Operations Management Review Sheet - Exam 2 (Wednesday, October 23, 2002) Capacity Planning – Design Capacity, Effective Capacity, Actual Output Efficiency versus Utilization Bottlenecks and Capacity Quantitative Approaches to Capacity Planning (Decision Trees) Product versus Process-Oriented Layout Location Strategies o o Product Facility Regional Facility Location Strategies o Load Distance (Center of Gravity) Method o Vogel’s Approximation Method (VAM) versus Linear Programming (LP) o Penalty Cost (logic behind a penalty cost in VAM) o The use of a “dummy” row or column in VAM PERT/CPM (Project Management) One time estimate versus three time estimates for an activity Activity Variance versus Project Variance Project completion dates and probabilities Critical Path(s) Slack Shortening Project Completion Times TEST FORMAT: Multiple Choice – 27 Questions @ 3.7 each 15 Quantitative 12 Qualitative