ALL OF IT DELIVERED MISSION / VISION MISSION “To provide viable open system integration and solutions in Information Technology to users who wish to commit to a standard of quality yet retain the freedom of choice” VISION “To collaborate with powerhouse brands to become a comprehensive all encompassing solutions provider” 1 OUR PRINCIPLE OUR PRINCIPLE • We empower our PEOPLE • We reinforce our CUSTOMERS • We deliver TECHNOLOGY AND TAILORED FIT SOLUTIONS • We embrace corporate SOCIAL RESPONSIBILITY • We improve company VALUE 2 COMPANY PROFILE PRO TECHnology delivers technologies, products and solutions that give the best IT solutions to TECH both Corporate and Retail industries. Established in 1998, PRO TECHnology is headquartered in Dubai, United Arab Emirates and has branches in Jordan, Sudan, Tehran, Iran and Libya. PRO TECHnology’s portfolio of world class brands includes Apple, HP, IBM, Dicota, Qualstar, Nexsan, Storageflex, Symantec/Veritas, Lacie and Canto. PRO TECHnology is present in both regional as well as the domestic markets, with an excellent network of partners in the UAE, Saudi Arabia, Bahrain, Iran, Oman, Kuwait, Qatar, Levant, Egypt and Sudan. With a team of highly qualified storage and networking professionals, PRO TECHnology has undertaken major IT projects and provided total solutions to the international and local clientele through its team of channel partners. The company has three distinct lines of business providing unique products and solutions to the respective industry segments such as: Storage and Digital Archiving [SDA], Business Systems Division [BSD], and Mobility Solutions Division [MSD]. 3 COMPANY PROFILE The Storage and Digital Archiving Division [SDAD] provides storage solutions such as Back Up and Disaster Recovery, Business Continuity, High Availability and Global Clustering, Digital Asset Management, Archiving and Compliance, Professional Services, Disk-to-Disk back up solutions and Storage Area Network. The Division’s professional assets are trained and certified by major vendors such as IBM, SYMANTEC (VERITAS), NEXSAN, STORAGEFLEX, QualStar, & Canto. This highly skilled team has successfully completed several enterprise projects that have been complex and challenging. The Business Systems Division [BSD] caters to the Mac World, Apple Computers, and has also specialized solutions related to the NT environment. The BSD also provides design and graphics solutions, audio and video solutions, networking, cabling, printing and publishing systems. It has also solutions for business automation, pre-press, digital video and a complete range of hardware and software solutions. Currently, we have two showrooms located at the heart of Dubai and strategically located in major business district areas such as the Sheikh Zayed Road and Dubai Media City. The Mobility Solutions Division [MSD] revolves around mobile computing equipment, notebooks carry cases and accessories, pocket and mobile drives and portable and mobile scanners. 4 SCOPE OF BUSINESS PRO TECHnology dedicates its business in these key Areas: • Enterprise and SME Network, Storage and Backup Solutions. • Innovative World Class IT product distribution. • Network of quality Retail outlets from where you can try and buy • Expanding the business by investing overseas to make available to the local market these innovative solutions. 5 EXPERIENCE EXPERIENCE PRO TECHnology has gained substantial field experience in the field of Information Technology and Office Automation by executing complex and challenging projects in the region. In addition, PRO TECHnology has been constantly investing in its team to develop more skill-sets to be at par with the current technologies by acquiring highest standards and certifications available today. 6 BUSINESS APPROACH BUSINESS APPROACH PRO TECHnology aims to be much more than a provider of computer services for its customers. We strive to be a partner with our customers and their organizations. All of our customers benefit from such an alliance through the ease of transfer of skills and knowledge at all levels of the organization. This wealth of expertise can greatly benefit an organization in many areas such as: corporate and departmental strategic planning, management consulting, and technology impact planning. 7 DIVISIONS ENTERPRISE SOLUTION PRO TECHnology provides comprehensive IT solutions for medium to large Enterprise. Varying in size and complexity, our offerings are as diversified as Network Infrastructure, Remote Access, Complex Storage, Backup, High Availability, Mobility and Digital Graphics and Printing Solutions. All our solutions are envisioned and developed around the ever changing business dynamics of performance, organizational change and cost of ownership. DISTRIBUTION PRO TECHNology has set it self in an excellent position in the retail distribution of IT product lines; making the products available at the right place, at the right time and at reasonable cost. Our Product portfolio includes Lacie, Dicota, Apple, Be.eZ, and Golla among many others. RETAIL SHOWROOMS PRO TECHnology Showrooms are placed in two strategic locations in Dubai, Apple Center at Sheikh Zayed Road and EVO showroom in Dubai Media city. Our showrooms have rightfully received the reputation as being two of the best IT showrooms in Dubai. The secret of our success lies in the knowledge and expertise of our showroom sales and technical staff along with our choice of unique and high quality products. 8 PORTFOLIO OF PRODUCTS SOLUTIONS WE OFFER • Enterprise & Digital Storage • Digital Printing • System Integration • Multi Media Solutions • Digital Asset Management • Wireless Solutions • Digital Life Solutions • Mobility Solutions 9 PORTFOLIO OF PRODUCTS DISTRIBUTION • • • • • • Dicota Middle East LACIE Products PosterJET Ripping Software Golla Products iSkin Products Roadtools Product RETAILING • • Apple Center Showroom EVO – Dubai Media City 10 CUSTOMER CARE SUPPORT (PRO CARE Division) • • • • • • • Apple Service Center Apple Global Warranty On-site Service Service Contract Request Service Consultancy Training 11 OVERSEAS BRANCHES Jordan Office Sudan Office Iran Office Kingdom of Saudi Arabia Libya 12 ALLIANCE AND PARTNERS PARTNERS • IBM • DICOTA • Symantec Veritas • Lacie • Storageflex • Apple Macintosh • Qualstar • Hewlett Packard (HP) • Nexsan • Posterjet • Small Tree Communications 13