February 2014
KENNETH J. HATTEN
School of Management
Boston University
621 Commonwealth Avenue
Boston, MA 02215
617-353-4291
kjhatten@bu.edu
2 Shady Hill Road,
Weston, MA 02493
781-235-0598
781-235-0658 fax
Professional Experience
1981 - date Professor, Markets, Public Policy and Law (2010 -) Boston University’
Professor of Business Policy and Law, Chair Department (2009); Professor of
Strategy and Policy, Chairman, Strategy and Policy Department (2004-8); Chair
Management Policy Department (1994 - 1997); Design, Development & Delivery of
Cross Disciplinary Courses in the Executive, Graduate and Undergraduate
Programs, for Management Policy, Strategy & Technology, & Strategic
Management of Financial Service Institutions. Board Member Harbor
Technologies, Inc.; former Board Member Brunswick Technologies, Inc..
1980 - date President, Hatten Associates, a consulting firm specializing in strategic
management and new venture planning and providing Executive Development,
Economic and Competitive Analysis, and Strategic Planning Design and
Facilitation.
1979
Senior Associate, Cambridge, Research Institute. Specializing in the formulation
and implementation of corporate strategies and the application of strategic
management to corporate problems. Managed projects in the international
telecommunications and oil industries.
1974-79
Assistant Professor, Harvard Business School. Primary work in general
management and on the problems associated with formulating and implementing
strategy. Taught Business Policy and investigated the use of logical processes and
analytical tools in strategic management. Other assignments included courses on
the on going management of smaller companies and courses in real estate.
1971-74
Fulbright Scholar, Australia to U.S. Instructor, Purdue University. Taught Business
Policy and Accounting.
1971
Research Engineer, School of Traffic Engineering, University of New South Wales,
Sydney, Australia. Part of a team of four responsible for the development of a costbenefit evaluation model of the Australian road system for the Commonwealth
Bureau of Roads.
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February 2014
1969-71
Associate, Clarke Gazzard and Partners and the Urban Systems Corporation, Inc.,
Architects and Town Planners, Sydney, Australia. Consultant responsible for the
traffic engineering aspects of town planning programs and for the firm's retail
location practice.
1964-69
Civil and Traffic Engineer, Department of Main Roads, New South Wales,
Australia. Responsible for road design standards, development control and freeway
design, and Works Engineer on road and bridge projects employing up to 150
people.
Education
1974
Doctor of Philosophy, Purdue University Graduate School of Industrial
Administration. Dissertation: Strategic Models in the U.S. Brewing Industry."
Special Field: Strategic Management.
1971
Master of Business Administration, University of New South Wales.
Specializations in Marketing, Organizational Behavior and Accounting.
1968
Master of Engineering Science, University of New South Wales, Traffic and
Transportation Engineering. Specialization in Cost-Benefit Analysis. Thesis: "On
the Problems of Determining the Cost-Benefits of Road System Improvements."
1964
Bachelor of Engineering, University of New South Wales, Civil Engineering
Other Professional Activities
Member, Editorial Board, Strategic Management Journal, 1984-1990, 1997-2000
Member, Editorial Board, Long Range Planning, 1991-1999
Co-Editor, Strategic Management Society Newsletter, 1991-1993
Research Committee, Business Policy & Planning Division, Academy of Management, 1984-86.
Editorial Reviews (Specialization: Strategic Groups and Competition) for Strategic
Management Journal, Management Science, Sloan Review, Academy of Management Journal,
Academy of Management Review, Journal of Business Strategy, Journal of Contemporary
Business, Journal of Management Studies, Organizational Science, Journal of Management, as
well as for the National Science Foundation.
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February 2014
Prizes
MBA Class of 2004:Professor of the Year;
School of Management's Beckwith Prize for Teaching, 1992.
American Journal of Small Business, Winter, 1987 (Prize Winning Paper)
Nominated for University's Metcalf Prize for Teaching Excellence (1985 - 1988)
Winner, School of Management Broderick Price for Teaching Excellence 1982.
University Teaching
Current Courses (Graduate)
SI859 Strategy Implementation 2000-2012
SI863 Strategic and Financial Analysis 2000-2013
PL864 Managing Political, Social, Technological, Economic & Country Risk 2000-2013
Cross Disciplinary Core Curriculum MBA Courses
CD750: Managing Global Customers, Capabilities, and Competencies (1997-99 )
(Course Development Team)
CD720 The Global Environment 1995-1997 (Course Development Team)
CD710 The Global Manager 1994-1995 (Course Redesign Team)
Integrative Strategy Courses
MG731 Management Policy 1984-1990
MG700 Strategic Management (Developed Course)1986
(Developed New Core Curriculum Course)
MG 829 Strategies of Financial Service Firms (1984- 2000)
AMBA: MG700 & MG731 Strategic Management & Management Policy
(1990- 1995)
EMBA Strategy and Technology, 1995 - 1997
DBA MG920: Strategy Content -- Modeling Strategic Performance, 1992
Vanderbilt
Strategic Management (EMBA) 1980
Harvard Business School (MBA)
Core Course: Business Policy I and II 1979 &1980
2nd Year Elective: Management of Small Businesses: Operating Problems and
Strategy 1977 & 1978
2nd Year Elective: Real Property Asset Management 1975 & 1976
Undergraduate
Boston University
Management Policy MG422 (1981-1994)
Coordination 1982-1993 responsible for Internationalizing the Curriculum;
Developing Course so Strategy Identification is confirmed with Financial Analysis]
Advanced Management Policy 1990
Purdue
Managerial Accounting 1971-1972
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Administrative Assignments
Member, University Academic Promotion and Tenure Committee, 2009/10/11
Chair, Business Policy and Law, 2009; Chair, Strategy and Policy, 2004-2008
Faculty Director, Strategy and Business Analysis Concentration 2003-2009
Member, President’s Strategic Planning Task Force 2006
Chair Management Policy 1994 - 1997
Member School Operating Committes (POC & OC) 1994- 1996
MBA Launch Committee 1994/5, MBA Program Development Committee 1995-1996
Library Committee 1989, School of Management,
Faculty Council 1991-3, Chair Budget Committee 1991-1993
Undergraduate Liberal Arts Curriculum 1989; Academic Conduct Committee 1983/4
Doctoral Research Supervised
Kyungho Kim, “A Longitudinal Study of Environmental Strategy, Environmental Performance,
& Financial Performance in the “Dirty” Industries of the USA, 1991-2005 (2012) Chair
Jennifer Maye Walske, “Factors Associated with Early Firm Performance: Human Capital,
Social Capital, and Interfirm Strategy,” (2009) Chair.
Lynn Bakstran, “The Evolution of Strategic Capabilities: Schumpterian and Dynamic
Capabilities and the Industrial Structure in the US brewing Industry,” (2007) Chair.
Rogerio S. Victer, “Location and performance: Three Empirical Studies on the Inter-country
Variance in Firm profitability” (2007) Chair.
Eric Noyes, “Networks, Corporations and Corporate Venturing: among the S&P 500,” (2007)
Chair.
Wood, Robert, "Strategy Innovation Processes in Highly Entrepreneurial Large Firms:
Innovation Routines Emerbgence and Management" (2000) Committee
Edleman, Linda, Chair "Facilitators and Impediments to the Internal Transfer of Team-Embodied
Competencies in Firms Operating in Dynamic Environments"(1999) Chair
Subramaniam, Mohan, “Leveraging Knowledge Across Borders for Global New Product
Development Capability” (1996) Committee
Fink, Robert C., "Customer-Supplier Relationships: Models of Performance in Relational
Exchanges, " (1994) Chair.
Salazar, Ronald J., "Ordinal Approaches for Industry Analysis with Applications to the US
Brewing Industry," (1990), Committee Member, University of Texas at Austin.
Bygrave, William D., "Venture Capital Investing: A Resource Exchange Perspective," (1989)
Chair, Winner Academy of Management Heizer Prize (Entrepreneurship)
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February 2014
Refereed Journal Articles
Eric Noyes, Laurel Doerr-Smith , C.G. Brush and Kenneth J. Hatten Firm Network Position and
Corporate Venture Capital Investment, Journal of Small Business Management - Manuscript ID
JSBM-2011-07-OA-0249 Accepted Feb 20, 2012
Hatten, K.J., James, W.L., Fink, R.C. & Keeler, J.P., “Macneil’s Relational Norms and the NonMirrored Ends Proposition,” (2011) Journal of Marketing Channels, (Accepted March 1 In
Press) Vol 18: 4, Production Nov 2011
“Customer Perceptions of Dependencies in Customer-Supplier Relationships,” Fink, R.C., James,
W.L. & Hatten, K.J., (2011), Journal of Strategic Marketing, Vol. 19: 1, 73-89.
“Pricing, Purchasing and Product Factors Associated with Relational Exchanges for Different
Sized Customers,” Fink, R.C., James, W.L. & Hatten, K.J., (2011) Journal of Business and
Industrial Marketing, Vol. 26: 1, 34-44.
"The Transformation of Firm Profitability Patterns: Changes in the Inter-country and Interindustry Performance Variances after the WTO," Victer, R and Hatten, K. J., (2010). Journal of
Global Business Management, Volume 6: 2, October
“Time and the salience of Macneil's relational norms,” Robert C. Fink, Kenneth J. Hatten &
William L. James. (2010) J Targeting Measurement and Analysis for Marketing 18: 2, 95-107.
“An Exploratory Study of Factors Associated with Customer Perceptions of Above and Below
Market Prices,” Fink, R.C., Hatten, K.J., & James, W.L. (2010) International Journal of Revenue
Management. Vol 4:1, 69-89.
“An Exploratory Study of Factors Associated with Relational Exchange Choices of Small,
Medium and Large Size Customers.” Fink, R.C., James, W.L. & Hatten, K.J., (2009), Journal
of Targeting, Measurement and Analysis for Marketing, Vol. 17:1, pp.39-53.
“Supplier Strategies for Increasing Customer Purchases,” Fink, R.C., James, W.L. & Hatten, K.J.
(2008), Journal of Business and Industrial Marketing, Vol. 23: 8, October, pp. 529-543.
“The Duration of Relational Exchanges Choices: Time Based Effects of Customer Performance
and Environmental Uncertainty on Relational Choice,” Fink, R.C., James, W.L. & Hatten, K.J.
(2008), Industrial Marketing Management. Vol. 37:4, pp. 367-379.
“The Effects of Performance, Environmental Uncertainty and Relational Norms on Customer
Commitments to Suppliers over the Duration of Customer-Supplier Relationships,” Fink, R.C.,
James, W.L. & Hatten, K.J. (2008), International Journal of Management and Decision Making,
Special Issue – Managing Information and Knowledge: Markets, Suppliers and Customers.
Vol. 9:6, pp 660-685.
“Supplier Performance Improvements in Relational Exchanges,” Fink, R.C., Edelman, L.F. &
Hatten, K.J. (2007) Journal of Business and Industrial Marketing. Vol. 22, No. 1, pp. 29-40.
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February 2014
“Transaction Cost Economics, Resource Dependency Theory and Customer-Supplier
Relationships,” Fink, R.C., Edelman, L.F., Hatten, K.J. & James, W.L. (2006) Journal of
Industrial and Corporate Change, Vol. 15:3, pp. 497-529.
“Relational Exchange Strategies, Performance, Uncertainty and Knowledge” with Robert Fink,
Linda F. Edleman. Journal of Marketing Theory and Practice, Vol. 14:2, Spring 2006, pp. 139153.
"The longevity of the performance effects of the Miles and Snow strategic archetypes:a ten-year
perspective in US banking," with William L. James and David G. Meyer, International Journal
of Managemnt and Decision Making, Vol. 5, Nos. 2/3, 2004, pp.196-215..
"Managing the Process Centered Enterprise," with Stephen R. Rosenthal, Long Range Planning,
Vol. 35, 3, June 1999, pp.293-310.
"Global New Product Development Processes: Preliminary Findings and Research
Propositions," with Mohan Subramaniam and Stephen R. Rosenthal, Journal of Management
Studies, Vol. 35, 6, November 1998, pp. 773-796.
"Non-Market Based Transfers of Wealth and Power: A Research Framework for Family
Business," with Neil C. Churchill, Family Business Review, Volume X, (1) Spring 1997. 53-67.
(Republished as a "Classic" from American Journal of Small Business (Winter, 1997).
"Information Systems Strategy: Long Overdue and Still Not Here," with Mary Louise Hatten,
Long Range Planning, Vol.30, 2, (April ), 1997, pp. 254-266.
"From Issue-based Planning to Hoshin: Different Styles for Different Situations," with Paul
Mulligan and Jeffrey Miller, Long Range Planning, Vol 29, 4 (August), 1996, pp 471-482.
"Further Evidence on the Validity of the Self-Paragraphing Approach: Miles and Snow Strategic
Archetypes in The Banking Industry," with William L. James, Strategic Management Journal,
Vol. 16, 1995, pp.161-168 .
"Commentary: Avoiding New Product Warfare," Advances in Strategic Management, Vol. 10,
Ed, Paul Shrivastava, JAI Press, 1994, pp. 175-186.
"Evaluating the Performance Effects of M&S Strategic Archetypes in Banking, 1983-1987," with
W. L James, Journal of Business Research, Vol. 31, No. 2 - 3, October - November, 1994, pp.
145-154.
"Non-Market-Based Transfers of Wealth and Power: A Research Framework for Family
Businesses," with N. Churchill, American Journal of Small Business, Winter, 1987 (Prize
Winning Paper 1987).
"Strategic Groups, Asymmetrical Mobility Barriers, and Contestability," with M. L. Hatten,
Strategic Management Journal, July-August, 1987, pp. 329-342.
"Strategy's Role in Policy Research," with Dan E. Schendel, Journal of Economics and Business,
Vol. 28, 1975-76, pp. 195-202.
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"A Strategic Model of the U.S. Brewing Industry, 1952-71," with Dan E. Schendel and Arnold C.
Cooper, Academy of Management Journal, Vol. 21, No. 4, December 1978, pp. 592-610.
"Heterogeneity Within an Industry: Firm Conduct in the U.S. Brewing Industry, 1962-71," with
Dan E. Schendel, Journal of Industrial Economics, Vol. XXVI, No. 2, December 1977.
"The Case of the Pugnacious Presidents," Harvard Business Review, January/February, 1978.
Books
"Reaching for the Knowledge Edge: How the Knowing Corporation Seeks, Shares & Uses
Knowledge for Strategic Advantage", with Stephen R. Rosenthal, New York, New York:
AMACOM, April 2001.
Effective Strategic Management: Analysis and Action, with M. L. Hatten, text, Englewood Cliffs,
NJ: Prentice-Hall, 1988.
Strategic Management: Analysis and Action, with M. L. Hatten, a text and casebook, Englewood
Cliffs, NJ: Prentice-Hall, 1987.
Instructors Guide to Accompany Strategic Management: Analysis and Action, with M. L. Hatten,
Englewood Cliffs, NJ: Prentice-Hall, 1987.
Strategies for Success in the U.S. Footwear Industry: Case Studies, with Hassell McClellan and
Paul Crane, U.S. Department of Commerce, Washington, D.C., 1979.
Small Business III, a collection of readings from the Harvard Business Review, Harvard Business
Review, 1979.
Book Chapters
"Creating Value Through Knowledge Sharing: The Essential Role of Organizational Culture,"
with Linda Edleman and Candida Brush, JAI, Ed Shaher Zahia, 2003.
"North America: A Strategic Overview" in 1990 International Business Strategy Resource Book,
1990, Strategic Direction Publishers, Ltd., Zurich & Fairfax, VA, 1990.
"Some Empirical Insights for Strategic Marketers: The Case of Beer" with M. L. Hatten, in
Strategic Marketing and Management, ed. by H. Thomas and D. Gardner, London: John Wiley
& Sons, Ltd., 1985.
"Robin Hood" case published in C. Roland Christensen, Norman A. Berg, and Malcolm S. Salter,
Policy Formulation and Administration, Eighth Edition, Richard D. Irwin, Inc., Homewood,
Illinois, 1980.
"Quantitative Research Methods in Strategic Management," published in Strategic Management:
A New View of Business Policy and Planning, edited by Dan E. Schendel. 1978.
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Other Publications)
“Managing Risk: Lessons from Fukushima,” with James E Post, Vikalpa, Vol. 36 (2)
April-June 2011, p.93-94.
"Knowledge management: Creating a knowing culture, with Stephen R. Rosenthal, Ivey Business
Journal, September/October 2002 pp. 1-5.
"Creating Knowledge through Experiments," with Stephen R. Rosenthal, Knowledge
Management Review, Vol 3(4), September/October, 2000 pp. 12-13.
“Listening — Foundation of Leadership,” with Stephen R. Rosenthal, Strategic
Communication Management, Vol 4 (3) April/May, 2000 pp. 34-37.
"Use Line-of-Business Analysis to Improve Your Profitability," Journal of Bank Cost &
Management Accounting, Vol. 9, 1, 1996 pp. 36-50 [reprinted from Bank Accounting & Finance,
Fall, 1995 see below]
"Use Line-of-Business Analysis to Improve Your Profitability," Bank Accounting & Finance,
Fall, 1995 pp.1-8.
"Know Your Customer: A Guide for Commercial Lenders in the 1990's," Commercial Lending
Review, December, 1994.
"Themes in Corporate Strategy," The Strategist, Vol. 4, IV, 1992, pp. 13 -14.
"Observations on Strategy, Planning and Performance" with Mary Louise Hatten, William L.
James, & Neil C. Churchill, MLE Alumni Bulletin, Institute for the Management of Lifelong
Education, (Harvard Graduate School of Education), Vol. 5, No. 1, December 1991
"Matchmaking for Investment, Part II," with William J. Poorvu and Howard H. Stevenson, Real
Estate Today, Vol. 9, No. 10, November/December, 1976.
"Matchmaking for Investment, Part I," with William J. Poorvu and Howard H. Stevenson, Real
Estate Today, Vol. 9, No. 9, October 1976.
Working Papers (Current)
Lynn A. Walter, Linda F. Edelman, Kenneth J. Hatten, "The U.S. Brewing Industry,
Strategic Windows and Survivial" Journal of Management History, (ID JMH-02-2014-0017)
accepted 17-Feb-2014
Hatten, K.J., Keeler, J.P, James, W.L., &.Kim, K, Is there a Relationship between
Environmental and Financial Performance? Submitted to Journal of Management &
Organization Jan 13, 2014
Hatten, K.J., Fink, R.C., Keeler, J.P & James, W.L., &., “Duration: Time, Contracts and
Choices”submitted Journal of Corporate Change, January 2014.
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February 2014
Kenneth J. Hatten, William L. James, James P. Keeler and Kyungho Kim
“How Can We Tap KLD’s Information Content?”
Kenneth J. Hatten, James P. Keeler and William L. James, “Tapping BIG DATA:
Lessons of the 2008-2009 Banking Crisis”
Kenneth J. Hatten, James P. Keeler and William L. James “Profitability, Control and the
Long Run Effects of Profit Variation in US Banking: A Resolution of Bowman’s Paradox”
Kenneth J. Hatten, James P. Keeler and William L. James, “Responsible Banking and the
Role of Forecast Errors in the 2008/9 Banking Crisis”
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Hatten, K.J., James, W.L., Fink, R.C. & Keeler, J.P., “Duration: Time, Contracts and
Choices”submitted AMJ November 16, 2011 Time, Contracts and Choices (AMJ-20111069-Orig) being revised.
Kenneth J. Hatten, William L. James, James P. Keeler, Linda Smolak
“Caveats for the Analysis and Interpretation of KLD Data”
People, Profit, Politics and the Market: Forces for Environmental Perfromance
A Banker’s Dashboard
The Long Term Effects of Profit Variance in the Banking Industry
The Capability Profit Response
Hatten, K.J., James, W.L., Fink, R.C. & Keeler, J.P., “Duration: Time, Contracts and
Choices”submitted AMJ November 16, 2011 Time, Contracts and Choices (AMJ-20111069-Orig) being revised.
Kenneth J. Hatten, William L. James, James P. Keeler, Linda Smolak
“Caveats for the Analysis and Interpretation of KLD Data”
Kyungho Kim and Kenneth J. Hatten, Is Sustainable Envionmental Performance Possible
If One Size Can’t Fit All? Submitted to Journal of Management, Jan 2012
Lynn A. Walter, Linda F. Edelman, Kenneth J. Hatten “Early Entry or Capability
Development? Survival During Shakeout in the US Brewing Industry” to Industry and
Corporate Change, submitted JICC September 2011
Kim, Kyungho, Valerie Moatti, Kenneth J. Hatten, Does Environmental Strategy Affect
Environmental Performance? A Longitudinal Study of Heavier Polluting US Industries,
1991-2005, Strategic Management Journal Sept 2011 now to Business and Society, Jan
2012
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February 2014
Eric Noyes, Laurel Doerr-Smith , C.G. Brush and Kenneth J. Hatten Firm Network
Position and Corporate Venture Capital Investment, Journal of Small Business
Management - Manuscript ID JSBM-2011-07-OA-0249 [email ref: SE-6-a] Revised and
Resubmitted Nov 2011, revising again #2 Jan 2012. Accepted Feb 20 2012
Hatten, K.J., James, W.L., Fink, R.C. & Keeler, J.P., “Macneil’s Relational Norms and the NonMirrored Ends Proposition”. Resubmitted to Journal of Marketing Channels, February 2011.
Production Nov 2011 Journal: WJMC: Journal of Marketing Channels Manuscript ID: 635368
Manuscript Title: Macneil's Relational Norms and His Non-mirrored Ends Propositions
by: Hatten;James;Fink;Keeler;
Fink, R.C., Hatten, K.J., & James, W.L., “An Exploratory Study of Factors Associated
with Customer Perceptions of Above and Below Market Prices”. Received revise and
resubmit review from the International Journal of Revenue Management. Resubmitted
January 2009.
Fink, R.C., James, W.L. & Hatten, K.J., “Pricing, Purchasing and Product Factors
Associated with Relational Exchanges for Different Size Customers”. Submitted to
Journal of Business and Industrial Marketing, December 2008.
Hatten, K.J., James, W.L., Fink, R.C. & Keeler, J.P., “Macneil’s Relational Norms and
the Non-Mirrored Ends Proposition”. Work in progress.
Fink, R. C., Hatten, K.J. & James, W.L., “Time and Salience of Macneil’s Relational
Norms”. Submitted to the Journal of Targeting, Measurement and Analysis for
Marketing in December 2009.
Fink, R.C., James, W.L. & Hatten, K.J., “Dependency in Customer-Supplier
Relationships. Work in progress.
“How Do S&P500 Company Positions in Interlocking Boards Impact Corporate
Entrepreneurship?” with Eric Noyes, Laurel Doerr-Smith and C.G. Brush, January 2008
“Embedded Information Resources in Corporate Entrepreneurship,” with Eric Noyes, Laurel
Doerr-Smith and C.G. Brush, January 2008
“Structural Holes among the S&P500 and Patterns of Corporate Entrepreneurship, “ with Eric
Noyes, Laurel Doerr-Smith and C.G. Brush, January 2008
“The Evolution of Strategic Capabilities and Industry Structure in US Brewing,1950-2005,” with
Lynn Bakstran, February 2007/8.
“The Power of the Paradigm: On the Power of a Paradigm: Variance (Risk or
Management Control) & Its Profitability Effects,” Kenneth J. Hatten, William L. James,
and James P. Keeler, November, 2006/February 2008
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February 2014
“Profitability and Control in US Banking,” Kenneth J. Hatten, William L. James, and James
P. Keeler, November, 2006; February 2008
“Macneil’s Relational Norms and the Non-Mirrored Ends Proposition,” with William L. James
anfd Robert R. Fink, submitted to Marketing Theory
“Supplier Strategies for Increasing Customer Purchases,” with William L. James and Robert R.
Fink, February 2007.
“Pricing in the Customer’s Eyes,” with Willima L. James and Robert R. Fink, August 2006.
Robert R. Fink, William L. James, Kenneth J. Hatten, “The Duration of Relational Exchanges &
the Lifecycle effects of Customer Performance and the Environment on Relational Choice, ”
Resubmitted -- a minor revision for a third review to the Industrial Marketing Management.
January 2007.
Hatten, James, and Keeler, “Explorations the Interdependence of Profitability and Control in US
Banking,” submitted in January 2005 to the Business Policy Division of the Academy of
Mangement Conference, Hawaii, accepted.
Fink, Edleman, Hatten, Kenneth J. “Relational Exchange Strategies, Performance, Uncertainty
and Knowledge” was submitted 2/14/05 to the Journal of Marketing Theory and Practic.
Accepted
Fink, Edleman, Hatten, “Supplier Performance Improvements in Relational Exchanges” was
submitted on 2/14/05 to the Northeast Business and Economics Association Conference.
Fink, Edleman, Hatten, “Supplier Performance Improvements in Relational Exchanges” was
submitted on 2/14/05 to the Journal of Business and Industrial Marketing.
Hatten, James, Fink and Edlemen, “Pricing in the Customer's Eyes” was submitted 25 Feb 05 to
the Journal of Product and Brand Management, revision being prepared for resubmission after
1st review.
Fink, Edleman, Hatten, James, “Transaction Cost Economics, Resource Dependency Theory and
Customer-Supplier Relationships” will be resubmitted to the Industrial and Corporate Change
Journal in late March or early April 2005. (Accepted)
Hatten, James and Keeler, “Profitability and Control in US Banking, 1983-1992” in draft form
for yet to be selected journal April, 2005.
“The Eergence of Continual Strategic Innovation,” with Robert Chapman Wood and Peter J.
Williamson, San Jose State university, department of organization and management, #051B
January 2004. Submitted to Organization Science ID OS-MS-04-0178.
“Strategic Experiments,” Center for Enterprise Leadership, Technical Note #6, July, 1998, with
Stephen R. Rosenthal, 2000."
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“Listening," Center for Enterprise Leadership, Technical Note #5, with Stephen R. Rosenthal,
July, 1998."
"How Companies Begin Innovating" submission to Organization Science. Feb 1, 2000, with
Robert Wood and Peter J. Williamson
“Dynamic Enviironments,” SMS Vancouver October 2000 with Edlemean and Brush
“Internet,” SMS Vancouver October 2000 with Mary Louise Hatten
"The Du Pont Formula for Ratio Analysis," Center for Enterprise Leadership, Technical Note #6,
July, 1998."
Advantage, Risk, and Control ," Center for Enterprise Leadership, Technical Note #5, with
Stephen R. Rosenthal, July, 1998."
"Assessing Plan Feasibility & the 3C Balance," Center for Enterprise Leadership, Technical Note
#4, with Stephen R. Rosenthal, June 1998.
"The Enterprise Leader's Business Process Portfolio," Center for Enterprise Leadership,
Technical Note #3, with Stephen R. Rosenthal, April, 1998.
"Process Centering & Enterprise Leadership," Center for Enterprise Leadership, Technical Note
#2, with Stephen R. Rosenthal, April, 1998.
“Managing the Process Centered Enterprise," Center for Enterprise Leadership, Technical Note
#1, with Stephen R. Rosenthal, submitted to Long Range Planning, March, 1998.
“The Longer Run Performance Effects of M&S Strategic Archeytpes: Strategic Priorities in US
Banking 1983-1992,” with William L. James and David G. Meyer, presented at the 17th Annual
International Strategic Managemnt Society Conference, October 5-8, 1997, Barcelona, Spain.
“Through the Customer’s Eyes: Suppliers’ Pricing & the Pervasive Role of the Market,” with
William L. James and Mary Louise Hatten, presented at the 17th Annual International Strategic
Managemnt Society Conference, October 5-8, 1997, Barcelona, Spain.
"Transaction Cost Economics, Resource Dependency Theory and Customer-Supplier
Relationships," with Robert Fink, Rajiv Dant and Linda Edleman, Boston University, submitted
to Academy of Management Journal, May 1996..
"Assessing the Customer-Supplier Relationship between Pulp, Paper, and Paperboard
Manufacturers and their Process Control Equipment Suppliers, with Robert Fink, Rajiv Dant and
Linda Edleman, Boston University, February 1996 (16th Annual International Conference,
Strategic Mangement Society, Phoenix, November 1996 -- see Proceedings and Presentations).
"Initiating Business Transformation: Individual Roles & Organizational Processes" with Jeffrey
G. Miller (see "Signaling" below) July 1996
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"Global New Product Development Processes: Preliminary Findings and Research
Propositions," with Mohan Subramaniam and Stephen R. Rosenthal, accepted for Division of
International Management, Electronic Proceedings, Academy of Management National Meeting,
Cincinnati, Ohio, August 1996, revised and submitted to Journal of Management Studies June
1996.
“Chaos and Competitive Determinism: Conflicting Forces in US Brewing," submitted to the
Strategic Management Journal January 1996.
"Issue Based Planning," with Jeffrey G. Miller, submitted to Planning Review, March 1996.
"Be Right, Be Early & Sustain Your Company's Hard Won Success," with Jeffrey Miller,
Manufacturing Roundtable, Boston University, October, 1994
"Can Your Company Beat Fat Death and Sustain its Success? Opportunities and Risks," with
Jeffrey G. Miller, October 1995
"Experiments & Concrete Learning Experiences: Catalysts for Transformation," with Paul
Mulligan and Jeffrey G. Miller, May 1995.
"Thinking Differently About Strategic Planning," Sustaining Success Research Project, Briefing
paper #2, with Paul Mulligan, Boston University, School of Management, Manufacturing
Roundtable, May 1995 (see Long Range Planning. August 1996).
"Planning in High Technology: A Costly Oxymoron?" with Mary Louise Hatten, Submitted to
Long Range Planning, March 1995.
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"Signaling the Imperative for Business Transformation: Individual Roles, Organizational
Processes and Industry Dynamics," with Jeffrey Miller, Manufacturing Roundtable, Boston
University, October 1994 (accepted for 15 th Annual International Strategic Management Society
Conference, Mexico City, October 15-18, 1995)
"Thoughts on Chaos in Strategy", with M. L. Hatten, Submitted to Strategic Management
Journal, May 1993 (revised as "Chaos and Competitive Determinism," above.)
"Large & Small Performance Effects of M&S Strategic Archetypes in Banking, 1983-1987" with
W. L James and M. Canders, Working Paper, October 1991 led to papers in Journal of Business
Research (1994) and Strategic Management Journal (1995) papers(see above).
"Market Share, Profitability and Profits in the Brewing Industry: A Counter-Example to the
Conventional Wisdom," with M. L. Hatten (Working Paper).
"Did You Identify Your Strategy?" with M. L. Hatten (Working Paper)
"Strategic Groups in a Concentrating Industry: A Case of Beer," with M. L. Hatten, Working
Paper, February, 1983.
"Suggestions for Reading, Preparing and Discussing a Case," (Mimeo), 1982.
"Business Policy Research, the Quantitative Way, Circa 1977," written for the Research
Conference, "Business Policy Research: The State of the Art," University of Pittsburgh, May 2527, 1977. Working Paper, Division of Research, Harvard Business School (HBS #77-12).
"Heterogeneity Within an Industry: The Case of the US Brewing Industry," with Dan E.
Schendel. Working Paper, Division of Research, Harvard Business School, September 10, 1975
(HBS #75-29).
"Can Corporate Strategy Be Modeled?" with Dan E. Schendel. Institute of Research in the
Behavioral, Economic and Management Sciences, Krannert Graduate School of Industrial
Administration, Purdue University, West Lafayette, Indiana, June, 1975 (HBS #75-29)
"Problems in Developing a Strategic Explanation of Firm Performance," Working Paper,
Division of Research, Harvard Business School, December 1974 (HBS #75-14).
14
February 2014
Presentations & Proceedings
Bakstran, L., Edelman, L., & Hatten, K. (2011). The natural environment as a source of
competitive advantage. Strategic Management Conference, Miami, FL.
Kim, K, and Hatten, K.J., “A longitudinal Study of ES, EP and FP in the Dirty Industries
of the USA 1991-2005,” Academy of Management Conference, 2011, San Antonio, TX.
Fink, R. C., Hatten, K.J. & James, W.L., “Time and Salience of Macneil’s Relational
Norms”. Northeast Business and Economics Association Conference, November 2009.
Fink, R.C., Hatten, K.J., & James, W.L., “An Exploratory Study of Pricing in the
Customer’s Eyes”. Northeast Business and Economics Association Conference,
November, 2008.
Hatten, James, and Keeler, “Explorations the Interdependence of Profitability and Control in US
Banking,” 2005 Business Policy Division of the Academy of Management Conference, August,
Honolulu, Hawaii.
Fink, Edleman, Hatten, “Supplier Performance Improvements in Relational Exchanges”
Northeast Business and Economics Association Conference.2005
“Dynamic Environments,” Strategic Managemnt Society, Vancouver, October 15-18, 2000 with
Edlemean and Brush
"Strategies for the Internet," with Mary Louise Hatten, Strategic Managemnt Society, Vancouver,
October 15-18, 2000 (Paper accepted but not presented)
“How Companies Begin Innovating,” with Robert Wood and Peter J. Williamson, Academy of
Management, Business Policy and Strategy division, Totonto, August 2000
"Strategy Innovation Routines and Organizational Change Processes that Generate Them" With
Robert Wood, Strategic Management Society, Berlin, October 3-6, 1999
"Building Strategic Change through Stories: Deconstructing and Reconstructing a Shifting
World" with Mary Louise Hatten, Strategic Management Society, Berlin, October 3-6, 1999.
“Managing Competencies as Part of Enterprise Performance, “with Stephen R. Rosenthal
Meetings of Center for Enterprise Leadership, October 27, 1998.
“Enterprise Level Performance Metrics: Tilting the Balanced Scorecard,” with Stephen R.
Rosenthal “ Meetings of Center for Enterprise Leadership, May 4, 1999.
“Identifying and Building Organizational Competencies,” with Stephen R. Rosenthal “Meetings
of Center for Enterprise Leadership, May 3, 1999;
“Strategy & Control ( US Banking 1983-1992): Loose control, Low Performance,” with William
L. James and David G. Meyer, presented at the 18th Annual International Strategic Management
Society Conference, November 1-4, 1998, Orlando, Florida.
15
February 2014
“The Longer Run Performance Effects of M&S Strategic Archeytpes: Strategic Priorities in US
Banking 1983-1992,” with William L. James and David G. Meyer, presented at the 17th Annual
International Strategic Management Society Conference, October 5-8, 1997, Barcelona, Spain.
“Through the Customer’s Eyes: Suppliers’ Pricing & the Pervasive Role of the market,” with
William L. James and Mary Louise Hatten, presented at the 17th Annual International Strategic
Management Society Conference, October 5-8, 1997, Barcelona, Spain.
"Assessing the Customer-Supplier Relationship between Pulp, Paper, and Paperboard
Manufacturers and their Process Control Equipment Supliers," with Robert Fink, Rajiv Dant and
Linda Edleman, Boston University, accepted for 16th Annual International Conference, Strategic
Mangagement Society Conference, Phoenix, November 10-13, 1996, Chairs Gary Hamel and
C.K. Prahalad.
"Global New Product Development Processes: Preliminary findings and Research Propositions,"
with Mohan Subramaniam and Stephen R. Rosenthal, accepted for Division of International
Management, Electronic Proceedings, Academy of Management National Meeting, Cincinnati,
Ohio, August 1996.
"Signaling the Imperative for Business Transformation: Individual Roles, Organizational
Processes and Industry Dynamics," with Jeffrey Miller, (15th Annual International Stategic
Management Society Conference, Mexico City, October 15-18, 1995)
"Evaluating the Performance Effects of M&S Strategic Archetypes in Banking, 1983-1987," with
W. L James, Strategic Evaluation Research Conference, Montreal, Canada, October 1993,
"Creating a Context Conducive to Competitiveness," Australian Graduate School of
Management, November, 1992
"Renaissance for US Competitiveness: Lessons from the Restructuring of the 1980's" with M. L.
Hatten, 12th Annual International Conference, Strategic Management Society, London, UK,
October 1992
"Evergreen Strategy: Reality or Myth" with M. L. Hatten, N. C. Churchill and W. L. James
presented at the 11th Strategic Management Society Conference, Toronto Canada October 1991.
"US Financial Services: The Decline of Banking as We Know It" at the Australian Graduate
School Of Management, Sydney, Australia, July, 1991.
"Management Succession in the Family Business: A Focus for Research," with N. Churchill,
"The Spirit of Entrepreneurship," Proceedings 32nd Annual World Conference, International
Council for Small Business, Vancouver, June, 1987.
"Institutions and Instruments: A New Perspective on the Evolving U.S. Capital Market,"
presented at New Strategies in the Financial Services Sector Conference, London, June 11-13,
1986 sponsored by the Strategic Management Society and the International Banking Center,
Manchester Business School).
16
February 2014
"Living with the Family Business: Perspectives on Successful Relationships," National
Association of Recycling Industries 1985 Convention, Boston, MA, May 1985.
"Some Empirical Insights for Strategic Marketers: The Case of Beer," with M. L. Hatten, written
for the Strategic Marketing Workshop, University of Illinois and the American Marketing
Association, May, 1982.
"Strategic Planning and Higher Education: Some Concepts, Problems and Opportunities," with
D. E. Schendel, Proceedings of the Fourth Annual Meeting of the American Institute for
Decision Sciences, November 1-4, 1974.
"An Evaluation of a Technological Forecasting Methods by Computer-Based Simulation," with
M. L. Piccoli, presented at Academy of Management National Meeting, Division of Business
Policy and Planning, August 1973.
"Strategic Responses to Technological Threat," with A. C. Cooper, E. E. DeMuzzio, E. J. Hicks,
D. G. Tock, presented at Academy of Management National Meeting, Division of Business
Policy and Planning, August 1973.
"A Use of Simulation in Technological Forecasting," with M. L. Piccoli, Proceedings of Fourth
Modeling and Simulation Conference, University of Pittsburgh, April 23-24, 1973.
"Policy or Strategic Management - A Broader View for an Emerging Discipline," with D. E.
Schendel, Professional Paper of Academy of Management National Meeting, Division of
Business Policy and Planning, August, 1972.
Other
"Strategic Models in the Brewing Industry," unpublished doctoral dissertation, Purdue
University, December, 1974.
"Business Policy: Teaching and Research," edited by Bernard Taylor and Keith MacMillan,
Book Review with Dan E. Schendel in Sloan Management Review, Vol. 15, No. 2, Winter 1974,
pp. 115-118.
17
February 2014
Case Studies
STRATEGIC MANAGEMENT CASES:
Administrative Practice
Jamie Dimon, JPMorgan Chase, 2012
Managing Risk 2010
Managing Risk: Managing Change.
GE, GE Health Care and Its Medical Systems Initiatives
The Iceland Volcano & European Airspace Restrictions
Toyota and Unintended Acceleration
BP in the Gulf of Mexico
Strategy & Financial Analysis Cases
Hyundai (A) (2009)
Hyundai (B): Goals for Hyundai Motors America
Hyundai (C): consolidated Financial Statements
Textainer (2009)
The Unidentified Companies Case
Democrawan Steel
Levi Strauss (B)
Levi Strauss (B) -- Supplement 1
Levi Strauss (B) -- Supplement 2
State Street 1996 and 2000
Strategy & Financial Analysis Technical Notes
Financial & Managerial Accounting and Strategy: A Brief Overview Estimating Financials
Understanding Financial Service Firms
Assessing Corporate Growth: The Rule of 72 and Sustainable Growth
Estimating the Capital Cost of a New Plant
Banking: Contrasting Strategy Analysis and Strategy Formulation
J. P. Morgan
University National Bank & Trust
Digital Employees Federal Credit Union
1993
1991
1991
The Strategic Significance of Funding for Financial Service Firms
Maryland National Corporation
State Street Bank 1989
Bank One 1990: The M Corp Option
CIT/Dai Ichi Kangyo
Shawmut National
Bank America
1991
1990
1990
1990
1988
1987
Fundamental Relationships Between The Environment & Strategy:
A Focus On Line Of Business Analysis
Allied Bancshares 1986: The Oil Price Crash
Ameritrust
````
1986
1986
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February 2014
Bankers Trust
Fidelity Management and Research
Barnett Banks
State Street Bank and Trust (A)
State Street Bank and Trust (B)
Northbridge Mutual Savings Bank
Bank One 1979: Defining the Business
1986
1986
1986
1986
1986
1985
1984
Foundation Cases: What Are The Elements Of Bank Strategy?
Bank One Administration: Acquisition Management
RIHT/Bank of Boston
Shawmut/Worcester
Golden West Financial Corporation
Bank One Ohio
1984
1984
1984
1982
1982
Country Analysis
Acme Plastics South East Asia
Vietnam
1997
1997
Technology Choice
Machine Tools Industry
Monsanto's Posilac (Bovine Somotrophin)
1996
1995
Planning
Honeywell Inc.: Communicating Strategy (A) and (B)
Saddem Design Systems
Techmatic (A)
Techmatic (B)
1992
1990
1987
1987
LBO Series
Strategic Assessment of Credit Risk
Multi-Unit Restaurants: ARG, Del Taco/Naugles, Wendy's San Diego
Building Supply Chains & Wickes Lumber
Avon: Evolution of the Diversified Business
Forstmann & Co., Inc.
GE Capital's Cable TV Portfolio
Gibson Greetings, Inc.
Georgia Gulf
Southwire Inc.
Big Red San Antonio
The Soft Drink Trail
Big Red San Antonio (Video)
1988
1988
1988
1989
1989
1986
1985
1985
1985
1985
1985
CPA Practice
The Role of the Managing Partner (Video)
Pendleton (A): The Acquisition of an Accounting Practice
Pendleton (B)
1985
1985
1985
Cases On Competitive Advantage and the Numerical Confirmation of Strategy
EuroDisney (B): The Rest of the Story
Commonwealth Computer Services
1994
1992
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February 2014
Asahi Breweries, Ltd.(B)
Democrawan Steel Corporation
Procter & Gamble: The Interview
Cooper Industries
Gardner Denver
Morgan Shoe Manufacturing Company
Doral Corporation
Ferment in the Brewing Industry
Schlitz/Miller
United Way of Heaton
1990
1991
1988
1981
1981
1979
1979
1979
1979
1978
Published Cases
Zachary Roberts
Hasket Computer Service
Fox (20th Century)
Cybersyn Systems
Mark Whitcomb
Wolfe Industries
Investment Tax Credit
Secured Transactions under the UCC
Florafax International
Robin Hood
Midland Spark Plug Company (D)
Midland Spark Plug Company (E)
Midland Spark Plug Company (C)
Pakhoed Holding, N.V.
Robertson Distribution Systems, Inc.
Acromag Incorporated
Mystic Electronics, Inc. (C)
Big D Drug, Inc.
Big D Drug, Inc.: Denouement
Yellowtail Marine*
Cray Research
Almet, Inc.
General Development Corporation
Midwestern Mortgage Investors
9-377-212
9-377-207
9-377-189
9-377-174
9-377-137
9-377-103
9-377-101
9-377-102
9-377-099
9-377-098
9-377-096
9-377-097
9-377-095
9-377-094
9-377-093
1-377-092
9-377-091
9-377-089
9-377-090
9-376-265
8-376-218
9-376-197
9-376-141
9-376-064
* The Yellowtail case has been one of the top ten best selling HBS
since it was written (see the Harvard Case Service catalogs).
20
February 2014
STRATEGIC MANAGEMENT: TEACHING AND ANALYTICAL NOTES
International & Global Business Strategies
Asahi Brewing (CD710)
Australian Paper Manufacturers (A) (CD720)
Euro-Disney, SGA (MG422 & MG731)
Bill Gates & the Management of Microsoft 1991 (MG731 & 422)
Transformation at Ford 1989 (CD720, MG731 & MG422)
Benetton SpA (MG 731 & MG422)
Molson Breweries (CD720 & MG422)
Honeywell Inc.: Communicating the Strategy (A) & (B)
Graves Industries (MG422 & AMBA MG731)
Financial Services Strategy Cases
GE Capital Services (GECS)
Sears Roebuck & Company -- 1993 (MG829 & MG422)
Banc One 1989 (MG829, MG731 & MG422)
J. P. Morgan & Company (MG829 & CD710)
Mark Twain Bancshares (MG829 & MG422)
State Street Boston Corporation (MG829)
Supplementary Note on Working Capital Management at GE
General Electric 1988 (MG422)
Ameritrust
1995
1994
1994
1993
1993
1992
1992
1992
1987
1994
1994
1993
1993
1993
1992
1992
1990
Confirming the Strategy with Financial Analysis
Commonwealth Computer Services (CD710)
Brigham & Womens Hospital (CD710)
Compuserve -- Financial Analysis (CD710)
Groen Inc.: A Dover Industries Co. (MG731 & MG422)
Caterpillar/Komatsu (MG422)
Procter and Gamble: The Interview (MG422)
Steinway & Sons (MG731 & MG422)
Strategic Signatures (MG422)
1995
1994
1994
1991
1989
1988
1988
1987
LBO's Forstmann & Co.
ARG
Building Supply Chains & Wickes Lumber
Southwire
Gibson Greeting Cards
Georgia Gulf (MG422)
Big Red San Antonio & The Soft Drink Trail
1990
1990
1990
1989
1989
1989
1988
21
February 2014
Published Strategic Management Teaching Notes (1987)
Continental National Bank & Trust
Champaign Concrete Block
Assuming Control at Altex Aviation
Schlitz Miller
The US Brewing Industry
Zachary Roberts
B. J. Gunness Construction Company
United Way of Heaton
Chrysler in the US Auto Industry 1921-1980
Chrysler in Crisis
Hasket Computer Services
Fox (20th Century)
Cybersyn Systems
Mark Whitcomb
Wolfe Industries
Florafax International
Robin Hood
Midland Spark Plug Company (D)
Midland Spark Plug Company (E)
Midland Spark Plug Company (C)
Pakhoed Holding, N.V.
Robertson Distribution Systems, Inc.
Mystic Electronics, Inc. (C)
Big D Drug, Inc.
Big D Drug, Inc.: Denouement
Yellowtail Marine
Cray Research
Patio Time Inc.
General Development Corporation
Midwestern Mortgage Investors
Mystic Electronics
Other Unpublished Notes
Daag Europe
Polaroid Kodak
22
February 2014
Real Estate Cases
Four Seasons Yorkville Inn
9-377-163
Lincoln Foundation
9-376-171
Note on Wraparound Mortgages
9-376-117
Land/Vest 1971
(The Returns to the Limited and General Partners)
Stratford Place
9-376-065
Tony Nardone - Broker
9-376-006
Preston Mortgage Trust
9-376-005
Angus Cartwright
1-375-376
Colossal Mini Control
9-375-174
FINANCIAL SERVICE CASES – 1996
Banco de Columbia
Diner's Club International
GMAC Businesses
GMAC's Finance Strategy
Merrill Lynch & Company
Morgan Stanley's Global Gamble
Nations Bank: Line of Business Profitability
Salomon
Scudder, Stevens & Clark
Security First National Bank: The Pioneer Internet Bank
United Asset Managemeent
US Bancorp
Warren Buffet
Line of Business Analysis
GMAC Businesses
Merrill Lynch & Company
Nations Bank: Line of Business Profitability
Salomon Brothers
Scudder, Stevens & Clark
US Bancorp
Concepts: Profitability & Cost
Banco de Columbia
Diner's Club International
GMAC's Finance Strategy
Morgan Stanley's Global Gamble
Security First National Bank: The Pioneer Internet Bank
United Asset Management
Warren Buffet: Compounding OPM
23
February 2014
FINANCIAL SERVICE CASES – 1997
Bank America Corporation, 1993-1996
Bank Boston/Baybanks Merger
Brown Brothers Harriman & Co
Charles Schwab Corporation
Chase/Chemical Merger
Eaton Vance Corporation
Middle Market Banking, Massaschusetts: USTrust & Eastern Bank
Morgan Stanley Group, Inc./Dean Whitter
Wells Fargo
Countrywide Mortgage
CD750: MANAGING GLOBAL CUSTOMERS, CAPABILITIES AND COMPETENCIES
Cases
HP Singapore: The "Go" Case
HP Singapore: The "No" Case
MK Industries
Peapod inc.: America's Internet Grocer
Rainforest Café
BTIC
1999
1999
1999
1999
1999
2000
Analytical and Teaching Notes (1999)
Steuben Glass
Lotus (A) and (B)
Calyx & Corolla
Groen: A Dover Industries Company
JP Morgan & Co.
Analog Devices: The Half-Life System
State Street Bank
Hewlett Packard Singapore (A) with HP Singapore: The "Go" Case & HP Singapore:
The "No" Case
Continuous Casting Investments at USX
Activity-Based Management at Stream International
Laura Ashley and Federal Express Strategic Alliance and Laura Ashley (C): Rebuilding
and Transforming a Global Brand
Sharp Technology: Technology Strategy
Xerox and Fuji Xerox
3M: Profile of an Innovating Company
Smashing the Cube: Corporate Transformation at Ciba-Geigy, Ltd.
Marks & Spencer: Sir Richard Greenbury’s Quiet Revolution
24