RUNNING HEAD: CLOSING THE INFORMATION GAP 1 Closing the information gap: Marketing for Sustainable Food Systems at the University of Victoria Heather Doi, Molly Knox, Coralie Burgess, Raya Yampolsky CLOSING THE INFORMATION GAP: 2 Abstract The University of Victoria (UVic) is an environmentally-conscious campus community and issues of food security and sustainability are of growing concern among students, faculty and staff. The university’s Office of Community Based Research (OCBR) is currently compiling an inventory of food-related initiatives on campus to-date. To build on this inventory, we focused on creating a comprehensive list of food-related events, specifically conferences, forums and film screenings from 2005 to early December 2010. Also, by researching five other universities - UBC, University of Guelph, CalPoly, McGill University, and Ryerson University- we identified their 'best practices' in food-related marketing and educational campaigns. In our research we utilized a diversity of research methods, from in-person discussions, email correspondence, secondary source analysis of university websites, and a literature review of reports and academic articles on education and marketing for sustainability. This report, intended to raise consumer awareness and promote engagement in sustainable food systems on campus, culminates in a series of recommendations for marketing and educational campaigns at UVic. CLOSING THE INFORMATION GAP: 3 Table of Contents INTRODUCTION .............................................................................................................................................4 PROBLEM IDENTIFICATION AND SIGNIFICANCE .................................................................................................................4 RESEARCH QUESTION, GOAL, OBJECTIVES .......................................................................................................................5 METHODOLOGY .............................................................................................................................................6 THEORETICAL FOUNDATIONS .........................................................................................................................7 ENCOURAGING SUSTAINABILITY THROUGH MARKETING .....................................................................................................7 THE CHALLENGES OF BEST PRACTICES.......................................................................................................................... 10 MEETING OBJECTIVE ONE: IDENTIFYING CONFERENCES, FORUMS, AND SCREENINGS ................................... 10 MEETING OBJECTIVE TWO: BEST PRACTICES ................................................................................................. 12 THE UNIVERSITY OF BRITISH COLUMBIA ....................................................................................................................... 12 THE UNIVERSITY OF GUELPH ...................................................................................................................................... 14 CALIFORNIA POLYTECHNIC STATE UNIVERSITY ............................................................................................................... 16 MCGILL UNIVERSITY ................................................................................................................................................. 17 RYERSON UNIVERSITY ............................................................................................................................................... 19 DISCUSSION AND ANALYSIS OF FINDINGS ..................................................................................................... 20 OBJECTIVE ONE: SIGNIFICANCE AND CHALLENGES ......................................................................................................... 20 OBJECTIVE TWO: CHALLENGES AND FUTURE RESEARCH .................................................................................................. 23 MEETING OBJECTIVE THREE: RECOMMENDING MARKETING/EDUCATIONAL STRATEGIES AT UVIC ................ 24 CONCLUSION ............................................................................................................................................... 26 WORK CITED ................................................................................................................................................ 28 APPENDIX A: PAST CONFERENCE, SEMINARS, FORUMS & SCREENINGS ......................................................... 32 APPENDIX B: UNIVERSITIES' BEST PRACTICES CHART ..................................................................................... 41 CLOSING THE INFORMATION GAP: 4 Introduction Problem Identification and Significance The University of Victoria (UVic), located on southern Vancouver Island, is a mid-sized school with a tight-knit, environmentally conscious campus community. Food security and sustainability are issues of growing concern on the campus - for faculty, staff, and in particular, for students. One of the challenges of living on Vancouver Island is its isolation from the mainland. As residents we have come to depend heavily on food imports; currently, the island supplies only five percent of the food we eat. This problem has arisen not from a lack of land to grow and produce our own food, but from an underlying lack of demand and support for locally grown food. When faced with decisions to buy cheap imports versus higher priced local goods, many are either unwilling or unable to purchase the latter. The issue of food imports is only one aspect of food security and sustainability for UVic and for the Island generally; however, it speaks to the need for tools and strategies to raise awareness and encourage participation in making our food systems sustainable. As the largest educational institution on Vancouver Island, the course of actions taken at UVic will exert a significant influence on the state of food security and sustainability in the region. Stimulating awareness and participation amongst all members of the campus community is the first step in building sustainable campus food systems. As Ken Babich’s class presentation to ES 382 on September 20, 2010 suggested, many previous and current food security initiatives are unheard of among students. His division of UVic operations, Purchasing Services, attempts to secure contracts with local food suppliers whenever possible. Despite marked interest among students for local food, virtually no one in ES 382 knew of these attempts by campus food purchasers to make UVic more sustainable. This emphasized the need for better marketing and educational initiatives across campus. Activities and programs such as food forums and local food buying should be highlighted in order to gain much needed support for further systemic change. CLOSING THE INFORMATION GAP: 5 Increasing and improving marketing and educational initiatives would greatly benefit the movement and help to educate the campus community about what is going on and what else needs to be done. Research Question, Goal, Objectives Efforts to build sustainable food systems are ongoing at UVic. However, many of these, both past and current, go unnoticed by students, staff, faculty and community members. In an effort to make such information available and accessible, the university’s Office of Community Based Research (OCBR) is compiling an inventory of food-related initiatives on campus to-date. This includes outlining some of UVic’s strengths such as the work of faculty and student groups, research centres, and operations in promoting food sustainability on campus (McDonald, 2010). In this report, prepared for both Environmental Studies 382 and members of the campus community, we hope to contribute to the inventory, and more generally to enhancing consumer awareness and participation in food sustainability on campus by other means. To this end, we ask, which marketing and educational campaigns might enhance consumer awareness and participation in sustainable food system initiatives at UVic? Thus, the goal in writing this report is to raise consumer awareness of and participation in sustainable campus food systems through marketing and educational campaigns. To meet this goal, our research followed three objectives: 1. Objective One: to identify food related initiatives at UVic and how these might relate to or inform marketing and educational campaigns. 2. Objective Two: to review and analyze best practices in food-related educational and marketing campaigns at other universities, to inform such campaigns at UVic. 3. Objective Three: to develop recommendations for educational and marketing campaigns at UVic. CLOSING THE INFORMATION GAP: 6 In part, these objectives inform the draft OCBR food-inventory, Building healthy food systems at the University of Victoria. After consulting with Trina McDonald, OCBR work-study student, we designed the first two objectives so as to contribute to the document where needed. Objective one investigates past conferences, forums and screenings at UVic since 2005. Objective two investigates best practices in food-related marketing and educational campaigns at the Universities of McGill, Guelph, British Columbia (UBC), Ryerson and California Polytechnic State (CalPoly). The inventory briefly mentions these five schools; however, no work has yet investigated their marketing or education strategies on food sustainability. The inventory is, however, a specific example amongst a diversity of other educational or marketing strategies on campus. Our research into these practices and their effectiveness generally culminates in recommendations as to which strategies are best for UVic. Thus, these three objectives also contribute more broadly to campus-wide efforts to raise consumer awareness and participation in food system sustainability. We hope that our research can help people to easily find past food-related initiatives held on campus, and offer useful recommendations as to which educational and marketing practices should be introduced at UVic. Methodology This research drew on a diversity of research methods: in-person discussions and email correspondence with members of the UVic community, email correspondence with external university contacts, secondary source analysis of university websites, and a literature review of reports and academic articles on education and marketing for sustainability. These methods allowed for a thorough investigation and recording of food related functions at UVic and of marketing and educational initiatives at our five target institutions. CLOSING THE INFORMATION GAP: 7 Research for objective one began with an in-person interview with Trina McDonald (OCBR) to discuss the inventory she is creating on food-related projects at UVic. Next, we contacted UVic communications, professors, and looked through web archives of past events. We initially wanted a baseline of 1997 to remain consistent with Trina’s data, but due to the fact that events have not been archived, we began with 2005. Other research methods included going through university websites, emailing university contact people, and searching for comprehensive assessment tools for university sustainability. Research on objective two also began with an in-person interview with Trina McDonald. From this interview we identified five schools for case study analysis. Most research on best practices was carried out by looking at websites or online publications from these schools. Efforts were made to contact people associated with these initiatives via email. In most cases we did not hear back from them; when we did, information provided was often vague or unhelpful and so was not used in preparing this report. Theoretical Foundations Encouraging Sustainability through Marketing In recent years, ‘sustainability’ has become a deciding factor for prospective students deciding on universities. Helping them to make these difficult decisions are a number of increasingly popular sustainability ranking tools. Universities in the US are ranked by the Princeton Review, which now reports on a given university’s “green” status. There are now "Sustainability Report Cards" for universities, which assign letter grades based on the school’s sustainability rating. According to a Forum for the Future & UCAS survey (2007), students and faculty both look for sustainability in choosing a university: 45% and 46%, respectively. These measures increasingly influence student recruitment. As such, there is a real need for assessing how universities create and communicate not just CLOSING THE INFORMATION GAP: 8 an image, but also a genuine culture of sustainability. The following discussion looks at the importance of marketing and educational strategies for increasing student awareness and participation in sustainability initiatives. An IPSOS poll (2006) provides evidence of the significance of marketing in changing individuals’ behaviours. The poll found that many Canadians are becoming aware of the importance of local food simply by seeing and hearing about it more often. For example, a study by Vermeir and Verbeke (2006) shows that young consumers have a "low perception of availability of sustainable products, [which] explains why intentions to buy remain low, although attitudes might be positive" (p. 169). The university community seems to provide an ideal context for implementing such marketing strategies to further engagement with sustainable food systems. Administrators, faculty, staff and students are offered opportunities to collaborate through classes, research initiatives, activism, student groups, events, conferences and more. A community in which dialogue and innovation are valued seems an ideal place in which to use marketing and educational tools to promote awareness and engagement with food sustainability. However, further attention to the nature of these strategies is required if they are to succeed in substantively furthering food system sustainability. One potential strategy that could solidify the university's engagement with sustainability is internal marketing, or the marketing of initiatives specifically to staff and faculty members (Burkitt and Zealley, 2006). Internal marketing speaks to the importance of ensuring that efforts to market sustainable initiatives are characterized by “rigorous institutional engagement” (Selby et al., 2009, p. 553). This institutional embeddedness allows for the possibility that marketing strategies might augment the “quality and depth of sustainability performance” (Selby et al., 2009 p. 553). For example, one of the greatest barriers to implementing a comprehensive composting policy at UVic has been the failure to convince unions of its benefits. An internal marketing strategy would specifically speak to employees CLOSING THE INFORMATION GAP: 9 who aren't aware of the larger role they play in making UVic a more sustainable university. Furthermore, institutionalized marketing strategies provoke feedback loops through which they involve not just staff, but administrators, faculty and students (Selby et al., 2009). A broad, internal marketing campaign could address those sustainability goals that require active participation by all members of faculty and staff. Educational campaigns also have an important role to play in increasing student participation and awareness regarding (food) sustainability. There has been a considerable amount of research in recent years dedicated to social marketing campaigns and how to successfully implement them. Edward Maibach (1993) recommends social marketing as a tool for changing environmentally damaging consumer behaviour. He also stresses that educational campaigns require adequate resources for carrying out follow-ups and monitoring progress. Maibach’s recommendations resonate in the university context, as campaigns frequently surge with incoming waves of enthusiastic students, and die out as these students graduate. As Rita Fromholt, the Sustainability Coordinator at the Office of Campus Planning & Sustainability, pointed out, the high turn-over of students has led to a lack of administrative support in the creation of sustainability initiatives. This also relates to the importance of institutionalized marketing and educational strategies that can turn disjointed initiatives into a culture of sustainability. A commitment to analyzing and processing the results of an educational campaign, with proper documentation and archiving, would be beneficial in keeping momentum and aiding future students and staff. In emphasizing the importance of marketing and educational strategies to affect awareness and participation, it is important to recognize the limitations of this approach. One controversial aspect of consumer-driven models is that many environmentalists believe capitalist consumerism is necessarily in opposition to real sustainability. As Assadourian (2009) wrote in The Rise and Fall of Consumer CLOSING THE INFORMATION GAP: 1 0 Cultures, culturally-sanctioned consumerism has led to a decline in global sustainability. In spite of this critique, we maintain that educational and marketing campaigns, when supplemented with active interest in sustainability initiatives, can be an important aspect of a comprehensive approach taken by a university. Ultimately, as found by the BC Working Group on Sustainability Education (2009), sustainability education cannot be compartmentalized. Informational campaigns should be employed as part of a broader strategy, engaging all members of university and outside community, for ensuring food system sustainability is an integral component of UVic’s culture. The Challenges of Best Practices This section discusses the challenges associated with translating generic best practices in marketing and educational campaigns so that they meet UVic’s needs. The literature reviewed above informs best practices recommendations in this report; however, tailoring best practices to fit UVic’s internal environment requires attention to existing food sustainability assets on campus. Four areas defined as “assets” are identified in the food-initiatives inventory draft: research and teaching, student research and initiatives, research centers, and community partners (McDonald, 2010). In these areas, external best practices point to ways of strengthening or expanding already developed initiatives. On the other hand, absences from these assets are indicative of areas where external best practices provide new insights into facilitating awareness and participation on campus. These lessons of adaptability apply when choosing which initiatives will most successfully encourage consumer participation and awareness of food sustainability at UVic. CLOSING THE INFORMATION GAP: 1 1 Meeting Objective One: Identifying Conferences, Forums, and Screenings This report turns now to the goal of raising consumer awareness and participation in sustainable food systems at UVic, through marketing and educational campaigns. We addressed this goal by first identifying food-related initiatives at UVic - specifically conferences, forums and film screenings - and how they might relate to or inform marketing and educational campaigns. This research produced a comprehensive list of such events held on campus between 2005 and early December 2010. A list of our findings, organized according to date, event format, topic, speaker/sponsor, and related department/organization, is located in Appendix A. From the inventory of past and current food security initiatives, conferences and forums at UVic, a set of trends emerges. Since 2005 there has been a substantial increase in the amount of food related events on campus. A variety of disciplines are involved in putting on these events including the departments of Religious Studies and Law. It is encouraging to see more people from many different departments, not just Environmental Studies, beginning to engage in action and bring awareness to the multi-faceted nature of food sustainability. We noted that a few conferences included a “sustainable” banquet for delegates supplied by local growers and prepared by chefs with commitments to food security, such as David Mincey of the Island Chefs Collaborative. These kinds of additions to conferences held at UVic highlight the local food movement on Vancouver Island. They are always advertised as part of the conference package and provide incentives for conference attendees to pay a premium for a high quality, local food experience as part of the conference. In going through the past events, we also decided to include the courses that the Division of Continuing Studies offered as we found many were related to local or sustainable food. These courses CLOSING THE INFORMATION GAP: 1 2 are intended for community members with interest in expanding their knowledge of a given subject; as the courses designed to address problems in food security increased we infer that demand for such courses was also increasing. The Centre for Studies in Religion and Society also was responsible for a speaker series related to ethics in the global food system, and collaborated with the Division of Continuing Studies in organizing these events. These kinds of partnerships indicate existing interdepartmental interest in discussing issues related to food sustainability. Other kinds of partnerships include the way that University of Victoria Sustainability Project (UVSP) acted as an advertising medium for many organizations in the community who were holding events or workshops on sustainable food. These kinds of alliances are invaluable in sustaining momentum for radically changing the way Vancouver Island thinks, and acts, about food. Meeting Objective Two: Best Practices This section displays findings from research into best practices in food-related educational and marketing campaigns at five universities: UBC, University of Guelph, CalPoly, McGill University, and Ryerson University. The food inventory discusses, very briefly, food-related initiatives at these institutions (McDonald, 2010). We chose to investigate educational and marketing initiatives at these same schools in an effort to build on this work. In taking this approach we recognize that each school has its strengths and weaknesses in facilitating awareness and participation on campus. These constraints are discussed further in Discussion and Analysis of Findings. The following pages identify the most significant educational or marketing initiatives at each school. For each school we describe the initiatives and their purpose, who is targeted, who is involved, and when possible, the location of funding. This information is also clearly laid out in Appendix B. University of British Columbia CLOSING THE INFORMATION GAP: 1 3 The University of British Columbia’s Vancouver campus enrols about 45,000 part- and full-time students (UBC Public Affairs, n.d.). On campus there is a 24-hectare learning and research farm (UBC Development Office, n.d.). The farm is an outdoor classroom for numerous for-credit UBC courses. Additionally, the farm offers opportunities for community involvement. One such example, the Urban Aboriginal Community Kitchen Garden Project, brings 300 Aboriginal people from the Downtown Eastside to the farm to grow, harvest and prepare their own vegetables, fruits and medicines (UBC Development Office). From UBC’s extensive food-sustainability initiatives, five promoting awareness and involvement in the campus community are showcased below. The Sustainability Pledge, found on the UBC website, acts as a portal to other UBC initiatives. It adds signatories to an email list promoting upcoming events and campaigns, and offering tips about sustainable living (UBC Sustainability2, n.d.). By signing the pledge, UBC students make a commitment towards living more sustainably as part of a network of like-minded students on campus (UBC Sustainability2). Another tool used to increase awareness about ongoing and past initiatives is The SEEDS (Social, Ecological, Economic, Development Studies) Library (UBC Sustainability1, n.d.). Through the SEEDS Program, senior level undergraduate and graduate students work in collaboration with UBC staff and faculty to produce recommendations advancing sustainability in campus operations (UBC Sustainability1). Their reports are stored in the SEEDS Library to provide easy accessibility for future students and researchers (UBC Sustainability1, n.d.). In addition to providing access to the research findings, the online library also clearly shows who the students worked with within the structure of the university. Contact information is available for those wanting to continue or to advance projects (UBC Sustainability1). CLOSING THE INFORMATION GAP: 1 4 The UBC Dietician Program brings registered dieticians to residence dining halls to give two monthly presentations on nutrition topics (UBC Food Services2, n.d.). The dieticians educate students living away from home for the first time about making the best choices in residence dining and counsel students on individual dietary concerns (UBC Food Services2). In addition to hosting these dieticians, UBC Food Services has undertaken numerous campaigns promoting sustainability (UBC Food Services2). Two recent campaigns by Food Services focus on encouraging waste reduction through the use of reusable containers: The Way-To-Go program involves a frequent user system. For every ten transactions with a reusable container, the customer can enter a prize draw (UBC Food Services2, n.d.). The campaign ECO-To Go is a membership based, container exchange program where customers exchange used containers, which are washed and sanitized, at a participating food service outlet. In return they receive a membership card (UBC Food Services1, n.d.). To become a member, customers must simply buy a container from participating food service outlets (UBC Food Services1). Both of these campaigns seek to increase consumer participation in creating a sustainable food system (UBC Food Services1; UBC Food Services2). To further encourage participation, Food Services also provides each resident with a reusable container at the beginning of the year (UBC Food Services2). The University of Guelph The University of Guelph enrolls just under 20,000 students (Enrolment Services, n.d.). On campus, the one-hectare Guelph Centre for Urban Organic Farming (GCUOF) provides hands-on learning in organic market gardening, urban agriculture, and resource conservation; education about food security, and opportunities for mentoring primary and secondary school students (Organic Agriculture Program, n.d.). Along with their academic programming, many campaigns and initiatives are emerging surrounding the concept of sustainable food (Organic Agriculture Program, n.d.). CLOSING THE INFORMATION GAP: 1 5 The University of Guelph has a similar program to UBC encouraging the use of reusable containers (Hospitality Services, n.d). Their EnviroCard program allows students to choose between a $0.25 discount or a stamp when they purchase an entree using their own container or dishes. After 10 stamps, the customer is entitled to a free entree. Another frequent user program rewards students who eat whole fruit and good breakfast on a regular basis (Hospitality Services, n.d.). With the Fruit Card and Breakfast Energy Card students receive one stamp with the purchase of two or more of the following items: whole fruit, milk, toast, cereals with milk, eggs of any type, yogurt, and bagels. After ten stamps the customer gets a free fruit or breakfast entree. The later frequent-user program is a joint effort between Hospitality Services and SNAP! (Student Nutrition Awareness Program). SNAP! is a program run by two senior level students from the faculty of Applied Human Nutrition (Hospitality Services, n.d.). SNAP coordinators act as a resource for students, answering their questions and concerns about nutrition. They also create display boards, which are set up in the main dining facilities to provide students with information and free pamphlets on biweekly nutrition topics (p. 21). In addition to educating students about nutrition, Hospitality Services at the University of Guelph supports sustainable food by purchasing local produce, dairy, eggs, and meats (Hospitality Services, n.d.). To promote this local food, the menus in the campus dining halls showcase a 'Seasonal Special'- a seasonal dish or local product in an attempt to both increase the awareness about the availability of local food on campus and encourage students to choose the seasonal and local option (p.22). Guelph not only focuses on promoting sustainability to students but also seeks to involve the faculty and staff (Sustainability Office, n.d.). The Green Department Challenge, is a three phase program incorporating goals and initiatives in areas of waste reduction, energy conservation, and community involvement, (Sustainability Office). In relation to creating a sustainable food system, phase CLOSING THE INFORMATION GAP: 1 6 one of the challenge involves 'freeing' the department from coffee cups (uses only reusable coffee mugs) and becoming a 'bottled-water free zone'; phase two involves each member of the department packing at least two waste-free lunches a week; phase three has the department takes responsibility for its own composting (Sustainability Office). California Polytechnic State University California Polytechnic State University, located in San Louis Obispo, enrols just fewer than 20,000 students (Cal Poly Public Affairs, n.d.). The school’s College of Agriculture, Food & Environmental Sciences (CAFES) is a multi-disciplinary program offering hands-on training and courses to students in eighteen different majors (CAFES, 2010). Over 9,000 acres are allocated for agricultural instruction on the Cal Poly San Luis Obispo campus and at the University’s Swanton Pacific Ranch in Santa Cruz County (CAFES). Rangeland, orchards, vineyards, vegetable and field crops, greenhouses, an arboretum, and facilities for livestock, meat, dairy, fruit, and vegetable processing are all available for educational use. (CAFES) Cal Poly also has a multi-program focusing on nutrition and health (STRIDE, 2009). STRIDE (Science through translational Research in Diet and Exercise), the program initiated by the Kinesiology department, conducts research and runs programs at the university and in the community (STRIDE, 2009). One such community program is Pink Chefs and Dude Chefs, offering cooking classes to children ages 12 - 14 at two middle schools in the area (Cal Poly Mustang Daily, 2010). The program aims to engage children in learning about food and nutrition through basic cooking skills. STRIDE is also undertaking a research project, FLASH, to investigate the status of health among college students (FLASH, 2009). By studying 7,000 Cal Poly students through online questionnaires and physical assessments, FLASH will create health and fitness profiles of the students and identify trends in healthrelated behaviours among college students (FLASH, 2009). CLOSING THE INFORMATION GAP: 1 7 The student-led group Empower Poly coalition, a consortium of twenty-eight student clubs, also has a number of initiatives surrounding sustainability (Empower Poly, n.d.). They initiated The Green Initiatives Fund (TGIF), a grant-making fund which re-directs student fees into available resources for student-led projects (Empower Poly). A five-dollar raise in student fees makes approximately $300,000 available to fund projects each year (Empower Poly). Empower Poly is also active in the nation-wide movement known as the 'Real Food Challenge' (Empower Poly). The movement encompasses hundreds of universities across the United States, all campaigning for ‘real food’ on campus - food that is local, humane, and that supports ecologically sound farming practices. (Empower Poly). Another interesting initiative from Cal Poly Students is Punchd! (Campus Dining, n.d.) This phone application, created by two computer science students to replace the frequent user, 'Buy-1-Get-1Free' cards used in Cal Poly's dining facilities, is another example of the creative projects emerging from this university (Campus Dining, n.d.). McGill University McGill University in Montreal, Québec is home to over 36, 500 undergraduate and graduate students (McGill University, 2010). McGill is engaged in several innovative efforts to build a sustainable food system on campus. Profiled in the existing OCBR food inventory (McDonald, 2010) is the school’s ‘edible campus,’ a container garden that transformed underutilized urban space into a green and edible community space (p. 18). McGill also has multiple initiatives that encourage awareness of and student participation on issues of food security and sustainability. Some of the most prominent are profiled below. McGill’s Organic Campus is a non-profit student group that brings local, organic fruits and vegetables, baked and lunch goods to students once a week (McGill University’s Organic Campus, n.d.). The group aims to provide these local products at affordable prices, while also offering education on CLOSING THE INFORMATION GAP: 1 8 “healthy and sustainable food practices” (para. 1). The Organic Campus blog is a resource for information about food-related events such as film screenings, panel discussions, forums and workshops. As a student group, Organic Campus receives funding from the Student’s Society of McGill University(SSMU). The McGill Food Systems Project (MFSP) brings together students, professors, McGill Food and Dining services, and the McGill Office of Sustainability in an effort to make the campus’s food systems more environmentally, socially and economically sustainable (McGill Food Systems Project1 [MFSP] n.d.). By facilitating “student research, community engagement, and stakeholder collaboration” the MFSP facilitates collaborative efforts to better the food system (MFSP2, n.d., para. 1). The project supports two key initiatives: Local Food Days and Applied Student Research. Local Food Days, held once monthly in each residence dining hall, feature local and seasonal produce, meat, dairy, eggs, and grain products (MFSP3, n.d., para 1). These food days have moved beyond showcasing local purchasing; they provide a place for students to learn about regional growing, to participate in foodrelated workshops and events, to ask questions about the “sustainable food movement,” (MFSP3, para. 2). Applied student research has the MFSP working closely with student courses to generate applicable, food-related research (MFSP4, n.d., para. 1). This branch of the project is valuable for two reasons in particular. Firstly, it involves students in the dissemination of food-related research to a wider portion of the student body. Secondly, it institutionalized the products of Applied Student Research, making it an educational tool reaching students, faculty and staff, and administration. One Applied Student Research success story is Meatless Monday McGill (MMM), an educational campaign “to inform people about the health and environmental benefits” of vegetarian eating once per week (Meatless Monday McGill1 [MMM], n.d., para. 1). This once weekly event is an ongoing marketing and educational initiative aimed at McGill students. It exemplifies collaborative CLOSING THE INFORMATION GAP: 1 9 engagement on food sustainability, bringing together McGill Food and Dining Services, the MFSP, students, and the Sustainability Projects Fund, which has recently awarded funding to the MMM initiative. Using promotional tools such as posters, brochures, online pledges and informational videos, and a one-stop website, MMM spreads the word about the value of a meat-free lifestyle ( MMM2, n.d.). This campaign exemplifies the collaborative and participatory nature characterizing education and marketing for food sustainability at McGill. Ryerson University Ryerson University in Toronto, Ontario is comparable in size to UVic at 25,000 students (Ryerson University1, 2010). It is noted in the inventory for its interdisciplinary Centre for Studies in Food Security (McDonald, 2010). Since 1994, this centre has promoted research, professional practice, knowledge dissemination and community action on issues of food security. The centre “works at local, regional and global levels to facilitate dialogue and share information that will inform policy development and community action” on food security (p. 20). This section discusses educational strategies at Ryerson by expanding on the centre’s work and exploring additional educational avenues. The Centre for Studies in Food Security takes a research-oriented approach to raising awareness about food security. One of its core goals is to create dialogue that discusses aspects of health, income, changing food system dynamics, ecological sustainability and sociocultural diversity (Ryerson University2, 2010). Dialogue is promoted primarily through lectures, symposiums, forums and conferences featuring research on food security. The centre brings students into the dialogue through Graduate Students Discussions. These discussions take place through two initiatives: the Grad Food Colloquium and the Working Paper Series. The colloquium allows graduate students to share their foodrelated research with other graduate students (Ryerson University3, 2010). This initiative also contributes to information sharing amongst universities in the region, primarily Toronto, Ryerson and CLOSING THE INFORMATION GAP: 2 0 York. The Working Paper Series, launched in September 2009, allows graduate students to conduct and publish food-related research (Ryerson University4, 2010). While these initiatives are creating opportunities for graduate student research, noticeably absent from the centre’s work is an undergraduate presence. The Ryerson Community Food Room (CFR) is an equity service, funded by the Ryerson Student Union, offering a food bank for students, faculty or staff in need. The Food Room also provides the Good Food Box service. Students can purchase these food boxes from the CFR; for every ten boxes sold, the CFR receives one free. The box program promotes healthy, local food at prices that students can afford (RSU Community Food Room, 2010). The CFR is also an advocacy and resource centre, providing food nutrition and safety information for students, referrals to community services and recipes. Although the CFR website mentions the group’s role in coordinating food security, none were listed at the time of research and efforts to contact the Student Union’s Equity and Campaigns Organizer yielded no response. Discussion and Analysis of Findings Objective One: Significance and Challenges Efforts to systematically gather, document, and present the history of food-related conferences, forums and film screenings at UVic contribute to marketing and educational campaigns in two capacities. Firstly, this research adds to the ongoing work of compiling a campus-wide food initiatives inventory. This inventory is itself one strategy for furthering awareness of past and present efforts to foster sustainable campus food systems. As a comprehensive archive of initiatives, the inventory is also an educational tool. The campus memory of past actions on food sustainability is reinforced with this document, instead of relying on the recollection of those who come and go from campus. Future events, CLOSING THE INFORMATION GAP: 2 1 upon referring to the inventory, will be able to build upon past experiences and expertise, rather than starting from scratch or repeating what has already been done. Contributions to the food inventory, which can be understood as an educational or marketing tool, help to promote the process of institutional learning. As such, ‘consumers’ are not only made aware of past actions and hopefully inspired to participate, but are also allowed the opportunity to build on past successes thereby deepening levels of food sustainability on campus. We also encountered several challenges in conducting this research. Of particular relevance to marketing and education is that the research methods themselves revealed the ways in which UVic’s marketing strategies could be improved. UVic Communications is responsible for all media interests related to events taking place at the school. However, they do not formally keep records of past events. UVic’s event website has a searchable history until 2005, which made our intended baseline of 1997 difficult to maintain. We were advised over the course of our research to consult individuals who may have had some memory of certain events that predated this time. Not only is this research method unreliable, it also begs the question of who was attending these events, and how they heard about them. Marketing of events, discussions, and forums at UVic is generally carried out in the form of posters, and in recent years, the occasional Facebook update if the event-holder is related to a student group. UVic’s own website does not engage in outreach and their events page is not interactive. Hence, our research into what events had been held in the last few years shed light on the ways in which UVic is lacking in its marketing of sustainability initiatives. Our research highlights the need for community resources within the local food movement to play a greater role in UVic activities. The UVSP has many community partnerships that have potential for collaboration. Successful marketing campaigns should reach local members and promote community alliances. The inventory provides a solid foundation for identifying where partnerships could occur and CLOSING THE INFORMATION GAP: 2 2 where common interests lie. Our contributions are intended to assist in the creation of a comprehensive document that can be used to present the administration with concrete data on the status of food sustainability initiatives at UVic. It is also important to note that the inventory is a work in progress. In light of this, we identified the following gaps in the inventory: 1) Research and Teaching: The Division of Continuing Studies offers many courses related to food and sustainability, and helps to sponsor lectures on food security topics. 2) Research Centres: a) The Center for Co-operative and Community Based Economy: James Rowe is part of a project related to food co-ops. They've also been responsible for a lot of speaker series related to sustainable food. b) VIPIRG: public interest research group, published papers related to food security, including profile on the Food not Bombs campaign (in itself a form of marketing/awareness-raising), among others. c) The UVic Community Mapping Centre, home of The UVic Community Green Map and the Coastal Community Green map; a food-related resource for locating dining outlets, native plants, like blackberry bushes and apple trees, and areas of regional urban agriculture and local farms. d) Extended information on UVSP’s involvement in food-related sustainability issues: UVSP's website features advertisements of events happening in the greater Victoria community, such as workshops put on by the Compost Education Center, and the Hillside-Quadra (Whark St. Commons) collective. The UVSP also had a hand in fundraising to save Madrona Farm. This indicates student relationships the broader community on food security issues on Vancouver Island. They also provide resources on food sustainability, like West Coast Seeds. They have CLOSING THE INFORMATION GAP: 2 3 their own food-related additions to the Sustainability Action Plan (2007) pertaining specifically to the Student Union Building. Their off-shoot "Think Outside the Bottle" was created in 2009 to lobby for the ban of bottled water on campus. They've screened films related to water resource sustainability in addition launching awareness-raising campaigns about bottled water, the second of which just launched this year. UVSP also helped OSP retrofit water fountains. 3) Community Partners: a) Dogwood has sponsored food-related events, and together with LifeCycles and Transition Towns Victoria created the Robin Hood Gardening Campaign, intended to "promote food sovereignty and equality in Victoria." b) Vancouver Island Community Research Alliance (VICRA): is an OCBR led project related to food Objective Two: Challenges and Future Research This section addresses some of the challenges encountered in researching best practices in educational and marketing initiatives. As mentioned previously, the five schools discussed above are identified in the OCBR food inventory as best practice institutions in food sustainability. Our research further identified best practices in promoting awareness and participation in sustainable food systems using educational and marketing initiatives. From these findings, recommendations for best practices at UVic are made in the penultimate section of this report. As a caveat to our research on best practices, we recognize the shortcomings of this approach to identifying target universities and best practices. While these schools are home to exceptional food sustainability and security initiatives, these are not always matched by efforts to engage students through marketing or education. For example, although Ryerson has a Centre for Studies in Food Security (CSFS), best practices in related educational and marketing campaigns were more difficult to identify. CLOSING THE INFORMATION GAP: 2 4 The CSFS mandate is to “promote food security through research, dissemination, education, community action and professional practice”, and yet, its ability to generate awareness and participation on campus seems limited by its exclusion of undergraduate research activities (Ryerson University1, 2010). By identifying these research challenges, we emphasize that the five institutions studied here are not the only examples of schools with best practices. For future research on best practices, we suggest three possible tools for identifying appropriate schools: o Grist List of the 15 Top International Green Colleges and Universities; o US Eco League Site Describing US Liberal Arts Colleges that Specialize in Education for Sustainability, and o The College Sustainability Report Card. Keeping in mind the importance of adapting best practice solutions to fit with UVic’s internal environment, the College Sustainability Report Card is a highly recommended option. Its comparative function allows for analysis of practices across schools. Meeting Objective Three: Recommending Marketing/Educational Strategies at UVic This report has so far identified food-related initiatives at UVic, and best practices in marketing and educational initiatives at other schools. Both objectives have pointed to the goal of identifying marketing and educational campaigns to implement at UVic, in an effort to raise consumer awareness and participation in sustainable food system initiatives. To round out this goal, and drawing on our findings to this point, we have developed the following recommendations for educational and marketing campaigns at UVic: CLOSING THE INFORMATION GAP: 2 5 1. Making a Sustainable UVic Homepage: The university homepage should promote sustainable initiatives taking place on campus. Making the information easily accessible and visually appealing. Students want a ‘one-stop-shop’ where they can view all their options, and interactive choices, graphics, and pictures (Selby et al., 2009). In our research, many of the university’s websites were disjointed with information about sustainable initiatives spread over many different faculty and department websites. For example, we noticed that some dining outlets at UVic do, in fact, publish menus for the coming week online. A good way to improve this feature and to tie it to UVic’s broader sustainability goals might be to also show how much of the menu is locally sourced that week. The existing menu service is not easily accessible to the general student population, but could be incorporated into USource’s new “My Page” format. This way, every student who logs into their UVic account can see where UVic’s food services are sourcing their products, and what they can expect from dining services that week. 2. Campus-Wide, Post-Disciplinary Involvement: By marketing sustainable practices to the entire campus community (students, faculty, and staff), sustainability becomes part of the campus culture (Selby et al., 2009, p. 548). One example comes from the University of Guelph where the Green Department Challenge engages faculty and staff in developing sustainable practices and individual responsibility in the workplace. This challenge, a form of internal marketing, is one way to address issues such as composting within buildings. Part of the pledge that departments take when participating in the challenge is to take responsibility over their own composting - collecting all of the department’s food waste and taking it out to the main composting areas thereby alleviating the task from the workload of the custodians. 3. Marketing Mediums that Engage Students: By utilising web-based resources and media to frame sustainability messages, the information can be CLOSING THE INFORMATION GAP: 2 6 presented in a way which appeals to the student body (Selby et al., 2009). Many of the initiatives we investigated had social networking components such as Facebook pages, blogs or Twitter. 4. Group Engagement to Promote Behaviour Change: Group activities have been shown to promote shifts in social norms and habits, thereby promoting new behaviours (Junxion/Ethos JWT, 2007, p. 2). Local Food Days and Meatless Monday McGill educate students on the respective importance of eating locally and vegetarian. These initiatives have become group movements and fixture in residence dining halls. Through events, pledges and information sessions, a broad range of students participate in a mass movement for food system sustainability. 5. Institutionalizing Initiatives: Creating a Culture of Sustainability: The ultimate goal of marketing and educational initiatives is to see their messages translated into increased awareness and participation in sustainable food systems, and ultimately, to increased “quality and depth” of food sustainability (Selby et al., 2009, p. 553). Key to this process is institutional involvement with marketing and educational initiatives. The SEEDS Library at UBC makes students’ research reports easily accessible and clearly shows who the students collaborated with within the university. Applied Student Research at McGill is a collaborative effort between the McGill Food Systems Project, professors and students to foster applied research. Meatless Monday McGill, a product of applied student research, has since become incorporated into Food and Dining Services McGill. Because UVic leaves much of the marketing to the individual, workshops on networking or marketing in sustainability movements could be very useful in generating a larger following. UVic could also be more actively involved in surveying students and faculty for satisfaction in sustainability initiatives, as such data can be insightful for creating future campaigns. CLOSING THE INFORMATION GAP: 2 7 Conclusion As the largest educational institution on Vancouver Island, UVic has the ability to significantly influence the state of food security and sustainability in the region. It is clear that momentum around issues of sustainability and food security is growing on campus, however, many of the past initiatives and events surrounding food security have gone unnoticed by many members of the campus community. Our research focused on how increasing and improving marketing and educational initiatives could both enhance the movement and help to educate the campus community about what is already being done. Building on the inventory of food-related projects Trina McDonald has been creating, our group focused on creating a comprehensive list of food-related events, specifically conferences, forums and film screenings. The list showed considerable variety, both in terms of the topics and issues focused on, and in the departments and organizations involved in promoting sustainable food systems on campus. Also highlighted was the invaluable relationship between community organizations and student groups, such as the UVSP, who can act as an advertising medium to inform the campus community of upcoming events. Our research also involved looking at five other universities - UBC, University of Guelph, CalPoly, McGill University, and Ryerson University- and their 'best practices' in food-related marketing and educational campaigns in hopes of providing ideas for possible areas of growth at UVic. CLOSING THE INFORMATION GAP: 2 8 Our research stresses the importance of stimulating awareness and participation amongst all members of the campus community as a means of building sustainable food systems on campus and creating a genuine culture of sustainability. Future research could build on the recommendations briefly mentioned in the preceding section, as well as consider ways in which 'best practices' from other institutions could be applied to UVic's unique setting and populace. It is also important to continue to develop marketing and educational strategies to promote the existing initiatives on campus, and to fuel the momentum around food-related issues that has been growing in recent years. Work Cited Assadourian, E. (2010). The rise and fall of consumer cultures. 2010 state of the world: Transforming cultures from consumerism to sustainability [pdf document]. Retrieved from: http://blogs.worldwatch.org/transformingcultures/wp-content/uploads/2009/04/Chapter-1.pdf Bonfield, C. (2009). How sustainability education? Solutions summit report. British Columbia Working Group and Network on Sustainability Education Burkitt, H., Zealley, J. (2006). Marketing excellence: Winning companies reveal the secrets of their success. 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Retrieved December 8, 2010, from Supporting UBC: http://www.supporting.ubc.ca/2010/ priority-projects/land-food-systems/centre-for-sustainable-food-systems-at-ubc-farm UBC Food Services1. (n.d.). Eco-To Go: Container Exchange Program. Retrieved December 8, 2010, from Food Services: http://www.food.ubc.ca/sustainability/eco-to-go UBC Food Services2. (n.d.). Sustainability Initiatives. Retrieved December 8, 2010, from UBC Food Services: http://www.food.ubc.ca/sustainability/sustainability-initiatives UBC Public Affairs. (n.d.). UBC FACTS & FIGURES (2008/2009). Retrieved December 8, 2010, from Public Affairs: http://www.publicaffairs.ubc.ca/services-for-media/ ubc- facts- figures/ UBC Sustainability1. (n.d.). SEEDS Library. Retrieved December 8, 2010, from Sustainability Initiative: http://www.sustain.ubc.ca/seeds-library UBC Sustainability2. (n.d.). Sustainability Pledge. Retrieved December 8, 2010, from Sustainability Initiative: http://www.sustain.ubc.ca/pledge Vermeir, I., Verbeke, W. (2006). Sustainable food consumption: Exploring the consumer "attitudebehavioral intention" gap. Journal of Agricultural and Environmental Ethics 19, 169-194. CLOSING THE INFORMATION GAP: 3 2 Appendix A: Past Conferences, Seminars, Forums, & Screenings 2005 Date Sept. 27 Event Format Seminar Topic 3 part presentation on food and drink trends in modern Japan, and their implications for Canada. Sept. 28 Lecture/ Seminar "War by Other Means: Genetically Engineered Food Aid and the History of Agricultural "Improvement." Shiri Pasternak, interdisciplinary M.A. trace the discourse of “improvement” from its seventeenth century use by John Locke to justify the appropriation of Aboriginal lands in North America to the inter-locked languages of improvement and development in the twenty-first century in the context of genetically engineered food aid. The paper will conclude with a discussion of the food sovereignty movement as a possible practical and epistemological break for farmers in the Global North and South from the hegemony of this war by other means. Sept. 29 Lecture/ Seminar Genetically Modified Cornucopia? Organisms: Frankenfood Speaker/ Contact Dr. Joseph F. Kass CAPI Japan chair and Linguistics Professor at UVIC Shiri Pasternak, interdisciplinary M.A or Edward Ishiguro, Department/ Organization Centre for Asian Pacific Initiatives Centre for Studies in Religion and Society. Continuing Studies Professor in Part of the "In Pursuit of Knowledge" series. Sponsored Biochemistry and by Elizabeth Bowmen Microbiology Depts. Oct. 26 Screening "The Future of Food"; International Campus Sustainability Day. Sponsored by Sarah Webb Office of Campus Planning and Sustainability Sponsored by Anita Narwani Biology Graduate Studies 2006 Feb. 20 Symposium Biology Graduate Student's Symposium: Themes included "Levels of environmental contaminants in traditional coastal BC First Nations foods"; "How much mercury in fish can you safely eat." CLOSING THE INFORMATION GAP: 3 3 May Event Format Conference Sept.30 Conference Date Banquet Speaker/ Department/ Contact Organization "Lighting a Fire" Aboriginal Health Research Aboriginal Health Aboriginal Health CLOSING THE INFORMATIONResearch GAP: 3Group Conference, Indigenous Food Systems, Health and Research Group 4 Well-Being; Aboriginal Health Research Re-Imagining Restoration Conference Banquet: Catered by Laura Sponsored by Organic menu with locally grown and harvested foods Moore Peggy Faulds and wines. Presentations on Ecocultural restoration. 'Good for you organic catering' a division of “Conscious Kitchen Cooks." Topic 2007 Jan. 10 Lecture/ Seminar Centre for Studies in Religion and Society Distinguished Speakers Lecture Series: Contact: Leslie Kenny Continuing Studies Speaker: Laurie Zoloth Continuing Studies Acceptable Genes? Religion, Culture, and the GM foods debate Feb. 4 Lecture/ Seminar Responses from the major religions to Genetically Modified Animals. Interested in the ethical and animal warfare implications of the use of cloned and transgenic animals in agricultural animal biotechnology. Centre for Studies in Religion and Society Distinguished Speakers Lecture Series Acceptable Genes? Religion, Culture, and the GM foods debate. "When you plough the field, your torah is with you: Acceptable genetic modification and GMO Food in the Jewish Tradition(s). Feb. 11 Feb. 14/ 15 Date Feb. 21 Feb. 25 Lecture/ Seminar Screening Event Format Lecture/ Seminar Lecture/ Seminar Professor of Medical Humanities, North Western University. Centre for Studies in Religion and Society Distinguished Speakers Lecture Series: Speaker: Nancy Turner Acceptable Genes? Religion, Culture, and the GM foods debate UVIC School of Environmental Studies. "Why Indigenous Knowledge Systems and Beliefs Matter in the debate on GM Foods." Fast Food Nation Topic Mining Fish from the Sea "Are we past the point of no return in mining fish from the sea?" Launched the All-day forum at UVIC "Are we killing the World's Oceans?" Centre for Studies in Religion and Society Distinguished Speakers Lecture Series Acceptable Genes? Religion, Culture, and the GM foods debate. Continuing Studies Cinecenta Cinecenta Speaker/ Contact Department/ Organization Royal Society of Canada Speaker: Dr. Daniel Pauly Director of the Fisheries Centre at the UBC. Speaker: David Loy, Besl Family Chair of Ethics, Religion and Society at Continuing Studies, CSRS. Jan. 11 Lecture Preentation: "Notes from the Field." Nathalie Chambers Nathalie Chambers TLC: The Land CLOSING THE INFORMATION GAP: 3 (Madrona Farms) and Bill (Madrona Farms) Conservancy of 5 Turner (TLC) and Bill British Columbia Turner (TLC) Jan. 12 Screening "Food, Inc." Commerce Students Society Commerce Students Society Jan. 21 Workshop “Native Plant Study Group: Gardening with Nature.” Instructed by Abe Lloyd, MA Jan. 25 Screening "Flow." Film about water resources, UVSP Jan. 28 Forum “Think Outside the Bottle: Water Sustainability.” Dr. Tony Clarke- founder of the Polaris Institute, with Maude Barlow, co-author of Blue Gold: “The Fight to Stop the Corporate Theft of the World’s Water (2003) with Maude Barlow”; Inside the Bottle: An Exposé of the Bottled Water Industry (2005). “Vulnerability and adaptation to climate change in Indigenous communities in Guatemala and Canada.” Latin American Research Group Presents: Lorenzo Magzul. Thanks to Office of Indigenous Affairs. Sponsor: Paula Ceroni. “Fish Farms: Taking Stock” Speaker Alexandra Morton, author and biologist researching fish farms on BC coast UVic Sustainability Project Dr. Tony Clarkefounder of the Polaris Institute, Department of Environmental Studies UVic Sustainability Project UVic Sustainability Project Jan. 28 Lecture/ Seminar Maude Barlow, coauthor of Blue Gold Speaker: Lorenzo Magzul Thanks to Office of Indigenous Affairs Sponsor: Paula Ceroni. Speaker: Alexandra Morton Department of Biology Feb. 25 Discussion Mar. 6 Workshop Growing Food in Containers Workshop. Hillside-Quadra Gardens Group. UVSP UVic Sustainability Project UVic Sustainability Project Mar. 9 “Veganism 101: An introduction to veganism.” Mar. 10 Lecture/ Seminar Screening/ Panel Discussion UVIC Vegan Association UVIC's POLIS project Mar. 13 Workshop Food Roots workshop on small scale market farming Sponsor: Niilo Van Steinburg. Sponsored by Greater Victoria Water Watch Coalition Food Roots Mar. 18 Lecture/ Seminar "Back to the Future: The Re-storying of Camas Landscapes." Speaker: Brenda Beckwith Mar. 21 Workshop Raising Bees in the City Workshop. Hillside-Quadra Gardens Group. Department of Environmental Studies UVic Sustainability Project Speaker/ Contact Department/ Organization A call out: Sharing Food and Knowledge: Bridging Community and Campus Research and Action for a More Sustainable Food System on Vancouver Island. Resistance is Fertile: A Food Democracy Teach-Out Sponsor: Charlotte Charlie Office of Community Based Research “Food Matters!” Regional Food Security Conference. CR-FAIR invites you to an annual food and farm networking event and celebration of Regional Food CR-FAIR CR-FAIR Date Event Format Mar. 23 Forum Mar. 24 Seminar Mar. 26 Conference “Tapped.” , featuring Susanne Porter-Bopp of UVIC's POLIS project. Topic Food Roots CLOSING THE INFORMATION GAP: 3 6