DEL145 ECF2 Reports: Cross-Market Incomplete Transactions (ECF004) Functional Specification Report Specification Version: 1.1 Issue Date: 15-Feb-2010 Copyright Information © Xchanging 2010 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical photocopying, recording, or otherwise, without the prior permission of Xchanging. Xchanging Confidential – do not copy or forward on. The document and the information it contains is restricted and the circulation list is controlled by the author who should be identified in the document. Note only signed hard copies and electronic masters of documents will be controlled. Any other copy may not be current. Trademark Information Company, product, or brand names mentioned in this document, may be the trademarks of their owners. Approved Distribution List Name Title Gary Bass ECF User Group Chairman Pat Talbot IUA Steve Flood Lloyd’s Steve Spicer Millers Itay Wein ECF2 Project Manager, Xchanging Stuart Pembery ECF2 Programme Manager Functional Specification DEL145 ECF 2 Reports: Workflow Report (ECF004) Functional Specification Version 1.0, Final Contents 1 Introduction ...................................................................................................................... 3 2 Functional Requirements ................................................................................................ 4 3 Functional Design ............................................................................................................ 5 4 5 3.1 Report Descriptions .................................................................................................. 6 3.2 Report Designs ......................................................................................................... 7 3.3 Data Descriptions ..................................................................................................... 7 Document Control .......................................................................................................... 12 4.1 Document Information ............................................................................................ 12 4.2 Issue List ................................................................................................................. 12 APPENDICES .................................................................................................................. 13 5.1 EL4.1 Incomplete Transactions for Company Carriers (DL6201) ......................... 15 5.2 EL4.2 Incomplete Transactions for Lloyd’s Carriers and XCS (DL6202) .............. 16 5.3 EL4.3 - Incomplete Transactions for Brokers on Lloyd’s Claims (DL5112) ............ 18 5.4 EL4.4 Incomplete Transactions for Brokers on Company Claims (DL5113) ......... 19 5.5 EL4.5 Incomplete Transactions (DL7528) - Management..................................... 21 5.6 Transaction Status Codes ...................................................................................... 22 5.7 Claim Response Codes .......................................................................................... 23 © Xchanging 2010 – Confidential Document uncontrolled once printed Page 2 of 29 ECF2 Reporting – ECF004 Report Specification Version 0.99, Draft 1 Introduction This report specification is the detail pertaining to the report ECF004 which forms part of the CLASS Workflow reporting suite. For details of this, please see the ECF2 Reporting – CLASS Workflow Reporting Functional Specification (CLASSWorkflow.doc). It is a Claims Data Warehouse version of the reports currently produced from the mainframe called “ECF004” and at this stage will duplicates – where possible - those reports. The intended user base of the report(s) is all carrier and broker users of Lloyd’s CLASS, and those at market association level needing statistics on throughputs. It does not cover commercial arrangements or specific support/service levels which will be defined in a separate Services Definition for ECF2 Reporting. For full details of the data elements mentioned in this specification, please consult the separate Data Definitions document (CDWDataDefinitions.xls) and the Claims Data Warehouse Design (CDWDesign.doc). The purpose of this document is to define the product offered by Xchanging to provide both Lloyd’s and company market participants with details of incomplete ECF transactions. The information to be provided will enable brokers and carriers to review such transactions and, in particular, monitor ‘slow-moving claims’. Detailed transaction information will be provided in order to enable the parties involved to identify these transactions and take the appropriate form of action. The reports and services described in this document will be supplied to Lloyd’s managing agents, companies, brokers and Xchanging Claims Services. For a full list of reports to be produced and the recipients of each please see section 3.1. The reports will provide details of all incomplete ECF transactions. (“Incomplete” claims for Lloyd’s are transactions that have a systems status other than ‘40’. “Incomplete” ILU and LIRMA Claims are transactions that have not yet been fully authorised (signed).) However, the reports will only include details of transactions that are of relevance to the report recipients (i.e. where the party identified is an agreement party (lead, second agreement party or XCS)). The transactions will be sequenced according to the length of time since the last activity took place. High-level transaction totals will be provided to the market associations. These reports, when coupled with the data provided within reports ECF001 / ECF002 (completed transactions), will provide brokers and claim agreement parties with details of all ECF transactions that they are involved in. The reports will be produced on a weekly basis. © Xchanging 2010 – Confidential Document uncontrolled once printed Page 3 of 29 ECF2 Reporting – ECF004 Report Specification Version 0.99, Draft 2 Functional Requirements There is a requirement to provide Lloyd’s market participants with information on the outstanding action required on claim transactions by carriers using ECF. The information to be provided will enable Lloyd’s, LIIBA and the Market Reform Office (MRO) to measure and monitor the level of ECF outstanding activity within the Market and will enable individual brokers and managing agents to manage their implementation and use of the system. The reports and services described in this document are to be supplied to Lloyd’s, LIIBA, the Market Reform Office, Lloyd’s Managing Agents and Lloyd’s brokers. The following are transactions which will be considered for inclusion or exclusion in ECF004. Whether they are included or not will depend on the trigger rules, defined in section 3.1. All incomplete Lloyd’s, ILU and LIRMA claim transactions that are processed via ECF Both new claims and new transactions on existing claims Both loss advices and settlement requests. This includes initial advices, subsequent advices, initial settlements and subsequent settlements. Claim transactions ‘in transition ’ ILU and LIRMA claims that have been ‘purged’ (broker reports only) The following are transactions which will not be considered for inclusion/exclusion: Claims that have been completed (fully authorised by all agreement parties) Claims that have not been processed via ECF Transactions that have been raised by brokers and subsequently deleted or cancelled by them. ILU claim objection signings and ILU CPA claims. LIRMA claim transactions that have been cancelled by the LIRMA Leader. Non-functional requirements are: 1. Security of access is determined from CLASS security by claim transaction transactions (via SECURITY BROKER CODE on the transaction, and COY CODE on the market, respectively). 2. Reporting is via the Business Objects on-line reporting system (InfoView) and subject to a report production from request time of 10 minutes for reports of 20,000 rows. 3. Reports can be produced as Excel spreadsheets (as Excel 2003 .xls, and if rows exceed 65,536 then the data will continue on a second or subsequent tab), or csv files or pdf. Reports can be scheduled to go into the user’s Business Objects “Inbox”. Out-of-Scope are: 1. Separate “data extract” capabilities which may be offered by Xchanging (TBA). © Xchanging 2010 – Confidential Document uncontrolled once printed Page 4 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 3 Functional Design The following diagram and table show the separate detailed weekly reports which will be delivered. The reports will provide the following: Details of Lloyd’s, ILU and LIRMA ECF transactions that are incomplete - both claims advice and settlement requests. Outstanding claim amount and paid to-date figures will be provided in detailed transaction reports. All figures quoted will be in sterling. In the case of claims that are to be settled in more than one currency, a single combined amount will be provided for the transaction in convertible sterling according to a reporting conversion rate. The report will show the current status of each transaction along with the date on which the transaction was last updated. The number of working days since the last action took place on the transaction on CLASS will be shown. This will enable recipients of the reports to obtain details of transactions that have been inactive for a set number of days – i.e. report recipients will be able to set their own parameters to review ‘slow-moving’ claims, should they wish to do so. The reports will only provide details of transactions that are of relevance to the parties – i.e. where either the broker or the carrier may need to take some form of action in order to progress or complete the transaction or its status may be of interest to them. The report will sequence the transactions according to the amount of time since the last activity took place on the transaction – i.e. the transaction which has been ‘inactive’ for the longest period of time will appear as the first item on the report. The ‘age’ will be measured from the date of the last recorded activity (last updated timestamp) on the transaction in question. © Xchanging 2010 – Confidential Market Carrier Broker Log on Log on Log on Report List Report List Report List Select Period Select Period Select Period Select Period Select Period E4.4 Incomplete Statistics E1.2a Company Carrier Incompletes E4.2 Lloyd’s Carrier and XCS Incompletes E4.3 Company carrier Incompletes E4.4 Lloyd’s carrier incompletes DL7528 DL6201 DL6202 DL5113 DL5112 Document uncontrolled once printed Page 5 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 3.1 Report Descriptions ID Report Description Purpose Usage Parameters Frequency E4.1 Incomplete Transactions for Company Carriers (DL6201) Incomplete Transactions for Company (ILU/LIRMA) Carriers Provides Company carriers with action list of claim transactions to adjust Available to all company carriers As-at close of business on a given day 10 minutes on-line E4.2 Incomplete Transactions for Lloyd’s Carriers and XCS (DL6202) Incomplete Transactions for Lloyd’s Carriers and XCS Provides Lloyd’s carriers with action list of claim transactions to adjust Available to all Lloyd’s carriers Variant for XCS where LCO1 appears as syndicate but excludes XCS1 As-at close of business on a given day 10 minutes on-line E4.3 Incomplete Transactions for Brokers on Lloyd’s Claims (DL5112) Incomplete Transactions for Lloyd’s Brokers Provides brokers with action list of Lloyd’s claim transactions to adjust Available to all brokers As-at close of business on a given day 10 minutes on-line E4.4 Incomplete Transactions for Brokers on Company Claims (DL5113) Incomplete Transactions for Company (ILU/LIRMA) Brokers Provides brokers with action list of Company market claim transactions to adjust Available to all brokers As-at close of business on a given day 10 minutes on-line E4.5 Incomplete Transactions (DL7528) Management Incomplete Transactions Summary Provides market management with statistics on outstanding work Provided to management weekly Weekly 10 minutes on-line © Xchanging 2010 – Confidential Document uncontrolled once printed Page 6 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 3.2 Report Designs 3.2.1 Data Descriptions Transaction Information Report Data Fields Field Name Format 6201 6202 5112 5113 Definition Carrier Code Lloyd’s = Alpha/Numeric (4) LIRMA = Alpha/Numeric (5) ILU = Numeric (6) Y Y Y Y The syndicate number or company code number of the carrier. (The syndicate number will still be shown in cases where XCS are acting in a delegated lead role.) Carrier Name Alpha (20) Y Y Y Y The (abbreviated) name of the carrier. Carrier Reference Alpha/Numeric (15) Y Y Y Y The underwriting stamp reference that the syndicate or company allocated to the contract / contract section Claims Adjuster Name Alpha (30) Y Y Y Y The name of the claims adjuster involved in the current transaction (when known). Carrier Role Alpha (1) Y Y Y Y An indicator that identifies whether the carrier is acting as the Leader or a claims agreement party on the contract. The codes are as follows: L = Bureau Lead F = Second Lead (Lloyd’s claims) A = Agreement Party (ILU and LIRMA claims) Transaction Status Alpha (30) Y Y Y Y The status of the transaction at the end of the reporting period (i.e. when the data is extracted). (See Appendix 5.7 for codes.) Transaction Status Code Numeric (2) Y Y Y Y The current systems status code of the transaction – note this is the latest transaction status so will not relate to the as-at date of the report (See Appendix 5.6 for codes.) Carrier’s Response Code Alpha (3) Y Y Y Y A code that indicates how the carrier has responded to the transaction. The values that will be displayed are as follows: Lloyd’s – ‘AUT’ (Action/Agree), ‘QUE’ (Queried) or ‘‘NAK’ (no response has yet been applied) ILU – ‘PEND’ or ‘ACCEPT’ LIRMA – ‘INF’, ‘FIL’, ‘ACC’, ‘DIS’’, ‘CAA’, ‘YES’ or ‘NO’ Further details of carrier response codes can be found in Appendix 5.7. Leader’s Response Code Alpha (3) Y Action Required by Carrier? Alpha (1) Y © Xchanging 2010 – Confidential Y Y Y A code that indicates how the Bureau Leader has responded to the transaction. The values that will be displayed are shown above. Y Y This field will indicate whether the carrier needs to take any form of action on the transaction. (Y/N) Document uncontrolled once printed Page 7 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Field Name Format 6201 6202 5112 5113 Definition Days Since Last Action Numeric (3) Y Y Y Y The number of calendar days since the last action took place to the as at date for the transaction on CLASS. Created Date YYYYMMDD Y Y Y Y The day upon which the broker created the transaction on ECF/CLASS – i.e. the date when the transaction was first added to the Market Repository / CLASS. (If the broker has either updated or deleted and replaced the transaction then the date shown will be the date when the original transaction was created.) Last Updated Date YYYYMMDD Y Y Y Y The date when the last activity took place on the transaction. Advice / Settlement Indicator Alpha (1) Y Y Y Y An indicator that identifies whether the transaction is for advice purposes only or whether it is a claim settlement request. A = Advice S = Settlement 100% Outstanding Claim Amount (in GBP) 9(13).99 Y Y Y Y The (100%) outstanding claim amount figure expressed in sterling. A single combined amount will be provided in convertible sterling for transactions that are to be settled in more than one currency. (The current rates of exchange held on Xchanging’s on-line currency tables system will be used for these purposes.) 100% Amount Paid This Time (in GBP) 9(13).99 Y Y Y Y The (100%) claim amount that is being settled on this transaction expressed in sterling. A single combined amount will be provided in convertible sterling for transactions that are to be settled in more than one currency. (The current rates of exchange held on Xchanging’s on-line currency tables system will be used for these purposes.) Slip Leader Name Alpha (20) Y Y Y Y The name of the Overall Slip Leader. (This field may sometimes be blank.) Slip Leader Code Lloyd’s = Numeric (4) LIRMA = Alpha/Numeric (5) ILU = Numeric (6) Y Y Y Y The syndicate number / underwriting stamp code of the overall Slip Leader. (This field may sometimes be blank.) Bureau Leader Name Alpha (20) Y Y Y Y The name of the Bureau Leader. Bureau Leader Code As above. Y Y Y Y The syndicate number / underwriting stamp code of the Bureau Leader on the claim. Other Agreement Party Name Alpha (20) Y Y Y Y The name of any other claim agreement party on the transaction concerned. If there is more than one party then ‘VARIOUS’ will be shown in this field. Other Agreement Party Code Numeric (4) Y Y Y Y The syndicate number or underwriting stamp code of any other claim agreement party on the transaction concerned. If there is more than one party then ‘VARIOUS’ will be shown in this field. Broker Code Alpha/Numeric (4) Y Y Y Y The broker code number under which the ECF transaction is being processed. (The broker code used within the Transaction Reference will be used for these purposes.) Broker Name Alpha (20) Y Y Y Y The name of the broker © Xchanging 2010 – Confidential Document uncontrolled once printed Page 8 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Field Name Format 6201 6202 5112 5113 Definition Broker Contact Name Alpha (30) Y Y Y Y The name of the broker contact who created the transaction on ECF Transition Indicator Alpha (1) Y Y Y Y An indicator that identifies whether the transaction relates to a claim that is ‘in transition’ from paper to electronic processing. T = The transaction is a first advice on a claim ‘in transition’ Y = ECF Claim Unique Market Reference Alpha/Numeric (17) Y Y Y Y The Unique Market Reference allocated to the contract. Unique Claim Reference Alpha/Numeric (17) Y Y Y Y The Unique Claim Reference allocate to the claim Transaction Reference Alpha/Numeric (17) Y Y Y Y The Transaction Reference for the item Sequence Number Numeric (2) Y Y Y Y The sequence number allocated to the transaction COR of Previous Transaction Alpha/Numeric (12) Y The Claims Office Reference that Xchanging allocated to the previous claim movement / settlement request. To be supplied for Lloyd’s transactions only. (‘VARIOUS’ will be shown in this field when there are multiple CORs.) Original Premium Signing Number Lloyd’s = Numeric (11) LIRMA = Numeric (13) ILU = Alpha/Numeric (15) Y Y Y Y The bureau signing reference that was allocated to the original premium entry for the contract. (Only the first signing reference will be shown where the claim is being settled in multiple currencies.) Insured / Reinsured Name Alpha (50) Y Y Y Y The name of the Insured/Reinsured party Loss Name Alpha (20) Y Y Y Y The details completed by the broker in the Loss Name field. Date of Loss YYYYMMDD Y Y Y Y The loss date entered by the broker. (This field may sometimes be blank.) Risk Code Alpha/Numeric (2) Y The risk code applicable to the claim transaction. Further information is provided within the Service Proposal ECF002. (This field will be blank if the transaction is an unclosed advice.) Class of Business Code Alpha/Numeric (2) Risk Description/ Alpha (30) Class of Business Description Alpha (30) Y Claim Reference 1 Alpha/Numeric (15) Y Y Y Y Narrative entered by the carrier to identify or filter claim transactions within their own offices (Lloyd’s and LIRMA carriers only) Claim Reference 2 Alpha/Numeric (15) Y Y Y Y Narrative entered by the carrier to identify or filter claim transactions within their own offices (Lloyd’s and LIRMA carriers only) © Xchanging 2010 – Confidential Y Y Y Y Y The business category code applicable to the claim transaction. Further information is provided within the Service Proposals ECF001 (This field will be blank if the transaction is an unclosed advice. The field will also be blank until a response has been made.) Y Y The risk code description (see above) The class of business description (see above) Document uncontrolled once printed Page 9 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Field Name Format Year of Account YYYY OS Qual - Outstanding Qualifier (Closed/TBA flag) Alpha (1) 6201 6202 5112 Y Y Y Y 5113 Definition Y The Year of Account for the transaction - i.e. the year in which the contract incepted. (This field will only be populated on Lloyd’s transactions.) Y Outstanding Qualifier Code. The broker may select a qualifier to more fully define the outstanding position of the claim. If present, the qualifier shows whether a recovery is expected (R), claim notified awaiting report (M), circumstance of loss notified (L), awaiting advice from cedant (A), precautionary (P), subrogation (S), erroneous entry not to be reopened (X). Value may be a space. In addition Codes N,T & C can be reported for this field. The ‘N’ will no longer be shown in the file. T stands for TBA and C stands for closed. Note, the outstanding qualifier is held at currency level so if a transaction has multiple currencies on it, the transaction (and indeed claim) needs to be reported as closed only if all the currency qualifiers on the transaction are set to closed (X or C – to be chacked) Seg - Segmentation Alpha (1) Y Y Y Y Segmentation Indicator set by the leader identifying the type of claim for processing (e.g. Complex) for old Lloyd’s Claim Scheme and the CTP Triage Flag for the type of claim under CTP (values to be defined). Values could be Complex, Standard , Not Specified or blank for the 2006 Lloyd’s scheme, and CTP Standard, CTP mid Tranch and CTP Complex for the 2010 Lloyd’s scheme Previous transaction incomplete suspend Ind Alpha (1) Y Y Y Y This is the “NAK BLACK” problem whereby a transaction cannot be completed because a previous transaction is incomplete; for example, in cases for Lloyd’s it is possible for the Lead to authorise the transaction but XCS are unable to act on the transaction – hence XCS show an “NAK” response but in the ECF application, it is black rather than blue and is inactionable. Lloyd’s only. Header Information Fields Field Name Format Definition Report Number Alpha/Numeric (6) The ‘DL’ number allocated to the report. Report Name & Period Alpha/Numeric (50) The report name and the period covered by the report Extract Date DD/MM/YYYY Date of run (to identify when the extract program was run). Report Date and Time DD/MM/YYYY + HH:MM The time and date when the report is actually produced. Transaction Summary Report (DL7528) Field Name Format Definition Job Name Alpha/Numeric (7) Used for report distribution purposes Market Sector Alpha (40) Specifies whether Company or Lloyd's Transactions © Xchanging 2010 – Confidential Document uncontrolled once printed Page 10 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Field Name Format Definition 0 to 5 DAYS Numeric (5) The total number of incomplete transactions where action took place up to 5 days ago. 6 to 30 DAYS Numeric (5) The total number of incomplete transactions where action took place between 6 and 30 days ago. 31 to 90 DAYS Numeric (5) The total number of incomplete transactions where action took place between 31 and 90 days ago. Over 90 DAYS Numeric (5) The total number of incomplete transactions where action took over 90 days ago. © Xchanging 2010 – Confidential Document uncontrolled once printed Page 11 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 4 Document Control 4.1 Document Information Prepared by: Peter Taylor Project Manager: Itay Wein Programme Manager: Stuart Pembery Version 4.2 Date Author Description Prior 23-Jan-09 John Semple Published version (29 January 2009 v2.0 of Report ) 0.96 12 Jan 10 Peter Taylor Version for initial Implementation Team review 0.97 15 Jan 10 Peter Taylor Further version for initial Implementation Team review 0.99 31 Jan 10 Peter Taylor Version following initial user review 1.0 8 Feb 10 Peter Taylor Version following second user review Issue List Issue Owner Priority Comments Status Consistency of new “Swimlane” system with the various status-controlled assignments of ownership in the existing ECF004 Peter Taylor 1 This is part of a bigger issue which is the consistency of reporting “ownership of action” between ECF2 Awaiting Action list (governed by Claim Workflow Triggers), the existing CLASS Awaiting Action List, the ECF001/2/4 reports, and the FPD reporting of claim transactions. Open Assess use of the RIPS indicators and determine if this can be used in assisting reporting Charles Lee 2 Not sure as to use in each of the different markets Open © Xchanging 2010 – Confidential Document uncontrolled once printed Page 12 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 5 APPENDICES Note: The UCR, UMR, TR fields will show on all reports on the left hand side of the report. The below examples are for illustration. The example transactions used in the sample reports are: BROKER SLIP LEADER BUREAU LEADER AGREEMENT PARTIES TRANSACTION STATUS Report 1 - Lloyd’s Transaction Examples for Markel International Lloyd's Example 1 WILLIS Markel Intl. (3000) Markel Intl. (3000) Catlin (2020) Partially Authorised (by Markel) Lloyd's Example 2 AON Chaucer (4000) Chaucer (4000) Markel Intl. (3000) Lloyd's Example 3 MARSH QBE (D1806) Markel Intl. (3000) Hiscox (1165) Queried (by Markel) Lloyd's Example 4 WILLIS Global Aerospace (401204) Markel Intl.(3000) Catlin (2020) Awaiting Action (by Leader) Lloyd's Example 5 AON Catlin (2020) Catlin (2020) Markel Intl. (3000) Partially Authorised (by Chaucer) Authorised but Incomplete Report 2 - Lloyd’s Transaction Examples for Willis Lloyd's Example 1 WILLIS Markel Intl. (3000) Markel Intl. (3000) Catlin (2020) Lloyd's Example 2 WILLIS Chaucer (4000) Chaucer (4000) Markel Intl. (3000) Partially Authorised (by Markel) Lloyd's Example 3 WILLIS QBE (D1806) Markel Intl. (3000) Hiscox (1165) Queried (by Markel) Lloyd's Example 4 WILLIS Global Aerospace (401204) Markel Intl.(3000) Catlin (2020) Awaiting Action (by Leader) Lloyd's Example 5 WILLIS Catlin (2020) Catlin (2020) Markel Intl. (3000) Partially Authorised (by Chaucer) Authorised but Incomplete Report 3 - Company Transaction Examples for Swiss Re ILU Example 1 ILU Example 2 WILLIS Catlin (Synd. 2020) Swiss Re (377201) AIG (400501) Queried (by Swiss Re) AON GAUM (401204) GAUM (401204) Swiss Re (377201) Partially Authorised (by GAUM ) LIRMA Example 1 MARSH Hiscox (Synd. 1165) QBE (D1806) Swiss Re (E6200) Partially Authorised (by QBE) LIRMA Example 1 MARSH (As above) (As above) Axis (A9208) (As above) LIRMA Example 1 MARSH (As above) (As above) Zurich (Z4904) (As above) LIRMA Example 2 AON Swiss Re (E6200) Swiss Re (E6200) Axis (A9208) In Error Catlin (Synd. 2020) Swiss Re (377201) AIG (400501) Queried (by Swiss Re) Report 4 - Company Transaction Examples for Aon ILU Example 1 AON ILU Example 2 AON GAUM (401204) GAUM (401204) Swiss Re (377201) Partially Authorised (by GAUM ) LIRMA Example 1 AON Hiscox (Synd. 1165) QBE (D1806) Swiss Re (E6200) Partially Authorised (by QBE) LIRMA Example 1 AON (As above) (As above) Axis (A9208) (As above) LIRMA Example 1 AON (As above) (As above) Zurich (Z4904) (As above) © Xchanging 2010 – Confidential Document uncontrolled once printed Page 13 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft LIRMA Example 2 AON © Xchanging 2010 – Confidential Swiss Re (E6200) Swiss Re (E6200) Axis (A9208) Document uncontrolled once printed In Error Page 14 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 5.1 EL4.1 Incomplete Transactions for Company Carriers (DL6201) This report will be sent to all companies. This illustration shows data that would be sent to Swiss Re (company codes 37701 and E6200) WEEKLY INCOMPLETE TR FOR COMPANIES 20080601 2 20080602 13:09 E4.1 (DL6201) CARRIER CODE CARRIER NAME CARRIER REFERENCE CLAIMS ADJUSTER NAME CARRIER ROLE TRANSACTION STATUS TRANSACTION STATUS CODE CARRIER RESPONSE CODE LEADERSRESPON SE CODE ACTION REQUIRED BY CARRIER? DAYS SINCE LAST ACTION ILU Example1 377201 SWISS RE ZURICH REF0001 JAMES L PENDED 12 PEND PEND N 12 ILU Example 2 377201 SWISS RE ZURICH REF0002 -- A PARTIALLY AUTHORISED 15 -- ACCEPT Y 6 LIRMA Example 1 E6200 SWISS RE ITALY REF0004 -- A CIRCULATED 20 -- YES Y 4 LIRMA Example 2 E6200 SWISS RE ITALY REF0033 -- L IN ERROR 01 -- -- N 3 CREATED DATE LAST UPDATED DATE ADVICE / SETTLMNTI NDICATOR 100% OUTSTDG. CLAIM AMOUNT (IN GBP) 100% AMOUNT PAID THIS TIME (IN GBP) SLIP LEADER NAME SLIP LEADER CODE BUREAU LEADER NAME BUREAU LEADER CODE OTHER AGREEMENT PARTY NAME OTHER AGREEMENT PARTY CODE BROKER CODE BROKER NAME BROKER CONTACT NAME TRANSITION INDICATOR 20080112 20080513 S 50,000 20,000 CATLIN 2020 SWISS RE ZURICH 377201 AIG 400501 0576 WILLIS STEVE Y 20080128 20080521 S 200,000 130,000 GLOBAL AEROSPACE 401204 GLOBAL AEROSPACE 401204 -- -- 0823 AON BARRY Y 20080405 20080523 S 350,000 210,000 HISCOX 1165 QBE D1806 VARIOUS VARIOUS 0509 MARSH TREVOR Y 20080527 -- A 1,200,000 500,000 SWISS RE ITALY E6200 SWISS RE ITALY E6200 AXIS A9208 0823 AON BARRY T UNIQUE MARKET REFERENCE UNIQUE CLAIM REFERENCE TRANSACTION REFERENCE SEQUENC E NUMBER ORIGINAL PREMIUM SIGNING NUMBER INSURED / REINSURED NAME LOSS NAME DATE OF LOSS CLASS OF BUSINESS CODE CLASS OF BUSINESS DESCRIPTION CLAIM REF 1 CLAIM REF 2 B0576001122 B05760007 B05761011 01 PMC07 114466 23/05/07 ABC SHIPPING FLORIDA STORM LOSSES 20071201 MC MARINE CARGO -- -- B0823008899 B08239998 B08231077 02 PMA07 112233 03/04/07 XYZ AIRLINES MEXICO CRASH 20071214 AH AVIATION HULL -- -- B0509007711 B05095556 B05091865 01 07100988888 US ATTORNEYS INC CHICAGO BANK CLAIM 20080105 NM NON-MARINE DIRECT INS. D&O CLAIMS AREA 90 B0823007766 B08236677 B08233211 01 07050766666 NEW YORK CRUISES OCEAN CRUISER GROUNDING 20080114 MH MARINE HULL MARINE CLAIMS CRUISERS © Xchanging 2010 – Confidential Document uncontrolled once printed Page 15 of 29 OS QUAL SEG ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 5.2 EL4.2 Incomplete Transactions for Lloyd’s Carriers and XCS (DL6202) This report will be sent to all Lloyd’s carriers and XCS. This illustration shows data that would be sent to Markel International (syndicate 3000): HDR WEEKLY INCOMPLETE TR DETAILS FOR LLOYD’S CARRIERS DL6202 CARRIE R CODE CARRIER NAME CARRIER REFERENCE CLAIMS ADJUSTER NAME Lloyd's Example 1 3000 MARKEL INTL REF0001 REGAN Lloyd's Example 2 3000 MARKEL INTL REF0002 Lloyd's Example 3 3000 MARKEL INTL REF0004 Lloyd's Example 4 3000 MARKEL INTL REF0005 Lloyd's Example 5 3000 MARKEL INTL REF0009 20080601 20080602 13:09 CARRIER ROLE TRANSACTION STATUS TRANS STATUS CODE L PARTIALLY AUTHORISED F PARTIALLY AUTHORISED L L F AUTHORISED REGAN DAVID CARRIER RESPONSE CODE ACTION REQUIRED BY CARRIER? DAYS SINCE LAST ACTION CREATED DATE LAST UPDATED DATE 14 AUT N 12 20080112 20080513 14 NAK Y 6 20080128 20080521 QUERIED 10 QUE N 4 20080405 20080523 AWAITING ACTION 10 NAK Y 2 20080316 20080528 32 AUT N 2 20080323 20080528 ADVICE/ SETTNT IND 100% OUTSTDG. CLAIM AMOUNT (IN GBP) 100% AMOUNT PAID THIS TIME (IN GBP) SLIP LEADER NAME SLIP LEADER CODE BUREAU LEADER NAME BUREAU LEADER CODE OTHER AGREEMENT PARTY NAME OTHER AGREEMENT PARTY CODE BROKER CODE BROKER NAME BROKER CONTACT NAME TRANSITION INDICATOR UNIQUE MARKET REFERENCE UNIQUE CLAIM REFERENCE S 50,000 20,000 MARKEL INTL 3000 MARKEL INTL 3000 CATLIN 2020 0576 WILLIS STEVE Y B0576001122 B05760007 S 200,000 130,000 CHAUCER 4000 CHAUCER 4000 MARKEL INTL 3000 0823 AON BARRY Y B0823008899 B08239998 S 350,000 210,000 QBE D1806 MARKEL INTL 3000 HISCOX 1165 0509 MARSH TREVOR Y B0509007711 B05095556 A 1,200,000 500,000 GLOBAL AEROSPACE 401204 MARKEL INTL 3000 CATLIN 2020 0576 WILLIS STEVE T B0576003344 B05763244 S 45,000 25,000 CATLIN 2020 CATLIN 2020 MARKEL INTL 3000 0823 AON BARRY Y B0823007676 B08239907 TRANSACTION REFERENCE SEQUENCE NUMBER COR OF PREVIOUS TRANSACTION ORIGINAL PREMIUM SIGNING NUMBER INSURED / REINSURED NAME LOSS NAME DATE OF LOSS RISK CODE RISK DESCRIPTION CLAIM REFERENCE 1 CLAIM REFERENCE 2 YEAR OF ACCOUNT B05761011 01 M0712666662 99999 22/12/06 ABC SHIPPING FLORIDA STORM LOSSES 20071201 V CARGO ALL RISKS MARINE CLAIMS AAA TEAM 2006 B08231077 02 A288888201207 88888 08/09/07 XYZ AIRLINES MEXICO CRASH 20071214 H2 AIRLINE HULL AVN. CLAIMS SECTION 2A 2007 B05091865 01 N20333210208 77777 03/01/08 US ATTORNEYS INC CHICAGO BANK CLAIM 20080105 DO D&O LIABILITY D&O CLAIMS AREA 90 2008 B05761534 02 M0801555552 66666 17/10/07 NEW YORK CRUISES OCEAN CRUISER GROUNDING 20080114 T VESSELS MARINE CLAIMS CRUISERS 2007 B08231104 01 N20444040308 22222 12/01/08 UK INS. COMPANY SPRING FLOODS 20080117 XU NM PROPERTY XOL REINS. CLAIMS XOL TEAM 2008 © Xchanging 2010 – Confidential Document uncontrolled once printed Page 16 of 29 OS QUAL SEG ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft © Xchanging 2010 – Confidential Document uncontrolled once printed Page 17 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft EL4.3 - Incomplete Transactions for Brokers on Lloyd’s Claims (DL5112) 5.3 This report will be sent to all brokers on Lloyd’s claims. This illustration shows data that would be sent to Willis (broker code 0576). HDR WEEKLY INCOMPLETE TRS FOR BROKERS – LLOYD’S DL5112 BROKER CODE BROKER NAME BROKER CONTACT NAME TRANSACTION STATUS TRANSACTION STATUS CODE ACTION REQUIRED BY BROKER? DAYS SINCE LAST ACTION CREATED DATE LAST UPDATED DATE 0576 WILLIS STEVE PARTIALLY AUTHORISED 14 N 12 20080112 20080513 Lloyd's Example 1 20080601 20080602 13:09 Lloyd's Example 2 0576 WILLIS ROB PARTIALLY AUTHORISED 14 N 6 20080128 20080521 Lloyd's Example 3 0576 WILLIS ROB QUERIED 10 Y 4 20080405 20080523 Lloyd's Example 4 0576 WILLIS STEVE AWAITING ACTION 10 N 2 20080316 20080528 ROB AUTHORISED 32 N 2 20080323 20080528 Lloyd's Example 5 0576 WILLIS Queried By/Next Action E ACTION CARRIER CODE CARRIER ROLE CARRIER REFERENCE ADVICE / SETTLEME NT INDICATOR 100% OUTSTDG. CLAIM AMOUNT (IN GBP) 100% AMOUNT PAID THIS TIME (IN GBP) SLIP LEADER NAME SLIP LEADER CODE BUREAU LEADER NAME BUREAU LEADER CODE OTHER AGREEMENT PARTY NAME OTHER AGREEMENT PARTY CODE TRANSITION INDICATOR CATLIN 2020 F REF0001 S 50,000 20,000 MARKEL INTL 3000 MARKEL INTL 3000 -- -- Y MARKEL INTL 3000 F REF0002 S 200,000 130,000 CHAUCER 4000 CHAUCER 4000 -- -- Y MARKEL INTL 3000 L REF0004 S 350,000 210,000 QBE D1806 MARKEL INTL 3000 HISCOX 1165 Y MARKEL INTL 3000 L REF0005 A 1,200,000 500,000 GLOBAL AEROSPACE 401204 MARKEL INTL 3000 CATLIN 2020 T XCS LCO1 F REF0009 S 45,000 25,000 CATLIN 2020 CATLIN 2020 MARKEL INTL 3000 Y UNIQUE MARKET REFERENCE UNIQUE CLAIM REFERENCE TRANSACTION REFERENCE SEQUENCE NUMBER ORIGINAL PREMIUM SIGNING NUMBER INSURED / REINSURED NAME LOSS NAME DATE OF LOSS RISK CODE RISK DESCRIPTION YEAR OF ACCOUNT B0576001122 B05760007 B05761011 01 99999 22/12/06 ABC SHIPPING FLORIDA STORM LOSSES 20071201 V CARGO ALL RISKS 2006 B0576008899 B05769998 B05761077 02 88888 08/09/07 XYZ AIRLINES MEXICO CRASH 20071214 H2 AIRLINE HULL 2007 77777 03/01/08 US ATTORNEYS INC CHICAGO BANK CLAIM 20080105 DO D&O LIABILITY 2008 66666 17/10/07 NEW YORK CRUISES OCEAN CRUISER GROUNDING 20080114 T VESSELS 2007 22222 12/01/08 UK INSURANCE COMPANY SPRING FLOODS 20080217 XU NM PROPERTY XOL 2008 B0576007711 B0576003344 B0576007676 B05765556 B05763244 B05769907 © Xchanging 2010 – Confidential B05761865 B05761534 B05761104 01 02 01 Document uncontrolled once printed Page 18 of 29 OS QUAL SEG ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 5.4 EL4.4 Incomplete Transactions for Brokers on Company Claims (DL5113) This report will be sent to all brokers on company claims. This illustration shows data that would be sent to Aon (broker code 0823): HDR WEEKLY INCOMPLETE TRS FOR BROKERS - COMPANIES DL5113 20080601 2 20080602 13:09 BROKER CODE BROKER NAME BROKER CONTACT NAME TRANSACTION STATUS TRANSACTION STATUS CODE ACTION REQUIRED BY BROKER? DAYS SINCE LAST ACTION CREATED DATE LAST UPDATED DATE Queried By/Next Action CARRIER CODE ILU Example 1 0823 AON BARRY QUERIED 12 Y 12 20080112 20080513 SWISS RE 377201 ILU Example 2 0823 AON BARRY PARTIALLY AUTHORISED 15 N 6 20080128 20080521 SWISS RE 377201 LIRMA Example 1 0823 AON MIKE CIRCULATED 20 Y 4 20080405 20080523 SWISS RE E6200 LIRMA Example 1 0823 AON MIKE CIRCULATED 20 Y 4 20080405 20080523 AXIS A9208 LIRMA Example 1 0823 AON MIKE CIRCULATED 20 N 4 20080405 20080523 ZURICH Z4904 LIRMA Example 2 0823 AON BARRY IN ERROR 01 Y 3 20080528 -- -- -- CARRIER ROLE CARRIER REFERENCE CARRIER RESPONSE CODE CLAIMS ADJUSTER'S NAME ADVICE / SETT IND 100% OUTSTDG. CLAIM AMOUNT (IN GBP) 100% AMOUNT PAID THIS TIME (IN GBP) SLIP LEADER NAME L REF001 PEND DAVID S 50,000 20,000 CATLIN A REF0002 S 200,000 130,000 GLOBAL AEROSPACE SLIP LEADER CODE BUREAU LEADER NAME BUREAU LEADER CODE OTHER AGREEMENT PARTY NAME OTHER AGREEMENT PARTY CODE TRANSITION INDICATOR 2020 SWISS RE ZURICH 401204 GLOBAL AEROSPACE 377201 AIG 400501 Y 401204 SWISS RE 377201 Y A REF0004 INF GEOFF S 350,000 210,000 HISCOX 1165 QBE D1806 VARIOUS VARIOUS Y A REF9977 INF PAT S 350,000 210,000 HISCOX 1165 QBE D1806 VARIOUS VARIOUS Y A REF5588 CAA WILL S 350,000 210,000 HISCOX 1165 QBE D1806 VARIOUS VARIOUS Y -- -- -- -- A 1,200,000 500,000 SWISS RE ITALY E6200 SWISS RE ITALY E6200 AXIS A9208 T UNIQUE MARKET REFERENCE UNIQUE CLAIM REFERENCE TRANSACTION REFERENCE SEQUENCE NUMBER ORIGINAL PREMIUM SIGNING NUMBER INSURED / REINSURED NAME LOSS NAME DATE OF LOSS CLASS OF BUSINESS CODE CLASS OF BUSINESS DESCRIPTION B0823001122 B08230007 B08231011 01 PMC07 114466 23/05/07 ABC SHIPPING FLORIDA STORM LOSSES 20071201 MC MARINE CARGO B0823008899 B08239998 B08231077 02 PMA07 112233 03/04/07 XYZ AIRLINES MEXICO CRASH 20071214 AH AVIATION HULL B0823007711 B08235556 B08231865 01 07100988888 US ATTORNEYS INC CHICAGO BANK CLAIM 20080105 NM NON-MARINE DIRECT INS. B0823007711 B08235556 B08231865 01 07100988888 US ATTORNEYS INC CHICAGO BANK CLAIM 20080105 NM NON-MARINE DIRECT INS. © Xchanging 2010 – Confidential Document uncontrolled once printed Page 19 of 29 OS QUAL SEG ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft B0823007711 B08235556 B08231865 01 07100988888 US ATTORNEYS INC CHICAGO BANK CLAIM 20080105 NM NON-MARINE DIRECT INS. B0823003344 B08233244 B08231534 01 07260899988 NEW YORK CRUISES OCEAN CRUISER GROUNDING 20080114 MH MARINE HULL © Xchanging 2010 – Confidential Document uncontrolled once printed Page 20 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 5.5 EL4.5 Incomplete Transactions (DL7528) - Management This report will be sent to Lloyd’s, the LMBC and the MRO. DL7528 INCOMPLETE TRANSACTION TOTALS – WEEK ENDING 30/05/08 20080601 20080602 13:09 MARKET SECTOR 0 to 5 DAYS 6 to 30 DAYS 31 to 90 DAYS OVER 90 DAYS LLOYD’S 560 230 54 19 © Xchanging 2010 – Confidential Document uncontrolled once printed Page 21 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 5.6 Transaction Status Codes The status codes that are allocated to ECF Claim transactions or are displayed within ECF/CLASS are detailed below. Claim Origin Transaction Status Transaction Status Code Lloyd’s Fully Authorised 30, 31, 32, 33 or 36 Part Authorised (this may indicate that a query has been raised by an agreement party) 14 or 15 Awaiting Action / Queried (by the Lloyd’s Leader) 10 Awaiting Market Check 09 Rejected – Market Check 05 Awaiting Action 10 Awaiting Reinstatement 20 Circulated 20 Purged 08 Awaiting Action 10 Awaiting Reinstatement 24 or 25 Fully Authorised 30 Part Authorised 15 Pended 12 Purged 08 In Error 01, 02, 03 and 04. Completed 40 LIRMA ILU All © Xchanging 2010 – Confidential Document uncontrolled once printed Page 22 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft 5.7 Claim Response Codes Details of how carriers can respond to transactions within ECF/CLASS are provided below for information. Claim Origin Response Status Lloyd’s Seen/Action (claim advices) S/A Query/Return (claim advices) QUE Agree to Pay (settlement requests) PAY Authorised (settlement requests) AUT No response has yet been made to the transaction NAK Claim Advice Accepted (claim advices) CAA Carrier requires further information (claim advices & settlement requests) INF File or further documentation requested (claim advices & settlement requests) FIL Carrier in Dispute regarding the claim (loss claim advices only) DIS Claim Settlement Agreed (settlement requests) YES Carrier is disputing the claim (settlement requests) NO Carrier agreed claim but has an accounting issue with the client (settlement requests) ACC YES responses set to CES if carrier sets Immediate Partial Collection to ‘C' CES LIRMA ILU Response Status Code To indicate that the transaction is agreed ACCEPT To indicate that they are querying the transaction 5.8 PEND Generic Rules The tables below indicates circumstances under which a transaction might appear on the report and the rule about the setting of the “action required” indicator. However it is important to note that the report is not based on transaction’s status, but rather on their logged time. The table is left in the document as a guideline and as a comparison to previous live versions of the report only. Incomplete Transactions Report DL6201 - sent to Company Carriers © Xchanging 2010 – Confidential Document uncontrolled once printed Page 23 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Type of transaction being reported in DL6201 Trigger causing transaction to appear in report DL6201 Role of the party receiving report DL6201 Transaction Included for this party? Partially Authorised ILU transaction Transaction status is 15 Lead Yes N/A Additional Agreement party Yes Additional Agreement party has not yet made AUT response. Lead Yes Any previous transaction is fully authorised and on the current transaction the ILU lead has NAK* response or LIRMA lead has not circulated. Additional Agreement party No N/A Lead Yes Any previous transaction is fully authorised and on the current transaction the LIRMA lead has not made a YES or CAA response Additional Agreement party Yes Any previous transaction is fully authorised and on the current transaction an agreement party has not made YES or CAA response Lead Yes N/A Additional Agreement party No N/A Lead Yes N/A Additional Agreement party No N/A Lead Yes N/A Additional Agreement party No N/A Lead No N/A Additional Agreement party No N/A Lead No N/A Additional Agreement party No N/A Awaiting Action (by the Leader) Circulated by the LIRMA lead (LIRMA claims only) Pended (ILU only) Transaction status is 10 Transaction status is 20 Transaction status is 12 Awaiting Reinstatement Premium Processing (ILU) Transaction status is 24 Awaiting Reinstatement Premium Processing on the previous transaction (ILU) Transaction status is 25 In Error Transaction status is 01, 02, 03 or 04 Purged Transaction status is 08 Trigger causing party to be set 'action required by carrier' to 'Y' *NAK response - party has not entered a response of S/A or PAY or QUE © Xchanging 2010 – Confidential Document uncontrolled once printed Page 24 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Incomplete Transactions Report DL6202 - sent to Lloyd's Carriers and XCS The table defines circumstances under which a transaction appears on the report and the rule about the setting of the “action required” indicator. Type of transaction being reported in DL6202 Trigger causing transaction to appear in report DL6202 Role of the party receiving report DL6202 Transaction Included for this party? Lloyd's fully Authorised but Incomplete transactions - these are old style 'coupled' claims. Transaction status is 31, 32, or 33 Lead Yes N/A Additional Agreement party No N/A XCS No N/A Lead Yes N/A Additional Agreement party Yes Additional Agreement party has NAK response* XCS Yes Any previous transaction is fully authorised, on the current transaction all other Lloyd's agreement parties have responded S/A or pay and the transaction is not an "unclosed advice" Transaction status is 10 Lead Yes Lead has NAK response. Unless i) there is a previous transaction where they haven't responded or have responded QUE** or ii) if the transaction is an 'unclosed advice'. Transaction status is 10 & leader has responded QUE Additional Agreement party Yes Additional Agreement party has NAK response. Unless i) there is a previous transaction where they are required to respond but have not responded or have responded QUE** or ii) if the transaction is an 'unclosed advice'. Transaction status is 10 & leader has responded QUE XCS Yes Lead or Additional Agreement party has made QUE responses and LCO1 has a NAK response. Unless i) there is a previous transaction where XCS hasn't responded or has responded 'QUE' or ii) if the transaction is an 'unclosed advice'. Partially Authorised Lloyd's transactions Awaiting Action (by the Leader) Transaction status is 14 or 15 Trigger causing party to be set 'action required by carrier' to 'Y' *NAK response - party has not entered a response of S/A or PAY or QUE **NAK BLACK - a transaction is created where one or more preceding transaction has at least one agreement party who has not responded S/A or PAY © Xchanging 2010 – Confidential Document uncontrolled once printed Page 25 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Incomplete Transactions Report DL5112 - sent to Brokers on Lloyd's claims The table defines circumstances under which a transaction appears on the report and the rule about the setting of the “action required” indicator. Type of transaction being reported in DL5112 Trigger causing transaction to appear in report DL5112 Role of the party receiving report DL5112 Transaction Included for this party? Lloyd's fully Authorised but Incomplete transactions - these are old style 'coupled' claims. Transaction status is 31, 32 or 33 Broker Yes N/A Partially Authorised Lloyd's transactions Transaction status is 14 Broker Yes Additional Agreement party or XCS have made a QUE response or the transaction is an unclosed advice. Partially Authorised Lloyd's transactions Transaction status is 15 Broker Yes Additional Agreement party has made a QUE response or the transaction is an unclosed advice. Awaiting Action (by the Leader) Transaction status is 10 Broker Yes Lead, Additional Agreement party, or XCS have made a QUE response or the transaction is an unclosed advice. In Error Transaction status is 01, 02, 03 or 04 Broker Yes All set to 'Y' Market Check Rejected Transaction status is 05 Broker Yes All set to 'Y' © Xchanging 2010 – Confidential Document uncontrolled once printed Trigger causing party to be set 'action required by broker' to 'Y' Page 26 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Incomplete Transactions Report DL5113 - sent to Brokers on Company claims The table defines circumstances under which a transaction appears on the report and the rule about the setting of the “action required” indicator. Type of transaction being reported in DL5113 Trigger causing transaction to appear in report DL5113 Role of the party receiving report DL5113 Transaction Included for this party? Partially Authorised ILU transaction Transaction status is 15 Broker Yes N/A Awaiting Action (by the Leader) Transaction status is 10 Broker Yes Lead has responded INF, FIL, ACC, DIS, NO (LIRMA) or PEN (ILU). Circulated by the LIRMA lead Transaction status is 20 Broker Yes Lead or Additional Agreement party has responded INF, FIL, ACC, DIS or NO. Pended (ILU only) Transaction status is 12 Broker Yes All set to 'Y' Awaiting Reinstatement Premium Processing (ILU) Transaction status is 24 Broker Yes N/A Awaiting Reinstatement Premium Processing on the previous transaction (ILU) Transaction status is 25 Broker Yes N/A In Error Transaction status is 01, 02, 03 or 04 Broker Yes All set to 'Y' Purged Transaction status is 8 Broker Yes All set to 'Y' © Xchanging 2010 – Confidential Document uncontrolled once printed Trigger causing party to be set 'action required by broker' to 'Y' Page 27 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft Incomplete Transactions Report DL7528 - sent to Lloyd’s Management, LIIBA and MRO The market associations will receive a weekly report that provides details of the current number of incomplete ECF transactions. The report will show totals of Lloyd’s claim transactions, banded according to the number of days that the transaction has been ‘inactive’. This report will be sent to Lloyd’s, the LMBC and the MRO. Type of transaction being reported in DL7528 Trigger causing transaction to appear in report DL7528 Role of the party receiving report DL7528 Transaction seen by this party? Trigger causing party to be set 'action required' to 'Y' Lloyd's fully Authorised but Incomplete transactions - these are old style 'coupled' claims. Transaction status is 31, 32 or 33 Management Yes N/A Partially Authorised Lloyd's transactions Transaction status is 14 Management Yes N/A Partially Authorised Lloyd's transactions Transaction status is 15 Management Yes N/A Awaiting Market Check Transaction status is 09 Management Yes N/A Awaiting Action (by the Leader) Transaction status is 10 Management Yes N/A In Error Transaction status is 01, 02, 03 or 04 Management Yes N/A Market Check Rejected Transaction status is 05 Management Yes N/A Report DL7528 shows total numbers of transactions that have a TRANS-STATUS of less than '40' - it does not have an 'Action Required' field © Xchanging 2010 – Confidential Document uncontrolled once printed Page 28 of 29 ECF2 Reporting - ECF004 Report Specification Version 0.99, Draft © Xchanging 2010 – Confidential Document uncontrolled once printed Page 29 of 29