Resumes and Cover Letters
Multiple Choice
Identify the choice that best completes the statement or answers the question.
____
1. ____ is a predefined graphic.
a. Clip art
b. A content control
c. A task unit
d. A building block
____
2. On the horizontal ruler, an upside down T indicates a ____ tab stop.
a. left-aligned
c. decimal-aligned
b. right-aligned
d. centered
____
3. All of the following are guidelines about the appearance of letterhead elements EXCEPT ____.
a. use fonts that are easy to read
b. make the font size of your name the same size as the rest of the text in the letterhead
c. consider formatting your name in bold
d. choose colors that convey your goals
____
4. In the ____ letter style, all components of the letter begin flush with the left margin.
a. modified block style
c. modified semi-block style
b. block style
d. all of the above
____
5. At a minimum, your resume should present all of the following EXCEPT ____.
a. contact information
c. objective
b. past salaries earned
d. educational background
____
6. Word, by default, places a tab stop at every ____ mark on the ruler.
a. .25"
c. .75"
b. .5"
d. 1"
____
7. When a custom tab stop is set, Word ____.
a. clears all default tab stops
b. clears all default tab stops to the right of the custom tab stop
c. clears all default tab stops to the left of the custom tab stop
d. does not clear any default tab stops
____
8. Business documents can include all of the following EXCEPT ____.
a. resumes
c. proposals
b. journals
d. newsletters
____
9. To convert a hyperlink e-mail address to regular text, right-click the e-mail address and then click ____ on the
shortcut menu.
a. Edit Hyperlink
c. Convert Hyperlink
b. Select Hyperlink
d. Remove Hyperlink
____ 10. Essential business letter elements include the ____.
a. date line and inside address
c. signature block
b. message
d. all of the above
____ 11. If the e-mail address shown in the accompanying figure had just been pasted into the cover letter shown, that
would make this letter the ____ document.
a. baseline
c. destination
b. index
d. output
____ 12. In a business letter, the ____, if present, begins two lines below the last line of the inside address.
a. salutation
c. message
b. date line
d. complimentary close
____ 13. In a business letter, type the ____ at least four blank lines below the complimentary close, allowing room for
the author to sign his or her name.
a. inside address
c. signature block
b. message
d. salutation
____ 14. A letterhead should contain all of the following EXCEPT ____.
a. complete legal name of the individual or company
b. telephone number
c. mailing address
d. objective
____ 15. A(n) ____ is a dot or other symbol positioned at the beginning of a paragraph.
a. bullet
c. cell
b. logo
d. target
____ 16. A ____ is a formatting mark at the end of a line that moves the insertion point to the beginning of the next
physical line.
a. paragraph break character
c. line break character
b. nonbreaking space
d. nonbreaking hyphen
____ 17. Items like the phone number in the accompanying figure are copied from a(n) ____ document.
a. source
c. index
b. origin
d. base
True/False
Indicate whether the statement is true or false.
____ 18. To print a mailing label, click the Labels tab in the Envelopes and Labels dialog box, type the delivery
address in the Address box, and then click the Print button in the dialog box.
____ 19. In a business letter, within the message, paragraphs are double-spaced with single-spacing between
paragraphs.
____ 20. To see exactly how a document will look when it is printed, it can be displayed in print preview as shown in
the accompanying figure.
____ 21. A resume allows you to elaborate on positive points in your cover letter.
____ 22. In a business letter, the complimentary close displays two lines below the last line of the message.
Completion
Complete each statement.
23. A(n) ____________________ is similar to a form with prewritten text; that is, Word prepares the requested
document with text and/or formatting common to all documents of this nature.
24. A(n) ____________________ usually contains an applicant’s educational background and job experience, in
addition to some personal information.
25. In a business letter, the ____________________, which consists of the month, day, and year, is positioned
two to six lines below the letterhead.
26. A(n) ____________________ enables you to elaborate on positive points in your resume, and to show a
potential employer your writing skills.
Matching
Identify the letter of the choice that best matches the phrase or definition.
a. template
f. clip art
b. resume
g. building block
c. cover letter
h. dimension
d. letterhead
i. cell
e. task pane
j. content control
____ 27. Preprinted on stationery that everyone in the company uses for correspondence.
____ 28. Similar to a form with prewritten text.
____ 29. Enables you to elaborate on positive points in your resume.
____ 30. Usually contains the applicant’s educational background and job experience.
____ 31. Contains instructions for filling areas of a template.
____ 32. Useful when you use the same text or graphic frequently.
Resumes and Cover Letters
Answer Section
MULTIPLE CHOICE
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
ANS:
ANS:
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ANS:
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ANS:
ANS:
A
D
B
B
B
B
C
B
D
D
C
A
C
D
A
C
A
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
REF:
REF:
REF:
REF:
REF:
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WD 153
WD 160
WD 150
WD 166
WD 149
WD 158
WD 159
WD 146
WD 163
WD 165
WD 188
WD 166
WD 166
WD 149
WD 181
WD 194
WD 188
T
F
T
F
T
PTS:
PTS:
PTS:
PTS:
PTS:
1
1
1
1
1
REF:
REF:
REF:
REF:
REF:
WD 204
WD 166
WD 201
WD 146
WD 166
TRUE/FALSE
18.
19.
20.
21.
22.
ANS:
ANS:
ANS:
ANS:
ANS:
COMPLETION
23. ANS: template
PTS: 1
24. ANS: resume
REF: WD 146
PTS: 1
25. ANS: date line
REF: WD 146
PTS: 1
26. ANS: cover letter
REF: WD 166
PTS: 1
REF: WD 146
MATCHING
27.
28.
29.
30.
31.
32.
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
D
A
C
B
J
G
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
1
1
1
1
1
1
REF:
REF:
REF:
REF:
REF:
REF:
WD 149
WD 146
WD 146
WD 146
WD 185
WD 170