A Student's Guide to University IT Systems

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AStudent’sGuidetoUniversityITSystems
Havingproblems–refertopages2&3forhelp
Index:
1. HowtoGetHelp:..................................................................................2
2. LoggingontotheUniversityDomain...................................................2
3. ChangingyourUniversityDomainPassword........................................4
4. TheSaltireCentre...............................................................................11
5. TheStudentHomePage.....................................................................12
6. MyCaledonian....................................................................................12
7. Email...................................................................................................14
8. TheLibrary..........................................................................................18
9. Plagiarism...........................................................................................19
10. GCULearnͲAVirtualLearningEnvironment.....................................20
11. UserWorkspace..................................................................................22
12. StudentITFacilities.............................................................................23
13. PrintingSystem...................................................................................26
14. StudentSupportServices...................................................................31
15. FacilitiesforStudentswithDisabilities...............................................32
16. LoggingOff..........................................................................................32
Pleasenotethatyoumaynotbeabletoaccessthesystemsdescribed
inthisbookletuntil24hoursafteryoucompleteregistration.
©GlasgowCaledonianUniversity
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Havingproblems–refertopages2&3forhelp
1. HowtoGetHelp:
LearningDevelopmentCentre
WithineachSchoolthereisaLearningDevelopmentCentre(LDC)withstaff
trainedtoprovideacademicsupport.OnememberoftheLDCwillhavea
specialistroleinprovidingICTSupport;theycanbecontactedasfollows:
GlasgowSchoolforBusinessandSociety
Room:W511a
Phone:01413313300 MargaretBrown
Email: ldcgsbs@gcu.ac.uk
SchoolofHealthandLifeScience
Room:A107
Phone: 0141331 3456
LinaPetrakieva
Email:LDC_HLS@gcu.ac.uk
SchoolofEngineeringandBuiltEnvironment
Room:M534
Phone:01412731230
DavidMcArthur
Email:askLDC@gcu.ac.uk
TheLibraryDesk TheLibraryDeskinTheSaltireCentrecanhelpwithquick,basicqueriesand
referyoutoanexpertformoreinͲdepthhelp.
TheITHelpdeskprovidesIThelp:
x
ByTelephoneforurgentrequests
AllInformationServicescomputerlabshavephones.Thesearemounted
besideredboardsandwillputyoustraightthroughtotheITHelpdesk.Saltire
CentreITphonesarelocatedintheprinterpodsoneachlevel.Pleasehave
yourusernamereadyandnoteanyerrormessagesencountered.Theycan
alsobecontactedexternallyon01412731234
x
ViatheComputerStuffStudentWebpageat:
http://www.gcu.ac.uk/student/computerstuffwhereyoucanviewthepages
fortheanswertoyourITquestion. x
Email
TheITHelpdeskcanbecontactedatithelp@gcu.ac.uk.Pleaseincludeyour
usernameandStudentID(matriculationnumber)inallcorrespondence.
2. LoggingontotheUniversityDomain
TologontocomputerswhenyouareontheUniversitycampus,youneeda
usernameandpassword.
Username
YourusernameisprintedonyourStudentcardandalsoonyourjoining
instructionsletter.Exampleofastudentusername:JSMITH299
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Havingproblems–refertopages2&3forhelp
Password
Yourdefaultpasswordwillbesenttoyoubypostoremail.Justasyouwouldn’t
giveoutthePINforyourbankcard,youmustnotgiveanyoneyourpassword,and
youshouldnotwriteitdownanywhere.
Yourdefaultpasswordwillworkinitiallyforthefollowingstudentsystemsinthe
University–Domain,Email,GCULearn,myCaledonian,Libraryonlineresources
andRegistration.However,theDomain,Email,GCULearn,Libraryonline
resourcesandRegistrationpasswordsarelinked.Thedomainpasswordwillexpire
every90daysandyouwillbepromptedtochangeit.Onceyouchangeit,itwill
alsochangeyourEmail,GCULearnandRegistrationpasswords. ThepasswordformyCaledonianisindependentandwillremainthedefault
passwordunlessyouchangeitmanually. TologontoaUniversitycomputerpresstheCtrl+Alt+Deletekeysonthe
keyboardtogetherwhenyouseetheprompt.Thefollowingscreenwillbe
displayedrequestingyoutoaccepttheUniversityITRegulationsandPolicies:
Figure1:ITRegulationsandPolicesscreen
ReadthemandclickOKtoaccept.Youwillthenbepromptedtoenteryour
UsernameandPassword,Figure2.Enteryourusernameandpasswordandclick
ontheforwardfacingarrow Figure2:UniversityLogonscreen
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Havingproblems–refertopages2&3forhelp
Ifyouhaveenteredyourusernameorpasswordincorrectlyyouwillseeanerror
message.Becarefulwhenenteringthisinformationasyouonlyhavealimited
numberofattempts.Ifyoutrytoomanytimeswiththewrongdetailsyour
accountwillbelockedandyouwillneedtogetyourpasswordresettoresolvethe
problem.
Security
Itismostimportantthatyou:
x keepyourpasswordsecret
x logoutafterusingacomputer
x donotleavealoggedincomputerunattendedotherwisesomeoneelse
mayaccessyourfilesoruseyouraccount.
3. ChangingyourUniversityDomainPassword
Youmustchangeyourdomainpassword(thepasswordyouusetologontothe
computersinUniversitylabs)atleastonceevery90days.Ifyouarenearyour90
daylimitwhenyoulogonthecomputersoncampusyouwillbetoldyour
passwordwillexpireinXXdayswiththeoptiontochangeitrightawayifyou
wish.AnemailwillalsobesenttoyourUniversityemailaddressinformingyou
thatyourpasswordwillexpire14days,7daysand3dayspriortoexpiry.Ifyou
ignorethesemessagesandgobeyondthe90daysyouwillbetoldyourpassword
hasexpired.Youmustthenchangeyourpasswordimmediately.
Note:YourUniversityDomain,Email,GCULearn,Libraryonline
resourcesandRegistrationpasswordsarelinked,thereforewhenyou
changeyourdomainpasswordyouwillautomaticallychangetheones
forEmail,GCULearn,LibraryonlineresourcesandRegistration.The
passwordforMyCaledonianisindependentanddoesnotneedtobe
changedevery90days.Changingthedomainpasswordwillnotchangeit. SelectingaNewPassword
Yournewpassword:
x Mustbeatleast8charactersinlength
x Mustnotcontainallorpartofyournameorusername
x Mustcontaincharactersfrom3ofthefollowing4categories:
o Uppercasecharacters(A..Z)
o Lowercasecharacters(a..z)
o Numbers(0..9)
o NonͲalphanumeric(e.g.symbolssuchas!,$,#)
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Havingproblems–refertopages2&3forhelp
x
Youmustchangeyourpasswordatleast5timesbeforeyouareallowed
toreuseapassword.
Makesureyoukeepyourpasswordsecretandneverwriteitdownespecially
togetherwithyourusername.
ChangingYourPasswordonacomputeronCampus
Tochangeyourpasswordyoumustlogontothesystemwithyouroldpassword.
ThenpresstheCtrl+Alt+Deletekeysonyourkeyboard.Youwillseethefollowing
screen:
Figure3:WindowsSecurityscreen
x ClickontheChangeapasswordoption.Youwillseethefollowingscreen:
Figure4:ChangePasswordscreen
x Checkthatyourusernameiscorrect
x Enteryouroldpassword(i.e.theoneyouusedtologon)intheOld
Passwordfield x EnteryournewpasswordintheNewPasswordfield(rememberthe
restrictionsasshownonpage4)
x ReͲenteryournewpasswordintheConfirmPasswordfield
x ClickonthearrowbuttonaftertheConfirmPasswordfield
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Havingproblems–refertopages2&3forhelp
x Ifyouhavechosenasuitablepassworditwillbechangedandadialogue
boxwilltellyouthis.ThereforethenexttimeyoulogontotheUniversity
Domain,Email,GCULearnorRegistrationyoumustuseyournew
password.
FurtherImportantInformation
x Onceyouhavechangedyourpassword,youcannotchangeitagainforat
leastoneday.
x Youcanonlyuseyournewpasswordforamaximumperiodof90days
thenyoumustchangeitagain.
x Thepasswordhistoryissetto5passwords;thismeansthatyoumusthave
changedyourpassword5timesbeforeyoucanreuseanypassword.
HavingProblems?
Ifyouhaveanyproblemswithchangingyourpasswordyoucan:
x GototheLibraryDeskintheSaltireCentrewithyourStudentcard.
x ContacttheITHelpdesk x ChecktheStudentITwebpagesat:
http://www.gcu.ac.uk/student/computerstuff/passwords/ x GototheICTspecialistwithinyourLearningDevelopmentCentre.
ResettingyourUniversityDomainPasswordOnline
ToresetorchangeyourGlasgowCaledonianUniversitysystemspasswordyoucan
usethenewPasswordResetService.Tousethisserviceyoumustfirstregister.
Youonlyneedtoregisteronce.
PasswordResetRegistration
Toregistergotohttps://pwreg.gcal.ac.uk/default.aspx.Ifyouarenotoncampus
youwillseethefollowingscreen:
Figure5:PasswordResetRegistrationloginpage
EnteryourUniversityusernameandpassword. Note:Ifaccessingexternallyusethefollowingformatforyourusername Caledonian\jsmith299(replacejsmith299withyourownusername).
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Havingproblems–refertopages2&3forhelp
ThePasswordRegistrationpagewillbedisplayed,Figure6.
Next button
Figure6:PasswordRegistrationpage
ClickontheNextbuttontodisplaythePasswordRegistration:YourCurrent
Passwordpage.Thispagewillshowcurrentlogininformation.Enteryourdomain
passwordinthePasswordfield,Figure7.
Passwordfield
Figure7:PasswordRegistration:YourCurrentPasswordpage
OnceyouhaveenteredthepasswordclickontheNextbutton.ThePassword
Registration:RegisterYourAnswerspagewillthenbedisplayed,Figure8.
Figure8:PasswordRegistrationRegisterYourAnswerspage
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Havingproblems–refertopages2&3forhelp
Entertheanswerstothequestionslistedinthefieldsprovided,agreenborder
willbedisplayedaroundthecurrentquestion.Youmustanswerallofthe
questions,theanswersmusthaveatleast4charactersandnotwoanswerscan
bethesame.ThenclickontheNextbutton. Note:Ensureyoutakeanoteoftheseanswersasyouwillbeaskedthem
toverifyyouridentitywhenyouresetorchangeyourpassword.
TheCompleted:Youarenowregisteredpagewillbedisplayed,Figure9.This
pagedisplaysinformationincludingthewebaddressofthePasswordResetpage.
Figure9:Completed:Youarenowregisteredpage
PasswordReset/Change
ToresetorchangeyourGlasgowCaledonianUniversitysystemspasswordgoto
https://pwreset.gcal.ac.uk/default.aspx.ThePasswordResetpagewillbe
displayed,Figure10.
Figure10:PasswordResetpage
EnteryourusernameinthefieldprovidedandclickontheNextbutton.The
VerifyYourIdentity:SubmitYourAnswerspagewillbedisplayed,Figure11.
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Havingproblems–refertopages2&3forhelp
Figure11:VerifyYourIdentity:SubmityourAnswerspage
Youwillbeaskedtoanswer2ofthe4questionsyouansweredwhenyou
registeredfortheservice.Entertheanswersinthefieldsprovided. Note:Rememberthesewillbetheanswersyousuppliedwhenyou
registeredfortheservice.
Note:Ifyoufailtoanswerthesequestionscorrectlyafter3attemptsyou
willbelockedoutoftheResetprocessfor15minutes.Continuedfailedattempts
willcompletelylockyououtandyouwillhavetocontacttheITHelpdesktohave
yourpasswordreset.
ClickontheNextbutton.ThePasswordReset:ChooseYourNewPasswordpage
willbedisplayed,Figure12.
Figure12:PasswordReset:ChooseYourNewPasswordpage
EnteranewpasswordinthefieldandthenreͲenteritinthefieldbelow. Note:Rememberyournewpasswordmustmeetthepasswordcriteriaas
explainedonpage4:
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Havingproblems–refertopages2&3forhelp
x Mustbeatleast8charactersinlength
x Mustcontaincharactersfrom3ofthefollowing4categories
x Uppercasecharacters(A……….Z)
x Lowercasecharacters(a………..z)
x Numbers(0…..9)
x NonͲalphanumeric(e.g.symbolssuchas!,$,#)
x Mustnotcontainallorpartofyournameorusername
Ifitdoesnot,youwillseeapagesimilartoFigure13below.
Figure13:PasswordReset:ChooseYourNewPassworderrorpage
Ensurethatyournewpasswordconformstothecriteriarequiredandtryagain.
ExamplePassword:Passw0rd–thispasswordhasUppercaseletter(P),
Lowercaseletters(asswrd)andanumber(0)
WhenyouhaveenteredandreͲenteredapasswordwhichmeetsthecriteriathe
Success:Yourpasswordhasbeenresetpage,Figure14.
Figure14:Success:Yourpasswordhasbeenresetpage
PasswordResettingTerminals
TherearepasswordresettingterminalsintheSaltireCentrethatyoucanuseto
resetyourpasswordifyouhaveforgottenit. Theseterminalshavetouchscreensthatyoucanusetoenteryourdetails.You
willneedyourUsername,yourStudentID(matricnumber)andyouwillalsobe
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Havingproblems–refertopages2&3forhelp
askedtoentereitheryourLibraryPINnumberoracoupleofrandomlyselected
charactersfromyoursecurityword(youwillbepromptedwiththesecurity
question).YoursecuritywordcanbesetupinmyCaledonianasexplainedon
page14.Whenyouenteralltheinformation,touchtheEnterbuttonatthe
bottomofthescreenandyournewpasswordwillbedisplayed.Takeanoteofthe
passwordensuringthatyouwriteitinthecorrectcaseasthepasswordsarecase
sensitive.ClickOKtoclosethewindowandthesystemwillactivatethispassword.
4. TheSaltireCentre
Situatedattheheartofthecampus,theSaltireCentreisthefocusoflearningand
studentservicesatGlasgowCaledonianUniversity.Thereareover1,200seatsin
theSaltireCentredesignedtoprovideuserswithavarietyofdifferentspaces,
fromsocialinteractionareasforgroupwork,toplacesforsilentstudy.
KeyHighlights
ApartfromthelearnerͲdrivendesignoftheinterior,otherfeaturesoftheSaltire
Centreinclude:
x Technology:TheSaltireCentreisawirelessenvironment(formoredetails
onthatseepage24),enhancingtheflexibilityofthelearningspace.
StudentsareabletouseportableITdevicessuchaslaptops,smartphones
andtabletsanywhereinthebuilding.Ifyourlaptop/portabledeviceis
wirelessenabledyoucanaccesstheinternetinthebuilding.Youcannotat
thistimeaccessyourH:driveviathewirelessnetwork.
x Accessibility:TherearewalkwaysfromwithintheSaltirecentretothe
GeorgeMooreandHamishWoodBuildings,providinggreateraccessibility
acrossthecampus.
x TheLibraryDesk:Locatedonlevel1providesaoneͲstopͲshopforstudents,
enablingthemtoaccessalloftheservicesthattheymightneedinasingle
location,makingtheSaltireCentrethehubofthecampus.Forfurther
informationonTheLibraryDesklookattheirwebsite:
http://www.gcu.ac.uk/library/usingthelibrary/thelibrarydesk
ServicesAvailableintheSaltireCentre
Printing
x
x
x
x
Blackandwhiteprintingisavailableonalllevels
Colourprintingisavailableonlevels2,3
Acetateprintingisavailableonlevel1
Posterprinting(plotterprinter)isavailableonlevel1inthePrintCentre.
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Havingproblems–refertopages2&3forhelp
Photocopiers
Theprintersthathaveatouchscreenterminalnexttothemarealso
photocopiers.Thecostofcopyingwillbetakenoutofyourprintcredit.Youcan
findthemonlevels0,2,3and4oftheSaltireCentre,intheLearningCafé,ground
floorofCharlesOakleybuildingandthe24hourICTLab,groundfloorofthe
Students’Associationbuilding.
Scanners
ScannersarelocatedonLevel2oftheSaltireCentre,onenexttotheprinterpod,
andtwobytherearwallbytheselfͲissuepod.Forfullinstructionshowtousethe
scannersseepage25.
5. TheStudentHomePage
WhenyouaccesstheinternetfromthecomputersoncampustheStudent
Homepagewillbedisplayed.Itswebaddressishttp://www.gcu.ac.uk/student
TheStudentHomepagecontainsinformationwhichwillbeusefultoyouasa
student.Theinformationisgroupedinsections.Someofthemostcommonlinks
onthispagehavebeenbroughttogetherontherighthandsideforeaseof
access:Email,GCULearn,Library,myCaledonianandsoon.
Figure15:TheStudenthomepage
6. MyCaledonian
FromwithinmyCaledonianyoucanaccessawiderangeofUniversityinformation
forexample,librarydetails,passwordresettingfacilities,etc.
HowtoAccessmyCaledonian
Youcanaccessitthroughanycomputerconnectedtotheinternet,onoroff
campus.
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Havingproblems–refertopages2&3forhelp
x ClickonitslinkontheStudentHomepage:http://www.gcu.ac.uk/student
ortypehttp://my.caledonian.ac.ukintotheaddressbarofthebrowser(for
exampleInternetExplorer)
x Thenenteryourusernameandpasswordinthefieldsprovidedandclickon
theLoginbutton,Figure16
Figure16:myCaledonianloginpage
Onceyouhavesuccessfullyloggedinyouwillseeyourpersonalisedwelcome
page.Thereareanumberoftabsatthetopofthescreen,Figure17.
Figure17:myCaledonianhomepage
Tabs
x OurUniversity–generalUniversitywideinformation
x Me(student)Ͳlinkstosetupyoursecurityword,yourlibrarydetailsandsoon
x FavouritesͲatooltosaveyourfavouritewebbookmarks(clickon
Customiseinthetoprighthandcornertoadd,editordeletebookmarks)
x PasswordResetͲafacilityenablingyoutoresetyourpasswordsforthe
Domain/Email/GCULearn
x EasyPayͲAfacilityenablingyoutopayforthingslikeprintingorgraduation
x StudentPrinting–Informationonstudentprintingandfacilitiestosubmit
requestsforreclaimingprintcredit
Links
Thelinksintheblueareaatthetopofthescreenallowyoutodothefollowing:
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Havingproblems–refertopages2&3forhelp
x
x
x
x
x
homeͲreturntotheUniversitywebsitehomepage
myCaledonianͲreturntothemyCaledonianhomepage
email–containsalinktoyourUniversityemailprovider
changepasswordͲchangeyourmyCaledonianpassword
logoutͲlogoutofmyCaledonian
SecurityQuestionandWordinmyCaledonian
Itisveryimportantthatyousetasecurityquestionandword.TheITHelpdeskcan
onlyresetpasswordsbytelephoneifyouhavesetupasecurityword.Todothis
x logintomyCaledonian
x gototheMe(student)tab
x clickonSetyoursecurityquestionandwordlink
x followtheonscreeninstructions
WhenyouphoneforapasswordresetITHelpdeskstaffwillaskyoutoconfirmtwo
randomlettersfromyoursecurityword.Ifyougetthiswrong,orcannotremember
yoursecurityword,ITHelpdeskstaffcanaskyouyoursecurityquestionstoremind
youofit.Ifyoustillcan’tremember,youwillhavetogototheLibraryDesk(inthe
SaltireCentre)tohaveyouridentificationverifiedforapasswordreset.
Figure18:Me(student)page
7. Email
Allstudentsareprovidedwithastudentemailaccountanduniqueemailaddress.
TheemailserviceforstudentsisrunbyMicrosoft(Office365).Yourstudentemail
addressisyourmainregisteredemailaddresswhichallUniversityinformationis
sentto.Thisincludesyourexamresults,servicenotifications,libraryreminders,
newsupdatesandimportantissuesrelatingtoyourstudiesandlifeatGCU.You
mustcheckitregularlyorsetituptoforwardemailstoapersonalaccountthatis
checkedregularly.
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Havingproblems–refertopages2&3forhelp
Note:Thisemailaccountwillremainactiveafteryougraduateaslongas
youkeepusingit.
EmailAddress
Emailaddressesalladheretothesameconventionssothataddressesfromany
partoftheworldcanberecognised.Thestandardformofemailaddressfora
studentatGlasgowCaledonianUniversityis:
jsmith299@caledonian.ac.uk
Thispartwillbethe
sameasyour
username
Institution(Glasgow Domain
State
Caledonian
(ac=academic) (uk=United
University)
Kingdom)
Note:Itisimportantthatyourecordthisaddressaccurately–the@,as
wellasthedotsarevitalandtheremustbenospacesintheaddress.
Password
Theemailpasswordisthesameasyourdomainpassword.Youwillusethis
passwordwithyouremailaddresstoaccessyouremailaccount.
ThestudentemailsystemisWebͲbased,andcanbeaccessedusingInternet
browsingsoftwaresuchasInternetExplorer,GoogleChromeorMozillaFirefox.
Onceyouhavestartedthebrowsersoftware,thereare2waystoaccessthe
studentemailsystem:
x ThroughthestudenthomepageͲclickontheemaillinkandtheemailweb
pagewillopen.IftheStudenthomepagedoesnotopenbydefault,oryou
arenotinUniversityyoucanaccessitusingthefollowingaddress:
http://www.gcu.ac.uk/student
x Directlyusingthefollowingaddress:
http://outlook.com/caledonian.ac.uk
TheOffice365signinscreenappears.Clickinthefirstfieldandenteryourfull
emailaddress,e.g.jsmith299@caledonian.ac.uk.Clickinthepasswordfieldand
typeinyourpassword.
ThenclickontheSignInbutton.Whenyoulogintoyouremailaccountforthe
firsttimeonly,anOffice365screenwillbedisplayedallowingyoutosetthe
language,viewingexperience(forvisuallyimpairedstudents)andtimezone,
Figure19.Setthesebyclickingonthedownarrowandchoosingfromthe
dropͲdownlistdisplayed.Onceyouhavedonethis,clickontheOKbutton.
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Havingproblems–refertopages2&3forhelp
Figure19:TheOutlookWebAppoptionssettingscreen
Note:YouareacceptingtheTermsandConditionsofUseaswellwhenyou
clickOK.
OnceyouhaveloggedintheInboxscreenwillbedisplayed,Figure20.
Office365Screen
LinkstoCalendar,Contactsetc
Name
SearchField
Optionsdropdownmenu
FolderList
Emaillist
(nocontent)
Readingpane(messagecontentwillbe
displayedheretoread.
Figure20:TheOffice365Inboxscreen
Note:Youcanchangeyouremailpasswordusingtheoptionsinyour
account,however,pleasenotethatwhenyouchangeyourdomainpasswordthis
willautomaticallychangeyouremailpasswordtothesame.
MicrosoftOffice365
TheUniversitysubscriptiontoMicrosoftemailalsoprovidesstudentswithaccess
tootherMicrosoftOfficeproducts.
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Havingproblems–refertopages2&3forhelp
AccessingMicrosoftOffice365viaEmail
OnceyouhaveaccessedyouremailaccountyoucandownloadMicrosoftOffice
365fromthere.Todothis: Firstlylogintoyouremailaccount.ClickontheOptionsIcon,
atthetopright
handcornerofthescreenandchooseOffice365Settingsfromthemenuwhichis
displayed,Figure21.
OptionsIcon
SoftwareOption
Office365Settings
option
Figure21:OfficePagewithinOffice365Email
TheOffice365Settingspagewillopen.ChooseSoftwarefromthemenudown
thelefthandsideandtheInstallandManageSoftwarepagewillbedisplayed.
ThispagewillallowyoutoinstalltheMicrosoftOfficeapplicationslisted.
Note:Thereisanoptiontocheckyoursystemrequirementspriorto
installingandtochoosetheappropriatelanguageoption.Pleaseensureyoucheck
thesebeforeinstallation.
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Havingproblems–refertopages2&3forhelp
8. TheLibrary
http://www.gcu.ac.uk/libraryisthestartingpointforusingtheLibraryandfinding
information.
Figure22:WelcometotheLibraryscreen
Findouthowtosearchforbooks,journalsandotherresourcesforyour
courseworkfrom:
x SearchSkillspagesat
http://www.gcu.ac.uk/library/subjecthelp/searchskills/
x TheLibraryDesk
http://www.gcu.ac.uk/library/usingthelibrary/thelibrarydesk x YourLibrarian
http://www.gcu.ac.uk/library/subjecthelp/contactyourlibrarian/
HowtoRenewYourBooks
Toavoidfinesreturnorrenewbooksontime.Toaccessyouraccount,clickon
ManageyourlibraryaccountlinkontheLibraryhomepage
http://www.gcu.ac.uk/libraryandfollowtheinstructionsonthepage.Youwillbe
askedforyourLibrarynumber,whichisthelongnumberonyourStudentcard.
YouwillalsobeaskedforyourlibraryPIN,whichhasbeensenttoyoubyemail.
YoucanalsoaskforitattheLibraryDesk.Onceyouhaveloggedinfollowthe
instructionsonscreen
Pleasenotethenewduedatedisplayed.Ifanitemisonholdforsomeoneelse,
returnitpromptly.Ifyouarenotsurehowtheborrowingandfinessystemworks,
gotohttp://www.gcu.ac.uk/library/usingthelibrary/borrowing/fines/.Onthisweb
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Havingproblems–refertopages2&3forhelp
pagethereisaformforlibraryfinesanddisputes.Youcanusethisifyouthink
youhavebeentreatedunfairly.
9. Plagiarism
WhatisPlagiarism?
PlagiarismisdefinedintheAssessmentRegulationsas'thedeliberateand
substantialunacknowledgedincorporationinastudent’sworkofmaterialderived
fromthework(publishedorunpublished)ofanother'.Inotherwordsitmeans
passingsomeoneelse’sworkoffasyourown.Thisincludesmaterialfrombooks,
journalsandtheweb,aswellasfromyourfriendsorothers.
TheUniversityregardsplagiarismasaveryseriousoffenceandyou’restrongly
advisedtostudytheAssessmentRegulationsinfull.Theregulationsare
summarisedintheplagiarismguideavailableat
http://www.gcu.ac.uk/student/coursework/academicwriting/plagiarism/
Inordertohelpyouavoidinstancesofplagiarism,theUniversitysubscribesto
PLATOwhichisanonlineinteractivetutorialwithadviceandinformationabout
plagiarism.Itprovidesvariousdefinitionsofplagiarismandshortvideoclips.Asa
studentatUniversityitisyourresponsibilitytoensurethatyouknowwhat
plagiarismis.PLATOcanbeaccessedviatheinternetfrom
x Improveyourcourseworkwebsite:
http://www.gcu.ac.uk/student/coursework/
x directlyfrom:http://plato.gcal.ac.uk
x withinGCULearn.
WhenyouaccessPLATOyoumaybeaskedtologinandwillseealoginscreenas
inFigure23. Figure23:PLATOLoginscreen
Useyourusernameandyourdomainpassword.IfaccessingPLATOexternallyuse
thefollowingformatforyourusernameCaledonian\jsmith299(replacing
jsmith299withyourownusername).
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Havingproblems–refertopages2&3forhelp
Note:Ifyouhaveaproblemloggingin,donottrytoomanytimesasthis
willlockyououtfromyourdomainaccountandyouwillhavetoresetyour
domainpassword.Forinformationonhowyoucanresetyourdomainpassword
seetheinstructionsonpage6.
OnceloggedinyouwillseethePLATO:PlagiarismTeachingOnlineIntroduction
screen,Figure24.Clickonthelinksandtabsforfurtherinformation. Figure24:PLATOwebsite
DetectingPlagiarism
PlagiarismcanbedetectedinmanydifferentwaysbyUniversitystaff,butmany
lecturersarenowusingTurnitin®UKwhichisawebbasedplagiarismdetection
serviceintegratedinGCULearn.Asastudentyoumayberequiredtosubmit
courseworkelectronicallyeitherbyemailorinGCULearninordertobechecked
usingthistool. 10.
GCULearnͲAVirtualLearningEnvironment
GCULearnprovidesinformation(includingmaterialsandcontacts)forsomeof
thecoursesormodulesyouareenrolledinatUniversity.Italsoprovidesaccessto
otherfeaturestohelpyoumanageyourstudies,includingsettingandtracking
tasksandkeepingacalendar.YourmoduleswillmakeuseofGCULearnandyou
shouldthereforegetintothehabitofloggingontoGCULearneveryday.
AccessingGCULearn
AsGCULearnisawebͲbasedsystem,youcanaccessitthroughanycomputerthat
isconnectedtotheInternet.Accessdirectlyusingthefollowingwebaddress:
http://blackboard.gcal.ac.ukorclickontheGCULearnlinkfromtheStudent
homepage.TheGCULearnLoginscreenwillbedisplayed,Figure25. 20
Havingproblems–refertopages2&3forhelp
Figure25:GCULearnLoginscreen
Note:Thecontentonthispagemaychangeandappeardifferentwhenyou
gotoitasitisadynamicsystem. ThereismobileappwhichallowsaccesstoGCULearnviaasmartphoneortablet
device.ItisfreelyavailabletodownloadfromtheAppleappstoreorGooglePlay.
JustsearchforBlackboardMobile,thenloginwithyourGCUcredentials.
Enteryourusernameandpasswordintheappropriatefields.ClicktheLogin
buttontoproceed.GCULearnwillopenattheWelcomepagewithyourname
appearingatthetopofthepageandyourlistofmodulesunderMyCourses,
Figure26.
Navigationlinks
Informationbarwith
Logouticon
ModuleLinks
Boxes
Figure26:GCULearnWelcomescreen
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Havingproblems–refertopages2&3forhelp
Navigation NavigationLinksͲClickingonanavigationlinktakesyoutothenamedarea.These
areaccessibleoneveryscreenofGCULearnandsomeofthemare: x MyGCULearnͲthisisthemainpageandisdisplayedwhenyoulogin,it
showssomeofthemostusefullinksorganisedinboxes; x Courses–listingthemodulesthatyouareenrolledin;clickonamodule
nametoaccessmoreinformationandtools; x Content–youcanfindtoolsforcreatingPortfoliosaswellasasmallonline
filestoragearea.
x Communities–liststhecommunitiesthatyoumaybeinvolvedin;
x StudentHelp–providinginformationonavarietyoftopics;
ModuleLinksͲClickonalinktoaccessmoduleinformationwithinGCULearn.
AselfͲteachbookletonusingGCULearnisavailableforyoutoworkthroughin
yourowntime.ThisbookletcanbeobtainedfromyourICTspecialistinyour
LearningDevelopmentCentreofyourSchoolanditwillguideyouthroughthe
basicsofthesystemandhelpfamiliariseyouwithitsfeatures. 11.
UserWorkspace
Eachpieceofworkthatyouproduceonacomputeriscalledafile.OnUniversity
computers,yourfilesshouldbestoredinyourownuserworkspace(ontheH:
drive,identifiedbyyourusername).Youcanaccessfilesstoredinyourownuser
workspacefromanycomputerthatallowsyoutologontotheUniversitydomain.
YoucannotaccessyouruserworkspacefromcomputersoutsidetheUniversity.
USBFlashDrive
Thesedeviceseasilyfitintoyourpocketandaresimpletoattachtoanycomputer
thathasaUSBport.AllUniversityPCshaveUSBportsatthefrontorbackofthe
baseunit,orthesideofthemonitors.Theycanstoreusuallybetween1GBand
64GBofdata.WhenconnectedtoacomputeraUSBflashdrivecanbeusedto
addanddeletefilesasmanytimesasyoulike.DonotuseaUSBflashdriveasthe
onlyormainstorageforyourfiles.AlwaysmakebackͲupcopiesofyourfiles
eitherinyouruserworkspaceoronyourpersonalcomputerathome.
InserttheUSBflashdriveintotheUSBportonthecomputer.TheUSBicon willappearintheinformationtrayatthebottomrighthandsideofthescreen.
The“Yourdeviceisreadytouse”informationballoonmayalsoappearnexttoit. 22
Havingproblems–refertopages2&3forhelp
ToSafelyRemovetheUSBFlashDrive
x ClickontheUSBicon whichhasappearedintheinformationtrayatthe
bottomrighthandsideofthescreenandclickonthe‘EjectUSBDrive…’
showingtheUSBflashdriveyouwanttoremovefromthelistshown.
x CheckthattheUSBflashdriveisnolongerlistedinthelistofthedrives
connectedtothecomputer.Ifitshowsamessagethatthedrivecannotbe
disconnectedatthattime,justlogoutofthecomputer.
x RemovetheUSBflashdrivefromthecomputer.
12.
StudentITFacilities
Labs
YouwillfindmanycomputerlabsthroughouttheUniversity.Theyarenormally
heavilytimetabledforteaching(iftherearestillsomefreespacespleaseaskthe
lecturerifyoucanusethem).Whennotbeingusedbyatimetabledclasstheyare
availablefor‘openaccess’use.Thismeansthatyoucanmakeuseofthese
facilitiestoworkonyourassignments,GCULearnmodulesoremail.All
workstationsarefullynetworkedandhaveaccesstoaprinter.Largeclustersof
openaccesscomputerswillbefoundintheSaltireCentreandthe24hourlab.
AskattheLibraryDeskforfurtherinformation. YouhavealreadyagreedtoabidebyITregulationsbyacceptingaplaceatthis
University.Thisclearlystateswhatisandwhatisnotanacceptablebehaviourin
labs.Pleasealsobecarefulnottoleaveyourbelongingsunattendedata
workstation.Aswellasbeingvulnerabletotheft,theymaybemovedbystaffor
students,asatpeaktimesdemandforaccessishigh.Detailscanbefoundat
http://www.gcu.ac.uk/staff/it/itregulationspolicies/
Openinghoursvarybuttherearesomecomputerlabsavailable7daysaweek
throughoutsemester(duringvacationweoperateashortertimetableofopening
hours).CheckthefulldetailsoflabsontheLabspage
http://www.gcu.ac.uk/student/computerstuff/labs
LearningCafé
TheLearningCafeisagroupstudyspace.Itisalessformal
coffeeshopstyleenvironment,suitableforsocial
interactionandstudy,withcomputersconnectedtothe
Internet.Therearealsocolourprintingfacilitiesavailable.
Enjoy.
23
Havingproblems–refertopages2&3forhelp
24hourICTLab
The24hourICTLabislocatedonthegroundflooroftheStudents’Association
building.YouwillneedtoswipeyourStudentcardtogetaccessafter6pmon
weekdaysandduringtheweekends.Therearealsotwoprinters/photocopiers
available–oneblackandwhiteandonecolour. WirelessNetwork–Usingeduroam
GlasgowCaledonianUniversityispartoftheJANETRoamingserviceͲwhich
meansthatmembersoftheUniversitycanusetheeduroam(educationroaming)
serviceatmanyeducationalinstitutionsaroundtheworld.Toaccessthisnetwork,
searchfortheeduroamwirelessnetworkonyourdevice.Whenyoutryto
connectitwillaskyouforyourusernameandpassword.Yourusernameforthe
eduroamnetworkisintheformat:jsmith299@gcu.ac.uk(replacejsmith299with
yourownusername)andthepasswordisyourdomainpassword.
Note:Theusernametoaccesseduroamisnotyouremailaddress.
TherearedetailedinstructionsonhowtoaccesseduroamontheComputerstuff
FAQspageswhichcanbefoundat:
http://www.gcu.ac.uk/student/computerstuff/eduroaminformation/settingupedu
roam/ Thesepagesprovideinformationonsettingupeduroamondifferentdevicesand
operatingsystems.
Printing
x Blackandwhiteprintingisavailableinalllabsandonlevels0,2,3and4in
theSaltireCentre
x Colourprintingisavailableonlevels2and3intheSaltireCentre,the
LearningCafé,groundfloorofCharlesOakleybuildingandthe24hourICT
Lab,groundfloorofStudents’Associationbuilding
x Acetateprintingisavailableonlevel1oftheSaltireCentre
x Posterprinting(plotterprinter)isavailableonlevel1oftheSaltireCentre
inthePrintCentre.
Photocopiers
Theprintersthathaveatouchscreenterminalattachedtothemarealso
photocopiers.Youcanfindthemonlevels0,1,2,3and4oftheSaltireCentre,in
theLearningCafé,groundfloorofCharlesOakleybuildingandthe24hourICT
Lab,groundfloorofStudents’Associationbuilding.Youcanalsousethecolour
printers/photocopierstocopyincolour.
24
Havingproblems–refertopages2&3forhelp
LocationandNumberofAllPrintersandPhotocopiers
Location
B&W
B&W
Colour Colour Acetate Poster
printing copying printing copying printing Printing
SCLevel0
2
2
0
0
0
0
SCLevel1
0
0
0
0
1
1
SCLevel2
2
2
1
1
0
0
SCLevel3
2
2
1
1
0
0
SCLevel4
1
1
0
0
0
0
LearningCafe
1
1
1
1
0
0
CharlesOakleygroundfloor
1
1
1
1
0
0
24hourICTLab
1
1
1
1
0
0
Allotherlabs
1
0
0
0
0
0
Note:Youcanprintandcopyblackandwhiteonthecolour
printers/photocopiers.SimplyprinttotheGCUͲMonoprinterandgoandcollectit
fromthecolourprinter/photocopier.WhenyouprinttotheGCUͲMonoprinter
youwillbechargedasprintingblackandwhiteregardlessofwhichprinteryou
usetocollectyourprintout.
Scanners
ScannersarelocatedonLevel2oftheSaltireCentre,neartheprinter,and
selfͲservicepods.Whenyoulogontoacomputerconnectedtoascanneryouwill
seethescanningsoftwareicononthedesktop(EpsonScan).Toscanapictureor
document:
x DoubleclickontheEpsonScaniconanditwillstartthescanningsoftware
x Openthescannerandplacethedocument/pictureyouwishtoscanonit,
facedown
x ClicktheScanbuttonontheEpsonScanwindow.Thiswillopenthe
File/Savesettingsdialoguebox.Navigatetothedriveyouwishtosaveyour
documenttobyclickingontheBrowsebuttonnexttoLocation.Youcan
renamethedocument,butitmustbeintheformatname+3numbers,for
examplecomputer001.Youcanalsochangetheimagesettingsifyouwish,
howeverthedefaultsettingsarefineformostcases.Onceyouhave
selectedthesettings,clickontheOKbuttontostartscanning
Oncescanninghasfinishedthesoftwarewillcloseandthefolderwheretheimage
hasbeensavedwillopen.
BorrowingaNetbook
YoucanborrowaNetbookfromtheLibraryDesk.Pleasecontactthemforfull
details.PleaserememberthatyoucannotsavefilesontheNetbookastheywill
25
Havingproblems–refertopages2&3forhelp
bedeletedwhenthenetbookshutsdown.Youhavetosaveonanexternal
storagedevicesuchasaUSBflashdrive.
IfyouloseordamageaNetbookyouwillbeheldresponsibleandmayhave
topaythefullreplacementcost.
Software
Youcanaccesssomesoftwaretouseathome.Formoreinformationwhat
softwareisavailableandhowtogetit,checktheComputerStuffwebpages.
13.
PrintingSystem
Eachcomputeroncampusislinkedtoanetworkprinter.Combined
printers/photocopiersareavailableinsomeplaceswithtouchpadterminals
attachedtothemasshowninFigure27.
Figure27:Touchpadterminalscreen
Toprintontheseprinter/photocopiers,whentheprintdialogueboxopens,
chooseGCUͲMonofromthelistofprinters.Theprintersarelinked,soyoucan
collectyourprintjobfromanyofthem.Tocollectyourprint,gototheprinterand
login.YoucanloginwithyourStudentcard,orbyenteringyourUniversity
usernameanddomainpassword.
1.
26
Logintothemachinewith:
x YourusernameandpasswordbytouchingtheLoginwithNetworkingID
button.Youwillberequestedtoenteryourusernameanddomain
passwordusingtheTouchpad,Figure28.
Havingproblems–refertopages2&3forhelp
ChangethecasetoUppercase
ChangethecasetoLowercase
ChangetoNumbers
ChangetoSymbols
Clickonthe
toconfirm.
Figure28:NetworkLoginpromptscreen
x YourStudentcardbytouchingthecardagainsttheflatrighthandside
edgeofthetouchpad.
Note:Themachinewillreadyourcardusingthechipcontained
insideofit.
Ifthecardhasnotbeenusedbefore,youwillbeaskedtoassociatethe
cardwiththedomain/networkaccountbyvalidatingit.Thisprocess
promptsyoutoenteryourusernameandthendomainpasswordonthe
Touchpad.Youonlyhavetodothisonce.Futureprintingonlyrequiresyou
toholdyourcardtothesideoftheterminal.
x IfyouhavesentajobtotheprinterthePrint/Copymenuwillbedisplayed,
Figure29.
Figure29:Print/Copymenu
x Touchtheprinterbutton
(Figure30).
andalistofallprintjobswillbedisplayed
Figure30:Printjobmenu
27
Havingproblems–refertopages2&3forhelp
2.
3.
Selectthejobsyouwishtoprintbytouchingtheboxbesidethem(agreen
tickwillappear).TouchthePrint buttontoprintthem.
Youcanalsocancelanyprintjobyoudonotwishtoprintbytickingthejobs
andthentouchingtheBin button.Ifyoudonotprintwithin24hoursthe
printjobswillbeautomaticallyremovedfromtheprintlistandyouwillnot
becharged.
SwitchingbetweenDoubleandSinglesidedPrinting
Allprintersoncampusprintdoublesidedbydefault.Ifyouwishtoprintsingle
sided,adjusttheprintsettings.Todothis,choosePrintfromtheFiletab.The
Printviewisdisplayed,Figure31.ChoosesinglesidedfromthedropͲdownmenu.
Printbutton
Chooseprinter
Choosepages
Choosedoubleor singlesided
Choosepapersize
Figure31:PrintViewwithOptions
ColourPrinting
ColourprintingisalsoavailablebychoosingGCUͲColourfromthelistofprintersif
youwishtoprintincolour.
Note:AllpagesprintedontheGCU–Colourprinterwillbechargedatthe
colourrate.Itisyourresponsibilitytocheckthecostsofprintingbeforereleasing
theprintjob.
Ifyouareinalabwherethereisnonewprinter/photocopieryouwillbeconnected
bydefaulttotheprinterinthatlab.Whenyouprintitwillautomaticallyprintto
thatprinterunlessyouchangewhichprinteryouwanttouse.
28
Havingproblems–refertopages2&3forhelp
Copying
Logintotheprinter/photocopierusingeithermethoddescribedabove.Ifyou
havesentajobtotheprinter,thePrint/Copymenuwillbedisplayed,Figure29.
TouchtheCopierbuttonfromthismenu.Ifyouhavenotsentaprintjobtothe
printeritwillautomaticallyopentheCopypageshowingyourprintcreditbalance,
Figure32.Copyingischargedatthesamepriceasprinting.
Figure32:Copypagescreen
PrintingCosts
Allnewstudentshaveaprintingaccount,whichiscreditedbytheUniversity
everyyear.Thisallowsfreeprintinguntilyourcreditisfinished.Whenyouhave
usedupallthecredit,youcanbuyadditionalcreditonlineusingacreditordebit
cardbyclickingontheStudentPrintingtaboreasyPaytabinmyCaledonian.You
canalsobuyadditionalcreditfromtheNetPrintMoneyLoadingboxlocatedinthe
SaltireCentrelevel1(nexttothelift).Followtheinstructionsonthescreenofthe
NetPrintbox.
MoreinformationonprintingcanbefoundontheComputerstuffwebpages
http://www.gcu.ac.uk/student/computerstuff/printing
HowtoCheckYourPrintCreditBalance
Thereare3waysinwhichyoucancheckhowmuchprintcredityouhaveinyour
account.
1.
OneveryPCintheUniversitythereisa‘£’icononthebottomrighthand
sideofthescreen,Figure33.
The£print
crediticon
Figure33:PrintCredit£icon
Whenyouclickonthe£iconacallͲoutwillappearandwillshowhowmuch
creditisleftinyouraccount.
2.
LogintoanyoneoftheNetPrintMoneyLoadingboxes.Enteryour
usernameanddomainpasswordandyouraccountbalancewillbedisplayed.
29
Havingproblems–refertopages2&3forhelp
3.
Logintoanyoftheprinter/photocopiermachinesanditwilldisplayyour
printcreditbalance.
HowtoGetHelpwithPrinting
x InaLab
IfsomethinggoeswrongwithanyprinterpleasenotifytheITHelpdesk
usingthephonesinthelabs. x WhenPurchasingAdditionalCredit
IfyouhaveproblemsusingtheNetPrintMoneyLoadingbox,pleasephone
theITHelpdesk.
x Whenyouloseprintcredits
IfyouhaveproblemsandloseprintcreditsgototheStudentPrintingtab
inmyCaledonianandfillintheformtoclaimlostprintcredit.
StudentswithDisabilities
Somestudentswithdisabilitiesrelyontheprintedpagemorethanothers.Ifyouhave
arecognisedvisualimpairment,oraredyslexicandifyouhaveregisteredwiththe
DisabilityServiceyoumaybegivenextraprintcredits,whenyourannualallocation
runsout.PleasecontacttheDisabilitiesofficetorequestextraprintcredits.
HowdoIprintfrommyownlaptopormobiledevice?
YoucanprintfromyourownlaptopormobiledeviceusingtheEveryonePrint
Solution.EveryonePrintsupportsANYclientcomputeronanyplatformthatcan
accessanInternetbrowser,suchasInternetExplorer,FirefoxorSafari,andANY
mobiledevicethatcansendanemail.
YoucanaccessEveryoneWebPrintingintwowaysbothonandoffcampus:
x Throughthewebportalfoundathttps://eprint.gcal.ac.uk.Justenteryour
domainloginusernameandpassword.
x Mailinyourprintjobasanattachmenttoeprint@gcu.ac.uk–youcan
emailfromanyemailaddressasthereisnorestrictiononwhatemail
accountyouregisterwithoronthenumberofemailaccountsyouregister.
Thefirsttimeyousendajobviaanunregisteredemailaddressyouwillbe
askedtoregisterthisemailaddressagainstyourdomainaccount.Thiswill
associatethatemailaddresswithyourdomainaccount.
SupporteddocumentsincludeMicrosoftOffice,OpenOffice,PDFandsimpletext.
Standardprintchargeswillapply.Allwebprintingdefaultstosinglesidedas
standard.ThepagesizeofyourdocumentMUSTbesettoeitherA4orA3to
processsuccessfully.Youmaycollectyourprintjobfromanyofthe
printer/photocopiersoncampus.
30
Havingproblems–refertopages2&3forhelp
Note:IfyouloseyourStudentcardmakesurethatyougetanew
oneandassignittoyourprintaccountassoonaspossible.
14.
StudentSupportServices
LearningDevelopmentCentres
EachSchoolintheUniversityhasaLearningDevelopmentCentre(LDC)which
providesacademicwritingsupportforhomeandinternationalstudents,ICT
support,adviceonstudyskillsandotheracademicguidance.Moreinformation
canbefoundhere:http://www.gcu.ac.uk/learningdevelopmentcentres/
GlasgowSchoolforBusinessandSociety
Room:W511a
Phone:01413313300 Email: ldcgsbs@gcu.ac.uk
SchoolofHealthandLifeScience
Room:A107
Phone: 0141331 3456
Email:LDC_HLS@gcu.ac.uk
SchoolofEngineeringandBuiltEnvironment
Room:M534
Phone:01412731230
Email:askLDC@gcu.ac.uk
TheLibraryDesk
Foranyqueries,pleasecontactusinpersononLevel1oftheSaltireCentre;by
phone(01412731000),orviaemail(library@gcu.ac.uk).Moreinformationcan
befoundhere:http://www.gcu.ac.uk/library/usingthelibrary/thelibrarydesk
AcademicLibrarians
DuringthesemestertheAcademicLibrariansoperateadropͲinsessions
throughouttheweek.ThedropͲinsessionsareheldinSeminarRoom2,level2of
theSaltireCentre.Forfurtherinformationpleasevisittheirwebsiteat
http://www.gcu.ac.uk/library/subjecthelp/contactyourlibrarian/
OtherUsefulContacts
Service
Email
Phone
Disability
Disability@gcu.ac.uk
01412731371
Funding
Funding@gcu.ac.uk
01412731376
PositiveLiving
InternationalStudentSupport
Service
Positiveliving@gcu.ac.uk
01412731393
isss@gcu.ac.uk
01412731244
31
Havingproblems–refertopages2&3forhelp
15.
FacilitiesforStudentswithDisabilities
TheDisabilityTeamarebasedinM136(firstfloorofGeorgeMooreBuilding)and
canprovideinformationandadvicetostudentsensuringtheyareabletoaccess
theirprogrammeofstudyandparticipateinuniversitylifeasequallyandactively
aspossible.Supportcoversmanyareasincluding:
x Providinginformationandadvicefordisabledstudentsandapplicants
x Whereappropriate,assistingstudentstoapplyforDisabledStudents’
Allowancetooffsetcostsrelatedtorecommendedservicesand
equipment.
x Arrangementsforalternativeexamarrangementssuchasextratimeor
restbreaks
x Helpwithnotifyingappropriateacademicstaffaboutstudentsupport
requirements
TheDisabilityTeamworkinconjunctionwithacademicandothersupport
departmentswithintheUniversityaswellasexternalorganisationstoprovide
supportacrossarangeoffunctions.
YoucanmakeanappointmenttoseeaDisabilityAdviserbyphoningtheDisability
Serviceon01412731371,orintheirofficeinM136.Alternatively,youcan
contactthembyemailatdisability@gcu.ac.uk. Forfurtherinformationonthesupportfacilitiespleasevisitthewebsiteat
http://www.gcu.ac.uk/student/disability
TheVisualImpairmentUnit
TheSaltireCentrealsohasaresourceareawitharangeofspecialisedequipment
andsoftwareforstudentswhoarevisuallyimpaired.TheVisualImpairment(VI)
UnitislocatedinSeminarRoom3.Tousetheseresourcesyoumustbegivena
usernameandpasswordbytheDisabilityTeam.Thefollowinghardwareand
softwareisavailable:BrailleEmbosser,CCTV,Jaws,Kurzweil,DesktopMagnifier.
16.
LoggingOff
Whenyouhavefinishedusingthecomputeryoumustlogoff.Ifyoudon’t,the
nextpersonusingthecomputerhasaccesstoyourpersonaluserworkspace.This
mayresultinyourstoredfilesanddatabeinglostorcorruptedorsomeone
amendingyourpersonaldetailsoraccessingyourexamresults. TologoffclickontheStartbuttonandchooseLogoffandconfirmifnecessary
thatyouwanttologofforpressCtrl+Alt+Deletekeysandchoosetologoff
fromtheoptionsthatwillappear.
32
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