affinnova’s design audit • Reveals consumer perceptions of packages • Provides design brief guidance for new product packaging or refreshes • Answers the following key questions: – Does your packaging stand out on the shelf or is it being overlooked? – Is the pack reinforcing the brand character or diminishing it? – What opportunities are there to differentiate your brand or improve your design? – When packages change in your category, what’s the impact for your brand? how it works Consumers are asked to evaluate packaging through a series of exercises online. A Half of consumers were only asked personality questions about brand names (A) The other half were only asked personality questions about the designs (B) Brand Personality Exercise Eye Tracking Shelf Exposure B 3x Word Association Exercise Click & Comment Exercise Pack Personality Exercise what you learn The resulting insights allow brands to compare and evaluate their packaging against competitors based on shelf stand out, pack personality and consumer likes and dislikes of specific design elements. Shelf Standout Performance Design Personality Profile (from eye tracking exercise) (from pack personality exercise) Open-end Word Associations Design Likes & Dislikes Design vs. Brand Personality (from word association exercise) (from click & comment exercise) (from brand and pack personality exercises) Packs included in pet category analysis France Wet Cat US Wet Cat US Dry Dog 10 packs October 2013 600 base size 12 packs August 2013 600 base size 12 packs August 2013 600 base size Use large (real) pet images to set your pack apart. Large pet images attract more attention than small images, or no image at all. AVERAGE INDEXED SHELF IMPACT OF PACKAGING BASED ON WEB CAM EYE TRACKING FINDINGS BASED ON ALL PACKS INCLUDED IN THE STUDY VISIBILITY: Percent of consumers looking at the design in the first 4 seconds SHARE of ATTENTION: Percent of time the average consumer spends on each design in the first 4 seconds Because they are emotional, animal faces tend to capture a lot more consumer attention and interest than other areas of your pack. Show a pet with a purpose. Showing a pet without any clear context or action can hinder brand equity. Pets in action see a boost. Pet with NO context/action Pet with context/action Different pet contexts can strongly drive different strategic equities Pack personality improved overall equity for the brand Make your claims stand out. Clear, simple, high-font claims away from brand name can be effective, whilst smaller font claims under brand name get lost. On average, standout claims get 8x the attention vs. claims buried under the brand. Visualize your claims to capture more attention, increase appeal and elevate brand equity. On average, text claims within a visual icon get 2x the attention vs. just text claims Portraying food on a plate gets a more positive reaction Portraying food on a plate gets a more positive reaction and interest, than showing it in a bowl. positive Consumer 39% Consumer 9% Likes Dislikes polarizing 24% Consumer Likes 20% Consumer Dislikes If you want to build brand equity for premium, make the food look more human. Use color to your advantage. Packs with bright, blocked colors stand out better on shelf. VISIBILITY: Percent of consumers looking at the design in the first 4 seconds SHARE of ATTENTION: Percent of time the average consumer spends on each design in the first 4 seconds 21 what do successful packs have in common? Large images of pets shown in action or context Simple visual representations of claims and key messages – set clearly apart and not lost under the brand name Food imagery that speaks to pet owners view of pets as humans Bright colors that capture and hold attention want more? Contact Affinnova for more information or watch this short video on Affinnova’s Design optimization solutions. www.affinnova.com