2 0 1 4
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ANNUALREPORT
1
2014
2015
FROM THE EXECUTIVE DIRECTOR
ANNUAL
REPORT
Be a premier residential life program
that embodies the highest standards of
campus housing
1 Mission, Vision, Values 2 Building for Today & Tomorrow
VA LU E S
2 Sustainability
4 Cypress Hall
6 Above & Beyond
9 Residents
10 In-Hall Programs & Staff
11 Move-in Day
12 Resident Assistants
13 Student Organizations
14 Communications & Recruiting
15 Family & Graduate Housing
16 Information Systems
17 Conferences
18 Staff & Accomplishments
20 Fiscal Responsibility
Provide dynamic student-focused
learning communities that support
development and academic success
in clean, safe, and sustainable facilities
that meet the needs of the campus
community.
M I S S I ON
CONTENTS:
8 Residential Colleges V I S I ON
Community
This was another great year for Residential Life that started with over 500 members of the LSU community
volunteering time on move-in day to welcome the LSU class of 2018. There were smiles all around, and
the stage was set for a successful year.
Create spaces for residents to
be connected, comfortable,
and empowered through a
transformational experience
Strategic planning has been the hallmark of our success, and this year we spent time reflecting on our
mission statement (mission, vision, and values) as part of a planned 5-year review of our Strategic Plan,
Vision 2020. While we continue on our same upward trajectory, we fine tuned our values, available on the
facing page, to better reflect who we are and what we aspire to be.
Courage
Two major construction projects concluded this year - Cypress Hall and West Shore House - advancing the
housing master plan and making 57 percent of single-student housing new or renovated. Cypress Hall
opened in fall 2015 as the first LEED-certified facility on the main campus and is home to 330 students in
the new Human Sciences and Education Residential College. West Shore House was renovated and now
provides a new interim home for the Alpha Phi Sorority.
Inclusivity
This was also a year of change as the campus moved to be completely tobacco free to complement our
being smoke free for over a decade. We strengthened our visitation policies and completed the
installation of surveillance cameras to make our communities safer. We saw the retirement of the
Information Technology Residential College to make way for the opening of the Career Discovery
Residential College in Broussard Hall. We delivered on the years of planning with the replacement of our
legacy main-frame Housing Management System with StarRez, a state-of-the-art and best in class system.
Abide by the highest standards of
our profession to instill trust with
community members by creating
an environment of mutual respect,
openness, and truthfulness
Our staff and students continued to perform above and beyond to advance the department and
profession. Eli Jackson celebrated 50 years of service to LSU and the Department of Residential Life. We
had students and staff engaged both nationally and locally in service to the profession and community.
Student staff continue to amaze with a 3.37 cumulative GPA for RAs and a 6.0 satisfaction rating from
their residents on a Likert scale of 1 to 7 for the annual EBI Resident Satisfaction Survey.
Exhibit confidence and tenacity
to make bold decisions despite
challenges or difficulties and accept
full responsibility for the outcomes
Establish a respectful community
that seeks multiple perspectives and
embraces individual differences
Integrity
Stewardship
Utilize resources responsibly and
creatively to benefit present and
future members of the community
Teamwork
Collaborate to achieve common goals
through communication, commitment,
and support
There was a lot of hard work and dedication in the department in preparing and delivering the programs
that made this year a success. It was a labor of love and the following pages tell that story.
- Steve Waller
1
BU IL D I N G FO R T OD AY & TO MORROW
In September 2002, Residential Life presented a Comprehensive Housing Master Plan that outlined an aggressive schedule
for renovation and new construction within the housing system. Designed in conjunction with the LSU Master Plan, the
exciting changes were designed to improve the living-learning experiences for students who live on campus, and provide
Residential Life’s pillar in support of the LSU Flagship Agenda. The plan has been a living document with flexibility to adapt
to the changes over the years caused by natural disasters, fiscal challenges, enrollment changes, and increased demand for
housing. The plan has evolved to a rolling 30-year plan to revitalize our current inventory and build for the future.
Facility Upgrades & Improvements:
> Improved residence halls with the addition of living-learning
housing spaces, classrooms, and improved community spaces.
> The construction of Cypress Hall was completed on time and on
budget, and welcomed its first residents in August 2015.
> The renovation of the LSU Press House, now called the West
Shore House, into the new Alpha Phi greek house was completed
and welcomed residents in August 2015.
> Highland Hall basement was renovated to add classrooms, faculty
space, and staff space for the Science Residential College.
> Broke ground in May 2015 on a new sorority house on Greek
Row. Alpha Phi will move into this house once complete, making
room for a new sorority in West Shore House, the former LSU Press
building.
> Maintenance and infrastructure upgrades for new air handles
were completed in several buildings.
> The Pentagon Community courtyard now features improved
lighting, a fresh waterproofing to improve the integrity of the
historical buildings, a new roof on Jackson Hall, and a basketball half
court and ping pong table for all residents to enjoy.
> Bathroom upgrades were completed in Acadian Hall and Miller
> East Campus Apartments Buildings 5-8 received new air
conditioning units as the second phase of an ongoing project.
> Wireless exterior locks were installed on front doors at West
Campus Apartments for additional safety and security. These locks
are the first of their kind in our system.
Commitment to Sustainability:
> Cypress Hall will be the first LEED certified building on the main
LSU campus with a LEED silver designation.
> Hosted the seventh annual UNPLUG Energy Conservation
Of single-student housing is new
or renovated
$4.6 MILLION
Invested in facility improvements,
upgrades, and maintenance repairs
$26 MILLION
In new construction and complete
renovations in progress in 2014-15
29,000
Work orders processed
120
Custodial staff members - the
largest team ever
Competition where on-campus communities competed to reduce
energy and saved over $25,000 in electricity costs in one month
> Continued partnership with St. Vincent de Paul for collection
of unwanted items at move out
> Continued to offer in-house recycling
> 454 students completed the online “Pledge to Live Green”
Hall, with planing documents started for bathroom upgrades in
Broussard Hall.
> Allocated funds to an ongoing effort to install utility
> East Campus Apartments Buildings 10 through 12 went through
communities
phase 3 of a lighting and finishes refurbishment, including new
lighting in the living room, vinyl wood floors and carpet throughout
the apartment, and fresh paint.
2
> With safety and security as a top priority, all exterior exits and
more community spaces are equipped with cameras.
57 PERCENT
monitoring and reporting software and hardware in residential
> Continued to install water bottle filling stations in lobbies
as standard practice
3
WELCOME TO CYPRESS HALL
Cypress Hall opens as LSU’s newest residence hall and the first LEED-certified building on campus
After two years of construction, the LSU Department of
Residential Life & Housing celebrated the opening of its newest
residence hall, Cypress Hall, with an official ribbon cutting
ceremony in fall 2015.
learning spaces, storm water recovery systems, interior bike
storage rooms, energy-efficient mechanical systems, sustainable
finishes, and solar demonstration systems are the first of their
kind in on-campus housing at LSU.
The fourth new residence hall to open on campus in the last
eight years, Cypress Hall adds 330 beds to the campus housing
inventory and is the main LSU campus’s first LEED-certified
building. The LEED certification (Leadership in Engineering
and Environmental Design silver certification) recognizes the
sustainable building practices used in how the building was
designed and constructed, as well as how it will be maintained
and operated moving forward. Features like indoor-outdoor
The 109,446 square feet facility features three separate
towers of student rooms all connected by the ample common
living-learning spaces on the first floor. Students have large
multipurpose rooms, a computer lab, conference rooms,
lounges, and individual study rooms. The building design was
a collaborative effort between local firm Banie Carvell & Brown,
and Hanbury Evans Wright Vlattas of Virginia executed by
contractor Percy J. Matherne, Inc.
4
Rendering, 2013
October 2014
February 2015
“
The opportunities to live and learn go well beyond the classroom or
well beyond a faculty member’s office. They go into each and every
thing our students learn here when they’re working together in their
rooms or in a study area at 2 a.m. Living and learning go hand in
hand.”
- President and Chancellor F. King Alexander
“Students who live on campus their freshman year get better grades
and are retained in higher numbers. Any day we add beds to our
housing inventory it’s a good thing. The more beds we can have on
campus the better. This one is simply amazing. The opportunities
Cypress Hall has both facilities wise and to create community is
unsurpassed.”
- Vice President for Student Life & Enrollment Dr. Kurt Keppler
June 2015
August 2015
CYPRESS HALL
2 Years of Construction
330 Residents
109,446 Square Feet
2 Large Outdoor Courtyards
2 Smaller Courtyards / Classrooms
1 Studio for Kinesiology Classes
2 Indoor Classrooms
Sustainable Features:
• Use of low flow shower heads and toilets for water conservation
• Water bottle filling stations
• LED lighting and design choices to
capture natural daylight through
glass walls for interior lighting and light harvesting to aid in energy savings
• Energy monitoring through Building Management Software and system
• Occupancy sensors for lighting and ventilation control
• Solar panels collect energy for courtyard lighting
• Electric car charging station installed
• Designated parking spots for fuel-efficient vehicles
• Indoor bike storage
• Recycled construction materials, including asphalt from former parking lot where Cypress Hall was built
• Regionally based and shipped materials
• Bio swells in the courtyards control storm water run off to reduce erosion
• Low fume paint used
• Regionally appropriate landscaping
5
MOR E T H AN A J O B
Residential Life staff went above and beyond this year to advance the department and profession.
ON C A P I TO L HI LL
were the Res Life facilities team and a number of residence hall teams.
The custodial team also collected toys throughout December and
donated 500 toys to Toys for Tots.
Steve Waller travelled to Washington to represent university housing
professionals and ACUHO-I regarding the Affordable Care Act.
New policies under the law raise questions regarding student staff,
and in particular, resident assistants. Waller presented the United
States Treasury Department with reports about the responsibilities
and benefits of resident assistants, and how the new policies under
Affordable Care Act could impact these students and their role with
university housing.
GIVING MORE
SAFET Y FI R ST
GOOD WORK NOTICED
Residential Life received the 2015 Safety Award for a greater than
15% reduction in worker’s compensation accidents over the previous
two-year average. The department reduced accidents by 32 percent
last year and are one of only eight LSU colleges and departments to
receive the award.
Assistant Director for Staffing & Organizational Development Bill
Mattera was selected as the Advisor of the Year at the LSU Campus
Life 2015 Love Purple Live Gold Awards. Mattera was nominated
by Sarah Lungaro for his dedication as the Dance Marathon at LSU
advisor. Mattera started the Dance Marathon program at LSU which
has gone to break national fund raising records each year.
Executive Director Steve Waller educates Treasury
Department on the impact of ACA
Focus on safety earns Res Life accolades
HE A D O F T H E CLAS S
Renee Snider joins NHTI Faculty
The National Housing Training Institute (NHTI) through ACUHO-I
provides a thorough and intensive professional development
experience for new housing professionals. Director of Communications
& Administration Renee S. Richard-Gonce served as one of ten NHTI
faculty as mentors and instructors for participants with responsibilities
ranging from providing classroom instruction on a specific topic, and
facilitating small group discussions, to assisting participants as they
construct their individual professional development plans.
CAR I N G TI GE R S
Giving back to the greater community
Geaux BIG Baton Rouge continued to grow in numbers this year with
more than 1,300 students, faculty, and staff volunteering their time and
resources around the Baton Rouge area. Included in the volunteers
6
Lori Patterson surpasses Foundation Goal
Assistant Director Lori Patterson completed her term as Individual
Major Donor Chair for the ACUHO-I Foundation Board this year. She
served for five years in this capacity, and under her leadership the
committee met its goal of recruiting or recommitting 70 colleagues to
support the good works of ACUHO-I and raising close to half a million
dollars.
Bill Mattera earns two awards in one year
Mattera was also recognized by NASPA Region III as the James
E. Scott Outstanding Mid-Level Student Affairs Professional
Award recipient for demonstrating expertise in creating a campus
environment that promotes student learning and development, and
outstanding contributions in addressing the needs of students.
DEDICATED S ER V I CE
Eli Jackson celebrates 50 years of service
Eli Jackson celebrated 50 years of employment at LSU on February
18, 2015. Jackson was hired as a custodian in April 1964 and has
diligently worked in Residential Life his entire career.
“It’s all about helping people,” he said. “I see people and I help them
along the way. It’s been a joy for me. I just feel great to come and do
stuff where I can help people do things. It just makes me feel better,”
Jackson said. LSU President F. King Alexander attended the party to
give Jackson a plaque acknowledging his 50 years of service.
7
15 YEARS OF
RESIDENTIAL
COLLEGES
R ES I DE N TI AL C OL L EGES
Residential colleges are living-learning communities where first-year students with
the same major or interest live in a residence hall together, take courses together sometimes right in their residence hall, enjoy co-curricular programs in the hall, and
interact with faculty and professionals inside and outside of the classroom.
> Residential college retention rate was two percentage points higher than nonresidential college living options1
> Residential college four-year graduation rate was 4.5 percentage points higher and
the six-year graduation rate 8.5 percentage points higher, for students participating
in a residential college compared to those who did not participate in a residential
college2
> 1408 students served - the second highest enrollment in the history of the
residential college program
Since opening Herget Residential College in
2000, Residential Life has grown the livinglearning environment on campus to include
eight residential colleges and the Honors
House.
In fifteen years, the program has served more
than 13,000 students* and proven its success
with consistently helping students feel more
connected to LSU, and producing higher GPAs,
retention, and graduation rates than nonresidential college students.
> 52 courses were taught inside the residential colleges
> Dr. Chris Gregg, Science Residential College rector and university instructor,
earned the 2015 Dr. Marion “Soc” Socolofsky Award for Teaching Excellence. This
award is given to faculty in the LSU community that show commitment to their
students through teaching and mentorship.
Global Connections Residential College
(Humanities & Social Sciences)
87
2014-15 Residential College Occupancy
Agriculture Residential College (2008)
Business Residential College (2007)
Engineering Residential College (2007)
Global Connections Residential College (2012)
Mass Communication Residential College (2010)
Science Residential College (2009)
Non-Discipline Based:
Herget Residential College (2000)
Career Discovery Residential College
Science Residential College
173
Honors House
399
(2002/2014)
The Honors House
Career Discovery
Residential College
141
Engineering Residential College
338
A L L R ESI D EN TS
96.3% Fall 2014 Occupancy
5,441 Students
20 Residence Halls
2 Undergraduate
Apartment Complexes
*Excluding the Honors House
2.89
> More than half of all on-campus first-year students live in a residential college or
the Honors House
Discipline Based:
3.00
> The Career Discovery Residential College replaced the Information Technology
Residential College in Broussard Hall
90.7% Spring 2015 Occupancy
Mass Communication Residential College
91
Herget Residential College
303
Agriculture Residential College
82
8
1,2
Business Residential College
193
Information based on the Louisiana State University Residential Colleges Program 2014-15 Annual Report using the most recent data from 2013-14.
5,128 Students
86.6%
Retention Rate
(from first to second year)
ON OFF
Average Freshman GPAs
5.4%
higher than students who
lived off campus
9
MAKING HALLS INTO HOMES
Buildings transformed into homes and strangers into friends and neighbors when the Residential Life & Education team went to work in their
communities with intentional curriculum and new programs to make the living on campus experience transformational and fun for residents.
Highlights this year included:
> Hip Hop Showcase
In its inaugural year, the Hip
Hop Showcase showed 75
students how Hip Hop music
relates to college students. Both
local and student performers
were featured.
> Spirituality Awareness Panel
Student leaders shared
information about their
spirituality, led a discussion on
how various spiritualities can
coexist at LSU, and explored
similarities and differences
among various religions.
> Change Facilitators
Seven students served as
change facilitators in campus
communities. They were trained
on how to facilitate social justice
dialogues with residents, and
hosted 14 programs in the
residence halls.
> Farmers Market Bike Trip
Twelve students rode from
campus to the downtown
farmers’ market to learn about
the benefits of buying food
locally and the benefits of biking
instead of driving.
RAs @ A GLANCE
162 RAs
Student resident assistants in
on-campus communities
3.37 GPA
Cumulative GPA for RAs
21 DEAN’S LIST
RAs earned Dean’s List honors
MOVE-IN DAY 2014
More than 2,500 residents moved to campus on August 20, 2014 joining the
nearly 2,300 already settled into their new campus homes. Hundreds of volunteers,
including faculty, staff, President and Chancellor Alexander, and athletes helped
move boxes and welcome the class of LSU 2018 to campus. New services offered
this year as pilot programs included express move in, refrigerators for rent, and
ship-to-school options.
> Overheard online with #LSU18
“Move In Day was a success!
#geauxtigers #LSU18”
“Shout out to #LSU18 on your Move In
Day. Let’s make this year GREAT!”
“Nothing like the basketball team to
move you in #LSU18 #LSUMoveIn”
“Move In Day is finally here! BR Bound
#LSU18 #LSUMoveIn”
“Move In Day was better than
expected! Staff and the help crew were
everywhere. Awesome roommate and
family with a lot in common. Sigh of
relief for these parents!”-Robin Gaudet,
#LSU18 parent
16 HONOR ROLL
RAs earned Chancellor’s Honor Roll
2,118 PROGRAMS
Hosted in hall:
1050 passive and 1068 active
98 PERCENT
“
“The RAs in my community where I lived
as a freshman were my inspiration for
becoming an RA myself. Aside from the
incredible leadership opportunity, what
I love most about being an RA are the
connections and interactions I’ve had with
residents, other staff members, and the
community. Those are relationships that I
will carry with me beyond my time at LSU.”
10
- Alexa Badgerow, RA in ECA
Of first-year students and RAs
participated in CONNECTIONS, a oneon-one program where each RA meets
with each resident and helps connect
them with the community and campus
11
GOLDWATER RAs
Student Employees Excel in STEM
STUDENT INVOLVEMENT & LEADERSHIP
Residents don’t have to leave their community to find a variety of leadership opportunities.
LSU junior Mollie Smoak, an RA in WCA, was
named a 2015 Barry M. Goldwater Scholar, and
junior Katie Hogan, an RA in the Blake/Acadian/
McVoy community, also received an Honorable
Mention in the competition.
The Barry Goldwater Scholarship and
Excellence in Education Program’s
mission is to assist undergraduate
students in becoming professional
scientists, mathematicians and
engineers. Goldwater Scholarships
are widely considered one of the
most prestigious undergraduate
awards available to students of the
sciences.
“We are extremely proud of both
Mollie and Katie for being recognized this year
by the Barry M. Goldwater Scholarship and
Excellence in Education Foundation,” said LSU
President and Chancellor F. King Alexander.
“We commend them on their hard work and
commitment to pursuing careers in the STEM
field, and the entire LSU community joins in
celebrating their academic achievements.”
Both Smoak and Hogan are students in the LSU
Roger Hadfield Ogden Honors College and the
College of Engineering and members of the
Louisiana Science, Technology, Engineering, and
Mathematics, or LA-STEM, Research Scholars
Program.
Read more from Liz Billet’s feature article available at
lsu.edu. Photos and information courtesy of LSU Office
of Strategic Communications.
12
N RH H - H O N O R S O C I ETY
S tudent Conduct B oard
40 Student Leaders
15 Student Leaders
The National Residence Hall Honorary (NRHH) advocates for the
interests of residence hall students, provides opportunities for
their personal growth, and emphasizes recognizing outstanding
individuals who have contributed to the advancement of university
housing. LSU NRHH more than doubled its active membership from
the previous year, and is actively engaged in staff recognition.
5 NRHH Executive Board Members
35 Active Members
The Student Conduct Board provides students with the opportunity
to be actively involved in the educational disciplinary process of
the university. Through the Student Conduct Board, violations of
Residential Life policies may be addressed by the peers of the
person accused.
Residence Hall A ssociation
The LSU Residence Hall Association (RHA) is the student-led organization that represents the residential students’ voice with regards to both
programming and community improvements. Goals of the organization include improving life on-campus through intentional, outcome-based
programming, as well as building community and addressing resident concerns regarding policy, facilities, and other issues.
48 Student Leaders
6 RHA Executive Board Members
42 Community Council Executive Board Members
> RHA hosted its annual welcome back block party, crawfish boil, and
Splatterbeat events for the LSU community.
> RHA raised funds for programming through selling exam care
packages and linen packages to campus residents.
> Nine RHA students and two advisors represented LSU RHA at
the National Association of College and University Residence Halls
(NACURH) Conference in Fargo, ND May 21-25, 2015. The LSU
representation joined more than 2,200 delegates from across the United
States, Canada, China, South America, United Arab Emirates, and
Qatar. In addition to attending programs and learning ways to improve
LSU’s RHA, the LSU student delegation was recognized at the national
conference in a variety of ways:
> Nathan Kersker presented a team building program called “Do You Have What It Takes?”
> Connor Dizor finished second in a case study competition
> Jaymalisa Whatley performed a song in the Talent Show
> Kirkland Green & Pleason Underwood’s dance routine placed second in the Talent Show
13
COMMUNICATIONS & RECRUITMENT
The communications area increased its presence and engagement both in real life and online for current and prospective students. In
November 2014, the communications area began offering daily morning tours of the show-sell suite in Annie Boyd Hall. Opening the suite
for morning tours allowed an additional 470 guests who could not attend regular afternoon tours to get a glimpse of living on campus.
Expanding tour options contributed to an increase in daily tour guests, as did traveling to nine off-campus events with Enrollment
Management. Guests at the various events on and off campus and on tours ranged from prospective incoming freshman and their families,
high school counselors, school group tours, and current students interested in renewing their housing contracts.
In the digital realm, the team focused on strategic content creation such as better floor plans, videos, and photos which led to and increase
in followers and engagement across all social media platforms. The website was also revised to focus on a prospective student’s needs and
ease of use in preparation for a site redesign in 2015-16. Branded email marketing was also introduced this year as a recruitment tool.
FAMILY & GRADUATE HOUSING
Two apartment complexes serve the university’s graduate and family populations Edward Gay Apartments and Nicholson Apartments. As the revitalization of the Nicholson
Drive corridor continues - now called the Nicholson Gateway Development - residents
in Nicholson Apartments were notified this year of demolition plans and time lines and
began transitioning to Edward Gay Apartments.
486 total residents • 80% occupancy
260 renting students
61 roommates, 64 children, 59 spouses
47 post docs, research associates, visiting scholars
STUDENT STAFF
From Taiwan, China, India, Africa, Colombia, and the United States
Speak 18 languages and dialects between them
Highlights this year include:
> Changed from semester to academic
year contracts
> Set up emergency apartments with
used furniture from the departmental
warehouse to put residents in overnight for
maintenance emergencies
Daily Tours
13,485 Guests
20.22% increase from 2013-14
Busiest months: March, June & July
18 On-campus events • 10 Orientations
11.4%
increase in
likes to
3,890
42.4%
increase in
followers to
2,084
268%
increase in
followers to
704
9 Off-Campus Events
1,792 Prospective Students
14
Social Media Presence & Engagement
53.4 % 15.9%
increase in
increase in
followers to
856
video views
136,831
lifetime video
view total
> Instituted a more streamlined inventory
system to better utilize resources
> Fully staffed maintenance crew for the
first time in four years worked more than
1,700 work orders
> Re-purposed the stoves, refrigerators,
and window units from demolished
Nicholson Three to other buildings
> Turned over half of the inventory - 247
apartments - in a timely manner for new
residents and spent $400,000 on updates
3.9
Cumulative GPA
> Reduced checkout appeals for the
second year in a row by 29% by having
resident managers conduct pre-checkouts
Resident managers responded to over 900
calls/complaints/emergencies, performed
checkouts, and greeted all new residents
> Provided welcoming move in bags
> Undergraduate residential colleges
hosted a Halloween costume party with
face painting, a space walk, cotton candy,
and trick or treating for the community’s
children
> University laundry vendor Caldwell and
Gregory donated 20 turkeys to families
> Hosted door decoration contests for all
the major holidays
> Children from 27 countries participated
in the office tree decorating contest and all
went home with their own ornament kit
15
STAYING CONNECTED & SECURE
The Information Systems team kept Res Life on the leading edge of technology in networking, web, and information and security systems,
while providing on-going support for students, faculty, and staff members as well as colleagues in the Division of Student Life & Enrollment.
Highlights this year included:
• Provided support for the Res Life housing management system, Res Life mainframe system, online assignment applications and processes, Residential Life website, 7 databases, 12 physical servers, 15 virtual servers, 720+ wireless access points, 275+ administrative computers, 13 smart classrooms, 2 media rooms, 16 student computer labs, 40 email workstations, 45+ cell phones, 300+ online card access doors, 2000+ offline card access doors, and 40 digital signage displays.
• Provided support for administrative staff computers for the Division of Student Life & Enrollment including 110+ computers, numerous peripheral and mobile devices, and 4 servers
• Continued to provide wireless services and support for all 5,900+ on-campus residents, Residential Life staff, and Residential college faculty and staff
Smart classrooms
• Replaced classroom technology in West Hall’s Business Residential College classroom
• Replaced classroom technology in South Hall’s Mass Comm Residential College classroom
• Installed two new smart classrooms in Cypress Hall
Card Access & Axis TV
• Implemented online and offline card access and at Cypress Hall
• Installed 14 new digital signage setups in Cypress Hall
• Updated screen layout for all Axis TVs
Computer Labs, Email Stations & Preventive Maintenance
• Upgraded and added computer hardware in computer labs in South Hall, WCA, Miller, Herget,
Pentagon and the new computer lab in Cypress Hall
• Reimaged all computer labs and email stations with updated computer lab image
• Completed computer preventative maintenance of all Res Life and division’s staff computers
Special Projects
• Implemented a chat server to increase ease of communication for full-time staff
• Provided technology support for 13 freshman, transfer, and Tiger Bridge orientation sessions
• Provided technical assistance to the 2015 Graduate School of Banking conference in ECA
• Completed migration of three virtual servers to new Esxi server environment
• Completed the expansion of wireless access points in the WCA complex and North Hall
• Purchased, configured and implemented 20 iPads into Res Life Facility Services
• Completed maintenance database upgrade including resolution of multiple issues and two days of on site training
• Installation and implementation of Backupexe server software as a key component of the department’s disaster recovery process
• Migrated remaining Windows 2003 servers to Windows Server 2012 to be in compliance of Microsoft server 2003 end of life
• Completed 2015 Residential Life technical training conference
16
STAR REZ
New Housing Management System
Residential Life’s new Housing Management
System derived from the university’s initiative to
upgrade a legacy system to a modern enterprise
system. Implemented in October 2014 after
several years of research and foundational work,
Star Rez will allow communication and interface
with the university enterprise system, provide
many cutting edge features and modules, online
process enhancements for students, mobile
options for staff, and other benefits. Extensive
training prepped for this adoption of Star Rez that
marks the first time that Residential Life IT will
independently manage and support the housing
management system, including:
•
Online applications
•
Online contract renewals
•
Core database management with mainframe
integration
•
Preferences inventory for roommate
searching and matching
•
Room and roommate self-selection
•
Web services for importing student damage
and key charges
•
Client, web, and mobile applications
•
Mainframe and third party interface and
report integrations to provide data for Res
Life and other campus departments
SUMMER CONFERENCES
Each summer, Residential Life provides on-campus conference housing
accommodations for a diverse collection of groups including athletic and cheer
camps, professional workshops, and college immersion programs. By housing
such a wide range of groups, the department is able to attract potential future
LSU students and residents while generating revenue.
A team of student conference assistants and summer ACUHO-I interns run the
conference program with the Residential Life conference manager.
9,600 Youth & Adult Guests
58 Summer Camps & Conferences
34,500 bed nights logged
Service-based and professional groups
16%
College prepatory, leadership or
academic programs
21%
Athletic or cheerleaing groups
41%
College transition programs
22%
17
STAFF ACCOMPLISHMENTS
Presentations
Aldana, Maylen, Associate Director- Student Success and Assessment, and Henriquez, Julie, Graduate Assistant- Housing
When Resident Assistants are Students in Crisis, ACUHO-I, Orlando, FL, June 2015
Aldana, Maylen, Associate Director- Student Success and Assessment, and Henriquez, Julie, Graduate Assistant- Housing
The State of Latinos in Higher Education
in Region III, NASPA, New Orleans, LA:
March 2015
Aldana, Maylen, Associate Director- Student Success and Assessment, and Henriquez, Julie, Graduate Assistant- Housing
Establishing Grassroots Efforts to Build Effective Sustainability Initiatives, SEAHO, Mobile, AL, February 2015
Impact of Role Perception Among Custodial and Live-in Staff Members on our Service to Students, SEAHO, Mobile, AL, February 2015
Aldana, Maylen, Associate Director- Student Success and Assessment,
and Stewart, Holly, Residence Life Coordinator
Branching Out: Utilizing Assessment to Provide a Stronger Foundation, SEAHO, Mobile, AL, February 2015
Aldana, Maylen, Associate Director- Student Success and Assessment,
Stewart, Holly, Residence Life Coordinator, and Richard-Gonce, Renee, Director - Communications & Administration
Branching Out: Utilizing Assessment to Provide a Stronger Foundation, SEAHO,
Mobile, AL February 2015
Henriquez, Julie, Graduate Assistant- Housing
Speed Mentoring for the Races Panel, SEAHO, Mobile, AL, February 2015
Hyde, Jonathon, Director Residential Life & Education in collaboration with University of Iowa and Infinity Martinez 18
Consulting
People as Mascots in Sports and
Education: Ethical Implications for Social Justice and Identity Development, NASPA, New Orleans, LA, March 2015
Hyde, Jonathon, Director Residential Life & Education
NASPA Blog Post about partnerships between campus law enforcement and student affairs, naspa.org, 2015
Mattera, William, Assistant Director Staffing and Organizational Development, and Adams, M.
The Right People, Place and Time: The Art and Science of Pro Staff Selection, ACUHO-I, Orlando, FL, June 2015
Working with your University, Dance Marathon Leadership Conference, Chicago, IL, July, 2014
Working with your University, Children’s Miracle Network Celebration, Orlando, FL, November, 2014
Waller, Steve, Executive Director
Facilities: Stop Day Dreaming, Talking Stick, November + December 2014, 32 (2), 28-30, 55. Columbus, OH, ACUHO-I
Stewart, Holly, Residence Life Coordinator, and Cannella, Katie, Coordinator
That New Professional Over There,
LACUSPA, New Orleans, LA, September 2014
Bynum, Brittany, Graduate Residence Director
Volunteer, NASPA, New Orleans, LA, March 2015
NASPA Graduate Associate Program representative for LSU
Stott, Ramo, Residence Life Coordinator
Assessing Learning in Student Affairs Graduate Programs Using ACPA/NASPA Competencies, SACSA Conference, Louisville, KY, November 2014
David, Catherine, Associate Director - Communications & Development
Immediate Past Chair, ACUHO-I Marketing & Communications Committee
Waller, Steve - Executive Director
How Might the Fair Housing Act Impact Campus Housing of the Future?,
ACUHO-I, Orlando, FL, June 2015
The Affordable Care Act: The Journey to Washington, ACUHO-I, Orlando, FL, June 2015
Publications
Professional
Involvement
Aldana, Maylen, Associate Director Student Success and Assessment
Louisiana Representative for the NASPA Latina Network
Harper, Devin, Graduate Residence Director
Volunteer, NASPA, New Orleans, LA, March 2015
Harrinarine, Candace, Graduate Residence Director
Volunteer, ACUHO-I, Orlando, FL, June 2015
Volunteer, NASPA, New Orleans, LA, March 2015
Stott, Ramo, RLC, McCluskey-Titus, P., Poffenbarger, C., Ballard, K. (2015).
Using professional competencies to
assess learning in student affairs graduate programs. Progressive Measures, 10(1), 4-12.
Henriquez, Julie, Graduate Assistant - Housing
Louisiana Representative for the NASPA Region III Latina Network
Volunteer, ACUHO-I, Orlando, FL, June 2015
Pena, Sophia Seiverth, Residence Life Coordinator
NASPA Blog Post about Center for
Women’s Candid Conversations, naspa.
org, February, 2015.
Horne, Ricardo, Residence Life Coordinator
Volunteer, NASPA, New Orleans, LA, March 2015
Hyde, Jonathon, Director Residential Life & Education
Co-Chair, Local Arrangements for Registration, NASPA Conference, New Orleans, LA, March 2015
Academic article reviewer for the College Student Affairs Journal and the Journal of College & Character
Co-Chair of the American College Personnel Association (ACPA) Committee
on Ethics
Leadership board for NASPA
Awards Chair, Campus Safety and Violence Prevention Knowledge Community
Lyon, Sarah, Graduate Residence Director
Volunteer, NASPA, New Orleans, LA, March 2015
Mattera, William, Assistant Director - Staffing and Organizational Development
NASPA Louisiana State Director
Patterson, Lori, Assistant Director
ACUHO-I Foundation Board’s Individual Major Donor Chair
Pena, Sophia, Residence Life Coordinator
Volunteer, SEAHO, Mobile, AL, February 2015
Volunteer, NASPA, New Orleans, LA, March 2015
Rockett, Karen, Director - Housing
ACUHO-I Exhibits Committee, Orlando, FL, June 2015
ACUHO/APPA Facilities Committee
Stewart, Holly, Residence Life Coordinator
SEAHO Grad Issues and Involvement Committee
SEAHO State Representative on Governing Board
LAHO Louisiana Representative on
SEAHO state board
LACUSPA 4 Year Member Representative
Trahan, Celena, Associate Director - Housing Operations
ACUHO-I Exhibits Committee, Orlando, FL, June 2015
NASPA Local Arrangements Committee, New Orleans, LA, March 2015
Waller, Steve - Executive Director
Appointed by ACUHO-I to negotiate Affordable Care Act’s concerns with the U.S. Treasury
Member of the ACUHO-I Public Policy Advisory Committee
Resident Assistant of the Year Adrianna Castilla, Horseshoe Community
Wells, Monelle, Assignment Coordinator
Conference Chair, 2015 Equipping Resident Assistants Conference
Personal Responsibility Program of the Year
Commitment to Cleanliness, Horseshoe Community
Awards &
Accomplishments
Aldana, Maylen, Associate Director Student Success and Assessment
ACUHO-I Stars College Faculty Member
Jenkins, Darron, Leadership Graduate Assistant
Alpha Phi Alpha Fraternity Martin Luther King Social Justice Award
Mattera, William, Assistant Director - Staffing and Organizational Development
NASPA Region III James E. Scott Outstanding Mid-Level Student Affairs Professional Award
2014 LSU Division of Student Life & Enrollment Newcomer Award
2014 Advisor of the Year, LSU Campus Life
Richard-Gonce, Renee, Director - Communications & Administration
NHTI Faculty
Smoak, Mollie, Resident Assistant
2015 Barry M. Goldwater Scholar
Wesserling, Christine, Residence Life Coordinator
2015 Regional Entry Level Institute Participant
Internal Awards
Staff of the Year - Miller Hall
Coordinator of the Year - Scott Lundgren,
Residence Life Coordinator, Res College
South West
Graduate Assistant of the Year - Kelsy
Moeller, Res College North
Rising Star - Jake Heflin, Laville
Academic Partner - Cindy Seghers
Academic Responsibility Program of the Year
As the World Turns: Science Blogs Make a Difference, Horseshoe Community
Wellness Responsibility Program of the Year
Throw What You Know, Herget Hall
Social Justice & Service Responsibility Program of the Year
A Walk In Their Shoes, Pentagon Community
Sustainability Program of the Year
Thirsty Thursday, Horseshoe Community
RHA Program of the Year - How Well Do You Know Your Roommate, Herget Hall
RHA Community Council Member of the Year - Kirkland Green, Annie Boyd Hall
RHA Tiger Paw Award - Mathew Carrol, East Laville Hall
RHA Distinguished Service Award - Hannah Clotiaux, Herget Hall
RES L I F E STAFF
Residential Life remains one of the largest employers on the LSU
campus with 597 full-time and student employees going above the
call of duty to serve residents by living our mission, vision, and values
in our everyday actions.
EMPLOYEE DISTRIBUTION
397 Student
157 Classified
43 Professional/Unclassified
STUDENT
EMPLOYEE DISTRIBUTION
162 Resident Assistants
140 Desk Assistants
23 Graduate Assistants
19 Student Computer Technicians
15 Tour Guides
14 Office Assistants
14 Undergraduate Conference Assistants
5 ACUHO-I Interns
5 Resident Managers
RHA Advisor of the Year - Sarah Lyon, Herget Hall
RHA Making Great Strides Award- Danielle Dreeszen, Communications
RHA Community Council President of the
Year - Emily Whiteford, Herget Hall
RHA Community Council Cup - Herget Hall
RHA Distinguished SWACURH Delegate
- Michael DeJean, East Laville Hall
19
FISCAL RESPONSIBILITY
SOURCES OF REVENUE • FY 2014-15
Investment Interest
1.2%
Cable TV
3.0%
Other
0.9%
SOURCES OF EXPENDITURES • FY 2014-15
Telecom
3.4%
Supplies
3.7%
Commissions
0.4%
Forfeited Deposits
0.1%
Greek Houses
0.1%
Conference Rent
3.1%
Apartment Rent
4.9%
University Surcharge
7.2%
Other
1.0%
Personnel
33.9%
Utilities
8.0%
Operating Services
12.6%
Debt Service
30.2%
Residence Halls
86.2%
EXPENDITURES BY TYPE • FY 2014-15
Cable TV
3.3%
Other
3.0%
Apartments
5.6%
20
REVENUE BY SOURCE • FY 2014-15
Other
5.7%
Greeks
1.0%
Conferences
3.1%
Residence Halls
87.1%
Student Rent
91.1%
21
99 Grace King Hall
22
Baton Rouge, LA 70803
225-578-8663
reslife@lsu.edu
lsu.edu/housing