Counselors to America’s Small Business PRICING STRATEGIES 1 Agenda • What is SCORE? • Why pricing is important • Multiple pricing strategies • Different business types • Questions/answers SCORE®-ECI serves the following counties in East Central Iowa: Benton, Cedar, Linn, Jones, Henry, Iowa, Keokuk, Johnson, Chickasaw, Bremer, Black Hawk, Buchanan, Henry, Washington 2 What is SCORE? National, volunteer organization In partnership with the Small Business Administration 45 members in East Central Iowa Help people start / manage a business by: Free/confidential, one-on-one counseling Workshops, seminars, roundtables www.scorecr.org 3 Factors Affecting Price • Product or service costs • Seasonal fluctuations • Customers’ characteristics • Customers’ price sensitivity • Market forces • Psychological factors • Competitors’ prices • Substitute products • Sales volume • Credit terms and purchase discounts • Company’s image • Customers’ expectations 4 Three Pricing Forces: Image, Competition, and Value Price conveys image • Prices send signals to customers about quality and value • Key is understanding your target customers When setting prices, business owners must consider competitors’ prices • Competitors’ locations • Nature of the competing goods • Avoid price wars! 5 What determines price? Price Ceiling ("What will the market bear?") ? Acceptable Price Range ? ? Final Price (What is the company's desired "image?") ? ? ? ? ? ? ? ? ? Price Floor ("What are the company's costs?") 6 Three Pricing Forces: Image, Competition, and Value (Continued) Focus on value for your customers • Objective value vs. perceived value • Three reference points: o Price paid in the past o Prices competitors charge o Company’s costs 7 General Principle – Seek The Highest Possible Prices • There is nothing illegal, unethical, or immoral in seeking the highest price for your offering that the market will pay • Start with prices slightly higher than you think justified – generally it is much easier to lower prices than to raise them • The marketplace will tell you if your price is too high. It will not tell you if your price is too low. “Too low prices” is one of the 10 most common reasons for business failure. 8 Price Segmentation If the market can be divided into high and low price buyers and If you can differentiate your offering to the different price groups Price Segmentation will always produce better results than a single price strategy 10 New Product Pricing Three types of products: • Revolutionary products transform an industry • Evolutionary products make improvements to products that are already on the market • Me-too products are those that allow a company merely to keep up with competitors Pricing flexibility exists for each type 11 Introducing a New Product Three Goals: • Get the product accepted • Maintain market share as competition grows • Earn a profit 12 Introducing a New Product Three Strategies: Penetration – low initial price to gain market share Skimming – high initial price to skim profits on a unique product with little competition Life cycle pricing – high initial price, decreased over time as volume efficiencies or technology reduce costs 13 Pricing Established Goods and Services # 1 • Odd pricing – ending in 5, 7, or 9 • Price lining – good, better, best • Dynamic pricing – premium price for those who are willing to pay • Leader pricing – low price items to attract more customers 14 Pricing Established Goods and Services #2 • Geographic pricing o Zone pricing o Uniform delivered pricing o F.O.B. seller • Discounts (or markdowns) - move stale merchandise • Multiple pricing – lower prices for volume buys 15 Pricing Established Goods and Services #3 • Bundling o Optional product pricing (autos/sunroof) o Captive product pricing (razors/blades) • Suggested retail prices • Follow-the-leader pricing – matching the market leader 16 Pricing for Retailers: Markup vs. Margin Dollar Markup = Retail Price - Cost of Merchandise Dollar Markup Percentage (of Retail Price) Margin = Retail Price Percentage (of Cost) Markup = Dollar Markup Cost of Unit 17 Example: Markup vs. Margin Dollar Markup = Retail Price - Cost of Merchandise Percentage (of Retail Price) Margin = Percentage (of Cost) Markup = Dollar Markup Retail Price Dollar Markup Cost of Unit Example: Dollar Markup = $25 - $15 = $10 $10 Percentage (of Retail Price) Margin = $25 = 40% $10 = 67% Percentage (of Cost) Markup = $15 18 Markup vs. Margin Chart 15% Markup = 13.0% Gross Profit (margin) 20% Markup = 16.7% Gross Profit 25% Markup = 20.0% Gross Profit 30% Markup = 23.0% Gross Profit 33.3% Markup = 25.0% Gross Profit 40% Markup = 28.6% Gross Profit 43% Markup = 30.0% Gross Profit 50% Markup = 33.3% Gross Profit 75% Markup = 42.9% Gross Profit 100% Markup = 50.0% Gross Profit 19 Pricing for Manufacturers: Cost-Plus Pricing Selling Price Net profit Fixed costs Variable costs (Cost of goods sold) Profit Margin Selling and Administrative Costs Direct Labor Direct Materials Factory Overhead 20 Gross Profit Calculation Example 21 Profit and Loss Calculation Example Sales/Revenues $ 500,000.00 Cost of Goods Sold (Variable Costs) Gross Profit (Sales – Costs of Goods Sold) Gross Profit Margin (Percentage) $ 285,500.00 $ 214,500.00 42.9% Fixed Costs Fixed Costs (Percentage) $164,500.00 32.9% Net Profit (Gross Profit – Fixed Costs) Net Profit Margin (Percentage) $ 50,000.00 10.0% 22 Pricing for Service Firms: Price per Hour Price per Hour = Total cost per x 1 productive hour (1 - net profit target as a % of sales) 25 Pricing for Service Firms: Price per Hour Price per Hour = Total cost per x productive hour 1 (1 - net profit target as a % of sales) Example: Ned’s TV Repair Shop Price per Hour = $18.59 per x 1 hour (1 -.18) 26 = $22.68 per hour Pricing for Service Firms: Price per Hour • Alternatively, start with your desired annual earnings • Divide by number of productive hours per year (2050 available work hours per year) • Answer is the required charge per hour • Can you be competitive at this rate? 27 Summary • Pricing strategy is a meaningful tool to use that helps create (or sustain) your company’s image • There are multiple variations of pricing strategy – each company is unique • SCORE mentors are available to assist 29