MNH, MKT 601, CH014 MKT: 601 Chapter14: Developing Pricing Strategies and Programs Understanding Pricing A Changing Pricing Environment Buyers can Sellers can Get instant price comparisons Monitor customer behavior and tailor offers Name their price and have it met Give certain customers access to special prices Get products free Buyers and sellers can: Negotiate prices in online auctions and exchanges. How Companies Price Consumer Psychology and Pricing o Reference Prices Possible Consumer Reference Price "Fair Price" Typical Price Last Price Paid Upper-Bound Price (most consumers would pay) Lower-Bound Price Competitor Prices Expected Future Price Usual Discounted Price o Price Quality Inferences o Price Ending Setting the price Step 1: Selecting the Pricing Objectives Survival: Short run, but in long run value has to add Maximum Current profit: Emphasizing current performance Maximum market share: Price sensitive market/Experience Curve and AC Maximum market skimming: More buyers/ Small amount production cost is less /Price as image Product quality leadership: BMW/ Starbucks coffee Other objectives: Cost recovery Step 2: Determining Demand o Price sensitivity: Inelastic or Elastic o Estimating demand curves by: Surveys/Price experiments/Statistical analysis o Factors Leading to Less Price Sensitivity The product is more distinctive. Buyers are less aware of substitutes. Buyers cannot easily compare the quality of substitutes. The expenditure is a smaller part of the buyer's total income. The expenditure is small compared to the total cost of the end product. Part of the cost is borne by another party. The product is used in conjunction with assets previously bought. The product is assumed to have more quality, prestige, or exclusiveness. Buyers cannot store the product. 1 MNH, MKT 601, CH014 o Price Elasticity of demand Step 3: Estimating costs o Types of cost and levels of production: FC/VC/TC/AC/ABC (for each customer) o Accumulated production: Experience or learning curve o Target costing: Design, Engineering, Manufacturing, Sales cost to Target cost Step 4: Analyzing Competitors' Costs, Prices, and Offers Step 5: Selecting a Pricing Method Unit cost= VC (for one unit) + FC /unit sales o Mark up price=Unit cost/1 - desired return on sales o Target-return price=Unit cost + (desired return X invested capital/unit sales) Break even volume=FC/Price-VC (for one unit) 2 MNH, MKT 601, CH014 o Perceived value pricing Depends on Image Channel deliverable Customer support Suppliers reputation o Value pricing EDLP (good promotion with more frequency) High low (first high then promote low price) o Going rate pricing: Like competitors o Auction type pricing English auctions (AB) Dutch auctions (DB) Warranty quality Research Sealed-bid auctions Step 6: Selecting the final price o Impact of Other Marketing Activities Brands with average relative quality but high relative advertising budgets were able to charge premium prices. Consumers apparently were willing to pay higher prices for known products than for unknown products. Brands with high relative quality and high relative advertising obtained the highest prices. Conversely, brands with low quality and low advertising charged the lowest prices. The positive relationship between high prices and high advertising held most strongly in the later stages of the product life cycle for market leaders. o Company Pricing Policies o Gain-And-Risk-Sharing Pricing Buyers may resist accepting a seller's proposal because of a high perceived level of risk. The seller has the option of offering to absorb part or all of the risk if it does not deliver the full promised value. Impact of Price on Other Parties How will distributors and dealers feel about it? If they do not make enough profit, they may not choose to bring the product to market. Will the sales force be willing to sell at that price? How will competitors react? Will suppliers raise their prices when they see the company's price? Will the government intervene and prevent this price from being charged? 3 MNH, MKT 601, CH014 Adapting the Price Geographical Pricing (Cash, Countertrade, Barter) Barter: In 1993, Eminence S.A., one of France's major clothing makers, launched a five-year deal to barter $25 million worth of U.S.-produced underwear and sportswear to customers in Eastern Europe, in exchange for a variety of goods and services, including global transportation and advertising space in eastern European magazines. Compensation deal: The seller receives some percentage of the payment in cash and the rest in products. A British aircraft manufacturer sold planes to Brazil for 70 percent cash and the rest in coffee. Buyback arrangement. The seller sells a plant, equipment, or technology to another country and agrees to accept as partial payment products manufactured with the supplied equipment. A U.S. chemical company built a plant for an Indian company and accepted partial payment in cash and the remainder in chemicals manufactured at the plant. Offset: The seller receives full payment in cash but agrees to spend a substantial amount of the money in that country within a stated time period. PepsiCo sells its cola syrup to Russia for rubles and agrees to buy Russian vodka at a certain rate for sale in the United States. Price Discounts and Allowances A price reduction to buyers who pay bills promptly. 2/10, net 30 Discount Quantity discount A price reduction to those who buy large volumes. Functional dis. Discount (also called trade discount) offered by a manufacturer to trade-channel members Seasonal discount Hotels, motels, and airlines offer seasonal discounts Allowances Trade-in allowances are granted for turning in an old item when buying a new one. Promotional allowances reward dealers for participating in advertising and sales support programs. Promotional pricing Loss-leader pricing: Supermarkets and department stores often drop the price on well-known brands to stimulate additional store traffic. Special-event pricing: December, there are back-to-school sales. Cash rebates: Auto companies and other consumer-goods companies offer cash rebates to encourage purchase of the manufacturers' products within a specified time period. Low-interest financing: Installment Longer payment terms Warranties and service contracts: Companies can promote sales by adding a free or low-cost warranty or service contract. Psychological discounting: "Was $359, now $299." 4 MNH, MKT 601, CH014 Differentiated pricing Customer-segment pricing Product-form pricing Image pricing Channel pricing Location pricing Time pricing Initiating and Responding to Price Changes Initiating Price Cuts A price-cutting strategy involves possible traps: Low-quality trap: Consumers will assume that the quality is low. Fragile-market-share trap: A low price buys market share but not market loyalty. The same customers will shift to any lower-priced firm that comes along. Shallow-pockets trap: The higher-priced competitors may cut their prices and may have longer staying power because of deeper cash reserves. Price war trap: Just a war with competitors Initiating Price Increases Delayed quotation pricing: does not set a final price until the product is finished or delivered. Escalator clauses: requires the customer to pay today's price and all or part of any inflation increase that takes place before delivery. Unbundling: maintains its price but removes or prices separately one or more elements that were part of the former offer, such as free delivery or installation. Reduction of discounts: instructs its sales force not to offer its normal cash and quantity discounts. Options for marketers Shrinking the amount of product Substituting ingredient Removing product features Removing product related service Less expensive packaging materials Reducing the number of sizes and models Creating new economy brand Responding to Competitors' Price Changes o Maintain price and add value o Reduce price o Increase price and improve quality 5