Fall 2013 Practicum
SPM 110, 111, 112, 113
Mission of the Sport Management Major: The mission of the York College Sport Management major is to provide
students with a positive environment, rich in academic and practical experiences, oriented toward developing
comprehensive leadership and technical skills that are applicable to the diverse career opportunities in the sport
management industry.
Practicum Faculty:
Professor Rich Achtzehn – Diehl 208 – 717-815-1747 – rachtzeh@ycp.edu
Dr. Tim Newman – Diehl 205 – 717-815-1794 – tjnewman@ycp.edu
Director: Professor Molly Hayes Sauder – Diehl 203 – 717-815-6648 – msauder@ycp.edu
Professional Staff of the Grumbacher Sport & Fitness Center (GSFC):
On-Duty Building Supervisor – 717-434-6055
Ms. Kim Rairie, Director of Facility Operations –717-815-6544 – krairie@ycp.edu
Mr. Matt Day, Assistant Director of Athletics and Recreation – 717-815-6604 – gday@ycp.edu
Mrs. AJ Cimaszewski, Assistant Director of Facility Operations – 717-815-6625 – acimasze@ycp.edu
Ms. Libby Glock, Building Manager – 717-815-6606 – eglock@ycp.edu
Ms. Kirstin Brown, Building Manager – 717-815-6603 – kbrown1@ycp.edu
Mr. Jamie Reid, Building Manager – see On-Duty Building Supervisor Number – jreid@ycp.edu
Ms. Jen Garloff, Event/Recreation Manager – 717-434-6057 – jgarloff@ycp.edu
Mrs. Jess Smith, Aquatics/Building Manager – 717-434-6056 – jjsmith@ycp.edu
Ms. Rachael Finley, Building/Event Manager – 717-434-6053 – rfinley@ycp.edu
Additional Practicum Supervisors:
Mr. Jim Mustard, Athletic Director for York Country Day School – 717-815-6715 – jmustard@ycds.org
Coach Vicki Sterner, Women’s Soccer Coach – 717-815-1517 – vsterner@ycp.edu
Mr. Brian Lippy, Convenience Store Manager – 717-815-1557 – blippy1@ycp.edu
Mr. Scott Guise, Sports Information Director – 717-815-1394 – sguise@ycp.edu
Course Description: SPM 110, SPM111 - Sport Management Practicum
This is an experiential course in which the entry-level sport management major takes part in practical athletic event
management tasks and engages in focused reflection through academic work to construct the knowledge, skills and
values needed by professionals in the sport management industry. The assigned athletic event management tasks are
predominately completed on-campus.
Course Objectives: SPM 110, SPM 111 - Sport Management Practicum
 Demonstrate the ability to effectively apply communication skills within the context of athletic event
management.
 Demonstrate the ability to effectively apply critical thinking and problem solving skills within the context of
athletic event management.
 Demonstrate the ability to effectively apply time management skills within the context of athletic event
management.
 Demonstrate the ability to follow instructions and direction within the context of athletic event management,
producing high quality work in an efficient manner.
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Demonstrate the ability to work effectively within a team setting within the context of athletic event
management.
Demonstrate a basic understanding of the concept of professionalism by dressing appropriately and showing
responsibility and initiative.
Demonstrate the ability to synthesize key skills like communication, responsibility, problem-solving, and initiative
to provide positive customer service.
Articulate key transferable skills and values needed to successfully manage an athletic event.
Identify technical aspects involved in the set-up, operation, and tear-down of at least one sport.
Understand and articulate how the event management practicum experience connects with other aspects of the
sport management field.
Understand and articulate one’s own learning; identify strengths and weaknesses and articulate necessary steps to
address deficits in learning or performance.
Course Description: SPM 112, SPM 113 - Sport Management Practicum
This is an experiential course that allows the mid-level sport management major to build on the competencies
developed in SPM 110/111 through experience in hands-on supervisory and leadership positions and focused reflection
through academic work. Students may have the opportunity to choose practical work that fits their areas of professional
interest; all opportunities available in the course are designed for students to develop more advanced knowledge, skills,
and values held by professionals in the sport management industry. The practical work for this course is predominately
completed on campus.
Course Objectives: SPM 112, SPM 113 - Sport Management Practicum
 Demonstrate the ability to effectively apply communication skills within the context of both simple and more
complex sport management tasks.
 Demonstrate the ability to effectively apply critical thinking/problem-solving skills within a variety of contexts.
 Demonstrate the ability to effectively multi-task and prioritize when given a variety of sport management tasks,
producing high quality work in an efficient manner.
 Demonstrate the ability to work effectively as a team member within a sport management environment; provide
leadership in various contexts and situations.
 Demonstrate the ability to self-motivate and take initiative within the context of both simple and more complex
sport management tasks.
 Demonstrate the ability to synthesize key skills like communication, responsibility, problem-solving, and initiative
to provide positive customer service.
 Demonstrate an advanced understanding of the concept of professionalism through dress and actions; can
articulate what the concept of professionalism means on a personal level and how this was applied during the
practicum experience.
 Understand and articulate how the practicum experience connects with other aspects of the sport management
field.
 Understand and articulate one’s own learning; identify strengths and weaknesses and articulate necessary steps to
address deficits in learning or performance with special attention to this topic as it relates to future career
aspirations.
 Explain how leadership and supervisory skills used during practicum fit within one’s emerging personal philosophy
of leadership and/or management.
 Identify and articulate key technical competencies needed to succeed within the area of sport management in
which the practicum hours were completed (i.e. athletic communication, facility management, etc.).
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Attendance Requirements: Attendance is a top priority in a professional sport environment. The business of the
Grumbacher complex could not occur if the people who work within it did not attend. You are an integral part of the
running of the complex therefore the following requirements must be adhered to.
 You must complete all 30 hours of practicum within the current semester. Trainings may count toward your 30
hour requirement, depending on when they are held. Please ask your Grumbacher professional supervisor if you
are uncertain whether a training’s hours count towards your hours. You will also be required to attend
mandatory class sessions throughout the semester; these do NOT count towards your 30 hour requirement but
you MUST attend them.
 You must always attend ALL hours that you sign up for. You may not be late and are expected to be in the
equipment room and officially sign-in 5 minutes before you are to be at your practicum site. This is necessary
because it may take time for you to get to your site and you cannot be late.
 You will be required to work on days or nights that a college break starts if there is an event or job that you
selected to work. Therefore, you need to plan ahead of time with your parents and friends that you will not be
leaving until the event or job that you are assigned to do is over. You will not be mandated to stay over the
break, only the day or night when break starts. If you do not stay it will count as a violation. If you have opted to
work over a semester break, then you will be required to work the agreed upon shift. If you do not work your
shift it will count as a violation.
 We do understand that there are times that people become ill or unforeseen circumstances occur. If this
happens, it is your responsibility to find another practicum student with whom you can arrange coverage for
your absence. All contact numbers will be listed in WhentoWork.
 There are times when athletic events must be rescheduled due to inclement weather or other scheduling issues.
Many times this is done at the last minute; this is the nature of the world of sport. We ask that you demonstrate
flexibility and patience, and if the rescheduled time interferes with another class or work commitment you
should go to your Grumbacher professional supervisor and work out a solution.
The purpose of practicum is to learn how to be a professional by participating in an experiential learning environment.
Therefore, it is necessary for you to attend all 30 hours and arrive on time for all of your shifts. In addition, you must
arrive on time and attend all required classes. The above policy is your warning. You will not receive any other warnings,
therefore any violation of the attendance requirements policy will be written up by your professional supervisor at the
Grumbacher Sport & Fitness Center or, in the case of class meetings, one of the practicum professors. You will be
notified of the violation and a violation sheet will be sent to your practicum professor.
Appearance Requirements: Sport Management practicum students are to be dressed professionally and to present a
neat and well-groomed appearance since they are part of the image people will associate with York College.
 Cell phones and other communication devices are restricted to work-related communication only and should
not be visible unless using such a device is a required part of the practicum assignment.
 Practicum students will arrive for every shift wearing the required uniform which consists of the Sport
Management Practicum polo shirt, white or black undershirt (if an undershirt is worn), YCP ID Badge, khaki pants
(no cargo pockets or capris allowed), belt, socks, and closed-toe shoes. When decided upon by one’s
professional supervisor, students will be permitted to wear khaki shorts (no cargo pockets) of Bermuda length
(4” inseam).
 The entire practicum uniform must be clean and wrinkle free. Students will be sent home and receive a
violation if the uniform policy is not followed.
 Uniform shirts must be tucked in and may not be modified in any way such as rolling sleeves, cutting sleeves,
tying the bottoms, etc. Practicum students are required to tuck in staff shirts while on duty, or at any time while
wearing a staff uniform in the GSFC complex.
 Each practicum student is required to bring his/her student YCP ID card, and wear his/her YCP ID card at chest
level for the entire shift. (Each practicum student will be issued a metal clip to attach the ID to his/her polo
shirt.)
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 Outdoor event management staff will be issued a Grumbacher rain jacket in the event of inclement weather.
This hooded outerwear is designed to repel rain. It is recommended that the student wear a warm jacket
underneath in the event of cold weather conditions. If a student loses a Grumbacher rain jacket, or permanently
damages the fabric, then this student may be held responsible for the replacement cost of the jacket.
 If a practicum student is cold, while working at an indoor assignment, they may contact the on-duty Building
Supervisor to sign-out a Grumbacher warm-up jacket. This jacket must be returned to the Building Supervisor
prior to the end of the work shift. Ensure that the YCP ID Badge is worn in visible location (chest level) when
wearing a Grumbacher warm-up jacket. If a student loses a Grumbacher warm-up jacket, or permanently
damages the fabric, then this student may be held responsible for the replacement cost of the jacket.
 Hats/visors and bandanas are not permitted at anytime while on duty, even while walking from the Time &
Attendance area, (Equipment Services Desk) to the specific workstation and back after the shift.
 Sunglasses should not be worn on top of the head while on duty, or at any time while wearing a practicum
uniform in the indoor areas of the GSFC complex. Sunglasses are only permitted to be worn outside by outdoor
practicum students.
 Footwear must be closed-toe, flat, athletic footwear or a flat, casual dress shoe. Sandals of any type are not
permitted.
 Uniforms are only to be worn during scheduled shifts. Uniforms are not to be worn while exercising/recreating.
(Students are not permitted to wear uniforms to class, on days that they are NOT scheduled to work.)
 If a practicum student loses his/her uniform, or a supervisor determines a student’s uniform is no longer in the
appropriate condition to wear to work, then the student will be held responsible for the replacement cost of the
practicum uniform.
 If scheduled to work and not dressed in uniform upon the start of the shift, then the practicum student will be
asked to retrieve his/her uniform from his/her residence before beginning the shift. Tardiness will be reported
as in all tardiness cases.
 All practicum students should maintain good personal hygiene and an overall professional appearance. This
includes the following:
 You must be clean. Shower every day that you work a shift.
 Hair must be kept neat, tidy, and out of your face. You must wear your hair in a professional manner (ie. no
mohawks) and the GSFC professional staff has the right to address any types of hair styles that do not meet
facility appearance requirements.
 You may not wear any eye, nose, cheek, or lip piercing while working at your assignment. If you have any of
those areas pierced you must remove them before reporting to your assignment. Supervisors will determine
if other body piercings are appropriate for a professional environment.
 Males: you must shave every day that you work a shift or maintain a neatly trimmed beard or mustache.
First impressions are always based on how one looks. Thus, professional appearance is vitally important. The above
policy is your warning. You will not receive any other warnings, therefore any violation of the appearance requirements
policy will be written up by your professional supervisor at the Grumbacher Sport & Fitness Center. You will be notified
of the violation and a violation sheet will be sent to your practicum professor.
Behavioral Expectations: The practicum experiences in the Grumbacher Sport & Fitness Center and the outdoor athletic
complexes will provide you with excellent professional experience. However, there are certain requirements that you
must adhere to in order to satisfactorily complete the required hours. The following are the standards that the Sport
Management Faculty expect each practicum student to follow as they build their professional skills. You are expected to:
A. Adhere to all of the standards and procedural information given to you by the Grumbacher Sport & Fitness
Center’s professional staff. Meeting this expectation includes but is not limited to you:
 Reading and regularly referring to the Grumbacher Sport & Fitness Center handbook,
 Representing YCP in a professional manner at all times,
 Being dependable, honest and friendly,
 Checking YCP email and When to Work accounts DAILY for important employment-related correspondence,
 Carrying your day planner (calendar) with you every day that you report to work,
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Maintaining a neat and clean appearance.
Beginning work immediately when you arrive,
Communicating effectively and often through Communication Logs,
Taking the best possible care of GSFC equipment, and
Not holding personal belongings for anyone, (No purses, ID’s, cell phones…).
B. Learn/know your responsibilities and carry them out to the best of your ability. Meeting this expectation
includes but is not limited to you:
 Attending all training sessions,
 Asking questions,
 Accepting suggestions and welcoming constructive feedback,
 Using good judgment, and
 Anticipating potential problems and acting to prevent them.
C. Act in supportive ways to fellow staff members, supervisors, and all full-time staff. Meeting this expectation
includes but is not limited to you:
 Treating everyone with respect and contributing to the creation of a workplace in which all feel comfortable,
 Demonstrating initiative by asking if a supervisor needs help with anything,
 Offering to stay beyond your shift to help with a time sensitive project,
 Assuming responsibility for work without being asked to do so,
 Welcoming and offering constructive suggestions for improvement,
 Helping to diffuse tense situations with co-workers,
 Dealing with area specific problems without complaint,
 Maintaining a positive attitude toward your job, co-workers, and supervisors, and
 Serving as a model of good performance for other employees and practicum students.
D. Provide the best possible service to all Grumbacher Sport & Fitness Center participants. Meeting this
expectation includes but is not limited to you:
 Being respectful, even to the participant who does not treat you with respect,
 Going out of your way to provide participants with accurate information,
 Finding out and following through if you do not know an answer,
 Going out of your way to make isolated students feel welcome,
 Going out of your way to transfer misrouted phone calls to other areas of the campus without disconnecting
the call, and finally,
 If you feel tired at work, you should NOT remain seated during the entire shift. Standing and/or walking the
workstation area will help to ensure alertness.
The above policy is your warning. You will not receive any other warnings, therefore any violation of the behavioral
expectations policy will be written up by your professional supervisor at the Grumbacher Sport & Fitness Center. You will
be notified of the violation and a violation sheet will be sent to your practicum professor.
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Grading Requirements: Your grade for practicum will be determined by the following:
A. On-Site Work Performance-75% of grade
Your performance during your required 30 hours of work will be evaluated by your Grumbacher Sport & Fitness Center
professional supervisor. You are responsible for ensuring that the evaluation process flows smoothly by adhering to the
following steps:
1. Prior to beginning your hours, you must sign your practicum student contract and submit it to your practicum
professor. This contract details the expectations you must meet to perform satisfactorily in practicum.
2. On the day you complete your required 30 hours, submit your fully completed time & attendance sheet to
your Grumbacher Sport & Fitness Center professional supervisor. Be certain you have correctly added all of
your hours and provided a final total so that your professional supervisor can easily verify the hours you
completed. There is an Excel file available on the Director’s faculty website at
http://faculty.ycp.edu/~msauder if you need assistance adding your hours. It is absolutely critical that you do
this since this step notifies your Grumbacher Sport & Fitness Center professional supervisor that he/she
should complete the evaluation of your performance. Also, please note that if you are still signed up for shifts
beyond your 30 hours, it is expected that you will either work those shifts or talk with your Grumbacher Sport
& Fitness Center professional supervisor to notify him/her that you are signed up for additional shifts so that
you do not leave the Grumbacher Sport & Fitness Center without coverage due to such a scenario.
3. On the day you complete your required 30 hours, complete the electronic evaluation of your performance
(the link can be found on the Director’s faculty website at http://faculty.ycp.edu/~msauder and will also be emailed to you early in the semester). It is expected that you will submit your evaluation within one week of
finishing your hours and prior to meeting with your practicum professor. Failure to do so may result in a lower
grade on your evaluation. See Appendix C to review the areas of the evaluation ahead of time.
B. Reflective Academic Work-25% of grade
As with any experiential learning course, your on-site work must be accompanied by reflective academic projects. To this
end, you must complete the following:
1. You must keep a daily log. The format for the daily log can be found in Appendix A. You must have a fully
completed entry in your daily log for every shift that you work. Please note that this is NOT the same as your
time & attendance sheet. Your daily log will be turned in at your meeting with your practicum professor at
the end of the semester.
2. You must complete a final 2-page paper after you complete your 30 hours. The specific instructions for this
paper can be found in Appendix B. Your final paper will be turned in at your meeting with your practicum
professor at the end of the semester.
3. On the day you complete your required 30 hours, you must contact your practicum professor to set up your
end of practicum meeting. The meeting should be set for at least five business days from the present day to
allow time for your professor to receive your performance evaluation from your GSFC professional
supervisor. When you attend the meeting, you must bring your daily log and final paper.
C. Violations
Violations may negatively affect your grade. If you receive a total of three violations, you will fail practicum and will have
to retake that section of practicum again. You will receive violations for any of the following:
1. Failure to adhere to the expectations outlined in this syllabus and the practicum contract;
2. Failure to attend mandatory class events or additional class meetings or trainings that are called by your
practicum professor, the director of practicum, or your Grumbacher Sport & Fitness Center professional
supervisor.
Whenever possible, meetings and trainings will be given during practicum class time, however, depending on your
assignment you may have to have trainings specific to that assignment that must happen at other times. We will make
every attempt to provide 72 hours advanced notice for any required practicum event.
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Mandatory Dates:
As a reminder, you must keep every practicum class time available in your schedule. However, to assist you in planning,
here are mandatory events that are already set for the semester:
Class Meetings/Events:
August 26, 2013: First Practicum Class
November 4, 2013: Mid-Semester Class OR Professional Development Event (TBA)
November 11, 2013: Mid-Semester Class OR Professional Development Event (TBA)
December 13, 2013: Last day to have final meeting with Practicum professor unless granted special permission
110/111 Trainings:
August 27 OR August 28, 2013 (Final Date TBA): 5:00-7:00 (Field Hockey/Soccer Training)
September 9, 2013: 6:00-7:00 (Volleyball Training)
September 16, 2013: 6:00-7:00 OR 7:00-8:00 (Bloodborne Pathogen Training)
October 7, 2013: 6:00-7:00 OR 7:00-8:00 (Basketball/Wrestling Training)
112 Training:
August 27, 2013: 6:30-8:30pm (Location TBA)
113 Training:
September 9, 2013: 6:30-8:00pm (Location TBA)
This syllabus is subject to revision by the York College Sport Management Faculty.
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York College Grading Policy:
4 (Excellent): This grade denotes accomplishment that is truly distinctive and decidedly outstanding. It
represents a high degree of attainment and is a grade that demands evidence of originality, independent work,
an open and discriminating mind, and completeness and accuracy of knowledge, as well as an effective use of
the knowledge.
3.5 (Very Good): This grade denotes mastery of the subject matter. It represents very good achievement in
many aspects of the work, such as initiative, serious and determined industry, the ability to organize work, and
the ability to comprehend and retain subject matter and to apply it to new problems and contexts.
3 (Good): This grade denotes considerable understanding of the subject matter. It represents a strong grasp and
clear understanding of the subject matter and the ability to comprehend and retain course content.
2.5 (Above Average): This grade denotes above average understanding of the subject matter. It represents a
good grasp of the subject matter and the ability to comprehend and retain course content.
2 (Average): This grade denotes average understanding of the subject matter. It represents the grade that may
be expected of a student of normal ability who gives the work a reasonable amount of time and effort.
1 (Below Average): This grade denotes below average understanding of the subject matter. It represents work
that falls below the acceptable standard.
0 (Failure): This grade denotes inadequate understanding of the subject matter. It signifies an absence of
meaningful engagement with the subject matter and that the student is not capable of doing or understanding
the work or has made little or no effort to do so.
I (Incomplete): The student may request permission from the instructor to receive an incomplete prior to the
final examination and must present extraordinary reasons for the petition. The Instructor should indicate on the
Attendance/Final Grade Record the required work the student must do to complete the course. Any grades of
“I” not removed within two calendar months after the end of the semester will automatically be changed to “0”
in the Records Office. Grades of incomplete should only be provided to students who have completed a
substantial portion of all course requirements.
W (Withdrawal): Students are permitted to withdraw from courses without penalty up to the ninth Friday of the
fall or spring semester. Corresponding deadlines are set for all other semesters (e.g., summer sessions).
Withdrawal after that time shall result in a grade of “0.”
P (Pass): This grade denotes passing in special Pass/Fail courses.
F (Fail): This grade denotes failure in special Pass/Fail courses.
AU (Audit): This grade indicates that a student is registered for a course but receives no credit.
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York College Communication Standard:
York College recognizes the importance of effective communication in all disciplines and careers. Therefore,
students are expected to competently analyze, synthesize, organize, and articulate course material in papers,
examinations and presentations. In addition, students should know and use communication skills current to
their field of study, recognize the need for revision as part of their writing process, and employ standard
conventions of English usage in both writing and speaking. Students may be asked to further revise assignments
that do not demonstrate effective use of these communication skills.
York College Academic Integrity Policy:
York College’s mission statement stipulates that strict adherence to principles of academic honesty is expected
of all students. Therefore, academic dishonesty will not be tolerated at York College. Academic dishonesty refers
to actions such as, but not limited to, cheating, plagiarism, fabricating research, falsifying academic documents,
etc., and includes all situations where students make use of the work of others and claim such work as their
own.
When a faculty member believes a student has committed an act of academic dishonesty, the faculty member
must inform the student in writing and then has ten business days from that written notification to the student
to report the incident to the Dean of Academic Affairs and the Department Chair. Documentation related to
instances of Academic Policies and Procedures C-15 academic dishonesty will be kept on file in the student’s
permanent record. If the academic dishonesty is the student’s first offense, the faculty member will have the
discretion to decide on a suitable sanction up to a grade of 0 for the course. Students are not permitted to
withdraw from a course in which they have been accused of academic dishonesty.
Students who believe they have been unjustly charged or sanctioned (in cases involving a first offense) must
discuss the situation with the faculty member and have 10 business days thereafter to submit an appeal to
Student Welfare Committee through the Dean of Academic Affairs. If an appeal is filed, the Student Welfare
Committee will then conduct a hearing to review the charge and/or sanction. In cases of a first offense, the
faculty member may request that the Student Welfare Committee conduct a hearing and decide on the
sanction, which can involve academic suspension or dismissal from the College, if the faculty member believes
the offense to be of an extremely egregious nature.
If the Dean of Academic Affairs determines that the academic dishonesty is the student’s second offense, the
Dean will provide written notification to the student, the faculty member, and the Department Chair. The
Student Welfare Committee will automatically
conduct a hearing to review the charge and decide on an appropriate sanction, which will involve academic
suspension or dismissal from the College. Students who believe the Student Welfare Committee has unjustly
sanctioned them may submit a written appeal to the Dean of Academic Affairs within 72 hours of receiving
notification of the Student Welfare Committee’s sanction.
Disability Statement:
If you are a student with a disability in need of class accommodations and have not already registered with Linda
Miller, Disability Support Services Coordinator, please contact her at 815-1785 or lmille18@ycp.edu to discuss
policies and procedures related to disability services and establish accommodations for which you are eligible. It
is the responsibility of the student to arrange for his/her documented accommodations and to make Professor
Hayes Sauder aware of these accommodations by the third week of the semester (or as soon as possible in the
event that this deadline cannot be met). We will create and document any necessary agreement/logistics at that
time.
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Appendix A
Your daily log must be typewritten and adhere to the following sample format. As a reminder, you must have a fully
completed entry in your daily log for every shift you complete. Your daily log will be graded both for completeness and
for the level of thought you put into your entries.
Practicum 11x Daily Log
Name:
Entry #1
Date:
Event/Duty:
Hours:
Briefly describe your activities. Be sure to highlight any new activities.
Describe one significant highlight, noteworthy event, or challenge you experienced.
Describe something that you learned today from practicum.
Entry #2
Date:
Event/Duty:
Hours:
Briefly describe your activities. Be sure to highlight any new activities.
Describe one significant highlight, noteworthy event, or challenge you experienced.
Describe something that you learned today from practicum.
Entry #3
Date:
Event/Duty:
Hours:
Briefly describe your activities. Be sure to highlight any new activities.
Describe one significant highlight, noteworthy event, or challenge you experienced.
Describe something that you learned today from practicum.
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Appendix B
Your final paper must by at least two typewritten pages in length (12 pt font, double-spaced, 1 inch margins) and must
follow APA format. You must respond to each of the following 5 prompts in your paper and you will be graded on the
depth of analysis and synthesis you put forth in answering the questions as well as your ability to support your claims
using appropriate examples. In addition, the paper should demonstrate sound grammar and spelling.
1. Identify at least 3 items that you have learned in the classroom at York College that connect with something you
used or observed during your practicum experience. For each of the 3 items, be sure to address:
 How was what you learned in the classroom similar to what you experienced during practicum? How
was it different?
 Use concrete, specific examples as you write your response to each of the 3 items.
These areas must be specific to sport management. For example, an inappropriate answer is, “I learned that
communication is important because my professors said to communicate with them…” Rather, you need to
focus on something specific, like, “I learned in Intro to Sport Management that communication is a key skill in all
areas of the field, but especially for jobs x, y, and z…” and then go on to answer the rest of the question.
2. Respond to the prompt appropriate for the level of practicum that you completed this semester:
 110 students: How did practicum reinforce your ideas about the field of sport management? How did it
change your ideas about the field of sport management? Use concrete, specific examples to illustrate your
points.
 111 students: What were you successful at during this practicum experience? What growth areas did you
identify? What will you do during SPM 112 and 113 to address these growth areas? Use concrete, specific
examples to illustrate your points.
 112 students: Explain how the leadership and supervisory skills you have used in practicum this semester fit
within your emerging personal philosophy of leadership and/or management. Use concrete, specific
examples to illustrate your points.
 113 students: Now that you have completed your practicum experiences, what are your career plans? How
will practicum be of benefit for you in your future career aspirations? What else do you need to do to make
yourself a good fit for your career path? Finally, pretend that during an interview an employer says, “Tell me
about practicum.” Highlight key skills, experiences, or areas of knowledge that you gained from practicum
that you would want to talk about in response to that question.
3. Respond to the prompt appropriate for the level of practicum that you completed this semester:
 110/111 students: From your experience, what are the key transferable skills and values needed to
successfully manage an athletic event? In other words, what are the skills a professional working in this field
would need to successfully manage ANY athletic event? Why?
 112/113 students: What does professionalism mean to you? How did you show professionalism this
semester? How could you grow further in terms of your own professionalism? Give specific examples to
back up your points.
4. Respond to the prompt appropriate for the level of practicum that you completed this semester:
 110/111 students: Identify and describe the technical aspects involved in the set-up, operation, and tear
down of at least one sport.
(continued on next page)
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 112/113 students: What are the key technical competencies that one needs to succeed within the area of
sport management in which your practicum hours were completed (i.e. athletic communication, facility
management, etc.)?
5. Now that this practicum experience has ended, what would you do differently if you had it to do again?
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Appendix C
The next pages are the evaluation forms for SPM 110/111 and SPM 112/113. These are NOT to be used for
submission to the GSFC staff because you MUST submit your evaluation to them electronically. You can find the
links to the electronic evaluations at http://faculty.ycp.edu/~msauder.
As a reminder, your evaluation must be submitted electronically within one week of you finishing your
practicum hours. If you fail to do this, your grade may be lowered in the evaluation. Further, you must submit
your fully completed time & attendance sheet to your GSFC professional supervisor on the day you finish your
30 hours. Be certain you have correctly added all of your hours and provided a final total so that your
professional supervisor can easily verify the hours you completed. There is an Excel file available on the
Director’s faculty website at http://faculty.ycp.edu/~msauder if you need assistance adding your hours.
Finally, please understand that Appendix C is included in the syllabus so that you can review the areas of the
evaluations ahead of time and know what you will be evaluated on during the semester; in this way you will be
able to focus on key performance areas and do the best job possible in practicum.
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110/111 Evaluation Items
Professional
Attitude
Responsibility
Time
Management
Initiative
Communication
Critical Thinking
Teamwork &
Interpersonal
Skills
Outstanding
Displays enthusiasm and
professional demeanor at
all times.
Exceeds Expectations
Displays enthusiasm and
professional demeanor in most
situations.
Meets Expectations
Displays enthusiasm and
professional demeanor in
some situations.
Needs Development
Enthusiasm and professional
demeanor are frequently
lacking.
Outstanding
Completes all tasks
correctly with minimal
supervision.
Exceeds Expectations
Completes all tasks correctly
with moderate supervision.
Meets Expectations
Completes all tasks correctly
with significant supervision;
errors made with lesser
supervision.
Needs Development
Requires significant
supervision and work often
shows errors.
Outstanding
Exceptional ability to
manage multiple
responsibilities at once and
complete tasks in a timely
fashion.
Exceeds Expectations
Able to manage multiple
responsibilities at once and
complete tasks in a timely
fashion.
Meets Expectations
Able to manage a few
responsibilities at once and
complete tasks in a
reasonable time frame.
Needs Development
Struggles in managing more
than one responsibility at a
time and has difficulty
completing tasks in a
reasonable time frame.
Outstanding
Frequently seeks out new
opportunities and does
more than is required.
Exceeds Expectations
Usually seeks out new
opportunities and does more
than is required.
Meets Expectations
Sometimes seeks out new
opportunities and does more
than is required.
Needs Development
Rarely seeks out new
opportunities and does
more than is required.
Outstanding
Consistently uses
outstanding verbal and
nonverbal communication
strategies in all situations.
Exceeds Expectations
Uses strong verbal and
nonverbal communication
strategies in many situations.
Meets Expectations
Uses verbal and nonverbal
communication strategies
effectively in some situations
and ineffectively in others.
Needs Development
Communication strategies
need improvement to be
effective.
Outstanding
Regularly demonstrates the
ability to find appropriate
solutions to
problems/challenges within
event management.
Exceeds Expectations
Often demonstrates the ability
to find appropriate solutions to
problems/challenges within
event management; may need
some additional support to do
so.
Meets Expectations
Occasionally demonstrates
the ability to find appropriate
solutions to
problems/challenges within
event management but
usually defers to others for
problem-solving.
Needs Development
Does not demonstrate the
ability to find appropriate
solutions to
problems/challenges within
event management on a
consistent basis.
Exceeds Expectations
Establishes effective relations
with most patrons and staff
and demonstrates a
commitment to the success of
the GSFC.
Meets Expectations
Establishes effective
relations with some patrons
and staff and demonstrates
a commitment to the
success of the GSFC.
Outstanding
Establishes effective
relations with all patrons
and staff and demonstrates
a commitment to the
success of the GSFC.
Needs Development
Has difficulty establishing
effective relations with
patrons and staff on a
regular basis and is
ambivalent toward the
success of the GSFC.
110 Level Student: Please state what you believe to be your areas of strength and areas that you need to improve upon.
111 Level Student: Please list the goal/goals did you set for this semester of practicum? Please explain whether or not you met your goal/goals.
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112/113 Evaluation Areas
Professionalism
Responsibility
Communication
Critical Thinking
Customer Service
Teamwork
Outstanding
Displays professional
demeanor at all times and
clearly demonstrates
motivation to excel and
initiative.
Exceeds Expectations
Displays professional
demeanor at all times;
motivation and initiative can
be observed but could be
improved.
Meets Expectations
Displays professional
demeanor at all times;
needs greater motivation
and initiative.
Needs Development
Does not display
professional demeanor at all
times and/or lacks
motivation and initiative.
Outstanding
Completes all work correctly
and completely with minimal
management/supervision
Exceeds Expectations
Completes all work correctly
and completely with
moderate
management/supervision
Meets Expectations
At times requires
substantial
management/supervision to
complete work correctly
and completely
Needs Development
Rarely can complete work
correctly and completely
without substantial
management/supervision
Outstanding
Communicates effectively in
both simple tasks and when
addressing more complex,
ambiguous, or advanced
situations.
Exceeds Expectations
Communicates effectively in
simple tasks and usually is
able to communicate well in
more complex, ambiguous, or
advanced situations.
Meets Expectations
Communicates effectively in
simple tasks; needs
improvement in handling
more complex, ambiguous,
or advanced situations.
Needs Development
Communication strategies
need improvement to be
effective.
Outstanding
Excels at resolving
problems/challenges and
can come to excellent
conclusions/
judgments related to work
tasks.
Exceeds Expectations
Can resolve
problems/challenges and can
come to logical conclusions/
judgments related to work
tasks.
Meets Expectations
Can resolve simple
problems/challenges and
can come to logical
conclusions/
judgments related to work
tasks.
Needs Development
Does not demonstrate the
ability to find appropriate
solutions to
problems/challenges and/or
has difficulty coming to
logical
conclusions/judgments
related to work tasks on a
consistent basis.
Outstanding
Goes above and beyond to
satisfy customer needs and
requests in a timely,
enthusiastic, and thorough
manner.
Exceeds Expectations
Shows commitment to
satisfying customer needs
and requests and is able to do
so adequately.
Meets Expectations
Shows commitment to
satisfying customer needs
and requests; needs to
improve in enthusiasm,
timeliness, and/or
thoroughness.
Needs Development
Has difficulty consistently
satisfying customer needs
and requests and needs
improvement in this area.
Outstanding
Establishes effective
relations with all staff and
demonstrates a
commitment to the success
of the GSFC.
Exceeds Expectations
Establishes effective relations
with most staff and
demonstrates a commitment
to the success of the GSFC.
Meets Expectations
Establishes effective
relations with some staff
and/or demonstrates a
marginal commitment to the
success of the GSFC.
Meets Expectations
Needs Development
Observed demonstrating
Did not demonstrate
leadership and/or initiative
leadership and/or initiative
on occasion (seeks new
and needs improvement in
opportunities; helps to
this area.
motivate, and/or train
others; leads through both
actions and words; shows
vision and a desire to take
self, others and/or GSFC to
the next level, etc.).
Please list the goal/goals did you set for this semester of practicum? Please explain whether or not you met your goals.
Leadership &
Initiative
Outstanding
Demonstrates leadership
and/or initiative(seeks new
opportunities; helps to
motivate, and/or train
others; leads through both
actions and words; shows
vision and a desire to take
self, others and/or GSFC to
the next level, etc.).
Needs Development
Has difficulty establishing
effective relations with staff
on a regular basis and is
ambivalent toward the
success of the GSFC.
Exceeds Expectations
Sometimes demonstrates
leadership and/or initiative
(seeks new opportunities;
helps to motivate, and/or
train others; leads through
both actions and words;
shows vision and a desire to
take self, others and/or GSFC
to the next level, etc.).
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