Newsletter
Autumn
2012
www.cowgillsurgery.co.uk
Our mission statement to you
Cowgill Surgery aims to deliver excellent, confidential, accessible healthcare to every patient in a timely,
effective manner. Our commitment to personal development enables our staff to become effective
members of a caring, friendly, approachable team providing health promotion and prevention services to
all patients. As a team we continually work together to achieve high levels of patient satisfaction.
Flu programme 2012 - 2013
If you are over 65 years of age or have a chronic disease you are eligible for the flu vaccination. It is
important to have the flu vaccination because:
Flu is a very serious disease and can be fatal
 between 3000 and 4000 people die from flu each year
 the vaccine is the best way to protect you against flu
 the flu jab can not give you the flu, as it is not live.
 If you are healthy you should still have the jab.
If you are eligible for the vaccination please ask reception to book you into one of our flu clinics.
We are offering a variety of clinics for patients to attend. We have 2 open clinics on Tuesday 2nd October
between 0830 and 12.00 and then 12.30 to 5.30 pm and then on Wednesday 10th October between 12.30
and 3.30. No appointment is necessary – just turn up.
Other clinics are available by appointment – please ask reception for details
Practice News:
Results of the 2011 practice survey and 2012 action plan.
Please see the results of our last patient survey on the Patient Participation notice board or read the report
on-line at www.cowgillsurgery.co.uk. We were very pleased with the positive feedback from the survey
and thank all of those who took the time to tell us their thoughts. Please let us have any feedback at any
time. Either speak to any member of reception staff or leave a comment in the box at the back of
reception.
Cowgill Surgery, Thornaby Drive, Clayton, Bradford BD14 6ES
Tel & Fax 01274 882372
www.cowgillsurgery.co.uk
Clinical Commissioning Groups (CCG).
Cowgill Surgery are part of the Bradford Clinical Commissioning Group which will replace the Primary
Care Trust when this ceases to exist from 1st April 2013.
The Practice is actively involved in the shaping of the Clinical Commissioning Group and participates in
regular discussions.
Quality Practice Award
Cowgill Surgery has recently become one of the few practices in the country to achieve the prestigious 'Quality
Practice Award' from the Royal College of General Practitioners. This took place over an eighteen month period
and involved the whole practice team working together. The whole team were involved in producing a portfolio of
written evidence set against a number of criteria covered in six modules. This was followed up with a full
assessment day visit conducted by a team of four (a GP, nurse, manager and lay person).
The Quality Practice Award (QPA) is a criterion-based quality accreditation process undertaken by Primary Health
Care Teams across the United Kingdom. The purpose of the award is to improve patient care by encouraging and
supporting practices to deliver the very highest quality care to their patients. The award recognises the commitment
of the entire team, including the attached staff, in providing high quality care for patients within a learning and
adaptive environment.
Look out for the plaque displayed in the surgery.
Are you a carer?
If you look after a family member, friend or neighbour who has a physical disability, mental
health problem, drug/alcohol addiction or who needs extra help due to their age and infirmity,
then you are a carer.
The Carers’ Resource gives tailored support and information to unpaid carers and vulnerable
people. It is an independent, award-winning Yorkshire charity which is open to everyone and
offers free emotional and practical help to enable them to cope.
To find out more about any of our services please don’t hesitate to contact us on 01274 449660
or stop by and visit us at Unit 15, Park View Court, St Pauls Road, Shipley, BD18 3DZ.
Cowgill Surgery, Thornaby Drive, Clayton, Bradford BD14 6ES
Tel & Fax 01274 882372
www.cowgillsurgery.co.uk
Patient Participation Group
To make the group work more effectively
we are keen to have representation from
a wide range of patients.
Are you interested in finding out more
about how your surgery works?
Would you like to be part of shaping
health services for the future?
Come along to the next meeting on
Thursday 18th October at Cowgill
Surgery between 1-2pm
Stop and Think
A&E and 999 services are for
emergency and life- threatening
conditions only.
Get the right treatment for you and help
the NHS to manage its resources.
Visit www.nhs.uk
Or call NHS Direct on 0845 4647
update your details, join a patient
reference group as well as find a
wealth
of
health
related
information.
We are always keen to hear your
comments. Please make them
known either positive or negative,
to a member of staff or place in the
box situated in the waiting room.
Please let us know as soon as
possible if you are unable to
attend an appointment
Help us to help you…….
Please inform us as soon as
possible if you change your
address and / or telephone
number so that our records can be
kept up to date.
Website
Do you know that Cowgill Surgery
now has its own website?
Have you seen the leaflet entitled
‘How we use your health records’.
Have you had a look to see what
you think?
If not look out for it in the surgery
It tells you ;
Why the NHS collects information about
you and how it is used
With whom information is shared
Your right to see your health records
How we keep your records confidential
www.cowgillsurgery.co.uk
You will find details of all the
services provided by the practice.
You can order prescriptions,
Cowgill Surgery, Thornaby Drive, Clayton, Bradford BD14 6ES
Tel & Fax 01274 882372
www.cowgillsurgery.co.uk
Comments please:
We hope you find this newsletter
useful. If you would like to make
any comments or suggestions for
future issues please use the slip
below
Newsletter comments /
suggestion
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Cowgill Surgery, Thornaby Drive, Clayton, Bradford BD14 6ES
Tel & Fax 01274 882372
www.cowgillsurgery.co.uk