Interpersonal Process Analysis
Student:
Date:
Patient’s Initials:
Unit:
Clinical Instructor:
Current Legal Status (Vol, 5150, 5250, 30 day, T-Con, LPS-Conservatorship):
Multiaxial Diagnostic System:
Axis I (Clinical Disorder):
Axis II (Personality Disorder / Mental Retardation):
Axis III (General Medical Conditions):
Axis IV (Psychosocial and Environmental Problems):
Axis V (Global Assessment of Functioning Scale):
1. Description of the client: Age? Sex? Ethnicity? Marital Status? What precipitated hospitalization? Number of days in the hospital?
Mental Status, etc.
2. Description of environmental setting where interaction took place. Explain the reasons for a supportive or non-supportive
environment. (e.g. noise, distractions, light, temperature, etc.)
08/2011
NURS 214L Psychiatric/ Mental Health Nursing
1
Student:
Interpersonal Process Analysis
Student:
Client
Verbal (quotes) and Nonverbal
Communication (behavior, tone of
voice, eye contact, mannerisms,
etc.)
Verbal (quotes) and Nonverbal
Communication (behavior, tone of
voice, eye contact, mannerisms,
etc.)
Goal of the Interaction (realistic and
measurable)
Goal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
Verbal:
Nonverbal:
08/2011
Communication Techniques
 Identify communication technique
used define your communication
technique
 Was the communication
therapeutic or non-therapeutic?
 Which defense and coping
mechanisms did the client use?
Rationale based on your client.
NURS 214L Psychiatric/ Mental Health Nursing
Date:
Critique and Analysis
(effective or not effective? Could
have said…)
Document your thoughts and
feelings during the interaction.
Was your goal accomplished?
2
SUMMARY
1. Evaluation: After analyzing the interaction, provide a description on how the interaction progressed. Identify the reasons for
successful process or unsuccessful process. What did you learn from the interaction with your patient? What was the common theme
of the interaction
2. How did you personally feel about the interaction? What would you change if you had to redo the interaction? What was your
anxiety level from one to five? What was your client’s anxiety level from one to five?
08/2011
NURS 214L Psychiatric/ Mental Health Nursing
3
Interpersonal Process Analysis Rubric
Program Learning Outcome #7: Utilize effective communication to interact with patients, families, and the interdisciplinary
health team.
Course Learning Outcome #3: Initiate therapeutic nurse-client relationship then analyze verbal and non-verbal interactions,
defense mechanisms, and coping mechanisms.
Essential VI: Interprofessional Communication and Collaboration for Improving Patient Health Outcome.
 Adequately describes
the environment with
adequate detail where
the interaction took
place.
2
(Approaching
Expectations)
 Vaguely describes the
environment with some
detail regarding where
the interaction took
place.
1
(Does Not Meet
Expectations)
 Lack description of
the environment and
presents no detail of
where the interaction
took place.
 Clearly and accurately
describes the client’s
description in detail.
 Adequately describes
the client’s description
with adequate detail.
 Vaguely describes the
client’ description with
some detail.
 Lack description of
the client and presents
no detail.
Communication
Goals
 Clearly and accurately
identifies realistic and
measurable
communication goals.
 Adequately identifies
realistic and measurable
communication goals.
 Vaguely identifies
realistic and measurable
communication goals.
 Fails to identify to
identify realistic and
measurable
communication goals.
Student
Communication
 Clearly and accurately
identifies all verbal and
non-verbal
communications.
 Adequately identifies
verbal and non-verbal
communications.
 Vaguely identifies
some, but not all of the
verbal and non-verbal
communications.
 Fails to identify either
the verbal and nonverbal communications.
Client
Communication
 Clearly and accurately
identifies all verbal and
non-verbal
communications.
 Adequately identifies
client’s verbal and nonverbal communications.
 Vaguely identifies
some but not all of the
client’s verbal and nonverbal communications.
 Fails to identify either
client’s verbal and nonverbal communications.
Communication
Techniques
 Clearly and accurately
identifies therapeutic
and non-therapeutic
 Progressively
identifies therapeutic
and non-therapeutic
 Vaguely identifies
some, but not all
therapeutic and non-
 Fails to identify any of
the therapeutic and nontherapeutic
4
(Exceeds Expectations)
3
(Meets Expectations)
Environment
Description
 Clearly and accurately
describes the
environment with clear
detail of where the
interaction took place.
Client
Description
CRITERIA
08/2011
NURS 214L Psychiatric/ Mental Health Nursing
4
Points
X2
communication
techniques. Consistently
able to explain the
rationale for using
selected techniques.
communication
techniques.
Progressively able to
explain majority of the
rationale for using
selected techniques.
2
(Approaching
Expectations)
therapeutic
communication
techniques. Able to
explain some of the
rationale for using
selected techniques.
Clearly and accurately
identifies client’s defense
mechanisms.
Progressively identifies
client’s defense
mechanisms.
Vaguely identifies some
but not all defense
mechanisms.
Fails to identify client’s
defense mechanisms.
Clearly and accurately
identifies client’s coping
mechanisms.
Progressively identifies
client’s coping
mechanisms.
Vaguely identifies some
but not all coping
mechanisms.
Fails to identify client’s
coping mechanisms.
Critique and
Analysis
Clearly and accurately
interprets if the
communication
technique was effective
or not. Clearly
interpretation of
thoughts and feelings
regarding statements.
Progressively interprets
if the communication
technique was effective
or not. Identifies
interpretation of
thoughts and feelings
regarding statements.
Vaguely interprets if the
communication
technique was effective
or not. Vague
interpretation of
thoughts and feelings
regarding statements.
Fails to interpret if the
communication
technique was effective
or not. Lack justification
of one’s analysis and
interpretation of feelings
regarding his or her
statements.
Evaluation
Expresses clear and
precise point of view.
Responds strongly
regarding personal
feelings regarding the
interaction.
Progressively expresses
own point of view and
own personal feelings
during the interaction.
Difficulty expressing
own point of view,
vague response
regarding personal
feelings during the
interaction.
Fails to clearly express
own point of view and
describe personal
feelings during the
interaction.
CRITERIA
Defense
Mechanism
Coping
Mechanism
General
Organization
08/2011
4
(Exceeds Expectations)
Accurate APA format,
appropriate citations and
references,
No spelling or grammar
errors.
3
(Meets Expectations)
Adequate APA format.
Minimal citations and
references are
appropriate. Few
spelling or grammar
errors.
Numerous APA format
errors, Inaccurate
citations and references.
Few spelling and
grammar errors.
NURS 214L Psychiatric/ Mental Health Nursing
1
(Does Not Meet
Expectations)
communication
techniques used. Fails to
explain the rationale for
using the selected
communication
techniques.
Points
X2
X2
X2
X2
Fails to utilize APA
format.
No citations or
references included,
numerous spelling and
grammar errors.
5
CRITERIA
4
(Exceeds Expectations)
3
(Meets Expectations)
2
(Approaching
Expectations)
1
(Does Not Meet
Expectations)
Total
64 points
COMMENTS:
STUDENT SIGNATURE:
DATE:
INSTRUCTOR SIGNATURE:
DATE:
08/2011
NURS 214L Psychiatric/ Mental Health Nursing
6
Points