20263- Test1 v1 Answers
1 Ans: D
Level: Medium
Learning Outcome: 1.2
Feedback: IT can enable an organization to accomplish all of the above as displayed in the figure
Business Benefits and Information Technology Project Goals.
2 Ans: A
Level: Easy
Learning Outcome: 1.3
Feedback: This is the definition of information.
3 Ans: A
Level: Medium
Learning Outcome: 1.3
Feedback: If an organization operates with an information-functional culture it will have a great degree of difficulty operating.
4 Ans: C
Level: Hard
Learning Outcome: 1.1
Feedback: Microsoft’s IPO is not one of Friedman’s flatteners.
5 Ans: B
Level: Medium
Learning Outcome: 1.1
Feedback: Thomas Friedman believes that the world became flat.
6 Ans: D
Level: Easy
Learning Outcome: 1.6
Feedback: This is the definition of competitive advantage.
7 Ans: C
Level: Easy
Learning Outcome: 1.6
Feedback: This is the definition of environmental scanning.
8 Ans:B
Level: Medium
Learning Outcome: 1.6
Feedback: Frito Lay uses environment scanning extensively.
9 Ans: C
Level: Medium
Learning Outcome: 1.7
Feedback: The answer should be the threat of substitute products or services, not substitute buyers.

10 Ans: A
Level: Medium
Learning Outcome: 1.7
Feedback: This is the definition of supplier power.
11 Ans: A
Level: Easy
Learning Outcome: 1.7
Feedback: This is the definition of reverse auction.
12 Ans: D
Level: Easy
Learning Outcome: 1.8
Feedback: Business process strategy is not a part of Porter’s Three Generic Strategies.
13 Ans: A
Level: Medium
Learning Outcome: 1.9
Feedback: This is the definition of primary value activities.
14 Ans: C
Level: Easy
Learning Outcome: 1.3
Feedback: This is the definition of KPIs.
15 Ans: C
Level: Medium
Learning Outcome: 1.3
Feedback: Most companies measure the traffic on a Web site as the primary determinant of the Web site’s success.
16 Ans: D
Level: Medium
Learning Outcome: 1.4
Feedback: The CIO performs all of the above.
17 Ans: D
Level: Hard
Learning Outcome: 2.6
Feedback: All of the above are results from an effective and efficient SCM system.
18 Ans: B
Level: Medium
Learning Outcome: 2.7

Feedback: Charles Schwab implemented a successful CRM system that paid for itself in less than two years.
19 Ans: C
Level: Easy
Learning Outcome: 2.7
Feedback: CRM is not just a technology, but a strategy that an organization must embrace on an enterprise level.
20 Ans: B
Level: Easy
Learning Outcome: 2.9
Feedback: This is the definition of business process.
21 Ans: C
Level: Easy
Learning Outcome: 2.8
Feedback: This is the definition of ERP.
22 Ans: D
Level: Easy
Learning Outcome: 2.3
Feedback: A DSS can perform all of the above.
23 Ans: C
Level: Easy
Learning Outcome: 2.2
Feedback: This is the definition of drill-down.
24 Ans: B
Level: Easy
Learning Outcome: 2.2
Feedback: This is the definition of slice-and-dice.
25 Ans: A
Level: Easy
Learning Outcome: 2.4
Feedback: This is the definition of digital dashboards.
26 Ans: A
Level: Easy
Learning Outcome: 2.5
Feedback: This is the definition of neural network.
27 Ans: D
Level: Easy
Learning Outcome: 2.5

Feedback: This is the definition of genetic algorithm.
28 Ans: C
Level: Easy
Learning Outcome: 2.2
Feedback: Executive information systems, decision support systems, and transaction processing systems is the top-down organizational levels of information technology systems.
29 Ans: D
Level: Medium
Learning Outcome: 2.1
Feedback: All of the above are examples of transactional information
30 A
31 Ans: B
Level: Easy
Learning Outcome: 3.1
Feedback: This is the definition of digital Darwinism.
32 Ans: D
Level: Easy
Learning Outcome: 3.1
Feedback: All of the above are examples of disruptive technologies as displayed in the figure companies that capitalize on disruptive technology.
33 Ans: C
Level: Easy
Learning Outcome: 3.3
Feedback: This is the definition of HTTP.
34 Ans: D
Level: Easy
Learning Outcome: 3.3
Feedback: All of the above are reasons for the growth of the WWW.
35 Ans: B
Level: Easy
Learning Outcome: 3.3
Feedback: This is the definition of information richness.
36 Ans: D
Level: Easy
Learning Outcome: 3.4
Feedback: This is the definition of a kiosk.
37 Ans: C
Level: Easy

Learning Outcome: 3.5
Feedback: This is the definition of ISP.
38 Ans: D
Level: Easy
Learning Outcome: 3.7
Feedback: This is the definition of blog.
39 Ans: B
Level: Easy
Learning Outcome: 3.7
Feedback: This is the definition of associate program.
40 Ans: C
Level: Easy
Learning Outcome: 3.7
Feedback: This is the definition of viral marketing.
41 Ans: C
Level: Medium
Learning Outcome: 3.7
Feedback: EDI is an online business payment method, not consumer payment method.
42 Ans: D
Level: Easy
Learning Outcome: 3.8
Feedback: This is the definition of click-through.
43 Ans: C
Level: Medium
Learning Outcome: 3.10
Feedback: M2G is not a valid type of e-government e-business model.
44 Ans: A
Level: Easy
Learning Outcome: 3.6
Feedback: This is the definition of e-business.
45 Ans: A
Level: Easy
Learning Outcome: 3.6
Feedback: This is the definition of B2B.

12
13
14
15
16
17
18
8
9
10
11
1
2
3
4
5
6
7
46 Ans: C
Level: Easy
Learning Outcome: 3.6
Feedback: This is the definition of click-and-mortar business.
47 Ans: B
Level: Hard
Learning Outcome: 3.6
Feedback: Amazon.com is a pure-play business, it does not have any physical stores.
48 Ans: D
Level: Medium
Learning Outcome: 3.9
Feedback: Increased liability is an e-business challenge.
49 Ans: C
Level: Medium
Learning Outcome: 3.9
Feedback: Decreased cost is an e-business benefit.
50 Ans: A
Level: Medium
Learning Outcome: 3.9
Feedback: A loyalty fee is not a valid type of e-marketplace revenue model.
TEST 1 V2
42
43
44
45
46
47
48
D
C
A
A
C
B
D
11
12
13
14
15
16
1
49
50
9
10
A
D
A
C
C
D
D
C
A
C
A

43
44
45
46
37
38
39
40
41
42
47
48
49
50
33
34
35
36
27
28
29
30
31
32
23
24
25
26
19
20
21
22
34
35
36
37
20
21
22
23
24
25
38
39
40
41
32
33
18
19
26
27
28
29
30
31
6
7
8
17
2
3
4
5
D
B
D
C
B
C
D
C
B
A
D
B
C
C
A
C
B
C
A
C
C
D
A
D
D
C
B
D
A
A
C
B