ADDENBROOKE’S HOSPITAL JOB DESCRIPTION JOB TITLE: Project Manager – Co-Creating Health DIRECTORATE: Medicine RESPONSIBLE TO: Director of Operations ACCOUNTABLE TO Deputy Director of Operations – Addenbrooke’s Executive Nurse – Cambridgeshire PCT GRADE: JOB SUMMARY: Primary Responsibility The post holder will have full project management responsibility for implementing a three-year quality improvement programme supporting Chronic Obstructive Pulmonary Disease (COPD) self-management amongst patients. Working across both primary and secondary care, the post holder will be responsible for achieving results in this key patient initiative. Ensuring changes are tested and implemented, overseeing data collection as well as the planning and monitoring of the programme; the post holder will ensure the integration of key clinical, managerial and operational processes MAIN DUTIES AND RESPONSIBILITIES: As lead manager on this project, you will support the delivery and development of patient self-management across both the primary and secondary care setting. This will involve: 1. Agreeing the Project Scope and Definition Clarifying the project scope, definition and terms of reference in order to plan effectively Identify and reconcile key stakeholder interest in the project Identify and assess the benefit and risks associated with the project alongside a plan for delivering benefits and strategies to mitigate risks and resolve issues 2. Developing Plans to Achieve Project Objectives Develop, facilitate and monitor the delivery of project plan and project manage the implementation of Co-Creating Health within the agreed project scope To plan and organise a broad range of complex meetings, activities and programs of work that impact on the delivery of project To ensure patients and carers have a central role in the development and monitoring of the service development project for which the post-holder is responsible Created by Cambridge University Hospitals NHS Foundation Trust, 2011 as part of the Health Foundation’s Co-creating Health programme 3. Lead and manage Project Steering Groups and associated groups Lead on redesign and transformation of services for patient with COPD, including change management, developing and implementing policy, proposing changes in conjunction with working groups which have wider implications/developing successful service-wide performance To work with and provide support to managers, clinicians, nursing staff, patients and other stakeholders enabling a multi-disciplinary and multi-service approach to sharing, influencing and implementing new processes resulting in whole system change To work effectively within teams, demonstrating sound leadership capabilities in managing change, specifically within projects that will have a lasting effective on clinical services Ensure teams and relevant stakeholders have effective opportunities to contribute to the development of the project to discuss, influence and progress joint plans, facilitating collaborative working To communicate effectively with others, employing skills to motivate, negotiate and influence opinions both from within the Trust and externally with our partners in primary, secondary care and other agencies Provide appropriate specialist training to clinicians, management and staff at all levels To ensure a consistent and joined up approach to the development of the service 4. Monitor and adjust activities resources and plans Monitor and evaluate project work in order to facilitate the achievement of project objectives while ensuring projects are kept to agreed timetables and budgets To facilitate and lead the initiative’s developments as appropriate to ensure improved efficiency in managing the patient journey To establish appropriate audit and evaluation processes to produce an evidence base relating to key service development initiatives To analyse and assess project performance and capacity and demand data to inform changes made to project plans To demonstrate good understanding and knowledge of local and national guidance and targets that impact on individual projects e.g. NSF (National Service Framework), NICE (National Institute of clinical excellence) guidance, Department of Health initiatives etc. Maintain commitment to a common goal and aim of a project for teams/services when operational issues may overshadow initiative Take responsibility for overall project progress and use of resources and initiate corrective action where necessary Created by Cambridge University Hospitals NHS Foundation Trust, 2011 as part of the Health Foundation’s Co-creating Health programme 5. Develop Solutions to project problems Manage, identify and assess the main priorities and risks associated with the project including the development of contingency plans and managing conflicting priorities between stakeholders with different expectations Collect and verify all information necessary and relevant to a project problem in a way which facilitates effective and efficient analysis Analyse information for all the major stakeholders perspectives identifying and prioritising all known factors according to project scope and definition Assess resources capacity in solving problems and to present a range of options when identifying solutions 6. Ensure completion of project activities Ensure project goals have been achieved to agreed schedule costs and quality Evaluate effectiveness of project planning and implementation Ensure that all end of project documentation is completed PERSONAL AND PROFESSIONAL DEVELOPMENT Pursue lifelong learning and professional development agenda by participating in management supervision, appraisal and personal learning and development activities Keep up to date with national and local developments in NHS policy and practice developments CLINICAL GOVERNANCE, PATIENT AND PUBLIC INVOLVEMENT Within the project area, ensure the development and monitoring of clinical guidelines and protocols that support the safe standardised delivery of care interventions to patients Ensure that a spirit of service user involvement is present, that care delivered is patient-centred and that patients feel involved and informed about all aspects of their care OTHER The post holder must at all times carry out their duties with due regard to the Trust’s equal opportunities policy To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, staff and visitors To ensure that all duties are carried out to the highest possible standard and in accordance with current quality initiatives within the area of work The post holder must ensure that they are aware of their responsibilities under The Health and Safety at Work Act 1974 Created by Cambridge University Hospitals NHS Foundation Trust, 2011 as part of the Health Foundation’s Co-creating Health programme All staff who have access to or transfer data are responsible for that data and must respect confidentiality and comply with the requirement of the Data Protection Act 1998, in line with Trusts policies The post holder is responsible for data quality and complying with the policies, procedures and accountability arrangements throughout the Trust for maintaining accuracy and probity in the recording of the Trust’s activities Staff are required to comply with the requirements of the Freedom of Information Act 2000 in line with Trust policy The post holder may carry out any other duties which may be required from time to time This job description will be reviewed in conjunction with the Deputy Director of Operations on an annual basis POLICE CHECK Addenbrooke’s NHS Trust is committed to carefully screening all staff who work with children and therefore this appointment is subject to a satisfactory police check. All applicants must also give a full employment history on their application form August 2007 Created by Cambridge University Hospitals NHS Foundation Trust, 2011 as part of the Health Foundation’s Co-creating Health programme Person Specification Post: Project Manager Grade: Band 7 Department: Medicine Essential Criteria Education / Qualifications Experience How Tested * A/I Degree / Postgraduate Education Knowledge of health service management, including change management and workforce re-design Desirable Criteria How Tested * Prince 2 A/I A/I Proven analytical, numeracy and project management skills Experience in the design, development and implementation of NHS planning/performance projects Experience of service redesign Knowledge of and recent experience in current developments in NHS planning and performance systems Created by Cambridge University Hospitals NHS Foundation Trust, 2011 as part of the Health Foundation’s Co-creating Health programme Skills/Ability Excellent oral and written communication interpersonal skills and negotiating ability skills, A/I Ability to collect data requiring analysis and interpretation To work effectively within diverse project groups and teams, demonstrating sound leadership capabilities in managing change. Strategic planning skills and the ability to supervise strategy and policy implementation Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence Use skills to encourage innovation and collaborative working. Monitor and evaluate project work in order to facilitate the achievement of project objectives while ensuring projects are kept to agreed timetables and budgets High standard of IT skills Knowledge/ Understanding Other Requirements MS PowerPoint and Project Knowledge of NHS and impact of service redesign on the system Good understanding of local and national guidance and targets. e.g. NSF, NICE guidance, Department of Health initiatives etc Facilitative and supportive management style, ensuring commitment and influence across the wider health community A/I A/I Flexible approach to work Manager’s Initial: _________ *Key: A= Application Form Designation:____ ____________________________ I= Interview Date: 1 Aug 2007________________ T= Test Created by Cambridge University Hospitals NHS Foundation Trust, 2011 as part of the Health Foundation’s Co-creating Health programme