ISM 4480-601 Spr 2006 Dr. Kearns The University of South Florida College of Business Information Systems ISM 4480-601 Electronic Commerce Systems Spring 2006 Professor: Office: E-Mail Address Blackboard: Class Location: Class Hours: Web Site: Grover S. Kearns, PhD, CPA COB 304 stpetebay@yahoo.com https://my.usf.edu/ DAVIS 200 Tuesday 2:00-4:50 pm www1.stpt.usf.edu/gkearns/ Office Hours: T 10:00-Noon W 10:00-Noon R 10:00-Noon or by appt. Phone: 727-553-4085 REQUIRED TEXTS: G. Schneider, Electronic Commerce, 6th Edition Thomson Course Technology, 2006 ISBN: 0-619-21704-9 J. Niederst, Learning Web Design, 2nd Edition, O’Reilly, 2003. ISBN: 0-596-00484-2 OPTIONAL: J. Niederst, Web Design in a Nutshell, 2nd Edition, O’Reilly, 2001. ISBN: 0-596-00196-7 (Available at the Library Reserve Desk) PREREQUISITES: Students are expected to have completed CGS1100, CGS2100, ISM3011, or an equivalent introductory MIS course. If you lack a prerequisite, see the instructor immediately! GRADE POINT: Undergraduate students who enter USF under the 2001-2002, or later, catalog are required to earn a grade of C- or better in every undergraduate core class and an overall GPA of 2.0 for all undergraduate core classes. OBJECTIVES: This course is designed to familiarize students with the opportunities and challenges associated with electronic commerce, to explore the technologies used in implementing e-business systems, and to develop the practical skills needed to design and develop effective Web sites. Evolving Internet standards and protocols will also be examined. Through a combination of lectures, hands-on exercises, and class discussion, students will learn how to plan and construct effective Web sites to achieve the strategic objectives of an organization. Class discussion and exam questions will foster critical thinking. Class exercises and group projects will foster team skills and experiential learning. BLACKBOARD SITE: Assignments, grading rubrics, class documents, and any schedule changes will be posted on Blackboard (BB). Students are responsible for monitoring this site on a regular basis. You can set up your NetID at https://una.acomp.usf.edu/. After setting up your NetID, you can access Blackboard at https://my.usf.edu/. Once you are able to access Blackboard, you can change the default e-mail account to any account you wish. Powerpoint slides, html samples, and various EC links are available at http://www1.sptpt.usf.edu/gkearns/ EXAMS: Three exams will be given: Exam 1 will cover Ch. 1-4, Exam 2 will cover Chs. 5-8, Exam 3 will cover Chs. 9-11. Each will consist of MC, TF, short-answer, essay, and html questions. QUIZZES: In-class online quizzes will consist of multiple choice and true-false questions over material from the chapter covered in the prior class. Twelve quizzes will be given and the two lowest scores 1 ISM 4480-601 Spr 2006 Dr. Kearns will be dropped. Students must be able to access Blackboard by the second class in order to take quizzes online. Missed quizzes cannot be made-up for any reason. ASSIGNMENTS: HOME PAGE: By mid-semester, each student will develop a home page that will be published on a hosting site and posted to our guest book. The professor will announce appropriate free hosting sites. Limited lab assistance will be available for html. Hours tba. WEB E-BIZ PROJECT: Each student will provide a detail design plan for a proposed Web ebusiness site. Upon approval of the preliminary design, each student will develop Web pages for that site. Credit will be given to both the preliminary design and the final site. This involves creative skills. GROUP EC PROJECT: Students will be assigned to teams in the second week of class. Each group will complete a research project based on a typed proposal submitted in the 3rd class period. If you wish to be assigned with other students, you must notify the instructor, in writing, during the first class period. Group assignments will not be changed at a later date. The group will present the project during the last class period. LATE ASSIGNMENTS: A penalty of 10% of the grade per day will be assessed. After three days, the assignment cannot be submitted. ATTENDANCE & PARTICIPATION: Students are expected to attend all scheduled classes. A role will be taken each class period. Missing classes will count against borderline cases when final grades are assigned. Participation is expected and will help borderline students. There will be no makeup for missed quizzes. Make-up for exams will be given only in documented cases of extreme emergency. CLASS-TIME APPROACH: Classes will consist of lecture and discussion. Students should expect to spend at least seven hours outside of class each week on readings and assignments. PERFORMANCE ASSESSMENT: Letter grades will be assigned in this class using the +/- system as outlined below. The final letter grade will be determined based upon total points achieved throughout the semester. Points will be based upon the assessments below. Students who fail to participate fully in group projects will have their grade adjusted accordingly. Students who are having problems with the class materials are encouraged to seek immediate help from the professor during office hours or at an appointed time. In-Class Quizzes, 10 @ 10 pts Exams, 3 @ 100 Web Homepage E-Biz Web Site Group Paper Group Presentation Participation (maximum 10 points) total pts possible ... Points 100 300 25 25 35 15 XCR 500 GRADING 95.9% - 100% 90.9% - below 95.9% 89.9% - below 90.9% 86.9% - below 89.9% 81.9% - below 86.9% 79.9% - below 81.9% 77.9% - below 79.9% 71.9% - below 77.9% 67.9% - below 71.9% 64.9% - below 67.9% 57.9% - below 64.9% 55.0% - below 57.9% below 55.0% A+ A AB+ B BC+ C CD+ D DF Quality Points 4.00 4.00 3.67 3.33 3.00 2.67 2.33 2.00 1.37 1.33 1.00 0.67 0 The professor reserves the right to retain for pedagogical reasons the original of any student’s test, written assignment, paper, video, presentation, or similar work submitted by the student, either 2 ISM 4480-601 Spr 2006 Dr. Kearns individually or as a group project, for this class. Student names will be deleted from any retained item. ACADEMIC GPA REQUIREMENT: Undergraduate students who enter USF under the 2001-2002, or later, catalog are required to earn a grade of C-, or better, in every undergraduate core class and an overall GPA of 2.0 for all undergraduate core classes. COPYRIGHTS: Students may tape lectures and use slides from the Web for their own study, but may not sell these materials to others. BLACKBOARD and E-MAIL RESPONSIBILITIES: Course materials, assignments, syllabi, announcements, grades, etc., will be posted on Blackboard at https://my.usf.edu. You must have a USF NetID to access Blackboard. You can set up your NetID at https://una.acomp.usf.edu/. After setting up your NetID, you can access Blackboard at https://my.usf.edu/. Once you are able to access Blackboard, you can change the default e-mail account to any account you wish. It is imperative that you do so if you do not plan to use your USF mail account. You are responsible for any email I send to you through Blackboard. Assignments cannot be submitted via BB or email. This class requires the use of the Internet and e-mail. If you do not possess an e-mail account, you should obtain one from academic computing. Website: USF Academic Computing (http://www.acomp.usf.edu). To set up an email account online go to: https://una.acomp.usf.edu. OFFICE HOURS: Students are encouraged to seek individual assistance during office hours as needed. If a student has a conflict with office hours, a mutually convenient time will be worked out on an individual basis. Additionally, students are encouraged to email the instructor or a group member. Important Note: There are no office hours on the day of the exam and I will not answer exam-related questions on exam day. Additionally, I will not answer project-related questions on content the day a project is due. WITHDRAWAL DATES Withdraw with a “W” and tuition refund: January 13th 5 p.m. Withdraw with a “W” and no tuition refund: March 24th 5 p.m. CLASS PARTICIPATION AND PROFESSIONALISM: Students are expected to attend class and participate in class discussion where appropriate and/or when called on. Further, students are expected to conduct themselves at all times in a professional manner, including regular class attendance, alertness and interest in the class. Unprofessional behavior includes, but is not limited to, reading the newspaper in class after class has begun, being late for class, talking to one's neighbor excessively, leaving class, sleeping in class, or engaging in any other behavior that is disruptive or disrespectful. ATTENDANCE: Students are responsible for attending all classes and are responsible for any material missed. I will not re-teach the information outside of class. If you miss class, check BB and with a class mate. Excused absences are for signed medical excuses, observance of religious holidays, and deaths in the immediate family. INCOMPLETE (I) GRADES: An “I” grade may be awarded to an undergraduate student only when a small portion of the student’s work is incomplete due to circumstances beyond the control of the student and only when a student is otherwise earning a passing grade. “I” grades are to be used only in emergency situations. “I” grades are not to be used as a means of avoiding a poor grade. FINAL GRADES: The instructor will not disclose final grades prior to official release and notification by the University of South Florida. However, students may track their grades on Blackboard during the semester. 3 ISM 4480-601 Spr 2006 Dr. Kearns RELIGIOUS OBSERVANCES: Students who anticipate the necessity of being absent from class due to the observance of a major religious holiday must provide notice of the date(s) to the instructor, in writing, by the second class meeting. DISABILITIES: Please inform the instructor the first week of class if any special accommodations or arrangements will be necessary. CHANGES IN COURSE CALENDAR: Students are responsible for knowing about changes announced in class regarding the course calendar and/or due dates of assignments. Check Blackboard for announcements. The instructor reserves the right to make changes to the course calendar where deemed necessary. CONTINGENCY PLANNING: It is critical that students take responsibility for making backup copies of their work before turning the assignment in for credit. If a student(s) disk contains errors that make it unreadable (which DOES happen), the student(s) will be asked to provide another copy of their work. If no copy is readable, the student(s) will receive NO credit for the assignment. Please be careful to test your work fully before handing in. In particular, be sure you properly exit from the program before removing your disk, as this is the most common cause of disk failure. HONOR SYSTEM: Under the USF Honor System, each student is expected to observe complete honesty in all academic matters. Violation of the Honor System will be referred to the Honor Council. Note: The following are violations of the Honor Code: Copying another student’s homework, signing another student’s name on the attendance roster, copying another group’s disk or written work, using another student’s computer disk to print out your assignment, copying another student’s file onto your disk, and misrepresenting a reason for a missed exam. Punishment for academic dishonesty may result in an automatic “F” or “FF” in the course or action that may result in suspension or expulsion. For further information, see the USF Policy on Academic Dishonesty & Disruption of the Academic Process at http://www.ugs.usf.edu/catalogs/0304/adadap.htm GRADE FORGIVENESS: Grade forgiveness is limited to three USF courses with no more than one repeat per course. Accounting majors can use the forgiveness policy only once in upper level accounting courses. KEY LEADERSHIP SKILLS AND PERSPECTIVES: Numbers indicate levels 0-5. Interpersonal and Communication Skills Analytical and Critical Thinking Skills Information Technology Skills Reflective Thinking and Experiential Learning Ethical and Social Consciousness Multicultural Competence 3 (a) 3 (b) 5 (c) 2 (d) 3 (e) 2 (f) a. In-class discussions and group assignments. Students participate in group assignment and present findings in a Powerpoint presentation before class. b. Exams include a critical case-based essay. Web problems require critical thinking. c. Development of electronic commerce knowledge and web development skills. d. In each chapter, students will visit several actual web sites and will be responsible for evaluating sites for content, navigation, and effectiveness. e. Ch. 7 of the text deals with ethical issues associated with the e-commerce environment. f. Ch. 7 deals with the cultural and international aspects of global e-commerce. 4 ISM 4480-601 Spr 2006 COURSE GUIDE Tues No. 2-4:50 1 Jan 10 Dr. Kearns ISM 4480 - ELECTRONIC COMMERCE SPRING 2006 Reading Assignment Due/ Deliverables Due Course Syllabus and Organization. Class Syllabus Student Information Form. Introduction to Electronic Commerce (Ch. 1) Introduction to HTML Design, Coding, and Publication 2 Jan 17 Introduction to Electronic Commerce (cont.) Quiz 1: Schneider Ch. 1 Developing a basic Web page: HTML color, background, ordered and unordered lists, document and body tags, spacing, positioning, previously formatted text, tags and nesting, Schneider: Ch. 1 Niederest: Chs. 1-3 3 Jan 24 Technology Infrastructure: The Internet and World Wide Web (Ch. 2) Quiz 2: Schneider Ch. 2 Developing a basic Web site: Fonts, lines, headings, deprecated tags, absolute versus relative paths, anchors, links, images, banners, and buttons. Frames. Schneider: Ch. 2 E-BIZ Proposal Due Niederest: Chs. 4-6, 20 4 Jan 31 Schneider: Ch. 3 Niederest: Chs. 7-9, 21 5 Feb 7 Selling on the Web: Revenue Models and Building a Web Presence (Ch. 3) Quiz 3: Schneider Ch. 3 Working with tables in html Marketing on the Web (Ch. 4) Quiz 4: Schneider Ch. 4 Working with page design: HTML review and meta tags 6 Feb 14 Exam 1 (100 Pts) Schneider Chs. 1-4, HTML 7 Feb 21 Business-to-Business Strategies: From Electronic Data Interchange to E-Commerce (Ch. 5) Quiz 5: Schneider Ch. 5 Working with frames in html Schneider: Ch. 5 E-BIZ Assignment Due! Post to guest book . 8 Feb 28 Online Auctions, Virtual Communities and Web Portals (Ch. 6) Quiz 6: Schneider Ch. 6 HTML Cascading style sheets (CSS) Schneider: Ch. 6 Niederest: Chs. 13-14 9 Mar 7 The Environment of EC: International, Legal, Ethical, and Tax Issues (Ch. 7) Quiz 7: Schneider Ch. 7 Schneider: Ch. 7 Niederest: Chs. 15 Mar 14 SPRING BREAK 5 Schneider: Ch. 4 Group Research Proposal Due Niederest: Chs. 10-12 ISM 4480-601 10 Mar 21 11 Mar 28 12 Apr 4 13 Spr 2006 Web Server Hardware and Software (Ch. 8) HTML Audio Files Quiz 8: Schneider Ch. 8 Exam 2 (100 Pts) Schneider Chs. 5-8, HTML Dr. Kearns Schneider: Ch. 8 Niederest: Chs. 16 EC Software (Ch. 9) Quiz 9: Schneider Ch. 9 In-Class HTML exercise Schneider: Ch. 9 Niederest: Chs. 18-19 Apr 11 Security for EC (Ch. 10) Quiz 10: Schneider Ch. 10 Schneider: Ch. 10 Web Home Page Due – Post to guest book 14 Apr 18 15 Apr 25 EXAM 3 (100 Pts) Ch. 9–11, HTML 16 May 2 Group Project Powerpoint Presentations Payment Systems for EC (Ch. 11) In-Class HTML exercise Quiz 11: Schneider Ch. 11 Quiz 12: Schneider Chs. 1 - 11 Schneider - G. Schneider, Electronic Commerce, 6th Edition 6 Schneider: Ch. 11 Niederest: Chs. 22