The survival of small exporter in the World Competition RAKCHAI RENGSOMBOON LAMOON INTERNATIONAL THAILAND Network of 50,000 villages people … They are still waiting for the job. Location • Bangkok - Head office - Showroom - Silk mill - R&D weaving factory • Sakon Nakorn - Factory - Lamoon Arena Group of 2,500 villages people … They got the job from us now. Villagers Benefit-Contribution Changing the attitude to Working with Knowledge, With Passion , with Harmonized Sales order Products Development Production Development Costing Pricing Reliability Value Understanding Villagers Young Generation Market Knowledge Others Knowledge Education , Health & sanitary Basic financial & accouting Simple management Market Villages people in the production line units Villages people in the production line Profile • Home textile and soft furnishing manufacturer and exporter • Established in 1997 • 100% Thai ownership • 350 employees - 300 operators - 50 officers Location • Bangkok - Head office - Showroom - Silk mill - Factory • Sakon Nakorn - Factory Facilities Facilities PRODUCTS COLLECTION PRODUCTS COLLECTION PRODUCTS COLLECTION Product Showcase Product Showcase Product Showcase Product Showcase Product Line • Fabric - Thai silk - Lai - Pandanous - Designed fabric • Bedding - Bed sheet - Pillowcase/ sham - Sham - Bolster - Duvet cover - Quilt - Bed runner Product Showcase • Window treatment - Drapery - Curtain - Valance - Window skirt Inspiration Inspiration Cottage Legend Competitiveness Designs Differentiation Materials Techniques Customer North America USA Canada 60% Target Home Goods Importer Crate Barrel Pier 1 Import TJ Max Marshall Cost plus World market Nordstrom Pottery Barn Etc. Customer Europe U.K. Greece Netherlands Portugal Sweden 25% – France – Italy – Germany – Spain – Denmark Harrods Metro Group Carrefour Department Store Auchan Casino Etc. Customer 10% Asia and Australia Japan – Singapore Korea – Taiwan UAE – Kuwait 5% Loft Senshukai Marubeni Takashimaya Tokyu Hands Daimaru Isetan Mujirushi Key Operations Office Customer Mill Factory Downstream and upstream business Full control of supply chain Independent operations Flexibility Support each other Resource utilization Investigate each other Quality assurance Shared objective = Customers Our Commitments Mill Factory Office Innovation Differentiation Technique + Function Value of Customer Cost Advantage Economy of Scale Economy of Scope Unique Design Variety Assortment Safety Stock Quick Response Accurate Lead Time Reliable Delivery Quality Control Quality Control Promising Quality Committed Order Strategic Alliance Expandable Capacity Back-up Labor Volume Production Customer ☺ Global Gifts and Home decorative items Import USA Germany Japan 23% 31% United Kingdom France 3% Canada 3% 3% 3% Belgium Netherlands 3% 10% 6% Spain Italy 7% 8% Others Business Model Chain stores Mass Merchants Chain stores Special Stores Manufacturer Importer Wholesaler Sales Rep. Dep. Stores Mail Catalog Retailers Distribution Channels Typical Channel Logistic Corporate Customer Operator Channel Through Sales Rep. Channel Own Brand Channel Customer Service Project Interior Designe SHOWROOMS LOCATION • NEW YORK , FIFTH AVENUE 34 ST. NEW YORK , NY • ATLANTA , AMERICASMART , DOWNTOWN ATLANTA , GA • LASVEGAS , WORLD MARKET CENTER LAS VEAS , NV • HIGH POINT, SUITES AT MARKET SQUARE HIGH POINT ,NC • BANGKOK , THAILAND SHOWROOMS Community products development program Export Com.1 Com.2 Team1 Team2 Com.3 Team3 Com.4 Team4 Products Product Development Costing/Pricing Production/quality Segregation Marketing & Sales Marketing Media Trade show Sales channels Dep. Stores Business Matching Domestic Local souvenir Merchandising Design/Marketing Specialists Sales tools Marketing budget Sales Operation SME Education Institution Department of Industrial promotion OSMEP Ministry of commerce Export Business Model Chain stores Mass Merchants Development Team Villagers Community SME Marketing Sales Dev. Analysis -Trade show Segregation -Sales rep. -Prod. Dev -Advertise -Pricing -Event -Chanels -Point of sales -CompetitivenessMarketing Special stores Small retailers Cash & Carry Retailers DEP Logistic Operator Project Interior Designe SMES Customer Service