Results ............................................................................................... ii Table 3.6.1 – List of Suppliers and Costs .............................................................................. 9 Table 3.8.1 - Projected apple yields per tree of different ages ............................................ 9 Table 3.8.2 – Capacity limits for apple production (U-pick & Fresh apple sales) .......... 10 Table 3.8.3 – Apples available for producing cider and other products .......................... 10 Table 3.9.1 – Capital Budget ................................................................................................ 11 Table 3.10.1 – Outline of Costs of Goods Sold ................................................................... 12 Table 4.3.1 – Total direct labour requirements for 2007-2011 ......................................... 14 Table 4.3.2 – Summary of wages from 2007-2011.............................................................. 15 Table 5.2.1 - Outline of Fresh Apple and Cider Pricing.................................................... 21 Table 5.3.2.1 - Relative comparison of profits and costs ................................................... 25 Table 5.5.1 - Fruit producers near Saskatoon .................................................................... 29 Table 5.6.1 - Estimated quantity sold of different products at different locations ......... 30 Table 5.6.2 - Estimated Revenue from sale of products .................................................... 31 Table 5.6.3 - Projected marketing expenses for 2007-2011 ............................................... 31 Table 6.1.1 Balance Sheet Ended July 2007 ....................................................................... 32 Table 6.2.1 Summary of Financial Results ......................................................................... 33 Table 6.3.1 List of Critical Variables .................................................................................. 34 Table 6.4.1 UPO Scenario Cases .......................................................................................... 35 MBA 821 -- College of Commerce University of Saskatchewan vi U-Pick Orchard – Business Plan 1.0 Introduction 1.1 Industry Overview The world apple market is quite extensive with some of the major producing countries being China, USA and Turkey. Canada currently produces approximately 500,000 metric tons (mt) of fresh apples per year, of which 60,000 mt are exported elsewhere. In 2005 Canada imported 136,000 mt of fresh apples, 70% of them originating from the US, but also from New Zealand, South Africa, Chili, Argentina and China. The Canadian apple market represents approximately 33% of the Canadian fruit market or $166 million of the $517 million dollar marketable value. In 2001, the prairies counted 237 fruit tree farms covering 179 hectares compared to Canada’s 5974 farms covering 35,339 hectares. Historically there has been a decreasing amount of production of apples within Canada for the past several years, as well as the decline price, due to the growth of international apple production in other areas. Some of the main producing provinces in Canada are Ontario and British Columbia, with only a small amount of fruit farms being located in Saskatchewan. Consumer variety preferences are also changing to Gala, Fugi and Braeburn apple types as well, with overall apple consumption consisting of 20% of the total amount of consumed fruit. 1.2 Mission Statement U-Pick Orchards’ mission statement is to provide customers with high quality, organically and locally grown fresh apples and apple cider, while providing an opportunity to their pick apples in a scenic yet amazing environment. MBA 821 -- College of Commerce University of Saskatchewan 1 U-Pick Orchard – Business Plan 3.0 Operations Plan 3.1 Location U-Pick Orchard is located in Saskatchewan (Figure 3.1,)1. Heading north, the orchard is visible from the highway as you descend the valley to the North Saskatchewan River at the U-Pick. The attractiveness of this location in full bloom during the summer months will provide some natural marketing advantages. Located on the immediate north east section of land with respect to the U-Pick, along with the direct access to highway #12 allows for easy access to those traveling on this busy highway, particularly during the summer and fall months when people frequent the lakes north of Saskatoon. Also the highway provides a convenient transportation route to carry out various other processes to be done in Saskatoon and area. Figure 3.1 – Arial View of U-Pick Orchard N 2. 3. 4. 1. The region along the North Saskatchewan River has long been sought after by many Saskatchewan residences as one of the more picturesque places to live. The river also has some direct benefits for the orchard. The soils (A & B Horizon) are very fertile due to the enrichment of nutrients in the valley’s soils. This, as well as, the constant supply of fresh 1 www.google.com/maps MBA 821 -- College of Commerce University of Saskatchewan 2 U-Pick Orchard – Business Plan river water within these soils allows the trees to produce fresh, fully developed fruit. During periods of drought, the river also provides ample water for irrigation. In addition, the valley provides some protection to the fruit trees from the elements, particularly over the winter months. This scenic environment is a huge asset for U-Pick Orchard, as it will add to the atmosphere that can help market the U-pick operation. Customers can enjoy a unique experience learning about and picking delicious Saskatchewan apples and perhaps having a picnic or a stroll through the serene and picturesque environment offered by U-Pick Orchard. 3.2 Building Layout and Site Plan There overall landscape of the land contains four main buildings (Figure 3.1). 1. The main storage/refrigeration facility. This is where most of the apple products will be stored at various times of the year, as well as various machines/equipment (mower, sprayer, fruit press, and quad). 2. The residence. They will be living on-site as to attend to the orchard when needed. This also allows easy security monitoring of the investment, 3. The Orchard. Which extends out 3 acres (520ft. by 250 ft.), but it will be expanding in the following years as the orchard grows. 4. The Greenhouse. It is used to produce a variety of landscape enriching plants and greenery. The flow of work at the orchard is very efficient due to its layout and design. The orchard has been in development since 2002 with approximately 100 Ottawa-3 root stocks purchased from Traas Nursery Ltd. located in Langley, BC (refer to Table 3.6.1). After a few months, the root stocks are grafted with apples tree varieties developed at the University of Saskatchewan’s Horticulture Facility. Large 4inch by 4inch untreated posts was placed into the ground to support the trellis system used to support the developing trees. The young tree shoots are loosely tied to the trellis using willow shrubs, allowing for unhindered growth. The orchard currently has 2100 apple trees planted on three acres of land, with plans to plant an additional 750 trees in 2007 (refer to Table 3.8.2). There are additional plots of 2.5 and 6 acres available for further orchard expansion. The apple trees are spaced approximately 4 feet apart from each other within the rows with 10 feet between alleyways within the rows (Figure 3.2). Each row of trees is covered with wood chips that will help protect the soil MBA 821 -- College of Commerce University of Saskatchewan 3 U-Pick Orchard – Business Plan from degradation and restrict growth of intruding weeds. Just below the surface within each of the alleys of trees is an irrigation drip line designed to effectively regulate soil moisture content while reducing water wastage through evaporation. Between each row of trees, orchard grass has been planted for both practical (evaporation and erosion prevention) and aesthetic reasons. Figure 3.2 – Orchard layout Apple Orchard Layout Row: 9. 7. 5. 3. 1. 2. 4. 6. 8. 10. 12. 14. 16. 18. 20. 22. 24. 26. 28. Apple Trees 4’-5’ Spacing Irrigation Lines 10’-12’ Spacing MBA 821 -- College of Commerce University of Saskatchewan 4 U-Pick Orchard – Business Plan 3.3 Facility Floor Plan Figure 3.3 outlines the building floor plans with further description below: Figure 3.3 – Storage/Refrigeration Facility Floor plan 12’ x 12’ Freezer 20’ x 24’ Cooler Door Door Door Legend Lights (Outside) Door Lights (Inside) Light Switch Electric Plug Breaker Box Water North Baseboard Heater (5) Overhead Door The recent addition of a storage/refrigeration facility (32’x48’) will provide the orchard with proper cooling and storing capabilities. Within this building there is 12ft. by MBA 821 -- College of Commerce University of Saskatchewan 5 U-Pick Orchard – Business Plan 12ft. freezer, where particular products like cider or pie products can be frozen to help prolong shelf life. Attached to the freezer is a 20ft. by 24ft. cooler to provide refrigeration of the recently harvested apples that will be sold to customers and/or made into various other apple products. The rest of the area within the building will then be used for storage of the many 45 gallon barrels that will be used for the cider before it is packaged into the smaller 1 and 2 liter jugs. The area will also contain much of the needed equipment for maintaining the orchard and will also provide a space to carry out other jobs such as equipment repair, cider production, etc. For ease of movement within and around the storage building, the 45 gallon drums will be hauled around using a 45 gallon drum trolley, while being loaded in any half-ton vehicle through the overhead service door. The building is fully insulated and has a concrete foundation. It is heated electrically through baseboard heaters that are located around the inside base of the building and has a direct water supply. The freezer and cooler are chilled by the use of two compressor units, in order to provide adequate refrigeration at two distinctively different temperatures. These compressors will be placed on the cement pads just outside of the building in the month of June 2007. 3.4 Cider Production Process The processes for U-Pick Orchard are quite simple. Once the fruit is ripe, the apples are picked and stored in the refrigeration room either to be sold as fresh apples, or eventually made into cider. The flow chart (Figure 3.4) below, along with a more detailed step by step description provides the outline of work required to make the cider. Step 1: Apples are hand picked, crated and stored in refrigeration unit. Step 2: Apples are either sold fresh or used for cider production. Step 3: Apples for cider are washed, ground and pressed using the cider press shown in Figure 3.5. Approximately 12 lbs of apples makes 4.55 litres of cider. Step 4: Pulp is discarded and cider is filled into 45 gallon (205 litres) drums. Step 5: Drums are refrigerated until pasteurization Step 6: Cider is transported to the University of Saskatchewan Food Centre for pasteurization Step 7: Cider is heated to 82 degrees Celsius and bottled into 2 or 4 litre jugs once cooled to 70 degrees Celsius Step 8: Cider is transported back to the orchard for freezing or refrigeration Step 9: Sold to consumer or retailer MBA 821 -- College of Commerce University of Saskatchewan 6 U-Pick Orchard – Business Plan Figure 3.4 – Flow chart of cider production 1-2 months Pick apple Preserved in Fridge Wash, Grind and press Filled in barrels Freeze Consumer/Store Transport Packaging and labeling Pasteurize Transport to Food Centre Figure 3.5 - UPO Apple Grinder & Cider Press MBA 821 -- College of Commerce University of Saskatchewan 7 U-Pick Orchard – Business Plan 3.5 Work Plan Because of the seasonal nature of the fruit growing business, an annual outline of the necessary work is provided below. April – Pruning trees May – Grafting trees to root stock and planting new rootstock, setting up trellis supports and fencing, setting up irrigation system, weeding, grass cutting June – Grass cutting, weeding, general orchard maintenance (checking wrappers on new trees, trellis and tying new trees, replacing broken willow support sticks) July – Grass cutting, weeding, irrigation, general maintenance Aug – Same as July, harvest begins, U-pick operation, sales and promotion Sept – Picking crop, storage, U-pick, sales and promotion, maintenance Oct ~ Nov – Cider production and processing, sales and marketing Dec ~ Apr – Marketing, inventory management, equipment repairs 3.6 Supply Analysis There are very few items required for the operation of U-Pick Orchard that will require stringent supply management. All materials used for irrigation, orchard development and maintenance, or apple and cider storage are available from multiple sources in North America. There are, however, two things that should be carefully planned. The first is the root stock required to expand the orchard. Although 500 new trees per year is quite a small number, it would be in the owner’s best interest to acquire some kind of assurance that he would be able to purchase new root stock at a reasonable price. Secondly, the time required for the owner to pasteurize his cider might become an issue in the future as the quantity produced increases rather dramatically (estimated to be more than ten fold over a ten year period). If several fruit growers wish to use the same equipment around the same time of year, time using the pasteurization unit may become scarce as the unit could be in high demand. The owner should schedule sufficient time with the Food Centre well in advance and should try to forecast his requirements and have a contingency plan in place if a conflict arises. Table 3.6.1 lists the main suppliers of product for U-Pick Orchard. MBA 821 -- College of Commerce University of Saskatchewan 8 U-Pick Orchard – Business Plan Table 3.6.1 – List of Suppliers and Costs Root stock Poly pipe and clamps Irrigation pipe 45-gallon drums Plastic packs Fruit Press Cider Jugs 2 litre Cider Jugs 4 litre Labels and Bags $1.55/tree $0.22/ foot $0.11/foot $10/drum $4/unit $1265/unit $1.00/jug $1.50/jug Traas Nursery Ltd. Langley BC Consolidated Turf Equipment Ltd, Saskatoon, SK Southern Drip Irrigation, Chilliwack BC Bioriginals Food and Science Corp., Saskatoon, SK Thunderbird Plastics Ltd., Burnaby BC Happy Valley Ranch, Paola, Kansas (Figure 3.5) Ampack, Edmonton, AL Custom Labels Inc., Saskatoon, SK 3.7 Service Providers There are very few service providers required for the operation of U-Pick Orchard. The owner will provide all of the administrative and financial services for the operation. A neighbour will provide any mechanical work necessary, and if he is unable, there are many mechanics to be hired to do any jobs required (no special knowledge is required). The only real service that cannot be easily provided is the pasteurization of the apple cider produced. As above, it will be necessary to plan well ahead of time with the University of Saskatchewan’s Food Centre to book sufficient time with their pasteurization unit. 3.8 Capacity Limits Based on the number of trees, their age and the average production for trees of various ages, the production capacity for UPO has been calculated (Table 3.8.1). Dwarf apple trees will only start to produce apples after 4 years of growth. Projected yields are outlined in Table 3.8.1 below: Table 3.8.1 - Projected apple yields per tree of different ages Age of Tree Projected Yield 4 yrs 6.82kg/tree 5 yrs 10.91kg/tree 6 yrs 15.91/tree 7 yrs 20.45kg/tree The average production for dwarf trees of various ages has been estimated to match figures provided by Agriculture Canada, and supported by the experience of The owner and other Saskatchewan apple growers. They anticipate purchasing approximately 3,800kg of apples from a nearby grower to process along with his own. Estimates for the quantity of apples sold through the U-pick operation have been estimated based on 5kg per customer with an increasing customer rate as the operation becomes better known. The U-pick MBA 821 -- College of Commerce University of Saskatchewan 9 U-Pick Orchard – Business Plan operation has been estimate to run for a 45 day period from early August to late September. A further percentage of the total crop of apples has been estimated to sell ‘fresh’ or ‘unprocessed’. This product will be marketed at the orchard itself, at farmers markets, and in any nearby stores. Table 3.8.3 outlines the amount of apples remaining for other products. A small amount is used for products other than cider (pies, dried apples, etc.) with the majority being made into cider. Table 3.8.2 – Capacity limits for apple production (U-pick & Fresh apple sales) Tree Age (yrs) 2007 2008 2009 2010 0 1 2 3 4 5 6 7 8 9 10 11 12 13 750 500 750 500 500 750 500 500 500 750 700 700 600 100 700 700 600 100 700 700 600 100 700 700 600 100 # Trees/Age Group 2011 2012 2013 500 500 500 500 750 700 700 600 100 500 500 500 500 500 750 700 700 600 100 0 500 500 500 500 500 750 700 700 600 100 2014 2015 2016 0 0 500 500 500 500 500 750 0 0 0 500 500 500 500 500 750 0 0 0 0 500 500 500 500 500 750 700 700 600 100 700 700 600 100 14 700 700 600 100 Total # Trees # Harvested Trees 2,850 700 3,350 1,400 3,850 2,100 4,350 2,100 4,850 2,850 5,350 3,350 5,350 3,850 5,350 4,350 5,350 4,850 5,350 5,350 Grown Apples (kg) Purchased Apples (kg) 5,182 3,818 12,909 3,818 24,000 3,818 33,091 3,818 44,886 3,818 54,545 3,818 63,750 3,818 75,114 3,818 85,341 3,818 95,568 3,818 Total Apples (kg) Total Bushels (42lbs) 9,000 471 16,727 876 27,818 1457 36,909 1933 48,705 2551 58,364 3057 67,568 3539 78,932 4135 89,159 4670 99,386 5206 Total U-pick (kg) % U-pick Expected # Customers Daily Customers 500 5.6% 100 2 2,000 12.0% 400 9 3,500 12.6% 700 16 5,000 13.5% 1,000 22 5,500 11.3% 1,100 24 6,000 10.3% 1,200 27 6,500 9.6% 1,300 29 7,000 8.9% 1,400 31 7,500 8.4% 1,500 33 8,000 8.0% 1,600 36 Total Sold Fresh (kg) % Sold Fresh 1,500 16.7% 6,000 35.9% 10,500 37.7% 15,000 40.6% 16,500 33.9% 18,000 30.8% 19,500 28.9% 21,000 26.6% 22,500 25.2% 24,000 24.1% Table 3.8.3 – Apples available for producing cider and other products MBA 821 -- College of Commerce University of Saskatchewan 10 U-Pick Orchard – Business Plan 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Apples available to process (kg) 7,000 8,727 13,818 16,909 26,705 34,364 41,568 50,932 59,159 67,386 Apples for 'other' products (kg) 500 500 500 500 500 500 500 500 500 500 Apples for cider (kg) 6,500 8,227 13,318 16,409 26,205 33,864 41,068 50,432 58,659 66,886 # Litres of Cider 5,427 6,869 11,119 13,699 21,877 28,271 34,286 42,104 48,972 55,841 # 2-litre jugs 1,357 1,717 2,780 3,425 5,469 7,068 8,572 10,526 12,243 13,960 # 4-litre jugs 678 859 1,390 1,712 2,735 3,534 4,286 5,263 6,122 6,980 3.9 Capital Budget Table 3.9.1 – Capital Budget Land Costs # of acres Cost per acre ($) 50 600 Orchard Creation New Root Stock ($1.55/tree) 30,000 20,000 1,163 Building Costs 52,000 Equipment Costs ½-ton truck 3 small tractors 1 grass mower 1 sprayer 1 fruit press 192 apple containers 1 quad Total Equipment Costs Working Capital Cash Accounts Receivable Inventory Accounts Payable * Total Net Working Capital 10,000 18,000 12,000 1,000 1,265 768 3,500 46,533 In addition to the initial capital budget outlined in Table 5, we propose that the Orchard should plan to purchase a $2,000-3,000 trailer to be used in transporting the fresh apples as well as the cider. This purchase should be made within 5 years. To date, all capital costs have been provided by and personally funded by the owners. Any forecasted expenses will be similarly funded. 0 0 0 0 0 Capital Budget Summary Land and Orchard 51,163 Building 52,000 Equipment 46,533 Net Working Capital 0 Total Capital Required 149,696 * The financial model shows accounts payable of $2,974, but they are only a result of the calculations in the financial model and do not represent actual accounts payable. MBA 821 -- College of Commerce University of Saskatchewan 11 U-Pick Orchard – Business Plan 3.10 Cost of Goods Sold Table 3.10.1 – Outline of Costs of Goods Sold Direct Materials (Cider) Purchased Fruit (200 bushels @ 11.4¢/kg) Cider Jugs - 2 litre ($1/jug) 4 litre ($1.5/jug) Labels ($0.10/label) 45-gal Drums ($10/drum) Transport Costs ($25/trip for 6 drums) Pasteurization ($250/6 drums) Miscellaneous Bags for U-pick ($0.25/customer) Total Cost of Direct Material Direct Labour Overhead Electricity/Heat Property Tax Insurance Label/Logo Creation Maintenance Gas CCA Total Cost of Labour and Overhead Total Cost of Production Selling and Administration Salary Marketing Expenses Total Cost of Selling Annual Crop Expected Average Selling Price Fresh Apples ($2.6/kg = average price) Cider - 2 litres ($5/jug) 4 litres ($9/jug) 2007 2008 2009 2010 2011 435 1,357 1,017 203 265 110 1,104 200 25 $ 4,718 444 1,752 1,314 263 72 143 1,426 300 102 $ 5,814 453 2,835 2,126 425 212 231 2,308 450 179 $ 9,219 462 3,493 2,620 524 129 284 2,844 675 255 $11,286 471 5,579 4,184 837 407 454 4,541 1,013 281 $ 17,766 21,629 27,567 35,760 40,158 51,089 1,200 500 500 750 500 1,250 21,203 1,224 510 510 1,248 520 520 1,273 531 531 1,299 541 541 510 1,275 17,152 520 1,301 14,256 531 1,327 12,206 541 1,353 17,503 $47,532 $52,250 5,138 8,465 $65,852 $48,748 $54,562 6,329 8,022 $68,914 $54,125 $63,344 7,566 8,183 $79,093 $56,556 $67,842 8,850 8,346 $85,039 $ 72,868 $ 90,634 9,413 8,513 $108,560 5,200 6,783 6,105 21,216 8,758 7,882 37,871 14,460 13,014 55,183 18,172 16,355 61,915 29,601 26,641 3.11 Environmental Limitations on Productions The principle limiting factor on apple production is the weather. The time of primary concern is in the early summer when the trees are blooming where strong rain, winds, hail or frost could result in a 50-100% reduction in crop yields. However, weather will affect yields throughout the year. The local wildlife can also be a problem and preventative maintenance steps are required to reduce the risk of orchard damage. In particular, the area has a large deer population which are the primary wildlife concern and which necessitate high and sturdy fencing to keep them out of the orchard. MBA 821 -- College of Commerce University of Saskatchewan 12 U-Pick Orchard – Business Plan 4.0 HUMAN RESOURCES PLAN 4.1 Organizational Structure U-Pick Orchard is a sole proprietorship. The small size of this operation fits with the goals to retire together and work together doing something they both enjoy, while keeping busy with this project they’ve started. The majority of the work, at least early on, will be completed by the principle owners. The owner has developed much expertise in regards to the development of an orchard and the production of cider. He is an exceptionally capable person and enjoys long hours and hard work. The owner will be the primary orchard manager. The owner has many bookkeeping and administration skills. She will be responsible for all financial management, accounting, etc. Both of them will participate in marketing and promotions and any other tasks required in running their operation. Figure 4.1 – UPO Organizational Chart Orchard Owner/Operator Owner/Operator Part-time Employee Part-time Employee Part-time Employee Part-time Employee MBA 821 -- College of Commerce University of Saskatchewan 13 U-Pick Orchard – Business Plan 4.2 Job Descriptions The organizational structure of the U-Pick Orchard is limited. It consists of two full- time employees/owners and one primary part-time employee. Also included are three additional part-time employees that will be allocated to the operations as needed; such as times of harvest, cider production, and any other times where more help is required. Particularly when the orchard expands and is producing more product, additional help will be required. The main source for labour will be through friends/extended family/or friendly neighbors within the general area. All employees will be trained by and report to the owner. Since the owners are the only two full-time employees, they will be tending to the majority of the duties. These duties are outlined in section 3.5. The U-pick portion of their operation will demand some intensive customer service inputs, specifically, an education component, and a supervision component. The time requirement will depend greatly on the number of U-pick customers expected. All apples that have not been picked during the UPick season will be harvested during the mid-to-end of growing season and placed in the multi-use horticultural boxes and placed in the cooler. The U-Pick season will span early August to late September 2007, during which time an estimated 100 customers will be picking approximately 5kg of apples each, representing approximately 5.6% of their apple production. Other fresh apples are expected to be sold at road side stands, local and farmer’s markets, etc. The remainder of apples will be used for the production of cider, and a small quantity of other apple products for sale from the farm as well. 4.3 Wages & Compensation Since all work is rather labour intensive, a wage rate was chosen to be slightly higher than minimum wage. Since the owners expect that much of their labour force will be ‘volunteer’ for the first year or two, an estimate of the number of hours required to complete the tasks for a 5-year period has been calculated and attached a wage rate of $9/hour along with employee benefits. The majority of the wages will be allocated to the owner’s time so in reality, only a fraction of this will actually be paid. Table 4.3.1 outlines the break down of hours required for each process and gives an approximation of the wages to be covered for the first 5 years. Table 4.3.2 provides the summary of wages paid from 2007-2011. Table 4.3.1 – Total direct labour requirements for 2007-2011 2007 2008 MBA 821 -- College of Commerce University of Saskatchewan 2009 2010 2011 14 U-Pick Orchard – Business Plan # of Harvested Trees Grown Apples (kg) # Litres of Cider # 45-gal drums Orchard Planting Cultivating Weeding Irrigation Pruning Spray Painting 1,400 12,909 6,869 34 2,100 24,000 11,119 54 2,100 33,091 13,699 67 2,850 44,886 21,877 107 Rate Total (hours) 15min/tree 8hrs/100 trees 9hrs/100 trees 3hrs/100 trees 20hrs/100 trees 3hrs/100 trees 187.5 228 256.5 85.5 570 85.5 125 268 301.5 100.5 670 100.5 125 308 346.5 115.5 770 115.5 125 348 391.5 130.5 870 130.5 125 388 436.5 145.5 970 145.5 1413 1566 1781 1996 2211 Total Orchard Hours U-Pick Public Education Supervision 10mins/group 10mins/group Storage Harvesting Product Manufacturing (cider) Cider production Pasteurization (4 people) Other products 700 5,182 5,427 27 17 17 67 67 117 117 167 167 183 183 25mins/tree 292 583 875 875 1,188 60L/hr/person 8hr/1230 litres 90 141 114 179 185 289 228 356 365 569 1hr/day (90 days) 90 90 90 90 90 Marketing 15 shows Road Stand (15 days) Other Sales 10hrs/day 6hrs/day 1hr/day (120 days) 150 90 120 150 90 120 150 90 120 150 90 120 150 90 120 Bookkeeping 6hrs/month 72 72 72 72 72 New Staff Training 4hrs/month (4mo) 16 16 16 16 16 3,113 3,901 90 270 72 49 90 270 72 149 90 270 72 249 90 270 72 349 90 270 72 383 2,026 3 675 2,532 3 844 3,220 3 1073 3,545 4 886 4,422 4 1,105 2,508 Total Hours/year Season Marketing Hours Other Marketing Hours Secretarial Hours Managerial Hours Total Direct Labour Hours # of Employees Hours per employee 4,327 5,236 **Orchard Sources of Information came from PFRA Shelterbelt Centre, all others were estimates based on The owner's experience. Table 4.3.2 – Summary of wages from 2007-2011 5 year estimates of Wage & Salary Costs MBA 821 -- College of Commerce University of Saskatchewan 15 U-Pick Orchard – Business Plan 2007 Wage ($9/hr) E.I (2.73%) C.P.P. (4.95%) Holiday Pay (5.80%) Worker's Comp ($5.12/$100) Total Wage Cost Marketing and Administration Wage ($9/hr) E.I (2.73%) C.P.P. (4.95%) Holiday Pay (5.80%) Worker's Comp ($5.12/$100) M&A Wage Cost 4.4 $ 2008 18,237 498 903 1,058 934 21,629 $ 4332 118 214 251 222 $ 5,138 $ 23,244 635 1,151 1,348 1,190 27,567 5337 146 264 310 273 6,329 2009 2010 2011 30,152 823 1,493 1,749 1,544 $ 35,760 33,860 924 1,676 1,964 1,734 $ 40,158 43,077 1,176 2,132 2,498 2,206 $ 51,089 $ 6380 174 316 370 327 7,566 $ 7462 204 369 433 382 8,850 7936 217 393 460 406 9,413 $ Training The technical expertise for the duties of maintaining the orchard will be provided by Mr. and Mrs. XXXXX, from their 4 years of experience that has been acquired to date. Significant assistance can be found from the University of Saskatchewan Horticulture group and the University of Saskatchewan Food Center. The amount of training required for the part-time workers is estimated to be quite minimal. These employees will be paid while being trained on the job so they work and learn at the same time. 4.5 Personality of Qualifiers The type of individual, who should be sought after to fill these part-time positions, would be someone who enjoys working outdoors and independently, someone who is good with their hands, physically fit and respectful of the gentle nature which is required to handle plants and their fruit. Although higher education is not a necessity, someone who enjoys working with the public and who is a skilled sales person would be an asset. 4.6 Human Resources Strategy The U-Pick Orchard will enable a variety of methods to motivate, manage and satisfy its employees, while always keeping an eye on safe work practices. First off, the employees will be able to eat as many apples as they would like while working within the orchard. MBA 821 -- College of Commerce University of Saskatchewan 16 U-Pick Orchard – Business Plan Various evening Bar-B-Q’s could be included after a long day of labour within the orchard. The employee’s families could also be invited to attend certain events at the orchard as well. Mr. The owner’s enthusiastic personality, work strategy and ethics will help provide direction for the employees, while giving an overall easy-going yet hard-working and fun culture to the group of employees. Every employee will be responsible for arriving on-time and maintain reliability. MBA 821 -- College of Commerce University of Saskatchewan 17 U-Pick Orchard – Business Plan 5.0 Marketing Plan 5.1 Products and Services The basic mission of the UPO is to provide local residents with high quality, organically and locally grown fresh apples and apple cider. In addition, they aim to educate their customers about apples and provide them with the opportunity to pick their own fruit and enjoy their overall experience while at UPO. UPO will sell primarily fresh apples and apple cider. The fresh apples will be available as Upick, pre-picked and sold at the orchard, at local Farmer’s Markets, and available in some local stores such as Steep Hill Foods (Broadway Ave., Saskatoon). The Cider will be available in all of those locations as well as at the Bulk Cheese Warehouse (Broadway Ave., Saskatoon). Cider will be sold in 2 and 4 litre plastic containers. Each translucent container will have an easy to use pouring handle as well as a colour label indicating the products’ origin (U-Pick Orchard, SK), nutritional facts, as well as other important information (Figure 5.1). This label should be sure to highlight the origin as well as the fact that the product is organically grown. Some work needs to be done on the labels to assure it attracts the customer’s attention (a more attractive graphic or real picture for example). Figure 5.1 - Examples of the cider containers and labels 2L Container 4L Container Though the apples grown at UPO are not certified as organic, they are organically grown without the use of pesticides, herbicides or fertilizers. In addition to apples, UPO MBA 821 -- College of Commerce University of Saskatchewan 18 U-Pick Orchard – Business Plan grows sour cherries and plums. Though they are not part of this business plan; the availability of these products as U-pick or pre-picked will add to their competitive advantage. The owners plan to offer their U-pick customers more than just the experience of picking apples. As part of their strategy to attract customers to their orchard, they will open up their property to visitors who wish to stay and enjoy the serenity of the surroundings. Their location in a sheltered valley on the North Saskatchewan River provides an ideal environment to have a leisurely stroll along the river bank or in the woods. There will also be picnic tables and a barbecue available to those who wish to spend the time to have a meal after picking some apples. This will add value to the overall experience for the customer and provide UPO with a sustainable competitive advantage, much like what is done at the Saskatoon Berry Barn. In addition, they will provide a variety of other products for purchase such as Saskatoon Berries, tomatoes, garlic, strawberries, apple pies, apple butter, dried apples, and the possibility for some other items. The apple items will be made by the owner, while the other items are produced by nearby farmers. The broader range in variety should also help to attract more customers. 5.2 Pricing There are many national and international competitors in the fresh apple markets, but relatively few in the cider markets. Many varieties of fresh apples are imported from all over the world with prices ranging anywhere from $1.50/kg to $3/kg or more. As the majority of UPO’s apples are similar to the Royal Gala variety, which is currently selling at the supermarkets for approximately $2.20/kg, a similar price for UPO’s U-pick apples (Table 5.2.1). At least in the initial stages, UPO will not be competing on price or demand a premium price. However, some inherent advantages that could justify a premium price in the future are the fact that the apples are organically grown and grown locally. Local produce has the advantage of being fresher (often resulting in superior taste) and eliminating the need for costly and polluting transportation. For pre-picked apples, however, sold at the farm gate or at the Saskatoon Farmer’s Market, and will also adopt a slight premium pricing strategy ($2.80/kg) for the reasons outlined above. Apples sold at Steep Hill Foods will be sold for the same price as the other apples they currently sell ($3.25/kg less 25% markup = $2.60/kg), once again, relying on the aforementioned advantages to attract buyers to UPO’s product versus another. MBA 821 -- College of Commerce University of Saskatchewan 19 U-Pick Orchard – Business Plan The cider market has 5 main competitors as outlined below along with their respective prices: Santa Cruz – 4 liters = $10.95-12.95 Growers – 4 liters = $16.74 Safeway Select – 4 liters = $21.68 President’s Choice – 4 liters = $8 Homestyle Beverages – 4 liters = $5.33 The Santa Cruz product (US) is organic cider and predominates in most of the grocery stores (organic section) as well as some health shops. Growers’ product is sold as 4bottle set, each packed in small bottles and sold in the juice section. Safeway Select product is only seen in Safeway and was also sold in 4-bottle set in the juice section. It was the only sparkling non-alcoholic apple cider. President’s Choice (Loblaw’s) is perhaps the most similar to UPO’s cider, requiring refrigeration and bottled in plastic containers. Home-style Beverages’ products are mostly sold in farmers markets and souvenir shop. It is concentrated syrup that requires dilution to make a drinkable product. UPO’s product is the only Saskatchewan made product sold around the city. Though it cannot be sold as a certified organic cider, it can indicate that it has been organically grown and thus compete with price and quality with the organic ciders. As such, Santa Cruz’s product might be the one which UPO is directly competing with. Along with the local aspect of their product and its limited supply; the best pricing strategy will be to establish a penetration pricing strategy, offering their product for slightly less than the Santa Cruz cider, but slightly more expensive than President’s Choice, which is not organic or local. As such, the price for a 2 litre jug has been set at $5/jug and $9/jug for 4-litre. This slight discount for a larger purchase should help assure that UPO’s entire product is sold every year. If the cider is selling very quickly, the owner may decide to price his cider slightly higher, and if not, slightly lower. It is important to note that if UPO is to take a permanent stall at the Farmer’s Market in Saskatoon, they must attend at least 90% of the market days, and therefore, they must have product to sell. Since apples are really best eaten fresh, the main product the owner will sell during the early summer months will be apple cider. Therefore, retaining some of their stock is of interest to the owner’s Farmer’s Market segment. MBA 821 -- College of Commerce University of Saskatchewan 20 U-Pick Orchard – Business Plan Table 5.2.1 - Outline of Fresh Apple and Cider Pricing Product Fresh Apples U-pick Apples Farm-gate pre-picked Farmer’s Market Steep Hill Foods Apple Cider 2-litre jug 4-litre jug Price $2.20/kg $2.80/kg $2.80/kg $2.60/kg $5/jug $9/jug 5.3 Promotion There are many ways that UPO will be promoting its products and U-pick operation to the public. The budgeted options are discussed below along with other potential mechanisms for the owner and The owner to consider for future use. The goal of the various promotional programs is to maximize the sale of U-pick or on farm sales of fresh apples. Any remaining product can be sold in the other venues described below. High visibility, both with advertising and sales locations, will help attract customers to the U-pick operation. 5.3.1 Advertising Billboards The first way is through two billboard sized signs that will be located a short distance on either side of orchard. The other road sign should be located along the junction. These signs will be highly visible to the passing motorist and will inform them of dates and times of operation, products available and other pertinent information (organic, U-pick, cider, etc.). A strategically located billboard within the city of Saskatoon has also been budgeted for. Newspaper and Television All marketing using newspaper and television media sources will be sought out free of charge. This can be achieved through special interest stories. Environmental issues are capturing a great deal of attention in the media and the decision made by the owner to grow organic fruit will be of interest to certain reporters. Shaw cable, CTV Saskatchewan, CBC, Planet S and the Star Phoenix have all shown interest in doing a story about the small U-pick orchard north of Saskatoon. In addition, there are several newspapers from smaller communities surrounding Waldheim that publish free advertising and articles on a regular MBA 821 -- College of Commerce University of Saskatchewan 21 U-Pick Orchard – Business Plan basis. The owner will be encouraged to use these as good sources of free advertising as often as possible. The timing of these stories is critical for them to have the best success of attracting people to the U-pick operation and should therefore be printed or aired just before or during the apple picking season (late July to early September). Brochures There are several means of advertising by brochure. First of all, wherever UPO’s product is for sale (stores, restaurants, etc.) and inquire into the possibility of leaving threefold, fully-coloured promotional brochures for UPO’s U-pick operation and picnic area. Initially, 5000 brochures have been budgeted to print. This brochure will not only detail the U-pick/picnic experience in words and pictures, but will also discuss the importance of supporting local food sources, describe the apples varieties and growing process, provide information for possible field-trips for schools or other groups. We have also budgeted for membership with the Tourism Saskatoon brochure. This full colour brochure is available in many locations within the city and highlights some of the interesting tourist options around Saskatoon. Membership will include printing and distribution of a mini map plan printed in 70,000 brochures, detailed mention in a visitor’s guide of 65,000 copies, mention in a convention planner of 1,000 copies, promotion of the Tourism Saskatoon website. UPO is also a member of the Saskatchewan Fruit Growers Association which provides a listing of their business in their brochure as well. Business Cards A budget has been set for the printing of 5000 business cards as well to be distributed with brochures and given out to people that might be interested in UPO’s operation. Community Newsletters Another great facility of advertising is Newsletter, which will be printed in 10 different community newsletters. Ad sizes will vary between newsletters, but at $50 a piece, UPO will be able to insert anywhere from a business card sized add to a half page write-up of MBA 821 -- College of Commerce University of Saskatchewan 22 U-Pick Orchard – Business Plan their operation. Communities will be selected based on their fit with the target market population. This will be judged primarily on average income, as well as tacit knowledge of prevalent habits in certain other communities. For example, the Nutana, Varsity View, and City Park communities have reputations of being particularly ‘green’ in action. Communities like these along with some of the more affluent communities will be initially targeted for a newsletter campaign aiming for the July-September window. Website A website might be a good way for people who have heard of U-Pick Orchard to view several pictures and learn more about the opportunities, products, organic nature of production, etc. that is being offered. Following the initial creation of the website, a maintenance fee has been budgeted for future years. Other There are other options for additional paid advertising if the results from the above are not satisfactory. For example, a local coffee house newsletter called ‘Perks’ is widely distributed in shops around Saskatoon and for a relatively small fee ($60-1000/week) ads of various sizes can be printed. 5.3.2 Sales U-Pick and Farm Gate If possible, UPO would like to sell as much of their product as possible either as part of the U-pick operation or at the farm gate. In addition, maximizing sales of fresh apples is ideal. This would both maximize revenues and minimize costs. A breakdown of costs per kilogram of fresh apples or litre of cider is provided and compared with the relative profit margins if sold at the farm, or off the farm (Table 3.8.2) Farmer’s Market The Saskatoon Farmer’s Market is open during the summer months on Tuesday, Thursday and Saturday, while in the winter months the days are Thursday and Saturday. The joining fee is $150 dollars and requires the business to be there at least 90% of the time. MBA 821 -- College of Commerce University of Saskatchewan 23 U-Pick Orchard – Business Plan Participating in the Farmer’s Market will allow UPO to sell product on a year round basis. The Farmer’s Market is also currently seeking apple cider sales. It is recommended that UPO only sell their fresh apples and cider during the growing season of 2007, and any remaining product they may choose to sell throughout the remainder of the year. However, there will be no product to sell in the early parts of summer. The Farmer’s Market is an ideal place to sell their organically and locally grown product to the many like-minded people that choose to patronize this option. It would also be a good place to recruit U-pick customers! Steep Hill Foods This small, cooperatively owned and operated grocery store caters to those people who are very health conscious and interested in eating organically and locally grown foods. The Steep Hill board of directors has agreed to sell both fresh apples and cider from UPO at the prices indicated in Table 5.2.1. They will add a 25% surcharge on which represents their profit margin. Some concerns have been raise, however, in regards to the plastic cider containers. Many health conscious people avoid plastic containers with acidic juices as certain plastics are believed to leach chemicals into the liquid. Glass jar options may be considered. At this time, the amount of shelf space (or fridge space) available for UPO’s product is still being negotiated. The Bulk Cheese Warehouse Attracting a similar clientele to Steep Hill Foods, and being a good fit with the target population for UPO, a good alliance has been confirmed with The Bulk Cheese Warehouse to sell UPO’s cider. Calories Restaurant Although nothing has been solidified with the management of Calories Restaurant, they have expressed interest in using UPO’s apples and cider in their cooking. The volume of sales to Calories will likely be small; however, the resulting publicity for the U-pick operation could be substantial. A table has bee created below to compare the relative profit levels when 100% of the product is sold either as fresh apples or as cider, as well as comparing the different locations of sale. MBA 821 -- College of Commerce University of Saskatchewan 24 U-Pick Orchard – Business Plan The location of sale is important for two reasons; first, the selling price for fresh apples differs depending on where it is sold, and second, the cost structure differs slightly between locations (transportation is eliminated for example if sold from the farm gate). This table serves two purposes; first, it shows a relative comparison of profit margins for UPO when 100% of the product is sold as one type or another, and second, it shows the changes in cost structure (costs/kg or liter) between year 1 and 5. The significant difference here is largely due to the increased yield of apples between year 1 and 5, but has a substantial effect on the overall costs of production. Table 5.3.2.1 - Relative comparison of profits and costs (if 100% of product was sold either as fresh apples or as cider, as well as comparing different locations of sale). Year 1 Quantity Sold (100% product) Location of Sale U-pick Farm-gate Farm-gate Farmer's Market Farmer's Market Steep Hill Foods Steep Hill Foods Product Sold Fresh Apples Fresh Apples Cider Fresh Apples Cider Fresh Apples Cider (kg or liters) 9,000 9,000 7,514 9,000 7,514 9,000 7,514 Expenses 22,890 26,144 33,270 29,794 36,945 29,794 36,945 Revenues 19,800 25,200 18,785 25,200 18,785 23,400 18,785 Profits (3,090) (944) (14,485) (4,594) (18,160) (6,394) (18,160) Cost/kg or L 2.54 2.90 4.43 3.31 4.92 3.31 4.92 Product Sold Fresh Apples Fresh Apples Cider Fresh Apples Cider Fresh Apples Cider Quantity Sold (kg or liters) 48,705 48,705 40,662 48,705 40,662 48,705 40,662 Expenses 34,193 41,612 67,501 44,371 70,261 44,371 70,261 Revenues 107,150 136,373 101,655 136,373 101,655 126,632 101,655 Profits 72,957 94,761 34,154 92,001 31,394 82,261 31,394 Cost/kg or L 0.70 0.85 1.66 0.91 1.73 0.91 1.73 Year 5 Location of Sale U-pick Farm-gate Farm-gate Farmer's Market Farmer's Market Steep Hill Foods Steep Hill Foods Other There are many options within Saskatoon and surroundings for selling product and as a result, marketing the orchard and UPO’s products. The Broadway Roastery, for example, currently does not offer a hot (or cold) cider drink to its customers. As a local business, this would be a good fit to sell UPO cider to their customers. Other local restaurants who may MBA 821 -- College of Commerce University of Saskatchewan 25 U-Pick Orchard – Business Plan require apples in their cooking can purchase their fruit from UPO as a marketing tool for their clientele as well. Purchasing local and organically grown foods is a growing competitive trend in the restaurant business. Places like John’s Prime Rib and The Hole in the Wall are good examples of restaurant customers the UPO may wish to serve. In the creation of Table 5.3.2.1, the price of cider was held constant at $2.50/litre. This table clearly indicates that given the proposed price structure in Table 5.3.2.1, it is far more profitable to sell fresh apples than it is to sell apple cider. In addition, it is marginally more profitable to sell from the farm gate rather than at the Farmer’s Market or Steep Hill Foods. This can be expected as there are many more expenses associated with the production of cider compared with fresh apples, and the profit margins are not as high. A substantial amount of this difference is in increased labour and transportation with the production of apple cider. 5.3 Segmentation, Targeting and Positioning As the average Canadian consumes approximately 17.6kg of apples and other apple products per year (Stats Canada), the size of the Saskatchewan apple market (based on a provincial population of 1 million) is approximately 17.6 million kg annually. Considering that UPO is a small operation that will only produce enough fruit to sustain between 0.05% in 2007 and 0.6% in 2016 this amount, the operation will seek a very small market share. With any product left over from the U-pick season, UPO will primarily target the fresh apple and apple cider market, and will focus their market segmentation on Saskatoon and its surrounding populations. As their total production is too small to target larger chain grocery stores to distribute the product, rather, they will be targeting the crowds that shop at local farmer’s markets and the smaller ‘alternative’ grocery stores such as Steep Hill Farms and The Bulk Cheese Warehouse. Generally speaking, consumers who patronize the above mentioned venues are those who wish to buy organic or locally produced foods. Although UPO’s product is not certified as organic, it is grown without the use of pesticides, herbicides or fertilizers. As such, it will cater nicely to the organic crowd. UPO will brand their product as an uncertified yet organic, locally grown and high quality product. UPO will be targeting mid to high income households, health conscious people, quality conscious people and those who support local product. In addition, those who wish to enjoy a different experience in a country environment or enjoy a picnic in a serene and MBA 821 -- College of Commerce University of Saskatchewan 26 U-Pick Orchard – Business Plan beautiful setting will be ideal targets for U-pick customers. The figure below illustrates the percentage of families housed in Saskatoon who are living below the minimum amount of income to support their basic needs. It also shows the areas where these families are in relation to Saskatoon’s communities2. Figure 5.2 - City of Saskatoon’s % distribution of low income families by community This will assist UPO in selecting those communities where they may wish to focus their advertising efforts, for example, in the community newsletters mentioned above. 5.5 Competitive Analysis Currently, there are several small fruit growers in the Saskatoon and rural areas. There are many producers who are selling a variety of fruits at their specific orchard location where customers are welcome on-site. Though not all are U-pick operations, some U-pick operations exist near Saskatoon. A distinct advantage for UPO is that they are only 1 of 2 apple growers in the area and they are situated on a main highway frequented by cottagers during the summer months. The other apple orchard is near Vanscoy and is located about the same distance from Saskatoon as U-Pick is, though in a south-westerly direction. This competitor (Prairie Sun Orchards) is also apart of the Saskatchewan Fruit Growers 2 City of Saskatoon Populace; Retrieved on March 11, 2007 from: http://www.city.saskatoon.sk.ca/org/city_planning/resources/populace_newsletter/Populace_Spring_2005.pdf MBA 821 -- College of Commerce University of Saskatchewan 27 U-Pick Orchard – Business Plan Association. Table 5.5.1 below illustrates the variety of fruit growers within the Saskatoon area while figure 5.3 illustrates the locations of the various fruit growers in Saskatchewan (SFGA 5,6). MBA 821 -- College of Commerce University of Saskatchewan 28 U-Pick Orchard – Business Plan Table 5.5.1 - Fruit producers near Saskatoon Grower’s Name Contact Person & Location Types of Fruit Davies Saskatoon Orchard Maxwell & Doreen Davies and Terry & Debbie Zerbin SASKATOON, SK Saskatoons Darryl Porter SASKATOON, SK Saskatoons Ben and Ann Epp SASKATOON, SK Strawberries, Saskatoon’s Berry Masters Grant and Audrey Rotzien Saskatoon’s, chokecherries The Berry Barn SASKATOON, SK Saskatoon’s Warman Berry Ranch Moonlake Saskatoon Berry Farm Springside Farms Co. Ltd. Phil and Erna Reddekopp WARMEN,SK Strawberries, Saskatoon’s, raspberries, chokecherries Moonlake Saskatoon Berry Farm Strawberry Ranch, Inc. Prairie Sun Orchards SASKATOON, SK James Wiens WALDHEIM, SK Fruits & Vegetables Strawberries, Saskatoon’s, raspberries Vincent and Mary Fehr HAGUE, SK Strawberries, Saskatoon’s Wayne and Clare Pearson VANSCOY, SK Sour cherries, apples Figure 5.3 - Locations of other Saskatchewan fruit growers A key difference between the fruit producers mentioned above and UPO can offer is in the overall experience and setting that comes along with the UPO U-pick operation. In MBA 821 -- College of Commerce University of Saskatchewan 29 U-Pick Orchard – Business Plan addition, the variety of products for sale at UPO, and other U-pick operations in close proximity (a U-pick Saskatoon Berry operation is nearby) may be advantageous in attracting customers to their location. There are only two other competitors that provide similar aspects with the U-pick orchards, the Saskatoon Berry Barn and Moon Lake Saskatoon Berry Farm. These two locations offer similar overall experience aspects that are provided with the Upick fruit orchards, but neither of them have U-pick apples. UPO is effectively filling an empty niche and if marketed properly, could attract a great deal of customers to their operation. 5.6 Projection of Revenues and Marketing Expenses Sales, revenue projections and budgeted marketing expenses for the first 5 years are outlined below in Tables 5.6.1 & 5.6.2. All expenses are increasing by a 2.5% rate of inflation. Table 5.6.1 - Estimated quantity sold of different products at different locations Product Average Price Quantity Sold 2009 2010 2007 2008 $2.20 $2.80 $2.80 $2.60 500 500 500 500 2000 2000 2000 2000 3500 3500 3500 3500 5000 5000 5000 5000 5500 5500 5500 5500 $5 $9 1357 678 1717 859 2780 1390 3425 1712 5469 2735 Fresh Apples U-pick Farm Lane Farmer's Market Local Grocery Store per kg Cider 2-litre 4-litre per jug Other Products estimated sales proportional to the number of U-pick customers MBA 821 -- College of Commerce University of Saskatchewan 2011 30 U-Pick Orchard – Business Plan Table 5.6.2 - Estimated Revenue from sale of products Product 2007 Total Revenue 2008 2009 2010 2011 Fresh Apples U-pick Farm Lane Farmer's Market Local Grocery Store $1,100 $1,400 $1,400 $1,300 $4,488 $5,712 $5,712 $5,304 $7,854 $9,996 $9,996 $9,282 $11,220 $14,280 $14,280 $13,260 $12,342 $15,708 $15,708 $14,586 Cider 2-litre 4-litre $6,783 $6,105 $8,758 $7,882 $14,177 $12,759 $17,467 $15,720 $27,893 $25,104 Other Product Sales 1,000 4,000 7,000 10,000 11,000 Total Annual Revenues $19,088 $41,855 $71,063 $96,227 $122,341 Table 5.6.3 - Projected marketing expenses for 2007-2011 Marketing Expenses #Per Year Price/Fee 2007 Advertising Newspaper Television Billboards Brochures (5000) Business Cards Tourism Saskatoon Website Community Newsletters Sales Farmer's Markets Tradeshows Transportation/Deliveries Office Supplies (phone etc.) Total Marketing Expenses 5 to 10 2 2 5000 5000 1 Annual Marketing Expenses 2008 2009 2010 2011 10 0 0 700 0.32 0.05 165 700 50 0 0 1400 1600 250 165 700 500 0 0 1428 1632 255 168 102 510 0 0 1457 1665 260 172 104 520 0 0 1486 1698 265 175 106 531 0 0 1515 1732 271 179 108 541 5 100 150 200 25 150 1000 2500 200 153 1020 2550 204 156 1040 2601 208 159 1061 2653 212 162 1082 2706 216 8465 8022 8183 8346 8513 MBA 821 -- College of Commerce University of Saskatchewan 31 U-Pick Orchard – Business Plan 6.0 Financial Plan 6.1 Sources of Funding The only planned source of funding will be the owner’s equity committed by The owner and The owner The owner. A total of $190,000 is required to assure the business stays in a cash positive position throughout its existence. At this time, approximately $149,696 of equity has already been given to the business in the form of capital assets (buildings, land and equipment). UPO also has the opportunity to borrow an estimated $70,000 in long term debt. According to our business model, at 8% financing, this will improve the IRR by 2.3% to 21.5%. There will still be an equity need of $150,000 with this long-term loan, but it may be in the best interest of the company if they require additional financing. However, the intention of the owners is to offer free labour to their operation, thus eliminating a significant portion of the expenses included in this business plan. For the sake of properly evaluating UPO as a viable business venture, we have included a modest wage rate for all labour contributing to this project. Table 6.1.1 Balance Sheet Ended July 2007 U-Pick Orchard Opening Balance Sheet 31-Jul-06 Assets Current Assets: Cash Total Current Assets 17,717 17,717 Fixed Assets: Land Buildings and Equipment Accumulated C.C.A Total Fixed Assets 30,000 119,696 (21,203) 128,493 Total Assets 146,210 Liabilities Current Liabilities Accounts Payable Long Term Liabilities Long Term Debt Equity Owner's Equity Retained Earnings Total Owner's Equity Total Liabilities and Owner's Equity MBA 821 -- College of Commerce University of Saskatchewan 2,974 - 190,000 (46,764) 143,236 146,210 32 U-Pick Orchard – Business Plan 6.2 Summary Tables The financial model that was generated is for a business that sells several products at various prices. These are outlined in the marketing plan, but consist primarily of fresh apples and apple cider. Small amounts of revenue have been included for the sale of other products (other fruit, apple products, and local produce). The fresh apples have at least 4 different points of sale, representing 3 different prices while the cider also has four different points of sale with 2 different prices. This business plan also assumes in the base case assessment that UPO will be successful in selling 100% of its product every year. Table 6.2.1 Summary of Financial Results 2007 Total Sales Revenue Cost of Goods Sold Gross Profit Marketing Expenses Administration Salaries Net Income Before Tax Income Tax Net Income Net Present Value (NPV) Internal Rate of Return (IRR) 6.3 2009 2011 2013 2016 19,088 72,345 129,156 180,832 273,927 52,250 63,719 91,493 116,104 154,337 (33,161) 8,626 37,663 64,728 119,590 8,465 8,183 8,513 8,857 9,399 5,138 7,566 9,413 10,618 12,582 (46,764) (7,123) 19,737 0 0 0 (46,764) (7,123) 19,737 45,252 97,609 2,448 9,761 42,805 87,848 -10,177 19.2% Critical Variables Several variables were tested to determine their relative effect on the ability of this business to generate profits. The following table shows a list of the variables that were tested along with their relative level of importance: 1 = critical for success, 2 = important for success and 3 = minor importance. Note that in order to determine the effect of the price variable, we set the % yield sold as fresh or cider as either 100% or 0% so that only one variable (price) was changing at one time. As there are many variables that could change simultaneously, we did not further analyze the % yields sold as fresh vs cider. MBA 821 -- College of Commerce University of Saskatchewan 33 U-Pick Orchard – Business Plan Table 6.3.1 List of Critical Variables Variable Quantity of Apples Sold % of Yield Sold Fresh % of Yield Sold as Cider Sale Price of Fresh Apples Sale Price of Cider Employee Wages Inflation 6.4 Level of Importance (1-3) 1 1 1 1 1 2 3 % Change Required for IRR=0 -59% Depends on price Depends on price -68 to -75% -44 to -46% +122% +625% Risk Analysis Because UPO has a fairly diversified offering of products (different prices and location of sale), in order to analyze the variable of price, we considered 100% of sales to either be fresh apples versus cider and not a combination of both. The base case for assessing price also represents the analysis of the % yield sold either as fresh or as cider. That is, we only assessed the possibility of selling 100% fresh product versus 100% cider. This provides an adequate comparison of the relative profit margins when selling proportionally more of the fresh versus cider product. The table below outlines the base case, best case and worst case variables. The base case represents what is currently reported throughout the business plan and in the financial statements based on research and assumptions made throughout, the best case is our best estimate of what is reasonable to expect (except the inflation rate which is arbitrarily high to show the lack of effect it has on the bottom line) and with the variables as reported in the table below, has an IRR = 19.2%. For the best and worst case scenarios, only one variable is changed at any time, the others remaining as with the base case. The different IRR’s are reported beside the best case scenarios, but the worst case scenario was set such that the IRR = 0. MBA 821 -- College of Commerce University of Saskatchewan 34 U-Pick Orchard – Business Plan Table 6.4.1 UPO Scenario Cases Variable % Yield Actually Sold % Yield Sold Fresh % Yield Sold as Cider Price of Fresh Price of Cider Employee Wage Rate Inflation Rate Base Case 100% 22.4% 77.6% $2.2-2.8/kg $2.5/L $9/hr 2% 100% 100% 0% $4/kg $5/L $8.05 -20% Best Case IRR=19.2% IRR=21.6-28.4% IRR=13.5-14.8% IRR=40.2% IRR=37.4-38.4% IRR=20.8% IRR=29.2% Worst Case 41% 0% 100% $0.71/kg $1.35/L $20/hr 14.5% Because it is more profitable to sell fresh apples versus the cider, the best case scenario shows 0% for cider sales and 100% for fresh apple sales. Refer to the Excel document provided (Critical Variables worksheet) for more detail regarding the critical variables used and the resulting NPV and IRR values. 6.5 Break-even Analysis A break-even analysis was performed for Net-Income, Cash Flow and IRR (IRR=0) examining pricing changes for both fresh apples versus apple cider when 100% of the product is sold as either fresh or as cider. The graphs presented below show the relative pricing requirements to achieve break-even every year. Because of the small volume of production in the first year and the higher cost structure, the first year break-even prices are quite high, but drop rapidly for both products, to (and below) the levels where the products will actually be priced. This is a good indication that the business will be viable in the short run. Figure 6.5.1: Break-even Analysis for 100% Fresh Apple Sales 8 7 6 IRR = 0 5 Net Income Breakeven 4 3 Cash Flow Breakeven 2 1 16 20 15 20 14 20 12 13 20 20 11 20 10 20 09 20 08 20 07 0 20 $ MBA 821 -- College of Commerce University of Saskatchewan 35 U-Pick Orchard – Business Plan IRR = 0 Net Income Breakeven Cash Flow Breakeven 20 07 20 08 20 09 20 10 20 11 20 12 20 13 20 14 20 15 20 16 $ 20 18 16 14 12 10 8 6 4 2 0 Figure 6.5.2: Break-even Analysis for 100% Apple Cider Sales (2-Liter Jugs) After examining the results from the base case scenario, it appears that UPO is a decent investment with an internal rate of return (IRR) 19.2% and an external rate of return (ERR) of 17.2%. UPO shows a positive net income in the fourth year of operation. After 10 years of operation, the net present value (NPV) is only showing a negative value because we have the required rate of return (RRR) set at 20%. Although we could not find a Canadian apple industry average IRR, 19.2% is quite a decent return for this kind of business. The critical factors for UPO are to assure 100% sales of inventory each year, and the selling price of the products. If UPO fails to sell 59% of its product, the IRR = 0%. Creative marketing and plenty of effort should result in a successful annual sales percentage and the fact that 59% can remain unsold before there is trouble gives a lot of breathing room for UPO. In addition, any unsold apples can be made into cider product which has a much longer shelf life and can defer sales volume as necessary. The more likely scenario isn’t whether or not 100% of the product will be sold, but whether the product will be sold as the more profitable fresh apples, or as cider. The selling price is also surprisingly flexible before bringing the IRR to 0%. That is, if 100% of the sales were to come from a single product, the price could still be reduced by almost 50% before UPO’s IRR reached 0%. These are outlined in more detail in the excel spreadsheets provided (Critical Values worksheet). In addition, the weather might play a critical role in the yields at UPO. There is a possibility that harsh winters would significantly damage the orchard, or that cool summer temperatures or other MBA 821 -- College of Commerce University of Saskatchewan 36 U-Pick Orchard – Business Plan unfavourable weather negatively affect the fruit yield. However, the most common source of weather related problem, drought, has been mitigated by establishing a reliable irrigation system, and is therefore not a factor to be considered. MBA 821 -- College of Commerce University of Saskatchewan 37 U-Pick Orchard – Business Plan 7.0 Conclusion Upon completion of the U-Pick Orchard business plan, it has been concluded that this venture is feasible. The business plan has shown that UPO could remain profitable even if certain critical variables changed quite significantly. The key to success for the orchard is in implementing successful marketing strategies. By portraying an overall high quality experience at the orchard and with the product, the business’s image will help boost sales to assure all inventory is sold. The business does have a negative cash flow in its first few years, but as apple and cider yields grow and mature, so will its net income. An IRR of 19.2% is an excellent expected return for this business. MBA 821 -- College of Commerce University of Saskatchewan 38 U-Pick Orchard – Business Plan 8.0 References 1. Google Maps: www.google.com/maps 2. Saskatoon Populace: A Semi-Annual Publication of Demographic and City Planning Information. http://www.city.saskatoon.sk.ca/org/city_planning/resources/populace_newsletter/Populace_ Spring_2005.pdf 3. Agriculture and Agri-Food Canada (AAFA). 2003. 2002/2003 Canadian Fruit Situation and Trends including apples, tender fruits, grapes (Vinifera) and berries http://www.agr.gc.ca/misb/hort/sit/pdf/fru_02_03_e.pdf 4. Agriculture and Agri-Food Canada (AAFA). 2003. Apple Varieties in Canada. http://www.agr.gc.ca/malus/varieties_e.html 5. Breau of Stats. 2007. Population estimate. http://www.stats.gov.sk.ca/ 6. Saskatchewan Fruit Growers Association (SFGA) Find A Product. http://www.saskfruit.com/ 7. Saskatchewan Fruit Growers Association (SFGA) Members Location Map. http://www.saskfruit.com/modules.php?name=FindAGrower 8. Statistics Canada. 2005. Population urban and rural, by province and territory. http://www40.statcan.ca/l01/cst01/demo62i.htm 9. Statistics Canada. 2006. Food Consumption Highlights. http://www.statcan.ca/english/ads/23F0001XCB/highlight.htm 10. USDA/FAS. 2004. World Apple Situation. http://www.fas.usda.gov/htp/horticulture/Apples/World%20Apple%20Situation%20200304.pdf 11. Estimate based on information obtained from The owner and The owner 12. Agriculture and Agri-Food Canada (AAFA). 2002. Canadian Apple online. http://atn-riae.agr.ca/applecanada/production-e.htm MBA 821 -- College of Commerce University of Saskatchewan 39 U-Pick Orchard – Business Plan Appendix A: Financial Projections MBA 821 -- College of Commerce University of Saskatchewan 40 U-Pick Orchard – Business Plan Appendix B: U-Pick Orchard Logo MBA 821 -- College of Commerce University of Saskatchewan 41 U-Pick Orchard – Business Plan Appendix C: UPO Apple Cider Container Labels MBA 821 -- College of Commerce University of Saskatchewan 42