Sustainable growth ANNUAL REPORT 2014 KEYFIGURES01 Contents Key figures 201420132012 20112010 MNOK HoReCa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Flowers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Service market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 TOPIC: Corporate social responsibility and ethics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Quality and the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Corporate social responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Sponsorship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 HR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 TOPIC: Expertise and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Corporate governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Report from the Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Income statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Balance sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Statement of cash flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Auditor's report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 12,509.8 557.2 559.4 409.1 10,772.0 478.0 506.5 344.7 9,960.0 446.5 470.5 327.0 9,006.8 395.9 401.2 259.1 2,580.4 1,934.2 1,051.4 900.2 2,563.1 2,308.5 1,674.4 997.5 557.1 2,428.4 1,271.5 1,830.4 854.1 242.1 2,005.6 1,115.9 1,701.0 761.4 231.0 1,824.5 1,130.3 1,606.4 742.8 246.8 1,747.1 684.1 -7.7 635.8 2.2 573.8 28.6 540.0 24.0 443.6 5.3 75.5 3.9 6.8 26.5 23.3 24 34 9 5.3 69.0 4.7 8.0 37.6 25.0 23 30 8 5.3 91.3 4.8 9.7 47.0 27.5 22 31 9 5.0 93.2 4.9 9.8 48.1 27.0 21 30 8 5.0 91.9 4.7 8.7 40.4 27.1 20 26 8 4.6 LIQUIDITY Changeinliquidassets Netfinancialitems KEY FIGURES Liquidityratio(%) Profitratio(%) Inventoryturnoverrate Totalreturn(%) Gearingratio(%) Customerdayssalesoutstanding(days) Supplierdayspayableoutstanding(days) Inventorystorage(days) Salesperfull-timeequivalent 1 2 3 4 5 6 7 8 9 Printed by: RK Grafisk AS DEFINITIONS – KEY FIGURES 1. Currentassetsasapercentageofcurrentliabilities 2. Operatingprofit/loss+financialincomeasapercentageofoperatingrevenues. 3. Operatingrevenues/(assets-currentliabilities-deferredtaxliabilities-interest-bearing liabilities) 4. Profitratioxinventoryturnoverrate 5. Equity31 Decx100/totalassets OPERATING REVENUES (MNOK) SALESGROWTH 15000 12000 9000 6000 6. 7. 8. 9. PROFIT MARGIN BEFORE TAX 2014 5% 4% 2011 2012 3% 2% 3000 1% 0 0% 2010 2011 2012 2013 2014 Making Norway fresher and healthier. Tradereceivablesaverageof1 Janand31 Decx360/(Operatingrevenuesx1.15) Tradepayablesaverageof1 Janand31 Decx360/(Costofgoodssoldx1.15) Inventoriesaverageof1 Janand31 Decx360/Costofgoodssold Operatingrevenues/Full-timeequivalents 3.6 TOPIC: Environmentally friendly transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Grocery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 13,522.3 492.8 485.1 344.4 4.47 From field to fork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 4.73 Import goods flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 4.72 Norwegian goods flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 4.45 Management review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 BALANCE SHEET Non-currentassets Currentassets Equity Long-termliabilities Currentliabilities 13 522 8.1% TOPIC: Environmentally focused production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 12 510 16.0% Words from the CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08 Photo: Ole Walter Jacobsen, Veslemøy Vreskår, Morten Brakestad, Rune Kongsro, Sara Johannessen, VI.P, Nature’s Pride, BAMA archive. The BAMA model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06 10 772 8.0% History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05 9 960 10.6% 2014 highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04 INCOME STATEMENT Operatingrevenues Operatingprofit Profitbeforetax Netprofitfortheyear 9 007 7.7% This is BAMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02 Design: Nucleus AS Key figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 2010 2013 2014 Consumergrowthandefficientand dynamicworkalongthevaluechain haveresultedinsolidsalesgrowth inallthebusinessareas.TheGroup postedtotalsalesofBNOK13.5,which equatestogrowthof8.1percent,and returnedanoperatingprofitofMNOK 485.1. Knowledge,renewalandstrategicfocusareaswillbekeydriversof futuregrowth. 02 03 BUSINESSOPERATIONS This is BAMA BAMA is the Norwegian market leader within fresh fruit, vegetables, berries and potatoes. The company is also gaining a steadily increasing market share within flower sales. In 2014 the BAMA Group employed 2,000 staff in Norway and posted consolidated sales of BNOK 13.5. BAMAisoneofNorway'soldestprivately ownedtradingcompanies,andhasbeen inoperationforalmost130years. Tradingwithmorethan1,300suppliers onallcontinents,todaythecompanyis aglobalplayerwithaprobablywider sphereofoperationsthananyother Norwegianbusiness. Weassumeend-to-endlogisticsresponsibilityalongthevaluechain,fromthe supplierinNorwayandabroadallthe waytoourcustomersinNorway. OUR VISION Asacommercialplayer,BAMAalsoaims tostimulategrowthintheconsumptionoffruitandvegetables,inlinewith officialNorwegianhealthandnutritional policies.Thisconfersuswithsignificant socialresponsibility,butalsooffers opportunities.Byactingtransparently andhonestlyineverythingwedo,and complyingwithourvisionofmaking Norwayfresherandhealthier,weshall helptoimprovesociety,whereahealthierdietandphysicalactivityaretopofthe agenda. 2014 IN BRIEF BAMAturnedinapositiveperformance in2014inallareaswithwell-established growthinconsumptionoffruitand vegetables.SalesofBNOK13,5equateto valuegrowthof8.1percent,andresulted inanoperatingprofitofMNOK492.This isinlinewithourtarget. Like-for-likevolumegrowthclosedon2.6 percent,marginallyshortofthecompany'stargetof3percent. Theseresultswereachievedontheback ofastrongfocusonallproductgroups, withinallbusinessareasandacrossthe entirevaluechain. STRUCTURE BAMAisstructuredintosixbusiness areas:Grocery,HoReCa,Industry,Service market,FlowersandInternationalbusiness.Theseareasareinturnorganised intoanumberoflimitedcompanies. Purchasingandlogisticsactivitiesand centralstafffunctionsareorganisedin theparentcompany. MAIN OBJECTIVES • BAMAshallbe,andbeperceivedas, thebestsupplierandpartnerforits customers. • BAMAshallbeagrowthdriverinthe Norwegianmarket • BAMAshalldeliverproductstoits customerswithanabsolutefocuson qualityinallstagesofthevaluechain, andpossessuniqueknowledgeabout suppliersandgoodssupply. • BAMAshalladoptasocietalposition intheNorwegianmarketthathelpsto boostthefocusonhealthyeatingand physicalactivity. • BAMAshallbeadriverofandmodel businessforsustainabledevelopment intheenvironmentandsocialresponsibilitywithinthecompany'sproduct areas. CORE VALUES Creatingvalueforourcustomersunderpinsourentirebusiness.Ouremployees takeprideintheirdailywork,whichis characterisedbythevaluesofHonesty, IntegrityandFairness. GROCERY TheGrocerybusinessareaisorganised andoperatedthroughtwoseparate entitieswiththevariousgrocery systems. HORECA BAMAHoReCaisamarketleader withinthemarketinganddistribution offruitandvegetables.Inrecentyears otherproductgroupssuchasfresh meat,chickenandaboveallseafood havecontributedarisingshareof sales.Themarketisservedthrough threesaleschannels:HoReCa(hotel, restaurantandcatering),thepublic sectorandthebusinessmarket. INDUSTRY BAMAIndustrydevelopsandproduces freshlyprocessedproductsforBAMA’s HoReCaandGrocerybusinesscustomers. Theproductrangevariesfromready-cut salads,fruitandvegetablestofreshor processedvegetablesandpotatoproducts.Thisbusinessareaisalsoresponsiblefortheproductionoffreshmeal solutions. FLOWERS BAMA’sactivitieswithinflowersare operatedthroughthefollowingchannels:BAMABlomsterAS(groceryand servicemarket)andBaReBlomsterAS (grocery),FlorissDriftAS(specialist trade)andBAMABlomsterTrading (purchasing).ThecompaniesareincorporatedinBAMABlomsterHolding, whichisownedbyBAMAGruppenAS. SERVICE MARKET BAMAServiceMarketsuppliesfruit andvegetables,drinks,mealsolutions andsandwichproductstothekiosk, petrolstationandservicemarket.The businessareaisnowformallyintegratedintoBAMAHoReCa. BAMA INTERNATIONAL BAMAInternationalcomprisesanumber ofwhollyorpartlyownedcompaniesin Europe:Nature’sManagementB.V,Nordic LunchABinSwedenandArcticSpòlkâ Zo.OinPoland.Thecompanieshavedifferentfocusareasandareincorporated intoBAMA'ssystemsindifferentways 04 05 HIGHLIGHTS 2014 highlights History 2014 The GRESS Group names BAMA HoReCa Best Direct Supplier. January BAMA HoReCa carries off Nordic Choice Hotels' Sustainable Focus prize. Record sales of organic carrots, + 32 per cent. February BAMA names apple producer VI.P from the Tyrol in Italy "International Supplier of the Year". matsvinn.no is launched, with the remit of reducing food wastage in the food industry. BAMA is one of the participants. March BAMA moves into a new head office and terminal site at Nyland Syd in Groruddalen. April BAMA becomes new partner in EAT, a science-, politicsand commerce-based forum tasked to identify solutions for a healthy and sustainable food industry. May Interflora and BAMA Blomster Holding enter into collaboration agreement. June BAMA participates as dietary consultant in Norwegian Health Minister Bent Høie's industry group reviewing public health. Record harvests of new potatoes. July New, wide-ranging campaign for Norwegian products. 10-year anniversary of the Bendit Cup, 450 children step on to the turf at the Ullevål Stadium in Oslo. August BAMA Industry starts expansion of potato production site in Moss. The Norwegian Ministry of Agriculture allows the import of apple and pear trees. September Major environmental gains following optimisation of external packaging for green salads. Cucumber producer Kristian Guren from Rygge named BAMA's Supplier of the Year. November "Food as medicine" seminar arranged for public sector HoReCa businesses. The Norwegian Directorate of Health’s report on "Norwegian diet trends in 2014" reveals a slight decrease in the consumption of vegetables, but an increase in fruit consumption. December Physical activity included as new focus area in authorities' official dietary recommendations. 2015 1886Timberbusinessestablishedbyfounder ChristianMariusEmilMatthiessen. 1905Agreementtosupplywoodenboxesto transportbananasintheUKandimport bananastoScandinaviasigned.Thefirst bananasarriveinNorway. 1915 Bananaimportsachieverapidgrowth. Ownbranchesestablishedinkeycities. Theexpression“Banan-Matthiessen” entersthevernacular.Importofother southernfruitsincludingorangesand grapesstarts. 1920 Importofbananasderegulatedin1919. Thecompanyexpandsstronglyandoutgrowsthecapacityoftheripeningsheds inStiftsgårdenandStatholdergårdenin Oslo. 1930 Fyffesbananasareingreatdemandand anewandmodernripeningshediscompletedatFilipstadkaiainOslo. 1940 Allimportoffruitandvegetablesceases duringWorldWarII.Otherproducts tradedtosurvive.Thenewripeningshed atFilipstadisdevastatedbyanexplosion in1943,butrebuiltin1946. 1950 Currencyrestrictionsintroducedand Norwaybecomesabanana-freezonefrom 1947.Thecompanystartssellingother goodscategories.Marketequilibriumis establishedin1957.Othertropicalproductsincorporatedintorange. 1960 Importofbananasderegulatedafter20 years’scarcity.Thecompanygoesnationwide.Norwegianproductionincluded intherange.Marketcharacterisedby strongcompetition. 1970 Majorconstructionactivityandupgradingoflocalterminals.Strongfocuson competence-raising.RegulatoryframeworkstronglyimpactedbyNorwegian agriculturalpolicyandmarketaccess securedthroughactiveorganisation business. 1905 The first bananas arrive in Norway. 1980 ThecompanychangesitsnametoBAMA GruppenAS.Marketingandproduct trainingsteppedupProducerorganisationBAMAGrøntestablished. 1990 "5-a-day”campaignlaunchedandmajor sponsorshipagreementsigned(1993). BAMAlaunchesfreshlyprocessedsalads. MajormarketchangesleadtocollaborationbetweenGartnerhallenandBAMA. Long-termpartnershipagreements enteredintowithNorgesGruppenand Rema1000. 2000 Anniversarycampaignfor100yearsof bananasinNorway,"Benditlikeabanana",suppliesmarketwith200million bananasin2005.Brennpunktputsthe campaignunderacriticalspotlight. Establishmentofinternationalbusiness throughNature’sPrideandArcticSpòlkâ. BAMAacquiresNordicLunchin2007. Launchoffreshdrinksproductsand ready-to-eatavocadosandmangosin 2008. 2010BAMAacquiresmajoritystakeinNature’s ManagementBV,theNetherlands. TheFoodChainAssessmentCommittee presentsitsreport. BAMAcelebratesits125-yearanniversary in2011. Foundationstonelaidfornewheadoffice andterminalin2012. NewterminalforNature’sPridecompletedinNovember2013. 1915 Import of other southern fruits including oranges and grapes starts. 1950 Currency restrictions make Norway a banana-free zone from 1947. 200million 2005 "Bendit like a banana" anniversary campaign supplies the market with 200 million bananas. 06 07 TOPIC The category fruit and vegetables needs renewal in order to grow. This renewal must be founded on insight and knowledge. BAMA's role is to be an initiator of value chain collaboration in order to ensure that the necessary knowledge is as accessible as possible and optimally utilised in all stages. This will enable us to drive innovation and efficiency improvements, with the aim of achieving sustainable growth and higher consumption. We call our approach to this work "the BAMA model". We share knowledge and expertise along the entire value chain OneimportantgoalforBAMAistohelpensurethatourcustomersachieveabove-averagegrowth,i.e.thatfruitandvegetables achievehighergrowththanotherfoodcategories. fruitandvegetables.Thisallowsustodevelopnewproducts, betterpackaging,efficientlogisticssolutionsandtargeted marketing. For15yearsBAMAhasthereforeadoptedadynamicandvaluechain-basedmodelthatreflectsouraimofaholisticapproach. Thisisamodelinwhichdetailedplanningandpredictability areintendedtoresultinlong-term,sustainableproductionand profitabilityinallstages. Let'sillustratethiswiththefruitthatisperhapssynonymous withBAMA,thebanana.Bananasareouroldestproduct,and thelargestfruitproductmeasuredinkgs.Wehaveselectedfour keyareasforthiswork,whicharepresentedinthereportabove anddemonstratehowweworkalongthevaluechain: Wecollaboratewithskilledandinnovativeproducers,with leadingdevelopmentandresearchbodiesandwithcustomers whoappreciatethevalueofofferinganextensiveselectionof Environmentallyfocusedproduction,Environmentallyfriendly transport,Corporatesocialresponsibilityandethics,and Knowledgeandmarketing. THE BAMA MODEL: FROM FIELD… Aseed,aplantorabulb –ofthehighestquality. INNOVATION AND KNOWLEDGE RESEARCH AND DEVELOPMENT TRANSPORT AND THE ENVIRONMENT CORPORATE SOCIAL RESPONSIBILITY MARKETING AND KNOWLEDGE Weconstantlykeepabreast oftrends,whichwecaterfor throughproductdevelopment andinnovation. Newproductionmethodsand betterplantmaterialsareraising productqualityandthusdriving consumptiongrowth. Newtechnologiesandtransport methodsaresecuringproduct qualityandsparingtheenvironment. AsamajorplayerinNorway, tradingin80countries,theentireorganisationassumesmajor obligations–eachandeveryday. Improvedavailability,inspiration andincreasedknowledgeboost consumption. PRODUCER MARKET ACCESS ETHICAL TRADING AVAILABLE AND EXPEDIENT QUALITY AND TASTE Dedicatedandlong-termpartnerswithhighlevelsofexpertise.Thisprovidespredictability andgrowthforthevaluechain. Climatevariationsareresulting inunstableandunpredictable production,whichnecessitates continuousmonitoringofthe market. Ourethicalguidelinesobligeus –bothindailytransactionsand indealingswithsupplierswho produceourproducts–toensure thatthewayweconductbusiness complieswithsignedagreements. Increasedavailabilityofhealthy andpracticalproductssimplify theconsumer'sbusyworking day. Developproductsofhigher quality,morenutritionand bettertaste. CONCEPT DEVELOPMENT Atargetedfocusonexpertise enhancementandproduct knowledgeinordertocaterfor emergingtrends. CONSUMER TRENDS AND NEEDS Health-consciousconsumers prioritisequalityandselection aheadoflowprices,andprefer short-travelledfood. …TO FORK Taste,nutritionand well-being 08 09 WORDSFROMTHECEO 170 BAMA 168% 160 150 NORWAY 138% 130 ­ OLUME­GROWTH,­ V FRUIT­AND­VEGETABLES­ 120 110 2014 was another good year for BAMA, characterised by growth in our focus areas. "This is an incredible achievement bearing in mind the major development and realignment processes that have been underway. We have a culture and an ability to get things done of which we can rightly be proud," comments CEO Rune Flaen. Thelast20yearshavebeenonelong journeyofgreenachievementforthe company.Oneimportantdriverof growthhasbeenanefficientlong-term modelforvalue-chaincollaborationthat createsthenecessarydynamicstodevelopthemarkets.Amodelthatnurtures highlevelsofexpertisealongtheentire valuechain,fromfieldtoforkandallthe waybackagain. Wehavesystematicallyaccumulatedthis expertiseinthevaluechainandintegratedthisintoourworkmethodology. Ouremployeespossessuniqueexpertise whichisactivelysharedthroughoutthe organisation.Consequently,wearewell equippedtohandlebothgrowthand realignments. Productdevelopmentandlaunchesof freshandhealthyproductsarecontributingtothegrowth.Developmentsarealso beingdrivenbydeterminedcustomers andhealth-conscious,knowledgeable consumers.Thishashelpedustodeliver inaccordancewithourgoalseachyear. Since1997thecompanyhasenjoyeda closeanddynamicvalue-chaincollaborationwithGartnerhallen,whichis Norway'slargestproducerorganisation. Oneofourexpressgoalsistoincrease thequotaofNorwegianproductsinour system.Withcumulativevaluegrowth inexcessof200percentintheproducer stageduringthisperiod,thereisnodoubt thatwearemovingintherightdirection. ACTIVE CONTRIBUTOR TO SOCIETY Thesizeofboththedomesticandinternationalmarketforfruitandvegetables andotherfreshproductsconfersuswith asignificantsocialresponsibility. Thegrowthinconsumptionoffruit andvegetablesinNorwayhasbeenin markedcontrasttodevelopmentsinthe restofEurope.Whileconsumptionhas steadilydwindledintheEUoverthelast fiveyears,theoppositehasbeenthecase inNorway. However,evenwithastronghealthtrend andgrowthinconsumptionoffruitand vegetables,societyalsohasa"darkside". Excessweightandobesityareemerging asNorway'sgreatesthealthchallenge. Withtheaveragefifteenyear-oldnow moresedentarythantheaverage80-year old,inactivelifestylesareagrowing problem.Forecastsindicatethatthis trendissettocontinueunlesswereally dosomethingtohelp. Ourvisionisinplace;however,aspartof thecompany'snewstrategicplatformwe havedecidedtoaddressthischallenge byadoptinganactivesocietalpositionin ordertohelptoimprovethegeneralpublic'shealth,throughanincreasedfocus onhealthydietsandphysicalactivity. BAMAsupportsandactivelyparticipates intheMinistryofHealth'sandthehealth authorities'initiativeintendedtoidentify effectivesolutionstoachievethegoalof reducingdiet-relatedlifestyleillnesses. ThisisconsistentwiththeWorldHealth Organization'sgoals,towhichNorway subscribes. ThetargetsinNorwayaretohalvesalt intake,reduceintakeofsaturatedfat by35percent,reducesugarintakeand increaseconsumptionoffruitsandvegetablesby25percent. NEW COLLABORATION MODEL Weareincreasinglyfindingthatconsumersarecommittedtotheenvironment. Wearealsonoticingthatknowledgeable consumersarebuyingandeatingmore fruitandvegetables.Consequently,we areprioritisingtargetedmarketinginitiativesandknowledge-basedmarketingof fruitandvegetables.Infuturewewilluse allavailablemediasurfacesandarenas wherewearerepresentedtoencourage peopletoadopthealthierandbetter diets.Andweshallhighlightourenvironmentalworkthroughtargetedmeasures laiddowninadedicatedstrategy. 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 100 2003 Strategically positioned for growth 140 Percentage development, fresh fruit and vegetables. Source: The Norwegian Fruit and Vegetables Marketing Board (OFG)/BAMA tocommunicateabouthealth,well-beingandactivelifestyles.TheNorwegian FootballAssociationhasanenormous reachwithandinfluenceonfootballing familiesandothersportsenthusiasts acrossNorway,andengagesdedicated sportspersonalitiesashealthambassadors.TheEATInitiativeiscontributing global,academicandscientificresources thatallowustomeasurethelong-term effectoftheprojectsweimplement. Theprojectislong-terminnature,and intendedtohelptocreateanew,differentapproachtobuildingahealthiersociety.Itwillalsobeanimportantforumfor identifyingsolutionsforahealthyand sustainableglobalfoodindustry.Naturally,everythingisalsoinplacetoensure thatthisalsohelpstoboostconsumptionoffruitandvegetablesandfuture growthintheNorwegianmarket. Dedicatedemployeesandastrong organisationalculturehavebeenkey driversofBAMA'sdevelopmentoverthe years.Wearethereforemakingarrangementstoensurethatallemployeeslearn aboutthevalueofmaintainingtheir ownhealth,toallowthemtoactasgood ambassadorsandrolemodels. Ortoputitanotherway: "Wepractisewhatwepreach" However,onitsownthiswillnotbe enough.Wehavealliedourselveswith twopartnersinthisimportantwork, aspartofanewcollaborationmodel. Togetherwithourlong-termcollaborationpartners,theNorwegianFootballAssociationandtheEATInitiative,wehave establishedtheproject"EatMove.Sleep". Thiswillbeastrategicalliancewiththe requisiteexpertise,credibilityandpower Rune Flaen CEO 10 11 TOPIC SUSTAINABILITY IN ALL STAGES THE DOMINICAN REPUBLIC (Fairtrade) We import all our bananas from South America. Together with our suppliers, we work extensively in all these countries, and take responsibility for ensuring that our production is performed in the most environmentally friendly and sustainable manner possible. All our suppliers are obliged to comply with international GLOBAL GAPs (Good Agricultural Practices) standard for sustainability and food safety within farming and production. We make sure we look after the food we produce along the entire value chain in order to ensure that as much as possible of the food we produce is actually eaten. COSTA RICA ECUADOR REDUCED IMPACT Our supplier Dole is taking a number of environmental measures relating to banana production. The company's sustainability strategy has four main pillars: A REDUCED CARBON FOOTPRINT better refrigeration systems, environmentally friendly fertilisers, forest planting etc. WATER MANAGEMENT less artificial watering, reuse of packaging etc. SOIL CONSERVATION organic fertilisers, restricted cultivation, crop rotation, coverage etc. RECYCLABLE PACKAGING AND WASTE REDUCTION "Reuse or Recycle" policy, biologically degradable packaging, etc. MAKING MORE OF BANANAS We make sure we look after the food we produce along the entire value chain in order to ensure that as much as possible of the food we produce is actually eaten. It is not sustainable to throw away food. So when it comes to bananas, for example, Dole uses the entire banana bunch. Bananas are allocated into four categories, from premium to budget. 1 - Premium 2 - Quad pack 3 - Consumer & cabana 4 - Singles Y N L L O I A T T ENVIRONMEN C U D O R P FOCUSED 12 13 MANAGEMENTREVIEW Confirmed trends presenting major opportunities 430 410 410 390 390 370 370 350 350 2013 2012 2011 2010 2009 2008 310 2007 2013 310 330 2006 330 Source: Norwegian Directorate of Health 2015 (less wastage) 430 Source: Freshfel 2015 450 inthemarketstructureandgeneralmajorpricecompetitionalsocharacterised themarketin2014.Thankstoamajor focusonfruitandvegetablesatourcustomers,thisproductgroupisproducing greatergrowththantheaveragegrowth inotherproductgroups. HoReCaturnedinaweakeryearthan expected.Thiswasattributabletoseveral factors,includingadifficultreorganisationinconnectionwiththecoordination andrelocationofthebusinessesinthe OsloareatoNylandSyd,andthelossof somecustomers.However,highservice levels,coupledwithclosedialogueand efficientcollaborationwithcustomers resultedinacknowledgementsfrom severalcustomers. BAMAIndustry,whichproducesand deliversfreshlyprocessedandsandwich products,generatedgoodsalesgrowthin 2014.Productdevelopmentandlaunches ofseveralsaladandvegetableproducts, TheGroup'sgrocerysystemsdelivered anotheryearofstronggrowth.Changes 450 2012 Atle Beyer, G roup directorIndustry,Quality andEnvironment. Wenche Holen, GroupdirectorFlowers andStrategicProcesses. ThegrowthpotentialforBAMA'sproduct groupsisthereforesignificant,withthe opportunitiesthisprovidesforgrowth movingforward. ACROSS-THE-BOARD IMPROVEMENTS Theyearunderreviewsawpleasingdevelopmentsinmostbusinessareas. Interestinhigh-qualityandhealthyfood isalsogrowing.This,togetherwithour targetedandsystematicfocusontaste, healthandknowledgeconveyance,has beenanimportantdriverofrisingconsumption. 2011 Øyvind Briså, Group directorGoodsFlow, PackagingandLogistics. However,despiterising35percentover thelast20years,consumptioninNorway remainsbelowtheauthorities'official dietaryrecommendations."Fiveaday"is infactcurrentlyjustunder"Fouraday", or385grams,tobeprecise. 2010 Odd Lindstad Johansen, Groupdirector HoReCa,ServiceMarket, In-houseLogisticsand Property. BAMA'soverallvolumegrowthforfruit andvegetablesfor2014closedon2.6per cent.Astronghealthtrendisreflected insignificantgrowthinsalesoftypical healthproductssuchasberries,avocados,spinach,redvegetablesandkale. Consumers'newlyacquiredtasteforthis typeofproductdoesnotautomatically resultinmorekgspercapita,butdoes provideamuchmorebeneficialhealth effect. 2009 Jarle Gjerde, GroupdirectorFinance, Treasury,ITandHR. Thegrowthtrendwithintheproduct groupfruitandvegetablesisinmarked contrasttotherestofEurope.Mostparts oftheEUhaveexperiencedadecreasein consumptionoffruitandvegetablesin recentyears. 2008 Rune Flaen, CEO Therehasbeenastrongfocusoncreatinggrowthinconsumptionofourproductcategories,inaccordancewithofficial healthpolicytargetsinNorwayand BAMA'sownvisionof"makingNorway fresherandhealthier". 2007 BAMA's Group management With sales growth of 8.1 per cent and a profit before tax of MNOK 485.1, BAMA posted another good set of results in 2014. Management is satisfied with the year as a whole, particularly in light of the previous year's completion of and relocation to a new head office and terminal site at Nyland Syd, and investments in a new ERP system and realignment processes. 2006 Front:AtleBeyer andRuneFlaen. Middle:JarleGjerde andWencheHolen. Back:ØyvindBrisåand OddLindstadJohansen CHANGE GRAM/CAPITA FRUIT AND VEGETABLES EU AND NORWAY DAILY CONSUMPTION, ALL FRUIT AND VEGETABLES TREND EU TREND NORWAY 14 15 MANAGEMENTREVIEW inparticularforgrocery,returnedthelargestsalesgrowth.Athird ofthe8percentgrowthgeneratedbytheareacamefromproductslaunchedinthelastfouryears. BAMA Group The"freshlyprocessed"productcategoryrepresentsagrowing marketandoffersmajorpotentialforBAMA.SomeEuropean countrieshavemarketsharesofupto30–40percent,whilethe categoryinNorwayisjustunder 5percent. Central staff function FLOWERS BLOSSOMING Flowersiscontinuingonitsupwardtrajectory.Withgrowthof15 percentin2014,theGrocerysegmentremainsthemaingrowth driver. Grocery HoReCa Trading Service market Flowers Industry International Property Florisspostedsatisfactorylike-for-likegrowthof4percentin stores.Attheendoftheyearthechainhad95stores. Thankstoanincreasedfocusonefficientgoodsflowandquality, andknowledgeoftheproductgroup,Flowerspostedtotalgrowth intheyearunderreviewof9.4percent. MODEST PRICE RISES Since2006pricechangesforfruitand vegetableshavebeenlowerthanboth forfoodsandtheoverallconsumerprice index(CPI)inNorway.Pricegrowth overthelasttwoyearsisattributable togoodsshortagescausedbyclimate changesandassociatedpricerises.The NOKgenerallydepreciatedduringthe reportingperiod.Volatilityintheglobal financeandcurrencymarkets,plusclimatechallengesandincreaseddemand fromnewmarkets,suggestthatprices willbehardtopredictmovingforward. Thiswillrequirecontinuousvigilanceon thepartofBAMA. ANOTHER CHALLENGING YEAR FOR SERVICE MARKET ServicemarketwasintegratedintoBAMAHoReCain2013,andin theyearunderreviewwasimpactedbytherealignmentprocess inthewakeofthereorganisation.Whilethisintegrationisnow generatingsynergies,2014nonethelessprovedadifficultyearina challengingmarket. ThehighgrowthconfirmsthattheNorwegianvaluechainmodel isalsofunctioningwellintheEuropeanmarket. Throughstrategicownershipofinternationalbusinesses,BAMA willcontributetogrowthanddevelopmentofthevariousproduct categoriesintheNorwegianmarket.Aspartofthisstrategy,in January2015BAMApurchasedamajoritystakeintheNetherlands-basedflowerscompanyXpolB.V.Theacquisitionfurther reinforcedBAMA'spositionandgrowthintheflowersmarket. UNSTABLE GOODS SUPPLY Theglobalgoodssupplymarketisbecomingincreasinglychallenging.Extremeweatherandclimatechangesareaffectingall continents,aswellasthedeliveryofqualityproductsin2014. TheRussianimportbancreatedsignificantmarketuncertainty,includingforNorwegianproducts,althoughthesituationstabilised duringtheyear. Throughongoingworktoidentifyneworiginsandsuppliers,in mostcasesBAMAmanagedtomaintainthesupplyofquality products.Effectivevaluechaincollaboration,includinglong-term supplieragreements,willplayamajorroleinsecuringthegoods supplyinfuture. The largest realignment process in BAMA's history, involving the relocation of staff functions and operating units to Nyland Syd was implemented in 2014. PRIORITISED AREAS Despitepostinggoodresultsinmost businessareasin2014,BAMAstillhas manymajoropportunitiesforfurther PRICE CHANGES 135 130 125 120 115 110 105 2006 2007 2008 OVERALL INDEX CPI 136.9 2009 STRONG ENVIRONMENTAL FOCUS Withanewandwide-rangingenvironmentalstrategy,BAMAtakessustainabilitychallengesseriously.Themost importanttargetareasarereducedfood wastage,optimisationofpackaging andenvironmentallyfriendlytransport systems.Wehaveadeliberatestrategyof beinganinitiatorofandmodelbusiness forsustainableenvironmentaldevelopmentwithinourproductareas. AVOCADOS +170% 140 Source: STATISTICS NORWAY INTERNATIONAL GROWTH BAMA'sInternationalbusinesscontinuedtoimprove,clockingup aggregatesalesofalmostBNOK2.4in2014.Thisequatestoyearon-yearsalesgrowthof42percent. growth.Thecollaborationstrategywith Gartnerhallenisintendedtoboost growthofNorwegianproducts,andgenerateaverageannualvaluegrowthofat least8percent.Othercategoriessuchas berries,freshlyprocessedproducts,drinks andflowersalsostandoutasdedicated focusareaswithspecificgrowthtargets. 2010 FOODS AND DRINKS 128.9 2011 2012 2013 FRUIT, VEGETABLES AND POTATOES 125.2 2014 NEW MAIN TERMINAL Thelargestrealignmentprocessin BAMA'shistory,involvingtherelocation ofstafffunctionsandoperatingunitsto NylandSyd,wasimplementedin2014. However,thecoordinationofthegoods flowatthenewterminal,inparallel withtheimplementationofanewERP system,resultedingreater-than-expected challengesanddelays.BAMA'semployees haveworkedtirelesslythroughoutthis demandingprocess. Whiletheeffectofthedelayswerealso feltinto2015,overthelong-termthe investmentswillgiveBAMAsignificantefficiencyimprovementgainsandafresher goodsflow,enablingustodeliverinline withourvision. BERRIES +140% JUICE +280% TONNES 20 000 LITRES (’000) TONNES 6 000 15 000 4 000 10 000 2 000 5 000 12 000 9 000 0 6 000 3 000 0 2009 2010 2011 2012 2013 2014 0 2009 2010 2011 2012 2013 2014 2009 2010 2011 2012 2013 2014 16 17 NORWEGIANGOODSFLOW Kristian Guren is a third-generation cucumber grower at Melleby Farm in Rygge in Østfold, and Gartnerhallen's cucumber producer responsible for cultural affairs . His innovative solutions, excellent market understanding and a strong environmental focus won him BAMA's 2014 "Norwegian Supplier of the Year" award . Pleasing value and volume increase for Norwegian products A lengthy and productive growing season laid the basis for a very good 2014 for Norwegian producers. Value and volume growth both came in above target and increased BAMA's quota of Norwegian production to 31 per cent. BAMA and Gartnerhallen are now gearing up for further growth. Long-termandtargetedworkalongthe entirevaluechainhavealsocontributedtotheresults.However,long-term availabilityofqualityNorwegiangoods continuestobethemostimportant individualfactordrivingupvolumesand sales.Thisistoalargeextentgoverned byweatherandgrowthconditions.While 2013wasanextremelychallengingyear formanygrowers,2014wasmuchbetter. Springarrivedearly,andautumnwas longandwarm. VALUE TRENDS IN Norway, producers VOLUME GROWTH, individual products VALUE 203% 180 100 80 150 120 93% 210 48% 18% 17% 15% 14% Apples Onions Salads Tomatoes 22% Leek 0 Pears 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 0 20 Herbs 30 Source: Gartnerhallen 40 60 Berries 90 40% 60 Naturally,thesummerheatresultedin challenges,inparticularforberrygrowers–however,thelatternonetheless producedagreatervolumethanthepreviousyear.Therewasgood-quality,large harvestformostvariants.Therewasalso goodaccesstostoredproductsinthe periodbeforeharvest.Andwhenthere isavailability,weknowthatNorwegian consumerspreferNorwegianproducts. BAMAandGartnerhallenhaveenjoyed along-standingcollaboration,andin 2012drewupacollaborationstrategyto increaseNorwegianproduction.Asitentersitsfinalyearin2015,theprojecthas comfortablyexceededitstargetsinthe firstyears.In2014theoverallincreasein thevolumeofNorwegianproductswas8 percent,whilethevalueincreasewas12 percent.InthesameperiodtheNorwegi- ansharemeasuredagainstimportsrose byonepercentagepointto31percent. Importedproductsgeneratedvolume growthof2.4percentandvaluegrowth of5.7percent. POTATOES ON THE UP Thepotatoisafocusproductunderthe collaborationstrategy.Fallingsalesofpotatoesovertimecomparedwithimports necessitatednewmeasures,including withinvarietydevelopment,cultivation methodsandmarketing.Theehaveproducedresults.Thesharehasrisenfrom 60percenttwoyearsagoto67.5per centin2014.Thuswearewellonourway toachievingourgoalof80percentby theendof2017. Theyear2014featuredoverproductionofNorwegianpotatoesforhuman consumption,meaningthatsomehad tobetakenoffthemarketforindustrial purposes.Producersandcustomersdid theirbesttoaddressthechallenge–for examplethroughextrasalesactivitiesin thestores.Thishelpedtoensurethatall storedinventoriesweresold. RESEARCH COLLABORATION Aspartoflong-terminitiativestoboost productionandvaluecreationofNorwegianproducts,for15yearsBAMAhas workedcloselyonresearchwithGartner- hallenandtheBioforskandtheNorwegianInstituteofFood,Fisheriesand AquacultureResearch(Nofima)research bodies.Theprojectembraceseverything frompesticidesandpestcontroltotaste andvarietaldevelopment.Atotalof 88projectswithavalueofMNOK537 enabledGartnerhallentopostannual valuegrowthofMNOK100–150,while Norwegianrawmaterialshavereinforcedtheirpositionasadirectresultofthe research.20newprojectsarecurrently underway. SHORT-TRAVELLED AND ORGANIC IN VOGUE Consumersarecontinuingtoshow increasinginterestinshort-travelled andorganicfood.In2014,60percentof productswerelocallyproduced,nomore thantwohoursawayfromthesales outlet. DemandfororganicNorwegianproducts roseby29percentin2014.Productionof newvariantssuchaspurée,parsnipsand beetrootalsostarted.Theorganicfocus iscloselylinkedtotheaimofensuring sustainableandenvironmentallyfriendly production,andduringtheyeareven morepackagingplantswerecertifiedas EnvironmentalLighthouses.Infuturethe increaseinNorwegianproductionwillbe achievedinasustainablemanner. 19 IMPORTGOODSFLOW TyrolinItalyisrenownedforthe qualityofitsapples.For23years BAMAhasboughtapplesfromthe producerVI.P,acooperativeof1,745 appleproducersinamountainous area,hererepresentedbyKarl Dietl.VI.Pwasvoted"International SupplieroftheYear"in2014.The cooperative'sspecialityisGolden Delicious.WhatmakesGoldenfrom thisarea"special"isthattheapples maintainacrispandfirmflesh rightupuntilthepeelacquiresits characteristicyellowcolour. Climate changes and extreme weather conditions exacerbating the supply situation BAMA Trading is company division at the sharp end of day-to-day global climatechanges. 2014, when the supply situation proved difficult for several important product groups. Combined with the delayed phasing-in of a new ERP system, this resulted in a demanding year, and it is testament to employees and suppliers that deliveries were maintained throughout the year. MOST IMPORTANT PRODUCTION COUNTRIES, byweight 30% 20% 25 20 13% 15 Bananas 10% 8% 7% 5% 1.3% 1.0% Brazil 4% 1.2% 4% Onions Chile Tomatoes Costa Rica 1.7% 1.4% Morocco France Italy Peru 2.6% 5.1% Netherlands Central America 15% Carrots 0 Spain Potatoes Apples 10 5 MOST IMPORTANT PRODUCTS, byweight Citrus fruits 6.5% 30 Norway 18 Drinks Berries Grapes 3% 0% EXHAUSTIVE WORK AND CLOSE COLLABORATION ThismeansthatBAMAhastobeflexible, andtoacceptnewvariantsfromnew suppliersandcountries.Wealsohave totakeevenmoremeasurestoprotect 4% 3% 3% Extremeweatherandclimatechanges aremanifestingthemselvesinmanydifferentways.Someexamplesfrom2014: Spanishclementineswereaffectedby bothhightemperaturesthatimpacted thefruit'scolour,andrainthatproduced toomuchfruitinthehighseasonof December.HailstormsinIndiaandheavy raininChilecausedmajordamageand significantlycurtailedtheseasonfor grapesintherespectivecountries.In SouthandCentralAmericadroughts resultedinhighsaltcontentsformelons andstonefruits.AndintheNetherlands coldanddarkweathermeantthateven greenhousegoodsproducedinadequate growth.Instancesoftheaboveare becomingmoreandmorecommon,so muchsothatitisperhapstimetoconcedethattheabnormalisnowbecoming thenorm. 6% 9% 12% 15% crops.Thisisanareatowhichourproject managersdevotetheiralleverysingle day,inclosecollaborationwithsuppliers.However,whenentireregionsare affectedbythesameweatherconditions, thingscanbeextremelydifficult. Nonetheless,inthevastmajorityofcases BAMAmanagedtomaintainthesupply ofqualitygoods.Thiswasattributable tosterlingworkalongtheentirevalue chain,andnotleastourlong-standing strategyoflong-termsuppliercollaboration.Thankstoeffectivedialogues andinterplay,ourloyalsuppliersare justaskeenasustosecuresuppliesand continuedgrowth.Supplierscanseethat weareactivelyendeavouringtodevelop qualityproducts,andclearlyprioritising bothtasteandpreservation. EVERYDAY GOODS FLOW CHALLENGES 2014wasalsotheyearinwhichBAMA intendedtochanneltheentireincoming goodsflowthroughthenewterminalat NylandSyd,atthesametimeanewERP systemforthegoodsflowwastoenter fulloperation.However,thisphasing-in hasnotproceededasdesired.Thesystem hasestablishedneithertherequisite stabilitynorcapacity.Thishasresulted inhighercosts,moredifficultoperations, andhasdelayedtherelocationtoa sharedterminal.BAMA'semployeeshave madeanincrediblecontributionduring thisdemandingperiod.Theeffectsofthe delaywillalsobeall-too-visiblein2015. Atoughyearwasalsoreflectedinmore unstableinternationalcontainertraffic, withslowertransportsduetoroute changes,problemswithprofitabilityand strictercontrolsatEUborders.Thisis creatingchallengesingettingbananas ripenedontime,andourripenershave performedanincrediblejobevery singledaytoensurethatbananasare shippedouttherightcolour.Despite this,theproductgroupachievedvolume growthofsixpercentin2014 ,and thusprovidesanexampleofhowour knowledgeandhardworkhaveenabled ustosuccessfullymaintainoursupply ofhealthyandfreshproductsfromthe entireglobe–eveninthetoughestof times. 20 21 GOODSFLOW From field to fork The goods flow is BAMA’s very lifeblood. Each year 500,000 tonnes of fresh products pass through our terminals on their way to 15,000 customers in Norway. Some products are short-travelled, while others are imported from virtually all corners of the world. Our business – in a nutshell. BAMA is a global player with a significant sphere of operations, both in Norway and abroad . The company currently has a network of more than 1,300 producers in Norway and abroad, and each year sells 500,000 tonnes of fresh fruit, vegetables, berries, drinks and flowers . Fruit and vegetables are live products whose quality has to be maintained, regardless of distance, and well thought-out logistics solutions play a crucial role in ensuring that fresh and pristine products reach our customers and the consumer as quickly as possible . Reducing the distance from field to fork is an ever-present aim in this context, and the products are refrigerated during their entire transport – regardless of origin . BAMA has built up many years of specialist expertise in purchasing and logistics, and prioritises cultivating and nurturing good relations with new and existing producers . In a world characterised by increasingly volatile access to goods, value chain collaboration is now more important than ever . FLOWERS 28% 2,700 CUSTOMERS NORWEGIAN PRODUCTION 300 loading points 1,115 suppliers PACKAGING PLANTS 500,000 TONNES FRESH PRODUCE 72% DIRECT TO TERMINAL INDUSTRIAL PROCESSING GROCERY 2,200 CUSTOMERS TERMINALS 15,300 DAILY DELIVERIES HORECA 8,400 CUSTOMERS INTERNATIONAL PRODUCTION* 220 loading points 180 suppliers SERVICE MARKET * all products 2,000 CUSTOMERS 22 23 TOPIC 1905: 300KG QUICK OFF THE MARK 20 September 1905 BAMA's founder Christian Mathiessen imported the first banana cargo by ship from the UK port of Hull to Oslo. The cargo comprised 50 bunches of bananas, or around 300 kgs. Norway was the second European country to start organised imports of bananas after the UK. -16,800 OSLO FROM LAND TO SEA We have always transported bananas from South America to Europe by ship. The journey takes around nine days. For many years bananas were transported in container ships to Europe, and freighted onwards by lorry to Norway. In 2009 we changed our transport policy so that the containers were freighted by ship all the way to Norway. Lorries are only used from the harbour in Oslo to our ripening plant. The switch reduced CO2 emissions equivalent to the average annual emissions of 16,800 private vehicles. RAILWAY AMBITIONS Rail transport is generally held to be the most environmentally friendly way to transport goods. Our target is for 50 per cent of our incoming transport to be made via inter-modal solutions by 2020. Today this figure is around 12 per cent. When the bananas are ripe and ready to be transported to various parts of Norway, they are increasingly conveyed by rail. In 2014 more than half of our freight was transported to Northern Norway by train. In Costa Rica around 40 per cent of the bananas that Dole produces are transported by train. This form of transport is estimated to be 35 per cent more efficient than road transport. 40% COSTA RICA 35% MORE EFFICIENT THAN ROAD TRANSPORT LL Y SOUTH AMERICA In 2014 more than half of our freight was transported to Northern Norway by train. M N O ENVIUR FRI E N D LY T R A A T EN O P NS T R 24 25 BUSINESSAREA:GROCERY Grocery BAMA works closely with its chain customers to boost the sale of fresh products through tailored fruit and vegetable concepts for the grocery trade. In 2014 we helped stores to generate sales growth and offer sustainable solutions and fresher products, despite razor-sharp competition in the grocery market. All consumer surveys indicate that the positive trend is set to continue. 400 2 000 500 200 0 0 0 2010 2011 2012 2013 2014 2010 2011 2012 2013 2014 2010 2011 2012 8.0% 1 000 4 000 13.0% 600 Freshness, quality and selection have the greatest influence on consumers' choice of store in which they buy fruit and vegetables. With Lise Finckenhagen as figurehead, BAMA is adopting a proactive societal stance to explain where our products come from, building knowledge of healthy diets, and inspiring even more people to eat "Five a day". 5.3% 0.7% 10.3% 800 -3.3% 6000 1 500 9.0% 8 000 2 000 17.1% 10 000 -0.9% • Thegenerationgaphasdisappeared • Theover60sbelievethemselvestobeinas goodhealthasthepopulationingeneral • Fewerpeopleareputtingtastebefore healthconsiderations • Morepeoplearewillingtopayextrafor short-travelledNorwegianfood • Growingfocusonpreservingnatureand theenvironment • Fewerpeopleregardingfoodpreparation asachore • Weareexercisingmoreoften 8.8% SALES PERFORMANCE (MNOK): 10.8% Newrefrigeratorspreservequality,boost salesandreduceelectricityconsumption by35percent. TRENDS FROM “NORWEGIAN EATING FACTS” 2014: 16.0% 35% Atthesametimeourownsurveysare highlightingthequalityoffruitand vegetabledepartmentsasoneofthe mostimportantdriversofconsumers' choiceofgrocerystore.Here,qualityis moreimportantthanprice,whereitis paramountthatfruitandvegetables areperceivedasfresh.Manypeoplealso attachimportancetowideselections andranges. Wearealsotakingmeasurestoguaranteequalitythroughoutthevaluechain –fromtheproducer,duringtransport, inthestoresandallthewaytotheconsumer.Wehopetocollaborateevenmore efficientlywithcustomersinfuture,primarilybyhelpingtoraiseexpertiselevels inallstages.BAMAGroceryshallcontinuetoplayakeyroleinmakingexciting newproductsandvariantsavailablein themarket,andhelptoreinforcestores' competitivenessthroughaconstantly fresherandwiderselectionoffruitand vegetables. 8.1% REDUCED ELECTRICITY CONSUMPTION: FAVOURABLE CONSUMERS TRENDS Consumertrendsaregenerallyworking inourfavour.Thelatesteditionofthe NorskSpisefakta(NorwegianEating Facts)Surveyrevealsasteadilygrowing interestamongNorwegiansinhealthy diets,naturalfoodstuffsandfoodofNorwegianorigin.Thisispresentinguswith anumberofopportunities,andweare doingallwecantoprovideNorwegians withthebestpossibleofferingoffresh, healthyandlocallysourcedfoods. FRESHER GOODS IN STORES Wearecontinuallytakingmeasuresspecificallydesignedtoguaranteethehighestquality. During2014manystoresinstallednewregrigeratorswithdoorsthat ensurelowtemperaturesatthesame timeasreducingelectricityconsuption. Thishashelpedtosignificantlyreduce wastage,improvequality-preservation andthusboostsales. 3.9% CompetitionintheNordicgrocery marketisextremelytough,withthe low-pricestoresreturningthegreatest growthinrecentyears.BAMAhelpsto maintainitscustomers'growththrough closeandefficientcollaborationonthe developmentofchain-adaptedconcepts andproducts.During2014wecollaboratedsuccessfullywithBAMAIndustry tolauncharangeofnewprocessed products.Consumersareincreasingly demandingsuchproducts. 3.7% Akeygoalforthegroceryareahasbeen forourcustomerstogeneratehigher growthinourproductgroupsthaninthe otherproductcategories.Weachieved thisgoalin2014,andfruitandvegetableshaveestablishedthemselvesas oneofourcustomers'absolutelykey productgroups.Thisdevelopmentisalso reflectedinthefactthatasteadilyincreasingnumberofstoresareoptingto makefruitandvegetablesthefirstthing customersseewhentheyenterastore. Thisgeneratesimmediatebenefitsinthe formofsalesgrowth. 2013 2014 26 27 BUSINESSAREA:HORECA HoReCa BAMA HoReCa remains an attractive collaboration partner. However, growth in 2014 was lower than in previous years, which was in part attributable to the expiry of chain agreements and abolition of free school fruit, along with general price pressure in the industry. Despite this, demand for fruit and vegetables remains significant, and exciting seafood and knowledge-building initiatives promise further growth in 2015. competitivenesswegivecustomers.We werealsoawardedthe"Outstanding DesignAward2014”bytheNorwegian CentreforDesignandArchitecturefor ournewcommunicationplatformthat wasimplementedduringtheyear. REINFORCED ENVIRONMENTAL FOCUS Aclearenvironmentalfocusisbecoming increasinglyimportantalongtheentire valuechain.Allourdivisionsarenow certifiedasEnvironmentalLighthouses, andasteadilyincreasingnumberof customeragreementsinvolvefewerand largerdeliveries,withreducedtransports andemissions.Thisrequireslogisticsand planning,butisdesiredbybothourselves andourcustomers. Wegenerallyenjoycloseandefficient collaborationwithourcustomers.We arecontinuallydevelopingnewconcepts intendedtoboostprofitability.Thetrend towardsmorefruitandvegetablesin canteensandhotelbuffetsiscontinuing, withanumberofcustomersintroducing meat-freeMondays,whenonlyfruit, vegetablesandfishareserved. SALES PERFORMANCE SEAFOOD (MNOK): 100 20131502014 200 2012 250 0.7% 1 000 400 500 200 0 0 2010 2011 2012 2013 2014 2010 2011 2012 8.0% 50 2011 3% 600 13.0% 203.1 2014 10% 10.3% 8.8% 36% 196.7 2013 2 000 0 2010 8.1% 178.5 4 000 0 1 500 13% 800 5.3% 2012 131.2 2 000 -3.3% 6000 3.9% 2011 SALES PERFORMANCE (MNOK): 10.8% Allourdivisionsarenowcertified asEnvironmentalLighthouses,and anincreasingnumberofcustomer agreementsinvolvefewerandlarger deliveries,withreducedtransports andemissions. 116 2010 8 000 3.7% 100% 10 000 16.0% SHARE OF CERTIFIED HORECA DIVISIONS: 9.0% Asinpreviousyears,BAMAHoReCa wasvotedSupplieroftheYearbymajor partnerssuchasGress,theNorwegian HospitalityAssociation'sPurchasing ChainandAlbatross.Thisistestamentto ourmarketapproachandtheincreased 17.1% QUALITY PRIORITISED ForBAMA,toughtenderprocesses resultedinthelossof,orreducedsales from,somemajorchainagreementsin 2014.However,oneformerpublicsector customerreturnedtoBAMAtowardsthe endoftheyear–aclearindicationthat customerscontinuetoprioritisequality. Forthefirsttimesince2005itwasalso pleasingtoenterintoanagreementwith yetanothermajorsupplierforcanteens andstaffrestaurants. FOCUS ON SEAFOOD AND KNOWLEDGE BUILDING ParticularmajorfocusareasforHoReCa in2014 includedfishandotherseafood, andseveralmajorchainagreements wereputinplaceduringtheyear.This productgroupisperfectlysuitedtoour objectiveofmakingNorwayhealthier andfresher.Ouruniqueexperience offreshgoodslogisticsandproduct developmentmeanswearealreadywell placedtoaccountforanevengreater shareofconsumers'diet.Throughthe "Sustainableseafood"projectweshall assumeresponsibilityforsustainable andenvironmentallyfriendlyhandlingof productsalongtheentirevaluechain. TheBAMACulinaryTeamplaysanimportantroleinexpertisedevelopment atourcustomers.Acorpsofourmost knowledgeablechefsrolluptheirsleeves andtakeagoodlookatthestructureand operationofthecustomer'skitchen.Itisa questionoffindingnewwaysofpresentingfoodandnewwaysofworking.This conceptwasfurtherstrengthenedin2014. Theknowledgeandqualitywecan contributewillprovidegoodprospectsfor furthergrowthoverthenextfewyears. -0.9% Aftergeneratingsignificantgrowthfor severalyears,thisbusinessareaonly generatedmarginalgrowthin2014.This isafeatureoftheentireHoReCamarket. Manycompanieswereaffectedbythe abolitionofthefreepartoftheSchool FruitScheme,whilestrongcompetition andsignificantpricepressurehave squeezedmargins. 2013 2014 Seafood represents a relatively new product group for BAMA. We are doing a great deal of work on product development to simplify life for our customers. Here Sten Magne Fagerhaug filters the day's fresh halibut in the seafood division at Nyland Syd, ensuring that wastage is kept to a minimum. The chefs have ready-toserve fish delivered to save the kitchen time and wastage. 29 BUSINESSAREA:INDUSTRY Industry BAMA Industry posted excellent sales growth in 2014 , in line with budget and strategy objectives. A high development rate for new products, which were well received by customers, made a significant contribution to growth. Extensive investments and even better utilisation of raw materials will guarantee continued freshness, quality and sustainable development in line with BAMA's environmental strategy. Productdevelopmentisakeypillarofthe businessarea'sstrategy,andisproducingclearresults.In2014newlaunches accountedfor11percentofsales,while productsdevelopedandlaunchedover thelastfouryearsaccountedfor32 percentofsalesin2014.Development processescarriedoutinclosecollaborationwithcustomershavebeenthe keytosuccess.Oneofthemostexciting innovationsintheyearwasarangeof sous-videpotatoproductswhichhave helpedtoboostpotatosales.Wokmixes andseveralnewsaladproducts,includingtwoorganicsaladmixes,werealso wellreceivedbythemarket. NordicLunchAShasbeenpartofBAMA I ndustrisince2014,andhasgenerated extremelygoodgrowthforthegrocery sector.Salesofproductssuchaswraps, sandwichesandbaguettesroseby25per centduringtheyear. MORE AND BETTER PRODUCTS FOR THE CONSUMER Wetakecontinuousmeasurestoensure thatevenmorefreshqualityproducts "Uglyfood"wasaparticularfocusareain 2014.Thisinvolvedimportantmeasures tocutfoodwastage–themostimportantenvironmentalaimofBAMA's environmentalstrategy.Themainideais torefinealargerproportionsofpreviouslyunmarketablematerialsthatare producedintohighqualityproducts, andthushelptoboostconsumption. Unmarketablerawmaterialscan,for example,haveskinblemishesorirregular sizes,despitethefactthattheirtasteand nutritionalvalueareofthehighestquality.Theserawmaterialsareincreasingly beingusedformashes,pulps,purées, stewsandsoups. 2014 2010 0.7% 10.3% Import Norwegian "Uglyproducts" 2011 2012 2013 2014 37% 31% 32% 2011 2012 8.0% 2013 9.0% PERCENTAGE OF RAW MATERIALS IN PRODUCTION: 0 2012 600 13.0% 1 000 800 5.3% 1 500 17.1% 2 000 Newlaunchesinthelastfouryearsgenerated 500 32percentofsalesin2014. 2011 Investmentsarealsobeingmadeinnew productionlines,automation,efficiency improvements,productqualityandHSE measuresatothersites.Thebusiness areaiscontinuingitsowninternal"Five aday"initiative,whichgovernsallwork oncontinuousimprovements.The"fivea-day"inquestionarequalityandfood safety,sales,productdevelopment,personnelmanagement,andcost-efficiency. Thewide-ranginginitiativeandthedaily focusontheseareasarecontributingto growthandboostingcompetitiveness. SALES PERFORMANCE (MNOK): -0.9% 8.8% 16.0% 8.1% 3.9% NEW LAUNCHES INVESTING IN THE FUTURE BAMAIndustryhasanongoingandextensiveinvestmentprogrammetosecure continuedgrowth.Oneofthelargest projectsin2014relatedtotheexpansion ofthepotatoproductionsiteinRygge. Thissitewillhaveaproductionareaof 5,200squaremetreswhenitiscompletedinAugust2015,doublethecurrent productioncapacity.Weareadopting amajorfocusonproductandvariant developmentandnewtechnologyto furtherpromotetheNorwegianpotato. -3.3% 32% reachallthewaytotheconsumer.The processthatisunderwayinthegrocery storesinvolvingtheroll-outofbetter refrigeratorshashelpedtoincrease sales,reduceshrinkage,improveproduct qualityandcutenergyconsumption.This istheresultofthoroughtestingofrefrigerationequipmentcarriedoutbyBAMA Industryincollaborationwithcustomers andrefrigeratorsupplierssince2011. 10.8% 0 28 2013 2014 400 200 0 2010 Potatoes are overflowing with nutrients, and we are actively striving to increase Norwegian potato consumption. Varietal improvement and product development are the most important tools in this work. Quality control of production is equally important and is performed here by Gui Ying Zeng and Anh N.T Tran. At BAMA Industry in Moss we are constantly developing new freshly processed products to ensure that the potato becomes an even more natural and tasty item on consumer's plates. 30 31 BUSINESSAREA:FLOWERS Flowers Flowers represent an important strategic focus area for BAMA. We have ambitious aims, and offer flowers through several different channels – for both the grocery and specialist trade. The year of 2014 was one of continued growth and featured the start of new alliances to further reinforce our goods flow and value chain. 10 000 0 0 300 2010 2014 2013 2012 2013 600 900 1 341 1 378 2012 26 % 20 000 1200 1500 0 0 2010 2011 2012 2013 2014 -3.9% 3.3% 2.3% 200 1.0% 9.4% 250 36.6% 12.2% 800 17.2% SALES PERFORMANCE (MNOK): 1000 2 500 000 2 000 000 150 1 500 000 400 100 1 000 000 200 50 500 000 0 0 0 600 2010 2011 2012 2013 2014 2010 2011 2012 2013 2014 -3.3% 2010 2011 2012 2013 2014 Norwegians love flowers, with roses the nation's clear favourite. BAMA imports many of its roses from Kenya, whose position on the equator guarantees ideal production conditions. The Kenyan flower industry is the lifeblood of more than 500,000 people, and the Kenyan roses are regarded as among the most attractive in the world. 41.9% 2014 8.0% 200 13.0% 500 5.3% 400 2010 2011 10.3% 1 000 2012 24.9% 0.7% 10.3% 9.0% 17.1% -0.9% 8.8% 16.0% 2013 600 10.8% 2012 1 500 800 11.7% 2011 8.1% 3.9% 3.7% 2010 2 000 17.2% 117 % 1 275 2011 13 % 998 30 000 2012 26 % 2011 2010 40 000 1999 2011 117 % 29 % 50 000 In2014BAMABlomsterHoldingentered 10 000 intoapartnershipwiththeInterflora chaintostrengthenitspositionwithin 8 000 thespecialistflowertrade.Thisinvolved Interfloraacquiringashareholdingof34 6000 percentinFlorissandthepartiesenteringintoabindingcollaborationongoods 4 000 flowandsupply.Theaimistobecome 2 000 marketleaderinthespecialisttradeand flowerdeliveries,toboththecommercial 0 andprivatemarket. 6.6% PER CAPITA FLOWERS PURCHASES IN NORWAY (NOK) 2013 29 % Source: The Norwegian Association of Gardeners CHANGE IN ROSE SALES: STRENGTHENING THE SPECIALIST TRADE At15percent,thegrocerychannelgeneratedthelargestsalesincreaseinflowers in2014.Competitionissteadilyramping upinthespecialisttrade,bothasaresult ofstrongcompetitionbetweenthevariouscompaniesinthespecialisttradeand inparticularasaresultofthegrocery trade'sfocusonplantsandflowers.This developmentisexpectedtocontinue, anditwillbeincreasinglyimportantto reinforceFlorissthroughawiderange, andhighexpertiseandservicelevelsin stores. 16.0% Awideselectionisimportant;however, roseshavebeenandcontinuetobethe FOCUS ON LOCAL PRODUCERS BAMAaimstoguaranteeawideselectionofqualityflowersforconsumers throughevenclosercontrolofthegoods flowdirectlyfromtheproducer.To strengthenourpositionintheinternationalflowermarketin2014wedecided topurchaseashareholdinginourpartnerXpolBV,effectiveJanuary2015.The companyoffersfreshqualityproducts byconnectingproducersinAfricaand Europedirectlywiththeircustomersin atransparentandethicalprocess,and hasestablishedavaluechaininwhich customersandgrowerscollaborate closely–fromconceptdevelopmentto ready-packedandtailoredproducts. 13 % ROSES CROWNING GLORY Christmasisthemainflowerseason,and goodChristmassaleshaveasignificantinfluenceontheyear-endfigures. Wehavenoticedthatcustomersare increasinglydemandingawiderselectionofplantsandflowers,withgreen plantssuchaspalmsandcactusesmore popularthanever.Naturalfeaturesarea popularelementincurrentinteriordecoration,andweendeavourtoofferarange ofactivelymirrorsthelatesttrends. mainsaleswinnersintheNorwegian flowermarket.Wehaveenjoyedsuccess withthesaleofFairtraderosestoa numberofchaincustomersandFloriss thathasestablishedastrongposition asarosespecialist.Thesuccessful"Big Five"concept,whichgivesusfullcontrol ofrosesfromproducertostore,wascontinuedwithgreatsuccessin2014,and therangeof"BigFive"roseshasbeen expandedfromfivetoninevarieties 2014 BAMAorganisesitsflowersinitiatives throughanumberofcompanies.BAMA BlomsterASdeliverstogrocerycustomersandtheservicemarket,whileBaRe BlomsterASexclusivelydeliverstogrocerycustomers.With95franchisestores thelengthandbreadthofNorway,Floriss isaleadingcompanywithinthespecialistflowertrade,whileBAMABlomster TradingASisresponsibleforsourcing andpurchasingplantsandflowers,from bothNorwayandabroad. 2013 2014 32 33 BUSINESSAREA:SERVICEMARKET Service market Since 2013 BAMA Service Market has formally been part of BAMA HoReCa, but has retained its own sales interface organisation with customers. Although the integration is now generating synergies, 2014 nonetheless proved a difficult year in a demanding market. 400 200 0 5.3% 2011 2012 8.0% 10.8% -3.3% 600 13.0% 0.7% 10.3% 9.0% 17.1% -0.9% 8.8% 2013 2014 400 200 0 2010 2011 2012 2013 2014 2010 150 1 500 000 100 1 000 000 50 500 000 0 0 2010 2011 2012 2013 2014 41.9% 2010 2011 2012 24.9% 2 000 000 10.3% -3.9% 3.3% 200 2 500 000 11.7% Baguettesandcheesebread Sandwichesandwraps Ola-packs Benditsmoothiesandjuices Snackingnuts Fruitbeakers Strawberrybeakers Blueberrybeakers 2010 2011 2012 2013 2014 250 2.3% 9.4% SALES PERFORMANCE (MNOK): 1.0% 16.0% 8.1% 3.9% 800 0 2014 PRODUCT VARIANTS THE MOST POPULAR: Productdevelopmentisnotsimplya matterofmajorconceptlaunches–itis alsoaquestionofcontinuallymakingminorimprovementsandadjustments.For 2 000 example,wemadeallproductspalm-oilfreeduringtheyear.Atthestartof2015 1therangeofproductswasexpanding, 500 inparticularforBAMAIndustry'sfruit andvegetablesandprocessedproducts. 1 000 Servicemarketoffersmajorfurther untappedpotential,providedweoffer 500 appropriateandtailoredproducts. 17.2% 600 2013 PRODUCT DEVELOPMENT AND NEW LAUNCHES Weareconstantlydevelopingnew conceptsinclosecollaborationwith customers.Twonewsandwichproducts"Mettoggo’"and"Velvalgt"were launchedin2014.Ittakestimeestablish newbrandsinatoughmarket;however, theabovehavestartedtogainafoothold.Inparticularthe"Velvalgt"range, whichcompriseshealthierproductsthan arenormallysoldinkiosksandpetrol stationshasmadeapromisingstart. 36.6% 800 50 2012 17.2% 3% 1000 2011 12.2% ANNUAL GROWTH TARGETS 2010 6.6% Thesuccessoftheabovewilldependon 0 closercollaborationwiththechainsto LOCAL KNOWLEDGE GENERATING SYNERGIES 2014wasthusBAMAServiceMarket's firstyearoffulloperationunderthe HoReCaumbrella,andthemergerhas proceededwithoutahitch.Thecoordinationcoversdistribution,inventory logisticsandalladministrativefunctions, althoughwehaveretainedourownsales interfaceorganisationwiththemarket. Theaboveismanagedcentrally,butoperatedlocally.Theorganisationprovides greaterlocalanchoringandproximityto themarketthroughthemanyHoReCa divisionsandtheexpertisetheypossess. Thisisexpectedtogenerategrowing synergyeffectsin2015. 3.7% CONSUMER TRENDS PROVIDING 10 000 GROUNDS FOR OPTIMISM Despitethis,BAMAretainsfaithinthe 8 000 servicemarket,whereconsumertrends aregenerallyworkinginourfavour.With 6000 Norwegiansexpressingadesiretoeat healthierproducts,thereisnoreasonto 4 000 believethattheservicemarketcannot alsobenefitfromthistrend. 2 000 developattractive,tailoredandcustomer-embeddedconceptsthatsatisfyconsumers'wishesinahealthyandtempting manner.Itwillalsobeaquestionof leveragingevenmoreofthebreadthof BAMA'sproductrangewhendeveloping andlaunchingthesesolutions.Oneof BAMAServiceMarket'sobjectivesisto increasinglyhelptodevelopberriesalong thesamelinesasseeninotherbusinessareas. 16.0% Kiosksandpetrolstationsarethemost importantcustomergroupsforservice market,anditisthesemarketsthattend tostruggle–notleastincompetition withgrocerychainsthatcanoffera muchwiderselection,morestoresand longeropeninghours.Todealwiththe competition,manyofthechainshave optedtostandoutthoughanincreased focusontraditionalfastfoodsuchas meatballs,hotdogsandhamburgers. Thishashadasomewhatdetrimental effectonBAMA'sproductrangesfor sandwichproducts,fruitandvegetables, drinksandothermealsolutions.Year-end salescloseddown3.9percent. 2013 2014 Together with our customers we are developing healthy and attractive fruit and vegetable concepts for kiosks and petrol stations. Lars Imset is one of our locally known sales colleagues who is constantly out and about ensuring that the shelves are full of fresh and appealing products. 2014 proved another very successful year for BAMA's International business. The first full year of operation of Nature’s Berries produced exceptional results, while Nature’s Management turned in an excellent performance under the roof of the new terminal building. Sweden and Poland are also enjoying solid operations. havealsodevelopedabrandnewproductdesignthatwillbelaunchedin2015. Whilesalesfortheyearcameinatthe samelevelasin2013,theprofitclearly improved.Thisisattributabletomore cost-efficientproduction,andimproved volumeforecasts.Salestothemajor servicemarketcustomersStatoilandReitanhavebeendevelopedandenhanced duringtheyear. Thisnotonlyincreasessales,butalso givesusbettercontrolofthegoods flow,withshorterleadtimesandmore appropriategoods.Wastageofberriesin storeshasbeensignificantlyreducedasa resultofproperselectionofvariantsand suppliers. 2011 Withsalesgrowthashighas48per cent,2014wasasuccessfulyearfor Nature’sManagement. 2012 2013 2014 100 Netherlands Germany 2010 1.5 0.75 1.0 0 2011 0.75 2 2012 5.3% 10.8% 2011 2012 2013 42013 6 2014 8 10 2 500 000 2 000 000 1 500 000 1 000 000 2014 41.9% 2010 24.9% 9.0 50 0 0 10.3% -3.9% MANGO 2.0 150 deliveries,primarilyfocusingonmushrooms,blueberriesandapples.Wealso 200 makedeliveriestoseveralotherNordic customers. 11.7% Norway 3.3% 200 2.3% 250 resultsin2014.Thecompanysupplies BAMAwithpredictableandreliable 400 SALES PERFORMANCE (MNOK): AVOCADO 1.0% 9.4% 17.2% 12.2% 48% PER CAPITA/ITEMS/YEAR ThePolishcompanyArcticSpòlkaalso 600 reportedsolidoperationsandimproved -3.3% -0.9% SALES GROWTH NATURE’S MANAGEMENT IN 2014: 36.6% 8.1% 3.9% A BERRIES ODYSSEY 1 500 2014wasalsothefirstfullyearofoperationofthesubsidiaryNature’sBerries, whosesmallandcost-efficientorganiNEW PRODUCTS, DESIGN AND CUSTOM1 000 sationpostedsalesofanimpressive60 ERS IN SWEDEN percentabovebudget.Themainreason InSwedenNordicLunchABdelivers 500 forthissuccess–inadditiontoamarket sandwichproductsandsaladstothe thatwasripeforsuchaninitiative–is servicemarket.Thecompanylaunched 0 arangeofnewproductgroupsduring thefactthatmajorvolumesthatprevi2011 ouslycamefromexternalsuppliersare 2012 2013 2014 2010theyear.Basedonconsumersurveys,we 2011 2012 2013 2014 8.0% 0.7% 10.3% 9.0% 800 13.0% OneimportantobjectiveforNordic LunchABhasbeentoentertheSwedish grocerymarketNordicLunchAB–agoal thatwassuccessfullyachievedin2014. Moreproductconceptshavebeendevelopedandnewsupplieragreementshave beensigned.Thisisexpectedtoproduce goodresultsin2015. OneoftheNature’scompanies'strategiesistoachievesufficientcriticalmass tobeabletodelivergoodstocustomers outsideBAMA.Nature’sBerriesalready hasahighprofileintheEuropeanberries market,whileNature’sManagement nowdelivers24percentofitsgoodsto BAMA,comparedwith60–70percent12 yearsago. 17.1% 8.8% 16.0% Thankstoskilledworkmanshipandan appetiteforhardwork,thefirstyearof operationofthenewbuildingproveda greatsuccess,andinpartnershipwith suppliersandcustomerswepostedsales growthof48percent.Thiswasachieved despitemajoruncertaintyinthemarket duetofactorssuchasclimatechanges. 2 000 nowbeingsourcedthroughNature’s Berries.Wealsoworkdirectlywithmajor Netherlands-basedstrawberryproducers, cuttingoutexpensivemiddlemen. 17.2% ThemajorityofourInternationalbusinessislocatedintheNetherlands,where Nature'sManagementBVhassoldexotic fruits,vegetablesandberriestotheEuropeanmarketsince2001.Importandsales activitieshavebeenperformedthrough thecompanyNature’sPride,which movedintoanew,modernterminal buildingtogetherwithNature’sPackin November2013. Source: The Norwegian Association of Gardeners 0 35 BUSINESSAREA:INTERNATIONAL International 6.6% 0 34 500 000 0 2010 2011 2012 2013 2014 Ready-to-eat avocados have become a notable success in just a few years. Nature’s Pride's pristine new terminal at Rotterdam is home to as many as 49 ripening sheds, where Mautits Zuijderwijk is one of many experienced employees who ensure that the avocados that arrive in Norway have just the right tenderness and appeal. 37 TOPIC SOCIAL-DIALOGUE-BASED APPROACH As a major importer and purchaser, at BAMA we use our commercial influence to create better working conditions in the places where our goods are produced. This is one of the most important things we do under the banner of corporate social responsibility. Our approach to this work is based on social dialogue. This means that we focus on creating results through processes and collaboration, rather than by laying down conditions, for example for certification. In our experience significantly more challenges can be overcome through dialogue than through making demands. Given fairer trading conditions, farmers and workers can start to combat poverty themselves. INTERNATIONAL OBLIGATIONS Since 2002 BAMA has been a member of the Initiative for Ethical Trading (IEH). This obliges us to maintain human and employer rights, address challenges in our own supplier chain, and to report openly on the status and progress of such work. We adopt a long-term approach to this work, making clear demands of all our suppliers. BAMA and Dole are members of and active contributors to the UN's World Banana Forum, a wide-ranging industry initiative that was established in 2009 to promote sustainable production and trading in bananas – from an environmental, social and financial perspective. FAIRTRADE We import organic Fairtrade bananas from the Dominican Republic. Fairtrade is an international certification scheme that uses trade to improve the position of farmers and workers in emerging countries. The Fairtrade standards secure better working and trading conditions, with the result that over time it becomes possible to invest in production, local communities and a sustainable future. Given fairer trading conditions, farmers and workers can start to combat poverty themselves. IC AL 36 C O R P O R AT E O S RESPONSIBILITY AND S C I ETH 38 39 QUALITYANDTHEENVIRONMENT Committed environmental strategy In December BAMA adopted its new environmental strategy, which commits us to initiating sustainable environmental development in our product areas. Working closely with our customers, we shall develop environmentally friendly and resource-saving solutions. Newpackagingsolutionshavegenerated majorsavings.Someofthecentralproject participantsatBAMAIndustry(leftto right):ThomasEie,TomEgilKlausen,Anita RuudandHansChristianBjerketveit. ReducingfoodwastageisBAMA'smost importantenvironmentalobjective. Thisrequiresextensiveanalyses,and associatedspecificmeasuresateach individualstageinthevaluechain.Fruit andvegetablesessentiallyenjoyavery healthyenvironmentalprofile.Ourjob istopreservethisalongtheentirevalue chain.Thebestwaytoachievethisisto ensurethatfruit,vegetables,saladsand berriesareactuallyeaten. Importantmeasurestoreducefood wastageinclude: 1. ensuringthatonlythefreshestpossibleproductsreachourcustomersand consumers. 2. developingmeasuringsystemsthat guaranteecorrectrecordingofstatus, developmentandtheeffectivenessof workingenvironmentmeasures. 3. guaranteeingthatthepackagingfor eachindividualproductisoptimisedat alltimes. NEW PACKAGING SOLUTIONS Appropriateandoptimisedpackagingis animportantenvironmentalmeasure. Thesolutionisnottocutoutpackaging offruitandvegetables–asthisoften leadstodryingout,damageandlossof qualitythatresultsinwastage.Rather,it isaquestionofusingsmart,optimised andproduct-specificpackagingthat guaranteesadequateproductprotection, withthelowestpossibleresourceutilisationandenvironmentalimpact,along withthehighestpossibledegreeofmaterialrecyclingandenergyutilisation. 87% 50 32 30 15 64% Weperformfocusedandtargetedwork onqualityimprovements.Theaboveis supportedbymeasuressuchaspesticide analysesperformedbyBAMAandthe NorwegianFoodSafetyAuthorityin2014, inwhichnoexcesslevelswereidentified. PACKAGING TRANSPORT 48% 10 0% 60% 90% 120% 150% BAMA THE INDUSTRY 0 2014 2013 1 2 2012 2011 2010 2007 30% 2009 0 0 Tomatoes 12% 2 3 40% 2008 Peppers 5 7 Mushrooms Thepurposeofpackagingistooptimise productqualityallthewaytotheconsumer,andhelptoensurethatthefood isconsumed.Allthepackagingusedfor ourproductsisrecyclable. reducedconsumption 20 74% Bananas 30 15 Grapes NEW QUALITY STRATEGY BAMA'srevisedqualitystrategywas adoptedinDecember2014.Thepurpose ofqualityworkistoensurethatBAMA deliversproductstothemarketbased onaholisticqualityapproachcovering allstagesofthevaluechain,andwith auniqueknowledgeofconsumers, productsandcustomers.Continuous improvement,knowledgeandquality-assuranceroutinesbasedonriskanalyses shallenableBAMAtodeliverfresh, healthyandsafeproductstoitscustomersandconsumers. 40 23 139% Carrots Nopesticideresidues werefoundtoexceed permittedthresholds inBAMA'sproducts in2014. 50 23 Increaseinwastageonsaleofloose-weightproductsinrelation topackagedproducts. PESTICIDE RESIDUES WealsoparticipateintheNorwegian ResearchCouncil'sCYCLEproject,in whichindustryandresearcherscollaboratetooptimisethefood'sjourney fromharvestandcaptureallthewayto theconsumer.Wealsointendtoreduce ouremissions,includingthroughmore efficientcontainertransportandgreater useofrailways. 35 WASTAGE PRODUCT DEVELOPMENT Oneinitiativethatproducedgoodresults in2014wasincreasedutilisationof "Uglyfood"–previouslyunmarketable rawmaterialsthatwouldotherwisebe thrownawayorusedforanimalfeed. Anotherexamplearethenewrefrigeratorswithdoorsthathavebeeninstalled inmanygrocerystores,andwhichhave significantlyreducedwastage.Theserefrigeratorsconsumearound35percent lesselectricitythansimilarrefrigerators withoutdoors. Optimisationofexternalpackagingfor saladsreducedconsumptionofcorrugatedboardbyanareaequalto35football fields. Themostenvironmentallysolutionswithahigh presentationqualityare prioritised.Thetargetisforat least50percentoftransport fromEuropetobemadevia inter-modalsolutionsby2020. Ourextensivemicrobiologicalanalyses resultedintwocontrolledrecallsoflimitedpart-productsinaccordancewithour "prevention-is-better-than-cure"policy. Whilewearesatisfiedwiththereported lowlevelofexcesspesticidelevels,the objectiveisnaturallyzeronon-conformances. Towardstheendof2014anewfood informationregulationalsoenteredinto force.Thisnecessitatedextensivework throughouttheyeartosecureaccurate markingandbetterconsumerinformationforallourproducts. Anunbrokenrefrigerationchainisa prioritisedqualitymeasurethatrequires continuousrecordingoftemperature data.Weselecttransportsthatguaranteethecorrecttemperature,andthe numberofmonitoredtransportsroseby 14percentin2014.Intheyearunderreviewagreatdealofworkwasperformed onembeddingtemperaturecontrol infrastructure. TRANSPORT CHALLENGES Intermsoftransport,theunpredictable situationintheworld'scontainerports hasresultedindelaysandadditional costs.Bettermanagementoftheoceanboundcontainerflowisaprioritisedarea. Weareadheringtoourpolicyofengagingfewercompaniesunderlonger-term contracts,andwillcontinuetoprioritise transportbyshipandrailway.Weare increasinglyusingrailwaysfortransport withinNorway.Themostenvironmentallyfriendlysolutionswillalsobeprioritisedinthisareainfuture. 40 41 CORPORATESOCIALRESPONSIBILITY Global player with significant social responsibility BAMA imports products from many parts of the world. This confers a major social responsibility. Norwegian customers and consumers must be confident that our products have been produced under ethical conditions, and that we have considered food safety and environmental requirements. CSR (Corporate Social Responsibility) is an area we address every single day – in close collaboration with our producers and suppliers, and with a steadily expanding sphere of operations. *Stipulated USD 2 500 000 2 000 000 1 500 000 1 000 000 500 000 0 5% Theseexamplesprovidesomeideaof thebreadthandlong-termnatureofour CSRwork.Projectsareunderwayinnew countriessuchasVietnamandKenya, andourstrategyhasbeenfirmlyestablished.Ourethicalguidelinesshallbe secondnaturetoallouremployeesand suppliers–eachandeveryday. FINANCIAL GROWTH 23% Whenwevisitedforthesecondtimea yearlater,allthesepointshadbeenrectified.Subsequently,weagreedamore long-termplanwithnewimprovement areas,andonourthirdvisitthecompany wasbusyimplementingthesetoo.We arewillingtoinvesttimeinsuppliers,as Wealsohaveanexcitingstorytotellin Guatemala,wherewebyNature’sPride havehelpedtodevelopaveryparticular ruralcommunity.Here,wehelpedresidentstostartproductioninaccordance withinternationalstandardsforfood safetyandtheenvironment,assisted withtheproductionofgoodsofasatisfactoryqualityfortheEuropeanmarket, aswellasagreeingtopurchaseproducts overthelongterm.TodaytheareadistributessweetpeastoallpartsofEurope throughNature'sPride,andthecompany hascommissioneditsownpackaging plantthathascreatedjobsforaround70 womenandmenintheruralarea. 60% BAMAcannaturallynotsolvesocial problemsonitsownorovernight,but believesthatitisresponsibleforhelping toensurethatconditionsareasgood aspossibleinthecountriesinwhich thecompanyoperates.Wehavedecided tocutoutthemiddlemaninthevalue chain,andtobepresentourselvesto PROGRESS IN CHINA AND GUATEMALA. Since2014Chinahasprovidedagood exampleofthewayourmodelworks. Thefirsttimewevisitedoursupplierin thecountry,weencounteredfarfrom satisfactoryconditions–inrespectof workingconditions,hygieneandenvironmentalawareness.Weaddressedthese matterswiththesupplier,andsincethe latterclearlyexpressedadesiretomeet ourrequirements,weagreedalistof non-negotiableimprovementrequirementsthatwouldhavetobemetwithin aspecifieddeadline. longasweencounterawilltoimprove andadoptefficientprocesses. 155% OWN REPRESENTATION OneimportanttooltomeetthisresponsibilityisBAMA'sethicalcollaboration model.Thisdescribestheworkprinciplesthathavebeenestablishedovera numberofyearsthatcommittheentire organisation,andwhichareintegrated intoourday-to-daywork. maintainongoingcontactwithalarge networkofsuppliers,tradeunions, authoritiesandprivateorganisations. Inpracticethistendstoinvolveregular visits,andcontinuousdialoguewith partnerswhocanhelpustoworkeven moreefficiently. 24% BAMApurchasesgoodsfrom84countriesonallcontinents,andoftenfrom countrieswherepeopleliveandwork underquitedifferentconditionstothose foundinNorway.Thiscanmakepurchasingworkchallenging.Wehavechosento approachtheseissuesinalong-termand process-orientedmanner,directlyandtogetherwiththesuppliers.OneofBAMA’s expressgoalsistobeamodelbusiness withinsocialresponsibilityintheEuropeanfruitandvegetablesmarket. 2009 2010 2011 2012 2013 2014* In Guatemala we have helped to develop a very small rural community. The country now exports sweet peas to all parts of Europe. 42 43 CORPORATESOCIALRESPONSIBILITY BAMA's ethical collaboration model 1. Weworkdirectlywithoursuppliers. 2. Weadoptalong-termapproach,havealong-standing associationwithmostofoursuppliersandarerelationship-oriented. 3. Wesignuptointernationalagreementsaslaiddowninthe UN’sILOconventions,andtheEU’supdatedstrategiesfor CSR. 4. Weusesocialdialogueasatool,inlinewithILOprinciples. Forussocialdialoguemeansinvolvingcommercialpartners andlocalauthoritiesinprocess-oriented,localimprovement initiatives.Suppliersunwillingtomakerequiredimprovementswillhavetheircontractsterminated. 5. WeworkcloselywithNorwegianauthoritiessuchasthe EthicalTradingInitiative(IEH),theNorwegianConfederationofTradeUnions(LO)andtheEnterpriseFederationof Norway(Virke)onwaystoestablisheffectiveimprovement processesandbuilduporganisationalcapacityandusethe partnershiptoimprovelocalprocesses. 6. Weareinvolvedinmonitoringthevaluechain–regarding qualityandtheenvironment,andsocially–fromfieldto fork. 7. Conditionsvaryineachcountryandateachsupplier.We mustexercisediscretionandrespectdifferencesineach individualcase–withoutcompromisingourbasicvalues. 8. Oursocialresponsibilityencompassesmattersranging allthewayfrompoverty,environmentalimpactsinthe valuechain,corruptionandmoneylaundering,foodsafety throughtothehealthandwelfareofchildrenandyoung peopleinNorway(Benditcups,sportssponsorship).Insome caseswehaveintervenedinnationalpoliticsinorderto contributetopeace-brokeringwork(Palestine). 9. Wehavenothingtohide.Theworldis–andwillremain –complexandunfair.Werealisethatattimeswemaynot alwayslearnaboutfailuresofoursupplierstomeetallour demands,andthatwethusconstantlyhavetoremain“on ourtoes”.Ourroleistostimulateimprovementsandimprovementprocesses,andtohelpensurethatnon-conformancesareaddressedintheplaceswherewetrade. 10. Webelievethatmaintainingtransparencyandimplementingprocessestodealwithanychallengesalongthevalue chainarecurrentlymoresuitedtothecompany'sneeds thancertificationschemes. An active contributor to society We live in a country where the average 15-year-old is sedentary for more time than the average 80-year-old. BAMA is the largest commercial fruit and vegetable company in Norway. This presents us with a number of opportunities. However, it also confers a significant social responsibility. Unhealthydietsandinactivityaretwo ofthegreatestthreatstogeneralhealth inthedevelopedworld.Weliveina countrywheretheaverage15-year-old issedentaryformoretimethanthe average80-year-old.TheNorwegian healthauthoritieshaveclearlyidentified anumberofpotentiallychronichealth issues.Thesewillposeanenormous challengeforthehealthserviceinfuture unlesswecandosomethingtoreverse thecurrenttrend. Withthegeneralpopulationprofessing toaspiretomorehealthylifestyles,it wouldbeeasytoassumethatthings PHYSICAL ACTIVITY 3 out of 10 people take regular physical exercise. arebetterthantheyreallyare.Thefact isthatNorwegianconsumershavea longwaytogobothintermsofdietand physicalactivity. Onlytwooutoftenpeopleeatthe recommendedvolumeoffruitand vegetables,andonlythreeoutoften takeregularphysicalexercise. BAMAisnowadoptinganevenmore activesocietalpositionintheNorwegian markettohelpreversethistrend.We shallinspirethegeneralpublictomake simpleandhealthyeverydaychoices –whichwillleadtoabetterlife. Threethingsarerequiredtomotivate children,youngpeopleandadultsto eatmorefruitandvegetables:high quality,goodtaste,andeasilyaccessible products. BAMAbelievesthatinformedconsumers makebetterchoices.Oneimportanttask isthereforetopassonknowledgeabout productqualities,howproductsshould bepreparedtotasteasgoodaspossible andthebeneficialeffectsthesehaveon ourbodies. Equallyimportantisencouragingpeople totakephysicalactivity.Heretheauthoritiesrecommendthatweshouldtakeat least30minutes'physicalactivityaday, andwithanintensitythatmakesusperspireandleavesusslightlyout-of-breath. Throughtargetedworkandmarketing, andinclosecollaborationwithcustomers,partnersandthehealthandother authorities,weshallleverageallchannels inwhichweengagewithcustomers. Inthenursery,schoolandworkplace, throughsportseventsandinthemass andsocialmedia,wewishtostimulate andcontributetoimprovements,where thebenefitsofahealthylifestylearethe keymessage. Weadoptalong-termapproach,onbehalfofourindustry.Forthebenefitofour valuechainandsocietyasawhole. DIET 2 out of 10 people eat the recommended amount of fruit and vegetables. 44 45 SPONSORSHIP Heightened focus on diet and physical activity The aim of BAMA's sponsorship activities is to convey to grass-root sports the importance of the right diet and physical activity. That is why we sponsor sport, in particular for children and young people. In 2014 we heightened our focus on activities that support this message during the events to which we contribute. TheBenditeventsforchildrenandyoung peoplerepresentourkeysponsorship initiative,whichcelebrateditstenthanniversaryin2014.Herewemeetchildren andyoungpeople–whotogetherwith theirparentstotalalmost250, 000peopleeachyear–inanarenawherethefocusisonphysicalactivity,andwherewe haveauniqueopportunitytoencourage healthyandpositiveattitudesthatcan becarriedoverintootherspheresoflife. In2014wemarkedtenyearsofBendit Cupfootballeventswithaspecialcup competitionattheUllevålStadiumin Oslo.ClubsfromallpartsofNorway wereinvitedtothecelebrations,where theygottoplayattheNationalStadium completewithajointopeningceremonyandmedalceremonyinfrontofthe RoyalBox–withthenationalNorwegian footballmanagerandotherfootballstars inattendance. ALL-YEAR-ROUND AMBASSADORS OverthelastyearBAMAhassystematicallyworkedtoensurethatourpartner clubsundertakenotonlytoholdevents, butalsotoactasambassadors.We haveprovidedBenditeventsinfootball, TEN YEARS OF THE BENDIT CUP: 68 INCOME CLUB SALES FRUIT: MNOK cross-countryandbiathlonskiingwitha widerandhealthiercontent–including chefsandtastings,appearancesfrom localproducersandleadingsportsstars, andreadilyavailablesmoothies,salads andready-cutfruitinthekiosks.Thishas proventobeextremelypopularamong participants–andhasgeneratedmuch appreciatedrevenuefortheclubs. Wearekeenforoureventclubstoperform thisambassadorroleall-year-round,and notjustduringcompetitions.Themessage abouttheimportanceofagooddietfor bothtrainingandcompetitioncannot berepeatedenough.OurSportsFruit initiativefacilitatestheabovebygiving clubsa60percentdiscountonfruitand vegetables.Alotoforganisationshave takenadvantageofthistoreplacethe traditionalcakerafflewithafruitbasket raffle–withgreatsuccess. ELITE SPORTS STARS SIGN UP Thesameleadingfocuscharacterisesour collaborationagreementswithelitesport. BAMAhasbeenthemainsponsorofthe Norwegianmen'sfootballteamformore than20 years.TheFootballAssociationhas alsotakenmeasurestoprovidehealthier 460 TOURNAMENTS 62,000 TEAMS 490,000 PARTICIPANTS kioskofferingsatinternationalgamesat theUllevålStadium,andisencouraging otherfootballvenuesinNorwaytodo likewise.Ithasdonethesameforthe NorwegianFootballCupandNorwayCups forcross-countryandbiathlonskiing,and in2015willtakethingsfurtheratclub levelheretoo. BAMAhasalsoenteredintocollaborationagreementswithsomeofNorway's leadingcross-countryandbiathlon skiingstars.Thesehavenowtakenon theroleofheathambassadors,and activelyparticipateateventstoconvey theimportanceofhealthydietsandlifestylestotheyoungparticipants.In2014 BAMA'sdietitiantookpartinatourwith leadingsportsstarsandtheNorwegian cross-countryskiingteam'ssupport truckaroundNorway,wherepromotions includedcoursesonhowtocutfruit. RegardlessofwhetherwearecollaboratingwithlocalsportsclubsorOlympic champions,theaimandthemessage remainthesame.Toquotelong-time BAMAassociate,OleEinarBjørndalen: "Goodhabitsareacquiredyoung." BAMA COLLABORATES WITH ELITE SKIERS: Johannes Thingnes Bø Tarjei Bø Emil Hegle Svendsen Ole Einar Bjørndalen Fanny Welle-Strand Horn Marit Bjørgen Therese Johaug Sjur Røthe Martin Johnsrud Sundby Good habits are acquired young. Ole Einar Bjørndalen, Norwegianbiathlonathlete 46 47 BAMAHR EmployeesatNylandSydperform"wallsits"duringanexercisebreak. Sickness absence initiatives pay off BAMA's decision to adopt an active position in society to promote healthy diets and physical activity also imposes obligations regarding our internal HR initiatives. We wish to be a model business, with low sickness absence and high employee work satisfaction – by quite simply "practising what we preach". Active and close follow-up along the entire value chain is the key to success in this regard, and 2014 saw the launch of new measures. Thesicknessabsencerateisagood yardstickoftheworkwearedoing.In 2014wemaintainedsicknessabsence atthesamelowlevelasintheprevious twoyears,ultimatelyachievingasmall decrease.Thelevelhasconsistently beenlowerthanincomparableindustries,whileworksatisfactionhasbeen consistentlyhighyearafteryear.This hasalsonotgoneunnoticedoutsidethe company. Becausesicknessabsenceinitiativespay off.Withmorepeopleatwork,weretain expertisetothebenefitofoperations andgoodsflow.Withtherelocationof someemployees'workplacesandnew ITsystemsformoststaff,both2013and 2014provedtoughyearsforsomeareas ofthecompany,Thishasmadeitextra importanttomakemanagersaware oftheimportanceofreducingsickness absence,andactivelyhelpmanagersperformthisworkalongthevaluechain. LOCAL PRESENCE Anumberofimportantmeasureswere implementedinthisareain2014.In particular,wefocusedonmaintaining apresenceintheoperatingunitsand providingaservicewherepeoplework. Theaimistobeastrategicandin-demandresourceandexpertisecentre whichpeopledonothesitatetoconsult foradviceandguidance.Thiswillmakeit easiertoengagepeopleindialogue,and identifyanyproblemsatanearlystage. Managerswillcontinuetoberesponsible forpersonnel,althoughtheywillnot becomespecialists.AdedicatedHRteam shallreducetheworkburdenonadayto-daybasisatalocallevel,whilemore complexitemswillnaturallycontinueto bedealtwithcentrally. HRworkalsoinvolvesbuildingup employees'knowledgeaboutdiets, physicalactivityandresponsibility fortheirhealth,inadditiontoforthe populationasawhole.Theworkplace representsmostpeoples'mainsocial trainingvenue,andifwesuccessfully educateour2,000employeesinthe valueswerepresent,theycancarrythis withthemandbecomepositiveBAMA ambassadors. Dailyinitiativestopreventsicknessabsenceandcreateemployeejobsatisfactionandhealthareanimportantreason foroursuccess.Motivatedandhealthy employeeswhoarehappyatworkmake iteasiertosucceedinourgoalofmaking therestofthepopulation"healthierand fresher". WorksatisfactionatBAMAoverthelast5yearshas remainedstableataround4onascaleof1to5. 6.5% 7.2% 5.2% 6.5% 6.5% 5.2% 5.3% 2 2015 2014 NORWAY 1 2013 2014 2012 0 THE INDUSTRY STEPS STEPS STEPS STEPS 500 MILLION 2013 668 500 MILLION MILLION 2014 2013 668 MILLION 12.712.7 2014 THE BAMA MARCH Atotalof815participantstook668 millionsteps,thesameaswalking roundtheworld12.7times.This was27 percentfurtherthanthe previousyear. 2 BAMA 815 THE BAMA MARCH 2014 3 2013 815 840 4 4 2012 840 PARTICIPANTS PARTICIPANTS PARTICIPANTS PARTICIPANTS 5 2011 6 7.1% 8 TheBAMAMarchprovedasuccessonce again,andaunifyingactivitythatwhettedthecompetitiveinstinctinmany localdivisions.Atotalof 815participants tookmorethan668millionsteps,the sameaswalkingroundtheworld12.7 times–and27percentfurtherthanin 2013. WORK SATISFACTION 7.2% SICKNESS ABSENCE LOCAL COMMITMENT THROUGH BAMA PLUSS FormanyyearsBAMAPluss'activities havebeenanimportanttoolforinformingandinspiringouremployees.In2014 weattachedevengreaterimportance toexpandingthegeographicalscopeof theseactivities,andanumberofregional initiativeswerelaunched.Oneofthese wastheannualWinterDay,whichthis yearweorganisedacrossNorway. 840 815 MILLION STEPS MILLION STEPS PARTICIPANTS PARTICIPANTS 500 2013 668 2014 48 49 TOPIC 108 YEARS OF MARKETING We wasted little time in spreading knowledge about and marketing our bananas. As long ago as 1906 we published our first information and advertising brochure, containing facts on bananas along with several banana recipes. The author was Sigrid Mathiessen – the importer's wife. Creative advertising and marketing campaigns were one reason why banana sales sky-rocketed in the ensuing years. as, did, in a manner of speaking, the 5.6 metre high steel banana that was erected on the roof of our ripening shed at Filipstad in 1952. It is now part of the sculpture park in Høvikodden. BAMA – making Norway fresher and healthier And the banana helps to achieve just this – it really is a veritable little health bomb. Just have a look below. They reduce blood pressure thanks to their high calcium content. They contain just 95 calories. They provide slow-release energy and are perfect before and after exercise. They improve mood by stimulating the brain's production of serotonin. They are high in fibre and thus aid digestion. They contain minerals that can help you sleep. Their high vitamin B content regulates blood sugar and calms the nerves. N K ING THIS IS WHY YOU SHOULD EAT BANANAS! ET + 6% BANANA SALES (VOLUME) 2014 GE PER CAPITA The banana is the most popular fruit in Norway, and one of BAMA's largest product groups. The average Norwegian eats 16.5 kgs of bananas each year. We are keen to spread knowledge about our products, and bananas are no exception. Throughout 2014 we ran regular advertising campaigns and TV adverts with simple messages and information promoting the health benefits and versatility of the banana. The result was a volume increase of 6 per cent. LED KG BANANAS A BANANA-LOVING NATION OW 16.5 The banana is the most popular fruit in Norway, and one of BAMA's largest product groups. AND MA K R 50 51 CORPORATEGOVERNANCE Corporate governance 2014 BAMA Gruppen AS is a leading company and a trend-setting social player within fresh and freshly processed fruit and vegetables, potatoes and flowers in Norway. The company operates in a global market, which entails a significant obligation in terms of food safety and corporate social responsibility. Effective corporate governance shall contribute to increased growth, value creation and a good reputation. CORPORATE GOVERNANCE InaccordancewiththeNorwegian Companies’Act,thecompany’sboard isresponsibleforensuringthatthe company’sbusinessandadministration areproperlyorganised.BAMAGruppenis runasanautonomousandindependent company.Ithasagroupstructureunder whichtherespectivebusinessareas areconstitutedasindependentlimited companies,withownboardswithcorrespondingresponsibilityfortheindividual companies. volumegrowthforfruitandvegetables shallbe3percent. CORE VALUES BAMAGruppenASdemandshonesty andfairnessinallmattersrelatingtoits businessactivities.Intheirconduct,all staffandrepresentativesshallpromote thecompany’scorevalues,complywith applicableregulationsandlegislation atalltimesandperformtheirworkin accordancewithgoodbusinesspractice. BAMAGruppen’sethicalguidelinescan beviewedatwww.bama.no SHAREHOLDERS BAMAGruppenhasfourshareholders: NorgesGruppenASA(45.55percent),AS Banan(33.66percent),RemaIndustrier AS (19.8 percent) andMacaseAS(0.99 percent).Thecompany’ssharecapital comprises303shareseachwithanominalvalueofNOK3,000. BUSINESS OPERATIONS BAMAGruppen’sArticlesofAssociation establishthatthecompany’sobjects compriseperformingtrading,industrialandinvestmentbusinessandother relatedactivities,includingparticipating inothercompanies. TRADABILITY Thecompany’sArticlesofAssociation andshareholderagreementscontainprovisionsonthetradabilityoftheshares. GENERAL MEETING Theannualgeneralmeetingisheldonce ayearbytheendofJune.Noticeofthe generalmeeting,thenotice’scontents andpublicationoftheagendadocumentscomplywiththerequirementslaid downbytheNorwegianCompanies’Act andtherulesofprocedureforgeneral meetings. BAMAGruppen’svisionistomakeNorwayfresherandhealthier.Themainobjectiveisforthecompanytobeperceived asthebestsupplierandpartnerforits customersandtobeagrowthdriverin theNorwegianmarket.Theannualvalue growthshallbeatleast8percentand SHARE CAPITAL AND DIVIDENDS Attheendof2014theGroup’sequity totalledMNOK1,051.4,whichcorrespondstoanequityratioof23.3percent. Theboardhasproposedthedistribution ofadividendforthe2014financialyear inlinewiththeprovisionscontainedin theshareholderagreement,involvinga market-basedreturnoninvestedcapital fortheshareholders. Thereisonesharecategoryandeach sharecarriesonevote. CORPORATE ASSEMBLY AND BOARD OF DIRECTORS Theboardcompriseseightmemberswho areelectedforatermoftwoyears.The ChairmaniselectedbytheGeneralMeeting.Therearethreeemployeerepresentativesontheboard.Norepresentatives ofthegeneralmanagementteamsit ontheboard.Theownersexercisetheir influencethroughtheboardandinthe generalmeeting.Theboard’stasksand dutiesareregulatedintheadoptedrules ofprocedurefortheboard,including handlingmattersofacompetition-sensitivenaturerelatingtothecompany’s customers.Fiveboardmeetingswere heldin2014. Inaccordancewithanagreemententeredintowithemployeerepresentative bodies,BAMAGruppenhasnocorporate assembly. RISK MANAGEMENT AND INTERNAL CONTROL Thecompanyadoptsaproactiveapproachtoriskmanagement,inwhich significantresponsibilityisdelegated downwardsintheorganisationinline withtheGroup’scorevalues.TheGroup’s riskmanagementisbundledinacentral stafffunction,whichmonitorsthevariousriskareasintheGroupandimplementsadhocmeasures. Corporategovernancecomplieswiththe NorwegianCodeofPracticefromOctober2014wheresuchisexpedientbased onthecompany’soperations. 52 53 REPORTFROMTHEBOARDOFDIRECTORS SteinAukner BjørnØsteby RuneFlaen GunnHeleneArsky KnutHartvigJohannson Report from the board of directors 2014 BAMA shall be an initiator of and a model business for sustainable development within the environment within our product areas. NATURE AND LOCATION OF BUSINESS TheGroupsellsfreshfruit,berries, vegetables,potatoes,processedproducts, flowersandotherproductswithalimitedshelf-life.TheGroupisheadquartered inOslo,andhasdivisionsandsubsidiariesthroughoutNorway.TheGroup alsoperformsactivitiesinSweden,the NetherlandsandPoland. BAMA'stransportstrategyclearlyfocuses ontheuseofinter-modalsolutions(use ofseveraltransportmeanssuchasroads, railwaysandships,avoidingproducts beinghandledduringchangeoftransportmethod),wheretheobjectiveisfora higherpercentageofincomingtransport tobemadeusinginter-modalsolutions by2020. TheGroup’sfinancialpositionissatisfactory.AtthereportingdatetheGroup hadcashandcashequivalentsofMNOK 477.7. TotalassetsamountedtoBNOK 4.5,comparedwithBNOK4.0twelve monthspreviously.Asof31 December 2014 consolidatedequitytotalledMNOK 1,051.4,whichequatestoanequityratio of23.3percent. ThecertificationprocessfortheEnvironmentalLighthouseSchemestarted in2010,andasof31December2014a totalof35divisionshadbeencertified. Recertificationprocessesarecarriedout everythreeyears. Therehavebeennoeventssincetheend oftheaccountingyearofimportancefor anassessmentofthecompanyorthe Group.Withregardtotradingconditions andpricechangesforproductsincludedinthecompany’sandtheGroup’s business,theBoardisnotawareofany matterofinterestforanassessment ofthecompanyortheGroup,withthe exceptionofmattersdiscussedinother sectionsoftheannualfinancialstatements. GOING CONCERN Theannualfinancialstatementsfor 2014havebeenpreparedinaccordance withtheNorwegianAccountingActand generallyacceptedaccountingpractice inNorway(NGAAP).Theboardconfirms thatthecompanyfulfilsalltheprerequisitesnecessarytocontinueasagoing concern. WORKING ENVIRONMENT AND PERSONNEL BAMAaimstobethemostattractive employerwithinitsownandcomparableindustries.Thecompanyconsciously strivestocreateagoodworkingenvironmentandtheannualworksatisfaction surveyrevealedhighlevelsofsatisfaction withtheworkplace.BAMAhascontinued its"BAMAPluss"initiative–aprogramme focusingonemployeehealthandwelfare.In2014totalsicknessabsencefor theNorwegianbusinessamountedto 5.2percent,whichisonaparwiththe previousyear. In2014BAMAGruppenAS's totalsicknessabsenceratecameinat 4.0percent, comparedwith4.2percenttheprevious year.Therewasonelost-timeworkinjury inexcessofthestatutoryemployer periodin2014. GENDER EQUALITY AttheendoftheyearBAMAGruppenAS employed438permanentstaff,ofwhom 106werewomenand332weremen. Theboardcomprisedeightmembers, includingonewoman.Onememberof thesix-strongmanagementgroupwas awoman. Asanexpressoverarchingprinciple,the Groupshallpromoteequalityandpreventdiscriminationsoastoensurethat everyoneisaffordedequalopportunities, regardlessofgender,ageornationality. TheGrouphastraditionallyrecruited frommale-dominatedenvironments, andthiscontinuestobethecase.The percentageofwomenisparticularlylow withingoodshandling.Weareendeavouringtoraisethepercentageofwomen inthisareathroughbetterfacilitation anduseoftechnicalaids.BAMAalso wishestoemploymorewomenin managementpositions,andinfuture willdevelopmeasurestoincreasethe percentageoffemalemanagersinthe Group. ENVIRONMENTAL REPORTING BAMAshallbeaninitiatorofandamodelbusinessforsustainabledevelopment withintheenvironmentwithinourproductareas.BAMAshalltakespecificmeasurestohelpreducewastageinthevalue chain.Weshalldevelopenvironmentally friendly,resource-savingsolutionsforour customers,andhelptoachieveNorway's nationalclimatereductiontargetsby reducingourownconsumptionand emissions.Environmentalimprovement measuresareimplemented,measured andreportedinaccordancewithour objectivesandobligations.Packagingfor ourproductsshallbeoptimised. FINANCIAL PERFORMANCE AND POSITION Totalconsolidatedsalesamountedto BNOK13.5in2014.Thisrepresentsa year-on-yearincreaseofBNOK1.0, (8.1 percent).AllpartsoftheGroup’sbusinessareasdeliveredacross-the-board growth. Theconsolidatedprofitfortheyearafter taxcameinatMNOK344.4,compared withMNOK409.1in2013. Intheboard’sopinionthepresentedincomestatementandbalancesheetand associatednotesprovideatrueandfair pictureofthecompany’sandtheGroup’s operationsandpositionattheendofthe year. JosteinHestøy OUTLOOK ConsumptioniscontinuingtoriseinNorway,inmarkedcontrasttothenegative trendintherestofEurope.Thepotential forcontinuedconsumptiongrowthin thenextfewyearsisregardedassigni- ficant.Thegeneralpublicisdisplaying agrowinginterestinhealthyliving,and asakeyplayer,throughanewstrategic platform,weshallplayanactiverolein societyinordertocreategreatergrowth inNorwegianconsumptioninourproductcategories,inaccordancewithofficial overarchinghealthpoliciesinNorway. Marketcompetitionisstronginallour businessareasandthereisasignificant needtogenerateorganicgrowth,in particularinfruitandvegetables.The board'sfocusondefinedfocusareas, includingthroughstrategicinternational allianceswillbeprioritised.Thesame appliestoinitiativestoreducethelead timeinourvaluechaintobeabletooffer fresherproducts. Researchandinnovationinitiativesrelatingtohealthyproductsandfoodproductionwillbecomeevenmoreimportant movingforward.Thisappliesinparticular 54 REPORTFROMTHEBOARDOFDIRECTORS FINANCIALSTATEMENTS55 Income statement for the period 1 Jan-31 Dec PARENT COMPANY KristianNergaard JonMartinKlafstad TommyKorneliussen 2013 2014 GROUP NOK'000 NOTE 2014 2013 OPERATING REVENUES toNorwegianproduction,whereseveral projectshaverevealedthatwearemovingintherightdirectionwhenitcomes toincreasingthepercentageofNorwegianproduction. nessisnotdeemedtobeexposedtoany interestraterisk.TheGroupisexposedto fluctuationsinexchangerates,primarily inEUR,andperformssomehedgingof currencyonforwardpurchases. FINANCIAL RISK TheGroupisexposedtofinancialriskin theformofinterestrate,currencyand liquidityrisk.BAMAGruppenAS’sfinance functionisorganisedasacentralunit whichdealswithongoingfollow-upand managementoftheliquiditysituation andfinancialrisk.Interestraterisk primarilyattachestotheNIBORmoney marketinterestrate,whichessentially formsthebasisforinterestreceivedand paidontheGroup’sbankdepositsand borrowings.TheGroup’soperatingbusi- TheGroupaimstomaintaingoodliquidityatalltimes.TheGroup'sactivities makeadailycontributiontoliquidity, andtheGrouputilisesagroupaccount schemetoefficientlydistributeliquidity. TheGroupalsohasunutilisedcommitted overdraftfacilities. TheriskofbaddebtswithintheGroup’s overalltradereceivablesportfoliois deemedtobelow.Thecompanycontinuallyassessesthecreditofandmonitors customerswithunpaidoverdueinvoices. Inaddition,anin-housecreditdepartment chasesupoverduepaymentscollaborating withanexternaldebtcollectioncompany wherenecessary.Inrecentyearsbaddebts havebeenlowinrelationtotheGroup’s sales.TheboarddeemstheGroup’sliquiditytobesatisfactory. NET PROFIT AND ALLOCATION OF PROFIT FOR THE YEAR BAMAGruppenASpostedaprofitfor theyearofMNOK259.9.Theboard proposesadividendofMNOK205.0and thatMNOK54.9betransferredtoother equity.Afterthesetransactions,asof31 December2014thecompanyhadtotal equityofMNOK833.8,whichequatesto 34.3 percent. 7,157,0797,538,729 117,290112,230 7,274,3697,650,959 1 Otheroperatingrevenues Totaloperatingrevenues 13,448,105 12,460,591 74,223 49,227 13,522,328 12,509,818 OPERATING EXPENSES 6,725,5617,042,432 366,832375,525 51,003107,973 -24-49 51,616144,283 7,194,9887,670,164 Costofgoodssold 9,810,212 9,173,534 Salariesandpersonnelcosts 2 1,594,296 1,501,195 Depr./amort.ofnon-currentassetsandintangibleassets 5 339,705 226,733 4,566 3,531 Baddebts Otheroperatingexpenses Totaloperatingexpenses 1,280,747 1,047,594 13,029,526 11,952,587 492,802 557,231 0 0 79,381-19,205 Operatingprofit FINANCIAL INCOME AND FINANCIAL EXPENSES 228,077273,066 Incomefrominvestmentsinsubsidiaries Incomefrominvestmentsinassociates 6 3,613 2,853 13,93613,289 Otherfinancialincome 3 30,544 27,720 46,7580 Impairmentofsharesinsubsidiaries 0 0 12,80910,575 Otherfinancialexpenses 41,892 28,402 -7,735 2,171 485,067 559,402 140,699 150,333 344,368 409,069 Netincomeattributabletominorityinterests 47,642 66,217 Netincomeattributabletomajorityinterests 296,726 342,852 00 Oslo,14April2015 TheBoardofDirectorsofBAMAGruppenAS Salesrevenues 182,446275,780 Netfinancialitems 261,827256,575 Profitbeforetax 3 KristianNergaard Boardchair JonMartinKlafstad KnutHartvigJohannson TommyKorneliussen 16,234-3,286 245,593259,861 SteinAukner GunnHeleneArsky 59354,861 BjørnØsteby RuneFlaen CEO NET PROFIT FOR THE YEAR TRANSFERS 245,000205,000 JosteinHestøy Taxexpense 245,593259,861 Proposeddividend Transferredtootherequity TOTAL 9 56 57 FINANCIALSTATEMENTS Balance sheet for the period 1 Jan-31 Dec PARENT COMPANY 31 DEC 2013 31 DEC 2014 PARENT COMPANY GROUP ASSETS NOK'000 NOTE 31 DEC2014 31DEC 2013 GROUP 31DEC2013 31DEC2014 NON-CURRENT ASSETS 195,635 0 58,950 173,733 0 87,823 INTANGIBLE ASSETS Logisticsandmanagementsystems Goodwill Deferredtaxassets 254,585 261,556 TOTALINTANGIBLEASSETS 435 6,270 70,668 435 6,263 77,614 PROPERTY, PLANT AND EQUIPMENT Land Buildingsandconstruction-relatedfittingsetc. Transportmeans,machinery,equipmentetc. 77,373 84,312 TOTALPROPERTY,PLANTANDEQUIPMENT NON-CURRENT FINANCIAL ASSETS Investmentsinsubsidiaries Intragrouploans Investmentsinassociates Othersharesandshareholdings Otherlong-termreceivables 751,621 225,496 1,840 5,266 0 761,268 243,989 1,840 5,266 0 984,223 1,012,363 TOTALNON-CURRENTFINANCIALASSETS 1,316,181 1,358,231 TOTALNON-CURRENTASSETS 32,822 38,727 5 5 9 5 6 8 6 6 8 CURRENT ASSETS Inventories 181,624 127,684 142,775 204,450 66,269 113,856 452,083 384,575 203,507 1,308,565 567,435 203,507 1,205,521 471,573 2,079,507 1,880,601 0 0 35,418 8,081 5,339 0 0 32,135 6,381 4,857 48,838 43,373 2,580,428 2,308,549 357,159 421,811 909 356,250 TOTALPAID-INEQUITY 357,159 357,159 476,672 RETAINED EARNINGS Otherequity 546,357 459,565 0 0 MINORITYINTERESTS 147,844 180,782 778,970 833,831 TOTALEQUITY 10 1,051,360 997,506 136,062 148,795 LIABILITIES PROVISIONS Pensionliabilities 4 172,558 158,032 136,062 148,795 TOTALPROVISIONS 172,558 158,032 0 0 0 30,288 OTHER LONG-TERM LIABILITIES Liabilitiestocreditinstitutions Otherlong-termliabilities 727,636 0 398,765 259 0 30,288 TOTALLONG-TERMLIABILITIES 727,636 399,024 69,793 756,106 10,587 27,258 205,000 350,836 CURRENT LIABILITIES Liabilitiestocreditinstitutions Tradepayables Taxpayable Publicchargespayable Proposeddividend Othercurrentliabilities 50,035 1,052,819 125,533 137,893 263,909 932,923 16,924 1,045,186 153,674 113,128 290,689 808,762 12 1,066,986 113,144 964,588 183,969 1,180,130 1,148,557 1,426,880 1,419,580 TOTALCURRENTLIABILITIES 2,563,112 2,428,363 477,671 304,079 1,562,942 1,598,663 3,463,306 2,985,419 2,341,912 2,432,494 TOTALLIABILITIES TOTALLIABILITIESANDEQUITY 4,514,666 3,982,925 966,713 997,660 TOTALRECEIVABLES 26,196 37,876 1,025,731 1,074,263 TOTALCURRENTASSETS 1,934,238 1,674,376 2,341,912 2,432,494 TOTALASSETS 4,514,666 3,982,925 13 357,159 909 356,250 11 221,740 716,165 281,495 Cashatbankandonhand 909 356,250 276,437 704,145 262,568 7 909 356,250 EQUITY PAID-IN EQUITY Sharecapital Sharepremium NOTE 31DEC 2014 31DEC 2013 46,274 786,294 32,502 23,287 245,000 293,523 RECEIVABLES Tradereceivables Othercurrentreceivables 7 EQUITY AND LIABILITIES NOK'000 12 7 9 10 7 58 FINANCIALSTATEMENTS Notes to the financial statements Statement of cash flow for the period 1 Jan-31 Dec Accounting policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 PARENT COMPANY 2013 2014 Note 1 – Sales revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 GROUP NOK'000 NOTE Note 2 – Salaries and payroll costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 2014 2013 256,575 Profitbeforetax -40,794 -32,502 Taxespaidintheperiod -1,609 -1,224 Profit/lossonsaleofnon-currentassets 18,503 37,973 Depreciationandamortisation 32,500 70,000 Impairmentsfortheyear -3,264 -5,905 Changeininventories -127,903 -12,020 Changeintradereceivables 164,389 -30,188 Changeintradepayables 288,186 44,667 591,835 327,376 -262,311 -96,027 485,067 559,402 -153,674 -158,128 -4,006 -4,255 258,010 184,863 81,695 41,870 -54,697 -22,565 -102,398 -144,748 7,633 164,766 Changeinotheraccrualsandprepayments 213,448 273,007 Netcashflowfromoperatingactivities 731,078 894,212 -612,374 -1,262,323 5,560 4,690 Saleofnon-currentassets 21,948 13,987 -202,615 -9,647 Changeinotherinvestments -4,983 -2,106 -459,366 -100,984 -595,409 -1,250,442 CASH FLOW FROM INVESTING ACTIVITIES Investmentsinproperty,plantandequipment Netcashflowfrominvestingactivities CASH FLOW FROM FINANCING ACTIVITIES 0 30,288 -207,000 -245,000 Dividendspaid 328,612 283,192 -290,689 -242,812 -207,000 -214,712 Netcashflowfromfinancingactivities 37,923 40,380 -74,531 11,680 Totalchangeincashandcashequivalents 173,592 -315,850 100,727 26,196 Cashandcashequivalents1Jan 304,079 619,929 26,196 37,876 Cashandcashequivalents31Dec 477,671 304,079 Changeinlong-termliabilities Note 4 – Pensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Note 5 – Property, plant and equipment/Intangible assets . . . . . . . . . . . . . . . . . 66 CASH FLOW FROM OPERATING ACTIVITIES 261,827 Note 3 – Net financial items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Note 6 – Shareholdings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Note 7 – Intercompany balances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Note 8 – Long-term receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Note 9 – Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Note 10 – Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Note 11 – Share capital and shareholder information . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Note 12 – Long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Note 13 – Restricted funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Note 14 – Related parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Note 15– Forward exchange contracts and interest swaps . . . . . . . . . . . . . . . . . 74 60 61 NOTESTOTHEFINANCIALSTATEMENTS Accounting policies Theannualfinancialstatementshave beenpreparedinaccordancewiththe provisionsoftheNorwegianAccounting Actandgenerallyacceptedaccounting practiceinNorway(NGAAP). REORGANISATION ThefollowingreorganisationswereimplementedintheGroupin2014: NordicLunchHoldingASmergedwith BAMAInternationalAS. TheGroceryandHoReCabusinessesin BAMAKongsvingerASweremergedwith respectivelyBAMADagligvareASand BAMAStorkjøkkenAS. TheactivitiesofBAMATelemarkASwere spunofftoBAMADagligvareTelemark AS,BAMAStorkjøkkenTelemarkASand BareFruktogGrøntTelemarkAS. ThegourmetsectionofBAMAStorkjøkkenOsloASwasspunofftoaseparate legalentitycalledAugustaArnesenAS. Followingthespin-offoftheactivitiesof ByBlomstAS,CityBlomstAS,FlorissLambertseterASandFlorissGjøvikASMarco ASwasmergedwiththeownercompany FlorissDriftAS. FlorissDriftASacquired100 percentof thesharesinSjøsidenBlomsterAS. Allspin-offsandmergerswereimplementedwithaccountingandtaxeffect from1Januar 2014(accountingandtax continuity). Thecompletedreorganisationshavenot hadanyeffectontheconsolidatedfiguresasthereorganisationswereentirely withintheGroup. USE OF ESTIMATES Thepreparationoffinancialstatements inaccordancewiththeNorwegian AccountingActrequirestheuseof estimates.Italsorequiresmanagement toexerciseitsjudgementintheprocess ofapplyingtheGroup’saccounting policies.Areaswhichmakeextensiveuse ofjudgementsorinvolveahighdegree ofcomplexity,orareaswhereassumptionsandestimatesarematerialtothe consolidatedfinancialstatementsare describedinthenotes. FOREIGN CURRENCY Receivablesandpayablesinforeigncurrenciesarevaluedattheexchangerate atthebalancesheetdate. Exchangegainsandlossesrelatingto salesandpurchasesinforeigncurrencies arerecognisedasfinancialitems. SALES REVENUES Revenuesfromthesaleofgoodsandservicesarerecognisedatthefairvalueof theconsiderationreceived,netofValue AddedTax,returns,rebates,andotherdiscounts.Salesofgoodsarerecognisedin incomewhenthecompanyhasdelivered itsproductstothecustomerandthere arenounfulfilledobligationsthatcould affectthecustomer’sacceptanceofthe delivery. Servicesarerecognisedinincomeasthey areperformed. TAX Thetaxexpenseintheincomestatementcomprisesbothtaxpayablefor theaccountingperiodandchangesin deferredtax.Deferredtaxiscalculated as27percentofthebasisoftemporarydifferencesthatexistbetween theaccountingandtax-written-down values,andtaxlosscarryforwardsatthe endofthefinancialyear.Tax-increasing andtax-reducingtemporarydifferences thatreverseormayreverseinthesame periodareoffset.Deferredtaxassetsare recognisedinthebalancesheettothe extentthatitisprobablethatthesemay beutilised. CLASSIFICATION AND VALUATION OF BALANCE SHEET ITEMS Currentassetsandcurrentliabilities includeitemsthatfalldueforpayment withinoneyearofthetimeofacquisitionanditemsrelatingtothegoods circulation.Otheritemsareclassifiedas non-currentassets/long-termliabilities. Currentassetsarevaluedatthelowerof costandfairvalue.Currentliabilitiesare recognisedatnominalvalueinthebal- ancesheetonthedatetheyareincurred. Long-termliabilitiesarerecognisedat nominalvalueinthebalancesheeton thedatetheyareincurred. RESEARCH AND DEVELOPMENT Developmentcostsarerecognisedinthe balancesheettotheextentthatafuture financialbenefitcanbeidentifiedasderivingfromthedevelopmentofanidentifiableintangibleassetandtheexpenses canbereliablymeasured.Otherwise costsareexpensedonanongoingbasis. Developmentcostsrecognisedinthebalancesheetareamortisedonastraightlinebasisovertheirusefuleconomic lives.Researchcostsareexpensedonan ongoingbasis. Thecostofsoftwareandexpenses relatingtotheimplementationand adaptationoftheGroup'slogisticsand managementsystemsarerecognised inthebalancesheetandamortisedon astraightlinebasisovertheiruseful economiclives. PROPERTY, PLANT AND EQUIPMENT Property,plantandequipmentis recognisedinthebalancesheetand depreciatedoveritsestimatedusefullife. Directmaintenanceofoperatingassets isexpensedunderoperatingexpenses, whereasimprovementsandupgrades areassignedtotheoperatingasset’scost anddepreciatedinlinewiththeasset.If therecoverableamountoftheoperating assetislowerthanitsbookvalue,the assetiswrittendowntoitsrecoverable amount.Therecoverableamountisthe higherofthenetsalespriceandvalue inuse. Thevalueinuseisthepresentvalueof thefuturecashflowsthattheassetis expectedtogenerate. FORWARD CONTRACTS AND INTEREST SWAPS Forwardcontractsthathedgefuture receipts/paymentsarenotrecognisedin thefinancialstatements.Realisedgains/ lossesoninterestswapsarerecognised intheincomestatement. SHARES IN SUBSIDIARIES, JOINT VENTURES AND ASSOCIATES Subsidiariesarecompaniesoverwhich theparentcompanyexercisescontrol, andthusacontrollinginfluenceoverthe entity'sfinancialandoperatingstrategy, normallythroughownershipofmore thanhalfofthevotingrights.Investmentsof20–50 percentofvotingrights andsignificantinfluencearerecognised asinvestmentsinassociates. Investmentsinsubsidiariesandassociatesarerecognisedinaccordancewith thecostmethodinsingleentityfinancial statements. Thecostisincreasedwhenfundsare addedasaresultofcapitalincreases, orwhensubsidiariesreceiveGroup contributions.Receiveddistributionsare essentiallyrecognisedinincome.Dividendsthatexceedtheshareofretained earningsafterthepurchasearerecognisedasacostreduction.Dividends/ Groupcontributionsfromsubsidiaries arerecognisedinthesameyearinwhich thesubsidiaryprovidesfortherelevant amount. Dividendsfromothercompaniesare recognisedasfinancialincomeoncethe dividendhasbeenapproved. Investmentsinassociatesarerecognised intheconsolidatedfinancialstatements inaccordancewiththeequitymethod. Theapplicationofthismethodresultsin thebookvalueinthebalancesheetcorrespondingtotheshareoftheequityin theassociates,adjustedforanyresidual excessvaluesarisingonthepurchase andunrealisedinternalprofits.Theshare ofresultsintheincomestatementis basedontheshareoftheresultaftertax intheassociates,adjustedforanyamortisationofexcessvaluesandunrealised profits.Theshareofresultsisrecognised intheincomestatementunderfinancial items. ArcticSpòlkâZ.O.O,Poland,isdefinedasa jointventureandrecognisedinaccordancewiththegrossmethod. INVENTORIES Bought-ingoodsarevaluedatthelower ofcostandestimatedsalespriceless coststosell. Goodsproducedin-housearevaluedat fullcostofmanufacturewrittendown forpotentialobsolescenceinaccordance withgenerallyacceptedaccounting practice. RECEIVABLES Tradeandotherreceivablesarerecognisedinthebalancesheetatnominal valuelessprovisionsforbaddebts. Provisionsforbaddebtsaremadeonthe basisofindividualassessmentsofthe relevantreceivables. CURRENT INVESTMENTS Currentinvestments(sharesandshareholdingsrecognisedascurrentassets) arevaluedatmarketvalueatthebalance sheetdate. Dividendsandotherdistributions receivedfromthecompaniesinwhich investmentsaremadearerecognisedin incomeasotherfinancialincome. PENSIONS Theparentcompanyandthesubsidiariesareobligedtooperateoccupational pensionschemesinaccordancewiththe NorwegianActonMandatoryOccupationalPensionSchemes.Thecompanies’ pensionschemessatisfytherequirementsoftheaboveActandtheGroup operatesbothdefinedcontributionand definedbenefitschemes.Forcompanies withdefinedcontributionschemesthe pensionexpensefortheyearequatesto paid-incontributions. Inthecaseofdefinedbenefitschemes, thepensionexpenseandpensionliabilitiesarecalculatedinaccordancewith thelinearearningsmethodbasedon theexpectedfinalsalary.Thecalculation isbasedonanumberofassumptions, includingthoserelatingtodiscount rates,futurewageadjustments,pensions andotherpaymentsfromtheNational InsuranceScheme,futurereturnonpensionassetsandactuarialassumptions fordeathsandvoluntarydepartures. Pensionassetsarevaluedatfairvalue lessnetpensionliabilitiesinthebalance sheet.Changesinpensionliabilities duetochangesinpensionschemesare recognisedovertheestimatedresidual vestingperiod. Changesintheliabilityandpension assetsattributabletochangesand deviationsincalculationassumptions (estimatechanges)areallocatedoverthe expectedaverageresidualvestingperiod ifthedeviationsatthestartoftheyear exceed10percentofthehigherofgross pensionliabilitiesandpensionassets. STATEMENT OF CASH FLOW Thestatementofcashflowhasbeen preparedinaccordancewiththeindirect method.Cashandcashequivalents includecash,bankdepositsandother current,liquidinvestments. BASIS OF CONSOLIDATION Subsidiariesareconsolidatedfromthe timecontrolistransferredtotheGroup. Intheconsolidatedfinancialstatementstheitemsharesinsubsidiaries isreplacedwiththesubsidiary'sassets andliabilities.Theconsolidatedfinancialstatementsarepreparedasifthe Groupwereasingleeconomicentity. Transactions,unrealisedprofitsand intercompanybalancesareeliminatedon consolidation. Acquiredsubsidiariesarerecognisedin theconsolidatedfinancialstatements basedontheparentcompany'scost. Costisallocatedtoidentifiableassets andliabilitiesinthesubsidiary,and recognisedintheconsolidatedfinancial statementsatfairvalueatthetimeof acquisition. Anyexcessvaluesotherthanthosethat canbeallocatedtoidentifiableassetsor liabilitiesarerecognisedinthebalance sheetasgoodwill.Goodwillisrecognised asaresidualinthebalancesheetinthe percentageobservedintheacquisition transaction.Excessvaluesareamortisedovertheexpectedlifetimeofthe purchasedassetsintheconsolidated financialstatements. Minorityinterestsarerecognisedin thebalancesheetonaseparatelineas theminority'sshareofnetassetsand liabilities. Theminority'sshareisrecognisedin consolidatedequity. Thebalancesheetandincomestatement offoreignsubsidiariesaretranslatedat thebalancesheetrateandaveragerate respectively.Anymaterialtransactions aretranslatedatthedailytransaction rate.Alltranslationdifferencesarerecogniseddirectlyinequity. 62 63 NOTESTOTHEFINANCIALSTATEMENTS THE FOLLOWING COMPANIES ARE INCLUDED IN BAMA GRUPPEN AS’S CONSOLIDATED FINANCIAL STATEMENTS: PARENTCOMPANY SUBSIDIARY REGISTEREDOFFICE BAMAGruppenAS 5OmDagenAS Oslo BAMAGruppenAS BAMAGr.BlomsterHoldingAS BAMAGruppenAS SHAREHOLDING PARENTCOMPANY SUBSIDIARY REGISTEREDOFFICE SHAREHOLDING 100.00% BAMAStorkjøkkenAS BAMAStorkjøkkenVestfoldAS Sem 100.00% Oslo 100.00% BAMAStorkjøkkenAS KøltzowInnkjøpAS Oslo 100.00% RågodtAS Oslo 100.00% BAMAStorkjøkkenAS BAMAStorkjøkkenOsloAS Oslo 63.00% BAMAGruppenAS JobbfruktAS Oslo 100.00% BAMAStorkjøkkenAS BAMAStorkjøkkenTelemarkAS Skien 51.04% BAMAGruppenAS FruktengrosAS Oslo 100.00% BAMABlomsterHoldingAS BAMABlomsterTradingAS Asker 100.00% BAMAGruppenAS BAMAInternationalAS Oslo 100.00% BAMABlomsterHoldingAS BAMABlomsterAS Asker 100.00% BAMAGruppenAS BAMATelemarkHoldingAS Skien 100.00% BAMABlomsterHoldingAS BareBlomsterAS Oslo 100.00% BAMAGruppenAS BAMATorgfriskAS Oslo 100.00% BAMABlomsterHoldingAS SørblomstAS Kristiansand 100.00% BAMAGruppenAS BAMADagligvareAS Oslo 100.00% BAMABlomsterHoldingAS FlorissDriftAS Asker 63.00% BAMAGruppenAS BAMAStorkjøkkenAS Oslo 100.00% BAMABlomsterAS LyssandBlomstersalgAS Os 50.00% BAMAGruppenAS BareFruktogGrøntAS Oslo 100.00% FlorissDriftAS ByBlomstAS Oslo 100.00% BAMAGruppenAS BAMAEiendomAS Oslo 100.00% FlorissDriftAS CityBlomstAS Oslo 100.00% BAMAGruppenAS BAMAPakkerierAS Oslo 100.00% FlorissDriftAS FlorissGjøvikAS Oslo 100.00% BAMAGruppenAS BAMAFerskeDrikkerAS Oslo 100.00% FlorissDriftAS FlorissLambertseterAS Oslo 100.00% BAMAGruppenAS LågenPotetpakkeriAS Steinsholt 100.00% FlorissDriftAS SjøsidenBlomsterAS Horten 100.00% BAMAGruppenAS BareNordAS MoiRana 92.28% BAMAIndustriAS NordicLunchAS Oslo 100.00% BAMAGruppenAS BAMAIndustriAS Oslo 92.10% BAMAIndustriAS PotetPartnerAS Grue BAMAGruppenAS BAMABlomsterHoldingAS Oslo 90.30% BAMALogistikkAS SandvikTransportAS Notodden 100.00% BAMAGruppenAS HvebergsmoenPotetpakkeriAS Grue 51.10% BAMALogistikkAS K.SkovlyTransportAS Rygge 100.00% BAMAGruppenAS BAMALogistikkAS Skien 51.04% BAMAStorkjøkkenOsloAS AugustaArnesenAS Oslo 100.00% 66.67% BAMAGruppenAS LarvikLøkAS Larvik 50.00% BAMAStorkjøkkenOsloAS CarlHeftyeAS Oslo 100.00% BAMAGruppenAS MjøsgrøntAS Stange 50.00% BAMAStorkjøkkenOsloAS W.KøltzowAS Oslo 65.80% BAMAGruppenAS BareAS Oslo 50.00% BAMATelemarkHoldingAS BAMATelemarkAS Skien 51.04% BAMAEiendomAS LågendalspakkerietAS Steinsholt 100.00% BAMATelemarkHoldingAS BareFruktogGrøntTelemarkAS Skien 51.04% BAMAEiendomAS FrierEiendomAS Oslo 100.00% BAMAFerskeDrikkerAS NordicJuicesAS Oslo BAMAEiendomAS NylandSydAS Oslo 100.00% BAMABlomsterTradingAS BAMABloemenHollandBV Netherlands 100.00% BAMAEiendomAS NedreRommenAS Oslo 100.00% BAMAInternationalAS Nature’sManagementBV Netherlands 82.50% BAMAEiendomAS Kildehaugen10AS Oslo 100.00% BAMAInternationalAS NordicLunchAB Sweden BAMAEiendomAS Silovegen10AS Oslo 100.00% BAMAEiendomAS FrubaEiendomAS Oslo 100.00% BAMAEiendomAS Rudsflata3AS Oslo 100.00% BAMAEiendomAS BaGaEiendomAS Tønsberg 75.00% BAMADagligvareAS BAMADagligvareVestfoldAS Larvik 100.00% BAMADagligvareAS AlsakerFruktogGrøntAS Oslo 100.00% BAMADagligvareAS KSSKØstfoldMidlertidigAS Oslo 100.00% BAMADagligvareAS FruktGrøntSpesialistenAS Lier 93.35% BAMADagligvareAS BAMAÅlesundAS Ålesund 62.13% BAMADagligvareAS BAMADagligvareTelemarkAS Larvik 51.04% BAMADagligvareAS OlavAakreAS Tromsø 50.00% THEFOLLOWINGCOMPANIESWERENEWTOTHEGROUPIN2014: SjøsidenBlomsterAS. BAMADagligvareTelemarkAS,BAMAStorkjøkkenTelemarkAS,BareFruktogGrøntTelemarkAS,ByBlomstAS,CityBlomst AS,FlorissLambertseterASandFlorissGjøvikASarealsonew,butarenonethelessallcontinuingactivitiesthatwere previouslyperformedbyotherGroupcompanies. 50.00% 100.00% 64 65 NOTESTOTHEFINANCIALSTATEMENTS Note 1 Sales revenues Note 3 Financial items PARENTCOMPANY GEOGRAPHICALLOCATION Norway RestofEurope TOTAL GROUP PARENTCOMPANY 2014 2013 2014 2013 7,538,729 0 7,538,729 7,157,079 0 7,157,079 11,970,511 1,477,594 13,448,105 11,238,688 1,221,903 12,460,591 OTHERFINANCIALINCOME Interestincome InterestincomefromGroupcompanies Otherfinancialincome TOTALOTHERFINANCIALINCOME GROUP 2014 2013 2014 2013 6,146 6,484 659 13,289 6,116 7,820 0 13,936 22,271 0 8,273 30,544 18,538 0 9,182 27,720 2,008 1,554 7,013 10,575 1,669 2,637 8,503 12,809 24,245 0 17,647 41,892 12,814 0 15,588 28,402 OTHERFINANCIALEXPENSES Interestexpenses InterestexpensesGroupcompanies Otherfinancialexpenses TOTALFINANCIALEXPENSES Note 2 Salaries and payroll costs, number of employees, remuneration, employee loans etc. PARENTCOMPANY SALARIESANDPAYROLLCOSTS Remuneration Employer’snationalinsurancecontributions Pensioncostsetc. Otherbenefits TOTAL Averagenumberoffull-timeequivalents BENEFITSPAIDTOSENIOREXECUTIVES Salary Shareofpensionpremium Otherbenefits GROUP 2014 2013 2014 2013 241,249 49,657 41,278 43,341 375,525 210,624 44,284 61,500 50,424 366,832 1,209,784 185,083 84,790 114,639 1,594,296 1,094,530 167,706 101,272 137,687 1,501,195 470 418 2,527 2,340 CEO THEBOARD 7,340,251 91,845 333,376 1,030,500 0 0 TheCEOhasanagreementprovidingtwoyears’severancepaywithadditionalbenefitsonterminationandabonusagreementcomprisingafixedandaperformance-relatedelement.Onretirementattheageof62inaccordancewiththepensionagreement,the fixedelementofthebonusremainspayableuntiltheageof67.Benefitsinadditiontothegeneralschemearefinancedthroughthe company’soperationsandareunfunded.WerefertoNote4. REMUNERATIONPAIDTOAUDITORS Statutoryauditing Accountingandtaxconsultancy Otherconsultancy PARENTCOMPANY GROUP 350,000 540,000 135,400 3,049,617 1,571,359 927,168 LOANSTOEMPLOYEES TotalloanstoemployeesamounttoNOK6,912,024 intheparentcompanyandNOK12,559,824 fortheGroup. OfthisamountloanstothegeneralmanagercompriseNOK 2,707,637 Note 4 Pensions TheGroupoperatesbothdefinedcontributionanddefinedbenefitpensionschemes. Theparentcompanyoperatesdefinedbenefitpensionschemescovering444currentemployeesand154pensioners.The correspondingfiguresfortheGroupare1,275 and218respectively.Theschemesprovidetherighttodefinedfuturebenefits. ThenewAFPschemeisadefinedbenefitmulti-entityscheme.ThecompaniescoveredbytheLO-NHOagreementhaveanactual financialliabilityasaresultoftheagreementonthenewAFPscheme.However,thereisinsufficientinformationtofacilitate inclusionoftheliabilityintheannualfinancialstatements.Consequently,noliabilityhasbeenrecognisedinthebalancesheetin respectofthenewAFPscheme. Theparentcompanyoperatesapensionschemefor11employeesand7pensionersthatisfinancedfromthecompany's operations. PARENTCOMPANY Presentvalueofaccruedpensionentitlementsfortheyear Interestexpenseonpensionliabilities Yieldonpensionassets Actuariallosses/(gains)recognisedintheincomestatement Adm.expenses,employer’snationalinsurancecontributions NETPENSIONCOSTS Estimatedpensionliabilities Pensionassets(atmarketvalue) Actuariallosses/(gains)notrecognisedintheincomestatement Employer’snationalinsurancecontributions PREPAIDPENSIONS(NETPENSIONLIABILITY) GROUP FUNDED PLAN UNFUNDED PLAN FUNDED PLAN UNFUNDED PLAN 21,348 11,258 -8,691 4,281 5,559 33,755 7,527 5,042 0 774 0 13,343 44,100 19,361 -14,687 6,134 10,296 65,204 7,527 5,045 0 741 0 13,313 -313,666 211,038 110,828 -14,471 -6,271 -172,124 0 29,600 0 -142,524 -558,887 382,081 174,340 -24,977 -27,443 -174,603 0 29,488 0 -145,115 66 67 NOTESTOTHEFINANCIALSTATEMENTS FINANCIALASSUMPTIONS: Discountrate 3.00% Projectedyieldonfundassets 3.80% Forecastsalaryincrease 3.25% ExpectedadjustmentintheNationalInsuranceScheme’sBasicAmount(G) 3.00% Forecastadjustmentofcurrentpension 3.00% Standardinsuranceindustryassumptionshavebeenappliedasactuarialassumptions fordemographicfactorsanddepartures. GOODWILL PARENT COMPANY BUILDINGS, FITTINGSAND INSTALLATIONS MACH.,EQUIP, TR.MEANS 40,577 2,473 0 43,050 -36,787 6,263 8,031 0 146,705 30,740 -14,356 163,089 -85,475 77,614 15,226 0 10 year Straight-line 5–25 years Straight-line 3–10 years Straight-line LOGISTICSAND MANAGEMENT SYSTEMS BUILDINGS, FITTINGSAND INSTALLATIONS MACH.,EQUIP, TR.MEANS 1,546,117 169,859 -4,128 1,711,848 -403,283 1,308,565 73,608 11,695 1,180,020 279,083 -46,881 1,412,223 -844,788 567,435 129,589 0 5–25 years Straight-line 3–10 years Straight-line Cost1 Jan2014 Additionspurchasedoperatingassets Disposals COST31 DEC2014 Cumulativedepreciationandimpairments31 Dec 2014 BOOKVALUE 31 DEC 2014 Depreciationfortheyear Impairmentsfortheyear TOTALAMORTISATIONANDIMPAIRMENTS Usefuleconomiclife Depreciationmethod GROUP Cost1 Jan 2014 Additionspurchasedoperatingassets Disposals COST31 DEC 2014 Cumulativedepreciationandimpairments31 Dec 2014 BOOKVALUE31DEC2014 Depreciationfortheyear Impairmentsfortheyear Amortisationofgoodwill,etc. TOTALAMORTISATIONANDIMPAIRMENTS Usefuleconomiclife Depreciation/amortisationmethod 225,635 62,814 0 288,449 -114,716 173,733 14,716 70,000 237,450 64,478 0 301,928 -120,304 181,624 17,275 70,000 10 year Straight-line LAND 435 0 0 435 435 0 0 LAND 203,507 0 0 203,507 203,507 0 0 5–10 years Straight-line Usefuleconomiclife Depreciation/amortisationmethod Note 5 Property, plant and equipment/Intangible assets LOGISTICSAND MANAGEMENT SYSTEMS 521,493 98,954 0 620,447 -492,763 127,684 37,538 0 Cost1 Jan2014 Additions Disposals COST31 DEC2014 Cumulativedepreciationandimpairments31 Dec2014 Bookvalue31Dec2014 Depreciationfortheyear IMPAIRMENTSFORTHEYEAR TOTAL 413,352 96,027 -14,356 495,023 -236,978 258,045 37,973 70,000 107,973 TOTAL 3,167,094 513,420 -51,009 3,629,506 -1,368,375 2,261,132 220,472 81,695 37,538 339,705 Note 6 Shares in subsidiaries and other companies Investmentsinsubsidiariesarevaluedinaccordancewiththecostmethodintheparentcompany,andwrittendownintheeventof impairmentsnotdeemedtobetemporaryinnature. COMPANYNAME REG.OFFICE Oslo RågodtAS Oslo BAMAFerskeDrikkerAS Oslo BAMAGruppenBlomsterHoldingAS Oslo JobbfruktAS Oslo FruktengrosAS Oslo BAMATorgfriskAS Oslo BAMADagligvareAS Oslo BAMAStorkjøkkenAS Oslo BaReFrukt&GrøntAS Oslo BAMAEiendomAS Oslo BAMAPakkerierAS Oslo 5OmDagenAS Oslo BAMAInternationalAS Skien BAMATelemarkHoldingAS Oslo BAMABlomsterHoldingAS Oslo BAMAIndustriAS Trondheim BaReNordAS Grue HvebergsmoenPotetpakkeriAS Skien BAMALogistikkAS Larvik LarvikLøkAS Stange MjøsgrøntAS Oslo BaReAS Steinsholt LågenPotetpakkeriAS TOTALINVESTMENTSINSUBSIDIARIES SHAREHOLDING VOTING RIGHTS 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 90.30% 92.10% 92.28% 51.10% 51.04% 50.00% 50.00% 50.00% 61.54% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 86.30% 92.10% 92.28% 51.10% 51.04% 50.00% 50.00% 50.00% 61.54% BOOKVALUE 5 300 12 252 3 564 13 860 1 150 19 053 340 58,704 240 277,350 120 120 52,149 13,175 98 767 62 327 117 673 5 110 7 512 660 3,792 50 8,000 761,268 RECOGNISED PROFIT/LOSS EQUITY31 DEC 2014 181 3,402 5,357 5,867 2,164 2,562 69,141 92,458 39,843 277,354 93 95 265,267 21,434 75,600 212,329 9,949 19,961 18,975 8,184 7,094 41 10,533 1,147,884 6 209 0 63 23 1,884 95,280 12,020 54,203 -14,826 -7 -5 91,020 52,162 14,832 50,779 23,123 -4,222 3,738 660 2,606 -6 -199 383,343 68 69 NOTESTOTHEFINANCIALSTATEMENTS ASSOCIATES IN THE PARENT COMPANY VALUED IN ACCORDANCE WITH THE COST METHOD: COMPANYNAME TromspotetAS GROUP/OTHER SHARES AND SHAREHOLDINGS: REG.REG. SHAREHOLDING VOTING RIGHTS BOOK VALUE RECOGNISED EQUITY 31 DEC PROFIT/ LOSS 2014 Silsand 34% 34% 1,840 6,236 636 BOOKVALUE COMPANYNAME 5,246 430 225 100 2,080 8,081 ØkernTorghallSA InterfruktSA ArtNorAS Naustveien17AS Misc.othersharesandshareholdings TOTAL ASSOCIATES IN GROUP: COMPANYNAME TromspotetAS GROEiendomAS MeumFruktogGrøntAS TelefruktAS KaraTransportAS BlomstertorgetAS TOTAL REG.REG. SHAREHOLDING COST 31DEC2014 BOOKVALUE 1 JAN2014 Lenvik Oslo Sandfjord Sauherad Vågsøy Porsgrunn 40.69% 20.14% 49.00% 45.00% 50.00% 50.00% 2,202 24,700 8,000 1 800 1,852 450 39,004 2,279 24,096 1,021 3,882 469 388 32,135 PARENT COMPANY Groupcompanies Other TOTAL ASSOCIATES IN GROUP: COMPANYNAME Note 7 Intragroup balances SHAREOF PROFIT/LOSS DIVIDEND/OTHER CHANGES BOOKVALUECONSOLI- DATEDFINSTATS. ASOF1 JAN2014 259 2,688 -245 762 106 43 3,613 0 0 0 -90 -200 -40 -330 2,538 26,784 776 4,554 375 391 35,418 TromspotetAS GROEiendomAS MeumFruktogGrøntAS TelefruktAS KaraTransportAS BlomstertorgetAS TOTAL TRADERECEIVABLES 2014 2013 2014 2013 683,716 32,449 716,165 677,288 26,857 704,145 273,924 7,571 281,495 233,449 29,119 262,568 TRADEPAYABLES Groupcompanies Other TOTAL OTHERCURR.RECS. OTHERCURRENTLIABILITIES 2014 2013 2014 2013 188,890 567,216 756,106 211,653 574,641 786,294 217,321 133,515 350,836 151,514 142,009 293,523 Otherinvestmentsarevaluedatthelowerofcostandfairvalue. Note 8 Receivables falling due after more than one year PARENT COMPANY/OTHER SHARES AND SHAREHOLDINGS: COMPANYNAME ØkernTorghallSA NorwegianFruitandVegetablesPromotionBoard TOTAL BOOKVALUE 5,246 20 5,266 PARENT COMPANY Otherlong-termreceivables Intragrouploans PARENTCOMPANY GROUP 2014 2013 2014 2013 0 243,989 0 225,496 5 339 0 4,857 0 70 71 NOTESTOTHEFINANCIALSTATEMENTS Note 9 Taxes BREAKDOWNOFDEFERREDTAXBASIS: TAX IN PARENT COMPANY THETAXEXPENSEFORTHEYEARCOMPRISESTHEFOLLOWING: 25,587 -28,873 -3,286 Corporationtaxpayable2014 Grosschangeindeferredtaxinbalancesheet TOTALTAXEXPENSEFORTHEYEAR Differences that are set off connected to: Non-currentassets Currentassets Liabilities Otherdifferences TOTAL Deferredtaxassets Taxrate 31 DEC2014 31 DEC2013 -123,374 0 -188,795 -13,102 -325,271 87,823 27% -49,177 0 -156,062 -13,095 -218,334 58,950 27% RECONCILIATIONOFTAXEXPENSEANDTAXCALCULATEDATNOMINALTAXRATE: -3,286 69,275 -72,561 Totaltaxexpense2014 Taxcalculatedatnominaltaxrate(27 %)oftheprofitbeforetax VARIANCE THEVARIANCERELATESTOTHEFOLLOWING: -2 -72,559 -72,561 Changeindeferredtaxondividend Taxonpermanentdifferences TOTALDIFFERENCE 256,575 -268,738 106,929 94,766 25,587 Profitonordinaryactivitiesbeforetax Permanentdifferences Changeintemporarydifferences BASISFORTAXPAYABLE Tax,27% Taxpayableonprofitfortheyear TaxonGroupcontributionspaid TAXPAYABLEINTHEBALANCESHEET THETAXEXPENSEFORTHEYEARCOMPRISESTHEFOLLOWING: Corporationtaxpayable2014 Otherchanges Grosschangeindeferredtaxinbalancesheet TOTALTAXEXPENSEFORTHEYEAR 2014 2013 25,587 -15,000 10,587 34,922 -2,420 32,502 170,825 -1,206 -28,919 140,699 RECONCILIATIONOFTAXEXPENSEANDTAXCALCULATEDATNOMINALTAXRATE: Totaltaxexpensefortheyear Taxcalculatedatnominaltaxrate(27%)oftheprofitbeforetax VARIANCE TAXPAYABLEFORTHEYEARCOMPRISES: TAXPAYABLEINTHEBALANCESHEETCOMPRISES: TAX IN CONSOLIDATED FINANCIAL STATEMENTS 140,699 130,968 9,730 THEVARIANCERELATESTOTHEFOLLOWING: Taxonpermanentdifferences Taxondeferredtaxassetsnotrecognisedinbalancesheet Effectofdifferingtaxrates Taxrelatingtopreviousyears Currencyandotherdifferences TOTALDIFFERENCE 4,856 -271 -298 2,491 2,951 9,730 TAXPAYABLEINTHEBALANCESHEETCOMPRISES: Profitonordinaryactivitiesbeforetax Permanentdifferences Changeintemporarydifferences Changeintaxlosscarryforward BASISFORTAXPAYABLE 485,067 17,986 107,106 -67 610,092 Taxpayable,27% Prepaidtax TAXPAYABLEASOF31DECEMBER2014 170,825 -45,292 125,533 72 73 NOTESTOTHEFINANCIALSTATEMENTS BREAKDOWNOFDEFERREDTAXBASIS: Differences that are set off connected to: Non-currentassets Currentassets Liabilities Otherdifferences TOTALREVERSINGTEMPORARYDIFFERENCES Total non-reversing temporary differences: Taxlosscarryforward Taxlosscarryforwardnotrecognisedinthebalancesheet TOTALNON-REVERSINGTEMPORARYDIFFERENCES TOTALTEMPORARYDIFFERENCES DEFERREDTAXASSETS Taxrate 31 DEC2014 31 DEC2013 -89,135 -5,897 -429,941 17,709 -507,264 -49,528 8,153 -371,961 -6,128 -419,464 -29,295 7,763 -21,532 -10,991 8,765 -2,226 -528,796 -421,690 142,775 27% 113,856 27% Note 11 Share capital and shareholder information Thecompany'ssharecapitalofNOK909,000 comprises303shareseachwithaparvalueofNOK3,000. OWNERSHIPSTRUCTURE NorgesGruppenASA ASBanan RemaIndustrierAS MacaseAS OFFICE MUNICIPALITY SHARE- HOLDING Oslo Oslo Oslo Oslo 45.55% 33.66% 19.80% 0.99% ASBananisfullycontrolledbytheboardmemberKristianNergaardandhisrelatedparties. MacaseASisfullycontrolledbytheCEOSteinRuneFlaen. Note 12 Long-term liabilities – Mortgages and guarantees Note 10 Equity PARENTCOMPANY PARENT COMPANY: COMPANYNAME EQUITY 1JANUARY2014 Netprofitfortheyear Proposeddividend EQUITY31 DECEMBER 2014 SHARE CAPITAL SHARE PREMIUM OTHER EQUITY TOTAL 909 356,250 778,970 259,861 -205,000 833,831 909 356,250 421,811 259,861 -205,000 476,672 SHARE CAPITAL SHARE PREMIUM OTHER EQUITY MINORITY INTERESTS TOTAL 909 356,250 909 356,250 459,565 -4,934 296,726 -205,000 546,357 180,782 -21,671 47,642 -58,909 147,844 997,506 -26,605 344,368 -263,909 1,051,360 GROUP: COMPANYNAME EQUITY1 JANUARY2014 Changesinequity,currencydifferencesetc. Netprofitfortheyear Proposeddividend EQUITY31DECEMBER2014 GROUP 2014 2013 2014 2013 Liabilitiesmaturingaftermorethanfive years Liabilitiesmaturinginlessthanfiveyears LIABILITIESTOCREDITINSTITUTIONS 0 0 0 0 0 0 140,242 587,394 727,636 233,243 165,522 398,765 LIABILITIESSECUREDBYMORTGAGESETC. LIABILITIESTOCREDITINSTITUTIONS(INCLUDINGCURRENT) 0 0 777,671 415,689 TheparentcompanyhasissuedanegativepledgeforitstotalexposurewithDNB. ThesubsidiaryOlavAakreAShasfurtherpledgedassetsuptoNOK4,262ascollateral forbankoverdrafts.Thisoverdraftfacilitywasunutilisedasof31December2014. NylandSydAShaspledgedafirst-priority mortgageonpropertyunderconstructionintheamountofMNOK750. SandvikTransportAShasissuedaguaranteeforTelemarkFylkeskommuneintheamountofMNOK1,367 Nature’sManagementBVhasalsomortgagedfuturerentalincomefromthecompany'sproperties,andbalanceswithNature’sPride BVandNature’sPackBV.Theloanagreementcontainsclausesrelatingtocancellationoftheleasefor Honderdland70,Maasdijkandfuturechangesinthecompany'sownership. PARENTCOMPANY BOOKVALUEOFMORTGAGEDASSETS Landandbuildings Machinery,equipmentetc. Tradereceivables Inventories TOTAL GROUP 2014 2013 2014 2013 0 0 0 0 0 0 0 0 0 0 1,280,707 121,166 235,470 55,255 1,692,598 482,856 74,993 202,594 42,874 803,317 74 NOTESTOTHEFINANCIALSTATEMENTS AUDITOR'S REPORT Note 13 Restricted funds TheitembankdepositsincludesrestrictedfundsofNOK26,192,007 fortheparentcompanyandNOK79,152,585fortheGroup. Note 14 Related parties AlltransactionswithGroupcompanies,associatesandotherrelatedpartiesareconductedoncommercialtermsandprinciples. TheGroupsellsasignificantvolumeofgoodstosomeofits ownercompaniesandtheirrelatedcompanies. Theparentcompany'ssalesprimarilycomprisesalesofgoods andservicestothesubsidiaries. Note 15 Forward exchange contracts and interest swaps FORWARD EXCHANGE CONTRACTS Nature’sManagementBVhedgescostandincomeflowsinforeigncurrencythroughhedgingtransactions,primarilyforward exchangecontracts. INTEREST SWAPS Nature’sManagementBVhaslong-termloanswhichare primarilyexposedtovariableinterestandthustofluctuations inshort-terminterestrates.Thecompanyhedgeslong-term liabilitiesagainstfluctuationsininterestratesthroughinterest swaps,whichconvertvariableinterestratestofixedinterest rates. Asof31December2014Nature’sManagementBVhadfour interestswapswithanegativefairvalueofMNOK12.26.The loan'svariableinterestrateslinkedtoEURIBORhavebeenconvertedtoafixedinterestrateof3percentlinkedtoanominal amountofNOK216.88attheyear-end. Theinterestswapswereenteredintoin2013andhavematuritiesof5–10years.Paymentandothertermsaresimilartothose fortheunderlyingloanagreement.Realisedlossesin2014are recognisedinprofitorloss.Unrealisedlossesoninterestswaps willbecarriedforwardto2015andwillnotberecognisedin incomeuntiltheyhavebeenfinallyrealised. 75 76 AUDITOR'S REPORT Contents This is BAMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02 2014 highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04 History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05 Words from the CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08 TOPIC: Environmentally focused production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Management review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Norwegian goods flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Import goods flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 From field to fork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 TOPIC: Environmentally friendly transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Grocery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 HoReCa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Flowers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Service market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 TOPIC: Corporate social responsibility and ethics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Quality and the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Corporate social responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Sponsorship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 HR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 TOPIC: Expertise and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Corporate governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Report from the Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Income statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Balance sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Statement of cash flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Auditor's report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Photo: Ole Walter Jacobsen, Veslemøy Vreskår, Morten Brakestad, Rune Kongsro, Sara Johannessen, VI.P, Nature’s Pride, BAMA archive. The BAMA model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06 Design: Nucleus AS Key figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 Printed by: RK Grafisk AS Making Norway fresher and healthier. BAMA Gruppen AS PO Box 263 Alnabru NO-0614 Oslo Tel. no: +47 22 88 05 00 www.bama.no