AStudent’sGuidetoUniversityITSystems Havingproblems–refertopages2&3forhelp Index: 1. HowtoGetHelp:..................................................................................2 2. LoggingontotheUniversityDomain...................................................2 3. ChangingyourUniversityDomainPassword........................................4 4. TheSaltireCentre...............................................................................11 5. TheStudentHomePage.....................................................................12 6. MyCaledonian....................................................................................12 7. Email...................................................................................................14 8. TheLibrary..........................................................................................18 9. Plagiarism...........................................................................................19 10. GCULearnͲAVirtualLearningEnvironment.....................................20 11. UserWorkspace..................................................................................22 12. StudentITFacilities.............................................................................23 13. PrintingSystem...................................................................................26 14. StudentSupportServices...................................................................31 15. FacilitiesforStudentswithDisabilities...............................................32 16. LoggingOff..........................................................................................32 Pleasenotethatyoumaynotbeabletoaccessthesystemsdescribed inthisbookletuntil24hoursafteryoucompleteregistration. ©GlasgowCaledonianUniversity 1 Havingproblems–refertopages2&3forhelp 1. HowtoGetHelp: LearningDevelopmentCentre WithineachSchoolthereisaLearningDevelopmentCentre(LDC)withstaff trainedtoprovideacademicsupport.OnememberoftheLDCwillhavea specialistroleinprovidingICTSupport;theycanbecontactedasfollows: GlasgowSchoolforBusinessandSociety Room:W511a Phone:01413313300 MargaretBrown Email: ldcgsbs@gcu.ac.uk SchoolofHealthandLifeScience Room:A107 Phone: 0141331 3456 LinaPetrakieva Email:LDC_HLS@gcu.ac.uk SchoolofEngineeringandBuiltEnvironment Room:M534 Phone:01412731230 DavidMcArthur Email:askLDC@gcu.ac.uk TheLibraryDesk TheLibraryDeskinTheSaltireCentrecanhelpwithquick,basicqueriesand referyoutoanexpertformoreinͲdepthhelp. TheITHelpdeskprovidesIThelp: x ByTelephoneforurgentrequests AllInformationServicescomputerlabshavephones.Thesearemounted besideredboardsandwillputyoustraightthroughtotheITHelpdesk.Saltire CentreITphonesarelocatedintheprinterpodsoneachlevel.Pleasehave yourusernamereadyandnoteanyerrormessagesencountered.Theycan alsobecontactedexternallyon01412731234 x ViatheComputerStuffStudentWebpageat: http://www.gcu.ac.uk/student/computerstuffwhereyoucanviewthepages fortheanswertoyourITquestion. x Email TheITHelpdeskcanbecontactedatithelp@gcu.ac.uk.Pleaseincludeyour usernameandStudentID(matriculationnumber)inallcorrespondence. 2. LoggingontotheUniversityDomain TologontocomputerswhenyouareontheUniversitycampus,youneeda usernameandpassword. Username YourusernameisprintedonyourStudentcardandalsoonyourjoining instructionsletter.Exampleofastudentusername:JSMITH299 2 Havingproblems–refertopages2&3forhelp Password Yourdefaultpasswordwillbesenttoyoubypostoremail.Justasyouwouldn’t giveoutthePINforyourbankcard,youmustnotgiveanyoneyourpassword,and youshouldnotwriteitdownanywhere. Yourdefaultpasswordwillworkinitiallyforthefollowingstudentsystemsinthe University–Domain,Email,GCULearn,myCaledonian,Libraryonlineresources andRegistration.However,theDomain,Email,GCULearn,Libraryonline resourcesandRegistrationpasswordsarelinked.Thedomainpasswordwillexpire every90daysandyouwillbepromptedtochangeit.Onceyouchangeit,itwill alsochangeyourEmail,GCULearnandRegistrationpasswords. ThepasswordformyCaledonianisindependentandwillremainthedefault passwordunlessyouchangeitmanually. TologontoaUniversitycomputerpresstheCtrl+Alt+Deletekeysonthe keyboardtogetherwhenyouseetheprompt.Thefollowingscreenwillbe displayedrequestingyoutoaccepttheUniversityITRegulationsandPolicies: Figure1:ITRegulationsandPolicesscreen ReadthemandclickOKtoaccept.Youwillthenbepromptedtoenteryour UsernameandPassword,Figure2.Enteryourusernameandpasswordandclick ontheforwardfacingarrow Figure2:UniversityLogonscreen 3 Havingproblems–refertopages2&3forhelp Ifyouhaveenteredyourusernameorpasswordincorrectlyyouwillseeanerror message.Becarefulwhenenteringthisinformationasyouonlyhavealimited numberofattempts.Ifyoutrytoomanytimeswiththewrongdetailsyour accountwillbelockedandyouwillneedtogetyourpasswordresettoresolvethe problem. Security Itismostimportantthatyou: x keepyourpasswordsecret x logoutafterusingacomputer x donotleavealoggedincomputerunattendedotherwisesomeoneelse mayaccessyourfilesoruseyouraccount. 3. ChangingyourUniversityDomainPassword Youmustchangeyourdomainpassword(thepasswordyouusetologontothe computersinUniversitylabs)atleastonceevery90days.Ifyouarenearyour90 daylimitwhenyoulogonthecomputersoncampusyouwillbetoldyour passwordwillexpireinXXdayswiththeoptiontochangeitrightawayifyou wish.AnemailwillalsobesenttoyourUniversityemailaddressinformingyou thatyourpasswordwillexpire14days,7daysand3dayspriortoexpiry.Ifyou ignorethesemessagesandgobeyondthe90daysyouwillbetoldyourpassword hasexpired.Youmustthenchangeyourpasswordimmediately. Note:YourUniversityDomain,Email,GCULearn,Libraryonline resourcesandRegistrationpasswordsarelinked,thereforewhenyou changeyourdomainpasswordyouwillautomaticallychangetheones forEmail,GCULearn,LibraryonlineresourcesandRegistration.The passwordforMyCaledonianisindependentanddoesnotneedtobe changedevery90days.Changingthedomainpasswordwillnotchangeit. SelectingaNewPassword Yournewpassword: x Mustbeatleast8charactersinlength x Mustnotcontainallorpartofyournameorusername x Mustcontaincharactersfrom3ofthefollowing4categories: o Uppercasecharacters(A..Z) o Lowercasecharacters(a..z) o Numbers(0..9) o NonͲalphanumeric(e.g.symbolssuchas!,$,#) 4 Havingproblems–refertopages2&3forhelp x Youmustchangeyourpasswordatleast5timesbeforeyouareallowed toreuseapassword. Makesureyoukeepyourpasswordsecretandneverwriteitdownespecially togetherwithyourusername. ChangingYourPasswordonacomputeronCampus Tochangeyourpasswordyoumustlogontothesystemwithyouroldpassword. ThenpresstheCtrl+Alt+Deletekeysonyourkeyboard.Youwillseethefollowing screen: Figure3:WindowsSecurityscreen x ClickontheChangeapasswordoption.Youwillseethefollowingscreen: Figure4:ChangePasswordscreen x Checkthatyourusernameiscorrect x Enteryouroldpassword(i.e.theoneyouusedtologon)intheOld Passwordfield x EnteryournewpasswordintheNewPasswordfield(rememberthe restrictionsasshownonpage4) x ReͲenteryournewpasswordintheConfirmPasswordfield x ClickonthearrowbuttonaftertheConfirmPasswordfield 5 Havingproblems–refertopages2&3forhelp x Ifyouhavechosenasuitablepassworditwillbechangedandadialogue boxwilltellyouthis.ThereforethenexttimeyoulogontotheUniversity Domain,Email,GCULearnorRegistrationyoumustuseyournew password. FurtherImportantInformation x Onceyouhavechangedyourpassword,youcannotchangeitagainforat leastoneday. x Youcanonlyuseyournewpasswordforamaximumperiodof90days thenyoumustchangeitagain. x Thepasswordhistoryissetto5passwords;thismeansthatyoumusthave changedyourpassword5timesbeforeyoucanreuseanypassword. HavingProblems? Ifyouhaveanyproblemswithchangingyourpasswordyoucan: x GototheLibraryDeskintheSaltireCentrewithyourStudentcard. x ContacttheITHelpdesk x ChecktheStudentITwebpagesat: http://www.gcu.ac.uk/student/computerstuff/passwords/ x GototheICTspecialistwithinyourLearningDevelopmentCentre. ResettingyourUniversityDomainPasswordOnline ToresetorchangeyourGlasgowCaledonianUniversitysystemspasswordyoucan usethenewPasswordResetService.Tousethisserviceyoumustfirstregister. Youonlyneedtoregisteronce. PasswordResetRegistration Toregistergotohttps://pwreg.gcal.ac.uk/default.aspx.Ifyouarenotoncampus youwillseethefollowingscreen: Figure5:PasswordResetRegistrationloginpage EnteryourUniversityusernameandpassword. Note:Ifaccessingexternallyusethefollowingformatforyourusername Caledonian\jsmith299(replacejsmith299withyourownusername). 6 Havingproblems–refertopages2&3forhelp ThePasswordRegistrationpagewillbedisplayed,Figure6. Next button Figure6:PasswordRegistrationpage ClickontheNextbuttontodisplaythePasswordRegistration:YourCurrent Passwordpage.Thispagewillshowcurrentlogininformation.Enteryourdomain passwordinthePasswordfield,Figure7. Passwordfield Figure7:PasswordRegistration:YourCurrentPasswordpage OnceyouhaveenteredthepasswordclickontheNextbutton.ThePassword Registration:RegisterYourAnswerspagewillthenbedisplayed,Figure8. Figure8:PasswordRegistrationRegisterYourAnswerspage 7 Havingproblems–refertopages2&3forhelp Entertheanswerstothequestionslistedinthefieldsprovided,agreenborder willbedisplayedaroundthecurrentquestion.Youmustanswerallofthe questions,theanswersmusthaveatleast4charactersandnotwoanswerscan bethesame.ThenclickontheNextbutton. Note:Ensureyoutakeanoteoftheseanswersasyouwillbeaskedthem toverifyyouridentitywhenyouresetorchangeyourpassword. TheCompleted:Youarenowregisteredpagewillbedisplayed,Figure9.This pagedisplaysinformationincludingthewebaddressofthePasswordResetpage. Figure9:Completed:Youarenowregisteredpage PasswordReset/Change ToresetorchangeyourGlasgowCaledonianUniversitysystemspasswordgoto https://pwreset.gcal.ac.uk/default.aspx.ThePasswordResetpagewillbe displayed,Figure10. Figure10:PasswordResetpage EnteryourusernameinthefieldprovidedandclickontheNextbutton.The VerifyYourIdentity:SubmitYourAnswerspagewillbedisplayed,Figure11. 8 Havingproblems–refertopages2&3forhelp Figure11:VerifyYourIdentity:SubmityourAnswerspage Youwillbeaskedtoanswer2ofthe4questionsyouansweredwhenyou registeredfortheservice.Entertheanswersinthefieldsprovided. Note:Rememberthesewillbetheanswersyousuppliedwhenyou registeredfortheservice. Note:Ifyoufailtoanswerthesequestionscorrectlyafter3attemptsyou willbelockedoutoftheResetprocessfor15minutes.Continuedfailedattempts willcompletelylockyououtandyouwillhavetocontacttheITHelpdesktohave yourpasswordreset. ClickontheNextbutton.ThePasswordReset:ChooseYourNewPasswordpage willbedisplayed,Figure12. Figure12:PasswordReset:ChooseYourNewPasswordpage EnteranewpasswordinthefieldandthenreͲenteritinthefieldbelow. Note:Rememberyournewpasswordmustmeetthepasswordcriteriaas explainedonpage4: 9 Havingproblems–refertopages2&3forhelp x Mustbeatleast8charactersinlength x Mustcontaincharactersfrom3ofthefollowing4categories x Uppercasecharacters(A……….Z) x Lowercasecharacters(a………..z) x Numbers(0…..9) x NonͲalphanumeric(e.g.symbolssuchas!,$,#) x Mustnotcontainallorpartofyournameorusername Ifitdoesnot,youwillseeapagesimilartoFigure13below. Figure13:PasswordReset:ChooseYourNewPassworderrorpage Ensurethatyournewpasswordconformstothecriteriarequiredandtryagain. ExamplePassword:Passw0rd–thispasswordhasUppercaseletter(P), Lowercaseletters(asswrd)andanumber(0) WhenyouhaveenteredandreͲenteredapasswordwhichmeetsthecriteriathe Success:Yourpasswordhasbeenresetpage,Figure14. Figure14:Success:Yourpasswordhasbeenresetpage PasswordResettingTerminals TherearepasswordresettingterminalsintheSaltireCentrethatyoucanuseto resetyourpasswordifyouhaveforgottenit. Theseterminalshavetouchscreensthatyoucanusetoenteryourdetails.You willneedyourUsername,yourStudentID(matricnumber)andyouwillalsobe 10 Havingproblems–refertopages2&3forhelp askedtoentereitheryourLibraryPINnumberoracoupleofrandomlyselected charactersfromyoursecurityword(youwillbepromptedwiththesecurity question).YoursecuritywordcanbesetupinmyCaledonianasexplainedon page14.Whenyouenteralltheinformation,touchtheEnterbuttonatthe bottomofthescreenandyournewpasswordwillbedisplayed.Takeanoteofthe passwordensuringthatyouwriteitinthecorrectcaseasthepasswordsarecase sensitive.ClickOKtoclosethewindowandthesystemwillactivatethispassword. 4. TheSaltireCentre Situatedattheheartofthecampus,theSaltireCentreisthefocusoflearningand studentservicesatGlasgowCaledonianUniversity.Thereareover1,200seatsin theSaltireCentredesignedtoprovideuserswithavarietyofdifferentspaces, fromsocialinteractionareasforgroupwork,toplacesforsilentstudy. KeyHighlights ApartfromthelearnerͲdrivendesignoftheinterior,otherfeaturesoftheSaltire Centreinclude: x Technology:TheSaltireCentreisawirelessenvironment(formoredetails onthatseepage24),enhancingtheflexibilityofthelearningspace. StudentsareabletouseportableITdevicessuchaslaptops,smartphones andtabletsanywhereinthebuilding.Ifyourlaptop/portabledeviceis wirelessenabledyoucanaccesstheinternetinthebuilding.Youcannotat thistimeaccessyourH:driveviathewirelessnetwork. x Accessibility:TherearewalkwaysfromwithintheSaltirecentretothe GeorgeMooreandHamishWoodBuildings,providinggreateraccessibility acrossthecampus. x TheLibraryDesk:Locatedonlevel1providesaoneͲstopͲshopforstudents, enablingthemtoaccessalloftheservicesthattheymightneedinasingle location,makingtheSaltireCentrethehubofthecampus.Forfurther informationonTheLibraryDesklookattheirwebsite: http://www.gcu.ac.uk/library/usingthelibrary/thelibrarydesk ServicesAvailableintheSaltireCentre Printing x x x x Blackandwhiteprintingisavailableonalllevels Colourprintingisavailableonlevels2,3 Acetateprintingisavailableonlevel1 Posterprinting(plotterprinter)isavailableonlevel1inthePrintCentre. 11 Havingproblems–refertopages2&3forhelp Photocopiers Theprintersthathaveatouchscreenterminalnexttothemarealso photocopiers.Thecostofcopyingwillbetakenoutofyourprintcredit.Youcan findthemonlevels0,2,3and4oftheSaltireCentre,intheLearningCafé,ground floorofCharlesOakleybuildingandthe24hourICTLab,groundfloorofthe Students’Associationbuilding. Scanners ScannersarelocatedonLevel2oftheSaltireCentre,onenexttotheprinterpod, andtwobytherearwallbytheselfͲissuepod.Forfullinstructionshowtousethe scannersseepage25. 5. TheStudentHomePage WhenyouaccesstheinternetfromthecomputersoncampustheStudent Homepagewillbedisplayed.Itswebaddressishttp://www.gcu.ac.uk/student TheStudentHomepagecontainsinformationwhichwillbeusefultoyouasa student.Theinformationisgroupedinsections.Someofthemostcommonlinks onthispagehavebeenbroughttogetherontherighthandsideforeaseof access:Email,GCULearn,Library,myCaledonianandsoon. Figure15:TheStudenthomepage 6. MyCaledonian FromwithinmyCaledonianyoucanaccessawiderangeofUniversityinformation forexample,librarydetails,passwordresettingfacilities,etc. HowtoAccessmyCaledonian Youcanaccessitthroughanycomputerconnectedtotheinternet,onoroff campus. 12 Havingproblems–refertopages2&3forhelp x ClickonitslinkontheStudentHomepage:http://www.gcu.ac.uk/student ortypehttp://my.caledonian.ac.ukintotheaddressbarofthebrowser(for exampleInternetExplorer) x Thenenteryourusernameandpasswordinthefieldsprovidedandclickon theLoginbutton,Figure16 Figure16:myCaledonianloginpage Onceyouhavesuccessfullyloggedinyouwillseeyourpersonalisedwelcome page.Thereareanumberoftabsatthetopofthescreen,Figure17. Figure17:myCaledonianhomepage Tabs x OurUniversity–generalUniversitywideinformation x Me(student)Ͳlinkstosetupyoursecurityword,yourlibrarydetailsandsoon x FavouritesͲatooltosaveyourfavouritewebbookmarks(clickon Customiseinthetoprighthandcornertoadd,editordeletebookmarks) x PasswordResetͲafacilityenablingyoutoresetyourpasswordsforthe Domain/Email/GCULearn x EasyPayͲAfacilityenablingyoutopayforthingslikeprintingorgraduation x StudentPrinting–Informationonstudentprintingandfacilitiestosubmit requestsforreclaimingprintcredit Links Thelinksintheblueareaatthetopofthescreenallowyoutodothefollowing: 13 Havingproblems–refertopages2&3forhelp x x x x x homeͲreturntotheUniversitywebsitehomepage myCaledonianͲreturntothemyCaledonianhomepage email–containsalinktoyourUniversityemailprovider changepasswordͲchangeyourmyCaledonianpassword logoutͲlogoutofmyCaledonian SecurityQuestionandWordinmyCaledonian Itisveryimportantthatyousetasecurityquestionandword.TheITHelpdeskcan onlyresetpasswordsbytelephoneifyouhavesetupasecurityword.Todothis x logintomyCaledonian x gototheMe(student)tab x clickonSetyoursecurityquestionandwordlink x followtheonscreeninstructions WhenyouphoneforapasswordresetITHelpdeskstaffwillaskyoutoconfirmtwo randomlettersfromyoursecurityword.Ifyougetthiswrong,orcannotremember yoursecurityword,ITHelpdeskstaffcanaskyouyoursecurityquestionstoremind youofit.Ifyoustillcan’tremember,youwillhavetogototheLibraryDesk(inthe SaltireCentre)tohaveyouridentificationverifiedforapasswordreset. Figure18:Me(student)page 7. Email Allstudentsareprovidedwithastudentemailaccountanduniqueemailaddress. TheemailserviceforstudentsisrunbyMicrosoft(Office365).Yourstudentemail addressisyourmainregisteredemailaddresswhichallUniversityinformationis sentto.Thisincludesyourexamresults,servicenotifications,libraryreminders, newsupdatesandimportantissuesrelatingtoyourstudiesandlifeatGCU.You mustcheckitregularlyorsetituptoforwardemailstoapersonalaccountthatis checkedregularly. 14 Havingproblems–refertopages2&3forhelp Note:Thisemailaccountwillremainactiveafteryougraduateaslongas youkeepusingit. EmailAddress Emailaddressesalladheretothesameconventionssothataddressesfromany partoftheworldcanberecognised.Thestandardformofemailaddressfora studentatGlasgowCaledonianUniversityis: jsmith299@caledonian.ac.uk Thispartwillbethe sameasyour username Institution(Glasgow Domain State Caledonian (ac=academic) (uk=United University) Kingdom) Note:Itisimportantthatyourecordthisaddressaccurately–the@,as wellasthedotsarevitalandtheremustbenospacesintheaddress. Password Theemailpasswordisthesameasyourdomainpassword.Youwillusethis passwordwithyouremailaddresstoaccessyouremailaccount. ThestudentemailsystemisWebͲbased,andcanbeaccessedusingInternet browsingsoftwaresuchasInternetExplorer,GoogleChromeorMozillaFirefox. Onceyouhavestartedthebrowsersoftware,thereare2waystoaccessthe studentemailsystem: x ThroughthestudenthomepageͲclickontheemaillinkandtheemailweb pagewillopen.IftheStudenthomepagedoesnotopenbydefault,oryou arenotinUniversityyoucanaccessitusingthefollowingaddress: http://www.gcu.ac.uk/student x Directlyusingthefollowingaddress: http://outlook.com/caledonian.ac.uk TheOffice365signinscreenappears.Clickinthefirstfieldandenteryourfull emailaddress,e.g.jsmith299@caledonian.ac.uk.Clickinthepasswordfieldand typeinyourpassword. ThenclickontheSignInbutton.Whenyoulogintoyouremailaccountforthe firsttimeonly,anOffice365screenwillbedisplayedallowingyoutosetthe language,viewingexperience(forvisuallyimpairedstudents)andtimezone, Figure19.Setthesebyclickingonthedownarrowandchoosingfromthe dropͲdownlistdisplayed.Onceyouhavedonethis,clickontheOKbutton. 15 Havingproblems–refertopages2&3forhelp Figure19:TheOutlookWebAppoptionssettingscreen Note:YouareacceptingtheTermsandConditionsofUseaswellwhenyou clickOK. OnceyouhaveloggedintheInboxscreenwillbedisplayed,Figure20. Office365Screen LinkstoCalendar,Contactsetc Name SearchField Optionsdropdownmenu FolderList Emaillist (nocontent) Readingpane(messagecontentwillbe displayedheretoread. Figure20:TheOffice365Inboxscreen Note:Youcanchangeyouremailpasswordusingtheoptionsinyour account,however,pleasenotethatwhenyouchangeyourdomainpasswordthis willautomaticallychangeyouremailpasswordtothesame. MicrosoftOffice365 TheUniversitysubscriptiontoMicrosoftemailalsoprovidesstudentswithaccess tootherMicrosoftOfficeproducts. 16 Havingproblems–refertopages2&3forhelp AccessingMicrosoftOffice365viaEmail OnceyouhaveaccessedyouremailaccountyoucandownloadMicrosoftOffice 365fromthere.Todothis: Firstlylogintoyouremailaccount.ClickontheOptionsIcon, atthetopright handcornerofthescreenandchooseOffice365Settingsfromthemenuwhichis displayed,Figure21. OptionsIcon SoftwareOption Office365Settings option Figure21:OfficePagewithinOffice365Email TheOffice365Settingspagewillopen.ChooseSoftwarefromthemenudown thelefthandsideandtheInstallandManageSoftwarepagewillbedisplayed. ThispagewillallowyoutoinstalltheMicrosoftOfficeapplicationslisted. Note:Thereisanoptiontocheckyoursystemrequirementspriorto installingandtochoosetheappropriatelanguageoption.Pleaseensureyoucheck thesebeforeinstallation. 17 Havingproblems–refertopages2&3forhelp 8. TheLibrary http://www.gcu.ac.uk/libraryisthestartingpointforusingtheLibraryandfinding information. Figure22:WelcometotheLibraryscreen Findouthowtosearchforbooks,journalsandotherresourcesforyour courseworkfrom: x SearchSkillspagesat http://www.gcu.ac.uk/library/subjecthelp/searchskills/ x TheLibraryDesk http://www.gcu.ac.uk/library/usingthelibrary/thelibrarydesk x YourLibrarian http://www.gcu.ac.uk/library/subjecthelp/contactyourlibrarian/ HowtoRenewYourBooks Toavoidfinesreturnorrenewbooksontime.Toaccessyouraccount,clickon ManageyourlibraryaccountlinkontheLibraryhomepage http://www.gcu.ac.uk/libraryandfollowtheinstructionsonthepage.Youwillbe askedforyourLibrarynumber,whichisthelongnumberonyourStudentcard. YouwillalsobeaskedforyourlibraryPIN,whichhasbeensenttoyoubyemail. YoucanalsoaskforitattheLibraryDesk.Onceyouhaveloggedinfollowthe instructionsonscreen Pleasenotethenewduedatedisplayed.Ifanitemisonholdforsomeoneelse, returnitpromptly.Ifyouarenotsurehowtheborrowingandfinessystemworks, gotohttp://www.gcu.ac.uk/library/usingthelibrary/borrowing/fines/.Onthisweb 18 Havingproblems–refertopages2&3forhelp pagethereisaformforlibraryfinesanddisputes.Youcanusethisifyouthink youhavebeentreatedunfairly. 9. Plagiarism WhatisPlagiarism? PlagiarismisdefinedintheAssessmentRegulationsas'thedeliberateand substantialunacknowledgedincorporationinastudent’sworkofmaterialderived fromthework(publishedorunpublished)ofanother'.Inotherwordsitmeans passingsomeoneelse’sworkoffasyourown.Thisincludesmaterialfrombooks, journalsandtheweb,aswellasfromyourfriendsorothers. TheUniversityregardsplagiarismasaveryseriousoffenceandyou’restrongly advisedtostudytheAssessmentRegulationsinfull.Theregulationsare summarisedintheplagiarismguideavailableat http://www.gcu.ac.uk/student/coursework/academicwriting/plagiarism/ Inordertohelpyouavoidinstancesofplagiarism,theUniversitysubscribesto PLATOwhichisanonlineinteractivetutorialwithadviceandinformationabout plagiarism.Itprovidesvariousdefinitionsofplagiarismandshortvideoclips.Asa studentatUniversityitisyourresponsibilitytoensurethatyouknowwhat plagiarismis.PLATOcanbeaccessedviatheinternetfrom x Improveyourcourseworkwebsite: http://www.gcu.ac.uk/student/coursework/ x directlyfrom:http://plato.gcal.ac.uk x withinGCULearn. WhenyouaccessPLATOyoumaybeaskedtologinandwillseealoginscreenas inFigure23. Figure23:PLATOLoginscreen Useyourusernameandyourdomainpassword.IfaccessingPLATOexternallyuse thefollowingformatforyourusernameCaledonian\jsmith299(replacing jsmith299withyourownusername). 19 Havingproblems–refertopages2&3forhelp Note:Ifyouhaveaproblemloggingin,donottrytoomanytimesasthis willlockyououtfromyourdomainaccountandyouwillhavetoresetyour domainpassword.Forinformationonhowyoucanresetyourdomainpassword seetheinstructionsonpage6. OnceloggedinyouwillseethePLATO:PlagiarismTeachingOnlineIntroduction screen,Figure24.Clickonthelinksandtabsforfurtherinformation. Figure24:PLATOwebsite DetectingPlagiarism PlagiarismcanbedetectedinmanydifferentwaysbyUniversitystaff,butmany lecturersarenowusingTurnitin®UKwhichisawebbasedplagiarismdetection serviceintegratedinGCULearn.Asastudentyoumayberequiredtosubmit courseworkelectronicallyeitherbyemailorinGCULearninordertobechecked usingthistool. 10. GCULearnͲAVirtualLearningEnvironment GCULearnprovidesinformation(includingmaterialsandcontacts)forsomeof thecoursesormodulesyouareenrolledinatUniversity.Italsoprovidesaccessto otherfeaturestohelpyoumanageyourstudies,includingsettingandtracking tasksandkeepingacalendar.YourmoduleswillmakeuseofGCULearnandyou shouldthereforegetintothehabitofloggingontoGCULearneveryday. AccessingGCULearn AsGCULearnisawebͲbasedsystem,youcanaccessitthroughanycomputerthat isconnectedtotheInternet.Accessdirectlyusingthefollowingwebaddress: http://blackboard.gcal.ac.ukorclickontheGCULearnlinkfromtheStudent homepage.TheGCULearnLoginscreenwillbedisplayed,Figure25. 20 Havingproblems–refertopages2&3forhelp Figure25:GCULearnLoginscreen Note:Thecontentonthispagemaychangeandappeardifferentwhenyou gotoitasitisadynamicsystem. ThereismobileappwhichallowsaccesstoGCULearnviaasmartphoneortablet device.ItisfreelyavailabletodownloadfromtheAppleappstoreorGooglePlay. JustsearchforBlackboardMobile,thenloginwithyourGCUcredentials. Enteryourusernameandpasswordintheappropriatefields.ClicktheLogin buttontoproceed.GCULearnwillopenattheWelcomepagewithyourname appearingatthetopofthepageandyourlistofmodulesunderMyCourses, Figure26. Navigationlinks Informationbarwith Logouticon ModuleLinks Boxes Figure26:GCULearnWelcomescreen 21 Havingproblems–refertopages2&3forhelp Navigation NavigationLinksͲClickingonanavigationlinktakesyoutothenamedarea.These areaccessibleoneveryscreenofGCULearnandsomeofthemare: x MyGCULearnͲthisisthemainpageandisdisplayedwhenyoulogin,it showssomeofthemostusefullinksorganisedinboxes; x Courses–listingthemodulesthatyouareenrolledin;clickonamodule nametoaccessmoreinformationandtools; x Content–youcanfindtoolsforcreatingPortfoliosaswellasasmallonline filestoragearea. x Communities–liststhecommunitiesthatyoumaybeinvolvedin; x StudentHelp–providinginformationonavarietyoftopics; ModuleLinksͲClickonalinktoaccessmoduleinformationwithinGCULearn. AselfͲteachbookletonusingGCULearnisavailableforyoutoworkthroughin yourowntime.ThisbookletcanbeobtainedfromyourICTspecialistinyour LearningDevelopmentCentreofyourSchoolanditwillguideyouthroughthe basicsofthesystemandhelpfamiliariseyouwithitsfeatures. 11. UserWorkspace Eachpieceofworkthatyouproduceonacomputeriscalledafile.OnUniversity computers,yourfilesshouldbestoredinyourownuserworkspace(ontheH: drive,identifiedbyyourusername).Youcanaccessfilesstoredinyourownuser workspacefromanycomputerthatallowsyoutologontotheUniversitydomain. YoucannotaccessyouruserworkspacefromcomputersoutsidetheUniversity. USBFlashDrive Thesedeviceseasilyfitintoyourpocketandaresimpletoattachtoanycomputer thathasaUSBport.AllUniversityPCshaveUSBportsatthefrontorbackofthe baseunit,orthesideofthemonitors.Theycanstoreusuallybetween1GBand 64GBofdata.WhenconnectedtoacomputeraUSBflashdrivecanbeusedto addanddeletefilesasmanytimesasyoulike.DonotuseaUSBflashdriveasthe onlyormainstorageforyourfiles.AlwaysmakebackͲupcopiesofyourfiles eitherinyouruserworkspaceoronyourpersonalcomputerathome. InserttheUSBflashdriveintotheUSBportonthecomputer.TheUSBicon willappearintheinformationtrayatthebottomrighthandsideofthescreen. The“Yourdeviceisreadytouse”informationballoonmayalsoappearnexttoit. 22 Havingproblems–refertopages2&3forhelp ToSafelyRemovetheUSBFlashDrive x ClickontheUSBicon whichhasappearedintheinformationtrayatthe bottomrighthandsideofthescreenandclickonthe‘EjectUSBDrive…’ showingtheUSBflashdriveyouwanttoremovefromthelistshown. x CheckthattheUSBflashdriveisnolongerlistedinthelistofthedrives connectedtothecomputer.Ifitshowsamessagethatthedrivecannotbe disconnectedatthattime,justlogoutofthecomputer. x RemovetheUSBflashdrivefromthecomputer. 12. StudentITFacilities Labs YouwillfindmanycomputerlabsthroughouttheUniversity.Theyarenormally heavilytimetabledforteaching(iftherearestillsomefreespacespleaseaskthe lecturerifyoucanusethem).Whennotbeingusedbyatimetabledclasstheyare availablefor‘openaccess’use.Thismeansthatyoucanmakeuseofthese facilitiestoworkonyourassignments,GCULearnmodulesoremail.All workstationsarefullynetworkedandhaveaccesstoaprinter.Largeclustersof openaccesscomputerswillbefoundintheSaltireCentreandthe24hourlab. AskattheLibraryDeskforfurtherinformation. YouhavealreadyagreedtoabidebyITregulationsbyacceptingaplaceatthis University.Thisclearlystateswhatisandwhatisnotanacceptablebehaviourin labs.Pleasealsobecarefulnottoleaveyourbelongingsunattendedata workstation.Aswellasbeingvulnerabletotheft,theymaybemovedbystaffor students,asatpeaktimesdemandforaccessishigh.Detailscanbefoundat http://www.gcu.ac.uk/staff/it/itregulationspolicies/ Openinghoursvarybuttherearesomecomputerlabsavailable7daysaweek throughoutsemester(duringvacationweoperateashortertimetableofopening hours).CheckthefulldetailsoflabsontheLabspage http://www.gcu.ac.uk/student/computerstuff/labs LearningCafé TheLearningCafeisagroupstudyspace.Itisalessformal coffeeshopstyleenvironment,suitableforsocial interactionandstudy,withcomputersconnectedtothe Internet.Therearealsocolourprintingfacilitiesavailable. Enjoy. 23 Havingproblems–refertopages2&3forhelp 24hourICTLab The24hourICTLabislocatedonthegroundflooroftheStudents’Association building.YouwillneedtoswipeyourStudentcardtogetaccessafter6pmon weekdaysandduringtheweekends.Therearealsotwoprinters/photocopiers available–oneblackandwhiteandonecolour. WirelessNetwork–Usingeduroam GlasgowCaledonianUniversityispartoftheJANETRoamingserviceͲwhich meansthatmembersoftheUniversitycanusetheeduroam(educationroaming) serviceatmanyeducationalinstitutionsaroundtheworld.Toaccessthisnetwork, searchfortheeduroamwirelessnetworkonyourdevice.Whenyoutryto connectitwillaskyouforyourusernameandpassword.Yourusernameforthe eduroamnetworkisintheformat:jsmith299@gcu.ac.uk(replacejsmith299with yourownusername)andthepasswordisyourdomainpassword. Note:Theusernametoaccesseduroamisnotyouremailaddress. TherearedetailedinstructionsonhowtoaccesseduroamontheComputerstuff FAQspageswhichcanbefoundat: http://www.gcu.ac.uk/student/computerstuff/eduroaminformation/settingupedu roam/ Thesepagesprovideinformationonsettingupeduroamondifferentdevicesand operatingsystems. Printing x Blackandwhiteprintingisavailableinalllabsandonlevels0,2,3and4in theSaltireCentre x Colourprintingisavailableonlevels2and3intheSaltireCentre,the LearningCafé,groundfloorofCharlesOakleybuildingandthe24hourICT Lab,groundfloorofStudents’Associationbuilding x Acetateprintingisavailableonlevel1oftheSaltireCentre x Posterprinting(plotterprinter)isavailableonlevel1oftheSaltireCentre inthePrintCentre. Photocopiers Theprintersthathaveatouchscreenterminalattachedtothemarealso photocopiers.Youcanfindthemonlevels0,1,2,3and4oftheSaltireCentre,in theLearningCafé,groundfloorofCharlesOakleybuildingandthe24hourICT Lab,groundfloorofStudents’Associationbuilding.Youcanalsousethecolour printers/photocopierstocopyincolour. 24 Havingproblems–refertopages2&3forhelp LocationandNumberofAllPrintersandPhotocopiers Location B&W B&W Colour Colour Acetate Poster printing copying printing copying printing Printing SCLevel0 2 2 0 0 0 0 SCLevel1 0 0 0 0 1 1 SCLevel2 2 2 1 1 0 0 SCLevel3 2 2 1 1 0 0 SCLevel4 1 1 0 0 0 0 LearningCafe 1 1 1 1 0 0 CharlesOakleygroundfloor 1 1 1 1 0 0 24hourICTLab 1 1 1 1 0 0 Allotherlabs 1 0 0 0 0 0 Note:Youcanprintandcopyblackandwhiteonthecolour printers/photocopiers.SimplyprinttotheGCUͲMonoprinterandgoandcollectit fromthecolourprinter/photocopier.WhenyouprinttotheGCUͲMonoprinter youwillbechargedasprintingblackandwhiteregardlessofwhichprinteryou usetocollectyourprintout. Scanners ScannersarelocatedonLevel2oftheSaltireCentre,neartheprinter,and selfͲservicepods.Whenyoulogontoacomputerconnectedtoascanneryouwill seethescanningsoftwareicononthedesktop(EpsonScan).Toscanapictureor document: x DoubleclickontheEpsonScaniconanditwillstartthescanningsoftware x Openthescannerandplacethedocument/pictureyouwishtoscanonit, facedown x ClicktheScanbuttonontheEpsonScanwindow.Thiswillopenthe File/Savesettingsdialoguebox.Navigatetothedriveyouwishtosaveyour documenttobyclickingontheBrowsebuttonnexttoLocation.Youcan renamethedocument,butitmustbeintheformatname+3numbers,for examplecomputer001.Youcanalsochangetheimagesettingsifyouwish, howeverthedefaultsettingsarefineformostcases.Onceyouhave selectedthesettings,clickontheOKbuttontostartscanning Oncescanninghasfinishedthesoftwarewillcloseandthefolderwheretheimage hasbeensavedwillopen. BorrowingaNetbook YoucanborrowaNetbookfromtheLibraryDesk.Pleasecontactthemforfull details.PleaserememberthatyoucannotsavefilesontheNetbookastheywill 25 Havingproblems–refertopages2&3forhelp bedeletedwhenthenetbookshutsdown.Youhavetosaveonanexternal storagedevicesuchasaUSBflashdrive. IfyouloseordamageaNetbookyouwillbeheldresponsibleandmayhave topaythefullreplacementcost. Software Youcanaccesssomesoftwaretouseathome.Formoreinformationwhat softwareisavailableandhowtogetit,checktheComputerStuffwebpages. 13. PrintingSystem Eachcomputeroncampusislinkedtoanetworkprinter.Combined printers/photocopiersareavailableinsomeplaceswithtouchpadterminals attachedtothemasshowninFigure27. Figure27:Touchpadterminalscreen Toprintontheseprinter/photocopiers,whentheprintdialogueboxopens, chooseGCUͲMonofromthelistofprinters.Theprintersarelinked,soyoucan collectyourprintjobfromanyofthem.Tocollectyourprint,gototheprinterand login.YoucanloginwithyourStudentcard,orbyenteringyourUniversity usernameanddomainpassword. 1. 26 Logintothemachinewith: x YourusernameandpasswordbytouchingtheLoginwithNetworkingID button.Youwillberequestedtoenteryourusernameanddomain passwordusingtheTouchpad,Figure28. Havingproblems–refertopages2&3forhelp ChangethecasetoUppercase ChangethecasetoLowercase ChangetoNumbers ChangetoSymbols Clickonthe toconfirm. Figure28:NetworkLoginpromptscreen x YourStudentcardbytouchingthecardagainsttheflatrighthandside edgeofthetouchpad. Note:Themachinewillreadyourcardusingthechipcontained insideofit. Ifthecardhasnotbeenusedbefore,youwillbeaskedtoassociatethe cardwiththedomain/networkaccountbyvalidatingit.Thisprocess promptsyoutoenteryourusernameandthendomainpasswordonthe Touchpad.Youonlyhavetodothisonce.Futureprintingonlyrequiresyou toholdyourcardtothesideoftheterminal. x IfyouhavesentajobtotheprinterthePrint/Copymenuwillbedisplayed, Figure29. Figure29:Print/Copymenu x Touchtheprinterbutton (Figure30). andalistofallprintjobswillbedisplayed Figure30:Printjobmenu 27 Havingproblems–refertopages2&3forhelp 2. 3. Selectthejobsyouwishtoprintbytouchingtheboxbesidethem(agreen tickwillappear).TouchthePrint buttontoprintthem. Youcanalsocancelanyprintjobyoudonotwishtoprintbytickingthejobs andthentouchingtheBin button.Ifyoudonotprintwithin24hoursthe printjobswillbeautomaticallyremovedfromtheprintlistandyouwillnot becharged. SwitchingbetweenDoubleandSinglesidedPrinting Allprintersoncampusprintdoublesidedbydefault.Ifyouwishtoprintsingle sided,adjusttheprintsettings.Todothis,choosePrintfromtheFiletab.The Printviewisdisplayed,Figure31.ChoosesinglesidedfromthedropͲdownmenu. Printbutton Chooseprinter Choosepages Choosedoubleor singlesided Choosepapersize Figure31:PrintViewwithOptions ColourPrinting ColourprintingisalsoavailablebychoosingGCUͲColourfromthelistofprintersif youwishtoprintincolour. Note:AllpagesprintedontheGCU–Colourprinterwillbechargedatthe colourrate.Itisyourresponsibilitytocheckthecostsofprintingbeforereleasing theprintjob. Ifyouareinalabwherethereisnonewprinter/photocopieryouwillbeconnected bydefaulttotheprinterinthatlab.Whenyouprintitwillautomaticallyprintto thatprinterunlessyouchangewhichprinteryouwanttouse. 28 Havingproblems–refertopages2&3forhelp Copying Logintotheprinter/photocopierusingeithermethoddescribedabove.Ifyou havesentajobtotheprinter,thePrint/Copymenuwillbedisplayed,Figure29. TouchtheCopierbuttonfromthismenu.Ifyouhavenotsentaprintjobtothe printeritwillautomaticallyopentheCopypageshowingyourprintcreditbalance, Figure32.Copyingischargedatthesamepriceasprinting. Figure32:Copypagescreen PrintingCosts Allnewstudentshaveaprintingaccount,whichiscreditedbytheUniversity everyyear.Thisallowsfreeprintinguntilyourcreditisfinished.Whenyouhave usedupallthecredit,youcanbuyadditionalcreditonlineusingacreditordebit cardbyclickingontheStudentPrintingtaboreasyPaytabinmyCaledonian.You canalsobuyadditionalcreditfromtheNetPrintMoneyLoadingboxlocatedinthe SaltireCentrelevel1(nexttothelift).Followtheinstructionsonthescreenofthe NetPrintbox. MoreinformationonprintingcanbefoundontheComputerstuffwebpages http://www.gcu.ac.uk/student/computerstuff/printing HowtoCheckYourPrintCreditBalance Thereare3waysinwhichyoucancheckhowmuchprintcredityouhaveinyour account. 1. OneveryPCintheUniversitythereisa‘£’icononthebottomrighthand sideofthescreen,Figure33. The£print crediticon Figure33:PrintCredit£icon Whenyouclickonthe£iconacallͲoutwillappearandwillshowhowmuch creditisleftinyouraccount. 2. LogintoanyoneoftheNetPrintMoneyLoadingboxes.Enteryour usernameanddomainpasswordandyouraccountbalancewillbedisplayed. 29 Havingproblems–refertopages2&3forhelp 3. Logintoanyoftheprinter/photocopiermachinesanditwilldisplayyour printcreditbalance. HowtoGetHelpwithPrinting x InaLab IfsomethinggoeswrongwithanyprinterpleasenotifytheITHelpdesk usingthephonesinthelabs. x WhenPurchasingAdditionalCredit IfyouhaveproblemsusingtheNetPrintMoneyLoadingbox,pleasephone theITHelpdesk. x Whenyouloseprintcredits IfyouhaveproblemsandloseprintcreditsgototheStudentPrintingtab inmyCaledonianandfillintheformtoclaimlostprintcredit. StudentswithDisabilities Somestudentswithdisabilitiesrelyontheprintedpagemorethanothers.Ifyouhave arecognisedvisualimpairment,oraredyslexicandifyouhaveregisteredwiththe DisabilityServiceyoumaybegivenextraprintcredits,whenyourannualallocation runsout.PleasecontacttheDisabilitiesofficetorequestextraprintcredits. HowdoIprintfrommyownlaptopormobiledevice? YoucanprintfromyourownlaptopormobiledeviceusingtheEveryonePrint Solution.EveryonePrintsupportsANYclientcomputeronanyplatformthatcan accessanInternetbrowser,suchasInternetExplorer,FirefoxorSafari,andANY mobiledevicethatcansendanemail. YoucanaccessEveryoneWebPrintingintwowaysbothonandoffcampus: x Throughthewebportalfoundathttps://eprint.gcal.ac.uk.Justenteryour domainloginusernameandpassword. x Mailinyourprintjobasanattachmenttoeprint@gcu.ac.uk–youcan emailfromanyemailaddressasthereisnorestrictiononwhatemail accountyouregisterwithoronthenumberofemailaccountsyouregister. Thefirsttimeyousendajobviaanunregisteredemailaddressyouwillbe askedtoregisterthisemailaddressagainstyourdomainaccount.Thiswill associatethatemailaddresswithyourdomainaccount. SupporteddocumentsincludeMicrosoftOffice,OpenOffice,PDFandsimpletext. Standardprintchargeswillapply.Allwebprintingdefaultstosinglesidedas standard.ThepagesizeofyourdocumentMUSTbesettoeitherA4orA3to processsuccessfully.Youmaycollectyourprintjobfromanyofthe printer/photocopiersoncampus. 30 Havingproblems–refertopages2&3forhelp Note:IfyouloseyourStudentcardmakesurethatyougetanew oneandassignittoyourprintaccountassoonaspossible. 14. StudentSupportServices LearningDevelopmentCentres EachSchoolintheUniversityhasaLearningDevelopmentCentre(LDC)which providesacademicwritingsupportforhomeandinternationalstudents,ICT support,adviceonstudyskillsandotheracademicguidance.Moreinformation canbefoundhere:http://www.gcu.ac.uk/learningdevelopmentcentres/ GlasgowSchoolforBusinessandSociety Room:W511a Phone:01413313300 Email: ldcgsbs@gcu.ac.uk SchoolofHealthandLifeScience Room:A107 Phone: 0141331 3456 Email:LDC_HLS@gcu.ac.uk SchoolofEngineeringandBuiltEnvironment Room:M534 Phone:01412731230 Email:askLDC@gcu.ac.uk TheLibraryDesk Foranyqueries,pleasecontactusinpersononLevel1oftheSaltireCentre;by phone(01412731000),orviaemail(library@gcu.ac.uk).Moreinformationcan befoundhere:http://www.gcu.ac.uk/library/usingthelibrary/thelibrarydesk AcademicLibrarians DuringthesemestertheAcademicLibrariansoperateadropͲinsessions throughouttheweek.ThedropͲinsessionsareheldinSeminarRoom2,level2of theSaltireCentre.Forfurtherinformationpleasevisittheirwebsiteat http://www.gcu.ac.uk/library/subjecthelp/contactyourlibrarian/ OtherUsefulContacts Service Email Phone Disability Disability@gcu.ac.uk 01412731371 Funding Funding@gcu.ac.uk 01412731376 PositiveLiving InternationalStudentSupport Service Positiveliving@gcu.ac.uk 01412731393 isss@gcu.ac.uk 01412731244 31 Havingproblems–refertopages2&3forhelp 15. FacilitiesforStudentswithDisabilities TheDisabilityTeamarebasedinM136(firstfloorofGeorgeMooreBuilding)and canprovideinformationandadvicetostudentsensuringtheyareabletoaccess theirprogrammeofstudyandparticipateinuniversitylifeasequallyandactively aspossible.Supportcoversmanyareasincluding: x Providinginformationandadvicefordisabledstudentsandapplicants x Whereappropriate,assistingstudentstoapplyforDisabledStudents’ Allowancetooffsetcostsrelatedtorecommendedservicesand equipment. x Arrangementsforalternativeexamarrangementssuchasextratimeor restbreaks x Helpwithnotifyingappropriateacademicstaffaboutstudentsupport requirements TheDisabilityTeamworkinconjunctionwithacademicandothersupport departmentswithintheUniversityaswellasexternalorganisationstoprovide supportacrossarangeoffunctions. YoucanmakeanappointmenttoseeaDisabilityAdviserbyphoningtheDisability Serviceon01412731371,orintheirofficeinM136.Alternatively,youcan contactthembyemailatdisability@gcu.ac.uk. Forfurtherinformationonthesupportfacilitiespleasevisitthewebsiteat http://www.gcu.ac.uk/student/disability TheVisualImpairmentUnit TheSaltireCentrealsohasaresourceareawitharangeofspecialisedequipment andsoftwareforstudentswhoarevisuallyimpaired.TheVisualImpairment(VI) UnitislocatedinSeminarRoom3.Tousetheseresourcesyoumustbegivena usernameandpasswordbytheDisabilityTeam.Thefollowinghardwareand softwareisavailable:BrailleEmbosser,CCTV,Jaws,Kurzweil,DesktopMagnifier. 16. LoggingOff Whenyouhavefinishedusingthecomputeryoumustlogoff.Ifyoudon’t,the nextpersonusingthecomputerhasaccesstoyourpersonaluserworkspace.This mayresultinyourstoredfilesanddatabeinglostorcorruptedorsomeone amendingyourpersonaldetailsoraccessingyourexamresults. TologoffclickontheStartbuttonandchooseLogoffandconfirmifnecessary thatyouwanttologofforpressCtrl+Alt+Deletekeysandchoosetologoff fromtheoptionsthatwillappear. 32 GlasgowCaledonianUniversity CowcaddensRoad GlasgowG40BA