NORTH KESTEVEN DISTRICT
COUNCIL
Health & Safety Law Enforcement
Plan - 2009/10
1
HEALTH AND SAFETY LAW ENFORCEMENT PLAN
INTRODUCTION
Local authorities (LA’s) have responsibility for the enforcement of health and safety
legislation in a range of business premises including offices, shops, warehouses,
restaurants, pubs, hotels, etc.
Section 18(4) of the Health and Safety at Work etc Act 1974 requires local
authorities to perform their mandatory duties in accordance with guidance from the
Health and Safety Commission (HSC). This guidance commonly known as ‘section
18 guidance’ is therefore mandatory.
The guidance notes issued by the HSC under section 18 contain the broad
principles which the HSC wishes LA’s to adopt in enforcing health and safety
legislation. They provide a framework within which LA’s should operate so that
HSC can be confident that they are making adequate arrangements for
enforcement.
This Service Plan sets out how the Council will plan, manage and deliver its health
and safety enforcement service and how it will be revised annually to inform
Members of the health and safety law enforcement service activities.
1.0
SERVICE AIMS AND OBJECTIVES
1.1
Aims and Objectives
It is the Council’s objective to ensure that businesses within the District for
which the Council has enforcement responsibility (as determined by the
Health and Safety (Enforcing Authority) Regulations 1998) are operated in a
manner which safeguards the health and safety of their employees,
contractors and others who should have cause to enter their premises.
The health and safety objectives of the Food/HSW/Licensing team are to:
 Institute action on health and safety law enforcement in accordance with
Health and Safety Executive (HSE) guidance, North Kesteven District
Council’s Corporate Enforcement Policy and departmental procedures.
 Undertake a programme of planned health and safety inspections of
commercial premises in accordance with Health and Safety
Executive/Local Authorities Liaison Committee (HELA) circular
LA67/1(rev 3).
 Investigate workplace complaints which fall within the scope of the
service responsibilities.
 Investigate accidents and diseases arising out of work activities and
dangerous occurrences notified under the Reporting of Injuries, Diseases
and Dangerous Occurrences Regulations 1995.
2
 Provide advice and assistance to businesses to help them comply with
health and safety legislation.
 Respond to all requests for advice.
 Liaise with other enforcement bodies when appropriate, such as Local
Authorities, Health and Safety Executive, Fire Authority and the Police.
 Implement and review procedures to ensure compliance with the Health
and Safety Commission Section 18 guidance.
 Undertake structured consultation with stakeholders who use the service.
 Undertaken all of the above within defined timescales.
1.2
Links with Corporate Objectives
The Environmental Health Unit embraces the philosophies of the Council in
its method of operation, including a customer orientated service,
achievement of corporate targets, performance management, people
management and a drive towards continual quality improvement.
COUNCILS STRATEGIC OBJECTIVES
The Council’s vision, strategic objectives and corporate priorities are set out
in the Corporate Plan (see Appendix 1 for brief overview).
In addition to the Council’s broad corporate priorities, each service area has
identified its service action priorities which are published as Service Delivery
Plans on the Council’s website.
It should be noted that within the Environmental Health Unit there are
additional priorities that must be achieved year on year, which are not listed
in the Appendices to the Service Delivery Plan(s) but are nevertheless
essential to meet statutory requirements. A mechanism for the discharge of
these statutory duties is defined in the Council’s Constitution.
As indicated above, the Regulatory Services Division has its own Service
Delivery Plan. This defines a series of challenges for the year ahead
together with associated targets and performance indicators.
With particular regard to Health and Safety at Work, the following are
identified for action in the year 2009/10.
1. To meet in full the proactive and reactive work programme in
accordance with the matrices below.
Reactive Work – Food/Health and Safety Team:
Task
Indicator(s)
Health and Safety % first response in
98%
RFS
1 working day
3
Target
Accident
Investigations
All Food/Health and
Safety
team
complaints
% first response in 5 98%
working day
% closed in 60 98%
working days
Planned Work – Food/Health and Safety Team
Task
HSW premises
inspections in
accordance with HELA
Guidance
Indicator
Target
% of planned visits or 100%
contacts made in year
Note – The above targets will be monitored at monthly QA meetings.
2. The team will continue to contribute to a county-wide Retail Enforcement
Pilot and participate in the Primary Authority scheme.
3. The team will actively distribute targeted information on Health and
Safety to support new businesses.
4
The team will continue to update the Council’s website with topical
information on Health and Safety related subjects. It will also look to
work with partner organisations to deliver supportive, educational
campaigns on various Health and Safety related topics.
5. The team will engage in FIT3, targeting key areas of health and safety
whilst having regard to national (HSE), county and local priorities.
6. We will consolidate the Broadly Compliant outcome as a measure of
performance/compliance against Health and Safety standards.
7. We will contribute to the organisation of at least one training event or
SHAD for local businesses in accordance with our commitment to FIT3.
8. The team will implement the new RDNA competency framework for
staff.
Other key tasks, targets and performance indicators are set out in detail in
the Regulatory Services Division’s Service Delivery Plan for 2009/10
(Revised: May 2009).
Monitoring of performance indicators is ongoing via Scrutiny Committees
and monthly Quality Management Meetings in order to promote high
standards and continual sustainable improvement.
4
2.0
BACKGROUND
2.1
Profile of the Authority
North Kesteven is one of seven districts in Lincolnshire and is a
predominantly rural area in the centre of the County. It covers an area of
356 square miles or 92,000 hectares, of which 94% is classified as green
space, which includes agricultural land and open space.
The District is characterised by small settlements, large areas of arable
farmland, with over 80% of the population living in rural settlements or a
market town.
The settlements range in size from hamlets of fewer than 100 people to the
District’s two towns of Sleaford, with more than 12,000 people, and North
Hykeham with over 11,000. The District has a total population of 103,200.
About a quarter of North Kesteven’s residents live in communities in the
Lincoln “fringe”, the area immediately surrounding Lincoln City. Another
quarter live in Sleaford and North Hykeham and a further quarter in 57
communities with fewer than 1,000 people. The remaining quarter includes
those communities, not in the Lincoln fringe, with more than 1,000 people.
The District has 78 parishes, including Sleaford and North Hykeham, 71 of
which have local councils or parish meetings.
Currently 84% of the houses in the District are owner occupied, 11% are
rented from the District Council and 5% are rented from private landlords.
Employment and Unemployment
There are around 24,000 jobs in the District with significant numbers of them
in food processing. Although traditionally an agricultural area, employment
in agriculture now accounts for only 2,500 jobs, or about 10% of the total.
Employment in catering and related areas is now 20% of all employment
and the Royal Air Force with its bases at Cranwell, Digby and Waddington is
also a major employer.
Over 90% of the 2,500 firms in the District employ fewer than 25 people and
only 1% employ more than 200.
The unemployment rate is significantly below the national average, being
1.2% in North Kesteven compared with 1.9% in Lincolnshire, 2.1% in the
East Midlands and 2.2% nationally. However, wages are also low.
2.2
Organisational Structure
Political Structure
In April 2001, North Kesteven District Council adopted a new constitution.
Key features are as follows:
5

Members are elected every four years, the last election being in May
2007.

Annually Members elect a Leader and an Executive Board, comprising
six Members.

Three Overview & Scrutiny Panels, politically balanced with thirteen
Members each, are appointed annually. Every Member not on the
Executive has the opportunity to sit on a Panel. One such panel is the
”Environment and Communities” Panel.

Two Area Planning Committees, north and south, politically balanced
with approximately twenty Members each are appointed annually.

A Standards Committee is appointed annually, as are appointments,
appeals and licensing panels.
Decisions
The full Council are responsible for such matters as:





Member Allowances;
Budgets;
Rent;
Council Tax levels;
Strategic framework.
All other decisions are taken by either the Executive Board or the Council
Officers, acting in accordance with a scheme of delegation.
Role of Overview and Scrutiny Panels
These monitor the performance management process and
development; they are able to “call in” Executive Board decisions.
policy
Forward Plan
A Forward Plan, detailing significant issues to be considered by the
Executive Board is published monthly and covers a four-month period from
the date of publication.
Standards Committee
This Committee promotes and maintains high standards of conduct within
the Council and assists Members to follow the Council’s Code of Conduct
and ensures appropriate training of Members; The Committee comprises six
District Council Members, plus four independent members of the public and
two Parish Council representatives.
6
Departmental Structure
The Environmental Health Unit is part of the Regulatory Services Division
and is one of many which translate the Council’s policies into service
provision for its customers. The main services of this Unit can be
summarised as follows:
1.
The provision of advice and information on Environmental Health
matters to the community, traders, workers and visitors to the District.
2.
The investigation of complaints and
Environmental Health referred to the Unit.
3.
Programmed activities covering inspection of places, premises and
products with regard to food, health and safety, housing, animal
welfare, public health and pollution including monitoring.
4.
The enforcement of Environmental Health legislation.
5.
The licensing or registration of persons and premises in regard to
Environmental Health legislation.
6.
Services for which charges are made, including a range of pest
control services.
7.
The provision of advice and information to the Council and other
organisations relating to matters which the Unit has been requested
to comment upon, such as planning and building regulation
applications, land search enquiries and Premises License
applications under the Licensing Act 2003.
8.
The promotion and enforcement of Smokefree laws, contained within
the provisions of the Health Act 2006.
notifications
concerning
An organogram of the Regulatory Services Division, which includes the
Environmental Health Unit is set out overleaf. All line management
responsibility is defined by the use of an unbroken line. Inter-functional
responsibilities are shown by the use of a broken line.
7
Head of Regulatory
Services
Secretary/PA
Principal EHO
Food/HSW/
Licensing
Licensing
Manager
EHO
Principal EHO
Env Protection
Admin
Officer
EHO
EHO
Admin
Officer
Licensing
Officer P/T
EHO
Licensing
Enf. Officers
X 2 P/T
EHO
Senior Tech
Officer
Tech Officer
Tech Officer
Environment
Manager
DSO
Metheringham
Neighbourhood
Enforcement
Team
Tree
Officer
Tree
Officer
EPTO
EHO
ASB x 2
Student
EHO
Tech Officer
Open
Spaces
Officer
PEO
Head of
Building Control
Revenues
Manager
Client
Operations
Officer
Waste
Minimisation
Officer
Gen Labour
Supervisor
General
Operative
PEO P/T
General
Operative
Tech Officer
General
Operative
Tech Officer
8
Env
Officer x2
Car Park
Attendant x2
Organisation
Overall daily control of the Environmental Health Unit is a function of the
Head of Regulatory Services, who reports to the Deputy Chief Executive.
Responsibility and Authority
2.3
1.
The Deputy Chief Executive is ultimately responsible for the quality of
the service provided and the implementation of policy laid down by
the Council.
2.
The Head of Regulatory Services is responsible for ensuring that
adequate resources in terms of time, equipment, training etc., are
available for the implementation of the Quality System and Unit’s
Services. He is also responsible for guiding the direction of the Unit’s
Management Team, to translate Council policies into service delivery.
In addition he has certain delegated responsibilities and authority as
laid down in the Council’s Standing Orders.
3.
The Principal EHO’s have responsibility for the operational function of
their respective sections which include projects and tasks, and
verification and control of any non-conformity which may occur in the
course of the work carried out. They are also responsible for the
implementation and maintenance of the Quality System for their
respective Sections and for ensuring that their respective staff
understands procedures and guidelines.
4.
The District Environmental Health Officers/Technical Officers are
responsible to their respective Principal EHO for the activities directly
specified in the Unit’s Quality Procedures Manual.
5.
Specialist services provided to the Unit, for example by a public
analyst, are purchased through an “Approved Suppliers” list, having
regard to quality procedures relating to purchasing.
Scope of the HSW Enforcement Service
A team of qualified Environmental Health Officers and three Technical
Officers deliver the health and safety enforcement service. Their work in
regard to health and safety broadly involves:
(a)
The inspection of premises to ensure satisfactory standards of health
and safety are maintained.
(b)
The investigation of complaints regarding working conditions and
practices.
(c)
The investigation of accidents at work.
(d)
A “Responsible Authority” role in regard to Alcohol, Entertainment
and Late Night Refreshment licensing and, more recently, Gambling
licensing.
9
(e)
Enforcement of Smokefree laws in workplaces.
The Food/HSW team is also responsible for delivering:
Food Safety
(a)
The inspection of all food premises together with vehicles, stalls and
other related premises to ensure satisfactory standards of hygiene
and food safety are maintained.
(b)
The approval and control of premises under Regulation 853/2004.
(c)
The establishment of fitness/unfitness of food.
(d)
The investigation of complaints regarding food and food premises.
(e)
The investigation and control of food-borne disease.
(f)
Facilitation of the provision of food hygiene training courses for
persons engaged in the food industry and other target groups.
(g)
The proactive sampling of foodstuffs.
(h)
Responding to Food Hazard Warnings or generating such warnings
where a National emergency is indicated.
(i)
Responding to requests for export certification of foodstuffs, checks
on imported foodstuffs, food surrender, and advice from
new/proposed/existing businesses etc.
(j)
The promotion of food safety through support for National Food
Safety Week, educational campaigns in local schools, the Council’s
website and the generation of press releases on the subject of food
safety.
Health Promotion
The initiation of pro-active schemes to address areas of local, national and
international concern regarding environmental health matters.
Infectious Disease Control
The control and reporting of communicable disease, other than food borne
disease.
General Environmental Health
(a)
The licensing and registration of relevant premises.
(b)
The inspection and licensing of caravan sites and exercising of
functions regarding encampments of itinerants and gypsies.
10
2.4
(c)
The exercising of functions regarding health, safety and welfare in
respect of the breeding and keeping of animals.
(d)
The enforcement of Sunday Trading laws.
Service Availability
Office hours are 8.15 am – 5.15 pm Monday to Thursday and 8.15 am –
4.45 pm Friday. Inspections and investigations are often necessary outside
those times. An emergency out of hours service is available through a
central Hotline who refer urgent matters to the duty EHO for attention.
The service is also accessible through the Council’s Info-links and via Local
Access Points. Their opening times are publicised locally. Remote access
to the service is provided from the Info-links and Parish Offices in some
cases via Flare EHS, which is available at some of these outlying offices.
2.5
Enforcement Policy
Officers are expected to abide by the Council’s formal Enforcement Policy
and health and safety enforcement procedures at all times. These
encourage officers to use powers sympathetically and relative to the
seriousness of the situation.
They seek to reflect the principles set out in the Regulator’s Compliance
Code, to which the Council is committed. The policy also takes account of
other guidance issued to local authorities by the Government, the Health
and Safety Executive and LACORS. A flyer is available which gives an
overview of the enforcement policy document.
In considering any formal action the Officers will, in addition to the Corporate
Enforcement Policy, use the HSE’s Enforcement Management Model (EMM)
to aid decision making where breaches of health and safety legislation are
identified.
3.0
SERVICE DELIVERY
3.1
Programmed Inspections
The authority has to prioritise the health and safety inspection of local
businesses based on the risks they pose to employees and others affected
by the work activity. This enables limited resources to be targeted at those
employers and activities which pose the greatest risk to the health and
safety of employees or the public.
11
The selection of premises to be included into this year’s planned inspection
programme will take into account the Health and Safety Commission’s
(HSC) current strategic plan which focuses on the key areas of:
-
Workplace Transport
Falls from height
Stress
Slips and trips
Repetitive strain and upper limb disorders
Demands on the Service
The following table details the number and type of businesses for which the
Council has health and safety enforcement responsibility.
NUMBER OF BUSINESSES 2009/10
PREMISES TYPE
(2008/9 IN BRACKETS)
Retail Shops
(320)
Wholesale shops, warehouses and fuel
storage depots
(19)
308
26
Offices
(215)
272
Catering, restaurants and bars
(419) 427
Hotels, camp sites and other short stay
accommodation
(56) 56
Residential care homes
(21)
22
Leisure and cultural services
(49)
64
Consumer services
(139) 148
Other
(24) 23
Total
(1262)
1346
The following table details the number of businesses categorised by risk rating.
The risk rating scheme is defined in the Health and Safety Executive/Local
Authorities Enforcement Liaison Committee (HELA) Local Authority Circular
67/1(rev3).
CATEGORY
NUMBER OF BUSINESSES 2009/10
(2008/9 IN BRACKETS)
A (high risk)
B1
B2
B3
B4
C (low risk)
Unrated
Total
(2)
(6)
(32)
(110)
(278)
(804)
(30)
(1262)
12
1
8
31
114
287
881
24
1346
Number of inspections and other visits carried out:
INSPECTIONS /
INTERVENTIONS
179
326
161
275
452
465
2003/4
2004/5
2005/6
2006/7
2007/8
2008/9
3.2
OTHER VISITS
TOTAL
57
32
34
30
32
7
236
358
195
305
484
472
Non Programmed Work
In addition to the programme of inspections above, demands are also
placed on the service in the following areas:
Initial Inspections of New Businesses
Inspection of new or previously unregistered premises. These are dealt with
on a risk based approach. Those posing greatest risk (from the information
provided) will be given priority.
Revisits
Revisits will be determined by the nature of the contravention(s) and the
hazards posed to employees, contractors, members of the public etc.
It is very difficult to predict the number of additional visits the above will
generate.
Health and Safety Complaints
100% of complaints by employees or others concerning existing health and
safety standards in a place of work are appropriately investigated and dealt
with having regard to the Health and Safety at Work etc Act 1974,
subordinate legislation, Approved Codes of Practice and guidance issued by
the Health and Safety Commission and Executive.
Complaints about Council services are dealt with in accordance with the
corporate complaints procedure..
Advice to Business
Officers will respond to all requests for advice and will work with businesses
to help them to comply with the law and encourage the use of best practice.
This is achieved through a range of activities:



Advice given during the course of inspections and other visits.
Provision of advice leaflets.
Responding to enquiries, via telephone, personal visit or by letter as
appropriate.
13

Organising seminars and workshops on topical subjects.
Investigation into Accidents, Diseases and Dangerous Occurrences
Reports of accidents, diseases or dangerous occurrences are received via
the HSE’s Incident Contact Centre (ICC) website, also by telephone,
facsimile and by post. The ICC website is checked on a daily basis and
relevant notification reports are downloaded.
Priority is given to the investigation of accidents or incidents which
demonstrate the following features:





Fatalities, serious injuries or cases of ill health or dangerous occurrences
Potentially serious events, dangerous occurrences
Investigations which support HSE strategies/initiatives
Incidents where there appears to be a serious breach of the law
Incidents which recur in a particular trade or business.
In carrying out the above duties, officers are required to operate in
accordance with the Unit’s documented health and safety procedures.
3.3
Liaison Arrangements
Arrangements are in place to ensure that enforcement action taken in the
District is consistent with the HSE and our neighbouring local authorities and
include:
3.4

Consultation with the Health and Safety Executive (HSE) in
circumstances where there may be a shared enforcement role/interest.

Membership of the Lincolnshire Chief Environmental Health Officers
Health and Safety Liaison Group which has, for example:
o
o
o
o
o
Developed common protocols.
Organised consistency training events and exercises.
Organised and conducted inter-authority audits.
Liaised with other Health and Safety Liaison Groups.
Liaised with Local Authority Co-ordinators on Regulatory Services
(LACORS).

Consultee to the Licensing and Land Charges Section.

Consultee for relevant Planning and Building Control applications.

Participation in an inter-authority audit scheme.
Health and Safety Promotion
Promotional activities will include:

Publication of Health and Safety Information on the Council’s website,
with links to other sites of interest.
14

4.0
Distribution of information and organisation of training workshops as part
of the FIT3 initiative.
SUMMARY OF ACTION PLAN FOR 2008/09
1
2
3
4
5
6
7
4.1
Proposed Objectives
Implement HELA priority topic
inspection approach regime
Respond to all requests for advice
and complaints.
Continue to develop partnership
working with the HSE
Carry out 100% of high risk
(categories A, B1 and B2) premises
inspections.
Implement a procedure for dealing
with health and safety in low risk
premises (category B3, B4 and C).
Investigate 100% of reported
fatalities, major injuries and
dangerous occurrences at work.
Act as consultee under Licensing
Act 2003.
Action Taken
Carrying out topic based
inspections and in addition
assisting HSE with campaigns.
Completed 100% to target.
Joint initiative undertaken and
sustained on FIT3 and MGS.
100% high risk inspections
completed
Completed. Policy in place –
Self assessment questionnaires
now sent out and followed up
with inspections as necessary.
Accident response target met.
Actioned, with significant work as
‘Responsible Authority’.
Benchmarking
The authority is involved in benchmarking exercises with the other
Lincolnshire Authorities and also carries out benchmarking with a group of
similar authorities known as the G16 group. A Hampshire Matrix of
standardised performance indicators is produce to assist with the
benchmarking process.
5.0
ACTION PLAN FOR 2009/10
1. Carry out 100% of high risk (category ‘A’, B1 and B2) premises
inspections (taking due account of 3 below).
2. Respond to all requests for a service within agreed response times.
3. Engage in partnership working with the HSE on its Priority Topic
Inspection programme and other initiatives such as FIT 3 and Moving
Goods Safely.
4. Deal with category B3, B4 and C (low risk) premises via inspection or
use of an alternative enforcement strategy, but full inspect of a minimum
of 10% of the lower risk premises is required.
5. Investigate 100% of reported fatalities, major injuries and dangerous
occurrences at work, and other accidents on a risk based approach.
15
A number of areas have been identified for improvement in the coming year:

We will look to update our database of business premises and evaluate
and/or undertake inspections of these premises at the required
frequencies.

We will undertake preliminary inspections/assessments of at least 50% of
these newly identified premises.

We will carry out a survey of at least 25% of our business customers
during the year and review and act upon the findings of the survey.

We will sustain the implementation of the new Smokefree laws in order to
protect workers from second-hand smoke.

We will update all relevant quality procedures in their QMAP format.
6.0
RESOURCES
6.1
Financial Allocation
The table below sets out budget allocations in regard to health and safety
enforcement.
Original
Estimate
2009/10
(£)
General Environmental Health 104,400
(inc
Management
and
Administration)
Support Services
Corporate - Members,
1,300
Strategy
1,000
and Business Support
1,600
Chief Executive
Financial Services
500
Housing and Property Services
Legal Services
2,300
Customer Services
9,800
Graphics
600
Information Technology
5,200
Human Resources
Total
126,700
* Based on 2.3FTE staff working on Health and Safety out of 14FTE Env
Health Staff.
16
6.2
Staffing Allocation
PEHO
(FTE)
DEHO
(FTE)
EHTO
(FTE)
Food
Safety
0.5
2.1
HSW
0.1
Other
Total
CONSULTANT
(FTE)
TOTAL
(FTE)
ADMIN
SUPPORT
1.4
4.0
0.27
0.8
1.4
2.3
0.08
0.4
0.1
0.2
0.7
1
3
3
7
Breakdown by Subject
Food Safety
Management
Inspections/SFBB
Revisits
Service Requests (general)
Home Authority Principle
Advice to Businesses (beyond SFBB)
Food Sampling
Control of Food Poisoning and Infectious
Disease
Food Hazard Warnings
Liaison with other Organisations
Health Promotion
TOTAL
FTE 2009/10
0.4
2.3
0.15
0.35
0.05
0.15
0.1
0.3
Health and Safety at Work
Management
Inspections
Service Requests
Revisits
Special Surveys
Training / Other Visits
Accident Investigations
FTE 2009/10
0.1
0.9
0.05
0.1
0.05
4.0
1.0
TOTAL
17
0.3
2.3
0.35
Other
Other
Management
Corporate Tasks
Sunday Trading
Caravan Sites
Licensing / Registrations including: Animal
Establishments, Skin Piercing etc
Building Control / Planning Consultations
Disposal of Dead Bodies
TOTAL
6.3
FTE 2009/10
0.1
0.4
0.2
0.7
Staff Development Plan
All staff are included in the generic training plan contained within the
Investors in People documentation and controlled by the Unit’s Quality
System. Individual training requirements/requests are considered on merit
having regard to each team member’s mandatory requirement to fulfil a
minimum of 20 hours continued professional development each year and
the need for specialist training. Two members of the team hold Chartered
status (of the CIEH) and accordingly are required to undertake at least 30
hours of training. Training is provided either corporately in-house, via an
annual analysis of training needs, alternatively, external facilitation is
provided via seminars, workshops or by formal structured courses leading to
recognised professional and managerial qualifications.
Training proposed for the 2009/10 financial year is set out overleaf.
Budgetary provision for this year, for the Food/HSW/Licensing Team, is
£2,500.
The programme appears rigid but in fact has a degree of flexibility within it,
to allow for officers to attend more relevant courses if they were to emerge
during the year. For example, it is anticipated that training courses on FIT3
will be offered by the Health and Safety Executive during the year ahead.
Their training will probably be free of charge to one or two officers, and
through them, cascade training will be organised for the remainder of the
team.
18
John Gibson
Mark Stuart
Margaret
Biggin
Helen Pates
5
6
5
6
Christopher
Pond
Ann
Alexander
Joyce
Robinson
Student
EHO
Anne Smith
5
TOTAL
5
£125
5
£325
£150
30
6
£0
£730
60
60
£0
5
5
6
4
5
6
19
5
4
3
24
3
£0
£120
£0
£500
£0
6
3
3
12
3
3
12
3
3
3
3
3
3
6
3
12
£450
4
£0
5
5
5
5
6
£100
£0
Emergency Planning
Accident investigation skills workshop – Kelham
Hall – 13 May 2009
FIT3 Training courses (various)
Vacuum Packing – FSA funded – date to be
confirmed
Regional Conference Nottingham University 7-8
May 2009.
QMAP update training – in house
Diploma in Health and Safety Law enforcement
Civica update training
HPA East Midlands Symposium – 5 June 2009 –
Springfield Hse, Grantham
Private water supplies and water quality
The Big Picture – ID study day hosted by HPA –
Sept 2009
Higher certificate in Food Premises Insopection.
FSA – Traffic light system for Healthy eating
options
Successful implementation of SFBB –
Highfield.co.uk
Leeds/Warwick Applied Microbiology – April
2009.
HACCP for enforcement officers
FOOD/HSW TEAM TRAINING 2009/10
5
5
5
6
5
£0
TOTAL
HOURS
22
28
29
31
28
117
15
9
121
400 hrs
£2500
7.0
QUALITY ASSESSMENT AND REVIEW
7.1
Arrangements are in place to ensure that enforcement action taken in the
District is consistent with our neighbouring local authorities and include:
7.2

Consultation with the Health and Safety Executive (HSE) to inform on
circumstances which may have either an enforcement interest or shared
enforcement role.

Membership of the Lincolnshire CEHO Health and Safety Liaison Group
which has, for example:
o
o
o
o
o
Developed common protocols/procedures.
Organised consistency training events and exercises.
Organised and conducted inter-authority audits.
Liaised with other Health and Safety Liaison Groups.
Liaised with LACORS

Peer review in accordance with departmental Quality Procedures.

Shadowing inspections.

Officers occasionally carry out joint inspections which also aids
consistency.

Consideration of performance at 6-monthly management review.
Customer Surveys
As part of our ongoing assessment of performance, surveys are undertaken
to gauge customer satisfaction, or otherwise, with the health and safety law
enforcement service. Surveys are undertaken as follows:

Routinely, on a monthly basis, a maximum of 10, or 33%, of all persons
making complaints/enquiries regarding health and safety are surveyed
to ascertain their opinions on various aspects of the service. The
returned questionnaires are reviewed on a quarterly basis with a view to
instigating improvements when valid criticisms or helpful suggestions
are received.

Ad-hoc surveys are undertaken in accordance with an agreed sampling
programme.

A new survey has been introduced to measure the percentage of
business customers who feel they have been treated fairly by the
inspectorate and/or the contact has been helpful. This will enable
reporting against NI 182.
John Gibson
Principal EHO
May 2009
20
APPENDIX 1
North Kesteven District Council's Objectives and Priorities
The vision, strategic objectives and corporate priorities for North Kesteven Local
Strategic Partnership and North Kesteven District Council are set out below
(approved by the Local Strategic Partnership on 26 February 2008 and North
Kesteven District Council on 28 February 2008).
Vision: 100 Flourishing Communities.
Strategic Working in partnership to improve the quality of life, economic
Objectives: performance and environmental sustainability of North
Kesteven; and
Inspiring community participation in the delivery of public
services and the achievement of community aspirations.
Corporate Community Wellbeing - to promote the wellbeing, safety, and
Priorities: health of North Kesteven’s 100 Flourishing Communities,
maintaining local services, supporting vulnerable people, and
promoting respect;
Managing Change - to encourage sustainable communities,
with a focus on affordable housing, local services and local
infrastructure;
A Sustainable Future - to minimise waste, maximise energy
efficiency and promote sustainable development;
A Vibrant Economy - to encourage economic development,
support business growth, and develop tourism; and
Better Transport - to promote cost-effective transport options
and the development of cycling and walking initiatives.
21
Abbreviations
LA
HSE
HSC
HELA
LAU
ELO
EHO
EMM
IAA
CIEH
HSWA
SHAD
RDNA
Local Authority
Health and Safety Executive
Health and Safety Commission
Health and Safety Executive/Local Authority
Enforcement Liaison Committee
Local Authority Unit (of the Health and Safety Executive)
Enforcement Liaison Officer
Environmental Health Officer
Enforcement Management Model
Inter-authority audit
Chartered Institute of Environmental Health
Health and Safety at Work etc Act 1974
Safety and Health Awareness Day
Regulators’ Development Needs Analysis
22