Guidance for Chairs of Interview Panels 2 Table of Contents Introduction – Guidance for Chairs of Interview Panels ....................................4 1. Preperation Before the Interview ...........................................................5 2. Questions ...........................................................................................6 3. During the Interview ............................................................................7 4. Reaching a Decision .............................................................................8 5. Job Offer ............................................................................................9 3 Introduction – Guidance for Chairs of Interview Panels This document provides information to help you understand the important role of the Chair at the various stages of the recruitment process: pre-interview, interview and post interview. It is a guide only and not intended to be followed prescriptively or to replace the Managers’ Guide to Recruitment & Selection. As the Chair of the panel you have a responsibility to ensure that the interview is carried out objectively, professionally, legally and in-line with the University’s Equality and Diversity and Staff Recruitment and Selection Policies. The panel Chair should have completed NTU’s Recruitment and Selection training, but if this is not possible please talk to a member of your Human Resources team for advice and guidance HR will provide you with application forms, covering letters and CVs. They will also arrange for references once you have made your decision to appoint. You will need to make sure you have the current Job Description and Person Specification for the post. The following checklists will help you, as the Chair, to prepare for, conduct an interview and facilitate discussion to decide on the appropriate candidate and make the job offer. 4 1. Preperation Before the Interview Activity Select and brief the panel members on the shortlisting and appointment process. √ Set up and manage a meeting to review the Person Specification and agree the key selection criteria you will use to shortlist the candidates. Ensure that all panel members are competent in and familiar with the selection process and have all the relevant documents e.g. Job Description, Person Specification, Application Forms, in advance of the shortlisting meeting. Conduct Shortlisting meeting and complete the Shortlist Assessment Form. Agree interview arrangements including date, times, questions and interview structure with the other panel members. Ensure Shortlist Assessment Form, interview arrangements and other relevant documents are returned to HR. Arrange for the panel to meet at least 15 minutes before the first candidate is due to arrive. Use this time to: Check that the panel members have read and understood the information they have been given. Check that the panel is using the agreed set of criteria based on the Person Specification. Ensure all the panel members know which questions they are to ask and in which order. Ensure that all panel members have the results of tests (if completed seperately) Notes 5 2. Questions Activity Ensure that individual panel members have been assigned roles and areas of questioning. √ Ensure all questions are competency-based, asking candidates to give examples from their past experiences. Avoid hypothetical or scenario based questions as they do not assess competence. Notes 6 3. During the Interview Activity Interview Structure Greet the candidate, thank them for coming and introduce them to the members of the panel. √ Explain the overall process to the candidate, explaining that they can expect members of the panel to take notes as they speak. Ask an opening question designed to relax the candidate and help them to overcome their nerves. Monitor the process and intervene if a member of the panel asks an inappropriate and/or potentially discriminatory question. Help the panel to keep to time including ensuring that the candidate has sufficient time at the end to ask questions. Keeping Records Ensure that the panel takes notes and record the process (use the Interview Assessment Form). Panel members are not expected to take notes whilst they are asking their questions. At the end of the interview Bring the interview to a close by thanking he candidate for their time. Explain the decision making process and how and when the candidate will be informed of the outcome. Notes 7 4. Reaching a Decision Activity Encourage the panel to use all the available information including the application form, results of tests, and the interview itself. √ Help the panel to discuss each candidate individually in the context of the Person Specification. Ensure that the candidates are assessed against the agreed criteria rather than against each other. Ensure any assertions which can be supported by evidence are noted on the Interview Assessment Form. Help the panel to decide if any candidates do not meet the essential criteria and are therefore not appointable. If more than one person could be appointed agree which of the candidates is the first and second choice. (It is usually impractical to reconvene the panel if your first-choice candidate declines the job offer.) Agree whether the second choice candidate is appointable in the event that the first choice candidate turns down the position. Record the above decisions (on the Interview Assessment Form). Collect interview packs, notes and assessment grids from panel members and return these with the Interview Assessment Form to the appropriate member of your HR department. (All records are kept until they are no longer required for feedback or to respond to a challenge, and then they are shredded.) The chair will normally provide feedback to unsuccessful candidates. Notes 8 5. Job Offer Activity The Chair will normally make the job offer and, having consulted with the HR team, agree the salary, to ensure equality of reward across the University. This offer is conditional and subject to references and appropriate checks. √ Notes 9 www.ntu.ac.uk/cpld 10