CVS Group plc Annual results for the year ended 30 June 2013 Your pets, our priority Simon Innes – Chief Executive Officer Nick Perrin – Finance Director Your pets, our priority CVS Group Plc Agenda • Highlights • Strategy • Business review – – – – – Practices Laboratories Animed Direct Crematoria MiVetClub • Financial review • Appendices www.cvsgroupplc.com 2 Your pets, our priority CVS Group Plc Highlights Year ended 30 June 2013 Year ended 30 June 2012 Increase % 120.1 108.7 10.4 16.5 15.7 5.5 6.6 6.2 5.7 16.9 15.8 7.0 Operating profit (£m) 6.7 6.8 (1.1) Profit before income tax (£m) 5.5 3.8 45.9 Basic earnings per share (pence) 7.1 5.1 39.2 Proposed dividend (pence) 2.0 1.5 33.3 Revenue (£m) Adjusted EBITDA (£m) Adjusted profit before income tax (£m) Adjusted earnings per share (pence) See appendix for definition of ‘adjusted’ items www.cvsgroupplc.com 3 Your pets, our priority CVS Group Plc Highlights Sales Revenue Growth up 10.4% to £120.1m Like-for-like sales +3.4% £m EBITDA 20 76.6 85.5 2009 2010 101.5 108.7 120.1 2011 2012 2013 Adjusted EBITDA up 5.5% to £16.5m Acquired and integrated 14 surgeries 15 £m 10 5 140 120 100 80 60 40 20 0 12.5 13.1 14.5 15.7 2009 2010 2011 2012 16.5 Adjusted EPS 0 Adjusted earnings per share up 7.0% to 16.9p Acquired Valley Pet Crematorium 20 Pence per share 2013 15 10 5 11.5 11.9 2009 2010 14.0 15.8 16.9 2011 2012 2013 0 www.cvsgroupplc.com 4 Your pets, our priority CVS Group Plc Highlights CVS 70 CVS owns 252 surgeries and is the largest provider of Veterinary services to Pet owners in the UK Companion Care and Vets4pets 47 247 Medivet 92 Goddards HPC membership numbers Independent Vetcare 204 111,916 120,000 100,000 80,000 65,490 Healthy Pet Club members up over 70% to 111,900 60,000 40,000 20,000 17,234 28,390 Animed Direct Revenue 6 0 2010 2011 2012 2013 5 £m 4 Animed Direct revenue up 62.0% to £4.9m 3 4.9 2 1 0 3.0 0.9 2011 www.cvsgroupplc.com 2012 2013 5 Your pets, our priority CVS Group Plc Strategy Our vision Our strategy Outcome Meeting all our customers’ needs To continue to be the largest & best provider of veterinary services to pet owners in the UK whilst providing a growing return to our shareholders High quality clinical care and excellent customer service Providing services to other veterinary practices Growing the return to shareholders Expanding our business through acquisitions www.cvsgroupplc.com 6 Your pets, our priority CVS Group Plc Strategy Meeting all our customers’ needs • • • • • • • • 252 practices across the UK Referrals and specialist expertise Out of Hours and emergency services Healthy Pet Club Using modern diagnostic techniques Our own diagnostic laboratories Crematoria Own brand products www.cvsgroupplc.com 7 Your pets, our priority CVS Group Plc Strategy Excellent customer service • • • • • All practices are part of RCVS Practice Standards Scheme 11 diploma holders and 45 certificate holders 30 staff on advanced practitioner training 24 graduates recruited and trained last year Training provided to a high degree of clinical skill www.cvsgroupplc.com 8 Your pets, our priority CVS Group Plc Strategy Providing services to other veterinary practices • MiVetClub, buying group, launched August 2013 Number of surgeries 300 Expanding through acquisitions • Further small animal practices • Additional opportunities in equine and large animal practices • Improve geographical coverage of laboratories and crematoria 250 200 150 100 168 211 223 231 252 2010 2011 2012 2013 50 0 2009 Consideration paid 15 10 5 14.0 8.3 0 2009 www.cvsgroupplc.com 2010 4.2 3.8 2011 2012 7.7 2013 9 Your pets, our priority CVS Group Plc Strategy Price (p) 300 Growing our share price 250 200 150 100 50 2008 2009 2010 2011 2012 Total shareholder return 0 Increasing shareholder return -10 -20 -30 -40 -50 -60 -70 -80 2008 www.cvsgroupplc.com 2009 2010 2011 2012 10 Your pets, our priority CVS Group Plc Business review - Results by division Four main business areas • • • • Veterinary practices Diagnostic laboratories Pet Crematoria Online dispensary Turnover by business area 1.0 4.9 9.8 Practices Labs Crematoria 108.0 www.cvsgroupplc.com Animed direct 11 CVS Group Plc Year ended 30 June 2013 Results by division Your pets, our priority Practices Laboratories Crematoria Animed Direct Head Office Group 108.0 9.8 1.0 4.9 (3.6) 120.1 EBITDA (£m) 20.1 1.1 0.5 0.2 (5.4) 16.5 Gross Margin % 84.9 79.2 82.0 18.8 - 34.9 EBITDA % 18.6 11.2 50.0 4.1 - 13.7 Practices Laboratories Crematoria Animed Direct Head Office Group Revenue (£m) 98.8 9.1 0.9 3.0 (3.1) 108.7 EBITDA (£m) 18.6 1.1 0.4 0.1 (4.5) 15.7 Gross Margin % 85.0 80.5 80.2 18.8 - 36.0 EBITDA % 18.8 12.1 44.4 3.3 - 14.4 Revenue (£m) Year ended 30 June 2012 www.cvsgroupplc.com 12 Your pets, our priority CVS Group Plc Business review - Veterinary practices 5 Year revenue £m 120 100 93.8 80 60 98.8 69.6 108.0 79.1 40 20 0 2009 2010 2011 2012 2013 5 year EBITDA £m 25 20 15 14.4 15.9 17.7 18.6 2011 2012 20.1 10 5 0 2009 2010 www.cvsgroupplc.com 2013 13 Your pets, our priority CVS Group Plc Business review – Veterinary practices Practices acquired 252 surgeries across the UK • 14 acquired during the year • 7 acquired since the year end During the year Location Carmarthen Veterinary Centre Carmarthen Stow Veterinary Surgeons Stow-on-the-Wold Dam Vets Selby Cranmore Veterinary Services Chester Archway Veterinary Practice Petersfield Alver Gosport Filham Park Ivybridge Post year end: www.cvsgroupplc.com Crescent Veterinary Clinic Melton Mowbray Miller & Swann Elgin Westmount Vets Limited Halifax 14 Your pets, our priority CVS Group Plc Business review – Veterinary practices Referrals • Professor John Innes joined 1st July 2013 • Cranmore referral centre acquired January 2013 • Grove referrals was refurbished during the year and installed a new CT scanner • A number of other practices equipped with digital X-Ray equipment www.cvsgroupplc.com 15 CVS Group Plc Your pets, our priority Business review – Veterinary practices Out of Hours services • Dedicated in house services established at Emmview in July 2013 • Exeter – internal and external work • Sales of over £10k per week • More planned to be established later in the year www.cvsgroupplc.com 16 Your pets, our priority CVS Group Plc Business review – Veterinary practices Healthy Pet Club • 70% increase in membership to 111,900 • HPC revenue over 9% of divisional total • Continue to seek to expand the offer 120,000 and develop new schemes 100,000 HPC membership numbers 111,916 80,000 65,490 60,000 40,000 20,000 28,390 17,234 0 2010 www.cvsgroupplc.com 2011 2012 2013 17 Your pets, our priority CVS Group Plc Business review – Veterinary practices Own Brand • High quality products • • • • Two products now in use Distributed via Animed Direct Several more in development Better prices and better margins Practice on-line sites • • • • 11 now operational Animed Direct platform used More in process now we have better understanding Increasing focus on advertising through the internet Pet Medic Recruitment • Now providing 70% of locum requirements • Saving costs & getting better quality • Some permanent hires and third party work www.cvsgroupplc.com 18 Your pets, our priority CVS Group Plc Business review – Veterinary practices Practice management systems • 70% of surgeries are now using the Robovet system • Remaining 30% to be migrated by September 2014 • Central database being developed to download data from all practices – Improved analysis – Improve processes and efficiency – Allow smoother growth People • Significant investment and increased focus on training and continued professional development for all staff • 42 Senior managers put through Aspirational Leadership Programme • 32 graduate vets recruited and trained • 30 Vets on Advanced Practitioner Programme www.cvsgroupplc.com 19 Your pets, our priority CVS Group Plc Business review - Laboratories 5 year revenue £m 12 10 8 8.3 7.9 2009 2010 6 8.6 9.1 9.8 4 2 0 2012 2013 5 year EBITDA £m 1.6 1.4 1.2 2011 1.3 1 1.1 1.0 0.8 1.1 1.1 2012 2013 0.6 0.4 www.axiomvetlab.co.uk www.finnpathologists.co.uk www.greendale.co.uk 0.2 0 2009 2010 www.cvsgroupplc.com 2011 20 Your pets, our priority CVS Group Plc Business review – Laboratories • Sales increased by 7.6% to £9.8m • Continued margin pressure from competition • Courier routes expanded in 2012 providing further opportunity for sales growth 150000 2010 2011 296,778 279,567 200000 251,739 250000 276,410 300000 324,335 350000 100000 Number of laboratory tests performed Consistently increasing 50000 0 2009 www.cvsgroupplc.com 2012 2013 21 Your pets, our priority CVS Group Plc Business review – Laboratories • Weybread site outgrown, resulting in part of the business moving to Harleston in Q2 • Laboratories to supply in-house analysers to all practices from Q2 26% Internal vs Externals sales 74% www.cvsgroupplc.com Internal sales External sales 22 Your pets, our priority CVS Group Plc Business review - Animed Direct 6.0 3 year revenue £m 5.0 4.9 4.0 3.0 3.0 2.0 1.0 0.0 0.9 2011 2012 2013 3 year EBITDA £m 0.25 0.2 0.15 0.1 0.05 0.0 0.1 0.2 2011 2012 2013 www.animeddirect.co.uk 0 www.cvsgroupplc.com 23 Your pets, our priority CVS Group Plc Business review – Animed Direct • Good sales growth and positive cash contribution Number of product lines Average order value Orders placed per day No of customers 2011 2012 2013 2,700 3,900 4,200 £27.14 £27.78 £28.34 120 410 650 19,000 56,000 130,000 • Conversion rate 21% • Started to sell in Europe • Plans to translate website into 5 European languages www.cvsgroupplc.com 24 Your pets, our priority CVS Group Plc Business review - Crematoria 5 year revenue £m 1.2 5 year EBITDA £m 0.6 1.0 1.0 0.8 0.9 0.5 0.4 0.8 0.6 0.5 0.7 0.4 0.3 0.4 0.2 0.4 0.2 0.1 0.0 0.3 0.3 2010 2011 0.2 0 2009 2010 www.cvsgroupplc.com 2011 2012 2013 2009 2012 2013 25 CVS Group Plc Your pets, our priority Business review – Crematoria • • Duncan Francis recruited in 2012 as Director of Crematoria Continued development and efficiencies at Rossendale Valley Pet Crematorium • • • • Acquired in December 2012 Expanded and new cremator added in July 2013 Internal refurbishment work underway All local CVS practices now using Valley www.cvsgroupplc.com 26 CVS Group Plc Your pets, our priority Business review – MiVetClub • • • • Launched August 2013 First customer sales expected to start in October Good interest being seen Offering: – – – – – Buying power through NVS Laboratories Crematoria Pet Medic Recruitment Health & Safety www.cvsgroupplc.com www.mivetclub.co.uk 27 CVS Group Plc Your pets, our priority Business review – Central administration • Costs include central management and Practice divisional management • Costs rose from 4.2% of sales to 4.5% in the period • Investment during the year in: – MiVetClub – Pet Medic Recruitment – Own Brand – New payroll and HR system www.cvsgroupplc.com 28 Your pets, our priority CVS Group Plc Financial results -Profit & loss Revenue Cost of sales Gross profit Administrative expenses Operating profit Net finance expenses Exceptional finance expense Profit before income tax Income tax expense Profit after income tax Earnings per ordinary share - Basic - Adjusted Dividend www.cvsgroupplc.com Year ended 30 June 2013 £'m 120.1 (78.2) 41.9 (35.2) 6.7 (1.2) 5.5 Year ended 30 June 2012 £'m 108.7 (69.6) 39.1 (32.3) 6.8 (1.5) (1.5) 3.8 (1.5) 4.0 (0.9) 2.9 7.1p 16.9p 2.0p 5.1p 15.8p 1.5p 29 Your pets, our priority CVS Group Plc Financial results –Balance sheet 30 June 2013 30 June 2012 £'m £'m Non-current assets Intangible assets Property, plant and equipment Investments Deferred income tax assets Current assets Inventories Trade and other receivables Cash and cash equivalents Total assets Current liabilities Trade and other payables Current income tax liabilities Borrowings Non-current liabilities Borrowings Deferred income tax liabilities Derivative financial instruments Total liabilities Net assets www.cvsgroupplc.com 53.5 11.4 0.1 0.6 65.6 52.5 9.5 0.1 0.5 62.6 3.5 12.4 5.8 21.7 3.2 9.1 4.9 17.2 87.3 79.8 (21.6) (0.9) (2.2) (24.7) (17.5) (1.0) 0.0 (18.4) (33.6) (4.1) (0.2) (37.9) (35.8) (4.8) (0.4) (41.0) (62.6) (59.5) 24.7 20.3 30 Your pets, our priority CVS Group Plc Financial results – Cash flow Year ended 30 June 2013 £'m Year ended 30 June 2012 £'m 16.7 (2.1) (1.2) 15.6 (2.0) (1.2) 13.4 (1.6) 10.8 Cash flows from investing activities Capital expenditure - acquisitions Capital expenditure - other Net cash used in investing activities (7.7) (4.1) (11.8) (3.8) (3.6) (7.4) Cash flows from financing activities Dividend paid (0.8) (0.5) Proceeds from issure of Ordinary shares Loan financing Net cash from financing activities 0.1 (0.7) (1.2) (1.7) 0.9 4.9 5.8 1.7 3.2 4.9 Cash flows from operating activities Cash generated from operations Taxation paid Net interest paid Exceptional finance expense in relation to hedge termination Net cash generated from operating activities Net increase in cash and cash equivalents Cash and cash equivalents at start of period Cash and cash equivalents at end of period www.cvsgroupplc.com 31 Your pets, our priority CVS Group Plc Financial results – Capital expenditure Capital expenditure Refurbishments £0.5 Total capital expenditure in the year amounted to £4.1m • £0.5 £1.7 £1.4 Improving and maintaining equipment IT systems development • Motor vehicles • Practice refurbishments at the Grove in Fakenham, Regans in Manchester and Pet Doctors in both Chichester and Seaford New CT scanner installed at the Grove Digital X-ray equipment installed in a number of practices Significant capital expenditure items planned for 2014: • In-house analysers for the practices • Robovet rollout and corporate solution www.cvsgroupplc.com 32 Your pets, our priority CVS Group Plc Financial results – Net debt Net debt 45.0 • Continued reduction in net debt 40.0 35.0 • New £10m Revolving Credit Facility now available £m 30.0 41.9 33.5 25.0 Net debt: EBITDA 30.9 30.0 Jun-12 Jun-13 20.0 Jun-10 Jun-11 3.50 3.21 Ratio 3.00 2.50 • £0.8m of £36m loan to be repaid by December 2013 2.31 1.98 2.00 1.82 1.50 1.00 Jun-10 Jun-11 www.cvsgroupplc.com Jun-12 Jun-13 33 Your pets, our priority CVS Group Plc Outlook Existing Business • • • Continued development of out of hours and referral services Growth and development of customer loyalty schemes Expansion of E-Commerce in the UK and overseas Growth through selective acquisitions • • • Continue to acquire practices, laboratories and crematoria to further strengthen geographical coverage Large opportunity with only 11% market share in small animal sector Further growth opportunities in large animal and equine sector Finance • • Continuing to maintain strong cash flow and healthy balance sheet Further investment in core business activities www.cvsgroupplc.com 34 Your pets, our priority CVS Group Plc Appendices www.cvsgroupplc.com 35 Your pets, our priority CVS Group Plc Overview • UK’s largest National operator and consolidator of veterinary practices • Market leader, making CVS the acquirer of choice • Consistent growth in a more challenging environment • Complementary businesses to build on internalise margins and maximising revenues www.cvsgroupplc.com 2,500 employees 560 vets 247 Surgeries nationwide 5 Diagnostics laboratories 2 crematoria 1 On-line dispensary 36 Your pets, our priority CVS Group Plc EBITDA Margin analysis 2009 £m Year ended 30 June 2010 2011 2012 £m £m £m 2013 £m Revenue 76.6 85.5 101.5 108.7 120.1 EBITDA 12.5 13.1 14.5 15.7 16.5 % % % % % - Group 40.4 37.2 36.1 36.0 34.9 -Practices 83.7 84.7 84.8 85.0 84.9 - 27.2 18.8 18.8 % of sales Gross margin -Animed Direct - -Laboratories 68.6 70.5 79.6 80.5 79.2 -Crematorium 90.2 86.4 81.7 80.2 82.0 Central administration 4.4 5.0 4.4 4.2 4.5 16.3 15.3 14.3 14.4 13.9 EBITDA margin (%) www.cvsgroupplc.com 37 Your pets, our priority CVS Group Plc Debt repayment profile Period End Repayment Balance £m £m 31 December 2011 December 2013 March 2014 June 2014 36.00 0.75 0.75 0.75 30 June 2014 33.75 September 2014 December 2014 March 2015 June 2015 0.75 1.00 1.00 1.00 30 June 2015 (3.75) 30.00 September 2015 December 2015 March 2016 June 2016 1.00 1.00 1.00 1.00 30 June 2016 (4.00) 26.00 September 2016 December 2016 6 December 2016 www.cvsgroupplc.com (2.25) 1.00 25.00 (26.00) 0.00 38 Your pets, our priority CVS Group Plc Cash generated from operations Year ended 30 June 2013 £'m Year ended 30 June 2012 £'m Profit for the year 4.0 2.9 Taxation 1.5 0.9 Total finance costs 1.2 3.0 Amortisation of intangible assets 6.2 5.7 Depreciation of property, plant and equipment 2.5 2.3 Contingent deferred consideration expensed in the year 0.1 0.2 (Increase) in inventories (0.1) (0.4) (Increase) in trade and other receivables (3.2) (1.2) Increase in trade and other payables 3.8 1.6 Share option expense 0.7 0.6 16.7 15.6 Total cash flows from operating activities www.cvsgroupplc.com 39 Your pets, our priority CVS Group Plc Bank covenants • The key financial banking covenants are: Covenant Details Ratio required Cash flow cover Cash flow available for debt service: total finance payments At least 1.0:1 5.73 Must not exceed 3.0:1 1.82 Senior debt/EBITDA Senior interest cover EBITDA / Senior interest paid At least 4.5:1 30 June 2013 (unaudited) 14.39 • Banking covenants are tested on a 12 month rolling basis www.cvsgroupplc.com 40 CVS Group Plc Your pets, our priority Our locations www.cvsgroupplc.com 41 CVS Group Plc Your pets, our priority Adjusted items definitions • Adjusted EBITDA is profit before income tax, net finance expense, depreciation, amortisation, costs relating to business combinations and share option expense. • Adjusted profit before income tax is calculated as profit on ordinary activities before taxation but before costs relating to business combinations, costs of long term incentive plans and exceptional items. • Adjusted earnings per share is calculated as profit on ordinary activities after taxation but before costs relating to business combinations, costs of long term incentive plans, exceptional items and amortisation (all net of tax) divided by the weighted average number of Ordinary shares in issue in the year. www.cvsgroupplc.com 42