This Document provides:
Nov. 2009
• Ethical Standards (ES) Overview
• Instructions on how to submit a New Factory Request via Retail Link & manage your
•
•
factory base
Instruction on how to attach items to factories.
Contact information for the Ethical Standards Team.
Disclose All Private Label and Non-Branded Merchandise Factories
– All disclosed factories will be subject to an Ethical Standards audit at supplier‟s
expense unless the factory has a valid audit as a result of another supplier‟s
disclosure.
Attach Factory ID to Every Item by
– In Online Item File (in Retail Link), attach the appropriate Factory ID to each of your
items that are in production from June 1, 2009 and forward. Please note that you
must attach multiple factory IDs to an item if you are using more than one factory
for the production. Please refer to the respective help documentation for Wal-Mart
and Sam‟s Online Item File
– For items that reflect factory IDs, please confirm that all active items reflect the
correct factory ID (or multiple factories IDs if more than one factory), and that
inactive factory IDs have been updated or deleted. Failure to do so could result
interruption to your business.
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Important Note for Domestic Suppliers Factories for
Walmart Private Brands Food and Consumables categories
• *Factories for Food and Consumables categories will not be audited until
2010, and audits will be conducted in a phased approach over several
months.
• Please select IOR(Importer of record) "USA SUPPLIER - HOLD" in order to
prevent an audit from being scheduled immediately during your factory
disclosure via Retail Link. Please refer to the “Retail Link process” section
under “Disclosing your Factory” section.
• If your factory is producing Food and Consumables categories for the below
departments , please ensure that you select IOR(Importer of record) "USA
SUPPLIER - HOLD" :
1
2
4
8
9
15
24
25
26
27
28
29
30
38
40
46
80
80
81
82
90
91
92
93
94
95
95
95
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96
97
98
2
Ethical Standards (ES) Overview
Vision
“Sourcing ethically through a
socially responsible program.”
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Ethical Standards (ES) Goals
To foster sustainable change within the supply base
To drive commitment to Ethical Sourcing
To become a proactive leader in developing an
effective social and ethical standards program
To protect corporate reputation and brand
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Ethical Standards (ES) Program Overview
One Standard - Two Executions:
Direct Import Suppliers
Domestic Suppliers
Importer
Of
Record
Wal-Mart
Suppliers
Program
Execution
GP Overseas Field Offices
Bentonville, USA
Bangalore, India
Wal-Mart approved 3rd
party audit firms
Wal-Mart approved 3rd
party audit firms
(BV, ITS, CSCC & Accordia)
(BV, ITS, CSCC & Accordia)
100% of all Merchandise
All Private Label & nonbranded Products*
Compliance
Audit
Audits
Cover
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*Audit Scope ~ Domestic Suppliers
• Products fall within “Private Label/Non-Branded” scope
when one or more of the below criteria are met:
– Note: Wal-Mart Stores, Inc., its subsidiaries, and affiliates (“Walmart”),
encompasses all formats in all retail markets.
• Walmart owned and proprietary brands
• Items branded with a mark/logo registered or trademarked by Walmart
• Items identified with Walmart through labeling such as “distributed
by/marketed by/manufactured for” Walmart
• Brands exclusive to Walmart (whether by exclusive license or exclusive
supply arrangement with a trademark owner)
• Non-branded signifies that no brand identification is referenced.
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Color Coded Factory Audit Assessments
Green
Yellow
Orange
No/minor violations
- Re-audit in 2 years
-
- Medium risk violations
- Re-audit in 1 year
- High risk violations
- Re-audit in 180 days
- 3rd Orange: Factories that receive 3
Orange assessments in a 2-year period are
Red-Disapproved for 1 year
Receiving a Green, Yellow or Orange rating is not a guarantee for order from Walmart. Based on
risk, our Sourcing organization may not place orders in a factories with 1 or 2 Orange ratings
Red Failed
- Most serious violations (Underage Labor,
Forced/Prison Labor, Corporal Punishment,
Life threatening Working Conditions,
Transshipment)
- No future business
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Factory Prequalification Process
• An Ethical Standards audit will be required prior to order commitment
for new factories of GP Direct Import Suppliers where Walmart is the
Importer of Record
• The cost of all prequalification audits will be borne by the supplier.
• The Factory must receive a Yellow or Green audit assessment prior
to order commitment.
– Orange is not an acceptable audit assessment for Factory Prequalification
Process
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Primary ES Changes In 2009
Changes
Effective
Revised Audit timelines to enable remediation focus
– Green rating: follow up audit 2 years (no change)
– Yellow rating: follow up audit every 12 months (up from 6 months)
– Orange rating: follow up audit every 6 months (up from 4 months)
January
2009
GP (Direct Import) Suppliers and Non GP (Domestic Import)
suppliers pay for all audits
– All Initial & follow up audits will be conducted by 3rd parties.
April 2009
All follow up audits are “unannounced”
April 2009
All Validation audits completed by Wal-Mart associates at no
cost to suppliers
April 2009
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Global Coverage By Audit Firms
Allocated Walmart approved audit firms per Region:
Audit Firms
Regions
• Far East Region
• Indian Sub Continent
• Africa
• Middle East:
ITS & STR
ITS
• Europe
• Central & South America / North America
• Dedicated for UK retail market (ASDA/George) domestic
(Non-GP) audits globally
Wal-Mart Ethical Standards ~ Confidential
AGC
BV
10
Revised Audit Fee: Effective April 1, 2009
US $
Regions
• Far East Region
• Indian Sub Continent
• South East Asia
US$ 1,085
Central & South America
US$ 1,100
North America/Canada
US$ 1,200
Middle East*, Europe & Africa
US$ 1,500
•*Egypt, *Israel, *Jordan: US$ 1,085
• All Initial & follow up audits are conducted by 3rd party audit firm
at suppliers expense
– All Validation/Investigation audits completed by Walmart associates at no cost to suppliers
• All follow up audits are unannounced
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RED Ratings
• Red – Failed (discussed previously)
• Red – Access Denied
– Encountered during unannounced audits
– Regardless of the status of the factory, management
must allow the auditor to enter the facility to validate if
an audit cannot be conducted
– If unable to reschedule an audit:
• Buyers are advised to cancel all current POs
• Future orders will not be placed until the factory is
audited for compliance
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RED Ratings
• Red – Disapproved
– When factory receives a total of 3 Orange ratings in a 2-year
period from the most recent audit date
– Could be consecutive and/or combination of 3 Orange ratings
• All POs will be cancelled
• Only merchandise that has shipped will be accepted
• No new/future order(s) may be placed for a minimum of one year from
the most recent audit date
• Existing orders are allowed to produce and ship for all POs that have a
PO ship date equal to or less than 180 days from the last audit date.
 NOTE: Buyers may decide not to place order in a factory that has 2 or 3
Orange assessments
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Subcontractor’s Factory & Disclosure
• Ethical Standards audits will be required at subcontractor’s
factory if the factory is producing……..
– Finished merchandise – where the substantial transformation of the
product took place
– Part of an article which has a Wal-Mart brand logo
• It is the responsibility of the supplier to disclose all such
subcontractors used for Wal-Mart merchandise
• If it is discovered that a factory is producing merchandise for WalMart in a subcontracted factory or factories with NO valid ES audit,
then the primary factory automatically will receive an “Orange”
assessment.
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Focus During Audits
• Compliance of Wage & Benefits
– Legally required minimum wage, over time premium, clear wage system
• Labor Hours
– Hours of Labor: Suppliers must ensure that working hours are consistent
with local regulations and are not excessive.
– Where the country's laws and regulations do not address standard
working hours, suppliers must ensure that the work week does not
exceed 60 hours.
– Suppliers must provide workers rest days (at least one day off for every
seven-day period) and leave privileges.
• Employment Practices
– No or poor hiring procedure/incomplete personal files
Compliance with applicable laws and practices
(Law of the Land)
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Your Responsibilities
As a Supplier to Wal-Mart:

Disclose all relevant factories via Retail Link

Disclose all sub-contractor information for auditing
purposes

Conform to Wal-Mart Standards for Suppliers

BE PROACTVE – Production and shipments are not
allowed for unapproved factories; plan production
elsewhere
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To Build a Sustainable Factory Base!!!!
How the ES Team can help:
• When choosing a new factory for Wal-Mart production, ES
Team will……
– Share the factory rating and high level findings
if it is in WM Retail Link
– Will NOT share information about supplier(s)
using the factory
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To Build a Sustainable Factory Base!!!!
Suppliers – Be Proactive!
• Proactively engage with your factory….
– Before reaching the 2nd Orange rating
• Remediate the violations or
• Research alternate factories
– Inform your factories about the severity of not allowing auditor(s)
to enter the facility
• All follow-up audits will be conducted „unannounced‟ (effective 1st
April, 2009)
– Utilize the ES Team for assistance
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Help Documentation
Log on to Retail Link
 Site Map
 Alphabetical view -> Click on E
 Ethical Standards Documentation
Here you will find:
 Ethical Standards Manual
 Standards for Suppliers and Posters
 Mail Distribution Request Form
For Global Contact information
 Site Map
 Alphabetical view -> Click on E
 Ethical Standards Global Contact
Link Technical Support Phone Numbers
USA: 479-273-88880
Argentina 54-11-4573-6700 ext. 5562, ext. 6731
UK: 113-241-7449
Canada 479-273-8888, option 1
China 86-755-82218388
Mexico 53288473
Hong Kong 852-2736-8355
UK 0113-241-7449
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Take away……..
 Ensure your products are produced in a socially and ethically
responsible manner
 Develop a partnership with Wal-Mart that goes beyond
monitoring/policing
 ES is not about policing our suppliers factories but partnership in the
way we would do business in the next generation of sourcing.
 Factory selection, disclosure and audit request timing
 Non Compliance: Consequences of 3 Orange assessments
 YOU……The strongest link to raise the bar in our corporate ES
responsibility!
Please Visit http://www.walmartstores.com/AboutUs/279.aspx
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Retail Link and
Factory Maintenance
• The application, data & process is housed in
Retail Link
• Automated and self-service
• All suppliers have access to Retail Link
• Excellent tool to manage your factory base and
compliance
Wal-Mart Ethical Standards ~ Confidential
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Navigating Your Supplier Queue
• Locating your Supplier Queue
• Disclosing your Factory
• Correcting your Factory Information
• Inactivating a Factory
• Reactivating a Factory
• Disassociating a Factory
• Viewing Factory Audit History
• Getting Help
Wal-Mart Ethical Standards ~ Confidential
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Click „Supplier
Profile‟ hyperlink
Wal-Mart Ethical Standards ~ Confidential
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Click on
Dashboard
to access
the portal
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Disclosing your
Factory
Request a New Factory
Click “Application”, and “Supplier
Dashboard” to view “Supplier
Profile” page
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Request a New Factory
A. Select “Request
New Factory”
B. Click “Submit”
to initiate the
request
A
B
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Request a New Factory
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Request a New Factory
Fill Out Factory Information
Please be reminded:
The name entered here must be identical to
the one shown on your business license
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Request a New Factory
Fill Out License Information
Upload Other Document
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Request a New Factory
Fill out Factory Contact
Information
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Request a New Factory
After filling out the blanks required,
click “Submit” to complete this
Create Factory request
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Request a New Factory
Finally, click “OK” to close the
process
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Correcting your
Factory Information
Request a New Factory
Click “Application”, and “Supplier
Dashboard” to view “Supplier
Profile” page
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A. Select “Edit
Selected Factory”
B. Click
“Submit” to
start
A
B
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.Click “Submit”
to initiate the
request
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• This section will help you to submit requests to accomplish the
below items:
– Inactivating a Factory: Submit this request if you have a factory
that you want to keep in your supplier matrix but do not wish to use
for any Walmart/Sam‟s production.
– Reactivating a Factory: Submit this request if you are planning to
use a factory for Walmart/Sam‟s production which is currently in
“inactive” status
– Factory Disassociation Request: Submit this request if you have
a factory that you no longer want to keep in your supplier matrix.
NOTE: Factory‟s with Red-Disapproved, Red-Failed and Red- Denied
Access ratings will not be removed from the matrix
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Inactivating a
Factory
Request a New Factory
Click “Application”, and “Supplier
Dashboard” to view “Supplier
Profile” page
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A. Select
“Inactivation
Request”
B. Click
“Submit” to
start
Inactivation Request
A
B
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Select „Inactivation Reasons‟ and
click the button to submit the
request here
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Reactivating a
Factory
Request a New Factory
Click “Application”, and “Supplier
Dashboard” to view “Supplier
Profile” page
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A. Select
“Reactivation
Request”
B. Click
“Submit” to
start
Reactivation Request
A
B
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Select „Reactivation Reasons‟ and
click the button to submit the
request here
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Factory
Disassociation
Request
Request a New Factory
Click “Application”, and “Supplier
Dashboard” to view “Supplier
Profile” page
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A. Select
“Disassociation
Request”
B. Click
“Submit” to
start
Disassociation
Request
A
B
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Viewing Factory
Audit History
Request a New Factory
Click “Application”, and “Supplier
Dashboard” to view “Supplier
Profile” page
Click the „Factory ID‟
hyperlink here
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View ES result here
View QC result here
View SCS result here
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View Food Safety result here
View FCCA result here
View CAP here
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Maintaining Your Factory Base in Retail Link
Maintaining the factory status (Active vs. Inactive)
• Via Retail Link
– Must submit an “Inactivation Request” if no longer using a factory
– Submit “Activation Request” to activate a factory for production
and to initiate an ES audit
• Must be submitted at least 30 days before production to
accommodate ES audit
• NOTE: Inactivation request will be rejected if the factory is
being used by another supplier. In such instances, submit a
request to disassociate your factory
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Maintaining Your Factory Base in Retail Link
Factory may not be deleted from your matrix, if..
• The Factory has the following Red ratings: Red Failed,
Red Disapproved, Red Denied
• Factory is involved in an investigation due to reported
allegations
– Details may not be disclosed due to the nature of the
allegations
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Online Item File (OIF)
Process for Walmart
Online Item File-Suppliers To Do’s
• Online Item File
• Update all existing WM items with factory
information – This is a MUST
• When creating new items, include the factory id
2
Accessing Online Item File
Click on Site Map
3
Accessing Online Item File
Click on Site Map
Click on ‘O’ for
online Itemfile
4
Accessing Online Item File ~ cont
Click on ‘O’ for
online Itemfile
5
Accessing Maintain Country of Origin / Factory ID
Click on the Maintain Country of Origin/Factory ID
6
Key in item numbers
156234
15816
255586
216548
2165861
189564
• Enter existing item numbers
• Click Next
7
Accessing Factory ID/Item Info
Select link under Factory ID Items.
8
Attaching Factory ID to your Item(s)
Select Attach to select Factory ID for your Items.
9
Attaching Factory ID to your Item(s) ~ Cont.
Enter the Factory name
10
Attaching Factory ID to your Item(s) ~ Cont.
• Select factory.
• Multiple factories can be selected
• Select Save to complete
• You are done
11
Additional information
When submitting the New Item Creation Spreadsheet
include the Factory ID
12
Factory ID on New Items
Put the Factory ID code (number not name) in the
correct column on the spreadsheet
13
Sam’s Online Item File (OIF) Process
Sam’s Online Item File-Suppliers To Do’s
• Online Item File
• Update all existing Sam’s items with factory
information – This is a MUST
• When creating new items, include the factory id
2
Accessing Sam’s Online Item File
Click on Site Map
Click on ‘S’ for Sam’s
Online Itemfile
3
Accessing Sam’s Online Item File ~ cont
Click on Sam’s Online Itemfile
4
Maintaining Factory ID on an Item
Click Item Maintenance
5
Key in item numbers
• Enter existing item numbers
• Click Next
6
Accessing Factory ID/Item Info
Select Factory ID link
7
Attaching Factory ID to Item(s)
• Select activity box for desired Factory ID(s) for your Item
• Click Submit
8
Attaching Factory ID to Item(s) ~ Cont.
Click on Next button
9
Ethical Standards (ES) Global Contacts
DIRECT IMPORT SUPPLIERS
Direct Import Supplier
Wal-Mart is responsible for the customs clearance of the merchandise that it buys directly from the
suppliers.
If you are a Direct Import Supplier and have audit request related inquiries, please refer to the ES
contacts below
Region A
(Indonesia, Malaysia, Cambodia, Thailand, Vietnam)
Name
Job Title
Dewi Maharani
Eileen Wang
ES Coordinator
ES Coordinator
Supplier Development
Manager
ES Regional Manager
Olivia Krishanty
S M Leong
Region / Countries
Indonesia, Malaysia, Cambodia &
Thailand
Vietnam
Indonesia, Malaysia, Cambodia,
Thailand, Vietnam
Region A
Email
dmahara@wal-mart.com
ewang1@wal-mart.com
okrisha@wal-mart.com
lmui@wal-mart.com
Region B
(India & Sri Lanka)
Name
Satisha J.
Basavaraju
Sandeep Nikam
Sunil Jacob
R Sridhar
Job Title
Region / Countries
Email
ES Coordinator
ES Supervisor
Supplier Development
Manager
ES Regional Manager
India & Sri Lanka
India & Sri Lanka
sjbasav@wal-mart.com
snikam@wal-mart.com
India & Sri Lanka
Region B
sjacob@wal-mart.com
rsridha@wal-mart.com
Region C
(Europe, Turkey & Israel)
Name
Nuzhath M
Srivatsan M
Job Title
ES Assessor
ES Supervisor
Region / Countries
Europe, Turkey & Israel
Europe, Turkey & Israel
Email
nmujeeb@wal-mart.com
smurali@wal-mart.com
Wal-Mart Stores, Inc. Confidential
Nov, 2009
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The electronic copy maintained on Retail Link is the only controlled document. Printed copies are deemed not to be controlled.
Region D
(China, Taiwan, Philippines and South Korea)
Name
Job Title
Stella Zheng
ES Coordinator
Eileen Wang
ES Coordinator
Supplier Development
Manager
Supplier Development
Manager
ES Regional Manager
ES Regional Manager
Simon Chen
Dellar Zhao
Ray Iu
Wilson Lau
Region / Countries
China, Taiwan, Philippines and South
Korea
China, Taiwan, Philippines and South
Korea
Email
Southern China
sgchen@wal-mart.com
Northern China
Region D
Region D
d5zhao@wal-mart.com
riu@wal-mart.com
wlau@wal-mart.com
s5zheng@wal-mart.com
ewang1@wal-mart.com
Region E
(South & Central Americas)
Name
Fernando
Bustamante
Karla Cook
Job Title
Region / Countries
Email
ES Specialist
ES Regional Manager
South America (food)
Region E
fbustam@wal-mart.com
kycook@wal-mart.com
Region F
(Bangladesh, Middle East, Pakistan & Africa)
Name
Kamrun Naher
Abu Arshad
Khondoker
Zahid Ghauri
Leslie Durairaja
Job Title
ES Coordinator
Supplier Development
Manager
ES Supervisor
ES Regional Manager
Region / Countries
Bangladesh
Email
knahar@wal-mart.com
Bangladesh
Middle East, Pakistan & Africa
Region F
aakhond@wal-mart.com
zghauri@wal-mart.com
lsdurai@wal-mart.com
Wal-Mart Stores, Inc. Confidential
Nov, 2009
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The electronic copy maintained on Retail Link is the only controlled document. Printed copies are deemed not to be controlled.
DOMESTIC SUPPLIER
Domestic Supplier
Supplier is responsible for the customs clearance of merchandise that it imports for sale to Wal-Mart
in the domestic market. Domestic Suppliers may also sell to Wal-Mart domestically produced
merchandise.
Domestic Suppliers:
 Wal-Mart Stores, Inc. – USA Retail Market
 Wal-Mart Canada Corp – Canadian Retail Market
 ASDA/George – UK Retail Market
 Wal-Mart Brazil – Brazil Retail Market

In Retail Link, Domestic Suppliers are reflected as Importer of Record as “Canada
Supplier”, “USA Supplier”, “UK GEORGE Supplier”, and “UK ASDA Supplier”
 NOTE: It is important to highlight that there are instances where Domestic suppliers may not
import any merchandise as their production bases might be in United States, Canada, and in
United Kingdom respectively.
If you are a Domestic Supplier and have audit request related inquiries, please refer to the ES contacts
and phone below:
ETHICAL STANDARDS CONTACTS
WAL-MART USA RETAIL MARKET
Contact Phone:
479 - 204 - 8137
479 - 204 - 9491
479 - 204 - 8906
479 - 277 - 0529
479 - 204 - 8463
479 – 277 - 0725
REGION A
(South East Asia)
NAME
JOB TITLE
Hilda Mathews
ES Assessor
REGION/COUNTRIES
Indonesia, Malaysia, Thailand,
Vietnam & Cambodia
E-Mail
hmathew@wal-mart.com
REGION B
(India & Sri Lanka)
NAME
Sindhu
Rajeshwari
JOB TITLE
REGION/COUNTRIES
E-Mail
ES Assessor
India & Sri Lanka
srajesh@wal-mart.com
REGION C
(Europe & Turkey)
NAME
Sindhu
Rajeshwari
JOB TITLE
ES Assessor
REGION/COUNTRIES
Europe & Turkey
E-Mail
srajesh@wal-mart.com
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Nov, 2009
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The electronic copy maintained on Retail Link is the only controlled document. Printed copies are deemed not to be controlled.
REGION D
(Far East)
NAME
JOB TITLE
Jayashree S
ES Assessor
K V Rajesh
ES Assessor
REGION/COUNTRIES
E-Mail
China, Hong Kong, Korea, Japan,
Taiwan, Philippines
jsnehap@wal-mart.com
k0rajes@wal-mart.com
REGION E
(South & Central Americas)
NAME
Sindhu
Rajeshwari
JOB TITLE
ES Assessor
REGION/COUNTRIES
E-Mail
South & Central Americas
srajesh@wal-mart.com
REGION F
(Bangladesh, Middle East, Pakistan & Africa)
NAME
JOB TITLE
REGION/COUNTRIES
E-Mail
Hilda Mathews
ES Assessor
Bangladesh
hmathew@wal-mart.com
Sindhu
Rajeshwari
ES Assessor
Middle East, Pakistan & Africa
srajesh@wal-mart.com
ETHICAL STANDARDS CONTACTS
WAL-MART CANADA RETAIL MARKET
NAME
J.T.
Ananya
JOB TITLE
ES Assessor
REGION/COUNTRIES
All regions (A, B, C, D, E & F)
for Retail Market Canada
E-Mail
ptthang@wal-mart.com
ETHICAL STANDARDS CONTACTS
ASDA/GEORGE – UK RETAIL MARKET
NAME
JOB TITLE
Safiulla N
ES Assessor
Nuzhath M
ES Assessor
REGION/COUNTRIES
GEORGE – All Regions - A, B, C, D, E
&F
ASDA - All regions - A, B, C, D, E & F
E-Mail
snoor@wal-mart.com
nmujeeb@wal-mart.com
ETHICAL STANDARDS CONTACTS
WAL-MART BRAZIL – BRAZIL RETAIL MARKET
NAME
JOB TITLE
Kavitha C
ES Assessor
REGION/COUNTRIES
All regions (A, B, C, D, E & F)
for Retail Market Canada
E-Mail
kchandr@wal-mart.com
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Nov, 2009
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The electronic copy maintained on Retail Link is the only controlled document. Printed copies are deemed not to be controlled.
ES DOMESTIC SUPPLIER CONTACT FOR ALL INQUIRIES
NAME
R. K.
Sugumar
Srivatsan M
JOB
TITLE
REGION/COUNTRIES
E-Mail
USA Retail Market
ES
REGION A: South East Asia
Supervisor REGION B: India & Sri Lanka
REGION C: Europe & Turkey
REGION E: Latin America
REGION F: Bangladesh, Middle East, Pakistan & Africa
Canada Retail Market– All Regions – A, B, C, D, E &
F
Brazil Retail Market – All Regions – A, B, C, D, E &
F.
USA Retail Market
ES
REGION D: (China, Hong Kong, Korea, Japan, Taiwan,
Supervisor Philippines)
ASDA - All Regions – A, B, C, D, E & F
GEORGE - All Regions – A, B, C, D, E & F
rksugum@wal-mart.com
smurali@wal-mart.com
ETHICAL STANDARDS GLOBAL CONTACT FOR
RETAIL LINK & SYSTEMS
NAME
Imran
Shariff
JOB TITLE
E-Mail
ES System Analyst
isharif@wal-mart.com
Wal-Mart Stores, Inc. Confidential
Nov, 2009
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The electronic copy maintained on Retail Link is the only controlled document. Printed copies are deemed not to be controlled.
Ethical Standards Retail Market Country Managers
Chris McCann
Ramesh Panavalli
Tan Gill
ASDA / George - UK
Wal-Mart Canada
Rafael Freitas
Wal-Mart Brazil
Chris.McCann@wal-mart.com
0113 243 5435 x 4510
Ramesh.Panavalli@wal-mart.com
0113 243 7923
Tan.Gill@wal-mart.com
905-821-2111 x 8515
Rafael.Freitas@wal-mart.com
+55 (51) 3349 4336
Ethical Standards Governance Team - Bentonville,
Arkansas
Anwar Khan
Petra Herbertz-Crumpler
Barbara Gregory
Bryan Phillips
Anwar.Khan@wal-mart.com
479-204-9089
Petra.Herbertz@wal-mart.com
479-277-1748
Barbara.Gregory@wal-mart.com
479-204-6224
Bryan.Phillips@wal-mart.com
479-204-9169
Wal-Mart Stores, Inc. Confidential
Nov, 2009
6
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