Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER I INTRODUCTION A. Purpose of the Country Governance Assessment 1. Background 1. This Country Governance Assessment (CGA) is intended to: (i) inform the Asian Development Bank (ADB)’s governance strategy and program options in Bangladesh; (ii) serve as a resource for the Government of Bangladesh (the Government) to enhance its collaboration with ADB in strengthening governance to reduce poverty and promote national economic growth and development; (iii) and contribute to the process of information sharing and coordination between ADB and other development partners that support governance reform.1 The assessment was conducted between March 2003 and August 2003. 2. ADB has commissioned CGAs in various formats since 1997. They are now conducted as standard practice in the preparation of Country Strategy Papers (CSPs). This report has benefited from ADB’s earlier CGA experience and the variety of reference materials that ADB, the World Bank, and other international agencies have produced as guidelines for governance assessment. While ADB has commissioned occasional governance reviews in Bangladesh in the past, this is the first full CGA that it has undertaken. It reflects ADB’s contributions to governance reform in Bangladesh to date and its commitment to expand its role in the future, informed by ongoing research and dialogue that will build on this preliminary work. 3. The assessment draws on a combination of sources. It was primarily informed by the wealth of existing literature on governance reform, including government policy papers and task force reports (such as the Report of the Public Administration Reform Commission (PARC);2 ADB policy papers, project documents, and country program performance reviews; reports of the World Bank and other development partners (including the World Bank’s recent Taming Leviathan: Reforming Governance in Bangladesh3); and policy briefs prepared by the Centre for Policy Dialogue (CPD) and other local organizations. The assessment was further informed by consultations with public officials and representatives of the private sector, civil society, and donor agencies. Time and resource limitations precluded the application of surveys or other empirical research tools of the kind that have informed some governance assessments by ADB in other countries. The report makes occasional note of issues that will benefit from focused, follow-up research that was beyond the scope of this general assessment, particularly in individual sectors of special interest to ADB. ADB is committed to adopt OECD’s Harmonizing Donor Practices for Effective Aid Delivery and views governance as a thematic area that can be effectively mainstreamed. 2 Government of Bangladesh (2000), Public Administration for 21st century – Report of the Public Administration Reform Commission, three volumes, Dhaka. 3 The World Bank (2002), Taming Leviathan: Reforming Governance in Bangladesh, Washington, DC, The World Bank. 1 1 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 2. Importance of Good Governance to ADB and Its DMC Partners 4. The quality of governance in the Developing Member Countries (DMCs) with which ADB collaborates presents a combination of risk and opportunity for ADB in pursuing its overarching objective of poverty reduction. ADB monitors the state of governance in DMCs for a variety of purposes. These include: (i) understanding the impact of governance on the poor; (ii) informing policy dialogue with DMC governments on key governance issues of mutual interest; (iii) promoting public information sharing and dialogue on governance reform; (iv) identifying risks and opportunities from the governance perspective in priority sectors and projects; (v) developing indicators and benchmarks for governance reform; (vi) identifying the relationship between public governance and the private sector or civil society; and (vii) making informed decisions regarding the size and composition of country program portfolios.4 CGAs provide a broad overview of governance and some analysis of issues relevant to ADB country strategies, guided by the CGA basic framework and additional areas of focus specified by CGA managers. This assessment augments the standard framework with supplementary analyses of governance issues in six sectors of particular interest to ADB (Chapters IX to XIV) and an overview of current donor work and coordinating mechanisms in governance reform (Chapter XV).5 The sectoral governance analysis presented in Chapters IX through XIV is not intended to provide an exhaustive review of governance in these specialty areas; rather, the sector chapters aim to highlight key governance challenges, ADB contributions to date, and issues and opportunities for reform, as a basic resource for the targeted governance strategies and program interventions to be developed by ADB sectoral specialists. B. Guiding Considerations 1. Governance Defined 5. ADB defines governance as “the manner in which power is exercised in the management of a country’s economic and social resources for development.” As the definition implies, the ADB concept of governance centers on the institutional environment in which citizens interact among themselves and with government agencies and officials, and the ingredients for effective development management.6 ADB considers four mutually reinforcing elements of good governance as yardsticks in assessing the quality of development management in a DMC: accountability, participation, predictability; and transparency.7 Accountability: Good governance is dependent on public officials being accountable for the actions or omissions of government agencies and performing their responsibilities within the scope of the enabling laws from which their authority derives. The accountability of public officials and agencies is best measured by reference to clear and precise standards of performance and through the objective 4 Asian Development Bank (2003), Country Governance Assessment Review (Draft), at 2. See Chapters IX through XIV (financial sector, small and medium enterprise development, education, health, transport, and energy) and Chapter XV, Section A-4 (summary of donor activities in the field of governance). The six sectors represent a sampling of areas of interest to ADB, as opposed to an exhaustive list. Similarly, the review of donor activities is not exhaustive summary of the work of all donors involved in governance programs. 6 Asian Development Bank (1995), Governance: Sound Development Management, at 3. 7 For a detailed elaboration of the four elements of good governance, see Ibid at 7-13. 5 2 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 scrutiny of independent monitoring and oversight bodies representing the public and private sectors. Participation: Development initiatives are ultimately concerned with the quality of life of citizens as primary beneficiaries, agents, and informed participants. Government structures, policy-making procedures, and public decision-making mechanisms should ideally extend ample space and opportunity for citizens, community organizations, members of the private sector, and other stakeholders to inform the design and implementation of public programs and projects. Predictability: Relations between citizens and public institutions is dependent on the fair and consistent application of laws, regulations, and policies. The predictable application of regulatory provisions and policy directives through sound legal and regulatory systems facilitates the rational assessment of business risks, thereby lowering transaction costs and reducing the risk of arbitrariness in government decision-making. Transparency: To make informed decisions regarding their economic, legal, and other interests, citizens depend on timely and accurate information on government rules, regulations, and policies. Subject to reasonable limits, there should be a free flow of information from government agencies to the general public, as well as between all branches of government service and within individual public agencies. 6. These four yardsticks—in particular, the principle of accountability—serve as a central basis for this country governance assessment, supplemented by occasional reference to best practice or relevant experience in other Asian countries in which ADB works. The assessment further acknowledges and takes account of the value of clearly defined objectives in designing, implementing, and monitoring the impact of governance reform strategies, and the role of appropriate management incentives in advancing governance reform initiatives. 7. In accordance with its institutional charter and mandate, ADB focuses primarily on the economic dimension of governance, while taking account of non-economic factors that have demonstrable and direct economic effects.8 Accordingly, while this report makes frequent reference to partisan tensions, human rights and security, a deteriorating law and order situation, and other factors that affect the governance environment, it focuses primarily on institutional and policy constraints to governance reform and on relations between public institutions and other stakeholders—including the private sector and civil society—as keys element in the process of redefining the optimal role of the state. 2. Governance and Poverty Reduction 8. ADB’s overarching goal of poverty reduction has particular significance in Bangladesh, where a large percentage of the population lives below the poverty line. All stakeholders, including public officials, local development practitioners, and the donor community, are acutely aware of the grinding impact of poverty on the quality of life of citizens, particularly women, minorities, and other marginalized groups. In recent years, there has been a growing interest in the role governance in poverty reduction efforts. In 8 Ibid at 23. 3 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Bangladesh, it is recognized that the quality of governance weighs in the prospect of achieving the economic growth trajectory required to meet ambitious national poverty reduction goals set by the Government and its development partners.9 Good governance is believed to benefit the poor directly through responsible and adequately resourced local governance, quality education and public health services, and opportunities for citizens to play an informed role in public decision-making. To this end, ADB is especially concerned with systematic interventions that have a medium to longterm impact in reducing poverty by promoting policy reforms, assisting the development of physical and institutional capacity, and designing projects and programs that better address poverty.10 ADB governance strategy is guided by the view that: Poverty is a deprivation of essential assets and opportunities to which every human is entitled. Everyone should have access to basic education and primary health services. Poor households have the right to sustain themselves by their labor and be reasonably rewarded, as well as having some protection from external shocks. Beyond income and basic services, individuals and societies are also poor—and tend to remain so—if they are not empowered to participate in making the decisions that shape their lives.” [Emphasis added] 11 9. The governance dimension of poverty reduction is reflected in the understanding that poverty is more than a deprivation of material assets and entitlements. It deprives the poor of opportunities to participate in public decision-making processes, including local governance, formal legal dispute resolution, administrative procedures, and resource allocation. Accordingly, the quality of governance is critical to poverty reduction. Good governance helps to ensure participatory policy-making, sound macroeconomic management, and transparent use of public funds. It also helps to promote private sector growth, effective public service delivery, and adherence to the rule of law.12 Since efficient delivery of basic services by the public sector is of fundamental importance to the poor, weak governance has a disproportionately negative impact on them. Accordingly, poverty reduction initiatives should combine national and local-level governance elements. For example, public administration and expenditure management at the national level must be strengthened to promote economic growth and social development, while at the same time responsibility for provision of public services should be devolved to the lowest appropriate level of government and steps taken to enhance the capacity of local government bodies and officials to fulfill their responsibilities.13 3. Governance Dimension of National Poverty Reduction Strategy 10. The Government recently adopted an Interim National Poverty Reduction Strategy (I-NPRS).14 The I-NPRS embodies many of the mutual commitments 9 It is generally accepted that economic growth must increase from its current level of 5.4 percent per annum to a sustained level of at least seven to eight percent to meet national poverty reduction and associated development targets. 10 Asian Development Bank (1999), Fighting Poverty in Asia and the Pacific, Manila, ADB, at 7. 11 Ibid at 1-2. 12 For an elaboration of the role of good governance in reducing poverty, see ADB (1999) Fighting Poverty. 13 Ibid. 14 Government of Bangladesh (2003), A National Strategy for Economic Growth, Poverty Reduction, and Social Development. Economic Relations Division, Ministry of Finance. 4 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 enshrined in the April 2002 Partnership Agreement on Poverty Reduction (Partnership Agreement) between the Government and ADB.15 The Partnership Agreement reflects joint commitment to the Government’s long-term goal of meeting or exceeding targets set under “International Development Goals” established through World Summit meetings in the 1990s. It also reflects a shared commitment to the Government’s medium-term goals of halving the proportion of people living below the poverty line nationwide by 2010, achieving universal primary education,16 and related improvements in maternal and child health and gender equity. The Partnership Agreement further underlines the importance of “pro-poor” economic growth through improvements in agriculture, rural infrastructure, and the environment for small and medium enterprise (SME) development. 11. In addition, the Partnership Agreement reflects the importance of good governance in the context of women’s empowerment, improved education and health services, and giving voice to the poor through improvement in the institutional capacity of local government. For its part, ADB is committed to facilitate the goals and objectives enshrined in the Partnership Agreement, including the specific governance strategies of corruption prevention, improved sectoral efficiency, participatory decision-making, capacity building of local government, and improved financial management. 12. ADB is firmly committed to assist the Government and other donor partners in to achieve the goals set and principles enshrined in the I-NPRS, including the governance dimension of poverty reduction. In fact, the I-NPRS elaborates on many of the goals articulated in the earlier Partnership Agreement. Toward the overarching strategic goals of poverty reduction and accelerated social development, the strategy sets a series of targets to be met by 2015, guided by the need to increase the pace of poverty reduction from 1.5 percent in the 1990s to 3.3 percent between 2000 and 2015, as well as to achieve GDP growth of at least 7 percent per annum during the same period.17 While the I-NPRS dedicates an entire section to the governance dimension of national poverty reduction goals, the importance of stronger governance practices across all sectors is implicit throughout the text. 13. The I-NPRS underlines the need for participatory governance to strengthen the voice of the poor, the importance of transparency and accountability in reforming and deepening political institutions for pro-poor governance, and the value of independent civic monitoring of strategy outcomes and the building of competitive pressure groups around the reform agenda. Specific governance objectives include: creating a competitive environment across all segments of society, bolstered by the free flow of information; establishing and enforcing clear rules and regulations for public sector 15 Government of Bangladesh and Asian Development Bank (2000), Partnership Agreement on Poverty Reduction. 16 On a completion basis. 17 The targets include: eradication of hunger, chronic food insecurity, and extreme destitution; reduction in number of people living below the poverty line by 50 percent; attainment universal primary education for all girls and boys of primary school age; elimination of gender disparity in primary and secondary education; reduction in infant and under five mortality rates by 65 percent, and eliminate gender disparity in child mortality; reduction in the proportion of malnourished children under five by 50 percent and elimination of gender disparity in child malnutrition; reduction in maternal mortality rate by 75 percent; access to reproductive health services for all; substantial reduction (if not total elimination) of social violence against the poor and other disadvantaged groups, especially violence against women and children; disaster management; and prevention of environmental degradation for overcoming the persistence of deprivation (at 7-8) 5 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 administration, supported by separation of power among the respective branches of government and oversight arrangements; and promoting civil society voice and participation, with a particular emphasis on the poor, women, and other disadvantaged groups. 14. Specific institutional reform priorities identified in the I-NPRS include improvement in the oversight role of Parliament; greater judicial independence through the establishment of separate Judicial Service and Judicial Pay Commissions; and enhanced police capacity to deal with corruption, crime, and violence against women through institutional reform and the introduction of civilian oversight mechanisms. The INPRS also calls for the framing and adoption of a “Citizens Charter” to enshrine the rights of individuals to access public services (with an initial focus on primary health, education, and reproductive health) and more efficient and accountable management of public resources. Chapter XV of this report (Strategy) includes a summary of donor concerns regarding the governance dimensions of the I-NPRS. 15. Other development partners, including the United Kingdom’s Department for International Development (DFID), have tied their country program strategies to poverty reduction, in terms consistent with the goals of the I-NPRS. ADB welcomes its role in a community of donors that share a common commitment to assist the Government of Bangladesh and local civil society and private sector partners in reducing poverty through strategies that include governance reform. 4. Basis for Assessing the Quality of Governance in Bangladesh 16. It is important to ground an assessment of governance in Bangladesh in a comparative baseline that will serve both as an immediate standard of measure and as a basis for monitoring changes over time. In an age in which governments throughout the world are working to improve standards of governance, with broad variations in the respective standards from which they begin and in the financial and technical resources on which they can draw, it would be unfair to compare present standards of governance in Bangladesh with those of an industrialized nation that has substantial resources to invest in reform efforts or a tradition of continuous democratic governance over many generations. 17. This report draws on a variety of assessment tools and guide questions developed by ADB, the World Bank, and other agencies for application in the many countries in which they work. In applying these tools in the Bangladesh context, the report strives to take account of resource constraints and other factors. There are some cases in which there is little to distinguish highest international standards from those applicable in Bangladesh—for example, where Bangladesh is signatory to an international covenant or convention to which specific domestic standards or obligations attach. In other cases, resource and other constraints call for the application of standards that measure present circumstances or the pace of progress on a more modest scale. Most of the assessment tools applied in this report are qualitative, with the majority reported in narrative descriptive terms rather than statistically or with the use of tables or other comparative indicators. Unless expressly stated, the report assesses the quality of governance according to standards that a nation whose economic development, physical conditions, and other defining circumstances are comparable to those of Bangladesh could be reasonably expected to meet. 6 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 18. Appendix I of the report presents some sample proxy measures of governance reform in Bangladesh that may serve as simple tools in measuring the future progress of governance reform initiatives. While these sample measures are both basic and preliminary, it is hoped that they will contribute to the development of more sophisticated monitoring and assessment tools on which the Government of Bangladesh, local stakeholders, and the international donor agencies can collaborate. C. Objective, Structure, and Conceptual Framework of the Report 1. Modest Objective 19. Three points are clear on reflection of experience to date in governance reform in Bangladesh: first, weak governance poses a serious impediment to poverty reduction and broader development goals, with particularly severe implications for the poor, women, and other marginalized groups; second, Bangladesh has served as a virtual laboratory for the study of governance practices and the implementation of ambitious reform initiatives since Independence; and third, substantial investments in many areas, over many years, have secured only modest improvements in overall governance standards. Can an additional assessment add further value to a field that is crowded with investment, experience and insight, a mix of progress, regression, and static state, and enduring commitment among champions of governance reform within government, civil society, the private sector, and the donor community? This report is guided by the modest objective of assisting ADB and the Government of Bangladesh to strengthen governance in select area that will advance shared development goals and serve as models and impetus for broader governance reform efforts, as well as to contribute to improved coordination and information sharing between ADB and other development partners. In particular, it aims to: Assess the current state of governance in Bangladesh, with a focus on select development management issues and select sectors of interest to ADB; Provide general recommendations on priority governance reform opportunities in key areas, with a particular focus on reform initiatives that will facilitate poverty reduction and sustainable economic growth; Identify areas of opportunity in which ADB is best placed to contribute, based on its comparative capacity and ability to draw on relevant regional experience of potential interest to Bangladesh. 2. Structure of the Report 20. The report begins with an overview of governance in Bangladesh and an analysis of the basic constitutional and institutional foundations of governance through the lens of accountability. This is followed by analysis of the key development management issues that comprise the core of ADB’s basic CGA framework (which are later characterized as core governance issues), including public policy-making, planning, and regulatory structures, public administration and local government, public financial management, law and justice, the role of civil society, and corruption in the public sector. The report continues with an overview of governance issues in six sectors of interest to ADB: public finance, small and medium enterprise development, education, health, transport, and energy. It concludes with a chapter on governance strategy, which reviews the 7 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 current governance reform strategies of the Government, local policy institutions, and the ADB and other development partners and provides recommendations on priority governance reform opportunities through which ADB can collaborate with Government in advancing common development goals and complementing the efforts of other development partners and local champions of reform. 21. Several chapters conclude with a discussion of issues and opportunities for reform on which the collective efforts of the Government, civil society, the private sector, and development partners are encouraged to focus. The recommendations are drawn from a combination of research studies, earlier assessment reports, and policy reviews that have been undertaken on governance, financial management and expenditure, and related issues, as well as from consultation with different stakeholders. In most instances, the recommendations reflect a consensus view of priority reform actions among stakeholders. While ADB will not focus its future governance work on each of the core areas and sectors covered in the assessment, the broad governance environment and priority reform issues reviewed are relevant to all dimensions of ADB work in Bangladesh. 3. Conceptual Framework 22. The report makes frequent reference to two complementary approaches to governance of particular relevance to the work of ADB in Bangladesh: core governance and sectoral governance. To date, ADB support for governance reform in Bangladesh has been undertaken primarily in the context of work in specific sectors, whether expressly or implicitly. For several years, ADB sectoral governance initiatives tended to address governance constraints that affected the pace and progress of work in a particular sector, and its broader impact in other sectors, without necessarily characterizing its interventions in the specific language of governance. Today, sectoral program activities are more likely to include specific governance components and to expressly describe particular issues and initiatives as governance related, including reference to accountability, transparency, predictability, participation, or other yardstick measures of the quality of governance. Regardless of the terms in which they are cast, sectoral governance initiatives aim to facilitate local solutions to development management problems that affect the pace and progress of ADB funded activities in particular sectors, or slow the achievement of broader sectoral development objectives to which the joint efforts of government, local stakeholders, ADB, and other development partners contribute. 23. Core governance initiatives address the overarching governance constraints that affect multiple sectors. Examples include weak public financial management, corruption, encroachments on judicial independence, or other constraints that undermine accountability, transparency, public participation, and predictability in the context of broad national development efforts. For practical purposes, there is often little to distinguish the issues on which core and sectoral governance reform efforts focus. Core governance strategies address overarching constraints that affect a variety of individual sectors, whereas sectoral governance strategies focus on the manner in which one or more overarching constraints affect a particular sector—such as the impact of weak regulatory mechanisms, inadequate enforcement of laws, or corruption on the performance of the energy sector. Moreover, core governance and sectoral governance initiatives are mutually reinforcing. For example, progress in sectoral governance helps to lay the groundwork for deeper core governance interventions by nurturing reform 8 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 constituencies within individual sectors that can later be mobilized to address core governance issues or provide models for replication at a higher level. In turn, core governance achievements in corruption prevention or the stricter enforcement of laws and regulations benefit reform efforts in a number of sectors. One of the principal strategic recommendations of this report is that ADB pursue a governance reform strategy that combines these two dimensions of governance: a primary focus on sectoral governance interventions that build on goodwill relationships forged with government partners and other stakeholders, and an expanding focus on select core governance initiatives that target corruption and other constraints that affect development management in all sectors. The report includes reference to certain situations in which core and sectoral governance issues and interventions may be combined in a single strategy, and others in which sectoral governance work has progressed to a certain point from which continued progress will depend on complementary core governance interventions, or vice-versa. D. Overview of Governance in Bangladesh 24. Despite repeated and prolonged contact with diverse peoples and religions, the population of Bangladesh is remarkably homogeneous. Ninety-nine percent of Bangladeshis are ethnically Bengali and speak the modern Indo-Aryan language Bengali, or Bangla. A small minority of the population (1 percent) are tribal peoples. More than 85 percent of the population professes the religion of Islam. Hindus are the next largest religious group, comprising 10 percent of the population. The remaining five percent include tribal peoples, Christians, and Buddhists. 25. The majority of the country's population lives in rural areas, where land is the most highly valued productive resource. Population pressures have intensified the competition for land, accelerating the fragmentation of landholdings among families (in most cases land is divided equally among sons) and creating conditions in which citizens have lost their entitlement to land through sale, extortion, encroachment, or environmental degradation. Every year, the number of landless households increases, and people migrate to the cities from rural areas in search of new economic opportunities. Urban centers are growing at the rate of at least 6.5 percent per year. Bangladesh's capital city, Dhaka, is approaching mega-city proportions, exacerbating the already serious problems that exist. As a result, the country’s traditional agrarian base is undergoing a massive and rapid transformation to a different economic foundation. 26. Market oriented reform programs have brought steady economic growth for more than a decade and general improvements in quality of life for most households. Despite this progress, Bangladesh has made relatively limited development progress since Independence, particularly by comparison to the newly industrialized countries of East Asia. While Bangladesh has long faced a variety of social, geographic, and economic challenges, it also has many potential advantages and every prospect of moving to a more rapid and sustainable growth path that will have a socially and economically transforming impact. 27. Institutions of governance in Bangladesh have traditionally been dominated by a core set of elites comprising the administrative bureaucracy, the political class, and the military. In recent years, a robust civil society and growing middle class have joined these traditional elites as key governance actors. The country’s modern civil society includes a large number of non-governmental organizations (NGOs) that provide basic 9 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 development services to local communities and the poor, joined in recent years by an increasing number of civic-minded or public policy-oriented organizations. NGOs play a particularly important role in providing services that would otherwise be left to the Government or the private sector to deliver. 28. The private sector is slowly developing. In some industries, such as ready-made garments (RMG), energy, and domestic manufacturing, there have been windows of opportunity for the business sector to assume a significant leadership role and to make substantial contributions to economic growth. Despite these achievements, the private sector continues to face constraints imposed by an overly bureaucratic regulatory environment, subsidies and protections of state-owned enterprises that have yet to be privatized, pervasive corruption, and an increasingly competitive regional and global environment. Except in a few areas, such as the RMG industry, the domestic private sector has yet to position itself particularly well for global competition. On the whole, the private sector falls short of its potential role in influencing law, regulations, and institutions in ways that would facilitate rapid economic expansion and job creation. Few state owned enterprises (SOEs) are sufficiently profitable to interest domestic industrialists, and despite a declared commitment at the highest levels of government, privatization efforts have lagged, due in part to bureaucratic inertia. Public support for privatization is constrained by vocal opposition of trade unions and workers and by the perception that divestment is likely to benefit select interests rather than society broadly. 29. The rapid rise of the RMG export sector in the past two decades has made the industry a powerful force. The Bangladesh Garments Manufacturers and Exporters Association (BGMEA) has over 2,000 members. The top companies dominate the association, and with it the allocation of quotas for sales to the U.S. market. Newer players must either purchase quotas from these dominant firms or confine their exports to more competitive markets in Europe. The BGMEA leadership has been swift to embrace industry changes that are necessary to retain access to the lucrative U.S. market, but much of the manufacturing is contracted out to small firms on terms that do not include labor or other protections. Particular concern is raised by the expiry of the Multi Fiber Agreement (MFA) in December 2004, its implications for the RMG sector (especially for the thousands of women employed in the sector, for whom employment has brought unprecedented economic and social empowerment), and the pace and uncertain resolve of actions taken by the Government and the industry to ensure that the RMG sector remains competitive following expiry of the MFA. 30. The information technology (IT) sector in Bangladesh is a relative island of entrepreneurial dynamism, but most firms are resellers and distributors of imported products, so the value addition is modest. The sector provides business and employment opportunities for some of the country’s most talented young entrepreneurs, and it reflects some of the best practices and most progressive outlooks in the business community. The vision of a stronger IT sector and the growing success in software exports have captured the attention of the Government, and this sector’s growing record of communicating its policy priorities to government officials may serve as a model to other export industries. As discussed in Chapter IV, the IT sector holds great potential for a leadership role in the advancement of eGovernment applications. 31. Despite a challenging business and regulatory environment, the success of some local firms demonstrates that it is possible to prosper in Bangladesh. From the few leading firms that apply cutting edge technology to meet the needs of export markets, it 10 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 is a long step down to the average small manufacturing firm in Bangladesh. Such firms generally use very simple methods, with only modest efforts to improve manufacturing processes. While labor is an abundant resource of Bangladesh, the lack of skilled labor in potential growth industries has kept productivity well below potential. When firms invest in adequate training and make a determined effort to retain trained staff through salary, in-service training, and other incentives, Bangladeshi workers are as productive as those in any other rapidly developing country. 32. In addition, certain inward-looking monopolistic policies and structures that deny the private sector full opportunity to take advantage of the rapid globalization of markets have a negative impact on the national economy. The continuing delay of governance and economic reforms undermines the capacity of the private sector to establish and expand export industries and to develop a more competitive domestic economy. While business associations are a leading source of technology and management information in many countries, most associations in Bangladesh fall short of their potential in helping to influence regulatory and other reforms that will benefit commercial and industrial interests and the economy as a whole. A few associations have distinguished themselves by representing new or existing industries in which global linkages are a key feature of business. These groups are often more dynamic, more interested in developing new member services, and more motivated to work collectively as an industry to represent policy priorities to relevant government agencies. 33. One of the most promising development options for Bangladesh is exploitation of its natural gas resources. While revenues from this source alone could potentially fund a rapid move forward socially, economically, and in terms of regional and international economic engagement, the optimism that first greeted steps to develop the natural gas reserves on a large scale in the mid-1990s has been replaced by deep concern, with the departure of several international companies that had planned to establish significant operations and infrastructure in Bangladesh. Potential advances will only be realized if gas revenues are carefully and appropriately invested to improve the country’s human and physical infrastructure, through the guidance of sound governance institutions and policies. 11 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER II ACCOUNTABILITY IN GOVERNANCE A. Introduction 34. While each of the four pillars of sound development management— accountability, participation, predictability, and transparency—are important in their own right and mutually reinforcing, accountability is arguably the most significant measure of the quality of governance in a country. Bangladesh is no exception. Regardless of what additional checks apply, public officials and institutions must ultimately be accountable for their actions. Accountability is dependent on systems and processes that are understood, accepted, and respected by all stakeholders; sanctions that are consistently applied when public officials act in contravention of their legal responsibilities, and incentives that will encourage public officials to fulfill their obligations to the highest standard. 35. This chapter examines the institutional foundations of governance in Bangladesh through the overarching lens of accountability. The analysis is anchored in the concept of vertical and horizontal accountability, articulated by the authors of The Self Restraining State: Power and Accountability in New Democracies18 and cited by the World Bank in Taming Leviathan.19 Vertical accountability involves a “differential power relationship” in which the Executive can be compelled to act, forego planned action, or be dismissed, while horizontal accountability involves situations in which no single interest group commands exclusive authority. Weaknesses in vertical accountability are reflected in the absence of effective mechanisms for citizens to influence executive or other government actions between elections, while horizontal weaknesses are reflected in the lack of accepted standards to which public decision makers are accountable or of benchmarks that serve as a basis for monitoring and assessing their performance. 36. The ideal accountability balance involves vertical oversight of executive action by the electorate, formal horizontal checks on executive conduct by Parliament, the Supreme Court, the Comptroller and Auditor General (C&AG), and other public institutions, and informal horizontal checks by political parties, the private sector, the media, and other interest groups. Horizontal accountability is dependent on systems and processes that are understood and respected by all stakeholders, and that apply strict sanctions when breaches occur.20 As the analysis that follows reveals, these conditions are at best only beginning to emerge in Bangladesh. Accountability mechanisms exist in principle, but they lack the compelling force necessary to hold public officials and institutions fully accountable for their actions and omissions. B. Constitutional Foundations of Governance 1. Bangladesh Constitution 37. Bangladesh has a unitary Constitution that has been amended at several points in its 31-year history. The original 1972 Constitution provided for a parliamentary form of 18 A. Schedler, Larry Diamond, and Marc Plattner, eds. (1999), The Self-Restraining State: Power and Accountability in New Democracies, Boulder, Colorado, Lynne Rienner. 19 The World Bank (2002), Taming Leviathan: Reforming Governance in Bangladesh, at 21. 20 Ibid at 22. 12 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 government. This was replaced by a presidential system in 1975, and restored following the resignation of the second marshal law regime in 1991. 38. Part X of the Constitution prescribes the conditions and procedures for amendment. The Constitution may be amended by Act of Parliament, subject to the approval of two-thirds of all Members of Parliament.21 Amendment of the Preamble to the Constitution and Article 8 (fundamental principles), Article 48 (status and function of the President), and Article 56 (status and appointment of Prime Minister and Ministers) can only be effected on the basis of a national referendum, to be administered by the President within seven days of referral of a proposed amendment. In practice, constitutional amendments can be initiated by little more than a standard parliamentary bill. Over the 31-year history of the Constitution, amendments based on standard majority approval have been effected through a process that is largely indistinguishable from ordinary legislation. Amendments since 1992 have redefined the basis of government (from an original parliamentary system to a presidential system and back), the socioeconomic framework of the State (from mixed economy to market economy), and the sectarian status of the Republic (from secular to Islamic). Some constitutional specialists have argued that the relative ease with which these and other significant constitutional changes have been made undermines the political rights of citizens and the obligation of the State to account for its actions. 22 2. Core Institutions of Governance a. Parliament 39. Bangladesh has a parliamentary system of government, with executive power vested in the Prime Minister. The lawmaking powers of Parliament are prescribed in Chapter II, while Chapter III specifies the procedures for making ordinances. The national Parliament, or Jatiyo Sangsad, is a unicameral legislature with 300 directly elected seats. In 1978, 30 additional seats were designated as reserved seats for women selected by the party that held a majority of elected seats. This constitutional provision expired in April 2001. To contest a seat in Parliament, a candidate must hold Bangladeshi citizenship and be at least 25 years of age.23 Article 76 of the Constitution provides for the appointment of various Standing Committees. Article 78 extends immunity from legal action to Members of Parliament. The current (Eighth) Parliament was elected in October 2001. The ruling Bangladesh Nationalist Party (BNP) holds power through a coalition that includes the Jatiya Party and the Jamat e Islami Party. The BNP holds 192 seats, the Awami League 62 seats, the Jamat e Islami 17 seats, and the Jatiya Party 14 seats, with the balance of seats held by smaller parties and seven independent Members. b. Executive 40. President: Following the resignation of the second martial law regime in 1991, the newly elected Parliament voted to abolish the former presidential system. While the 21 Constitution, Article 142. International IDEA and Department of Peace and Conflict Studies, University of Dhaka (2002), State of Democracy in Bangladesh, Dhaka, Bangladesh, at 24-25. 22 24 Constitution, Article 66. 13 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 post of President was retained, the constitutional amendment resulted in the presidency becoming a largely ceremonial office, with the President elected by Members of Parliament. Although the President exercises several powers of appointment and confirmation of laws, most actions are taken on the advice of the Prime Minister—with the exception of the appointment of the Prime Minister and the Chief Justice.24 The President serves for a term of five years, and no President may serve for more than two successive terms. The President is prohibited from holding a seat in Parliament.25 41. Prime Minister: As principal executive officer, the Prime Minister appoints and heads a Cabinet that is collectively responsible to Parliament.26 Authority lies with the Prime Minister to determine the number of Ministers and to select individual Ministers, Ministers of State, and Deputy Ministers, who are formally appointed by the President. Under the Constitution, the Prime minister is bound to resign or cease all official functions if s/he loses a seat in Parliament or the support of the majority of Members. The serving Prime Minister of Bangladesh is Begum Khaleda Zia of the BNP, who succeeded Sheikh Hasina of the Awami League with the 2001 election. 42. Ministries: The executive branch of government is organized on the basis of Ministries and sub-ministerial Divisions. The Secretariat is responsible for policy and the oversight and coordination of government departments, agencies, and district administrations comprising divisions, districts, and thanas. A politically appointed Minister heads each Ministry. While the majority of Ministers are elected Members of Parliament, some may be appointed from outside Parliament. A Secretary or other senior civil servant, whose functions include oversight of ministerial accounts, manages the day-to-day affairs of a Ministry. At present, there are 38 Ministries and 53 Divisions, which collectively employ over one million civil servants. Further analysis of the composition and function of the Bangladesh civil service is provided in Chapter IV. c. Judiciary 43. Article 22 of the Constitution affirms the separation of the judiciary from executive agencies of the State. Chapter I prescribes the structure and authority of the Appellate and High Court Divisions of the Supreme Court, the procedures to be followed for the appointment of judges of the Supreme Court, and the terms under which they serve. Article 94(4) ensures the independence of the Supreme Court in performing its judicial functions. Chapter II of the Constitution prescribes the structure and authority of the subordinate courts, while Chapter III covers the structure and functions of administrative tribunals. A detailed analysis of governance issues affecting the judiciary is presented in Chapter VI of this report. d. National government institutions 44. Departments and Directorates transact the day-to-day business of government, under the direction of the Secretariat and individual line ministries. Departments vary in size, status within the institutional hierarchy of government, and function. The public sector also includes a large number of industrial and other state corporations and autonomous bodies. The majority of these are constituted as statutory organizations 24 Constitution, Article 48. Constitution, Article 50. 26 Constitution, Article 55. 25 14 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 under special Acts, Ordinances, and Presidential Orders. They include 220 state-owned enterprises that are engaged in manufacturing and processing. e. Local government institutions 45. Article 59 of the Constitution entrusts local government to bodies "composed of persons elected in accordance with law," while Article 60 provides that Parliament shall confer power on local government bodies, including the power to impose taxes for local purposes, to prepare budgets, and to maintain funds. The governance dimensions of the local government structure and its relations with national government are discussed in Chapter IV of this report. 46. At present, there is only one operating tier of local government in rural areas, the Union Parishad (UP), or union council, which is recognized as the oldest and most enduring local government institution in Bangladesh. In July 2003 the Government took steps to establish a new, non-elected tier of local government, the Gram Sarkar, which is briefly discussed in Chapter IV. A different local government structure applies in urban areas. The four largest urban centers are organized as City Corporations. Smaller municipalities are called “paurishavas” or rural townships. There are approximately 180 paurishavas ranging in size from 15,000 to several hundred thousand people. Since there are no intermediate levels of government between the paurishava and central government, paurishavas relate directly and independently to the central government. 47. The central government has control over planning, human resources, and budget allocations for local government, both rural and urban. As a result, elected local government bodies tend to be fairly weak and marginalized relative to the dominant administrative authority of the central government. The lowest administrative units of the central government bureaucracy operate at the thana level. At present, local development spending decisions are made by the Thana Development and Coordination Committee (TDCC). Although the TDCC is made up of UP Chairmen, in practice it is dominated by central government officials of the Local Government Engineering Department (LGED). Efforts to effect genuine decentralization at this level have had only limited success. For example, the second marshal law regime introduced an elected Upazila Parishad to which all central government agencies at the Thana level were to have been accountable. Unfortunately, the Upazila Parishad was implemented in such a way as to ensure that Upazila Chairmen were responsible to the ruling party rather than local voters. The BNP government elected in 1991 chose to eliminate the 45 Upazila Parishad and vigorously opposed efforts of the successor Awami League government to revive it. f. Caretaker government 48. The resignation of the second marshal law regime in 1991 left a vacuum in oversight of the national parliamentary electoral process and the transaction of government business during the election period. The issue was addressed by the appointment of a Caretaker Government. The first caretaker administration managed the affairs of state and presided over the democratic election, then relinquished power to the democratically elected government. Following heated debate in the mid-1990s, the Thirteenth Amendment of the Constitution made formal provision for the appointment of a non-party Caretaker Government. The caretaker administration is headed by the most recently retired Chief Justice of the Supreme Court of Bangladesh as Chief Adviser and 15 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 administered by up to 10 Advisers that exercise the functional responsibilities of Ministers. The Caretaker Government exercises full executive power of the Republic between the dissolution of Parliament following the announcement of a national election and the installation of the new government. Bangladesh has been well served by three caretaker administrations, which have benefited from the leadership of distinguished specialists as Advisers. 3. Political Dimension of Governance a. Parties and political leadership 49. Bangladesh has more than 50 political parties, the majority of which are urban based with small constituencies. The two major political parties are the Bangladesh Nationalist Party and the Awami League. Other important political parties include the Jatiyo Party and the Jamate e Islami Party. The major parties have traditionally maintained mass organizations that represent various groups, including workers, students, farmers, and tradespersons.27 While the role of political parties is continuously evolving, current party governance practices are perceived to be neither transparent nor broadly participatory. Observers have called on parties to take a number of steps to strengthen internal governance practices. These include registration as formal institutions, based on clearly specified criteria such as financial regulations and accountability, internal party democracy, and participatory decision-making processes; regulation and transparent disclosure of party finance; regular meetings; and collective political call for amendment of Article 70 of the Constitution, which requires that an elected Member of Parliament vacate his seat if he resigns from, or votes against, the political party that nominated him as a candidate for election.28 b. Election administration 50. The Election Commission is responsible for the conduct of elections of the President, Parliament, and local government bodies.29 The Commission consists of a Chief Election Commissioner and such other additional Commissioners as the President directs. The Commission is administered by a Secretariat headed by a Secretary to the Government. It operates through a network that includes a central headquarters in Dhaka, five divisional headquarters managed by Deputy Election Commissioners, 83 Election Offices in 64 districts, and Thana Election Officers in all 448 upazilas (thanas). The responsibilities of the Commission include supervision, direction, and control over the preparation of electoral rolls. The process and procedures for holding parliamentary elections are prescribed in the Representation of the People Order, 1972. 51. Bangladesh is divided into 300 single territorial constituencies under the Delimitation of Constituencies Ordinance, 1976. Article 121 of the Constitution provides that there shall be one electoral roll for each constituency for purposes of election to Parliament, while Article 122 provides that elections to Parliament shall be on the basis of adult franchise (18 years of age). 27 See Kamal Siddiqui (1996), Towards Good Governance in Bangladesh: 50 Unpleasant Essays, Dhaka, University Press Limited, at 5-6. 28 CPD (2003), Developing a Policy Agenda for Bangladesh: Civil Society’s Task Force Report 2001, Dhaka, University Press Limited, at 358. 29 Constitution, Article 119. 16 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 52. The procedures for holding election of the President by Members of Parliament are prescribed in the Presidential Elections Act, 1991 and the Presidential Election Rules, 1991. The Election Commission is also responsible for elections for Union Parishads, City Corporations, Pourashavas (municipal committees), and Hill District Councils.30 4. Public Administration 53. Bangladesh (and East Pakistan before it) inherited what remained of the colonial administrative bureaucracy. Though most civil servants in Bangladesh returned to Pakistan after Independence, the basic structure, procedures, and functions of the bureaucracy remained largely intact. In exercising autonomous control over the selection, placement, advancement, and discipline of civil servants, administrative officials are shielded from and only partially accountable to political leaders, their appointees, and the courts. The Prime Minister, Cabinet, and Parliament pass laws and set broad guidelines on policy, while the line ministries have primary responsibility for drafting laws. Accordingly, the bureaucracy is responsible for determining technically detailed regulations for the implementation of laws, setting formal procedures for implementing regulations and allocating resources, and exercising control over actual administrative practices. C. Public Accountability 1. Overview 54. Public accountability is a central element of good governance. Its basic principles include the consistent observance of legal and other standards in exercising public decision-making authority; a clear chain of authority through which decisions can be taken in an efficient and rational manner, and acceptance of prescribed standards by which the performance of public officials and institutions is measured. For the purpose of governance assessment, the core elements of accountability include: 31 Proven capacity of constitutional, statutory, and other formal oversight bodies to monitor and enforce accountability; Establishment of sound mechanisms for enhancing the accountability of executive agencies; Responsiveness of public officials and institutions to those whom they serve; Integrity of corruption prevention efforts. 55. Although Bangladesh has a series of constitutional and other mechanisms to monitor and enforce accountability in public policy and decision-making, standards of accountability tend to be weak in practice. 30 For further details, see the official website of the Election Commission (www.bd-ec.org) and Md. Saidur Rahman (2001), Law on Election in Bangladesh, Dhaka, Rahman. 31 For further discussion of these foundation principles, see The World Bank (1996) Government that Works: Reforming the Public Sector, Dhaka, University Press Limited, at 50. 17 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 56. Parliament has primary responsibility to monitor the performance and accountability of executive agencies and officials. Article 76 of the Constitution creates a set of principal parliamentary standing committees and confers on Parliament the authority to establish and define the authority of additional committees. In addition to Parliament, several other public institutions have authority to monitor the integrity of executive decision-making. 57. In addition to these formal oversight mechanisms, civil society has begun to assume an active role in monitoring, reporting, and facilitating informed public dialogue on the electoral process, the processes through which policies are made and laws drafted and passed, the exercise of public decision-making authority, and the impact of corruption. Beyond these and other initiatives taken to date, there is ample scope for civil society to assume a broader and more vigorous oversight role in the future. 2. Institutional Transparency and Accountability 58. To be scrutinized and ultimately held accountable for their prescribed responsibilities and expected standards of performance, public agencies and officials must be visible. This principle stands in marked contrast to the traditional practice of public institutions and officials in Bangladesh. Since colonial times, the standard practice has been for policies to be developed, laws to be drafted, and public decisions to be taken behind closed doors, and for public officials to label almost every government document as “secret,” “restricted,” or “confidential.”32 Specific laws and rules make it a criminal offense for civil servants to disclose government information without authorization. For example, the Official Secrets Act of 1923 and the Government Servants Conduct Rules of 1979 bind civil servants to an oath of secrecy in every dimension of their work. Some observers have suggest that, in the face of increasing demand for greater transparency, public officials have held to the tradition view that revealing too much information will be interpreted as a lack of knowledge or capacity on their part.33 a. Parliament 59. Immunity of Members of Parliament: Article 78 of the Constitution provides that the validity of parliamentary proceedings shall not be questioned in any court, and that Members of officers or Parliament shall not be subject to the jurisdiction of any court with respect to the formal exercise of their authority as legislators. In addition, Members of Parliament cannot be made party to court proceedings with respect to anything that they say or any vote that they cast in Parliament or committee sessions, or any statements attributed to them in reports published under the authority of Parliament. 60. Committee Oversight: Parliament has a constitutional mandate to ensure that the executive gives effect to laws and regulations, implements policies and programs in accordance with stated goals and procedures, manages public resources in compliance with budget authorization, and takes thorough account of the interests of the people. It is constitutionally bound to appoint, from among its Members, a Public Accounts Committee, a Committee of Privileges, and any other standing committees that the 32 33 The World Bank (1996), Government that Works, at 65. Ibid at 65. 18 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Rules of Procedure of Parliament require.34 Parliament is further empowered to appoint additional standing committees that may be tasked with examining draft bills and other legislative proposals, reviewing the enforcement of laws and proposing enforcement measures, investigating or inquiring into the administration of a Ministry, or requiring a Ministry to furnish relevant information and/or to answer questions raised orally or in writing.35 Rules 247 and 248 of the Rules of Procedure of Parliament specify the procedures to be followed by standing committees. As noted in the Report of the Public Administration Reform Commission (2000), interpretation of the Rules of Procedure has been subject to considerable debate in recent times, especially with respect to committee oversight of government ministries as prescribed in Article 76-(2)-(c) of the Constitution.36 61. Parliamentary Committees: The procedures for ordinary sessions of Parliament include several important oversight mechanisms. These include motions for adjournment, call attention notices, scheduled discussions on matters of public importance, question-and-answer sessions, and budget debate. Among these, the committee system is, in principle, the most comprehensive and effective oversight instrument. Since the Eighth Parliament was convened in 2001, partisan tensions have prevented the establishment of all committees. The fully committee structure should ideally include as many as 46 parliamentary committees, 38 of which perform oversight functions. These include 35 Standing Committees, the Public Accounts Committee, the Public Undertaking Committee, and the Estimates Committee. 62. The parliamentary committee system is a relatively new innovation that was introduced following the abolition of the Presidential system in 1991. With the restoration of parliamentary democracy, many of the powers of the President were simply transferred to the Prime Minister.37 Although Parliamentary Standing Committees are now chaired by Members of Parliament from both opposition and treasury benches rather than strictly by Ministers, the quality of committee review and dialogue is ultimately dependent on the interest taken and time and energy invested by Members. The value of Member oversight depends in turn on the quality of information and research support services to which Members have access and the interest that they take in such assistance. While donor investment in parliamentary development over the last 15 years has helped to strengthen the capacity and procedural efficiency of committees and parliamentary research services,38 there is scope and need for continued improvement. Parliamentary oversight functions are further constrained by the quality of substantive debate on legislation and policy in Parliament. As further discussed in Chapter III, most policy is formulated behind closed doors, with minimal legislative debate on important national development issues.39 63. The PARC report cited several factors that affect the oversight role of Parliament, including the "rigidity" of relations between the Executive and Parliament. The situation is exacerbated by the complexities and occasional overlap of ministerial functions, which 34 Constitution, Article 76-(1). Constitution, Article 76-(2). 36 Government of Bangladesh (2000), Public Administration for 21 st Century: Report of the Public Administration Reform Commission (Volume 1), at 113. 37 The World Bank (1996), Government That Works, at 51. 38 Since 1996, UNDP has been the principal supporter of parliamentary development initiatives in Bangladesh. 39 The World Bank (1996), Government That Works, at 51. 35 19 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 sometimes makes it difficult to determine which Ministry is responsible—and thus accountable—for a particular function. The PARC report highlighted the performance of the Public Accounts Committee (PAC) as an example of the challenges inherent in parliamentary oversight. The PAC examines audit reports prepared by the Comptroller and Auditor General (C&AG), then tables its findings and recommendations in Parliament. PAC findings have tended to receive scant attention in Parliament, while the recommendations provided have rarely been implemented in any significant way. As a result, PAC scrutiny has little impact on the Executive. 40 This is discussed further in Chapter V. 64. The quality of PAC oversight also depends on the capacity and procedural resolve of the C&AG in engaging the services of audit specialists, following international standard audit procedures, resolving inconsistencies between relevant laws, rules, and regulations, and preparing substantive recommendations. As a result, PAC and other parliamentary committees apply standards of review that are at best cursory, falling far short of the thorough investigation and reporting procedures that should ideally be followed. The committee structure is further constrained by the tedious style in which findings and recommendations are presented, which do little to stimulate interest and thoughtful debate among Members of Parliament. Above all, committee oversight has been compromised by the tendency of opposition Members to boycott sessions of Parliament.41 From 1991 to 1996, the opposition Awami League was present in Parliament for only 282 of 400 workings days, or 71 percent of the time. The BNP opposition followed suit from 1996 to 2001 and was present for just 215 of 382 working days, or 56 percent of the time.42 b. Office of Ombudsman 65. Article 77 of the Constitution provides that Parliament may, by law, establish the Office of Ombudsman to exercise such powers as Parliament determines—including “the power to investigate any action taken by a Ministry, a public officer, or a statutory public authority.” The reporting responsibilities of the Ombudsman would include submission of an annual report to Parliament, detailing actions taken in performance of its duties. An Ombudsman Act was passed in 1980, together with rules for the appointment of the Ombudsman and the powers and functions to be exercised by the office. Rule 6 of the Ombudsman Act prescribes the responsibilities and functions of the Office of Ombudsman, which include investigation of any action taken by a Ministry, a statutory public authority, or a public officer in any case where an individual complains that he has sustained an injustice as a result of such action or that someone has unduly benefited as a result.43 66. Despite pledges made by successive governments, no definitive action has been taken to establish the Office of Ombudsman. This experience underlines a point that applies to other governance reform efforts in Bangladesh—the passage of enabling legislation alone does not ensure that the desired reforms will be implemented. Lessons drawn from countries that have formally established an Office of Ombudsman confirm 40 PARC Report (Volume 1), at 113-14. Ibid at 114. 42 International IDEA and Department of Peace and Conflict Studies, University of Dhaka (2002), State of Democracy in Bangladesh, at 24-25. 43The authority of the Ombudsman would supplement rather than substitute for other remedies available under existing laws or administrative procedures. 41 20 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 that the Ombudsman can play a very effective oversight role in monitoring the performance and accountability of public agencies and officials. Certain issues will need to be addressed if the Office of Ombudsman is established in Bangladesh. These include the scope of jurisdiction—in particular, whether the role of the Ombudsman would be limited to advising citizens on ways to efficiently navigate government rules and procedures, or would include broader and potentially more sharp-toothed responsibility to deal with public complaints. 67. Reflecting on the potential scope of investigative authority with respect to public complaints, Kamal Siddiqui has suggested that the types of public complaint to be addressed by the Office of Ombudsman should be those in which citizens suffer as a result of “bad administration in the hands of Ministries/Departments and public bodies” as opposed to investigation of crimes or the conduct of certain public agencies for which comprehensive complaint procedures already exist, such as Bangladesh Bank.44 The PARC report underlined the importance of establishing the Office of Ombudsman and similarly recommended that its initial focus be limited to a manageable set of priority areas, including police, the service delivery sectors of government (with a particular focus on health and education), land survey and records, licensing, registration, and passports.45 c. Judiciary 68. In the last decade, the Supreme Court of Bangladesh has demonstrated increasing willingness to scrutinize the actions of lawmakers and executive agencies by reference to constitutional standards and conditions. Article 26 of the Constitution provides that laws that are inconsistent with the fundamental rights provisions of the Constitution are void. Article 44 specifies the right to file a writ petition against a violation of fundamental rights. Article 102 prescribes the authority of the High Court Division to issue administrative writs equivalent to the traditional administrative remedies of mandamus (directing a public agency or officer to perform an action that is required by law), habeas corpus (ordering the release of a person who is unlawfully imprisoned), certiorari (an order to produce the record of a case tried by an inferior court or tribunal, to determine whether there have been irregularities), and prohibition (preventing an inferior court or tribunal from exceeding its jurisdiction). The authority covers any application brought by a person aggrieved, and empowers the High Court to give binding directions or orders to “any person or authority, including any person performing any function in connection with the affairs of the Republic.” The jurisprudence of the last decade suggests that courts will further expand the scope of judicial review to include a broader range of executive actions and activities. As discussed in detail in Chapter VI, judicial oversight has recently extended to issues concerning executive encroachment on the independence of the judiciary. 3. External Oversight Mechanisms a. Media 69. As a complement to the formal horizontal oversight mechanisms discussed in the preceding sections, the media can play an important informal role in monitoring the 44 45 Kamal Siddiqui (1996), Towards Good Governance in Bangladesh: 50 Unpleasant Essays, at 107-09. PARC Report (Volume 2), Report No. 4, at 15-24. 21 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 performance and integrity of public institutions and officials. Bangladesh has a large and active print and broadcast media, which has increased in size and sophistication in the last decade. The print media includes several national Bangla and English language newspapers with large circulations, together with a large number of regional newspapers and periodicals. The electronic media includes a combination of state radio and television corporations and newly licensed private stations. The print and broadcast media enjoy considerable freedom and autonomy, while subtle elements of state control continue to pervade the electronic media. The media has assumed an increasingly active role in monitoring and reporting on public policy formulation and decision-making processes, parliamentary sessions, court proceedings, and the activities of other public institutions and in stimulating informed pubic dialogue on national development issues. Beyond their primary role in print reporting, some national newspapers have collaborated with local policy institutions in convening roundtable dialogues on national development issues. These serve an important educational function, provide forums in which stakeholders can share their interests and concerns, and produce thoughtful analysis and recommendations for policy makers. 70. Investments in the professional development of print and broadcast journalists have helped to refine the investigative content and depth of analysis of media reporting. Despite progress to date, there is considerable scope to further enhance the quality of reporting on the performance and governance standards of public institutions and officials. Future investments should ideally place particular emphasis on developing the specialty investigative and reporting skills of print and broadcast journalists in the fields of pubic administration and financial management, law and justice, corporate governance, and other issues of prominence in the national governance reform agenda. The role of the media in promoting improved governance is further discussed in Chapter VII. b. Civil society 71. Bangladesh’s robust civil society has assumed an increasingly active role in monitoring the performance and accountability of public institutions and officials. For example, Transparency International Bangladesh conducts perception surveys and other research on the incidence and impact of corruption. In the field of elections, NGOs and other civil society members have played a lead role in developing local election monitoring capacity, through coalition networks that can deploy trained monitors in every polling station in the country on election day. As with media reporting, there is enormous scope and potential for civil society to expand its monitoring role to include other dimensions of governance and institutional performance, including Parliament, the courts, the national budget process, and other dimensions of public financial management. c. Public service delivery 72. The quality of public services is almost exclusively determined by those responsible for their delivery, with few opportunities for ordinary citizens, interest groups, or the private sector to inform the processes through which laws and regulations are drafted and implemented, resources allocated, or other key development decisions taken. As noted in a recent World Bank governance assessment, service beneficiaries lack access to timely and reliable information and have no effective means to provide feedback at the design stage or once the implementation of a policy decision begins. In 22 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 turn, service providers have little incentive to respond to beneficiary feedback.46 Steps should be taken to provide citizens with information on the role and functions of key public institutions, new laws and regulations, and other topics that will equip them to better engage with public institutions or to take advantage of public development efforts that they would otherwise not be aware of. d. Private business community 73. The private business community in Bangladesh has traditionally tended to focus on opportunities to improve efficiency, productivity, and profitability by understanding and informing processes of governance, policy formulation, and public decision-making through back-channel means. While successful business leaders have tended to avoid prominent public roles, they have a deep understanding of governance processes and the way in which public institutions and decision-making processes affect business interests. In some Asian countries, business associations have assumed a more active role in monitoring and facilitating dialogue on public decision-making and undertaking corruption prevention initiatives in collaboration with civil society partners and the media. There is potential for similar collaborative partnerships to promote improved governance standards in Bangladesh. e. Freedom of information 74. Governance reform efforts should be grounded in an enabling environment that simultaneously increases access to information and channels public demand for improved performance of public institutions. Open, transparent, and accountable government requires public access to information on government activities, debate, and decision-making processes. Information in the public domain empowers the private sector and civil society by mobilizing demand for fair and efficient governance. This demand in turn prompts public sector responses that bring government closer to citizens. Through citizen participation in decision-making processes and debate, government becomes more responsive and less arbitrary, while officials are less able act with impunity when their actions are open to public scrutiny. 75. As noted earlier, a tradition of secrecy in public administration dating to colonial times prevents the free flow of information on public policy, regulatory reforms, or other matters of public interest to the business community and the public at large. The Official Secrets Act, 1923, the Evidence Act, 1872, Rules of Business, 1975, and the Government Service (Conduct) Rules 1979 collectively prohibit the disclosure of official documents and information. The Official Secrets Act makes all disclosure and use of official information a criminal offence, imposing criminal sanctions on public officials who communicate information to unauthorized persons and those who receive information with the knowledge or reasonable inference that the information is conveyed to them in contravention of the Act.47 As noted in the PARC report, the cumulative effect of these laws is to “create a legal regime for the administration to conceal truth and facts of public importance from the people…[creating] considerable scope for ‘administrative discretion’ to camouflage…acts of omission and commission.” The report argues that, in an era of information and communication technology, archaic laws that preserve a culture of secrecy have lost their relevance and should be replaced by a Freedom of Information 46 47 The World Bank (2002), Taming Leviathan: Reforming Governance in Bangladesh, at 34-35. Official Secrets Act, Section 5. 23 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 law that extends unlimited public access to information on all but a narrow range of issues in which disclosure would compromise the security of the state.48 The PARC report includes a sample Freedom of Information bill. 48 PARC Report (Volume 1), at 17-26. 24 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER III POLICY-MAKING, PLANNING, AND REGULATION A. Introduction 76. The formal policy-making process in Bangladesh involves a sequenced combination of executive and legislative roles, with minimal opportunities for public participation or broad stakeholder inputs. Low levels of political consensus on major national issues have impeded implementation of many of the key policy reforms necessary for more rapid economic growth and poverty reduction. A pattern has emerged in which policies are subject to revision or replacement with every change in government, creating uncertainties for businesspersons, ordinary citizens, and the public officials tasked with implementing policies and administering regulatory systems. 77. Broad national-level planning and associated resource allocations involve a traditional planning process whose present institutional structure dates back to the founding of Bangladesh and reflects the special circumstances that prevailed at the time of Independence. At that time, existing business enterprises and industries were owned primarily by Pakistanis and there was relatively little entrepreneurial expertise in Bangladesh to assume control of them. The Government of the time opted for a mixed economy and decided to nationalize all abandoned enterprises, create a number of public enterprises (especially in the economic sector), and extend its operations to the service sector. As a result, the Government’s roles and functions increased substantially, and centralized planning was used to match resources with outcomes. 78. Over time, the concept of central planning has lost much of its significance with the increasing liberalization of the economy. After 1975, the Government began to emphasize development of private initiatives in all sectors of national life and also opted for the denationalization of different state owned enterprises. This period witnessed the rise of a large number of non-governmental organizations (NGOs) that assumed an increasingly active role in the development and service sectors, especially at the grassroots level. 79. The all-encompassing role of government had resulted in mismanagement and overburdening of the administrative system. With liberalization, there was a delimited role of government as provider of goods and services. While traditional Five-Year Plans continue to be enacted, these are now merely indicative of expected targets for achievement, with functional annual development plans adjusted so that targets can be achieved. While the policy and regulatory frameworks have become important instruments to guide overall economic behavior toward the achievement of planned targets, most observers agree that these complex systems are no longer ideally suited to the development and economic growth objectives of Bangladesh. The sections that follow examine the current procedures and provide recommendations on steps to be taken to introduce greater efficiency and transparency. 25 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 B. Policy-making and Regulatory Process 1. Overview a. Policy-making 80. Policies in Bangladesh are implemented through legislation. Government policy takes two forms: Policy set by law, and agreed between the Executive and the Legislature. Any national policy affecting individual rights or defining obligations for physical or legal persons must be defined by law; Policy set by government regulations as secondary and enabling legislation. Government regulations can neither restrict nor exceed the matters and principles specified in the parent law. 81. Given the scope of legislated policies, any number of rules, regulations, decrees, orders, decisions, guidelines, directions, or other documents of general application can be formulated by Government and approved by the Cabinet to guide policy implementation. 82. The broad policy and regulatory framework must fall under the general direction subsumed under an Act of Parliament. If such an Act does not exist with respect to a particular policy to be initiated, then the policy must be ultimately ratified through legislation. In such cases, it is usually the Cabinet that makes the decision to formulate the new policy and entrusts the relevant Ministry to draft the policy document. Sometimes a Ministry has special agencies or institutions delegated with the task of policy making and coordination49. 83. The relevant Ministry then forms a Task Force that is entrusted with formulating the policy outline. This Task Force is comprised of senior Ministry staff acting under the direction of the Secretary of the Ministry. The Task Force may include members from other Ministries as well, if there is overlap in objectives or if outcomes can only be achieved through inter-ministerial collaboration. The Task Force then deliberates over the contents of the policy document, weighs the options, assesses the objectives, and drafts the document on these bases. It may, on occasion, engage domestic or international consultants to provide the background research framework for the document, guided by the overall goals of the policy. Donor funding may sometimes be used for technical assistance related to the formulation of the policy document in accordance with the Task Force’s guidelines. The Task Force then finalizes the document in line with the Ministry’s objectives. 84. Once prepared, the draft policy document is sent to relevant Ministries for clearance. This usually includes the Ministry of Law and the Ministry of Finance for comments on all legal and financial implications. Other Ministries may also be 49 For example, the 21-member Bangladesh Rural Development Board (BRDB) [with the Minister for Local Government, Rural Development and Cooperatives (RD&C) as Chairman and the Secretary, RD&C division as the Vice-Chairman, along with senior representatives from various Ministries, Government agencies and the cooperative movement], is the policy making authority for rural development, and is responsible for formulating policies and for developing long-term plans. 26 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 requested for comments if it is determined that the policy involves their scope of interest as well. The draft is then revised accordingly. Several rounds of comments and counter-comments may be involved before a consensus is reached. The revised document is next sent for Cabinet review and approval. In the context of full Cabinet review, other ministries have an opportunity to formally review and comment on the proposed policy draft and to raise issues for clarification by the initiating Ministry. Cabinet may summon external advisors to comment on the policy paper, but this rarely happens as the final draft usually has already taken account of such comments and incorporated whatever is politically feasible. Full Cabinet approval may involve further comments and re-writing of the document. 85. The revised policy document is next placed before the relevant Parliamentary Committee. This Committee reviews the document and may require further revisions before approving it. The document is then reviewed by the Parliamentary Standing Committee on Law, with a particular focus on the legal dimensions and integrity of the proposed draft. As noted in Chapter II, the internal working dynamics of the Committee will determine the scope for debate and the weight that alternative views are given. Following Standing Committee review and approval, the draft is passed to the Secretary General of Parliament, who refers it to full Parliament as a Bill.50 86. If the Bill is passed by a majority vote of Parliament, it is presented to the President for assent into law. Under Article 80 of the Constitution, the President is required to assent to the Bill within 15 days of receipt or—in the case of a Bill other than a Money Bill—to return the Bill to Parliament with instructions that the Bill in its entirely, or any specific provisions thereof, be reconsidered, together with any amendments specified by the President. If the President does not issue such instructions within 15 days, he is deemed to have assented to the Bill on expiry of the review period and the Bill passes into law. If the Bill is returned by the President for reconsideration and is again passed by Parliament, with or without amendment, it is returned to the President for his assent. In this case, the President is required to assent to the Bill within seven days. If the President does not assent within seven days, he is deemed to have assented and the Bill passes into law. 87. Members of Parliament can initiate bills in their private member capacity. In this case, a Member prepares the draft51 and passes it directly to the Parliamentary Standing Committee on Law, with no intervening Cabinet review. The Standing Committee follows the same procedure that applies to Bills passed from the Cabinet. If a Private Member’s Bill is passed, it is referred to the relevant ministry for implementation. In practice, few Private Members’ Bills are introduced in Parliament. 88. The above framework is modified when national policies (such as the Industrial Policy or the Export-Import Policy) are initiated or changed within the framework of an existing Act of Parliament, when their contents accord with the broad provisions of the Act. Once an Act exists permitting a particular policy formation or a revised policy formulation, the relevant Ministry may initiate the policy change, and the final document can become effective after Cabinet approval. The decision to formulate or revise a Article 80-(1) of the Constitution specifies that: “every proposal in Parliament for making a law shall be made in the form of a Bill.” 51 Private members often seek assistance from the concerned ministry, lawyers, NGOs, other members to prepare the draft. 50 27 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 policy may come from the Cabinet or from the Ministry itself. For example, the Power and Energy Ministry is presently updating its Master Plan for the sector to take special account of rural areas. The provisions of the revised plan may not need further legislative approval if they fall under the general goals and objectives of the National Energy Policy. 89. The process of clearances outlined above is still in effect. The Ministry’s Task Force prepares the document, which is cleared by the Ministry of Law and the Ministry of Finance (when financial matters are involved), and other Ministries in the case of crosscutting involvements. Once final clearances are obtained from the respective involved Ministries, the policy is presented to the Cabinet for clearance. This may happen straight away or, if the Cabinet has further comments, further revisions of the draft will be necessary. The final version will then be cleared by the Cabinet and the new or revised Policy comes into effect. b. Regulatory framework 90. The regulatory framework may likewise be initiated by the relevant Ministry or agency within the Ministry. In some cases, there are special Regulatory Authorities that are empowered to carry out the regulatory functions—for example the Bangladesh Telecommunication Regulatory Commission (BTRC).52 Changes in the regulatory regime may be made in accordance with the process described previously, provided that the changes fall broadly within the provisions of a relevant Act. For example, frequent Statutory Regulatory Orders (SROs) passed by the National Board of Revenue (NBR) (under the Ministry of Commerce) can be implemented with Cabinet approval provided that they fall under the general ruling of the Customs and Excise Act. The National Environmental Policy Act of 1992 empowers the Department of Environment (DOE), Ministry of Environment and Forests to assume legal authority and responsibilities for air quality management in Bangladesh. It also permitted the DOE to phase out leaded gasoline in 1999 without further parliamentary approval. The Telecommunication Act of 2001 permitted the BTRC to deregulate many telecommunication services, liberalize the licensing process for private sector participation, formulate regulations detailing the considerations to be made in developing the tariff structure, and approve or reject any tariff proposal from any public or private service provider. 91. In making changes in regulations or regulatory procedures, Ministries, their agencies, or regulatory commissions usually engage consultants to work out the details on licensing procedures, pricing and tariff, service obligations, dispute resolution mechanisms, and related matters. In the absence of special conflicts that require intervention by Ministries or vested private sector interests, consultants’ opinions are usually accepted. In the ultimate analysis, regulatory bodies have to be guided by the principles of objectivity, professionalism, fairness, and transparency. Over-regulation or biased regulations may cause the nation to miss valuable opportunities. 52 Likewise, the Power and Energy Ministry has decided to establish a national Energy Regulatory Authority to carry out regulatory functions such as issuing licenses to different agencies, creating and implementing methodology for setting tariffs, reviewing the demands for energy/electricity, and investigating and resolving customer complaints. 28 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 2. Constraints on Policy-making and Implementation 92. In principle, the process through which policies are initiated and eventually passed into law provides ample scope for scrutiny and inputs by the staff of the responsible Ministry, Cabinet, parliamentary committee, full Parliament, and the President. In practice, several factors constrain the formulation and implementation of policy-making. a. Policy formulation and articulation by law or regulation 93. The quality of policy formulation and the laws or regulations through which policies are formally articulated is only as good as the research, stakeholder inputs, and dialogue that inform them. Policy formulation within ministries is sometimes constrained by the level of knowledge and capacity among those responsible. The same factors that constrain the overall capacity and performance of the Bangladesh civil service affect ministries in their individual capacity. These include limited professional development opportunities, minimal performance incentives, and other factors that affect the substance of policy development and review. The tendency is for senior ministry officials to play a lead role in policy development, with fewer opportunities for mid-level officials who may have a clearer understanding of the practical implications of policy implementation to contribute to the formulation process. Similarly, there is no standard practice for inviting inputs from technical or academic specialists in the particular field of focus, or even thoroughly scrutinizing the research that already exists, although this situation has begun to improve in recent times. Ultimately, any amount of technical input in the process is only as good as the quality of understanding of those inputs and their ultimate receptivity as far as the initiating ministry or the Government is concerned. 94. Lack of inter-ministerial coordination in the early stages of policy formulation is another factor that affects policy-making. In practice, though most policies have elements and implications that touch on the interests of other ministries, there is a lack of adequate inter-ministerial consultation. This often happens because other ministries do not seriously invest time and interest in the initial deliberations of the initiating ministry. As a result, inconsistencies arise that may only be discovered after a policy has passed into law. Similarly, there is little opportunity for local government bodies to inform national policy that will enhance local governance or center-grassroots relationships. 95. As noted in Chapter II, the role of Parliament in reviewing policy in the form of draft bills at the Committee and full Member levels has been undermined by political tensions that leave Parliament to operate at less than full Member capacity. Under the present system, the executive branch is responsible to the Parliament and Members are assumed to have sufficient voice in the design and formulation of public policy as representatives of the people. In practice, Parliament is primarily concerned with enacting legislation and ratifying decisions that the executive has already taken. As a result, Members have no substantive role in policy formulation. The parliamentary committees have so far failed to assume a vital role in scrutinizing various aspects of government actions. Committee meetings are not held regularly and ministers in many cases do not attend the meetings. In fact, policy issues often are not discussed in Parliament. Even when they are discussed, opposition political parties tend to oppose the ruling party as a matter of course, purely for the sake of opposition. Moreover, boycotting of Parliament sessions has also become a regular practice of opposition 29 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 political parties. This weakens Parliament’s authority to hold the executive accountable to it. As a result, policies that do not have the full backing of all stakeholders are being legislated in Parliament. Such policies have little permanence and are frequently scrapped or revised when the Government changes. This practice has a negative effect on businesses and citizen groups that are affected by such policy revisions. 96. Beyond channels for official input, there are even fewer opportunities for ordinary citizens, special interests groups, or others who will be affected by new or revised policy to register their views and interests. Practices vary from one ministry to the next, but in general the tradition persists for policies to be developed behind closed doors. Civil society has responded to this gap through the inputs of organizations such as the Centre for Policy Dialogue (CPD) and other organizations, which provide thoughtful policy briefs and recommendations that are informed by broad stakeholder consultations.53 In addition, the media has begun to assume an increasingly constructive role.54 While it is difficult to measure the impact of such inputs, anecdotal evidence suggests that informed engagement of this kind has a positive impact, such as recent developments in the field of environmental conservation and resource management. 97. Changing economic and social scenarios sometimes require new policies to be framed and adopted, but there are often inordinate recognition and preparation delays that create uncertainties or result in missed opportunities. For example, there is an urgent need for a resettlement policy, which is now under consideration by the Government. The absence of resettlement policy results in donors offering resettlement packages in donor-financed projects that are not offered in wholly government-financed projects. The resulting anomalies create delays in project negotiation.55 98. The policy formation process is also delayed due to the lack of consensus among all political parties and different stakeholders. For example, it has been recognized for some time that there are constraints in the operating environment for micro-finance, with impediments in the policy environment and weaknesses in the legal and regulatory framework56. The main role the Government should play in the commercialization of 53 In this context, areas of involvement of civil society are policy analysis and advocacy, mobilization of public opinion, active participation in the policy formulation process, applying pressure on government with the help of the media, lobbying with development partners, and bridging the gap between citizens and government. In recent years, civil society has made some limited but positive contributions towards ensuring executive and administrative accountability. Unfortunately, some elements of civil society have become politicized. 54 Currently, the print media is enjoying considerable freedom in Bangladesh. While newspapers bring lapses of the executive to the notice of the public, thereby helping to make it more accountable, the Government continues to exercise primary control over State-run electronic media. 55 For example, for persons affected by projects, the existing Government policy allows for compensation to be paid to landowners only at rates stipulated under existing laws, while donors want compensation to be paid to evicted landowners at higher rates, and also to affected squatters and other permanent residents or businesses on Government land. The discrepancy results in large delays in the negotiation process. 56 It is well recognized that a secured transactions framework is of great importance in enabling MFIs to move toward commercialization by reducing their credit risks and costs of lending. Lenders need a system wherein claims against property can be created (legally defined), perfected (publicly registered), and enforced. The more uncertain and expensive this process, the less willing MFIs may be to lend. Microcredit clients are not able to take advantage of immovable property laws to collateralize their loan request, because they lack such assets, and there is no legal basis at present on which to develop security interests in movable property. However, great potential exists for further risk reduction and cost efficiency in MFI operations if other forms of collateral, like movable collateral, are supported by the legal framework. USAID has recently drafted a law for developing security interests in movable property and has submitted it to the Ministry of Finance. Such a law, if enacted, would have the potential to decrease costs of lending for micro 30 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 micro finance is to create an adequate legal, regulatory, and supervisory framework for the industry. Notwithstanding the need, no comprehensive national policy for the continued development of the industry has yet been articulated. Informed sources believe that unless there is unanimous agreement among the political parties on the question of monitoring NGO activities, no progress can be made in this direction. 99. The question of consensus extends to other stakeholders as well, notably Bangladesh Bank and a few large micro-finance institutions (MFIs). Bangladesh Bank has always taken a fairly “hands-off” approach to the development of the micro-finance industry; allowing it to innovate and grow with minimal government intervention; however, as the MFIs grow and the environment changes, a legitimate need emerges for some regulatory framework for micro finance.57 The substantial and increasing reliance by NGOs on savings for onlending is a cause for concern, considering that these institutions are placing clients’ life savings at risk without any form of prudent regulation or supervision.58 The only legal options currently available to MFIs are to become a commercial bank or to hold out hope of obtaining a special legal charter like that of Grameen Bank. Bangladesh Bank, however, appears not to want MFIs to operate as commercial banks or to allow any special cases. Consequently, in spite of the Government’s directive to Bangladesh Bank in early 2003 to make recommendations on the regulation and supervision of the activities of micro-finance operators, which would input into the proposed policy to regulate micro-finance activities, Bangladesh Bank has taken no action. It claims that its does not understand the rationale of the proposed framework and requires further guidance from the Government. 100. Aware of Bangladesh Bank’s limited capacity to regulate and supervise the existing commercial banks and with other concerns about government intervention, the largest MFIs are also discouraging any attempt to create a legal and regulatory framework for micro-finance within the central bank. The political influence of a few large MFIs is inhibiting progress on regulation and supervision. Their opposition is rationalized as resistance to bureaucracy and control. Unfortunately, this argument is being made by institutions that are well endowed with resources. A few medium-sized NGOs, which would be equally subject to such bureaucracy but would have much to gain from the legitimacy conferred by regulation, are showing greater interest in such regulation. Donor agencies finance NGOs (by allowing borrowers to use nontraditional sources of collateral to access larger loans) and allow private commercial bank entrance into the micro finance market. ADB’s pending Good Governance technical assistance will strengthen governance and corruption prevention in the context of secured transactions. 57 While Bangladesh Bank recently warned micro finance NGOs against mobilizing non-member savings, it needs to do more to ensure the safety of member deposits. It has been suggested that Bangladesh Bank could create a distinct legal tier for nonbank MFIs, with regulation and supervision either by a distinct unit within Bangladesh Bank or by a third party having delegated supervisory authority. Bangladesh Bank would be the most appropriate institution to regulate and supervise the few MFIs that might come under a new tier of regulation. Given the difficulties that Bangladesh Bank still has in its supervision of the formal financial sector, however, it is apparent that any role assigned to it would have to be undertaken only after substantial capacity building to develop requisite understanding and professional expertise in micro finance. 58 Savings mobilization from the general public is not permitted except with the permission of Bangladesh Bank. In practice, MFIs have compulsory savings from members built into their lending operations and the law does not prohibit this. Net savings now account for approximately 30 percent of the revolving loan funds of micro finance NGOs. This implies that these NGOs mobilize a significant amount of savings for onlending and points to an urgent need to create a legal and regulatory framework for MFIs to undertake savings mobilization in a legal and prudent way. 31 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 should work with the Government to ensure an environment for micro-finance that will facilitate the progress of MFIs toward financial sustainability, including advising on the legal and regulatory framework. 101. Delays in policy making sometimes reflect a hesitancy or failure of conviction on the part of the government in power. For example, despite constitutional provisions and an unequivocal direction by the Appellate Division of the Supreme Court of Bangladesh (discussed in further detail in Chapter VI), the Government has not taken any concrete steps to ensure the independence of the judiciary. A Bill that would effect the full separation is reportedly now pending in the Parliament for enactment. Lack of action to separate the judiciary from administration has accentuated bureaucratic authoritarianism and interference in the judicial process, especially at the lower levels. 102. With respect to decentralization and local government, different commissions and committees were constituted over the years to reform and strengthen the role, structure and functions of local government institutions in Bangladesh. To date, no significant attempt has been made to implement the major recommendations of these reform commissions/committees. Almost all of the major local government reform efforts have focused on secondary issues such as the number and level of tiers, relationships between tiers, composition, and distribution and share of functions among the tiers and central government. This focus has neglected core issues of substance such as devolution of authority, resource generation, and steps to be taken to empower local government institutions to operate in an autonomous manner. 103. While there have been frequent policy changes and rearrangements of the tiers of local government, these bodies are alleged to have been exploited by a succession of governments as means for advancing partisan interests. Studies reveal that local government bodies have never been self-governing in the true sense of the term, but have always remained as extensions of the national government with guided and limited local participation. Some of the more progressive recommendations of the Local Government Commission, 1997 and the Local Government Finance Committee, 1999 did not receive a place in the subsequent Local Government Act that provide for a four-tier local government system. In effect, the major reform attempts through local government legislation failed to put in place a truly decentralized local government system. 104. Despite the call to mainstream women through gender specific policies, gender issues have been largely neglected as a policy focus. The recommendations of various commissions/committees do not reflect any serious concern for mainstreaming women in the administrative process; however, there have been some minor efforts towards these ends through stray government policies and affirmative actions. 32 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 b. Policy implementation 105. The same constraints that affect the quality and substance of policy formulation within initiating ministries also affect the implementation of policies once they are adopted in law. Ministerial staff members play a key role in directing and monitoring the implementation of policies. Ideally, implementation should proceed through a chain of responsibility that provides mid-level officials with the knowledge, capacity, and independent decision-making authority necessary to fulfill their policy implementation responsibilities. These include topheavy management practices that concentrate decision-making authority among senior officials and deprive mid-level officials of the information required to perform their functions. Moreover, the existing arrangement of governmental administration, under which the Ministry is responsible for policy formulation while directorates, departments, statutory bodies, and field offices implement the policies, causes implementation delays. The difficulty of drawing a demarcation line between the policy decisions and the operational decisions, along with the centralized tendency in administration complicates the disposal of cases and causes delays in decision-making.59 106. Policy implementation is further constrained by the lack of information exchange and coordination among a number of ministries or government agencies for which a particular policy has implications. Although every ministry has designated “Council Officers” who are responsible for inter-ministerial coordination, coordination is often very difficult in practice. 107. Policy implementation is sometimes based on Action Plans that are meant to guide actions consistent with the Policy. For example, the previous government initiated the preparation of a “Plan of Action on National Agricultural Policy” by the Ministry of Agriculture with technical assistance from the Food and Agricultural Organization (FAO) of the United Nations. The draft Plan of Action was widely scrutinized and commented on by the relevant donor local consultative groups and other researchers but the final draft did not accommodate many of those comments. Thus while the Agricultural Policy encourages private sector development, the content of the FAO recommendations were largely tampered with in favor of prevailing government predilections for public sector involvement. Implementation suffers if a new government has different views. 108. Planning and execution of development programs often suffer due to the lack of neutral governance. Development programs are in many instances undertaken and executed to serve the narrow party interest of the political party in power at the expense of the national interest. When the power base changes, implementation of policies initiated by the previous government immediately suffers. New policies are invoked to serve new interests. While different political parties will naturally have different policies and programs, there is a need for neutral governance as far as implementation of development programs is concerned. 109. Administrative inaction with respect to policy implementation is often prompted by partisan interests. Since Independence, a number of commissions and committees 59 CPD (2001), Policy brief on “Administrative Reform and Local Government,” CPD Task Force Report. 33 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 have been constituted by different governments for administrative reform and reorganization in accordance with their respective policy declarations. Lack of neutral governance has led to a situation where the public administrative system has implemented policies with speed or slackness depending on the interests of the ruling party. Expectations of public officials regarding the permanence or transitory nature of a particular policy also determine the speed of action. Bureaucratic norms of neutral governance are followed to only a limited scale by the civil service. A number of socioeconomic and political factors have impeded the growth of an accountable administrative structure in Bangladesh. 110. Delays and difficulties in policy implementation sometimes occur due to lack of clear policy guidelines that take changing circumstances into account. Thus the recognition of the emerging role of the private sector by the National Telecommunication Policy of 1998 (NTP-98) permitted the Government to deregulate many services and allow more competition in already liberalized areas. Experts now feel that, in view of tremendous private sector response and the resistance to this by the erstwhile government monopoly operator, it is imperative to develop explicit and unambiguous policy guidelines regarding the extent of private sector participation, competition among state-owned and private operators on a level-playing-field basis, the tariff structure, and related matters. Without such guidelines, it will be difficult to realize the targets envisaged by NTP-98. Also, the restructuring of the Bangladesh Telegraph and Telephone Board (BTTB), the state-owned operator, considered in NTP-98, has yet to occur and poses a constraint to rapid development of the sector60. The Bangladesh Telecommunication Act 2001 reinforced the rationalization of private participation and encouraged creation of an environment of competition. After more than a decade of introduction of private operators in various telecommunication services, this Act allowed the establishment of the Bangladesh Telecommunication Regulatory Commission (BTRC) in 200261. Now policy matters are vested in the Ministry of Post and Telecommunication, the operation of services and systems are vested in the incumbent BTTB as well as a large number of private operators and service providers, and the regulatory aspects are assigned to the BTTB. The Regulator, while answerable to Parliament, needs to be an independent and neutral entity that pursues given objectives without discriminating against anybody active in the field (private or public) and is equally independent from government interference or dictates. The degree of this independence from government is often questionable. Conflicts and delays result. 111. Finally, policy implementation is constrained by lack of adequate information among ordinary citizens and stakeholders who a particular policy is intended to benefit or otherwise affect. While new policies should ideally be introduced through information campaigns, government bulletins, or other mechanisms that target citizens and professionals or other intermediary agents who represent citizen interests with respect to a particular policy, this only occurs to a very modest degree in Bangladesh. The print media has assumed a more active role in reporting policy reforms, but further actions are needed to ensure that citizens, and even mid-level officials, receive the information they 60 For example, the inability and unwillingness on the part of BTTB to provide interconnections of sufficient capacity to the private operators is well known. The bilateral agreements in vogue are a strictly one-sided arrangement imposed by BTTB on the private operators. BTRC has been actively considering this problem and is currently working towards a resolution of the interconnection issue through consultation with operators, stakeholders and interested persons. 61 The Telecom Act clearly stipulates the principles of tariff determination and prohibits discrimination of any kind. It has given full authority to BTRC to approve or reject any tariff proposal from any of the operators. 34 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 need to implement or arrange their affairs to take account of new policy reforms or directives. C. Planning Process 1. Overview 112. National development planning procedures were first introduced in the 1960s, during the East Pakistan period. The current institutional planning structure was established following independence, with the First Five-Year Plan (1973-78). Since then there have been five others: a two-year plan (1978-80); the Second Five-Year Plan (1980-85); the Third Five-Year Plan (1985-90); the Fourth Five-Year Plan (1990-95); and the Fifth Five-Year Plan (1997-2002). The basic objectives of planned growth in Bangladesh is defined by Article 15 of the Constitution as provision of basic needs for the people in terms of food, clothing, shelter, education, health service, gainful employment, reasonable recreation, and social security. With the overall liberalization of the economy and the increasing role of the private sector in the development process, the imperative of centrally planned development has gradually been eroded. The FiveYear Plans today serve as benchmarks for development against which yearly development is assessed and planned in terms of the Annual Development Programs. A three-year rolling plan to take account of actual ADP performance and correct for any underachievement in the next year is now the standard. 113. The planning process involves the preparation of short-term (annual), medium term (five-year) and perspective (15- to 20-year) plans. The Five-Year Plan is a desired macro-level investment picture of the country. The Government seeks to mobilize resources for obtaining the desired rate of growth through national development planning. Targets are set for individual sector outputs on annual and five-year basis. The Planning Commission makes forecasts on economic possibilities and advises the Government on appropriate actions to attain those. The Annual Development Program is prepared in the light of the Five-Year Plan and shows the total developmental allocation for each sector together with a complete list of projects and allocation for each project from local as well as external resources. 114. Planners determine general guidelines for the fulfillment of overall development goals. These are then further broken up into specific sectoral objectives with specification of attending resource allocation. Projects/programs are then devised and individually appraised in the light of the overall guidelines and macroeconomic parameters. 115. Planning at the national level involves the choice of objectives and the setting up of targets and allocation of resources among various sectors. At the project level, it covers preparation of investment programs for sectors and incorporation of these programs through formulation and selection of appropriate investment projects. Major aspects of the planning process include the formulation and design of the plan, ensuring plan implementation, and evaluating plan performance. The process begins with a review of the economy involving collection, compilation and analysis of relevant data by the planners. The data is fed into an input-output matrix to get information regarding the amount of inputs required by the various sectors, and to ensure consistency among the sectoral demands and supplies. The broad socio-economic objectives of the plan, chosen at the political level, are next translated into various quantifiable targets, and 35 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 planners go back to the input-output matrix to match these targets with the resources available. The final outcome is determined by technical, economic and institutional feasibilities. Planners then allocate resources among the various sectors, formulating development programs for each sector, keeping sectoral objectives in mind. The formulation of sectoral development programs is generally done on an annual basis. The ADP is basically the annual development budget of the Government. Project formulation and selection is the next step in the process. The programs envisaged in the sectoral plans are translated into reality through sectoral planning involving selection and preparation of projects. The final steps in the planning process involve implementation and monitoring of projects and evaluation of the plan/program and projects. Project evaluation relates to comparing the objectives with the achievements, and identifying discrepancies to obtain feedback for future plans and programs. 2. Role and Responsibilities of the Planning Commission 116. The apex body for the planning process is the Planning Commission with the Prime Minister as Chairperson and the Finance or Planning Minister as ViceChairperson. The Planning Commission has five divisions—Programming, Agriculture, Physical Infrastructure, Industry and Energy, and General Economics―each headed by a Member. 117. The responsibilities of the Planning Commission include, inter alia: Preparing annual, five-year, and perspective national plans for the economic and social development of the nation, in accordance with the socio-economic objectives of the Government; Preparing ADPs within the framework of the national Plan; Periodic review of national development plan and study of its implications and impact on the economy; Continuous monitoring of plan implementation and evaluation of Plan performance; Studying economic issues and conducting surveys and investigations required to support effective planning and development; Advising on the nature of the machinery for securing efficient execution of national plans, annual programs and economic policies; Allocating resources for achievement of aims and objectives of development plans; Preparing sectoral plans and individual projects consistent with national plan objectives; Determining external aid requirements and negotiating with foreign governments and organizations the total quantum and composition of foreign assistance; Evaluating and reporting on external debts; 36 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Reviewing the progress of implementation of approved projects. 3. Steps in the Planning Process 118. The National Economic Council (NEC) of the Planning Commission, with the Prime Minister as Chairperson and all Cabinet members as members, gives preliminary guidance for preparation of Five-Year Plans, ADPs and economic policy, and finalizes and approves these. The NEC also reviews the implementation of the development program. The Economic Relations Division (ERD) assesses the foreign exchange requirements for the Five-Year and Annual Development Plans and negotiates economic aid from foreign governments and organizations. In fulfilling its responsibilities, the Planning Commission interacts with the Finance Division of the Ministry of Finance, the ERD, and the Internal Resources Division (IRD), and receives support from the Statistics Division, the Monitoring and Evaluation Division (IMED), the Bangladesh Institute of Development Studies (BIDS), the Academy for Planning and Development, and concerned Ministries. 119. In preparing a Five-Year Plan, the General Economics Division (GED) first prepares a policy framework based on government decision with respect to desired growth rate. It then evaluates the demand for resources by Ministries/Divisions and matches these with resource availability as given by IRD and ERD. Having coordinated the demand for and supply of resources, it prepares the sectoral plans. It then prepares the Five-Year Plan by coordinating the sectoral plans. The Five-Year Plan is then submitted to the NEC for approval. 120. In preparing the ADP, the Planning Commission first obtains resource estimates from the “Resource Committee” whose members are the Secretaries of the Finance Division, IRD and ERD, Member (Programming) and Member (GED) of the Planning Commission, and the Governor, Bangladesh Bank. The Programming Division then makes the sectoral allocation of resources in consultation with sectors and concerned Ministries/Divisions. When the total outlay and objectives of the ADP along with sectoral allocations are determined, the Planning Commission informs the different Ministries/agencies who then prepare the development projects in the form of Project Concept Papers (PCPs) and Project Proformas (PPs). 121. Development plans are implemented through project formulation and implementation. Project formulation involves identification and selection of projects. Relevant Ministries identify investment projects and technical assistance (TA) projects on the basis of objectives of the Five-Year Plan. Proposed investment projects are analyzed by the Planning Commission before approval by the authority concerned―the State Minister for Planning in the case of projects not exceeding Taka 100 million, or the Executive Committee of the National Economic Council (ECNEC) 62 in the case of projects that exceed Taka 100 million. Proposed TA projects are also analyzed by the Planning Commission before approval by the authority concerned―the Ministry for projects not exceeding Taka 10 million, or the State Minister for Planning for those that exceed Taka 10 million. 62 The ECNEC, with the Prime Minister as Chairperson and the Finance Minister as Alternative Chairperson, considers and approves all investment projects exceeding Taka 100 million and reviews implementation of projects. 37 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 122. The process of project formulation and approval is as follows. Following project identification based on Five-Year Plan program, a project concept paper (PCP) is prepared by the implementing agency. The Ministry then sends it to the Planning Commission after examination. PCPs are examined in a pre-ECNEC inter-Ministerial meeting at the Planning Commission, and then revised following the decisions at this meeting. The sponsoring Ministries then submit the revised PCPs to the relevant Sector Division of the Planning Commission. If no further revisions are needed, the Sector Division prepares a summary of the PCP, which it submits to the ECNEC Secretariat/Planning Ministry for consideration and approval by ECNEC/Planning Minister. The approved PCP forms the basis of the finalization of the PP by the sponsoring Ministry. The Minister concerned then approves the PP on getting the recommendation of the Departmental Project Evaluation Committee (DPEC). The approved PP is then circulated to all concerned by the sponsoring Ministry. 123. Given all approved PCPs, the Planning Commission then finalizes the draft ADP and sends it for approval by the NEC. The Finance Division prepares the Annual Development Budget in the light of the ADP and submits this to Parliament for approval. 124. Following the planning process, and approval of the development program, the management of public resources involves budget implementation, financial controls, accounting, audit, reporting and evaluation. Specific rules and regulations guide each step of the process. Throughout the year, the Implementation, Monitoring and Evaluation Division (IMED) undertakes routine monitoring of projects, and prepares quarterly overviews of expenditure and attainment of physical benchmarks which it submits to the NEC. IMED also inspects the progress of ongoing projects, and evaluates projects already implemented. The Budget Monitoring and Resource Committee (BMRC), headed by the Minister of Finance, is the formal institutional structure for coordination of the overall resources and expenditure programs of the Government. The office of the Comptroller and Auditor-General is the supreme audit institution of Bangladesh, and audits the accounts of all government departments/offices, public authorities and public enterprises. The Audit Report is submitted to the President for presentation to Parliament. The Audit Report is examined by the Public Accounts Committee (Standing Committee of the Parliament). 125. The planning process can be summed up as follows. The Planning Commission conducts a review of the economy and does the necessary input-output analysis; The NEC is involved with the policy planning process; The Planning Commission does the program planning in consultation with the concerned Ministries/Divisions; Departments/Directorates/Corporations do the project planning; Evaluation of projects and ADP is done by IMED, and of the Five-Year Plan by the Planning Commission. 38 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 4. Improving the Efficiency of the Planning Process 126. The success of the country’s overall development efforts depends to a large extent on effective and timely implementation of development projects. Institutional inadequacies and procedural problems are major obstacles. Primary concerns raised regarding enhancement of the efficacy of the Government’s development expenditure relate to the quality of the projects included in the ADP and the prevalence of projects outside ADP. Regarding quality of ADP, a number of projects included in the ADP are not always justifiable by applying rigorous economic criteria. Many of the projects promoted by partisan interests reflect felt needs of certain beneficiaries rather than being justified in the national context. In the absence of a broad based, participatory, bottomup project planning process, the apprehension exists that powerful actors are able to push through projects of their choice in select areas. Perceptions of this kind persist in the absence of transparent mechanisms that allow public scrutiny of the projects before they are included in the ADP. Thus, it is important to establish a system that involves careful scrutiny, particularly the Parliamentary Standing Committees and local government representatives, to ensure that the projects are demand-driven and are designed on a cost-effective basis. Non-ADB projects carry the high risk of not being compatible with the declared selection criteria, but they are often included in the ADP. Accordingly, it is strongly argued that the practice of introducing non-ADP projects into the budget should be discouraged. 127. The Government has taken several measures to ensure smooth implementation of projects, including delegation of financial and administrative authority, simplified procedures for project approval, issuing of procurement guidelines, appointment of capable and full-time Project Directors, and avoidance of frequent transfers of involved personnel. To ensure the quality of the ADP, the Government now undertakes pruning exercises to discontinue projects with low rates of return. To ensure fuller utilization of ADP funds, periodic review meetings are held at the Ministry and Planning Commission level to review implementation progress, both in physical and financial terms. The meetings identify implementation bottlenecks and recommend remedial measures. Resources are also reallocated from slow moving to fast moving projects. While these combined measures have improved utilization of ADP resources, the problem of underutilization remains serious. Every effort should be made to correct this situation. 5. Local Government 128. Local government institutions are entitled to Annual Development Plan (ADP) block grants from the national government. The local government regulations hold strict instructions that the block grant must be used specifically in certain sectors determined by the central government. This pre-determined sector allocation seriously limits the scope of local level planning as well as the flexibility of local bodies to apply the financial resources to satisfy the immediate needs of the community. This runs contrary to the concept of functional autonomy of local government units. Studies reveal that the overwhelming majority of Union Parishad Chairmen and Members lack knowledge and understanding of the operational procedures and functions of these bodies and are also unaware of the intricate rules as regards to budgeting, planning, and resource management. This is due to the fact that very little effort has been taken over the years to impart training in the relevant fields of local institutional operations to the elected officials. The Monitoring & Evaluation Wing of the Local Government Department of the Ministry of Local Government Rural Development and Cooperatives is legally 39 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 responsible to ensure accountability and transparency of operations and functions of local government units. It has been observed that the monitoring mechanisms of the Monitoring & Evaluation wing are not very effective. D. Legal And Regulatory System 1. Overview 129. A transparent, accountable, and predictable legal system is a key element of good governance. Law should ideally serve as the principal mechanism through which a government facilitates the effective functioning of the economy, by translating economic, social, and other policies into predictable rules and sound regulatory systems. A rational legal system, clear laws and regulations, and efficient administrative and judicial institutions are core elements of a business environment that supports private investment and economic development initiatives.63 While Bangladesh has a rich legal tradition that combines traditional customary law and the colonial legacy of British common law, the combination of sources and interpretations of law have made the legal system remarkably complex. From the perspective of governance analysis and assessment of investment risk, attention has tended to focus on the capacity of the judicial system to resolve contractual or other disputes in a timely and efficient manner and on the labyrinth of regulations, rules, and administrative procedures that challenge investor confidence in the certainty of a particular legal course or the security of an investment or legal obligation. 130. Many laws affecting investment in Bangladesh are old and outdated. For example, insolvency laws that apply primarily to cases of individual insolvency are not being used as a result of falsified assets and the non-collectable cross-indebtedness that supports insolvent banks and companies. The Bankruptcy Act of 1997 has been only marginally effective in addressing these problems.64 While certain laws are problematic, most observers agree that the key problem is not one of bad law, but rather relates to the enforcement of existing laws, contradictory overlaps between the various laws and regulations that relate to a particular issues, or gaps in the legal or regulatory framework governing particular matters of commercial or administrative importance. Despite government commitment to reduce interference in private sector activities, regulations continue to be issued and amended at a pace that makes it difficult to reconcile conflicts and contradictions. The problem is compounded by the fact that many regulations are not adequately publicized, even among the public agencies that are responsible for their implementation. There is a need to make the administrative apparatus of government more transparent and accountable.65 2. Regulatory Regime 131. In the chapters that follow, weaknesses in regulatory systems and structures and in the scope or substance of specific regulations are frequently cited as key sectoral or core governance constraints. Regulatory constraints take a variety of forms. In some 63 Foreign Investment Advisory Service (1992), Policy, Regulatory, and Incentive Regimes Affecting Private Foreign and Domestic Investment in Bangladesh. Washington, DC, FIAS, at 7-9. 64 United States Trade Center (2003), Bangladesh Country Commercial Guide 2003-2004, U.S. Embassy, Dhaka, at 31-32. 65 FIAS (1992), Policy, Regulatory, and Incentive Regimes; United States Trade Center (2003), Bangladesh Country Commercial Guide 2003-2004, at 34. 40 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 cases, problems are rooted in the absence or inadequacy of regulatory rules or frameworks required to define rights and regulate relationships in a particular matter or to implement a stated policy. In other cases, the opposite situation prevails, with problems arising from the labyrinth of regulatory rules and directives through which the Government asserts strict control in a particular area. The situation presents hurdles for businesspersons and individual citizens who are dependent on a particular government service, and raises bureaucratic impediments to efficient business transactions and administrative mechanisms. Related problems include lack of consistency or rationale in the enforcement of regulatory regimes, or inadequate or inconsistent enforcement of regulatory provisions. In many instances, the regulations themselves lack sufficient clarity. In others, interested citizens or businesspersons face difficulties in obtaining copies of a relevant regulation. In some cases, even government officials who are responsible for administering a particular regulatory regime do not receive copies of the regulations, or are not provided with adequate information on or training in the application of new regulations. In an environment of this kind, opportunities arise for corruption to flourish, and the officials or agencies responsible for administering regulatory systems hold inequitable advantages in their dealings with those who depend on their assistance or favor. 132. Regulatory weaknesses, inefficiencies, and associated power advantages rank among the primary governance constraints facing Bangladesh. For many years the issue has attracted significant attention from reformers in government, domestic and international investors, and the donor community. While encouraging progress has been made in some areas, with improvements in existing regulations or regulatory structures or the establishment of new systems on a stronger governance footing, regulatory weaknesses pose a major constraint to domestic and international investment and the achievement of the ambitious economic growth trajectory required to reduce poverty within the timeframe set by the Interim National Poverty Reduction Strategy. 133. Regulatory reform calls for a combination of interventions that address all dimensions of the problem, including stricter scrutiny and enforcement of existing regulatory systems, greater transparency, improved access to information by citizens and those responsible for the administration of various systems, and improvements in the professional capacity of those who draft regulations and administer regulatory regimes. The sectoral governance analyses presented in Chapters IX to XIV provide examples of regulatory constraints and the steps that should be taken to address them. Beyond the regulatory issues examined in other chapters, problems affecting the registration and transfer of land pose a major impediment to economic growth and the security and quality of life of citizens to a sweeping extent that arguably exceeds all other regulatory constraints. Land regulation undermines economic growth and development efforts in several sectors of particular importance to ADB, including small and medium enterprise development. The following section summarizes some of the key issues associated with land administration in Bangladesh. a. Land Administration 134. The sale and mortgage of land is regulated by the Transfer of Property Act of 1882, the Stamp Act of 1882, and the Registration Act of 1908. In their present form, the three acts defy practical and consistent implementation. No land can be transferred without a complicated registration process on which stamp duties and registration fees 41 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 must be paid.66 The proliferation of false title documents complicates both the purchase and sale of land and the use of land to access credit. In addition, parties tend to avoid the registration of mortgages, liens, and other encumbrances of land to avoid excessive stamp duties and other charges. The complicated process of creating title and securing other interests hampers the free transferability of title to land that should ideally stand as a fundamental feature of a market economy. The Transfer of Property Act of 1882 provides that registered instruments, once registered, take effect from the date of execution of the agreement and not the date of execution. Consequently, title is uncertain until the registration process is completed. The rights of a bona fide purchaser or mortgagee can be defeated by a title or interest that is purportedly created earlier but registered subsequently.67 135. The most basic problem concerns the difficulty of ascertaining title to land and the existence of any existing encumbrances. Records in many registration offices are in a chaotic state, due to poor storage facilities and neglect on the part of registry officials. The agro-based economy of Bangladesh makes land a critical issue for the majority of the rural population. Legal disputes often arise about ownership of land, or entitlement to water, trees, or other land resources. Particular cases often involve issues relating to the transfer of title, falsification of documents, or encroachment upon neighboring land, among others. Resolution of land title uncertainties could potentially reduce the volume of cases before the courts by more than 50 percent, as well as reduce the incidence of community violence, to which disputes involving land ownership or boundary issues frequently give rise. While the problem is universally acknowledged and several studies have been undertaken and pilot initiatives explored, no practical initiative has been taken to resolve the problem of land registration and security of title. ADB sectoral governance initiatives should be mindful of land and related security issues, and explore opportunities to address them in the sectoral governance context, laying the groundwork for future core governance initiatives. 66 A mortgage can be created without a registered instrument, through deposit of title deeds (known as an “equitable mortgage”), without attracting the same level of stamp duties or registration fees that apply to the purchase and sale of land. The disadvantage for the creditor is that there are no public records of mortgages of this kind, so that it is impossible to determine prior mortgages with any certainty. Bankers insist that registered mortgages are too expensive for their customers and thus accept mortgages by deposit of title deeds to reduce the financial burden. 67 See FIAS (1992) Policy, Regulatory, and Incentive Regimes, at 14. 42 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER IV PUBLIC ADMINISTRATION AND LOCAL GOVERNMENT A. Public Administration 136. Public administration has been a central focus of more than a dozen governance studies undertaken by the Government of Bangladesh, local research and public policy institutions, and the international donor community since Independence.68 Most studies have reached similar conclusions regarding key issues and priority actions required for public administrative reform. Recent studies, including the Public Administration Reform Commission (PARC) and the World Bank’s 2002 Taming Leviathan: Reforming Governance in Bangladesh,69 have drawn important lessons from past reform efforts. Of particular significance, both reports have noted that one of the key challenges of public administrative reform lies in understanding and taking account of the underlying social, cultural, and political-economic factors that have shaped public administrative practices in Bangladesh, and the manner in which citizens and public officials relate to one another. 137. While progress has been made in some areas, including professional development training for public officials, a succession of reports, recommendations, and commitments by different governments have yet to achieve any significant reform of administrative practices. Among the many factors to which this failure is attributed, most observers agree that the two most significant factors are the failure of successive governments, and the public service itself, to pursue reform commitments with genuine resolve, and the tendency of new governments to reverse or abandon initiatives that were taken by predecessor administrations, regardless of the time or resources invested in good faith reform efforts.70 While the desire of a new government to chart its own distinctive course is only natural, successive governments should give reform initiatives that advance common governance reform goals every opportunity to take root, without abandoning them as a matter of principle. 1. Growth of the Public Service 138. The Bangladesh public service is unavoidably large and complex. In serving the needs of a population of almost 140 million people, it is bound to contend with geographic, infrastructural, resource, and other constraints that would challenge the most successful models of administrative governance. At the same time, with more than one million civil servants on the government payroll the public service has crossed the line between necessary size and unwieldy mass, sacrificing accountability, transparency, and performance standards. The public service includes 38 ministries, 53 divisions, and 68 Examples include, inter alia: the Civil Administration Restoration Committee, 1971; the Administrative Services Structure Reorganization Committee, 1972; the Secretaries Committee on Administrative Development, 1985; the Administrative Reorganization Committee, 1993; the Administrative Reorganization Committee, 1996; and the Public Administration Reforms Commission, 1997. For a summary of the recommendations and follow-up outputs of these and other government commissions, see CPD (2003), Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001, Dhaka, University Press Limited, at 326-28. 69 The World Bank (2002), Taming Leviathan: Reforming Governance in Bangladesh. See in particular Chapter 2 (Obstacles to Governance Reform), at 11-20. See also PARC Report (Volume 1). 70 For further analysis see CPD (2003), Developing a Policy Agenda for Bangladesh: Civil Society’s Task Force Report 2001, at 305. 43 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 220 state-owned enterprises. The number of ministers was recently reduced from an alltime high of 60 to 53. 2. Historical Context 139. With independence from Pakistan, Bangladesh inherited the core elements of the former colonial bureaucracy that had been in place in East Pakistan. The colonial administration was primarily concerned with enforcement of law and order and revenue collection. While it was scarcely accountable to the population at large, it was effective in regulating public affairs through a system of top-down administrative accountability. Over the years, the quality of public administration gradually degenerated across the Subcontinent. The implications of this change affect the quality of governance in modern Bangladesh.71 140. The Liberation War ravaged the nation’s physical and administrative infrastructure. Following Independence, the Government of Bangladesh assumed a principal role as agent for economic and social development—a course that made sound practical sense in the circumstances. The challenge of development administration led to government intervention in a variety of areas, with a particular focus on the economic and service sectors. As principal provider of public services, the Government opted for a mixed economy and created new public enterprises at a rapid pace. Thirty-two years later, the bureaucracy continues to wield a strong hand in economic affairs, with core regulatory functions that once defined the parameters of the bureaucracy now accounting for just a fraction of the overall role of the State. The Government is active in virtually every sector, including education, health, social welfare, public utilities, transport, natural resource management, law and order, the electronic media, commerce, and trade. 141. The all encompassing role of the State has persisted despite evidence that the private sector and civil society can be especially effective in delivering social services or performing other functions in certain sectors in which the Government maintains a primary role. State-owned enterprises have repeatedly failed to achieve the efficiency necessary to secure and sustain profits.72 The persistent presence of the State in economic affairs further burdens an administrative system that would arguably operate more efficiently if rational decisions were taken in delimiting sectors in which the State is optimally positioned to play a lead role,73 or in redefining the role of State to place increasing emphasis on regulatory functions and meeting the needs and expectations of consumers, the private sector, and other stakeholders. 142. As noted in a 1996 World Bank report and reiterated in subsequent studies and commission reports, there is a consensus view among citizens, civil society, the domestic and international business communities, and international donors regarding the weaknesses of a public administrative system that is overly centralized and bureaucratic, secretive, inclined to emphasize process over practical efficiency, and non-transparent. Weak administrative governance is cited among the primary factors that prevent Rehman Sobhan, “Problems of Governance in South Asia: An Overview” in V.A. Pai Panandiker (2000), Problems of Governance in South Asia, Delhi, Konark Publishers, at 16-17. 72 CPD (2001) Policy Brief on Administrative Reform and Local Government, at 3. 73 For example, the Government continues to play a prominent role in lending on a scale that places it only a short distance behind commercial banks. See The World Bank (1996) Government that Works: Reforming the Public Sector, at 1-3. 71 44 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Bangladesh from achieving the economic growth trajectory required to meet the goals set by the Interim National Poverty Reduction Strategy. At the same time, there is an emerging consensus that present day reform efforts should not aim to push the Government from every sector, but rather should be guided by recognition that the Government has important regulatory and other roles that complement the role of the private sector and civil society. To this end, administrative reforms should aim to assist government agencies and officials to strengthen their capacity and performance in regulatory functions, facilitating collaborative working relationships between government agencies and officials and prospective partners from the private sector and civil society in addressing common issues, encouraging public participation in decision-making, and otherwise responding to public needs and interests. 3. Key Governance Issues in Public Administration 143. The following sections discuss the factors that undermine the effectiveness of public administration, as highlighted in the PARC report and other assessments. a. Political changes outpace institutional reform 144. A permanent bureaucracy is bound to operate under the direction of different governments at different times, so that changes of focus or style of management are inevitable when a new administration comes to power. In Bangladesh, the tendency of new governments to undo administrative changes introduced by their predecessors as a matter of principle rather than practical expediency imposes an overarching constraint to governance reform, sapping the momentum and continuity of reform efforts. In such an environment, it is difficult for reform minded public officials to pursue good faith reform efforts over the considerable length of time necessary to achieve desired results. The burgeoning growth of the bureaucracy is perceived to have in turn created opportunities for partisan interference in recruitment, promotion, and other administrative functions.74 b. Obligations of administrative officials 145. Administrative officials are bound to provide Ministers and Members of Parliament with accurate, objective, and complete information in a timely manner, render sound advice based on clear appraisal of options, implement ministerial decisions as directed, and be accountable for their personal actions.75 While the Bangladesh civil service includes many reform minded and superbly qualified officials, their reform efforts are often frustrated by constraints within the system in which they operate. These include resistance and obstruction by colleagues who are unsettled by change, disregard for the intention of lawmakers, and poor responsiveness to citizen interests and inputs. 76 c. Authoritarian culture 146. Some bureaucrats exercise their policy design and implementation powers in an authoritarian manner that leaves little scope for democratic values in public Rehman Sobhan, “Problems of Governance in South Asia: An Overview” in V.A. Pai Panandiker (2000), Problems of Governance in South Asia, at 17. 75 CPD (2003) Developing a Policy Agenda for Bangladesh, at 308-09. 76 The World Bank (1996) Government that Works, at 6-7. 74 45 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 administration. As a result, mid-level public officials complain that they are routinely deprived of decision-making authority that would ensure greater efficiency and responsiveness to citizen needs. Later analysis of governance constraints in the education (Chapter XI) and health (Chapter XII) sectors includes examples of how senior central government officials fail to recognize the independent decision-making authority of mid-level colleagues based at the sub-national level, despite the fact that the latter arguably have a better understanding of the needs and interests of communities and are positioned to implement reforms that would reflect well on senior officials. d. Minimal public demand for reform 147. Recent survey research reveals a considerable degree of public dissatisfaction with the performance, accessibility, and integrity of public agencies and officials— including a clear sense of what constitutes “acceptable” and “unacceptable” conduct on the part of public officials. Beyond quiet disaffection, citizen concerns are rarely expressed in public protest or calls for reform. Public perception studies indicate that citizens have little confidence in the bureaucracy, yet experience has left most citizens resigned to accept the situation, with little confidence in the prospect of change through popular demand for reform. Some individuals are reluctant to criticize out of fear of sanction, while others prefer to avoid the bureaucracy entirely by protecting their interests, completing business transactions, or resolving legal or administrative disputes through informal means. Observers have noted that some citizens associate corruption and weak financial management with international donor funds. As a result, they appear to be less troubled by the fact that bureaucrats are mismanaging “free” money rather than actual public resources.77 To date, the private sector in Bangladesh has maintained a fairly low profile with respect to administrative reform, providing back channel inputs in certain situations but otherwise disinclined to take higher profile action. e. Frustration on the part of public officials 148. Early assessments of the Bangladesh civil service tended to vilify public officials as the primary source of weakness in public administration. While there are many reports of obstruction on the part of public officials, recent studies have been much more sensitive to the challenges faced by public officials, many of whom feel a deep sense of frustration with the circumstances in which they work. Their concerns include low pay and meager benefits; lack of training and other professional development opportunities; inadequate information and guidance on their role and responsibilities, and deprivation of authority by those senior to them. If the working environment were more conducive to professional development and merit-based performance incentives, public officials could be expected to perform their functions with a greater sense of commitment and integrity. f. Delegation of decision-making authority 149. Secretariat Instructions prohibit interference by senior Ministry officials in the dayto-day operation of the departments that they oversee. Similarly, the Ministry of Finance Office Memorandum (1985) delegates clear-cut financial management powers to departments and subordinate offices. While the Instructions confer financial powers on administrative heads at the divisional, district, and thana levels, the actual delegation of administrative and financial powers is minimal, hindering efficient operations and 77 The World Bank (1996), Government that Works, at 4-7. 46 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 prompting delays. Further inefficiencies result from the impractical but stubbornly maintained requirement that routine non-policy decisions by mid-level officials are subject to Ministry approval.78 It is generally perceived that senior officials maintain a tight grip on decision-making, in some cases motivated by prospects of personal gain, while in other cases based on a more benign concern that reform initiatives threaten their professional security. 150. The efficient exercise of decision-making authority is further constrained by the manner in which responsibilities are delegated within departments, public corporations, and other subordinate offices, spanning national policy formulation through on-theground implementation at the local level. The withholding of delegated powers creates breakdowns in policy guidance by ministries, long periods of indecision within departments, and micro-management. For example, department heads are routinely deprived of authority to manage staff or procure necessary supplies. Similar constraints occur in state-owned enterprises. For example, officers are frequently required to seek approval from the relevant ministry rather than from their boards. Ministerial oversight frequently includes strict powers of approval over budgets, equipment lists, and payment of employee bonuses. These and other inefficiencies in the exercise of authority underline the need for incentive strategies that will encourage senior officials to delegate full decision-making authority to their subordinates. 151. In some cases oversight practices contravene prescribed legal and regulatory mandates designed to make administrative decision-making more efficient. To resolve this issue, the Schedule of the Rules of Business concerning the distribution of powers between Ministries, Divisions, Attached Departments, and other offices should be reinstated as the basic guide to government operations, as recommended in the PARC report. In addition, the Guidelines of 1976 that define the relationship between government and state-owned corporations, and the Resolution of 1983 concerning operational autonomy of state corporations, should be implemented. Rules that constrain autonomy and efficiency in decision-making should be revised to make them consistent with functions mandated by the Rules of Business and consolidated in a single set of directives.79 g. Recruitment of public servants 152. The Bangladesh Civil Service comprises 29 cadres. Direct recruitment is conducted by the Bangladesh Public Service Commission (PSC), through a purportedly merit-based process that includes written tests, psychological assessment, and interviews. Public servants surveyed in a recent World Bank study expressed the view that recruitment is generally not merit based and that it tends to result in the selection of unqualified, or less qualified, applicants over those that are optimally qualified for a particular position.80 h. Filling vacancies in the public service 153. Managers lack discretion to fill positions within their units based on personal 78 See PARC Report (Volume 1); The World Bank (1996) Government that Works; The World Bank (2002) Taming Leviathan. 79 PARC Report (Volume 1) 80 The World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, Washington, DC, The World Bank, at 36-37 47 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 assessment and knowledge of actual needs. Capable managers are often frustrated by partisan interference in their efforts to select the best-qualified individuals to fill particular positions or to assemble teams that combine the ideal mix of skills required for a particular task or objective.81 i. Entry-level and in-service training 154. There are three categories of training for public officials: (i) a compulsory, twomonth foundation course for officers of all 29 cadres on entry to the civil service; (ii) an Advanced Course on Administration and Development (ACAD) for mid-level officers in management positions; and (iii) a Senior Services Course (SSC) for officers of the rank of Joint Secretary and higher. The latter two courses are conducted at the Bangladesh Public Administration Training Centre (BPATC), based on curricula that are largely outdated and by most accounts poorly taught. Courses are not custom tailored to the needs of individuals or specific branches of the civil service, and little attention is given to the special competency requirements of a particular position. With few on-the-job or in-house training programs available, public officials must vacate their posts for the duration of a training program. A 1999 ADB assessment found that training programs tend to perpetuate the very institutional features that weaken performance and undermine good governance principles, with an emphasis on tedious procedures rather than streamlined approaches that would ensure greater efficiency in public administration.82 155. The Public Administration Training Policy (PATP) aims to address these issues by promoting administrative efficiency and optimal utilization of human resources.83 In practice, the training of public officials is poorly planned and managed, while the actual training that does occur is rarely taken seriously by participants. For example, a recent World Bank study revealed that only 70 percent of civil servants polled were even aware of the existence of in-service training programs.84 The previously referenced ADB study presented the following recommendations for improvement of training standards and procedures:85 BPATC should be developed as a premier training institute, with the aim of setting high standards that other institutions will strive to achieve; BPATC should continue to conduct ACAD and SSC courses for the same target groups; modular training courses in managerial competencies should be developed for officers on an as-needed basis. training institutions should provide pre- and post-training materials for self-learning and in-service reference. training institutions should be self-governing. 81 The World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, at 33-41. Asian Development Bank (1999) cited in The World Bank (2003) Taming Leviathan, at 78. 83 Ministry of Establishment, Government of Bangladesh, Public Administration Training Policy. 84 The World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, at 37. 85 Cited in The World Bank (2003) Taming Leviathan, at 79; and in PARC Report (Volume 1), at 38. 82 48 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 public service training should incorporate comprehensive needs assessments and evaluations, in-house training programs, and selection procedures to ensure that the right individuals are selected for particular courses. j. Transfer and investments in education 156. Transfer of public officials is a routine practice in public administration, with some officials serving in a particular position for as little as one year before being transferred to a new assignment that may have little connection to their earlier work. While rapid promotion can be a positive step in advancing capable public servants to positions of increasing responsibility, it is equally important to ensure that officials are given time to develop the specialty skills and knowledge required to enhance the institutional capacity of particular government agencies. Every donor agency can cite examples of investments made in professional development training of promising public officials in the expectation that they would draw on their acquired expertise through service in a particular area for a reasonable length of time, only to find that they are transferred within a matter of months to new positions whose responsibilities have no connection to the specialty field in which they were trained. Training of this kind should be viewed in part as an investment in the general human resource base of the nation, whose benefits extend beyond the responsibilities of an individual at a specific point in time. At the same time, it is not unreasonable to expect that those trained will have the opportunity to use their specialized skills for a reasonable period of time. Among its many benefits, development of specialty skills helps to address the criticism frequently leveled that the public service is the domain of generalists, with few opportunities for technical specialists. k. Performance and promotion 157. The public service is further constrained by the absence of clear and consistent systems of performance-based assessment and promotion. The PARC report highlighted the absence of a merit-based promotion system and condemned the role of partisan pressure and influence in the professional advancement of public officials. Civil servants polled in the previously cited World Bank study reported that influential connections outweigh merit and performance, both in shaping the general professional working atmosphere of public administration and in determining opportunities for professional advancement. The majority of officials perceived that personnel management practices were neither transparent (79 percent), publicly announced (82 percent), nor fair (77 percent). They further perceived that no connection was drawn between professional accountability, performance standards, and assessment.86 158. A welcome recent reform initiative selects public officials from the rank of Deputy Secretaries for pre-promotion training, subject to attainment of at least an 80 percent score on their Annual Confidential Report (ACR) and the requirement that those selected have at least eight years of service remaining before retirement. Joint Secretaries are selected on the basis of a minimum 85 percent ACR and a minimum of five years remaining service. Those selected receive two and half months of training in Bangladesh and the United Kingdom, and are eligible for promotion on successful completion of the training program.87 86 87 The World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, at 37-39. The World Bank (2002), Taming Leviathan, at 73. 49 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 l. Salary and benefits 159. For many years, university graduates prized a public service career for the combination of prestige and security that it offered. While base salaries were modest, a civil service position included other benefits that promised lifetime professional security. In recent years, civil service salaries have not kept pace with the earning potential of career opportunities in the private sector. Moreover, adjustments in civil service salary have reduced the ratio between the lowest pay of the lowest salary group to the lowest pay of the highest group to as little as three percent at entry level and five percent at retirement. Highest pay scales were reduced by 73 percent between 1969 and 1997. Housing allowances, land allocation, and other benefits were added in an effort to offset the real reduction in salaries, but many of these benefits could not be sustained over time.88 As a result, it is generally acknowledged that the civil service no longer attracts the same caliber of entry-level officials that it did in the past. Careful consideration should be given to salary reform, mindful of the need to balance the prospect of competitive salary increases with the corollary need to reduce the overall costs of public administration.89 m. Efficiency 160. The PARC report also highlighted the inefficiencies that result from a combination of governance constraints in public administration, including corruption. The report cited a list of examples of weak financial management and impropriety in government agencies, including misuse of food grain under “food-for-work” programs, theft of electricity, water, and gas from public utilities, misuse of government vehicles and telephones, and mismanagement of railway lands.90 As discussed in greater detail in Chapter V, this problem is exacerbated by lack of clarity and accountability in budget procedures and other elements of public financial management, including lack of adequate consultation among ministries and inadequate procurement methods. n. Resource constraints 161. Most public institutions at the national and local level face serious resource constraints in fulfilling their basic public service delivery responsibilities. Anecdotal evidence suggests that many agencies are compelled to supplement their operating resources through other means in order to meet even modest standards of service delivery. Those responsible for budget allocations at the national and individual agency level face challenges in striking an appropriate balance between the efficient management of modest resources and adequate service delivery. Public agencies should ideally be financed through a combination of adequate budget allocations and legitimate mechanisms to generate supplementary resources through certain fee-forservice functions, such as licensing or registration. 88 Ibid at 71-72. See PARC Report (Volume 1). 90 Ibid. 89 50 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 4. Issues and Opportunities for Reform 162. The numerous commissions, task forces, and assessment teams appointed to review public administration and provide recommendations for reform have reached similar conclusions in identifying primary issues and priority actions. Among government-led reform initiatives, the findings and recommendations of PARC provide a clear list of priority actions that have yet to be pursued in a comprehensive and determined manner. 163. For the Government of Bangladesh, ADB, and other development partners, it is important to set a viable reform strategy that takes account of priority issues, lessons learned from earlier reform efforts, and the underlying social and other factors that constrain public sector reform efforts. Strategic options also raise issues of scale, including choices in emphasis between: (i) reform efforts that focus on select administrative issues or constraints that inhibit performance in individual sectors, taking account the probability that successful interventions will set standards or serve as models for addressing the broader administrative reform issues that affect many sectors; or (ii) an alternative focus on higher-level issues, such as reform of overarching recruitment practices or salary and benefit standards, that cut across all sectors. Among the range of strategic options to be considered, the following are fundamental—both as core governance initiatives and as key elements of sector specific governance reform strategies. a. Improved service delivery 164. The performance and integrity of public administration ultimately turns on the capacity and resolve of public officials and agencies to deliver quality services to those who depend on them. The growth of an increasingly competitive and service-minded private sector has further underlined the poor service standards maintained by public institutions. The challenge lies in nurturing a demand oriented service delivery culture through a combination of merit-based recruitment, elimination of outside interference in administrative decision-making, better training, appropriate compensation, performancebased professional review and advancement policies, independent exercise of delegated authority, and greater sensitivity to the needs and interests of all stakeholders, including the many branches of government with which individual public agencies engage. At the very least, civil servants must have a clear understanding of their roles and responsibilities and the performance standards to which they will be held accountable, as well as the information, training, and other support that they require to fulfill their professional responsibilities and meet the expectations placed on them. As a starting point, the existing Code of Conduct of civil servants should be reviewed and updated to more clearly define and publicize the standards of performance and accountability to which public officials are to be held accountable.91 b. Investments in professional development 165. As the demands of public administration become increasingly complex, quality preparatory and in-service training of public officials is essential. Human resource capacity is especially important in the case of donor-funded development projects that carry strict performance targets to which implementing agencies and responsible officials 91 CPD (2003), Developing a Policy Agenda for Bangladesh, at 318-19. 51 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 are held accountable. For example, the potential of eGovernment and other information technology applications to streamline public administration can only be realized if public officials have the necessary skills to make use of new technologies. Sectoral governance strategies should include special provision to train government counterparts, which will serve as a model for broader investments in human resource development in the public service. c. Stimulate public demand for services 166. Years of experience in dealing with unresponsive public officials and paying bribes to expedite performance have left many citizens disaffected, with little confidence in their ability to secure reform through active demand for change. Public institutions do not reform themselves. Like all governance initiatives, administrative reform efforts will ultimately depend on the pressure exerted and goodwill collaborative support extended by reform constituencies. This pressure may take a variety of forms. Examples include enhanced media and civil society monitoring of the performance of public institutions and officials; partnerships between the private sector and civil society to challenge corrupt practices; and collaboration between public institutions and private sector or civil society partners in pursuing common reform goals. d. Reexamine and refine the role of the State 167. Successful public administrative reform does not depend solely on strengthening existing systems, structures, performance standards, and incentives; it also calls for broader reflection the role of the State. While the PARC report argued that the Government is too involved in national development efforts, economic affairs, and service delivery, it was careful to add that the solution is not for the State to abandon every role that it has traditionally played, leaving the private sector or civil society to fill its place. In reexamining the role of government, it is important to determine which policy, regulatory, facilitating, or related functions are best performed by the State in a parliamentary democracy; which functions can be efficiently shared with the private sector, civil society, and other stakeholders; and which areas should be left exclusively to non-governmental agents that are best equipped to manage them, freeing the Government to focus on priority functions and responsibilities that lie within its comparative strengths. Development partners can play an important role in facilitating dialogue on choices of this kind, and in supporting experimental initiatives that broker cooperative working relations between government, the private sector, and civil society in defining new functions and responsibilities. B. Local Government 168. Despite substantial investment of time and resources by successive governments in restructuring the institutional framework of local government in Bangladesh, weak local governance is continually cited among the major impediments to poverty reduction and the empowerment of citizens and communities to participate in decisions that affect their lives. With the exception of the Union Parishad, which is one of the country’s oldest and most enduring elected institutions, the remainder of the local governance structure has been subject to frequent policy and structural change. The situation prompted Hossain Zillur Rahman to observe that “local government in Bangladesh has been more an area of policy experimentation than of stable institutional 52 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 development.”92 This section provides a general overview of the structure of local government and the governance constraints that have prevented local government institutions from meeting their potential capacity in development planning, public decision-making, and the delivery of education, health and other basic social services delivery, and extending opportunities for citizens and communities to play a more active role in local decision-making. 1. Structure, Role, and Responsibilities of Local Government a. Local government structure 169. Bangladesh is divided into six divisions, 64 districts, 448 upazilas (also known as thanas), and 4,276 unions. A union ordinarily consists of ten to twelve villages and includes approximately 20,000 to 25,000 citizens. In each union, a council called a Union Parishad (UP) is elected to serve local needs. Under the current structure, in effect since 1997, the UP consists of a Chairman and 12 members. 170. A UP constituency is divided into nine wards. Nine general members, one for each ward, are directly elected by voters within the ward. These candidates can be either male or female, although at present they tend to be almost exclusively male, throughout the country. In addition, three UP seats are reserved for women, with each reserved seat representing a combination of three wards. These women members are directly elected among competing women candidates, rather than being appointed by the UP Chairman, as was the case prior to 1997. The current arrangement means that each reserved woman member represents three times as many constituents as each general member. 171. The Chairman serves as chief executive of the UP and is directly elected by all voters of the union. The Chairman can be male or female, although at present almost all UP Chairmen are men. By virtue of his position, the Chairman is a highly visible and influential member of the community. He also exercises considerable official authority, moderating meetings, assigning committee and development project responsibilities to members, authorizing expenditures, and engaging with officials at higher levels of government. 172. The entire UP is elected for a term of five years. The formal responsibilities of the UP include maintaining law and order, developing and maintaining roads, bridges, culverts, and other local infrastructure, providing services in health, education, agricultural extension, reforestation, relief distribution, and arbitration, excavating silted public ponds, leasing out space in markets, and registering births, marriages, and deaths. 173. The UP relates upward to the Upazila Nirbahi Officer (UNO), the appointed chief administrative official at the next highest level of government. At the district level, the Deputy Commissioner (DC), who is also an appointed official, has oversight of the UPs in his area. At the national level, the UP comes under the auspices of the Ministry of Local Government, Rural Development, and Cooperatives (MLGRDC). UP budgets are 92 Hossain Zillur Rahman and S. Aminul Islam (2002), Local Governance and Community Capacities: Search for New Frontiers, Dhaka, University Press Limited, at 154. 53 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 routinely scrutinized and must be approved by the UNO, DC, and Assistant Director of the LGRDC. In addition, other national ministries often issue directives to the UPs on various matters. b. Role and responsibilities of the Union Parishad 174. The most important and widely known function of the UP is to utilize the modest funds allotted to it to implement community development projects. Financial resources come from various government sources. Funds from the Annual Development Program, designed and coordinated by national government ministries and approved by Parliament, are channeled through block grants to each upazila in the country. The UNO and the Chairman of the Upazila Development Committee then disburse these funds to the unions in their upazila according to certain criteria. Most unions receive approximately one-third of their total revenue in this manner. UPs also collect taxes from their constituents, which they share with the upazila and district level governments on the basis of a percentage formula. 175. The UP role in development administration is restricted, often limited to the selection of possible projects under nationally administered food aid grants. The UP is also subject to bureaucratic supervision and guidance, including roles and relationships specified in complex orders and circulars from different agencies and ministries. These often contradict the original legal framework through which the legal authority of the UP is derived.93 2. Challenges and Constraints a. Member knowledge and capacity 176. One of the most basic obstacles to the efficient functioning of the UP is that Members and Chairmen often have a limited understanding of their formal roles and responsibilities. The Government provides very broad job descriptions that offer little guidance to new Members. While Members are eligible for a brief government-sponsored training course conducted by the National Institute of Local Government (NILG), the course tends to focus on rote functions like maintaining the various registers rather than on the complex duties of representation and management. Newly elected Members are dependent for information on more experienced UP Members. For various reasons experienced Members are sometimes reluctant to share the benefits of their experience. New women Members are at an even greater disadvantage, because many of them have extremely limited knowledge of the regulations, laws, budgeting processes, and other administrative procedures of the UP, having focused on domestic affairs for most of their lives. b. Constituent knowledge and inputs 177. Citizens whom the UP members and Chairmen represent also tend to be poorly informed about the roles and responsibilities of the UP and the functions of local government. Consequently, constituents do not understand how to hold officials responsible for the actions or decisions that the latter take on behalf of the community, how to participate fully in the decision-making process involving the expenditure of funds 93 CPD (2003), Developing a Policy Agenda for Bangladesh, at 313-14. 54 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 or the adjudication of legal cases, or how to respond to unfair or negligent practices by officials that adversely affect the welfare of their communities. Without this knowledge, citizens have a very limited role in local public decision-making processes. In the last five years NGOs and other civil society organizations have been active in raising community awareness of local government functions and in facilitating dialogue and collaborative working relations between UP Members and constituents. c. Inadequate resources 178. Local government bodies are substantially under funded to meet the development needs of constituents or to implement local reform initiatives. While the Union Parishad is authorized to mobilize local resources through taxes, leasing of local market space and water bodies, and other means, they are obliged to share these resources with the central government (25 percent) and the Upazila (10 percent) and to allocate a portion for the maintenance of local infrastructure. Once the various entitlements are apportioned, the UP is left with approximately 50 percent of locally mobilized resources. The situation is further complicated by the fact that the UNO receives and holds funds mobilized by the UP in a UNO account. The funds are subsequently disbursed to the UP in accordance with prescribed government guidelines. The implication of this arrangement is that the UP lacks direct control over resources that are actually raised within its jurisdiction.94 In addition, use of the Annual Development Plan block grants are subject to central government prescription, leaving minimal scope for local planning and response to constituent needs.95 d. Transparency and accountability 179. Another fundamental impediment to good governance at the local level is pervasive lack of transparency in the formal operations of UPs. Local elected bodies rarely comply with requirements to hold open meetings. Moreover, they tend not to sponsor open planning sessions for the determination of budgets or work plans, or to report these documents openly. This lack of transparency leads to a corresponding lack of accountability in the processes of budgeting and planning development projects. This gives rise to the perception that UP Members and Chairmen sometimes accept bribes to choose some projects over others, or pocket a portion of funds meant to finance such projects. Oversight of UP legal affairs by the Monitoring and Evaluation Wing of the LGRDC is weak, while few UPs fulfill the requirement that budgets and major council decisions be posted on public notice boards.96 In addition, there is a perception that local power structures affect the performance of local government bodies. e. Centralization 180. An additional constraint to good governance at the local level is the extremely centralized form of government now in place. UPs derive their authority and a substantial portion of their funds from national ministries whose effective reach to the local level is constrained by intervening levels of government. For example, UPs must submit their budgets and work plans for review and follow-up action by several appointed officials at the upazila and district levels. As a result, the UNO and the 94 CPD (2003), Developing a Policy Agenda for Bangladesh, at 314. Ibid at 314. 96 CPD (2003) Developing a Policy Agenda for Bangladesh, at 313-14. 95 55 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Chairman of the Upazila Development Committee have more de facto power over development projects in unions than do the UPs themselves. Furthermore, because many unions must compete amongst themselves for a share of the modest financial resources available for local development, there is constant risk that pledges or kickbacks may be demanded and pledged to ensure that a project is selected. The central government can order inquiries into the affairs of local government institutions and suspend them on suspicion of malfeasance or failure to fulfill their obligations. It also exercises substantial financial and administrative control over local government institutions, including scrutiny and approval of annual budgets and authority over the appointment and payment of salaries of UP staff.97 181. The powers of central government authorities are prescribed in precise terms, while those of local government bodies are vaguely defined. For example, the UP has a general power to maintain law and order in the community, yet specific powers vest with the centrally administered police and magistrates. A further challenge results from the fact that the security and clerical staff who work at the UP level are hired by upazila level officials. As a result, they have little motivation to follow the directions of the UP Chairman. UPs are also subject to restrictive guidelines and regulations prescribed by the upazila, district, and ministerial levels of government, and have little flexibility or autonomy to be responsive to the concerns and needs of their communities.98 f. Further impediments to reform 182. While there has been much discussion of the need for reform actions that will help to make local government more responsive and accountable to the needs of citizens, relatively little progress has been made in addressing the constraints outlined above, despite growing investments. In the 32 years since Independence, a succession of policy and structural changes that affect local government have been made, including frequent rearrangement of the various local government tiers. Regardless of the prevailing policy or structural context, the one consistent feature of local government has been the strict oversight exercised by central government. Consequently, local government bodies have struggled to establish political and economic viability and to earn the confidence of the communities that they are intended to serve.99 183. A major impediment to local government reform is the tension that exists between central government officials (including local representatives of national agencies) and local government bodies. Officials at the central level are perceived to guard their traditional authority out of concern that devolution of decision-making authority to those below them or to local government bodies will have negative consequences, as opposed to the prospect that such delegation may bring positive benefits that will complement and enhance the goals, performance, and status of central officials. 184. In addition to this resistance at the central level, Hossain Zillur Rahman has noted the absence of organized actors who are prepared to drive the local government agenda as a consistent strategic goal. While important progress has been made in 97 Ibid at 314. Hossain Zillur Rahman and S. Aminul Islam (2002), Local Governance and Community Capacities, at 157-58. 99 CPD (2003) Developing a Policy Agenda for Bangladesh, at 312-13. 98 56 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 facilitating partnerships between local elected bodies and civil society, local-level initiatives of this kind have yet to generate a broad and powerful grassroots demand for reform. This underlines the importance of securing support for local government reform among stakeholders at the grassroots, as well as among senior officials at the national level.100 3. Issues and Opportunities for Reform a. Commitment to local government reform 185. A succession of policy and structural changes to local government have produced a labyrinth of options and alternatives, to such an extent that some observers find it difficult to determine the precise structure of local government at any particular point in time. The positive exception has been the continuity of the Union Parishad, on which the majority of local development initiatives have focused. Current legal enactments provide for a four-tier system, of which the Union Parishad is functional and the sub-UP Gram Sarkar has been introduced from July 2003—in the face of controversy that includes a case filed in the Supreme Court challenging the constitutional validity of the Gram Sarkar. While there is general consensus on the value of a two-tiered system of local government at the Upazila and Union Parishad level and an interest on the part of development partners in supporting reform and development efforts at both levels, debate has persisted to the point that the optimal solution may be one to which there is sustained policy, resource, and other facilitating commitment on the part of government, regardless of the actual structural details. The second critical need is for the respective powers and functions of central government and local government agencies to be clearly and comprehensively defined.101 b. Capacity development 186. Training programs to strengthen the capacity and confidence of UP Chairmen and Members should be expanded, with a particular focus on enhancing the capacity of responsible government agencies, including NILG, the Bangladesh Academy of Rural Development (BARD), and the Rural Development Academy (RDA) to design and conduct training programs and to produce information materials of benefit to local government officials.102 Although substantial investments have been made in training UP candidates and elected Members, with a particular emphasis on women Members, it is important that training programs be followed-up by practical activities that support the efforts of new Members to apply their training through specific activities. This is especially important for women Members, who often face practical constraints in contributing to the work of the UP—in some instances because male Members intentionally schedule UP meetings in the evening or at other times when it is difficult for women Members to participate. 187. Further investments should be made in studying the process through which members of the Gram Sarkar are appointed and the composition of the newly formed Gram Sarkar, and in identifying program activities that can prepare Gram Sarkar 100 Hossain Zillur Rahman and S. Aminul Islam (2002), Local Governance and Community Capacities, at 159. 101 CPD (2003), Developing a Policy Agenda for Bangladesh, at 322. 102 Ibid at 324.` 57 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Members to fulfill their responsibilities. There has been much debate on the factors that motivated the establishment of the Gram Sarkar as new tier of local government, but the Gram Sarkar is a political reality for the next several years, and may offer an opportunity for a broader network of citizen members to engage in local development efforts and for UP Members below the rank of Chairman to assume a more active role in local governance, in their capacity as Gram Sarkar chair. c. Financial independence 188. The existing system for the mobilization of local government funds should be revised to ensure that locally mobilized resources remain with local government bodies and that local government bodies retain the authority to utilize the funds as they wish, subject to prescribed legal requirements and necessary oversight mechanisms. In addition, local government bodies should receive a reasonable allocation of funds from central government, based on strict criteria that ensure the equitable distribution of resources among recipient local government units.103 d. Relations between different branches of government 189. Beyond the formal legal division of responsibilities and definition of relationships between various local government tiers and central government, practical working relations between government units should be monitored and documented to identify and address issues at an early stage and to provide useful guidance to government agencies and local stakeholders on how to make working relations more productive and efficient. While this analysis has focused primarily on the role of the Union Parishad, there is equal value in reform initiatives at the district and upazila level, including attention to the relationship between the different tiers of government in promoting and implementing the development activities in which the Government and donor partners invest. e. Accountability 190. Local government bodies should be subject to regular auditing and reporting requirements to ensure that they meet their responsibilities. While firm legal action should be taken in the case of corruption or other serious violation of duties, findings and feedback should be provided to local government bodies in a good faith manner that helps them to understand the nature and causes of problems identified and the practical steps that can be taken to avoid such problems in the future. f. Citizen awareness and collaborative working relations 191. Corollary investments in public awareness promotion should continue as a complement to the training of UP Chairmen and Members. The benefits of professional development training for local government officials will be greatest when citizens understand the purpose and substance of reform initiatives and are able to articulately register their interests and expectations with local government officials. Similarly, further investments should be made to facilitate improved dialogue and collaboration between local government bodies and the communities that they serve. Public-private partnership initiatives will assist local government officials to be more responsive to 103 CPD (2003), Developing a Policy Agenda for Bangladesh, at 322. 58 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 citizen interests and demands, and help communities to present their interests in ways that will capture the interest and secure the commitment of local officials. A promising focal point for enhanced interaction between local government and citizens is to strengthen the capacity of UP Members to perform their statutory “village court” function in resolving legal disputes that provoke tensions within communities. While a few UPs have assumed this dispute resolution function a good faith manner, the overall quality of justice administered by village courts is inconsistent, and many UP Members do not perform their legal dispute resolution functions at all. g. Monitoring and assessment 192. In addition to the above described financial monitoring checks to ensure the accountability of local government bodies, broader monitoring and assessment tools should be introduced to monitor the pace and progress of local government reform initiatives. Other countries in the region have developed innovative monitoring mechanisms that apply rapid appraisal and other methodologies to assess the progress of decentralization from the perspective of citizens and other direct beneficiaries and local government bodies. These tools should be studied as potential models of informal, horizontal accountability for adaptation in Bangladesh. A multi-year local government development program conducted by Associates in Rural Development in collaboration with the U.S. Agency for International Development (USAID) has undertaken a series of baseline studies of local government, canvassing the views and expectations of citizens, local government officials, and other stakeholders. This information has served as the basis for program development, and will also serve as a valuable baseline for monitoring improvements in local governance. 59 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER V PUBLIC FINANCIAL MANAGEMENT A. Introduction 193. Efficient and properly accountable management of public funds and financial institutions is a key element of good governance, closely associated with standards of administrative governance discussed in the preceding chapter. Improvements in public administration will contribute to improvements in public financial management. In this sense, financial management tools are instruments that are ultimately dependent on sound policy choices and on the principles of good governance that guide the management of public financial affairs. Despite encouraging progress in public administration and financial oversight, weak governance continues to affect the overall quality of public financial management in Bangladesh. 194. Sound financial management encompasses four broad elements: (i) maintenance of sustainable aggregate fiscal policies; (ii) allocation of resources in accordance with the stated policies and priorities of government; (iii) appropriate use of budgeted funds and assets; and (iv) adherence to internationally accepted accounting practices and firm internal control measures.104 While the Government of Bangladesh has achieved a sustainable fiscal balance and low budget deficit, lack of overall coordination and efficiency in the three other financial management elements is a matter of serious concern. This chapter reviews present standards of governance in revenue administration, budget management, public expenditure management, public sector accounting and auditing, and inter-governmental fiscal relations. 195. The Parliament of Bangladesh is the principal governing authority in matters of public finance. Articles 80 to 92 of the Constitution (Legislative and Financial Procedures) prescribe the oversight powers of Parliament. Any new laws or policy changes with respect to revenue administration, budgeting, public expenditure, public accounting, or auditing are subject to approval by Parliament. Executive responsibility for the administration of public finances lies with the Ministry of Finance (MOF). The constraints on efficiency and good governance in public financial management described in the sections that follow are largely attributable to the centralization of responsibility in the MOF. The responsibilities of the MOF encompass revenue collection, budget setting and management, and preparation and auditing of public accounts, as well as oversight of Bangladesh Bank and supervision of the banking system, non-bank financial institutions, and the Securities and Exchange Commission (SEC).105 Although centralization can, in some instances, help to facilitate effective coordination among departments, this is not the case in Bangladesh, where excessive centralization (including a degree of fragmentation among centralized control mechanisms) results in inefficiency and weak internal control mechanisms. 104 The World Bank (2002), Taming Leviathan, at 39. Ibid. at 39-40. The oversight responsibilities of the Ministry of Finance with respect to the banking system, non-bank financial institutions, and Securities and Exchange Commission are discussed in Chapter IX. 105 60 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 B. Revenue Administration 196. This section reviews governance issues related to the collection of revenues by the Government of Bangladesh. It is not concerned with tax policy per se, but rather with the process by which the tax code is developed and approved, the way in which tax collection operates, the directions in which the Government is proceeding, and the extent to which Government initiatives will support an increase in revenue collection. 1. Origins of Revenue Collection a. Role of Parliament in Revenue Administration 197. The clear authority of Parliament to levy taxes is a central element of legislative democracy. Indeed, many of the milestone events in the emergence of democratic systems in the last three hundred years involve efforts on the part of legislators to establish that taxation cannot be arbitrary, but must originate with the representatives of the people. While the power to levy taxes in Bangladesh clearly rests with Parliament, and the Government cannot impose taxes that are not authorized in law, in reality Parliament has very little role in the development of the tax system. Tax proposals are developed within the Ministry of Finance and discussed in Cabinet, but they are not subject to serious review by Parliament. The budget containing the tax measures to be passed is essentially presented to Members of Parliament. There is a short time for debate, but there are no technical hearings to assist Members to understand the details of the proposed tax measures. While discussions may result in small revisions of the original revenue proposals, there is no real process through which Members can study and influence the revenue system in a significant way. 198. Parliament should ideally have an opportunity to express its views on key tax policy issues: how much revenue is to be raised; what specific taxes are to be used and how the tax burden is to be shared; the extent to which public services should be subsidized; the extent to which users should pay for the services; the extent to which capital expenditures should be paid for out of general revenue (the equity share of a project); and to what extent resources should be borrowed either domestically or from abroad. These are questions for Parliament that concern social attitudes and expectations, responsibility to future generations, matters of efficiency and fairness, and other issues that a revenue authority should not be asked to determine. Members of Parliament lack the detailed knowledge necessary to seriously discuss issues of such nature, and they are not provided with the resources needed to initiate research to help them to better understand the issues. At this most fundamental level, there is a failure of governance to ensure that key policy decisions are determined in the parliamentary context, providing adequate time and resources for debate and discussion. The political authorities and Parliament do not deal with the kinds of issues noted above. Instead, the MOF as responsible technical Ministry determines the answers to most questions of this kind. 199. The administration of the revenue system is another matter that should be the responsibility of Parliament. The number of staff and their tasks and responsibilities are proper matters for Parliament to discuss and determine through the appropriation process, providing funds for the type of revenue administration that is desired. Parliament is equally silent in this area and the intentions of the revenue authority are not fully discussed. 61 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 200. The reality of the present arrangement for revenue administration is as follows. First, the revenue authority is essentially tasked with collecting more revenue. Within this framework there may be tax policy objectives that limit the rates that can be charged. The most important of these is the commitment of the Government to reduce the import taxes as a percentage of the value of imported goods. Second, while considerable effort is required to determine rate systems, the underlying perception of the tax system is that it provides power to revenue officers to negotiate an amount to be paid with taxpayers, which is then divided between the government and the revenue officer. This arrangement arises in situations in which the filing system is complex, the units of the revenue authority are unable to integrate information on a taxpayer, and the relevant rules are unclear and subject to interpretation. In the circumstances, the average taxpayer will do what he can to withhold information from revenue officers, misrepresenting the actual financial position. Tax transactions are negotiated in this context based on bargaining between the revenue officer and the taxpayer in a situation of asymmetric information and limited knowledge on the part of the tax authority regarding the business or the taxpayer. Third, Parliament has no serious role to play in this. As a result, it effectively rubber-stamps the proposals of the executive department with respect to rates or administration. The Government is clear on the point that it wants more money to spend, and can justify this on the basis of long lists of things that are required. 201. External observers of this situation have a natural tendency to apply their version of rationality, which is generally based on the view that there should be more revenues to support all of the important functions that Government is bound to perform. Absent serious parliamentary consideration of the revenue position, the argument that more revenues are needed is accepted with little debate. There is some consultation with the business community and civil society about tax changes and other issues of interest, but this tends to have little impact, undertaken more in the interest of good public relations than to build a common basis for tax policy and tax administration. 202. By the standards of parliamentary democracy, the governance of the tax system is not satisfactory, as there is no real initiative and guidance from Parliament and the views of elected officials are not taken adequate account of. Unless the revenue system is built with the close support and involvement of the parliamentary authority, it is difficult for a system to emerge that has the necessary attributes of fairness and sound implementation. b. Definitions 203. In the following discussion of revenue the term NBR taxes refer to those taxes that are collected by the National Board of Revenue (NBR). These include import taxes (custom, import VAT, and supplementary tax on imports) and local taxes (excise, domestic VAT, and supplementary taxes on domestically produced goods). Direct tax is used interchangeably with income tax. Domestic indirect taxes comprise excise taxes, VAT levied on domestic production, and supplementary taxes on domestic production. Import taxes comprise duties, VAT levied on imports, and supplementary duties on imports. Non-NBR taxes are those collected by other organizations. The term other revenue refers to revenues collected from a variety of different means. 62 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 c. Organization 204. The Ministry of Finance has two resource departments: the Internal Resources Department (IRD) and the External Resources Department (ERD). Within IRD there are two major organizations: the NBR and the National Saving Directorate (NSD). NSD operates a program of selling savings instruments to the public and providing the net resources that are raised in this way to the Government. The NBR collects import taxes, income taxes, and other indirect taxes on the domestic economy. NBR is a vast organization and the different wings of customs, VAT, and income tax tend to run independently. 205. NBR has worked over the years to modernize, attract good staff, and to carry out its function of providing revenues to the Government. Its administration tends to be goal oriented rather than process oriented. That is, targets are set for revenues and the responsible officers work to meet those targets. They operate within the framework of revenue codes and rates, but what is really important is the revenue target. In contrast, one could enforce the rules set up in the tax code and collect whatever revenue emerges. While this is the standard view of the revenue department in the minds of most donors and technical advisers, it is not consistent with the corporate culture of NBR. Within the Bangladesh system, the NBR approach is arguably more likely to raise revenues than the rule following approach. This is an important, if unsettling, point for governance to which reference is made elsewhere in this chapter. 206. Modernization of NBR is one of the prized goals of the reform program. There are many examples of donor-funded initiatives that have aimed to achieve such reforms in the name of good governance and to raise more revenues for the Government. These reform programs have not been particularly successful in the past and, given the corporate culture of NBR, future programs will need to take account of similar challenges. The use of self-assessment for income tax returns is a case in point. This is an idea that has been repeatedly promoted by reformers and perceived as “modern” and sensible by senior civil servants, yet the concept is outside the worldview of an NBR tax officer. In his view, the citizen is inclined to cheat and therefore it is his duty to counter this. It will rarely occur to a tax officer that he can trust the citizen. This view accords with the perception shared by many observers that relationships among Bangladeshis with respect to finance are characterized by lack of trust. The view is reinforced by the inclination of some individuals to avoid punishment for untruthful statements through bribes. Of course most of the time people do tell the truth and do as they say, but the perception is that one cannot trust the other person. The outcome of this is great caution, a willingness to interpret the rules in one’s interest, and a tendency to doubt interpretations proposed by others. This distrust undermines a rule-based organization. Foreign companies react in a parallel fashion. Most aim to follow the rules and minimize taxes within the rules, but the revenue officer typically does not share this view. If he believes that the company is determined to cheat, the ultimate tax will be negotiated rather than be determined on the basis of rules. It is this characteristic that makes achievement of a change in corporate culture so difficult in NBR. 2. Structure of Revenues 207. The administrative source of revenues is presented in Table 1. NBR’s share is roughly constant at 75 percent when the information is organized on a consistent basis. Non-NBR taxes contribute about 5 percent of total revenues, while non-tax revenues 63 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 account for an additional 20 percent. These ratios have remained relatively consistent in the past five years. 208. Table 2 presents the NBR tax receipts over the past decade, divided among the main categories. In FY 2001-2002, NBR collected more than Taka 200 billion. Of this total amount, some 52 percent came from import taxes, 29 percent from domestic indirect taxes, and 19 percent from income taxes. The import taxes were lower as a share of revenues compared to the previous year, due to a very small increase in imports. Table 1 Domestic Revenue Sources (Billion Taka) Revenue NBR Taxes [3] Non-NBR Taxes [4] Non-tax Revenue [4] Total 1997/98 137 (74%) 9 (5%) 38 (21%) 184 1999/00 252 (74%) 11 (5%) 42 (21%) 204 2001/02 202 (77%) [2] 12 (5%) [2] 57 (19%) [1] / (19%) [2] 271 (264) [1] Source: Various Budget Documents and Bangladesh Bank. The figures excludes National Savings Directorate contribution. [1] Comparable basis to earlier periods. [2] Using base comparable to earlier periods [3] Actuals [4] Review budget Table 2 NBR Tax Receipts (Billion Taka) Year 1991/92 1994/95 1997/98 2000/01 2001/02 Import taxes [1] 40.42 (55) 60.8 (58) 80.06 (58) 100.36 (53) 104.85 (52) Domestic indirect taxes [2] 18.95 (26) 27.7 (26) 35.99 (26) 50.89 (27) 57.98 (29) Income tax 12.94 (18) 14.92 (14) 19.54 (14) 35.01 (19) 37.89 (19) Other 1.17 (1) 1.81 (2) 1.9 (2) 1.49 (1) 1.53 (1) Total 73.48 105.23 137.49 187.75 202.25 [1] Custom + Import VAT + Supplementary Duty on Imports [2] Excise + Domestic VAT + Supplementary Duty on Domestic Production 3. NBR Revenue Sources a. Income Tax 209. Income tax is collected from both individuals and from companies, with about 60 percent derived from companies and 40 percent from individuals. Income tax collects 64 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 about 2 percent of the GDP from non-agricultural sources. A very rough calculation indicates that, at present rates, the amount that should be collected is 60 percent more than the actual amount.106 While this estimate is very rough, it indicates that better administration should result in a considerable increase in revenue. 210. The performance of the income tax is difficult to determine. Administratively, NBR will sometimes have taxes paid in advance so that a temporary increase can be achieved, but this is not sustainable. The business community generally reports that the tax administration is very difficult, that policies and rates change frequently, and that rulings from tax officials are arbitrary and inconsistent. Tax regulations are perceived to be ambiguous and subject to various interpretations. It is further perceived that most companies resort to bribes of income tax authorities. In studies of the problems faced by businesspersons, respondents have reported that income tax is not a problem and that they have “arrangements” with tax officials. 211. Part of the problem is that the taxes on profits are actually quite high. Consider an enterprise that has 100 units of value added, of which 40 units are labor costs, 45 units are returns to capital, and 15 units are VAT. Of the capital, 25 represents interest payments and depreciation. The tax base for the income tax is 20. Assuming that the dividend distribution is 10, then the tax due is 7 (30 percent of 20 plus 10 percent of 10). Altogether, the enterprise pays 22 in taxes. Without the VAT, the enterprise would have made 35 (15+20), so the effective tax on corporate profits is 63 percent. At such high effective rates, it can be expected that there will be widespread efforts to avoid taxes. Good governance in this area must be matched with reasonable rates. In the example, if the company is not listed then its tax due is 7.5 rather than 7, so the point is the same. 212. Income tax rates applicable to individual are more reasonable and compliance standards are likely to slowly improve. 213. The administrative approach that is being followed is to build increased effort towards large taxpayers through the creation of a large taxpayers unit. The rationale for this approach is that those who are paying the most must be the biggest problem so more effort should be directed towards them. This approach is unlikely to succeed. The tax system has to be built on broad-based participation at very low rates, with collection done through the employer and no requirement to file tax returns for the next several years. Broad based participation at very low rates is a strategy that will fit the reasonable prospect and parameters of governance reform in the present context. b. Value Added Tax 214. The VAT system has worked quite well in Bangladesh, producing a considerable amount of revenue. The local indirect taxes come to about 3 percent of non-agricultural GDP. Using the estimate that 25 percent of the non-agricultural GDP can come under the tax system, this means that VAT collections should be 3.75 percent; hence, a rough estimate is that VAT can collect an additional 30 percent. Viewed in this way, the 106 Twenty-five percent of value added is in enterprises that can be taxed; 50 percent is labor costs that are taxed on the average of 10 percent; 50 percent is return to capital that is taxed at the rate of 15 percent so the taxes collected from the value added is 12.5 percent. Taking the share of the total value added that can be taxed yields 3.1 percent of non-agricultural GDP. 65 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 expansion of VAT depends on expanding the number of companies under VAT. This is a slow process since much of the economic activity is in very small informal firms. 215. The VAT administration is much simpler than the income tax, so the only recourse of the firm is to hide part of its revenue. This is perceived to occur frequently, leaving VAT inspectors to negotiate an agreement. The difficulties with the VAT relate to the administration of the system. This is discussed further below, but the essential point is that the way VAT is implemented makes it effectively a sales tax with negotiated rates by sector. c. Import Related Taxes 216. Import related taxes are the most important source of revenue. The last decade has seen a slight reduction of the dependency on import taxes, but not to any significant degree. Table 3 indicates that the rate of tax collections from import has declined during the past few years, but is still in the range 20-22 percent. Table 3 Tax Effort Year 1991-92 1994-95 1997-98 2000-01 2001-02 Import tax [1] 29% 26% 23% 20% 22% Domestic indirect [2] 2.30% 2.60% 2.50% 2.70% 2.90% Income tax [2] 2.60% 1.40% 1.40% 1.90% 1.90% Source: Bangladesh Bank, Bangladesh Bureau of Statistics [1] Percent of imports (cif) [2] Percent of non-agricultural GDP at producer prices. 217. Customs is frequently reported as one of the most difficult problems that the businessperson faces. Every import shipment must be examined to determine what it is, how much is imported, and what the price of the import is. Customs is rightly suspicious that the importer is trying to under invoice to reduce the amount of taxes that have to be paid. Available information from recent work of the Pre-shipment Inspection (PSI) companies indicates that there are many examples of under invoicing that have to be corrected by the PSI inspector, consistent with the perception that there are systematic efforts by importers to avoid customs duties. 218. The response of the Customs authorities over the years has been to try to sort out these problems. This leads to continuous opportunities for negotiations on the three points noted above. Classification is important since it can affect the tariff rate, and price is also important. Quantity is reported to be less of a problem, with fewer corrections for quantity by the PSI companies. When the PSI program began, the intent was to take these matters out of the hands of the Customs authorities and have professional inspectors do the valuations. The Clean Report of Findings (CRF) was to serve as the basis for the customs inspection and there would be no intervention by Customs except to audit the process. Customs was consistently opposed to this program since it deprived officials of the right to negotiate with importers. The importers were naturally aware that the PSI system would reduce their ability to under invoice, so there was some opposition by the business community to this program. In the event, Customs simply 66 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 emasculated the program by refusing to honor the CRFs. This meant that the cost of importing was increased, while at the same time the benefits of smooth customs management and swift passage through the port were lost. Ultimately, it is not clear if the importers are pleased with the outcome of the PSI program. 219. Two interesting observations can be made with respect to this situation. First, the under valuation of imports is to a certain extent corrected by the actions of Customs and the PSI work, but the import data is never corrected; thus the real value of imports is somewhat greater than contained in the official data. Second, the expected sharp increase in revenues expected from the PSI program was not achieved due to the undermining of the program by Customs and perhaps by many of the importers. Review of the PSI accounts and programs in other countries indicates that imports are probably underreported by 10-15 percent and that customs revenues of about 20 to 25 percent are lost.107 220. In this instance, governance considerations aimed to bring customs collection into conformity with the rates that had been established, but such an outcome could not be achieved. Customs officers would be largely deprived of the considerable amounts that were reportedly being paid in negotiations. Many importers also resisted the attempt to introduce the PSI systems as this would lead to higher import taxes. In this context, it is not surprising that so much effort appears to have been made to prevent the program from being effective. 4. Tax Administration 221. This section covers a number of points related to tax administration. The overall conclusion reached is that the NBR is quite satisfied with its present performance and structure. It is content with the revenue target and negotiated settlements that characterize its work, and has tended to systematically reject rule-based administration. This corporate culture is deeply entrenched. To change it will require determined leadership with full political support over several years. A strong signal of progress will be the success of the NBR introduction of a Large Taxpayer Unit that is to be based on a single tax identification number that will cover all of the tax operations of the taxpayer. Such a system will make individual negotiations with VAT, customs, and income tax impossible. a. Reconciliation of claimed and actual payments 222. There is some evidence that there is substantial forgery of tax payments made and deposited at Bangladesh Bank.108 The manual systems used by the NBR make reconciliation very difficult and effectively serve to create space for potential negotiation with the taxpayer if necessary. The obvious solution is to increase the level of computerization within NBR. While there have been numerous efforts to provide computers to NBR, all have failed to lead to effective use of the computer systems. It is obvious why this is so. Proper computerization would limit the negotiations that characterize the tax system now and make such negotiations more dangerous for those involved, which means that there is little interest in achieving this goal. There are endless reasons why computerization cannot be accomplished rapidly, but the 107 108 Discussions with PSI companies From discussions with tax accountants and lawyers 67 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 fundamental one is that initially there must be an increase of resources to achieve computerization. NBR cannot make such resources available. As a result, the systematic computerization necessary to improve the tax administration has not taken place and is certain to be difficult to implement. b. Duty draw scheme 223. Another aspect of the customs system that should be noted is the operation of the duty drawback scheme. Under this scheme an exporter can, upon showing proof of export, obtain refunds of taxes paid on imports used in the production of the export good. The system does not work well and there is potential for considerable abuse. Users reports over the years are that side payments are necessary to obtain the refund. As a result, this important support for export development is not meeting its potential as NBR officers find it very difficult to actually return money to the business sector. In fairness to NBR there is also considerable efforts by business to abuse the system, exaggerating the import components. c. VAT administration 224. The administration of the VAT system is another area where the practices that have grown up over the years have undermined the potential for good governance. The VAT is meant to be a self-enforcing system. The value added of a company is determined by the difference between the value of its sales and the value of the inputs that it purchases, excluding labor and capital. If one recorded all of the transactions that a company made then the value added is readily calculated and the correct tax assessed. In this system, if everyone is involved then all transactions are correct since neither buyer nor seller will agree to a false invoice. In the application of the VAT in Bangladesh, there is an announced VAT rate for different activities that is meant to correspond to an approximation of the true rate. If these estimates of the rates were correct then the sum of the rates up to a final transaction would total 15 percent. 225. The system of estimated VAT rates removes the self-enforcing nature of the VAT and opens the door to endless negotiations. The main negotiation is the amount of sales that have been made. Once that is done for a firm then the tax due follows immediately from the stipulated value added to sales ratio. The NBR has been unwilling to move towards a true VAT system that would be based on a computerized system and the slow incorporation of companies into the VAT net, requiring that all transactions be used to determine the value added. Such an approach would gradually lead to a tax system that was fairer and that removed negotiations from determination of tax liability. This requires a major computerization effort to implement and, as discussed above, this has proved difficult to achieve. d. Resolution of legal disputes 226. The revenue system is backed up by tribunals and access to the High Court for disputes over taxes. This system works, but it is slow and the tribunals are far behind in hearing cases. As discussed further in Chapter VI, judicial resources are very scarce and whether it is good public policy to increase resources for tax cases is very uncertain, particularly when there is so much delay in criminal cases. 68 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 227. These examples of revenue administration all point to the same phenomena: a tax collection agency that has developed its own style of action and is able to collect resources within a procedure and framework that have come to be accepted. The basic means of operation is what this analysis has termed a “negotiated tax” rather than a rules-based tax. The activities of the tax authorities are consistent with this view. 5. Tax Administration of Non-NBR Revenues 228. Non-NBR revenues are quite limited. There are four types of revenues: (i) vehicle fees; (ii) land taxes; (iii) stamp duties; and (iv) narcotics and liquor duty. The first three types are reviewed here. The administration of vehicle fees presents no particular problems and operates reasonably well, with revenues dependent on the number of new vehicles registered. Land taxes represent a revenue source that would be able to produce much more revenue if the land records were accurate and up to date. Administration of these taxes is lax and payment is often only made when the owner wishes to sell land. Large negotiated payments are involved as the true selling price of the land is usually suppressed. Stamp duties are administered with reasonable integrity. While few examples of counterfeit revenue stamps have come to light in recent years, high stamp duties inhibit a transparent land market. The share of non-NBR tax receipts as a proportion of total government revenues has been stable for the last few years. 6. Non-tax Revenues 229. This category comprises a collection of different items, none of which have a clear governance dimension. For example, it includes the net proceeds of the Bangladesh Telephone and Telegraph Board (BTTB). There are a number of issues with respect to BTTB that are relevant to governance, but they are not discussed in this revenue section. Non-tax revenue primarily consists of income earned by state-owned enterprises (SOEs) and public services. 109 Although the share of non-tax revenue in total revenue has increased in recent years, the actual rate of growth is slow and falls short of government expectations. As reflected in Table 1, non-tax revenue accounts for about 20 percent of total revenue. Inefficient and loss generating SOEs are the primary cause of any shortfall in non-tax revenue collection. 7. Conclusions 230. There are two fundamental governance issues that emerge in the area of government revenue: Neither the tax code nor tax administration are subject to serious oversight and review or broad-based inputs of the kind normally associated with a parliamentary democracy. Parliament plays only a modest role in this process. Most decisions are made at a technical level. Realistically, the issue of what kind of tax system Bangladesh should have and how the burden should be distributed has never been addressed in a broad, democratic way. It is arguable that the failure of the tax system to emerge as fair and evenly administered reflects the fact that the political 109 Non-tax revenue includes: (i) dividend and profit of SOEs; (ii) interest; (iii) royalties and property income; (iv) administrative fees and charges; (v) fines, penalties, and forfeiture; (vi) receipts for services rendered; (vii) rents, leases, and recoveries; (viii) tolls and levies; (ix) non-commercial sales; (x) irrigation receipts; and (xi) defense receipts. 69 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 system has never faced the need of building a tax system. Left to domestic and international technical specialists, the system that has resulted is problematic and lacks real political support. The NBR has a corporate culture that is built on administrative targets, collection against these targets, and treating a considerable share of the collections as fees to participants. This is not a system that is built on carefully enforced principles, rules, and regulations. In more than a decade of effort to introduce a rule-based culture to the NBR, little progress has been made and some observers would argue that it has failed completely. While the efficient market hypothesis may argue that existing practices reflect the wishes of society, a revenue system that is changed frequently, contains many uncertainties with respect to rules, and applies record keeping procedures that make internal accountability virtually impossible is not consistent with the development of a modern industrial economy. 231. Establishment of a modern, rule-based tax system is a matter for parliamentary consideration, with adequate opportunity for informed debate. Passing the annual budget in Parliament is not sufficient to achieve genuine legislative engagement in policy development and oversight. Modern revenue systems in Europe and the United States were built under pressure of war and national survival, with the compulsion behind them arising from deep within the political system. Since Independence, Bangladesh has never faced a national revenue crisis of equal proportion. C. Budget Management 1. Overview 232. The Finance Division of the Ministry of Finance is responsible for formulating and administering the national budget. Two separate budgets are prepared by the MOF: the development budget and the revenue (or recurrent) budget. The development budget primarily consists of infrastructure and social development expenditures through the Annual Development Program (ADP). More than 46 percent of the FY2003 development budget is financed by foreign grants and loans.110 The revenue budget comprises recurrent government expenditures, such as interest, salaries, pension benefits, education, subsidies, transportation, and public administration. It is fully financed by domestic sources. The revenue budget earns a surplus that is used to finance part of the development program. (See Chart 1). 233. Preparation of the annual budget is a bottom-up procedure that begins with the preparation of estimates by government agencies (primarily on an incremental basis from the previous year’s approved budget) and culminates in the presentation of the budget in Parliament by the Minister for Finance and its adoption by Parliament. Both budgets must be approved by Parliament. The current system is constrained by serious governance and other deficiencies that are described in the sections that follow. a. Lack of macroeconomic focus 234. The budget is not prepared on the basis of a consistent macroeconomic and long-term expenditure framework; rather, it is designed to achieve short-term objectives. 110 Ministry of Finance data accessed from www.theGovernmentfinance.org 70 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 This process reflects the fact that successive governments have tended to be more concerned about achieving results in the short run than with pursuing sound financial management in the long run. 235. The first textbook concern of the budget process is to link the economic impact (deficit) to the overall economic situation. This is very difficult in most developing countries and in Bangladesh virtually impossible. The automatic stabilizers arising from the tax systems do not really operate as collections of domestic taxes are only weakly linked to output. What Parliament can establish and the fiscal authorities implement are responsible fiscal management rules. These include: Requirement that the revenue budget be completely covered by revenues and that the surplus be used for development. Requirement that utilities must charge fees to cover their costs. If the Government wants subsides, these should be explicit and capped in the aggregate. Requirement for minimum contributors to development programs; thus a shortfall in the surplus on the revenue budget results in a reduced development budget. This criteria limits the size of the development budget. Requirement that foreign debt has a ceiling and must foreign borrowing by the Government receive parliamentary approval. Requirement that operations and maintenance costs are fully incorporated in the revenue budget. 236. Inconsistency between development and recurrent budgets: The development and recurrent budgets are prepared separately in Bangladesh. The former estimates the initial development cost of projects, while the latter estimates associated ongoing expenditure. Since the two budgets are prepared separately, governments are often burdened with unanticipated additional recurrent expenditures that they are unable to meet. This situation affects many public institutions, and results in the underutilization of certain public assets. For example, hospitals are constructed with funds from the development budget, but may remain understaffed or inadequately supplied as a result of decisions made on the recurrent budget. Similarly, schools often are underutilized as a result of allocation decisions affecting the recurrent budget.111 237. Incremental budgeting: Preparation of the recurrent budget on an incremental basis that begins with the previous year’s base increases expenditures. As a result, certain non-discretionary components of expenditure, such as salaries and debt servicing, take precedence over equally important expenditures on operations, maintenance, supplies, and services.112 To date no corrective action has been taken to solve this problem. 111 The World Bank (2002), Taming Leviathan: Reforming Governance in Bangladesh, Washington, DC. at 40. 112 Iid at 40. 71 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Chart 2: Composition of Budget Resources and Expenditure Source: Finance Division, Ministry of Finance, Government of Bangladesh. b. Diffuse budget allocation across too many projects 238. The development budget is thinly stretched over many ADP projects, which represent the country’s principal physical and social infrastructure development activities. This broad but shallow coverage spreads finite resources across many activities while failing to allocate sufficient funds for the highest priority projects. This in turn diminishes the efficiency of project implementation and the quality of the final 72 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 product. For example, a recent World Bank review of roads and railways projects found that ongoing projects can take as long as 11 or 12 years to complete at current levels of funding. The situation is exacerbated by non-ADP projects that are undertaken as a result of outside partisan pressures. While little effective action has been taken by the Government to address this problem to date, donor agencies that provide loans for ADP projects have encouraged the Government to prioritize infrastructure and social development projects. While major donors such as the ADB, World Bank, and the IMF can play a critical role in urging the Government to allocate budget resources on an open and transparent priority basis;113 it is important to be realistic about democratic systems. There is a natural tendency to generate an excess of projects without taking adequate account of the revenue impact, and there will always be partisan pressure to initiate new projects. c. Management of assets, cash, and debt 239. Public management of assets, cash, and other resources in Bangladesh lacks adequate transparency and accountability, creating opportunities for misappropriation and reducing the effectiveness of the budget. The Comptroller and Auditor General (C&AG) does not include debt in its audit reports. While the External Relations Division of the Ministry of Finance provides Parliament with an annual update on external public debt, there is no corresponding mechanism or practice for reporting domestic public debt. The rudimentary present system of debt and cash management is inadequate to meet the complexity of the task. Financial reporting is generally delayed. The Government’s entire cash balance with Bangladesh Bank is treated as one account, although separate accounts for each Chief Accounting Officer (CAO) are maintained within the Government’s total financial balance. Inefficient cash management has created the need for fluctuating government borrowing from Bangladesh Bank, resulting in unnecessary interest costs to the Government. In addition, there are some government guarantees for SOE supplier credits, which raises contingent liabilities; however, to date more contingent liabilities have not cost the Government anything. d. Monitoring and evaluation of budget implementation 240. The Implementation Monitoring and Evaluation Division (IMED) of the Ministry of Planning is poorly equipped and inadequately staffed to fulfill its responsibilities in monitoring implementation of the national budget. Moreover, combining the two roles of implementation monitoring and evaluation within a single department creates opportunities for collusion among public officials. As a result, IMED has been criticized for poor implementation monitoring and biased evaluation that may conceal the misappropriation of budgeted funds. On average, 1,200 new or ongoing projects are provided for in the budget, of which only 200 are completed.114 241. Although certain actions have been taken to reform the process of monitoring budget implementation and management, their effectiveness is unclear. The establishment of the Public Administration Reform Monitoring Commission, the Revenue Commission, and the Public Expenditure Review Commission has laid the groundwork for improved monitoring and reform initiatives. The three commissions are expected to 113 The World Bank (2002), Taming Leviathan, at 40. The World Bank (2003), Unsustainable Public Sector Spending and Weak Governance, Chapter 2, Section 3, (Web Version) 114 73 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 improve the transparency and accountability of the budget implementation and evaluation process and help to ensure that allocated public funds are properly used. Problems have been encountered in establishing the commissions and some observers have questioned the independence of those appointed to serve as members of the commissions. Nevertheless, the work of the commissions can be enhanced by donor support for the introduction of modern information technology systems and tools, such as automated computerized accounting, budgeting, and tax administration. Technical assistance of this kind will assist the commissions to effect reform of current administrative systems, adapting international benchmark practices for application in Bangladesh. e. Inadequate parliamentary oversight 242. Effective independent scrutiny of the management of public finances is an essential element of horizontal accountability and sound governance. While steps have been taken in recent years to strengthen parliamentary oversight of the budget process, further improvements are needed. The principal agents of parliamentary surveillance are the Public Accounts Committee, Public Estimates Committee, and Public Undertakings Committee, together with the 35 standing committees that oversee the affairs of individual ministries. Committee proceedings tend to be dominated by senior Members of the ruling party. Even backbench Members are perceived to be occasionally hesitant to oppose decisions of senior Members, even if they do not agree with the position taken on certain issues. Moreover, committee members are frequently absent from meetings, while those in attendance often lack the information necessary to fulfill their oversight functions. 243. Committee recommendations are rarely taken up in a diligent and timely manner, especially where they concern investigation of the conduct of senior public officials. The proceedings and actions of parliamentary committees are largely conducted behind closed doors, with little media access, informed citizen understanding, or public demand for greater transparency and accountability. These weaknesses were highlighted in the report of the Public Administration Reform Commission. The Commission recommended the timely publication of committee reports, greater participation of opposition Members of Parliament in administering committees, and participation by at least one woman Member in each committee. Little progress has been made in pressing the adoption of these recommendations to date. While donor agencies underline the need for priority oversight reforms in their dialogue with the Government, further efforts are required to secure political commitment to implement the recommendations of PARC and other public administration and governance reviews. 2. Improving Budget Management: 244. A number of steps should be taken to improve budget management. These recommendations reflect the consensus views of several recent studies:115 115 See PARC Report (Volumes I, II, and III); The World Bank (2002) Bangladesh: Financial Accountability for Good Governance, Washington, DC, The World Bank; The World Bank (2002), Taming Leviathan; The World Bank and Asian Development Bank (2003), Bangladesh Public Expenditure Review; CPD (2003), Task Force Report on Budgetary Discipline and Fiscal Program. 74 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 The budget should be framed in accordance with a long-term macroeconomic focus and medium-term expenditure framework that integrate aggregate fiscal, monetary and external sectors. Strict criteria should be established for the review and approval of ADP projects to ensure that projects are consistent with long-term macroeconomic focus. Merging the relevant functions of the Ministry of Finance and the Ministry of Planning116 could help to harmonize budget preparation and implementation, provided that adequate control mechanisms are established to prevent conflict of interest and collusion. The process for managing cash, assets, and public debt should be streamlined to restrict unanticipated interest burdens and to maintain sustainable fiscal expenditure. Government expenditure reports should be publicized as a means of reducing leakage through greater accountability in the management of public funds. Donor agencies have an important role to play in guiding local partners in restructuring management systems and procedures in accordance with benchmark international practices. In turn, the media has an important informal horizontal accountability role to play in raising public awareness of the nature and present state of public financial management, which will place pressure on the Government to address weaknesses in governance. The public procurement process (discussed in detail below) should be restructured to remedy current practices and resulting leakage and ensure that public funds are utilized in a fair, accountable, and transparent manner. The bidding process should be neutral, contracts should be awarded in a timely and transparent manner, and procurement reports should be publicized. In addition, strong internal control mechanisms should be put in place to track and monitor public resource use as a first line of formal horizontal accountability. As discussed in greater detail below, the Government of Bangladesh and the World Bank have recently taken steps to strengthen public procurement procedures. Audit functions should be established within all ministries and steps taken to strengthen both the independence and authority of CAG and parliamentary oversight mechanisms, as primary vertical accountability mechanisms. The capacity of IMED to monitor project implementation and evaluate project performance should be strengthened, while government officials should be adequately trained to perform their duties. Adequate control mechanisms should be instituted within IMED to resolve conflicts of interest and reduce corruption. These steps will greatly enhance the efficiency of the entire public financial management system. As discussed in further detail below, steps should be taken to strengthen the Government’s existing staff training programs and control mechanisms. Poor management of public finances is not strictly a function of managerial weaknesses and archaic systems of budget preparation, monitoring, and control. The reform of budgetary management procedures alone is insufficient to resolve the problem. Broader governance issues affect decisions and outcomes. For example, the policy, partisan, and personal interests of legislators and political leaders are increasingly perceived to be at odds with demands for greater accountability and transparency in the operation of government agencies, in the application of strict 116 See discussion of the national planning process in Chapter V. 75 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 performance criteria in assessing the conduct of public officials, and in the decentralization of decision-making authority. While the local media can help raise public awareness of financial governance issues through scrutiny of government actions, a sense of public apathy persists. Citizens seem reluctant to demand reform, convinced that public officials are not prepared to listen to them. To address this problem, reform efforts should aim to make public decision-making processes more transparent to public scrutiny and understanding, while at the same time raising the confidence and capacity of ordinary citizens and private sector interest groups to take active steps in demanding and facilitating reform. D. Public Expenditure Management 1. Overview 245. The Finance Division of the Ministry of Finance is responsible for administering public expenditures. Major areas of expenditures include the Annual Development Program, revenue expenditure, and procurement. Total public expenditures increased from $2.32 billion in FY1991 to $6.71 billion in FY2001, reflecting a tripling in nominal terms over a period of eleven years.117 Revenue expenditures118 account for the majority of public expenditures (53 percent). Reversing this trend in government spending in favor of development expenditure is one of the major challenges of public financial management in Bangladesh. Key deficiencies in the current public expenditure management system are discussed in the following sections. a. Annual development program 246. As noted previously, the Annual Development Program comprises infrastructure and social development projects undertaken by relevant ministries, with funding from the national development budget and foreign grants. There are no strict economic criteria for the review and acceptance of ADP. This results in the acceptance of many projects that, by objective standards, would rank as low priority. This in turn reduces the resources available for higher priority projects and ultimately hinders the entire national development process. There is a perception that public officials frequently use their influence to advance projects of personal interest that lack broader macroeconomic focus or benefits. The approval of non-ADP projects has a similar effect in diverting resources from priority projects. Increasingly the Government turns to domestic banks to finance ADP projects, threatening long-term fiscal sustainability by committing the Government to higher interest payments in future. This strategy also has a dampening impact on economic growth in the private sector. Government borrowing effectively reduces domestic capital available to the private sector. Economic theory and experience to date suggest that the public sector is far less efficient in using capital to create jobs. The dynamic impact is that lower growth implies foregone future tax revenues and increases the need for government borrowing in future. 117 Government of Bangladesh, Finance Division, Ministry of Finance. National Budget. Data obtained from www.theGovernmentfinance.org 118 The Government’s recurrent expenditure on public services, defense, health, education, public safety, transportation, housing, communication, and social security is expensed as revenue expenditure under the revenue budget. The sources of funds for this revenue expenditure are tax and non-tax revenues, and government borrowing (bank and securities). 76 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 247. This situation highlights the need for effective oversight mechanisms, including parliamentary standing committees and new institutions or procedures for local government representatives to exercise scrutiny to ensure that projects are demanddriven and designed and administered on a cost effective basis. To date the Government has made only modest progress in establishing formal horizontal oversight mechanisms of this kind. Moreover, the establishment and work of the Public Accounts Committee, Public Undertaking Committee, and Public Estimates Committee and other relevant vertical oversight bodies have been plagued by problems. Problem areas include selection of members, resource allocation, and follow-up on recommendations. Public hearings on proposed ADP projects have not been convened for key stakeholders or general public input. 248. In June 2002, the Government established a Public Expenditure Review Commission (PERC). The mandate of the Commission is to review expenditure decisions, improve budget preparation, integration and implementation, introduce a transparent and quality budgeting process with participation by a broad spectrum of stakeholders, strengthen and rationalize internal control mechanisms, and establish effective performance audit and evaluation mechanisms. Since its establishment, PERC has focused primarily on rationalizing public expenditure under both the revenue and development budgets. 249. Although it was expected that PERC recommendations would be taken account of in the 2003-04 national budget, to date there has been no significant progress made in reversing the trend in public expenditure towards development activities. In the meantime, ADB, IMF, and other agencies are exerting pressure on the Government to identify and more fully fund priority development projects. Continued donor pressure should help to increase government accountability, reduce irregularities, and accelerate the completion of priority ADPs. b. Revenue expenditure119 250. The excess of revenue receipts over revenue expenditure is the revenue surplus, which is used to finance ADP and other development expenditures. In recent years, the revenue surplus has been increasing as a percentage of ADP (from 19.3 percent in FY 2001 to 31.1 percent in FY 2002, and to 34 percent in FY 2003, based on the revised budget estimates). A revenue surplus of Taka 72.02 billion is projected for FY 2004. This is 35.5 percent of the projected ADP of Taka 203 billion. Despite this increase, the composition of revenue expenditures remains a source of concern for the Government. Salary and allowances, subsidies and current transfers, and interest payments comprised about 76 percent of the revenue expenditure in FY 2001 and FY 2002, and increased to 79 percent in FY 2003, using the revised budget estimates. The FY 2004 budget projects this share at 75 percent; however, this is unlikely to be the case. A large pool of redundant labor in various ministries and Government offices, sector corporations and public enterprises, as well as occasional incidents in which salary payments receipts are charged for non-existent employees, result in unnecessarily high 119 Recurrent expenditure on public services, defense, health, education, public safety, transportation, communication, housing, recreation, culture, religious affairs, social security, and welfare, other sectoral expenditure on local government and rural development, fuel and energy, agriculture, industrial and economic services, and interest payments (domestic and foreign) are subsumed under the revenue budget. The sources of funds for this revenue expenditure are tax and non-tax revenues, and government borrowing (bank and securities). 77 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 expenditure on salary and allowances. Continued subsidies for loss-making SOEs and incremental interest payments on unplanned domestic loans cause additional fiscal damage. While the Government plans to continue to privatize certain loss-making SOEs, past experience would suggest that this process is unlikely to proceed at an accelerated pace. The Government has taken certain steps to address the situation, including expenditure restraint and more efficient revenue collection, as reflected in the FY2003 budget. A recent healthy trend is observed with respect to the revenue budget providing for Tk. 1.63 billion in the revised FY 2003 budget and Tk. 3.44 billion in the FY2004 budget (as an addition to the normal growth in revenue expenditures) for repair and maintenance of rural roads, highways, bridges and culverts, and public buildings. These improvements should supplant unnecessary revenue expenditures rather than be additional to them. c. Procurement 251. Every year a substantial share of the national budget is spent on procurement of assets and resources for government offices, projects, and services. Corruption and bureaucratic inefficiency are perceived to be major impediments to time and cost efficient procurement. The World Bank’s Country Procurement Assessment Report (CPAR) identified the major deficiencies of the procurement process.120 These include: the absence of a sound legal framework governing public sector procurement; outdated procurement rules and procedures, which lead to the proliferation of diverse rules and procedures among various agencies: inadequate institutional capacity, resulting from the lack of trained professionals to manage public procurement (as reflected in poor-quality bidding documents and bid evaluation); inordinate delays in completing the procurement process; ineffective contract administration; protracted bureaucratic procedures that create opportunities for corruption at various points in the procurement process; the absence of mechanisms for ensuring transparency and accountability in public procurement. 252. The Government has begun to take action to address certain procurement issues. For example, it has broadly endorsed the CPAR findings and has recently undertaken a Public Procurement Reform Technical Assistance project with the assistance of the International Development Association (IDA). In addition, the Government has created the Central Procurement Technical Unit (CPTU) within IMED. The CPTU is a permanent institution funded under the revenue budget. In principle, it is adequately staffed and logistically structured to introduce procurement reforms based on recommendations of the CPAR. The CPTU has no procurement or contracting functions 120 The World Bank (2003), Unsustainable Public Sector Spending and Weak Governance Report, Chapter 3, Section 70 (Web Version). 78 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 at any level except for its own needs. It will provide technical and professional advice on generic procurement issues referred to it. To preserve its primary policy guidance, technical assistance, training, and oversight role, the CPTU will neither get involved in, nor provide opinions on, any specific procurement evaluation or contract award. It is mandated to observe a participatory consultative process involving government actors and private sector stakeholders to build ownership and support for reforms. A series of priority actions have been identified for improving procurement efficiency, transparency, accountability, and management capacity, including the recent collaboration of the Government and the World Bank on a new project to strengthen public procurement procedures.121 2. Improving Public Expenditure Management: 253. To improve the current expenditure management process, a series of broad supply- and demand-side policy reforms are required. Major structural issues to be addressed in the short term to prevent further deterioration of the aggregate fiscal and macroeconomic situation include: Improving the quality of ADPs by instituting strict selection criteria so that the budget for priority projects is not consumed by lower priority projects. A bottom-up demanddriven approach is necessary to select projects with the most economic and social benefits. Maintaining revenue expenditure at a sustainable level by cutting unnecessary expenditures on salaries and allowances, and subsidies, and reducing interest payments by taking less recourse to domestic borrowing. Although the Government has lowered the interest rate and created a secondary market for government securities to reduce interest expenses, steps of this kind are not long-term solutions. Subsidies paid to cover losses by SOEs are a major drain on public expenditures. The solution is to increase the technical and cost efficiency of these enterprises, or alternatively to privatize them. Setting prudential limits on the size of the budget deficit. Increasing recourse to domestic borrowing to finance large budget deficits crowds out more efficient private 121 The World Bank, Public Procurement Reform Project, Project ID No. P075016, Approved May 2, 2002, Closing Date November 30, 2005. For more information see: http://www4.worldbank.org/sprojects/Project. asp?pid=P075016. The project description provides as follows: “The development objective of the project is to increase efficiency, transparency, and accountability in the procurement of goods, works, and services by government ministries, departments, statutory corporations, and other public bodies. Thus, the Public Procurement Reform Project aims at supporting public procurement reform, by introducing appropriate rules and procedures, building procurement management capacity, and establishing the mechanisms to improve transparency. The project components will: 1) establish a Central Procurement Technical Unit (CPTU), created as a permanent institution funded under revenue budget, at the Ministry of Planning, whose responsibility will be to prod procurement reforms in line with the recommendations of the Country Procurement Assessment Report (CPAR). CPTU may provide technical/professional advice, but shall not provide opinion on procurement evaluations, or awards, in order to preserve its role as policy, technical assistance, training, and oversight unit; 2) implement public procurement reforms, and, rules and procedures, and help develop standard bidding documents in line with the CPAR recommendations, while the CPTU will follow a participatory consultation process involving government, and private sector stakeholders, to develop ownership, and support reforms; and, 3) improve procurement management capacity by institutionalizing comprehensive, and regular training programs through selected institutions, and, by establishing a monitoring and evaluation capacity at CPTU to monitor the procurement performance of public entities.” 79 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 investments by increasing interest rates. The Government should enact fiscal responsibility and budgetary discipline legislation that would incorporate time-bound fiscal deficit targets and set a limit on public debt. Ongoing reform of the public procurement process to reduce leakage and accelerate development activities. This will include the introduction of more efficient bidding processes, the award of contracts to the most qualified bidders in a timely fashion, and other ways of reducing bribery and the misuse of government resources. The new Government of Bangladesh-World Bank project will address many of these issues. Streamlining the entire public expenditure system to improve budgetary discipline and fiscal sustainability. More pressure from the parliamentary standing committees is necessary to enhance stakeholder pressure for policy change. In addition, reform initiatives to strengthen public financial management should be closely linked to parallel efforts to strengthen public administration. Governance issues within public financial management encompass policy setting, budget allocations, and the responsible utilization of budgets once allocations are made. E. Public Sector Accounting 1. Overview 254. Public sector accounting standards and practices in Bangladesh are outdated. Modernization is necessary to establish more efficient and effective managerial functions and to strengthen expenditure control by improving transparency in financial reporting. The major deficiencies in public accounting systems include: a. Cash-based accounting 255. The Government follows a cash-based accounting standard that recognizes expenses only when actual cash is paid. In practice, expenses actually occur at the time a work is placed, based on the commitment of resources. The practice underestimates future expenses in the present fiscal year and complicates the budgeting process. In earlier times, public accounting followed commitment-based accounting rules. This practice was changed as a result of widespread abuse by accounting personnel, although commitment-based (accrual) accounting is the mostly practiced accounting standard in most developed countries, and internationally accepted as the best practice. Many observers have called for the reintroduction of the previous commitment-based accounting standards, together with adequate internal controls to prevent any recurrence of the problems that plagued the earlier use of those standards. b. Accuracy of accounts and bank reconciliation 256. Government accounts are often inaccurate, as evident from the major differences between bank balances shown in the government balance sheet and those reflected in Bangladesh Bank statements. According to a study conducted under the DFID-funded RIBEC project, variations between cashbooks maintained by the Government and by Bangladesh Bank can amount to millions of dollars, reflecting major losses and misuse 80 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 of public funds.122 Public servants draw salaries on a cash-basis, leaving the accounting system vulnerable to abuses that include fictitious people drawing salaries on a regular basis. Further losses result from the manual payments of payroll, pension, and billing of public utilities. To resolve this problem, regular bank reconciliation of accounts on the basis of a computer-based system of automated accounting is required. c. Omissions and misclassifications 257. In the absence of adequate control mechanisms, public expenditure accounts are subject to intentional misclassification to conceal misappropriation of resources. Another major misrepresentation occurs through the omission of foreign-assisted expenditure from the consolidated monthly accounts. For example, an earlier RIBEC study found that a large portion of foreign aid is not simultaneously recorded as development expenditure and aid receipts.123 This is due to: (i) project directors failing to notify Chief Accounting Officers (CAOs) and the Controller General of Accounts (CGA) of expenditure from special accounts that are outside the government accounting system; and (ii) the exclusion or late entry of direct project aid payments made by donor agencies directly to contractors or consultants. Donor statements do not always distinguish loans from grants, direct project aid from reimbursable project aid, or even the specific projects for which disbursements have been made. To facilitate proper financial reporting, donor disbursements must be promptly recorded. Support from both government and donor agencies is necessary to resolve this problem. d. Suspense accounts 258. Suspense accounts include funds earmarked for future use, which are outside the official books of accounts. An additional reporting problem arises due to the volume of payments in certain projects that are recorded under suspense accounts and not cleared promptly as expenditure. These payments include legitimate expenditures for stocks that have yet to be used or expenditures made on behalf of other divisions and departments for which account codes are communicated at a later point. Such expenditures are often illegitimate, with the suspense accounts charged in the budget of the following fiscal year. This results in underestimation of project costs in the current year.124 2. Improving Public Sector Accounting 259. Major reforms are necessary to achieve improved public accounting practices and reporting. Priority actions include: Computerization and automation of public accounting systems to prevent errors resulting from large volume transactions, misclassification, omission, and misrepresentation of accounts. A computerized public accounting system will, among other things, facilitate improved records keeping and generation of timely reports. In addition, it will also facilitate regular bank reconciliation, which will in turn reduce irregularities in balances and misuse of resources. 122 Cited in The World Bank (2002), Bangladesh: Financial Accountability for Good Governance, at 31. Ibid, at 31. 124 The World Bank (2002) Taming Leviathan: Reforming Governance in Bangladesh, at 44-45. 123 81 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Reintroduction of a commitment-based accounting standard with firm internal control mechanisms, which would accurately report actual public expenditures on a timely basis. Adequate training for government accounting personnel. Training programs should ideally be results oriented and responsive to the specific needs of target beneficiaries. This points to the need for specialized training, informed by careful review of the responsibilities of those to be trained and the problems that they face, as opposed to generic training. Establishment of strong internal control, supervision, and oversight mechanisms to ensure that set standards are maintained. 260. While the Government has taken measures to address some of these issues, the effectiveness of these initiatives has yet to fully register. The standards of central government accounts specified in the Accounts Code and the General Financial Rules, Treasury Rules, and Subsidiary Rules have been consolidated. A comprehensive new edition was published in 1998, with support from the RIBEC project. Beyond this essential first step, no further rationalization or simplification has been completed. The revision of codes and manuals should go beyond routine consolidation; it should ideally lead to a complete overhaul of procedures that will lay the groundwork for modern accounting systems. Under RIBEC, a new system of accounts classification had been designed and implemented. To build on this excellent base of work, further actions are required to ensure effective and timely reconciliation between expenditure transactions recorded in the Government’s accounting system and cash transactions recorded by the banking system. There is an opportunity to introduce these and other reforms in the context of sectoral work by ADB and other development partners, which will help to leverage broader core governance reform in public financial management.125 261. The RIBEC project has also established a Central Reconciliation Unit (CRU) in the office of the CGA. Work of the RCU is sometimes slowed by the need to assure employees and officers that their interests will not be compromised in the process of restructuring and redefining employee duties and responsibilities. To implement the reforms proposed by RIBEC, computerization needs to be extended at least as far as the larger District Accounts Offices (DAOs). Four DAOs have been computerized to date. Bangladesh Bank and Sonali Bank accounting systems also need to be computerized. Bangladesh Bank check payment clearing system and check receipts have been almost completely computerized. The computerization of cash receipts will assist the process of reconciliation by providing data in electronic form on amounts received directly by the Bank, as well as helping to reduce the problem of balance differences and make resource utilization reporting more transparent.126 F. Public Sector Auditing 1. Overview 262. The Government’s existing systems of auditing and internal control fail to provide adequate accountability for public expenditure. This is due to procedural flaws, 125 126 The World Bank (2002), Bangladesh: Financial Accountability for Good Governance, at 38. The World Bank (2002), Bangladesh: Financial Accountability for Good Governance, at 31. 82 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 overburdening of responsibilities, and the bureaucratic nature of the working environment. The major issues include internal and external auditing. a. Internal Audit 263. The function and responsibilities of government auditors tend to be vaguely and narrowly defined, resulting in significant deviation in standards. Internal audit units exist only in large ministries and major autonomous bodies and are primarily engaged in preaudit functions. There are no uniform policies on issues such as operational independence, professional competence and training, scope and conduct of work, involvement in risk management, reporting, or quality review. Moreover, there is no central oversight of internal audit standards and performance audits are virtually unknown. As a result, public sector transparency and accountability are weak and fail to achieve desired public service results or to prevent leakage. There is a perception that lack of internal control and accountability are especially serious in the case of SOEs, resulting in losses that are subsidized by government. b. External Audit 264. The external audit procedure involves simultaneous responsibility to account for and subsequently audit expenditures incurred by government and financial and administrative dependents in the executive branch. The Comptroller and Auditor General (C&AG) is responsible for external audit of public entities and for ensuring accountability to Parliament. Although C&AG is supposed to work independently, free of outside influence, this is not the case in practice. For example, C&AG is dependant on the approval of the Ministry of Finance and Ministry of Establishment for financing and staffing decisions. Consequently, the C&AG office is understaffed, while existing personnel lack the necessary training to fulfill their responsibilities. The capacity problem reflects, in part, the practice of integrating accounts and audit cadre. An individual may receive training in auditing and then be transferred to an accounts post. In addition, there is little integration of training needs with audit planning.127 As a result of these personnel limitations, only 16 to 25 percent of the C&AG’s allocated public sectors are audited each year, while major areas of public activity, such as public revenue, are not audited at all. Audit reports are filed in arrears and tend to be of limited value in pursuing corrective actions. In addition, auditing practices tend to focus on minute details of transactions that are largely input and compliance based. This practice ignores effective control mechanisms, which in turn weakens incentives to comply with government regulations and makes it difficult to impose management accountability on performance. In addition, the practice has been for audit reports not to be publicized, undermining the value of the entire audit function by discouraging public understanding of this important financial oversight function. 2. Improving Public Sector Auditing and Internal Control 265. The primary action required to establish an effective auditing and internal control environment is to separate the accounting and auditing functions, based on a clear definition of the respective duties and responsibilities of accountants and auditors. The C&AG should be given complete independence and the authority to independently hire and train new employees to increase professional auditing capacity, subject to available 127 The World Bank-ADB (2002), Bangladesh: Financial Accountability for Good Governance, at 63-64. 83 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 resources. The C&AG should also be given authority to appoint private auditing firms to help accomplish the substantial task of auditing the entire public sector. This will help to ensure that performance-based audits are completed in a timely manner and that appropriate corrective actions are taken. 266. The Government has begun to recognize the need for systematic reform in the C&AG office. Three development projects are being implemented at present: Strengthening the Office of the Comptroller and Auditor General (STAG); Reforms in Government Audit (RIGA); and training programs by the Financial Management Academy (FIMA). These projects cover major reform agendas, such as separating the accounting and auditing functions, personnel training, and logistical support. RIGA and FIMA are supported by DFID. Additional support from foreign donor agencies in providing technical assistance for benchmark reforms will greatly enhance the impact of reform efforts. 267. Other priority actions include: Establishment of independent internal control and audit departments in all ministries and government entities to ensure that regulations are maintained and opportunities for leakage or corruption are minimized. In their capacity as Principal Accounting Officers (PAOs) of ministries, Secretaries must ensure that procedures are clearly specified, personnel are adequately trained and supervised, and records are properly managed, with the support of the CAO and Internal Audit Officer. While the Government has emphasized improvement of the audit process, relatively little attention has been paid to improving the material audited or to using audit feedback as a basis for preventive or corrective actions. Public dissemination of audit reports to increase transparency and accountability of the public entities. The Government should encourage broader parliamentary participation, which will include Members of Parliament representing all parties. To date, few effective measures have been taken by any government to encourage or facilitate broader participation by elected officials or the general public in reviewing audit reports or campaigning for system reforms. The media has been the sole source of public information regarding audit reports. G. Inter-Governmental Fiscal Relations 1. Overview 268. Additional governance issues arise in the context of fiscal relations between central and local government institutions. Local government institutions include the following elected bodies: four city corporations (Dhaka, Chittagong, Khulna and Rajshahi), 198 municipalities (pourashavas) and 4,472 Union Councils (Union Parishads). According to a World Bank study conducted in 2000, local government institutions spend approximately $86 million to $173 million in public funds each year. 128 A large percentage of local government revenue comes from central government. As discussed in Chapter IV, a combination of factors contributes to the lack of independent financial resources among local government institutions. These include: shortage of key personnel; inadequate and outdated valuation of holdings for tax purposes; public 128 Ibid at 43. 84 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 avoidance of tax payments due in part to the absence of linkages between payment of tax and services provided; and narrow tax base, as identified in a 1997 World Bank Local Government Commission report.129 Additional factors contribute to the perception of widespread corruption and leakage in the financial management of local government institutions. a. Budgeting 269. Local government revenue budgeting is at times unrealistic, with actual collection amounting to less than one-third of estimates. The revenue collection process is inefficient and lacks adequate internal control and oversight mechanisms. There are also indications of partisan influence in tax collection, assessment, procurement, and recruitment, which results in large revenue deficits that must be financed by the central government. For example, revenue collection by Rajshahi City Corporation in FY1997 was only 44 percent of current demands issued, and only 8 percent of mounting arrears.130 In addition, the absence of computer-based accounting precludes variance analysis of expenditure scenarios. As a result, the central government often faces sudden unanticipated budgetary expenditures on local government institutions. b. Accounting 270. As in the case of central government, the accounting system of local government institutions is cash-based, manual, and considerably outdated. With the exception of Dhaka City Corporation, accrual accounting methods are not used, resulting in late reporting of expenses and underestimation of budgets for the coming year. The situation also creates opportunities for corruption and misuse of resources. For example, bill collection of public utility service providers under local government institutions is consistently in arrears, which creates opportunities for uncollected bills to be concealed. The situation results in financial losses to the central government, as it has to subsidize any local government budgetary shortfall. c. Auditing and internal control 271. To date, the central government has been reluctant to establish adequate internal controls and audit requirements with respect to local government institutions. 131 Such systems should properly be a local initiative. The lack of control mechanisms creates opportunities for corruption, as personnel are not accountable for their actions and budgeting and accounting functions are combined in a single department. Accountability is further weakened by delay in completing the external audit report by the C&AG and failure to disseminate the report once it is submitted. 2. Improving Inter-governmental Fiscal Relations 272. To improve inter-governmental fiscal relations, steps should be taken to make local government institutions more accountable and transparent to the central government, Parliament, and the general public. 129 Ibid at 43. Ibid at 44. 131 Currently, only Dhaka City Corporation has an internal audit unit. 130 85 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Strong internal control mechanisms should be established in every local government institution to prevent corruption and ensure that prescribed standards are maintained. Internal and external audits should be completed, reported and publicized on a timely basis. To implement these changes, internal audit units should be established in all city corporations and larger municipalities. In addition, Audit Committees comprising non-executive ward commissioners and other designated officials should be established in city corporations and the larger municipalities. In addition, audit procedures need to become be more performance and system oriented, while feedback from audit reports should guide immediate corrective actions. The central government should play a more active role in the budgeting procedures of local government institutions. Budgeting, accounting, and auditing divisions should be separated to minimize the risk of corruption. Accounting should be on an accrual basis and computerized to prevent errors and underestimation. Finally, steps should be taken to make LGI revenue administration more efficient, transparent, and free from partisan influence. As noted in Chapter IV, direct and indirect central government control over local government institutions has been exhaustive but largely ineffective to date. Although the Government has been trying to improve control mechanisms (for example, by mandating timely audit reports), further steps should be been taken to resolve procedural flaws, such as separating accounting and budgeting functions in local government institutions. 86 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER VI LAW AND JUSTICE A. Judicial System132 1. Basic Structure 273. Part VI of the Bangladesh Constitution prescribes the basic structure of the judicial system. Chapters I and II specify the composition, powers, and functions of the Supreme Court and Subordinate Courts, respectively. Chapter III authorizes the establishment of Subordinate Courts and grants the Supreme Court superintendence and control over all subordinate courts and tribunals. Chart 1 presents a organizational summary of the various branches of the judiciary described in the sections that follow. a. Supreme Court of Bangladesh 274. The Supreme Court of Bangladesh, the highest court of the land, is composed of two divisions: the Appellate Division, or final court of appeal; and the High Court Division, which serves as final court of appeal for most matters and the court of original jurisdiction for certain others. Each division performs separate functions, with separately appointed judicial officers. Article 94(4) of the Constitution guarantees the independence of the Chief Justice and other judges of the Supreme Court. 275. Appellate Division: The Appellate Division has seven judges, including the Chief Justice.133 It normally hears appeals from judgments, decrees, or sentences of the High Court Division. There is no general right of appeal to the Appellate Division. With the exception of cases falling within special circumstances specified in the Constitution, the Appellate Division must first grant leave to appeal.134 Law declared by Appellate Division binds the High Court Division, while that declared by the two superior divisions of the High Court is binding on all subordinate courts.135 The Appellate Division is further empowered to: (i) issue such directions, orders, decrees, or writs as may be necessary for doing complete justice in any cause or matter pending before it; (ii) review any judgment pronounced or order made by it; and (iii) exercise constitutional advisory jurisdiction on matters of public importance referred to it by the President. 276. High Court Division: The High Court Division has four major categories of general jurisdiction: civil, constitutional or writ, special statutory, and criminal. Its powers encompass four broad areas: appellate, revisional, quashing of proceedings, and matters of reference. There are currently 57 serving judges of the High Court Division. They preside in two types of bench: a “Single Bench” of one judge and a “Divisional 132 This section incorporates the findings and recommendations of the Bangladesh component of a recent study of judicial independence in Bangladesh, commissioned by The Asia Foundation as part of a ninecountry study on judicial independence that the Foundation conducted on behalf of ADB (Judicial Independence Project, RETA No. 5987). 133 Until early 2002, the Appellate Division has five judges, including the Chief Justice. Previously five judges sat as a single bench. With the membership enlarged to seven judges, the Appellate Division is divided into two benches of four and three. 134 Per Article 103 of the Constitution, there is an automatic right of appeal where the High Court Division (i) certifies that a case involves a substantial question of the law as to the interpretation of the Constitution, (ii) imposes a sentence of death or life imprisonment, or (iii) imposes a punishment on person for contempt of that division; or in such other cases as provided by Act of Parliament. 135 Constitution, Article 111. 87 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Bench” of two judges. Article 102 of the Constitution empowers the High Court Division to issue certain directions and orders that are equivalent to the traditional writs of prohibition, mandamus, certiorari, habeus corpus, and quo warrant.136 b. District and Sessions Court (Criminal Matters) 277. District and Sessions Judge: A District and Sessions Judge heads the judiciary in each of the 64 administrative districts of Bangladesh.137 The District and Sessions Court has jurisdiction to hear both civil and criminal cases and appeals. When a District and Sessions Judge hears a criminal case or criminal appeal, he presides in the capacity of District Sessions Judge. In this capacity, he may pass any sentence authorized by law, subject to the requirement that death sentences be confirmed by the High Court Division. In his capacity as District Sessions Judge, a District and Sessions Court Judge also hears appeals in cases where an Assistant Sessions Judge has passed a prison sentence of five years or more, and in all other cases where sentences have been passed by a magistrate of the first class. 278. Additional Sessions Judge: Each District Court has several Additional District and Sessions judges.138 For administrative purposes, they report to the District and Sessions Judge, but they have the same sentencing power in criminal cases as the District and Session Judge holds in his capacity District Sessions Judge. An Additional Sessions Judge only disposes of cases sent to him by the District Sessions judge. 279. Assistant Sessions Judge: An Assistant Sessions Judge may pass any sentence authorized by law except one of death, life imprisonment, or a term exceeding ten years imprisonment. He may only try cases sent to him by a District Sessions judge, and has authority to hear any appeal or revision arising from an order passed by a magistrate of the first class. 280. Courts of Magistrate: There are three classes of magistrate: first, second, and third. They have authority to try offences punishable by imprisonment up to five, three, and two years, respectively. Metropolitan City Courts are staffed by a Chief Metropolitan Magistrate, an additional Chief Metropolitan magistrate, and Metropolitan magistrates. In each district there are District Magistrates and Additional District Magistrates, as well as magistrates of the first, second, and third classes. Appeals against orders of conviction and sentence passed by a magistrate of the second or third class are heard by the District Magistrate or the Chief Metropolitan Magistrate. They may hear the appeal or transfer it to the Additional District Magistrate or Additional Chief Metropolitan magistrate. 281. District Sessions Judges, Additional Sessions Judges, and Assistant Sessions Judges are members of the judicial service, which is jointly controlled and supervised by the Ministry of Law, Justice, and Parliamentary Affairs (MLJPA) and the Supreme Court. Magistrates are members of the administrative service, which is controlled and supervised by the executive, through the Ministry of Establishment and Cabinet. 136 While the traditional nomenclature is no longer used, the powers of the High Court Division are equivalent to the traditional writs. 137 Excepting three hill districts of the Chittagong Hill Tracts. 138 The number varies from one to ten, depending on the size and population of a particular district. 88 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 c. District and Sessions Court (Civil Matters) 282. As noted previously, a District and Sessions Judge exercises a combination of civil and criminal jurisdiction. In civil matters, he hears appeals from Joint District Judges and Assistant District Judges. For civil matters, four judicial officers constitute a District Court: the District Judge, the Additional District Judge, the Joint District judge, and the Assistant Judge. A District Judge hears special categories of case (such as bankruptcy or arbitration) in the first instance. In all other civil matters, the District Court serves as the first court of appeal. The District Court has unlimited pecuniary jurisdiction in all civil matters. District Judges tends not to try original suits; rather, they hear appeals from decisions of Assistant Judge’s Courts. Between the courts of District and Assistant District Judges there are intermediate levels of civil court: the courts of Joint District Judge and Additional District Judge. Courts of Assistant Judge and Joint District Judge are courts of first instance, with fixed pecuniary jurisdiction. d. Special Courts 283. A number of courts and tribunals have special authority over select criminal, civil, and other matters. 284. Criminal Matters: Courts of Special Judge have been created under the Criminal Law Amendment Act, 1958 to try offences committed by public servants. These courts presently operate in 13 of 64 districts, as well as in six Divisional Headquarters. Special courts and tribunals have also been established under the Violence Against Women and Children Act, 2000 and the Speedy Trial Court Act, 2002. The Acts provide for the establishment of Special Tribunals consisting of Sessions Judges and magistrates, respectively. These Special Tribunals operate in 27 or 64 districts. In the remaining districts, Session Judges and Additional Session Judges are vested with power to try cases. Special Tribunals also try offences under the Special Powers Act of 1974, the preventive detention law that empowers the Government to arrest and detain any person for a “prejudicial act” without necessity of charging the person detained with a specific crime. The Children Act, 1974 provides for the establishment of one or more Juvenile Courts to try offences committed by persons below the age of 16. The trial may be original, appellate, or revisional, depending on the jurisdiction of the particular court concerned. 285. Civil Matters: Special Courts with jurisdiction in civil matters include the Money Loan Court, the Family Court, seven Labor Courts, and the Environment Court (which has yet to be convened), the Rent Control Court, Small Cases Court, and the Village Court function of the Union Parishad. The Money Loan Court is profiled in a case study in Chapter IX. 286. Other Specialized Courts: Administrative tribunals are created by law under authority of Article 117 of the Constitution. The tribunals resolve disputes that arise in connection with the employment of government servants. Other specialized courts include election tribunals, Electricity Courts, Marine Courts, and Traffic Courts. There are estimated to be as many as 50 special courts in total. 89 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Chart 1 Bangladesh Judiciary SUPREME COURT OF BANGLADESH Appellate Division (CJ+ Judges) High Court Division (Usually about 50 Judges) DISTRICT AND SESSIONS COURT SPECIAL COURTS AND TRIBUNALS District and Session Judge (1 DSJ) Additional District and Sessions Judge (1-5 ADJ) Joint District Judge (3-9 JDJ) Senior Assistant Judge (2-9 SAJ) Assistant Judge (5-11 AJ) Civil: Money Loan Court Family Court Bankruptcy Court Administrative Tribunal Labor Court Environment Court (and others) Criminal: Special Tribunal Speedy Trial Court Women and Children Suppression of Oppression Tribunal (and others) COURT OF MAGISTRATES Magistrate of the first class Magistrate second class Magistrate of the third class 2. Budget, Finances, and Accountability 287. There is no separate budget for the judiciary in Bangladesh. For purposes of budgetary allocation, the judiciary is treated as part of the MLJPA. The revenue budget allocates funds for the day-to-day functioning of government ministries and departments, while the development budget provides for new activities.139 With the exception of the Supreme Court, the judicial budget is prepared by the MLJPA. In response to a directive of the Masdar Hossain case, which is discussed in further detail below, there is now a separate budget allocation for the Supreme Court. a. Revenue budget 288. The budget for the judiciary has traditionally been quite low. For example, the 2001-02 revenue budget allocation was equivalent to only three percent of the defense budget, or 0.36 percent of the total revenue budget. About two-thirds of the budget of 139 See earlier description in revenue and development budgets in Chapter V. 90 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 the MLJPA is spent on the courts—equivalent to about ten cents per person per year. The MLJPA earns substantial revenue resources for the Government through court fees, registration fees, and associated charges, with earnings averaging 2.5 times expenditures. b. Development budget 289. The development budget process is initiated by estimating officers of the MLJPA. While they claim to take requests for additional allocations into account, the perception is that they rely primarily on past trends and figures. Estimates are countersigned by controlling officers and forwarded to the Budget Wing of the Finance Division through the Principal Accounting Officer. Specific time periods are set for forwarding different estimates. The Budget Wing of the Ministry of Finance also obtains information from the Comptroller General of the Accounts Office to check the accuracy of estimates. The judiciary includes no non-judicial staff with a formal background in economics or planning. Consequently, budgetary allocations are determined by officers of the economic cadre of government who serve on deputation to the MLJPA, with little opportunity for input by judges. The MLJPA is one of the lowest funded government ministries, with construction and repair of court facilities constituting the primary expenditure. Prior to the launch of the Legal and Judicial Capacity Building Project supported by the World Bank and other donors (discussed in further detail below), the development budget included almost no allocation for the. In the past three years, the average development budget allocation for the judiciary was equivalent to approximately 0.25 percent of the total national revenue budget. 3. Appointment and Remuneration Of Judges 290. Procedures for the selection, appointment, and promotion of each category of judicial officials (judges of the Supreme Court and the subordinate courts, and magistrates) are different. To a certain extent, they are controlled and supervised by different organs of the State. a. Supreme Court 291. Selection and Appointment of Supreme Court Judges: At present there are 64 judges of the Supreme Court—57 in the High Court Division and seven in the Appellate Division. The Chief Justice and other judges of the Supreme Court are appointed by the President, pursuant to Article 95(1) of the Constitution. The Prime Minister provides advice to the President on the appointment of subordinate judges. Until recently, the tradition has been for a retiring Chief Justice to be succeeded by the most senior ranking judge of the Appellate Division. Compulsory retirement at 65 has traditionally made the chain of succession easy to determine. 292. While the Constitution specifies minimum qualifications for appointment to the High Court, the actual process of selection is not transparent. The conventional prerogative of the Chief Justice is to recommend names to the MLJPA. The Ministry in turn consults with the Prime Minister, following which the names of proposed judges are sent to the President for formal announcement. Candidates are typically drawn from three categories: senior District judges, practicing lawyers of the Supreme Court, and Deputy Attorney Generals. The MLJPA occasionally proposes names of prospective candidates to the Chief Justice on an informal basis. Controversy arose in 1994 when 91 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 the government reportedly announced a list of nine individuals for appointment to the Supreme Court without consulting the Chief Justice. The Chief Justice allegedly made discrete indications that he would not administer the oath of appointment and the legal community rallied behind him. The Government is reported to have withdrawn the list and asked the Chief Justice for his opinion. 293. Qualifications: Article 95 of the Constitution specifies minimum requirements and qualifications for appointment of judges of the Supreme Court. Until recently, about 25 years of legal practice was considered the norm. Among career judges who began their service as assistant judges, those who reach the Supreme Court are generally appointed in their mid-50s. Recent trends have lowered this experience standard to about 20 years, and a few judges have been appointed with even less experience. Article 99 of the Constitution bars judges from working as lawyers after their retirement.140 As a result, many of the most experienced lawyers are said to be reluctant to accept an appointment to the Supreme Court because they would have only three or four years of service before compulsory retirement. There have been a series of amendments to Article 99, the most recent of which (Thirteenth Amendment, 1996) authorizes a retired Supreme Court judge to serve as Chief Advisor or Advisor to the Caretaker Government. An earlier amendment allows Supreme Court judges to hold judicial and quasi-judicial posts following retirement. The situation creates a tension between the value of engaging retired judges in functions that will take advantage of their capacity and experience and concerns that post-retirement career prospects could potentially give rise to conflicts of interest for serving judges. 294. Promotion: Judges of the Supreme Court are first appointed to the High Court Division. For legal purposes, the later appointment of a High Court Judge to the Appellate Division constitutes a new appointment. Usually the senior-most judge of the High Court Division is promoted to the Appellate Division following the retirement of an Appellate Court Judge. Recently there have been occasions when judges junior to the senior-most judge were appointed ahead of the latter. 295. Removal: Article 96 of the Constitution prescribes detailed procedures for removal of judges of the Supreme Court. The Supreme Judicial Council provided for in Article 96 has not been formed and there is no record of any proceeding of such Council with respect to the conduct of a judge. b. Subordinate Court 296. Articles 114 to 116A of the Constitution prescribe procedures for the establishment of subordinate courts, appointment of judges to subordinate courts, control and discipline, and related matters. The subordinate courts include Courts of District and Sessions Judges and Courts of Magistrates. A total of 746 subordinate judges serve in the 61 District Courts of Bangladesh. 297. Selection and Appointment: To qualify for the post of Assistant Judge, one must hold a bachelors degree in law. Recruitment examinations are administered by the Public Service Commission (PSC).141 The last induction of judges by the PSC was in 140 Article 99 of the Constitution bars judges from working as lawyers following retirement from the bench. The Public Service Commission is a constitutional body with the exclusive mandate of recruiting civil servants for all cadre posts of government. 141 92 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 298. The failure to recruit new judges in the last five years has been criticized by some observers as indicative of a lack of planning for future needs. Not all judges recruited to the judicial service are engaged in pure judicial functions. Due to the absence of a legal service cadre in government, some judges are deputed to various ministries for a term of three to five years before returning to active judicial service. At any given time, more than 50 judges of different ranks are engaged by the executive branch of government. Some observers point to the risk of judges in executive service becoming accustomed to taking orders from senior bureaucrats, potentially undermining their independent style of decision-making when they return to the bench. 299. Disciplinary Procedures: Subordinate court judges may be removed, dismissed, demoted to a lower rank, or discharged on the basis of misconduct, corruption, or inefficiency. Disciplinary proceedings are initiated by a judge senior to the individual in question in the capacity of “inquiring officer.” The President issues a disciplinary order in his capacity as appointing authority. The MLJPA and the Supreme Court jointly control judges of the subordinate judiciary. The Supreme Court must approve any proposal of transfer, promotion, and departmental action in the form of dismissal, removal, or reduction in rank. In District Court, judges below the rank of District and Sessions Judges are subject to the administrative authority of the District and Sessions judge. c. Magistrates 300. Unlike judges, there is no process of direct recruitment for the post of magistrate. Assistant Commissioners of the Bangladesh Civil Service (administration cadre) are vested with magisterial power. They are recruited through an examination process administered by the Public Service Commission. An Assistant Commissioner is initially vested with powers of magistrate of the third class and advances to higher tiers with experience. Magistrates perform dual functions, trying criminal cases as well as performing administrative work such as renewing licenses or collecting revenues. This administrative cadre handles most criminal cases, while the formal judiciary is concerned with civil matters and grievous criminal offenses. 4. Tenure and Removal Mechanisms 301. Judges are subject to mandatory retirement age: 65 years for justices of the Supreme Court and 57 years for subordinate judges. Article 96 of the Constitution prescribes formal procedures for the removal of judges of the High Court Division. The Supreme Judicial Council tasked with removal authority has never been appointed and there is no record of a High Court judge being removed in recent years. The MLJPA and the Supreme Court jointly control the professional career of subordinate judges. The Ministry administers complaints against judges, with disciplinary orders subject to confirmation by the Chief Justice. Formal disciplinary actions are rarely brought against subordinate judges. It is unusual for more than one or two judges to be removed in any given year, and there are few instances of administrative litigation by judges in response to proceedings to remove them. Members of the Bar sometimes agree to collectively boycott a judge if he or she is perceived to be corrupt or treats them disrespectfully. The Ministry of Justice routinely investigates reports from the Bar regarding alleged wrongdoing by a judge. An investigation typically concludes with the transfer of the named judge. 93 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 5. Remuneration 302. Subordinate Judiciary: Pay scales for the subordinate judiciary are tied to general civil service standards. Judges enter at Level 8 (earning a monthly income of Taka 4,800) and can advance to Level 3 (Taka 11,700) as District and Sessions Judges. Judges of all ranks are entitled to free accommodation, for which a nominal seven percent salary deduction is levied. If no official residence is available, a judge receives a stipend equivalent to 35 to 50 percent of his salary as a rental allowance. Judges are also entitled to limited medical benefits, while more senior members also receive household support staff and transportation benefits. Pensions benefits are equivalent to other members of the civil service, payable on compulsory retirement at age 57. 303. High Court Judges: A High Court judges earns Taka 20,000, pursuant to the most recent amendment to the Supreme Court Judges (Remuneration and Privilege) Act. In addition, he receives residential accommodation, use of chauffeur driven car, free medical benefits for his entire family, and some household help. 6. Judicial Independence a. Judicial review 304. Article 26 of the Constitution provides that laws that are inconsistent with fundamental rights are void. Article 44 provides for the filing of a writ petition against a fundamental rights violation as a right unto itself. As the cornerstone of judicial review, Article 102 prescribes the right to petition the High Court Division for all conventional writs of mandamus, habeus corpus, certiorari, and prohibition. In the early 1990s, the Supreme Court began to assertively exercise its power of judicial review. b. Independence of the judiciary 305. Three recent cases have enlarged the scope of judicial independence through judicial review proceedings, although the principle of complete independence prescribed in Article 22 has yet to be realized. 306. In Aftabuddin vs. Bangladesh142 the Appellate Division of the Supreme Court held that, although control of the subordinate judiciary in matters of posting, promotion, leave, and discipline is vested with the President, the constitutional provision regarding the exercise of such control in consultation with the Supreme Court needs to be understood and implemented literally, including the transfer of judicial officers. In Bangladesh vs. Idrisur Rahman143 the Appellate Division upheld the contention that the appointment of the Chief Metropolitan Magistrate of Dhaka, being a judicial post, should have been made in consultation with the Supreme Court, as mandated by Article 116 of the Constitution. The Court noted that Article 116 creates a “constitutional obligation to consult the Supreme Court.” 142 143 48 (1996) DLR HCD 1. 51 (1999) DLR AD 163. 94 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 307. The most recent decision of the Appellate Division in Secretary, Ministry of Finance vs. Masdar Hossain144 articulated the difference between the executive and judicial services of Bangladesh. The Appellate Court directed the Government to create a separate Judicial Service Commission “with a majority of members from the Senior Judiciary of the Supreme Court and the subordinate courts for recruitment to the judicial service.” The Court further declared that, “in exercising control and discipline of persons employed in the judicial services and magistrates exercising judicial functions under Article 116, the views and opinion of the Supreme Court shall have primacy over those of the Executive.” The Court also dismissed the contention that the Supreme Court remains under the administrative control of the Government in financial matters. The Court directed that the Government “shall not require the Supreme Court of Bangladesh to seek [government] approval to incur any expenditure on any item from the funds allocated to the Supreme Court in the annual budgets, provided that that the expenditure incurred falls within the limit of the sanctioned budgets.” Finally, the Court held that constitutional amendment was necessary to ensure the separation of the judiciary from the executive branch: “If the Parliament so wished it can amend the Constitution to make the separation more meaningful, pronounced, effective, and complete.” 308. The practice of appointing various classes of magistrate from the administrative services remains the most serious impediment to independence of the judiciary. Unless all criminal cases are brought within the jurisdiction of the subordinate judiciary, the risk may arise that the executive branch and the Government will assert control and influence over the criminal justice system. Article 22 of the Fundamental Principles of State Policy mandates: “The State shall ensure the separation of the judiciary from the executive organs of the State.” Following the Masdar Hossain judgment, the Government prepared a draft paper that indicated that as many as 12 articles of the Constitution would need to be amended to effect the complete separation and independence of the judiciary. Based on its independent review of the paper, the Law Commission has suggested that the necessary reforms could be achieved through amendment of Articles 95, 98, and 116. 309. Judicial independence is ultimately a parliamentary issue that requires the support of at least 221 Members of Parliament to approve a constitutional amendment. While the Government insists that the Masdar Hossain directives will be implemented over time,145 at present there is little sense of resolve on the part of the Government to effect the required constitutional changes. In the meantime, the Supreme Court has become increasing assertive in steadily inhibiting the ability and power of the executive branch to influence the functioning of the judiciary. Implementation of the Masdar Hossain directives will lead to the functional independence of the judiciary through the following reforms: The judiciary would no longer be recruited and controlled by the same organization (Public Service Commission); that is, the same rules cannot govern judicial service and the executive branch as separate organs of the State. 144 52 (2000) DLR AD 82. For example, the government has asked for extensions of the set time period for implementation of the Masdar Hossain directives, on the basis that it requires many administrative and budgetary changes, enactment of rules, and amendment of other laws. 145 95 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Laws relevant to the services of the civil and administrative cadre would no longer be applicable to the judicial cadre of the State. A separate Judicial Services Commission would be established for the recruitment of judicial officers. The President would frame rules for appointment to the judicial service, under the authority provided by Article 115 of Constitution. The magistracy would be brought under the administrative control of the judiciary and not the executive government. 310. The Appellate Court further directed in the Masdar Hossain judgment that there should be a separate budgetary allocation for the Supreme Court. This change was implemented in the 2000-01 budget. 7. Performance of the Judiciary 311. Current estimates suggest that there are approximately 3,500 petitions for leave to appeal to the Appellate Division of the Supreme Court, while about 700 appeals are pending before Appellate Division. At the end of 2000, there were 120,371 cases pending before the High Court Division of the Supreme Court. Unofficial figures indicate that there are currently 780 judges working in all tiers of the District Court, with another 800 magistrates conducting criminal cases. 312. The backlog of cases is constantly rising. At any given time, approximately 800,000 cases are pending at all levels of the judicial system. These include 400,000 civil cases and 200,000 criminal cases filed with the District and magistrate courts; 150,000 cases in the Supreme Court; and another 40,000 cases before the specialized courts. Prior to the launch of the Legal and Judicial Capacity Building Project by the World Bank, the Danish International Development Agency (Danida), and the Canadian International Development Agency (CIDA), few concerted efforts had been taken to reduce case backlog beyond judicial training initiatives, and there was little evidence that the performance of the judicial system figured among the priority concerns of the Government. 313. The Supreme Court has long been held in high regard and continues to enjoy the highest reputation among all branches of the judiciary. Public perception studies indicate that citizens believe that the subordinate courts (particularly courts of magistrate) are prone to corruption. For example, Transparency International Bangladesh (TIB) has conducted two sample perception surveys on corruption in different sectors, including the judiciary. The judiciary was second only to the police (at 89 percent versus 97 percent) among public institutions that are perceived as most corrupt. In contrast, specific complaints of judicial corruption are almost non-existent, which is attributed to fear of contempt actions. In general, ordinary citizens are hesitant to seek justice though the formal judicial system unless alternative options to resolve a dispute are exhausted. Legal issues involving contracts, business transactions, and company matters are largely settled through arbitration and alternative dispute resolution, as the courts are not seen as conducive to resolving financial disputes. 96 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 314. With the passage of a Legal Aid Act in 2000, practical steps to establish a formal public system of legal aid are beginning to be explored as a component of the Legal and Judicial Capacity Building Project. At present, non-governmental organizations (NGOs) continue to serve as principal providers of community legal services, comprising informal education, legal counseling, representation in select cases, and facilitation of alternative dispute resolution in various forms. Several organizations, including the Madaripur Legal Aid Association (MLAA) and the Bangladesh Legal Aid and Services Trust (BLAST) have been receiving donor support for programs of this kind for several years. As in many countries, one of the primary challenges to conventional legal aid programs is to secure adequate investment of time on the part of lawyers, whether on a pro bono basis or in exchange for a modest honorarium. With so many lawyers struggling to earn a modest income from the legal profession, it is often difficult to engage their services for legal aid work, notwithstanding their commitment in principle to legal aid. 8. Reform Initiatives 315. In 2001 the Government of Bangladesh launched a seven-year Judicial and Legal Capacity Building Project with principal support from the World Bank, CIDA, and Danida. The project aims to improve the efficiency, effectiveness, and accountability of the civil justice system and to increase access to justice, particularly for women. The goals of the project are: (i) to enhance the physical and infrastructural resources of the judiciary, by providing modern buildings and related facilities in one-third of the courts of the country, together with the introduction of information technology; and (ii) to improve case management and court administration. The project includes five main areas of intervention, guided by the findings and recommendations of a diagnostic study: 146 reduction of excessive delay in the disposal of cases through the introduction of efficient case management techniques, a computerized case classification and records management system, improved management of physical and human resources, upgraded court facilities, and alternative dispute resolution mechanisms. enhanced capacity of the judiciary to plan and manage judicial affairs, through the establishment of a efficient and effective administrative system and updating of judicial budgeting and planning functions. improved transparency and accountability in the judicial system through the establishment of a judicial code of conduct, performance standards, and an improved public service culture; greater equity in judicial decision-making through legal aid and other support services for the poor, women, and other marginalized groups; increased access to the judiciary through improved information services, record keeping, and publication of laws and case decisions. 316. The Project targets reforms in areas where current laws directly impede commercial activity and environmental management, leave gaps that impede 146 The World Bank (2001), Project Appraisal Document on Proposed Legal and Judicial Capacity Building Project, at 3-4. 97 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 commercial actors, or depend on the courts and other institutions that prejudice their effectiveness.147 317. The case management and court administration components of the project are being implemented in five districts during the first three years of the project—two in the first 18 months and expanding to three additional districts in the second 18 months. The process will be repeated in additional districts during the final four years of the project. CIDA funding supports the drafting wing of the Ministry of Law, Justice, and Parliamentary Affairs and strengthening of the Law Commission. Danida funding covers training and other activities of the Judicial Administration Training Institute (JATI). 9. Alternative Dispute Resolution 318. Given the limitations of the formal judicial system and the difficulties that the average citizen encounters in accessing the formal system, many Bangladeshis rely on local informal systems and processes to resolve conflicts. In the commercial sphere, Bangladesh is a signatory to the International Convention for the Settlement of Disputes and has acceded to the United Nations Convention for the Recognition and Enforcement of Foreign Arbitral Awards. a. Shalish 319. The practice of gathering village elders and concerned parties to resolve local disputes has served as a primary means of preserving peace and justice at the local level in Bangladesh. A shalish panel, which is generally exclusively male, does not have fixed membership. Its size and structure depend entirely on the nature and gravity of the issue before it. Sometimes, Chairmen and other members of the Union Parishad are invited to preside over or participate in the proceedings. Local people have tremendous faith in shalish as a timely, cost effective, and community-sanctioned mechanism for settling disputes. The participatory nature of salish also allows community members to learn from the experience of others and to devise strategies to deal with crises in their own lives. 320. Although shalish members have the option of engaging in either mediation or arbitration to reach a solution, most prefer arbitration. This method involves unilateral decisions made by officiating members, whereas mediation engages opposing parties in reaching mutually agreed solutions. In shalish the process is often marked by tension and heated arguments. Although the decisions are not always fair and equitable, they tend to carry a great deal of weight within the community because they are issued by well-known and influential villagers; however, it is extremely difficult to enforce rulings if the parties lack respect for traditional decision makers and refuse to comply. 321. The traditional shalish system has certain weaknesses that hinder the dispensation of justice in some cases. Sometimes solutions are arbitrary and imposed on reluctant disputants by powerful members of the community. Solutions of this kind are based less on civil or other law than on subjective judgments designed to ensure the continuity of their leadership, to strengthen their relational alliances, or to uphold perceived cultural norms and biases. The shalish is also susceptible to manipulation by 147 Ibid at 5. 98 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 criminal elements that are engaged by one party to intimate members of the panel or otherwise disrupt the proceedings. Furthermore, because the traditional shalish tends to be composed exclusively of male members, women are particularly vulnerable to extreme judgments and harsh penalties. b. Union Parishad (Village Court) 322. The Union Parishad is authorized to conduct arbitrations in rural areas in family disputes under the Muslim Family Laws Ordinance 1961 (convening as a Conciliation Council), and to settle petty civil and criminal disputes under the Village Court Ordinance 1976 (convening as a Village Court). In urban areas such disputes are settled under the Conciliation of Disputes Ordinance 1979. Decisions at the UP administered Village Court evolve through arbitration based on the opinion of the majority of members. The Court constituted under this Ordinance has limited civil and criminal jurisdiction. It is composed of a Chairman, who is generally the UP Chairman, and two representatives from each party to the suit. Of the representatives, one from each side must be a member of the UP. The other members may be individuals who enjoy the respect of the community. The participation of women as members of the Village Court is rare. UP Chairmen, who are often overwhelmed with many disparate responsibilities and little governmental support, tend to view family disputes and other violations of law as having low priority. Many UP Chairmen and members are poorly informed about the law, while some are occasionally accused of acting in the interest of one or other party, raising inferences of bias or undue interference. B. Criminal Justice Administration 1. Overview 323. Article 31 of the Constitution guarantees the right of all citizens “to enjoy the protection of the law, and to be treated in accordance with law, and only in accordance with law.” It further provides that “no action detrimental to the life, liberty, body, reputation, or property of any person shall be taken except in accordance with the law.” Despite these assurances, the present state of public security and law enforcement raise serious governance issues in Bangladesh. It is universally acknowledged that the public security environment had significantly deteriorated in the last few years, with an increase in robbery, extortion, assault and intimidation, and acid throwing, rape and other crimes of violence against women. While the situation touches the lives of all citizens, its implications are particularly serious for the poor, women, and other marginalized groups that are more vulnerable to threats and intimidation and that have limited recourse to legal assistance. The Bangladesh National Police has been criticized for failing to take adequate steps to stem the tide of violence, while the Public Prosecution Service and judiciary have in turn been criticized for failing to bring the few individuals who are apprehended and formally charged with a crime to justice. The criminal justice administration has recently responded to public complaints by expediting the trials of several individuals charged with murder in high profile crime cases. While improvements in the present law and order environment will ultimately benefit from a comprehensive assessment of all dimensions of criminal justice administration, spanning the policy, public prosecution service, the courts, and correctional services, donor attention is presently focused on police reform. 99 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 2. Institutional Structure and Operations of the Police 324. The Bangladesh Police are a national force whose operations are directed from a headquarters in Dhaka, with local police stations serving as principal units of service delivery. It is headed by an Inspector General of the Police and operates under the administrative oversight of the Ministry of Home Affairs. A recent UNDP report on Human Security in Bangladesh confirms that, on the basis of manpower allocation, the work of the police is primarily focused on maintaining public order. Sixty-three percent of the police force is engaged in public order, versus 20 percent in investigation and inquiries. In contrast, only one percent of police manpower is devoted to professional development training. Police constables comprise 75 percent of the force, with less than one percent of police officials engaged in management and administration.148 325. The UNDP research team conducted a milestone survey that compared the experience of citizens and communities served by the police with that of the police officers, including police awareness of human rights and human security laws. The findings suggest that police responsiveness to the circumstances and needs of the poor is very low. Police respondents indicated that this is due in part to the inability of the poor to pay bribes demanded in exchange for attentive services. At the same time, police respondents noted that they often face undue pressure from influential members of the community to compromise the rights and interests of the poor.149 Additional problems noted by the police include the burden of competing demands on their time, the tendency of citizens to file false cases (such as false or exaggerated accusations of violence by opponents in land disputes), lack of cooperation by forensic and other agencies that are expected to assist in investigations, and inadequate professional training.150 326. The professional capacity and performance of the National Police force is undermined by many of the same issues that affect the public service generally, as discussed in Chapter IV. These include irregularities in recruitment, promotion, performance review, and other opportunities for advancement; lack of professional training opportunities and other incentives; and lack of opportunity for civilian oversight of police conduct and performance. While empirical research is necessary to compare the formal police budget with the off-line resources required for the police to fulfill their basic responsibilities, it is generally perceived that police operations are substantially under-funded. With the largest share of available resources devoted to the maintenance of law and order, the allocation of funds for supervision and accountability, human resource development and planning, and entry-level and in-service training functions are inadequate to raise professional standards. 327. The police and other law enforcement authorities are caught in a difficult situation. On the one had, they are subject to sharp criticism for failing to take adequate steps to contain a deteriorating law and order situation and for the manner in which they implement controversial public security legislation that confers extensive powers of arrest and detention on police, the constitutional validity of which has been challenged 148 United Nations Development Program (2002). Human Security in Bangladesh: In Search of Justice and Dignity. 149 Ibid at 55-58. 150Ibid at 57-60. 100 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 but never overturned. On they other hand, the police struggle to fulfill their duties in a dangerous working environment, with inadequate resources, low compensation, and few performance incentives. For most citizens, interaction with police in a community represents their primary interface with the justice system, yet there are few opportunities for citizens and local interest groups to engage in good faith dialogue with police on common issues of concern, or to seek joint solutions to the problems that give rise to strains in community-police relations. 328. While the present concentration of justice sector reform initiatives on civil law makes perfect sense as a preliminary focus on which working relations will build, the scale of public security and law enforcement challenges points to the need for increased attention and resource commitments to address governance issues in criminal justice administration, spanning police, public prosecution, the criminal courts, and correctional services. A number of steps have been taken to increase focus on criminal justice. For example, the United Kingdom Department for International Development (DFID) has been engaged in dialogue with the Government in preparation for a community policing program that aims to facilitate greater sensitivity to community needs and interests on the part of police and improved relations between the police and the communities that they serve. The Asia Foundation and other donor agencies are also exploring opportunities to support the establishment of pilot community policing programs for broader replication. In September 2003, UNDP commenced a large-scale study of the police that is intended to inform program strategies for the institutional development of the National Police. The World Bank has also expressed an interest in police reform. C. Issues and Opportunities For Reform 329. An independent, efficient, and more accountable legal system is essential to protect the rights and interests of citizens, investors, and public institutions and agencies. After nearly a decade of frustrated efforts to expand successful early investments in judicial training and capacity development, modest court computerization, and other investments in formal justice sector reform, the launch of the Legal and Judicial Capacity Building Project is a milestone initiative to which high expectations attach, tempered by the understanding that justice sector reform is a long-term process that will not turn on the basis of a single program activity. Building on the momentum set by the Legal and Judicial Capacity Building Project, there are complementary opportunities to be addressed in the formal justice sector, with a particular focus on criminal justice administration. There is also a need to enhance citizen access to justice at the grassroots through legal aid, community legal service delivery by civil society organizations, legal empowerment, and alternative mechanisms for dispute resolution that will help to reduce the burden on the formal justice system and to empower local government bodies to assume a role in dispute resolution. 1. Judiciary a. General 330. Implement the Masdar Hossain Directives: The Masdar Hossain judgment provides a series of directives that, if implemented, will remove key constraints to judicial independence. Of particular importance is the directive to establish a Judicial Service Commission composed of judges of the Supreme Court and subordinate courts and bureaucrats. While the Government has stated that rules are being framed for the 101 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 appointment and function of the Judicial Service Commission, there has been no public consultation on this matter to date. Technical assistance will be required to establish the Commission. As a first step, Bangladesh should draw on the relevant experience of other Asian countries that have established judicial commissions in similar circumstances, with comparable resource constraints, as a source of important lessons learned and models for potential replication in Bangladesh. 331. Human Resource Development: Beyond the important training elements of the Legal and Judicial Capacity Building Project, there is a need to strengthen the substantive capacity of judges at all levels, with particular emphasis on information technology, intellectual property, new commercial mechanisms, and other areas that are becoming increasingly important to economic development. Expanded judicial training initiatives should be complemented by parallel development of law school curricula in specialized areas and the expansion of continuing legal education opportunities for members of the Bar. b. Supreme Court 332 Transparency in the Selection and Appointment of Judges: Recent controversies concerning the consultative process and lack of transparency in the judicial appointment process underline the need for greater transparency. While no single approach is correct, and the area is fraught with controversy, every effort should be made to ensure that the processes followed are transparent and informed by relevant consultative inputs. 333. Legal Services of Government: Apart from the Ministry of Law, Justice, and Parliamentary Affairs, there is no separate legal service wing within the Government. Steps should be taken to establish a permanent, structurally organized career legal service to provide legal advice, conduct litigation, draft legislation, and undertake other legal business on behalf of the State. 334. Administrative Capacity: While the Supreme Court has been well served by many of the subordinate judges deputed to perform administrative functions as registrars as additional registrars of the Court, in fairness most judges lack the experience and specialized knowledge required to design and implement administrative reforms, including application of information technology. When the Judicial Service Commission is established, the Supreme Court will be required to assume administrative functions on a major scale, including direct supervision and control of the subordinate judiciary and administration of the criminal justice system. To meet this challenge, the Court should look beyond the traditional practice of engaging judges in administrative functions and take steps to recruit professional managers and administrators. c. Subordinate judiciary 335. Recruitment: As noted previously, there has been no recruitment of subordinate judges for the last five years. While recruitment options are ultimately dependent on the availability of resources, gaps of this kind create vacuums in capacity at certain levels when judges retire in groups. Greater attention should be devoted to long-term human resource planning and development, with particular attention to future economic development needs and the demands that these will raise for specialty experience among members of the judiciary. 102 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 d. Empirical research, information, and data collection 336. While the design of the Legal and Judicial Capacity Building Project was informed by a comprehensive diagnostic study and broad consultation with stakeholder. Ongoing judicial development initiatives should likewise be informed by empirical research that takes careful account of all details relating to judicial performance and the needs, expectations, and motivations of stakeholders. Given the present scale of investment in public sector judicial reform initiatives, donors should encourage and facilitate the establishment of a local civil society organization or university-based center with a specialty focus on the policy and practical dimensions of justice sector reform. Organizations of this kind in several Asian countries have played an important role in monitoring and reporting on the progress of justice sector development efforts and in collaborating with courts, ministries of justice, and other public institutions in pursuing common justice sector reform goals. 2. Community Legal Service Delivery and Legal Empowerment 337. The practical impact and success of justice sector reform initiatives is ultimately dependent on their ability to advance the legal rights and entitlements and quality of life of ordinary citizens. While the Legal and Judicial Capacity Building Project and other public sector reform initiatives aim to advance the rights of the poor, women, and other marginalized groups, it will take time for the benefits to extend to all levels of society through a combination of improved access to justice and enhanced economic growth. In the meantime, there is an urgent need to facilitate access to justice across all strata of society through the work of civil society organizations that conduct community legal service programs as stand-alone activities or as part of integrated community development programs. 338. Government officials, affected populations, and NGOs involved in socioeconomic development efforts often do not fully understand that the constraints that impede project implementation or the full enjoyment of project benefits by intended beneficiary populations have a legal dimension. For example, the affected groups may not be aware that the laws and regulations that define the legal or administrative framework of a development project prescribe the rights of citizens to participate in project design and implementation or citizen entitlement to the resulting benefits. 339. While ignorance of the law is a crucial problem, even in those relatively few instances where the disadvantaged and other citizens have a basic understanding of their rights, other constraints frequently impede their enjoyment of them or their participation in local decision-making. Such constraints include: lack of financial resources; limited access to affordable legal; inadequate access to information on laws and regulations; and the absence of effective legal institutions. The last category includes the courts, which are typically located a considerable distance from those whom they serve, plagued by delay, subject to cumbersome procedural regulations, and susceptible to undue influence and corruption. 340. This situation has major implications for development projects in Bangladesh. Project success largely depends on two factors. The first is that public institutions and officials should responsibly exercise powers that affect the rights and interests of project partner populations. In reality, accountability mechanisms that aim to make bureaucrats and other officials act fairly, consistently, and honestly are often weak. The second 103 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 factor essential for project success is the existence of opportunities for partner populations to advance their rights and interests through informed participation in project decision-making processes. Such opportunities have often existed more on paper than in practice. 341. A recent study of Legal Empowerment for Supporting Governance,151 conducted by The Asia Foundation on behalf of the Asian Development Bank (ADB), examined the impact of legal empowerment—the use of law to increase the control that disadvantaged populations exercise over their lives—in promoting good governance and reducing poverty. The study adopted and endorsed the ADB’s view that “beyond [lack of] income and basic services, individuals and societies are also poor—and tend to remain so—if they are not empowered to participate in making the decisions that shape their lives.”152 342. Legal empowerment differs from other forms of empowerment in that it involves the use of the law through training, counseling, representation in administrative procedures, or other interventions. These activities are frequently combined with initiatives that are not specifically law-oriented, such as community capacity or livelihood development. Legal empowerment work typically involves both education and action. The most successful legal empowerment initiatives go beyond simply educating citizens or public officials about the law. They provide the disadvantaged with opportunities to apply the knowledge or skills acquired to enforce their legal rights or improve their well being, and strengthen the capacity of public officials by helping them to better understand and exercise their legal decision-making authority and broader governance functions. In this way, legal empowerment increases the benefits that citizens receive from development initiatives whose success depends on the responsible exercise of decision-making authority by public officials and on opportunities for citizens to participate in related decision-making processes. 343. The regional legal empowerment study found that legal empowerment helps to advance good governance and poverty reduction. In particular, the study found that legal empowerment is most effective when it is pursued through broad, integrated approaches that engage partner populations at the community level and when civil society organizations work in cooperation with government agencies and officials. The study recommended that legal empowerment work be incorporated in projects supported by the ADB and other international development institutions. 3. Alternative Dispute Resolution 344. Alternative dispute resolution (ADR) has an important role to play in reducing the backlog of cases with which the Bangladesh courts presently contend and in facilitating time and cost effective alternatives to formal litigation. The Legal and Judicial Capacity Building Project is facilitating court-administered mediation to relieve the present case burden and streamline the disposition of future cases. As a complement to this work in the formal justice sector, further investments are needed to promote equitable ADR at 151 See Asian Development Bank (2001), Legal Empowerment: Advancing Good Governance and Poverty Reduction, in Law and Policy Reform at the Asian Development Bank, 2001 Edition. 152 Asian Development Bank (1999), Fighting Poverty in Asia and the Pacific: The Poverty Reduction Strategy of the Asian Development Bank (1999), at p 3. 104 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 the community level through a combination of support to civil society organizations and initiatives to strengthen the statutory role of Union Parishads in resolving disputes. 345. Civil society organizations have taken a variety of approaches to community ADR. Some organizations work within the context of the traditional shalish in providing inputs and advice to enhance the legal knowledge and gender sensitivity of village elders; others have established parallel structures that draw on the basic elements and community acceptance of the shalish, while taking steps to ensure that the proceedings take greater account of the needs of women and other marginalized groups. There is merit in most approaches and work of this kind should be encouraged. In particular, steps should be taken to draw on the experience of organizations such as the Madaripur Legal Aid Association (MLAA) and others pioneers of community ADR to share their experience with other organizations. Between 1995 and 2000, The Asia Foundation and USAID supported training opportunities for more than 150 organizations to learn from the experience of MLAA, Banchte Shekha, and Palli Shishu Foundation. There is continued demand to assist other civil society organizations to introduce community legal service and ADR programs. 4. Criminal Justice Reform a. Police Reform 346. The deteriorating law and order situation underlines the need for criminal justice reform as a core element of justice sector development efforts. The general recommendations for public administrative reform presented in Chapter IV are applicable to the National Police. Specific reform actions recommended by the UNDP Human Security study include:153 Revising pay and benefits, job security, professional development training, and other incentives; Strengthening the capacity of the police to design, implement, and evaluate professional entry-level and in-service trainings programs; Introducing performance based assessment and promotion systems that reward high standards of performance and professional integrity; Taking exemplary punitive actions against police officers who are found guilty of corruption, human rights abuse, or other breaches of conduct; Establishing mechanisms for civilian oversight of police services. b. Community Policing 347. Civil society organizations have begun to undertake some modest pilot programs to facilitate improved civilian oversight of police conduct and opportunities for communities and police to discuss their respective interests through informal dialogue. 153 United Nations Development Program (2002). Human Security in Bangladesh: In Search of Justice and Dignity, at 66-68. 105 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Areas of focus to date have included police sensitivity to women’s rights and gender considerations in investigating crimes of violence against women. Experience in other countries suggests that there is significant potential to apply effective community policing models to facilitate dialogue between communities and police on areas of common interest. 348. The most successful community policing initiatives feature the establishment of sustainable community-police partnerships, guided by a collaborative, problem-solving approach that is responsive to the needs and expectations of the community as well as taking account of issues of concern to police. Community policing strengthens the capacity of civil society to monitor and contribute to improvements in police performance, while at the same time helping police to more responsively interact with citizens. The concept of partnership does not imply that civilians assume the role of the police, as sometimes happens in situations in which policing responsibilities are shared between community based security networks and police; rather, the police engage in active consultation and collaboration with members of the communities that they serve in designing and implementing solutions to crime, conflict, and quality of life issues in a transparent, accountable, and participatory manner. This collaborative working relationship between citizens and police in turn facilitates consensus building, sharing of responsibility, establishment of decision-making mechanisms, and reciprocal accountability. 349. Community oriented policing strategies should ideally be guided by a two-fold goal: first, to advance civic culture and good citizenship practices amongst police and citizens alike; and second, to recast the police’s own approach to issues of security and public order by effecting a shift from a reactive, and sometimes overly militaristic, mode of policing in which citizens are potential enemies to a preventive policing in which citizens are customers of police services. The concept of citizen-client combines the political rights and prerogatives of citizenship with the rights and prerogatives of a client of police services. 106 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER VII CIVIL SOCIETY A. Civil Society 1. Defining Civil Society in Bangladesh 350. Civil society becomes more difficult to define as the currency and scope of use of the term increases, not least in Bangladesh. While there is general agreement that civil society comprises that part of society that is not under the direct control of the state, its nature, composition, and role are subject to a range of views beyond this broad definition. For some, civil society refers to an array of independent, voluntary groups, associations, and institutions. In Bangladesh, there is a tendency to use the term interchangeably with non-governmental organizations (NGOs). This is understandable given the sheer number of local NGOs and the important role that they play in national development. Although much of the discussion that follows focuses on governance issues associated with the legal status, regulation, and role of NGOs, civil society in Bangladesh actually encompasses a multitude of actors beyond NGOs.154 A comprehensive list of civil society organizations (CSOs) includes development NGOs, professional associations such as the Bangladesh Bar Council, the print and broadcast media, community-based organizations (CBOs), women’s forums, local research organizations and think tanks, student organizations, trade unions, and cultural groups whose work helps to advance civil and political rights, equal access to justice, and the rule of law, or the development of institutions of democracy, pluralism, and good governance. 351. Neither CSOs nor NGOs are homogeneous. While pages could be devoted to fine point distinctions without resolving the debate, for practical purposes it often difficult to delineate significant differences. At the simplest level of taxonomy, CSOs tend to focus on civil and political issues such as election monitoring or citizen participation in public decision-making, while NGOs tend to concentrate on social and economic development initiatives such as non-formal education, improved health service delivery, and access to credit. Many NGOs are also beginning to engage in business development and related activities. In recent years, there has been an increase in individual organizations and civil society coalitions that focus on specific issues, such as election monitoring or violence against women. Beyond these general distinctions the lines blur, with the work of some civil society organizations spanning both poles and working at virtually all points between. 352. However defined, civil society has played an important role in the history of East Bengal from the East Pakistan period through modern times. It was active in the Bengali language movement of the 1950s, the independence movement that led to the establishment of Bangladesh in 1971, and the popular unrest that led to the collapse of For a detailed discussion of civil society in Bangladesh, see Harry Blair (1997), “Civil Society, Democratic Development and International Donors in Bangladesh”, mimeo; and K.W. Stiles (1999), “Democratic Alliances: NGOs, Donors and Civil Society in Bangladesh”, mimeo. Cited in Asian Development Bank (2001), Bangladesh: The State of Governance—A Report for the Asian Development Bank, Manila, at 2729. In Stiles’s view, civil society falls into two groups: conservative (business community) and progressive (mass social movements). Blair delineates civil society as NGOs that are concerned with influencing state policies and are autonomous from the state and political parties, excluding those that are concerned only with service delivery, relief, or productivity functions. 154 107 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 the second marshal law regime in 1991. Civil society plays an increasingly active role in strengthening governance in Bangladesh, through education, monitoring, policy advocacy, training of candidates, elected members, and government officials at the national and local level, and facilitation of public-private dialogue on national development issues. NGOs generally enjoy a high degree of public recognition and support for their role in national development efforts. While the media continues to be generally supportive of NGOs, there is scope for more thoughtful reporting on NGO activities and their impact, and opportunities for NGOs to take a lead role in sharing information on the nuances of their work. 353. Several issues arise in assessing the role and impact of civil society initiatives through the lens of governance. They include the varying temper of relations between government and civil society, which range from sharp divisions on certain issues to excellent collaborative working relations in advancing common interests; partisan political tensions within the NGO community and their implications for the work of civil society; and efforts to strike an optimal balance between government regulation of NGOs and other civil society organizations and the assumption of internal governance responsibilities by civil society organizations. The following sections focus on current governance issues affecting NGOs and the media. 2. Non-Governmental Organizations (NGOs) a. Growth of the NGO sector 354. From its origins in the years immediately following Independence, the NGO sector in Bangladesh has grown to enormous size and scope of activity. NGOs play a central role in national development efforts, complementing government efforts to promote national development and poverty reduction. The activities in which NGOs engage include group formation, micro-credit, formal and non-formal education, health and nutrition, maternal and child health, family planning, women's development, agriculture, poultry and livestock, fisheries, forestry, environmental management and resource conservation, water supply and sanitation, community legal service delivery and alternative dispute resolution, land reform, and specialized services such as telecommunications and banking.155 In 1994, NGOs were estimated to work in 78 percent of villages in Bangladesh, benefiting 24 million people. Nine years later, the geographic outreach and beneficiary coverage of NGOs is even more extensive. 156 NGO development assistance models have proved so effective in Bangladesh that they are now replicated in other developing countries throughout the world. Some Bangladeshi NGOs have even begun to implement programs or provide technical assistance directly in other countries. Factors that have contributed to the growth of NGOs include, inter alia: (i) the inability of Government to single-handedly meet the challenges of development and poverty reduction; and (ii) the preference of development partners to channel foreign assistance for certain activities through NGOs.157 155 The World Bank (1996), Pursuing Common Goals: Strengthening Relations between Government and Development NGOs in Bangladesh, University Press Limited, Dhaka, at 5 156 Ibid at 2. 157 Ibid at 5-6. 108 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 b. Relationship between the Government and NGOs 355. Subject to occasional differences in perspective or orientation, the respective strengths and interests of Government and NGOs are in most instances complementary and mutually reinforcing. The Government of Bangladesh has responsibility for overall national development, while NGOs focus on specific development issues. Government can raise funds through tax revenues and other sources, while NGOs are dependent on contributions or income earning business initiatives. While the Government is bound by rules and regulations to which it is held accountable, NGOs operations tend to be considerably less formal and more flexible. 158 Given the structural differences between Government and NGOs, it is important that their respective strengths be optimized through complementary or joint initiatives.159 356. There are many instances of successful partnerships between Government and NGOs in meeting common development goals in the fields of education, health and family planning, resettlement, and disaster management.160 Working relations take a variety of forms, including sub-contracting of NGO services by Government, joint implementation, and government investment in NGO activities. In some cases, including family planning, Government and NGOs occasionally exchange working areas, with NGOs assuming temporary responsibility for development activities in an area formerly managed by the Government, to increase performance, while government agencies assume responsibility for program areas in which NGOs have developed working relations with beneficiary communities. Government-NGO partnerships have been particularly successful in the social sectors, including health and education, and less successful in land, water, or forest resource management, where vested interests are not always consistent with development goals.161 c. Composition 357. A survey of non-profit organizations conducted by the Bangladesh Bureau of Statistics in 1996-97 classified them according to the following categories: professional associations, trade unions, employees’ associations, non-governmental organizations, voluntary organizations, religious institutions, clubs, cultural institutions, and others. The report estimated that there were a total of 206,142 non-profit organizations, 92 percent of which were religious organizations.162 d. Regulation of non-profit organizations 358. Non-profit organizations are regulated through a two-pronged legal framework that combines laws governing the incorporation and legal status of non-profits and laws that govern their relationship with government. While there is no registration requirement if an organization seeks neither legal status nor financial assistance from government or external sources, in practice most non-profits pursue some form of legal registration.163 158 Ibid at 2. Ibid at 3. 160 Ibid at 16. 161 Ibid at 17. 162 Bangladesh Bureau of Statistics (1998), Report on Survey of Private, Non-Profit Institutions in Bangladesh 1996-97. 163 The World Bank (1996), Pursuing Common Goals: Strengthening Relations between Government and 159 109 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 359. Incorporation: The most commonly used laws for incorporation of non-profit organizations are the Societies Registration Act of 1861164; the Trusts Act of 1882165; the Cooperative Societies Act of 1925166; and the Companies Act of 1913167.168 360. Regulation of NGOs: Several laws and ordinances require NGOs to register with government agencies regardless of their legal status. The majority of NGOs are covered by the Voluntary Social Welfare Agencies (Regulation and Control) Ordinance. The Ordinance imposes mandatory registration of voluntary associations that are established to provide welfare services that benefit certain groups. As administrator of the Ordinance, the Department of Social Welfare is authorized to suspend the governing body of an NGO without right of appeal. The Foreign Donations (Voluntary Activities Regulation) Ordinance 1978169 monitors and controls the flow of foreign funds to the voluntary sector. No individual or organization can receive a foreign donation for any voluntary activity without prior government approval. To obtain approval, an organization must first register with the NGO Affairs Bureau, then secure separate approval for every individual donation. The Foreign Contribution (Regulation) Ordinance, 1982—an amendment to the Foreign Donations (Regulation) Ordinance 1978—expands the scope of the Ordinance to cover foreign contributions of any kind. No citizen or organization is permitted to receive any foreign funds without prior approval. 361. The provisions of both these ordinances were incorporated in the Constitution by successive amendments. They empower the Government to monitor the flow of foreign funds to the non-profit sector, while retaining capacity to regulate the actual flow of funds and to prevent funds from reaching certain organizations whose activities are considered detrimental to the interests of the State. The Ministry of Social Affairs recently reported that, as of April 2003, nearly 27,000 NGOs are registered with the Directorate of Social Services. Problems encountered in the application of the various laws largely arise from the fact that the objectives of the traditional regulatory laws do not fit the objectives of contemporary NGOs.170 362. NGO Affairs Bureau: The NGO Affairs Bureau was established in 1990 as onestop authority for the implementation and enforcement of laws that regulate NGOs. Registration with the Bureau is compulsory for all organizations that receive foreign Development NGOs in Bangladesh, Dhaka, University Press Limited, at 21. 164 The Societies Registration Act is the oldest and most common legal basis for incorporating civil associations or charitable societies, including those engaged in the promotion of science or culture, education, or medical services. Registration under the Act in administered by the Registrar of Societies, under the Ministry of Commerce. 165 The Trusts Act is used by development NGOs as one of the most streamlined processes for attaining legal status. It is administered by the Registrar of Trust or Magistrate, with no formal involvement by a government agency. 166 The Cooperative Societies Act, created specifically for a specialized form of commercial entity, covers some NGOs. 167 As amended 1994. 168 Although the Companies Act is primarily concerned with legal status for private trading companies, sections 26 and 27 permit the registration of non-profit companies according to specified terms. The Act covers development NGOs that engaged in commercial activities on a non-profit basis. It is administered by Registrar of Joint Stock Companies under Ministry of Commerce. 169 As amended 1982. 170 The World Bank (1996), Pursuing Common Goals: Strengthening Relations between Government and Development NGOs in Bangladesh, Dhaka, University Press Limited, at 22. 110 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 funds. The responsibilities of the Bureau include, inter alia: registering NGOs; processing and approving NGO project proposals and releasing funds; approving appointments and terms of service of expatriate advisors or consultants; scrutinizing and evaluating statements and reports filed by NGOs; coordinating, monitoring, inspecting, and assessing NGO programs; and performing a variety of financial oversight and audit functions. Approximately 1,591 NGOs are registered with the Bureau. 363. Registration with the Bureau is conditional on prior approval of the Ministry of Home Affairs, as well as at least one additional ministry whose sectoral responsibilities are sufficiently connected to the program focus of an applicant organization. Applicant NGOs must submit a five-year plan, a separate project proposal for which foreign funding is sought, and a letter of intent from the donor organization. Steps have been taken over the last few years to reduce the procedural requirements for registration and funding approval. While the registration process should in principle take only 45 days to complete, in practice it typically requires several weeks or months. Following registration, a separate approval stage commences for the receipt of foreign funds. The Bureau requires that approved funds be received through a designated bank account. NGOs are further required to submit an annual audit report prepared by an auditor that is included in the Bureau’s list of accredited firms. While these oversight mechanisms are essential, present bureaucratic delays reduce the efficiency of NGO service delivery and reduce the capacity of the NGO Affairs Bureau to assume a more strategic role in national development.171 3. Internal Governance of NGOs a. Overview 364. The program planning, implementation, management, and fundraising capacities that have distinguished the work of NGOs in social service delivery and other functions are not always matched by rigorous internal governance practices. While some organizations strictly adhere to internal constitutional mandates, independent oversight by diligent executive boards, and other internal governance standards that encompass program management and financial compliance, others tend to operate on a more informal institutional basis. Examples of concern to donors include centralization of decision-making authority in a single, senior individual, with inadequate opportunities for mid-level professional staff to prepare for future leadership roles through the exercise of independent decision-making and professional development training. Weak internal governance standards leave even the most capable organizations vulnerable to allegations of financial impropriety. Even if an allegation proves baseless, the formal investigation that it typically triggers at the instance of donor partners can interrupt the work of an organization and the smaller local partner organizations that depend on the larger organization for resources or technical guidance and deprive beneficiary communities of services on which they depend. Improved internal governance standards will help guard against problems of this kind. 365. With the exception of membership organizations, NGOs are not required by law or by their articles of association to be accountable to the beneficiary communities or other constituents whom they serve. While many NGOs place increasing emphasis on consultation with beneficiaries, some organizations take the view that they are best 171 The World Bank (1996), Pursuing Common Goals, at 31. 111 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 positioned to judge the needs of beneficiary communities without need for consultation.172 As a hallmark of good governance, stakeholder consultation and inputs in the program planning and decision-making of NGOs is the equivalent of citizen participation in the work of public institutions, and should be emphasized by donors and beneficiary communities in their respective dealings with NGOs. b. Balancing independence and oversight 366. Successive governments have been generally supportive of the work of NGOs. This support recognizes the leadership role that NGOs have played in development assistance and social service delivery in particular areas. In some instances, NGOs have actually enjoyed greater success than government in meeting desired development goals, based on their efficiency, nimble responsiveness to program opportunities, knowledge of the local working environment, and good faith working relations with beneficiary communities. There are also many examples of successful partnerships between government and NGOs. In some instances, government counterparts have been content to let NGOs play a lead role in particular sectors, confident that they will meet their objectives at high a standard and enable government agencies to concentrate efforts and resources in complementary areas. 367. Since the establishment of the NGO Affairs Bureau, there has been a persistent debate regarding the appropriate role of the State in regulating the NGO community. The Government makes a convincing case for the importance of monitoring and regulating a large civil society sector in which substantial donor and domestic investments are made. The NGO community, in turn, makes a persuasive case for the value of streamlining registration, reporting, and other oversight procedures to ensure that regulatory requirements are efficiently met without unduly impeding the work of NGOs. The international donor community has followed this debate with keen interest. Donors have offered suggestions and inputs on the appropriate balance to be struck between rigor and practical efficiency in the registration process, recognizing the registration and oversight are essential but that overly bureaucratic procedures sap the efficiency of NGO services. There is also a concern that what passes as registration may in some cases be more of a blunt control over the activities of NGOs. Ultimately, both Government and NGOs should be required to make certain concessions in the interest of a productive working relationship from which they mutually benefit. The adoption of sound internal governance standards by NGOs and other forms of selfregulation should strengthen the case for greater efficiency in regulatory and reporting mechanisms, although there will always be a need for responsible government oversight of the NGO sector. 368. In November 2001 a Cabinet Committee was appointed to prepare draft policy to guide NGOs. While there has been considerable speculation regarding the content of the draft recommendations, few details have reached the public domain to date. The establishment of a Government-NGO Consultative Council (GNCC) in 1996 was welcomed as a forum for open dialogue between government and NGOs on variety of issues of common interest, including improvements in the enabling environment for NGO activities. Little is heard of the GNCC today, although it could conceivably play an important role in reducing current tensions within the NGO community and between 172 Ibid at 38. 112 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 NGOs and the Government, as described below. The umbrella Association of Development Agencies in Bangladesh (ADAB) adopted a Code of Ethics for NGO members in 1994 that was well received by member organizations and donors. To date, no universal Code of Ethics has been adopted to guide the internal governance of all members of the NGO community. c. Current tensions within the NGO community 369. For many years, NGOs addressed common sectoral issues and interests through the coordinating role of ADAB. The core functions of ADAB include coordination, sector monitoring, networking, liaison, and policy advocacy.173 The overall effectiveness of ADAB was rarely disturbed by the kinds of minor tensions and rivalries that inevitably occur among organizations that compete for a modest share of limited government and donor resources. While NGOs continue to collaborate through ADAB and other mechanisms, partisan tensions within the NGO community have reached unprecedented levels in the last few years, with implications for the work of NGOs. A second umbrella organization, the Federation of NGOs in Bangladesh (FNB), has recently emerged as a product of these tensions. While the situation is highly sensitive, development partners should encourage local efforts to reduce divisive tensions and to ensure that the good work of the NGO community continues to benefit the poor, women, and other disadvantaged groups. 4. The Role of NGOs in Promoting Good Governance 370. While NGOs continue to focus primarily on development assistance work, many organizations are increasingly active in governance reform. Examples include election monitoring and voter education, consumer protection, community legal services and alternative dispute resolution, corruption prevention, environmental protection and resource management, women’s rights and empowerment, and local governance. Although there are many different approaches to governance reform, each one viable in its own right, some of the most striking and successful governance work has been undertaken by NGOs and community-based organizations that work in collaboration with public institutions and make a determined effort to engage with public officials and to understand the challenges that they face in meeting citizen demands and expectations. This effort has led to program initiatives that forge collaborative linkages and improved avenues of communication between citizens and communities and the public institutions that serve them, particularly in the context of local government. Through their close contact with beneficiary communities, NGOs have a clear understanding of the ways in which governance constraints affect local development initiatives. They draw on this knowledge in working with local branches of central government agencies and local government bodies at the grassroots. Within the context of their day-to-day work, several large NGOs have established policy or advocacy units that focus on the dynamic of working relations with government and recommend steps to be taken to enhance these collaborative relations. 371. It is impossible to define an appropriate balance between the objective informal, horizontal accountability role of NGOs in monitoring the performance of public agencies and good faith collaboration with government agencies and officials, since 173 Ibid at 33. 113 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 circumstances and needs vary from case to case. Government agencies at all levels have been criticized by civil society organizations on occasion for poor performance or lack of transparency and accountability. Although objective scrutiny is important in identifying weaknesses in development management, public institutions do not reform themselves without constructive inputs from a broader community of stakeholders, including civil society. Experience attests that civil society oversight functions such as election monitoring, research on the impact of corruption, or efforts to enhance local governance are particularly effective when they culminate in practical suggestions for government counterparts. Thoughtful feedback and practical reform suggestions tend to be much better received and acted upon by public officials and agencies than sharp criticism alone. Suggestions and guidance of this kind have an important place in corruption watch, court watch, and similar monitoring initiatives, independent budget review, or other civil society functions that enhance informal, horizontal accountability. 5. Issue and Opportunities for Reform 372. NGOs have played an important role in national development efforts and will continue to do so in future. The NGO sector has grown in size and complexity, which poses a combination of external regulatory and internal governance challenges. NGOs have a proven capacity to respond to issues and opportunities at a pace that government agencies are often unable to match, drawing on their knowledge of local issues and goodwill relations with beneficiary communities. While this feature will continue to distinguish the work of NGOs, many organizations have reached a size and funding level that calls for special attention to internal governance mechanisms and procedures. As the NGO community continues to grow, the Government should in turn review current registration and oversight procedures in consultation with the NGO community and identify ways in which registration and oversight procedures can be streamlined without compromising the essential regulatory role of the Government. Donors are ideally positioned to play an objective, facilitating role in this dialogue. a. Review and refinement of regulatory procedures 373. As a first priority, existing laws and regulations should be harmonized to remove inconsistencies and introduce provisions that better reflect the nature and functions of contemporary NGOs.174 Additional efforts should be taken to streamline the efficiency of existing regulatory, monitoring, and reporting procedures and to help facilitate broader regulatory reform initiatives. For example, steps should be taken to refine the existing registration and oversight functions of the NGO Affairs Bureau and the requirements for NGO reporting on activities for which foreign funds are received. The goal of this effort should be to reduce present delays in the time taken to complete initial registration or to secure subsequent approval for the receipt of foreign funds. Opportunities may be explored to introduce eGovernment applications to facilitate greater transparency and efficiency in NGO registration and approval procedures. b. Internal governance 374. While internal governance reform of NGOs is properly a local initiative, there is scope for development partners to encourage and help facilitate reform efforts through dialogue, training, and other technical assistance. In conducting due diligence reviews 174 Ibid at 26. 114 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 of prospective NGO partners, donors have long emphasized financial management and other key institutional capacities. Recently, they have begun to focus on broader institutional considerations such as gender policies. Donor considerations should logically extend to a similar review of corporate governance practices, together with positive, good faith feedback and suggestions to local partners on how to strengthen internal governance structures and procedures. Donors whose support to NGOs includes a combination of program assistance and institutional capacity development are encouraged to place greater emphasis on internal governance procedures and to provide the resources and technical support that local NGO partners need to strengthen current practices. This will help to ensure the positive impact of donor contributions, as well as assist NGO partners to diversify their funding bases through support from multiple donors. c. Promote NGO oversight role and collaborative initiatives 375. NGOs and other civil society organizations are ideally positioned to complement formal mechanisms for monitoring public sector performance and accountability, as key actors in a framework of vertical and horizontal accountability. The effective role of civil society organizations in election monitoring and other coalition oversight functions, and the credibility and respect that TIB has earned through objective reporting on the nature and impact of corruption, are two examples of the many ways in which civil society helps to promote accountability in development management. Similarly, civil society has played an important role in facilitating improved governance practices in a variety of areas, including consumer protection, access to justice, environmental conservation and resource management, and local governance reform. Donors should expand their support for civil society work in the field of governance, with a particular emphasis on program activities that facilitate improved communication, coordination, and collaboration between communities and government agencies, particularly at the local government level. 376. Donors should be particularly conscious of differences in the capacities of large, national-level NGOs involved in governance work and those of smaller organizations that work at the grassroots. Collaborative linkages and efficient lines of communication should be established between national-level organizations and counterparts working at the community level. Activities may include the establishment of networks to facilitate information flow, meet technical assistance needs, and otherwise nurture the capacity of smaller organizations to engage in local governance reform, corruption prevention, and other governance initiatives at the community level. B. Media 1. Composition of the Media a. Print media 377. The local print media has reached a size that is no longer easy to measure. Current estimates provided by the State Minister of Information indicate that a total of 1,526 newspapers and periodicals are published on a regular basis. These include 346 dailies, 651 weeklies, 171 fortnightlies, 316 monthlies, and 42 quarterly journals. Most print publications are privately owned. Under the Press and Publication Ordinance, 115 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 1974, anyone who wishes to start a newspaper is required to obtain a declaration from a District Commissioner.175 b. Radio 378. The State-owned Bangladesh Radio operates 11 stations. Three channels are broadcast from the national transmission center in Dhaka, while other ten 10 stations are based in major communities around the country. Total transmission per day is 170 hours, or an average of 15 hours per station, with a combination of music, drama, news, and talk shows.176 c. Television 379. Television has traditionally been the exclusive domain of government. Bangladesh Television operates two stations in Dhaka and Chittagong, and transmits through 11 relay stations across the country. It broadcasts approximately 66 hours of programming per day, combining domestic (70 to 75 percent) and foreign (25 to 30 percent) content.177 The first private television station was launched in 2000. Three others followed, one of which was suspended by government order on the basis of alleged irregularities in procurement actions. Households in Dhaka and other large cities that can afford cable or satellite television service receive up to 60 programs from around the world, including international cable news broadcasts. 2. Government Oversight of the Media 380. Article 39 of the Constitution guarantees freedom of expression and freedom of the press, subject to any reasonable restrictions imposed by law. The print and broadcast media are free to report news and opinion as they see fit, subject to certain exceptions. Direct government control of the media is minimal, although the state continues to indirectly regulate freedom of expression through the application of certain laws.178 With the growth of the private sector, government advertising revenues are no longer as important as they once were to the economic health of newspapers. While it is perceived that advertising revenues were once used as an indirect means to ensure that media reporting was not overly critical of government policy, the view today is that it is no longer a significant factor. While a certain degree of government oversight remains, particularly in the case of electronic media, the media enjoys greater freedom today than at any point in the past. Most newspapers tend to endorse the broad policies of the Government, but are prepared to publish editorial opinions or investigative reports that speak candidly about particular policies or actions of government. 3. Substance in Media Reporting 381. While the print media is largely free, the substantive quality and content of reporting varies significantly across the sector. News coverage and editorial opinions in the leading Bangla and English-language dailies has become increasingly thoughtful. Several newspapers have begun to publish feature articles on key governance issues 175 International IDEA and Department of Peace and Conflict Studies, University of Dhaka (2002), State of Democracy in Bangladesh, at 110. 176 Ibid at 111-12. 177 Ibid at 112. 178 Criminal Penal Codes 500 and 501. 116 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 and to convene roundtable forums in collaboration with civil society organizations. These innovations reflect a growing appreciation of the role of the media in facilitating informed public dialogue on important governance, economic development, and other issues, and in assuming an informal, horizontal oversight function that contributes to improved accountability of public institutions and officials. Unfortunately, the high standards set in some quarters are not reflected throughout the media. As a result, popular media reporting tends to focus on sensational issues and disturbing images of crime, violence, or human suffering rather than thoughtful, objective analysis of issues. 382. In the last decade substantial investments have been made in professional development training for print and broadcast journalists and editors by international donor agencies and local media organizations. Donor support has included international, regional, and domestic training and exchange programs on general and specialized reporting, including investigative journalism; technical assistance by international media professionals and scholars; specialty training on strategies for enhanced advertising revenues (in the expectation that increased revenues will facilitate increased investment in professional development); and exposure of journalists to select development, economic, or other issues. 383. The approval of private television networks has raised the standard of television news coverage. This includes simple innovations such as the welcome shift from traditional voice-over newsreel footage of senior government officials conducting their daily schedule of public appearances, with no hint of substantive analysis, to international standard reporting, feature stories, and news talk shows in which public officials are interviewed and invited to comment on policy issues. 4. Issues and Opportunities for Reform a. Freedom of information 384. The report of the Public Administration Reform Commission (PARC) underlined the need to make public information more widely accessible by breaking with the traditional classification of government information as state secrets. The PARC report included proposed draft legislation for a Freedom of Information Act that would balance the free flow of information with reasonable protection of certain categories of information. As in other countries that have moved to enact FOI legislation, Bangladesh should aim for the norm in which open flow and exchange of information is the standard practice, to which certain restrictions may apply in special circumstances, reversing the tradition norm that treats all information as confidential. Enactment of FOI legislation would require corresponding revision or repeal of the Official Secrets Act, 1923 and the Government Servants Conduct Rules, 1979. b. Professional development training and media forums 385. While donor assistance has had a positive impact on the quality and substance of reporting, continued investment is needed. Professional development opportunities should be extended to journalists and the editors who assign journalists to cover particular issues and are positioned to influence the substance of reporting. There is a particular need to develop the substantive knowledge and analytical capacity of journalists in specialty governance issues, including law and justice, corruption, and public financial management. Improvements in the substance of media reporting of 117 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 governance issues will contribute to an environment of improved transparency, accountability, and public participation in decision-making. 118 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER VIII CORRUPTION A. Introduction 1. Bangladesh’s Experience with Corruption Prevention 386. This chapter reviews corruption in public administration. It identifies the institutional and policy dimensions of corruption in Bangladesh and proposes a mix of practical strategies for corruption prevention. The chapter begins by identifying the key sources of corruption, the briefly describes the historical experience with corruption prevention in Bangladesh. It concludes by presenting a potential framework for corruption prevention efforts and discussing specific reform initiatives. 387. While there is no universally accepted definition of corruption, the ADB defines the term in summary as “the abuse of public or private office for personal gain,” and more comprehensively as “involv[ing] behavior on the part of officials in the public and private sectors, in which they improperly and unlawfully enrich themselves and/or those close to them, or induce others to do so, by misusing the position in which they are placed.”179 For practical purposes, corruption embraces bribery, extortion, embezzlement, nepotism, cronyism, and fraud—all of which are perceived to occur within the public administration of Bangladesh. 388. Bangladesh is perceived to be one of the most corrupt countries in the world, consistently scoring at or near the bottom of international perception surveys of corruption. For example, it ranked last among nations surveyed in Transparency International (TI)’s Corruption Perceptions Index in 2001, 2002, and 2003.180 Corruption is perceived to occur in virtually every sector of government, at both national and local levels. 389. While an understanding of corruption and the design and implementation of effective strategies to reduce it will ultimately benefit from greater empirical study, there is little debate concerning the negative impact of corruption in Bangladesh. Research conducted by Transparency International Bangladesh (TIB) suggests that public officials pocketed an estimated $728 million (roughly ten percent of the national budget) in government funds in 440 cases of corruption in 2002.181 While this estimate is significant in its own right, the consequences of corruption extend far beyond deadweight loss of this kind. Corruption restrains markets by increasing capital costs and driving away foreign investment. It increases transaction costs in both the public and private sectors, cripples the judicial process, undermines law and order, depletes fiscal resources, creates delays and deep inefficiencies in government, constrains infrastructure development, reduces the impact of foreign assistance, and degrades human capital. In addition, corruption undermines the development of good governance standards in Bangladesh by eroding public confidence in public institutions and officials. 179 Asian Development Bank (1998), Anticorruption Policy, at 9-10. Historical data for the Corruption Perceptions Index is available at www.transparency.org Bangladesh ranked last among 102 countries surveyed in 2002 and last among 91 countries surveyed in 2001. 181 Transparency International Bangladesh, 4th News Scan Analysis, on http://www.ti-bangladesh.org. 180 119 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 390. The prevalent economic basis for concern about corruption is that it tends to have a negative impact on economic growth and investment, as well as on the overall social welfare of citizens. A 1995 study by Paolo Martin provided empirical analysis of the effects of corruption in focusing on the connection between corruption and investment. The study suggested that if Bangladesh were to have improved the integrity and efficiency of its bureaucracy by just one standard index deviation at that time, its investment rate would have risen by five percent and its yearly GDP growth rate would have increased by more than half a percent.182 The related prevalent political reason for concern about corruption is that it can undermine the legitimacy and political stability of regimes. B. Sources and Incidence of Corruption in Government 1. Enabling Environment for Corruption 391. Corruption in Bangladesh can be traced to the early years following Independence, when the country’s socialist government undertook a broad-scale program of nationalization. Though the State no longer dominates the economy as it once did, it continues to play a prominent role. The combined effects of inefficiency and manipulation by vested interests within the public administration and low salaries and professional incentives create opportunities for corruption to flourish. Other factors underpin corruption in public administration. Though the following list is by no means exhaustive, it is representative of the perceived key sources of corruption in government functions today. 392. Financing of Political Parties: As in many developing countries, political parties in Bangladesh must finance their activities entirely from private contributions. With no effective regulation of the campaign finance process in the country, the perception is that there are abundant opportunities for contributors and special interest groups to secure influence over government decision-making. Government officials enjoy almost complete short-term job security, reducing their accountability to the general public. Paradoxically, the same political environment means that officials sense a lack of longterm job security. This translates into reduced accountability and additional avenues of financial influence. 393. Public Financial Management: Many of Bangladesh’s public institutions cannot meet their expenditure obligations under official budget allocations. Reports suggest that, as a result, government offices are frequently compelled to finance significant portions of their activities through offline sources.183 This practice, lacking in accountability, creates opportunities for corruption. Poor auditing and accounting standards, coupled with weakness in associated watchdog organizations such as the Paulo Mauro (1995), “Corruption, Country Risk, and Growth” in Quarterly Journal of EconomicsI, Volume 3, No. 442, at 687-712. Since the 1995 study, Mauro has conducted other extensive studies across countries that further demonstrate that high levels of corruption are associated with lower levels of investment as a share of GDP. Paolo Mauro (1997), “The Effects of Corruption on Growth, Investment, and Government Expenditure: A Cross-Country Analysis” in Kimberly Elliot ed. (1997), Corruption in the World Economy, Washington, DC, Institute for International Economics. 183 For example, at some police stations in the country, officers reportedly lack adequate government funds to furnish their offices, and instead must use their own funds and those of people who seek assistance simply to purchase office supplies and furniture. See Sabrina Karim and Aminul Islam, “Jobs Given, Why Ask for a Seat?,” The Daily Star, Dec. 15, 2002. 182 120 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Comptroller and Auditor General, further enhance opportunities for officials to engage in corrupt behavior. 394. Staffing and Politicization of the Civil Service: Several factors give rise to corruption within the Bangladesh civil service. Salaries lag far behind comparable positions in the private sector, while recruitment, appointment, and promotion procedures emphasize patronage over merit, skewing incentives and encouraging rent seeking behavior. While research increasingly suggests that salary increases will not automatically reduce the incidence of corruption, there is doubt that many public employees, particularly those in the lower ranks, face serious difficulties in maintaining a reasonable standard of living for their families at their present salary levels. Outside interference in the bureaucracy as a conduit of special interests is facilitated by a high number of partisan appointments in the Civil Service. In addition, World Bank analysis of civil service hiring indicates that recruits now appear to prefer positions in revenue services to the traditionally more prestigious administrative and foreign services. 184 This suggests that the civil service has begun to attract some individuals for whom rentearning potential is more important than considerations of public service, professional pride, or prestige. 395. Regulatory Management and Quality: Regulations produced by ministries and regulatory agencies frequently overlap and contradict one another and are often vaguely or ambiguously worded. Moreover, regulations are often designed to empower the government agency that issues them rather than to provide predictable and fair guidance to those who are bound to observe regulations in their business or personal affairs. This regulatory environment creates substantial scope for discretion in regulatory enforcement by government officials, which is frequently abused. 396. Public Procurement Processes: As noted previously, the public procurement process is perceived to be a center of corruption in Bangladesh. Deficiencies in the procurement process that give rise to corruption include: an underdeveloped legal framework governing public sector procurement; outdated, complex, and often inconsistent procurement rules and procedures among various agencies; inadequate human resource capacity (as reflected in poor quality bidding documents and bid evaluation); and an absence of mechanisms for ensuring transparency and accountability. 185 The current system accommodates nepotism, bribery, and intentional delays in the bidding process. The Government has recently formulated a public procurement regulation that, at the time of writing, is waiting to be vetted by the Ministry of Law, Justice, and Parliamentary Affairs. This initiative is the product of a Public Procurement Reform Project jointly undertaken by the Government and the World Bank. The Project itself aims to improve efficiency, transparency, and accountability through: (i) the establishment of a Central Procurement Technical Unit (CPTU) to provide technical/professional assistance and stimulate procurement reforms; (ii) implementation of procurement reforms and rules and procedures, and standardization of bidding documents; and (iii) improvement of procurement management capacity through regular training programs and the development of monitoring mechanisms within the CPTU.186 184 The World Bank (1996), Government that Works, at 68. The World Bank (2003), Unsustainable Public Sector Spending and Weak Governance Report, Chapter 3, Section 70, web version. 186 Project information available at http://www4.worldbank.org/sprojects/Project.asp?pid=P075016. 185 121 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 397. Lack of Judicial Independence: The authority of the judicial system is seriously undermined by lack of structural independence. The lower tier magistracy, which is responsible for trying criminal cases, is staffed by Assistant Commissioners of the Bangladesh civil service. As members of the civil service, magistrates fall under the administrative control of the executive and not the judiciary, which creates opportunities for and inferences of external influence or interference. With the exception of the Supreme Court, the judiciary does not have its own budgetary allocation; funding for the courts is channeled through the Ministry of Law, Justice, and Parliamentary Affairs. As a result, the courts have difficulty maintaining the perception of independence from the political process, a critical component of effectiveness. 398. Official Secrecy: Public accountability is further undermined by the traditional practice of closed-door policy development, legal drafting, and public decision-making, as well as the official practice of classifying all government business as “Top Secret,” “Secret,” “Confidential,” or “Restricted.” As a result of this classification system, official information cannot be disclosed without authorization. Under the Official Secrets Act of 1923, unauthorized disclosure is a criminal offense. 2. Incidence of Corruption 399. Analyses of corruption often distinguish “petty” corruption from “grand’” corruption. Petty corruption usually involves small sums of money paid to junior officials to expedite administrative procedures by cutting through bureaucratic red tape and streamlining registrations, license applications, or other transactions that would otherwise take a long time to complete. Grand corruption, on the other hand, generally refers to large-scale bribes to public officials to obtain lucrative business contracts. It is generally perceived that corruption in Bangladesh spans petty through grand corruption. 400. For example, there are frequent allegations of petty corruption in the justice sector. Police are perceived to routinely engage in illegal toll taking by demanding payments from motorists to avoid citations for alleged traffic violations. False arrest and extortion are also common. At many police stations, citizens are required to make illegal payments simply to report a crime or to initiate an investigation. In the judicial sector, there are reports of litigants being required to make unofficial payments to court staff, officers of the court, or witnesses in order for their claims to proceed through the judicial system. Although the Supreme Court continues to be held in high regard, survey reports suggest that corruption is endemic within the lower judiciary.187 401. Declining public confidence in justice sector institutions reflects perceptions of the high incidence of corruption, discouraging many potential litigants from pursuing formal solutions to their legal problems. In a 1998 survey, 52 percent of respondents perceived “heavy or malignant corruption” in the police force. Today, a full two-thirds of households surveyed perceive this to be the case.188 Likewise, 57 percent of households now perceive that the courts are burdened by “heavy corruption,” a 16-point increase over 1998 survey results.189 187 See for example The World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, at iv. See also Transparency International Bangladesh (1997), Survey on Corruption in Bangladesh, Phase 2; December 1997, available at (http://www.ti-bangladesh.org/docs/survey/ phase2.htm). 188 The World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, at 5-7. 189 Ibid at 10. 122 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 402. In addition to the justice sector, petty corruption figures prominently in other areas. Extra payments made to gain admission to medical facilities and educational institutions are reported to be routine, as are bribes for the connection and maintenance of basic utilities.190 Citizens report that they are frequently required to pay bribes to gain access to public transportation.191 Although the costs of petty corruption at the level of individual transactions are low, the overall costs to the population are high. To the extent that petty corruption interferes with delivery of basic services to the poor—as is perceived to be the case with health and education—its consequences are substantial. 403. Grand corruption in Bangladesh is also a systemic problem that results in largescale losses of public revenues. It figures prominently in the public procurement process, where bribes and kickbacks in excess of 15 percent are perceived to be common and tender assessment frequently leads to the selection of bids that are not the most competitive. Grand corruption is also associated with the Customs Department, where “speed money” is frequently reported as a means of expediting import valuation and processing. In public works administration, it occurs in the form of over-invoicing of materials and work completed. In the energy sector, frequent interruptions in the supply of electricity in Dhaka and other major cities are perceived to reflect illegal, bribe-induced diversions of electricity by officials of public utility companies, rather than the strained capacity to which they are typically attributed. C. Corruption Prevention 1. Experience to Date 404. As international survey rankings suggest, corruption prevention efforts have achieved only modest impact in Bangladesh to date. There are a number of reasons for this. The Government’s primary corruption prevention agent, the Bureau of AntiCorruption (BAC), is perceived as being handicapped by corrupt practices within its own institutional structure. Its effectiveness is further undermined by its structural relationship to the executive. To initiate investigations and prosecutions, the BAC must first obtain permission from the Prime Minister’s Office. As a result, few cases filed with the BAC reach the court system, while those that do are often perceived to have been brought forward at significant cost and to have been driven by suspect motives. In addition, watchdog organizations—including the Public Accounts Committee (PAC) of Parliament and the Office of the Comptroller and Auditor General (CA&G)—also lack the structural authority to enforce their decisions. 405. The Government has achieved some notable successes in reducing corruption in the public sector. For example, the 2001 elections were declared generally free and fair by domestic monitors and international observers. In the justice sector, the Supreme Court of Bangladesh is highly regarded for its integrity, impartiality, and transparency. Other encouraging, but as yet incomplete, corruption prevention activities include the recent engagement of independent audit firms to monitor tax evasion, the establishment of parliamentary oversight committees to scrutinize public expenditure decisions, and 190 The British Broadcasting Corporation (BBC) recently reported on a 60-year old retired man who, having refused to pay bribes as a matter of principle, waited 27 years for a household telephone connection. Alistair Lawson, “The Phone Wait is Over,” June 23, 2003, available at (http://news.bbc.co.uk/ 2/hi/south_asia/3014674.stm). 191 Transparency International Bangladesh (1997), Survey on Corruption in Bangladesh, Phase 2 (http://www.ti-bangladesh.org/docs/survey/phase2.htm 123 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 recent, provisional approval of the establishment of an Independent Anti-Corruption Commission (IACC), which is expected to assume many functions of the BAC. 192 2. Approaches to Corruption Prevention 406. There is a clear role for society as a whole—and for political leadership in particular—in combating corruption. Comparative case studies suggest that the development of a sound infrastructure to counter corruption comprising institutions, laws, and regulations are most likely to result in lower levels of corruption when the infrastructure is supported by unwavering political commitment.193 407. Economists often point to excessive state intervention and bureaucratic rents as primary causes of corruption, while political scientists often view corruption as a consequence of lack of accountability. Experience has demonstrated that neither economic liberalization nor democratization efforts reduce corruption in and of themselves. In the circumstances, something more than privatization is required to reduce corruption and realize the benefits of a less corrupt society in the long term. For example, regulatory capacity should be strengthened in key agencies as a starting point and foundation for subsequent reforms. The behavior of market actors needs to be constrained by a combination of government and business associations. Lessons learned from other Asian countries suggest that strategies that strive for “pure virtue” in public administration—such as sharp-toothed prosecution of past corrupt acts—are neither realistic nor attainable. Corruption prevention initiatives should ideally be shaped by pragmatic results rather than purely virtuous goals, with the aim of building a functional state that serves citizen needs. 408. For example, drawing on experience from Bolivia and other countries, Robert Klitgaard, Ronald MacLean-Abaroa, and Lindsey Parris have proposed that a pragmatic approach to corruption in the context of municipal governance be guided by the following principles: 194 Organize government efforts through coordination and targeting of focal points; Pick ‘low-hanging fruit’—that is, choose problems that are relatively easy to fix and most likely to serve as replicable models for broader reform initiatives that follow; Align efforts with favorable national, international, private, and non-governmental forces; Break the culture of impunity by frying “big fish”—that is, bring senior public officials to justice, rather than focusing legal actions on junior officials who bear legal sanctions in lieu of those senior to them; 192 In July 2003, the Cabinet approved the draft Anti-Corruption Bill 2003, which provides for the creation of an Independent Anti Corruption Commission. The draft bill is now before Parliament. 193 See Nathaniel Leff, “Economic Development Through Bureaucratic Corruption,” American Behavioral Scientist, 8-14 (1964); and Alberto Ades and Rafael Di Tella, “The Causes and Consequences of Corruption: A Review of Recent Empirical Contributions,” IDS Bulletin, Volume 27, No. 2, at 6-11 (1996). 194 Robert Klitgaard, Ronald MacLean-Abaroa, and H. Lindsey Parris (2000), Corrupt Cities: A Practical Guide to Cure and Prevention, Oakland, California/Washington, DC, ICS Press/The World Bank, Chapter 5, at 67-94. 124 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Raise the profile of anti-corruption efforts through the media, education, and public forums; Do something good for government officials before seeming to attack them, based on the logic that they will be more responsive to incentives than to sharp criticism; Strengthen institutional capacity through a combination of “supply-side measures” and, in particular, new systems of information and incentives; Consider how an anticorruption campaign can secure broader and deeper changes in government (such as client consultation, pay-for-performance, or well regulated privatization initiatives). 409. Examples of popular corruption prevention techniques include: (i) reducing the discretionary authority of bureaucrats and increasing levels of competition; (ii) improving the enforcement machinery in corruption detection, apprehension, conviction, and penal sanction; and (iii) raising the salaries of public officials and introducing performancebased incentives such as in-service training opportunities, merit-basic performance review and promotion procedures, and opportunities for public officials to assume a more active role in designing and implementing reform strategies. 410. Within this basic framework of action, experience affirms the value of targeting key agencies and actors to develop and defend “clean” institutions and expand them over time. Broader good governance and civil society agendas are useful, but the need to achieve early, and in some instances discrete, success that emphasizes results over rhetoric in establishing credibility is fundamental. Sweeping reform efforts can overwhelm government capacity and obscure priorities. In determining where to focus efforts, there may be value in focusing on corruption prone agencies that are responsible for generating revenues or with which the public most frequently interacts, such as public utilities, licensing agencies, and health and educational institutions. It is also important to develop strategies that will facilitate greater transparency in public decision-making, procurement, and other actions, through a combination of independent watchdog functions and incentives that encourage public officials to work in a more transparent manner, including the acknowledgment and modest reward of fine performance and demonstrated standards of integrity. 411. Civil society has played an important role in raising public awareness of corruption and promoting open public dialogue on the issue in Bangladesh—in candid terms that were rarely spoken a decade ago. From its origins in the mid-1990s, TIB has played a particularly significant role in raising issues and understanding and in stimulating higher public expectations regarding the standards of integrity to which public officials and agencies should be held accountable. While TIB has taken the initiative of extending its work beyond Dhaka through the establishment of “Communities of Concerned Citizens,” and several media organizations have produced reports on corruption, counter corruption efforts have yet to mobilize a broad national network of organizations, particularly at the grassroots. In some Asian countries, including Indonesia, the Philippines, and Thailand, broader civil society networks have been established that link various organizations that share a common commitment to corruption prevention. Examples include corruption prevention partnerships between the private sector and civil society, establishment of umbrella organizations that coordinate information sharing among organizations with a common interest in corruption 125 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 prevention, and organizations whose research and program activities in select communities have enhanced understanding of the particular forms that corruption takes in different locations or contexts, which can be best addressed by specially designed programs. 412. The Center for Policy Dialogue,195 among others, has emphasized that considerable scope and opportunity exists for similar networking and collaborative counter corruption initiatives in Bangladesh. In the last two decades, NGOs have been very effective in incorporating new activities such as community legal service delivery or election monitoring as components of integrated community development strategies. They are encouraged to further expand the scope of their work to include informal education and facilitation of dialogue on corruption, and to undertake program activities that aim to reduce corruption as it occurs in the communities that they serve. D. Issues and Opportunities for Reform 413. There are three interdependent strands upon which the Government is encouraged to focus corruption prevention efforts. First, continued attention must be paid to creating an efficient and transparent policy environment. Introduction of certain economic policies, such as reduction of trade restrictions, subsidies and price controls, and the further privatization of Bangladesh’s state-owned industries, will help to reduce opportunities for corruption. Financial sector reforms of this kind are discussed in Chapter V and Chapter IX. 414. Second, greater market orientation and reduced intervention are alone insufficient to solve the problem of corruption. Institutional reforms deserve attention at a level equal to or greater than the enabling policy environment. Public institutions frequently lack the capacity to adequately address certain forms of corruption. In the circumstances, resources should ideally be redeployed to certain existing regulatory and oversight institutions, while concurrent steps are taken to establish new institutions such as an Office of Ombudsman and an Independent Anti-Corruption Commission. In keeping with a central theme of this assessment, the Government is urged to target areas of comparative advantage in making these resource allocation decisions. For example, there is considerable scope for collaborative working relations between government, civil society, and the private sector to address corruption through approaches that have not been taken to date. Third, regulatory reforms should be implemented to strengthen the transparency and predictability of regulations. Fourth, it is suggested that approaches to corruption require a general shift in mindset to emphasize prevention over enforcement. While preventive actions are critically important, the creation of appropriate incentive structures within existing institutions are likely to have a greater impact in reducing corruption within the public administration in the long term, by focusing on the root causes rather than the case-by-case incidence of corrupt practices. 195 CPD (2001), Policy Brief on Governance, Task Force on Governance (Draft Report), at 24. 126 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 1. Policy Reforms a. Campaign and political party finance reform 415. Comprehensive campaign finance reforms should be implemented to limit the influence of special interests in the electoral process. Elements of this reform should include caps on contributions and increased transparency in the fundraising process (for example, regular publication of all contributions made to political parties). State financing of elections should also be considered in principle, although it is acknowledged that this would place a substantial burden on the national economy. b. Amendment of Article 70 of the Constitution 416. Section 70 of the Constitution, which requires an elected Member of Parliament to vacate his seat if he resigns from or votes against the political party that nominated him as a candidate for election, should be repealed or amended. c. Modification or repeal of the Official Secrets Act of 1923 417. The Official Secrets Act of 1923 should be modified or repealed to permit greater transparency in government decision-making. Comprehensive freedom of information and whistleblower legislation should also be enacted. 2. Institutional Reforms a. Establishment of an Independent Anti-Corruption Commission 418. The Government should move forward with its plans to establish an IACC. A draft enabling bill for the commission is now before Parliament. As it is currently construed, the IACC would be empowered to investigate corruption-related allegations and to pursue corruption charges against all officials, elected and appointed, at all levels, without executive approval. Also under the Government’s plan, members of the IACC would each serve a four year term, and could only be removed if a Supreme Judicial Council indicts them. The Supreme Judicial Council would be comprised of the chief justice and two senior members of the Appellate Division of the Supreme Court. It is essential that the IACC receive adequate financial allocations to perform its substantial responsibilities; anything less and the effectiveness of the IACC will be compromised. This point is further discussed below in connection with ADB’s planned Good Governance Technical Assistance, to be launched in late 2003 b. Establishment of the Office of Ombudsman 419. The Government’s historical experience with the concept of an Office of Ombudsman is an example of how not to proceed with governance reform. Article 77 of the Constitution provides for the creation of the Office of an Ombudsman with power to investigate any actions taken by a Ministry, public officer, or statutory public authority. An Ombudsman Act was passed in 1980, together with rules for the appointment of the Ombudsman and the powers and functions to be exercised by the office. Beyond these initial steps, implementing legislation for the Ombudsman Act has never been passed, and thus the office has never been established. In addition to enacting such legislation, the Ombudsman Act should be amended to provide for the creation of a network of 127 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Ombudsman units to serve as watchdogs over a number of government functions, including the issuing of passports, building permits and other licenses, and land registration. As with the IACC, the Office of the Ombudsman will require adequate funding to fulfill its important oversight role. c. Comprehensive civil service reform 420. A number of steps should be taken to reduce the incentives and opportunities for corruption within the civil service. First, the existing Code of Conduct of civil servants should be reviewed and updated to more clearly define standards of performance and accountability. In the revised Code, promotion and other performance incentives196 and disciplinary actions should be linked to service delivery. Second, the Government should develop and implement new personnel management practices that are guided by the aim of introducing greater transparency and fairness in pubic administration, as a means of advancing its endorsement of the ADB-OECD Anti-Corruption Action Plan for Asia and the Pacific. The new personnel management and compensation system that scheduled for introduction in 2003 is expected to include monetization of all benefits, merit-based promotion, and adoption of a manpower rationalization scheme.197 This is a welcome and encouraging step. d. Reform of the judiciary and enhanced judicial independence 421. The practice of appointing magistrates from the administrative service should be phased out. A Judicial Service Commission (JSC) composed of judges of the Supreme Court and subordinate courts and bureaucrats should be established, per the directives of several recent Supreme Court rulings.198 Formation of a JSC, an advisory body to the President, would function as a countervailing force to present practices in the appointment, promotion, and disciplining of judges. In lieu of appointments by the Ministry of Law and Parliamentary Affairs, competitive entry examinations to the judiciary should be introduced. In addition, all branches of the judiciary should receive an independent budget allocation. Subject to the broader consideration of reducing the overall costs of public administration, judicial pay structure should be increased to help insulate the judiciary from bribery and other forms of corruption. A Code of Conduct for the judiciary, based in part on best practices of the Supreme Court, should also be developed and adopted. e. Reform of the public procurement system 422. Existing rules, regulations, and procurement procedures should be updated to accord with international procurement standards. Full use should be made of eGovernment technologies in the procurement process, including computerization of the tendering process and of inventory control systems, to improve transparency. 199 As noted previously, the Government and World Bank, through the Public Procurement Reform Project, have recently drafted public procurement regulations designed to promote greater transparency, accountability, and efficiency in the public procurement 196 For example, The World Bank has proposed the creation of a mechanism for fast-track promotions and performance-based salary determination. 197 The World Bank-Asian Development Bank (2003), Public Expenditure Review, at 47. 198 See discussion of Masdar Hossain judgment in Chapter VI. 128 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 process.200 These regulations, however, are awaiting action by the Ministry of Law, Justice, and Parliamentary Affairs. f. Strengthening the Office of the Comptroller and Auditor General 423. TIB has proposed a number of recommendations to promote transparency and accountability (and thereby reduce opportunities for corruption) within the Office of the C&AG.201 These changes include improved staff training, increased computerization of auditing activities, implementation of performance audits to augment conventional financial audits, implementation of punitive actions should responses to preliminary audit observations not be provided, and improved procedures for the recruitment, promotion and transfer of officers within the office. TIB has also recommended routine audits of the C&AG by a reputed audit firm—a practice that the Government has already undertaken with some positive effect in the area of tax administration. g. Reducing corruption in development programs 424. Development partners are especially concerned about the impact of corruption on the quality of ongoing development work in Bangladesh. Various steps can be taken to address this issue, including open and candid dialogue between donors and the counterpart public agencies with which they work at the sectoral and individual project level on actions that can be taken to reduce corruption in the context of specific development initiatives. Steps should also be taken to expand and strengthen the application of independent, external performance audit mechanisms as a complement to internal quality control measures. Performance audit mechanisms should extend beyond basic financial auditing, assessing compliance and the effectiveness of current practices against established procedures and standards at all phases in the project management cycle (including survey, design, procurement, construction, and other steps). They should also include strict standards for the enforcement of audit findings, complemented by efforts to work with government counterparts to identify and resolve weaknesses. These functions should ideally be linked to the work of the IACC, to ensure that corruption control measures are effective and consistently applied across a variety of sectors. 3. Regulatory Reforms 425. Regulations and administrative procedures across Government should be streamlined to reduce bureaucratic discretion and opportunities for corruption. In addition, regulatory impact assessments should be conducted to ensure that the new regulations and amendments to existing regulations have a beneficial net effect and are not simply a means of securing or transferring rents. 199 See the further discussion of eGovernment applications in Chapter XV. Project information available at http://www4.worldbank.org/sprojects/Project.asp?pid=P075016 (visited Aug. 13, 2003). 201 Transparency International Bangladesh (2002), Office of the Comptroller and Auditor General (CAG) Working Paper. 200 129 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 4. Partnerships in Corruption Prevention 426. The strategic challenge facing ADB and other development partners is to identify select areas on which to focus and coordinate their corruption prevention work with Government and local stakeholders. From ADB’s perspective, a corruption prevention initiative should ideally combine: (i) economic and poverty impact, through focus on a potentially dynamic segment of the economy in which corruption prevention activities can stimulate economic growth and reduce poverty; (ii) systemic impact, by facilitating private-public partnerships in corruption prevention; (iii) an effective institutional focus in corruption prevention efforts; and (iv) a practical sectoral emphasis in which initial pilot activities can lay the groundwork and secure leverage for more ambitious activities to follow. 427. While a comprehensive corruption prevention strategy should ideally include support for legal and other measures that will demonstrate the resolve of reform efforts by bringing convicted offenders to justice, limited resources may be best applied in helping to secure positive changes in the institutional culture of public agencies, through incentive mechanisms that will discourage corrupt practices and instill and recognize higher standards of professional integrity in public service. 428. ADB governance specialists have recently focused particular attention on the secured financing202 sector and the establishment of an Independent Anti Corruption Commission as a dual focus for a pilot corruption prevention initiative that will meet the above criteria and lay the groundwork for additional work to follow. Secured financing institutions that extend credit against movable property collateral (including non-bank financial institutions like lease financing companies) are a small but growing part of the credit market.203 SME entrepreneurs whose securable holdings tend to be moveable property rather than land hold great potential in stimulating national economic growth. Beyond the immediate benefits that debtors and creditors will derive from a reformed secured transactions regime, there is a need to ensure that their dynamic impact on the economy is not hindered by corruption. To this end, support for improved containment of corruption through good governance in secured financing can help to promote economic growth and reduce poverty in Bangladesh.204 429. A sound corruption prevention initiative should ideally address both the private and public sector. ADB has found good potential to facilitate collaborative linkages between private sector secured financing institutions and public sector anticorruption efforts through the medium of secured financing. A reformed legal framework for secured financing can advance systemic anticorruption efforts in several ways. For example, enabling secured creditors to statutorily trace movable property collateral that is converted into cash or other assets can foster the development of forensic accounting 202 Secured financing means financing against movable property collateral like equipment, vehicles, shares, software, and other property that is not land. 203 Although the Bangladesh credit market is still over-dependent on bank credit (approximately 27 percent of gross domestic product (GDP) as of FY2002) as compared with non-bank credit (approximately 3 percent of GDP as of FY2002), there is substantial opportunity for growth of non-bank financial institutions as indicated by the increasing number of such institutions that register under the Financial Institutions Act of 1993 and by the growth rate of leasing companies. 204 See Asian Development Bank (2003), Technical Assistance to the People’s Republic of Bangladesh for Supporting Good Governance Initiatives, TAR: BAN 37017 (July 2003), at 1-2. 130 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 capacity and benchmark forensic accounting in public sector corruption prevention under legislation like the Anti Money Laundering Act adopted in 2002. In addition, greater transparency in public registration and the introduction of self-enforcement mechanisms as a time and cost efficient alternative to an overburdened formal judicial system can drive private sector creditors and debtors away from non-transparent and corrupt settlement methods. In addition, greater sensitivity of secured financing institutions to corrupt transactions involving movable property through the application of self-regulatory governance indicators (based on governance surveys) will make them more responsive to initiatives to prevent public sector corruption, which may require swift disclosure of bank accounts or freezing of accounts.205 430. As noted previously, the Bureau of Anti Corruption must seek permission from the Prime Minister’s Office for investigations and prosecutions, which often results in delays and raises the perception of partisan influence in anticorruption initiatives. There is a need for a more credible institutional focus on public sector anticorruption that provides for integrity, independence, and effectiveness—a role that can be best fulfilled by an Independent Anti Corruption Commission. In addition, the development of a credible anticorruption strategy should focus in operational terms on prevention of corruption. This will require high-level support for corruption prevention operations through the coordinated efforts of existing anticorruption agencies and sector-specific implementation in line ministries.206 Further details of ADB’s plans for work in this area are provided in Chapter XV. 5. Advancing eGovernment Applications 431. The challenges of governance reform in Bangladesh and the resulting constraints on economic growth underline the urgent need for new approaches to corruption prevention and broader governance reform. The experiences of other developing countries have demonstrated that strategic and pragmatic applications of information technology in government, also known as eGovernment, can be a powerful catalyst for reform, in combination with other reform efforts. Despite welcome initiatives such as the formation of a senior level Task Force on Information Technology and development of a draft bill on information technology policy, the formulation and adoption of a National Science and Technology Policy, few of the eGovernment initiatives undertaken in Bangladesh to date have achieved significant progress. For Bangladesh to achieve the benefits of eGovernment, there will need to be a new strategy for accelerating its adoption, ideally through a combination of activities and partnerships targeting the private sector, civil society, and government. 432. There is a clear consensus among reform-minded public officials and members of the private sector, civil society, and the donor community that weak governance undermines efforts to accelerate economic growth in Bangladesh. In recent years, advocates of governance reform have recognized opportunities to increase transparency and accountability and improve the business environment through the strategic application of eGovernment. In part inspired by regional success stories, a group of senior government officials have advocated for sweeping adoption of information technology within government. Donor agencies have also suggested eGovernment as a catalyst for broader reforms. For example, the World Bank’s Taming Leviathan: 205 206 Ibid at 1-4. Ibid at 1-4. 131 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Reforming Governance in Bangladesh devotes a chapter to the potential for supporting reform through eGovernment. 433. eGovernment presents an innovative approach to addressing the traditional problems of governance. Across Asia, there is growing recognition that eGovernment can lead to an improved business environment, greater citizen access to government services and information, reduced levels of corruption, and significant improvements in administrative efficiency. For example, when citizens and small businesses apply for licenses or permits in Seoul, they now have the option of bypassing the corruption ridden and time-consuming application process by utilizing the OPEN system, an online eGovernment system for obtaining licenses and permits. Within two years following the launch of the OPEN system, corruption in the application process was reduced from 38 percent to 6 percent of applications. In the Indian state of Andhra Pradesh, citizens can now pay their utilities, apply for licenses, and complete most government related transactions in one short visit to a computerized government center. Previously, the simplest transactions required hours of waiting in line, as well as under-the-table payments to expedite the process. In Bulacan Province in the Philippines, it is now possible to calculate and submit property taxes online, avoiding corrupt and arduous traditional processes. In each of these cases, eGovernment applications have had a significant impact on citizens and businesses, dramatically reducing the time and resources required to interact with government, lowering rates of corruption, and raising public confidence in the integrity and efficiency of government. 434. In many cases, eGovernment has brought new momentum to the process of government reform. Across Asia, many reform-minded government officials, NGOs, and business leaders consider IT-related projects more viable and attractive than traditional reform projects that have tended to prescribe sweeping institutional or systemic change without practical points of focus. These advocates are beginning to incorporate eGovernment into their strategies for reform. IT-related projects tend to have a more broad-based appeal factor, as they increase the perception among citizens and business that a government is modernizing and moving forward. Several leaders in the region have capitalized on this perception by making eGovernment a central theme in their agenda, and styling themselves as tech-savvy modern leaders. As a result, eGovernment has served as a catalyst and alternative to the resistance or apathy that previously constrained reform programs. 435. Regional eGovernment initiatives to streamline and computerize government functions have led to dramatic improvements in the business environment, especially for small and medium enterprises. Traditionally, many Asian businesses have been plagued by costly and time-consuming interactions with government, particularly those required to obtain permits or to participate in the government procurement process. eGovernment applications have increased the transparency of government procedures and reduced the discretion of officials, thereby lowering the cost and reducing time required for interacting with government and allowing business leaders and entrepreneurs to focus on their business. eGovernment has also provided significant benefits for citizens, especially in the context of utility payments, processing of identification cards, and land valuation and registration by reducing costs and streamlining administrative procedures that formerly demanded substantial time, energy, and patience. 132 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 436. The greatest opportunities for eGovernment may lie at the local level. Local governments tend to have more frequent contact with businesses and citizens than do higher levels of government. As a result, improving the efficiency and transparency of local government should have a more immediate and far-reaching impact on citizens and the business environment. Furthermore, the politics of implementation are often simpler at the local level, as champions have greater autonomy and can often push more through without the interference of partisan politics. Local governments in Bangladesh are increasingly forced to find innovative and cost-effective mechanisms for interacting with constituents and managing their operations. eGovernment provides an opportunity to do more with less, improving the level of service, while reducing costs and increasing transparency. Although resource flows to local government bodies are modest, eGovernment applications can take account of resource constraints, as well as assist local government officials to access alternative resources. 437. How does the prospect of eGovernment application in Bangladesh compare with opportunities and experience in other Asian countries? Despite a series of discrete efforts, the track record of information technology (IT) related projects in government has been very modest. Anecdotal evidence suggests that most eGovernment projects have suffered from a history of failures, which has left reformers frustrated and donors hesitant to invest in new projects. Over the past 10 years, many initiatives have been plagued by the same recurring challenges. Ironically, most of these challenges are not technical in nature, but instead result from shortcomings in government leadership, and pervasive corruption. They include: Resistance by Vested Interests: Many powerful vested interests stand in the way of real change in government. Collusion between private interests and public officials is perceived to be pervasive in Bangladesh. Realizing that a new system will increase transparency and reduce the unchecked exercise of discretion that often leads to corruption, reform-minded policy-makers and government leaders have been stymied in their attempts to implement IT-related projects. Specific Bureaucratic Resistance: Given the low salaries of the Bangladeshi civil service, there is a perception that many government workers depend on rent-seeking opportunities to supplement their income. The majority of these workers lack IT skills and fear that they will be replaced by IT-literate employees or made redundant by labor saving technologies. As a result, civil servants often resist eGovernment projects. Since user acceptance and cooperation is so critical to system implementation, IT projects are extremely vulnerable to bureaucratic resistance. Examples from India, the Philippines, and Thailand have shown that many projects will fail when the users passively resist the project, complaining that the system is not working or that they do not understand it, and return to the old off-line procedures. In some cases, active sabotage of projects can quickly lead to failure, as users enter inaccurate data or damage equipment. Lack of Experience and Understanding Among Government Managers: In Bangladesh, very few government decision-makers have direct experience with IT. Many of the government managers who are not IT literate are inherently skeptical of IT-related projects and will consciously avoid them. Those who agree to support eGovernment projects almost invariably lack experience in IT systems planning, implementation, and management. This lack of experience leads to poor decisions and failed projects. For example, more than 95 percent of spending in government 133 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 IT projects goes to hardware purchase, while the remaining 5 percent covers software, training, and systems implementation services. The standard rule of thumb followed by leading systems implementers in the global IT industry is that IT budgets should be allotted on the basis of approximately 33 percent for software, 33 percent for hardware, and 33 percent for training and implementation services. The complex issues and processes involved in implementing an IT system require experienced leadership, especially given the unique challenges of government adoption of IT. Most Bangladeshi government leaders lack the required experience. While this expertise can often be hired from the private sector, most eGovernment projects lack the funding to afford the most capable consultants who command commensurately high professional fees. Overly Ambitious Projects: Many IT-related projects in Bangladesh have failed because they attempted to address an overwhelming set of challenges that could have been avoided with a more modest or sequential implementation. Grand projects often overwhelm the limited institutional capacities, as well as providing countless opportunities for those who seek to impede the implementation process, effectively making a difficult task impossible. Perceptions of Corruption in the Procurement Process: Several eGovernment projects in Bangladesh have become bogged down in the procurement process, leading to wasted resources and project cancellation. The process tends to be extremely lengthy, often taking more than a year to complete. As a result, most IT projects, especially those undertaken by national government, are behind schedule, over budget, and of significantly lower quality than originally planned. 438. What factors will help eGovernment to take root and prove its potential in Bangladesh? Experience has proven that informed, committed, and effective leadership is a critical ingredient for progress in eGovernment. Where leadership exists, it must be sustained and nourished. Furthermore, there is a need to directly address the constraints to eGovernment to create an environment that is more conducive to future projects. Most of the successful projects undertaken in the region share a set of common features that provide important lessons and insights for future eGovernment initiatives. They include: Informed, Determined, and Committed Leadership: Almost invariably, successful IT projects have been championed by a strong, committed leader, whose vision and ability to build support within government, secure the necessary funding, and manage the project from beginning to end has ensured the success of the initiative. In most cases, the leader can articulate the vision for the project, while engaging a core team of experienced project managers and IT specialists who can take the lead in implementation. Most importantly, the project champion must have the influence to ensure cooperation among the government workers who will use the system, as well as secure essential high-level support. In most cases, successful initiatives have been implemented by forward-looking leaders who had the power to insist upon change in the face of objections and obstructions of an unappreciative civil service. Collaborative working relations between government and the private sector: Increasingly, successful eGovernment projects have involved close collaboration with the private sector. This collaboration can range from decision-support to 134 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 wholesale outsourcing of the project. Recent innovations in partnerships of this kind include the Build-Operate-Transfer model, where the private sector partner develops and initially implements the system at its own expense, generating revenue on a transaction fee basis. After a few years, the project operation and ownership is transferred to the government, usually with a transition period in which the private sector partner works closely with those who will assume leadership of the project within government. This model allows government to provide improved services and greater transparency through eGovernment, without the required up-front investment. It also allows the IT private sector to penetrate the frequently large government market for software and IT-related services. Manageable Scope: Most successful projects have been initiated on a limited scale, and then scaled up in accordance with a reasonable and manageable schedule. Targeted pilot projects often benefit from a limited user population (and thus, limited potential for internal resistance), and early success on the basis of defined targets and milestones. Once success has been established and benefits have been documented, these projects are much more likely to withstand the stronger opposition that is likely to emerge with increasing scope. Avoid Highly Politicized or Overly Sensitive Areas: The right choice of initiative is as important as the time and energy invested. Projects that focus on politically sensitive roles of government or processes that are vulnerable to corruption will tend to meet fierce political and bureaucratic resistance, dramatically reducing the chances of success. Projects that take the “safer” route, by focusing on government processes that are important in their own right but do not affect a critical mass of political interests, tend to have better chances of survival. Likewise, projects that target a process or function of government that is under the direct supervision of the project champion tend to benefit from their immediate authority and strong influence. 439. With support from The Asia Foundation, the Bangladesh Enterprise Institute (BEI) is presently conducting a study on experience in, and lessons learned from, eGovernment initiatives in Bangladesh. The study will: (i) identify the recurring, critical constraints to the adoption of eGovernment in Bangladesh, especially those challenges that are non-technical in nature; (ii) determine the various factors that contributed to the success of eGovernment projects that have met or exceeded their objectives; (iii) provide an empirical basis for the design and implementation of new program strategies for accelerating the adoption of eGovernment in Bangladesh, through a combination of private sector, civil society, and government targeted activities and partnerships; (iv) identify, motivate, and support eGoverment champions; and (v) provide recommendations on eGovernment initiatives that offer greatest potential to build on lessons learned from past experience. The study will be completed in February 2004, with the final report to be published and disseminated among stakeholders in government, civil society, the private sector, and the donor community. It is hoped that the findings and recommendations will contribute to the ongoing design and implementation of pilot eGoverment initiatives at the national and local level, and help to facilitate collaborative partnerships between government, the private sector, and civil society in strengthening governance and reducing corruption through the application of eGovernment. 135 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER IX FINANCIAL SECTOR A. Introduction 440. During the 1980s and 1990s, many developing countries came to accept one of the key precepts of what is known as the “Washington Consensus,” which holds that the liberalization of the domestic financial sector plays a critical role in accelerating economic growth. Among the prescribed policy reforms, opening the banking sector to competition and facilitating the development of private equities markets were viewed as the most important steps to increase the efficiency of capital mobilization and allocation processes and to reduce the risk of partisan interference in those processes. The Asian financial crisis of the late 1990s, however, highlighted one aspect of the Washington Consensus that had been largely neglected by the donors and technical specialists that had provided assistance on financial sector reform and the policymakers and bureaucrats that implemented the reforms—namely, that financial sector liberalization actually increases the need for prudent regulatory oversight. Today, Bangladesh’s financial sector reform agenda needs to reflect not only the importance of increasing competition as means of enhancing capital allocation processes, but also the need for improved governance of the sector, consistent with the optimal role of the State.207 441. The Government of Bangladesh has traditionally played a central role in the financial sector. The period immediately following Independence saw large-scale nationalization and imposition of state controls. This reflected global trends in governance and a desire to rectify societal inequalities that had emerged while the country was part of Pakistan. The system of controls and incentives established within the state-owned corporations often were weak. As a result, these enterprises did not attract much investment, the Government was unable to ensure proper management, and society did not benefit from economic growth. Subsequent governments have placed greater emphasis on market-based incentives and private sector development. This change in policy resulted from a combination of donor-led structural adjustment loans, the lack of tangible growth results from previous policies, and Government’s desire to seek economic growth through private incentives. While deregulation and liberalization initiatives since the 1980s have advanced the development of a marketbased economy, with particular impact in trade and agriculture, the grip and incentive structure of state control remain strong. 442. This chapter reviews the role of the State in setting, implementing, and enforcing governance principles to create a policy environment that is conducive to investment and economic growth. State-owned enterprises and privatization receive specific attention in a note at the end of the chapter, in recognition of the unique set of governance issues that they raise. The chapter focuses on governance issues that are critical to reforming the financial sector, including those that relate to enhanced competition and to defining the optimal role of the State. 207 Proper governance also requires adequate protections for borrower and other stakeholders in the system, but in Bangladesh, the need for greater investment and more efficient lending practices generates a reform agenda that will focus, at least in the short term, on providing better protection (and incentives) for those with capital, both domestic and foreign, who would invest their resources in Bangladesh. 136 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 B. Financial Sector Overview 1. Governance Issues 443. The scope of governance in the financial sector requires some preliminary discussion, as there are many dimensions to the relationships involved. Governance considerations focus on the rules required for the correct operation of a market economy and on the implementation of those rules. As it is impossible to write rules of sufficient scope and detail to cover every contingency or possibility, a certain measure of trust among those engaged in financial transactions must also exist. In addition to rules and trust, it is important to understand the economic climate in Bangladesh. The civil service, much of the academic community, and many political leaders have long believed in some form of socialism. This includes Government ownership of much of the capital and the importance of striving towards a more equitable distribution of wealth and income. These aspirations are a product of the history of the Pakistan era, when Bangladesh (then East Pakistan) was inequitably treated, business in Pakistan was largely controlled by large, private sector interests in West Pakistan, and poverty and deprivation in East Pakistan were attributed to the colonial mentality of West Pakistan and the private sector interests that seemingly served as instruments of exploitation. This resulted in a culturally deep-seated distrust of private businesspersons, whose interests and motivations were regarded with suspicion, in the belief that they were contrary to public welfare. With the birth of Bangladesh in 1971, the traditional elites had little confidence in the notion that the private sector could make an important contribution to the public good by maximizing profits and accelerating economic growth. Instead, public dialogue tended to focus on how to control and direct private investors. While these attitudes are changing, substantial change is a long-term process. Together with the challenge of poverty, such attitudes stimulate a tendency on the part of entrepreneurs and investors on the one hand, and public officials on the other hand, to manipulate the rules. The state of governance in the financial sector is shaped by these attitudes and viewpoints. Moreover, inequities in salary scales within society in general, and in the financial sector in particular, create opportunities for corruption. 444. While commitment to a socialist style society has now been abandoned, the legacy remains in a financial system in which more than half of the assets are owned by Government financial institutions, the stock exchanges are dominated by a Government owned intermediary (the Investment Corporation of Bangladesh), and the insurance sector is dominated by Government owned companies. As discussed in greater detail below, this legacy undermines good governance and underlines the need for thoughtful reflection on the appropriate role of the State, based on comparative advantages and other considerations. 445. A second historical legacy is the late emergence of Muslim Bengali private entrepreneurship, both in the financial and non-financial sectors. A long history under British colonial rule, Pakistan colonialism, and the socialist legacy of South Asia has systematically suppressed Bengali entrepreneurship. Exploited by two centuries of colonialism and capitalism and scorned by the emergent bureaucracy, entrepreneurship has only recently begun to develop. From this perspective, private sector development is barely more than 20 years old. The 1980s saw the start up of many industries, but large enterprise was very limited. The first private banks were established in 1983, the 137 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 stock market began to expand only in the early 1990s, and private, non-bank financial institutions only began to emerge in 1993. The habits of work, trust, risk, and judgment take time to develop and there is much to learn in this transition process. 446. The central concern of governance in a market economy is that price signals must direct the use of resources, and the signals must accurately reflect costs and demands. Governance is constrained when resources are not properly directed by price signals and when the signals are “noisy” and do not reflect the underlying economic reality. How do these issues influence governance? These introductory observations focus on the banking sector and the capital markets and separately on loan recovery. Critical issues of governance in the banking sector (including non-bank financial institutions) deal with the linkage between the Board of Directors and bank executives. Broadly, these issues bear on Bangladesh Bank, government owned banks, and private banks. The principal-agent problem takes a different form in each of these institutions. Related issues include asymmetric information between bank and borrowers and the varying forms of insider information and corruption that arise in different types of banks. Loan recovery problems are central to the commercial banks. Governance issues in this area reflect a combination of corruption and a weak legal system. While the volume of bad debts in the banking sector is not large enough to significantly threaten the stability of the economy, it poses a serious obstacle to growth. For more than 15 years the problems concerning loan recovery have had a strong negative impact on the financial sector and the economy. This core problem, central to any competitive market economy, is the critical governance issue. 447. While policy issues are inevitably relevant to analysis, this review does not deal with policy in the financial sector except insofar as it touches specifically on governance. The neglect of many policy issues does not mean these are not important, but rather that there is no specific governance dimension. 448. Governance is strongly influenced by the capacity to implement laws, policies, and reform measures. In Bangladesh there are many good laws, rules, and regulations, but promulgation does not ensure successful implementation. The Bangladesh financial sector has many examples of governance measures that are not successfully implemented. This review begins with a discussion of why implementation generally fails. Improvement of governance is not a question of coming up with better rules, but rather implementing what is to be undertaken. As an example, the Money Loan Act 1991 is discussed in Box 1. 449. Implementation failures arise from five causes: (i) failure to understand why things are the way they are; (ii) failure to concentrate effort on the most critical issues; (iii) failure to confront the motives of key stakeholders; (iv) failure to understand the risk taking preferences of those whose behavior one seeks to change; and (v) failure to balance the importance of growth with issues of governance. It is often the case that steps to improve governance go too far in restricting prospects for growth. The optimal balance should always be borne in mind. 138 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 2. Structure of the Financial Sector 450. The financial sector comprises scheduled banks (93.2 percent), insurance companies (2.6 percent), finance companies, or non-banking financial institutions (1.4 percent), micro finance companies (2.8 percent), and the securities markets (capitalization is 4.8 percent of the assets of the financial sector). The bracketed figures refer to the share of assets in the financial sector as of the end of 2001. The banking sector is by far the largest part of the financial sector. Box 1 Implementation Issues Money Loan Court 1991 The first Money Loan Court Act was passed in 1991. The intention of the Act was to improve the recovery of loans by ensuring prompt disposal of cases and making the appeal process more difficult by requiring 50 percent of the amount of the judgment be deposited as a precondition for appeal. Implementation followed, and by 1995 the average time required for judgment was five years. This has declined somewhat, but still significantly exceeds the statutory requirement of six months. The courts repeated waived the requirement for partial deposit as a condition for appeal. Finally, although many judgments ordering payment were made, with the banks succeeding in virtually all cases, execution decrees came very slowly. One estimate based on data supplied by the banks indicated that the waiting time could be as long as 100 years to obtain an Execution Decree. Even after the Execution Decree, seizure and disposal of assets proved difficult and actual collections under law were very limited. According to the Ministry of Law, Justice, and Parliamentary Affairs, no procedural manuals were prepared, no systematic monitoring was done of progress, no training of judges was undertaken, and courts hearing such cases generally had other duties. The lawyers working for the commercial banks found that there was very limited success in collecting loans. While the difficulties with the Act were well understood by 1996, no improvement in implementation or in the Act itself could be achieved. A new version of the Act was passed in 2003. This revised law tries to strengthen the law and the process, and attempts to correct the shortcomings of the earlier version of the law. Extensive training of lawyers and bankers has taken place. It remains to be seen if implementation of the new law will be more successful. Implementation requires not only the action of individual courts but the support and attention of the entire judiciary working together to achieve the purpose of this legislation. The first version of the law failed to achieve its original purpose due to the weak implementation effort. While the Act was technically well drafted, little attention was paid to the practical issues of collecting the loans. 139 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 451. The banking sector comprises seven types of institutions: Nationalized Commercial Banks (NCBs): There are three such banks established by the Government, which serve as commercial banks in taking deposits and making loans. One of the three, Sonali Bank, also acts as the agent of Bangladesh Bank in fiscal affairs. Government Owned Commercial Banks: There is one bank of this kind, Rupali Bank, a limited company of which the Government holds the majority of shares. Rupali is often called an NCB although its legal structure is different. Specialized Development Banks for Industry: There are three of these banks. Two are typical industrial credit banks, vestiges of the period when such banks were seen as the means of financing industry. The third, BASIC, a bank for small industry, was an accidental offshoot of the collapse of BCCI. BCCI, through the BCCI Foundation, had started a bank for small enterprises, which the Government of Bangladesh took over when BCCI collapse. This was restructured into BASIC. Specialized Development Banks for Agriculture: There are two of these banks. The current structure of agricultural banking is accidental. The Government set about breaking up the Bangladesh Krishi Bank (BKB) into four separate parts, one for each major region of the country. After the establishment of the bank for the northwest (the Rajshahi Krishi Unnayan Bank, or RAKUB), the process stopped, leaving two banks, with BKB covering all of the country except the northwest. Traditional Private Domestic Banks: There are 25 of these banks. Two of them are denationalized banks, while the others have received licenses to operate. The first ones were established in 1983. While these are private banks, the Government owns a substantial share of some of them. There may be significant foreign ownership of some of these banks but the banks are not branches of international banks. Islamic Private Domestic Banks: There are five of these banks, which follow rules of Islamic Banking. One has majority foreign ownership. Several of the traditional private domestic banks are establishing Islamic banking branches or have facilities within their banks for Islamic banking. Foreign Banks: As of June 2003, ten foreign banks operate branches in Bangladesh. One of them is an Islamic bank. 452. The central bank, Bangladesh Bank, is responsible for the supervision of the banking system. It is also responsible for the supervision of the non-bank financial institutions. There are 26 finance companies registered with Bangladesh Bank. These are largely involved in leasing operations, although several are house-lending institutions, including one owned by the Government. Some of the finance companies have extensive foreign ownership. There are numerous micro finance institutions that provide very small loans to poor persons, usually women—largely within a group responsibility framework. 453. The insurance industry is small, with about 60 companies. Roughly half of these specialize in life insurance, while the other half specialize in non-life products. The 140 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Controller of Insurance in the Ministry of Commerce supervises the industry. The capital market comprises two exchanges that trade more or less the same companies; numerous brokerages, the Investment Corporation of Bangladesh (which now has three subsidiary companies), and several merchant banks supervised by the Securities and Exchange Commission. 454. The past decade has seen the expansion and diversification of the financial system with the issuance of more than 20 licenses for commercial banks, an increase in the number of insurance companies, the growth of micro credit, and the emergence of finance companies. In addition, the equity market has expanded significantly, both in terms of service companies but also in the capitalization of the market. There has been a significant transformation in the diversity and privatization of the financial sector. C. Banking 1. Bangladesh Bank 455. Bangladesh Bank has primary responsibility for supervision of the banking system and of non-banking financial institutions, with the exception of merchant banks that are regulated by the Securities and Exchange Commission. This section is not concerned with monetary policy problems and other issues related to the management of the economy, but rather focuses on the governance issues of central bank autonomy, internal affairs, and supervision functions. 456. External assessments of Bangladesh Bank by international finance institutions have, on balance, been unfavorable. The concerns focus on the failure of Bangladesh Bank, over the last decade, to exercise its supervisory powers to improve the condition of the commercial banking sector. During the first Financial Sector Adjustment Credit, the focus within Bangladesh Bank was on bank supervision and regulation and the development of improved procedures and means for implementing monetary policy. The working assumption of the planners was that Bangladesh Bank was in reasonable condition, so that the major structural reform effort would focus on the nationalized commercial banks (NCBs). This assessment has subsequently changed, with acknowledgment of the need for a modernization program within Bangladesh Bank. This program is about to be undertaken with support from the World Bank. In interpreting the following discussion of Bangladesh Bank, it is important to bear in mind that the new project to strengthen it is only just getting underway. Accordingly, it will take some time before any significant changes arise from the modernization and computerization activities to be undertaken in the next few years. a. Central bank autonomy 457. Central bank autonomy has been a focus of discussion for many years. The Government has generally been unwilling to relax its control over Bangladesh Bank. This control function covers monetary policy, exchange rates, and supervisory actions. The Ministry of Finance has long argued that Bangladesh Bank is not strong enough to be autonomous. Recent amendments to Bangladesh Bank’s enabling legislation have created, at least on paper, greater independence. 458. Monetary Policy: The central bank will always accommodate the financing requirements of the Government. For example, it is outside the power of Bangladesh 141 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Bank to determine the permitted deficit of the Government. While governors of Bangladesh Bank can advise on this point, it is a political question rather than a technical one. The real question is how much of this debt Bangladesh Bank is prepared to sell to the banking sector. Generally Bangladesh Bank has been able to determine this without much interference from the Ministry of Finance; however, the Minister of Finance generally argues for keeping interest rates (and hence the cost of debt) low. While changes in the bank rate are normally cleared with the Ministry, they have little impact on the economy. 459. Exchange Rate: The Ministry of Finance controls exchange rate decisions. With the floating of the Taka the issue has changed and Bangladesh Bank will determine the exchange rate through its policy of buying or selling foreign exchange reserves. It remains to be seen whether this reserve management policy will be autonomous. 460. Personnel Compensation: The government continues to limit general rates of compensation, while allowing contracts for some staff for limited periods. There is no sign that the government will relax its control over the salary structure of Bangladesh Bank. 461. Supervisory Actions: Over the years the Government has played a quiet role in supervisory actions. For example, real actions against the NCBs have not been allowed. Another example is the unwillingness of the Government to permit the takeover of private banks that are insolvent. Only in the case of BCCI, when closure was forced by external circumstances, was a bank closed down, restructured, and restarted (Eastern Bank); however, during most of the last decade the senior management of Bangladesh Bank has been supportive of closure, so there is a common view regarding the management of the problem banks. 462. Responsibility to Parliament: At present the central bank has virtually no relationship with Parliament. Parliament does not deal with Bangladesh Bank as an autonomous entity, but rather treats it as part of the Ministry of Finance. It exercises no supervision over the budget, personnel compensation, or policy actions of Bangladesh Bank. Autonomy of the central bank is possible in a democratic system, but is achieved only over a long period during which the bank actually uses its independent powers. Even when there is autonomy there must be accountability to Parliament. As Bangladesh Bank increases its independence from the Ministry of Finance mechanisms must be developed for it to be held accountable. These matters have yet to be worked out. Legislative changes are necessary, but are not alone sufficient to secure autonomy. The major issues of autonomy lie in personnel policies and supervision of the banking system, particularly the NCBs. While the outlook is not bright for the first issue, prospects are better in the second area. With increases in the power and autonomy of Bangladesh Bank over the past decade, there is good potential for further improvements in the future. b. Internal governance of the central bank 463. Financial Condition: Little attention has been paid in the past to the financial condition of Bangladesh Bank. Formally, its position is precarious in the sense that there are very large assets in the form of outstanding advances to the agricultural credit banks. These advances have little chance of being repaid and application of prudential guidelines may well conclude that these assets must be written down. An audit of 142 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Bangladesh Bank is presently being conducted on the basis of international standards. This is actually more of a formal issue than a substantive issue as Bangladesh Bank generates a great deal of surplus that is turned over to the Government. At the same time, it illustrates a lack of attention to the reality of financial conditions—an attitude that some perceive as pervasive in a civil service raised on the notion that government can do anything that it wishes and does not have to restrain itself by adherence to principles. The audit of Bangladesh Bank will provide the final word, but appropriate treatment of the advances to the specialized banks are likely to undermine the capital of Bangladesh Bank. 464. Personnel Problems: Personnel problems are the most serious internal governance issues that Bangladesh Bank faces. Over the years, a personnel system has evolved that would undermine the capacity of any institution. Before describing this in detail, it is worth noting that, despite this problematic system, Bangladesh Bank has been able to attract many talented staff. Through the careful attention of senior managers, capable individuals were promoted more rapidly and have advanced to positions of influence, despite problematic personnel rules. 465. The senior staff of Bangladesh Bank, comprising the Governor and the Deputy Governors, has generally been appointed as follows. The Governor is recruited from outside the central bank, typically from the civil service and often with a background in finance. In recent years there have been three serving Deputy Governors—two promoted from within the Bank and one appointed from outside. The latter has typically come from the civil service or from the banking sector. The current outside Deputy Governor is from the private banking sector. This system has worked very well. 466. The personnel system features relatively little lateral entry at the university graduate and higher levels and very considerable promotion from the clerical level. This has resulted in a bank that has some excellent officers but also a large number that are not of acceptable quality for a central bank. This system evolved following Independence as a response to the lack of well-educated and trained candidates. Issues of social justice and fairness and a flight from competition promoted this system. While the personnel system was designed to avoid partisan interference, it has actually promoted it. Promotions are made largely on the basis of seniority, although Annual Confidential Reports play an important role. These reports have been degraded by “grade inflation,” with most persons receiving exceptional marks. This system provides great power to the supervisor and in the late 1980s there were reports of corrupt practices. Promotion of a large number of clerks resulted in an increasing number of officers, many of whom were assigned to bank inspection work. One of the so-called “dumping grounds” was the Bank Inspection Department. This undermined the quality and depth of the inspection process and has left an enduring problem for strengthening Bangladesh Bank. 467. While labor action is in principle banned at Bangladesh Bank, there are several staff organizations that are organized along partisan lines. These organizations are prepared for confrontation and to engage in struggle against one other or for some abstract principles. Apart from partisan agitation, the associations are also determined to prevent reduction in the number of jobs. Bangladesh Bank has increasingly assigned staff to the branches, removing many persons from the Head Office. For most staff, an assignment in one of the branches is a necessary condition for promotion to higher management levels. The personnel system that has grown up is perceived to be 143 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 corrupt, with allegations of outside interference in promotion and staff assignments. While this is not unusual in Bangladeshi organizations, it is an important dimension of Bangladesh Bank’s personnel problems. 468. In summary, Bangladesh Bank has a staff that lacks an adequate number of officials with university degrees or higher levels of training. The seniority system makes it difficult to build strong departments. Not only do the best people not come up for appointment, it is difficult to place a person in a particular position and keep him or her there for a long period to build the capacity of a department. Efforts to improve governance, particularly with respect to supervision and inspection, are very difficult since the quality staff required for such challenging assignments is not available. 469. Finally the compensation levels for central bank staff are insufficient. The situation is getting worse as compensation in the private banks steadily rises. The General Manager of a department in Bangladesh Bank may receive the equivalent of Taka 20,000 per month (including transportation, housing, and medical care, all on a tax free basis). This is equivalent to perhaps 15 percent of the compensation of a comparable position in the private banking system. Such differences will undermine Bangladesh Bank’s regulatory functions. The same situation applies in the Securities and Exchange Commission (SEC) and in the government owned banks. 470. Corruption: The central bank is perceived to be relatively free of corruption. While World Bank surveys suggest that this contrasts with other parts of the banking system, corruption of some kind or other is generally believed to occur in some departments. The vulnerability of inspection departments to corruption is the most serious. For example, there is a perception that branch level inspections are often influenced by side payments to the inspector. Since corruption of this kind is associated with encouraging omissions or neglecting to notice something, it is relatively easy to effect as no positive action is required. While corruption of some kind or other is perceived to occur in the Personnel Department with respect to assignments, it is not particularly serious. For much of the Bank there is no formal set of procedural manuals. This permits considerable discretion in actions taken and creates opportunities for corruption. In sum, while corruption occurs in Bangladesh Bank, it appears to be not sufficiently serious to undermine the fundamental purpose and fabric of the institution. 471. Board of Directors: The role of the Board in the affairs of the central bank is gradually strengthening. With monetary policy directed by the Ministry of Finance and bank regulation and supervision either controlled openly in the case of the NCBs or indirectly in the case of private banks, the Board has traditionally had little independent role to play. While it has gradually been drawn closer to the center of things, the Board still plays a relatively peripheral role, with little input in matters of significance, such as the recent decision to float the taka. Policy matters are not really decided by the Board, and particular cases are rarely referred to the Board for consideration. With the revisions to the legislation governing the central bank passed in May 2003, it is possible that the Board will emerge as a more powerful body and that bank policy will be formulated by the Board rather than by central bank staff and the Ministry of Finance. 472. Training: The last issue of internal governance is staff training. The internal training program for middle bank staff is not satisfactory and has not served as a strong source of intellectual leadership over the last decade. Some observers have suggested that training is often wasted in the central bank, since general managers designate for 144 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 training those that are least able to make use of it. Some staff spend a lot of time attending courses. There is a complete lack of connection between training, promotion, and assignment, so that the training problems magnify the internal management issues facing the bank. c. Bank supervision and inspection 473. This section discusses the supervision of the financial system from the viewpoint of central bank governance. The objective of supervision is to ensure that the banks and non-banking financial institutions fulfill their intermediation responsibilities, protecting the interests of depositors. There are three tools that Bangladesh Bank uses to carry out this task: reviewing the financial condition of a bank to identify problems as early as possible and take appropriate action to prevent further difficulties; ensuring that the quality of the loan portfolio is correctly assessed and that appropriate provisions are made for non-performing loans; ensuring that depositors are protected by a combination of deposit insurance and an adequate level of capital. 474. In Bangladesh the central bank has concluded that the implementation problems are so serious that detailed intervention in the affairs of the commercial banks is necessary. This leads to a substantial number of regulations that deal with the functions of the Boards, the management of large loans, and the management of bank director borrowing. Details of this regulatory regime are discussed below in the section on commercial banks. 475. Bangladesh Bank has managed the above three tasks with varying degrees of success. It conducts both on-site and off-site inspection and provides regular CAMEL208 ratings to the Governor. The off-site inspection is adequately conducted but rests upon the quality of the accounts and reports that come from the commercial banks. Generally these are acceptable. The on-site inspections have greatly improved in the past decade and Bangladesh Bank makes a serious effort to identify the problems that the banks face. 476. The identification of non-performing loans works fairly well, although implementation could certainly be improved. Bangladesh Bank’s review role requires that a considerable effort be made to check a reasonable sample of loans and ensure that the classification conforms to the criteria prescribed in the manual. This manual needs to be reviewed and updated. Loan classification rests on either an automatic criteria of non-payment of the loan or on an analysis of the borrower’s economic and financial condition that leads the analyst to decide that the loan is unlikely to be repaid and therefore needs to be classified. Although these considerations were introduced from the outset of central bank inspection, the commercial banks were not able to use such a method as the banks claim that they could not stand up against pressure from the borrower, whereas in the automatic criteria procedure there is no room for judgment. 208 An acronym for the institution composite rating system sued by central bank regulators. The evaluation is based on Capital, Asset Quality, Management, Earnings, and Liquidity. 145 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 The central bank also was reluctant to introduce widespread judgment classifications by its inspectors as these persons often did not have the training and experience to understand the economics of the loan that the commercial bank was making. Despite these caveats, Bangladesh Bank has put into place a system that identifies nonperforming loans. Over the years it has strengthened the criteria for classification. 477. Finally, Bangladesh Bank has introduced a system of basing capital requirements on risk-weighted assets. While this follows international practice, it has brought little change over the older system of 6 percent of the deposits. Indeed, for many banks the new criteria reduced required capital. For new banks, the central bank has raised the minimum capital from Taka 2 billion to Taka 10 billion. This increase has an impact on many of the smaller private commercial banks that have fairly small portfolios. The final line of defense for the depositor is the insurance scheme operated by Bangladesh Bank. While the scheme has many management problems, the key point is that Bangladesh Bank will take care of the depositors up to agreed limits. The insurance fund exists only on paper and is under funded in the eyes of some observers, although so far it has not needed to be accessed. 478. Despite the rather negative assessments made of Bangladesh Bank, in fact it has made great progress over the past decade in the supervision and inspection area. The problems the central bank relate less to its knowledge and understanding of the condition of the banks as to its ability to do something about it. A series of Circulars have been issued in the past year to improve the regulation of the commercial banks. These include policy on large loans, rescheduling of loans, write-off of loans, rescheduling of large loans, payments of dividends, establishment of an audit committee at the level of the Board of Directors, capital adequacy, and loan classification. A few additional comments on the central bank’s role are useful. 479. Private Banks: The main problems with the private banks are insider lending and the inability of some of these banks to meet their capital requirements once provisions were made for their non-performing loans. That is, if the required provisions were enforced some of the private banks would become insolvent. On the first point, Bangladesh Bank has gained control of insider lending and stopped it. While there is perceived to be considerable interference by directors in the running of the banks, as discussed below, the Directors of the private banks do not really borrow much money. If they attempt to borrow through nominees, they run the risk of being caught and removed. 480. The private banks are making considerable progress in reaching capital adequacy. Some of the banks that were deemed as problems have emerged from that category, while those that remain are making considerable progress. The central bank decided, against the recommendations of various advisers and consultants, that it was not a good idea to close down a bank and that good governance instead calls for problem banks to be nursed back to health. There is a powerful argument that the closure of any private bank would be destabilizing for the financial system, and Bangladesh Bank strongly subscribes to this view. In any event, a more drastic approach would not have received political support and, in fact, significant progress has been made in this area. 481. Nationalized Commercial Banks: The NCBs present a completely different problem for Bangladesh Bank. These banks are insolvent and show no sign of 146 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 improvement. Making loans that should not be made is commonplace, but rests on interference external to the NCB. There is widespread perception of corruption in the lending process. Businesspersons regularly report that it is impossible to obtain a loan from an NCB without paying a bribe. At the same time, bribes enable many businesspersons to access credit without the bank making a proper appraisal of the project, and with minimum scrutiny of required documents and over valuation of collateral. These problems are further discussed in the section on commercial banking. Bangladesh Bank has no effective power to control or limit these abuses. 482. There are tremendous shortfalls of capital required even without covering all of the non-performing loan provisions. Unlike the private banks, the NCBs have not made any great progress in the past decade. The NCBs are owned by the Government so it is not clear what the central bank is expected to do. Any real change has to originate from the Ministry of Finance. While the authority of Bangladesh Bank over the NCBs has been enhanced, it is unlikely that the central bank will be able to make much progress in improving these banks. 2. Commercial banks 483. There are three classes of commercial banks: the NCBs, the private commercial banks, and the foreign commercial banks. The foreign commercial bank branches are not discussed here. Three sections follow: private banks, NCBs, and lending. Problems dealing with lending lie at the core of governance challenges facing the financial sector, and the commercial banks in particular. a. Private Banks 484. The key governance problem in the private banks is the interference of the Directors in the day-to-day operations of the bank. Some private banks are privately held, so there are no other owners, while others are listed and there is a minority shareholding by the public. Ideally the Directors’ role is to set policy and leave the dayto-day operations of the bank to the management. Unlike the industrial sector, the ownership by bank sponsors is spread around so that the unity of view of a family in listed industrial corporations is not found on the bank Board. The governance problem is more that direct intervention of Directors in trying to get something from the bank. There are two main forms of interference: (i) getting loans sanctioned; and (ii) securing jobs for people or promotions for existing staff. Most Directors are busy with these two activities. Although direct loans to Directors are essentially under control, interference in loan sanctioning is not. The extent of this is not really known, but the general view is that it is done for the benefit of the Director. Bangladesh Bank is trying to limit this but such limitation is almost impossible to enforce. 485. A recent central bank Circular sets out the responsibilities and duties of the Chairman of the Board, the Board, advisers, and the Chief Executive in detail. 209 This circular reiterates an earlier circular from 1996 that sought to establish such definitions. It represents a serious attempt by Bangladesh Bank to untangle the interference in the affairs of a commercial bank by the Board of Directors. The Circular asserts that Directors cannot interfere in the loan approval process and establishes the Board’s responsibility to determine policy. It certainly allows the Board to play some role in the 209 BRDB Circular 16, July 24, 2003. 147 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 sanctioning of loans, particularly large loans. As an exercise in governance this Circular reflects the fundamental issue facing the commercial banks. The previous effort to limit Director interference failed due to unsatisfactory implementation by the central bank. How will this new Circular be implemented? The central bank’s intention is to seek compliance by requiring signed certification by the Directors that they have complied with the Circular. In addition, the inspection procedures will seek to cover the implementation of this circular. In effect, the battle defining the role of Directors is now fully joined. 486. Interference in the employment and promotion of private bank staff is an area in which Directors are active. There is typically constant pressure to employ relatives. This is one of the factors that contribute to overstaffing, although the problem is less severe in the private banks than in government banks. This interference erodes the ability of the bank management to build a skilled labor force. 487. Nationalized Commercial Banks: The NCBs have reached a point at which satisfactory performance is largely lacking. These banks are insolvent and have made little or no progress in improving their performance over the past decade. Bangladesh Bank has had no effective power over their actions. Their personnel policies are not merit based and good officers have no trouble finding employment with the private banks at salary increases of two to three times. Personnel management is subject to interference by influential persons. These matters primarily concern assignments rather than promotion. Most loans require a side payment that is variously reported but is realistically of the order of two to three percent, effectively raising the interest rate by that amount. There is constant interference by outsiders in the sanctioning of loans. Managing Directors of the NCBs spend a substantial amount of their time receiving orders or demands for loans or personnel actions. The NCBs are overstaffed and it has proven impossible to build good staff. The accounts of the NCBs are masterpieces of confusion and obscurity. Numerous attempts have been made to change some of these conditions, but none have been successful. 488. The NCB culture is built on several premises: first, that banks have a dominant social role to play and this is more important than the financial performance of the bank; second, that lending to government owned enterprises is essential regardless of the possibility of not being repaid; third, that the Government is responsible for the depositor’s money and not the NCB; and fourth, that it is not possible for the bank to operate on merit based programs either for loans, for branches, for personnel policies, or for overall performance. Failure to perform is thus built into the very foundation of the institutions. Once the socialist foundation of the society was abandoned and Bangladesh turned towards the market, the NCBs were basically driven towards the type of institutions that are found today. 489. The central bank has not had any effective power over these banks until recently. With the greater power obtained now, Bangladesh Bank is trying to do something about the NCBs—primarily to place them in the problem bank category and to sign a Memorandum of Understanding (MOU) limiting their freedom of action. The MOU requires that the banks complete their accounts in a timely manner; that the International Accounting Standard-30 (IAS-30) be followed in the preparation of the balance sheet and profit-and-loss accounts; that the banks must come forward with a plan to cover the outstanding unmet provision charges; that loans in 2003 will not exceed 105 percent of the level on December 2002; and that there are restrictions on the size of loans to five 148 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 percent of the bank’s paid up capital. This program will place NCBs in an interesting position. With continuing rapid growth of their deposits, it will be necessary for them to lend more and more in the inter-bank market to the private banks, so that the banking sector will shift towards a structure in which deposits are being collected by the NCBs and loans are being made by private banks. During the next year loan write-off will provide some additional space for lending, but after the initial year shifting funds to the PCBs will become more urgent. Only time will tell if Bangladesh Bank can enforce this. 490. In addition, the Government and the World Bank are working on a program to improve the NCBs through a variety of approaches. This work is an important part of the governance effort in the banking system. Ultimately, the only solution for the NCBs is privatization. The Bangladesh political system cannot operate government owned enterprises without massive partisan interference, as is clear for the NCB experience. While it may be possible to have an occasional Managing Director who can run the bank well, the system itself cannot be changed by gradual improvement. Privatization of the NCBs is a long complicated process that the new World Bank supported program will seek to initiate. 491. In summary, the governance of the NCBs has been poor. The internal and external control over these financial institutions has not been sufficient to build solvent banks that play a role as financial intermediaries. On the contrary, these institutions have become expensive intermediaries that direct resources to low return projects. By being allowed to remain insolvent, the banks have imposed a serious drag on the economy. c. Loan Recovery 492. The section focuses on the pervasive loan recovery problems faced by the financial sector and governance problems that arise in the management of loans. The conclusion is that the private banks are making considerable progress in improving loan recovery, while NCBs are making little headway. Foreign banks are able to collect their loans with reasonable success. As discussed in the section that follows, the performance of the non-banking financial institutions in this regard is mixed, with some doing well while other do poorly. Although the performance of loans is gradually improving, the levels of non-performing loans are still too high. Notwithstanding the challenges that remain, the prospects for improvement are reasonably good. i. Loan performance 493. The best information available on loan performance is from reports on the classification of loans. The banks are required to review their loans according to criteria established by Bangladesh Bank and to determine which loans are non-performing.210 A summary of this information is presented in the following tables, which show the percentage and value of loans that are classified. The data presented deals with loans net of interest that has not been paid on the classified loans.211 Loans are formally classified according to the rules given in specific circulars BCD 34/89, BCD20/94 and BRPD (December 16, 1998). The loan can be classified as “sub-standard,” “doubtful,” 210 This reports uses the term non-performing and classified as equivalent. This is the most realistic measure of the bad loans since adding the interest that accumulates over the years gives an impression of a greater degree of default than has actually taken place. 211 149 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 or “bad” depending on how much the payment is in arrears or if the classifier believes that there are other reasons to doubt that repayment will take place. When a loan is classified, the interest that is due is not credited to income unless it is paid. The interest that should be paid is put into an interest suspense account. The value of classified loans can be given either by including the interest suspense or excluding it. Provisions are taken against the net value of classified loans. The asset value of loans should be reduced by the required classifications. Hence, the ratio of net classified loans to net loans is the appropriate measure of the quality of the portfolio. 494. Table 1 indicates that for banks other than the specialized banks, the percentage of the portfolio classified started at about 25 percent in 1989, rose to approximately 30 percent by 1998, and then declined to about 19 percent by the end of 2002. The data reflects a high level of non-performing loans, with some improvement over the past four years. Before interpreting this data, one has to bear in mind that periodic changes in the definition of classified loans have been made. If the current rules for classification were applied in 1989 and 1990, then the level of classified loans at the time would have increased to more than 50 percent; hence, the non-performing loans have in reality declined from about 50 percent of the portfolio to about 20 percent between 1998 and 2002. The performance of the commercial banking sector has improved significantly. This is no cause for complacency, since the 20 percent level is still extremely high. Within this data one can compare the NCBs (with 27 percent of their portfolio nonperforming) with the private banks (with 14 percent non-performing). While the NCBs have shown some improvement, the private banks have done much better. Table 1 Percentage of Portfolio Classified Year NCB PCB Foreign Specialized (SB) 1989 1994 1998 2002 26.2 26.5 32.9 27.1 23.9 37.4 27.3 13.5 18.1 5.8 3.0 1.3 n.a. n.a. 49.2 42.1 Total (excluding SB) 25.1 28.7 28.8 19.0 Total (including SB) n.a. n.a. 31.4 21.4 Source: Bangladesh Bank 495. Tables 2 and 3 present the data in amounts rather than in percentage terms. The total classified loans come to Taka 167 billion or 5.8 percent of GDP. Excluding the specialized banks the amount of non-performing loans has increased by more than 100 percent. If one adjusts for changing definition, the amount is about 20 percent higher. Thus although there has been an improvement in the share of the loan portfolio the actual amount in real terms, after accounting for changes in definition, has still increased by a substantial amount. Governance as seen from the perspective of the banks taking responsibility for depositors’ funds is not satisfactory. 150 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Table 2 Value of Loans Classified (Billion taka nominal) Year NCB PCB Foreign Specialized 1989 1994 1998 2002 26.24 40.23 77.77 88.83 9.34 27.80 35.78 32.69 1.77 0.79 0.91 0.66 n.a. n.a. 28.57 34.94 Total (excluding SB) 37.35 68.83 114.46 132.15 Total (including SB) n.a. n.a. 143.03 167.09 Source: Bangladesh Bank Table 3 Value of Loans Classified (Deflated to 1995/96 prices) Year 1989 1994 1998 2002 NCB 31.61 41.91 68.21 72.26 PCB 11.25 28.96 31.39 26.58 Foreign Specialized 2.13 0.82 0.80 0.54 n.a. n.a. 25.06 28.41 Total (excluding SB) 44.99 71.69 100.4 99.38 Total (including SB) n.a. n.a. 125.46 127.78 Source: GDP deflator and Table 2 ii. Loan management 496. Why is there such difficulty in recovering loans? This section reviews four aspects of the problem. As noted previously, the private banks are making steady progress in improving loan portfolios. As the NCBs face more difficult problems, the following points treat the NCB problem separately. 497. Legal Position: The court system has provided little support to lending institutions. There are a number of reasons for this that have a direct bearing on governance. There are two pieces of legislation that deal directly with the loan recovery process. The first is the Money Loan Court Act, originally passed in 1990 and replaced by a strengthened version in 2003. The second is the Bankruptcy Act, which was passed in 1997. The Money Loan Court Act failed to achieve its purposes since the support required to make it work was not forthcoming. The amount of judicial time provided was insufficient, the technical training required to understand all of the issues was not available, and detailed records of the progress of cases were not maintained. It is a question of public policy whether the loan recovery cases should have some priority within the legal system. Under the existing rules of the judicial system there is no such preference. In fact, there is explicit provision that the oldest cases should take preference. 498. As long as the Money Loan cases do not receive priority treatment, slow disposition of cases is linked to the lack of resources in the judicial system. Again, it is not clear if good governance would demand that priority be given to such cases ahead of 151 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 other cases, such as criminal proceedings. Although the Money Loan Act requires judgment in six months, the courts have not been able to deliver judgments on a timely basis. There are different views regarding the time required to obtain a judgment. Recent court data from the Legal and Judicial Capacity Building project indicates that the average time for the initial trial case is 15 months in two of the District courts. The rate of filing cases is faster than the rate of disposal, so that cases that are awaiting hearing are increasing in number. Data from several years ago, based on bank records, indicated that the average time required was 30 months. While there may have been some improvement, the conclusion drawn is that the time required to reach a judgment is more than six months. Money loan cases do not take longer than the average title suit. 499. The difficulties arise from the process of appeal, revision, and execution. The appeals can take a long time, as many of these have to go to the High Court.212 Appeal times in the High Court are long, estimated at five years on average. While it was the intention of the law to require that the borrower deposit 50 percent of the amount of the judgment to initiate an appeal, this seems not to be generally honored—perhaps on the basis that it contradicts the constitutional right to a first appeal.213 Moreover, the execution case to implement the judgment takes a long time. Court data indicate that execution cases take three to four years to reach instructions, while the time for successful outcome of collection is unknown. Furthermore the procedures for seizing assets and disposing of them are awkward. 500. Another report indicates that, as of March 2003, there were 40,000 cases pending with the Money Loan Courts, worth a total of Taka 91.48 billion. Less than five percent of total pending loans had been recovered. Of the pending cases, 22,000 have been pending for over five years.214 501. There are currently two Bankruptcy Courts in Bangladesh, one in Dhaka and one in Chittagong. As of December 2000, 177 lawsuits had been initiated in Dhaka, of which 97 cases had been settled. Of the settled cases, less than half resulted in a declaration of bankruptcy. Ten government nominated receivers had yet to receive their money, in part due to pressure on the administration from influential defaulters.215 502. Underlying the problems of loan collection is the question of collateral. The basic collateral that is accepted by the banks is land. There are two problems with land as collateral, as discussed in Chapter IV. The first involves disputes regarding ownership. If land is to be taken as part of the collateral for the bank’s loan, there is every possibility that there will be a dispute over the real ownership. Land cases take up most of the legal system’s time. These disputes arise from the imperfect records that exist for land ownership. Since ownership of this most important class of assets is uncertain, recovery of a loan by taking possession of the land is very difficult. Second, the real value of the land may be in dispute since it is not uncommon for the sale price to be higher than the record price, since the stamp duties are so high on land transactions. Land valuation is 212 The choice depends on the size of the dispute. For cases with value above Taka 500,000, the case proceeds to the High Court on appeal. 213 The courts are full of cases to delay payment called for by a judgment pending appeal. While good governance suggests that this can be handled by requiring that the person deposit the money pending the outcome of the appeal, this is not a popular approach. 214 The Daily Star, March 9 2003, “40,000 cases pending with Money Loan Courts.” Staff correspondent. 215 CPD (2001), Task Force Report on Financial Sector Reforms, Dhaka, Bangladesh. 152 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 difficult, and there are times (such as 2003) when depressed land markets may undermine the value of the security. As a governance problem, this falls outside the financial sector but what is done to document the assets is of critical importance to the financial sector. 503. With all of these uncertainties, banks have resorted to the practice of imposing a requirement for blanket personal guarantees on loans from company directors. This is compounded by the practice of the Credit Information Bureau (CIB) in extending the coverage of an unsatisfactory credit record of a person to include other companies of which the person may be a director. While some effort has been made in the CIB to avoid this, the tendency persists to lift the corporate veil and hold one limited company responsible for another limited company when there is a common sponsor director. This practice is not only a clear violation of limited liability, it also may also raise the risk of borrowing to prohibitive levels for the most prudent firms, which are the most likely to take such risks seriously. This practice may also represent a barrier to many qualified individuals from serving as board members. In the end, the impact is likely to discourage enterprise development rather than regularize it. The implications for the capital market are discussed below. 504. The courts have proven to be of little assistance in the collection of overdue loans. While banks never want to depend on the courts to be loan collectors, the threat of the court is very important. The trouble with the present situation is that the court is not seen as a threat. The newly passed Money Loan Case Act features much stronger provisions and may pose a more serious threat to defaulters if it is implemented successfully. 505. Quality of Loan Sanctioning: While sound procedures for loan sanctioning are generally not a matter for governance, certain dimensions relate to good governance. The current sanctioning process suffers from interference by Directors and partisan interests as well as outright corruption, particularly in the NCBs. This undermines the prospects for loan recovery, partly as a result of understanding between the loan officer and borrower and partly since loans with doubtful prospects of success are more likely to be sanctioned. Once the practice begins, it soon becomes the norm, with bank officers demanding compensation from everyone. This has the effect of raising the interest rate that is paid by the borrower. The impact of this is perhaps not well understood. If the borrower takes out a loan for one year and pays 5 per cent as a “fee” to get the loan, then the impact on the interest rate is to increase it by a little more than five percent; however, if the loan is to be repaid after two years then the increase in the interest rate is reduced. From this it can be concluded that for term loans the fee will be larger and that the borrower will always try to defer payment, since this lowers the effective interest rate. Corruption thus encourages delay in repayment. 506. Two further points are relevant here. First, Bangladesh Bank has introduced the Credit Information Bureau (CIB) so that a commercial bank can easily determine if a borrower has a classified loan from another bank. This system works very well in providing prompt and accurate information on defaulters. The most controversial part of the CIB is the cross-referencing of family members and multiple directorships. Second, the banks have begun to use Loan Risk Analysis to assess the loan. This is a powerful tool if used properly to assess whether the loan is to be sanctioned or not. There is also a need for further development of loan officer capabilities. 153 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 507. Quality of Loan Administration: Loan administration is a critical part of loan recovery. The issue concerns good management practices on the part of the bank. That is, if the managers of the bank neglect loan administration there will be poor recovery. Loan administration requires that the loan officer be current with the economic situation of the company that has taken the loan. In Bangladesh, 60 percent of the portfolio is covered in just 18,000 loans, which is remarkably small in a country of more than 130 million people. This requires not more than 2,000 loan officers out of a total work force of almost 100,000 persons in the commercial banks. The point is that the resources are available to manage loan administration, yet it is largely neglected. Loan administration is much better in the private banks than in the NCBs. Neglect of loan administration is a powerful signal of the unwillingness of the NCBs to improve their performance. 508. Rationing and Interest Rates: The sanctioning of loans is not controlled by interest rates, but rather by the rationing of the commercial banks. All banks face demand for loans in excess of their resources and determine the volume of lending on administrative criteria. The commercial banks do not react through adjustment of interest rates. The NCBs have set their interest rates to try to recover enough interest earnings to cover their cost of funds; however, the administrative processes of loan application and review, side payments, and directions from outside influences determine the amount of lending. The loan officers of NCBs can presumably do their job correctly if there is proper leadership from senior management. One NCB is receiving such leadership and has managed to increase its profits rapidly as a result; however, the corporate culture of the bank cannot be changed without sustained leadership of this kind over the course of several years. The NCB interest rates are not adjusted for the risk that the bank faces from the borrowers, so that risky borrowers are subsidized by sound enterprises. This is a perverse result and arises from the inability of the management of the NCBs to establish a range of interest rates based on the risk the bank faces with particular borrowers. This is an example of a purely technical banking problem shaped by governance considerations. 509. The private banks set their deposit rates at levels required to attract deposits. The flow of deposits is generally from the NCBs through the inter-bank market to the private banks that offer a higher interest rates to attract funds. Lending rates of the private banks are higher than for the NCBs, but due to the side payments required for the NCBs the actual perceived interest rates are quite similar. Private banks lend to customers that they believe will repay the loans following good practices in the selection of borrowers. This system is far from perfect, but much improved and certainly more profit-oriented. 510. Problems Faced by NCBs: From the preceding discussion, it is evident that the NCBs are in serious difficulty. The four NCBs are insolvent and, as of December 2002, required Taka 57 billion to meet the capital requirements and to cover unmet provision requirements. The condition of these banks defies rapid solution, and many regard them as symbols of the failure of the financial system. The NCB share of the net loans excluding the specialized banks has declined from 67 percent in 1989 to 47 percent in 2002. It is not clear if the government will be able to privatize these four banks, how long this might take, and how the financial sector could adopt to the changes that this would cause. If the authorities can enforce the MOU for the next five years, the NCB share of net loans should fall to the range 27 to 30 percent. A gradual fading of the 154 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 NCBs and resulting reduction of influence on the economy is arguably the best that can be hoped for. 511. While the planned World Bank project to improve the management of the four NCBs may yield positive results, it will be a challenge to secure significant change. It should be possible to improve the loan sanctioning process to a limited extent, but it is most unlikely that interference in the personnel system and the loan sanctioning that now occurs can be fully arrested. At the very least, the strong liquidity position of the NCBs should help them to weather the next few years. 3. Legal Framework 512. Weaknesses in legal support for the banking sector are both technical and administrative. On the technical side, training curricula have not kept up with changes in the legal system. As a result, legal education institutions do not teach financial laws. The vocational training of lawyers further neglects the operations of specialized courts that deal with the financial system, such as the Money Loan Court, the Bankruptcy Court, and the Company Court of the High Court Division, which has jurisdiction over matters pertaining to the 1994 Companies Act. 513. On the administrative side, case management and court efficiency are both poor. Bank transactions and products are poorly documented, creating delays due to uncertainties. Judges are slow in executing decisions, and the shortage of judges adds to the sizeable backlog of cases. The 90 Money Loan Courts in Bangladesh manage to settle most small loan cases, but the lack of progress on large default cases means that chronic defaulters on large loans are still not being held accountable for their actions. 514. The Minister of Law, Justice, and Parliamentary Affairs has highlighted the backlog issue and introduced a new system aimed at expediting loan cases. This system, which was to have been effective from May 1, 2003, would dispose of all cases in three months. The Money Loan Courts would also become more specialized, dealing only with loan-related cases, whereas in the past they had dealt with a variety of other cases. D. Non-bank Financial Institutions 515. Non-bank financial institutions (NBFIs) in Bangladesh are licensed under the provisions of the Financial Institutions Act, 1993 and regulated by Bangladesh Bank. Bangladesh Bank’s objective is to promote a diversity of financial institutions to serve different markets and to promote competition. While the total assets are small at present, there is considerable potential for these institutions in leasing and housing. 516. There are currently 28 such organizations. Most are involved in leasing operations, although several concentrate on housing or make project term loans. There is one government owned housing finance organization, not included in the 28, that falls outside the supervisory oversight of Bangladesh Bank. A few of the NBFIs functioned before the law was passed, but most have been established subsequently. 517. The NBFIs are allowed to take deposits or borrow funds as long as the term of the deposit or loan exceeds one year. Bangladesh Bank is careful to distinguish between banks and NBFIs. One of the key distinctions is the one-year minimum deposit 155 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 requirement. NBFIs have a very limited branch network, so collecting small deposits is difficult. The resources mobilized come from banks, insurance companies, and other institutions. These funds are then used for long term projects, which typically involve the purchase of equipment or housing. The regulatory regime is similar to that for banks. Loans are reviewed and classified on the same basis. These organizations make provisions for their non-performing assets exactly as the banks do. The regulations prescribe the capital requirements. A risk-weighted asset base will soon be applied, as it is in the case of banks. The overall condition of NBFIs is satisfactory. Three have a very high level of non-performing loans, but the remainder have less than 10 percent of their portfolios classified. 518. Governance issues with respect to NBFIs revolve around the issue of making good loans. The record is generally satisfactory, but that said most of the NBFIs are new. Some 13 have been licensed in the past five years. Of the three that are experiencing serious problems, all were licensed before 1998. The supervision systems in place should promptly detect any deterioration of an institution’s portfolio. 519. The most interesting case related to governance is the case of SABINCO. This institution was formed in the 1980s as a joint venture between the Governments of Bangladesh and Saudi Arabia. Over the years it was not really supervised. The Government members of the Board appear to have paid little attention to the activities of the organization, and no regulatory authority was legislated until the Financial Institution Act. This institution was formed with virtually 100 percent equity. Of the outstanding loans, 50 percent are non-performing and are unlikely ever to be recovered. Other assets are shares whose values are below the purchase price. A substantial part of shareholder equity has been lost. In the ensuing conflict, the Saudi Arabian owners have devoted only a modest effort to improve the situation and the assets of the institution have been depleted. The Board has been unable to appoint a new Managing Director acceptable to Bangladesh Bank. SABINCO is unable to formulate a program to resolve its financial difficulties. As a result of the 100 percent equity position, the capital adequacy is satisfactory, yet SABINCO is clearly in bad condition and good governance demands remedial action. Of the total classified loans of the NBFIs, almost half come from SABINCO. This example illustrates some of the limitations of the present supervision system. 520. The governance of the NBFIs indicates that, on the whole, the situation is quite acceptable. Among the serious cases, one is improving but the SABINCO situation continues unresolved. E. Equities Market 1. Overview 521. This section provides a brief review of the capital markets, followed by an analysis of key governance issues. The overall view of the capital markets, as reflected in both reports and opinions, is that corporate governance is poor and that stockholders are potentially exposed to too much abuse. The balance between the protection of persons entering into public limited companies and the sponsors of such companies is central. The economic and development literature asserts that the emergence of limited liability companies is the key to the development of a competitive market economy. This step is required to mobilize equity and to move away from reliance on bank lending. 156 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Two factors blur this important distinction in Bangladesh. The first relates to the existence of the Islamic banking attempt to provide a kind of equity through the banking system. The intent is clear that the bank and the company must share the risk; however, this is still a small part of the financial system. The second relates to the banks’ determination to lift the corporate veil and force some owners to take personal responsibility for the loans made to limited companies. This practice muddies the waters between ownership and liability, and is one of the central issues in the emergence of an equity market. 522. The capital market in Bangladesh is small, with a market capitalization of less than 3 percent of GDP. The Dhaka Stock Exchange (DSE) was originally established in the Pakistan era and continued after Independence, although there was very limited activity. The Chittagong Stock Exchange (CSE) was formed much later, in 1992. The SEC was established in 1994 to replace the Controller of Capital Issues, which was located in the Ministry of Finance. As of June 20, 2003, the Dhaka Stock Exchange listed 260 securities comprising 241 companies, 10 mutual funds, and 9 debentures. The Chittagong Stock Exchange lists most of these same companies, with the two exchanges trading the same shares. This is an unusual arrangement that can potentially cause trouble if there are different rules and standards imposed on the two exchanges. In addition, it discourages an exchange from trying to toughen its rules since the company may simply allow trading on the other exchange. 523. Listings and initial public offerings (IPOs) occur at the rate of about 20 per year, which is about a 9 percent per annum increase in number of companies. Whether this rate is considered low relative to the growth of the economy is uncertain. There is informed opinion that the quality of the recent IPOs is weak.216 The diligence of the SEC in reviewing the IPOs has also been questioned.217 The general sense of the business sector is that there is unsatisfactory growth in IPOs. 524. The stock market grew steadily in capitalization and in price, accelerating in 1996 in an explosive bubble that collapsed by the beginning of 1997. The causes of this bubble are uncertain. One view holds that it reflected a failure of governance to arrest the expectations of the market; however, this bubble grew on public expectations of rising prices and it is likely that most participants were fully aware of the fact that collapse was inevitable. While the authorities could perhaps have fed more securities into the market and slowed down the rate of price increase, such intervention would likely have simply extended the bubble. Since this collapse, the market has regained some ground but is still below the index price at the beginning of the boom. 525. The Investment Corporation of Bangladesh (ICB) is another institution that has played an important role in the past in Bangladesh. ICB has several different functions: it manages investment accounts and provides brokerage services; it operates mutual funds and unit trusts; it has provided bridging loans to companies that were preparing for listing; and has generally served as a merchant bank. ICB has substantial power. It is estimated that it controls 20 percent of shares through the mutual funds and investment 216 DSE Annual Report 2001-2002. See Bangladesh Enterprise Institute (2003), ”A Comparative Analysis of Corporate Governance in South Asia:Charting a Roadmap for Bangladesh” (Stage 1: Diagnostic Study of the Existing Corporate Governance Scenario in Bangladesh), March 2003 217 157 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 accounts that it operates. It has now formed three subsidiary companies: one to handle brokerage and investment accounts; one to serve as a merchant bank; and one to operate new mutual funds and unit trusts under SEC rules. The existing mutual funds and unit trusts remain with the parent ICB. ICB funds do not now come under the SEC rules and it has proven impossible to open up this area to determine what has taken place over the past decade. ICB has played a powerful role in the capital market in the past. Its role will be different under the new system if the three subsidiary companies are really allowed to operate independently. 526. Credit rating agencies have a critical place in the emergence of a capital market. The SEC has now approved one such company. Credit Rating Information and Services Ltd. (CRISL) is a private company, established jointly by foreign rating firms, local financial institutions and local individuals. Its main purpose is to provide ratings for capital markets, using a methodology based on international principles. In addition, training and quality monitoring has been offered from Duff and Philps Credit Rating Co., a large U.S. rating firm that was approved by the SEC in October 2001. A rating organization provides objective guidance to the public and also upholds standards that listed companies will ideally strive to reach. Failure to obtain a high rating can be expected to provide some impetus for improvement. At the same time, companies cannot overcome the reality of the market conditions in which they operate, so there is only limited room for an organization of this type to have an impact in Bangladesh. 527. This significant development has been complemented by positive media attention for favorable ratings. In November 2002, two private commercial banks, Southeast Bank and Dhaka Bank, were both rated A- by CRISL, with their “strong fundamentals, asset quality, profitability, growth rate, and consistent efforts to maintain capital adequacy and required liquidity” duly praised in the press.218 Similar coverage occurred when the Industrial Promotion and Development Company (IPDC) was rated A in April 2003 by CRISL.219 CRISL remains the sole rating company in Bangladesh. Other credit rating companies may follow, although the market is small. This experience underlines the important role of the media in promoting informal, horizontal accountability in the financial sector and other areas. 2. Governance Issues a. Insider trading and market manipulation 528. While some would argue that insider trading and market manipulation are criminal activities that are outside the ordinary scope of governance analysis, and moreover that insider trading on the stock exchanges is not so great a problem in Bangladesh as it is in some countries, it merits attention. The usual triggers for insider trading activity include announcement of the results of the company’s performance; mergers and acquisitions; achievement of a technological breakthrough of relevance to the market; or award of a major contract. Apart from the first example, these triggers are only marginally relevant in the present condition of the Bangladesh industrial sector. 529. As for announcement of company results, there is so little confidence in the reports issued by companies that there tends to be no clear response to such 218 219 The Daily Star, November 15, 2002, “Southeast, Dhaka Bank Secure A-Rating.” Star Business Report. The Daily Star, April 14, 2003, “IPDC Achieves Best Financial Institution Rating.” Star Business Report. 158 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 announcements. A common practice is to announce strong, unaudited, half-yearly results. While the actual audited results are often less satisfactory, participants in the stock markets are well aware of this bias and are not induced to buy on the basis of the half-year reports. In addition, it is difficult to maintain secrecy regarding important changes in the performance of a company, so that unusual levels of trading may actually serve to leak information into the domain of public knowledge. While there are clear examples of insider knowledge, this is not yet a serious problem in Bangladesh. Market manipulation is certainly possible and there is reason to believe that manipulation of this kind occurred during the 1996-97 boom and bust. There may be examples of stocks being ramped to induce artificial and temporary price increases. The SEC has the capacity to identify such cases, although it may prove difficult to punish such manipulation. b. Boards, owners, and management 530. The classic issue in corporate governance is the difference in interests among management, owners, and Boards of Directors. In Bangladesh this emerges in a rather different light than in the industrialized countries. First, the ownership of most listed companies remains in the hands of the sponsors of the companies. If not a full majority, there is typically a large share in the hands of the founders. Typically this is a family, so that the major shareholders are a tightly knit group under the control of the founder. While this is changing gradually, it is a slow process. There is little difference in the interest of the Boards comprising the major owners and the management. In Bangladesh there is limited professional management. Instead, the children of the founders are returning to Bangladesh following education abroad and assuming a place in company management. The children have generally received advanced training in management and business and are expected to raise the level of professionalism. The minority shareholders face the greatest problems where their interests are different from those of the Board-management group. The actual extent of the abuses of the minority shareholders is uncertain. 531. The most serious issues emerge from the observation that most listed companies are members of a “group” that includes unlisted private limited companies and, in some instances, other listed companies. The behavior of these groups leads to abuses arising from the shifting around of funds; however, whether this actually harms the minority shareholders is another question. Most investors in Bangladesh are in for the long term, having decided that the investment is one that will pay off in the long term. Buying and selling shares to exploit short-term price changes is not very common. This attitude is one of the reasons for the relatively low level of activity in the equities markets. In addition, many shareholders are locked in, having purchased at the high prices of 1996, and are hoping for a revival of the market. In this sense, the minority shareholder has put his faith in the individual who runs the company and, having made that decision, is likely to stick with the company. Finally, returning to the point made in the introduction about the corporate veil, discrimination among types of owners creates the real basis for the behavior of the sponsors. The behavior of people and markets will also act to correct differences in risks and returns and rules cannot keep this from happening. In effect, many of the arguments regarding corporate governance in listed public companies arise from the simple fact that these are in fact not genuinely limited companies. 159 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 c. Industrial groups 532. Many of the listed companies are members of groups owned by the same family. The largest of these groups, Beximco, has eleven listed companies and many privately held companies. Almost every listed company belongs to a group. The current tax laws do not permit consolidation of companies into a single company for the purposes of taxation. This implies that the group has an interest in distributing profits to minimize their tax burden and if there are different holdings by sponsors, which of course there are, the taking of profit may discriminate against the minority shareholders. Corporate governance is undermined here, as there is a clear separation of interest among the sponsor-mangers from those of other stockholders. In this case, the tax laws bring out this difference. d. Transparency of listed companies’ accounts 533. Observers are unanimously agreed that the standards of auditing of listed company accounts are not satisfactory. The issues here are well understood but there is difficulty in breaking out of the impasse that exists. There are four considerations: (i) manger-owners want to control the presentation of the accounts; (ii) audit fees are very low and in most cases insufficient for a proper audit; (iii) the number of experienced auditor firms is small and improvements in the capacity of the auditor industry are very slow; and (iv) SEC rules and tax laws apply great pressure on the listed companies to declare dividends. All of this leads to misrepresentation of company results; hence, there is always a suspicion that company accounts are not correct. The poor results and the low consequent dividends are accordingly attributed to misrepresentation of the actual situation of the company. There could be many reasons for such misrepresentation by the manager-owners, but the point is that such suspicions ultimately arise from the presumed weakness of the auditing. The audit industry seems to have divided into two groups. One group tries to meet high standards and carries out audits largely for organizations that pay them appropriate amounts. The second group is technically weaker and cannot compete for the most remunerative audits. Those in the latter category work for low fees and do not maintain appropriate standards. Instead they primarily use trainees for their work and pay them very little. Generally the quality of the persons in the industry is declining.220 It is this split in quality and the existence of two markets for audits that leads to the current problems. Without question, the accounts of most listed companies are not transparent and may not accurately reflect the outcome of company operations. e. Implementation of SEC rules dealing with corporate governance 534. The SEC, established in 1993 with the passage of the Securities and Exchange Commission Act, has substantial power to set new rules. The Securities and Exchange Ordinance (SEO) of 1969 provides the basic framework for the regulation of the equities market. Amendments to the SEO made in 1995 and 2000 confer broad powers on the SEC to intervene in the operations of a listed company. One view holds that these amendments provide such broad powers that the SEC can, in effect, change the See Bangladesh Enterprise Institute [BEI] (2003), ”A Comparative Analysis of Corporate Governance in South Asia: Charting a Roadmap for Bangladesh” (Stage 1: Diagnostic Study of the Existing Corporate Governance Scenario in Bangladesh), March 2003. 220 160 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Companies Act without legislative approval insofar as listed companies are concerned. The SEC has issued many rules that have an impact on corporate governance. These are focused on ensuring that annual general meetings are held and properly conducted, announced dividends are paid, and the Companies Act is followed. The SEC has recently introduced some positive changes. These include the requirements that listed companies must audit their annual accounts within 120 days following the end of each year and that audit reports are submitted within an additional 14 days. Listed companies are required to hold AGMs regularly, with delays of up to three months permitted. Biannual reports are to be issued within one month of the end of the first month of the fiscal year. The SEC has also been more active in cases of alleged fraud and default. 535. While considerable progress has been made in these areas, the implementation of rules is sometimes confronted with court cases. For example, a current case (August 2003) involves failure to pay a dividend despite SEC instruction to do so, because there is a court case demanding that the company pay a higher dividend than announced. The difficulty with going to court is that the resolution of the case can take a very long time. During that time the SEC is hamstrung. Little is being done to accelerate the court cases linked to the financial sector and it is unlikely that there will be much improvement in the near future. There are means to handle this—for example, by requiring payment into an escrow account pending resolution of the issues. In general, the SEC faces difficulties as a result of the inability of the courts to move promptly to resolve conflicts. Many of the issues related to the security laws and their enforcement are new to the justice system in Bangladesh. Until this situation is remedied, problems will persist and the SEC will continue to face grave difficulties in regulation. 536. The basic problem in regulation of the securities industry is that there are enormous powers granted to the SEC. The interpretation of these powers rests on the assumption that when a company shows poor performance, it reflects an inclination on its part to defraud the shareholders. Research has shown that SEC staff are using company performance as a proxy for compliance.221 When reviewing financial statements, SEC staff look specifically for negative changes in profits and revenues. The argument holds that when bad results occur, they arise from misrepresented accounts in the past. There are of course many reasons for poor performance and the SEC argument is not convincing. Moreover, this approach is backward looking and does not indicate which companies are following improper accounting practices at present. 537. Does SEC rule making discourage the use of the capital market to raise funds? This view is frequently advanced, but at this time it is surely stretching the point to believe that the SEC has an influence of this magnitude on the performance of the capital market. Performance is more powerfully influenced by real factors such as high interest rates, reduced investment in large industry, and the withdrawal of the foreign portfolio investors. In fact, the initial public offerings (IPOs) continue to be oversubscribed. While the SEC has tried to play a strong hand, the actual implementation of critical financial matters has still not really cost the listed companies very much. The problem with companies entering the stock market rests elsewhere. Weak investment demand by large size companies is the most critical factor. What one looks for are successful companies that are trying to become larger and prefer to go to the market for the funds to avoid loan financing. The absence of such companies 221 See BEI (2003), ”A Comparative Analysis of Corporate Governance in South Asia.” 161 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 reflects the difficulties in new projects. For example, companies in the ready-made garment sector are generally not listed on the stock market, and most of the textile companies are listed on the stock market but are not currently expanding capacity. Organizations of this kind, which require substantial equity, are arguably the very types of companies that could lead to market expansion. f. Implementation capacity of the SEC 538. In contrast to the rule making power of the SEC, its implementation capacity is weak. This arises from shortage of personnel, inability to retain capable professional officers, low compensation, and inability to provide continuing training. The SEC reports that its staff roster has been declining, making implementation of responsibilities increasingly difficult. While the SEC is able to recruit good staff, the compensation is very poor so that the most talented staff soon receive offers from the private sector. In one sense, society is clearly signaling that it does not want to regulate the equity markets since it will not commit the resources to do so. At present staffing levels, the SEC has little chance of fulfilling its responsibilities. On the other hand, without better compensation, it is impossible to recruit and hold the caliber of staff required. There is no other solution. If the Government wants to have a strong SEC, it must provide adequate compensation and recruit professional staff with the technical skills to do the work. Efforts to build staff with contract employment and training, while at the same time retaining government pay scales, have not been successful. With an undermanned SEC, the prospects of improved governance of the capital market are limited. g. Implementation capacity of the stock exchanges 539. The two stock exchanges have some responsibilities in supervision of the capital markets. Each is building some capabilities but there is little that can be done at the exchanges. The nature of the exchange management really prevents these organizations from being strong regulators. Critical issues such as holding timely annual general meetings and providing necessary audited accounts are ultimately driven by the SEC. h. Role of Investment Corporation of Bangladesh 540. The role of the Investment Corporation of Bangladesh (ICB) remains uncertain. The extent to which the new companies that ICB has formed will act independently will only be known over the next few years. The brokerage business will have to survive in the competitive market without funding from ICB or indirectly from the Government or the banking system. The merchant banking business will also have to survive in a competitive environment. The most critical area is the operation of unit trusts and mutual funds. There is little competition from the private sector at this time. As this is an area in which there is little role for the Government, the early privatization of this component is an essential indicator of the prospects for improved governance in the mutual fund market. i. Black money in the equity markets 541. An important area of governance is the decision of Government to allow black money to be invested in the capital markets without inquiry into its origins as long as the 162 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 shares are held for two years. This idea prompts considerable controversy and its impact on good governance is complicated. The intent of the practice is to try to induce greater supply of funds to the equity markets, so as drive up prices and create more interest for businesses to enter this field. It is unclear how successful this move will be. Deep distrust of the Government on issues of this kind persists, and there must be a clear demonstration that the Government means what it says.222 j. Tax policy 542. The 2003 budget makes extensive use of tax policy to try to stimulate the capital market. The details of this are not so important as the concept that underlies it. In effect, the tax system is arranged so that benefits are given to those companies that pay high dividends and hold their AGMs. Companies that do not do so will find their tax assessments increased. In addition to this, a 15 percent tax on dividends is imposed but dividends are tax-free income to the shareholder. Finally, the tax rates are differentiated by sector. While the last point is a matter of policy, these tax rules are likely to encourage manipulation of accounts. Actually, the owners of the companies concerned would like to pay high dividends, as they own most of the company. The group structure of most businesses may enable them to shift funds to pay high dividends from those companies in which they hold a high share of ownership. Tax policy rules of this kind lead to elaborate accounting maneuvers to realize tax savings. F. Insurance Industry 543. The insurance industry remains very small in Bangladesh. It comprises a number of companies that sell life insurance and a number that provide general insurance. The Ministry of Commerce regulates the industry through the Controller of Insurance. The Controller has been a part time position and has not played a very active role in trying to supervise the activities of the insurance industry. 544. The nature of insurance requires that the companies take the funds that are collected in premiums and invest them in low risk assets. The return from these investments and the insurance premiums themselves provide the funds from which payments are made. The supervision rules are of three types: (i) limits on behavior of firms with respect to how they go about selling insurance; (ii) rules regarding the investments that can be made; and (iii) rules with respect to payments of claims. At present, the lack of a continuous effort to track and supervise leaves the industry in a somewhat uncertain state. The life insurance companies are following the necessary rules and tighter supervision is unlikely to expose any serious problems. The general insurance companies face more serious problems. Awareness of these problems is increasing and the Government is now reviewing the supervision procedures and is expected to introduce some substantial revisions. 545. The performance of the insurance industry is influenced by the existence of two important government owned insurance companies. These companies do not feel that they have to follow the established rules since their position as state-owned enterprises protects them from adverse consequences of their actions. 222 Specifically, there is a fear that once one has revealed to the tax authorities that one has black money, one would remain categorized as such indefinitely, so that even if the decision is withdrawn a year or two later, one would remain vulnerable to harassment and negotiations in the future. 163 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 546. The diversification of financial assets and ways to manage funds are important factors in improving the financial sector. The insurance industry is one that should expand rapidly over the next decade in providing services that are widely demanded within the economy. As this happens, the risks in the industry will increase unless there is an improved level of supervision. Attempts to supervise the industry in its present state by regular civil servants are not really viable, and the present supervisory structure is not sufficient to deal with an expanded insurance industry. The supervision effort should be managed by persons who are committed to this task for a long period of time and who can expect to receive appropriate remuneration. 547. There are numerous complaints about the general insurance business from both sides, including allegations of suspected fraud by policyholders and slow or unsatisfactory payments by the insurance companies in settling legitimate claims. The supervisory role of the Government includes smoothing out these disputes without taking sides, which poses a challenge with respect to government owned insurance companies. There is less conflict between the life insurance companies and their clients. G. Pension Funds 548. There are numerous pension (provident) funds in Bangladesh. Their investment rules are limited. This is an area where there is great potential and demand but the regulatory environment is not very satisfactory. Positive steps must be taken to create a demand for companies to manage pension funds. While the Deposit Pension Scheme (DPS) operated in the commercial banking system was very successful, its high fixed interest rate of 15 percent could not be sustained in a period of lower inflation in the 1990s and the banks gradually stopped taking such deposits. The events surrounding the DPS demonstrated that this responded to a felt need of the population, but nothing has emerged to take its place. This is an example of a rigid regulatory environment not being able to adapt to changing conditions. There is no clear authority responsible for the development of pension funds. H. Micro Credit 549. Micro credit institutions are another type of financial organization that has prospered in Bangladesh. Small loans are made under supervision by a group to raise the probability of repayment. Although interest rates and costs are high, these small borrowers rarely have access to any other kind of organized credit market, so their alternative is the informal market that charges higher interest rates. 550. The supervision of micro credit organizations is a continuing issue in Bangladesh. Some of the larger organizations have resisted any supervision from Bangladesh Bank and prefer self-regulation. This is a matter of concern as there is considerable potential for abuse among the hundreds of micro credit organizations that operate under minimal oversight or scrutiny. To the extent that these organizations have created deposits, the issue of responsibility for the custody of the deposits arises. In general, micro credit organizations require a more thorough scrutiny by regulatory agencies and agents of informal, horizontal accountability. 164 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 I. Accounting Standards and Disclosures 551. The supply of accountants in Bangladesh is relatively low, with less than a thousand certified as of June 1999. The limited supply of qualified professionals represents a barrier to enforcing higher accounting standards in Bangladesh. Why is the supply of accountants so low? Several factors work against expanding the accountancy profession. First, the process of training for qualification as a chartered accountant is quite demanding, involving four years after graduation from university. During this period the compensation of the student is small and the work is rigorous, both in preparing for the examination and in carrying out the business of the company to which the student is attached in conducting audits. As a result, the supply of qualified chartered accountants is low. Second, the companies have not been interested in good quality audits and see their auditors as part of their public relations activities. The price competition in the profession and the peculiar fact that the compensation of the auditors is a matter for discussion at annual general meetings implies that the fees are not adequate. The low fees means that the accountancy firms can only make progress by engaging a large number of students on low salaries to do the work. Third, the combination of a shortage of trained auditors and low fees interact in this way to keep people out of the industry and to reduce competition. 552. In addition, companies often see little value in obtaining a high quality audit. The fee schedule of the Institute of Chartered Accountants of Bangladesh (ICAB) recommends a minimum audit charge of Taka 60,000 for a company with gross sales of up to Taka 10 million, but the actual market rates being paid for an audit by companies of this size are between Taka 10,000 and Taka 15,000, which barely covers the costs of conducting an audit, and provides few financial incentives to obtain formal accounting credentials. On the other hand, the absence of legal threat against accounting impropriety provides no incentive to meet professional standards, as opposed to client demand. As a recent World Bank study observed, “in the whole history of Bangladesh there has never been legal action against an auditor for professional negligence.”223 553. Apart from the low supply and quality of accountants and auditors, problems also arise in inconsistency and weakness in the official set of standards. While the ICAB adopted 22 out of 41 International Accounting Standards (IAS) as Bangladesh Accounting Standards (BAS), many of these adoptions were made in the original form of the IAS, and do not include subsequent amendments. In effect, BAS are now substantially inconsistent with international norms. Current accounting standards in Bangladesh do not impose full disclosure requirements, which effectively allow companies to wield significant discretion over auditing practices. Without full disclosure, complete assessments cannot be made of a company’s financial status and future prospects. In addition to these loopholes in current standards, disciplinary mechanisms for non-compliance are not in place, which further weakens controls on company behavior and transparency. 554. The Institute of Chartered Accountants of Bangladesh (ICAB) sets standards through its Technical and Research Committee. The law provides ICAB with a monopoly over all auditing services, and requires ICAB members to apply BAS and auditing standards (BSA) relating to external, general-purpose financial statements. As noted above, the poor level of accounting standards in Bangladesh today are due to the 223 World Bank (2002), Bangladesh: Financial Accountability for Good Governance, Dhaka, Bangladesh. 165 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 mutually reinforcing negative forces of poor quality audits produced by accountants and low fees paid by companies. The low fee structure reduces incentives for quality audits, and the low quality audits reduce incentives to pay highly. 555. The inadequate training provided partly accounts for the poor quality and low supply of accountants. While a high number of students join the accounting training institutes each year, only 30 to 35 graduate as trained accountants. This is partly due to the use of English as the medium of instruction, whereas education in Bangladesh generally tends to be conducted in Bangla. The two training institutes (ICAB and ICMAB) are both currently working to improve their programs, by planning an Academic Complex. The World Bank is working with ICAB to establish an English Learning Center, as well as to modernize its Computer Training Center. 556. The curriculum for accounting training also needs to be updated and restructured. ICAB training materials date back to 1982-83, and the training course is designed only for full professional status. There is scope to introduce greater flexibility into the training program, such as creating sub-professional programs, to produce qualified technicians that could support full-fledged accountants in their work. This would reduce the current high dropout rate, and raise the productivity of available accountants. 557. There is currently a lack of disciplinary mechanisms within the accounting profession to ensure ethical practices and technical consistency among members. While ICAB has a published Code of Ethics and an Investigation and Disciplinary Committee responsible for investigating outside allegations, the system remains inadequate as it depends on self-regulation and external complaints. ICMAB is in the process of introducing a Code of Ethics. The SEC is playing a greater role in reviewing the audited accounts and insisting that improvements be made. This regulatory oversight is the most important step that can be taken to improve the auditing process. Bangladesh Bank has established similar improved standards for audits of the commercial banks. It is only the regulator that can require better quality audits. 558. The private sector will not raise its standards by itself. The only possible force for good auditing that may come from the private sector is the entry into the equities market of foreign investors—although this is unlikely to be an important factor in the stock markets in the next five years. Strong domestic institutional investors are not yet in the market and there is no sign of such investors entering the market in the immediate future. 559. If the regulators can successfully enforce quality standards, the accounting industry will respond with higher fees and ultimately the industry will grow larger. In the past, neither the SEC nor Bangladesh Bank was prepared to raise auditing standards. Without insistence on the part of regulators, audit standards will not improve. Adoption of international standards will not be successful unless there is a determined effort by the regulators to see that this is actually done. J. Independent Regulators 560. There are a number of agencies, both governmental and non-governmental, that perform a regulatory function with respect to the performance and behavior of economic agents. Government regulators include: the Registrar of Joint Stock Companies and Firms (RJSC), the SEC, and Bangladesh Bank. Non-governmental regulators include 166 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 the ICAB, the Chittagong Stock Exchange, and the Dhaka Stock Exchange. The fact that there are so many agencies involved in monitoring and enforcing the private sector creates complications for the consistency and effectiveness of enforcement. Companies themselves have raised the issue of regulator governance. The role and scope of regulator actions are not well defined, which has led some regulators to act beyond their official scope of authority. This high level of discretion has caused companies to complain about the arbitrary nature of some rules and rulings passed by regulators, as well as the lack of options to appeal these rulings. a. Registrar of Joint Stock Companies and Firms (RJSC) 561. RJSC is the official depository of all statutory reports submitted by companies in Bangladesh. While all public companies are required to submit annual financial statements, private companies have no similar obligations. This inconsistency is exacerbated by legal ambiguity regarding the roles and responsibilities of RJSC. While it is only supposed to act as a report depository, its actions have gone beyond this function to actually have an impact on the behavior of firms. For example, RJSC has been known to impose restrictions on the acceptance of a company name for registration, which is an arbitrary and entirely subjective criterion. The written law requires companies to file a satisfaction of mortgage with RJSC, while the latter issues requisite notices prior to recording the satisfaction. The law as practiced by RJSC imposes an additional requirement of a counter-signature to be provided for mortgages, which is outside the stipulations of the law and creates additional effort on the part of company owners. According to the law, RJSC has no authority to either accept or reject filings made by companies, while in reality RJSC only accepts such filings after a review of all the records of a company. These extensions of authority by RJSC discourage companies from filing records, and are possible only because of ambiguous wording in the law, rather than as a result of explicit and intentional legal authorization. 562. The problems in the law are exacerbated by administrative weaknesses. Staff members do not receive training on the role of RJSC or on company law. While about 2,500 to 3,000 companies register with RJSC each year, there are only about 50 staff available at the registrar to process the documents submitted. Documents are processed manually, except for a recent addition of an online search function for company names. The administrative inefficiency is apparent in the fact that no records are available with respect to the number of public and private companies. While the law provides for RJSC to penalize public companies that fail to file annual reports, the penalties are only one taka per day of default and paid only if a company voluntarily makes a late filing at the registrar, rendering the penalty system essentially ineffective. These inefficient registration procedures result in lengthy procedures for locating files, which may require additional informal payments to expedite the search. Supplementary Note on State Owned Enterprises (SOEs) and Privatization 1. State Owned Enterprises 563. It is relevant to include a closing note on state owned enterprises due to their impact on the fiscal health of the State, the overall enterprise efficiency of the economy, and the solvency of the banking system. It is also relevant for analyzing the balance of roles between private and public sectors in stimulating economic growth. 167 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 564. Most public enterprises in Bangladesh are characterized by negative net worth, negative profit margins, and technical insolvency. The consistent overall losses of SOEs means that they require heavy state financing each year for continued operations. This financing comes from net long-term borrowing, state equity injections, and finance deficits through inter-corporate arrears, arrears to the State, and changes in domestic bank debt incurred that year. This poor financial performance reduces the competitiveness of the industrial sector and places a significant burden on the national commercial banks, reducing overall bank asset quality. Instead of facing financial consequences for poor performance, the SOEs continue to receive financing from NCBs each year regardless of performance, thereby undermining any incentive for improving business practices. State financing further adds to public debt and budgetary pressure and diverts public resources from investment in other potentially productive areas. There is therefore a need to improve the performance of SOEs through realigning their operating incentives and strengthening corporate governance. 565. The corporate governance of SOEs is extremely weak, since these organizations do not view themselves as corporate enterprises. The first level of misalignment of incentives lies in the nature of oversight. As SOEs report to government agencies, their organizational behavior tends to be politically rather than commercially motivated. For example, labor tends to be hired not on the basis of individual qualifications and productivity, but rather on the basis of family and personal ties and regionalism. Similarly, wages are not priced according to productivity and costs of labor, and output prices are not based on costs of production. These pricing practices operate without the disciplining effect of the market. 566. Within SOEs, there is no specified group of shareholders to exert control and call for careful monitoring. In principle, SOEs are owned by the public while the Government holds responsibility to monitor them. These government agencies themselves exercise control, and often do not include efficiency and economic growth objectives in their management of public enterprises. Even when commercial goals are included as management objectives, they frequently conflict with partisan interests. This is complicated by the fact that government agencies are not homogenous, static organizations, but rather take the form of a shifting coalition of interest groups that are accountable to a variety of powerful stakeholders, including labor unions. SOEs are therefore instructed with a set of guidelines that mirror this plethora of interests, including maintaining high employment, maintaining price stability, and creating infrastructure for economic growth. SOE management is appointed by government authorities, often without reference to business experience or skill. Little action is taken to check irregularities or to monitor the state of financial management in the sector, and individuals are not held accountable for their actions. 2. Privatization 567. The poor alignment of economic incentives suggests that the SOE sector will not improve in performance unless measures are taken either to introduce a greater commercial focus or to privatize these enterprises. This section discusses the approach to privatization. It is important to note that there are several types of enterprises that might be suitable candidates for privatization. The following sectors will be reviewed as potential candidates: manufacturing, transport, energy, and telecommunications. 168 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 568. In the manufacturing sector there is no reason not to privatize all SOEs. They are uniformly disruptive of parallel private sector operations, as well as inefficient, and there is little hope of improving their performance within the context of government ownership. Furthermore, they are a drain on the budget and do not actually represent a very large share of the manufacturing sector. The basic privatization problem is that other than the land there is almost no value in these enterprises. Their net worth is negative in most cases so no one would buy them unless the liabilities are removed. 569. The transport sector has a number of enterprises that should be privatized. Here there is probably real value available, but there are problems. For example the government attempted to privatize Biman but set a series of conditions that made it impossible to find a buyer. Biman is an interesting example, as many of the problems of the SOEs emerge in considering how it could be privatized. First, there is the excess staff that would have to be dealt with. Second, there are some assets that are overvalued and others that are undervalued. The accounting procedures do not recognize the market value of the assets, whereas this is of significant interest to prospective buyers; thus, the value of the aircraft is less than is carried on the books, while the value of gates at Heathrow and New York, flying rights to the Middle East, and other factors have real market value but are not perceived as such in accounting practices. 570. The energy sector comprises a large number of enterprises, most of which are potentially profitable, but the sector is troubled by pricing rules and by overstaffing. The enterprises are prime candidates for privatization if the Government was prepared to move forward in this direction. 571. Finally, in telecommunications the Government’s efforts to raise revenues causes the retention of the Bangladesh Telephone and Telegraph Board under government control. BTTB is about to extend its operations into the mobile phone area, thus bringing the Government into direct competition with the private sector. In this sector, the Government is moving away from privatization and trying to expand its role. 572. Progress in privatization is very slow. In the early 1980s Bangladesh had the most ambitious and successful privatization program anywhere but the program lost momentum in the mid-1980s and has never revived. For example the Privatization Commission listed 105 enterprises for privatization, scheduled for 1994-95. During the period 1992-96, however, only 13 SOEs were privatized. What are the problems? Why is this effort so unsuccessful? The basic reason is that there is widespread opposition within the civil service, as well as within the enterprises and their holding corporations. The sources of this opposition are ideological, cultural, and personal. Among a limited section of the elite, there is still a preference for the SOE as the right way to organize enterprise and a belief that the large corporations and businesses should be under government management. To defend this view, proponents point to the condition and behavior of large business enterprises in Bangladesh. The cultural resistance arises from distrust of the private businessperson, who is seen as inferior to civil servants and members of civil society. Finally, everyone involved with SOEs are perceived to benefit in one way or another. This may take the form of payments, provision of transportation, opportunities for travel, or access to guesthouses. Moreover, surplus labor represents another group of beneficiaries that is naturally averse to privatization. These and other views and vested interests help to shape opposition to privatization. 169 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 573. There are two critical substantive problems with respect to privatization that are relevant to governance: 574. First, there is the policy environment. For example, there is considerable interest in trying to privatize the sugar industry. The sugar sector is in very difficult shape and it is clear that the government does not have the will or resources to improve it; however, the economic potential depends critically on government decisions with respect to imports, and other matters. The problem is not so much whether there is a proper trade policy but that the Government has been unable to make up its mind in setting clear policy. If there were a set and stable policy for sugar, then the valuations of the plants would follow from that and the private sector would respond accordingly. With an uncertain policy environment, no one can confidently value the plants that may be privatized. The policy problem is clear: the more protection afforded, the higher the value of the industry, but the higher the domestic price of sugar. The governance issue here is the importance of making policy and sticking to it. 575. Second is the need for consistent regulations and procedures—in effect, an operations manual for the Privatization Commission. Currently, privatization decisions are being made on an ad hoc basis. There is no comprehensive set of steps and procedures to link the decisions made at the political level to the actions and responsibilities that devolve from these decisions. At the Cabinet level there are generalized decisions to privatize, but then these must be implemented and on this there is no agreement. The Commission has prepared such operating rules and policies and is waiting approval. Until this can be achieved, the process of privatization will continue to be controversial and open to challenge. Box 2 Closure of Adamjee Jute Mills The closure of Adamjee Jute Mills in 2002 shows that the damage that SOEs are inflicting on the economy can be curbed with sufficient leadership and political will. Adamjee Jute Mills had been one of the largest jute mills in the world. It supported the families of about 25,000 workers in Narayanganj, and ran four schools in the industrial town. The mill was also one of the most unprofitable enterprises, with continuing losses. Closure of Adamjee was predictably a controversial issue, and a difficult one to complete politically. The mills were a traditional center of trade unionism, and had created many trade union leaders. The subsequent livelihood difficulties of discharged workers were another responsibility that the Government had to discharge well. The closure of these mills was achieved through a combination of political will, compensation packages, and donor pressure. The need for consistent and sustained implementation in such economic restructuring plans is also showcased in the Adamjee Jute Mills example. Alleged delays in payment of outstanding dues of Taka 38 crore to farmers led to smaller farmers and members of the Jute Traders Association confronting the Bangladesh Jute Mills Corporation (BJMC) in protest. The delays in payments and consequent burden on farmers’ survival led to a threat by the association members to launch a “fast-unto-death” program on BJMC land, and to take the case to the courts. The lesson from this case is that if there is will and determination then the closure of the SOE can be achieved; however, its privatization was not accomplished. Central to the success of this closure was a willingness to work out with the union leaders an agreement on closure. Without the union leadership fighting the closure it could be successfully accomplished. In some way it appears from this case that it is easier to close the SOEs than it is to privatize. 170 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 576. Most manufacturing SOEs have considerable debts that make them technically bankrupt. The management of these loans is an important part of the privatization process. Most loans of this kind have to be paid off by the Government or there will be no positive price at which the asset can be sold. These SOEs are worth very little apart from the land. If the Government actually wants the privatization process to result in continuing operation of the establishments, it must strike the debt from the balance sheet, permit the businesses to sell off surplus land, and authorize the reduction of the labor force by the private owner. The governance issue here is the ability and will of the Government to move ahead in actually completing the transactions. 577. Privatization policies also need to take into account negative social consequences, including increase in unemployment, especially in industrial towns heavily reliant on the SOE for jobs. As yet, safety net policies do not exist. Without adequate compensation packages, it is unlikely that privatization programs will be successful, due to the significant power wielded by militant labor unions within SOEs. Box 2 assesses the experience of the closure of the Adamjee Jute Mills. 578. Good governance in the privatization area should focus first on establishing the operating principles of the Privatization Commission and, second, on ensuring that the path to privatization is clearly prescribed in written rules. Among other things, the rules should ensure that failure to act after Cabinet approval of a privatization is not acceptable behavior. Whether privatization will work or not will depend on the quality of these rules and procedures, but for governance the essential point is to establish clear, transparent, and predictable rule-based procedures. 171 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER X SMALL AND MEDIUM ENTERPRISE DEVELOPMENT A. Introduction 579. Small and medium enterprises (SMEs) are the dominant source of industrial employment (80 percent) in Bangladesh, with about 90 percent of industrial units falling within this category.224 Among these, more than 50 percent are small enterprises that employ less than 20 workers.225 Given its sheer size, the small business sector is an important source of private sector development and economic growth, particularly in the transformation of the economy from agriculture to industry and services. In secondary towns, cottage industries226 appear to predominate—with SMEs representing the largest industrial units in the local economy (Figure 1). 580. While the majority of SMEs are in the service and retail sector, the sector includes several industrial categories, including food, beverage, and tobacco (33 percent), texile and leather (20 percent), and metal products (15 percent). In recent years, the ready-made garments (RMG) industry has grown substantially. Agroprocessing and poultry have also become important activities in SME development.227 Figure 1: Distribution of Enterprise Size, Mymensingh Town 10-100 employees, 2% 3-9 employees, 31% 1-2 employees, 67% Microenterprise (1-2 employees), Very Small Business (3-9 employees), Small and Medium Enterprise (10100 employees) Source: The Asia Foundation (2003). 581. This chapter considers the ways in which governmental, financial, legal, and regulatory institutions and civil society either constrain or encourage the growth of SMEs. Many of the governance issues affecting the SME sector are similar to broader private sector experience of the business environment. While major changes in the 224 Based on Industrial Policy 1999, the Government of Bangladesh defines an SME as employing between 10 and 99 employees, or with an investment of up to US$6 million. The Government further defines cottage industries as industrial units in manufacturing or servicing, generally run full-time or part-time by family members, with total investment limited to Taka 500,000. Donor agencies apply varying definitions. For example, DFID defines an SME as employing 5 to 400 workers, while the IFC definition uses 50 to 500 workers, with total assets between $250,000 and $10 million. 225 Najmul Hossain (1999), The Small and Medium Enterprise Sector in Bangladesh, Report commissioned by The Asia Foundation, Dhaka, Bangladesh. 226 The Government defines cottage industries as industrial units in manufacturing or servicing, generally run full-time or part-time by family members, with total investment limited to Taka 500,000. 227 Asian Development Bank (2001), Quarterly Economic Update, September 2001, at 10. 172 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 SME policy environment have historically tended to result from broader economic changes rather than specific sectoral initiatives, studies have demonstrated that weak governance often imposes disproportionate costs on SMEs. For example, informal payments associated with rent-seeking in Bangladesh appear to consume a higher percentage of income for SMEs than for larger businesses228. Inefficiencies in governance, policy, and regulation translate into higher formal and informal costs of doing businesses. For SMEs, these costs constitute a greater proportion of total cost, and therefore a greater burden on operations, than for either large businesses with more monetary and informal political resources or for micro-enterprises that operate outside the regulatory framework. B. Key Governance Issues 1. Policy Environment a. Fiscal policy 582. The manner in which government revenues are raised and financial resources are allocated and expended can be an important determinant of the business environment for SMEs. All registered firms with an annual turnover greater than Taka 1.5 million must pay the 15 percent value added tax (VAT).229 To mitigate the impact on the earnings of small businesses, the law stipulates that enterprises with annual turnover less than Taka 1.5 million are subject to turnover tax at the rate of 2.5 percent in lieu of paying the VAT. This ceiling is low enough that most small enterprises earn revenues above the limit, making them subject to the VAT rather than the turnover tax. The large gap between VAT and turnover tax rates creates strong incentives for firms to underreport their earnings. In addition, business owners report that VAT officials frequently seek payment of unofficial fees in addition to the VAT. Together with the tax, these amount to a significant financial burden. Businesses therefore have much to gain from colluding with officials to under-report their turnover, thereby avoiding VAT payments.230 583. Cottage industries are exempt from taxation regardless of annual turnover, which has served as a benefit to the sector. At the same time, the policy may create an incentive to remain small and to continue to engage in informal, home-based activities rather than enter the more formal economy. NGOs are also exempt from taxation, but in this case the distortion may come from NGOs that have succeeded to the point where arguably they should be paying normal taxes rather than receiving a special competitive advantage over other commercial enterprises. Combined, these attempts to mitigate the impact of the VAT on small businesses appear to have created an inconsistent array of incentives and disincentives that do little to promote an efficient and competitive small business sector. 584. Other forms of taxation, such as Excise and Supplementary Duties, are applied on items without specification of enterprise size, thereby placing a disproportionate tax burden on smaller enterprises. Technically, SMEs are able to apply for tax holidays 228 Najmul Hossain (1999), The Small and Medium Enterprise Sector in Bangladesh, at 20. A value-added tax is a consumption tax, which is levied at each stage of production based on the value added to the product at that stage. 230 Asian Development Bank (2002-2003) Strategic Framework and Interventions in the Finance, Industry, and Trade Sectors, TA No. 3698-BAN: Review of the Finance Industry and Trade Sectors & Strategy Formulation-Final Report, at 36. 229 173 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 based on their size categories as set out by the National Board of Revenue. In practice, the process is long and complicated, requiring sponsoring agencies to request approval from the National Board of Revenue. One complication for small businesses is that sole proprietorships may not apply for the tax holiday, making most SMEs ineligible for this benefit. As sole proprietorships, SMEs are also required to pay a wealth tax if incomes exceed Taka 2.5 million, which does not apply to larger companies. Inadvertently, tax policies that were designed to raise revenues from the wealthy have become a significant burden for small business owners. 585. These fiscal policies create a business environment that favors large enterprises. In some cases, the laws reflect the interests of large and well connected businesses, but in many other instances, a hostile environment has been created by a patchwork of policies and regulations that emerged over the years from a process that included virtually no participation of the small business community. It is difficult to determine the extent to which these impediments negatively impact the growth of SMEs, as tax evasion is widespread in Bangladesh, but even when taxes are not collected they may provide opportunities for officials and inspectors to collect side payments. b. Industrial policy 586. In the fourth Five Year Plan, SMEs were singled out as a development priority, and were allocated Taka 2.0 billion for public development, or 0.58 percent of the total public development budget. Only 69 percent of this allocation was actually expended during the period and the fifth Five Year Plan (1997-2002) allocated a smaller share for development of this sector. Public development budgets are best used for investments in long-term enabling infrastructure and would be more conducive if applied for improvements in health, education, energy, and transport infrastructure that will stimulate long-term growth prospects rather than on targeted policies to stimulate growth of certain sectors. 587. Industrial policies directly targeted at SME development generally have not been successful in Bangladesh, as in other countries. Programs that have sought to promote SMEs in particular sectors have often failed as a result of capture by special interests. For example, the Bangladesh Small and Cottage Industries Corporation (BSCIC) has been running an Industrial Estate project since the 1960s, with the goals of poverty alleviation through income generation, self-employment through small and cottage industry activities, women entrepreneurship development, and strengthening of the rural economy. The project is premised on the strategy of setting aside land for small enterprises and providing each unit with electricity and other necessary infrastructure to operate businesses. The state subsidies provide incentives to both SMEs and large enterprises to locate in these industrial estates. The result has been an informal secondary market and land prices beyond the purchasing power of most SMEs. As a result, in estates such as in Sylhet wealthy individuals have set up shopping centers but no industries and are the main investors in the estate.231 In other cases, misappropriation of funds designated to prepare the estate for industrial purposes has meant that there is no demand for the space. The Bhola industrial estate has become a grazing ground, while entrepreneurs in Bhola district cite erratic power supply as a The Bangladesh Observer, “Financial Incentives Needed to Set Up Industries in Sylhet BSCIC Estate,” April 27 2002. 231 174 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 deterrent to investment.232 These difficulties exemplify why economists do not recommend policies targeting SMEs. 2. Financial Institutions233 588. Weaknesses in the banking system combined with very high rates of loan default have resulted in banks that are highly risk-averse. In many cases this is a rational response by the banking sector to an environment in which access to credit depends on privileged connections and borrower responsibilities are poorly understood. These political economy factors mean that lending is normally accompanied by terms that include interest rates that currently range from 14 percent to 22 percent, lengthy documentation requirements, and real estate security amounting to 200 percent of the loan amount. These requirements add to the cost of capital and effectively restrict SME access to credit 589. High collateral requirements are directly linked to perceived risk in the environment. Government schemes to target money for economic growth purposes through Nationalized Commercial Banks are marked by high default rates that have distorted financial markets. In December 2002, the non-performing loan ratio of NCBs was 34 percent (an improvement from 37 percent a year earlier), compared to 16.7 percent in private banks (a slight improvement from 17 percent the previous year). 234 Lenders must also hedge against the high cost of repossessing goods used to secure loans in the event of default. Where legal proceedings commence on a defaulted mortgage, a repossession action can take between three years and a generation to complete.235 Cases of this kind are dealt with through the Money Loan Courts, which, as explained in Chapter VI, are burdened by case backlog, corruption, and poorly trained staff. To some extent, over-collateralization may be an attempt by commercial banks to signal to borrowers that they are serious about repayment and to hedge losses associated with repossession through the courts should the loan go bad. 590. Moreover, the current secured finance236 law comes with a variety of statutory provisions and judicial precedents, such that security instruments and requirements differ between mortgages, pledges, charges, and leasing or hire-purchases. Transactions that are equivalent in value and purpose are nevertheless treated in different manners depending on the security in question, thereby creating different legal requirements and adding to delays. A more efficient system would classify collateral according to value, and design security agreements based on collateral classification rather than the form of transaction. Alternative forms of collateral such as accounts receivable, letters of credit, and chattel paper are not practiced. The credit reporting system, despite recent computerization, remains outdated and inconsistent. Reporting is required for charges on company assets and floating charges, but not for pledges and hypothecations or encumbrances against assets for sole proprietorships. Since most The Independent Bangladesh, “Bhola BSCIC Estate’s Fate Uncertain,” February 25, 2003. Corporate governance issues within the banking sector affecting economic growth are discussed in Chapter IX. Readers should refer to this chapter for a more detailed analysis of governance constraints in the financial sector. 234 Asian Development Bank (2003), Quarterly Economic Update, March 2003, at 7. 235 Patrick Meagher (1998), “Secured Finance for SMEs in Bangladesh,” JOBS Program, IRIS, University of Maryland at College Park. 236 Secured finance refers to financial transactions requiring security (including real estate and non-real estate security). 232 233 175 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 SMEs are sole proprietorships, credit reporting is therefore much less stringent for the sector. The computerized Credit Information Bureau places reporting requirements on debts of Taka 10 lakh and higher, but this information is not freely available. The debt information takes on average two months to become available, and even then can only be accessed by regulated financial institutions and relevant government agencies. The lack of transparency therefore reduces the utility of credit reporting, lowering incentives for timely repayment behavior. Since the CIB system does not work efficiently, companies and financial institutions have less of an incentive to both feed information into the system, and to rely on it for credit information. 591. Collateral requirements are cited as the primary barrier to SME access to credit. Any loan greater than Taka 100,000 requires real estate security, and/or endorsement from an influential person.237 Even then, collateral does not offer effective protection to lenders. Inefficiencies in the land titling system impose a high cost on loan processing, and reduce the value that can be extracted from collateral. Part of the inefficiency stems from incomplete land surveys that have not been updated since 1918, and from the delays involved in the title and mortgage registration systems. The security` registration system is paper-based and highly unreliable. Multiple deeds can exist for a single parcel of land, and forgery and incomplete documentation are common. 592. A number of donor-funded government programs have been designed to extend credit to the SME sector in the face of these problems. These include ADB’s SME Development and Expansion Program (SME-DEEP), the International Finance Corporation (IFC)’s Small Enterprise Development Fund (SEDF), and the United States Agency for International Development (USAID)’s Job Opportunities and Business Support (JOBS) program. While each project has made important contributions to the sector, governance weaknesses, corruption, and bureaucratic inefficiency have affected the ability of SMEs to enjoy the full, intended benefits of these initiatives. It should be noted that, while the majority of private firms are considered microenterprises by government definition, a large proportion of these enterprises are not generally eligible for borrowing in Bangladesh’s large micro-credit market. 3. Infrastructure and Public Service Delivery 593. The poor state of basic infrastructure and public utilities provision increases costs for SMEs both in production and in accessing markets. The most commonly cited concern is irregular power supply, particularly in large cities, which has an impact on manufacturers that are dependent on electricity and on retail and service providers who require power to service customers. SME owners are likely to suffer more than large businesses from the poor quality of energy supply, as they lack resources to make independent provision for alternative energy supplies, such as stand-by generators. Deregulation of the power sector has been proceeding in a gradual but steady fashion. The 1996 Private Sector Power Generation Policy allowed for private sector involvement, and led to the addition of Independent Power Producers (IPPs) and urban power companies. This increased the generating capacity of the country to 4,005 Megawatts (MW). Actual availability of energy for general public consumption, however, remains at only at 2,850 MW, below system capacity. This is discussed in further detail in Chapter XIV. 237 Patrick Meagher (1998), Secured Finance for SMEs in Bangladesh. 176 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 594. The poor quality of roads and rail systems are another source of high costs for SMEs that must move their goods to market. This problem is compounded by informal costs such as time delays from traffic congestion, and reported demands for regular payoffs to the police along highways.238 The Government is making some movement towards improvements in transport. A Private Sector First Policy (PSFP) for transport infrastructure development and management is under consideration by the Government, a National Land Transport Policy239 has been drafted, and a list of projects for private sector investment in infrastructure are included for the first time in the Annual Development Program 2003-2004. Feeder roads are not only under-funded, but suffer from a confusion of agency oversight. The Roads and Highways Department (RHD) and the Local Government Engineering Department (LGED) share responsibility for maintaining feeder roads. As a result, a large proportion of feeder roads are unpaved and poorly maintained.240 Further reforms in opening and regulating the sector are currently supported by ADB and other donors. 595. Difficulties in the telecommunications sector restrict SME access to customers, suppliers, and business service providers. For fixed lines, waiting times are estimated at 4.4 years on average and connection fees at Taka 18,400.241 The sector has seen improvements with the establishment of the Bangladesh Telecom Regulatory Commission (BTRC) in June 2002. The establishment of the BTRC creates a competitive regulatory environment for telecommunications, with active private sector participation.242 Private investment in the telecommunications sector has already contributed to a rapid increase in the teledensity (number of telephones per 100 persons) of the country, with a large proportion of the increase occurring in the cellular mobile telephone market.243 The influx of private service providers in the telecommunications industry is believed to have reduced fixed costs and waiting times for business owners. For SME owners, and for smaller sole proprietorships in particular, this may represent a significant reduction in the costs of doing business. 596. Scarcity and monopoly provision of public utilities (electricity, gas, and water) create incentives for rent-seeking, often to obtain connections sooner. Businesses also face alleged pressure from bill collectors to collude on utility bills, with the required payment amount lowered in return for kickbacks to officials involved. Businesses that refuse to pay kickbacks face increased harassment and more stringent billing.244 Table 1 shows entrepreneur and household perception ratings of corruption and service quality in urban public utilities. Corruption ratings are high across the board, while service quality ratings are poor in all agency categories for both households and enterprises. Moreover, enterprise ratings of corruption tend to be higher than those of households. 238 In a nationwide survey of 1500 enterprises, sixty percent of businessmen surveyed reported paying bribes to the police, and over one third reported paying bribes to local mastaans and political activists (36 percent and 38 percent respectively). See World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, at 22. 239 The policy covers integrated strategic development of roads, ports, and railways, and provides guidelines for private sector involvement in these transport modes. 240 World Bank. (2003), Rural Transport Improvement Project, World Bank, Bangladesh. For a more detailed discussion on the state of the transport infrastructure, please refer to Chapter XIII. 241 S.M. Uddin, (2001), Current Situation of E-Commerce in Bangladesh. Presented at the Asia Pacific Telecommunity Meeting. Unpublished. 242 Asian Development Bank (2002), Bangladesh Country Strategy and Program Update 2003-2005. 243 S.M. Uddin (2001), Current Situation of E-Commerce in Bangladesh. 244 Najmul Hossain (1999), The Small and Medium Enterprise Sector in Bangladesh, at 20. 177 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Table 1 Public Utility Ratings HH 8.0 Ent 8.4 Service Quality Ratings HH Ent 2.5 1.3 Gas Company Water Supply 5.3 7.1 3.3 Na 6.1 7.1 3.3 2.6 Telephone 5.7 7.4 3.2 2.5 Agencies Electricity Supply Corruption Ratings HH: Households’ Evaluation; Ent.: Entrepreneurs’ Evaluation 0 = Low; 10 = High Source: The World Bank. (2002), Bangladesh: Improving Governance for Reducing Poverty. 597. Other public services are equally problematic. In rural areas, waste disposal and sewage is the responsibility of local government, but insufficient revenues result in services simply not being provided, with consequent health and environmental implications that have a direct impact on SME owners. A number of donors, including ADB, World Bank, and the Government of Germany are working to improve such infrastructure, particularly in rural areas. 4. Regulatory Regime 598. The market liberalization reforms that took place in the 1980s greatly improved the ease of setting up and operating SMEs. Sanctioning procedures and other regulatory barriers were eased, while trade barriers (including import procedures) were reduced. More importantly for SMEs, agricultural input markets were liberalized and the government embarked on privatization schemes for many state-owned enterprises. Nevertheless, with the exception of reduced regulatory burden for the garments industry, the liberalization of the industrial sector has lagged behind other reforms. A “plethora of quasi-controls” remain with regard to licenses, permits, and certifications required for businesses to begin operations.245 599. To establish an enterprise, an entrepreneur is required to procure a trade license from the local government body by paying statutory fees under the Companies Act 1994. Studies indicate that each step in the licensing and registration process involves bribe payments and time delays, representing significant transaction costs. Registration with the Registrar General246 involves not only the greatest amount of time (2.8 weeks), but also one of the largest bribes (190 percent of the registration fee), and is practiced by the highest percentage of surveyed businesses (76 percent) (Table 2)247. S. Ahmed (2002), The Politics of Reform in South Asia: Bangladesh and Pakistan,” Dhaka, World Bank, at 31. 246 The Office of the Registrar General is responsible for the registration of companies under the Companies Act 1994. More details on business registration under the Companies Act can be found on http://www.vakilno1.com/saarclaw/bangladesh/companies_act.htm 247 World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty, at 19. 245 178 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Table 2 Time and Money Required to Obtain Registration and Licenses Time Taken to Register the Firm (weeks) Bribe as Percentage of Registration Fee Percentage of Surveyed Enterprises that Paid Bribes 2.8 2.1 2.1 190 204 130 76 47 53 1.5 1.7 119 177 75 36 1.9 162 47 1.4 2.0 85 155 62 57 For Registration Registrar General Chamber of Commerce City/Corporation/Municip ality Cooperative Society Trade Association For Licenses City/Corporation/Municip ality Zila/Thana Parishad Trade Association Source: World Bank. (2002). Bangladesh: Improving Governance for Reducing Poverty. World Bank, Bangladesh. Table 3 Waiting Time, Official Unofficial Payments to Obtain Illustrative Utility Connections, Permits, and Licenses in Mymensingh Town Services Telephone connection Electrical connection Construction permit Registrar of Joint Stock Companies Municipality/operatin g license Gas connection Total Waiting Time Official Fees Unofficial Payments (days) (Taka) % of Mean Media % of Mean Media % of Mean Media Firms Firms n Firms n n 6.9% 134.6 90 6.9% 16,420 18,400 6.9% 2,833 2000 9.7% 21.3 15 8.6% 2,763 974 500 0.2% 0.4% 7.0 4.4 7 4 0.2% 0.4% 200.0 132 200 150 0.2% 0.4% 0 0 0 0 56.9% 4.2 2 56.4% 327 200 52.1% 212 25 0.8% 64.6 45 0.5% 2,300 7.8% 38,081 35,000 0.1% 20,000 20,000 Note: The “% of Firms” column refers to the share of firms reporting payments made for selected services. The mean and median figures refer to those firms making payments. Source: The Asia Foundation. 2003. 600. The inefficiencies of registration and other regulatory requirements may differ between large cities such as Dhaka and Chittagong, and smaller, mid-sized towns. For example, a 2003 survey conducted by The Asia Foundation and Data International Ltd. in the secondary Town of Mymensingh found that businesses did not identify the process of licensing and registration as priority problems (See Table 3). At the provincial 179 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 level, most firms (over 90 percent) are sole proprietorships and obtain licenses from municipal authorities rather than registering their business. In large cities, where higher numbers of firms are required to register as opposed to taking out a license, this process appears to be more onerous (See Table 3). 601. In the same Mymensingh survey, it was also found that bribes that are paid, either to access services or to obtain permits, tend to have a heavier impact on revenue for smaller enterprises than for larger ones (See Table 4). Table 4 Annual Average Unofficial Payment by Size Class, Mymensingh Town Size ME VSB SME Total % of Firms 9.6% 5.0% 0.7% 15.2% Minimum (Taka) 20 20 200 20 Maximum (Taka) 10,000 14,000 20,000 20,000 Mean (Taka) 864. 1,628 4,900 1,290 Mean as % of Sales 7.2 4.1 1.2 5.9 Note: The “% of Firms” column refers to the share of firms reporting payments. Unofficial payments refer to one-off payments made to obtain services or permits. ME = MIcroenterprise (1-2 employees), VSB= Very Small Business (3-9 employees), SME = Small and Medium Enterprise (10-100 employees). Source: The Asia Foundation. 2003. 602. A number of regulations do not distinguish between firms by size and may place a particular burden on SMEs. For example, the Factories Act, 1965 requires all manufacturing firms that employ more than 10 persons to register with the Office of the Chief Inspector of Factories and Establishments, in order to facilitate oversight of factory working and safety conditions. These working and safety standards are not differentiated according to firm size, and their provisions are unrealistic for small enterprises. The Act has allegedly become a source of lengthy delays and rent seeking by local authorities.248 Similarly, the Department of Environment (DOE) requires all industrial firms to complete a certification process for pollution and safety standards that does not distinguish between the different operating environments of small and large businesses. 603. Visits by regulatory and administrative officials are supposedly aimed at monitoring and assisting enterprises to adhere to safety, sanitary, environmental, and tax regulations and statutes. Table 5 shows the number of visits made to enterprises in Mymensingh Town. The perception is raised that multiple, time consuming visits may, in many instances, be motivated by rent-seeking rather than legitimate enforcement. Excessive monitoring and supervision causes entrepreneurs to lose time and creates implicit pressure to pay bribes. 248 Najmul Hossain (1999), The Small and Medium Enterprise Sector in Bangladesh, at 19. 180 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Table 5 Number of Visits by Regulatory and Administrative Authorities Annually, Mymensingh Town Authorities Municipality Sanitary inspector Labor inspector Fire and building safety Land registration office Police Income tax authorities VAT authorities Environment % of Firms 9.3% 2.3% 3.0% 1.9% 0.5% 1.0% 23.6% 9.2% 0.5% Min 1 1 1 1 1 1 1 1 1 Max 12 12 52 4 1 12 12 12 1 Mean 2.1 4.0 6.4 1.9 1.0 2.8 1.5 2.9 1.0 Median 1 4 4 1 1 1 1 1 1 Note: The “% of Firms” column refers to the share of firms reporting payments made for selected services, And other values refer to those firms reporting visits. 604. It should be noted that the Factories Act, 1965 only applies to industrial units that employ more than 10 persons, and therefore excludes most cottage industries. DOE’s Environment Conservation Rules 1997, which establish compliance standards and fees for all industrial units in Bangladesh, similarly exempt cottage industries (other than certain ones that are specifically listed in its classification) from requiring a Clearance Certificate from the DOE. These exemptions, in addition to the aforementioned exclusion of small and cottage industries from VAT payments, act as strong incentives for cottage industries to remain small, in order to avoid the additional licensing, taxation, and informal payment burdens that accompany business expansion249. 5. Legal Framework and Enforcement 605. Bangladesh’s judicial system is marked by procedural inefficiencies and perceptions of corruption that dissuade many potential litigants from turning to the courts to resolve legal problems. Many SME owners are unable to afford the costs involved in completing lengthy court procedures and lack the financial resources or connections necessary to influence favorable outcomes. As a result, SMEs may seek alternative forms of contract enforcement and dispute resolution that are more efficient than the formal court system. 606. Commercial undertakings between SMEs rely more on personal ties and connections as forms of guarantee than on paper contracts. Entrepreneurs are more averse to entering into contracts with strangers; rather, they tend to seek personal recommendations, basing their decisions on the reputation of the other party in the community concerned. Business disputes are also more likely to be settled through mediation by local leaders or mutual relations than through the formal legal system. This reliance on informal ties therefore acts as an alternative form of security in the SME business environment. Most SMEs finance their businesses using either personal funds or through borrowing from personal relations.250 249 Asian Development Bank (2002), Strategic Framework and Interventions in the Finance, Industry, and Trade Sectors, at 36. 250 In a survey of enterprises in Mymensingh, over 90 percent of survey respondents had obtained financing 181 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 607. Though these existing informal practices may be sound and more effective than formal legal recourse, the weakness of the formal system still imposes costs on SME activities. Reliance on personal relations, local reputation, and past experience as the main criteria for engaging in joint business activities necessarily reduces the amount of economic activity generated. A legal framework that allowed public information, transparent contracts, enforceable rules, and efficient dispute mechanisms should, in principle, enable economic agents to transact at much lower costs. Given the deeply entrenched problems of the formal system, it may be possible to realize some of these potential economic gains through concurrent efforts to enhance informal dispute resolution mechanisms in addition to formal justice sector reforms. 608. Similarly, law and order is a commonly cited barrier to private sector growth. There is a perception among many SME owners that police fail to fulfill their protection, enforcement, and investigative roles. In large cities, extortion by organized criminals, or mastaans, is a major concern of businesspersons.251 Moreover, there is a perception that police may play a collusive role in these activities, by either refusing to pursue criminals or by releasing offenders in exchange for bribes.253 6. Civil Society 609. A large number of business associations exist in Bangladesh to represent private sector interests. Those that exercise an influential role at the policy level are the Federation of Bangladeshi Chambers of Commerce and Industry (FBCCI) and the Bangladesh Garments Manufacturers and Exporters Association (BGMEA). These organizations tend to be dominated by large, powerful industrialists with strong political connections. Small business interests are unlikely to benefit from FBCCI and BGMEA participation in economic policy decision-making unless their interests coincide with those of large companies. Sectoral associations may be more successful in this regard but run a high risk of seeking special treatment for their sector. Many of the national chambers offer business development service (BDS) programs to improve the internal governance of SMEs, largely funded by donors. 610. National associations representing small and cottage industries include the National Association of Small and Cottage Industries of Bangladesh (NASCIB), the Women’s Entrepreneurs Association (WEA), and the Bangladesh Agro-Processors Association (BAPA). To date, these associations have yet to demonstrate significant impact in terms of policy leverage and representation of constituent interests. All national-level associations appear to have weak branches and few linkages with constituencies outside of the largest cities. Moreover, they cannot be said to represent national interests, even when they do advocate for small business members. 611. Outside of Dhaka, where SMEs tend to be the larger businesses in their community, they dominate formal chambers and have privileged access to local either from personal savings or personal borrowing. The Asia Foundation (2003) The Business Environment and the Role of Supporting and Regulatory Institutions: An Assessment of a District Town in Bangladesh, at 25. Other studies focused at the national level report similar findings. See Patrick Meagher (1998), Secured Finance for SMEs in Bangladesh, JOBS Program, IRIS Center, University of Maryland at College Park, at 2. 251 In a nationwide survey of 1500 enterprises, over one third reported paying bribes to local mastaans. World Bank, (2002), Bangladesh: Improving Governance for Reducing Poverty, at 22. 253 Ibid at 7-9. 182 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 policymakers. Despite this leverage, the effectiveness of local chambers is questionable. They often see themselves as representing the apex body, the FCCI, in the town rather than vice-versa. In some instances, they exclude microentrepreneurs from joining, thereby failing to represent the majority of the private sector in their town. Micro and small enterprises are instead served by informal business associations called samities. Samities are constituted on sectoral or geographic (such as a market or street) lines and provide a number of important services. Headed by an elected executive committee of president and treasurer, samities provide security and trash collection, sometimes run informal credit circles, and interface with government officials including tax collectors, police, and officials on behalf of members. A survey in Mymensingh found that only 4.7 percent of business owners surveyed were members of the formal chambers, while 24.4 percent were members of market samities.254 Chamber members demonstrate low satisfaction levels with their chamber, while samity members tend be more satisfied with the services provided by samities (See Table 7). Table 7 Perceptions of Samity and Chamber Effectiveness (percentage) Issues Chamber Samity Neither No Don’t Comment know 22.9 10.2 Solving local mastaan problems Dealing with income tax and VAT authorities Dealing with public utility authorities Help in resolving conflict with clients/ suppliers /others Law and order (police protection) 1.2 27.6 38.0 0.2 6.5 51.1 19.8 22.4 0.0 10.1 46.3 20.2 23.4 0.0 21.1 47.1 19.5 12.2 0.7 12.3 47.3 19.7 19.9 Advocating pro-business policy changes 0.0 5.1 36.6 22.1 36.2 Marketing Getting information on legal or regulatory changes/requirements Help in obtaining credit 0.0 3.4 53.5 20.5 22.6 0.0 9.3 36.9 21.0 32.8 0.0 1.4 56.7 19.1 22.8 Note: Percentages represent firms responding in the positive. Source: The Asia Foundation (2003). 612. If local chambers are to be effective in serving SMEs, they need to improve their focus on serving members and develop linkages both with samities that represent smaller firms and national apex bodies that have access to central policymaking processes. 613. SME specific issues have received increased media attention, which is an encouraging sign for generating greater public awareness on the needs of this sector. The link between independent research and media reporting should be strengthened, in order to diversify information sources and viewpoints and to improve the quality of reporting. 254 The Asia Foundation (2003), The Business Environment and the Role of Supporting and Regulatory Institutions: An Assessment of a District Town in Bangladesh, at 43. 183 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 C. Issues And Opportunities for Reform 614. The main constraints to SME development, which include the legal and regulatory framework, quality of governance, infrastructure (particularly electricity and transport), and bottlenecks in the financial systems, are faced across the economy as opposed to being unique to SME owners. Accordingly, the SME sector is most likely to benefit from focused government efforts to improve the enabling environment for business, enforce discipline in the financial sector, and reduce corruption in publicprivate interactions. Building on its support for SME development, ADB recently completed a comprehensive study on Strategic Framework and Interventions in the Finance, Industry, and Trade Sectors, which devotes a chapter to SME development and export expansion.255 The combination of issues facing the SME sector—which concern the nature of SMEs as businesses and how they grow, the legal and policy framework in which they operate, and various risk management issues—reflect the interplay of sectoral and core governance in the SME sector and underline the importance of concurrent sectoral and core governance initiatives in ensuring that SMEs achieve their full potential as engines of national economic growth. The following governance issues are of particular importance to future sectoral interventions. Their interrelationship is illustrated in Figure 1. 1. Policy 615. Government industrial policy towards SMEs currently focuses on direct support, such as subsidized industrial estates, direct purchasing of cottage industry products, and subsidized business development services and credit. These policies, while costly to the State, have proven largely ineffective in promoting new activities. Instead, they have tended to distort the policy environment and to create new obstacles to growth for most existing businesses. A more sustainable approach would be to focus on removing distortions and regulatory burden in the economy. For example, fiscal policy and tax administration should be reviewed to remove provisions that discriminate against sole proprietorships or create perverse incentives for firms to stay small to avoid taxation. Tax rates should be rationalized so that incentives for collusion with tax collectors and under-reporting are mitigated, with the tax code remaining simple to understand. 2. Financial 616. Financial sector reform efforts will have an important impact on making credit more readily available to SMEs. In particular, measures to ensure that banks can manage risk effectively should be supported. These include simplification of current loan security procedures, and revision of the security registration and credit information systems. The inefficiencies created by the problematic land titling system have resulted in tenure insecurity that reduces the ability of firms to provide collateral. One priority action is therefore to create a transparent, efficient land administration system that provides secure property rights through enforceable contracts. This would improve the incentives for business activity. 617. Strengthening loan procedures, credit information, and property rights are economy-wide concerns. As discussed in Chapter IX, the banking system is already 255 Asian Development Bank (2002-2003), Strategic Framework and Interventions in the Finance, Industry, and Trade Sectors. See in particular Chapter 2 (November 2002). 184 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 troubled by poor credit discipline, overstaffing, inadequate regulation, and corruption. 256 It is therefore important that the Government act pragmatically when designing or discussing SME access to credit. While there are encouraging signs that financial institutions are willing to explore alternatives to collateralized loans, these will have the most measurable impact in an environment in which SME lending is considered a profitable, relatively low risk proposition. Measures to increase lender capacity need to be taken with complementary measures in privatization and corporate governance reform. 618. It appears that the majority of SMEs, with the exception of women-owned SMEs, do not have access to Bangladesh’s pervasive micro finance market. Large-scale providers such as Grameen Bank and BRAC target micro enterprises (often homebased self-employment) rather than more commercial enterprises. In the survey on enterprises in Mymensingh, only 0.6% of enterprises cited NGOs as a source of finance257. Commercial banks such as Sonali Bank have lent through cooperative associations and village societies, but have experienced difficulties in recovering these loans.258 International experience has demonstrated that SMEs can in fact be a very profitable marketing segment. For example, in Indonesia the success of Bank Raykat Indonesia has led a number of commercial banks to start competing for the SME market. Support to micro finance institutions to move up market may be helpful in expanding access to credit. Figure 1 Relationship of the Various Factors That Influence SME Growth and Performance 256 Asian Development Bank (2001) Asian Development Outlook 2001. www.adb.org/Documents/Books/ADO/2001/BAN.asp 257 The Asia Foundation (2003) The Business Environment and the Role of Supporting and Regulatory Institutions: An Assessment of a District Town in Bangladesh, at 25. 258 Meagher, P. (1998) Secured Finance for SMEs in Bangladesh.” JOBS Program, IRIS Center, University of Maryland at College Park. at 20. 185 and Regulatory Reform) Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Cost of Production Access to Finance SME (Energy) (Financial Reform) Sector Access to Markets (Transport) 3. Legal and Regulatory Framework 619. SMEs in Bangladesh are constrained by archaic legal and regulatory structures that impose registration, monitoring, supervision, and security requirements that take time to attend to and reduce business efficiency. Requirements that represent appropriate government regulatory and oversight interests are poorly administered and tend to frustrate rather than facilitate honest business practices. Other essential legal and regulatory elements, such as security of title to land, efficient judicial procedures for the enforcement of contractual obligations, and assurance of law and order are largely absent. These deficiencies raise the cost of doing business and may actually bar certain types of business that would prosper in a more conducive legal environment. The launch of the Legal and Judicial Capacity Building Project by the World Bank and other donor agencies259 aims to address these and other issues, but it will take some time for reforms to begin to register in the business affairs of SMEs. In the meantime, alternative dispute resolution mechanisms may facilitate SME business dealings, while improvements in the commercial code and other laws affecting small business will also contribute to a more conducive environment for SME growth.260 4. Registration and Statistical Monitoring 620. Responsibility for registering businesses is shared by a combination of national and local agencies whose coordinating capacity is presently limited. Consequently, the registration system fails to provide a reliable information base for monitoring enterprise structure and performance in the context of land use and urban planning, fiscal compliance, import-export integrity, safe working conditions, environmental compliance, and statistical progress monitoring. For example, the annual Census of Manufacturing Industries and other survey functions of the Bangladesh Bureau of Statistics is inadequately funded and poorly managed.261 5. Secured Transactions Legal Framework 621. A modern secured transactions framework founded on a secured transactions law and a computer-based national electronic registry system for moveable assets will benefit the majority of small business owners who are more likely to pledge moveable property than land as collateral for credit.262 As discussed in Chapters VIII and XV, 259 For a more detailed description of the project, see Chapter VI. Asian Development Bank (2002-2003) Strategic Framework and Interventions in the Finance, Industry, and Trade Sectors. at 41. 261 Ibid, at 41-42. 262 Ibid, at 42. 260 186 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 ADB’s planned Good Governance TA will help to strengthen governance and corruption prevention in secured transactions. 6. Land Administration 622. As cited in several connections above, reform of the land titling system will have a positive impact on SME development and other sectors, reducing the volume of lengthy litigation and one of the primary causes of social conflict in Bangladesh. For the SME sector, clarification of property rights and security of title will provide entrepreneurs with improved access to credit through the pledge of real property as security for lending.263 7. Improved Law and Order 623. Improvements in the present law and order environment, in which SME owners face pressure from criminal elements and dishonest businesspersons prosper, will help strengthen the enabling environment for business development.264 8. Infrastructure and Public Service Delivery 624. SME development will benefit from improvements in local infrastructure and public service delivery that are presently constrained by weak governance standards and other factors. The previously referenced ADB study concluded that the most urgent service sectors to be addressed are ports and power. Governance reforms and technical upgrades are needed to improve the efficiency of Chittagong and other major ports. The power sector also needs to be improved and developed through policy reforms focusing on restructuring of sectoral finances, tariff rationalization, and other issues discussed in detail in Chapter XIV. There is also a need for credit and investment components focused on support for power generation, essential transmission, and distribution strengthening to meet the energy needs of an increasing number of customers and to improve supply to existing customers.265 The National Land Transport Policy currently under consideration plans to bring several transport modes into one integrated strategic framework for development, and to bring greater funding into those that have traditionally been neglected. The Annual Development Program 2003-2004 has set aside projects for private bids. 9. Civil Society 625. Reforms in financial, legal, and regulatory systems and infrastructure discussed above should be implemented with opportunities for direct participation by SME owners. Accordingly, it is important to increase space within established channels for entrepreneurs to voice their business concerns. This can be achieved through broadening policy dialogue to include regional chambers and samities and increasing the policy advocacy role and capacity of these organizations. Research in Mymensingh shows that in mid-sized towns, medium enterprises and smaller businesses are joining separate business associations. Relationships between the formal and smaller informal associations are characterized by a combination of tensions and collaboration. Given the 263 Ibid, at 42. Ibid, at 43. 265 Ibid, at 40-41. 264 187 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 limited resource capability of small samities and the greater policy leverage of larger chambers, effort should be directed towards supporting collaborative projects between the two groups to ensure that the interests of smaller businesses are represented. 626. The media plays an important informal, horizontal accountability role in raising levels of transparency and accountability in the public sector, and in highlighting the indirect negative impact that broad, non-discriminative policies have on SMEs in terms of regulatory and fiscal burden. Technical assistance directed at strengthening media knowledge of SME-specific constraints to growth will significantly improve the quality of business and economic reporting and help to make government policies more accountable to business owners. 627. In addition, research institutions need to conduct more studies within the SME sector in order to improve measurement indicators and sharpen policy recommendations in this area. Independent research also helps to diversify the sources of information on SMEs, and to reduce dependency on BSCIC-generated information. This also serves to enhance transparency and accountability in the sector. Potential areas of research include the ability of “graduates” of NGO micro finance programs to access formal credit, rural versus urban barriers to credit access, and gender-specific barriers to SME entrepreneurship. CHAPTER XI EDUCATION A. Overview 628. In the three decades since Independence, Bangladesh has made significant progress in increasing access to education and expanding the geographic coverage of the education system. Primary education reforms have been especially effective, with enrolment increasing from 72 percent in 1990 to 91 percent in 2000. The gender gap has narrowed with an increase in female enrolment, including among the very poor. 266 The traditional disparity between urban and rural enrolment has also been reduced as enrolment increases among the rural population, while the literacy rate for children over 266 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, Dhaka, at 51. 188 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 seven has increased from 24 percent in 1991 to 50 percent in 2000. These and other achievements are comparable to countries with higher per capita income.267 629. Despite these achievements, the full potential of education reform has not been met. Advances in enrolment, gender parity, and literacy have yet to be matched by improvements in education management.268 Management constraints have affected the quality of education. Student attendance rates are low at 62 percent, while teacher absenteeism is high at an average of 5 to 20 percent. As the economy evolves, the standard curriculum is increasingly less relevant to the career aspirations of students or consistent with employment opportunities. Students have little contact with teachers and the quality of classroom instruction is low. Finally, passing and completion rates are especially low.269 630. A recent World Bank survey reports that parents are increasingly dissatisfied with the education system. Sixty-five percent of households surveyed expressed dissatisfaction with the quality of education generally, and with the standard of primary education in particular. Parents of primary school students are sensitive to the perceived increase in corruption in and administrative neglect on the part of the Directorate of Primary Education. They are increasingly bound to incur expenses over and above those born by the State.270 Respondents noted problems in the supply of textbooks that are supposed to be provided by government, especially in the case of poorest students. Poor families face particular difficulties in ensuring quality education for their children and in securing their entitlement to stipends for female education. 271 However the issues are characterized, weak governance lies at the heart of most constraints to educational development in Bangladesh. 631. Weaknesses in a system of centralized management and administration have left the education system vulnerable to corruption and partisan interference. Corruption is perceived to occur in personnel recruitment and management, production and supply of textbooks, public examinations, construction and maintenance of schools, and stipends for poor students and girls. As a result, improvements in education have not occurred on a scale relative to the investment. In addition, education administration is subject to centralized bureaucracy, with inadequate devolution of decision-making authority to local representatives of central government agencies and/or local government bodies, and few opportunities are extended for communities and families to play a role in education policy and management at the local level.272 B. Legal and Administrative Structure and School Operations 1. Legal and Administrative Structure 632. Article 17 of the Constitution prescribes the basic obligation of the State to provide universal education: 267 Ibid Ibid. 269 Ibid at 52. 270 World Bank (2002), Bangladesh: Improving Governance for Reducing Poverty. at 25-26. 271 Ibid, at 27-28. 272 The World Bank (2001), Building on Success to Make a Strong Education Sector Stronger. Policy Brief #7: Education. at 8. 268 189 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 The State shall adopt effective measures for the purpose of(a) establishing a uniform, mass-oriented and universal system of education and extending free and compulsory education to all children to such stage as may be determined by law; (b) relating education to the needs of society and producing properly trained and motivated citizens to serve those needs; (c) removing illiteracy within such time as may be determined by law. 633. The education system in Bangladesh consists of five years of compulsory primary education (Classes 1-5), three years of junior secondary education (Classes 68), two years of secondary education (Classes 9-10), and two years of higher secondary education (Classes 11-12). The post-senior secondary higher education system comprises degree colleges, universities, and other higher-level institutions.273 There are three educational streams: vernacular, religious (madrasah), and English-language. a. General management structure 634. Education is administered through a series of regulatory laws passed in the years following Independence. Original laws have been succeeded by new legislation in some cases, while in others they have been amended by successive administrations. Primary education is regulated by the Compulsory Primary Education Act, 1990, while secondary education is administered in accordance with the Bengal Education Code of 1930, as amended. 635. Primary Education: The Ministry of Primary and Mass Education (MOPME) has overall authority for primary education. The Prime Minister presently holds the ministerial portfolio. The MOPME is responsible for policy formulation, while implementation responsibility lies with the Directorate of Primary Education (DPE), headed by a Director General. Administrative units at the Division, District, and Upazila level are headed by Deputy Directors, District Primary Education Officers (DPEOs), and Upazila Education Officers (UEOs), respectively. The DPE and its district and upazila level offices are responsible for the management and supervision of primary education. Their responsibilities include recruitment, posting, and transfer of teachers, in-service teacher training, distribution of textbooks, and supervision of schools. At the school level, School Management Committees perform specific functions prescribed by government directives.274 636. Secondary and Higher Education: The Ministry of Education is responsible for policy formulation for secondary and higher education, while Directorate of Secondary and Higher Education (DSHE), under the Ministry of Education, is responsible for implementing policies. The DSHE is divided into eight zones, each headed by a Deputy Director. District offices are headed by District Education Officers (DEOs). The Directorate operates through a base of 208 administrative and supervisory staff (of whom 40 are based at headquarters, 40 at the Zonal level, and 128 at the district level). While the Directorate is primarily involved in project-level planning, it is also responsible for the payment of salary subsidy (subvention) to over 250,000 teachers and employees 273 At present there are 12 public universities, more than 50 private universities, and over 900 degree colleges. 274 CPD (2003) Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 88-89. 190 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 of non-government secondary schools and higher secondary institutions. In addition, the Directorate is responsible for enforcing academic standards in secondary and higher education.275 637. Many observers have noted that the division of responsibility for the education sector between two ministries poses a challenge to improvements in the governance of the education sector. The situation gives rise to competition and, to some extent, a lack of clarity in the division of responsibility between the two ministries. For example, the MOE is responsible for deputizing staff to the DPE, which operates under the MOPME. In addition, all madrasa schools and teachers, including madrasa primary education teachers, are administratively under the MOE, although MOPME is responsible for primary education. Although a coordination committee has been established consisting of key officers of both ministries and chaired by the Principal Secretary, further steps are needed to streamline the coordination of functions of the two ministries. 638. Beneath these primary administrative agencies, the following staff-level educational organizations share responsibilities for curriculum development, production of textbooks, examinations, and accreditation: The National Curriculum and Text Book Board (NCTB) is responsible for curriculum development and the publication of standard textbooks; Six region-based Boards of Intermediate and Secondary Education (BISE) are responsible for conducting the Senior Secondary Certificate (SSC) and Higher Secondary Certificate (HSC) examinations and for granting recognition to nongovernment secondary schools. 639. Non-Formal Education: The Directorate of Non-formal Education, which operates under MOPME, was established to advance the government’s commitment as signatory to the World Declaration on Education for All. Its management staff includes 33 officials and a supporting staff of 55 at headquarters, as well as 64 District Coordinators, who are in turn assisted by a supporting staff of 128. ADB and other donors have made significant investments in non-formal education in the past, and are presently investing in collaboration with the Government. Non-formal education has played an increasingly significant role in assisting education delivery, particularly for disadvantaged populations in remote or economically disadvantaged areas. While funding of the Directorate of Non-formal Education was recently transferred to the revenue budget, the Government subsequently decided to abolish the Directorate. ADB and other donors protested, but no definitive action has been taken by the Government to reverse its decision. A small non-formal education cell may be established under MOPME, but it seems unlikely that such as cell could effectively assume the responsibilities that were formally held by the Directorate of Non-formal Education. 640. Technical Education: The Directorate of Technical Education is responsible for planning, development, coordination, and supervision of technical and vocational education under the Ministry of Education. 275 Ibid 191 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 2. School Operations a. Primary schools 641. Approximately one-half of all primary schools are operated by government, accounting for 60 percent of total enrollment. The balance is comprised of registered, non-government primary schools (representing approximately 25 percent of primary schools and 24 percent of enrolment) and madrasahs (representing approximately 9 percent of schools and 5 percent of enrolment). The Government supports approximately 80 percent of teacher salaries and is responsible, in principle, for the provision of free textbooks. It covers the full cost of government primary schools, and approximately 90 percent of the base teacher salaries of registered, non-government schools. In addition, non-government schools receive government grants for the repair of school buildings. The Upazila Nirbahi Officer (UNO) determines which schools will receive grants and is responsible for the disbursement of allocated funds. All primary schools follow a national curriculum developed by the National Curriculum and Textbook Board. b. Secondary schools 642. Ninety-eight percent of all secondary schools are privately managed, accounting for 94 percent of enrollment. Almost all costs of government secondary schools are supported by the government through salary subvention payments, with student responsible for a nominal fee. Non-government secondary schools also receive substantial support. This includes 90 percent of basic teacher salaries, together with rental subsidies and medical allowances. The government provides occasional grants for the construction and maintenance of schools, teacher training activities, and female education scholarship stipends. c. Higher education institutions 643. Seventy-five percent of students who pass the higher secondary certificate (HSC) examination continue on to some form of higher education. Among these, 15 percent attend universities, while the balance continue their studies at degree colleges, most of which are privately operated. Public universities charge nominal tuitions, as they almost entirely state funded. Private universities depend on tuition fees, with no financial support from government. C. ADB Experience In Education 644. Since the Second Five-Year Plan (1980-85), government policy has aimed to widen the base of primary education, improve the quality of science education at the secondary level, enhance the quality of vocational and technical education, and achieve a marginal expansion of university education with an emphasis on science and technology. In actual practice, expansion of access took precedence over quality improvements. More recently, the goal of university primary education has been adopted, together with the aims of improving the quality of education by reducing the ratio of pupils to teachers, enhancing women’s participation in education, and encouraging private sector and community participation in establishing education 192 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 institutions. In recent years, ADB has provided sustained assistance in three sectors of education: primary, general secondary, and non-formal.276 645. ADB project and technical assistance interventions have helped to ensure the allocation of a consistently high share of government total expenditures to basic education, supported programs designed to make education more accessible to the poor and women, and developed systems to monitor the performance of schools and teachers at the secondary level. Interventions for teacher training have also been significant. Lessons learned from ADB’s recent Country Assistance Program Evaluation of particular significance to governance of the education sector include the observation that ADB investments tended focused on quantitative expansion of education rather improving the quality of existing services, much of which is tied to governance constraints. These include management problems resulting from over-centralization of control, poor operations and maintenance of facilities, and insufficient training of school principals in management and administration. ADB recognizes that these governance issues may compromise the potential gains from rapid expansion of education coverage.277 646. The current Secondary Education Sector Improvement Project (SESIP) takes steps to address these and other governance constraints, while the forthcoming Second Primary Education Development Program (Sector Loan), approved in November 2003, is guided by the need to address governance issues as a key component of the education agenda.278 The program includes a comprehensive and detailed reform framework for the primary education sub-sector, linked to an institutional and organizational analysis that focuses on streamlining and, where necessary, redefining the roles and responsibilities of various levels and institutions in the sub-sector. Terms of reference for staff, resource allocations, and other elements of the program are expected to be adjusted within the sub-sector to improve system efficiency for further decentralized planning, management, monitoring, and evaluation, as well as for improved teacher support and professional career development. These are all necessary for the delivery of adequate inputs at the classroom level, in order to improve the quality of primary education in a sustainable manner. The reform framework also includes specific governance dimensions, including an action plan for addressing corruption in primary education and strong measures for improving financial management. D. Key Governance Issues 1. Overview 647. Three policy reforms are generally credited with Bangladesh’s significant advances in education: (i) sustained allocation of public resources; (ii) effective collaboration between government and the private sector in education delivery; and (iii) the introduction of subsidies that have helped to shape demand for education in favor of the poor and girls. Despite significant achievements in enrolment, basic literacy, and national coverage, citizens continue to express dissatisfaction with the education system. Most problems have a governance dimension rooted in the quality and integrity of management of the education system. A culture of top-heavy administrative control, a 276 Asian Development Bank (2003), Country Assistance Program Evaluation for Bangladesh, at 22-23. Asian Development Bank (2003), Country Assistance Program Evaluation for Bangladesh, at 23-24. 278 BAN 36298-01 277 193 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 propensity for tedious administrative procedures over practical efficiency, and the weight of precedent appear to take precedence over responsiveness to changing needs, conditions, and development opportunities.279 Citizens have responded to lack of quality in education by making substantial investments in private tuition. Again, this represents an inefficient use of private resources and contributes to inequities in access to quality education, as poor families are unable to make the same investments in tuition, textbooks, and other supplementary services and goods as more affluent households.280 2. Financial Management 648. The State has primary responsibility for education finance in Bangladesh, with budget allocations drawn from a combination of revenue and development budgets. More than 50 percent of development expenditures on education are financed through donor assistance.281 a. Public expenditure on education 649. Total public expenditure on education as a percentage of GDP increased to a high of 2.4 percent in 1994-95, but subsequently declined to 2.21 percent in 2001-02. Similarly, the allocation for education as a percentage of the revenue budget has declined from 19.5 percent in 1994-95 to 15.9 percent in 2002-03. There has been a similar trend in the development budget, with the education share declining from 13.6 percent in 1994-95 to 12.9 percent in 2001-02. The allocation for education in the total government budget declined from 16.4 percent in 1994-95 to 15 percent in 2001-02.282 650. The majority of government expenditure on education is earmarked for primary, secondary, and mass education. In the last decade, there has been a significant shift in basic education allocations from the primary to secondary level. This reflects a policy shift to expand provision of secondary education, particularly for girls.283 651. Teacher salaries in governmental education institutions, together with grants for salary subvention in non-government education institutions, account for the largest share of current public expenditures on education—leaving scant resources for quality improvements. Ninety seven percent of total revenue spending on primary education in 1998 was earmarked for teacher salaries in government primary schools and subventions payments to teachers in non-government public schools. This left only 3.3 percent for operations and maintenance. In the case of secondary education, 79 percent of revenue expenditure covers subvention payments to teachers in non279 Japan Bank for International Cooperation (JBIC), Bangladesh Education Sector Overview: Final Report, March 2002, at 69. 280 World Bank (2001), Building on Success to Make a Strong Education Sector Stronger, at 8. 281 Ibid at 89. 282 Ibid at 89-91. 283 World Bank-Asian Development Bank, Bangladesh Public Expenditure Review, at 53. Two programs provide subsidies to selected schools and direct benefits to selected groups of students and their families. Food for Education (FFE) program provides grain rations (recently monetized) to disadvantaged families if they send their children to primary school. Female Secondary Stipends (FSS) program provides stipends and tuition waivers to girls in non-municipal areas if they attend grades 6-10. FFE program is reasonably well targeted to poor. FSS program is not pro-poor, but has raised secondary enrollment of girls to as high or higher than that of boys in all but wealthiest 20 percent of population. Recent evidence suggests effectiveness of programs significantly negated by implementation problems, particularly leakage (World Bank, Public Expenditure Review, at 55) 194 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 government schools. Development expenditures on education are primarily spent on building and renovation of physical facilities.284 While revenue expenditures tend to be set by precedent rather than sound, needs oriented planning (guided by patterns in previous years), development expenditures register large variations in sub-sectoral share, based on fluctuations in the resource commitment of donor and lending agencies. b. Household expenditure 652. The household sector is the most significant source of education finance in Bangladesh. Schools receive fees or contributions to cover costs, while households pay for supplementary education materials and private tutorials. At the secondary level, private expenditures exceed government spending by a substantial margin, with parents bearing the costs of school uniforms, educational supplies, transportation, and private tuition. For example, in 2000 household expenditure per student on secondary education was $73, versus $27 in public expenditure (contributions were exactly equal in the case of primary education, at $13).285 This represents an inefficient use of private resources. In addition to benefiting students, improvements in the quality of education should free household resources for other applications by reducing the need for private tuition. c. Universities 653. Having once enjoyed considerable academic prestige in South Asia, public universities in Bangladesh are perceived to have declined due to funding shortages, as well the effects of partisan tensions on faculties, teaching staff, and students. With the majority of funds committed to meet teacher salaries, students have limited access to library, laboratory, or computer facilities. Resource allocations to different departments are based on historical precedent rather than student demand or the requirements of a changing employment market.286 3. Resource Mobilization 654. The quality of education in Bangladesh is compromised by lack of adequate resource allocations, falling short of the threshold per capita expenditure required to deliver quality services. This points to the need for greater cost effectiveness in the application of public resources. CPD’s Civil Society Task Force on Education (2001) recommended that public expenditure on education should increase from two percent of GDP to five percent, and that additional resources be raised through a combination of sources, including the introduction of an education tax or an increase in tuition fees at all public education institutions, subject to scholarship provision for poor households.287 4. Administration a. Central administrative dominance CPD (2003), Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 90-91. 285 World Bank-ADB, Public Expenditure Review, at 53 286 World Bank-ADB, Public Expenditure Review, at 60-61 287 CPD (2003) Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 100-01. 284 195 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 655. Central government agencies exercise strong administrative control over the education system. Senior officials are perceived to overly regulate, extending few opportunities for mid- and local-level officials to exercise the decision-making authority with which they are legally entrusted. For example, central government agencies tend to recommend expenditures on physical expansion and construction work rather than improvements in education quality, despite calls for improved quality control measures by those at the delivery level, and by citizen beneficiaries. Educational reforms are further constrained by lack of a clear decentralization policy. While there is growing recognition of the need to decentralize management responsibilities, the benefits of efforts to establish fully decentralized systems and structures will take several years to register. b. Limited central oversight capacity 656. Despite the tendency towards top-heavy control over education policy and administration, central policy planning and implementing agencies are often inadequately equipped to fulfill their oversight roles. For example, existing human resource capacity is insufficient to meet the needs for thoughtful policy research, thorough planning and budgeting, and monitoring and evaluation, including assessment of school performance. Present capacity is further strained in monitoring the flow of resources for subvention payments and other purposes. c. Inadequate delegation of authority 657. Observers perceive a tendency on the part of central government officials to guard their authority, with little delegation of decision-making powers to School Management Committees or local government. In turn, local Management Committees tend to be dominated by influential local elites, leaving limited opportunity for significant representation by parents and community. Managerial control should ideally shift as close as possible to the seat of education in the community, with opportunity for all members of the community to register their needs and interests.288 d. Lack of performance standards 658. There is no strict correlation between the allocation of public resources for education and the performance of recipient institutions. For example, qualified private secondary institutions consistently receive funds regardless of their performance or user satisfaction. The Government typically renews school accreditation as a matter of course, and rarely suspends subvention payments. Similarly, there is no correlation between teacher performance and professional compensation. Teachers draw a meager salary regardless of their performance and whether or not they attend school. 5. Implications of Weak Governance a. General 659. Low Quality and Internal Inefficiency: Weak governance has a negative impact on the quality of education, which has in turn led to low attendance and completion rates, declining relevance of the education curriculum to public interest and market 288 World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 59. 196 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 needs (particularly at the secondary level), reduction in teacher-student contact time, and poor quality instruction. The implications are reflected in the decline of competency scores in reading and writing, mathematics, and basic life skills289 and an increase in the average time taken for students to complete a particular level of education relative to the target completion period.290 As noted previously, parents and students are sensitive to the decline the quality of education, and they now recognize and complain that many of the problems are rooted in poor governance standards and practices. Parents draw connections between these and other problems and corruption, negligence, and the undue influence of wealth on access to schooling. b. Primary Education 660. Inequities in the Benefit of Primary Education: While Bangladesh has made commendable progress in increasing total primary school enrollment, the majority of those who have yet to be included in the primary school system are from marginalized communities. These include working children from extremely poor households, the physically and mentally handicapped, urban slum dwellers, residents of remote rural areas, and indigenous peoples. The primary education system includes no formal mechanism for assessing learning achievement. An independent survey determined that only 29 percent of primary students achieved certain basic competencies, with results especially low among children from poor families.291 The implication is that even those students who are accommodated by the education system do not receive a quality education. 661. Minimal Opportunity for Community Participation: The nationalization of the Bangladesh primary school system in 1973 created one of the world’s largest systems of centralized education. Primary school management is perceived to have declined in part because a highly centralized, administratively top-down system provides few opportunities for community participation. Parents and communities have begun to demand greater accountability for the academic performance of students and the professional competence of teachers. This can be achieved, in part, through greater decentralization of management authority, together with increased professional capacity in education management.292 This situation ultimately points to the need for greater resource mobilization at the local level, so that local education officials can draw on resources to mobilize community input and citizens can play a role in determining how resource allocations are used to improve education standards in local schools. c. Secondary Education 662. Governance constraints that affect primary education have a similar effect on secondary education. The structure of secondary education administration has led to deterioration in the quality of instruction and low completion rates. The challenge lies in making the existing combination of private ownership and substantial government 289 World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 57-58 It takes an average of 8.7 years of instruction to complete each five-year school cycle. Japan Bank for International Cooperation (JBIC), Bangladesh Education Sector Overview: Final Report, March 2002, at 7071, citing World Bank Education Sector Review. 291 1998 CAMPE survey, cited in Japan Bank for International Cooperation (2002), Bangladesh Education Sector Overview: Final Report and in CPD (2003) Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 91-93. 292 World Bank-Asian Development Bank (2003) Bangladesh Public Expenditure Review. at 59. 290 197 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 financial support more effective. At present, there is minimal coordination among the various central government units that play a role in secondary education management.293 The units are understaffed, while incumbent staff lack the professional skills required to manage an administrative structure that encompasses a large number of institutions, teachers, and students. The situation is exacerbated by the previously noted tendency of senior officials to guard their traditional decision-making authority rather than delegate authority to a lower tier of officials who, in principle, should have a better understanding of local needs and issues by virtue of close contact and goodwill relations with local communities. 663. Advances in secondary education have tended to confer particular benefits on more affluent communities. There has been a high growth of private sector secondary schools in prosperous areas, while many poor communities are left with inadequate facilities. Gender disparity has been reduced by the introduction of education stipends, yet girls remain underrepresented at the secondary level. Overall performance on public secondary examinations is low, and students find that they are not adequately prepared to meet employment opportunities or the demands of the market. The student dropout rate was 42.7 percent at the higher secondary level in 2001, with a 65 percent failure rate in the SSC examination. d. Post-secondary education 664. Governance issues, together with constraints in resource allocation, frequently compromise the balance between autonomy and accountability in post-secondary education, with inadequate attention to quality standards and associated enforcement mechanisms. The Ministry of Education exercises stringent control over post-secondary education, with financial control extending to other dimensions of central government oversight. For example, the University Grants Commission was established for the purpose of coordinating planning and resource allocation, promoting quality, and safeguarding the administrative autonomy of local education authorities by serving as an intermediary between government and universities. In practice, the Commission tends to be subject to government control, particularly in the context of resource allocation. It is perceived to lack the necessary professional authority to perform its functions effectively. Similar problems extend to the National University, which is responsible for setting curricula, approving accreditation, and conducting examinations for degree colleges. Inadequate resource allocations from central government are among the most serious constraints affecting the National University.294 e. Non-formal education 665. Despite substantial achievements in non-formal education, governance constraints have prevented development efforts from achieving their full potential. While the management capacity of the Directorate of Non-Formal Education had been hindered by weak committee structures, high staff turnover, and highly centralized administration, the recent decision of the Government to abolish the Directorate raises serious concerns for the governance of this important sub-sector. While NGOs have 293 These include the Directorate of Secondary and Higher Education, five Boards of Intermediate and Secondary Education, the national Curriculum and Textbook Board, the Directorate of Inspection and Audit, and the Secretariat of the Ministry of Education 294 Japan Bank for International Cooperation (2002), Bangladesh Education Sector Overview: Final Report, at 75-76 198 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 played a leading role in the success of non-formal education initiatives, studies have found that some implementing NGOs are constrained by weak management capacity and lack of experience in administering education programs. For example, two-thirds of NGOs involved in non-formal education fell short of their target performance criteria.295 E. Issues and Opportunities for Reform 1. General 666. Improving governance in the education sector has received increasing attention in the last few years, with some important action steps taken by the Government. Within the higher education system, efforts are underway to strengthen academic supervision, improve publication and distribution of textbooks, train teachers, monitor performance, decentralize management, and increase stakeholder participation. Several of these initiatives are being supported by the ADB’s SESIP project. ADB is currently processing a Teaching Quality Improvement in Secondary Education Project (TQI-SEP) for approval in 2004. The project will focus on improving teaching training policy and delivery systems in the secondary education sub-sector. In will include governance dimensions linked to institutional and organizational development of teacher training, including management, planning, and monitoring. 667. Additional governance reform needs in the education sector include increased resource mobilization, decentralization of administrative authority to bring decisionmaking closer to citizens and communities, creative partnerships between government and non-governmental actors, improved management capacity, and enhancement of curricula and professional skills. While fine progress has been made through sectoral governance reform initiatives, corruption, weak financial management and administrative coordination in the education sector underline the importance of core governance initiatives in building on sectoral governance achievements to date. 2. Education Policy-making 668. The National Education Policy 2000 was prepared and approved by the previous Government but not endorsed by the present Government. While the policy includes some sound reform strategies, observers have suggested that the closed-door process that yielded the policy statement lacked transparency and adequate opportunity for broad stakeholder input. The policy was presented and adopted in Parliament without debate, and was not distributed as a public document, even in summary form. The CPD Task Force report notes that policy proposals have tended to focus on organizational issues and the duration of programs and physical expansion, with minimal attention to the difficult issues of quality assurance and the relevance and outcome of education reform in meeting citizen needs and the demands of the employment market.296 The present Government established committees in 2002 to produce a revised policy, but to date the committees have produced a few short papers but no comprehensive policy. Some observers have suggested that the division of responsibility for the education sector between two ministries has contributed to delays in the formulation of a revised policy. 295 Japan Bank for International Cooperation (2002), Bangladesh Education Sector Overview: Final Report, at 71. 296 CPD (2003), Developing a Policy Agenda for Bangladesh, at 105. 199 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 3. Resource Mobilization and Efficiency of Use 669. Although the Government of Bangladesh places high priority on education in overall resource allocations, with education ranking highest in revenue and development budget allocations, education expenditure is low by comparison to other South Asian countries and the nations of East Asia. Government investment in education as a share of GDP has declined in recent years. By the time teacher salaries and basic maintenance are covered, few resources remain for quality improvements. With low salaries and few professional development opportunities, teachers have little incentive to improve their standards of performance. At the very least, increased resource commitments are required to secure ongoing reforms. Some observers have suggested that, rather than simply increasing overall budget commitments, the Government should consider reallocating resources from unproductive sectors to the education sector. 297 Additional sources of funding should also be explored, including local government and the private sector. Regardless of the level of investment in education, the paramount requirement is that available resources be utilized more efficiently, with a practical focus on increasing education quality and equitable access and meeting the needs and interests of students and the employment market, rather than simply expanding the existing system without due attention to quality improvements. 4. Improving Management Capacity 670. The need for improvement in the professional standards of public administration and management is particularly felt in the education sector. Recruitment, training, and performance-based promotion of administrators and teachers should recognize the need for greater professionalism in education policy development and management and classroom instruction.298 5. Decentralizing Management Functions and Decision-making Authority 671. There has been a considerable degree of administrative decentralization in primary education, with significant decision-making authority vested at the Upazila level. In contrast, those responsible for education at the school level, including the Head Teacher, have little power and authority. At the secondary level, the management of public sector schools remains highly centralized. Non-government secondary schools are administered by individual School Management Committees (SMCs). Local power dynamics within the SMCs leave headmasters with little authority to run their schools. 299 Accordingly, reform initiatives should aim to transform SMCs into facilitating rather than regulatory bodies. Responsibility for primary and secondary education should vest with local government. Education authorities should be established at local levels and be tasked with responsibility for meeting resource needs, providing technical assistance, and supervising academic standards. 6. Partnerships Among Stakeholders 297 Ibid at 100. Ibid at 102. 299 For example, SMCs tend to be chaired by local Members of Parliament. In some instances, one Member will chair more than one SMC. 298 200 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 672. As an alternative to the present dominance of central-level public authorities, education should ideally be administered through a partnership of stakeholders representing families, teachers, communities, the private sector, non-governmental organizations, and other civil society agents. The benefits of an inclusive mix of stakeholders include greater transparency and inputs in decision-making, as well as the potential for an expanded resource base to finance improvements in education administration, curriculum, and teaching standards. 7. Curriculum Reform and Teaching Standards 673. At present, education curricula are set and standard textbooks designated by central administrative authorities. Reform efforts should entrust central authorities with the broad definition of core curricula, while leaving local officials and schools the discretionary authority to fine-tune curricula and supplement standard materials with other educational materials of relevance to local needs and interests.300 8. Professional Development of Teachers 674. Improvements in education curricula will only be successful if teachers receive the training necessary to apply new learning materials to optimal advantage. Hiring authorities must ensure that teachers meet professional standards, while administrators must ensure that teachers have opportunities for professional development training and be paid enough to meet the basic living needs of their families. The recruitment of government primary and secondary teachers through competitive examinations conducted by Directorates helps to ensure that reasonable standards are maintained. At the secondary level, 97 percent of schools and 93 percent of teachers belong to the private sector. While recruitment guidelines are reasonably well defined, they are subject to variation and inconsistency as well as to stakeholder pressure that does not ensure that the best qualified applicants are hired. Absent an enforceable quota system for the recruitment of female teachers, women represent less than 20 percent of percent of the total population of teachers. Moreover, only 37 percent of secondary school teachers and 7 percent of madrasah teachers receive any formal, in-service training.301 9. Corruption Prevention 675. With examinations playing such an important role in determining the professional future of students, it is not surprising that the examination system is subject to manipulation and abuse. Corruption poses a major impediment to reform efforts, affecting almost every dimension of education administration, including personnel recruitment and management, production and supply of textbooks, public examinations, subventions to non-governmental institutions, school construction and maintenance, distribution of food-for-education benefits, and the allocation of stipends for poor students. To address this issue, there is a need for stricter enforcement of standards CPD (2003), Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 102-03. 301 Ibid. 300 201 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 and prohibitions on the supply side, as well as increased collaboration among parents, teachers, and communities to restore the integrity of examinations on the demand side. These community efforts should be complemented by steps to improve the technical and professional competence of examination bodies, such as the Education Boards and the National University. 10. Additional Reforms 676. In their recent Bangladesh Public Expenditure Review, the World Bank and ADB recommended a series of policy and governance reform actions be taken to improve public resource allocation for education. They include: 302 Broader application of area-based poverty indicators as a basis for allocating public funds under the recently monetized Stipends for Primary Education program. Reference to examination results and other performance criteria in directing subvention payments to performing schools. Institutional and management changes to help improve efficiency of service delivery, including decentralized management of primary and secondary education to district and thana levels, confining central government role to technical support services. Streamline the process for procurement of public works, goods, and services Reduce the dependence of public universities on budget allocations by tapping resources from a student population that has demonstrated its readiness to invest in private education. CHAPTER XII HEALTH A. Overview 677. This chapter reviews governance in the health sector. The importance of health in the context of national development efforts cannot be overstated. Investments in the sector support labor productivity, free up resources by reducing the negative externalities associated with poor health, and reduce growth constraining inequality. In addition, health care provision can contribute to poverty reduction. Generally speaking, 302 The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 62-64 202 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 the poor suffer from more health related problems than the wealthy, and because they are more dependent on physical labor and have fewer savings to spare for health care, the economic effects of illness are more severe for the poor. These effects are largely preventable, as the diseases to which the poor are most vulnerable can be treated or prevented at a low cost.303 678. Bangladesh has made significant progress in public health improvements. Infant mortality has declined by 50 percent. Through voluntary acceptance of modern means of contraception, the total fertility rate has also reduced by half. Life expectancy has increased by 14 years to 61. Progress has been achieved in cholera and malaria prevention, and polio and leprosy have almost been completely eliminated. These core achievements compare favorably with many developing countries. 679. Progress in the health sector is largely attributable to the establishment and maintenance of close partnerships between the Government of Bangladesh and NGOs, particularly in the areas of family planning and immunization, and the implementation of an affordable basic national health program.304 Improvements in health have also been aided by effective intervention in other sectors. For example, wider availability of food, the expansion of education, and increased access to safe water have increased demand for improved health services.305 680. While national health policy is properly focused on the population’s most pressing needs—primary health care in rural areas, population control, and immunization— substantial gaps in health outcomes and policies remain. For example, Bangladesh’s maternal mortality rate of 392 per 100,000 is among the highest in the world. 306 Likewise, there is a higher incidence of child malnutrition than in many developing countries. The extensive presence of arsenic-contaminated groundwater threatens provision of safe drinking water to many regions of the country.307 Though the incidence of HIV/AIDS remains low, the threat of the disease looms large, particularly as a result of traditional cultural bars to acknowledging the severity of the problem and low public awareness of the threat. The country’s health sector is also challenged by low birth weights, a slowdown in the reduction of fertility rates, and the continued prevalence of a number of infectious diseases. 681. Similar to the declining public satisfaction with the education system reported in Chapter XI, a 2003 World Bank survey found growing dissatisfaction with public administration in the health sector. Discontent is fueled by the perception that corruption in the sector has increased significantly in recent years.308 Many respondents complained of having to make extra-official payments to gain admission to a medical facility and to receive care once admitted.309 In a 2002 perception survey conducted by 303 ADB, Policy for the Health Sector, at 10. The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 65. 305 The World Bank-ADB (2003), BangladeshPublic Expenditure Review, at 65. 306 Rate due to low level of clinic deliveries (95 percent of deliveries take place at home) and an insufficient number of trained midwives. The World Bank, Public Expenditure Review, at 72. 307 The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 65. 308 In 1998, 26 percent of households rate corruption in the health sector as “low.” In the 2003 survey, that figure shrunk to 18 percent. The percentage of household who believed corruption in the sector was “heavy” grew from 31 percent to 45 percent over the same period. See The World Bank, Bangladesh: Improving Governance for Reducing Poverty, at 29. 309 Thirty percent of households whose members had been treated in government hospitals indicated that 304 203 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Transparency International, respondent perceptions ranked the health sector as the second most corrupt in the country, exceeded only by the police.310 682. A number of key factors underpin poor governance in Bangladesh’s health sector. They include inefficiencies associated with financial management and procurement processes, an underdeveloped regulatory regime, and gaps in coverage. In addition, corruption at all levels of public health administration threatens the provision of health services for the population at large. 683. The donor community has registered concerns regarding the quality of governance in the health sector. In May 2003, a large consortium of donors temporarily suspended most support to the Health and Planning Sector Program (HPSP).311 The decision to withhold funding was made in response to the perceived failure of the Government to move forward on a variety of previously agreed upon governance and policy reforms. The reforms at issue included structural changes to the Ministry of Health and Family Welfare (MOHFW), decentralization of public health management to local levels, augmentation of hospital autonomy, formulation of a national essential drugs policy, and expansion of health insurance, as well as development of a regulatory framework for private provision of health services and for Government-NGO cooperation.312 While donors have since reinstated funding to the sector,313 the incident reflects the tentative pace with which governance reforms in the sector proceed. The Government—with the full support of the donor community—is now in the final stages of development of a new plan for the sector, the Health, Nutrition, and Population Sector Project (HNPSP).314 It must remain steadfast in its commitment to reform measures set out in the HNPSP plan if the governance challenges facing the sector are to be overcome. B. Legal and Administrative Structure and Management 684. The health system in Bangladesh includes a variety of public and non-state actors. Public health care provision is organized into four tiers: medical college hospitals (44 country-wide); district hospitals (80); Thana health complexes (460), which provide both inpatient and outpatient services; and union health and family welfare centers (3,275), which mainly deliver primary services.315 Non-state provision includes care offered by NGOs and other non-profit entities, traditional and homeopathic they made payments to receive care. The World Bank, Bangladesh: Improving Governance for Reducing Poverty, at 30. 310 Transparency International Bangladesh, Corruption in Bangladesh: A Household Survey, at iv. 311 The provision of essential commodities – including contraceptives, drugs, and vaccines – continued. 312 “Donors Partially Suspend Funding Due to Stalled Health Reforms,” The World Bank press release, 4 May 2003. 313 “Development Partners Support New HPSP Action Plan, Lift Suspension of Funds,” The World Bank press release, 11 July 2003. 314 See discussion of the HNPSP, the successor program to the HPSP, below. 315 The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 66. 204 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 providers, qualified pharmacists and unlicensed drug sellers, qualified and unqualified modern care providers, and government doctors who practice in a private capacity. 685. The MOHFW is the apex organization for management of the public health sector. The MOHFW includes two primary directorates—the Health Directorate and the Family Planning Directorate—and several auxiliary directorates. The Health Directorate provides services such as preventative and curative health care, and is funded primarily from the revenue budget. The Family Planning Directorate, which provides public sector family planning services (including maternal and child health services), is supported primarily from the development budget. The auxiliary directorates—which include the Directorate of Drug Administration and the National Institute of Population Research and Training—are responsible for a variety of administrative functions, including the recruitment and training of doctors, nurses, and other health personnel, as well as for a number of development projects, national policy implementation, and interdepartmental and donor coordination. The two principal directorates operate with their own vertical delivery structures, and collaboration between the two directorates is limited. As a result, the MOHFW suffers efficiency losses from the duplication of activities across directorates. 686. In terms of division of labor within the health sector, the Government is the principal provider of prenatal health care and immunizations, while pharmacies and private providers are the leading deliverers of curative care. Given the limited public resources devoted to health (approximately $3.60 per year per household, out of an average total expenditure of $7 per year), the private sector plays a significant role in the provision of health services.316 The largest group of private providers comprises qualified and unqualified drug retailers, which prescribe and sell drugs. In 1997, they accounted for nearly fifty percent of all health services provided.317 687. NGOs also play an important role in the sector, especially in the areas of family planning and immunization services. NGOs were instrumental in popularizing oral rehydration therapy for diarrhea and the use of contraceptives, and have also provided services in nutrition and in tuberculosis and leprosy management. In recent years, NGOs have begun to promote behavioral changes to reduce the spread of HIV/AIDS. In addition, they have been engaged by the Government to provide primary and community-based health care and nutrition services.318 688. The current structure and make-up of the health sector is in significant part the result of implementation of the HPSP program, a donor-supported approach to health service delivery. The HPSP was launched in 1998 and was originally scheduled to conclude in June 2003. Following the brief suspension of donor support, HPSP was extended for an additional period of six months. The HPSP shifted Government planning in the sector from project to a program approach, and involved extensive policy and structural reform. At the core of the HPSP was an Essential Services Package (ESP), which specified five main categories of service: child health, limited curative care, maternal and other reproductive health, family planning, and communicable disease control and behavior change communication. The ESP was designed to 316 Households spend on average USD 7 per year for health care. The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 66. 317 The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 66. 318 The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 66. 205 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 constitute 60 to 70 percent of the combined health budget.319 The World Bank and other donors that played a lead role in the HPSP envisioned a unified service that would eliminate the need for citizens to go to different health care facilities for different services. The unified service approach met resistance from local health officials, particularly those of the Family Planning Directorate. The HPSP is due to be succeeded by the HNPSP, which envisages a similar budgetary allocation to essential services. Under the HNPSP, the Directorates of Health and Family Planning are expected to operate as separate units at all levels. The HNPSP is expected to take account of manpower needs that impeded implementation of the HPSP, to introduce decentralization of authority that will entrust community clinics and hospitals with greater autonomy in decision-making, and to establish improved coordinating mechanisms between two directorates. The new project may also introduce a user fee to be based on capacity and willingness to pay.320 C. ADB Experience In The Health Sector 689. ADB investments in the health sector have traditionally represented a fairly modest component of its overall country program in Bangladesh. The signing of the Partnership Agreement on Poverty Reduction in 2000 envisions an effective convergence of Government and ADB strategies for health sector development. The health-related objectives enshrined in the Partnership Agreement are expressed in terms of improvements in social indicators, which cannot be precisely ascribed to the provision of health care services of the kind to which ADB has traditionally contributed. ADB financed two projects in the health sector between 1986 and 2001, with a total loan amount of $91 million. It also provided five TA grants of nearly $2 million for a combination of project preparation and strengthening public health agencies.321 ADB’s ongoing, $40 million Urban Primary Health Care Project322 aims to strengthen the capacity of local authorities in four major urban areas to assume responsibility for public health care services in collaboration with NGOs and other private sector agents. While early implementation of the project was slowed by bureaucratic impediments, impacts have now begun to register in the form of: (i) sustained improvements in public health centers, through improvements in the administrative and financial management, planning, and evaluation capacity of city corporation health departments; and (ii) structural reforms designed to change the role of government and alter the way in which it relates to the private sector and NGOs through partnership agreements. The project applies an innovative “process” approach to partnership agreements that allows lessons learned during implementation to be taken account of as the project proceeds.323 D. Key Governance Issues 690. Many governance issues affect the health sector. For practical purposes, they may be grouped under three categories: inefficiency in delivery, under-regulation, and gaps in coverage. In addition, health sector governance is undermined by the overarching problem of corruption. 319 Over 65 percent of public health spending was devoted to the ESP. Ministry of Finance, The Government, Bangladesh: A National Strategy for Economic Growth, Poverty Reduction and Social Development, Annex 7 (“Strategic Issues in Health Sector Development), at 101. 320 Based on interviews with World Bank program staff. 321 Asian Development Bank (2003) Country Assistance Program Evaluation for Bangladesh, at 33. 322 Loan 1538-BAN(SF). 323 Asian Development Bank (2003) Country Assistance Program Evaluation for Bangladesh, at 33. 206 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 1. Inefficiency in the Public Health System a. Deficient procurement processes 691. As noted in the previous discussion of financial management systems, the health sector suffers not only from inadequate budgeting, but also from expense under-runs. Less than full utilization of donor funds and other budgetary outlays occurs primarily because of procurement problems. Procurement guidelines and regulations are overly complex, and those responsible for shepherding projects through the procurement process often lack adequate specialty training.324 Regulatory complexities and inconsistencies also create opportunities for corruption. b. Pervasive corruption 692. Corruption is perceived in virtually every administrative apparatus and in many development projects. Manipulation of procurement processes by public officials creates rents from the construction, maintenance, equipping, and supplying of hospitals. Theft and unauthorized use of facilities or services also impose a drain on resources. Hospital workers solicit offline payments from patients to guarantee admittance or treatment. Instructors in teaching hospitals often neglect their teaching and hospital duties in order to carry out more lucrative private practice in their chambers and in private clinics. c. Shortages of qualified medical personnel 693. Shortages in qualified medical personnel is a nation-wide problem,325 although the issue is particularly acute at the Thana level. Many doctors and nurses are reluctant to take assignments in Thanas, opting instead for private practice in towns, where higher incomes are possible and exposure to burdensome work is more limited. The human capacity problem in the sector can be traced back to the systems in place for the training of medical personnel. Lack of coordination among the Ministry and Directorate hospital authorities and medical college authorities affects the quality of government health care services. In addition, low standards in government teaching hospitals foster apathetic attitudes among medical professionals and give rise to corrupt practices. 2. Under-regulation of the Private Sector 694. Regulation of private-for-profit health services remains limited. Under-regulation of the private sector is a matter of serious concern, given the large number of agents operating within the health sector. As noted above, pharmacies and other private retailers are the main providers of curative care. Weaknesses in the regulatory environment (and in law enforcement) gives rise to counterfeit and inefficient drug prescriptions and sales. Irregularities also exist within private medical colleges and hospitals with respect to service standards, professional competences, fees, and costs. 324 The World Bank-ADB, Bangladesh Public Expenditure Review, at 68, citing analysis by Health Economics Unit of the MOHFW. 325 There are only 18 doctors and 5 nurses for every 100,000 people in Bangladesh. CPD (2003) Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 111. 207 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 695. The government is uniquely positioned to oversee regulatory development, and such work is compatible with the view that the government should re-focus its attention in areas in which it holds comparative advantage (see Policy Reforms below). Moreover, though there are costs associated with changes in the regulatory system, regulatory reforms present opportunities to substantially improve the health of the population. 3. Financial Management 696. While budget allocations to health nearly doubled between FY1994 and FY2000 (Taka 5,040 million against Taka 9,430 million), actual expenditures declined between FY1998 and FY2000, both in real per capita terms and as a share of GDP. At the same time, total spending was only 84 percent of the original budget. The expenditure underrun, located mostly in the development budget, is primarily the result of less than full utilization of donor contributions that account for more than 70 percent of all development budget resources.326 More specifically, the spending shortfall appears to be attributable to inadequate understanding of procurement procedures, which in turn results from a lack of trained procurement specialists and the cumbersome nature of procurement guidelines.327 697. The proportion of the total government budget allocation to MOHFW has been in steady decline since the launch of the HPSP in 1998. Over the first three years of the HPSP, the share fell 20 percent, from 6.5 percent to 5.2 percent.328 The Ministry of Finance has suggested that this trend is not a matter of policy, and that it is willing to allocate additional funding to MOHFW should the latter demonstrate that it can budget and spend more funds.329 698. Public spending on health in Bangladesh does not compare favorably with other developing countries. The National Health Accounts estimated that in 1996-97, total health spending in Bangladesh was approximately $10.60 per capita (two thirds of which was out-of-pocket). By contrast, the WHO Commission on Macro Economics and Health has found that the average spending in least-developed countries was approximately $13 per person per year.330 699. In addition to the problem of countrywide spending, a number of sub-national spending issues also arise. The most significant of these concerns differences in heath expenditures on the rural and urban poor. While the rural and urban poor receive roughly the same proportion of overall health subsidies in their respective sectors, the very poor (the poorest 20 percent) of the urban population command a smaller share of subsidies than their rural counterparts. This pattern reflects the fact that the urban poor have substantially less access to government subsidies for curative care.331 326 The World Bank-ADB, (2003) Bangladesh Public Expenditure Review, at 68, citing analysis by Health Economics Unit of the MOHFW. 327 The World Bank-ADB (2003), Public Expenditure Review, at 69, citing analysis by Health Economics Unit of the MOHFW. 328 CPD, Health, Nutrition and Population Policy, at 9. 329 CPD, Health, Nutrition and Population Policy, at 9. 330 The Commission also suggested an optimum expenditure level of approximately USD 24 per year, of which public sector outlays would be USD 13. CPD, Health, Nutrition, and Population Policy, at 9. 331 The World Bank- Asian Development Bank (2003) Bangladesh: Public Expenditure Review. Dhaka. at 208 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 700. On the positive side, several spending objectives of the ESP have been achieved, as expenditures on reproductive health and child health (45 percent and 36 percent of the total ESP, respectively) have been in line with Government policy objectives.332 The HPSP goal of directing resources to the facilities closest to users has also been accomplished, with 44 percent of current expenditures spent on facilities at the Thana level and below, and 35 percent spent at the district level.333 701. Most importantly, public spending on health has had positive distributional effects in Bangladesh. The overall income share of the poor, a group that comprises 50 percent of the total population of the country, is approximately 26 percent,334 yet the poor enjoy approximately 45 percent of all public health expenditures.335 In addition to the positive distributional implications of such spending, the scheme supports poverty alleviation, as it creates enhanced labor productivity among the poor. 4. Gaps in Coverage a. Access to health care for the urban poor 702. The health conditions of the very poor remain bleak, particularly for those living in urban areas, where high population density and inadequate or non-existent sanitation and waste removal systems present ubiquitous challenges. As noted above, the urban poor enjoy a smaller share of sector specific subsidies relative to their rural counterparts and appear to be systematically excluded from access to government health subsidies. The nutritional status of children in urban areas is lower than those of similar socioeconomic status in rural areas.336 With the rapid urbanization of the country, the challenges of health care provision to the urban poor will increase with time unless steps are taken to address them. b. Maternal mortality remains high 703. As noted previously, Bangladesh’s maternal mortality rate is among the highest in the world. This is mainly due to the low level of clinic deliveries in the country (95 percent of deliveries take place at home). This situation results from the poor quality and quantity of medical facilities, and to an insufficient number of trained midwives. 337 In addition, evidence suggests that maternal health is the most under-resourced of all the ESP services relative to needs.338 The situation also reflects certain cultural constraints to health care, where male members of rural households may discourage pregnant women from seeking care at public health facilities. 70 332 Ibid at 69. Ibid at 70. 334 Ibid 335 Ibid 336 Bangladesh Bureau of Statistics, Child Nutrition Survey of Bangladesh 1995-96 337 The World Bank- Asian Development Bank (2003) Bangladesh: Public Expenditure Review. Dhaka. at 72 338 Ministry of Finance, The Government, National Strategy for Economics Growth, Poverty Reduction and Social Development, at 102. 333 209 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 c. Child malnutrition remains high 704. Child malnutrition is a serious problem in the health sector. Nearly one half of children below the age of six are underweight or experience stunted growth and malnutrition is an important underlying cause of death from infectious disease among children.339 The effects of malnutrition, which include impaired learning and cognitive development, lead to poor schooling completion and performance rates. Given the high returns on schooling in Bangladesh, low educational attainment perpetuates poverty by preventing the poor from increasing their earnings and income. In addition, because malnutrition increases the risk of growth-slowing infections in a child, it often traps the young in what the World Bank has termed “a vicious cycle of malnutrition and illness,” which heavily taxes the health care system over time.340 The key governance challenge to improving child nutrition involves behavioral change communication. Despite the significant strides in communication methodologies and media that have secured positive changes in certain parts of the health sector, the overall flow of information to the public—particularly concerning feeding practices in the first days and months of a child’s life—must increase beyond present scale. d. Threat of infectious diseases (particularly HIV/AIDS) 705. Though the number of HIV infections and reported AIDS cases in Bangladesh is still very low relative to many Asian countries, the threat of AIDS looms large. Behavior patterns and risk factors correlative with the rapid spread of the disease are widespread, making the country vulnerable to an HIV/AIDS epidemic. Risk factors identified by the World Bank include: a large commercial sex industry;341 low consistent condom use;342 a prevalence of sexually transmitted diseases among sex workers;343 high rates of needle sharing among intravenous drug users; and limited knowledge of the disease and its transmission among the general population. As with the problem of combating child malnutrition, the governance issue of paramount concern is the achievement of adequate information flows, particularly in raising awareness among the poor. To date, Government response to this problem has been limited. Local government, in particular, appears to have taken the fewest steps to respond to the public health risks posed by HIV/AIDS. E. Issues and Opportunities for Reform 1. Policy Reform In the mid-1990’s, two-thirds of childhood deaths were attributable to malnutrition (with immediate causes of death including pneumonia and diarrhea and other less common infectious diseases. The World Bank, Quest for a Health Bangladesh, at 4. 340 The World Bank, Poverty in Bangladesh: Building on Progress, at 56 341 The commercial sex industry is comprised of about 36,000 sex workers. Brothel-based sex workers average 18.8 clients per week, while hotel-based workers average 44 clients per week. The World Bank, HIV/AIDS in South Asia: A Human and Development Challenge (2002 Update for Bangladesh). Document available at www.worldbank.org (visited July 1, 2003). 342 The majority of brothel-based sex workers report at least some sex without condoms with their clients. Among the clients, such as rickshaw pullers and truckers, about 83 percent have never used condoms when buying sex. The World Bank, HIV/AIDS in South Asia: A Human and Development Challenge (2002 Update for Bangladesh). Document available at www.worldbank.org (visited July 1, 2003). 343 Approximately 43 percent of female sex workers and 18 percent of male sex workers have syphilis. The World Bank, HIV/AIDS in South Asia: A Human and Development Challenge (2002 Update for Bangladesh). Document available at www.worldbank.org (visited July 1, 2003). 339 210 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 706. As the preceding discussion reflects, Bangladesh’s public health system suffers from inefficiencies and inadequate resources. With these constraints in mind, the ADB and World Bank have argued that the health needs of the country’s growing population would best be served by de-linking the Government’s finance and provider functions, and by concentrating service provision in activities of comparative advantage (referral, specialist, and emergency services) and public good (policy planning, regulation, surveillance, and information).344 707. At a minimum, the Government should build on efforts within the HPSP to decentralize administrative control of health services. The Government has committed to a Decentralization Action Plan within the context of its HNPSP, and has plans to finalize draft legislation for a hospital autonomy bill. In practice, however, decentralization is not easily accomplished. Centrally based public officials tend to be reluctant to delegate greater authority to local public health authorities. In combating opposition to reforms, the link between health expenditure and economic growth and development should be emphasized wherever possible. 708. The Government should also capitalize on the proven success of collaboration with NGOs and the private sector, outsourcing primary level service provision and monitoring responsibilities to NGOs. At the same time, any move to outsourcing should be matched by the introduction of companion regulations to ensure quality in health care delivery. 2. Public Sector Inefficiencies a. Consolidate health sector management 709. The health and family planning directorates should be unified, at both regional and national levels, to reduce uncertainty, waste, and duplication in sector administration. With the same goals in mind, auxiliary directorates should be evaluated for opportunities to introduce economies of scale. b. Strengthen procurement procedures 710. The declining trend in disbursements should be addressed through the streamlining and simplification of procurement rules and procedures in the health sector. Training programs for procurement officials should be implemented in order to develop trained experts capable of dealing with these regulations. In addition, eGoverment applications should be introduced wherever appropriate to increase transparency in procurement processes and thereby reduce opportunities for corruption. b. Outsource service provision 711. The Government is encouraged to undertake pilot programs to outsource support services, such as cleaning, security, and catering in health care facilities, to private entities. It should also begin to outsource primary level service provision and monitoring to NGOs and private actors. 344 The World Bank-ADB, Public Expenditure Review 2003, at 65. 211 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 d. Improve incentives for staff 712. The Government is encouraged develop a more appropriate incentive regime for medical personnel, which will help to motivate doctors and nurses to work in local level public practice and reduce incentives for corruption. To this end, performance-based promotion procedures should be introduced, and recruitment rules should be developed and codified. In addition, the Government should de-link budget transfer norms from bed and staff numbers and instead base them on caseloads and poverty indicators. e. Increase spending on essential services 713. Public appropriations should be re-prioritized to increase provision of essential services to hard-to-reach populations, especially in urban areas. Behavioral change communication on issues related to maternal mortality and child nutrition should be brought to the fore with increased expenditure prioritization. The frequency of offline payments and the share of private spending as a share of total health care spending suggest that the demand for health care services is price elastic. While this would imply that medical personnel and facilities could raise their fees, the hypothesis should be thoroughly researched. If verified empirically, it could have significant implications for spending prioritization, by making additional resources available for essential services. 3. Under-regulation of the Private Sector a. Improve the legal and regulatory environment 714. A Patient’s Bill of Rights should be introduced, either as a free standing bill or as part of the broader Citizen’s Charter called for by the Interim National Poverty Reduction Strategy. Likewise, a code of ethics and other provisions to regulate private practice by government doctors should be adopted. Evaluation, monitoring, and regulation mechanisms for private, for-profit hospitals, clinics, and medical colleges should be improved or, where lacking, established. Finally, a regulatory framework governing private pharmaceutical sellers and other retailers should be developed to overcome hazardous drug sales and other private provision. New regulations should be developed with carefully consideration given to avoid stifling innovation and presenting opportunities for corruption. 4. Gaps in Coverage a. Increase capacity for preventing infectious Diseases 715. From a budgetary standpoint, the Government should strengthen its own capacity, and that of NGOs, for program planning, implementation, monitoring, and evaluation of prevention strategies for HIV/AIDS and other infectious diseases. Program initiatives to contend with threats posed by the disease should include: improved behavioral change activities, particularly at the local level; additional efforts to promote the acceptability of condom use among the general public; and efforts to reduce discrimination against those infected by, or at risk of infection from, the disease. 212 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER XIII TRANSPORT A. Introduction 716. Efficient, safe, and reliable transport services and infrastructure play an important facilitating role the economic development of a nation. This relationship is especially important in Bangladesh, where development of the transport sector will play a key role in meeting the economic growth and poverty reduction targets set by the Interim National Poverty Reduction Strategy (I-NPRS). The quality and efficiency of the transport network in a nation with formidable geographic and climatic challenges affects the flow of people and capital, as well as market size, access, and integration. At the individual enterprise level, a sound transport infrastructure enables growth through economies of scale that result from reduced costs of production and improved market access. At the national level, an efficient transport system helps to raise competitiveness and to increase export-led growth and the share of international trade. 717. Bangladesh’s transport system has grown substantially in the past two decades. Roads and highways now connect all major business centers and the majority of thanas. Bangladesh has one of the highest road densities in the world, providing more than half the country with access to an all-weather, hard surface road within a five-kilometer radius.345 Improvements in the transport infrastructure have contributed to poverty reduction in rural areas, overall economic growth, and enhanced disaster preparedness and management. Despite these advances, many challenges remain to be addressed, many of which have a clear governance dimension. The size and outreach of the transport network on which sectoral governance initiatives have tended to focus to date are important factors that affect the overall quality of the transport infrastructure. To meet future transport needs, the Government must be ready to assume a more active regulatory and standard setting role in meeting citizen needs and expectations, ensuring the optimal use of available public resources, and creating opportunities for increased private sector involvement in the transport sector.346 B. Sector Overview 1. Introduction 718. Development of the transport infrastructure in Bangladesh, including railway and air transport, has traditionally been administered primarily by the public sector. Substantial expansion of the transport infrastructure since Independence has led to the development of nearly 223,000 kilometers of roads, 2,700 kilometers of railroads, 5,970 kilometers of perennial and seasonal waterways, two major seaports, and seven airports. The private sector has assumed a lead role in road348 and inland water transport services, while the public sector continues to dominate ocean shipping, railways, and air transport. Roads have been the fastest growing mode of transportation, with annual growth averaging 7 percent for passengers and 9 percent for freight since the early 345 The World Bank- Asian Development Bank (2003), Bangladesh Public Expenditure Review, at 91-92. The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, at 91. 348 The only public road sector organization, Bangladesh Road Transport Corporation (BRTC) controls about two percent of passenger operations and one percent of the freight market. 346 213 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 1990s.349 The road network includes four broad categories: national highways, regional highways, feeder roads, and rural roads.350 Roads now represent the principal form of transportation in Bangladesh. Average road conditions have improved through substantial donor investments in the expansion of the road network and improvement of road surfaces, with the percentage of roads classified as good or fair increasing from 73 percent in 1997 to 96 percent in 2002.351 719. The two major ports in Bangladesh are Chittagong Port and Mongla Port, which together handle about 95 percent of total international trade. Of this, 80 percent is handled by Chittagong Port. The Bangladesh Railway (BR) network includes broad gauge rail lines west of the Jamuna River (together with a small meter gauge network in the northwest) and exclusively meter gauge east of the Jamuna River. BR provides a combination of passenger and freight services. The Jamuna Multi-Purpose Bridge includes rail lines that directly connect the east and west of the countries, replacing the traditional ferry links that connected rail transport in the two parts of the country. 2. Institutional Framework 720. Responsibilities for planning and developing the transport sector are divided among several ministries and parastatal agencies. These include the Roads and Highway Department (RHD), under the Ministry of Communications, and the Local Government Engineering Department, under the Ministry of Local Government, Rural Development, and Co-operatives.352 In addition, city corporations or municipalities (pourashavas) are responsible for the construction and maintenance of paved roads that fall under their jurisdiction. In the port and shipping sector, the Ministry of Shipping holds controlling authority, and Chittagong Port Authority (CPA) and Mongla Port Authority (MPA) regulate port activities in their respective districts. In addition, the Ministry also functions as the overarching authority for parastatals and authorities that oversee the movement of government owned ships and inland waterway steamers and trawlers and the maintenance and setup of inland waterway transport. 3. Policy Framework 721. The Government of Bangladesh has historically focused its transport development strategy on expanding linkages to the internal transport system and promoting local market integration, particularly in rural areas.353 Its current transport policy is outlined in an annex to the I-NPRS. The policy paper signals a 349 The World Bank-Asian Development Bank (2003), Bangladesh: Public Expenditure Review, at 91. National highways connect the national capital with district headquarters, port cities, and international highways. Regional highways connect different regions and district headquarters that are not connected by national highways. Feeder roads are of two types: A and B. Type A feeder roads connect thana headquarters and important growth centers to the main arterial road network, while type B feeder roads connect growth centers with other growth centers and thana headquarters. Local roads include municipal roads and rural roads. There are three types of rural roads: Class 1 roads that connect growth centers with farms; Class 2 roads that connect union headquarters and local markets with villages and farms; and Class 3 roads that include roads within the village. 351 Asian Development Bank (2002), Report and Recommendation of the President to the Board of Directors on a Proposed Loan to the People’s Republic of Bangladesh for the Road Network Improvement and Maintenance Project, RRP: BAN 3223. 352 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, at 91-92. 353 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, at 92. 350 214 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 “new approach” to infrastructure development based on reorienting sectoral priorities and increasing private participation as a means of reducing infrastructure bottlenecks. For the road sector in particular, the I-NPRS focuses on the need to maintain and improve the existing network, and to improve the efficiency and safety of road operations. This requires a strategic land transport policy that creates an integrated framework for institutional cooperation, and the development of options for financing road maintenance and operation. For rural infrastructure in particular, policy mandates emphasize maintenance and upgrading of the current network, decentralization of design, implementation, and monitoring functions to local government, improved cost effectiveness, and participation by local groups. 722. For improvements in the transport infrastructure, priority is being given to reform in the port sector to improve export competitiveness. A new National Shipping Policy has been adopted, which lays out guidelines for private sector participation. The policy provides shipping authorities with greater autonomy, addresses labor efficiency through labor reform programs and job analysis, and aims to improve accountability through the setting of performance evaluation criteria. 723. The Partnership Agreement on Poverty Reduction between the Government of Bangladesh and the ADB identifies roads as one of the leading agents for poverty reduction. The Partnership Agreement focuses on (i) accelerating pro-poor economic growth through improved access to markets and inputs; (ii) improving networks, including national, regional and feeder roads that serve poor areas; (iii) introducing more objective and transparent approaches to resource allocation especially for road maintenance; and (iv) opening up road sector operations for private sector involvement and public-private sector partnership.354 724. With support from ADB, a Land Transport Policy has been under consideration by the Government that deals with future development of the national transport system. The new policy calls for an integrated, connected, and well managed transport system. This new system is to be achieved through an increased role for the private sector (including the corporatization of Bangladesh Railway and the privatization of all rail services); improved coordination with inland river transportation; and national design and safety standards for all types of roads. The policy further proposes various options for financing road maintenance and operations, restructuring of the Roads and Highways Department (RHD), and the clear separation of responsibilities between the RHD and the Local Government Engineering Department (LGED).355 Related to the Land Transport Policy and its policy direction, a Private Sector First Policy (PSFP) for transport infrastructure development and management is under consideration within the Government, which would include for the first time a list of projects for private sector investment in the Annual Development Program 2003-2004. 725. Even after government adoption of the above policies, much depends on the actual process of implementation of supporting action plans. The Government has demonstrated initiative recently in implementing concrete changes in the transport sector 354 Asian Development Bank (2002) Report and Recommendation of the ADB President on Road Network Improvement Project. Dhaka, Bangladesh. 355 News from Bangladesh (2003). “30-year Land Transport Policy Formulated.” 3/18/2003. http://bangladesh-web.com/news/mar/18/n18032003.htm 215 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 to address constraints that results from legal and regulatory, financial management, and other governance issues.356 4. Recent Developments a. Regulatory reforms to improve traffic safety 726. Road safety is a major issue in the transport sector in Bangladesh. Fatality rates in road accidents are the highest in South Asia, with the number of people reported killed increasing from 955 in 1983 to 3,162 in 1997. The road accident fatality rate is 30 to 40 times higher than that of developed nations that have many times more vehicles.357 This high incidence of road fatalities, and even higher rate of accidents, result from speeding, overloading of passengers, unsafe overtaking on high speed roads, and other reckless driving behavior, and the unregulated movement of non-motorized vehicles on roads shared with high-speed motorized vehicles—all of which can be addressed through more effective enforcement of road safety standards. The RHD is responsible for the engineering aspects of road safety, while the National Road Safety Council (NRSC) takes the lead in national level training and awareness raising initiatives. 727. In response to the road safety problem, the NRSC issued a National Road Safety Strategic Action Plan (2002-2004) in 2001. The Action Plan identifies problems and strategies in nine road safety issues. These include, inter alia, (i) planning, design, construction, and maintenance of roads; (ii) revising traffic legislation to promote road user compliance; (iii) developing a more effective and efficient traffic police; (iv) ensuring minimum standards for driver competence through improved driver training and testing procedures; (v) improving the roadworthiness of vehicles; (v) introducing road safety education and publicity programs; and (vii) improving the emergency assistance, hospital care, and rehabilitation available for victims of road traffic accidents. The Road Safety Cell has developed an implementation action plan, to be coordinated with the World Bank, DFID, and ADB. An Accident Analysis and Research Centre has been established at Bangladesh University of Engineering Technology (BUET) to play a role in implementing the plan.358 The Strategy further provides for the inclusion of appropriate educational material on road safety in primary and secondary school curricula, which the Ministry of Education has approved for introduction in 2004. b. Improved urban transport management 728. To improve urban traffic management, special training programs have been introduced for traffic police at the Traffic Police Training School under the DUTP (Dhaka Urban Transport Project). Efforts are also ongoing at the Dhaka Transport Coordination Board (DTCB) to restrict use of non-motorized transport (NMT) as feeder transport and, to this end, to identify networks of secondary roads. Five major roads in Dhaka have already been designated rickshaw-free. Two-stroke, three-wheel auto rickshaws (baby taxis) have been prohibited in Dhaka, replaced with clean-burning, four-stroke, 356 For a detailed tracking of changes since 2001, refer to the Center for Policy Dialogue (2003), National Policy Review Forum 2003 on Transport and Infrastructure. 357 Center for Policy Dialogue (2003), Developing a Policy Agenda for Bangladesh: Civil Society’s Task Force Reports 2001, Dhaka, CPD and University Press Limited, at 152-53. 358 CPD (2003) National Policy Review Forum 2003 on Transport and Infrastructure. Dhaka, Bangladesh. 216 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 compressed natural gas (CNG)-driven models. This latter initiative has had a significant impact in reducing air pollution in Dhaka. c. Encouraging private sector participation 729. To assist the Government to encourage private sector participation in the transport sector, the Government and The World Bank have jointly established an Infrastructure Investment Facilitation Center (IIFC). Its resources include expertise in engineering, economics, finance, competition and regulation, procurement, and contracting. Financing and technical assistance is provided in part by DFID and CIDA. In addition, an Infrastructure Development Company Limited (IDCL), a non-bank financial institution, was set up as a government-owned limited company in 1997 to promote private sector participation in investment, operation, ownership, and maintenance of infrastructure facilities. C. Key Governance Issues 730. The quality of governance in the transport sector has implications for other sectors whose performance depends on reliable, efficient, and readily accessible road, rail, inland waterway, and other modes of transport. These related sectors include education, public health, and private sector development. Current transport sector constraints include poor cost recovery, deteriorating quality of roads, pollution, poor road safety, and increasing traffic congestion. These issues reflect overarching problems in policy planning and implementation, institutional and administrative coordination and management, financial management, and sectoral development (including opportunities for increased private sector participation). As a result, Bangladesh’s transport network is extensive but inefficient. One of the overarching governance issues for the road sector is the persistent view of citizens that roads are public goods, with no concept of assuming responsibility for road maintenance and operations through charges levied on users. As a result, the cost of road infrastructure investment by government and subsequent operations and maintenance is recovered indirectly through the levy of gasoline tax and other general taxes. This has been a serious obstacle to promoting private sector investment in the road sector because there is no mechanism for the private sector to recover its investment where road users resist tolls. 1. Policy Framework 731. A well functioning transport system requires careful planning that takes account of how different modes of transport can be best integrated in accordance with their respective roles, functions, and comparative strengths, associated costs of production, and the overarching needs of society and the economy. Successive Five-Year plans have included a reasonable articulation of transport policy, including pricing considerations, capacity utilization, investment priorities, urban and rural transport system development, and efficient resource allocation, informed by the requirements of the economy at particular points in time. The primary policy constraint lies in the inability of the Government to articulate and implement an integrated strategy for the development of the transport sector that takes account of the various transport modes and their relationship to one another.359 For example, while spending on roads has been 359 CPD (2003), Developing a Policy Agenda for Bangladesh, at 141. 217 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 increasing as a proportion of overall transport sector expenditure, this does not reflect strategic development within an integrated framework; rather, it reflects a lack of sectoral coordination and long-term policy planning. 732. At present, each transport mode is developed and administered by separate agencies that effectively operate in isolation from one another. This leads to inefficient modal linkages, especially in riverine areas and along inland waterways, where bridges, ferries, and highways are poorly connected. In the railway sector, the poor connectivity of different rail lines and their relative inefficiency has caused BR to lose a significant share of lucrative freight traffic, as private contractors switch to truck transport as an alternative to rail.360 733. Port sector reform has been slow to evolve, leaving ports burdened by overstaffing, labor unrest, complex customs procedures, and inefficient work rules and management practices, the costs of which are borne by traders and consumers.361 734. There is no logical prioritizing among different modes of transportation, which would improve resource use and reduce duplication. This uneven, sector-led policy framework is costly in the long run, and prompts greater inconvenience as the economy continues to grow and human and capital mobility increases. Empirical studies have yet to be undertaken to determine if the rapid growth of the roads sector is efficient and whether it is creating an appropriate mix of transport modes. 735. Policy development has also been slow to target specific urban transport issues. Although Bangladesh has experienced rapid urbanization in the last decade, notably in Dhaka and Chittagong, a national urban transport policy has yet to be developed to address the particular issues raised by urban traffic management. 2. Institutional and Administrative Management a. General 736. Although the Land Transport Policy (LTP) sets out a comprehensive approach to improving the transportation sector in Bangladesh, the institutions responsible for implementing transport policies remain quite weak. They tend to operate in an independent capacity, with little coordination in addressing issues of common interest.362 There are no formal mechanisms for coordinating dialogue between the Ministries of Finance, Planning, Local Government and Development, Communications, and other implementing agencies. This lack of coordination creates challenges in implementing the LTC and other policy directives. In addition, transport policies are developed by the various responsible agencies with little consultation between them and few opportunities for stakeholder inputs.363 737. Coordination problems are further exacerbated by lack of clarity in the division of roles and responsibilities between various administrative institutions. For example, division of responsibilities for different elements of the road network should be effected in a practical manner between RHD, LGED, city corporations, and local government. In 360 Asian Development Bank (2000) Railway Technical Assistance in Bangladesh. ADB. Dhaka, Bangladesh. 361 The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 92. 218 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 the case of inland waterways, river crossings along highways have been bridged in a spontaneous and unsupervised manner, without adherence to any guidelines regarding the height and strength of bridges. This practice results in the physical obstruction of waterborne traffic.364 738. Future refinements of the national transport policy should ideally take these coordination issues into account and include specific elements that focus on improved collaborative relations between responsible agencies. While he recent reallocation of responsibility for feeder roads between RHD and LGED introduces greater logic in the system, it may potentially lead to an overburdening of the LGED, which is also responsible for R1, R2, and R3 roads. This could in turn lead to further deterioration in the quality of rural and feeder roads, unless Union Parishads increase their involvement in rural road maintenance. Another consequence of the lack of coordination between the several ministries involved in transport infrastructure is that projects are being implemented according to narrow sectoral design, with little coordination or proper guidelines for integrated development. At a roundtable meeting convened by the Ministry of Communications in 2002, a recommendation was tabled for the establishment of a single Ministry of Transport to improve coordination and overall sectoral management. The I-PRSP commits the Government to create a single ministry. c. Implications for urban and rural transport and ports 739. Urban Transport: While significant improvements have been made in air quality and the management of certain traffic flow problems in Dhaka through the regulation of cycle rickshaw traffic and the banning of two-stroke, three-wheel motor taxis, the city remains highly congested, with high accident rates and poor traffic management. Heavy congestion imposes significant costs on businesses and individuals, both in terms of valuable time lost and in direct losses from accidents. The existing transport infrastructure falls far below what is required to adequately support current traffic loads. Causes of congestion include rapid urbanization, consequent increase in vehicle and infrastructure demand, and poor traffic management schemes. In particular, the mixture of non-motorized and motorized vehicles is a common cause of congestion. Except for major highways, over 50 percent of traffic flow in most parts of Dhaka is made up of nonmotorized vehicles such as rickshaws. While traffic in Dhaka has increased from several hundred to hundreds of thousands of motorized and non-motorized vehicles, the road network has remained virtually unchanged for two decades.365 The World Bank’s Dhaka Urban Transport Project was established to address a combination of policy issues, infrastructure impediments, and traffic management challenges, as well as long-term planning and institutional reform.366 740. Rural Transport: Success in creating an extensive rural road network has enabled growth and poverty reduction by improving the ease of agriculture technology transfer, lowering transport costs, improving labor mobility, and increasing overall productivity. The needs of rural transport now lie less in construction than in improving the quality and ensuring regular maintenance. The labor-intensive technology used in 362 CPD (2003), Developing a Policy Agenda for Bangladesh, at 138-39. CPD (2003), Developing a Policy Agenda for Bangladesh, at 139. 364 Ibid 365 To mitigate traffic jams in the Dhaka Metropolitan area, a second Sitalakhya Bridge and a third Buriganga Bridge are being planned for construction. 366 CPD (2003), Developing a Policy Agenda for Bangladesh, at 138. 363 219 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 rural road construction has led to 80 percent of the rural road network being comprised of narrow, poorly compacted roads.367 741. Ports: Although Bangladesh’s ports have the potential to support a robust international trade sector, their potential is undermined by poor management and resulting inefficiencies. With the phasing out of the Multi Fiber Agreement (MFA) at the end of 2004, Bangladesh is likely to lose part of its current market share in textile and garment exports—in part due to the relatively high costs of transportation in export zones in relation to other South Asian countries. Port sector reform should accordingly rank high on the list of policy priorities. 742. All three major ports of Bangladesh suffer from overemployment, frequent labor strikes, and outdated management and work practices. Port users face complicated customs procedures, and high turnaround times. At Chittagong, where 80 percent of the foreign trade is located, turnaround time for feeder vessels is six to ten days, compared to two days in Bangkok. The prevalence of unofficial costs have raised the expense of moving a container in Bangladesh from the official charge of $100 per container to $600, compared to $150 to $300 in Bombay.368 These costs affect Bangladesh’s competitiveness. 743. Heavy siltation at Mongla Port has reduced berth use. In addition, both Mongla and Chittagong ports are poorly connected to mainland transport arteries, which results in additional costs, delays, and inconveniences. Studies have indicated that port inefficiencies, if eliminated, could lead to as much as a 30 percent increase in earnings for Bangladeshi garment exporters alone. In overall terms, port delays have been estimated to cost the economy approximately $1.1 billion per year.369 744. The sensitive political environment in which the port sector operates adds further challenge to reform efforts. Employment practices are entrenched and difficult to restructure, especially given the highly unionized labor force. As a result, delays caused by hartals are frequent, and the ports are significantly over-staffed. For example, the Chittagong Port Authority employs 6,500 workers permanently, and an additional 6,000 day laborers of the Dock Workers Management Board. These staffing levels are estimated to be five times the actual number required to handle current shipping loads370. 745. Though a new National Shipping Policy has been adopted, past experience suggests that implementation of its directives is likely to be challenging. The Ministry of Shipping is currently assessing plans to construct a new Mooring Container Terminal. This modern terminal is expected to double the container ship handling capacity of Chittagong Port and improve the regional competitiveness of Bangladesh’s ports. As of June 2003, the implementation of the Taka 737.24 crore project had been delayed, further lengthening a project period that was to have begun in 1998-1999 and been completed by December 2005. Delays are attributed to manipulation by vested 367 The World Bank- Asian Development Bank (2003) Bangladesh: Public Expenditure Review. Ibid, at 92-93. 369 Ibid, at 96. 370 The World Bank (2001), Workshop on Private Investment Opportunities in Shipping Sector of Bangladesh to Raise Investor Awareness. Speech by Frederick T. Temple, The World Bank Country Director for Bangladesh. August 20, 2001. 368 220 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 interests.371 A previous project to build a private port by the Stevedoring Services of America (SSA) was initiated in 1998, in the face of strong protests by labor unions, but never implemented. The Supreme Court declared the project illegal in May 2003.372 This episode has significantly reduced the political feasibility of private sector involvement in the ports sector. Similarly, an increase in income tax rate on the Chittagong Port Authority from 25 percent to 37.5 percent proposed in the national budget FY 2003-2004 was withdrawn in response to protests from workers and employees of the CPA.373 The slow progress in current port sector policy changes and projects underlines the difficulty in overcoming entrenched practices and vested interests. 3. Legal and Regulatory Structure 746. While weaknesses in the legal and regulatory administration of the transport sector create many problems, safety implications are the most serious. The loss of life resulting from accidents involving overloaded passenger launches in 2003 serves as a stark reminder of need for stricter enforcement of rules and regulations intended to ensure the safety of passengers. In the road sector, the incidence of traffic related injuries in Bangladesh (73 per 10,000 vehicles a year) is the highest in South Asia. The factors that contribute to high accident rate include a general lack of infrastructure for pedestrians, the mix of motorized and non-motorized vehicles that share the road, poor driver education, and a lack of enforcement of traffic regulations and safety standards. Safety concerns are especially problematic in urban areas, reflecting the absence of an effective city management framework. 747. The Bangladesh Road Transport Authority (BRTA) is responsible for enforcing technical standards for vehicles. It also regulates the safety and environmental standards of private vehicles through the issuance of fitness certificates. The traffic police, governed by the national police under the Ministry of Home Affairs, are responsible for enforcing traffic laws and managing traffic flow in the cities. The municipal government oversees construction and maintenance of roads in urban areas, provision and maintenance of street lighting, and maintenance of public streets374. 748. A Road Transport and Traffic Act 2001 has been prepared to replace the older Motor Vehicles Ordinance 1983. The draft is presently being reviewed and modified by BRTA. While vehicle safety standards have been established, they are poorly enforced. Current law requires vehicles older than five years to be tested annually. To facilitate effective implementation of this law, ADB supported the creation of modern vehicle inspection centers in four divisions, with responsibility for issuing fitness and nonpollution certificates. Due to a lack of expertise within the Bangladesh Road Transport Authority (BRTA) however, the equipment is not fully utilized. Attempts to lease the equipment to the private sector also faced barriers resulting from poor institutional capacity and corruption within the BRTA. The Independent (2003). “Taka 737 Crore New Mooring Terminal Project Uncertain.” June 26, 2003. Sustainable Development Networking Program Bangladesh. (SDNPB) National News Archive, May 20, 2003, See www.sdnbd.org/sdi/news/general-news/Previus%20news/May-2003/20.htm 373 The Independent (2003) “Enhanced Tax on CPA Withdrawn.” June 25, 2003. 374 The World Bank (2002), Bangladesh Urban Service Delivery: A Score Card, The World Bank. Dhaka, Bangladesh. 371 372 221 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 749. A recent World Bank survey375 found that it is common practice to pay a bribe to a BRTA official to obtain an annual vehicle fitness certificate, particularly in Dhaka. As a result, fitness certificates are being issued for unfit vehicles based on incomplete checking. Respondents in the World Bank survey indicated that, in certain instances, the bribe paid was equal to about 50 percent of the official fee. Focus group discussions further revealed the lack of incentives for obtaining a valid certificate. The police routinely extract payments from vehicle drivers, regardless of the validity of their certificates. Consequently, many drivers see no the need to go through the process of getting their vehicles inspected and certified. It is estimated that about 80 percent of the vehicles currently in use are unfit.376 750. Recent perception surveys indicate that the police are regarded as a common cause of traffic congestion. Rather than enforcing traffic regulations and safety standards, the police reportedly stop vehicles to demand bribes, allow trucks to illegally load or unload goods on main roads in return for a fee, or fail to take action when roads are blocked by motorists who ignore basic driving rules.377 Although the size of the Dhaka Metropolitan Police (DMP) has increased in recent years and more traffic police are completing traffic management courses at the DMP Training Academy, the number of traffic irregularities is increasing. Perception surveys suggest that penalties are not imposed on traffic violators, but that bribes and illegal tolls are extracted in an ad hoc fashion on all types of vehicles. In addition, the driver training system in Bangladesh allows anyone to conduct training, without certification as a competent instructor. Although driving tests are conducted, the standards required to obtain a driver’s license are low and reports suggest that fake licenses are frequently issued. 751. These legal and regulatory issues underline the relationship between sectoral and core governance in the context of the transport sector. Steps taken to strengthen the role of the police and other public agencies in enforcing traffic safety and other rules and regulations that govern the transport sector will contribute to broader core governance reform of the justice sector. 4. Financial Management a. General 752. Despite clear policy recognition of the importance of an efficient, functioning transport system in facilitating economic growth and poverty reduction, resource allocations for the development, maintenance, and regulation of the transport sector have fallen short of policy goals. Financial allocations have implications for other dimensions of transport sector governance, including general management, legal and regulatory administration, promotion of private sector involvement, and other sectoral development initiatives. 753. Between the early 1980s and the late 1990s, expenditures on transport increased from less than 10 percent of total Annual Development Program (ADP) expenditures to more than 20 percent.378 Approximately 44 percent of total transport 375 Ibid. Ibid 377 See Transparency International, Corruption in South Asia. 378 The World Bank- Asian Development Bank (2003) Bangladesh: Public Expenditure Review, at 93. 376 222 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 expenditures are allocated for major highways, while 34 percent are allocated for rural roads. Railways and inland waterways account for a total of 12 percent of transport expenditures.379 RHD expenditures increased at an annual rate of 12 percent from FY 1997 to FY 2000, while that of the LGED grew at 19 percent. In contrast, the port sector has always received a minimal allocation in the ADP. 754. The 2003-2004 budget provides for a combined allocation of Taka 31.89 million (6.13 percent of the total budget) for transport and communication sector development. This reflects a reduction from the previous year, in which Taka 34.21 million was allocated for the sector (7.62 percent of the total budget). The change may reflect a leveling off of infrastructure needs, or under-prioritization of the sector. Whatever the circumstances, the current allocation appears to be insufficient to fulfill the transport infrastructure priorities specified in the I-NPRS. Even in earlier years, when budget allocations for the transport sector were increasing, the majority of funds were allocated for construction projects, while maintenance and repair needs were neglected. While the current budget places greater emphasis on repair and maintenance of existing roads and highways, bridges, and culverts—a departure from historic budgeting trends— maintenance expenditures have grown at a considerably lower rate than those on road construction and improvement (see below). 755. Allocations within the road sector budget are not even. There are three large umbrella projects currently implemented by the RHD,380 under which approximately 800 sub-projects are operating. Annual ADP allocations for these small projects currently represent only two to three percent of total project costs, reflecting poor project selection and prioritization. At current funding levels, these projects—most of which involve road improvement and rehabilitation—would require 30 to 50 years to complete.381 d. Implications for infrastructure maintenance and improvement 756. Despite improvements in the road network, the majority of roads in Bangladesh remain narrow and poor maintained. Economic growth has outstripped infrastructure development, and many roads are unable to support high traffic volumes.382 This leads to traffic congestion, high transport costs, and lengthy delays. Road capacity is being pushed to the limit by the absence of bridges at river crossings that are currently being serviced by ferries. 757. The Planning Commission allocates funds for infrastructure construction, while the Ministry of Finance expenditure allocates maintenance funds as part of the recurrent expenditure. Expenditures under RHD increased at an annual rate of 12 percent from FY 1997 to FY 2000, while RHD expenditures for maintenance increased at only 4 percent annually during the same period.383 Similarly, while LGED expenditures increased annually at 19 percent, maintenance expenditures increased by only 7 percent on average. Analysis conducted using a predictive model suggests that annual long 379 Ibid, at 93. The Thana Connecting Road Project, and Phases 1 and 2 of the Construction of Public Priority Roads and Bridges Project. 381 The World Bank- Asian Development Bank (2003), Bangladesh: Public Expenditure Review. 382 A traffic survey conducted in FY 2000 showed an average of 4,950 four-wheeled vehicles driving on each national road in Bangladesh. See The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 95. 383 The World Bank- Asian Development Bank (2003) Bangladesh Public Expenditure Review, at 93. 380 223 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 term spending on preventive maintenance should be about Taka 5 billion. Current annual maintenance expenditure is approximately Taka 2.2 billion, or less than half of what is required. The cumulative under-funding over the years has led to an additional 24 billion in backlogged maintenance projects. This situation has persisted for several years, creating a backlog of deferred maintenance work. 384 758. Road maintenance issues are compounded by the fact that the two agencies that coordinate development and recurrent expenditures fail to adequately coordinate, which has led to a rapid deterioration in the quality of roads in Bangladesh. While annual flooding is a leading cause of road degradation, flooding is a predictable issue. The implication is that road degradation can be prevented, or at least reduced, through greater allocation of funds to the maintenance budget. 759. In the absence of local government action, much rural road maintenance work has been taken up by NGOs or by local initiatives. This work primarily involves plantation of roadside trees to prevent soil erosion from destroying roads. These activities reflect a willingness on the part of local communities to contribute in order to ensure that roads are regularly maintained. Similarly, tolls introduced at the Jamuna Bridge have not deterred vehicles from utilizing the bridge, affirming public willingness to pay for road services.385 Given the lack of government funds, the new Land Transport policy recommendation for raising taxes may prove to be a step in the right direction, assuming that taxpayers are satisfied that their taxes are being applied to good use. Vehicles using Ashulia Road are currently being charged Taka 20 each, and this practice can be extended to other highways. Other initiatives should be taken into consideration, such as the establishment of an autonomous road maintenance fund.386 5. Private Sector Participation in the Transport Sector 760. Private sector involvement in transport infrastructure can contribute to increased competition, efficiency, and cost effectiveness in transport projects. At the same time, constructive private sector participation is dependent on functioning regulatory institutions and a legal framework that inspires investor confidence. Private sector involvement is currently limited to roads, inland waterways, and shipping. Even in this context, private contractors in the road sector face challenges to operations due to weak governing institutions and inefficient procedures. The size of works available for private company contracts is small—one to two kilometers for LGED, and five to tem kilometers for RHD.387 This not only reduces the competitive abilities of the private sector, but also adds an administrative burden to the oversight agency. Decision-making on procurement action is multi-layered, requiring approval by the Cabinet Committee or even the Prime Minister, even for relatively small contracts. These bureaucratic inefficiencies, and the small scope of available work, are likely to discourage rather than encourage private sector activity. 384 Ibid, at 93-94. Ibid, at 95. 386 Ibid, at 95. 387 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, at 95. 385 224 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 D. Issues and Opportunities for Reform 1. Improved Policy Coordination 761. The relevant ministries need to initiate more coordinating discussions and institutionalize mechanisms that will enable integrated development between different transport modes such as bridges and inland waterways. The recent confirmation by the Government of plans to create a Ministry of Transport needs to be supported by strong commitment on the part of all ministries and departments involved. 2. Setting and Enforcing Legal and Regulatory Standards 762. The Government needs to prioritize its role as regulator and standard setter in the transport sector, with a particular focus should be on the enforcement of existing rules with respect to safety standards, traffic regulation, and driver licensing. As a regulator, the Government should also explore ways to improve traffic flow in city centers by designating additional areas from which non-motorized vehicles are barred, and improving public transportation alternatives such as buses. The current ban on nonmotorized vehicles on highways must be strictly enforced to reduce accidents and improve the efficient flow of traffic. These responsibilities fall to the Municipal Council and the Ministry of Home Affairs, but require a firm commitment among the top ranks of government. Recent initiatives, such as the issuance of plastic licenses to counter widespread fraud, are a positive step. 3. Financial Management and Resource Allocation 763. The existing network of roads in Bangladesh requires regular maintenance and, in many cases, improvement. Given the existing high road density, expenditures for construction of new roads should be reallocated for road maintenance and improvement projects. Continued expansion of the road network in rural areas, rather than improving the quality and capacity of existing roads, carries a high opportunity cost. 4. Private Sector Participation 764. The lack of funds for maintenance work could be overcome by creating an enabling environment for greater private sector involvement. While private sector involvement in RHD and LGED projects is presently constrained by bureaucratic impediments and requirements, there is considerable scope for increased engagement by the private sector. This will require a review and restructuring of current guidelines for private sector contracting in the transport sector. Reform efforts should be planned and implemented with private sector involvement, as well as participation by various stakeholder groups (including local road users) to ensure that road improvements are conducted in an equitable manner that enhances public welfare. 765. Bangladesh Railway used to be one of the largest loss-making, state-owned enterprises in the country. With continued restructuring, largely supported by ADB, the private sector is increasingly involved in the sector, taking on leases on the commercial functions of passenger trains. This increase in private participation has created significant increases in revenue for BR, as well as higher quality services for the public. Despite this progress, the connectivity and reach of rail networks in Bangladesh falls 225 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 short of potential. Rail transport holds little appeal to potential users, since the rail system is poorly connected to other modes of transport such as roads and ferries. Given the current congestion problems in the urban centers, efficient mass rail service is also needed to facilitate inter-city and intra-city passenger transit. The ongoing reorganization of BR should be supported by development partners. ADB is preparing to implement a project to reorganize BR. The project will introduce business units for core and non-core BR activities, emphasizing collaborative working relations between government and the private sector. A modern costing system is also to be implemented to improve decision-making on the basis of sound commercial principles. 5. Improved Port Competitiveness 766. Improved port competitiveness requires enabling private sector involvement in port management and improvements, particular labor guidelines, and enhanced management practices by the Port Authority. Reforms to improve competitiveness in this area are given high priority, due to the anticipated phasing out of the MFA, but are politically difficult to implement. Private participation in this sector cannot be introduced in the absence of associated labor reform efforts whose success will depend on strong leadership and political will. The Ministry of Shipping and IIFC are cooperating on increasing private participation in the sector, which appears to affirm the commitment of the Government to improve port management and implement directives specified in the new National Shipping Policy. Labor reform efforts should include discussion of legitimate concerns such as severance packages, through close consultation with unions, the Government, port authorities, and the private sector. ADB will fund a project in 2004 to improve trade movements at Chittagong Port. This will involve improving management practices at CPA and Customs at Chittagong Port, physical improvements within the CPA area, and strengthening environmental management.388 388 See The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 99. 226 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER XIV ENERGY A. Introduction 767. The energy sector in Bangladesh encompasses the production, transmission, and distribution of electricity and gas and the refining, import, and distribution of petroleum products, as well as the oversight of private power production and oil and gas sector development. Geographic coverage and per capita consumption of commercial energy are low by regional standards, with commercial energy accounting for only 35 percent of Bangladesh’s total energy consumption.389 While service is gradually improving, and substantial improvements have been achieved in the power sector, overall standards require significant improvement. Weak governance has contributed to the troubled state of the energy sector, characterized by high system loss, under pricing of electricity and gas for privileged consumers, weak financial and other regulation, and inadequate planning, development, and sound investment to meet future consumer demand.390 High system losses and other problems place a serious burden on the economy. Governance reform efforts are required for the energy sector to meet growing demand for energy and to fulfill its role in facilitating economic growth targets for poverty reduction and for the Government to redefine its combined role and meet consumer and other stakeholder needs as service provider and regulator. B. Power Sector 1. Present State of the Power Sector 768. National economic growth and the performance of specific sectors of the economy and infrastructure that depend on a reliable power delivery are constrained by inadequate supply of electrical power. Bangladesh’s annual per capita electricity consumption (110 kilowatt-hours (kWh) in FY2003) is the third lowest of ADB development partners, after Cambodia and Nepal.391 At present, no more than 32 percent of the total population has access to electricity.392 Consumption of electricity increased at an annual rate of 8.2 percent from 1994 through 2001, with industrial and residential uses accounting for the major share of this increase. 769. The current installed generating capacity is 4,710 megawatts (MW), which includes both public and private sector generators. As a result of load shedding and interruptions in the supply of electrical service, industrialists and entrepreneurs have been forced to invest in stand-by generators, increasing their production cost. The World Bank has estimated that power shortage reduces industrial output and GDP growth by an estimated US$ 1 billion and 0.5 percentage points, respectively, every year.393 389 The World Bank-Asian Development Bank (2003). Bangladesh Public Expenditure Review, at 101. Ibid. 391 ADB (2003), Report and Recommendation of the President to the Board of Directors on Proposed Loans to the People’s Republic of Bangladesh for the Power Sector Development Program, RRP: BAN 36205, November 2003, at 1. 392 Ibid, at 1. 393 The World Bank. Bangladesh: Review of Public Enterprise Performance and Strategy, November 2002. Cited in BEI (2003), Reducing the Cost of Doing Business in Bangladesh, Draft Work in Progress, January 2003, at 42. 390 227 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 770. ADB records indicate that load shedding of 5-468 MW was necessary on 210 days to date in 2003, for a total duration of 767 hours, consistent with improvements since 2000. This improvement from earlier years reflects several developments, including the reduction of gas supply constraints to power stations, full commissioning of the 360 MW Haripur IPP station and the 450 MW Meghnaghat-I IPP station, the reinforcement of the Dhaka 230 kV ring, the 100 MW expansion in Baghabari, and completion of the Rampura 230 kV substation. Some degree of load shedding will be necessary until new generation capacity is added to replace aging power stations, create a reserve margin, and meet rising demand for new connections.394 771. An additional 550 MW of captive capacity is committed exclusively for the use by various industries and commercial users. On average, only 2,900 MW of electricity is available to meet general consumer requirements through the national grid. The country’s existing generation plants have been unable to meet the aggregate demand for electricity, which is now growing at an annual rate of 9 percent.395 This growth trajectory will require a doubling of present generating capacity by 2010. Although private sector participation has helped to increase overall capacity (based on current installed capacity, IPP are generating 40 percent of the present national power supply), which is projected to reach 5,500 MW by 2005, aggregate demand will remain unfulfilled—especially in remote areas where the generation and distribution infrastructure remains inadequate. Peak demand of 3,622 MW was met on August 17, 2003. The Power System Master Plan (PSMP) projects a demand of 9,900 MW by 2015, while the Power Policy Statement (2000) projects that generation capacity will need to increase by a factor of five to 15,000 MW by 2020.396 Gas production will have to increase commensurately to meet increased power generation capacity. Taking these various estimates into account, Bangladesh faces a shortfall of approximately 2,500 MW of generating capacity over the next five years. Part of this demand is likely to be met through the award of additional power generation rights to foreign private companies. 2. Legal and Regulatory Framework 772. Under Articles 15 (provision of basic necessities) and 16 (rural development) of the Constitution, the Government of Bangladesh is obliged to provide electricity to all citizens. At present, no more than 32 percent of the total population has access to electrical power. Per capita annual electricity consumption is estimated at around 110 KWh (Kilowatt hour), which is low by comparison to other less developed countries.397 773. The Government regulates and supervises the generation, transmission, and distribution of electricity through the Power Division of the Ministry of Power, Energy, and Mineral Resources (MPEMR). The passage of the Energy Act 2003 on March 10, 2003 will establish an Energy Regulatory Commission (ERC). The ERC will assume principal regulatory responsibility, while the Government of Bangladesh will play the role of policy maker. The U.S. Agency for International Development (USAID) will contribute primary resources to support the establishment of the ERC and other elements of the new Act, while ADB will monitor the implementation of the new law and the ERC. In the 394 ADB (2003), Report and Recommendation for the Power Sector Development Program, RRP: BAN 36205, November 2003, at 1. 395 CPD (2003), Developing a Policy Agenda for, at 170. 396 Ibid at 171. 397 CPD (2003), Developing a Policy Agenda for Bangladesh, at 173. 228 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 meantime, MPEMR holds exclusive authority for policy formulation, key personnel appointments, investment decisions, and overall regulation of the power sector. There are three executing agencies in the sector: Bangladesh Power Development Board (BPDB): BPDB, an integrated utility, is the dominant agency in the power sector. It accounts for 60 percent of electrical generation, 40 percent of distribution in secondary cities and towns, and a portion of electrical supply in rural areas.398 Until 1998, BPDB was responsible for all generation and most of the transmission in the country, as well as for distribution in district towns, municipalities, and some rural areas. In December 2002, the final transfer of responsibility to the Power Grid Corporation of Bangladesh (PGCB) for transmission lines was completed. Dhaka Electric Supply Authority (DESA): DESA is responsible for distribution and commercial operation in Dhaka and adjoining areas, with the exception of Mirpur and Gulshan Circle, where this function is performed by Dhaka Electric Supply Company (DESCO). DESCO is incorporated, with sole public ownership. Until 1998, DESA was responsible for distribution in the great Dhaka area, including the capital. Rural Electrification Board (REB): REB performs similar integrated functions in rural Bangladesh, through 67 cooperatives or Palli Bidyut Samity (PBSs). 774. As part of the sector reform process, new public entities such as the Power Grid Company of Bangladesh (PGCB) and the Dhaka Electric Supply Company Ltd. (DESCO), together with private sector independent power producers such as the Rural Power Company Ltd. (RPC), have been constituted. Over the next few years, these companies will own and operate a substantial portion of the assets of the power sector. 775. The West Zone Power Distribution Company (WZPDC) was established by separating a part of BPDB’s operations in Khulna Division. Its commercial operations will begin following the completion of rehabilitation work.399 Under ADB’s new Power Sector Development Program, the Northwest Distribution Company will be established. This will leave just two urban distribution zones outside Dhaka in the hands of BPDP. 776. The Government has recently taken the positive step of extending opportunities for private sector investment in the power sector to resolve current deficits in the generation and distribution of electricity. With the entry of Independent Power Producers (IPPs) through a private sector power generation policy, five IPP contracts have been signed. Implementation of four of these contracts has added at least 810 MW of electricity, and is expected to add another 575 MW by the end of 2003. 3. Government Policy 777. In 1994 the Government adopted a policy paper on Power Sector Reforms in Bangladesh (PSRB). The paper was informed by inputs from major development 398 Board of Investment. Bangladesh Investment Handbook (2002). Reproduced in Bangladesh Enterprise Institute (2003) Reducing the Cost of Doing Business in Bangladesh, Draft Work in Progress, January 2003, at 37. 399 The World Bank (2003), Bangladesh: Review of Public Enterprise Performance and Strategy, Washington, DC, The World Bank, at 88. 229 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 partners, including ADB, the World Bank, the United Kingdom Department for International Development (DFID),400 the Japan Bank for International Cooperation (JBIC), Kreditanstalt Wiederaufbau (KfW) of Germany, and the United States Agency for International Development (USAID). The PSRB outlined the reform process through which the Government committed to gradually remove power sector constraints through improvements in sector and corporate governance, introduction of competition, and public-private partnerships in energy delivery.401 In accordance with the PSRB, the power sector has been gradually undergoing structural changes, supported by ADB and other development partners. Donor inputs include technical assistance for planning and institutional strengthening and capital for system expansion, consistent with the principle of reforms-linked assistance. Positive steps to date include the restructuring of DESA and PBDB and a series of regulatory reforms to support the new structure of the power sector. For example: the DESA Act was amended in 1998 to rationalize DESA’s boundary with REB. The transfer of all areas outside metropolitan Dhaka has increased demand in seven PSBs and reduced system loss in the areas for which REB and the PSBs assumed responsibility.402 DESCO commenced commercial operation in September 1998, assuming responsibility for distribution and commercial operations in the Mirpur area from DESA. DESCO has a fully independent board and has introduced a commercially oriented business culture. System loss was reduced from 43 percent at the start of operations to 21 percent by November 2002. Billing, collections, and the quality of consumer services have all improved.403 Parliament passed the Energy Regulation Commission Bill on March 10, 2003. Consultants engaged under two ADB technical assistance projects are supporting the proposed Energy Regulatory Commission (ERC).404 778. These and other reforms affirm that the Government is indeed taking steps to restructure the power sector by facilitating a business environment that enhances operating efficiencies, financial viability, consumer service, and conservation. ADB has assisted in the implementation of the reform agenda, while USAID will assume primary responsibility in future. The strategy includes, inter alia: 405 encouraging and facilitating private sector participation and fostering a more transparent and competitive environment for private sector participation; adopting a corporatized, “profit center” approach to strengthen the operations of public sector power utilities; establishing tariffs on the basis of commercial principles, which will facilitate cost recovery and reasonable returns on investment; 400 Formerly ODA. Asian Development Bank (2003), Draft Aide Memoire, Bangladesh Power Sector Development Program (March 2003), at 1. 402 ADB (2003), Summary Table on Progress of Power Sector Reforms. 403 Ibid. 404 Ibid. See further discussion below. 405 ADB (2003), Report and Recommendations for the Power Sector Development Program. 401 230 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 establishing independent regulation and tariff setting, supported by statutory provisions; extending transparent, reasonable, direct, and qualified subsidies to targeted sectors of the consumer market. 779. The opening of the power generation market to private investment under the 1996 Private Sector Power Generation Policy (PSPG) has had a favorable impact on the supply of electricity. Independent Power Producers (IPPs) supply electricity at competitive prices and have improved the reliability of the power supply. BPDB, in turn, has a better management record with respect to its dealings with IPPs. The Government’s early relationship with IPPs has laid a good foundation for further assumption of or provision for regulatory responsibilities, as an important element in defining the new role of the State in the power sector. 780. An issue of concern noted by the World Bank is that, given the increasing share of independent providers in the power sector, government guarantees may be called unless the financial performance and creditworthiness of the power sector improves commensurately. A 1999 World Bank study concluded that, unless new sources of foreign exchange earnings, such as gas exports, are tapped Bangladesh may find it increasingly difficult to meet financial obligations accruing from power purchase agreements with independent power providers.406 Again, the present and future role of IPPs calls for thoughtful reflection on the part of the Government in defining regulatory roles and responsibilities in a sector in which the State has traditionally served as principal service provider. 781. Other recent Government initiatives include: adjustment of energy prices in January 2002:407 preparation of electricity bills to empower the Energy Regulatory Commission to set power tariffs; initiatives by BPDB and DESA to strengthen revenue recovery by making the names of delinquent consumers public; and the issuance of new guidelines for supplier credits that will limit recourse to a form of financing that is generally regarded as inefficient.408 As noted previously, Parliament approved the Electricity Regulatory Commission Bill in March 2003, which lays the basis for the establishment of an independent ERC for the electricity and downstream hydrocarbons sector. Building on their earlier contributions to the passage of the legislation to date, ADB and USAID are assisting the Government to establish the ERC and to build capacity to amend existing legislation, regulations, and tariffs in the power sector. 4. ADB Experience in the Power Sector 782. ADB has supported power sector development in Bangladesh for 25 years. It has played an active role in promoting institutional reform to enhance the costeffectiveness of sector operations and to enable greater private sector participation. This approach has led ADB to pursue a strategy of continued investment combined with pressure to reform, both through loan covenants and extended policy dialogue. With the 406 Word Bank (1999), Foreign Direct Investments in Bangladesh: Issues of Long-Run Sustainability. Washington, DC, cited in The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 106-07. 407 The adjustment proved insufficient given the financial requirements of the power sector. 408 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review 2003, at 107. 231 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 adoption of the Power Sector Reforms in Bangladesh (PSRB) in 1994, ADB began to provide policy advice to the Government in implementing the PSRB, together with funds to help achieve the least-cost expansion program. 409While resistance to institutional governance reform efforts from certain vested interests within the Government has resulted in delays throughout the energy sector, the reform strategy has generally been more effective in the power sector than in the gas sector. This is believed to reflect the fact that commercial management practices have been more readily adopted in the power sector. 410 783. Between 1996 and 2001, ADB financed seven projects and associated technical assistance activities in the power sector. ADB strategy has been based on a flexible, long-term commitment to development of the power sector. The strategy takes account of partisan tensions and other constraints, with the expectation that reforms will gradually take hold through the course of sustained assistance.411 ADB strategy of sustained engagement on a combination of sector issues has served to facilitate progress toward reform goals in the power sector and, in turn, has helped to leverage private investment on terms that have brought benefit to both local consumers and foreign investors. 784. Prior to the launch of the West Zone Power System Development Project, ADB concentrated its work on the greater Dhaka area, in light of its commercial and political importance to the country. While the greater Dhaka area experienced physical and financial improvements, other parts of the country that have attracted less assistance or private sector capital have lagged behind in physical infrastructure development and overall pace of reform. The ADB-funded West Zone Power System Development Project was part of the first effort to correct this imbalance by providing assistance for regional urban distribution in the southwestern region of Bangladesh. Current West Zone efforts target the northwestern region.412 785. As a direct result of assistance by ADB and KfW, three new companies have been established: PGCB, DESCO and RPC. While RPC was a new start-up generation company, PGCB took over assets and liabilities of the existing transmission operations of BPDB and DESCO and the Mirpur distribution operations of DESA. Although both companies have improved their operations and have broken even on current operations, past liabilities create an accumulated problem that to date has prevented their full transformation into profitable companies. 786. ADB’s Rural Electrification Project was formulated to assist the Government in its rural electrification program, which was an integral part of the country’s power development plan and the power sector reform program. The main objective of the project was to (i) intensify rural electrification in seven PBSs; (ii) increase the availability of power supply to five PBSs; and (iii) introduce the basic elements of corporatization, commercialization and private sector participation in the power sector. The project was 409 ADB (2003), Report and Recommendation on the Power Sector Development Program, at 7. See ADB (2003), Draft Aide Memoire, Bangladesh Power Sector Development Program (March 2003); Asian Development Bank (2001), Report and Recommendation of the President to the Board of Directors on Proposed Loans and Technical Assistance Grant to the People’s Republic of Bangladesh for the West Zone Power System Development Project, RRP: BAN 31296. 411 Asian Development Bank (2003), Bangladesh Country Assistance Program Review, at 27. 412 Asian Development Bank (2003), Bangladesh Power Sector Development Program Fact-Finding Mission: March 17-27, Aide Memoire, at 1-2. 410 232 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 successfully completed and major capacity building and governance reforms were achieved. 787. ADB’s strategy of combining policy dialogue with continued lending (with conditions) has helped to facilitate significant reforms in the power sector and the achievement of measurable performance improvements. The previously cited assessment further concluded that a pragmatic approach to private ownership has helped to facilitate private investment in power generation. Certain benefits also resulted from synergy between ADB work in the power and gas sectors. For example, expanded use of natural gas as fuel for electrical power generation has in turn contributed to economic growth and to reducing oil imports, thereby strengthening the balance of payments. 788. The work of ADB and other development partners in the power sector has traditionally focused on discrete power projects based on a “policy reform linked assistance” strategy, which required that substantial policy actions be taken as preconditions for assistance. This approach enabled the Government and the executing agencies to gradually increase technical and managerial capacity in the power sector. The gradual approach also facilitated a smooth transition from the pre-reform monopolistic model to the post-reform “unbundled” model with minimal disruption in service or resistance among public officials. ADB subsequently elected to concentrate assistance on a limited number of select entities and areas. Building on first stage reforms secured under this new approach, ADB will now focus on financial stabilization of the sector entities, improved sectoral governance through enhanced regulatory oversight, and the introduction of structured competition and discipline. The new Power Sector Development Program (PSDP) will combine a policy loan with an investment loan. The sub-projects to be covered by the investment loan are integral parts of the least-cost development plan for the power sector, and are accorded high priority by the Government. The policy loan will assist the government to restructure the finances of DESCO and PGCB by liquidating liabilities.413 It will require the Government to liquidate outstanding dues to the power distribution companies. 789. The objective of the PSDP is to support the Government’s efforts to reform the power sector through financial restructuring of two major companies and to prepare for long-term sustainability in the sector. The PSDP will assist the Government to: (i) provide support and incentives for sector reform activities such as independent tariff setting, competitive dispatch of generation, and functional segregation of sector activities; (ii) promote the PGCB and DESCO as commercially viable companies, gradually relieving the Government of financial support for the sector; and (iii) modernize and upgrade distribution systems in the northwest.414 5. Key Governance Issues a. Institutional and administrative constraints 790. ADB has attributed the weak performance of the power sector through the late 1980s and 1990s to five key factors, each of which has a governance dimension: (i) lack of institutional capacity; (ii) inadequate long-term domestic capital for financing 413 414 Ibid at 1-2. ADB (2203), Report and Recommendations on Power Sector Development Program, at 11. 233 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 investment; (iii) limited foreign debt service capacity of the economy; (iv) poor management systems and procedures; (v) low employee commitment; and (vi) associated institutional weaknesses in governance, banking, law enforcement, and the judicial process.415 791. Most of these issues can ultimately be traced to inefficiencies that result from the traditional role of government as owner, operator, and regulator of the power sector, and to the absence of sufficient commercial orientation in day-to-day decision making and, more broadly, in defining the appropriate role of the State. Weak governance and poor accountability within state-owned power enterprises have in turn created opportunities for corruption. Corruption and performance lapses take a variety of forms. These are perceived to include collusion between meter readers and consumers to appropriate revenues, illegal connections, tampering with meters, use of multiple meters by single customers to take advantage of subsidized rates under the first block of tariffs, and poor enforcement of peak-hour tariffs.416 The most serious problems are associated with the supply of electricity to urban areas. 792. In contrast to the problematic performance of BPDB and DESA, the power distribution operations of the Polli Bidyut Samity operating units under the Rural Electrification Board have been more successful. With ownership dispersed among cooperative PBS members, boards of directors assume responsibility for policy formulation, resulting in increased efficiency. The REB performs only supervisory and regulatory duties in ensuring that technical standards are met and performance is monitored. Losses incurred by any single operating unit are absorbed by that unit and not accumulated under REB. These rural cooperatives are more efficient, and operate with system losses of only 16 to 17 percent—considerably lower than the comparable 30 to 35 percent losses incurred by BPDB and DESA.417 For its part, DESCO has made significant progress in reducing its system loss 40.5 percent in 1999 to 21.2 percent in 2003.418 793. The various power management agencies are burdened by many of the same constraints that affect the public sector as a whole, as discussed in Chapter IV. From the perspective of electricity supply, commercial and household users are especially frustrated by the delays, extensive paperwork, and rent-seeking demands faced in registering for new connections or maintaining existing services. This situation frustrates the growth of new industries, particularly in the manufacturing sector.419 Consumer surveys conducted by Transparency International Bangladesh indicate that citizens perceive the power sector to be highly corrupt.420 794. Strains on public administration have also led to poor investment decisions in developing the power sector. Examples include opting for coal-powered versus gas- 415 Ibid at 1. The World Bank-ADB (2003), Bangladesh Public Expenditure Review. at 107-08. 417 CPD (2003), Developing a Policy Agenda for Bangladesh, at 172. 418 ADB (2003), Report and Recommendation on Power Sector Development Program, at 3. 419 BEI (2003) Reducing the Cost of Doing Business in Bangladesh, January 4 (Draft - Work in Progress), at 43-45. 420 Transparency International Bangladesh (2001), cited in Word Bank-ADB (2003), Bangladesh Public Expenditure Review, at 107. 416 234 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 powered generating plants and using supplier credits rather than concessional lending.421 b. Financial management 795. The financial performance of the power sector has been poor, with combined losses from BPDB and DESA approaching $100 million per year.422 Notwithstanding this poor performance record, the Government has subsidized the power sector to the extent of $350 million per year. Subsidies tend to benefit users of greater financial means who are already connected to the electrical supply grid, at the expense of the poor, who are largely deprived of electrical service. Urban residential consumers in turn benefit from cross subsidy, at the expense of industrial and commercial users.423 796. Power shortages and interruptions in service have imposed substantial costs on the economy. The estimated power elasticity of GDP is 0.03 to 0.05, which implies that a power shortfall of 10 percent could reduce GDP growth by 0.3 to 0.5 percent. Power interruptions cost about $1 billion per year and are estimated to reduce annual GDP growth by half a percentage point. The 2000 Household Income Expenditure Survey (HIES) indicates that approximately 31 percent of households have access to electricity (90 percent of urban household and 19 percent of rural households), a significant increase from 21 percent coverage in 1995-96.424 The wealthiest 20 percent of the population is more than twice as likely to have an electricity connection than the poorest 20 percent.425 797. BPDB and DESA are estimated to incur a combined annual cash shortfall of approximately $100 million. In the case of BPDB, the shortfall reflects a combination of high system loss, high cost of generation in some plants, inadequate power tariffs, subsidies on natural gas and liquid fuel, and variations in power purchase price.426 In the case of DESA, the shortfall reflects a combination of system loss, weak governance, and inadequate tariffs.427 As a result, they are unable to meet present market demand or to take develop actions that will allow them to meet rising demand in future. Private sector involvement, while improving, falls short of potential, constrained by the absence of a fully coherent strategy and strong opposition to private investment among certain stakeholders.428 798. While BPDB produces regular annual reports and statements of account, the underlying financial management systems remain rudimentary and fall short of generally accepted accounting standards. At the same time, BPDB has reduced losses and improved its collection rates to approximately 90 percent of billing. The financial status of rural electrification is much sounder. Compared to clients in Dhaka, rural customers receive lower subsidies, pay their bills on time, and are less prone to pilferage. While the rural electrical system is not without problems, customers generally enjoy more 421 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review. at 105. The World Bank (2001), Reforming the Power Sector, Policy Brief #12 (Power), at 1. 423 Ibid. 424 See footnote 395. 425 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, at 104. 426 The World Bank (2003), Bangladesh: Review of Public Enterprise Performance and Strategy, at 90. 427 Ibid at 90. 428 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, Dhaka. at 104. 422 235 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 efficient distribution and a greater voice in the administration of the electrical supply system.429 c. Regulatory management and oversight 799. System Loss: Inefficient generation and weak distribution capacity are compounded by substantial system loss (consisting primarily of power pilferages and theft) and low bill collection rate. System loss in the power sector is estimated to be as high as 30 to 35 percent of gross generation, while only 90 percent of billings have been collected.430 The problem is more acute in urban areas, due to illegal connections by households and industrial users and exacerbated by outdated distribution and wiring systems. The situation is better in the rural cooperative units under the REB, where operation is privatized. 800. Consumer Default: Poor recovery efforts resulted in a tripling of account receivables of BPDB between FY1996 and FY2001. The present total of Taka 37 billion exceeds 12 months’ sales revenue. Similarly, DESA’s account receivables almost tripled during the same period, reaching the equivalent of 16 months’ sales. DESA accounts for approximately 50 percent of BPDB’s account receivables, with a large share of DESA account receivables attributable to public sector consumers.431 Core governance reforms in the judicial sector are expected to gradually strengthen the prospect of enforcing legal sanctions and remedies against defaulting consumers. In the meantime, sectoral governance actions to reduce system loss and consumer default will help to lay the groundwork for broader legal reforms. 801. Inadequate Tariffs: Power tariff rates for domestic, industrial, and commercial use have increased by four to five percent per year since the mid-1990s. The present formula for tariff adjustments is deficient and does not fully capture the revisions needed to achieve cost recovery. In FY2000, BPDB’s average power tariff was six percent below the long-run marginal cost (LRMC) of power. Power supplied to agriculture was subsidized at a level of 48 percent of LRMC and domestic power consumption at 36 percent that year. Urban households have benefited from tariffs to a greater extent than rural counterparts.432 Recent tariff restructuring will increase the average tariff approximately five percent. 802. Pricing and Subsidies: Adjustments in power tariffs have not kept pace with increases in the cost of supply of electrical power. This problem is largely attributable to the subsidies extended to particular entities and consumer groups and to weaknesses in pricing formulas. Rates for consumers have been 50 percent less than those for industrial and commercial customers, which has negative implications for efficiency and equity.433 429 Ibid. Ibid at 172. See also The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 105; and The World Bank (2003), Bangladesh: Review of Public Enterprise Performance and Strategy, at 91. 431 The World Bank-Asian Development Bank (2003), Bangladesh Public Expenditure Review, at 105. See also BEI (2003), Reducing the Cost of Doing Business in Bangladesh, at 44. 432 See The World Bank (2003), Bangladesh: Review of Public Enterprise Performance and Strategy, at 9394. 433 Ibid at 93-94. 430 236 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 d. Slow expansion of infrastructural capacity 803. Bureaucratic impediments resulting from government ownership, regulation, and operation of BPDB and DESA contribute to inefficient management, corruption, systemloss, and delays in key decision-making. These constraints in turn result in inefficient production and poor optimization of existing capacity, exacerbating the scarcity of electrical power. 6. Issues and Opportunities for Reform 804. Recent assessments of the energy sector by ADB, the World Bank, the Centre for Policy Dialogue, and other organizations have identified a series of priority governance reforms to strengthen the performance of the energy sector. These can be categorized under institutional, regulatory, financial management, and administrative reforms. a. Basic institutional reform 805. CPD has identified four priority institutional reform actions that will enhance the performance of the energy sector: (i) the need to redefine the role of government; (ii) continued investment in institutional capacity building; (iii) establishing greater autonomy, accountability, and transparency in the various corporate agencies tasked with managing different elements of the power sector; and (iv) establishing an Energy Regulatory Commission (ERC).434 A civil society task force convened by CPD proposed that institutional functions be divided as follows: the government should retain responsibility for policy-making; a separate independent regulatory commission should assume responsibility for regulating sector; and operations should be left to corporate entities, accountable to their respective boards of directors.435 Further efforts to unbundled corporate functions should be guided by reflections on the desired future role of the State in shaping policy, empowering an independent regulatory body to oversee the work of various corporate entities and private sector power providers, and ensuring that transparent mechanisms are in place for consumers and other stakeholders to register their views and interests. In addition, the Government should ensure that the institutional structures and mechanisms for administration of the power sector take due account of poverty reduction goals in expanding electrical service delivery to rural areas and ensuring a reliable supply of electrical power to private enterprises that will drive the achievement of economic growth targets. b. Regulatory reform 806. As noted previously, the recent passage of the Electricity Regulatory Commission Bill lays the groundwork for establishment of an independent Energy Regulatory Commission (ERC) for the electricity and downstream hydrocarbons sector. Until a regulatory framework is fully established, the Government should define clear, transparent tariff policies in lieu of the ad hoc tariff decisions that are presently taken, with policies implemented by sector agencies. Once the policies are adopted, the tariffs should be periodically adjusted on the basis of accepted indexes that take account of 434 CPD (2003), Developing a Policy Agenda for Bangladesh, at 191-92. 435Ibid. 237 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 inflation, the cost of purchasing, the price of gas, and prevailing exchange rates.436 would establish a regulatory framework for private participation in the power sector and ensure the autonomy of the regulatory agency and its authority to set tariffs. In addition, the Government should take further steps to reduce the system loss and power pilferage. c. Financial management 807. Adoption of financial action plans will help to resolve the financial difficulties faced by BPDB and DESA. The plans should ideally lay out steps to: (i) address the high levels of accounts receivable and payable to the Government and inadequate capitalization, guide the settlement of outstanding claims among various entities; (ii) revise the tariff structure and fund pensions and other liabilities; and (iii) provide adequate budgetary provisions to pay for the use of electricity by government units.437 In addition, the financial action plans should reduce outstanding debts to the industry standard of no more than two months arrears. The Government has already taken steps make the identity of debtors public. e. Administrative reform and restructuring 808. Building on reforms to date, power generation, distribution and bill collecting entities should be further restructured through incorporation to provide them with greater independence and autonomy, while at the same time ensuring an appropriate degree of government regulation, oversight and quality control. Single, multifunction entities such as BPDB or DESA cannot continue to exercise sole responsibility for vast elements of power sector administration without risk of corruption, inefficiency, and system loss. The Government should assume primary responsibility for establishing infrastructural capacity throughout the country. Once a viable infrastructure is in place, newly incorporated companies can gradually assume responsibility for power generation and distribution. C. Gas Sector 1. Present State of the Gas Sector 809. At present natural gas is the only significant source of commercial energy in Bangladesh, providing approximately 70 percent of total commercial energy. Gas is used primarily for electricity generation (50 percent), fertilizer production (25 percent), and for other industrial, commercial and domestic purposes. Current annual natural gas production and consumption from 12 gas fields is roughly 370 billion cubic feet (BCF). There has been great speculation regarding the total volume of gas reserves in Bangladesh. Estimates vary according to the survey methods applied, the technology used to measure reserves, and the particular agency or organization responsible for the estimate. In 2001, the Government estimated that approximately 15.12 trillion cubic feet (TCF) of gas remained available from a 1960 estimate of 24.74 TCF in 22 fields. Estimates have since been revised to 28.8 TCF, which is equivalent to approximately 40 years supply based on present consumption rates. With the opening of gas exploration and production to International Oil Companies (IOCs), gas production has doubled in the 436 437 The World Bank (2001) Reforming the Power Sector. Policy Brief #12 (Power), at 10-11. Ibid at 10-11. 238 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 last ten years at 7.5 percent annual growth.438 810. Private sector interest and foreign direct investment in the gas sector has increased significantly since the mid 1990s, when the government extended opportunities to foreign companies to extract and produce gas under production sharing contracts (PSCs). While the involvement of IOCs has contributed to improved gas supply in recent years, 65 percent of the total energy needs of the country continue to be met by biomass, particularly in rural areas. The situation reflects infrastructural constraints in the supply of gas, including inadequate production and lack of an efficient distribution system. The nation’s natural gas reserves are under exploited, while domestic gas use is significantly under priced. This results in high opportunity cost with respect to unutilized resources that would have supported investment within and outside the gas sector, which in turn would have helped to meet national development financing needs.439 While the financial structure of the gas sector is actually ahead of the power sector, the gas companies do not have the governance attributes of a fully corporatized entity, including independent boards of directors. 2. Legal and Regulatory Framework 811. As with the power sector, the oil and gas sector is regulated and administered by the Government of Bangladesh.440 Article 143 of the Constitution prescribes the rights and responsibilities of the State in managing natural resources. The Government of Bangladesh, through the Ministry of Power, Energy and Mineral Resources (MPEMR), manages the exploration, production, and distribution of gas and imported crude oil, and holds exclusive authority for policy formulation, appointment and transfer of officials, investment decisions, and regulation.441 Until recently, the Bangladesh Oil, Gas, and Mineral Corporation (Petrobangla) was the primary institutional actor in the gas sector. 812. Petrobangla was created under the Petroleum Act, 1974 as a state corporation for oil and gas exploration, production, and distribution. In 1977, the petroleum division of Petrobangla was separated and brought under the newly created Bangladesh Petroleum Corporation (BPC). BPC now acts as holding company for the oil marketing companies operating in Bangladesh and for the country’s single oil refinery. Since 1994, when the first round of production sharing contracts were entered with the international oil companies (IOCs) responsible for drilling, Petrobangla has served as supervisor, regulator, and sole purchaser of IOC outputs. 813. Petrobangla is no longer operationally active, but rather conducts its activities through eight operating companies. While these operating companies are incorporated as public limited companies under the Companies Act and governed by boards of directors, Petrobangla and MPEMR have authority to override major board decisions on matters of pricing, operating and development budgets, organizational structure and staffing, and the award of contracts exceeding Taka100 million. The directors of the 438 The World Bank, Bangladesh: Review of Public Enterprise Performance and Strategy, at 82. Ibid, at 81-82. 440 During the last few years there have been initiatives for privatization. 441 CPD (2003) Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 187. 439 239 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 operating companies are either directors of Petrobangla or government officials appointed by MPEMR.442 814. The following corporate entities, or operating companies, under Petrobangla are responsible for exploration for and production and marketing of gas and gas liquids: Bangladesh Petroleum Exploration Company Limited (BAPEX): responsible for oil and gas exploration and production. Bangladesh Gas Fields Company Limited (BGFL) and Sylhet Gas Fields Company Limited (SGFL): BGFL and SGFL and are responsible for the development and production of gas; Titas Gas Transmission and Distribution Company Limited (TGTDC), Bakhrabad Gas System Limited (BGSL), Jalalabad Gas Transmission and Distribution System Limited (JGTDSL), and Paschimanchal Gas Company Limited (WESGAS): TGTDC, BGSL, JFTDSL, and WESGAS are responsible for gas distribution and marketing. Rupantorito Prakitik Gas Company Limited (RPGCL): RPGCL is responsible for marketing compressed natural gas (CNG) and liquefied petroleum gas (LPG). Gas Transmission Company Limited (GTCL): GTCL was established in 1993 to administer the gas transmission grid. BAPEX is 3. ADB Experience in the Gas Sector 815. ADB has undertaken several projects to promote sectoral reforms, improve the gas infrastructure in Bangladesh, and increase the supply of gas as commercial energy. ADB gas sector projects have focused primarily on increasing the number of gas producing wells and gas treatment facilities and expanding the gas transmission and distribution network. The Third Natural Gas Development project financed drilling and other specialized services for the development of new wells, gas treatment plants, pipelines and related facilities, equipment and materials, and overseas training and consulting services. The project also focused on a number of crucial sector reform issues, including the establishment of an appropriate pricing policy, increased private sector participation, improved efficiency in gas transmission and distribution companies, and better energy conservation. The project vigorously supported reform initiatives, with a particular focus on private sector participation and enhanced management efficiency in production and distribution. Through additional loans and technical assistance projects undertaken during the late 1990s, ADB has supported sectoral reforms and pipeline expansion in rural areas. These projects help to provide gas to remotest parts of the country with increased efficiency and reduced system loss.443 816. Compared to results in the power sector, progress toward institutional reform and improved management in the gas sector has been considerably slower. The difference is attributed to varying receptiveness to reform among concerned senior officials in the executing agencies and MPEMR. For example, it is perceived that a greater number of 442 Ibid Gas Sector Development Project. Available at http://www.adb.org/Documents/ Profiles/ PPTA/ 27106013.ASP 443 240 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 influential interest groups (including corporate ones) are affected by deficiencies in the supply of electricity versus gas. The increasing surplus of gas since 1997 is believed to have resulted in less pressure on authorities to adopt reforms promoted by ADB and other development partners.444 Future sectoral governance strategies should place increasing emphasis on the demand side of gas development, production, and supply in assisting the Government to reflect on its role in ensuring efficient regulation and oversight and responsiveness to stakeholder interests, expectations, and inputs. Losses in the gas sector largely occur in the distribution phase. 4. Key Governance Issues a. Institutional and administrative constraints 817. The multiple responsibilities of Petrobangla include resource exploration, development, and production, contracts with foreign oil companies, sole purchase of gas produced by foreign companies, ownership and operation of the gas distribution network, control and operation of the national petroleum database, and advising government on gas policy. Even if no conflicts of interest arose from these multiple functions, Petrobangla would still not be equipped to perform them effectively. One of key constraints is that it does not operate on a commercial basis, but rather acts like an extension of the State. 818. While government control and regulation is important to maintain sovereign control over the country’s natural resources, the oversight powers of Petrobangla and MPEMR impede operational efficiency and increase production costs. As a result, systems loss and irregularities in accounts receivable have reached unprecedented levels.445 Lack of control mechanisms and corruption have resulted in gas theft, system loss, and non-payment of bills. In addition, the Government entered into production sharing contracts (PSCs) with IOCs operating under Petrobangla, whose terms provide that the government becomes sole purchaser of IOC produced gas for 75 percent of the international market price. The gas is then sold to consumers at a much lower price, resulting in large deficits. While reasonable energy prices are an important factor in national economic development, the resulting financial weakness of Petrobangla is of equal concern. 819. The bureaucratic nature of administrative and maintenance operations result in increased cost and delays in the provision of services to the end users. For example, an industrial consumer that requires a gas connection for a project from TGTDCL is required to submit two copies of the prescribed forms along with as many as 14 documents.446 Consumers have reported that additional costs are required to secure and maintain a connection. 444 Asian Development Bank (2003) Bangladesh Country Assistance Program Review. at 28. For example, TGTDC’s system loss and accounts receivables in 1993 reached a high of 8 percent and 6 months of billing respectively. 446 Board of Investment, Utility Services and Environmental Clearance, Prime Minister’s Office, January 2001. Cited in BEI (2003), Reducing the Cost of Doing Business in Bangladesh. January 4. (Draft - Work in Progress). at 37. 445 241 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 820. Inadequate distribution systems further impede the supply of gas to many industrial areas, limiting factory production and hurting local industries. At present only about 4 percent of households have natural gas connections.447 b. Financial management 821. Poor financial governance of the gas sector has resulted in poor financial performance of the various public entities and inadequate consumer services. In particular, the financial performance of Petrobangla has deteriorated in recent years. A profit of Taka 2 billion in 1999 was followed by a loss of Taka 1 billion in 2000. 448 In the 1990s, Petrobangla averaged Taka 1.2 billion profit per year, with pre-interest return on assets averaging four percent. This implied shortfall in returns has averaged an equivalent of 0.25 percent of GDP per year, a disappointing performance for a state monopoly that exploits natural resources.449 A combination of factors have affected the performance of Petrobangla and it subsidiary entities. They include high tax burden (with approximately 55 percent of gross revenues paid in taxes to the Government in the form of VAT and supplementary duty), the obligation to buy natural gas from IOCs at prices linked to international fuel oil prices; the financial burden assumed through the development of the Barakhupuria Coal Mine, with foreign financing through a supplier’s credit; low gas tariffs; operational inefficiencies; subsidies; and non-payment of accounts. 822. Under the terms of production sharing contracts with IOCs, Petrobangla is bound to buy gas at 75 percent price of international market value, which is then sold on the domestic market at a substantial discount, resulting in large revenue deficits for Petrobangla. The Government ultimately subsidizes this deficit. Gas subsidies, including revenue deficits, system loss and collection shortfall amount to 40 percent of government’s budget spending on health and 18 percent of education sector spending.450 This subsidy benefits more of the high-income groups, as the majority of the population (mostly rural) does not have gas service. 823. Gas tariffs have been inadequately adjusted for many years. Gas tariffs are fixed below the financial and economic costs of supply, with only those charged to commercial and industrial users exceeding marginal costs.451 In local currency, nominal tariff adjustments have been offset by depreciation of the taka, which has averaged 4.4 percent annually for the last twelve years. Consequently, gas prices have not increased in dollar terms since the early 1990s, affecting the viability of Petrobangla’s operations. Recent tariff adjustments have helped to improve cost recovery, but have not reduced the overall rate of gas subsidy to the power sector, fertilizer sector, and domestic consumers. 452 824. The combined effect of under pricing of gas and dividend and direct tax payment obligations has limited the operating margins of gas sector entities. This has in turn affected their ability to meet debt service obligations, investment requirements, and gas 447 Ibid at 173. The World Bank (2001), Reforming the Natural Gas Sector, Policy Brief # 12, at 6. 449 Board of Investment in BEI (2003), op cit. 450 BEI (2003) Reducing the Cost of Doing Business in Bangladesh. January 4. (Draft - Work in Progress), at 37. 451 The World Bank (2001), Reforming the Natural Gas Sector, Policy Brief # 12, at 6. 452 The World Bank, Bangladesh: Review of Public Enterprise Performance and Strategy, at 84. 448 242 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 purchase payments, as well as to meet basic consumer demands for quality services and standards of financial accountability commensurate with sound governance practices. With gas supplied to the power, fertilizer, and household sectors at heavily subsidized prices and high dividend and tax payments to the Government, Petrobangla has limited capacity to meet investment requirements. As a result, it is dependent on subsidized budgetary loans and equity for investment financing, with a recent record of default on debt service liability payments to the Government.453 c. Regulatory constraints 825. The present regulatory framework does little to encourage private participation in the gas sector. Neither Petrobangla nor its associated operating companies work on a transparent basis. For example, financial statements such as cost of production accounts are not made available to the general public, creating opportunities for misappropriation of funds and assets. 826. System Loss, Accounts Receivable, and Corruption: System loss, non-collection of bills, and corruption have placed Petrobangla is in a fragile financial state. 454 Losses in the gas system have increased from five percent of total production in the early 1990s to as much as 10 percent today. In FY02, the economic cost of system loss was estimated at Taka 3.9 billion.455 Most loss occurs in the retail market, which constitutes 20 percent of total gas sales. Retail market loss is attributed primarily to non-payment of bills by institutional and government customers and illegal connections. Lack of coordination between the billing and accounts sections is regarded as a major cause of the problem. Current collections average only about 80 percent of billing, and accounts receivable is increasing by approximately US$100 million per year. The problem is exacerbated by the payment of high taxes and compulsory dividends456 to the Government by Petrobangla, leaving Petrobangla with little capacity to finance investments.457 d. Inadequate investment in exploration and development 827. Beyond their immediate consequences for consumers and the financial health of public Petrobangla and other gas sector entities, weak financial management and other governance constraints have an impact on the development of the gas sector to meet increasing industrial and household demands. Petrobangla lacks sufficient capital to invest in gas exploration, research, and improved production and distribution capacity. As a result, exploration of new sources of recoverable gas is left to the IOCs, with little involvement and associated capacity development on the part of the Government. In addition, the Government is not undertaking adequate pipeline development projects to serve rural areas that continue to depend on sensitive biomass resources as the primary source of energy. Infrastructure development activities such as gas treatment facilities 453 The World Bank, Bangladesh: Review of Public Enterprise Performance and Strategy, at 86. System loss primarily consist of losses linked to theft, pilferage, inadequate maintenance and repair and inadequate application of efficient commercial practices. 455 World Bank and ADB, Bangladesh Public Expenditure Review, May 2003, at 103. 456 For example, Petrobangla’s total tax contribution to the government during FY1995 was Taka 11 billion, which increased to Taka 19 billion in FY2001. 457 CPD (2003) Developing a Policy Agenda for Bangladesh: Civil Society’s task Force Report 2001. University Press Limited. Dhaka, Bangladesh. April. at 177. 454 243 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 and pipeline building projects should be undertaken by the Government to ensure that gas is available to the majority of the population.458 5. Issues and Opportunities for Reform 828. Improvements in the financial status and performance of the gas sector will require the same combination of governance reforms necessary in the power sector. Recent assessments by the World Bank, the Centre for Policy Dialogue, and other organizations point to the following actions: a. Administrative reforms 829. Bureaucratic hurdles should be reduced, while the board of directors of operating companies should be given greater operational autonomy to reduce the decision-making time and improve operational efficiency. At the same time, the Government should be careful in regulating IOCs and signing new contracts.459 830. Steps should be taken to reduce corruption and system loss by incorporating the operating companies and making their operation, bill collection, and accounts procedures more transparent and accountable. More emphasis should be placed on more efficient bill collection, reduction of the accounts receivable period, and preventing illegal usage of gas. Since unauthorized connections are usually included in system losses, improved billing and collection procedures should help to identify and address gas loss. 831. The administrative procedures required to arrange a gas connection should be streamlined to reduce paperwork, time requirements, and associated payments. eGovernment applications and other mechanisms to streamline connection, bill payment, and other administrative functions should be explored b. Improved financial management 832. As a first step toward broader financial reforms, Petrobangla should adopt a sound financial plan to guide minimum performance ratios. The plan should ideally address taxation of Petrobangla, the abandonment of ventures that are not economically viable, settlement of intercompany accounts and government arrears, and arrangements for financial pass-through of gas purchased from IOCs.460 c. Regulatory reforms 833. Reduce Outstanding Debt: As with the power sector, steps should be taken to reduce outstanding debt to the industry standard of no more than two months arrears. Leading debtors should be required to settle their outstanding accounts or face disconnection of services. 834. Pricing Gas for Domestic Consumption: Gas is currently priced in the domestic market at prices lower than required to break even. This situation creates a large 458 Ibid. See also The World Bank-ADB (2003), Bangladesh Public Expenditure Review. Ibid 460 The World Bank-Asian Development Bank (2003) Bangladesh Public Expenditure Review. at 108-09. 459 244 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 revenue deficit for Petrobangla, which has to be indirectly subsidized by the Government. Gas prices should be adjusted periodically, in accordance with a transparent pricing formula that is linked to changes in the cost of supply, including the purchase price from IOCs under PSCs, and distribution costs. Excess gas produced by IOCs and bought by Petrobangla should be exported to foreign countries at international market price. Export revenues will help reduce Petrobangla’s revenue deficit. Domestic gas prices should in turn be kept at reasonable levels so that electricity production, industrialization, local small industry development, and overall economic growth are not hampered.461 835. Reduce Tax and Dividend Burden: The Government should reduce the tax and compulsory dividend burden on Petrobangla and encourage the allocation of retained earnings for capacity building investments. Adequate control and oversight mechanisms will be required to ensure that retained earnings are not misused.462 d. Increased investment in development 836. The Government should invest adequate capital in developing the infrastructure of the gas sector to increase production and distribution capacity. The Government should assume a more active role in exploring new gas fields, rather than depending on IOCs. In particular, the Government should take action to build gas treatment and pipeline transport facilities to serve rural areas, especially the western zone. 461 462 Ibid Ibid 245 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 CHAPTER XV STRATEGY 837. This concluding chapter provides an overview of the current governance reform strategies of the Government of Bangladesh, local research and policy institutions, ADB, and a sampling of development partners, reflects on lessons learned from reform efforts to date and the challenges that lie ahead, and presents general recommendations for future ADB governance strategy. A. Current Strategies For Governance Reform 1. Government Of Bangladesh 838. Although the Government of Bangladesh does not have a single, overarching strategy for governance reform, the need to address weak governance as a constraint to poverty reduction, sustainable economic growth, and effective development management figures prominently in recent articulations of the national development agenda. These include post-election pledges of the present Government and the recently adopted Interim National Poverty Reduction Strategy (I-NPRS).463 Commitments to advance priority governance reforms are also enshrined in agreements between the Government and ADB and other development partners. 839. The Government's Memorandum for Bangladesh Development Forum 20022003464 identified several priority areas for governance reform to improve transparency and accountability. The list was headed by the need to address the deteriorating law and order and human rights environment, which have severe implications for the poor and other marginalized groups whose rights and interests are especially vulnerable to abuse. The Government established a law and order monitoring committee to monitor the security environment and took a number of additional steps, including passage of the Law and Order Disruption (Speedy Trials) Act 2002 to deal with crimes involving terrorism or extortion. In addition, the Government has promised that the Office of Ombudsman will be established shortly, and has accepted the PARC recommendation to establish an Independent Anti Corruption Commission, which is now in a Bill before Parliament. A Cabinet Committee headed by the Minister of Finance and a Secretaries’ Committee headed by the Cabinet Secretary have been established to review the PARC recommendations and to make recommendations on priority actions. Recent announcements by the Prime Minister indicate that the Government is preparing to take up several of the key PARC recommendations. The Government has further committed to privatize all types of state-owned enterprises in a phased manner.465 Local stakeholders and the donor community have welcomed this governance reform commitment by the Government and stand ready to assist in the effort. 840. The I-NPRS draws connections between national poverty reduction efforts and the associated governance constraints that must be addressed under various sectoral and other components of the strategy. To meet the two primary goals of poverty 463 Government of Bangladesh (2003) A National Strategy for Economic Growth, Poverty Reduction and Social Development. Economic Relations Division, Ministry of Finance. 464 Government of Bangladesh (2002) Memorandum for Bangladesh Development Forum 2002-2003, Ministry of Finance, Dhaka. Cited in The World Bank-ADB (2003), Bangladesh Public Expenditure Review, at 44-45. 465 The World Bank and Asian Development Bank (2003) Bangladesh Public Expenditure Review. at 44-45. 246 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 reduction and accelerated social development, the I-NPRS calls for the achievement of a series of targets by 2015, driven by the need to increase the poverty reduction rate from 1.5 percent in the 1990s to 3.3 percent between 2000 and 2015, and to achieve sustainable GDP growth of at least seven percent per annum over the same period. An entire section of the I-NPRS is dedicated to the governance dimension of poverty reduction.466 Beyond this specific reference, the importance of good governance as a crosscutting element of poverty reduction is implicit throughout the text of the I-NPRS. 841. The I-NPRS underlines the need for participatory governance to strengthen the voice of the poor, the importance of greater transparency and accountability in reforming and deepening political institutions for “pro-poor” governance, and the value of independent civic monitoring of strategic outcomes and of building competitive pressure groups for different elements of the reform agenda. The strategy paper attributes the deterioration of law and order and the human rights environment to weak governance. 467 Specific governance objectives include: creating a competitive environment across all segments of society, together with a free flow of information; establishing and enforcing clear rules and regulations for public sector administration, supported by separation of power among the respective branches of government and appropriate oversight arrangements; promoting civil society voice and participation, with a particular emphasis on women, the poor, and disadvantaged groups.468 842. The priority institutional reforms identified in the I-NPRS are consistent with recent research on governance and with the findings of this assessment. They include improvement in the oversight role of Parliament; greater judicial independence through the establishment of separate Judicial Service and Judicial Pay Commissions; and enhanced police capacity to deal with corruption, crime, and violence against women through institutional reform and the introduction of civilian oversight mechanisms. The INPRS also calls for policies and institutional measures to broaden participatory local governance and enhance the voice of the poor in public decision-making. The grassroots policy consultations that informed the I-NPRS registered popular demand for a multi-tier combination of effective local government bodies at the union, thana, and district level, supported by adequate resource allocations and capacity building initiatives.469 In addition, the I-NPRS calls for the framing and adoption of a Citizens’ Charter to enshrine the rights of individuals to access public services, with an initial focus on primary health, education, and reproductive health, and for improved and more accountable management of public resources. While there is relevant international experience on which to draw in framing a Citizens’ Charter, little effort has been taken to date to follow up on this element of the I-NPRS. Of particular importance, the I-NPRS recognizes that poverty has a particularly severe impact on women and calls for the 466 Government of Bangladesh (2003) A National Strategy for Economic Growth, Poverty Reduction and Social Development. Economic Relations Division, Ministry of Finance. at 34-36. 467 Ibid. 468 Ibid at 34. 469 Ibid at 49-50. 247 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 advancement of women and closing of gender gaps across every dimension of the national strategy. 843. Finally, Chapter 7 of the I-NPRS recognizes the importance of monitoring progress in implementing the national strategy, calling for a systematic approach to monitoring and evaluation. While all dimensions of the I-NPRS present a challenge to the development of reliable baseline data and benchmarks that will serve as the basis for monitoring and evaluating progress, governance reform has always been especially difficult to assess. For this reason, it is essential that ADB and other development partners work closely with the Government of Bangladesh to establish reliable mechanisms to monitor the progress and impact of governance reforms and their relationship to the broader goals of the I-NPRS. It is especially important to monitor progress from the perspective of the millions of ordinary citizens whose quality of life is contingent on the reduction of poverty in Bangladesh. Recent examples of rapid participatory appraisal methodologies applied to monitor the progress of local governance reform initiatives in Indonesia and the Philippines may provide useful examples for the refinement of monitoring mechanisms in Bangladesh. 2. Local Research And Policy Institutions 844. Local policy research institutions have assumed increasing prominence in facilitating dialogue and providing policy recommendations on governance reform and other issues. Among several institutions whose work enriches dialogue on governance reform, the Center for Policy Dialogue (CPD) and Transparency International, Bangladesh (TIB) deserve special mention for the scope, scale, and quality of their respective work on national policy review and associated governance issues and in combating corruption. The emergence of CPD and other organizations that focus on policy reflects concerns that, for many years, the Government and development partners held an uncontested monopoly on policy planning and review, with inadequate opportunity for local stakeholders to inform the process. CPD conducts research, convenes stakeholder forums on select policy issues in Dhaka and in district centers around the country, and prepares comprehensive policy briefs on a variety of issues, with a strong focus on the governance dimension of policy reform. TIB has conducted public perception surveys and other research on corruption and published a series of papers on the impact of corruption on economic development and the quality of life of citizens. It has recently begun to mobilize local corruption prevention efforts through the formation of “Communities of Concerned Citizens” in secondary cities. As the preceding chapters attest, this assessment report has greatly benefited from the policy briefs, reports, and recommendations of CPD and TIB. It is hoped that the Government will continue to take careful account of relevant governance reform recommendations tabled by CPD, TIB, and other local institutions. 3. Asian Development Bank 845. ADB is committed to facilitate governance reform as a key element of sound development management in its Developing Member Countries. In the last five years, the Government of Bangladesh and ADB have focused particular attention on the impact of weak governance on national development efforts in general, and on the achievement of poverty reduction goals in particular. For example, they have jointly recognized that low standards of accountability, the absence of mechanisms for broad-based participation in development planning, lack of transparency in decision making, and 248 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 other constraints have hindered progress in almost every sector in which ADB works. In response, ADB has adopted a proactive approach to governance reform. Governance initiatives have been undertaken in several sectors through loan agreements and associated technical assistance—expressly in some instances and implicitly in others. 846. These governance reform efforts have secured promising regulatory, legal, and institutional reforms in several sectors. In others areas, they have yielded valuable lessons regarding the kinds of working relations with counterparts in government, the private sector, and civil society that are most conducive to reform. Examples include the reconstitution of regulatory bodies, corporatization, participatory tariff setting, and rational separation of management functions in the power sector; mechanisms for broad stakeholder participation in urban sector planning and management; and improved regulation and supervision of the capital markets. Cooperative working relations with counterparts in government and other sectors have established a foundation of commitment and trust that will serve as the basis for continued sectoral governance work and select core governance initiatives focusing on corruption and other issues that undermine national development efforts across all sectors. 4. Donor Governance Strategies a. Overview 847. This section reviews donor approaches to governance reform. With the increasing attention given to governance issues by the donor community, there is a need for good communication and coordination among donors, ensuring the optimal impact of available resources. This section provides a brief overview of donor coordinating mechanisms and the challenges to effective coordination then goes on to outline the governance strategies and programming of select donors that are active in the field of governance. 848. Bilateral and multilateral donors have actively promoted good governance in Bangladesh for several years. Their attention to governance issues is founded on the widely held view that weak governance remains a key obstacle to national development efforts, particularly with respect to poverty reduction and accelerated economic growth. Priority areas of focus vary from one organization to the next. Some donors prefer to fund individual projects that target specific governance issues, while others integrate governance reform within broader development objectives. There are similar variations in preferred mode of delivery. Some donors prefer to work directly with Government, while others work primarily through grants or technical assistance to NGOs or other local civil society partners. 849. The largest multilateral contributors to governance reform in Bangladesh are the World Bank, ADB, the United Nations Development Program (UNDP), and the European Commission (EC). Leading bilateral donors in the field of governance include the United Kingdom Department for International Development (DFID), the U.S. Agency for International Development (USAID), the Canadian International Development Agency (CIDA), the Swedish International Development Agency (Sida), the Danish International Development Agency (Danida), the Norwegian Agency for Development Cooperation (NORAD), the Royal Netherlands Embassy, the Government of Switzerland (Swiss 249 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Development Corporation) and the Government of Australia (AusAID).470 As the largest bilateral donor to Bangladesh, the Government Japan takes thoughtful account of the governance dimension of its development work, although its direct support for specific governance activities has been relatively modest to date. In addition to the multilateral and bilateral donor agencies, a number of private development assistance organizations are also active in governance reform, working independently in some instances, while in other cases working in partnership with bilateral donors. For example, The Asia Foundation has played an active role in governance reform for many years, supporting the efforts of local partners in government, civil society, and the private sector. 850. Donors typically define their strategic areas of intervention through multi-annual country strategies. A review of these strategies reveals that, in recent years, donors have moved to reduce the number of priority sectors in which they are involved. In most instances, this strategy reflects a desire to concentrate available resources in select areas rather than spreading program activities too thinly across multiples areas. Coupled with the Government’s decreased dependence on development assistance, this strategic preference underlines the importance of effective coordination both among donors and between donors and the Government. 471 To this end, several coordinating bodies have been established, with the lead role played by the Local Consultative Group (LCG) on Governance, which is coordinated by UNDP. These coordinating mechanisms are discussed in further detail below. 851. Although there is no universal consensus among donor agencies on governance strategy, regular consultations and exchange of information among donors have led to general agreement on priorities for improved governance focused interventions. For example, the LCG Subgroup on Governance tabled three thematic governance priorities as part of its input for the 2003 Bangladesh Development Forum: (i) the development of a comprehensive anti-corruption strategy, including the establishment of an independent and effective anti-corruption commission; (ii) criminal justice sector reform, including comprehensive changes to police services and separation of the judiciary from the executive; and (iii) improved local governance through decentralization.472 b. Donor coordination 852. The principal mechanism for multilateral and bilateral donor coordination in Bangladesh is the LCG on Governance. Membership in the LCG is comprised of representatives from donors and the Government. In addition to a general session, the LCG includes 22 sub-groups that focus on sectoral coordination and crosscutting issues. These sub-groups in turn coordinate working groups on particular thematic areas. The LCG Subgroup on Governance, like other subgroups in the LCG hierarchy, is a permanent forum that meets on a regular basis. The Subgroup currently oversees working groups on justice and human rights, financial management reform, elections, local governance, and media. These working groups operate on an informal basis, meeting every few weeks for discussion and coordination. The most recent matrix of donor governance work compiled by UNDP as coordinator of the LCG on Governance is 470 This is not an exhaustive list of donors involved in governance reform. Official development assistance as a share of gross national income declined from 7 percent in 1997 to 2.5 percent in 2000. See The World Bank Development Indicator database. 472 See Governance Priorities for Discussion at the BDF. May 2003. LCG Sub-Group Governance. 471 250 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 included in Appendix II. The matrix is now somewhat dated, but will be updated in early 2004. 853. In addition to work within the LCG, donors engage the Government and one another in the context of the annual Bangladesh Development Forum (BDF). For the 2003 BDF meeting in Dhaka, donors provided their shared views on the Interim Poverty Reduction Strategy, including the governance dimension of the I-PRSP noted previously. Donors also engage on bilateral and more limited multilateral bases. For example, a ‘Like-Minded Group” of donors comprising Canada, Denmark, the Netherlands, Sweden, and Norway coordinate their work in areas of common interest, while EU member countries have committed to preparing a joint Country Strategy when their current plans expire in or about 2005.473 854. Despite these coordinating mechanisms, a number of obstacles to efficient donor coordination remain. Insufficient government participation in the LCG system, particularly at the sub-group level, is a recurring problem. Frequent turnover among donor representatives to the LCG consultative process has also created challenges of continuity. While donors have yet to achieve complete agreement on the prioritization of governance reforms, the degree of consensus is striking, given the number of organizations and institutional perspectives represented in the donor forum. 855. In March 2003, donor members of the Subgroup on Governance reviewed the INPRS and provided inputs on the governance dimension of the Strategy for consideration by the National Development Forum. The following strategic issues were raised by the Sub-Group: 474 Need for greater emphasis on "political" governance as underpinning poverty alleviation goals: The Subgroup submitted that the strategy and medium-term policy matrix presented in the I-NPRS does not give sufficient attention to "political" governance issues raised by the citizen respondents that participated in the participatory assessment conducted as part of the I-NPRS planning process. Issues raised by respondents included deteriorating law and order, corruption within the police, and the effects of intimidation and extortion by criminal elements. Donors have called on the Government to place greater emphasis on these issues and to develop detailed strategies to address them. Need for comprehensive strategies and prioritization of reforms: The Subgroup suggested that the I-NPRS should provide more detailed and comprehensive strategies to achieve governance reforms, and that the strategy should convey a clearer sense of prioritization, sequencing of actions, timelines, and benchmark indicators of progress. This need is particularly important for actions that fall under the five broad avenues of pro-poor economic growth, human development for the poor, women’s advancement and the closing of gender gaps, social protection measures, and participatory governance. Ensure a truly participatory process involving all governance stakeholders: The Subgroup encouraged the Government to extend the consultative process that 473 DFID Bangladesh Country Assistance Plan 2003-2006 (Draft) at § 6.1.5. Local Consultative Group, Sub-group on Governance, Input to the Interim Poverty Reduction Strategy Paper. Source: www.worldbank.org. 474 251 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 informed the development of the I-NPRS through the implementation and monitoring phase, and to take steps to ensure active involvement of Parliament and civil society organizations beyond the NGO community (including, inter alia, trade unions, professional associations, and the media). Measuring the impact of governance reforms: The Subgroup urged the Government to develop a set of indicators to measure the progress of governance reform.475 856. In addition, the Subgroup submission highlighted some specific governance issues on which further clarification of strategy would be welcome: Greater clarity in proposed actions to ensure accountable public financial management Clearer articulation of the strategy to be followed for decentralization and devolution of power to local government, including the institutional and legal frameworks for the structure of local government bodies, their role and responsibilities, and their relationship with other governmental and non-governmental bodies. Need for a comprehensive sector approach to improve the law and order situation and to minimize the effects of economic and social violence on the poor, including the criminal justice (police) and judicial reform dimensions of the strategy. Greater elaboration on reference to a rights-based framework for development, including greater analysis of the human rights environment as background to the strategy Development of a comprehensive strategy to address the problem of corruption. Clearer strategic basis for improvements in the corporate legal and regulatory framework and in the interface between the public and private sectors. Need for a clearer definition of governance in the context of the I-NPRS. Further elaboration of the link between improved governance in the education and health sectors and better service delivery. c. Multilateral donors 857. The World Bank: The World Bank is committed to improve governance as a central element of its country assistance strategy for Bangladesh. Its country governance strategy includes three broad elements: strengthening public sector management, strengthening civil justice administration, and empowering communities and vulnerable groups. The World Bank is working with a number of bilateral and multilateral donors and NGOs in programming in each of these areas. 475 Although the point is not mentioned in the comments, donors are keenly aware of the challenge of developing measurable indicators for governance reform, and stand ready to assist the Government in its INPRS monitoring efforts. 252 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 858. The strengthening public sector management element of the World Bank's governance strategy deals with financial management and civil service reforms. World Bank activity in the field of financial management includes the production of financial accountability and country fiduciary assessments and governance surveys and scorecards, as well as the provision of training for Comptroller and Auditor General and project staff. It recently launched a new program in partnership with the Government that aims to establish greater transparency and efficiency in public procurement. In the area of civil service reform, the World Bank is providing technical support and actively facilitating policy dialogue. 859. World Bank support for justice sector reform aims to improve the legal and judicial environment for economic activity and access to justice for women and the poor. Current work focuses primarily on the World Bank's role as lead supporter of the Judicial and Legal Capacity Building Project, as discussed in Chapter VI. There are five major components of this project. The first targets improved court administration, reduced delays, and improved case management, and includes the installation of a court management information system, training for court administrators, and upgrading of training facilities, together with other human resource support and upgrading of court infrastructure. The second component aims to improve access to justice by raising the level of gender sensitivity, developing alternative dispute resolution mechanisms, strengthening small claims courts, improving access to legal aid, and promoting legal literacy and public awareness at the local and national levels and through the Bar. The third, fourth, and fifth components strengthen the law commission and the ministry of law, finance analysis in preparation for future reforms, and support project implementation. CIDA and Danida have joined the World Bank in supporting specific components of the Judicial and Legal Capacity Building Project. 860. In the context of empowering communities and vulnerable groups, the World Bank has undertaken a number of decentralization and local capacity building initiatives. These include a decentralization study and pilot programs to develop replicable models of local governance, as well as water and sanitation sector improvement projects. The World Bank has also engaged in social inclusion work, conducting and disseminating research on capacity building for women representatives to local government and on the needs of tribal groups, and funding activities to reduce the number of working children. 861. UNDP: UNDP devotes substantial share of its program resources to strengthening governance in Bangladesh.476 Its governance strategy targets a number of areas, including: increased political participation through development of Parliament and other institutions and through development of electoral processes; promotion of human rights through cooperation with civil society to support the rights of disadvantaged people and minorities; and increased transparency and accountability, mainly through building the capacity of internal and external watchdog organizations. 862. On a project basis, UNDP has funded activities to build capacity in the Office of the Comptroller and Auditor General and to assist the Planning Commission in monitoring the implementation of its human development strategy. It is presently supporting a project in support of the Ministry of Law, Justice, and Parliamentary affairs efforts to protect human rights. The project provides human rights focused training for 476 See Democratic Governance in Bangladesh, available at http://www.un-bd.org/undp/governance/ index.html (visited June 30, 2003). 253 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 police officers, public prosecutors, and more than 1,000 religious leaders, as well as information dissemination on issues ranging from legal aid to HIV/AIDS and circulation of a Bangla translation of the Universal Declaration of Human Rights. UNDP also supports the institutional development of the Election Commission and a program to strengthen the Parliament’s legislative and oversight functions through revisions of the Rules of Procedure, reform of the Committee System, and orientation and training for Members of Parliament and staff by an independent Institute of Parliamentary studies. 863. In September 2003, UNDP commenced a two-month human security assessment, which built on its earlier study of human security in Bangladesh, with a particular focus on criminal justice administration. The study is expected to inform the development of a strategy for a major program of assistance to strengthen criminal justice administration and human security in Bangladesh. In addition to its governance programming, UNDP serves as point institution for the coordination of donor work in the field of governance reform, chairing of the Local Consultative Group and maintaining a matrix of donor assistance for governance reform and other documentation. 864. European Commission: Historically, the European Commission (EC) has been involved in a broad range of development work in Bangladesh, including large-scale commitments to health, population, and nutrition, education, food security and rural development, and employment creation Its governance activities recently included elections programs, which featured technical assistance and elections observation, as well as funding voter education. Under its current Country Strategy (2002-2006) the EC has strategically narrowed the scope of its interventions to a set of core areas of focus. In the near term, the EC will center its attention on the health and education sectors. 477 While governance is not a priority area per se, the EC plans to systematically include components of institutional strengthening and capacity building in the design of all of its programs in Bangladesh. Separately, it will continue to support the electoral process with plans underway for a three-year election assistance program. 865. In terms of delivery, the EC has traditionally worked through a combination of NGOs and direct partnerships with the Government. It also has tended to favor general programmatic work over specific projects. Under its current strategy, the EC plans a shift towards more direct cooperation with the Government, while retaining its emphasis on crosscutting programs. d. Bilateral donors478 866. Government of the United States/USAID: USAID has a long history of support for governance reform in Bangladesh. Its general strategic framework for good governance covers four key objectives: (i) strengthened rule of law and respect for human rights, (ii) more genuine and competitive political processes, (iii) increased development of a politically active civil society, and (iv) more transparent and accountable government institution.479 In Bangladesh, USAID has translated these objectives into a broad portfolio of activity covering local government and parliamentary 477 In May 2003, donors suspended funds earmarked for the Health and Population Sector Program (HPSP) in response to the Government’s failure to meet certain conditions as agreed to in the HPSP. 478 This sampling of bilateral donors is by no means an exhaustive list of those that work in the field of governance. 479 See USAID Budget Justification, FY 2001, available at http://www.usaid.gov/pubs/bj2001/prog_perf.html (visited June 30, 2003). 254 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 development, human rights, anti-trafficking, and protection of the rights of women and children. At present, USAID governance assistance to Bangladesh is delivered primarily through NGOs. USAID works closely with DFID, the World Bank, the International Organization for Migration, and CIDA in support of good governance in the country. Current governance projects include partnerships with Associates in Rural Development (ARD) for a local governance project, with the Academy for Education Development (AED) for a human rights advocacy project, and support the National Democratic Institute and the American Center for International Labor Solidarity. 867. From 1995 through 2001, The Asia Foundation, the Bangladesh Rural Advancement Committee (BRAC), and the USAID collaborated in implementing the Democracy Partnership. The Democracy Partnership supported the efforts of local NGOs to work directly with community associations and local elected bodies to improve local governance and citizen access to justice. It was the first major donor effort to improve governance in rural Bangladesh. Though most resources were directed to the local level, the Democracy Partnership also supported efforts to affect national policy, legislation, jurisprudence, and electoral process. Specific objectives included promoting citizen advocacy, ensuring free and fair elections, improving the performance and accountability of local elected bodies, increasing awareness of legal rights, and promoting alternative dispute resolution through village mediation boards. 868. USAID’s Job Opportunities and Business Support Program is implemented by the University of Maryland’s Center for Institutional Reform and the Informal Sector (IRIS). It encompasses four integrated components: (i) shaping a policy environment supportive of private sector growth by identifying and analyzing policy constraints and developing local capacity to advocate the adoption and implementation of policies and regulations that support employment generation by small and medium enterprises; (ii) strengthening production, management and marketing capabilities of micro and small enterprises by working closely with NGOs and Chambers of Commerce to create vertical linkages between micro enterprises and larger businesses in the same; (iii) expanding access to local and foreign markets; and (iv) facilitating small businesses' access to credit. JOBS also focuses on developing the IT Policy and IT Law, developing a proper regulatory environment to foster the growth of ICT sector, forming associations of micro enterprises to link them to the mainstream financial institutions, and SME Training for need-based skill development. 480 869. Government of the United Kingdom/DFID: DFID has expanded the scope of its work in governance over the last five years. Program activities have included support for improved budget and accounting systems, audit procedures, and training of Government staff. For example, the Reforms in Budgeting and Expenditure Control (RIBEC) project has supported improved public financial management through the establishment of computerizing budget and accounting systems in the Ministry of Finance and the establishment of Financial Management Units in seven ministries. Among these, the Financial Management Unit in the Ministry of Health helped to satisfy the financial management requirements of pooled funding, facilitating innovative, multidonor support for Health and Population Sector Program (HPSP).481 DFID is currently 480 Information drawn from the USAID and IRIS websites. For more detailed information see the USAID and IRIS websites: http://www.usaid.gov/bd/enterprise_dev.html and http://www.iris.umd.edu. 481 Department for International Development (2002) Country Strategy Review 1998-2002 Bangladesh. DFID, at 31-32. 255 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 supporting programs to improve public financial management, public administration, access to justice, and human rights. In addition, it hopes to support government efforts to introduce community policing initiatives that will help to increase the accountability and performance of police in serving citizens. DFID’s new Country Assistance Plan adopts the core objectives of the Government’s National Poverty Reduction Strategy, one of which is enhanced participatory governance. In the context of governance, DFID has determined to focus on four key issues: (i) increased accountability for the delivery of more and improved services to the poor, (ii) increased access to justice, (iii) improved representation of women at all levels of government, and (iv) the adoption of a comprehensive anti-corruption strategy across government.482 The strategy features a special commitment to enhance the voice of poor women across all DFID-funded programs. 870. Government of Canada/CIDA: The Government of Canada is presently developing a new Country Development Programming Framework (CDPF) to cover the period 2003 through 2008. Although the new CDPF will not be finalized until later in 2003, CIDA has released a discussion paper that sets forth objectives and an implementation strategy for the framework. Governance figures prominently in this document as one of three main goals (the others are social development and private sector development). The implementation strategy associated with the governance objective calls for capacity building in public institutions and civil society in areas ranging from legal reform and access to justice to support for human rights education, women’s and children’s rights, and participatory governance. 871. Under the current CDPF, published in 1999, governance initiatives have accounted for approximately one-third of CIDA’s program budget for Bangladesh.483 To enable Bangladesh to manage its own development process, CIDA’s strategy under this framework has emphasized focused interventions in support of management and organizational systems. To this end, CIDA has worked to improve public financial management through programs to modernize the financial systems of the Bangladesh Water Development Board and the Ministry of Water Resources; improve environmental management with capacity building in the Department of Environment to enable it to exercise its legislative powers, mandate, and functions, as well as through a pilot program to design an integrated water management system; and reduce the arbitrary exercise of judicial power through assistance to the Ministry of Law, Justice, and Parliamentary Affairs to improve the legal drafting system, the Law Commission, and some elements of the criminal justice system (a component of the previously described Legal and Judicial Capacity Building project, which CIDA co-funds with the World Bank and Danida). 872. CIDA has also provided technical assistance to the port, gas, telecommunications and power sectors (through the World Bank-led Private Sector Infrastructure Development Project) to encourage private sector investment in infrastructure improvement. Other governance initiatives have included support to the Ministry of Women and Children’s Affairs to enhance its ability to advocate for gender equality, and to the Center for Policy Dialogue to analyze the impact of the World Trade Organization on Bangladesh. 482 See DFID Bangladesh Country Assistance Plan 2003-2006. February. (Draft) at § 2.2.11. See CIDA’s Country Development Programming Framework Discussion Document. Link available at http://www.acdi-cida.gc.ca/CIDAWEB/webcountry.nsf/asia_e.html. 483 256 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 873. Government of Denmark/Danida: The Government of Denmark is an active supporter of governance reform and human right initiatives in Bangladesh. Its current programs include support for the Judicial Administrative Training Institute (JATI) under the Legal and Judicial Capacity Building Project, media (with a particular focus on media reporting on human rights issues), women’s rights and access to justice, child protection, rights of indigenous people, and capacity development of NGOs involved in governance and human rights work. The Government of Denmark has also supported local election monitoring. Program activities include institutional and program support for Transparency International Bangladesh; training of journalists in human rights; preparatory assistance for the establishment of a national human rights commission (in collaboration with UNDP); and prevention of trafficking and violence against women. DANIDA recently established a Program Support Unit that will develop, manage, and monitor a human rights and good governance program that is expected to program up to US$30 million over the next five years. 874. Government of Sweden/Sida: The Government of Sweden's support for governance reforms encompasses media development and public access to information, human rights and democracy, parliamentary development, elections, and gender and women's empowerment. In recent years, SIDA’s governance work has had a particular focus on gender-based human rights programming. It has worked primarily through NGOs, including support for the efforts of Ain O Shalish Kendra, the Bangladesh National Women’s Lawyers Association, Steps Towards Development, and the Association for Community Development to increase women’s participation in the democratic process. Additional program activities have included journalism training and local election monitoring capacity. 875. Government of Norway/NORAD: The Government of Norway's country assistance program focuses on education, the productive sector (including small business development and rural electrification), human rights and good governance, access to justice, and corruption prevention. It works with a combination of local NGO partners and the Government of Bangladesh. Governance, human rights, and access to justice program activities include training of journalists in secondary towns and media reporting on human rights and governance issues; women's rights and trafficking prevention; training of women Union Parishad members; local election monitoring capacity; community legal service delivery and alternative dispute resolution. The Government of Norway’s current work is informed by a five-year development cooperation agreement signed with the Government in 2003. It has a particular interest in donor coordination in the field of governance and human rights, and will place particular emphasis on support for select organizations, reduced in number from earlier years, in collaboration with other donors. 257 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 B. Reflecting on Lessons Learned Bangladesh has experienced a combination of progress and persistent constraints in national development and governance reform efforts 876. Bangladesh has made commendable progress in meeting a combination of development challenges. Achievements include sound macroeconomic management, consistent GDP growth, and relatively high public expenditure allocations for social service delivery—with advances of particular note in primary education and health service delivery. Notwithstanding this progress, the extent to which potential development achievements have been constrained by weak governance is equally striking. While Bangladesh has a long history of formal governance institutions such as Parliament and the judiciary, an extending record of free and fair elections that bring over 60 million voters to the polls, and many exceptionally qualified and committed public officials, broad-based economic growth and associated governance reforms continue to be undermined by lack of accountability, transparency, and predictability, and lack of opportunities for citizen participation in public decision-making. A succession of public commission reports, domestic policy briefs, and donor assessments of public administration, decentralization, and other elements of governance have reached general consensus on key constraints and the actions needed to address them. Despite consensus view on key issues and the steps to be taken to address them and the declared commitment of successive governments to pursue a reform agenda, only modest progress has been made in resolving corruption, restoring law and order, safeguarding judicial independence, reducing public administrative malaise, promoting improved inter-governmental coordination, or addressing the overarching politicization of every dimension of life, and other challenges. Weak governance has particularly severe implications for the poor, women, and other marginalized groups 877. The negative consequences of weak governance affect the entire population, but have a particularly severe impact on the poor, women, and other marginalized groups whose vulnerability to traditional social biases and inequitable power relations place their rights and interest at risk long before governance issues even begin to affect their quality of life. Of particular concern, weak governance undermines efforts to wrest one-third of the population from the grip of poverty through sustainable economic growth at the level necessary to meet the ambitious poverty reduction goals enshrined in the I-NPRS, empowerment of women and the poor, and extension of opportunities for ordinary citizens to participate in public decision-making. The implication for future governance work is that reform strategies should give careful consideration to the time required for national-level governance reforms to secure positive changes that improve the quality of life of disadvantaged populations. Those responsible for the design and implementation of governance strategies must ensure that reform initiatives are actually informed by the interests, expectations, and participation of beneficiaries at the grassroots. 258 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 A spectrum of governance constraints have coalesced in five areas of special concern 878. As the preceding chapters report, governance constraints take a variety of forms, most of which have core and sectoral governance dimensions. Most observers agree that a broad spectrum of governance constraints have, in recent years, coalesced in five areas of particular concern, each of which have serious consequences for the poor. They include (i) the deteriorating law and order situation and failure of the justice sector to check crime, corruption and impunity; (ii) weak public administration; (iii) a regulatory environment that combines overly strict regulation in some sectors and inadequate or no regulation in others; (iv) inadequate national policy and resource commitments to local government reform; and (v) the impact of intensifying partisan tensions on every dimension of life in Bangladesh. Law and Order, Corruption, and Impunity: The rising incidence of crime, violence, intimidation, and extortion—and the struggle of law enforcement authorities to contain it short of controversial counter-criminal initiatives—touch the lives of millions of Bangladeshis. The deteriorating security environment has a particularly severe impact on the poor and women. Despite the existence of sound laws and institutional structures, the justice system has been only marginally effective in bringing offenders to justice,484 which has in turn allowed corruption and impunity to flourish. Perception surveys suggest that citizens have little confidence in the police or the courts, preferring to resolve legal problems by other means. As a result, many crimes go unreported, particularly those affecting the rights and security of women. There are few opportunities for civilian oversight of or engagement with law enforcement agencies, while the police in turn have minimal understanding of the needs and expectations of the communities that they serve—although anecdotal evidence indicates that the police are increasingly sensitive to their poor public image. The law and order situation affects the security and livelihood of ordinary citizens and constrains economic growth by undermining domestic and international investor confidence. Civil Service: As the primary agent of public administration and point of interface between citizens and government, the Bangladesh Civil Service is perceived to corrupt, inefficient, overly bureaucratic, and poorly responsive to citizen needs. At the same time, recent studies have found that reform-minded senior government officials and many officers in the middle tier of government service share many of the same frustrations as citizens. Their performance and decision-making authority are constrained by low salaries, inadequate professional development opportunities, the absence of merit-based performance review and other professional incentives, opposition for colleagues who are opposed to reform, and inadequate space in which to pursue their reform initiatives. Poor standards of governance in particular sectors in turn affect inter-governmental roles and responsibilities, with poor communication, information sharing, and collaboration between various ministries and government agencies on issues that affect multiple interests. To date, civil service reform efforts 484 Recent speed trials procedures appear to have begun to expedite the trial of murder cases and other crimes of violence. 259 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 have tended to begin and end with studies and recommendations, with little progress made in implementing reforms. This may in part reflect the fact that public administrative reform strategies to date have tended to prescribe daunting, overarching reforms in the realm of core governance rather than more modest, focused attention on particular sectors which, if successful, may provide models for more broad reaching public administrative reforms. Regulatory Environment: The regulatory environment is undermined by a combination of governance constraints that include overly strict government controls in some areas, inadequate regulatory provision in others, weak or inconsistent enforcement, lack of access to information on regulatory rules and procedures, and weak capacity among many officials tasked with the administration of regulatory systems. Local Governance: Local government structures have been created or dismantled by a succession of new governments as a matter of principle rather than practical expediency, prompting Hossain Zillur Rahman to observe that local government in Bangladesh has been “more an area of policy experimentation that of stable institutional development.”485 With the exception of the Union Parishad, the one enduring seat of local government, there has been little continuity of effort on the part of successive governments to strengthen local government as a medium for bringing government closer to the people. As a result, ordinary citizens have little input in public decision-making at the level of government that is closest to their day-to-day life and experience. In addition, local government bodies are under resourced and lack genuine independent decision-making authority. Similarly, local representatives of central government ministries and agencies are routinely deprived of their legal decision-making authority, preventing them from effectively serving local beneficiaries of health, education, and other essential social services. Partisan Tensions: With important advances in the administration and independent oversight of elections, the electoral process has emerged as the sole effective check on governance standards in the context of partisan politics in Bangladesh. In contrast, there are no enforceable standards for campaign finance, little evidence of inclination on the part of political parties to adopt sound internal governance standards, and a continued tendency for partisan differences to be contested in the streets rather than in Parliament. The situation undermines the lawmaking and executive oversight role of Parliament, cripples the accountability checks required for responsible public financial management, and exacerbates public security concerns. While the situation affects all citizens, it has a particularly severe impact on the quality of life of the poor, as reform efforts of any kind require time, attention, and oversight to ensure that their benefits reach to the poor. The fact that these five constraints lie in the sphere of core governance underlines the limits of sectoral governance work, and the need for core governance interventions to address overarching constraints that sectoral governance initiatives are unable to resolve. 485 Rahman H. Z. and S. Aminul Islam eds. (2002) Local Governance and Community Capacities: Search for New Frontiers, University Press Limited. Dhaka. at 154. 260 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Successful governance reforms in select areas offer a foundation on which to build 879. While the preceding analysis paints a stark image of the overall state of governance in Bangladesh, some striking details emerge on closer view of the landscape. Although the overall pace and progress of reform efforts have been disappointing, evidence suggests that modest but important reforms are taking hold in several areas. For example, thoughtful media coverage of governance issues and the civic education efforts of civil society organizations have enriched public dialogue on governance standards and raised public expectations. This dialogue includes candid discussion of corruption and impunity in language that was rarely heard a decade ago, and expressions of dissatisfaction with the quality of education, public health care, and the supply of energy and other basic services. In addition, civil society initiatives at the grassroots have facilitated more effective dialogue between communities and local government bodies. While there are relatively few examples of the poor and other marginalized communities playing a direct role in governance, an increasing number of interlocutor organizations are working on behalf of the poor, providing channels to register their views an interests, particularly at the local government level. These pockets of achievement are in some instances attributable to core and sectoral governance initiatives helping to create space and opportunity for civil society activities, while in other cases the determination of civil society reform efforts have created opportunities for civil society and government to work together. 880. Some of the most encouraging progress has been made in strategically selected areas that are some distance removed from the center of sensitive partisan controversy. Achievements in certain areas serve as models for working partnerships government and civil society that may be extended to address some of the more sensitive governance issues that dominate national debate, including corruption and impunity. For example, in the field of environment, significant policy reforms and a more liberal definition of legal standing in public interest litigation were secured through strategies that aimed to broker dialogue and collaborative working relations between environmental activists and public officials. In other cases, governance reforms can be attributed to a combination of factors that are as much fortuitous as strategically designed. They achievements are no less significant for the fact that elements of chance contributed to their success. Variations in the basis of opposition to governance reform call for different strategies and approaches 881. Whatever the circumstances in which reform efforts have gathered momentum, important lessons can be drawn in every case. For example, while corruption, impunity, and resistance by public officials who feel threatened by change raise formidable bars to governance reform, many governance initiatives are impeded by more basic and benign constraints. These include: 261 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Limited institutional and human resource capacity, to which a variety of factors contribute, including inadequate entry-level and in-service training, and recruitment procedures that fail to take account of optimal qualifications. Resistance to change among public officials as a matter of principle, reflecting concerns about competition and job security and lack of knowledge and experience to appreciate the value of institutional or procedural reforms until they take hold. Concentration of decision-making powers among the highest ranks of public officials, with inadequate delegation of decision-making authority to, and sense of ownership among, mid-level officers tasked with the day-to-day management of administrative procedures or resource allocations. Apathy resulting from low salaries, poor training, lack of merit-based review, and other performance disincentives. Archaic administrative practices that leave little scope for creative solutions or efficient problem solving. 882 While constraints of this kind create additional opportunities for corruption or impunity to flourish, they require subtle programmatic responses that differ from the sharp-toothed legal sanctions and other deterrent actions that are taken to combat corruption or impunity. Public institutions do not reform themselves 883. What factors, or combination of responses, have been most conducive to governance reform in Bangladesh or other countries that face similar problems in similar circumstances? First and foremost, experience attests that that public institutions, left to their own devices, do not reform themselves. Reform initiatives are invariably driven by a combination of internal and external forces and incentives of various kinds. These precipitating forces may include "champions of reform" in the person of committed officials who tactfully create the space needed to implement their vision of change within the institutional working environment; conditionality requirements that have added a time-bound rigor to reform efforts in some areas; events in one sector that serve as catalysts for unanticipated spillover changes in others; or demands raised by private sector or civil society stakeholders. The implication for future governance strategies is that there is no single pattern of progress in governance reform. While commitment on the part of responsible public officials from the outset inspires confidence, reforms may ultimately be secured through bottom-up pressure applied by civil society, the private sector, or a combination of stakeholders. Governance reforms are advanced by appropriate incentives, public participation, and collaborative partnerships between government and various stakeholders 884. Champions of Reform: In facing an apparent sheer wall of opposition, it is easy to imagine that a particular institution—or the public administration as a whole—is 262 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 braced to resist reform effort. Impressions aside, this is not the case in Bangladesh, where many capable public officials have reform visions that have only to be freed from the weight of bureaucratic resistance. The remarkable professional achievements of public officials who join NGOs or commercial ventures on retirement from government service are a testament to their capabilities and vision. Successful reform initiatives in the public sector typically begin with a single individual or champion of reform, who is able to methodically create the necessary space for change by nurturing those who share his or her vision and deftly managing those who resist. This underlines the importance of intellectual ownership and commitment on the part of government counterparts in a reform initiative. Experience suggests that donor-funded reform initiatives are most likely to succeed where the core plans either originate with government counterparts, or were developed through a design process in which those responsible for their implementation, or whose support was critical to the success of the initiative, were extended every opportunity to contribute. 885. Incentive Structures: Similarly, reform initiatives are more likely to succeed where those responsible for implementing them are provided with incentives that stimulate their interest, commitment, and pride of ownership once the activity is underway. These include specially tailored in-service training and other professional development opportunities that meet specific needs; establishment of performancebased professional review and promotion procedures; opportunities to participate in policy planning and public decision-making processes; a combination of autonomy and support as needed in defined areas of responsibility; internal oversight mechanisms that strengthen horizontal accountability; and other incentives that foster a genuine sense of ownership in the reform process. 886. Public Participation: While the success of governance reform initiatives is clearly dependent on the commitment and resolve of relevant public agencies and officials, public understanding and confidence is equally important. Public support is in turn dependent on the flow of timely and complete information and on opportunities for citizens to register their views, interests, and expectations. Some of the most encouraging governance reform initiatives in Bangladesh have been seeded at the local level, through opportunities for citizens to engage with local government bodies and for local officials to better understand and take account of constituent interests. 887. Collaborative Partnerships Between Government and Various Stakeholders: Collaboration between government, civil society, and the private sector in governance reform presents an optimal pairing of reform-minded public officials and stakeholders to pursue common goals. Although there are relatively few examples of partnerships of this kind in national-level governance initiatives in Bangladesh, there are many examples of collaborative working relationships at the local level. These include the previously described local governance reform initiatives and the early efforts of community legal service organizations to strengthen the statutory “village court” role of the Union Parishad. Recent justice sector reform experience in Indonesia includes several interesting examples of effective working relations in which civil society organizations have collaborated with the Supreme Court of Indonesia.486 Other Asian countries 486 Examples supported by The Asia Foundation and USAID, the Partnership for Governance Reform, and the Government of Australia/AusAID include a diagnostic governance assessment of the Supreme Court; developing and testing pilot models for court-administered mediation; and drafting a new Supreme Court regulation for the administration of public interest lawsuits. 263 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 provide examples of alternative corruption prevention and other initiatives that partner private sector organizations and civil society groups.487 There is potential for similar partnerships in Bangladesh, particularly in engaging the private sector, which to date has not assumed a strong voice in governance reform. Governance reform is a long-term process that rarely proceeds on a linear course, has no single formula for success, and is notoriously difficulty to measure 888. Some additional lessons can be drawn from the experience of Bangladesh and other countries that face similar governance constraints: Governance reform is a long-term process that in some instances is better measured in decades than in months or years. Often a sweeping political change or other milestone event that sets of series of governance reforms in motion raises expectations that are difficult to fulfill in the short term. Since 1991, donors and local activists have pressed a succession of governance reform agendas in Bangladesh, with minimal progress made on major issues such as public administrative reform. While slow progress has raised justifiable frustration among stakeholders, in Bangladesh and other countries there has been a tendency to set unrealistic time lines for governance reform and to sharply criticize government partners when targets are missed. Tensions of this kind may undermine relationships that are as important to the long-term success of reform efforts as short-term progress. There is a need to balance expectations with a clear appreciation of the local context and to hold reasonable expectations for what is possible in the short term. Governance reform rarely proceeds on a linear course. Most reform efforts have an experimental dimension whose outcomes are impossible to fully predict. The pace of reform will fluctuate and there is certain to be occasional backslide regressions from which important lessons can be drawn and strategies refined. There is no single formula for reform. While certain initiatives will succeed by design where others fail, flexibility and fortuity are as important as careful planning. Governance reform is difficult, and any public agency, civil society interlocutor, or donor agency that is not prepared to invest time, energy, and patience will be disappointed. Unlike some development initiatives whose progress can be measured on a quantitative basis, governance reform is notoriously difficult to measure. Where monitoring efforts focus on high-level indicators, subtle evidence of gradual progress is easily overlooked. There is too little empirical research conducted in the field of governance, particularly as a prelude to large-scale reform initiatives. As a result, projects that are conceived with the best of intentions may be designed, conducted, and assessed without adequate baseline knowledge of the circumstances in which a 487 For example, in the Philippines the Makati Business Club, Social Weather Stations, and the Philippines Center for Investigative Journalism have formed a coalition to combat corruption with support from The Asia Foundation and USAID. 264 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 particular institution works or the specific needs and expectations of those whom a particular governance reform initiative is intended to benefit. C. Proposed ADB Governance Strategy 1. Key Considerations 889. As noted in the Introduction, the purpose of this Country Governance Assessment is a relatively modest one. It is intended: (i) to take account of the current state of governance in Bangladesh in core areas such as public administration and public financial management and in individual sectors of interest to ADB, based on practical guidelines and key criteria set by ADB and other agencies that have conducted similar assessments in other Asian countries and internationally;488 (ii) to reflect on the experience of past and present governance reforms and the practical lessons that can be drawn from them; and (iii) to provide recommendations to assist the Government of Bangladesh, ADB, and other development partners in sharpening future governance reform strategies and coordinating mechanisms. Governance strategies should take account of the varying nature and context of governance problems facing Bangladesh 890. Reform initiatives that seek to apply a single formula or blueprint are certain to be confounded by the nuances of the Bangladesh working environment. Factors to be taken into account in planning and implementing governance reform strategies include: the extent to which bureaucratic opposition reflects efforts to preserve opportunities that flow from corruption or other power advantages versus more benign resistance; institutional weaknesses that reflect limitations in human resource capacity and low incentive, which are different from willful corruption or impunity; inadequate public awareness of governance standards and consequent lack of public demand for reform; declining public confidence in the integrity of public institutions and officials, including the police and the courts; lack of opportunity for ordinary citizens to participate in public decision-making processes. 891. They should also take account of an intensifying debate over the appropriate role of development partners in shaping or helping to facilitate national governance reform 488 For examples of guidelines for governance assessment see the websites of ADB, World Bank, OECD, and other agencies. 265 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 efforts. Of particular importance, governance strategies should be guided by the need to facilitate: the pro-poor economic growth objectives enshrined in the I-NPRS; improved delivery of basic education, health, and other essential services to the poor; greater human security (particularly with respect to the rights of women); greater accountability and transparency in public administration; human resource development in the public and private sector; increased citizen voice in public decision-making; and sustainable management of Bangladesh’s sensitive natural resource base. Begin by reflecting on experience to date 892. For the Government of Bangladesh, local stakeholders, and ADB and other development partners, the natural place to begin in planning future governance reform initiatives is to reflect on experience to date. ADB has many years of experience in facilitating governance reform through lending and technical assistance work in specific sectors, including finance, education, public health, transport, and energy. Even before certain sectoral development constraint were expressly characterized as governance related, ADB was taking steps to address institutional and administrative problems that affected the progress of its sectoral work and broader national development efforts. By working with government partners to resolve these constraints, ADB program staff forged relationships of trust that will serve as a foundation for future governance reform initiatives that build on them. While the impact of implicit governance interventions varied from project to project and from sector to sector, and new challenges emerged as circumstances evolved, the process of learning and relationship building has proceeded on a positive course. In addition, relationships of trust have begun to extend from government partners to private sector and civil society partners and stakeholders and to community partners and beneficiaries. These relationships provide an ideal platform on which to launch new and expanded sectoral governance work. Determine strategies on the basis of comparative strengths and capacities 893. Analysis of core governance constraints in Chapters III to VIII underlines the problems raised by limitations in public administrative capacity and overly centralized management structures, weak systems of accountability, policy implementation, and intra-government collaboration in public financial management and financial sector governance, encroachments on judicial independence, weak legal enforcement, and the 266 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 deteriorating law and order environment. These and other core governance issues pose formidable challenges to the Government of Bangladesh, local stakeholders, and ADB and other development partners. While achievement of Bangladesh’s economic development and poverty reduction goals is ultimately dependent on the resolution of these core governance constraints across the broad spectrum of development work, it is neither practical nor financially feasible to address every issue simultaneously. ADB and other development partners face important strategic decisions in determining which issues they are best positioned to address on the basis of their comparative institutional strengths and capacities, which reforms are likely to have the greatest reach and impact in stimulating follow-up actions and broader benefits, and how governance reform efforts can be best coordinated among relevant government agencies, other stakeholders, and donors once strategic decisions are taken and courses set. 894. The lines drawn in analyzing governance issues on the sector-by-sector basis followed in the preceding chapters, or in distinguishing core and sectoral governance for convenience of analysis, tend to be somewhat arbitrary and are certain to blur in practice. Chapter I introduced the relationship between core and sectoral governance issues and the mutually reinforcing relationship between sector and core governance interventions. The consistency of common themes that emerged in analyzing key governance constraints in the six sectors covered in Chapters IX through XIV attests that the governance problems that affect development goals in a particular sector generally mirror the broader core governance issues that affect many sectors. Given this relationship, improved governance standards in a particular sector will help to advance broader core governance reforms such as improved financial management, more transparent recruitment, procurement, or licensing procedures, or greater independence in the exercise of judicial decision-making authority. 895. Governance reform for improved development management should strike an optimal balance between what is needed and what reasonably possible. This requires a careful accounting of priority needs, windows of opportunity, management of potential resistance from various stakeholder groups, institutional and human resource capacity, availability of donor resources in the short and medium term, and the ability of the Government to assume financial responsibility in the long term. Some illustrative examples of the balances and trade-offs to be borne in mind include: How to strike the optimal middle ground between cumbersome regulatory rules and procedures that slow the progress of development efforts or regulatory requirements that are streamlined to a point that the critical oversight role of Government is compromised; Generic professional development training that, however valuable it may be in its own right, may leave public officials inadequately equipped to perform their duties versus specialized training at a cost that cannot be sustained without long-term donor support; Investment in select pilot or proof-of-concept initiatives that have a reasonable chance of success and replication over time versus major investment in sweeping reforms that pose enormous management challenges and risk of subversion by those opposed to reform. 267 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Acknowledge and advance the role and comparative advantages of the State 896. Of particular importance, contemporary governance reform initiatives should aim for balance in defining the appropriate role and development needs of the State. Until recently, many governance reviews were critical of the commitment or capacity of Government and public officials. Some went so far at to insist that the Government abandon its regulatory, management, or oversight roles and devolve full responsibility to the private sector and civil society. In contrast, today the most compelling governance reform prescriptions acknowledge the role and comparative strengths of Government agencies and aim to enhance their capacity in regulatory and other areas in which the State has a clear comparative advantage and an important regulatory or oversight role to play. The capacity of government officials can be enhanced through training, technical assistance, facilitation of collaborative working relations with various stakeholders whose talents will complement those of government officials, and opportunities for public institutions, the private sector, civil society, and beneficiary communities to collaborate in achieving common goals. 2. Recommendations 897. Drawing on the assessment findings and preceding reflections on lessons learned, it is recommended that ADB adopt a three-pronged governance strategy that combines: A primary focus on new and ongoing sectoral governance initiatives that address fresh challenges by building on experience to date; Complementary core governance initiatives in select areas, with an initial focus on corruption prevention and gradual expansion to select areas; and A higher profile role for the Bangladesh Resident Mission (BRM) in engaging the Government of Bangladesh on governance reform issues, promoting greater public dialogue on governance reform, and collaborating with donor partners. a. Expanded focus on sectoral governance Build on existing experience and goodwill relations 898. Sectoral governance initiatives should draw on the experience, contacts, and goodwill that ADB has established with government counterparts. They should also aim to develop deeper relations with the broad community of stakeholders in the various sectors in which ADB works, including representatives of the private sector and civil society and community beneficiaries. This is not a simple call to stay the course of work to date, but rather one to build on past experience and relationships in addressing sectoral governance constraints in more explicit terms that draw on ADB regional 268 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 experience and the support of governance specialists in ADB headquarters. To date, ADB sectoral governance work has quite naturally focused primarily on relations with government partners, while gradually taking advantage of opportunities to engage with other stakeholders. Future sectoral governance work should facilitate collaborative working relationships between government counterparts and private sector and civil society stakeholders. By facilitating stakeholder dialogue, ADB can promote greater horizontal accountability, ensure greater transparency and predictability, promote informed stakeholder participation in sectoral governance, raise public confidence in the integrity of public officials and institutions, and facilitate greater understanding and cooperation between government partners and the private sector and civil society stakeholders with which they engage. 899. Improvements in sectoral governance standards are in turn expected to have a positive impact on core governance reform, including greater expectations and demand for improved governance standards. Achievements in sectoral governance reform will establish a human resource base and yield proven models on which ADB can draw in selecting and implementing core governance initiatives. Advances in strategically targeted core governance work on corruption prevention or other select issues will in turn help to advance sectoral governance reforms. Include explicit reference to governance reform objectives in all documentation 900. The governance dimension of earlier ADB sectoral work tended, for good reason, to be left implicit in working relations with government partners and other local stakeholders. As the language of governance becomes increasingly familiar and widely spoken, the governance elements of ADB sectoral work should be expressly documented in project agreements, memoranda, and other documents. In addition, governance-specific performance monitoring criteria and indicators should be developed and incorporated in project documents, including agreements with the Government. To the extent possible, governance criteria should also be incorporated in project terms of reference and in the day-to-day professional performance objectives of those responsible for implementing projects, government counterparts, and other stakeholders. ADB sectoral program staff should make it a point to raise governance issues in their regular discussions with local counterparts, and take every opportunity to facilitate workshops and other forums for discussion of governance topics, circulate Bangla language translations of ADB governance documents, and assume a valued resource role in helping to build popular support for governance reform through education and dialogue with project counterparts and beneficiaries. The professional working relationship between ADB project staff, government counterparts, and other stakeholders in integrating and reflecting on the governance dimension of project goals should continue to be one of mutual learning and exchange and reciprocal support. Strike the optimal balance between enforcement and incentives 901. Sectoral and core governance initiatives should strike an appropriate balance between enforcement of legal and other governance standards through the courts and other mechanisms and incentives that will encourage and assist champions of reform 269 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 within the Government and their supporters to redefine the culture of governance in Bangladesh. The rationale is that investment in incentives is likely to have a greater positive impact in the long term than concurrent investments in short-term legal sanctions. While strict enforcement of laws and regulations is essential to combat corruption and impunity, restore law and order, and raise public confidence in the legal system and other institutions of governance, from a strategic perspective it is arguably more effective to invest finite resources in incentives that will help to reduce corruption than in legal or administrative procedures that will bring past offenders to justice. Accordingly, it is recommended that the greater share of resources be invested in human resource development; establishment of performance-based assessment procedures for public officials; program activities that will promote collaboration between public institutions and reformers in the private sector and civil society; public education; opportunities for citizens to engage in public decision-making; and application of eGovernment and other practical tools that will bring greater transparency and accountability in public decision-making. Engage a broad mix of stakeholders 902. Sectoral governance initiatives should build on the goodwill relations that ADB has firmly established with government counterparts and the connections that ADB sector specialists have begun to establish with stakeholders from the private sector and civil society. Beyond the technical assistance inputs provided to stakeholders to date, ADB is positioned to play a trusted convening role in bringing together different stakeholders to discuss common interests and to devise strategies for collaborative action to achieve common goals. Governance reform activities should be premised on the value of networks of trust, respect, and cooperation among government functionaries and in civil society, and work to foster such networks by well-oriented incentives and open collaboration between government and academics, the business community, civil society organizations, and citizens. Advance the core elements of sound development management 903. Sectoral governance initiatives should also be guided by opportunities to advance the core elements of sound development management: accountability, transparency, predictability, and participation. Accountability: Sectoral governance initiatives should promote a combination of formal institutional monitoring and oversight mechanisms and informal oversight activities by civil society, strengthening horizontal accountability. Transparency: Sectoral governance work should support innovative efforts to ensure that public decision-making and related procedures are transparent. In particular, ADB should encourage eGovernment and other information technology applications to make registration, licensing, and other administrative procedures more efficient and open to public scrutiny. 270 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Predictability: Guidelines and other information on the role and procedures of sectoral agencies and other public institutions should be documented in writing and made available to all stakeholders, including public officials. Similarly, administrative and other decisions that define rights, responsibilities, and accountabilities should be published and disseminated among all stakeholders, including public institutions. These materials should be incorporated in the training curricula for public officials. Participation: Sectoral governance initiatives should be guided by the objective of enhancing participation in two contexts. First, opportunities should be extended to citizens, communities, the private sector, and other stakeholders to inform the design and implementation of sectoral development initiatives through consultations, focus group discussions, and advisory inputs. Second, steps should be taken to ensure that mid- and lower-level public officials are free to exercise the legal decisionmaking and other responsibilities with which they are legally entrusted, free from undue pressure or interference by senior officials to whom they are accountable. Sectoral governance dimension of ADB’s new Technical Assistance for Supporting Good Governance Initiatives 904. Technical Assistance for Supporting Good Governance Initiatives: In late 2003 ADB will launch a new Technical Assistance Project for Supporting Good Governance Initiatives (Good Governance TA).489 The objective of the Good Governance TA is to support an integrated corruption prevention strategy through a combination of legal, registry, and private institutional corruption prevention initiatives in the secured financing sector of private credit markets (Part A).490 This work will be complemented by public sector core governance initiatives,491 focusing on the establishment of an independent anticorruption commission (IACC), for which an enabling Bill is before Parliament (Part B). The TA is intended to forge collaborative linkages between private sector secured financing institutions and public sector corruption prevention efforts. 905. The first component of Part A of the TA will provide assistance for legal reform on (i) consensus building for a modern legal framework for secured transactions, (ii) finalization of a new draft secured transactions law for Bangladesh, and (iii) harmonization of a modern secured transactions regime with other laws. Based on the foundation of a modern secured transactions law, this component will also support the development of the overall architecture for a transparent, electronic registration system. The second component will support institutional governance through governance surveys of a cross-section of secured financing institutions. Part A will also support training and study visit to a modern registry systems. b. Select core governance initiatives 906. It is further recommended that ADB support select core governance reform initiatives to which it is best positioned to contribute, as a complement to its work in Asian Development Bank (2003), Technical Assistance to the People’s Republic of Bangladesh for Supporting Good Governance Initiatives, TAR: BAN 37017 (July 2003). 490 See TAR: BAN 37017 (July 2003). 491 See TAR: BAN 37017 (July 2003). 489 271 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 sectoral governance. With a focus on corruption prevention, the Good Governance TA represents ADB's first core governance initiative in Bangladesh. The results of this first initiative will inform decisions on the focus of future core governance initiatives, which will be planned in consultation with the Government of Bangladesh and other development partners. Core governance dimension of ADB’s new Technical Assistance for Supporting Good Governance Initiatives 907. The first core governance component of the Good Governance TA will contribute to broader governance reforms through support for the establishment of an Independent Anti Corruption Commission. This will involve: (i) consensus building on the nature, objectives, mandate, and structure of the IACC; (ii) associated drafting of a statute, rules, regulations, and procedures; (iii) public dissemination and consultation with stakeholders on IACC, the law, rules, regulations, and procedures related to it and the ensuing anticorruption strategy of the Government; and (iv) formulation of the Government’s anticorruption strategy. The second component will support a national committee on corruption prevention (NCCP), which will (i) examine the need for changes to or improved enforcement of substantive laws, rules, and regulations; (ii) facilitate a collective cross-verification by investigative and regulatory agencies that will enable more integrated and balanced prevention of corruption by the Government; and (iii) seek feedback from civil society and other stakeholders on the output of the proposed NCCP. The third component will support prevention of institutional corruption in line ministries through governance audits, which will result in indicators for implementing rules, regulations, procedures, and mechanisms for corruption prevention in line ministries. Access to line ministries will be obtained as needed after consultation with NCCP. 908. The combination of expanded sectoral governance work and the upcoming corruption prevention TA is expected to establish a platform for expanded ADB governance initiatives. Future initiatives should include close collaboration with government counterparts (with a particular focus on professional development, extension of decision-making authority to mid-level public officials, and other incentive mechanisms) and facilitation of working relations between government counterparts and civil society and private sector stakeholders, and beneficiary communities. 909. Future sectoral and core governance initiatives should continue to be guided by comprehensive background research and stakeholder consultations that will serve as a baseline for measuring progress against indicators to be determined in collaboration with government counterparts and other stakeholders. In accordance with ADB practice, future governance initiatives should be undertaken in close coordination and collaboration with other development partners to avoid duplication of effort, ensure maximum impact of limited resources, streamline monitoring efforts by sharing information, and encourage the donor community to speak with one voice in calling for policy reforms that will advance common interests. Areas of potential focus include expanded corruption prevention initiatives that build on the initial work of several donors, support for the development of non-court enforcement mechanisms that will complement formal justice sector reforms, and reform of land administration. Reform of the legal and regulatory structure for land administration poses a formidable challenge, yet there are 272 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 few areas in which effective change could bring positive benefits across multiple sectors and improve the quality of life of million of Bangladeshis by reducing conflict in communities and advancing national poverty reduction goals. c. Broader institutional engagement in governance reform 910. ADB’s Bangladesh Resident Mission (BRM) has played an active role in dialogue between the Government of Bangladesh, the private sector, civil society, and development partners on governance constraints to economic development and poverty reduction, including the design and implementation of the Interim National Poverty Reduction Strategy. The BRM also closely involved in the coordinating efforts of the LCG Subgroup on Governance. This report recommends that the BRM build on experience to date by assuming an even more vigorous and higher profile role in facilitating stakeholder dialogue on governance. In particular, the BRM can draw on ADB’s experience, contacts, and professional resources from across the Asia-Pacific region and on its comprehensive collection of studies, policy papers, and other documents on governance. Establish a governance unit within ADB’s Bangladesh Resident Mission 911. While the professional staff of the BRM have been well supported by governance specialists in ADB headquarters in Manila, an expanded sectoral and core governance strategy will benefit from the day-to-day leadership and contacts of a resident governance unit within the BRM. A Bangladeshi national with extensive experience and domestic and regional contacts in the field of governance should ideally head the proposed unit. Program staff of the unit would play a lead role in implementing ADB’s country governance strategy, and be responsible for updating the country governance plan on an annual basis. They would work closely with sectoral specialists, advising on the design, implementation, and monitoring of sectoral governance activities. In addition, unit staff would actively facilitate coordination with other donors on governance initiatives, including work on the upcoming Good Governance TA, and convene regular seminars and other public events that focus on governance issues. The BRM governance unit would in turn be supported by governance specialists in ADB headquarters, who would provide quality assurance and strategic guidance. If a residence governance unit is approved, initial planning procedures should include establishing the competency profile of the unit and defining recruitment procedures. Disseminate Bangla language translations of ADB policy papers and resource materials 912. ADB has a superb collection of materials on various dimensions of governance. While these materials have been well circulated among English readers in Bangladesh, translation of select materials into Bangla will ensure that ADB experience and policy perspectives reach a broader audience, including partners in sectoral work. Translation and dissemination of governance materials offers a cost-effective means to raise public awareness of governance constraints to economic growth and poverty reduction. 273 Asian Development Bank: Bangladesh Country Governance Assessment DRAFT, December 2003 Greater awareness will in turn help to raise public expectations for improved governance standards and encourage thoughtful citizen scrutiny of and participation in public decision-making. Invest in empirical research on governance 913. Working in close collaboration with staff of the governance unit in ADB headquarters, the proposed resident governance unit would coordinate the design and commission of empirical research on governance issues of interest to ADB as a planning tool in developing new programs or assessing the impact of ongoing activities. The BRM should maintain close working relations with local specialists in governance, convene meetings of governance advisory panels representing civil society and the private sector, and engage local research institutions in commissioning studies or inviting feedback on program plans. In this way, ADB will benefit from the knowledge and experience of local specialists, while at the same time contributing to the further development of local capacity in applied governance research. Place increased emphasis on monitoring and evaluation 914. The local governance unit should develop, test, and implement monitoring and evaluation strategies to measure the progress of governance reform initiatives in the local context. In particular, the unit should assist government counterparts and other local stakeholders to incorporate governance performance targets and indicators as part of their institutional mandate, work plans, and the individual performance plans of key personnel. Appendix I provide some illustrative baseline monitoring tools and proxy measures which can be developed and refined in collaboration with local partners. Enhance donor coordination 915. Members of the BRM governance unit should represent ADB in meetings of the LCG Subgroup on Governance, in smaller sub-groups that focus on specific governance issues, and in other donor coordinating forums, as well as attend seminars, workshops, and other governance focused activities organized by local organizations and development partners. 274