october 2010
Guide to the Latest Updates in Information Technology
Projects and Success
Stories 2010
2
Digital Printing Evolution
Partner’s News
Recently Launched
New Partnerships
PRO TECHnology Installs Centralized Back Up Solution
for Mohammed Bin Rashid Housing Establishment
Events
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6
8
10
11
PRO TECHnology has successfully
installed the centralized backup solution
for Mohammed Bin Rashid Housing
Establishment.
In line with the aims of the government to boost sustainable development for local resources
by upgrading government performance, MBHE appointed PRO TECHnology to implement a
sophisticated high-end backup system.
Based on IBM eServer Blade Center Technology, Qualstar tape library and StorageFlex Raid
Systems the solution adds value to the organization due to scalability, operational flexibility, cost
efficiency, virtualization and infrastructure facilities along with the fact that this server will maintain
(Cont. Page 2)
Successful Deployment of Data Protection and High
Availability Solutions at Ajman Municipality
Ajman Municipality appointed PRO TECHnology to implement
solutions that would serve the organization’s requirement for having a
secure technology to backup data.
PRO TECHnology’s consultants recommended Symantec, its longtime partner and world leader in storage and backup.
The solution chosen for implementation at Ajman Municipality consists
of both Data Protection & High Availability. Symantec Netbackup 7 serves the purpose of
backing up the municipality’s critical Exchange, Oracle, SQL, & Share Point applications,
whereas, Symantec Storage Foundation is used to cluster the applications making them
highly available achieving the IT Department’s goal to support Ajman municipality in
providing the best assistance to its customers.
Moreover, data protection, disaster recovery and business continuity solutions implemented
allow municipality’s IT department back up their critical data and applications rapidly and
securely, manage them easily and ensure they remain protected and compliant.
Katie Spurgeon of Symantec with Shaban Al Ahmad, Eyad Shanableh and
Haresh Bakhru of PRO TECHnology
PRO TECHNOLOGY : Another Award from SYMANTEC
PRO
TECHnology
received
Symantec
‘Outstanding Achievement Partner FY10
Award’. PRO TECHnology has maintained a
strong business relationship with Symantec
that now spans a prolific eleven years. As one
of Symantec’s most trusted partners, it has
been granted extensive access to the software
company’s marketing, sales and technical
resources with an additional focus on joint
planning and the development of mutually
beneficial customer relationships.
“We are very proud to have received this award,
which reiterates our commitment not only to
our valued partner - Symantec, but also in
addressing the growing demand for robust and
state-of-the-art IT and security solutions in the
region,” said Jamal Maraqa, Managing Director,
PRO TECHnology”.
After thriving in today’s competitive market,
PRO TECHnology is gearing up to offer more
solutions through effective strategic partnerships
and ensuring the diverse demands of customers
being met qualitatively.
Launching the First 3-D Printer in the World! Full Story on Page 4
PROJECTS & SUCCESS STORIES
PROJECTS & SUCCESS STORIES
Centralized Backup Solution .....
PRO TECHnology Delivers
Media Asset Management
System to King Khaled Eye
Specialist Hospital in KSA
PRO
TECHnology
supplied King Khaled
Eye Specialist Hospital
in Riyadh, KSA with the
state of the art media
asset
management
system.
Designed
by Canto, a leading supplier of digital asset
management solutions, it will assist the hospital
staff to centralize the scattered digital assets
and help them search, find and retrieve medical
documentation and patients’ eye images with
the possibility to create notes and custom-made
data fields.
The system is OS independent and allows
different platform users to have access to
thumbnails and previews of all the images and
medical data from any station. There is an option
to have several logged in users at the same time.
The system is fixable for future upgrades to
accommodate the growing numbers of users
and medical records. Its other distinguishable
features include the option to publish the content
on the Internet and give user access to patients
or personnel to download the relevant data. The
module built into the system allows for possibility
to back up the assets to a remote location
throughout a URL.
( cont. from page 1)
the policy and schedule information to trigger backup
jobs.
PRO TECHnology Deploys
POC for Live Streaming
System to
WorldCall
Telecom Ltd.
PRO TECHnology has successfully implemented
a proof of concept solution for live streaming
system for a Pakistani Telecommunications
Provider WorldCall.
Due to working closely with the Technical
team of Bond Communications, region’s
leading system integrator, the system has
successfully presented the capabilities to
provide a sophisticated live streaming to mobile
users of Bond’s client WorldCall, Lahore based
telecommunications company.
The system allows mobile users to view live
video streams on their iPhones and other
intelligent mobile devices, through the use
video encoders to resize the video. This secure
streaming system allows subscribers to follow
their favorite programs and live shows wherever
they are using 3G connection.
The server also addresses government’s requirements
for environmentally friendly solutions as its rate of
power consumption is low. Installing an advanced
solution like centralized backup will immensely benefit
Mohammed Bin Rashid Housing Establishment in its
day-to-day operations. PRO TECHnology’s scope of
work included pre-installation planning, installation,
configuration, tuning and testing, validation, knowledge
transfer, acceptance and sign off. Eyad N. Shanableh,
Senior Business Consultant at PRO TECHnology,
commented:”Our highly qualified technical consultants
were involved in every aspect of project planning
and implementation as well in high-level consulting
services. We continue to provide services and solutions
to address the growing demand for storage, security
and communication solutions despite the current
economic crisis and we are pleased to have worked for
Mohammed Bin Rashid Housing Establishment.”
“We have chosen PRO TECHnology to implement
the installation of our new centralized backup solution
because of its reputation as one of the leaders in such
projects,” said Yaqoub Ahmed AL Hosany, IT Director,
MBHE. He added:”In line with our aim to provide
outstanding public service to large industrial businesses
in Dubai, we were looking to implement advanced
software and backup solution for our daily operations.
We appraise PRO TECHnology for their excellent
work as we are very pleased with the installation of
the new system, and we are looking forward to future
collaborations with them.”
Metro Station Opening: Get
Down, Get In, Walk In
DICOTA ME Strengthens its Alliances over the
Region:
Dicota of Germany, renowned for high quality stylish Carry Cases and accessories
for Notebooks & Tablet PCs, announced the signing of extremely promising
agreements in Iran and Kuwait. It has collaborated with Abdul Aziz Saoud Al Babtain
Group Of Companies in Kuwait and The Ruypod Company in the Iranian market.
Dicota ME with its new alliance with Ruypod Company gets access to the growing
Iranian information technology market, where Ruypod Company has challenged
more than 45 per cent of market share by year 2012. Ruypod Company focuses in
We anticipated this for almost a year and now it is official:
Business Bay Metro Station (or PRO TECH station as our
staff and clients refer to) is set to open on October 15th.
Located literally few steps away from PRO TECHnology’s
EVO showroom and Apple Authorized Service Centre (and
Noor Islamic Bank signed an agreement with PRO TECHnology to reward its
since its construction began. Just a thought of traffic and
parking problems being solved made us excited, not to
mention the increase in customer flow to the showroom.
To celebrate the opening and welcome new clients who
might have never known that their Mac or “Mac care” is
just around the corner, PRO TECHnology decided to
ADDVANTAGE customers with the chance to win Apple Gift Vouchers worth
AED 40,000 in their lucky draw held for two months (from September 7, 2010 to
November 6, 2010), where there will be a total of 12 lucky winners. ADDVANTAGE
is a gateway to an unbeatable banking experience of superior services, savings,
and privileges that customers deserve. This tie up has given PRO TECHnology the
opportunity to establish strong relations
redesign the showroom completely, from entrance graphics
with UAE’s renowned bank and cater its
to interior decoration, to give it even more upbeat and
privileged customers in an exciting and
attractive look. But most importantly, we have worked on a
just take a look, will not leave without something exciting in
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like electrical and electronic appliances as well as foodstuff and consumer goods.
was causing a hype among our colleagues and clients
PRO TECHnology was awarded a tender to supply 300 laptops to one of the leading media organizations,
Abu Dhabi Media Company, in line with ADMC’s aim to standardize the hardware. Company staff now
uses Apple MacBook Pro 13” as a standard reliable machine from Apple. Thanks to Intel Processor it
works not only on MAC operating system, but on Windows as well.
Newly launched The FileStore N8000 family of products offer a complete, highly scalable, highly available file serving solution.
The FileStore N8300 is a hardware appliance version of the Symantec FileStore soft appliance product.The combination
of Symantec’s FileStore software and highly reliable hardware creates an easy-to-configure and high-performing solution
designed from the ground up to meet the most demanding file serving needs. Key benefits include simple installation and
easy-to-manage, integrated applications such as dynamic storage tiering, data protection and anti-virus, active-active failover for fast recovery and cost savings,
active-passive failover for fast recovery and the highest performance, dynamic server and storage expansion with no downtime self-configuration for minimal
administrative intervention. As acknowledged by Symantec, PRO TECHnology has sold the first three systems in the Middle East to Al Shorouq TV and Abu Dhabi
Commercial Bank.
the commercial activity of the company has expanded to many commercial fields
Noor Islamic Bank Co brands with PRO TECHnology:
number of great deals- promos, special offers and bundles,
New Symantec FileStore N8000 first sold by PRO TECHnology
of Kuwait’s market leader, ABDUL AZIZ SAOUD AL-BABTAIN & SONS CO. Today
less than one minute walk from the Head Office) the station
PRO TECHnology Helps Abu Dhabi Media Company
Standardize Organization on MacBook Pro 13”
This move will allow the media giant to standardize the hardware and deal with only one service center- Pro Assist of PRO TECHnology, which will help reduce
costs and hustle relating to arrangements with several service providers. PRO TECHnology has supplied a 3-year-warranty on each laptop to cope with the
standard government warranty terms for the big organization.
Mobile Computing. Another remarkable association of Dicota ME has been with one
professional manner. The winners of
the Apple gift vouchers can redeem the
so that any showroom visitor, no matter if they came with
vouchers ranging between Dhs.5,000 to
a clear intention to buy software, hardware or accessory or
Dhs.10,000 at the PRO TECHnology’s
showrooms- EVO Sheikh Zayed Road or
a shopping bag.
EVO Media City.
PRO TECHnology implements Red Hat Enterprise Linux for Real Estate
Department, Government of Sharjah
PRO TECHnology was appointed by the Real Estate Department, Government
scheme. Red Hat Enterprise Linux offers highest level of
of Sharjah to develop and implement a complex high availability data system
performance and stability- crucial for any organization that
that would be able to support the entire workflow of the organization.
strives to operate efficiently.
PRO TECH’s engineers designed a scheme based on IBM eServer which
Since the system currently supports the whole workflow of
incorporates Red Hat Enterprise Linux Operating system, Oracle database
the department: from data entry to HR operations, inventory
application and storage foundation from Symantec. After the implementation
control and attendance records it must be stable, secure and reliable- the criteria
four trainings were organized for IT department staff to allow them to manage
that it more than satisfies. Scalability is another important factor in place as the
the system in a professional way on their own.
department plans to use the system for its growing number of operations one
Linux has a reputation for being a very secure and powerful operating system.
of which is the development of a customer service website that will be entirely
Red Hat has extended Linux’ security advantage by developing a layered defense
based on the system.
october 2010
3
TECHNOLOGY UPDATES
DIGITAL PRINTING EVOLUTION
LAUNCHING WORLD’S FIRST 3-D PRINTER
Nano Technology - Advanced Technology that Adds to the Overall Finesse!
extremely augment inks fluidity. If nozzles are
blocked up ordinary ink cannot traverse, but
ink with nano particles can pass through easily.
Moreover, they clean up the nozzles without
damaging the printheads. NANOink raise the
lifetime of the printheads by 30%.The main
advantage for the clients is the increased tint
with which the picture become brighter. As nano
particles are round-shaped, they play a role of
light diffusing lens causing the glow effect.On
the final note, nanotechnology enhaces stability
of ink behavior in the printheads, increases
shelf life and resistance to external factors. And,
of course, ink with nanoparticles favor cleaning
the printheads!
Nanotechnology, also known as “nanotech”,
is the study of controlling matter on an atomic
and molecular scale. Usually, nanotechnology
deals with structures sized between 1 to 100
nanometer in at least one dimension, and
involves developing materials or devices within
that size. Materials reduced to the nanoscale
can show different properties compared to what
they exhibit on a macroscale, enabling unique
applications.
Sun Innovations unique ink Sunflower NANOink,
used in the UV-LED printers is produced with the
principles of nanotechnology. Nanochemicals
used in the ink consist of solid microspheres,
which can compare with diamonds in the sense of
firmity. Being round-shaped, these microspheres
USB3: THE ROCKET SPEED STORAGE DEVICE
The Universal Serial Bus (USB) has done wonders for creating
a standard interface on PCs. Prior to the USB port, PC’s were
a mishmash of various proprietary ports, often single-vendor
efforts, without any effective means for transferring files between
two PCs. The USB 3.0 is an update to the popular standard
external data transfer interface and successfully has generated
a lot of interest among the tech-savvy.
USB 3.0, also known as SuperSpeed USB, has throughput of
up to 5 gigabits per second. That’s even faster than the 3 Gb/
sec of SATA hard drives and 1 Gb/sec. of high-end networking
The ambience of every physical structure is a strong determinant
of the impression every individual carries along in their minds.
With this perception, PRO TECHnology, in collaboration with Sun
Innovation, has recently launched the unique NEO UV-LED based
hybrid printer in the Middle East and Africa. PRO TECHnology,
Sun Innovations sole supplier in the region, through this printer
seeks to offer attractive, unique and exemplary solutions for home
accessories, interior decoration and more.
“This cutting edge technology offered by Sun is the only printer
doing 3D printing in the world and is perfect for numerous
applications on different types of materials, in seven different
colors. Our collaboration with Sun Innovations is a true evolution of
our relationship in the highly competitive UAE market, where this
printer would be an optimal key for every interior designer.” Says
Mr. Jamal Maraqa, Managing Director, PRO TECHnology.
The NEO UV-Led based printer is the best for profitable curving
as it offers high levels of efficiency, low energy consumption,
eco-friendly usage and is an overall boon to attain qualitative
and unambiguous prints on almost anything one can think of,
thereby being able to lure several prospects in search of exquisite
interiors. It has limitless applications on almost all substrates up to
a thickness of 200mm.The NEO UV-LED printer uses advanced
LED curving technology with a life of 45,000hours.This printer is
now available in two sizes, 1.6M and 2.5M, at PRO TECHnology
and would also be showcased at the most awaited business forum,
GITEX 2010, with an aim to drive effective business development
solutions for customers in search of adept printing options. There
is also provision of live demonstrations on request for individual
prospects. Though the sales have already started with a UAE
based reputed organization for interior decorations as well as
proficient clients in Egypt, Syria and KSA yet this is just a mild
stepping stone towards achieving higher peaks of establishment
in the MENA region, for PRO TECHnology and Sun Innovations.
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in the home.
It would take 14 minutes to transfer 25GB of data over USB
2.0, but just four minutes with USB SuperSpeed. The USB
Implementers Forum, which coordinated development of the
spec, used the same physical plug with both USB 1.0 and
USB 2.0, so it was possible to plug a 1.0 device into a 2.0 port,
or a 2.0 device into a 1.0 port whereas the USB 2.0 device
simply ran at 1.0 speed.The edge of a USB 3.0 plug is colored
blue so which indicates that it’s a 3.0. The USB 3.0 cable has
nine wires, compared with the five in a USB 2.0 cable, even
though it’s the same thickness. USB 3.0 SuperSpeed has
a higher power draw due to which it can get up to 50% more
power through the port than through 2.0. The future is going to
be much faster and being up to date is all what matters today!
Five key benefits of the latest generation of UV LED
technology demonstrate why the market is projected to grow
31% in the next five years. These are significant cost, energy,
and space savings compared to alternate technologies,
increased durability and a wide range of applications.
october 2010
5
PARTNERS’ NEWS
PARTNERS’ NEWS
Qualstar Enterprise Tape Library
Series: native capacity of 196 TB
PRO TECHnology and Nexsan to showcase
award-winning SASBeast storage system
during Gitex 2010
The XLS-810160 and XLS-810240 deliver the
The RamSan-630 is the densest high-
Compass Architecture packaged to seamlessly
performance
integrate into rack-focused IT layouts. Orders and
enterprise storage on the market. This rack-
shipments for these models have been increasing
NAND
Flash-based
for IT organizations that need to respond to the growing storage and
the first quarter of 2010.
performance needs of their users and applications. One RamSan-630
The new XLS-810160 and XLS-810240 models are
just 23 inches wide to allow easy integration by customers who
have designed their IT environments around industry standard rack
sizes. Unlike rack-bound libraries, the new XLS models can expand
to 780 tape slots, yielding 624 terabytes in less than 11 square feet,
allowing users to easily increase their backup and archival storage
system can replace an entire rack of high-end HDD. It is extremely versatile
and especially well suited for performance-demanding applications such
high performance computing, data warehousing, and batch processing
.as
to match rapidly growing data.
Progressive Point of Sale System based on MAC from Xsilva
Now Xsilva brought Lightspeed to a completely new level by introducing
Lightspeed Mobile. It is designed to extend LightSpeed away from a
SLC
mounted SSD provides plenty of shareable, high performance storage
since these units were introduced in the market on
SASBeast has been named the Best Disk-Based Product of the Year by UK Storage Magazine Awards making it the 7th consecutive award nomination
for Nexsan by this publication.
Xsilva Lightspeed is the next-generation Point of Sale
(POS) system that offers retail stores a comprehensive
and easy to use accounting, control and checkout solution. The system is
built exclusively for MAC and designed to accelerate the growth of small
businesses by providing software that will allow them to issue invoices,
manage stocks, and generate numerous reports quickly and effortlessly.
Memory Systems
benefits and features of Qualstar’s patented
Nexsan, one of the leading providers of energy efficient long-term storage systems
joins a long-time partner regional PRO TECHnology to present new SASBeast,
flexible, high performance and affordable storage system. It features up to 42 disks
in 4U, with up to 25.2TB of SAS capacity. At the heart of SASBeast is the proven
Nexsan architecture that is now used throughout the growing Nexsan product family
and is deployed in more than 24,800 systems in over 60 countries around the world.
SASBeast also accommodates SAS, SSD and SATA disks in a single chassis and
provides simultaneous Fibre Channel and iSCSI connectivity and operating system independence.
The XLS-810240 library contains 245 tape storage slots and can
traditional cash register, by using an iPod
touch and Linea-Pro “sled” to scan bar codes
and swipe credit cards from anywhere in the
store. If this sounds familiar, it’s because the
hardware is the same that is currently used
in Apple retail stores, although they use a
proprietary app.
PRO TECHnology, an authorized reseller of Xsilva
Lightspeed, Canadian point of sale system for MAC,
plans to employ the system in a number of stores
across the UAE.
New Record-Breaking Storage from Texas
PRO
TECHnology,
which
adopted
Lightspeed POS for its EVO Showroom and
Apple Authorized Service Centre over 2 years ago, believes that the
system will become a big success among both, large retail chains and
smaller independent stores due to its numerous advantages.
Eliminating User Downtime
house up to 10 LTO 4 tape drives, delivering a native capacity
of 196 terabytes and a native data transfer rate exceeding 4.3
terabytes per hour. An Expansion Pod can be added initially and
then replaced by a 535-slot Memory Expansion Module, providing
granular solutions to meet a broad range of data protection and
archival storage growth requirements.
Leading Continuous Availability Company Demonstrates Continued Momentum
by Removing the Business Impact Caused by IT Outages Neverfail®, a global
software company specializing in affordable continuous availability and disaster
recovery solutions for critical windows applications deployed on physical and
virtual platforms, announced that at Gitex 2010 it will focus on HA and DR
solutions that Eliminate User Downtime caused by IT outages.
The Neverfail Continuous Availability Suite takes a unique approach to
availability by making composite business applications resilient. In addition to
QStar Technologies Joined Active Archive
Alliance as a Founding Partner
being adopted globally by thousands of organizations Neverfail also supplies
technology to other vendors to use in their own solutions.
QStar Technologies has joined the Active Archive Alliance as a
founding partner. The Active Archive Alliance is a non-profit storage
PRO TECHnology Branches: News from KSA and Lybia
industry association dedicated to promoting active archives for
simplified, online access
.to all archived data
QStar is excited to be“
a
Storage management software
of
founding
the
Active
member
Archive
Alliance,”
said Dave Thomson, senior vice president of sales, QStar
for Archiving
PRO
TECHnology
KSA has implemented
Symantec
Security
solution and e-mail
application at Prince
Sultan University in
Riyadh. The company
was
awarded
a
3-year contract for the
solution for the second
consecutive time.
Another project was
at Sigma Paints Saudi
Arabia Ltd. in Damman,
where PRO TECH KSA
provided a complete
software and hardware
for Symantec and
Quantum Technologies
backup and disaster
recovery solution.
In September 2010 PRO
TECH KSA was awarded
a contract to implement
a complete Symantec
backup
solution
for
Saudi Diesel Equipments
Company LTD. Intended
to backup databases,
applications and user
data on both physical and
virtual environments.
PRO TECHnology was selected to provide a
SAN solution to General Press Cooperation at
their HQ in Tripoli, Libya. The General Press
Cooperation leading media organization in the
country.
PRO TECHnology provided a 50TB
consolidated SAN solution with fiber backbone
managed by Apple X-Serve acting as a file
share server(s). Finally, The General Press
Cooperation is able to manage, share, and
backup the material from a central location with
the ability to expand / add more storage in the
future according to the cooperation’s needs.
Data
Technologies.
“Oursecurity
company has exclusively offered solutions in the
Disaster
prevention
archive world for
more than
23 years and completely endorses the
messageswww.qstar.com
involved in Active Archiving, namely combining disk and
tape technologies to maximize the benefits of each. An active archive
offers optimized performance and data security for an organization’s
”.most valuable resource: its data
QStar Technologies is a leading provider of enterprise class archive,
data management and disaster prevention software and solutions.
QStar’s solutions employ the 3-2-1 Archiving and Data Protection
Best Practice, endorsed by leading storage analysts, which creates a
solid foundation for a robust archive architecture without demanding
proprietary hardware or infrastructure.
Established in 1987, the
world’s leading companies rely on QStar for secure, cost effective
.and reliable storage protection of their valuable digital assets
6
october 2010
Storageflex doubles capacity for Infinivault Archive Appliance
StorageFlex, a Canadian manufacturer of high
performance, high availability storage products
and a Canadian Federal Government Approved
NMSO (National Master Standing Offer) Supplier,
announced on June 28, 2010 that it has doubled
the capacity of each RDX Removable Media used in its Infinivault Archive
Appliance to 1TB per media.
“This is a 56% increase in capacity over the 640 GB removable disk
cartridge, the previous capacity leader. The new 1TB allows our Infinivault
Archive Appliance to scale to 100TB nearline while providing unlimited
offline capacity,” said Paul Chan, Vice President, Storageflex Inc.”
Infinvault Archive Appliance provides CIFS and NFS connectivity to
an Archive Pool of up to 100TB of nearline RDX Cartridges which are
rated at over 30 years shelf life to according to ECMA 379 Standards.
Each Infinivault System is built in with NAS, Deduplication, Encryption,
Compression, WORM, Secure Delete, Audit Trail and Replication Features
at no additional cost.
7
RECENTLY LAUNCHED
RECENTLY LAUNCHED
iGame : The Pure Entertainer for your Family
FRESHFIBER: Stylish 3-D Protection for Blackberry Bold and iPhone 4
FRESHFIBER
brand
With unique features such as box spring shock breakers that protect
represented in the UAE exclusively by PRO
iPhone when dropped, open texture essential for airflow to keep the
via the Apple iTunes lets you watch latest videos and movie blockbusters with its cinematic
TECHnology. FRESHFIBER’s mission is bringing
phone cool and attractive design, this case is
effect. iGAME FAMILY becomes an immersive games console using wireless motion sensitive
art, fashion and exclusivity to electronic devices.
Apart from FRESHFIBER’s cases for iPhone, iPod
surely a must have
Boasting Apple “Made for iPod” certification, iGAME FAMILY is a next generation iPod dock
that is perfect for unleashing downloaded media into your home like never before. The iGAME
controllers, where real-life movements are mimicked by the iGAME character’s actions. The
is
a
young
European
for iPhone 4 users.
Touch and Blackberry being trendy, they offer a unique 3-D
iGAME assures to provide all the features promising excellence in overall entertainment.
designed protection.
Among many exciting FRESHFIBER products to recently hit
the shelves of PRO TECH’s retail arm EVO is a Blackberry
LaCie 5Big Network : Utmost
Safety and Storage Solutions
LaCie 5Big Network
offers
newly
devised
storage
solutions that assure
efficiency, reliability
and convenient usage. LaCie’s 5Big Network,
with the following boonful attributes can cater
to the diverse needs of Small to Medium
Businesses (SMB’s) and corporate satellites.
DICOTA STUDIO: STYLISH CASES FOR YOUR MOBILES
Bold case in Macedonia and Double Mesh models. Double
Dicota Studio is the new solution for extravagant mobile protection.
layer design acts as a bumper. 3-D designed texture acts as
These are the new diverse range of mobile cases, available in
a box-spring shock breaker which protects your Blackberry.
exotic designs and colors, made for fitting in directly as per the
Another hit product is a revolutionary iPhone 4/4G case.
mobile model. Dicota Studio’s ‘LidCradle’ combine cradle with
lid to offer complete protection in the simplest way. ‘Sleeve’ is a
perfectly fitted sleeve for most of the mobile phones, available in
Moshi Unleashes Divine Hearing Solutions for Music Lovers & iPhone Users!
wool or nylon.‘Form’ is a simplistic sleeve offering easy access
and a classy appeal in leather with printed insides. The ‘Hard
Cover’ case comprises
of the printed patterns on the back sides
of mobiles which are decorative and
protective. The ‘Phone sock’ cases are
Moshi released its new
The drive units of these series consist of high-efficiency
and hassle free mobility for the users. It is also equipped
range
series
Neodymium drivers housed in sintered steel alloy which
with an iPhone compatible microphone for answering calls
comprising Moshi Vortex™
minimize cavity--induced coloration. This design not only
on the fly while listening to your favorite tunes.
and MoonRock with an aim
vastly improves low frequency extension, but also renders
to deliver fast articulate
silky smooth highs.
of
audio
bass without distortion, are
knitted socks in cotton mix which come
designed for discerning
in a range of subtle to colorful patterns.
ears that crave for satisfying
bass with extraordinary detail. These headphones offer
the precision, clarity and effortless power for a soulful
DICOTA ME Launches Trendy Cases for the Young at Heart
music experience.
MoonRock also possesses the same exotic features
except for the fact that these headphones have integrated
Vortex™ eludes the right mix of security and comfort as it
MEMS microphones with the click button controls. The
comes with 3 different sizes of hybrid-injection silicone ear
overall listening experience with the Moshi audio series
tips as well as a set of memory-foam ear tips for optimal
is indeed mesmerizing.
listening experience. The cable coil & headset holder that
comes along with the retail pack, allows for easy carriage
Dicota ME launched the new DEE series, DEE Messenger, DEE SlimCase and DEE
BacPac, designed for notebooks and accessories. Each of these cases are designed to
LaCie XtremKey: The World’s Most Adventurous USB
Flash Drive
cater to diverse customer preferences as well as prove to be a trendy mode of carrying
notebooks.
The DEE Messenger has an adjustable shoulder carrying strap, with pockets designed for
the ipod / mobile phone on it.
The DEE SlimCase possesses similar features, except for the fact that its appearance is as
that of a slim compact briefcase, with a notebook strap attached inside.
The DEE BacPac is a trendy notebook carrier in the shape of a school bag, with spacious
pockets designed for several documents and accessories. Dicota’s pioneering DEE series,
with their groovy exteriors are expected to lure a great deal of notebook holders.
LaCie XtremKey USB – offers industrial-strength
Hi-Speed USB 2.0 interface, XtremKey offers instant
protection for your data. With capacities up to 64GB
compatibility, outstanding transfer speeds and cross-
and an impenetrable shell, the XtremKey is a truly
platform convenience to all PC and Mac® users. With
rugged USB key that stands up to the elements. This
writing speeds up to 30 MB/s and reading up to 40 MB/s,
thick metal pipe casing protects your data from the
you don’t have to sacrifice performance for protection.
elements and is resistant to pressure, water, high
Designed by Constance Guisset exclusively for LaCie.
drops, and extreme hot and cold. Equipped with the
DICOTA uncovers the iPadbook for business professionals:
iPod Touch with FaceTime Hot New Product From Apple
Dicota ME offers exquisite covers for the ipad. The appeal of these covers along
Video calling has never looked so cool before! New Ipod Touch from Apple comes with
with their application elucidates their usage best for the business professionals.
FaceTime- an application that allows making video calls to any part of the world. Using
This new case is tailor made for the ipad of high quality outer material. The
FaceTime could not get any easier- simply tapping an icon gets you connected to your friend’s
ipad booklet can be used whilst it’s secure inside the case and also possesses
iPod or iPhone 4.
the unique trait of being used as a stand (be it a photo stand, type stand and
New iPod touch is equipped with 2 cameras: front and back. Front is perfect for face-to-face chatting, back
many more options), which can be adjusted to different angles. These cases
is irreplaceable for sharing a live concert or anything else. A simple tap
have a magnetic closure along with an integrated document compartment that
let’s you switch between the cameras. FaceTime works in both- portrait
reflecting its core design and convenience offered for the ipad holders.
and landscape. IPod is available at EVO Showrooms.
8
october 2010
9
NEW PARTNERSHIPS
EVENTS
PRO TECHnology partners with OKI Printing Solutions
PRO TECHnology and SUN Innovations: Success in Egypt
PRO TECHnology has recently announced its partnership with OKI for retail and
distribution of award-winning printing solutions. OKI Printing Solutions is a global
business-to-business brand dedicated to creating cost effective, professional inhouse printing solutions to suit all sizes and budgets.
PRO TECHnology and SUN Innovations, along with their authorized Egypt partner, Hi-Way
Technologies, participated in DIGI SIGN Africa exhibition, which took place from September
16-18th 2010 in Cairo International Conference Centre, Cairo, Egypt.
DIGI SIGN Africa is an International Advertising Technologies, Materials and Services Trade
Fair, which offers great opportunities to see the latest in signage industry, wide and large format
printing, screen printing, display systems, engraving and digital communications technologies
A wide range of OKI printers includes multifunctional, desktop, mono, color and
Dot Matrix printers. OKI’s C830, an award-winning printer fully compatible with
MAC will be displayed at PRO TECHnology stand during Gitex 2010 for live
demonstrations of its fine detail and vibrant color prints with a stylish glossy
finish.
The C830 is one of OKI Printing Solution latest printers in its range of A3 color
printers. It is the most compact A3 color printers on the market, whilst still
providing users with high quality, professional color printing at affordable price.
The C830 comes with a free 3 years warranty and it doesn’t compromise on
performance and allow users to print on a range of media – from postcards to
1.2 m banners. The printer’ duplex capability allows double sided printing for
brochures and booklets, facilitated by Template Manager 3.0, which enables the
from world’s industry leaders to 10,000 advertising professionals from all over Egypt, Middle
East and North Africa.
SUN UV-LED 3D Printer stole the show immediately with its impressive live demonstrations
of printing samples on various equipment and materials as well as on mobile phones of the
visitors. Its impact was extremely powerful which is evidenced from the instant number of
creation of a range of professional-looking documents in-house.
sales that were fixed for this printer. The buyer, Grace Team, advertising and printing agency
In addition to performance and reliability, the C830 deliver unsurpassed
color printing quality thanks to OKI Printing Solutions’ PROQ2400 Multi-level
technology– delivering a wide color spectrum, broad color depth and smooth
color transition – and microfine High Definition Toner, giving finished documents
a high-quality glossy finish. The C830 printer offers PostScript capability for
printing from a greater range of creative applications and easier printing of PDFs.
from Egypt, joined the stand to train their staff and collect overwhelming number of orders
which were placed for the newly purchased printer.
Magued Maurice, Managing Director of Hi-Way Technologies commented:”I am very pleased with the event and expect to get at least 4 more orders
as a result of our participation.”
PRO TECHnology in CABSAT 2010
Iconic Autodesk Products Coming
Soon on Mac
PRO
TECHnology
announced
partnership
Autodesk,
has
with
multinational
corporation that focuses on
2D and 3D design software for
use in architecture, engineering
and
building
manufacturing,
construction,
media
entertainment.
flagship
and
Autodesk’s
computer-aided
design software is AutoCAD.
In
addition
to
AutoCAD,
Autodesk develops Digital Prototyping solutions[2] to
visualize, simulate, and analyze real-world performance
using a digital model during the design process. The
company also develops Building Information Modeling
software to generate and manage building data using a
three-dimensional building model. Autodesk also provides
digital media creation and management software from film
and television visual effects, color grading, and editing to
animation, game development, and design visualization.
PRO TECHnology, one of the region’s leading Apple
distributers, along with millions of Mac users, highly
anticipates Autodesk’s products will soon be available on
Mac platform for the first time.
New Adobe Suites to Suit Everyone
CABSAT MENA, the region’s leading event for Digital Media industry and the only event in the Middle
East that is strongly supported and endorsed by international industry associations took place from
PRO TECHnology teamed up with Adobe to enhace the
distibution of its two latest software products in the Middle
East. CS5, the latest version of Adobe Creative Suite,
is a collection of graphic design, video editting and web
development applications was released on April 2010.
Adobe Acrobat is a family of application software designed
to view, create, manipulate, print and manage files in
Portable Document Format (PDF). Acrobat 9’s innovations
transform the creation and sharing of electronic documents.
March 2-4, 2010 in Dubai International
Convention and Exhibition Centre.
Consistently participating in the exhibition,
PRO TECHnology unveiled the latest
solutions from its unparalleled portfolio.
Together with Arab Business Machines
PRO TECH presented the latest Final
Cut Pro Studio from Apple- the next major
release of the leading video post-production suite.
New functionality allows users to embed Flash Player compatible video and
application files into PDF documents and to unify a wide range of content such
as documents, video, audio and 3D objects into a single compressed file.
Nexsan, a leading storage system provider, joined PRO TECH to introduce new double capacity
of the award-winning SataBeast storage system from 42TB to 84TB in only four units (4U) of
rack space.
Acrobat users across the world can also store and share files via Acrobat.com
which acts as a central data collection location for shared document review.
PRO TECHnology signs as Silver Sponsor at DCC MEA 2010
PRO TECHnology teams up with Huawei
Symantec to deliver sophisticated
storage and backup systems
PRO TECHnology joins hands with Huawei
Symantec, a leading provider of network
security and storage appliance solutions, in
line with vendor’s strategy to increase market
share in the Middle East. Based in Chengdu,
China, Huawei Symantec is a joint venture
between Huawei and Symantec dedicated
to research and development, sales and
service in the fields of enterprise storage
and network security. 30 of over 300 patents
the company holds have been recognized
PRO TECHnology demonstrated its commitment to continue serving the
MENA channel by being a silver sponsor for ‘Digital Consumer Channel’
(DCC MEA) 2010 - the premier IT channel networking event held at
LeMeridian Al Aquah, Fujeirah, from May 18-20, 2010.
During the event PRO TECHnology aimed to share ideas, best practices
and accepted as
formal technological
standards.
and insights into the region’s consumer IT industry with focus on
Despite the recent nature of the partnership,
PRO TECHnology already signed up with Al
Garhoud Hospital to install state of the art
storage and backup solution from Huawei
Symantec. This solution will accumulate
data from all the servers to ensure security
and completeness of the records.
developing key Channel partnerships & alliances. A specialized product
workshop targeting IT/CE retailers was conducted during the show. In
addition, the company, as the Silver sponsor of the event, demonstrated
concrete commitment to the Channel.
The event was attended by over 160 senior executives from the top
consumer IT retailers in Middle East & North Africa. “We are delighted
to sponsor DCC MEA 2010 and our participation is a reflection of our
commitment to the Middle East as we continue to grow and strengthen our
partner network.” Jamal Maraqa, Managing Director of PRO TECHnology,
concluded on the event.
10
october 2010
11
INSIDE PRO TECHNOLOGY
PRO Assist: New Look, Same Focus on
Quality
PRO TECHnology celebrates Annual IFTAR Party
PRO Assist, Apple Authorised
service
provider,
was
launched by PRO TECHnology in 2002 in line with the strategy to
bring customer service to the higher level. The fact that most of PRO
TECH competitors do not have their own service centres allowed
the company to capture a significant market share of Apple users
requiring a repair or upgrade, along with creating a positive image of
a company that cares for the clients after they have left the checkout.
PRO Assist has a strong team of reputable Mac experts, who attain
new professional certificates and confirm their qualifications on a
regular basis.
The recent growth of Apple business triggered the expansion of PRO
Assist in terms of both, space and number of staff. The nearest plans
involve upgrading the reception area to create even more welcoming
environment where drinks and snacks will be served, increasing
the number of workstations to accommodate service requests with
minimum delays and, of course, hiring new well-qualified engineers.
The annual PRO TECHnology IFTAR gathering took place on September
4th and just like previous years’ events was celebrated with a lavish dinner
hosted by the Managing Director Jamal Maraqa and the family. Organized in
the beautiful “Summer Place” restaurant of the Metropolitan Hotel, located
just across the road from the head office, the event was attended by the ever
growing PRO TECH family of current and former employees, their friends
and families. Over 120 attendees enjoyed the break from the daily routine in
a pleasant informal atmosphere
which the company was keen
to create. It was the time for
everyone to reunite, share the
New Certificates
news and enjoy the celebration of
the season of giving and sharing
in the circle of friends and family.
Dante Saliba
“ Apple Certified Mac Technician”
Ahmed Mansoor
“Apple Certified Support Professional 10.6,”
“Apple Certified Technical Coordinator 10.6”
Michael Consuelo
“Apple Hardware Certificate”
PRO TECHnology: Geared Up for Gitex 2010
In its 12th year of GITEX participation PRO TECHnology will be showcasing
a diverse range of IT solutions: from high-end storage systems to stylish
accessories. One of our main attarction will be World’s first 3-D printer
demoed for the first time in the UAE.
Elias Paramanandam
“Apple Hardware Certificate”
Alexander Plastinin
SUN Certified Technician
Ilyas Ahmed
SUN Certified Technician
Welcoming New Employees
Ahmed Mansoor
Alexander Plastinin
Elias Paramanandam
Ibrahim Al Ahmad
John Carino
Philip John
Saeed Kaloti
Syed Mohammed
Retail Manager- Retail Division
Technical Support Engineer- PRO Assist Service Center
Technical Manager- Digital Printing Division
Technical Support Engineer- PRO Assist Service Center
Technical Support Engineer- Enterprise Solutions Division
Technical Sales Engineer- Apple Solutions Division
Logistics Coordinator- Logistics and Purchase Department
IT Administrator- Administration Department
Showroom In-Charge- EVO Showroom
BIG4SHOW Syria
Upcoming Events
Abner Jores
October 27-31, 2010
THE INDEX Dubai
November 8-11, 2010
BIG5 SHOW Dubai
November 22-25, 2010
Sign and Graphic Imaging Dubai
January 24-26, 2011
CABSAT 2011 Dubai
February 8-10, 2011