Niagara County Community College
Faculty Orientation
Information for the
Prepared Instructor
Prepared by the
V. Jam es Renda Faculty Resource C enter for Academ ic Excellence
“Committed to quality programs to enhance teaching and learning at NCCC”
NCCC is an AA/EEO Institution
The V. James Renda Faculty Resource Center
for Academic Excellence
"Committed to excellence in teaching and learning at N.C.C.C."
TABLE OF CONTENTS
Who’s Who
PAGE #
1
Academic Affairs, Dr. Luba Chliwniak
2-9
Office of Information Technology, Kathy Matthews and Karol Olkowski
10-11
Registration and Records Office Information, Julie Speer, Registrar
12-17
Faculty Evaluation Process, Lydia Ulatowski, Assistant to the Vice President, Academic Affairs
LouAnn Parker Office of Academic Affairs
Lewis Library, Tamara Anderson, Assistant Professor, Chair of the Lewis Library
2
18-19
Faculty Resource Center for Academic Excellence, Lillian Passanese,
Professor, Coordinator of the Faculty Resource Center
20-23
HR Employee Benefits and Equity and Diversity Information,
Victoria Orzetti, Assistant Director of Human Resources
Beverly David-Lewis, Director of Equity and Diversity
Safety/OSHA Training, John Cipolla, Security Officer
24
25
Electronic Education—eEducation and ANGEL,
Loretta Driskel, eEducation and ANGEL
26-27
Student Development Services, Allison Armusewicz, Director of Student Development 28-30
Student Life Wellness Center
31-33
Academic Achievement Center
34-36
Writing Center
37-38
Math Center
39
We look forward to your presence and participation!
Office of Academic Affairs
Vice President of Academic Affairs ...............................…..Dr. Luba Chliwniak, lchliwniak@niagaracc.suny.edu
Administrative Assistant: Wendy Warchocki, warchock@niagaracc.suny.edu
A241, Ext. 6450
Assistant Vice President of Academic Affairs............Gregory A. Lamontagne, glamontagne@niagaracc.suny.edu
A241, Ext. 6452
Assistant to the Vice President………………….……………...…..Lydia Ulatowski, ulatowsk@niagaracc.suny.edu
A241, Ext. 6474
Faculty Resource Center (FRCAE) Coordinator…….…..………....Lillian Passanese, passanli@niagaracc.suny.edu
D121, Ext. 4074
Henrietta G. Lewis Library Director……..............................…...........Tamara Anderson, tanderson@niagaracc.suny.edu
D131, Ext. 6781
OFFICE OF STUDENT SERVICES
Vice President of Student Services.............................…..…..…...…Dr. Bassam Deeb, bdeeb@niagaracc.suny.edu
A265, Ext. 6240
Student Development Center Director…….….……..................Allison Armusewicz, aarmusewicz@niagaracc.suny.edu
A161, Ext. 6238
DIVISION CHAIRS and SUPPORT STAFF
Business Education…….…….…………......................................Lori Townsend, ltownsend@niagaracc.suny.edu
B138, Ext 6460, Support Staff: Lisa Poole, poole@niagaracc.suny.edu
Arts & Media …….……….………………….........................….........Kyle LoConti, loconti@niagaracc.suny.edu
F153, Ext. 5960, Support Staff: Jennifer Skorik, Skorik@niagaracc.suny.edu
Health & Physical Education........................……....................….........Lynn Brochu, brochu@niagaracc.suny.edu
H167, Ext. 6770, Support Staff: Liz Ruffner, ruffner@niagaracc.suny.edu and
Evelyn McCracken, emccracken@niagaracc.suny.edu
Humanities..............................................................................….....Kathleen Parrish, parrish@niagaracc.suny.edu
E206, Ext. 6710, Support Staff: Diane Bonura, bonura@niagaracc.suny.edu
Life Sciences ……....……………….................................…...............Sal Passanese, spassane@niagaracc.suny.edu
C238, Ext. 6410, Support Staff: Diane Currie, currie@niagaracc.suny.edu and
Beata (Betsy) Coleman, bcoleman@niagaracc.suny.edu
Math, Science and Technology..........................................…..............James C. Caprio, jcaprio@niagaracc.suny.edu
C284, Ext. 6850, Support Staff: Pat Owen, powen@niagaracc.suny.edu
Shirley House, shouse@niagaracc.suny.edu
Nursing...............................................……..........…..............Cherie Mavissakalian, mavissak@niagaracc.suny.edu
C167, Ext. 5940, Support Staff: Leslie Saunders, lsaunder@niagaracc.suny.edu and
Cathleen Heckeler, checkeler@niagaracc.suny.edu
Social Sciences.............................................................………............Robert Warner, warner@niagaracc.suny.edu
E106, Ext 6750, Support Staff: Linda Warren, warren@niagaracc.suny.edu and
Kelly Walck, kwalck@niagaracc.suny.edu
Office of Academic Affairs
Welcome new full- and part-time faculty to NCCC from Dr. Luba Chliwniak, Vice President of Academic
1
Affairs.
Please feel free to contact your program coordinator or division chair anytime. They are rich sources of information and
always willing to help.
Important Information:
The NCCC College Catalog link-- Catalog or
http://www.niagaracc.suny.edu/academics/catalog.php?section=academics&subsection=catalog
Information for new faculty link--Checklist of Information for New Faculty or
http://www.niagaracc.suny.edu/pdf/frcae/new_faculty_checklist.pdf
Academic Calendar link-- Academic Calendar or
http://www.niagaracc.suny.edu/academics/academiccalendar.php?section
=academics&subsection=academic-calendar
Student Guide link-- STUDENTS' GUIDE TO SPRING 2011 or
THE
www.niagaracc.suny.edu/pdf/Students_Guide_to_Spring_2011.pdf
Get HELP! link-- Campus Contact Information or
http://www.niagaracc.suny.edu/pdf/frcae/campus_contact_info.pdf
Henrietta G. Lewis Library link-- Henrietta G. Lewis Library or
http://www.niagaracc.suny.edu/library/index.php
Full-Time and Adjunct Faculty Handbooks-Full-Time site 2011-2012 Faculty Handbook- PDF or
http://fyi.niagaracc.suny.edu/newfyi/academic/Faculty_handbook%20.pdf
Adjunct site Adjunct Faculty Handbook - PDF or
http://fyi.niagaracc.suny.edu/newfyi/forms/eval/adj_fac_handbook.pdf
Expectations of an Effective Teacher link-- Expectations of an Effective Teacher or
http://www.niagaracc.suny.edu/pdf/frcae/teacher_expectations.pdf
Strategies for New Faculty link-- Top 10 Teaching Strategies or
http://www.niagaracc.suny.edu/pdf/frcae/ten_teaching_strategies.pdf
Suggested Course Syllabus (see pages 7 and 8)
Suggested Master Syllabus (see page 9 and 10)
NCCC Students—Insights for New and Adjunct Faculty (located in Academic Affairs)
Student Handbook (Student Conduct) link-- http://www.niagaracc.suny.edu/pdf/rights_and_responsibilities.pdf
Security Statistics link-- NCCC Crime Statistics or http://www.niagaracc.suny.edu/studentlife/crime_stats.php
Goals of a Performance Appraisal (located in Academic Affairs)
Faculty Evaluations
Gregory A. Lamontagne, Assistant Vice President, Academic Affairs
The Faculty Evaluation Processes
Full-time faculty are evaluated by the Vice President of Academic Affairs—tenured, every 2-1/2 years; non-tenured,
every semester until tenured. Adjuncts are evaluated by division chair or coordinator first and every fourth
2
semester.
CHECKLIST OF INFORMATION FOR NEW FACULTY
WELCOME! Here is some information to help you know what is expected of you and to make you feel at home at
NCCC.
Before Teaching
Have official transcripts of colleges and universities from which you have received degrees sent to the Division
Chairperson (Part-time) or Human Resources (Full-time).
Fill out necessary forms in Payroll Office, A205.
Obtain ID Card from Security Department, G126.
Check with division office about:
Syllabi for courses you will be teaching
Required meetings
Rooms where classes will be held
Mailbox
Office space (if available)
Typing and duplication service
Learn your way around
First Week of Semester
Obtain class roster(s) from mailbox or division office.
Take attendance in each class (this is mandatory); students should be allowed to attend a class only if they are on the
roster or have the section listed on a printout of their schedule.
Distribute a written copy of course requirements, course objectives, grading and attendance policies.
Review emergency evacuation procedures and posted signs.
Encourage students with disabilities to consult with you immediately if they need special accommodations.
Inform students of your office hours.
Third Week of Semester
Take copy of roster to Records Office (A202); sign to verify attendance of students
If a student is not attending, you are encouraged to contact him/her by mail or phone. If necessary refer the student
to the Records Office to withdraw from a class or to Admissions to withdraw from the College (all classes).
Students who have concerns which you are not able to address should be referred to Student Development (A161)
or the Wellness Center (C122).
Mid-semester
Mark rosters for students in danger of failing; return all rosters to Records Office. Be sure that rosters contain
sufficient numerical and letter grades to justify and support the final grade. Also include a key denoting the
meaning of attendance symbols.
End of Semester
Conduct student evaluations.
Give final exam or notify division office what evaluative activity you intend to use during the designated final
week of instruction. Some form of academic final activity is required.
Turn in roster, in person, no later than 48 hours after exam (or after beginning of exam period if there is no exam).
Record grades online.
Do not give a grade of “I” (incomplete) unless the student has a good chance of completing the course within the
one year limitation; make sure the student knows the deadline for the work. “I” grades should be avoided if
possible because of the potential unavailability of part-time faculty members from semester to semester. An “N”
grade should be given if the student lacks sufficient work or attendance to warrant a performance grade of A, A-,
B+, B, B-, C+, C, C-, D+, D, D- or F. (“*” indicates an Academic Foundation course)
All Semester
Ask questions, attend meetings and visit with other faculty in offices, lounges and eating areas to get acquainted.
3
3
H E L P!
A Quick Guide
Academic Concerns
Speak with your instructor or advisor or a counselor.
A131
Ext. 6230
Address Changes
Registration & Records Office
A201
Ext. 6250
Advisement
Student Development
Academic advisement/advisor concerns
A131
Ext. 6230
Angel
Access and assistance:
http://sln.suny.edu/sln helpdesk.htm
D407 Ext. 6798
1-800-875-6269
Attendance/Absences
Course attendance policies vary. Non-attendance may affect
Financial Aid. Notify instructors of long absence-call ext. 6240.
Ext. 6240
Bills
Cashier’s Office—sign bills prior to tuition deadline
A205
Ext. 6260
Books/Texts
NCCCs Barnes & Noble Bookstore
G109
Ext. 6840
Career Planning
Student Development
See a counselor and/or use resources.
A131
Ext. 6290
Car Trouble
Security Office—for accidents on campus, keys locked
in car, jumper cables
G106
Ext. 6400
Catering on Campus
Food Service
SEE YOUR DIVISION SECRETARY!!!
G128
Ext. 5986
Changing Major
Student Development
A131
Ext. 6230
Class Schedule
Registration & Records Office—get a copy here or go
on Banner; questions about classes--see your advisor
A201
Ext. 6250
College Placement Tests
Testing Center
A167
Ext. 6728
Computers
Computer Lab – D Building
Writing Center
2nd Floor
E225
Ext. 4082
Ext. 6726
Cooperative Education
Student Development—Learning and earning experience
A131
Ext. 6290
Copies
Library—Computers & A/V equipment also available
2nd Floor
D Bldg.
4
H E L P—continued
Cross Registration
Registration and Records—course at other local college
A201
Ext. 6250
Credit for Prior Learning
Academic Affairs
A241
Ext. 6450
Day Care
Child Development Center
D102
Ext. 6245
Disabled Student Services
Student Development—accommodations/support services
A167
Ext. 6285
Disney College Program
Business Education—Learning and earning experiences
B138
Ext. 6460
Dropping a Course
Registration & Records Office/on-line first 3 weeks of term A201
Ext. 6250
Employment
Student Development—for on and off-campus jobs
A131
Ext. 6290
Financial Aid
Financial Aid Office—Grants and Loans
A114
Ext. 6266
First Aid/Health
Wellness Center—personal counseling also available
C122
Ext. 6275
Housing
Student Life—list of local rooms & apartments for rent
Village College Suites—NCCC on-campus housing
G243
Ext. 6255
731-8850
International Students
Admissions—applicants
Student Development—continuing students
A131
Ext. 6290
I.D. Card
Security Office
G106
Ext. 6400
Lost & Found
Lost and Found is located in Security.
G106
Ext. 6400
Math
Math Center
Free help available for math-related questions
C231
Ext. 6872
On-line Classes
EEducation Office
Assistance with taking on-line classes
D409
Ext. 6488
Parking
Security Office (parking tickets)
Obtain handicapped permit from your town
G106
Ext. 6400
Personal Counseling
Wellness Center
Confidential appointments, support groups, referrals
C122
Ext. 6275
5
H E L P--continued
Printing
Central Services
SEE YOUR DIVISION SECRETARY!!
G159b Ext. 4017
Registration
Registration & Records Office
Assistance with web registration
A201
Ext. 6254
Safety/Security
Security Office
G106
Ext. 6400
Scholarships
Financial Aid—Information and applications
A114
Ext. 6266
Study Abroad
Travel with NCCC faculty--join a SUNY semester abroad. CA119
Ext. 6291
Study Skills/Reading
Academic Achievement Center
E216
Ext. 6724
Transcripts
Registration & Records Office for official transcripts
Unofficial transcripts via Banner web
A201
Ext. 6250
Transfer/Dual Admission
Student Development
for transfer from NCCC to another college
Records and Registration
to check credits which transfer to NCCC
A131
Ext. 6230
A119
Ext. 6252
Transportation
Bus Stop—Maps and schedules for Rural Niagara Bus
& NFTA. Check on-line for more information.
1st Floor
Tutoring
Academic Achievement Center
Tutoring is free and available in most subjects.
E216
Ext. 6724
Veteran Affairs
Student Development
A131
Ext. 6290
Withdrawing from all Courses
Student Development to speak with a counselor
Registration & Records Office to submit form
A131
A201
Ext. 6290
Ext. 6250
Writing
Writing Center
Assistance with writing and/or word processing
E225
Ext. 6726
E Bldg.
Evening students will find the Registration & Records Office (A201), Student Development (A131), the Admissions
Office (A105), the Cashier's Office (A205), and the Financial Aid Office (A114) open Thursdays until 6:00 p.m. Other
offices also serve evening students' needs--call during day-time hours to make arrangements. Dial 614-NCCC and the
extension desired.
6
SAMPLE COURSE SYLLABUS
For distribution to students

General Information
Instructor’s name
Office location and hours (if no office is assigned, explain how student/faculty meetings occur)
Phone number
Email address
Course information: name, number, number of credit hours, pre-requisites Semester
Days & times, example: MWF 2:00
R 1:00
Location

Course Description
In accordance with the college catalog

Student Learning Outcomes
What will the student learn upon completion of the course? (Assessment strategies need to be tied to the
stated Student Learning Outcomes – SLO’s.)

Requirements (decisions, decisions)
Calendar of events--Tests, papers, projects, labs
Papers/research projects --Include the important aspects of assessing papers and research projects. (It is
always helpful to attach or include a rubric that the instructor will be using to assess the quality of the
student product.)
Tests-- Number of tests, units covered
Make-ups allowed? Or will the final count double?
Final—comprehensive or unit exam
Quizzes--Announced or unannounced?
Used for a grade or as a learning experience?
Any quizzes dropped?
Labs--Handed in and graded? How precise must the data be?
Attendance policy--Number of cuts allowable
Excused or unexcused—does it really matter—why?
Penalty for excessive absences—and what if the student can learn the material
without the instructor?
Tardiness policy--Avoid disturbances to other students
Class participation--Are you looking for quality or quantity?
Stress the student’s responsibility to the group
Homework--Part of the grade?
Collected all of the time, some of the time, never?
Answers distributed in writing, covered in class, or on reserve?
Disability disclosure--Offer of confidentiality to students in need of special accommodations
7
Use of Cell Phones and Computers:
Use of cell phones for voice or text messaging is not allowed during class time and cell phone should be turned off upon
entering the class. If desk or lap top computers are used, they are to be used for class purposes only and not for personal
use, such as web surfing, connecting to Face Book, etc.
Academic Integrity:
It is critical that students present their own work and not present the work of others as their own. Plagiarism is a serious
offense at the college level and may result in a failing grade. (Add a statement of consequences in your class, e.g. The
first offense will result in a grade of zero for the assignment; a second offense will result in a failing grade for the course.
If you are not familiar with how to cite sources for a paper or project, visit the writing center or the library for assistance.)
DETERMINATION OF GRADE BY PERCENTAGE
Example:
4 unit tests = 40%
Final
20%
10 quizzes
30%
Participation 10%
GRADES:
EXACTLY what constitutes an A, A-, B+, B, B-, C+, C, C-, D+, D, D-, S/U and how can the
student earn an F, N or I grade?
I GRADE
A student who requests an I grade (Incomplete) is required to arrange for completion of course work with his or her
instructor. The maximum time for the change of an I grade to a performance grade is determined by the instructor, but
shall not exceed one academic year. The Registration & Records Office will inform the instructor and student of the
approach of the one year deadline. Students will be sent a letter at the address last known to the NCCC Registration &
Records Office. If no change of grade is made by the instructor prior to the deadline, the I grade will automatically be
converted to an F grade. To request an Incomplete grade, the appropriate form titled "Request for Incomplete Grade" must
be obtained in the Registration & Records Office.
N GRADE
A grade of N indicates insufficient information for grading purposes. This grade indicates that the course was not
completed, and can negatively affect financial aid.
1. Tone
Keep it firm, but friendly. It’s nice if the student want to be there!
2. Sign-Off
Have the students sign a statement that they have read and understood the grading system. Problems can often be
avoided if you can show that they had full knowledge of what would be required.
Please forward a copy of your grading policy to the division chair.
8
SAMPLE MASTER SYLLABUS
for the Division Office
NIAGARA COUNTY COMMUNITY COLLEGE MASTER SYLLABUS
ABC 123
I.
Basic Course Information
A. Date
Approved:
Revised:
B. Division
C. Course Prefix, Number, and Title
D. Credit Hours
3 Credit Hours
E. Weekly Contact Hours (lecture/lab)
X Lecture Hours and X Laboratory Hour per
Week
F. Pre-requisites
Pre-requisites: None
Co-requisites: None
Pre-requisites that may be met concurrently:
None
G. Textbook
H. Meets the following Elective
Category(ies)
Meets XXXXXXXX elective
Meets XXXXXXXXX elective
I.
Meets SUNY GER knowledge and
skill area(s)
At the completion of this course, the following SUNY General Education student
learning outcomes will be met. The student will demonstrate:
II.
Course Description
III.
Course Organization/Methods of Evaluation
Course Organization
Methods of Evaluation
IV.
Student Learning Outcomes
At the completion of this course the student will:
V.
Course Outline
VI.
References (or Bibliography)
9
Office of Information Technology Services
The Office of Information Technology Services, OITS at NCCC has planning, delivery and operating responsibility for all
computing, telecommunications, media, and data administration resources for the College. OITS provides a wide range of
technical and application services to support the effective use of technology by the college's students, staff, and faculty.
OITS Help Desk Services
OIT help desk point-of-contact staff provide phone or on-site support for both technical and application related issues by
directing calls and requests to the appropriate OIT support staff for analysis, definition, and resolution.
Networking
NCCC's local area network connects over 1,000 desktop PCs, Apple Macs, and laptops located in offices, classrooms and
learning labs throughout the campus. It provides access to file and print
sharing, email, Intranet and Internet access. A group of servers, housed
in the data center, deliver shared services to the desktop computers.
The local area network at Niagara County Community College
underwent a major upgrade in the fall of 2002. In order to improve
performance the backbone was upgraded to a one gigabit Ethernet.
Desktops are attached to the backbone through 100MB switches. This
upgrade has improved access to NCCC network resources by an order of
magnitude of 10. Internet access for the college has been upgraded over
the summer and is provided via a 400 megabit managed connection.
Technical Services
The OITS supports all College-owned computers and peripherals, operating systems software and centralized servers. The
department leases, purchases, configure, installs, repairs, maintain and retire all computer equipment and peripherals such
as printers and scanners as needed.
Telecommunications
OITS provides voice, video, and data services to the staff, faculty, and students. This includes all telephone related
services, network connections, and distribution of college television programs as well as channels from the local cable
television company. In addition, this group is responsible for the complete data & voice wiring plant of the College and
connection to the Internet.
Administrative Computing
The Office of Information Technology Services provides operations and application support for the NCCC's enterprise
management system, Banner. This system supports Admission, Registration, Student Records, and Finance.
Academic Computing & Instructional Technology
The OIT provides staffing and support for all staff and faculty computers, student computer labs and classrooms. This
comprises support services for the technology on campus including Help Desk, as well as the operation of the public
computing labs, technology enhanced classrooms, and the wireless network throughout the campus.
Computer Upgrade Program
The Information Steering Committee has developed a desktop upgrade plan to ensure that the computing equipment for
the NCCC community is up to date. OIT executes this plan by acquiring, configuring, and migrating the desktop
computers.
10
Web Resources
OIT provides staffing and support for the management, development, and utilization of resources and services pertaining
to NCCC's presence on the World Wide Web and, internally, through the college's FYI Web site. Additionally, OITS
maintains the college's e-mail system, SCT Banner enterprise system, and Angel course management system.
Technology/Software Information
This page is meant to provide an overview of services and needs that are provided by OIT at NCCC. Topics below
discuss various resources that are used by faculty and staff.
Banner Web & Banner Production
All faculty and staff will be provided with a Banner ID that can be used to access Banner Web functions, which include:
 Updating Personal Information
 Submitting Final Course Grades
 Various advising functions, including academic student
transcripts and records of advisees
 Viewing class schedules and availability
Your Banner ID is in the format @00######, where the # symbol
represents any number from 0-9. You can find out your Banner ID
in three ways:
1. By looking on the back of your NCCC ID card.
2. By contacting your Division secretary.
3. By calling the OITS Help Desk at 614-6730. You will be
asked for information to confirm your identity.
Staff may also require access to Banner Production. You will be given a separate ID and password to log in. This
information will be provided by your supervisor. Basic Banner training is available. Please contact the OITS Help Desk
at 614-6730 to schedule a training session if needed. In matters of issues with Banner Login, please contact the
Registration and Records Office at Ext. 6250 for Banner Web, and Ext 6730 for Banner Production.
EMAIL
All Faculty and Staff are required to obtain an official college email account and must be used for all official
communications. To request an account please see your Division secretary or supervisor. Once an email account has
been created, you can access your email in two ways:
1. On Campus: You can set up Microsoft Outlook to access your email. Please call the OIT Help Desk at 614-6730 if
you need assistance in setting up your account.
2. On or Off Campus: We have set up web access to email accounts. You can access the page by going to the NCCC
home page http://www.niagaracc.suny.edu and clicking on the link titled "Outlook Web Access" under Quick
Links. If you have any questions, please see the FAQ section located on this page.
ANGEL
ANGEL is the NCCC web-based course management portal. Faculty may choose to use ANGEL to supplement oncampus instruction; and, some online courses are run through the ANGEL course management portal.
With ANGEL you can create quizzes, tests, surveys, download course related materials, have assignments submitted
electronically, display grades, and communicate with your students. You can also use ANGEL to store files, either
through your ANGEL file manager or your personal Library Object Repository (LOR).
The SLN HelpDesk provides technical support for ANGEL faculty and student users. You or your students can send a
help request by filling out the form located at http://sln.suny.edu. You can also reach them by calling 1-800-875-6269 and
following the menu choices. Other ANGEL questions, such as how to web enhance your class or how to request a group
or LOR, can be answered by DL staff at these numbers: 614-6798/614-6488.
Registration and Records Office
11
NEW EMPLOYEE HANDBOOK: A GUIDE TO THE REGISTRATION & RECORDS OFFICE
Julie L. Speer, Registrar, speer@niagaracc.suny.edu, (716) 614-6251 office * (716) 614-6821 fax
Website: www.niagaracc.suny.edu click on Academic Information, then Registration & Records Office
OVERVIEW OF FACULTY REQUIREMENTS
The Registration & Records Office provides many services to assist students in their academic career. Here students will
find information on registration, transcript requests, enrollment verifications, course audits, S/U grading, course
withdrawals, name/address changes and transfer credit evaluations. Students must also visit the Registration & Records
Office (A-201) to file for graduation. Our office Hours are as follows: Monday, Tuesday, Wednesday, & Friday, 8 am - 5
pm and Thursdays 8 am - 6 pm. Our website also contains various forms and detailed information on college policies.
Below is a summary of various faculty requirements:
 Class lists / rosters
Class listings will be distributed prior to the 1st day of classes to each division office. Permanent rosters will be
distributed during the 2nd week of classes to catch add/drop activities. These will detail all students registered in your
course at that point in time. Please be sure to refer discrepancies to the Registration & Records office at x4058
immediately. If a student is attending your course but not listed on your roster, this must be handled immediately to
ensure payment and registration for the course.

Census
This activity takes place after the third week of classes. You must report those students who have attended less than
50% of your course during the first three weeks of the semester. Financial aid checks are not mailed to students until
ALL rosters are reported. Delay in submitting this critical material will result in delay of federal aid checks to
students. You can find more information on submittal procedures in your Banner Web Handbook for Faculty or
http://www.niagaracc.suny.edu/pdf/records/banner_web_fac_handbook.pdf

Mid-term deficiency
This will take place after the 6th or 7th week of classes. You must report any students in danger of failing your course.
Warning notices are mailed by Academic Affairs prior to the start of advance registration for the following semester.
You can find more information on submittal procedures in your Banner Web Handbook for Faculty or
http://www.niagaracc.suny.edu/pdf/records/banner_web_fac_handbook.pdf

Graduation certification (FT faculty)
When a student applies for graduation, Registration & Records will run a degree evaluation on the student’s records.
If this report indicates the student is eligible for the chosen degree, the student file is retained and reviewed for a final
time once grades for the semester are in. If this report indicates the student is NOT eligible for the chosen degree, a
certification letter is sent to you as their advisor asking you to double check the requirements, review unused
coursework, verify if a substitution may be appropriate, then confirm whether the student is eligible or ineligible.
This process is completed by utilizing the online degree audit system (CAPP). The certification letter is then returned
to Registration & Records. Upon completion of the student’s graduation semester, Registration & Records will verify
the student has passed all their current coursework, their GPA is above a 2.0 and they have the cumulative number of
hours required for their degree (i.e. 62 credits or above as applicable).

Final grade submission
All final grade input is done online via Banner web. Instructors are responsible for inputting all final grades. Grades
AND permanent rosters are always due within 48 hours after the final examination. This deadline is critical to
provide time for end-of-term processing. Detailed instructions are mailed toward the end of each semester. You can
find more information on submittal procedures in your Banner Web Handbook for Faculty or
http://www.niagaracc.suny.edu/pdf/records/banner_web_fac_handbook.pdf
Technical assistance is available in the Registration & Records Office during business hours. Instructors can access
ONLY their specific courses for grading.
 Do NOT input W, X, or J grades as they are input by Registration & Records ONLY
 We have a plus/minus grading system; however, there is no A+
 Grade changes are done by Registration & Records Office only – forms are available in A201. These forms are
NOT to be given out to students, or delivered by a student!!

Verification of grades
Class listings with grades will be distributed after the close of each semester. You are responsible for reviewing these
grades and ensuring their accuracy. If any discrepancies are found, you must fill out a change of grade form in the
Registration & Records Office (A201).
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GRADING POLICY
Niagara County Community College uses the following letter grade and grade point system:
Grade
A
AB+
B
BC+
C
CD+
D
DF
I
J
N
NG
S
T
U
W
X
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Grade Points
4.0
3.67
3.33
3.0
2.67
2.33
2.0
1.67
1.33
1.0
.67
Failure
Incomplete
Audit
Insufficient information for grade
Non-gradable
Satisfactory
Transfer Credit
Unsatisfactory
Withdrawal from course
Withdrawal from college
(Grade Points * Credit hours) / Hours Attempted = Grade Point Average (GPA)
SPECIAL GRADE INDICATORS ON TRANSCRIPT:
I
designates
Repeat course included (Fall 2003 and after)
E
designates
Repeat course excluded
*
designates
Academic Foundation Course
#
designates
Fresh Start course
Family Education Rights and Privacy Act (FERPA)
In accordance with the Family Policy Compliance Office of the U.S. Department of Education, it is mandated that each of
our employees is aware of the Family Educational Rights and Privacy Act (FERPA) and knowledgeable about proper
disclosure of student information.
What is FERPA?
FERPA protects the rights of students and ensures privacy and accuracy of education records. FERPA is enforced by the
Family Policy Compliance Office of the U.S. Department of Education and allows the following:
Rights granted to students by FERPA
 Right to inspect and review education records.
 Right to seek to amend education records.
 Right to have some control over the disclosure of information from education records.
 Failure to adhere to FERPA can result in disciplinary action, such as stiff penalties and loss of aid to the institution.
13
What are Education Records?
"Education Records" are records which can be in any media form (written documents, computer media, microfilm,
microfiche, video/audio tapes or cd's, film, photographs, etc.) and include transcripts or other records received from an
institution in which the student was previously enrolled. Education records are defined as records which  contain information which is personally identifiable to a student; and
 are maintained by an educational agency or institution or by a party acting for the agency or institution.
Exceptions to "Education Records" include:
 Sole possession records - personal notes kept by a faculty/staff member if kept in the sole possession of the one who
made the record.
 Law Enforcement records - maintained solely for law enforcement purposes and revealed only to law enforcement
agencies.
 Employment records - of those whose employment is not contingent upon being a student (unless contingent on
attendance).
 Medical records - created by health care professional used only for the medical/health treatment of the student.
Medical records made and maintained in the course of treatment and disclosed only to those individuals providing
treatment.
 Records that contain information about a student after he or she is no longer a student at that institution (e.g., alumni
donation records).
Who is and is not covered under FERPA?
Students who are or have been in attendance (including graduates) at a post secondary institution are covered under
FERPA. Applicants who are denied admission or who never attend are NOT covered under FERPA.
What information might need to be handled in a secure way?
 Registration forms, transcripts, student information displayed on your computer screen, grades, GPA, class rosters,
student schedules, class assignments, any paper with the student's ID on it.
What information can be released?







Directory information (see below).
Information that the student has given written consent to release.
Information needed by employees who have a legitimate educational interest.
Information needed by certain government agencies.
Results of a disciplinary hearing to an alleged victim of a crime of violence.
Final results of a disciplinary hearing concerning a student who is an alleged perpetrator of a crime of violence and
who is found to have committed a violation of the institution's rules or policies.
Disclosure to parent of student under 21 if the institution determines that the student has committed a violation of its
drug or alcohol rules or policies.
What is "directory information"?
It is information that can be released without the student's written consent. Each college, to some extent, can determine
what information is classified as directory information. "Directory information" is information not generally considered
harmful or an invasion of privacy if disclosed. Directory information CANNOT include student identification numbers or
social security numbers, race, gender, grades, gpa, country of citizenship, or religion.
Directory information as defined by NCCC includes:
 student name
 address (including email)
 telephone number
 date and place of birth
 major field of study
 participation in officially recognized activities and
sports
14





photograph
weight and height of athletes
dates of attendance
degrees and awards received
most recent previous school attended
How do students request non-disclosure of directory information?
Students who do not want their directory information made available must complete a "Request for Non-Disclosure of
Directory Information" form with the Registration & Records Office. If a student elects non-disclosure, Niagara County
Community College CANNOT, except under certain legal circumstances, disclose their directory information without the
students prior written consent. This will affect degree and enrollment verifications.
To prevent the release of personal directory information, a student must:
 Notify the Registration & Records Office by the end of the first scheduled week of classes as noted in the Academic
Calendar.
 If the Registration & Records Office does not receive a request by that time, a student's directory information may be
released at the college's discretion without the student's written consent. Requests for non-disclosure received after the first
week of the term will be considered on a case-by-case basis.
 This request is valid permanently once it is received. If a student wishes to discontinue their request for non-disclosure,
he/she must submit this request in
writing to the Registration & Records Office.
Student (and former student) Rights under FERPA:
 Students have the right to know where education records are kept.
 Students have the right to inspect their education records.
 Students have the right to have records amended as necessary.
 Students have the right to file a complaint with the U.S. Department of Education if they feel their rights are being violated.
 Students have the right to expect that their education records are kept confidential, except where special provisions are
made.
 Students have the right to suppress the disclosure of directory information to outside agencies.
Who can access student information?
 NCCC employees who have a legitimate educational interest. Legitimate educational interest is defined as a school
official's need to review student education information to fulfill a responsibility as part of his or her contract.
 Financial Aid lenders.
 Agents of the court when the college has been issued a subpoena or court order.
 To Federal, State, and local authorities conducting an audit, evaluation, or enforcement of education programs.
 Appropriate individuals in an emergency in order to protect the health & safety of the student or other persons.
 To military recruiters under the Solomon Amendment.
 To schools in which a student seeks or intends to enroll.
 Educational research agencies.
 Accrediting organizations.
Parents' Rights
 Parents may obtain DIRECTORY information
 IF the child is a legal dependent as claimed on the parental tax returns, parents may obtain non directory information
(grades, gpa, etc.), but only at the discretion of the institution.
 Parents may obtain non directory information by obtaining a signed, notarized consent from their child (forms available in
the Registration & Records office).
 Please refer all parental requests for information through the Registration & Records Office (A201).
Deceased Students
Deceased students are not covered under FERPA; however it is the college's policy not to release educational records of
deceased students, unless required to do so by law or authorized to do so by (1) the executor of the deceased's estate; or (2) the
deceased student's spouse, parents or children. The College may request proof of death.
Please refer ALL requests for non-directory/personally identifiable student information to the Registration & Records
Office (A201) or call (716) 614-6250.
15
ONLINE FERPA TRAINING
All new employees are required to complete the online FERPA training and submit a signed Acknowledgement Certificate to
the Registration & Records Office upon hire.
You can access the online FERPA training at the website below: http://www.niagaracc.suny.edu/academics/ferpa/
You will need to read through the FERPA training information and then click on the appropriate quiz (as shown below). Once
you have completed the quiz, you will need to print out the Acknowledgement Certificate and return the signed form to the
Registration & Records Office (A201).
Click on the
appropriate quiz.
Click here to print the
Acknowledgement
Certificate
Frequently Asked Banner Web Questions
Q: When do I receive my class roster?
A: You will receive a class listing by the first day of classes. You will receive your permanent roster after add/drop has ended
and enrollment is more stable. You are required to track attendance, test/quiz grades, final grades on your permanent roster.
Please check with your division office on retention of roster information.
Q: What is Census?
A: Census is the process of informing us of students who have never attended or have attended less than 50% of the first 3
weeks of classes. The deadline for submission of this information is always at the end of the first 3 weeks of classes.
NCCC is subject to Federal Audit of class rosters to verify student attendance and entitlement to receive financial aid.
Inadvertently reporting a student as non-attending when they actually are attending, or vice versa, can have significant
consequences for both the student and college. If a student returns to class, the instructor must call the Registration &
Records Office to inform us at ext. 6250.
Q: What is Mid-Term Deficiency reporting?
A: This is a warning program for students in danger of failing. At approximately 5 weeks into the semester, you will be asked
to indicate students in danger of failing your course. The deadline for submission is always two weeks prior to the start of
Advance Registration. Letters are sent to identified students by Academic Affairs.
16
Q: When are final grades due?
A: Final grades must be submitted online by faculty through Banner Web. The deadline is always 48 hours AFTER the final
activity/examination. The delay of even ONE faculty member halts the entire end of term process (academic standing,
financial aid, etc). Please submit promptly! Grades are no longer mailed and are posted on Banner Web for student
viewing.
Q: What if a student requests an incomplete (I) grade?
A: The Incomplete Grade Request form can be found in the Registration & Records Office (A201). The instructor must detail
the requirements for completing the course. If the student has not completed the coursework within one year, the I grade
will automatically turn into an F.
Q: How do I change a grade?
A: The Registration & Records Office (A201) has a Change of Grade form available to instructors only. If you are changing a
grade from something other than an I grade, you must have your Division Chairperson’s signature before it can be
processed. Please do not send student workers to pick up change of grade forms!
Q: How do I complete the FERPA online training?
A: FERPA online training can be found by going to the following website: www.niagaracc.suny.edu/academics/ferpa. You
must read through all of the FERPA information and click on the quiz for Faculty/Staff/Administrators at the bottom. New
instructors must also complete a FERPA Acknowledgement Form, which can be printed by clicking on the link below the
quiz. This form must be returned to the Registration & Records Office (A201).
REMINDER:
Banner Web Handbook or link-Banner Web Handbook for Faculty or
http://www.niagaracc.suny.edu/pdf/records/banner_web_fac_handbook.pdf
17
Henrietta G. Lewis Library
The most architecturally striking building of the
campus, D Building is the heart of the College
in many ways.
The Henrietta G. Lewis Library's four floors
house the College's collection of books,
periodicals, media, and audio visual equipment.
The Office of Information Technology, V.
James Renda Faculty Resource Center, Open
Access Computer Lab, Multimedia Resources,
EEducation, and Technical Support Services are
also located in this building.
The Henrietta G. Lewis Library has an online
catalog (ALEPH) and a number of Internet
workstations with access to periodical
databases. The Lewis Library is open 64 hours
per week.
Library Phone Directory:
Library Hours:
614-6222
614-6705
614-6787
614-6783
614-6797
614-6786
614-6785
During the Fall and Spring semesters the
Library is generally open:
Monday – Thursday 8 am – 9 pm
Friday 8 am – 4 pm
Saturday 11 am – 3 pm
Sunday – CLOSED
NCCC General Number
Henrietta G. Lewis Library
Archives
Circulation
ILL
Reference
Reserves
Library hours are subject to change—summer hours vary. Visit the Henrietta G. Lewis Library or
http://www.niagaracc.suny.edu/library/index.php?section=student-life&subsection=library website for updated
information.
Collections:
The NCCC Henrietta G. Lewis Library offers a wide variety of resources and services. Our collection includes books,
pamphlets, CDs, videos, DVDs, and software. The Library also subscribes to over 550 magazines, journals, and newspapers as
well as web based indexes and databases. Please ask a librarian at the Reference Desk on the 2nd Floor.
Number of volumes: 94,782
Current subscriptions: 399
Microform titles: 59
Archives: 183.81 linear feet
Multi-media collection: 5,471 titles
Special collections: 32.91 linear feet
Electronic databases: 61
The Library’s Catalog (ALEPH)
ALEPH is our web based catalog. You may use it to locate books, videos, CDs, and DVDs. ALEPH also lists Course Reserve
materials for specific courses and instructors, and provides general Library information. ALEPH is available through the Lewis
Library’s website http://delaware.sunyconnect.suny.edu:4800/F
18
Resources & Services in the Lewis Library
Online Periodical Indexes and Databases link-- Periodical
Indexes/Databases or
http://www.niagaracc.suny.edu/library/about/resources/resear
chdatabases.php?section=student-life&subsection=library
Web Based Periodical Indexes link-- Henrietta G. Lewis
Library or
http://www.niagaracc.suny.edu/library/about/resources/resear
chdatabases.php?section=student-life&subsection=library)
available off campus with current ID
Microfilm and Microfiche link-- Henrietta G. Lewis Library or
http://www.niagaracc.suny.edu/library/about/about/research3
.php
Reference Books Online CREDO Reference Link—CREDO
Reference or http://www.credoreference.com/
Online Search Services (DIALOG) see Reference Librarian 2nd floor
Media Collection link-- Media Collection or http://www.niagaracc.suny.edu/library/about/resources/mediacollection.php
Archives link-- Archives or http://www.niagaracc.suny.edu/library/about/resources/archives.php materials are available
for LIBRARY USE ONLY
Special Collections link-- Special Collection or
http://www.niagaracc.suny.edu/library/about/resources/specialcollections.php materials are available for LIBRARY USE
ONLY
Course Reserves—see Reserves/Media Area 2nd floor--materials are available for LIBRARY USE ONLY
Laptop Loans for Students-- see Reserves/Media Area 2nd floor--materials are available for LIBRARY USE ONLY
Reference Services
Do you have questions? Now you can get the help you
need four different ways. Choose the information and
reference service that works for you:
Come into the Library and talk to a librarian at the
reference desk.
Chat live with a reference librarian and share web pages
or learn how to navigate a database online in real time –
Click on “Ask Us 24/7” link-- Henrietta G. Lewis
Library or
http://www.niagaracc.suny.edu/library/247.php?sectio
n=student-life&subsection=library
Send an email message to a reference librarian who will
reply to your questions in terms you can understand at
refdesk@niagaracc.suny.edu
Make a phone call and speak with a librarian who can assist you in locating the information by calling 614-6786.
19
V. James Renda Faculty Resource Center
for Academic Excellence
The V. James Renda Faculty Resource Center for Academic Excellence, located in Room D121, provides innovative
services to assist NCCC faculty in their teaching. The Center offers workshops, webinars, teleconferences, presentations, and a
variety of other activities.
Founded in 1989 under a Title III Strengthening Institutions Grant, the Faculty Resource Center for Academic Excellence
(FRCAE) funded projects that involved 250 faculty members. In 1993 when the grant ended, the College funded the Center
and it moved to its present location in D121. The Center is staffed with a coordinator and a secretary all of whom are assigned
to the Center, along with other areas.
Mission of the Center
“To be a comprehensive instructional resource center that provides the focus, coordination, equipment, and human resources
necessary to develop excellence in the teaching/learning process.”
Visit our website at V. James Renda Faculty Resource Center for Academic Excellence or
http://www.niagaracc.suny.edu/academics/FRCAE.php?section=faculty-staff&subsection=frcae
The Center has an Advisory Board of Faculty Members who guide the FRCAE staff in
programming and policy decisions.
The Membership consists of representatives from each academic division, Division of Student Services, Office of Academic
Affairs, chairs of the Instructional Resources and Professional Development committees of the NCCC Faculty Senate.
The Mission of the advisory board is to assist the Coordinator in meeting the needs of the faculty in their pursuit of excellence
in the teaching and learning process at Niagara County Community College.
The Role of the advisory board member is…
To represent the faculty needs of their division or the committee they chair.
To promote participation in activities and use of the services and resources offered by the Center.
To assist in decisions regarding policies, procedures, and focus of the Center.
20
Faculty Advisory Board
2010-2011 Academic Year
Audrey Agnello
Business Education
B Building
Lois Hall
Fine Arts
F Building
Marguerite Newton
Math/Science/Technology
C Building
Brenda Simonson
HPE
H Building
Amy Boies-Riek
PT Faculty Representative
Business Education
B Building
Nancy Knechtel
Fine Arts
F Building
Marc Pietrzykowski
Co-Chair PD Committee
Humanities
E Building
Debbie Sorrentino
Math/Science/Technology
C Building
Lynn Brochu
HPE
H Building
Carolyn Cianciosa
Life Science
C Building
Matthew Clarcq
Social Science/Chair IRC
E Building
Denise David
Humanities
E Building
Bryce McMichael
Life Science
C Building
Daniel Miller
Math/Science/Technology
C Building
Michelle Mistriner
Social Science
E Building
Michael Pikus
Humanities
E Building
Christine Tirella
Co-Chair PD Committee
Math
C Building
Monica Pullano
Student Services
A Building
Yvonne Szymanski
Life Science
C Building
Carol Rogers
Social Science
E Building
Under the direction of…
Robert Morris
Humanities
E Building
Lillian Passanese
Professor/Coordinator
FRCAE
What kinds of activities and resources does the Center have to offer?
Professional Development Opportunities
On campus weekly workshops throughout the academic year
Best Practices in the Classroom Awards
SUNY Center for Professional Development workshops and conferences
Teaching and learning series of workshops
Displays of faculty work in the Center
Instructional Resource Committee grants
SUNY tuition reimbursements
Divisional programming
The Center offers faculty opportunities to Grow
Workshops throughout the Academic Year
Presentations by Consultants
Instruction in the use of new instructional technologies
Discussion and brainstorming with the coordinator
Teaching and learning conference information
21
What kinds of activities and resources does the Center have to offer?
Professional Development Opportunities
On campus weekly workshops throughout the academic year
Best Practices in the Classroom Awards
SUNY Center for Professional Development workshops and conferences
Teaching and learning series of workshops
Displays of faculty work in the Center
Instructional Resource Committee grants
SUNY tuition reimbursements
Divisional programming
The Center offers faculty opportunities to Grow
Workshops throughout the Academic Year
Presentations by Consultants
Instruction in the use of new instructional technologies
Discussion and brainstorming with the coordinator
Teaching and learning conference information
The Center Sponsors Activities to Encourage Professional Exchange
Special Interest Groups
Teaching Circles
Academic Roundtable
Sharing Innovations in the Classroom Presentations
Poetry Readings
Faculty Writers Displays
Resources the Center Offers:
Books, Videos, Pamphlets, CD’s, Professional Journals, Published NCCC Faculty Writing, Research on Teaching and Learning
Topics, Consultations, Website containing links to Teacher Resources.
Some special links to help you get started:
Qualities to Celebrate in a Teacher link-- Qualities to Celebrate in a Teacher or
http://www.niagaracc.suny.edu/pdf/frcae/qualities_to_celebrate.pdf
Expectations of an Effective Teacher link-- Expectations of an Effective Teacher or
http://www.niagaracc.suny.edu/pdf/frcae/teacher_expectations.pdf
The Unofficial Teaching Guide link-- Unofficial Guide for New Faculty or
http://www.niagaracc.suny.edu/pdf/frcae/unofficial_guide.pdf
Teacher Resource Links from the FRCAE homepage V. James Renda Faculty Resource Center for Academic
Excellence or http://www.niagaracc.suny.edu/academics/FRCAE.php?section=faculty-staff&subsection=frcae
22
Computers
The Center provides access to the computers for those who do not have access at their desks or just need to work in an
environment away from their office.
Equipment
The Center loans out laptop computers for those wishing to either do presentations in the classroom or off campus. There is a
digital camera available for faculty use. Not only does the Center have the six computers available for use with the Microsoft
XP package, two computers are connected to scanners for graphics and text. One computer is connected to a video projector
mounted for easy presentation purposes. We also have a variety of graphics, sound, and animation files available to be
imported into your presentations.
Computer Technologies Available
The Center has a wide array of computer programs available in the Center that individuals may not have access to in their office
or home. Such programs for PC’s include a Windows VISTA package, Windows 2007, Adobe Photo Deluxe (photo/scan
manipulation), Adobe Acrobat Professional (a PDF Manipulation program), Adobe Captivate 3 (creates demos, screen
recordings and easy screen capture), and Impatica for PowerPoint (converts PPT files to web format). The Center also has an
eMac that has iTunes, iMovie HD, iDVD, iWeb, iCalendar programs as well as GarageBand and the Microsoft XP Package for
MacIntosh.
To Find Out About the Center’s Activities
Drop by the Center
Check our bulletin board on the way to lunch
Read the Center’s Newsletter
Listen to reports from your Professional Development Representative
Contact your division member on the Faculty Resource Center Advisory Board
Check on your Division bulletin board
Read NCCC Today
Watch your email for FRCAE Reminders
Visit our website V. James Renda Faculty Resource Center for Academic Excellence or
http://www.niagaracc.suny.edu/academics/FRCAE.php?section=faculty-staff&subsection=frcae
"Committed to quality programs to enhance teaching and learning at N.C.C.C."
23
Human Resource Office
Goal of Human Resources
The goal of the Office of Human Resources is to provide quality service in a timely and personal manner with
total regard for confidentiality. Visit our website Human Resources Office or
http://www.niagaracc.suny.edu/facultystaff/hr.php?section=faculty-staff&subsection=hr
Location
The Human Resource Office is on the second floor of the Ernest Notar Administration Building, Room A261.
Human Resources Hours of Operation
Academic Year: Monday - Friday 8:30 AM – 4:30 PM
Summer Hours: Monday - Thursday 8:00 AM - 5:15 PM
Function
The office services 309 full-time employees and approximately 457 part -time employees. Typical functions range
from benefit administration, personnel relations, union contract administrati on, training and development, to
employment services, position classification, and compensation management.
HR Staff
Donald Armstrong, Interim Director of Human Resources
Phone: (716) 614-5951
E-mail: darmstrong@niagaracc.suny.edu
Vicki Orzetti, Assistant Director
Phone: (716) 614-5952
E-mail: orzetti@niagaracc.suny.edu
Beverly David-Lewis, Director of Equity and Diversity
Phone: (716) 614-6819
E-mail: bdlewis@niagaracc.suny.edu
Marcia Pashong, Typist
Phone: (716) 614-6222, Ext. 4008
E-mail: mpashong@niagaracc.suny.edu
Employee Benefits
The College provides a comprehensive benefit package to its full -time and unionized employees that vary among
the unions and the administration. Benefits include health insurance, Section 125 flex -spending account program,
sick, vacation, personal, and compensatory time accruals, and holidays.
Retirement Information
Participation is in one of the New York State Retirement Plans (Teacher's Retirement System,
the NYS Employee's Retirement System, or the Optional Retirement Program which is a
defined benefit program through one or more of the following companies: TIAA -CREF,
VALIC, METLIFE, or ING).
Equity and Diversity
The Office of Equity and Diversity promotes and integrates equity and diversity principles to assist the College in the
advancement of its mission. Equity and Diversity provides leadership and consultation to develop and implement hiring
strategies. Equity and Diversity collaborates with divisions and offices on campus with Affirmative Action and EEOC
compliance issues. The office is available to all faculty, staff, and students.
Campus Security
24
Security Information and OSHA Training
Information can be found online at http://www.niagaracc.suny.edu/studentlife/campussecurity.php?section=studentlife&subsection=campus-security
Lockdown Procedures
1. Identify that the person is an intruder. Verification should be made that
there is indeed an intruder in the buildings, or on campus contact Security
at Ext. 555. Security will notify law enforcement personnel.
2. If proceeding without the immediate assistance of Security personnel, call
local law enforcement agency by dialing 911 and follow their
instructions. Do not attempt to overtake the assailant. Be prepared to
give detailed information. Continue to attempt to notify Security if
possible.
3. Security will notify the President of the threat on campus.
4. Using the Public Address System, an announcement will be made stating:
“There is a Code Red Lockdown in the facility. All occupants are to follow the Code Red Lockdown Response Procedures”
Code Red Lockdown Response Procedures
1. A lockdown of all class rooms, offices, and assembly halls will take place immediately. Personnel will be responsible for
locking the rooms they occupy.
2. Room occupants are to move to the corner of the room where least visible from door. Windows are to be closed, shades
should be drawn, and lights should be turned off. Once the door is secure, no one is to be allowed into your locked room.
3. When the Security Office and/or local law enforcement give the “all clear”, an announcement will be made over the
campus PA system.
Evacuation Procedures
In the event of a fire, smoke, smoke odor, natural gas leak, biological hazard, or upon receiving a bomb or disaster threat,
recipient of such information will contact the Security Office by calling Ext. 555.
1. If Security cannot be contacted, call 911.
2. If there is an obvious fire, sue the closest emergency pull station to sound the evacuation alarm.
3. The Security Office will either evacuate the complex or follow the predetermined procedures for the specific type of
emergency. The evacuation will take place by activating the fire alarm.
4. Evacuating personnel should leave all lights on and close—but no lock—doors.
5. Evacuated personnel will always move themselves 100 yards from the buildings, taking care not to block entrance ways,
driveways, or fire lanes. Do not evacuate to the east side of the campus near the Boiler Room.
6. If an object is discovered, it is not to be removed or examined. Personnel making such a discovery should contact the
Security Office at Ext. 555 or by using the outside emergency phones.
7. When the Security Office and/or local law enforcement gives the “all clear” an announcement will be made over the
campus PA system. Security and Maintenance personnel will assist in instructing everyone to return.
25
Office of eEducation
eEducation FAQ’s
What is eEducation at NCCC?
The Office of Electronic Learning supports faculty, staff and students in online, hybrid (blended) and web-enhanced teaching
and learning. Incorporated in the eEducation process is the use of ANGEL, the campus learning management system (see
information about ANGEL on the next page). Through The SUNY Learning Network (SLN), NCCC offers seven complete
online degree/certificate programs along with individual courses in 27 academic disciplines. Online & Hybrid courses follow
the college calendar fall, spring and summer semesters.
How can I find out more about eEducation at NCCC?
A listing of the various courses and other information about online learning can be found by clicking on the Electronic
Learning Quick Link at the campus website: http://niagaracc.suny.edu
How do I teach my course online?
The Office of Electronic Learning (EL) sends out a request for online & hybrid
course proposals each semester. If you are interested in teaching online, you
should talk to your division chair that will review your request and based on
division needs, forward any proposals to EL for approval.
What if my course proposal is accepted?
eEducation staff, in conjunction with The SLN, train and support all new
online/hybrid instructors in pedagogy and best practices for online learning. If
you are approved to develop an online/hybrid course, you will be given a
customized schedule of training, as well as one-on-support throughout the
course development process and after you begin to teach the course online.
Who do I contact with questions about online learning?
Call EL staff at any of these phone numbers: 716-614-6798; 716-614-6488; 716-614-6487, or send a campus email message to
eLearning@niagaracc.suny.edu.
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ANGEL - NCCC’s Campus Learning Management System FAQs
What is ANGEL?
Faculty, staff and students at NCCC are supported in the online environment by ANGEL. Faculty may choose to support
students by making course materials available in ANGEL and/or by using ANGEL tools such as course/group mail, file storage
or learning object repositories. If you choose to use ANGEL you will be added to our listserv and receive ANGEL related
information in your ANGEL course mail inbox.
How do I access ANGEL?
Updated log in instructions and technical requirements are available on the homepage of the online learning website. Click on
the Electronic Learning Quick Link at the campus website: www.niagaracc.suny.edu
How can I learn how to use ANGEL tools?
Once you have logged into ANGEL, look in the Institutional Resources area of your homepage for help with using ANGEL.
Pay special attention to the SLN Evergreen – a comprehensive ANGEL tutorial, and the Faculty Resources. Also click on the
Calendar tab to see scheduled workshop session information. EL offers a variety of topic specific ANGEL workshops each
semester. Information about these workshops is sent out near the beginning of each semester via a System Message that you
will receive in your campus email. EL also offers open sessions for faculty who want to ask questions or get assistance with
content creation, instructional design and other “how to’s” and tips for delivering content via ANGEL.
What if I want my students to use ANGEL to access my course?
If you plan to have your students use ANGEL, please provide them with log on instructions and suggest they attend an ANGEL
workshop or two. You can either make copies of the log on instructions at our website or send students to the website to get
their own. EL offers students workshops just after the start of each semester. Information about student workshops is also
located on our Electronic Learning homepage. Session flyers can be printed and copied for hand outs.
How do I get help with ANGEL?
The SLN HelpDesk provides technical support for ANGEL faculty and student users. You or
your students can send a help request by filling out the form located at http://sln.suny .edu; click
the link “Get Help”. You can also reach them by calling 1-800-875-6269 and following the
menu choices. Other ANGEL questions, such as how to web enhance your class or how to
request a group or LOR, can be answered by EL staff at any of these phone numbers: 716614-6798; 716-614-6488; 716-614-6487, or send a campus email message to
eLearning@niagaracc.suny.edu.
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Student Development
“Providing Support Services for Student Success”
Student Development is committed to providing students at NCCC with the necessary support to successfully achieve their
personal and educational goals. The main office is located in A131. Placement Assessment and Services for Students with
Disabilities are located in A167.
Academic Services Links

Academic Advisor Assignment

Academic Counseling

Career Planning

Cooperative Education

Curriculum Change

Dual Admissions

Federal Work-Study Program

International Student Services

Job Placement

Placement Assessment

Services for Students with Disabilities

Sigi3

Student Employment

Transfer Counseling

Unschedule

Veterans Services

Withdrawal Exit Counseling

New Student Advisement (STARS)—
link being developed
Academic Services
Academic Advisor Assignment
All matriculated students are assigned an advisor who can answer
questions related to grade options, course requirements, transfer
choices, and career pathways. Requests for change of advisor
should be submitted to Student Development.
Academic Counseling
Counselors are available to answer students’ academic questions
and assist students in reaching their academic goals. Referrals
to on-campus academic support services may be obtained.
Curriculum Change
Students who wish to change their major (curriculum) should
make an appointment with one of the counselors in Student
Development. The student and the counselor will discuss the reasons for the change and its appropriateness in relation to
the student’s goals.
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Transfer Counseling
A large percentage of NCCC students transfer to a 4-year institution. Counselors are available to assist students in selecting
and connecting with institutions which offer the major they are seeking. Visits with admission representatives from area
colleges can often be arranged on our campus.
Dual Admission ensures that students make a smooth transition to the institution to which they choose to transfer. This
transfer process is available to NCCC students who have not attended any other college and have less than 30 college
credits earned. Meet with a counselor or go on-line at www.niagaracc.suny.edu/admissions/dualadmission.php to learn
more.
Withdrawal Exit Counseling
If a student decides to withdraw from all courses during a semester, the student must submit an application for withdrawal
in the Registration and Records Office (A 201). Exit counseling is available in Student Development to assist students in
understanding alternatives to, and outcomes of, withdrawing from NCCC.
The Unschedule
The workshops and seminars listed in the Unschedule are designed to assist students with academic,
vocational, transfer and personal issues that need to be addressed at various times during the school year.
The Unschedule is published each semester to help make students more aware of the variety of resources
available to help them resolve the problems and issues they encounter.
Career Planning & Employment Services
Career Planning
It is very common for students to be undecided about their career goals. Counselors in Student Development can assist
students through a process intended to increase awareness of various career choices. A variety of research tools are
available to students to assist with career decision making.
Cooperative Education
Cooperative Education (Co-Op) combines
academic requirements and coursework with
supervised work experiences. Students can apply
what they learn at NCCC on the job and are
exposed to new skills and knowledge at work
which supplement the entire academic experience.
In addition, students also receive academic credit
and a grade. Co-Op courses are open to all majors.
Students have the option of registering for Co-Op
placements that require 40 (1 credit), 80 (2 credits),
or 120 (3 credits) hours of work experience.
Job Placement
Job Placement services are provided to current
students as well as graduates. Information on a
variety of employment opportunities is available. In
addition, students can get assistance with cover
letter and resume writing, interview skills and job
searching, or take advantage of the print resources
available on these topics. NCCC has a strong relationship with many local employers, who come to our Job Fair each
semester and frequently contact us seeking our students and graduates for employment.
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Federal Work Study Program
Students who are awarded Federal Work Study Program funds as part of the financial aid package will be sent an
application for work study placement and a list of student worker placement sessions. The student is required to return the
application and select one placement session to attend if s/he wants to be placed in a student worker position. At the session,
the student will be provided with all documentation and information necessary to securing a work study placement.
International Student Services
A Student Development professional is available to assist continuing international students with F-1 Visa status and
compliance issues, and to sign the I-20 each year. Students seeking employment authorization should make an appointment
to discuss eligibility, documentation, fees, and submission deadlines.
New Student Advisement
Student Development and the Registration & Records Office coordinate the STARS (Student Advisement/Registration
Sessions) for new students. The sessions are typically scheduled from mid November to late January for the spring semester
and late April through August for fall registrants. Sessions begin with a short information session, followed by a meeting
with an academic advisor and online registration for classes. Students can also get their student identification card at this
time.
Placement Assessment
Student Development staff administer the College’s assessment in reading, writing, and mathematics. Placement assessment
is mandated by the college to ensure proper course placement. Questions pertaining to scheduling and placement results
should be directed to this office in A-167.
Services for Students with Disabilities
The College provides reasonable accommodations for students with disabilities in
accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans
with Disabilities Act of 1990.
Counseling — The Coordinator of Services for Students with Disabilities meets with
students to discuss academic and career goals, review required documentation, and
plan appropriate accommodations.
Accommodations — The student must initiate contact with the Coordinator to
receive accommodations. Accommodations must be requested in a timely manner and
will be based on individual needs and course requirements.
Veteran Services
Veteran Services helps students navigate paperwork necessary to apply for GI Bill benefits. NCCC
is responsible for reporting accurate and timely enrollment information (applicable enrolled
courses, changes to course load, attendance, non-punitive grades, and unsatisfactory academic
progress) to the Buffalo VA Regional Processing Office. The Buffalo RPO determines eligibility
and processes payment based on this information. Staff members assist with general College and
GI Bill benefit concerns and work with other college offices to expedite paperwork on behalf of our
veteran population.
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NCCC Student Life Wellness Center
Providing Health & Personal Counseling Services
ALL SERVICES FREE OF CHARGE!
Personal Counseling
**Whatever your decision process, when you conclude that mental health counseling is
advisable; your first referral should be to the Wellness Center’s Personal Counseling Services.
Hours of Operation: Monday - Friday 9 a.m. - 4:30 p.m.
Room C-122 • (716) 614-6280 • Fax (716) 614-6817
MONDAY • THURSDAY
Michael Owsowitz, LMHC
TUESDAY • WEDNESDAY
Colleen M. Johnson, LMSW
FRIDAY
Janelle M. Ventura, LMSW
It is normal for many college students to have some personal doubts and to
experience problems or challenges. Counselors in the NCCC Wellness
Center are available to assist you with these challenges. Services are
confidential and available throughout the academic year.
Students are welcome at anytime to discuss their concerns with a counselor
in the NCCC Wellness Center (C-122) in person or by phone at (716) 6146280. The NCCC Wellness Center provides confidential counseling to many
clients each year. Located in C Building, the center offers individual or
group counseling services for a wide variety of concerns.
Comfortable and professional, the center represents an opportunity to pursue
progress, healing, or education relating to your concerns. All services are
provided free of cost to Niagara County Community College students.
Contact the center for more information
Guidelines for Identifying & Referring Students in Distress
Emerging SUNY policy mandates that mental health counseling (called “Personal Counseling”) be carried out only by
licensed professionals, but does not clearly define that role. These guidelines are an attempt to provide some structure for
faculty and staff in dealing with some of the implications of this vague situation.
Responding to Suicide/Assault/Self-Harm
If there is an imminent self-injury or assault threat, if a weapon is shown, or if a student displays erratic, disoriented, or
intoxicated behavior, call Campus Security (6400) immediately! Please do not call 911 or any other off-campus service
unless you cannot reach Personal Counseling (6280) or Security.
**Whatever your decision process, when you conclude that mental health counseling is advisable; your first
referral should be to the Wellness Center’s Personal Counseling Services.
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Responding to Suicide/Assault/Self-Harm
Do
→ Take the student out of the classroom/hallway to a more private situation.
→ ASK DIRECTLY IF A STUDENT PLANS TO HARM SELF OR OTHERS. Despite its abruptness, this question
will not cause damage, and may in fact reassure both of you.
→ Take the student seriously and acknowledge that the student’s behavior is a plea for help.
→ Reassure the student that you will help him/her reach a counselor.
→ Accompany the student to Personal Counseling Services (C-122, ext. 6280) or call the counselor to you. On the
weekends or after 4:30 p.m., call or accompany the student to campus Security (G-106, ext. 6400).
Do Not
→ Minimize. Any threats to others or self need to be handled as potentially lethal.
→ Argue with the student.
→ Agree to be bound by confidentiality.
→ Over commit yourself and not be able to deliver what you promised.
→ Allow friends to take care of the student without getting a professional opinion.
Scenarios which meet the criteria for Personal Counseling referral
→ A student reports or displays significant emotional distress (tears, anger, agitation, depression, disorientation, etc.),
confides in and seeks advice from you. (i.e. in an academic advisement session)
→ You observe significant emotional distress and/or behavior change in a student (dramatic change in class attendance or
participation, grooming, weight, alertness, academic performance).
→ A third-party reports a student in distress to you.
→ A student reports a critical incident (rape, child abuse, assault, suicide attempt, declaration of suicidal or aggressive
intention, etc.) involving another student (as victim or perpetrator) to you.
→ A student confides in you that she is pregnant or the victim of domestic violence and directly asks you for referral to an
outside agency.
Deciding whether a situation requires a Personal Counseling Referral
It is appropriate and compassionate for a faculty or staff member to lend a sympathetic ear to a student who trusts him or
her enough to seek advice. Students feeling overwhelmed by a heavy academic workload is an issue that is well within the
role of academic advisement,
The question is “at what point am I slipping into the mental health counseling role”?
→ A key subjective indicator is your own feeling of whether the issue being discussed seems appropriate to your level of
relationship with the student. If you are a student’s advisor or coach and have had numerous close contacts over an
extended period, it may be quite appropriate to confide about relationship or family problems. If you know them through
teaching a class or two, such disclosure may indicate more emotional distress than you are comfortable dealing with.
→ Objective indicators include whether the student is seeking, covertly or overtly, multiple meetings, and whether
emotional concerns become the main topic rather than in your area of expertise. In general, multiple sessions with
primarily emotional themes is considered mental health counseling.
**Whatever your decision process, when you conclude that mental health counseling is advisable; your first
referral should be to the Wellness Center’s Personal Counseling Services.
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How to Refer Students for Personal Counseling
Once you’ve decided a student needs Personal Counseling, please refer them directly to the Wellness Center (please do not
refer them off-campus services). This is important because it provides a collection point for the College to track campus
mental health needs and coordinate our responses.
If a student asks you directly for a
referral, please consider referring them
to the Wellness Center to meet with a
Counselor and a possible referral if
warranted. If you have a particular offcampus resource in mind, feel free to
share this information with the
Counselor so that they may consider it
in the assessment and appropriate
referral if necessary.
If a student has not sought you out but
has been observed in distress, the
situation is more delicate (especially if
the student is causing disruption in
class). It is a good idea to consult with a
Personal Counselor (ext. 6280), who
can make an outreach if necessary. It is
not a confidentiality violation for you to discuss a student with a counselor unless you have explicitly agreed not to do so. In
the case of threat to self or others, needless to say even explicit agreements are irrelevant.
IMPORTANT!!
Refer the student by directing them or walking them in to Personal Counseling Services C122,
ext. 6280, using your discretion about whether personal accompaniment is needed.
Offer to meet the counselor with the student if you feel this will make the student more
comfortable. If the student is hesitant or confused, it is appropriate to call and ask the
counselor to come to you.
33
Academic Achievement Center
Academic Achievement Center Personnel
Gail Terrana, terrana@niagaracc.suny.edu Ext. 6724, Technical Assistant
Peggy Elliott, elliottp@niagaracc.suny.edu Ext. 6714, Reading Clinician
Mary Roseberry, roseberr@niagaracc.suny.edu Ext. 6719, Tutoring Coordinator
Center Hours
The Center’s hours of operation are 8:30 am to 4:00 pm Mon day through Friday.
The Academic Achievement Center can help!
The purpose of the Academic Achievement Center is five-fold:
1. We offer courses, both elective and remedial, on
reading, study strategies, and critical thinking.
2. We house the Tutoring Center, which recruits and
trains tutors and arranges for free tutoring for those
students requesting it.
3. The Reading Clinician, Professor Peggy Elliott, is
available to meet with students who are experiencing
academic difficulties.
4. We are a study skills resource for students who need
help in note-taking, textbook use, preparing for exams,
memory improvement, test-taking, vocabulary
development, and other areas.
5. For foreign language students, we house DVDs, audio
tapes, and videos which are used by foreign language
faculty to supplement classroom instruction.
Our Reading Clinician, Professor Peggy Elliott, is available to assist students who are experiencing academic
difficulty.
We also have a media library used by the language faculty to supplement classroom instruction for foreign language
students.
Visit our webpage at http://www.niagaracc.suny.edu/studentlife/academicachievement.php?section=studentlife&subsection=academic-assistance
The Tutoring Center can help!
Are you having difficulty in a particular class or subject? Come to see the helpful people at the Tutoring Center. If you
don’t have time to visit us in person, you can contact the Tutoring Center through the Internet at: Academic Achievement
Center or http://www.niagaracc.suny.edu/studentlife/tutoring.php?section=student-life&subsection=academicassistance
All tutoring is a FREE SERVICE for NCCC students.
Tutoring is available in a wide variety of courses.
Tutoring can be scheduled to fit your busy lifestyle.
34
How to Apply for a Tutor
Visit the Tutoring Center, located in the Academic Achievement Center or
http://www.niagaracc.suny.edu/studentlife/tutoring.php?sect ion=student-life&subsection=academicassistance, Room E216, and fill out an application.
The application asks for the course you need help in and for the times you are available to meet with a
tutor. This will help increase the possibility of a tutor be ing available. We place our tutors based on a
match of their availability and your availability.
If we have a tutor for your course who is available when you are, you will be contacted by the Tutoring
Office or the Tutor within a week.
To request a tutor, complete our online REQUEST A TUTOR FORM. A form must be completed each
semester. If you are signing up for tutoring in more than one course, you will need to complete a new
form for each course.
Answers to common questions asked can also be found at Tutoring Center link or
http://www.niagaracc.suny.edu/studentlife/tutoring.php?section=student -life&subsection=academicassistance
Frequently Asked Questions
Q. I'm struggling in my class! How do I get a tutor?
A. Go to the Tutoring Center located in the Academic Achievement Center, E -216, to discuss your
options.
Q. Do you have tutors in everything?
A. We have tutors in a large variety of courses. If we don't currently have a tutor for the course you need,
we'll do our best to find one.
Q. How long does it take to get a tutor?
A. If a tutor is available for your needed course and time of availability, you will be contacted within a
week.
Q. Where does tutoring take place?
A. Tutoring takes place in the Tutoring Center (E -216), as well as on the third and fourth floor of the
library. Tutoring off campus is generally not permitted.
Q. I am not failing my class, but I want to improve my g rade. Can I get a tutor?
A. Yes, you can get a tutor. A benefit of tutoring, besides improved grades, is moral support from tutors
and perhaps some study skill strategies.
Q. How do I contact the Tutoring Center?
A. Call us at 716-614-6215 or email us at: tutoring@niagaracc.suny.edu, or stop by the Academic
Achievement Center, room E -216
How to Become a Tutor
If you are doing well in school and are willing to help others with particular courses, you may want to become a tutor.
Besides earning $6.00 per hour, tutoring can help you gain knowledge in your field, increase your self-esteem, and make an
impression on your resume. If you would like to be a tutor, and are an excellent student, please see Gail Terrana in E216
Tutors are required to have a minimum of 30 credit hours accumulated, a grade point average of at least 2.8, at least a "B"
in the course you want to tutor or recommendation from an instructor. Many tutors are Dean's List students and/or members
of Phi Theta Kappa National Honor Society.
Visit the coordinator of tutoring to become a tutor. The coordinator will examine your transcripts and your hours of
availability to determine if the tutoring office could use your services.
35
Frequently Asked Questions
Q. I'd like to be a tutor. What do I do?
A. Come to the Tutoring Office, located in the Tutoring Center (E-238) to apply. We'll examine your transcript and hours of
availability.
Q. How much do tutors earn?
A. The current pay is $6.00 per hour.
Q. What qualifications do I need to be a tutor?
A. The minimum requirements are a 3.0 GPA, 24 credit hours accumulated, and at least a "B" in the course you wish to
tutor.
Q. How often will I work as a tutor?
A. That depends on how many students request a tutor for your area of expertise and on your hours of availability. You can
limit your hours as you choose.
Q. In which classes do students most request tutoring?
A. Math, physical sciences (chemistry), and life sciences (biology) are the most requested areas.
Q. Due to unemployment benefits, social services, etc., I am unable to earn any money but I would love to tutor.
What can I do?
A. You can be a volunteer tutor. The hours you accumulate will then appear on your co-curricular transcript.
Q. I'm a good student and I'd like to be a tutor, but I don't know how to tutor!
A. Don't panic! All new tutors are required to attend a paid training session, which gives you ideas on teaching strategies.
Generally, whatever you have done to become a successful student is what you need to pass on to struggling students.
Courses
AAC 041 & AAC 042: Reading II and Reading III / for students who score below 75 on the COMPASS
Reading Test.
AAC 104 – College Reading: This 3 credit elective is designed for students who s core between 75 and 84
on the COMPASS Reading Test, or for those who elect to take it. It focuses on textbook and critical
reading as well as study techniques.
AAC 108 – College Study Strategies: This 3 credit elective covers techniques for synthesizing c ourse
content, critical thinking, note -taking, preparing for exams, and other study strategies.
AAC 109 – Speed Reading: Comprehension, rate improvement, and reading efficiency are emphasized in
this 3 credit elective.
SEE CURRENT COURSE SCHEDULE (For Subject, select AAC - Learning Skills)
36
The Writing Center
About the Writing Center
The Writing Center is located on the second floor of the Humanities Building, R oom E225, Ext. 6726.
Open Monday through Thursday: 8:00 am - 4:00 pm and Friday: 8:00 am - 3:00 pm. Evening hours are
subject to change see--Writing Center or http://www.niagaracc.suny.edu/studentlife/writingcenter.php
For questions or concerns contact Writing Center Coordinator, Dr. Denise David at Ext. 6713or in E254
or by emailing david@niagaracc.suny.edu
The Writing Center Can Help!
The Writing Center is a free, drop -in center available to any NCCC student,
faculty, or staff member who is currently engaged in some writing task.
It is not necessary, however, for a writer to come with a prepared draft. Writers
may stop in at any stage in their writing process, ranging from trying to
understand an assignment to overcoming writers' block, to organizing a paper,
to editing a final draft.
The Writing Center welcomes writers of all abilities. Writers may be working
on any writing task including: a writing assignment for any course; a letter of application; developing a
resume; writing a short story or poem; writing a letter to the editor or a letter of c omplaint. Our mentors
and student tutors will not do the work for you, but they will provide helpful response to your work.
Our well qualified mentors and tutors can help you with any writing assignment. No appointment is
needed, just drop in and bring the assignment or draft with you. We have computers for word processing
and internet access as well as a comfortable setting in which to work. There are ample reference
materials, including style sheets for various documentation formats such as MLA and A PA, CMS and CSE.
The Center’s Staff
Our staff is friendly, supportive, and knowledgeable. We have writing mentors, who also serve as adjunct
faculty members of the English Department, as well as a number of peer tutors, who have been trained by
the Writing Center coordinator to respond to your work in useful ways.
The Center’s Philosophy
Mentors and tutors serve as an audience for your writing, providing feedback on places
in your writing where the meaning may be unclear, confusing, or ineffective. We w ill
help you by asking questions that clarify information sections in your piece where the
information may be inadequate or unconvincing. If you have problems such as
sentence level errors, a lack of logical connections between sentences, usage errors, or
documentation problems, we will provide a more directive stance, providing correct
information, and directing you to other sources for information from handbooks or
other reference materials.
Resources
We have twenty-two computers available for word pro cessing and Internet access. We have reference
books with information on the correct format for MLA, APA, and Chicago Style documentation. We have
dictionaries, thesauri, books on standard English usage, as well as reference books explaining the writing
demands of various genres.
37
“What is written without effort is in general read without pleasure”
~Samuel Johnson
FOR FACULTY:
Tips for Framing Writing Assignments
As you are developing writing assignments for students this semester, you might find the following guidelines useful.
Provide a written version of the assignment.
 Students perform better on written assignments if they can refer back to the assignment when they are working on it.

If the assignment is an essay question, use specific language to indicate the task required:
Summarize
Compare
Contrast
Explain
Discuss
Analyze
When asking for a paper, you might find the following helpful:

Convey expectations without being too elaborate. (Extremely lengthy instructions can be confusing.)

Indicate range of acceptable length for the paper.

Indicate genre (Exemplars are very useful to students.)

A general guideline of format requirements is useful to students. (You may find that very clear instructions will save
you time later when you are correcting papers.)

Indicate documentation style. If not indicated, students are usually advised to use MLA.
Faculty Writing Center Referral Form
If you are requesting that a student attend the Wr iting
Center, and you would like some information
concerning the conference with the student in the
Writing Center, Please feel free to give the student a
copy of the referral form Faculty Referral Form to bring
with them. The form will be completed by the Writing
Center staff and returned to you by the student.
More Information
Come to our web page for more in depth information at
Writing Center or
http://www.niagaracc.suny.edu/studentlife/writingcenter.php
Becoming A Tutor
If you are a strong writer, have complete d ENG 101 with a “B+” or better, and communicate well with
others, you may make a good Writing Center Tutor. Tutors are required to have a minimum of 24 credit
hours accumulated, and overall grade point average of at least 3.0. Call or make an appointmen t with
Denise David, Writing Center Coordinator, Ext. 6713, for an interview.
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The Math Center
The Math Center is staffed by part -time math instructors and student tutors.
Service is on a walk -in basis and the services are free of charge to NCCC
students.
The Math Center provides the follo wing services:

Tutoring

Assistance with math assignments

Instructional videos

Instructional computer software

Math reference books and worksheets
Many students find that the Math Center is a comfortable place to come to do
assignments or to meet with other students and form study groups.
Visit our webpage at the link Math Center or
http://www.niagaracc.suny.edu/studentlife/mathcenter.php?section=st
udent-life&subsection=academic-assistance
Location: Room C-231
Phone: (716) 614-6872
Fall/Spring Hours (subject to change):
Hours
Monday
9 a.m. – 7:30 p.m.
Tuesday
9 a.m. – 7:30 p.m.
Wednesday
9 a.m. – 7:30 p.m.
Thursday
9 a.m. – 7:30 p.m.
Friday
9 a.m. – 3 p.m.
Saturday
11 a.m. – 2 p.m.
Summer Hours (subject to change):
Daytime Hours
Evening Hours
Monday
10:15 a.m. - 1:15 p.m.
Closed
Tuesday
10:15 a.m. - 1:15 p.m.
Closed
Wednesday
10:15 a.m. - 1:15 p.m.
Closed
Thursday
10:15 a.m. - 1:15 p.m.
Closed
Friday
Closed
Closed
NCCC is an AA/EEO Institution
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