Syllabus
SCHOOL OF MANAGEMENT
IS 330: Information Systems
5 Credits
Effective: Spring 2010/2011
Access to the Internet is required.
All written assignments must be in Microsoft-Word-compatible formats.
See the library’s APA Style Guide tutorial for a list of resources that can help you use APA style.
FACULTY
Faculty Name: FACULTY NAME
Contact Information: CONTACT INFORMATION
[INSTRUCTOR MAY INSERT PERSONAL MESSAGE IF DESIRED]
COURSE DESCRIPTION
This course will cover information systems taxonomies and general applications such as CRM, SCM,
eCommerce, ERP, business intelligence, knowledge management, finance and accounting, personal
productivity, computer supported cooperative work (groupware), and global systems. Future trends and
directions of information systems will conclude this course.
COURSE RESOURCES
Required and recommended resources to complete coursework and assignments are listed on the
My.CityU portal at Library>Resources by Course.
CITYU LEARNING GOALS
This course supports the following City University learning goals:
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Professional competency and professional identity
Critical thinking and information literacy
Commitment to ethical practice and service
Diverse and global perspectives
Lifelong learning
COURSE OUTCOMES
In this course, learners:
 Be familiar with common information systems technologies and methods and how those support
business strategies and objectives.
 Research and evaluate the global impact that information systems have had on individuals,
organizations, and society.
 Analyze the role of information systems in relationship to citizen-government interaction.
 Analysis and discuss the correlation between individual responsibility and the influences of
technology on work skills.
CORE CONCEPTS, KNOWLEDGE, AND SKILLS
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Analytical Tools – Know how analytical tools can be used to support trend analysis and other
business information needs.
Business Intelligence – Be familiar with tools and techniques of Business Intelligence and know
how they can be applied to support the business.
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Business Value Chain – Gain an understanding of how Information Systems are determined by
and map to the Business Value Chain.
Collaboration Tools – Be familiar with common collaboration tools and understand their impact
on business operations, processes and people.
Curstomer Relationship Management (CRM) - Understand how CRM systems are used to
leverage business relationships.
E-commerce – Become familiar with the basic structure and components of e-commerce systems.
Electronic Integration – Understand how Information Systems can be used to link together
members of the value chain.
Enterprise Resource Planning (ERP) - Understand the role of Enterprise Resource Planning
Systems in Organizations.
Functional Area Systems - Obtain an overview of how functional area systems (CRM, HRIS,
Finance, etc) are used to optimize areas of the value chain.
Global Systems - Understand the effect that global reach has on systems, and how systems are
designed to cope.
Globalization - Gain an appreciation for how IS affect and enhance globalization.
Information Economics - Understand the role of Information Economics in Business
Organizations.
Information Security – Understand the concepts of Confidentiality, Integrity and Accessibility,
the conflicts between them, and how businesses balance their requirements.
Information System Strategies – Gain an appreciation for how Information Systems Strategies are
based on, and developed to support business strategies.
Information Systems Accounting - Develop an appreciation for how IS are funded, charged, and
financially managed.
IT Ethical Practices and Responsibilities – Obtain an introduction to Information Technology
Ethical Practices.
IT Governance – Understand how Information Systems are governed in a corporate environment.
IT Organization – Understand the role of the Chief Information Officer in an organization and the
roles of key Information Technology positions.
Process Modeling – Know how process modeling is used to design and align information systems
with business needs.
Requirements Gathering – Understand the concepts and principles of gathering, de-conflicting
and establishing requirements for IS initiatives and projects.
Risk Analysis – Understand how risks are evaluated and addressed through avoidance, mitigation,
transfer and acceptance.
Security Evaluation Process – Know the steps in the security evaluation process and be able to
apply them to a business.
Supply Chain Management (SCM) Systems - Understand how SCM systems are used to improve
the management of in-bound and out-bound logistics.
Systems Development Life Cycle – Understand the concept of a Systems Development Life
Cycle (SDLC) and how it is applied in organizations.
Threats – Recognize common threats to Confidentiality, Integrity and Accessibility.
Trend Analysis – Understand how Information Systems tools can be used to support trend
analysis.
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OVERVIEW OF COURSE GRADING
The grades earned for the course will be derived using City University of Seattle’s decimal grading
system, based on the following:
Overview of Required Assignments
% of Final Grade
Globalization Paper
20%
Open Government Paper
20%
Progressive Learning Paper
20%
Influence of Technology Paper
20%
Instructor Lead Activities
20%
TOTAL
100%
SPECIFICS OF COURSE ASSIGNMENTS
The instructor will provide grading rubrics that will provide more detail as to how this assignment will be
graded.
Globalization Paper
The students will write a 1500 to 2000 word paper on the influence of globalization on companies,
people, projects, technology and the art of doing business. Globalization has had a significant influence
on how companies accomplish tasks over the last 20 years, and globalization has been a major driver of
changes in the computer industry. The students will look at globalization from an Information
Technology Systems viewpoint – what communication systems, data sharing systems, political, ethical,
legal, geographical and economic factors come into play when a company is considering outsourcing
work to another company. The paper will be graded on the degree of research, addressing all the
technological and social variables that influence an outsourcing decision including political and economic
concerns that can influence the decision to outsource to a company in another country. The students
should pay attention to the local and global impact that outsourcing has on organizations and society for
both the host and outsource countries and employees.
Components
Writing Mechanics
References
Global impact
Ethics
TOTAL
% of Grade
20%
20%
30%
30%
100%
Open Government Paper
The Open Government paper requires that the student review and analyze four different government web
sites examining how these government sites engage people who visit those sites. Review the sites below
to compare and contrast how data is presented; analyze the impact the data has on professional, ethical,
legal, security or social issues and responsibilities. You should also evaluate the basic design, ease of use,
including the type of data presented. The web sites to be review are:
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http://www.whitehouse.gov/
http://www.number10.gov.uk/
http://www.senate.gov/
http://www.parliament.uk/
http://www.usa.gov/
http://www.direct.gov.uk/en/index.htm
The goal of this paper is to articulate your perspective on how government presents information to the
population that they serve. The Whitehouse and Number 10 reflect the senior executive of the USA and
the UK. The Senate and the Parliament reflect the law making bodies (one portion of the law making
body for the USA) for the US and the UK. The paper should be between 1000 and 1500 words following
APA format. There are four initial references already, but the goal is to see how well the student
synthesizes the information within these systems by using examples from within each of these web sites.
This assessment exercise is used for assessing BSIS Outcome 7 and BSCS Outcome 7 for ABET.
Components
Open Government
Analysis of Websites
Writing Mechanics
References
TOTAL
% of Grade
30%
30%
20%
20%
100%
Progressive Learning Paper
This assignment covers how IT and business managers can help evaluate employees on current skills. The
purpose of this paper is to introduce the concept of continuous learning that enhances business and the
ability to compete in the global market place. Students should focus on the learning required by IT and
business managers and how students will keep current on their skills. This is done through a variety of
methods such as trade publications (CIO, Information Week, InfoWorld), continued training/education, or
through on-the-job training. Maintaining currency in job skills is one of the more important priorities that
an employee or manager can have to ensure that they understand how technology can be used to help
businesses work more efficiently. Students will write a 1500- to 2000-word paper on the reasons to keep
their skills updated, and include a cost-effective and maintainable process for them to build their own
skills up to date. Students should assume that this will be an unfunded effort, in that no money will come
from the work environment to support the needs to keep skills updated. Students will explain in detail
what continuing professional development is available to them, including open sources such as video,
audio, live casts of events, and other non-traditional as well as traditional sources such as college,
certificates, in-house training programs, and other resources that are available to keep skills up to date.
The paper follows the APA format. This assessment is used in assessing BSIS Outcome 8 and BSCS
Outcome 8 for ABET.
Components
Responsibility and Technology
Learning Materials
Writing Mechanics
References
TOTAL
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% of Grade
30%
30%
20%
20%
100%
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Influence of Technology Paper
Technology has become part of the everyday fabric in our daily life. Computers and the capabilities
programmed into them help provide the basis of our modern society. Examples range from food
production and distribution to water, gas, electricity, as well as entertainment, news, games, and just
about everything we touch or consume. The student will write a 2000 to 2500 word paper on the
differences between the technology in use in 1910 and the technology in use today. The student should
critically evaluate the pace of change over the last 100 years and predict as to where technology will be in
10 years. The student will make predictions of how the changing technology will modify how
management of technology will change. For example, the advent of the PC and its numerous applications
moved much of the management of data from the Glass Room to desktops in functional departments.
Wide-spread use of the web has made other changes in how technology and information is managed.
What changes will future technology require. The student will review and identify the job skills in
management and technology needed for continually development of professional identity in relationship
to how work, play, and life will be lived in 10 years. The paper should be properly APA formatted with
at least 10 references to other ideas and thoughts on professional competency in business, management
and technology.
This assessment is used for evaluation BSIS Outcome 10 and BSCS outcome 10 for ABET.
Components
Common Information Systems
Global impact
Past & Future Technology
Writing Mechanics
References
TOTAL
% of Grade
20%
20%
30%
15%
15%
100%
Instructor Lead Activities
Components
Content
TOTAL
% of Grade
100%
100%
COURSE POLICIES
Late Assignments
LATE ASSIGNMENT
Participation
PARTICIPATION
Professional Writing
Assignments require error-free writing that uses standard English conventions and logical flow of
organization to address topics clearly, completely, and concisely. CityU requires the use of APA style.
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UNIVERSITY POLICIES
You are responsible for understanding and adhering to all of City University of Seattle’s academic
policies. The most current versions of these policies can be found in the University Catalog that is linked
from the CityU Web site.
Scholastic Honesty
Scholastic honesty in students requires the pursuit of scholarly activity that is free from fraud, deception
and unauthorized collaboration with other individuals. You are responsible for understanding CityU’s
policy on scholastic honesty and adhering to its standards in meeting all course requirements. A complete
copy of this policy can be found in the University Catalog in the section titled Scholastic Honesty under
Student Rights & Responsibilities.
Attendance
Students taking courses in any format at the University are expected to be diligent in their studies and to
attend class regularly.
Regular class attendance is important in achieving learning outcomes in the course and may be a valid
consideration in determining the final grade. For classes where a physical presence is required, a student
has attended if s/he is present at any time during the class session. For online classes, a student has
attended if s/he has posted or submitted an assignment. A complete copy of this policy can be found in
the University Catalog in the section titled Attendance Policy for Mixed Mode, Online and
Correspondence Courses.
SUPPORT SERVICES
Disability Resources
If you are a student with a disability and you require an accommodation, please contact the Disability
Resource Office as soon as possible. For additional information, please see the section in the University
Catalog titled Students with Special Needs under Student Rights & Responsibilities.
Library Services
In order to help you succeed in this course, you have access to library services and resources 24 hours a
day, seven days a week. CityU librarians can help you formulate search strategies and locate materials
that are relevant to your coursework. For help, contact a CityU librarian through the Ask a Librarian
service. To find library resources, click on the Library link in the My.CityU portal.
Smarthinking
As a CityU student, you have access to 10 free hours of online tutoring offered through Smarthinking,
including writing support, from certified tutors 24 hours a day, seven days a week. Contact CityU’s
Student Support Center at help@cityu.edu to request your user name and password.
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