Taquara Felix Objective To use my customer service, volunteer experience, stellar problem-solving skills, and to fill the position for the Global Education Office – Immigration Services at VCU Education B.A., Foreign Languages: Concentration in Spanish, December 2012 B.S., Bioinformatics: Concentration in Biological/Genomic, December 2012 Virginia Commonwealth University (VCU), Richmond, VA Exchange Program Certificate of Completion, May 2009 University of Murcia, Murcia, Spain Related Courses Skills Experience Spanish: Spanish Interpretation I & II, Spanish Writing Workshop, Spanish through Media Bioinformatics: Chemistry Lab I & II, Intensified Problem Solving Chemistry, Organic Chemistry I & II, Genetics, JAVA Technical: 70 WPM, Mac and PC proficient, Microsoft Suite, Java Programming, Customer Service, Organization Administrative Assistant, VCU Global Education Office Assist with New International Student Orientation File and maintain confidential student records including personal documents and transcripts Conferred with clients by telephone and in person to provide information of updates of scholarship programs and international events Develop positive student relationship Volunteer, VCU Global Education Office (01/2010-12/2010) Assisted with New International Student Orientation Filed and maintained confidential student records including personal documents and transcripts Conferred with clients by telephone and in person to provide information of updates of scholarship programs and international events Promoted and encouraged students to study abroad VCU Program Leader, Iraqi Young Leader Exchange Program (05/2010-08/2010) Designed activities to help develop students teamwork, management, and communication skills while at VCU and in the Richmond Area Collaborated with students on various community service activities and projects VCU ISEP Ambassador, International Student Exchange Program (ISEP) (08/2009-05/2010) Created advertisements for international events and held interactive discussions, encouraged and engaged students about various study abroad programs, built students’ confidence Successfully represented the program at various fairs and gave formative PowerPoint presentations for professors, VCU students, orientation high school students, and parents Administered a selection of activities for exchange students including visiting famous Richmond attraction sites, formal/informal dinners, theatrical performances Volunteer Interpreter, Bensley Elementary Richmond, VA (04/2010 – 05/2010) Used innovative interpersonal and communication skills that enabled parents and teachers to feel comfortable with registration documents, and assisted with additional questions Interpreted and translated for Spanish speaking families for kindergarten registration Certificate of Completion from the University of Murcia, Spain (2009) Professional Accomplishments Availability 2012-2013