1 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Table of Contents I. II. III. IV. V. VI. VII. VIII. IX. X. XI. XII. XIII. XIV. XV. XVI. Mission and Vision Objectives Organizational Chart Charts for Service Population Services and Resources Kentucky, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Virginia Policies Children’s Rights and Responsibilities Code of Ethics Confidentiality Duty to Warn National Reporting Policy Prohibition of Corporal Punishment Access to Case Records Staff Training Requirements Dealing with children who are at risk. Basic Medical Needs & problems of service population List of potential problems of service population Poison Information Medication Administration Legal and Judicial Issues that could Influence Service Delivery Emergency and Safety Plan Bloodborne Pathogens Exposure Control Plan Infection Control Plan Indian Child Welfare Act 1978 New Mexico Orientation Manual Addendum 2 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 OUR VISION The Bair Foundation will be The most sought after, Christ-centered, social services ministry for children, youth and families in North America. OUR MISSION The Bair Foundation will provide Christ-centered quality care and services dedicated to the treatment, restoration and empowerment of children, youth and families. 3 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The Bair Foundation Objectives (Areas of Focus) I. Quality of Care: It is extremely important to The Bair Foundation organization that we provide quality of care for all recipients of services. This quality of care is measured and monitored through our outcome measurements. Outcome measurements are systems of measuring progress in areas such as self-care, behavior and social skills, to name a few. In additional training (for program employees), you will be educated on the specifics of outcome measures testing and reporting for your job responsibilities. II. Growth: As in all organisms in life, if it is not growing it is diminishing. The Bair Foundation works toward expanding our service to additional towns, counties and states. Our desire is to bring Christian Foster Care services to all those in need. We monitor our growth goals through a variety of documentation methods. A weekly census is tabulated with information from each office. It assists the directors in knowing if they are above or below their growth goals for that time period. In addition, each office has a new family development plan that assists them in setting goals for the recruitment and training of new foster parents. III. Compliance: The Bair Foundation’s goal is to have zero licensing citations. The process of licensing is a review completed by external organizations whose purpose is to ensure quality and ethical practices of care to those we serve. Each state has their own licensing requirements that each office must meet annually. 4 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION KENTUCKY ORGANIZATIONAL CHART Board of Directors Executive Director Regional Vice President Kentucky State Director Program Director Treatment Director Childcare Secretary Therapists Social Service Workers Recruiter/Intake Coordinator Foster Home Secretary Foster Families 5 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION NEW MEXICO ORGANIZATIONAL CHART Board of Directors Executive Director Executive Vice President State Director Director of Social Services Intake Director Foster Home Secretary Child Care Secretary Treatment Coordinators Foster Parents In all offices where there is a case manager supervisor, he/she reports to the DSS and the assigned case managers report to the case manager supervisor. 6 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION NORTH CAROLINA ORGANIZATIONAL CHART Board of Directors Executive Director Southeast Regional Director NC Director of Social Services Intake Director/ Recruiter Social Service Workers Secretary 7 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION OHIO ORGANIZATIONAL CHART Board of Directors Executive Director Executive Vice President State Director Administrative Assistant Director of Social Services Director of In-Home Services Intake Director/Foster Home Coordinator Placement Coordinator Foster Home Secretary Child Care Secretary Case Managers Foster Parents Driver Trainer In all offices where there is a case manager supervisor, he/she reports to the DSS and the assigned case managers report to the case manager supervisor. 8 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION OKLAHOMA ORGANIZATIONAL CHART Board of Directors Executive Director Executive Vice President State Director Director of Social Services Intake Director Foster Home Secretary Placement Coordinator Child Care Secretary Case Managers Foster Parents Drivers & Volunteers In all offices where there is a case manager supervisor, he/she reports to the DSS and the assigned case managers report to the case manager supervisor. 9 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION PENNSYLVANIA ORGANIZATIONAL CHART Board of Directors Executive Director Executive Vice President State Director Program Director Foster Home Coordinator/ Director of Intake PA Director of Adoption & Permanency Services Placement Coordinator Adoption & Permanency Supervisor Foster Home Secretary Transportation Coordinator Drivers & Volunteers Adoption Workers Child Care Secretary Foster Care Specialists Foster Parents Receptionist/File Clerk In all offices where there is a case manager supervisor, he/she reports to the DSS and the assigned case managers report to the case manager supervisor. 10 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION TEXAS ORGANIZATIONAL CHART Board of Directors Executive Director Executive Vice President TX State Director Regional Directors Directors of Social Servies Director of Intake Foster Home Secretary Case Manager Supervisor Case Managers Child Care Secretary Case Managers Foster Parents In all offices where there is a case manager supervisor, he/she reports to the DSS and the assigned case managers report to the case manager supervisor. 11 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION SOUTHEAST ORGANIZATIONAL CHART Board of Directors Executive Director Southeast Regional Director SC Director of Social Services VA Directors of Social Services Intake Director/ Recruiter Intake Director/ Recruiter Casemanagers Casemanagers Secretary Secretary 12 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 FISCAL DEPARTMENT ORGANIZATIONAL CHART Board of Directors Executive Director Chief Financial Officer A/R Supervisor A/R Clerks A/P Supervisor A/P Clerks Staff Accountant Payroll Staff Accountant Secretary 13 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Chart for Service Population 52.7% 47% 69.0% 31% 44.4% 56% 54.4% 45% 50.0% 50% 48.0% 52% 51.6% 48% 47.8% 52% 46.1% 53% 45.0% 55% 62.2% 38% 57.7% 42% 35% 32% 54.0% 46% 65.1% 68.2% 58% 53.8% 46% 41.9% 54.6% 45% 44.7% 55% 40% Ab ile n Al e to on Am a ar illo Au st in D al la H s ar lin g H en ou st o Lu n bb M oc id dl k e M id tow we n N ew st C W ilm ity in gt P o Ke itts n bu nt rg /C h ol um Sa bu n s An Sa ge n l An o to ni o Tu ls a Ty le Vi r ct or ia W ac N o at io na lly 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 60.5% Percentage of Males and Females in Care Males Females 84.80% 75.60% 73.90% 78.60% 76.70% 67.20% 65.10% 63.40% 62.90% 57.70% 50% 49.40% 43.40% 26% lly o N Caucasian Hispanic African American Other 14 TBF>Gen Res Orig. 2/01 at io na or ia Vi ct le r Ty ls a io An to n ge l o 1.70% 16.70% 17.40% 9.80% 7.10% 9.40% n Ab Offices 10.70%9.90% 4.40% 2.60% 0% An 5.70% 12.10% 10.60% 7.50% 6.30% 4.70% 2.70% 0.50% 0.40% n 7.60% 6.10% 0% W ac 19.10% Sa 2.30% 11.30% 7.60% 4.80% 21.90% 21.90% 14.10% nt 0% 19.50% 34.50% 24.10% 22.80% Ke 14% 36% 36% Tu 31.50% 22.10% 16% 47.50% 40.50% 35.80% 30% Sa 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% ile ne Al to on Am a ar illo Au st in D al la H s ar lin ge n H ou st o Lu n bb oc M k id dl et M o w id n w N ew est C W i ilm ty in gt o Pi tts n bu rg h Percentages Nationality of Children in Care T-02 rev. 6/13/13,12/16/132/20/14 Services and Resources The Bair Foundation serves a variety of children with varying needs. To best assist each child, The Bair Foundation has developed numerous programs that utilize professional staff and community resources to meet individual treatment needs. The Bair Foundation philosophy encompasses the desire that all children deserve a family. The Bair Foundation further believes that a child’s therapeutic needs can frequently be served effectively within a well-trained foster family setting. We as an organization believe that children do not have to conform to our system of services, but that we will conform to the needs of that child. Combining our programs and services with community resources, the child is afforded the family environment he/she needs and deserves. Each office has access to and utilizes mental health (psychological, psychiatric), medical, dental, vision, speech, hearing services, educational services, parent advocate groups, CASA (Court Appointed Special Advocate) and churches in their communities to provide the treatment and stimulation necessary for meeting the needs of each child. The following list delineates programs that are offered in the various states in which we do service. For further information concerning program specifics, refer to the National Administrative Manual, State Sections. KENTUCKY NEW MEXICO NORTH CAROLINA OHIO Foster Care, Therapeutic Foster Care Program Therapeutic Foster Care Program Therapeutic Foster Care Program, Kinship Coordination Program Adoption Program, Intensive In Home Services Adoption Program Columbus Exceptional Foster Care Program Columbus Intensive Foster Care Program Columbus Specialized Foster Care Program Columbus Traditional Foster Care Program Columbus/Kent Supervised Independent Living In-Home Services Plan Program 15 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 OKLAHOMA PENNSYLVANIA SOUTH CAROLINA TEXAS VIRGINIA Kent Exceptional Foster Program Kent Specialized Foster Care Program Kent Therapeutic Foster Care Program Ohio Medically Needy Foster Care Program Oklahoma Therapeutic Foster Care Program Oklahoma Emergency Foster Care Program Oklahoma Outpatient Services Adoption Program Allegheny Therapeutic Foster Care Program Diagnostic Program In-Home Program Kinship Care Program Medical Foster Care Program Reunification Program Therapeutic Foster Care Program Therapeutic Foster Care Program Special Needs Adoption Program Therapeutic Foster Care Program Habilitative Foster Care Program Primary Medical Needs Foster Care Program Assessment Home Therapeutic Foster Care Program In-Home Program (Richmond) 16 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Policies THE BAIR FOUNDATION Children’s Rights & Responsibilities National Children’s Rights while in Care: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Foster parents shall not subject children to exploitation in any form (employment-related training or gainful employment). All children shall be provided an opportunity to participate in religious services. Each child shall be supplied with facilities and supplies for personal care, hygiene and grooming. The home or agency shall see that each child is supplied with his or her own clothing and shoes appropriate to the season, age, activities and individual needs which are comparable to that of other children in the community. Except for infants, individual space in the foster home must be provided for the child’s personal possessions and for a reasonable degree of privacy. Foster parents shall allow the child to bring, possess and acquire personal belongings subject only to reasonable household rules and the child’s service plan. Personal belongings shall be sent with the child when he/she leaves the home. Foster parents shall only expect a child to perform household tasks which are within the child’s abilities, reasonable for the child’s age and similar to those expected of other household members of comparable age ability. Children shall be given guidance in managing their own money. Money earned by a child or received as a gift or allowance shall be his personal property. A child shall not be required to use earned money to pay for room and board unless it is part of the treatment plan and approved by the parent or guardian and the agency. Children shall not be denied their right to privacy in writing, sending or receiving correspondence, in accordance with the service plan. Children shall not be denied food, mail or visits with their families as punishment. Children shall not be subjected to remarks that belittle or ridicule them or their families. Children shall not be threatened with the loss of foster home placement. 17 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. Children shall have the right to visit family in the home, receive phone calls from family members and friends unless contra indicated in the child’s ISP. Children have a right to reasonable access to writing materials, stamps, envelopes and telephone calls, including reasonable funds or means by which to use telephones must be provided. Children shall not be publicly identified to their embarrassment as wards of the agency. Children shall not be exploited or embarrassed by any publicity or promotional materials. Children shall not be forced to acknowledge their dependency on the child placing agency or their gratitude to it. Children shall have opportunity for private conversation with the agency’s staff member responsible for their supervision, either at the child’s or the agency’s request. Education opportunities shall be provided for each child in foster care in accordance with his/her education plan of care. Children have the right to attend all court hearings pertinent to themselves unless contraindicated. Children have a right to request an in-house review of their case, treatment and service plan. Children have a right to refuse any service, treatment or medication, unless mandated by law or court order. (If services, treatment or medication are refused, children will be informed about the consequences of such refusal which could include discharge.) Children have the right to participate in an Independent Living Skills Program if the child is 16 years of age or older. Children have the right to file a grievance about concerns they have about care and treatment. Children have the opportunity to participate in decisions regarding services provided to them. Children have the right to receive services in a non-coercive manner. Children have a right to social interaction and to participate in community activities. Children have a right to daily physical activities. Children will receive humane discipline, and shall not be subject to adverse interventions without the following: a physicians approval; informed consent of the client or his/her representative; documentation of less restrictive methods that have failed which are in the client’s record and approved by the interdisciplinary team. 18 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Children’s Responsibilities While in Care: 1. 2. 3. 4. 5. 6. To participate in the planning and implementation of their treatment plan. To cooperate within the foster home by obeying the house rules. To follow agency policies and procedures which directly affect them. Ie. Smoking, hunting, driving a vehicle, alcohol & drug use etc. Attend school and academically work to the best of their ability. To work respectfully with their case manager. To contact their case manager regarding any questions or concerns, Monday through Friday from 8:30 AM – 4:30 PM at the local office, or in the event of an emergency on off hours, the on call case manager. Discharge or Termination: 1. 2. 3. Children shall be discharged from The Bair Foundation as a result of careful planning. Arrangements for discharge shall be made mutually between The Bair Foundation and the placing agency. The Bair Foundation is limited by its resources. If the child’s needs exceed The Bair Foundations resources, discharge planning and referrals will be made in concurrence with the referring agency. Code of Ethics National 19 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The Bair Foundation believes in gaining the participation of clients served in decisions about their care and treatment and therefore provides opportunity for each person served to be in attendance and participate in the development of his or her individual service plan. The client’s signature on the service plan, as developmentally appropriate, indicates participation in the plan’s development. The Bair Foundation utilizes research for the purposes of monitoring service outcomes for clients in the Foster Care and In-Home Services programs. If The Bair Foundation should seek client participation in clinical research for purposes other than outcome monitoring, and the client chooses not to participate in such a proposed research study, he/she is still eligible for continued services from the agency, provided he/she continues to meet the eligibility requirements of the program in which he/she desires to participate. The Bair Foundation is committed to protecting the privacy and confidentiality of persons served. Extensive policies exist regarding employee access and responsibility in regard to confidential client information. Violations of The Bair Foundation National Confidentiality policy may result in disciplinary action. The Bair Foundation is committed to assessing client need and basing treatment planning and referrals on identified needs. The Bair Foundation is committed to resolving differences with the client or any member of the client’s treatment team through structured procedures. Both client and biological parent grievance procedures are maintained to adequately investigate complaints filed by a person served and/or his or her family members. The Bair Foundation adheres to the right of persons to receive treatment as needed. If a conflict arises between the need for service and financial arrangements, a plan will be developed to meet the client’s needs by the Director of Social Services for the office in which the child will be placed. The plan will include alternative resources to services the client needs and must be approved by the Executive Director. The Bair Foundation requires its professional staff to know and follow the social work code of ethics. (You can obtain a copy by contacting the National office or NASW 750 First St., NE, Washington DC, Washington 20002-4241) If you are licensed in another related profession, The Bair Foundation requires you to know and follow the code of ethics for that profession. The employee is responsible for obtaining their respective code of ethics. 20 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION CONFIDENTIALITY POLICY NATIONAL The Bair Foundation requires that information that may identify a child or the foster family, as well as other information contained in the client record, is kept confidential. The Bair Foundation also requires that no staff/foster family disclose or make use of information, directly or indirectly, concerning the foster child, or the family, or any of other clients other than in the course of the performance of his or her duties. Client information will only be released to organizations or individuals outside of The Bair Foundation when a release of information (form I-07) is signed by parent or legal guardian that specifically documents what information is to be given, the time period that such permission remains in affect, and to whom and for what purpose the information is to be released. If any client is unable to understand the Consent to Release of Information Agreement, due to developmental or physical disability, and if that client has no biological parent or guardian able to sign such an agreement for him or her, then the following procedure is to be followed: A request for release of information will be made in writing to the Director of Social Services in the office where the child or family is being served. The client’s Case manager will review the release of information request with the client and explain all applicable rights to that person and his or her family. The Director of Social Services will then sign the release of information form, signifying that the above process has taken place and that the client is in agreement with such information being disclosed. PERSONNEL POLICIES 1. Employees are required to sign a confidentiality/non-compete agreement prior to beginning employment. 2. All employees are required to sign a job description that includes requirements for maintaining confidentiality. 3. State and County representatives seeking to review a client file for purposes of determining compliance by The Bair Foundation with state or 21 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 local regulations must sign a Contract Monitoring and Audit Confidentiality Agreement form. CLIENT POLICIES The fact that a child is in foster care will not be a matter for public promotion by The Bair Foundation. 1. No child will be required to make statements regarding his or her background. 2. No child will be required to make statements regarding his or her dependence on the state, The Bair Foundation, or the foster family. 3. No child will be required to make public statements acknowledging gratitude. 4. Pictures, reports, or identification of a foster child are expressly prohibited without written consent by the biological parent, the county with custody, or the child if he/she is 18 years of age or older and will be limited for a specific purpose that will be explained to the youth and/or the biological parent. 5. The Bair Foundation requires that no staff or foster family disclose or make use of information, directly or indirectly, concerning a foster child, or the family, or any other clients other than in the course of the performance of his duty. 6. The Bair Foundation shall not involve a child in any activity such as fund raising, publicity, or human research projects without prior written consent of the parent/guardian or legal custodian and the child. Written consent shall be contained in the child’s file. ______________________________________________________________ Signature (Child) Date ______________________________________________________________________________ Signature (Parent/Legal guardian) Date 22 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 DUTY TO WARN THIRD PARTY VICTIMS POLICY NATIONAL In situations when a member of The Bair Foundation staff becomes aware that a client has made a threat to harm another person, under certain circumstances that staff member has the duty to warn the person against whom the threat has been made. The following circumstances must exist before a TBF staff member may break confidentiality in order to warn a potential victim: A client has communicated to The Bair Foundation professional a specific and immediate threat of serious bodily injury against a specifically identified or readily identifiable third party AND The professional determines that the client presents a serious danger of violence to the third party. The Bair Foundation professional must consult with The Director of Social Services or Supervisor before any interventions can be implemented. The TBF staff and supervisor will consider one or more of the following interventions: Notifying the intended victim. Notifying someone who will notify the victim. Notifying the police. Initiating a voluntary or involuntary hospitalization. __________________________________________ Signature Date 23 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Mandated Reporting Policy and Procedure NATIONAL As a contract agent for government child protective services, The Bair Foundation personnel are mandated to report any suspected incidents of abuse or neglect perpetrated against a child. Such abuse or neglect indicators may include but are not limited to unexplained injuries or direct allegations. In addition, The Bair Foundation personnel are mandated to report any criminal behavior committed by or against a child. Personnel mandated reporting requirements are defined in the following policies and procedures. Review the appropriate policy and procedures with your supervisor so that you fully understand the reporting requirements for your state. Reporting Suspected Abuse or Neglect Kentucky Kentucky (877) 597-2331 http://chfs.ky.gov/dcbs/dpp/childsafety.htm Professionals Required to Report Rev. Stat. § 620.030 All persons are required to report, including, but not limited to: Physicians, osteopathic physicians, nurses, coroners, medical examiners, residents, interns, chiropractors, dentists, optometrists, emergency medical technicians, paramedics, or health professionals Teachers, school personnel, or child care personnel Social workers or mental health professionals Peace officers Reporting by Other Persons Rev. Stat. § 620.030 Any person who knows or has reasonable cause to believe that a child is dependent, neglected, or abused shall immediately report. Standards for Making a Report Rev. Stat. § 620.030 24 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 A report is required when a person knows or has reasonable cause to believe that a child is dependent, neglected, or abused. Privileged Communications Rev. Stat. § 620.030(3) Neither the husband-wife nor any professional-client/patient privilege, except the attorney-client and clergy-penitent privilege, shall be a ground for refusing to report. Inclusion of Reporter’s Name in Report The reporter is not specifically required by statute to provide his or her name in the report. Disclosure of Reporter Identity Rev. Stat. § 620.050 The identity of the reporter shall not be disclosed except: To law enforcement officials, the agency investigating the report, or to a multidisciplinary team Under court order, after a court has found reason to believe the reporter knowingly made a false report Reporting Suspected Abuse or Neglect New Mexico New Mexico (855) 333-7233 http://www.cyfd.org/content/reporting-abuse-or-neglect N.M. Stat. Ann. § 32A-4-3 Standard for Report: - To know or have reasonable suspicion that a child has been abused or neglected. Persons Required to Report: - Every person, Any licensed physicians, resident or an intern examining, attending or treating a child, Any law enforcement officer, Any judge presiding during a proceeding, any registered nurse, any visiting nurse, any schoolteacher, any school official, any social worker acting in an official capacity, any member of the clergy who has information that is not privileged as a matter of law Failure to Report: § 32A-4-3 - Any person that is required and fails to make a report is guilty of a misdemeanor. 25 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Reporting Suspected Abuse or Neglect North Carolina North Carolina 800-422-4453 http://www.dhhs.state.nc.us/dss/cps/index.htm Professionals Required to Report Gen. Stat. § 7B-301 Any person or institution that has cause to suspect abuse or neglect shall report. Reporting by Other Persons Gen. Stat. § 7B-301 All persons who have cause to suspect that any juvenile is abused, neglected, or dependent, or has died as the result of maltreatment, shall report. Standards for Making a Report Gen. Stat. § 7B-301 A report is required when a reporter has cause to suspect that any juvenile is abused, neglected, or dependent, or has died as the result of maltreatment. Privileged Communications Gen. Stat. § 7B-310 No privilege shall be grounds for failing to report, even if the knowledge or suspicion is acquired in an official professional capacity, except when the knowledge or suspicion is gained by an attorney from that attorney’s client during representation only in the abuse, neglect, or dependency case. No privilege, except the attorney-client privilege, shall be grounds for excluding evidence of abuse, neglect, or dependency. Inclusion of Reporter’s Name in Report Gen. Stat. § 7B-301 The report must include the name, address, and telephone number of the reporter. Disclosure of Reporter Identity Gen. Stat. § 7B-302 The Department of Social Services shall hold the identity of the reporter in strictest confidence. Reporting Suspected Abuse or Neglect Ohio Ohio (855) 642-4453 http://jfs.ohio.gov/ocf/reportchildabuseandneglect.stm Professionals Required to Report Rev. Code § 2151.421 Mandatory reporters include: Attorneys Physicians, interns, residents, dentists, podiatrists, nurses, or other healthcare professionals Licensed psychologists, school psychologists, or marriage and family 26 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 therapists Speech pathologists or audiologists Coroners Administrators or employees of child daycare centers, residential camps, child day camps, certified child care agencies, or other public or private children services agencies Teachers, school employees, or school authorities Persons engaged in social work or the practice of professional counseling Agents of county humane societies Persons, other than clerics, rendering spiritual treatment through prayer in accordance with the tenets of a well-recognized religion Superintendents, board members, or employees of county boards of mental retardation; investigative agents contracted with by a county board of mental retardation; employees of the Department of Mental Retardation and Developmental Disabilities; employees of a facility or home that provides respite care; employees of a home health agency; employees of an entity that provides homemaker services Persons performing the duties of an assessor or third party employed by a public children services agency to assist in providing child or family-related services Reporting by Other Persons Rev. Code § 2151.421 Any other person who suspects that a child has suffered or faces a threat of suffering from abuse or neglect may report. Standards for Making a Report Rev. Code § 2151.421 A report is required when a mandated person is acting in an official or professional capacity and knows or suspects that a child has suffered or faces a threat of suffering any physical or mental wound, injury, disability, or condition of a nature that reasonably indicates abuse or neglect of the child. Privileged Communications Rev. Code § 2151.421 An attorney, physician, or cleric is not required to make a report concerning any communication the attorney, physician, or cleric receives from a client, patient, or penitent in a professional relationship, if, in accordance with § 2317.02, the attorney, physician, or cleric could not testify with respect to that communication in a civil or criminal proceeding. The client, patient, or penitent in the relationship is deemed to have waived any testimonial privilege with respect to any communication the attorney, physician, or cleric receives, and the attorney, physician, or cleric shall make a report with respect to that communication if all of the following apply: 27 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The client, patient, or penitent, at the time of the communication, is either a child under age 18 or a mentally retarded, developmentally disabled, or physically impaired person under age 21. The attorney, physician, or cleric knows, or has reasonable cause to suspect based on facts that would cause a reasonable person in similar position to suspect, as a result of the communication or any observations made during that communication, that the client, patient, or penitent has suffered or faces a threat of suffering any physical or mental wound, injury, disability, or condition of a nature that reasonably indicates abuse or neglect of the person. The abuse or neglect does not arise out of the person’s attempt to have an abortion without the notification of her parents, guardian, or custodian in accordance with § 2151.85. Inclusion of Reporter’s Name in Report Rev. Code § 2151.421 The reporter is not required to provide his or her name in the report, but if he or she wants to receive information on the outcome of the investigation, he or she must provide his or her name, address, and telephone number to the person who receives the report. Disclosure of Reporter Identity Rev. Code § 2151.421 The information provided in a report made pursuant to this section and the name of the person who made the report shall not be released for use and shall not be used as evidence in any civil action or proceeding brought against the person who made the report. Reporting Suspected Abuse or Neglect Oklahoma Oklahoma (800) 522-3511 http://www.okdhs.org/programsandservices/cps/default.htm Professionals Required to Report Ann. Stat. Tit. 10A, § 1-2-101; Tit. 21, § 1021.4 Mandatory reporters include: All persons Commercial film and photographic print processors or computer technicians Reporting by Other Persons Ann. Stat. Tit. 10A, § 1-2-101 Every person who has reason to believe that a child is a victim of abuse or neglect must report. Standards for Making a Report Ann. Stat. Tit. 10A, § 1-2-101; Tit. 21, § 1021.4 28 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 A report is required when: Any person has reason to believe that a child under age 18 is a victim of abuse or neglect. A physician, surgeon, or other health-care professional, including doctors of medicine, licensed osteopathic physicians, residents, and interns, attends the birth of a child who tests positive for alcohol or a controlled dangerous substance. A commercial film and photographic print processor or computer technician has knowledge of or observes any film, photograph, video-tape, negative, or slide depicting a child engaged in an act of sexual conduct Privileged Communications Ann. Stat. Tit. 10A, § 1-2-101 No privilege shall relieve any person from the requirement to report. Inclusion of Reporter’s Name in Report This issue is not addressed in the statutes reviewed. Disclosure of Reporter Identity This issue is not addressed in the statutes reviewed. Reporting Suspected Abuse or Neglect Pennsylvania Pennsylvania (800) 932-0313 http://www.dpw.state.pa.us/forchildren/childwelfareservices/calltoreportchildabu se!/index.htm Professionals Required to Report Cons. Stat. Tit. 23, § 6311 Persons required to report include, but are not limited to: Licensed physicians, osteopaths, medical examiners, coroners, funeral directors, dentists, optometrists, chiropractors, podiatrists, interns, nurses, or hospital personnel Christian Science practitioners or members of the clergy School administrators, teachers, school nurses, social services workers, daycare center workers, or any other child care or foster care workers Mental health professionals Peace officers or law enforcement officials Reporting by Other Persons Cons. Stat. Tit. 23, § 6312 Any person who has reason to suspect that a child is abused or neglected may report. Standards for Making a Report Cons. Stat. Tit. 23, § 6311 29 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 A report is required when a person, who in the course of employment, occupation, or practice of a profession, comes into contact with children, has reasonable cause to suspect, on the basis of medical, professional, or other training and experience, that a child is a victim of child abuse. Privileged Communications Cons. Stat. Tit. 23, § 6311 Except with respect to confidential communications made to a member of the clergy that are protected under 42 Pa.C.S. § 5943 (relating to confidential communications to clergymen), and except with respect to confidential communications made to an attorney that are protected by 42 Pa.C.S. §§ 5916 or 5928 (relating to confidential communications to an attorney), the privileged communication between any professional person required to report and the patient or client of that person shall not apply to situations involving child abuse and shall not constitute grounds for failure to report as required by this chapter. Inclusion of Reporter’s Name in Report Cons. Stat. Tit. 23, § 6313 Mandated reporters must make a written report that includes their name and contact information. Disclosure of Reporter Identity Cons. Stat. Tit. 23, § 6340 The release of the identity of the mandated reporter is prohibited unless the secretary finds that the release will not be detrimental to the safety of the reporter. Reporting Suspected Abuse or Neglect South Carolina South Carolina (803) 898-7318 http://dss.sc.gov/content/customers/protection/cps/index.aspx Professionals Required to Report Ann. Code § 63-7-310 The following professionals are required to report: Physicians, nurses, dentists, optometrists, medical examiners, or coroners Employees of county medical examiner’s or coroner’s offices Any other medical, emergency medical services, mental health, or allied health professionals Members of the clergy, including Christian Science practitioners or religious healers School teachers, counselors, principals, assistant principals, or school attendance officers Social or public assistance workers, substance abuse treatment staff, or child care worker in a child care center or foster care facility 30 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Foster parents Police or law enforcement officers or juvenile justice workers Undertakers, funeral home directors, or employees of a funeral home Persons responsible for processing films or computer technicians Judges Volunteer nonattorney guardians ad litem serving on behalf of the South Carolina Guardian Ad Litem Program or the Richland County CASA Reporting by Other Persons Ann. Code § 63-7-310 Except as provided above, a person, including, but not limited to, a volunteer nonattorney guardian ad litem serving on behalf of the South Carolina Guardian Ad Litem Program or the Richland County CASA, who has reason to believe that a child’s physical or mental health or welfare has been or may be adversely affected by abuse and neglect may report, and is encouraged to report, in accordance with this section. Standards for Making a Report Ann. Code § 63-7-310 A report is required when a reporter, in his or her professional capacity, receives information that gives him or her reason to believe that a child has been or may be abused or neglected. Privileged Communications Ann. Code § 63-7-420 The privileged quality of communication between husband and wife and any professional person and his or her patient or client, except that between attorney and client or clergy member, including a Christian Science practitioner or religious healer, and penitent, does not constitute grounds for failure to report. However, a clergy member, including a Christian Science practitioner or religious healer, must report in accordance with this subarticle except when information is received from the alleged perpetrator of the abuse and neglect during a communication that is protected by the clergy and penitent privilege as provided for in § 19-11-90. Inclusion of Reporter’s Name in Report The reporter is not specifically required by statute to provide his or her name in the report. Disclosure of Reporter Identity Ann. Code § 63-7-330 The identity of the person making a report pursuant to this section must be kept confidential by the agency or department receiving the report and must not be disclosed, except as specifically provided for in statute. Reporting Suspected Abuse or Neglect Texas Texas (TX) (800) 252-5400 31 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 https://www.dfps.state.tx.us/Contact_Us/report_abuse.asp Professionals Required to Report Fam. Code § 261.101 Persons required to report include: A professional, for purposes of the reporting laws, who is licensed or certified by the State or who is an employee of a facility licensed, certified, or operated by the State and who, in the normal course of official duties or duties for which a license or certification is required, has direct contact with children. Professionals include: Teachers or daycare employees Nurses, doctors, or employees of a clinic or health-care facility that provides reproductive services Juvenile probation officers or juvenile detention or correctional officers Reporting by Other Persons Fam. Code § 261.101 A person who has cause to believe that a child has been adversely affected by abuse or neglect shall immediately make a report. Standards for Making a Report Fam. Code § 261.101 A report is required when a person has cause to believe that a child has been adversely affected by abuse or neglect. Privileged Communications Fam. Code §§ 261.101; 261.202 The requirement to report applies without exception to an individual whose personal communications may otherwise be privileged, including an attorney, a member of the clergy, a medical practitioner, a social worker, a mental health professional, and an employee of a clinic or health-care facility that provides reproductive services. In a proceeding regarding the abuse or neglect of a child, evidence may not be excluded on the ground of privileged communication except in the case of communication between an attorney and client. Inclusion of Reporter’s Name in Report The reporter is not specifically required by statute to provide his or her name in the report. Disclosure of Reporter Identity Fam. Code §§ 261.101; 261.201 Unless waived in writing by the person making the report, the identity of an individual making a report is confidential and may be disclosed only: As provided by § 261.201 To a law enforcement officer for the purposes of conducting a criminal investigation of the report 32 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 A report of alleged or suspected abuse or neglect and the identity of the person making the report are confidential. A court may order the disclosure of such confidential information, if after a hearing and an in camera review of the requested information, the court determines that the disclosure is: Essential to the administration of justice Not likely to endanger the life or safety of a child who is the subject of the report, a person who made the report, or any other person who participates in an investigation of reported abuse or neglect or who provides care for the child The Texas Youth Commission shall release a report of alleged or suspected abuse if the report relates to abuse or neglect involving a child committed to the commission. The commission shall edit any report disclosed under this section to protect the identity of: A child who is the subject of the report The person who made the report Any other person whose life or safety may be endangered by the disclosure Reporting Suspected Abuse or Neglect Virginia Virginia (804) 786-8536 http://www.dss.virginia.gov/family/cps/index.html Professionals Required to Report Ann. Code § 63.2-1509 The following professionals are required to report: Persons licensed to practice medicine or any of the healing arts Hospital residents or interns, and nurses Social workers or probation officers Teachers or other employees at public or private schools, kindergartens, or nursery schools Persons providing full-time or part-time child care for pay on a regular basis Mental health professionals Law enforcement officers, animal control officers, or mediators Professional staff employed by private or State-operated hospitals, institutions, or facilities to which children have been placed for care and treatment Persons age 18 or older associated with or employed by any public or private organization responsible for the care, custody, or control of children Court-appointed special advocates 33 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Persons age 18 or older who have received training approved by the Department of Social Services for the purposes of recognizing and reporting child abuse and neglect Persons employed by a local department who determine eligibility for public assistance Emergency medical services personnel, unless such personnel immediately reports the matter directly to the attending physician at the hospital to which the child is transported Person employed by public or private institutions of higher education, other than an attorney who is employed by a public or private institution of higher education as it relates to information gained in the course of providing legal representation to a client Athletic coaches, directors, or other persons age 18 or older employed by or volunteering with private sports organizations or teams Administrators or employees age 18 or older of public or private day camps, youth centers, and youth recreation programs Reporting by Other Persons Ann. Code § 63.2-1510 Any person who suspects that a child is abused or neglected may report. Standards for Making a Report Ann. Code § 63.2-1509 A report is required when, in his or her professional or official capacity, a reporter has reason to suspect that a child is abused or neglected. For purposes of this section, ‘reason to suspect that a child is abused or neglected’ shall include: A finding made by a health-care provider within 6 weeks of the birth of a child that the results of toxicology studies of the child indicate the presence of a controlled substance not prescribed for the mother by a physician A finding made by a health-care provider within 6 weeks of the birth of a child that the child was born dependent on a controlled substance that was not prescribed by a physician for the mother and has demonstrated withdrawal symptoms A diagnosis made by a health-care provider at any time following a child’s birth that the child has an illness, disease, or condition that, to a reasonable degree of medical certainty, is attributable to in utero exposure to a controlled substance that was not prescribed by a physician for the mother or the child • A diagnosis made by a health-care provider at any time following a child’s birth that the child has a fetal alcohol spectrum disorder attributable to in utero exposure to alcohol 34 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 When ‘reason to suspect’ is based upon this subsection, that fact shall be included in the report along with the facts relied upon by the person making the report. Privileged Communications Ann. Code §§ 63.2-1509; 63.2-1519 The requirement to report shall not apply to any regular minister, priest, rabbi, imam, or duly accredited practitioner of any religious organization or denomination usually referred to as a church as it relates to information required by the doctrine of the religious organization or denomination to be kept in a confidential manner. The physician-patient or husband-wife privilege is not permitted. Inclusion of Reporter’s Name in Report The reporter is not specifically required by statute to provide his or her name in the report. Disclosure of Reporter Identity Ann. Code § 63.2-1514 Any person who is the subject of an unfounded report who believes that the report was made in bad faith or with malicious intent may petition the court for the release of the records of the investigation or family assessment. If the court determines that there is a reasonable question of fact as to whether the report was made in bad faith or with malicious intent and that disclosure of the identity of the reporter would not be likely to endanger the life or safety of the reporter, it shall provide to the petitioner a copy of the records of the investigation or family assessment If a number is not listed, or if you need to report suspected abuse in a State other than your own, please call: Child help USA National Child Abuse Hotline 1-800-4-A-CHILD (1-800-422-4453) TDD: 1-800-2-A-CHILD Child help USA is a non-profit agency which can provide reporting numbers, and has Hotline counselors who can provide referrals. 35 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The Bair Foundation Prohibition of Corporal and Degrading Punishment National “Corporal punishment” means the willful infliction of, or willfully causing the infliction of, physical pain on a child. No person employed by, contracted with or volunteering at The Bair Foundation shall inflict, or cause to be inflicted, corporal punishment upon a child. In addition, Bair Foundation shall tolerate no act of degrading (humiliating, demeaning) punishment. (Refer to State Policies concerning Punishment and Discipline) ACCESS TO CASE RECORDS NATIONAL CLIENT ACCESS AND CONTRIBUTION The Bair Foundation recognizes that clients have a right to access their case records. If a client (child or designated legal representative) wishes to review their personal or family’s record, a request must be made to the case manager stating the specific portion of the case record that he or she wishes to view. The case manager will then copy the pertinent section(s) of the file and depersonalize any identifying information that would breach confidentiality of persons involved in the client’s case. The client’s review of file information must be conducted in the presence of a casemanager or administrative staff and on The Bair Foundation’s premises. Clients are also permitted to contribute to the record. If the client wishes to add a statement to the record regarding a problem or services received he or she may do so. If an employee of The Bair Foundation adds any responses to the client’s statement in the case record the client must be notified of this action. Once a client has been discharged from care, he or she may still gain access to case records by following the above procedure and presenting valid identification. Entire case records are kept on file after discharge for a minimum period of seven (7) years. REFUSAL TO SHARE INFORMATION The Bair Foundation may refuse to share information with a client, or with a client’s guardian, on the basis of perceived harm to the client, information 36 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 considered harmful to the client, must be documented as such by the child’s therapist or legal guardian. Such refusals of information must be reviewed and approved in writing by the Chief Executive Officer, National Director of Operations or State Director. Under extreme circumstances when a child is denied access to his or her case record because information contained therein has been deemed harmful to the child. The child may implement the chain of command as outlined in the grievance procedure. At any point during the grievance procedure, or following the exhaustion of the grievance procedure, The Bair Foundation may choose to appoint a qualified professional, with the child’s consent, to access the record on behalf of the child. This professional must sign a statement that information previously deemed harmful to the client will not be shared with the client. STAFF AND OTHER ACCESS The Bair Foundation personnel are authorized to see specific case record information on a “need to know” basis. Others outside the organization may have access to case record information if permitted by law and a release of information is obtained according to The Bair Foundation policy. Staff Training Requirements These Training requirements pertain to all program personnel including local directors, casemanagers, intake staff, (secretaries must take 4 hours of BI training) and Caseaides/Drivers (employees or volunteers): All States Training Initial Training Renewal CPR First Aid and Medication Reactions Behavior Intervention Medication monitoring and administration including psychotropics Orientation manual Annual Training Manual Indian Child Welfare Act 1978 Within 6 months Within 6 months Every 2 years Every 2 years Within specified timeframe At orientation Annually thereafter Annually thereafter Kentucky Training Initial Training Renewal Sexual Harassment Training Psychotropic Medications Crisis Prevention Techniques At Orientation At Orientation Within specified timeframe Annually thereafter Annually thereafter At orientation Annually each January At orientation 37 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Cultural competence Group Study Process Together Facing the Challenge CPR/1st aid Annual Training Manual At Orientation At Orientation At Orientation Within specified timeframe Every two years Annually each January New Mexico Training Initial Training Renewal New Hires: Group Study Process Treatment Coordiantor Training Manual Cultural Diversity Disorders of Childhood Psychotropic Medications Foster Parent Handbook Within specified timeframe Within specified timeframe At Orientation At Orientation At Orientation At Orientation North Carolina Training Initial Training Renewal New Hires: Group Study Process Case Management Training Manual ITP Training Medicaid Training New Hires: Within specified timeframe Within specified timeframe Within specified timeframe At orientation Annual refreshers Pennsylvania Training Initial Training Renewal (case managers, supervisors and local directors) New Hires: Sexual Harassment Training At orientation Child Abuse recognition and At orientation staff responsibilities Basic safety practices At orientation Principles of childcare At orientation Casemanager Training Within specified timeframe ISP Training At orientation Annual Training: 40 hours annually Refreshers of All States training * should it be needed to keep current. 20 of the 40 hours must be provided through one of the following: formal inservice training, academic programs, participation in conferences, institutes or workshops. Up to 20 hours may be provided through supervisory conferences Oklahoma Training Initial Training Renewal (case managers, supervisors and local directors) Refreshers of All States training * should it be needed to keep current. New Hires: 38 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Sexual Harassment Training Foster Parent Training Casemanager Training Annual Training: Within specified timeframe 40 hours annually Refreshers of All States training * should it be needed to keep current. 12 hours of training related to the following topics: 1. Casemanagement 2. Assessment and treatment planning 3. Normal childhood development 4. Treatment of children with attachment disorders 5. Treatment of children and families with substance abuse 6. Chemical dependency disorders 7. Treatment methodologies for emotionally disturbed children 8. Child in Need of Mental Health Treatment Act 9. Gatekeeping Procedures 10. Anger management CAFAS Refresher Annually Ohio Training Initial Training Renewal New Hires: Refreshers of All States training * should it be needed to keep current. Sexual Harassment Training At Orientation Casemanager Training Within specified timeframe Manual ISP Training Manual Within specified timeframe For Licensed Professional Counselors (Including Clinical Counselors) License renewal 30 clock hours of approved continuing professional education in: 1. Human growth and development 2. Counseling Theory 3. Counseling Training 4. Group Dynamics, processing and counseling 5. Appraisal of Individuals 6. Research and Evaluation 7. Professional, Legal and Ethical Responsibilities 8. Social and Cultural Foundations 9. Lifestyle and Career Development For Social Work assistants, Licensed Social Workers or Licensed Independent Social Workers License renewal 30 clock hours of continuing education in social work Additional Tier training required for Ohio employees (Casemanagers and Directors) Tier I AA Workshops (completed within 6 Tier II AA Workshops (Completed within 3 months of hire) years of completion of Tier I) Family and Child Assessment (12 hours) Achieving Permanency Through Interagency Collaboration (6 hours) 39 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Birth parent Services (6 hours) Cultural Issues in Permanency Planning (12 hours) Openness in Adoption (12 hours) Post Finalization Adoption Services (6 hours) Adoption Assistance ( 3 hours) Gathering and Documenting Background Information (12 hours) Placement Strategies (3 hours) Pre-finalization Adoption Services (6 hours) In-Home Service/Outpatient Counseling Training New Hires: Initial Training Renewal Ethnic /Cultural Sensitivity Within 7 days of Hire Sexual harassment training At Orientation Casemanager Training Manual Confidentiality Community Support Provider (CSP) Job Description Consent/Release of Information Identification, Sociodemographic and Assessment CGAS Youth Rating Scale, GAF (Adults) Youth Rights / Grievance Procedure Admission Criteria Diagnostic Assessment Health History / Health Checklist Genogram /Ecomap Individual Client Service plan Procedures Productivity Mandatory Reporting Duty To Warn Home visit with staff prior to working independently Within specified timeframe Consent for Treatment CSP Interventions Records Control / Case File Procedures Complete Within 30 days of Hire Complete Within 14 days of Hire Must be completed before working independently 40 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Resource Agencies Receipt of Forms Acknowledgement Intake / Referral Process Incident Reporting / Major Unusual Incident Policy Employee Performance rating Respite Care / Check Requisition Accessibility, Availability, Appropriateness and Acceptability of Services Interagency Referral Process & Community Resource Book Quality Assurance Policy / Utilization Reviews Facilities and Safety Policy Occupational / Safety and Health Policy Infection Control Program Safety: Report, Fire and Tornado Drills Recognition of Need for Additional Services Assessing for Increased Level of Care Agency Service Plan Abbreviations Counseling and Psychotherapy Job Description Client Transfer Termination of Services Closing Summary Check Requisitions Accounting (Action Sheets) Drug Theft Policy Involuntary Termination Policy Ethnic / Cultural Sensitivity Family Practitioner’s Guide to Home-Based Services Parent Training Manual Family Preservation Service Article Complete Within 60 days of Hire Complete Within 90 days of Hire 41 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Child Development Article Risk Factors Article Juvenile Delinquency Handout Anger management Handout South Carolina Training New Hires: Group Study Process Case Management Training Manual ITP Training Medicaid Training Texas Training Initial Training Renewal Within specified timeframe Within specified timeframe Within specified timeframe At orientation Annual refreshers Initial Training Renewal New Hires: (Required to obtain 30 hours during their first year of employment) Group Study Process Within specified timeframe Casemanagement Training Within specified timeframe Manual CAFAS Training Within specified timeframe Annual refreshers ISP Training Within specified timeframe Annual refreshers Annual Training: 20 hours annually Child Placing Staff Refreshers of All States training * should it be needed to keep current. 20 hours of Training related directly to child-placing responsibilities. At lease 75% of the 20 hours must consist of: 1. Course work from an accredited educational institution 2. Workshops 3. Seminars 4. Other direct training provided by qualified agencies 5. Inservice training or self-instruction programs must include stated learning objectives, curriculum and learning activities and an evaluation component. Level I Staff 20 hours of training, 10 of which must be related to child-placing responsibilities Virginia Training New Hires: Group Study Process Case Management Training Manual ITP Training Medicaid Training Initial Training Renewal Within specified timeframe Within specified timeframe Within specified timeframe At orientation Annual refreshers 42 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Dealing with Children who are at risk Often the children who come into care at The Bair Foundation have varying needs that at times may manifest themselves where they are a risk to themselves and others. The following procedures can be helpful in dealing with a child who potentially is at risk. A. If the foster child’s behavior presents a serious threat (potential for serious physical harm) to him/herself or others, staff should take immediate action in assisting foster parents in dealing with the child to de-escalate the behavior that is putting the child at risk. B. When the TBF case manager becomes aware of a foster child in his/her care presenting a threat of physical harm or suicide risk, the case manager must notify his/her supervisor and the custodial agency immediately. C. The case manger will instruct the foster parent to take immediate steps to continuously observe the child or transport the child to a hospital or psychiatric unit for a complete assessment. D. The Bair Foundation case manager will provide a detailed description of the event precipitating the need for continuous observation, including time observation started, the individual observing, and any actions taken to prevent the child from self-inflicted injury. The case manager will work with the foster parent to complete the documentation. E. The case manager will work with the child’s counselor or other professional staff to properly assess the child’s need of continued observation. F. If a psychiatric episode occurs and the foster parent did not contact The Bair Foundation, the case manager will document the reason why and develop a plan of action to ensure contact. 43 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Basic Medical Needs and Problems of Service Population The Bair Foundation staff and foster parents shall ensure that each child receives a physician’s examination, including a screening for communicable diseases, within 30 days prior to admission, or medical or nurse’s screening within two working days of entry into care, with a full examination by a physician within 30 days (unless specified earlier by state regulations), a dental assessment within 30 days before or after entering care for children ages 3 and older(un less specified earlier by state regulgations), identification of medical needs and referral for services, an assessment of the need for age-appropriate immunizations within 30 days and hearing, vision, and lead-exposure screenings within 30 days. The examination must include: A review of the child’s health history Comprehensive physical examination of the child Laboratory or diagnostic tests as indicated by examining physician, including those required to detect communicable diseases Completion of the Medical Examination form Ensure that each child receives a dental examination by a licensed dentist within 30 days of admission unless the child has had an examination within the previous 6 months and the results of the examination are available. Arrange for immediate medical attention when a medical problem is recognized. Ensure that each child has a medical examination every year and a dental examination every 6 months, after initial appraisals. An Early and Periodic Screening, Diagnosis and Treatment (EPSDT) exam will count as an annual medical examination. EPSDT is a special health care program for persons under 21 years of age. EPSDT physical examinations are a state regulation in PA, OH, OK and TX and must be completed for children in care. Examinations are to be completed according to the age of the child as follows: 44 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 EPSDT Checkup Schedule for All States Kentucky Ohio Oklahoma Pennsylvania New Mexico Medical 1 month 2 months 4 Months 6 Months 9 Months 12 Months 15 Months 18 Months 24 Months 3-6, 8 Every year 10-20 annually Medical 1 month 2 months 4 Months 6 Months 9 Months 12 Months 15 Months 18 Months 24 Months 30 months Annually after age 3 through 20 Medical Birth 2 months 4 months 6 months 9 months 12 months 15 months(opt) 18 months 24 months 3 – 5 Every year 6 – 21 Every other year Medical New Born 1 month 2-3 months 4-5 months 6-8 months 9-11 months 12 months 15 months 18 months 24 months 30 months 3-21 Every year Medical Birth 2-4 days 1 month 2 months 4 Months 6 Months 9 Months 12 Months 15 Months 18 Months 24 Months 30 months Annually after age 3 through 20 Dental Start at age 3, every six months thereafter Dental Start at age 3, every six months thereafter Dental Start at age 3, after that, annually. Dental Start at age 3, every six months thereafter Dental Start at age 3, every six months thereafter North Carolina Medical Within 1 month 2 months 4 months 6 months 9 or 15 months 12 months 18 months 2-20 Every Year South Carolina Medical Newborn 2-5 days 1 month 2 months 4 months 6 months 9 months 12 months 15 months 18 months 24 months 30 months 3-21 annually Texas Virginia Medical New born 5 days 2 weeks 2 months 4 months 6 months 9 months 12 months 15 months 18 months 24 months 30 months 3 – 20 Annually Medical Newborn 1 month 2 month 4 months 6 months 9 months 12 months 15 months 18 months 24 months 30 months 3 – 20 annually Dental Start at age 3, every six months thereafter Dental Start at age 3, every six months thereafter Dental Start at 6 months, every 3-6 months as recommended Dental Start at age 3, every 6 months thereafter 45 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The following is a list of problems that could be incurred during childhood or adolescence. This list is not intended to be used in diagnosis of an illness but is to be used to inform of potential problems with the service population we deal with. For further information on medical needs or problems of children and adolescent contact your case manager or primary care physician. I. What is Asthma? It's a chronic disease that makes it hard to get air in and out of lungs during asthma attacks. These attacks can be prevented, but not cured and sometimes they can be fatal if they are very severe and not treated. More kids miss school because of this disease than any other chronic one. What are some warning signs of an asthma attack? • coughing • tightness in the chest • feeling tired • restlessness • wheezing What causes an attack? Common triggers are: Smoking Aspirin and other medications Dust and dust mites Strong emotional responses (laughing, crying, etc.) Pollen Pets (the "dandruff' from their skin) Stress Roaches (their feces and dried body parts) Breathing cold air/weather changes Colds, respiratory infections Mold, mildew Playing sports, running Perfumes, deodorants Air pollution Strong chemical smells (paint, cleaning fluids, etc.) Second hand smoke is a BIG trigger (especially for kids)! Signs/Symptoms of asthma: 46 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Coughing with or without a cold (This is often the first symptom that asthma isn't under control) Whistling, hissing or wheezing sounds in the chest Feeling short of breath (easily winded) A heavy or tight feeling in the chest Waking up often during the night Feeling tired Trouble exhaling (breathing out used air trapped in lungs) NOTE: Infants and children may not show the usual symptoms and instead you may notice: noisy breathing and congestion, or mucus, in the chest constant or repeated coughing spells they get tired more easily than other kids during playtime they may stop their activities to prevent coughing or wheezing II. Upper Respiratory Infections in Children Upper respiratory infections, generally known as common colds, are very common in young children. They are usually caused by viruses. Symptoms may include runny or stuffy nose, sneezing, watery eyes, sore throat, cough and slight fever. Colds are contagious, especially during the first 3 or 4 days. Since colds are caused by viruses, they are not cured by antibiotics. Usually the symptoms clear up in a few days but some children may be sick for a week or have a cough that lasts several weeks. To take care of your child's cold, remember: Do not give aspirin to children under 16 years of age. The use of aspirin in children during viral illness has been linked to a potentially fatal disease, Reyes Syndrome Do not give over the counter cold medicines to infants without first talking to your doctor. Many over the counter cold medicines are not that helpful. Removing the mucus from your child's nose may make sleep and feedings easier. Use a soft rubber bulb syringe to remove mucus. To loosen the mucus and make it easier to suction, you can try either warm water or salt drops from the pharmacy. Place three drops in each nostril before suctioning. Do one nostril at a time. Use a cool mist humidifier to increase moisture in your child's environment. Do not use steam humidifiers. Give extra clear fluids. Try to get your child to rest or do quiet activities. Keep your child home from day care or school until the fever is gone, usually 2 or 3 days. 47 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Call your doctor if your child's fever lasts more than 36 hours, your child complains of earaches or sore throat, develops rashes or if nasal discharge lasts more than two weeks. Come to the emergency room if your child has refused to drink fluids and has signs of dehydration such as listlessness, no urination, no tears or if your child has difficult, labored breathing. III. What causes ear infections? Ear infections are a common problem for many babies and young children. Most ear infections occur when the child develops a cold and infection from the nose travels up through the Eustachian tube, which is a direct passage from the nose to the middle ear. What are the symptoms? If your child is old enough to talk, he or she will probably be irritable and complain of an earache. Babies may keep pulling or rubbing their ears and cry in pain for long periods of time. Fever is also a symptom of ear infection. If your child has these symptoms, you should contact your doctor as quickly as possible. How is it treated? Typically, doctors prescribe antibiotic to battle the infection and aspirin substitutes to reduce pain and fever. Aspirin should not be given to children under the age of 16 without a doctor's recommendation due to the risk of Reye’s Syndrome. In some children, the fluid in the middle ear does not drain away even after the infection is gone. This can interfere with the child's hearing and lead to recurring ear infections that can be severe. In these instances, doctors often recommend an operation in which tiny, plastic tubes are inserted through the eardrums to alleviate the pressure and allow the fluid to drain away. This simple surgical procedure is performed by an ear specialist. IV. What are learning disabilities (LD)? If your child is not doing as well in school as they have the potential to, they may have a learning disability. Having a learning disability means having a normal intelligence but a problem in one or more areas of learning. People with LD have brains that work and learn differently. Some people with LD also have attention deficit hyperactivity disorder or ADHD. When LDs are not found and treated early on, they tend to “snowball.” As kids get more and more behind in school, they may become more and more frustrated, feeling like a failure. Often self-esteem problems lead to bad behavior and other problems. It’s really key to diagnose LD early, so kids can get the help they need to learn as well as they 48 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 can. According to experts, about 6-10 percent of school-aged kids in the United States has a learning disablility. V. What are the "early warning signs" of learning disabilities? Children with learning disabilities exhibit a wide range of symptoms. These include problems with reading, mathematics, comprehension, writing, spoken language, or reasoning abilities. Hyperactivity, inattention and perceptual coordination may also be associated with learning disabilities but are not learning disabilities themselves. The primary characteristic of a learning disability is a significant difference between a child's achievement in some areas and his or her overall intelligence. Learning disabilities typically affect five general areas: 1. Spoken language: delays, disorders, and deviations in listening and speaking. 2. Written language: difficulties with reading, writing and spelling. 3. Arithmetic: difficulty in performing arithmetic operations or in understanding basic concepts. 4. Reasoning: difficulty in organizing and integrating thoughts. 5. Memory: difficulty in remembering information and instructions. What causes learning disabilities? Because there are lots of kinds of learning disabilities, it is hard to diagnose them and pinpoint the causes. LDs seem to be caused by the brain, but the exact causes are not known. Some risk factors are: Heredity Low birth weight, prematurity, birth trauma or distress Stress before or after birth Treatment for cancer or leukemia Central nervous system infections Severe head injuries Chronic medical illnesses, like diabetes or asthma Poor nutrition LDs are not caused by environmental factors, like cultural differences, or bad teaching. When your child is diagnosed with a LD, the most important thing is not to look back and try to figure out if something went wrong. Instead, think about moving forward and finding help. 49 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 VI. What is Measles? Measles is a highly contagious viral disease that mainly affects children, but can occur at any age. Thanks to immunization, the illness occurs much less often than in the past when epidemics were common. What are the symptoms of measles? The early symptoms may resemble a bad cold. A child with measles may run a fever, feel weak, and develop a dry cough, sore throat, and runny nose. The eyes may become red, itchy and sensitive to light, and little white spots appear inside the mouth and eyelids. Then within three or four days, a red rash appears, occurring first behind the ears, on the hairline, neck, and face, then spreads to the trunk and limbs, affecting the entire body within about 24 hours. It usually takes eight to 12 days to come down with symptoms after being exposed to measles. Call a physician at the first sign of measles, and again if complications develop such as an ear or chest infection, lethargy, headache, vomiting, breathing difficulties, a convulsion, or bleeding from the nose, mouth, rectum or under the skin. When should a child be immunized against measles? It is important to be immunized against measles. The first vaccination should be given at around 15 months of age. A second shot to boost immunity should be given between the ages of 11 and 12 to those who have not had measles. VII. What is mumps? Mumps is primarily a childhood illness that is caused by a virus. The chief sign of mumps is swollen, painful salivary glands, especially directly behind and below the ears. What are the symptoms of mumps? Symptoms usually start out resembling the flu with a fever, headache and muscle aches. Then within a couple of days the swelling typically appears. It often begins on one side, but can spread to the other side or to other salivary glands. It takes a week or 10 days for the swelling to recede. To help relieve the discomfort, an aspirin substitute can be used for pain and fever and plenty of liquids should be given. Mumps is contagious from about two days before the symptoms appear until the swelling is gone. When should a child be immunized for the mumps? The mumps vaccine, which is effective at preventing mumps in most children, is given at the age of 15 months, followed by a booster between the ages of 11 and 12 in those who have not yet had mumps. Be sure to call the doctor if a person with 50 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 mumps is lethargic or if they have convulsions, develop a stiff neck, swollen testicles, abdominal pain, vomiting, dizziness or difficulty hearing. VIII. What causes a viral infection? Consider these symptoms: runny noses, headaches, muscle aches, fever, cough, croup, nausea, vomiting and abdominal cramps. What do they have in common? They are all usually caused by a virus. Virus germs are behind virtually all colds and most run-of-the-mill cases of flu. But occasionally, there can be a bacteria-based infection like an ear infection, sinus infection, tonsillitis or bacterial pneumonia. Sometimes a bacterial infection develops after a child's resistance has been lowered by a viral infection, and sometimes they occur on their own. Why is it important to understand the difference between a viral and bacterial infection? Because giving a child penicillin or another antibiotic for a viral infection is a potentially-harmful waste of time and money. On the other hand, bacterial infections can, and should, be treated with antibiotics. So here are some clues: In a child with a cold or cough, suspect a bacterial infection if a fever recurs after the first few days or the runny nose or coughed-up matter is yellow or green. If a child has an earache, suspect a bacteria-based ear infection. In a child with a sore throat, it takes a throat culture to determine if it is bacterial - to determine if it is strep throat. In all these cases, consult with the child's physician the same day. But if a sick child starts breathing rapidly, drools, has swallowing difficulties, or is markedly irritable or lethargic, you should call the physician right away. IX. What is whooping cough? Pertussis (pur-TUSS-iss), or whooping cough, is a contagious respiratory disease that primarily affects infants and young children and can be fatal if it is not diagnosed and treated. What are the symptoms of whooping cough? Symptoms usually resemble a cold including fever, sneezing, runny nose, watery eyes, fatigue, loss of appetite and a mild cough. After one to three weeks, the cough usually becomes more severe. It is after these long coughing spells that the child makes a high-pitched "whooping" sound as they gasp for air. These spells may also cause the child to vomit. If you think your child may have whooping cough, it is important to have your doctor examine them because complications can include dehydration and pneumonia. How is whooping cough treated? 51 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 You will be advised of the proper treatment and medication may be prescribed. The disease can last up to 10 weeks. During this time, your child should drink plenty of fluids, eat frequent, small meals, rest and stay warm and avoid irritants that make them cough such as cigarette smoke. X. When do children outgrow wetting the bed? Bed wetting is something almost all children outgrow by the time they reach puberty. However, the rate at which they outgrow it varies greatly with boys usually being a little behind girls. Sometimes stress such as the arrival of new sibling or a divorce can cause a child to begin wetting the bed again. In children who mature slower than other children their age, bed wetting can be very frustrating and humiliating. What should a parent do if a child wets the bed? If your child wets the bed, never scold or embarrass them. If they feel anxious or nervous, the problem may take longer to outgrow. Try to handle the situation as inconspicuously as possible. Cover their mattress with a waterproof material and use bedding that is washable. Once your child is six years old, some experts recommend withholding drinking fluids around three hours before bedtime and making sure the bathroom is used just before going to bed. Some professionals also advise using a special alarm that is placed over the mattress and rings as soon as it senses moisture. This wakes the child and serves as a reminder to use the bathroom. If these methods fail, consult your doctor to make sure there is nothing medically wrong. Remember, what your child needs most is your patience and reassurance. XI. What are Head Lice? Head lice are tiny, light brown insects that have claws at the end of their legs. They bite the scalp and lay their eggs, called nits, in the hair. Anyone can get lice even with good health habits and frequent hair washing. Is it contagious? Lice can spread quickly by close contact with someone who has lice or by sharing hats, scarves, combs, brushes, towels or bedding with an infected person. Outbreaks of head lice sometimes occur in schools and day care centers. What are the symptoms? You may notice that the scalp itches and has a rash. Lice are difficult to see, but the nits are white, very numerous and look like dandruff. Unlike dandruff, nits are attached so tightly to the hair, that they cannot be shaken off or removed with 52 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 normal washing. They are most easily seen above the ears and at the back of the neck. How is it treated? If you suspect a member of your family has lice, please call your health care provider for treatment. Your doctor will prescribe an anti-lice shampoo or creme rinse for home treatment. With treatment, all lice and nits will be killed. Notify the school or day care of the lice infection so other children and items that children share can be checked. Children can usually return to school after one treatment with the shampoo. Check the heads of everyone else living in your home. All household members over the age of two, who are not pregnant, should be treated with the anti-lice shampoo or rinse even if lice and nits are not seen. Wash clothing, toys, bed linens, combs, brushes and towels in hot water. Items that cannot be washed in hot water should be placed in a plastic bag for seven days or at a freezing temperature for 24 hours. Furniture and rugs, where an infected person usually rests his head and which cannot be washed in hot water, bagged or frozen, may be sprayed with RID spray and then vacuumed once daily for a week. If, after initial treatment, the itching interferes with sleep, the rash is not clear by one week, the rash clears and then returns, new eggs appear in the hair, or if the sores start to spread or look infected, call your health care provider. XII. What is Acne? Acne is a skin condition that can cause pimples, blackheads and cysts to develop on the face, chest, neck, shoulders or back. When dirt and oil accumulates in a hair follicle or oil gland, it clogs the pore. This is a perfect environment for bacteria to grow, irritating the surrounding skin and causing the area to break-out. How common is it? Most teenagers have problems with acne. For some, the problem quickly clears up on its own but for most it lasts about 10 years. It is not unusual however, for women in their mid-20's or mid-30's to experience acne for the first time. What causes Acne? No one knows what causes acne, but certain things seem to aggravate it, including stress. Diet has not been proven as a factor, but some people are affected by certain foods. How is it treated? 53 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 If you have a problem with acne, avoid oil-based cosmetics. Wash your face gently with a warm wash cloth using a mild soap and keep your hair clean. Do not pick at your face. It can cause scarring. There are many over-the-counter products that can help prevent and clear-up acne. Products with benzoyl peroxide help keep the pores from clogging and kill some bacteria that cause pimples. It may take 4-8 weeks to see an improvement so do not get discouraged. If you still are not satisfied with the results, talk with your doctor. XIII. Anorexia: What is It? Anorexia nervosa is an eating disorder, typically affecting adolescent girls, in which the desire for thinness leads to voluntary starvation. People with this disorder believe themselves to be overweight, even though they may be extremely thin. They find food repulsive and refuse to eat, losing excessive amounts of weight and endangering their health. If untreated, the condition can lead to death. There are many factors that contribute to the development of anorexia. Experts say that they key issue in anorexia nervosa is not food, but is more directly related to the person's desire for attention or approval. It is usually associated with some type of emotional stress or conflict, such as poor self-esteem or family problems. Anorexics may develop rituals for eating and exercising, their hands and feet may be cold and females may have irregular menstrual periods. As their bodies weaken, anorexics increasingly deny that a problem exists. If signs of this condition are noticed, a physician should be consulted. Treatment is most effective shortly after the symptoms appear. XIV. Bulimia: What is It? Bulimia nervosa, sometimes called the binge/purge syndrome, is an eating disorder in which a person eats compulsively and then eliminates the food by self-induced vomiting. Sometimes bulimics purge by abusing laxatives, fasting or exercising to quickly burn calories. The condition most often affects adolescent girls and young women, and usually starts with a diet, which leads to cravings for sweet, starchy, and fatty foods. If the person gives in, an eating rampage may result, followed by purging to avoid weight gain. People who develop this binge/purge pattern tend to be perfectionists who strive to please others. They may have low self-esteem and be embarrassed about their food behaviors and terrified of discovery. If untreated, bulimia can cause serious health problems and, in some cases, may be life-threatening. Anyone with symptoms of bulimia should see a doctor. With therapy, the condition can be cured. XV. What is depression? 54 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Everybody gets the blues now and then - but for millions of Americans, depressive illnesses are more serious than that. They are persistent, recurring conditions that can interfere with a person's ability to sleep, eat, and hold a job and can last for weeks or months at a time. Major depression is a very common and serious medical illness. Often, depression run in families. Depressed people have unusual brain chemistry patterns. Major depression is often precipitated by a major life event (divorce, stressful job, death of a loved one). Serious depression may however occur even in the absence of any significant life stress. Depression is very responsive to treatment. Most people will feel markedly improved within 6-8 weeks of treatment. Another form of the disorder is manic-depression in which a person swings between excessive euphoria and depression. What causes depression? The exact cause of depression is not known. Changes in mood characterized by feelings of sadness, hopelessness, and worthlessness may be associated with: a major depressive disorder or a chronic, milder depressive disorder a complication of another psychiatric disease or medical illness a reaction to a medication or drug use of alcohol, amphetamines, cocaine, or LSD. Some people have a greater risk of depression, such as those who: have obsessive-compulsive or have a family history of anxiety or depression. What are the symptoms? The symptoms of major depression include a significant degree of one of the two following symptoms for more than 2 weeks: feeling sad or blue (may include crying spells, anxiety, agitation, irritability) every day. loss of interest or pleasure in usual activities. In addition, major depression involves a significant degree of at least four of the following symptoms: poor appetite and significant weight loss, or increased appetite and significant weight gain inability to sleep (insomnia), increase in time spent sleeping (hypersomnia), or difficulty sleeping soundly fatigue, loss of energy increased physical activity (agitation) and restlessness decreased sex drive feelings of self-reproach or inappropriate guilt/feelings of hopelessness or helplessness 55 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 difficulty in thinking clearly or concentrating memory difficulties thoughts of death or suicide. People suffering from depression may have recurring, unexplained pain in certain parts of their bodies. Depressed people have difficulty in maintaining normal relationships with other people. Poison Information HOUSEHOLD POISON SAFETY Kitchen Keep all products in their original containers and out of reach of children. Install child safety latches on all drawers or cabinets containing harmful products. Store harmful products away from food. Keep emergency phone numbers near the phone. Place the Poison Center sticker on your phone. Also, make your name, address and phone number available in case a babysitter or friend has to call. Bathroom Keep medicines in original containers with child-resistant caps. Regularly clean out the medicine chest. Keep medicines, sprays, cosmetics, fingernail preparations, hair care products, etc., out of reach of children. Install child safety latches on all drawers or cabinets containing harmful products. Garage Keep all products in their original containers. Lock up all harmful products and keep out of reach of children. Keep original labels on all containers. OCCUPATIONAL HAZARDS Be aware of any chemicals around your workplace and safety precautions needed when working with them. 56 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Make sure you know the safety procedures for your work site and what to do in the event of an emergency. Also, know the location of the MSDS (Material Safety Data Sheets). Always wear the proper safety equipment when necessary on the job site and follow instructions for wash-up. MEDICATIONS Always read labels. Do not borrow or loan prescribed medicines. Throw out old or expired medications by flushing medicines down the toilet. Keep your doctor informed of prescription and non-prescription medicines you are taking. Check with your pharmacist or physician if you are taking two or more medications at the same time. Call the poison center if you still have questions. Never take more than the prescribed amount of any medication. Use child-resistant containers in your purse and keep medicines in locked cabinets at home. Always store medicines in their original containers. Never refer to medicine as candy and avoid taking medicine in the presence of children. PESTICIDES Use gloves, protective clothing and eyeware to prevent skin and eye exposures. Store pesticides in their original containers and away from food or drinks. Read and follow directions and warnings before using a product. Never mix different products or chemicals. Remember that using twice the amount of chemical needed does not mean that you will gain twice the benefit. Dispose of toxic chemicals properly by contacting the Department of Health in your state. 57 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Emergency Actions for Pesticide Poisoning: Poison on the Skin: Remove contaminated clothing and flood skin with water for 10 minutes. Then gently wash with soap and water and rinse. If at all possible, have the container or label with the ingredients listed while making the call. Chemical Burns on the Skin: Remove contaminated clothing and flood skin with water. Avoid using ointments, greases, powders, and other drugs in first aid treatment of burns. Keep area as clean as possible. Poison in the Eye: Flood eye with lukewarm (not hot) water poured from a large, clean glass 2 or 3 inches from the eye. Repeat for 15 minutes. Have patient blink as much as possible while flooding the eye. Inhaled Poisons (dusts, vapors, gases): Immediately get the person to fresh air. Avoid breathing fumes. Open doors and windows wide. If victim is not breathing, begin artificial respiration and call 911. Swallowed Poisons: MEDICINES: Do not give anything by mouth until you have called for professional advice. CHEMICALS or HOUSEHOLD PRODUCTS: Unless the patient is unconscious, having convulsions, or cannot swallow, give milk or water immediately, then call for professional advice. Insect Bites/Stings: Remove stinger. Apply meat tenderizer or baking soda paste to site. Use ice packs as needed for swelling. If patient develops breathing problems, itching, nasal congestion, wheezing or swelling around the lips or tongue, go to the nearest emergency room or call 911. After following the above emergency actions, immediately call the Poison Center. PLANTS Know the plants in your area, yard and home. Label pots with the common and botanical names. Keep plants, seeds, fruits and bulbs stored safely away from children and pets. Remember Christmas plants such as mistletoe and holly may be dangerous. Teach children at an early age to keep plants out of their mouths. Make them aware of poisonous plants. 58 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Do not allow children to suck on flowers or make "tea" from leaves. Do not eat wild plants, especially mushrooms. Heating and cooking do not always destroy the toxic components. Do not make homemade medicines, shampoos, lotions or teas from plants. Be careful of herbal health store remedies. Avoid smoke from burning plants. Do not smoke health store "non-tobacco" cigarettes. Remember, a leaf can block an infant's airway. Do not allow small children to play in areas where plants and grasses are high. Never chew on jewelry made from seeds, beans, or grasses from plants. Learn to identify plants that may cause a rash, such as poison ivy or poison oak. Do not make toys or whistles from unknown flowers or trees. Emergency Actions for Plant Poisoning: Mouth: Remove any remaining portion of the plant, berry, or mushroom. Save and preserve a piece of the plant or mushroom, in a dry container (jar or box) to bring in for identification. Have the patient wash mouth out with water. Check for any irritation, swelling or discoloration. Skin: A few plants may cause irritation, itching and/or a rash to the skin. To prevent further irritation, remove contaminated clothing. Wash skin gently with soap and water and rinse. Eyes: Wash hands with soap and water to avoid further irritation to the eye. Rinse eye well with lukewarm (not hot) water for 10-15 minutes. Standing in a cool shower to wash eyes out is an easy way to rinse the eye. All direct service providers will receive additional training in poisons when you complete First Aid Training. 59 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Medication Administration I. Introduction II. Medication related issues III. Categories of medications and effects of medications IV. Observing and reporting V. Obtaining medications VI. Administering medications VII. Documentation, storage and disposal I. Introduction: Medication administration is a serious responsibility for those who care for foster children requiring ongoing medication therapy. The intention of this training is to give the foster parents and staff the basic knowledge of medications, reactions, principles of administration, storage and disposal of medications. II. Medication Related Issues; In 1970 the Comprehensive Drug Abuse Prevention and Control Act established rules for narcotic, depressants, stimulants and hallucinogens (controlled substances). You as an employee or foster parent for The Bair Foundation are responsible to adhere to the policies and procedures governing the administration of medications. You are authorized to administer medications only under the direction of a licensed physician. 60 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 All medications must be securely locked and only those authorized individuals should have access to those substances. There are criminal penalties for the misuse of controlled substances. When a child receives medication at two different sites (home and school), a separate labeled prescription bottle will be obtained from the pharmacy for use at each site. When medications are taken to school, document on the backside of the medication log form, the date, the number of pills and to whom they were given. On the medication log, put an S in the box when the child is at school receiving the medication. When medication is prescribed and administered to by staff or foster parents, informed consent is received at time of admission and throughout the ISP process where medications are reviewed quarterly. III. Categories of Medications and Effects of Medications: Categories of Medications: There a two types of categories of medications; prescription and over the counter medications. It is important to note that when dealing with children on multiple medications that not all over the counter medications are recommended to be given to individuals on certain meds. When individuals are receiving prescription medication, administration of overthe-counter medications should be done in consultation with a qualified medical professional to identify possible adverse interaction of medications. Consult with the child’s physician on which over the counter medications are recommended for your foster child. Effects of Medications: As with any medication given, there could be side effects or interactions that could occur. When obtaining the prescription, familiarize yourself with the information given by the pharmacist. It will be important to note as you observe the child as to the effect the medication is having on them. 61 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 There are three types of effects of medications, desired effect, adverse effect or no effect. Desired effect: The medication accomplished what it was designed for. The child got better. Adverse effect: This would be what we would classify as a side effect. That the medication affected the individual in an adverse or opposite way. No effect: The medication had no effect on the condition of the child. The child stayed the same. Some common psychotropic medications given to child are: - Methylphenidate (Ritalin)- side effect- nervousness, agitation, anxiety, insomnia, loss of appetite, nausea, vomiting, dizziness, palpitations, headache, increased heart rate, increased blood pressure, and psychosis - Sertraline (Zoloft)- side effect- dizzy or drowsy, anxiety, panic attacks, trouble sleeping, skin rash or hives; difficulty breathing; swelling of your face, lips, tongue, or throat. - Amphetamine Salts (Adderall)- side effects- fast, pounding, or uneven heartbeats;feeling light-headed, fainting;increased blood pressure (severe headache, blurred vision, trouble concentrating, chest pain, numbness, seizure) - Geodon- side effects- hives; difficulty breathing; swelling of your face, lips, tongue, or throat, dizziness, feeling light-headed, fainting, fast or pounding heartbeat; fever, stiff muscles, confusion, sweating, fast or uneven heartbeats; fever, chills, body aches, flu symptoms; white patches or sores inside your mouth or on your lips; tremor (uncontrolled shaking), restless muscle. - Straterra- side effects-chest pain, shortness of breath, fast or uneven heartbeats;feeling like you might pass out; unusual thoughts or behavior, aggression, hallucinations (seeing things that are not there); nausea, pain in your upper stomach, itching, loss of appetite, dark urine, clay-colored stools, jaundice - Vyvnase- side effects- fast, pounding, or uneven heartbeats; decreased blood pressure (feeling light-headed, fainting); tremor, restlessness, hallucinations, unusual behavior, or motor tics (muscle twitches); or dangerously high blood pressure (severe headache, blurred vision, buzzing in your ears, anxiety,... 62 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 - Concerta- side effects- fast, pounding, or uneven heartbeats; feeling like you might pass out; fever, sore throat, and headache with a severe blistering, peeling, and red skin rash; aggression, restlessness, hallucinations, unusual behavior, or motor tics (muscle twitches); easy bruising - Risperidone (Risperdal)- side effects-fever, stiff muscles, confusion, sweating, fast or uneven heartbeats; restless muscle movements in your eyes, tongue, jaw, or neck; drooling, tremor (uncontrolled shaking); seizure (convulsions); fever, chills, body aches, flu - Olanzapine (Zyprexa)- side effects-very stiff (rigid) muscles, high fever, tremors, sweating, confusion, fast or uneven heartbeats, slow heart rate, feeling like you might pass out; twitching or uncontrollable movements of your eyes, lips, tongue, face, arms, or legs; trouble speaking or swallowing; dry mouth - Fluoxitine (Prozac)- side effects- mood or behavior changes, anxiety, panic attacks, trouble sleeping, or if you feel impulsive, irritable, agitated, hostile, aggressive, restless, hyperactive (mentally or physically), more depressed, or have thoughts about suicide or hurting yourself. skin rash or hives; difficulty breathing; swelling of your face, lips, tongue, or throat - Oxcarbazine (Trileptal)- side effects- Oxcarbazepine can reduce the sodium in your body to dangerously low levels, which can cause a life-threatening electrolyte imbalance. Contact your doctor right away if you have headache, trouble concentrating, memory problems, weakness, loss of appetite, feeling unsteady, confusion, hallucinations, fainting, shallow breathing, and/or increased or more severe seizures. hives; difficulty breathing; swelling of your face, lips, tongue, or throat. - Abilify- side effects- fever, stiff muscles, confusion, sweating, fast or uneven heartbeats; jerky muscle movements you cannot control; sudden numbness or weakness, headache, confusion, or problems with vision, speech, or balance; fever, chills, body aches, flu symptoms, sores in your mouth, hives; difficulty breathing; swelling of your face, lips, tongue, or throat. IV. Observing and reporting: As with all medications given, the intent is to have a desired effect from taking the drug. In all cases, this does not happen. At times, there is no 63 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 change or the individual may even have an adverse reaction to the medication. It is up to the foster parent or staff who administered the medication, to observe the child for signs how the medication has affected them. If there is no change or an adverse reaction, the child’s physician needs to be notified, the instructions followed and the incident documented on the medication log. Foster parents or staff are required to make every effort to notify all medical personnel about any medications the child is currently taking and any changes in medication. V. Obtaining Medications: Should the physician dispense medication samples to the foster child, a prescription must accompany the samples. It is prohibited to administer sample medications without a prescription. When returning from the pharmacy with a prescription, fill in the medication log with all the information taken from the prescription bottle. Count the number of pills to ensure accuracy. If there is a discrepancy in the number of pills in the bottle, note on the medication log and notify the pharmacy. VI. Administering Medications: Children in your care may be required to take medications. At times it may only be one medication for an occasional illness or for many, multiple types of medications for chronic conditions. It is imperative that foster parents and staff be aware of following the physician’s instructions. All medications must be administered by an adult. All medications are to be given according to the instructions on the label. Prescriptions must be in original container with pharmacy label. Hand washing is the most important and basic technique in preventing and controlling the transmission of germs. It is very important that prior to administering any medications that proper hand washing take place. 64 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Should medication be accidentally dropped or contaminated, make a note on the back of the medication log. When administering medication use the bottle cap or paper cup to shake out pills and return the excess to the bottle should there be any. The Five Rights of Medication Administration: Make sure you have the right person. The one the prescription was ordered for. It is illegal to give one child’s prescription medication to someone else. Make sure you have the right medication. Check the medication bottle label against the medication log to ensure accuracy. Be sure they match. Make sure you have the right dose. Double-check the amount of medication before administering. Be sure it is the right dosage the doctor prescribed. Make sure it is the right time. Medication is to be given in compliance with the physicians order. If the prescription says to be given at noon, then it is to be given at noon or within one half hour before or after the scheduled time. Make sure it is the right route. Is it the proper way to give the medication. In regard to insulin dependent diabetics or those requiring medications that are injected, each foster parent or staff that is required to give injections will receive additional training by a certified medical professional. Administration of injection medications (insulin, vitamins) will be under the authorization and close supervision of the physician prescribing the medication to the child. Regulations in some states require the destruction of used insulin syringes and needles. Recapping, bending or breaking a needle increases the risk of needle-stick injury so it is not recommended. Unless the syringe will be reused, it should be placed in a puncture-resistant disposal container or needle-clipping device, which retains the clipped needle in an inaccessible compartment. In areas with container-recycling programs, placement of containers of used syringes, needles, and lancets with materials to be recycled is prohibited. Local trash-disposal authorities should be consulted to determine the appropriate disposition of such containers. The likelihood of reuse of a syringe by another person is 65 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 decreased if the plunger is separated from the barrel at the time of disposal. If you have any questions regarding the disposal of injection supplies contact your physician for further instruction. VII. Documentation, Storage and Disposal of Medications: When administering medication the individual who has given the medication must sign off on the medication log, by initialing in the box that corresponds to the medication and time, immediately after giving the medication. All medication must be kept locked and out of reach of children. Refrigerated medications must be kept in a locked container separate from food. Every prescription medication must be written on the medication log with times the med is to be given, date, dosage and person administering medicine. When medications are taken to school, document on the backside of the medication log form, the date, the number of pills and to whom they were given. On the medication log, put an S in the box when the child is at school receiving the medication. When a medication is contaminated or discontinued, the foster parent along with the casemanager on the next home visit will dispose of in a safe manner, i.e. flushing down toilet or sink. The name of the medication and number destroyed will then is documented on the back of the medication log sheet with both foster parent and casemanager initials. When completing the medication log, make sure that it is completed in its entirety. Make sure that who ever administers medications signs the back of the log along with their initials. Document any alterations in medication regime on the backside giving an explanation as to why it occurred. VIII. Protocols for the administration and storage of prescribed and 66 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 over the counter medications includes: a. The Bair Foundation utilizes medications for children that are prescribed by a licensed physician or psychiatrist and are FDA approved. Medications that have abuse potential are identified in the child’s service plan. b. All states must have and utilize medication logs, which record the child’s name, the time and what medication was received. c. Any alterations from the child’s medication administration schedule as prescribed by the physician will be documented on the medication log. d. Medications are stored in a locked storage container. In South Carolina, medications are to be stored in a doubled locked location. e. The Bair Foundation Foster parents will adhere to all prescription recommendations provided by the pharmacist as it pertains to over the counter medications. New Mexico Medication Training Addendum Medications are administered only by qualified, licensed medical staff, or are selfadministered by the client with supervision of staff/foster parents who have been trained in assisting with self-administration. Policies and procedure support self-administration of medication. Staff/foster parents trained in these procedures provide supervision of self-administration of medications and document the time the medications are taken, the side effect observed, and client response, as well as any medication refused or held. When medications are self-administered by clients, a staff member/foster parent may hold the container for the client and/or assist with opening the container, but may not place the medication in the client’s hand or mouth. Put the medication in a cup or on a plate for the client to take. Do not give them the bottle itself. 67 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Legal and Judicial Issues that Could Influence Service Delivery Class action suits have been used to bring about reform in state and local child welfare systems. As of 1996, class actions suites were filed in 31 states. Most of the grounds for the lawsuits were noncompliance with family preservation requirements. Consent decrees outline the necessary changes that need to be made, who was responsible and on what time schedule it was to be done. Although the consent decrees were intended to produce positive effects often it resulted in lower staff morale due to increased paperwork. We as a child welfare agency are governed by these laws. We adhere to the regulations of the Multiethnic Placement Act which mandates: 1. It prohibits states and other entities that are involved in foster care or adoption placement and that receive federal financial assistance under title IV-E, title IV-B , or any other federal program, from delaying or denying a child’s foster care or adoptive placement on the basis of the child’s or the prospective parent’s race, color or national origin; 2. It prohibits these states and entities from denying to any individual the opportunity to become a foster or adoptive parent on the basis of the prospective parent’s or the child’s race, color, or national origin; 3. It requires that, to remain eligible for federal assistance for their child welfare programs, states must diligently recruit foster and adoptive parents who reflect the racial and ethnic diversity of the child in the state who need foster and adoptive homes. 68 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 TBF Emergency and Safety Plan 1. INTRODUCTION Purpose Levels of Emergencies Plan Implementation 2. PLANNING Staff Orientation and Training Drills Evacuations Supplies and Equipment Emergency Lists 3. COMMUNICATIONS Off-site personnel safety 4. EMERGENCY PREPAREDNESS PROCEDURES Fire Loss of Utilities Medical Emergencies Severe Thunderstorms Severe Winter Storms Tornadoes Dealing with a potentially violent situation Telephone Threat For an angry or hostile visitor or coworker For a person shouting, swearing, and threatening For someone threatening you with a gun, knife or other weapon 5. RESPONSIBILITIES Employees Caregivers Consumers 6. SAFETY General Department Facility 7. PERSONAL PREPAREDNESS 8. REPORTING FORMS Attachment 1 Attachment 2 Safety Report Safety Checklist 69 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 I. INTRODUCTION: A. PURPOSE: This plan is designed to assist you in knowing some preliminary information necessary in dealing with an emergency situation as well as describe the responsibilities of staff members and caregivers for a wide range of emergency and disaster situations. It is prepared with input from disaster relief services and American Red Cross instructions for emergency situations. B. LEVELS OF EMERGENCIES: There are various levels of emergencies: Local emergencies that TBF personnel can handle by following procedures on their own emergency plan. Examples: power outage, minor earthquake. A moderate to severe emergency requires mutual aid assistance from the fire department, police, emergency care services. Example: fire, tornado, hurricane, flood. The next is a major disaster, which encompasses the response capabilities of large amounts of aid, recovery time is extensive and the response time from major support agencies may be seriously delayed or impaired. C. PLAN IMPLEMENTATION: The Emergency and Safety Plan will be implemented by all staff and caregivers at the time of the emergency. It will be reviewed annually to encompass the necessary components for education and training. The Disaster Preparedness Plan will be implemented by all staff at the time of a disaster and will be reviewed annually. Foster Parent Disaster Preparedness Plan will be reviewed at recertification or when major changes have occurred such as residential move or change in occupants(those having responsibilities identified in the plan). II. PLANNING STAFF ORIENTATION AND TRAINING All agency staff and caregivers will be oriented to the Emergency and Safety Plan, which includes the Disaster Preparedness Plan and will be updated when revisions are made. DRILLS: 70 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Fire Drills will be conducted according to COA and/or licensing regulations of each state/program, and will occur biannually or more often as indicated by licensing. EVACUATIONS: Evacuations will take place every fire drill. Evacuation routes will be posted in all TBF buildings and offices. SUPPLIES AND EQUIPMENT: Emergency First Aid Kits are kept in all offices and foster homes. EMERGENCY LISTS: Numbers of emergency personnel in the community are available at each office. There is also numbers available for cell phones and pagers should the communication system be temporarily altered. III. COMMUNICATIONS: During an emergency, telephones and cell phones will only be used to report emergency conditions or to request emergency assistance. A. Off-site personnel safety: All personnel that work off-site (in the field) have cell phone access for emergency purposes. Case managers are required to sign out at the main office prior to their out of office meeting and document where they will be able to be reached. Each employee is trained in areas of emergency response practices including the ability to assess risk and safety of persons served and techniques for handling emergencies and appropriate coordination with mental health, law enforcement and other professionals. Training is also received in risk management strategies to protect themselves, persons served and the organization. 71 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 All program personnel are trained on the following techniques: techniques for deescalating conflict; personnel safety measures; management of aggressive or out of control behavior and protocols for notifying family members or other contacts in case of emergencies. IV. DISASTER PREPAREDNESS PROCEDURES: A. Fires: In the event a fire, all employees, caregivers, consumers, families within the building will evacuate to a predetermined location, which is far enough away from the building to ensure safety. Emergency personnel will be contacted via calling 911 or the emergency number for local fire department in your area. Procedures will be followed according to your Disaster Preparedness Plan. B. Loss of Utilities: Should there be a loss of utility within The Bair Foundation facilities, the utility company will be notified to determine the length of outage for that office. The supervisor/director will notify the national office with this information and the CEO or their representative will determine the course of action. C. Medical Emergencies: All program staff and caregivers are trained in CPR and First Aid procedures as part of post hire requirements. In the event of a medical emergency, the ABC’s of CPR will be instituted and all efforts will be made to give immediate medical attention until trained emergency response personnel arrive. In the event of serious injuries, accidents or illness, do not move the seriously injured or ill person unless it is a life-threatening situation. Call 911 or your local emergency number giving your name, location and telephone number. Give as much information as possible regarding the nature of the injury or illness, whether or not the victim is conscious, etc. 72 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Return to the victim and attempt to keep him/her calm and as comfortable as possible. Do not move the victim unless necessary to prevent further injury. Be alert to any jewelry with an inscription indicating a medical condition…(for example: epilepsy, diabetes, heart condition, allergies) or other medical conditions. Notify the EMS personnel if you find any identification of this sort. First aid should only be given to the victim by a trained person. D. Severe Thunder Storms: Some helpful information: Before Lightning strikes….. Keep an eye on the sky. Look for darkening skies, flashes of light, or increasing wind, Listen for the sound of thunder. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately. Listen to your local station on the radio for latest weather forecasts. When the storm approaches… Find shelter in a building or car. Telephone lines and mental pipes can conduct electricity. Unplug appliances. Avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purposes. Turn off the air conditioner. Power surges from lightning can overload the compressor, resulting in a costly repair. Draw blinds or shades over windows. If windows break due to objects blown by the wind, the shades will prevent the glass from shattering into your home or building. E. Severe Winter Storms: Prepare a Winter Storm Plan… Have extra blankets on hand Ensure that each member of your household has a warm coat, gloves or mittens, hat, and water resistant boots. Assemble a Disaster Supply Kit containing… First aid materials 73 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Battery-powered radio, flashlight and extra batteries Canned food and opener Bottled water (at least one gallon per person per day to last at least 3 days) Extra warm clothing, including boots, mittens and hat. Assemble a Disaster Supply Kit for your car. Have your car winterized before the winter storm season. Know what winter storm watches and warnings mean… A winter storm watch means a winter storm is possible in your area. A winter storm warning means a winter storm is headed for your area. A blizzard warning means strong winds, blinding wind-driven snow, and dangerous wind chill is expected. Seek shelter immediately. When a winter storm watch is issued… Listen to your local radio and TV stations for further updates. Be alert to changing weather conditions. Avoid unnecessary travel. When a winter warning is issued… Stay indoors during the storm. If you do go outside, several layers of lightweight clothing will keep you warmer than a single heavy coat. Gloves or mittens and a hat will prevent loss of body heat. Cover your mouth to protect your lungs. Understand the hazards of wind chill, which combines the cooling effect of the wind and cold temperatures on exposed skin. As the wind increases, heat is carried away from a person’s body at an accelerated rate, driving down the body temperature. Walk carefully on snowy, icy, sidewalks. After the storm, if you shovel snow, be extremely careful. It is physically strenuous work, so take frequent breaks, Avoid overexertion. Avoid traveling by car in a storm, but if you must… Carry a disaster supply kit, keep your gas tank full of gas for emergency use and to keep the fuel line from freezing. Let someone know your destination, your route and when you expect 74 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 to arrive. If your car gets stuck along the way, help will be sent along your predetermined route. If you do get stuck… Stay with your car. Do not try to walk to safety. Tie a brightly colored cloth (preferable red) to the antenna for rescuers to see. Start the car and use the heater for about 10 minutes every hour. Keep the exhaust pipe clear so fumes won’t back up in the car. Leave the overhead light on when the engine is running so that you can be seen. As you sit, keep moving your arms and legs to keep the blood circulating and to stay warm. Keep one window away from the blowing snow slightly open to let in air. F. Tornados: Prior to Tornado Season make sure your Disaster Preparedness Plan is accurate Ensure the safety of all occupants of the office/home. Locate occupants to a safe place. It could be a basement or if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered. Have a copy of your disaster Preparedness Plan. Stay turned for storm warnings… Listen to your local radio and TV stations for further updates. Know what a tornado watch and warning means A tornado watch means a tornado is possible in your area. A tornado warning means a tornado has been sighted and may be headed for your area. Go to safety immediately. When a tornado watch is issued… Listen to your local radio and TV stations for further updates. Be alert to changing weather conditions. Blowing debris or the sound of an approaching tornado may alert you. When a tornado warning is issued… If you are inside, go to the safe place you picked to protect yourself from glass or other flying objects. The tornado may be approaching your area. 75 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 If you are outside, hurry to the basement of a nearby sturdy building or lie flat in a ditch or low-lying area. If you are in a car or mobile home, get out immediately and head for safety. After the tornado passes: Office: Notify Your State Director or Regional Director of your situation/location. Foster Home: Contact Your local TBF office or SSW to inform them of your situation and location. Follow the instructions of your disaster Preparedness Plan in the event that your office/home was damaged and is uninhabitable. G. Dealing with a potentially violent situation/terroristic threats: 1. Dealing with telephone threats: Keep calm. Keep talking Don’t hang up Signal a coworker Ask caller to repeat the message and write it down. For a bomb threat, ask where the bomb is and when it is set to go off. Listen for background noises and write down the description. Write down whether it is a man or a woman; pitch of voice, accent; anything else you hear. Try to get the person’s name, exact location, telephone number. Signal a coworker to immediately call the local police. Notify your immediate supervisor. Follow instructions for evacuating the building. 2. For an angry or hostile visitor or coworker: Stay calm. Listen attentively Maintain eye contact Be courteous. Be patient Keep the situation in your control 3. For a person shouting, swearing, and threatening: Signal a coworker, or supervisor, that you need help (using prearranged code words) Do not make any calls yourself Have someone call the local police 76 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 4. For someone threatening you with a gun, knife, or other weapon: Stay calm. Quietly signal for help. (using prearranged code words) Maintain eye contact. Stall for time Keep talking – but following instructions from the person who has the weapon. Don’t risk harm to yourself or others Never try to grab a weapon Watch for a possible chance to escape to a safe area If you see someone being threatened, immediately call your local police and notify your immediate supervisor. Follow the lines of command identified in the disaster preparedness plan to notify authorities of the situation. H. Hurricane: Know what Hurricane WATCH and WARNING Mean: A watch is when conditions are possible in the specific area of the WATCH within 36 hours. A WARNING is when conditions are expected in the specified area of the WARNING within 24 hours. All personnel that work off-site (in the field) are given agency calling cards for emergency purposes. Some TBF workers carry pagers enhancing the organization’s ability to contact them in a timely manner, but all TBF workers are required to sign out at the main office prior to their out of office meeting and document where they will be able to be reached. Social Services Workers are responsible for knowing where the children on their care load are located. It is imperative that during time of weather emergencies that workers keep in close contact with foster families, knowing where they are and where they will be going. In addition, SSW’s need to keep the county worker informed of any location changes for children referred by them to The Bair Foundation. Communication is of utmost importance in ensuring the safety of children in care. Refer to the Disaster preparedness Plan for your Local office. Foster Parent: It is important to know ahead of time where you could go if you are told to evacuate. Follow your Disaster Preparedness Plan. Remember you need to notify your TBF worker prior to any re-location of foster children in your care along with address and phone number. Keep 77 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 handy the telephone numbers of these places as well as a road map of your locality. You may need to take alternative or unfamiliar routes if major roads are closed or clogged. Listen to a local radio or TV stations for evacuation instructions. If advised to evacuate, do so immediately. If possible take these items with you when evacuating: o Prescription medications and medical supplies; o Bedding and clothing, including sleeping bags and pillows o Bottled water, battery-operated radio and extra batteries, first aid kit, flashlight o Car keys and maps o Documents, including driver’s license, Social Security card, proof of residence, insurance policies, wills, deeds, birth and marriage certificates, tax records, etc. Know What to Do When a Hurricane WATCH Is Issued Listen to a local radio or TV stations for up-to-date storm information. Prepare to bring inside any lawn furniture, outdoor decorations or ornaments, trash cans, hanging plants, and anything else that can be picked up by the wind. Prepare to cover all windows of your home. If shutters have not been installed, use precut plywood as described above. Note: Tape does not prevent windows from breaking, so taping windows is not recommended. Fill your car's gas tank. Recheck manufactured home tie-downs. Check batteries and stock up on canned food, first aid supplies, drinking water, and medications. Know What to Do When a Hurricane WARNING Is Issued TBF>Gen Res Orig. 2/01 Listen to the advice of local officials, and leave if they tell you to do so. Complete preparation activities. 78 T-02 rev. 6/13/13,12/16/132/20/14 If you are not advised to evacuate, stay indoors, away from windows. Be aware that the calm "eye" is deceptive; the storm is not over. The worst part of the storm will happen once the eye passes over and the winds blow from the opposite direction. Trees, shrubs, buildings, and other objects damaged by the first winds can be broken or destroyed by the second winds. Be alert for tornadoes. Tornadoes can happen during a hurricane and after it passes over. Remain indoors, in the center of your home, in a closet or bathroom without windows. Stay away from flood waters. If you come upon a flooded road, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car and climb to higher ground. Remember, to keep your TBF worker informed of any changes in location as a result of the hurricane. (Information retrieved from American Red Cross Disaster http://www.redcross.org/services/disaster/0,1082,0_587_,00.html#Plan ) I. Pandemic: A global outbreak of disease that occurs when a new virus appears in the human population causing serious illness, spreading from person to person worldwide. A. To plan if a pandemic occurs: Have two week's worth of water and supplies. If a pandemic occurs stores may not have enough supplies or you may not be able to get to the store for them, it will be important to have extra supplies. These can also be useful in other emergencies. Have medical supplies and prescription drugs and other health supplies on hand. Get involved with local community as it works to prepare for an influenza pandemic. B. To limit the spread of germs and infection: Wash hands frequently with soap and water. 79 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Stay away from one another as much as possible if they are sick. If you are sick stay home so you do not spread your germs to others. C. MRSA ( Methicillin-reisitant Staphylococcus aureus) - type of staph that is resistant to some Antibiotics. The Department of Health highlights the following Centers for Disease Control and Prevention recommended precautions: Keep hands clean by washing thoroughly with soap and water or use alcohol based hand sanitizer. Keep cuts and scrapes clean and covered with bandage until healed. Avoid contact with other people's wounds or bandages. For more information: Visit www.pandemicflu.gov The Centers for Disease Control and Prevention (CDC) hotline, 1-800-232-4636, is available in English and Spanish, 24 hours a day, 7 days a week. TTY: 1888-232-6348. Questions can be e-mailed to cdcinfo@cdc.gov. Links to state departments of public health can be found at http://www.cdc.gov/other.htm#states. V. Responsibilities: Employee: As with any natural disaster, safety is the key element, your safety and the safety of the client with whom you are working. As an employee of the Bair Foundation it is important that you are familiar with responding in various situations. Know your emergency numbers and procedures to follow when emergencies happen. Notify your immediate supervisor of your location and condition as soon as possible. Know your Disaster Preparedness Plan and where a copy is located. Know the locations of all exits in the building you are working and where the fire extinguishers are. Caregivers: As caregivers of foster children in the Bair Foundation it is important for you to be prepared should an emergency arise. Be familiar with procedures in the Disaster preparedness Plan for your home. Ensure the safety of your family and foster child (ren) by knowing what to do in the event of an emergency. Notify your caseworker as soon as possible after the emergency has occurred. 80 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Consumers: Follow the instruction of your foster parents or staff when involved in an emergency. Familiarize yourself with the Disaster Preparedness Plan for your home especially events that occur or have occurred in your local area. VI. Safety General: The Bair Foundation complies with all applicable OSHA, labor department and life safety requirements. As part of orientation, new employees and caregivers are educated on the emergency and safety plan along with the Disaster Preparedness Plan for their office. Local Office: Local office directors will provide additional training in the use of specialized equipment, materials handling and safety requirements for their area. Facility: In keeping with the need for operating with properly maintained office surroundings, each office will have an assigned employee as the safety officer. The safety officer for each office will complete a monthly check of the office surroundings and equipment utilizing the Monthly Safety Office Checklist (Attachment 2). Any identification of problematic areas will be immediately brought to the attention of the building landlord (Attachment 1). Review of monthly safety office checks and monitoring of completed work to ensure a safety environment will occur during the quarterly PQI meeting held in each office. Storage areas, attics and stairwells will be maintained in an uncluttered state. 81 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The Bair Foundation Safety Report Name:______________________________________ Date___________ Occurred/Discovered:_______________________________ Type of Problem: Staff Injury Facility Repair Fire Safety Other:________________________________ 1. Please describe the nature of the problem (when occurred/discovered, what happened, who was involved, if applicable). ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ 2. Please describe what action(s) you took, include the names of other persons contacted: ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ 3. Please indicate any follow-up actions that need to be taken:_________________________________________________________ ______________________________________________________________ ______________________________________________________________ Reported By:_________________________ Date:_____________________ Administrative/Safety Review and Action Taken: ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ Reviewed by:_______________________________Date:_________________ Attachment 1 82 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Office Safety Inspection Checklist Inspection Date:________________ Location (office):______________________ Person Performing Inspection:____________________________________________ Yes Are fire extinguishers charged? Are fire extinguisher tags up to date? Are exits marked? Are electrical outlets and switches covered? Are electrical cords properly placed as not to be a trip hazard? Are power strips being used in the correct fashion? One power cord per receptacle (no daisy chains) Are floors, aisles, and work areas free of slipping and hazards? Is the Emergency Evacuation Route posted? Is staff trained in the event of an emergency evacuation? Are emergency phone numbers posted? Are stairways clear of obstructions? Is a first aid kit readily available? Is there a usable flashlight available for emergencies? Have staff been free from injuries, the office free of safety repairs or safety incidents in the last month? If any line items are checked no than a safety report needs to be completed and attached. *File in PQI notebook under Scorecard Data section. Fax this report to Carrie Hogue at (724) 946-8711 or e-mail at cahogue@bair.org 83 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 No BLOODBORNE PATHOGENS EXPOSURE CONTROL PLAN I. Introduction Purpose Responsibility Terms and Definitions II. Exposure Control Plan Universal Precautions Safe Practice Controls Housekeeping Equipment Hazard Communication III. Standard Precaution Personal Protective Equipment Removing PPE’s IV. Work Practice Controls Hand washing First Aid Supplies V. Lead poisoning VI. Asthma VII. Management of Infectious Wastes, Blood Spills, Contaminated Surfaces and Contaminated Laundry Sharps Handling Contaminated Laundry Feminine Hygiene Products Blood Spills VIII. Hepatitis B Immunization IX. Blood/Body Fluid Post Exposure Protocol X. Information and Training XI. Record Keeping XII. Review of Exposure Control Plan 84 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 I. Introduction Purpose: The Bair Foundation ensures that all employees with occupational exposure to human bloodborne pathogens are protected from contracting bloodborne disease through the implementation of a bloodborne pathogens exposure control plan. The elements of the plan are adopted from rules issued by the Occupational Safety and Health Administration (OSHA) Exposure Control is the responsibility of all employees who have contact with consumers and other staff. It is imperative that all employees use universal precautions when dealing with blood and bodily fluids and that safe practice controls are exercised for all exposure incidents, including airborne pathogens. Terms and Definitions: Bloodborne Pathogens: a pathogenic microorganism present in human blood that can cause disease in humans. Airborne pathogens: pathogenic microorganisms present in the air that can cause disease in humans. Contaminated: the presence of blood or other potentially infectious materials on an item or surface. Exposure incident: means a specific eye, mouth, other mucous membrane, non-intact skin or parental contact with blood or other potentially infectious materials that result in the performance of an employee’s duties. Other potentially infectious materials: Includes, semen, vaginal secretions, saliva in dental procedures, and any body fluid that is visibly contaminated with blood. Sharps and contaminated sharps: A sharp is any object that can readily penetrate the skin, i.e. Needles, broken glass, scalpels, exposed ends of dental wires. The definition of contaminated sharps is limited to those contaminated with blood or other potentially infectious materials. Universal precautions: The term “Universal Precautions” refers to a system of infectious disease control that assumes that every direct contact with body fluid is infectious and requires every employee exposed to direct contact is to be protected. 85 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 II. Exposure Control Plan The term “universal precautions” refers to a system of infectious disease control that assumes that every direct contact with body fluid is infectious and requires every employee exposed to direct contact with body fluids to be protected. Therefore, universal precautions are intended to prevent health care workers from mucus membrane, and nonintact skin exposures to blood-borne pathogens. Bodily fluids recognized by The Center for Disease Control as directly linked to the transmission of HIV and or HBV to which universal precautions apply: blood, semen, blood products, vaginal secretions, cerebrospinal fluids, synovial fluid, pericardial fluid, amniotic fluid and concentrated HIV or HBV viruses. Although the risk of HIV or HBV infections is extremely low in feces, nasal secretions, sputum, sweat, tears, urine and vomitus unless they contain visible blood, it is recommended to use universal precautions for all bodily secretions to eliminate any risk of infection transmission. Airborne pathogens - TB is primarily an airborne disease. The disease is not likely to be transmitted through personal items belonging to those with TB, such as clothing, bedding, or other items they have touched. Adequate ventilation is the most important measure to prevent the transmission of TB. Anthrax is a spore-forming bacterium. The spores have protective coats and can withstand extreme heat, drought, and other harsh conditions. They can live for centuries in soil. Anthrax spores also have the potential for use in biological warfare because of their ability to survive and because they spread easily in air and can be inhaled. Safety Practice Controls will be stressed to employees dealing with the potential situations within their job specifications. The Bair Foundation will make available the necessary equipment to protect and guard its employees from potential exposure to bloodborne pathogens. Hand washing facilities that are readily 86 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 III. accessible with the necessary antiseptic hand cleansers and paper towels will be available at all office sites. Housekeeping: Antibacterial cleansers will be utilized in cleaning any areas of contamination. Universal precautions will be used when cleaning any contaminate areas. Transporting : Should an exposure incident happen when transporting a consumer, the employee should isolate the contaminated area. As a precaution, staff should carry tissues or paper towels in their vehicle for such incidents. Transport the consumer to the closest TBF office and use universal precaution to clean the individual and vehicle. Equipment: Any equipment used i.e. Diabetic needles, lancets, where blood is evident, will be cleansed or discarded using universal precautions. All sharps items will be disposed of in an appropriate sharps container. Hazard Communication: Warning labels will be fixed to any containers with bio-hazardous materials. Standard Precautions Personal Protective Equipment: Protective Barriers reduce the risk of exposure to health care workers and caregivers’ skin or mucous membranes to potentially infectious materials. When using universal precautions, protective barriers such as gloves, masks and protective eyewear, reduce the risk of exposure to blood, body fluids containing visible blood and other fluids to which universal precautions apply. Universal precautions are intended to supplement rather than replace recommendations for routine infection control, such as proper hand washing and use of gloves to protect contamination of the hands. Removing PPE’s: When removing personal protective equipment caution is needed as to not contaminate other areas. When 87 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 removing latex gloves, pull the wrist potion of the glove toward the finger so that the contaminated portion of the glove goes inside while holding that glove with the gloved hand. With the hand that is free from the glove, pull the wrist portion of the glove toward the finger so that the contaminated part and the other glove are both on the inside of the glove. Dispose of the gloves in an approved receptacle. Wash hands thoroughly using the recommended method. IV. Lead Poisoning Why is lead so toxic? The body mistakes lead for calcium when ingested. The lead then attaches to and disrupts enzymes essential to the functioning of the brain and other cells. The body never decomposes the lead into another, more easily tolerated substance, because lead is an element. The process of chelation can remove lead from the bloodstream, but most of the lead that is absorbed into a child's brain remains there forever. The U.S. Public Health Service estimates one out of six children under age 6 has enough lead in his blood to place him in what scientists now consider high risk. Although adults are susceptible to the toxic effects of lead, children are at high risk due to the nature of a child's activities that involve the introduction of non-food items into their bodies. Lead poisoning is entirely preventable, yet it is the most common and societal devastating environmental disease of young children. The only cure for lead poisoning is prevention. One way to prevent lead poisoning is to first test for lead presence. Secondly, if lead is present in your home, take steps to remove the source of lead. SYMPTOMS OF LEAD POISONING Headaches Irritability Abdominal Pain Vomiting Anemia Weight Loss 88 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Poor Attention Span Noticeable Learning Difficulty Slowed Speech Development Hyperactivity EFFECTS OF LEAD POISONING Reading and Learning Disabilities Speech and Language Handicaps Lowered I.Q. Neurological Deficits Behavior Problems Mental Retardation Kidney Disease Heart Disease Stroke Death Long term exposure to small amounts of lead may cause brain damage in children who do not show any symptoms. How can we protect our children against lead poisoning. Get your child tested. Keep play areas, toys, floors and hands clean. Reduce the risk by preventing your child from chewing on anything covered with lead paint, such as window sills, furniture, toys, cribs, or playpens. Don't remove lead paint yourself. Don't bring lead dust into your home. Get the lead out of your drinking water or at least have it tested by your water supplier or health department and know if it contains lead. Eat right by eating foods rich in iron and calcium. Places in your home where lead may be found: 89 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 V. Asthma What is Asthma? It's a chronic disease that makes it hard to get air in and out of lungs during asthma attacks. These attacks can be prevented, but not cured and sometimes they can be fatal if they are very severe and not treated. More kids miss school because of this disease than any other chronic one. What are some warning signs of an asthma attack? • coughing • tightness in the chest • feeling tired • restlessness • wheezing What causes an attack? Common triggers are: Smoking Aspirin and other medications Dust and dust mites Strong emotional responses (laughing, crying, etc.) Pollen Pets (the "dandruff' from their skin) Stress Roaches (their feces and dried body parts) Breathing cold air/weather changes 90 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Colds, respiratory infections Mold, mildew Playing sports, running Perfumes, deodorants Air pollution Strong chemical smells (paint, cleaning fluids, etc.) Second hand smoke is a BIG trigger (especially for kids)! Signs/Symptoms of asthma: Coughing with or without a cold (This is often the first symptom that asthma isn't under control) Whistling, hissing or wheezing sounds in the chest Feeling short of breath (easily winded) A heavy or tight feeling in the chest Waking up often during the night Feeling tired Trouble exhaling (breathing out used air trapped in lungs) NOTE: Infants and children may not show the usual symptoms and instead you may notice: noisy breathing and congestion, or mucus, in the chest constant or repeated coughing spells they get tired more easily than other kids during playtime they may stop their activities to prevent coughing or wheezing VI. Work Practice Controls Hand washing: Proper hand washing is the cornerstone of infection control. The following technique is recommended to minimize the spread of pathogens: Avoid wearing rings other than a plain band. Remove wristwatch or push it to the middle of your forearm. Stand in front of the sink, keeping your hands and clothing away from the sink surface. Turn on the water and adjust the temperature to warm. 91 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Wet your hands and wrists thoroughly under the running water. Keep hands and forearms lower than your elbows to prevent water from flowing from the most to the least contaminated area. Apply enough soap to produce a good lather. (If you use bar soap, rinse it before and after you use it) Lather vigorously. Using plenty of lather and friction, wash your hands for 10 to 15 seconds. Vigorously wash the palms and backs of your hands, each finger, the areas between your fingers, and your knuckles, wrists and forearms. Wash at least one inch above any area of contamination. Washing loosens the germs. Keeping your hands down, rinse your hands, wrists and forearms thoroughly. With a clean paper towel, blot your hands from the fingers toward your wrists and forearms. Turn water off by using the paper towel to avoid contaminating your hands. VII. Dispose of paper towel in a proper receptacle. First Aid Supplies: All offices will have basic first aid supplies available to employees and their guests. Management of Infectious Wastes, Blood Spills, Contaminated Spills and Contaminated Laundry Sharps: Contaminated needles or other contaminated sharps must not be bent or recapped. Immediately after use, contaminated sharps will be placed in an appropriate container. Disposable sharps will be discarded in containers that are closable, puncture resistant, leak proof on all sides and bottom and labeled “Biohazard”. 92 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 VIII. Hepatitis B Immunization IX. Hepatitis B is a type of viral hepatitis acquired from exposure to human blood and body fluids that result in liver inflammation. While the use of universal precautions helps protect from this disease, the Hepatitis B vaccination is an additional measure. Blood/Bodily Fluid Post Exposure Protocol X. Handling contaminated laundry: Use universal precautions when handling contaminated laundry. Double bagging is necessary to ensure containment of the contamination. Feminine Hygiene Products: Use universal precaution when discarding refuse with feminine hygiene products. Blood Spills: Blood on non-porous surfaces can be handled by diluting the spill with an equal volume of 1:10 household bleach solution and then absorbing it with disposable paper towels. Remember to use disposable gloves to protect any contamination on yourself. There are also available a number of products which absorb and solidify blood spills and chemically treat them. These methods are often expensive compared to bleach and many are not time tested as to their effectiveness. Bleach or other EPA approved disinfectants are most highly recommended. Should an employee be involved in an exposure incident, it must be reported to their immediate supervisor and an exposure incident report completed. Universal precautions should be followed and all exposed areas cleaned and sanitized. If medical attention is warranted, the staff should get medical attention as appropriate. The supervisor will provide follow-up with the individual or health care provider. Information and Training The information provided in this Plan will be available to all employees and caregivers within the Bair Foundation. Training will be provided at orientation. XI. Record keeping 93 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The Bair Foundation will maintain an accurate record of all exposure incidents to include: 1. The name of the employee 2. A copy of their Hepatitis B vaccinations 3. A copy of all examinations, medical testing and follow-up as a result of the exposure incident. The Bair Foundation will keep this record in accordance with their record retention policy. XII. Review of the Bloodborne Pathogen Exposure Control Plan The Bloodborne Pathogen Exposure Control Plan will be reviewed annually. IX. Forms Exposure Incident Report Form 94 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 EXPOSURE INCIDENT REPORT FORM Name:_______________________ Date/Time of Incident:_______________ Location Incident Occurred:_________________________________________ Description of Incident:____________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ Witnesses: Name:_______________________ Name:_______________________ Name:_______________________ Name:_______________________ Relationship:_______________________ Relationship: _______________________ Relationship:________________________ Relationship:________________________ Actions Taken: (Check all that apply) Universal Precautions Used Basic First Aid Used Medical Attention Sought (PCP) Emergency Room Hospital Admission Incident Reported to Supervisor Paperwork completed within 24 hours ____________________________ Date Report Completed:_______________ (Signature) ____________________________ Date Report Reviewed:________________ (Signature) *File in PQI Notebook. 95 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 INFECTION CONTROL PLAN I. Introduction Purpose II. Education III. Environmental Control IV. Storage of Cleaning Materials V. Health Programs Client/Caregiver Employee VI. Employee Health work Guidelines VII. Reporting VIII. Health Forms Employee Physical Forms Client Medical Forms Foster Parent Physical Forms I. Introduction: The Bair Foundation is committed to protecting and providing safe work environments for its employees and consumers. The Infection Control Plan is designed to assist in giving practical knowledge and safeguards in the prevention and spread of contagious illnesses or diseases. Often illnesses and diseases are spread before individuals have symptoms of being sick. Because we cannot tell whether an individual is a carrier of an illness or infectious disease, it is important to learn ways to protect ourselves. “Universal precaution” should be practiced with everyone since we do not know who could infect us with illness or disease. 96 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Casual contact with another person does not pose a risk of catching a disease, which is transmitted through the blood, but it could expose use to other varieties of viruses. II. Education: The Bair Foundation encourages and makes provision for employees and caregivers to take advantage of educational opportunities provided by the Bair Foundation or within the community. Employees and Caregivers will be trained on the Infection Control Plan in its entirety. III. Environmental Control The Bair Foundation encourages employees to maintain good hygienic practices to avoid the spread of illness. All bathrooms are cleaned and disinfected on a regular basis. Antibacterial soap is available for employee and others using the facility for use in hand washing after each visit. It is the policy of The Bair Foundation to require skin tuberculosis testing to be completed on all staff prior to employment (unless verification of a skin tuberculin test within one year prior to employment can be produced). Each child is required to have a physical within 30 days of admission into the program or within a timeframe (number of days depends upon licensing regulations for each state) upon admission to the Bair Foundation Foster Care Program. If an employee contracts an infectious disease, physical documentation of non-contagious status will have to be presented to the agency prior to their resuming full job responsibilities. IV. Storage of Cleaning Supplies: All cleaning materials are to be stored in their original container. V. Health Programs Client/Caregivers Physicals are required for both clients within the program and also individuals wanting to become Foster Parents. Annually, physicals and 97 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 VI. dentals are completed for children. Routine medical care is sought with a primary care physician and referrals are made to specialists with regard to particular diagnosis. Employees Employees having direct client contact are required to have a TB test completed, prior to any client contact to ensure they are void of communicable diseases. Employee Health Work Guidelines Hand washing: Proper hand washing is the cornerstone of infection control. The following technique is recommended to minimize the spread of pathogens: Avoid wearing rings other than a plain band. Remove wristwatch or push it to the middle of your forearm. Stand in front of the sink, keeping your hands and clothing away from the sink surface. Turn on the water and adjust the temperature to warm. Wet your hands and wrists thoroughly under the running water. Keep hands and forearms lower than your elbows to prevent water from flowing from the most to the least contaminated area. Apply enough soap to produce a good lather. (If you use bar soap, rinse it before and after you use it) Lather vigorously. Using plenty of lather and friction, wash your hands for 10 to 15 seconds. Vigorously wash the palms and backs of your hands, each finger, the areas between your fingers, and your knuckles, wrists and forearms. Wash at least one inch above any area of contamination. Washing loosens the germs. Keeping your hands down, rinse your hands, wrists and forearms thoroughly. With a clean paper towel, blot your hands from the fingers toward your wrists and forearms. 98 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Turn water off by using the paper towel to avoid contaminating you hands. Dispose of paper towel in a proper receptacle. General and Personal Hygiene: Cover any cuts or lesions on your skin or the client’s skin. Wash hands using the proper technique listed above, each time the bathroom facility is used. Eliminate any opportunity for germs to spread by reducing the risk using good hygiene practices. Do not eat or drink after anyone as germs can be easily spread in this manner. Coughs and sneezes: Bacteria is spread in aerosol form by coughing and sneezing. The mouth and nose should be covered before coughing or sneezing to limit the possible spread of infection. Hands should be washed after each use of tissue where practical. Soiled tissues should be disposed of in a covered container with a plastic liner that can be tied and disposed of in the garbage. Good Housekeeping Practices: Good housekeeping practices are essential to the elimination of the infections in bathrooms, food preparation areas, with beddings and the handling of sick individuals. Latex gloves are recommended to be used when cleaning these areas particularly when any bodily fluids containing blood are present. Remember to always wash your hands even after using gloves. It is recommended that bathrooms are disinfected routinely with antibacterial disinfectants. Anti-bacterial disinfectants are the first attack on contaminated surfaces, but the actual removal of microorganisms is the combination of the cleaning agents and scrubbing. Food preparation areas should be disinfected after each use. Special precautions should be taken after preparing meats and chicken. As always, good infection control practices can eliminate the potential spread of infections and germs. When dealing with ill children it is important to remember good hand washing techniques. Your persistence to infection control practices could avoid a breakout of illness within the whole family or agency. 99 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Dealing with bites: When dealing with young children there is often a concern for dealing with bites or scratches. At the present time there has been no evidence that the HIV virus is transmitted in this manner, although the risk of transmission increases if there is evidence of blood from the individual biting and the individual being bitten. Hepatitis B may be transmitted by a carrier through a biting incident by either the biter or the recipient. It is imperative that if the skin is broken during a biting incident, that the area be cleaned by an individual using latex gloves. The area should be dressed with an antiseptic and a dressing applied. Medical attention should be sought. VII. Reporting Communications: Staff and Foster Parents are asked to advise the agency if their children or themselves have contracted any infectious diseases so that appropriate measure can be adopted by the other staff members. VIII. Health Forms Employee Physical Forms OH – No requirements OK- Child Care Staff Health Record PA -Medical Report on Child Care Staff TX – Documentation of TB test. Client Medical Forms OH Medical History Outline Form, EPSDT screening OK Medical/Dental Treatment Form PA Foster Child’s Initial and Periodic Medical Examination TX Medical/Dental Treatment Form 100 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Foster Parent Physical Forms OH- ODHS 1653 Medical Statement OK- Medical Examination Report PA- Medical Report on Foster Parents TX-No medical required, Documentation of TB To Be Reviewed By New Mexico Employees Only: New Mexico Orientation Manual Addendum INTERACTION CONSULTANTS A strength-guided, goal-oriented approach to the positive growth and development of people and services. This page is provided courtesy of Gary Direnfeld, MSW, RSW. In addition to learning about professional boundaries, please feel free to browse the many articles related to family, parenting and separation and divorce issues. Use the links above. The following article comes from the College of Psychologists of Ontario. It is an excellent article that informs health-care service providers and clients alike of issues and ethics pertaining to therapeutic relationships. While the article is directed to members of the College of Psychologists of Ontario, the information and recommendations therein are applicable to other health-care providers. Clients whose health-care provider acts in a way to contravene any of the boundary issues or recommendations discussed below are advised to address the matter as may be determined by the circumstance. This may include discussion with their health-care provider, their supervisor or employer or their appropriate regulative body. In severe cases the matter may be brought to police. In all instances, clients should expect appropriate care and safety from harm or harassment. 101 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Professional Boundaries in Health-Care Relationships Reprinted from The Bulletin, The College of Psychologists of Ontario, VOLUME 25, NO 1, JULY 1998. http://www.cpo.on.ca/Bulletin/Selected%20Articles/Professional%20Boundaries.htm The Client Relations Committee of the College has been reviewing this complex, sensitive area in an effort to assist members in their understanding and management of boundary issues in professional practice. It is evident that the majority of members treat their clients respectfully, compassionately and responsibly and would not knowingly compromise the professional relationship established with them. This does not mean that relationship dilemmas or difficult situations do not arise. The following article discusses the nature of the professional relationship, provides information to help members recognize potential problem situations, and suggests some strategies to consider in managing professional boundaries. Characteristics of Professional Boundaries Boundaries are the framework within which the therapist/client relationship occurs. Boundaries make the relationship professional, and safe for the client, and set the parameters within which psychological services are delivered. Professional boundaries typically include fee setting, length of a session, time of session, personal disclosure, limits regarding the use of touch, and the general tone of the professional relationship. In a more subtle fashion, the boundary can refer to the line between the self of the client and the self of the therapist. The primary concern in establishing and managing boundaries with each individual client must be the best interests of the client. Except for behaviours of a sexual nature or obvious conflict of interest activity, boundary considerations often are not clear-cut matters of right and wrong. Rather, they are dependent upon many factors and require careful thinking through of all the issues, always keeping in mind the best interests of the client. Who Negotiates the Boundaries in the Professional Relationship In any professional relationship there is an inherent power imbalance. The therapist’s power arises from the client’s trust that the therapist has the expertise to help with his or her problems, and the client’s disclosure of personal information that would not normally be revealed. The fact that services cannot be provided unless clients are willing to cooperate, does not change the fundamental power imbalance. Therefore, the therapist has a fiduciary duty to act in the best interest of the client, and is ultimately responsible for managing boundary issues 102 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 and is therefore, accountable should violations occur. Given the power imbalance that is inherent in the professional/client relationship, clients may find it difficult to negotiate boundaries or to recognize or defend themselves against boundary violations. As well, clients may be unaware of the need for professional boundaries and therefore, may at times even initiate behaviour or make requests that could constitute boundary violations. Typical Areas Where it May Be Difficult to Draw A Line or Where Boundaries Can Become Blurred There are a number of areas in which one has to maintain boundaries, that is, draw a line. Below are some typical areas that can present difficulties. Self disclosure. Although in some cases self disclosure may be appropriate, members need to be careful that the purpose of the self disclosure is for the client’s benefit. A number of dangers may exist in self disclosure including shifting the focus from the needs of the client to the needs of the therapist or moving the professional relationship toward one of friendship. The blurring of boundaries can confuse the client with respect to roles and expectations. The primary question to be asked is, "Does the self disclosure serve the client’s therapeutic goal?" Giving or receiving significant gifts. Giving or receiving gifts of more than token value is contrary to professional standards because of the risk of changing the therapeutic relationship. For example, a client who receives a gift from a member could feel pressured to reciprocate to avoid receiving inferior care. Conversely, a member who accepts a significant gift from a client risks altering the therapeutic relationship and could feel pressured to reciprocate by offering "special" care. Dual and overlapping relationships. Dual relationships should be avoided. These occur in situations where the member is both the clinician and also holds a different significant authority or emotional relationship with the same person. Examples can include course instructor, work place supervisor, or family member. Members needs to remain cognizant that the purpose of avoiding dual relationships is to avoid exploiting the inherent power imbalance in the therapeutic relationship. Overlapping relationships, while potentially problematic, may not always be possible to avoid. Overlapping relationships, where a member has contact, but no significant authority or emotional relationship with the client, may occur particularly for therapists who are members of small communities, or for clinicians who work with a particular client population with which they are also affiliated. Such overlapping relationships can occur in situations where, for example; the client is a member of a particular religious or ethnic group and tends to practice within this community; the therapist is gay or lesbian and works with gay or lesbian clients; or, the 103 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 member has a child with a learning disability, is active in a local association, and also does learning disability assessments. Situations where there may be overlapping relationships need to be judged on a case by case basis. Members should avoid relationships with their clients outside of therapy where either the therapist or client is in a position to give a special favour, or to hold any type of power over the other. For example, some situations to be avoided include employing a client or his or her close relatives, involving oneself in business ventures where one could benefit financially from a client’s expertise or information, or engaging in therapy or assessment with a current student. Similarly, members should refrain from requesting favours from clients, such as baby-sitting, typing, or any other type of assistance that involves a relationship outside therapy. Becoming friends. Generally, members should avoid becoming friends with clients and should refrain from socializing with them. Although there are no explicit guidelines that prohibit friendships from developing once therapy has terminated, members must use their clinical judgment in assessing the appropriateness of this for the individual client. Potential power imbalances may continue to exist and influence the client well past the termination of the formal therapeutic relationship. In the course of therapy, some clinicians, on occasion, may engage in activities that resemble friendship, such as going on an outing with a child or adolescent, or attending a client’s play, wedding, or special event. In all cases it is the clinician’s responsibility to ensure that the relationship remains therapeutic and does not develop into a friendship or a romantic involvement. The definition of "sexual abuse" within the legislation makes it clear that it is unacceptable to date a current client. Since power imbalances may continue to influence the client well past termination, professional standards prohibit a member from engaging in a sexual relationship with a former client to whom any professional service was provided in the past two years. Members are reminded that even the most casual dating relationship may lead to forms of affectionate behaviour that could fall within the definition of sexual abuse. Maintaining established conventions. Ignoring established conventions that help to maintain a necessary professional distance between clients and members can lead to boundary violations. Examples include providing treatment in social rather than professional settings, not charging for services rendered, not maintaining clear boundaries between living and professional space in home offices, or 104 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 scheduling appointments outside of regular hours or when no one else is in the office. Physical contact. There are a variety of ways of using touch to communicate nurturing, understanding and support such as a pat on the back or shoulder, a hug or a handshake. Such touch can however, also be interpreted as sexual or inappropriate which necessitates careful and sound clinical judgment when using touch for supportive or therapeutic reasons. Clinicians must be cautious and respectful when any physical contact is involved, recognizing the diversity of cultural norms with respect to touching, and cognizant that such behaviour may be misinterpreted. Diagnostic and therapeutic work with children requires special consideration. Some agencies or institutions for example, advise their staff to avoid any touching of children. In other settings however, touching may be permitted, and this would ordinarily be open to public scrutiny. In working with children and considering the question of touching, one might ask, "Would I do this in the presence of my colleagues or this child’s parents?" Again, good clinical judgment should prevail for the protection of both the client and the practitioner. Some clinical situations such as neuropsychological testing and biofeedback, or clinical interventions such as bioenergetics, require touching the client. When such touch is necessary, it is important to explain this to the client and ensure the client’s understanding, and the client’s fully informed consent. If there is concern that a particular client may misinterpret a therapist’s actions, members may wish to have someone else present in the session, consider an alternate treatment approach, or think about a referral to another practitioner. Questions to Consider in Examining Potential Boundary Issues In each individual case, boundary issues may pose dilemmas for the clinician and there may be no clear or obvious answer. In determining how to proceed, consideration of the following questions may be helpful. • Is this in my client’s best interest? • Whose needs are being served? • Will this have an impact on the service I am delivering? • Should I make a note of my concerns or consult with a colleague? • How would this be viewed by the client’s family or significant other? 105 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 • How would I feel telling a colleague about this? • Am I treating this client differently (e.g., appointment length, time of appointments, extent of personal disclosures)? • Does this client mean something ‘special’ to me? • Am I taking advantage of the client? • Does this action benefit me rather than the client? • Am I comfortable in documenting this decision/behaviour in the client file? • Does this contravene the Regulated Health Professions Act, the Standards of Professional Conduct or the Code of Ethics, etc.? Boundary Violations and Sexual Abuse Sexualizing a professional, health-care relationship is against the law. In Ontario, the Regulated Health Professions Act (RHPA) prohibits sexual involvement of health-care professionals with clients . The RHPA[1(3)] defines sexual abuse broadly as: sexual intercourse or other forms of physical sexual relations between a member and a client; touching, of a sexual nature of the client by the member; or, behaviour or remarks of a sexual nature by a member toward a client. There are NO circumstances in which sexual activity between a psychologist or psychological associate and a client is acceptable. Sexual activity between a client and practitioner is always detrimental to client care, regardless of what rationalization or belief system the health-care professional chooses to use to excuse it. Because of the unequal balance of power and influence, it is impossible for a client to give meaningful consent to any sexual involvement with his or her therapist; client consent and willingness to participate in a personal relationship does not relieve the member of his or her duties and responsibilities for ethical conduct in this area. Failure to exercise responsibility for the professional relationship and allowing a sexual relationship to develop is an abuse of the power and trust which are unique and vital to the therapist/client relationship. Warning Signs There may be times in the practice of psychology when a member could find himself or herself drawn toward a client or could experience feelings of attraction to a client. It is vital that the psychologist or psychological associate recognize these feelings as early as possible and take action to prevent the relationship from developing into something other than a professional one. If a client attempts to 106 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 sexualize the relationship, the obligation is always on the psychologist or psychological associate not to cross the line. Research has shown that before actual physical contact or abuse occurs there are often a number of warning signs, or changes in the therapist’s behaviour. Members should be alert to such signs that suggest he or she may be starting to treat a particular client differently. These may include sharing personal problems with the client, offering to do therapy in social situations such as over dinner, offering to drive a client home, not charging for therapy, or making sure the client's appointments are scheduled when no one else is in the office. In addition, miscommunication between a psychologist or psychological associate and a client may cause the client to misunderstand a member’s intent. While it may seem harmless to make a personal compliment about a client’s appearance, or tell a ‘racy’ joke, this type of behaviour can be misinterpreted by a client as an interest in him or her personally. Prevention and Avoidance of Sexual Misconduct The best way to maintain the appropriate boundaries in a professional/client relationship is through the clinician’s focus on maintaining good, personal psychological health, an awareness of potential problems and good, clear communication. One’s power and control over a client should not be underestimated. One should also remain aware that the client may experience touch, personal references and sexual matters very differently from the clinician due to a variety of factors including gender, cultural or religious background, or personal trauma such as childhood sexual abuse. Risky situations should be avoided and the proper boundaries of any professional/client relationship should be communicated clearly and early in the treatment process. The following guidelines suggest approaches to prevent boundary violations and avoid complaints of sexual misconduct. 1. Respect cultural differences and be aware of the sensitivities of individual clients. 2. Do not use gestures, tone of voice, expressions, or any other behaviours which clients may interpret as seductive, sexually demeaning, or as sexually abusive. 3. Do not make sexualized comments about a client’s body or clothing. 4. Do not make sexualized or sexually demeaning comments to a client. 5. Do not criticize a client’s sexual preference. 107 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 6. Do not ask details of sexual history or sexual likes/dislikes unless directly related to the purpose of the consultation. 7. Do not request a date with a client. 8. Do not engage in inappropriate 'affectionate' behaviour with a client such as hugging or kissing. Do offer appropriate supportive contact when warranted. 9. Do not engage in any contact that is sexual, from touching to intercourse. 10. Do not talk about your own sexual preferences, fantasies, problems, activities or performance. 11. Learn to detect and deflect seductive clients and to control the therapeutic setting. 12. Maintain good records that reflect any intimate questions of a sexual nature and document any and all comments or concerns made by a client relative to alleged sexual abuse, and any other unusual incident that may occur during the course of, or after an appointment. What Members Can Do? If a member finds himself or herself having a problem with how he or she is treating or feeling about a client or how clients are feeling about them, members should get assistance as soon as possible. If the client has been sexualizing the relationship, this should be documented, as should actions taken to diffuse the situation. Members are encouraged to talk to a trusted colleague or mentor, seek professional help from a qualified practitioner in the psychological community or elsewhere, or call the practice advisory service at the College. 20 Suter Crescent, Dundas, ON, Canada L9H 6R5 Tel: (905) 628-4847 Email: gary@yoursocialworker.com 108 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 Indian Child Welfare Act of 1978 What is the Indian Child Welfare Act? The Indian Child Welfare Act (ICWA) is a federal law which regulates placement proceedings involving Indian children. If your foster child is a member of a tribe or eligible for membership in a tribe, your child has the right to protection under the ICWA. These rights apply to any child protective case, adoption, guardianships, termination of parental rights action, runaway/truancy matter, or voluntary placement of your children. When was this law passed? The ICWA was created in 1978 by the federal government in order to re-establish tribal authority over the adoption of Native American children. The goal of the act when it passed in 1978 was to strengthen and preserve Native American families and culture. Why was this law passed? Before the ICWA was passed, a very high percentage of Indian families were broken up because non-tribal agencies removed children from their homes. One reason for the high removal rate was because state officials did not understand or accept Indian culture. Today, the ICWA sets minimum standards for the removal of Indian children from their homes. Who does it apply to? The law applies to Native American children who are unmarried and under age eighteen. The child must be either a member of a federally recognized Indian tribe or must be eligible for membership in a federally recognized Indian tribe. 109 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 What does the law do? The ICWA requires that placement cases involving Indian children be heard in tribal courts if possible, and permits a child's tribe to be involved in state court proceedings. It requires testimony from expert witnesses who are familiar with Indian culture before a child can be removed from his/her home. If a child is removed, either for foster care or adoption, the law requires that Indian children be placed with extended family members, other tribal members, or other Indian families. What if a child is not living on the reservation does the ICWA still apply? Yes. The ICWA has a notice requirement. This means that if a state takes a child into custody, it must give notice to the child's tribe, wherever the child may be in the U.S. Does the act apply to a couple getting a divorce? No. What if a parent allowed someone else to become a guardian of their child and later changes their mind? The ICWA provides that an Indian parent always has the right to revoke a guardianship. Which Main tribes does the law apply to? The law applies to all four Main tribes: the Aroostook Band of Micmacs, the Houlton Band of Maliseet Indians, the Passamaquoddy Tribe and the Penobscot Indian Nation. The Indian Child Welfare Act defines an Indian tribe as any Indian tribe, band, nation, or other organized group or community of Indians recognized as eligible for the services provided to Indians by the Secretary [of the Interior] because of their status as Indians. Who decides if someone is a member of the tribe? 110 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 The law does not apply a specific blood quantum as the criteria for membership. It leaves it up to each Native American tribe to make such determinations on their own. What court can hear a case involving a Native American child? Currently only the Penobscot and Passamaquoddy Tribes can decide these cases in Tribal Court. Cases involving Micmac or Maliseet children are likely to be held in Probate or District Court. For complete Indian child Welfare Act of 1978 policy go to: http://www.tribal-institute.org/lists/chapter21_icwa.htm 111 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14 THE BAIR FOUNDATION Staff Training Report Name:______________________________________________ Date:_______________________________________________ Office Location:______________________________________ Purpose or Title: Orientation Manual Training : Overview of organization and programs Policies Children’s Rights and Responsibilities Code of Ethics Confidentiality Duty to Warn National Reporting Policy Prohibition of Corporal Punishment Staff Training Requirements Emergency and Safety Plan Bloodborne Pathogens Exposure Control Plan Infection Control Plan New Mexico Orientation Manual Addendum (For New Mexico Employees) Number of Hours: 1 hour Staff Signature:_____________________________________________________ Supervisor’s Initials:____________ 112 TBF>Gen Res Orig. 2/01 T-02 rev. 6/13/13,12/16/132/20/14