How ‘Social’ are Social News Sites? Exploring the Motivations for Using Reddit.com Toine Bogers1,2 & Rasmus Nordenhoff Wernersen3 1 Aalborg University Copenhagen 2 Royal School of Library & Information Science, University of Copenhagen 3 The Administrative Library, Copenhagen CIS brown bag lunch talk September 12, 2014 Bibliotek.dk Social news site, where people submit, discuss, and vote for stories Bibliotek.dk Active discussions on nearly any topic imaginable Social news site Bibliotek.dk Subreddits are communities focused on a specific topic Bibliotek.dk Requesting favors from other redditors (= Reddit users) Bibliotek.dk Celebrities & politicians answer questions on Ask Me Anything Bibliotek.dk Explaining complex issues like one would to a five-year-old Outline • Introduction • Related work • Methodology - Framework of motivational factors - Survey creation & deployment • Results • Discussion & conclusions 8 Introduction • Social news sites allow users to submit, discuss, and vote on news stories and websites - Popular alternative to online newspapers → was 68th most popular website in the world in January 2014 according to Alexa • But what motivates users to participate on social news sites? - Is it the power to help determine which stories make it to the front page? - Or the possibility to contribute news stories? - Or perhaps the social aspect of connecting and discussing with like-minded users? 9 Contributions of this work 1. Comprehensive literature review of motivations for online user participation 2. Organization of motivational factors into coherent framework 3. Empirical validation of framework through survey deployed on Reddit.com 10 Related work • Motivations for participating on social news sites - Lerman (2007) and Halavais (2009) analyzed posting dynamics on Digg.com - Found that positive feedback and recognition was important for continued participation; weak ties were more valuable for this than friendship relations • Other relevant fields of study - Social media (e.g., social networks like Facebook) - Online communities (e.g., mailing lists) - Online collaboration (e.g., Wikipedia) - Social psychology & sociology (e.g., Milgram) - Behavioral economics (e.g., Maslow) 11 Motivational framework • We constructed our motivation framework as follows - Collected a set of 55 snippets and quotes from the reviewed literature - Paired card-sorting to group snippets into 26 motivational factors - Further grouping identified seven mid-level categories - Final grouping produced four top-level categories ‣ Personal (P) ‣ Social (S) ‣ Informational (I) ‣ Website characteristics (W) 12 Motivational framework Social Personal Self-promotion & reputation Recreation Friendship Community Consumption Exchange Self-promotion Curiosity Social filtering Trust Information consumption Information quantity P.1 Social exchange P.2 Reputation P.6 Entertainment P.7 Procrastination P.3 Status P.4 P.8 S.1 Presence of friends Following friends Making new friends S.5 Socializing S.2 S.6 Group identity S.3 S.7 Group size S.4 Website characteristics Informational Information quality I.1 Functionality I.4 Debating I.2 Shopping I.3 W.1 Chatting I.5 Information sharing W.2 Credibility I.6 W.3 Usability S.8 W.4 Personal growth P.5 13 Survey development • Empirical validation of motivation framework through a survey • Survey consisted of six parts - Activity level ‣ Reddit user profile, active voting/commenting/posting behavior? - Four parts, corresponding to each of the four top-level categories ‣ Questions corresponding to each of the 26 factors ‣ Open comment fields were included after each of these five parts - Demographics ‣ Gender, age, country of origin 14 Survey deployment • Survey deployed on Reddit.com - Most popular social news site → 3.4 billion page views in August 2012 • Request for survey participation posted to relevant subreddits - Very active removal of off-topic posts from subreddits - Posted to five subreddits with ~120,000 subscribers ‣ Assistance, Favors, SampleSize, Self, and SocialMedia - 282 responses in a two-week period ‣ 97% of respondents answered within 5 days 15 Results: Demographics Country of origin! Australia! 2%! UK! 6%! Other! 15%! Canada! 12%! US! 65%! > 45 yrs! 3%! yrs 35-44 yrs! 6% 6%! 25-34 yrs! 32%! Age! < 24 yrs! 59%! N = 279 • Distribution very similar to 2011 survey of 32,756 Reddit users 16 Results: Activity levels Posting! Commenting! Lurker! 8%! Lurker! Active! 15%! 12%! Casual! 73%! Voting! Lurker! 14%! Active! 37%! Casual! 49%! Casual! 22%! Active! 70%! N = 282 • Based on work by Nonnecke & Preece (2000), Reddit users in our survey are more active than expected → still good generalizabilty 17 Functionality (W.1)! Debating (P.3)! (I.5)! Reputation Debating (P.3)! (I.5)! Reputation Information consumption (I.1)! Presence of friends (S.2)! Social exchange (P.2)! Information consumption (I.1)! Presence of friends (S.2)! Shopping (I.3)! Personal growth (P.5)! Credibility (W.3)! Shopping (I.3)! Personal growth (P.5)! Results: Framework Group identity validation (S.7)! Information quality (S.4)! (I.2)! Making new friends Information quality (S.4)! (I.2)! Making new friends Functionality (W.1)! Chatting (W.2)! Functionality (W.1)! Chatting (W.2)! Social exchange (P.2)! Status (P.4)! Socializing (S.6)! Social exchange (P.2)! Status (P.4)! Credibility Following friends (W.3)! (S.3)! Self-promotion (P.1)! Credibility Following friends (W.3)! (S.3)! Group identity (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree!(P.7)! Neutral! Entertainment Socializing (S.6)! Disagree! Curiosity (P.6)! Self-promotion (P.1)! Information Information quantity (I.4)! Trust (S.5)! (I.6)! Self-promotion (P.1)! Group size (S.8)! Trust (S.5)! Social filtering (S.1)! Usability Group size (W.4)! (S.8)! Information consumption (I.1)! Reputation (P.3)! Presence Reputation (P.3)! of friends (S.2)! Personal growth (P.5)! new friends (S.4)! Making new friends (S.4)! Chatting (W.2)! Chatting (W.2)! Status (P.4)! Credibility Status (W.3)! (P.4)! Status (P.4)! Group identity Following friends (S.7)! (S.3)! Following friends (S.3)! 10! 20! 30! 40!friends 50! 60! 70! (S.3)! 80! 90! 100! Socializing (S.6)! 0! Following Agree! Neutral! Disagree! Trust (S.5)! Strongly agree! Information sharing (I.6)! (I.6)! Social filtering (S.1)! Personal growth (P.5)! Social exchange (P.2)! Chatting (W.2)! Self-promotion (P.1)! Strongly disagree! Presence of friends (S.2)! MakingFunctionality new friends (W.1)! (S.4)! Making Strongly agree! Disagree! Group size (S.8)! Reputation (P.3)! (I.5)! SocialDebating filtering (S.1)! Information quality (P.5)! (I.2)! Personal growth sharing Strongly agree! Agree!(S.6)! Neutral! Socializing Information sharing Procrastination Information sharing (P.8)! (I.6)! (I.3)! Presence Shopping of friends (S.2)! Trust (S.5)! Strongly disagree! Group identity (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly disagree! Agree! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Disagree! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Neutral! Disagree! Strongly disagree! Strongly disagree! 18 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Social exchange (P.2)! Status (P.4)! Results: Strong motivating factors Group identity (S.7)! Credibility (W.3)! Credibility Following friends (W.3)! (S.3)! Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Entertainment (P.7)! Socializing (S.6)! Disagree! Strongly disagree! Top five factors all have a median score of 5 (‘Strongly agree’) Curiosity (P.6)! Self-promotion (P.1)! Trust (S.5)! Information quantity (I.4)! Trust (I.6)! (S.5)! Information sharing Procrastination (P.8)! Information (I.6)! Groupsharing size (S.8)! Usability Group size (W.4)! (S.8)! Social filtering (S.1)! (I.5)! SocialDebating filtering (S.1)! Reputation (P.3)! Information consumption (I.1)! Reputation (P.3)! Presence of friends (S.2)! (I.3)! Presence Shopping of friends (S.2)! Personal growth (P.5)! Information quality (P.5)! (I.2)! Personal growth Making new friends (S.4)! MakingFunctionality new friends (W.1)! (S.4)! SocialChatting exchange (P.2)! Chatting(W.2)! (W.2)! Status Credibility (W.3)! Status (P.4)! (P.4)! Group identity (S.7)! Following friends (S.3)! (S.3)! Following friends 10! 20! 20! 30! 30! 40! 100! Socializing (S.6)!0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Disagree! Disagree! Strongly disagree! Strongly disagree! 19 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Social exchange (P.2)! Status (P.4)! Results: Strong motivating factors Group identity (S.7)! Credibility (W.3)! Credibility Following friends (W.3)! (S.3)! Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Entertainment (P.7)! Socializing (S.6)! Disagree! Strongly disagree! “It cures my boredom.” Curiosity (P.6)! Self-promotion (P.1)! Trust (S.5)! Information quantity (I.4)! Trust (I.6)! (S.5)! Information sharing “I use Reddit to procrastinate.” Procrastination (P.8)! Information (I.6)! Groupsharing size (S.8)! Usability Group size (W.4)! (S.8)! Social filtering (S.1)! (I.5)! SocialDebating filtering (S.1)! Reputation (P.3)! “I use reddit because it is Information consumption (I.1)! Reputation (P.3)! Presence of friends (S.2)! (I.3)! Presence Shopping of friends (S.2)! fun.” Personal growth (P.5)! Information quality (P.5)! (I.2)! Personal growth Making new friends (S.4)! MakingFunctionality new friends (W.1)! (S.4)! 't really use it n o d I “ SocialChatting exchange (P.2)! Chatting(W.2)! (W.2)! for a social factor. It's Status Credibility (W.3)! Status (P.4)! (P.4)! more entertainment.” Group identity (S.7)! Following friends (S.3)! (S.3)! Following friends “Reddit seems to trigger in my brain the release of positive chemicals. I seem to use it much like a smoker would a cigarette.” 10! 20! 20! 30! 30! 40! 100! Socializing (S.6)!0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Disagree! Disagree! Strongly disagree! Strongly disagree! 20 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Social exchange (P.2)! Status (P.4)! Results: Strong motivating factors Group identity (S.7)! Credibility (W.3)! Credibility Following friends (W.3)! (S.3)! Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Entertainment (P.7)! Socializing (S.6)! Disagree! Strongly disagree! “I like how simple it is for a noob like me to use. Seriously, that’s an accomplishment.” Curiosity (P.6)! Self-promotion (P.1)! Trust (S.5)! Information quantity (I.4)! Trust (I.6)! (S.5)! Information sharing Procrastination (P.8)! Information (I.6)! Groupsharing size (S.8)! Usability Group size (W.4)! (S.8)! Social filtering (S.1)! (I.5)! SocialDebating filtering (S.1)! Reputation (P.3)! Information consumption (I.1)! Reputation (P.3)! Presence of friends (S.2)! (I.3)! Presence Shopping of friends (S.2)! “I enjoy the wide range of content, it keeps me entertained for much longer than a site dedicated to a single type of content.” Personal growth (P.5)! Information quality (P.5)! (I.2)! Personal growth Making new friends (S.4)! MakingFunctionality new friends (W.1)! (S.4)! SocialChatting exchange (P.2)! Chatting(W.2)! (W.2)! Status Credibility (W.3)! Status (P.4)! (P.4)! Group identity (S.7)! Following friends (S.3)! (S.3)! Following friends 10! 20! 20! 30! 30! 40! 100! Socializing (S.6)!0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Disagree! Disagree! Strongly disagree! Strongly disagree! 21 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Social exchange (P.2)! Status (P.4)! Results: Strong motivating factors Group identity (S.7)! Credibility (W.3)! Credibility Following friends (W.3)! (S.3)! Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Entertainment (P.7)! Socializing (S.6)! Disagree! Strongly disagree! Curiosity (P.6)! Self-promotion (P.1)! Trust (S.5)! Information quantity (I.4)! Trust (I.6)! (S.5)! Information sharing Procrastination (P.8)! Information (I.6)! Groupsharing size (S.8)! Usability Group size (W.4)! (S.8)! Social filtering (S.1)! (I.5)! SocialDebating filtering (S.1)! Reputation (P.3)! Information consumption (I.1)! Reputation (P.3)! Presence of friends (S.2)! Next seven factors have a median score of 4 (‘Agree’) (I.3)! Presence Shopping of friends (S.2)! Personal growth (P.5)! Information quality (P.5)! (I.2)! Personal growth Making new friends (S.4)! MakingFunctionality new friends (W.1)! (S.4)! SocialChatting exchange (P.2)! Chatting(W.2)! (W.2)! Status Credibility (W.3)! Status (P.4)! (P.4)! Group identity (S.7)! Following friends (S.3)! (S.3)! Following friends 10! 20! 20! 30! 30! 40! 100! Socializing (S.6)!0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Disagree! Disagree! Strongly disagree! Strongly disagree! 22 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends “With 19 million users (I think) Functionality (W.1)! Chatting (W.2)! there's almost no news story Credibility (W.3)! Social exchange (P.2)! Status (P.4)! Results: Strong motivating factors that doesn't have an eyewitness Group identity (S.7)! Credibility Following friends (W.3)! (S.3)! nce ere diff The dit. red on Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! a “I at use wh it g to get din the rea wor en ld we new bet s.” Strongly agree! Agree! Neutral! Disagree! Strongly disagree! Self-promotion (P.1)! Entertainment (P.7)! Socializing (S.6)! reporter who showed up after Curiosity (P.6)! Self-promotion (P.1)! Trust (S.5)! the fact wrote and somebody Information quantity (I.4)! Trust (I.6)! (S.5)! Information sharing er.” p a p s w e n y m is it d d who can honestly say, ‘I was e R “ Procrastination (P.8)! Information (I.6)! Groupsharing size (S.8)! there...’ is very powerful.” Social exchange (P.2)! Usability Group size (W.4)! (S.8)! Social filtering (S.1)! (I.5)! SocialDebating filtering (S.1)! Reputation (P.3)! “I use Reddit to follow Presence of friends (S.2)! niche news- news about (I.3)! Presence Shopping of friends (S.2)! Personal growth (P.5)! things that are important Information quality (P.5)! (I.2)! Personal growth to me but aren't Making new friends (S.4)! MakingFunctionality new friends (W.1)! (S.4)! important enough to a SocialChatting exchange (P.2)! Chatting(W.2)! (W.2)! wide enough audience Status Credibility (W.3)! Status (P.4)! (P.4)! for the stories to end up Group identity (S.7)! Following friends (S.3)! Following friends (S.3)! in mainstream channels.” 10! 20! 20! 30! 30! 40! 50! 60! 70! 80! 90! 100! Socializing (S.6)!0!0! 10! 40! 50! 60! 70! 80! 90! 100! Information consumption (I.1)! Reputation (P.3)! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Disagree! Disagree! Strongly disagree! Strongly disagree! 23 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Social exchange (P.2)! Status (P.4)! Results: Strong motivating factors Group identity (S.7)! Credibility (W.3)! Credibility Following friends (W.3)! (S.3)! Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Entertainment (P.7)! Socializing (S.6)! Disagree! Curiosity (P.6)! Self-promotion (P.1)! Trust (S.5)! Information quantity (I.4)! Trust (I.6)! (S.5)! Information sharing Procrastination (P.8)! Information (I.6)! Groupsharing size (S.8)! e th y ll a c ifi c e p s , n o ti a “The customiz r e ll a m s d n a s it d d e r b idea of su , is s ic p to c ifi c e p s t u o b a s communitie .” it d d e R e s u I y h w n o s a the largest re Strongly disagree! Usability Group size (W.4)! (S.8)! Social filtering (S.1)! (I.5)! SocialDebating filtering (S.1)! Reputation (P.3)! Information consumption (I.1)! Reputation (P.3)! “At Presence of friends (S.2)! least it's not Fox News.” (I.3)! Presence Shopping of friends (S.2)! Personal growth (P.5)! Information quality (P.5)! (I.2)! Personal growth Making new friends (S.4)! MakingFunctionality new friends (W.1)! (S.4)! SocialChatting exchange (P.2)! Chatting(W.2)! (W.2)! Status Credibility (W.3)! Status (P.4)! (P.4)! Group identity (S.7)! Following friends (S.3)! (S.3)! Following friends “I am very glad I can customize it so that subreddits I find very distasteful and offensive never show up and are in no way a part of my online experience.” 10! 20! 20! 30! 30! 40! 100! Socializing (S.6)!0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Disagree! Disagree! Strongly disagree! Strongly disagree! 24 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Results: Weak motivating factors Group identity (S.7)! Credibility (W.3)! Social exchange (P.2)! Status (P.4)! Credibility Following friends (W.3)! (S.3)! Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Socializing (S.6)! Disagree! Strongly disagree! Self-promotion (P.1)! Trust (S.5)! Trust (I.6)! (S.5)! Information sharing Information sharing (I.6)! Group size (S.8)! Group size (S.8)! Social filtering (S.1)! Social filtering (S.1)! Reputation (P.3)! Reputation (P.3)! These factors have a median score of 2 or lower (‘Disagree’ or ‘Strongly disagree’) Presence of friends (S.2)! Presence of friends (S.2)! Personal growth (P.5)! Personal growth (P.5)! Making new friends Making new friends (S.4)! (S.4)! Chatting Chatting(W.2)! (W.2)! Status Status (P.4)! (P.4)! Following friends (S.3)! (S.3)! Following friends 10! 20! 20! 30! 30! 40! 100! 0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Disagree! Disagree! Strongly disagree! Strongly disagree! 25 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! “I use Reddit when I am Social exchange (P.2)! Status (P.4)! Results: Weak motivating factors ing about k in th g in id o v a Group Credibility identity (S.7)! Following friends (W.3)! (S.3)! s which I know need g in th Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! ssing. It’s a terrible re d d a Strongly agree! Agree! Neutral! Disagree! Strongly disagree! Self-promotion (P.1)! Socializing (S.6)! coping mechanism and I Self-promotion (P.1)! Trust (S.5)! was a better person five Trust (I.6)! (S.5)! Information sharing years ago before I ever Information sharing (I.6)! Group size (S.8)! knew it existed.” Credibility (W.3)! Group size (S.8)! Social filtering (S.1)! Social filtering (S.1)! Reputation (P.3)! “I don't post comments that often nor do I post my views on certain subjects. I'm afraid of being downvoted, it makes me feel bad. I'm also afraid of people being rude or belittling me.” Reputation (P.3)! Presence of friends (S.2)! Presence of friends (S.2)! Personal growth (P.5)! Personal growth (P.5)! Making new friends Making new friends (S.4)! (S.4)! Chatting Chatting(W.2)! (W.2)! Status Status (P.4)! (P.4)! Following friends (S.3)! (S.3)! Following friends 10! 20! 20! 30! 30! 40! 100! 0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Disagree! Disagree! Strongly disagree! Strongly disagree! 26 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Results: Weak motivating factors Group identity (S.7)! Credibility (W.3)! Social exchange (P.2)! Status (P.4)! Credibility Following friends (W.3)! (S.3)! Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Socializing (S.6)! Disagree! Strongly disagree! Self-promotion (P.1)! Trust (S.5)! Trust (I.6)! (S.5)! Information sharing Information sharing (I.6)! Group size (S.8)! Group size (S.8)! Social filtering (S.1)! Social filtering (S.1)! Reputation (P.3)! Reputation (P.3)! Presence of friends (S.2)! Presence of friends (S.2)! Personal growth (P.5)! Personal growth (P.5)! Making new friends Making new friends (S.4)! (S.4)! Chatting Chatting(W.2)! (W.2)! Status Status (P.4)! (P.4)! Following friends (S.3)! (S.3)! Following friends 10! 20! 20! 30! 30! 40! 100! 0!0! 10! 40! 50! 50! 60! 60!70! 70!80!80!90!90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Disagree! Disagree! Strongly disagree! Strongly disagree! 27 Shopping (I.3)! Personal growth (P.5)! Functionality (W.1)! Information quality (S.4)! (I.2)! Making new friends Social exchange (P.2)! Functionality (W.1)! Chatting (W.2)! Results: Weak motivating factors Group identity (S.7)! Credibility (W.3)! Social exchange (P.2)! Status (P.4)! Credibility Following friends (W.3)! (S.3)! have any social “Reddit fills holes that dmdyit. If Strongly disagree! ations for using Re v ti mo real-life friends can’t fill thing my experience with anbyec ause they’re not ainl te re ction st ed ra te in ci so g in rd a g re it d d e R in all the same things I am.” has been negative.” Socializing Group identity (S.6)! (S.7)! 0! 10! 20! 30! 40! 50! 60! 70! 80! “ 90! don’t I 100! Strongly agree! Agree! Neutral! Self-promotion (P.1)! Socializing (S.6)! Disagree! Self-promotion (P.1)! Trust (S.5)! Trust (I.6)! (S.5)! Information sharing Information sharing (I.6)! Group size (S.8)! Group size (S.8)! Social filtering (S.1)! Social filtering (S.1)! “Reddit is not welcoming, it is It . p u ro g a e k li l e fe t o n s e o d very judgmental and I rarely feel comfortable.” Reputation (P.3)! Reputation (P.3)! Presence of friends (S.2)! Presence of friends (S.2)! Personal growth (P.5)! Personal growth (P.5)! Making new friends Making new friends (S.4)! (S.4)! Chatting Chatting(W.2)! (W.2)! e iv ct a e m ca e b s d n ie fr y m If “ Status Status (P.4)! (P.4)! become ld “I like Reddit specifically u o w I rs o it d d e R Following friends (S.3)! Following friends (S.3)! e site.” th se be100! u cause nobody I know uses it.” less inclined 0!to 0! 10! 10! 20! 20! 30! 30! 40! 50! 60! 70! 80! 90! 40! 50! 60! 70! 80! 90! 100! Strongly agree! Agree! Neutral! Strongly agree! Agree! Neutral! Disagree! Disagree! Strongly disagree! Strongly disagree! 28 Discussion • People use Reddit to be entertained! - Recreational value combined with the customization possibilities and the amount of information on Reddit are valued most by its users • So how ‘social’ are social news sites? Answer: not very! - Social motivators consistently valued as (relatively) unimportant ‣ Especially true for friendship-related factors • Difference between online newspapers and social news sites due to influence over reception and placement of news stories - Massive effort put into all kinds of social features might be misguided... 29 Discussion • Possible caveat - Survey participants were more active than should be expected! - Lurkers are most likely underrepresented in our survey - However, social features require the most effort of all factors ‣ Lurkers are probably even less likely to be motivated by social factors! • Future work - Thorough content analysis of the comments collected - Triangulation of our findings by crawling interaction data for 86 participants who allowed their Reddit activity to be crawled 30 Collaboration possibilities • Reddit contains an enormous amount of information - On any topic imaginable ‣ From World news & Politics to Teaching & HowTo to Ghostbusters & Socialist art - Often with thriving community discussion • My current Reddit crawler which could be used to - Crawl entire discussions - Crawl public personal history • Come talk to me if working with this (large amount) of data sounds interesting! 37 Questions? Comments? Suggestions? 31