Value in (Audiological) Health Care: Physician Quality Reporting System, Interprofessional Education/Practice and the International Classification of Function Robert Burkard Department of Rehabilitation Science, University at Buffalo The Ruth Symposium in Audiology & Hearing Science James Madison University, Saturday, 10 October 2015, 3:50- 4:35 PM Financial Disclosure: Employed by the University at Buffalo and receives a salary; Member of ASHA Health Care Economics Committee; Receiving an Honorarium from James Madison University for the 2015 Ruth Symposium Non-Financial Disclosure: No relevant non-financial relationship exists Outline: • Healthcare (Costs) • The Physician Quality Reporting System (PQRS) and Audiology • Interprofessional Education/Practice • The International Classification of Function The Problem: Health care in the United States costs too much! In 2014: GDP: $17.4 Trillion Spent on Healthcare: $3.8 Trillion Total Health Expenditure as a Share of GDP, U.S. and Selected Countries, 2008 http://www.washingtonpost.com/blogs/wonkblog/ wp/2013/03/26/21-graphs-that-show-americashealth-care-prices-are-ludicrous/ http://www.statista.com/s tatistics/188105/annualgdp-of-the-united-statessince-1990/ http://www.forbes.com/sites# /sites/danmunro/2014/02/02/ annual-u-s-healthcarespending-hits-3-8-trillion/ Cost Containment for Health Care Recently, several mechanisms for reducing cost have been implemented: RAC (Recovery Audit Companies) Duplicate payment analysis Medicare screens for procedures reported together => new, combined procedure CPT codes Re-survey and re-validation of procedure value under the assumption by RUC that all surveys are inflated Bundled payments under Medicaid reform Another concept that has been around for a while but not mandated is the concept of “Pay for Performance” Audiology & Value Based Purchasing • The potential biggest impact will be working to identify procedure groups to bundle – such as the changes in audiometric, immittance testing and vestibular testing bundled codes: 92557: Comprehensive Audiometry Threshold evaluation and Speech Recognition 92570: Acoustic Immittance Testing (tympanometry, acoustic reflex threshold, acoustic reflex decay) 92540: Basic Vestibular Evaluation (spontaneous nystagmus, positional nystagmus, optokinetic nystagmus, foveal and peripheral stimulation) • One could envision further efforts along these lines. So in effect paying for a group of diagnostic procedures with a single payment – the group of procedures is to result in diagnostic AND functional information. Cost Containment for Health Care • Multiple organizations are recommending going away from a “Fee for Service” model and replacing it with Value Based Purchasing • “Value should always be defined around the customer, and in a well-functioning health care system, the creation of value for patients should determine the rewards for all other actors in the system. Since value depends on results, not inputs, value in health care is measured by the outcomes achieved, not the volume of services…” M. Porter, What is Value in Health Care? NEJM, 2010, 363: 2477-2481 • Fee for service: o Encourages increased utilization o More services results in more payment, but raises the issue of the true medical necessity for these increased services Value (from the 2012 ASHA Health Care Summit) How Does One Code for Outcome? Another phase of the overall change in the hearing healthcare landscape is the change to ICD 10 coding: o October 1, 2015: International Classification of Diseases, 9th Revision, Clinical Modification ICD-10-CM o ICD-9-CM approximately 18,000 codes, while ICD-10-CM approximately 160,000 available codes provides more specificity than ICD-9-CM: ICD-9-CM: 389.18: Sensorineural hearing loss, bilateral 389.15: Sensorineural hearing loss, unilateral ICD-10-CM: H90.3: Sensorineural hearing loss, bilateral H90.41: Sensorineural hearing loss, unilateral, right ear, unrestricted hearing on the contralateral side H90.42: Sensorineural hearing loss, unilateral, left ear, unrestricted hearing on the contralateral side ICD-10-CM could be used with the International Classification of Functioning, Disability & Health (ICF) for coding level of severity (i.e., 0 is ‘no problem’ while 4 is ‘complete problem’) Physician Quality Reporting System (PQRS) Congress mandated PQRS to improve quality of care for Medicare beneficiaries Since 2007, quality reporting has been voluntary for services to Medicare Part B Fee for Service beneficiaries The Patient Protection and Affordable Care Act (PPACA) includes transition from incentive for participation in PQRS to penalty for nonparticipation There are currently few measures specific to audiology http://www.asha.org/practice/health-care-reform/physician-quality-reporting-system/ 2015 Rules - Providers Audiologists in group, private practice and university clinics providing services for outpatient Medicare Part B beneficiaries Individual NPI number is listed on the claim as the provider performing the service with each procedure code, not necessarily the provider being paid for the service Audiologists in group practices must be listed on the claim as rendering providers, though payment goes to the practice TIN, according to the Social Security Act Facility-based audiologists (hospitals, skilled nursing facilities) do not participate Why Should Providers Participate in PQRS?: It is all about reimbursement To avoid 2% penalty, must report: • 9 measures covering at least 3 of the National Quality Strategy (NQS) domains • OR (if less than 9 measures apply), report 1-8 measures “for which there is Medicare patient data.” • Each measure must be reported at least 50% of the eligible provider’s Medicare Part B patient visits http://www.cms.gov/Medicare/Quality-Initiatives-Patient-AssessmentInstruments/PQRS/Downloads/July_25_2013_National_Provider_Call_Presentation.pdf National Quality Strategy Domains Person and Caregiver-Centered Experience and Outcomes: Patient-reported data and involvement of patients and families in decision making, self-care, activation, understanding the health condition, and effective management of the condition. Patient Safety: The safe delivery of clinical services in hospital and ambulatory settings, including longitudinal assessment of episodes of care. Communication and Care Coordination: Appropriate and timely sharing of information among health professionals. Community/Population Health: The use of clinical and preventative services to improve the health of the population, being outcome-focused and longitudinal measurement. Efficiency and Cost Reduction: Emphasize the use of evidence to best manage high priority conditions and determine the appropriate use of healthcare resources. Effective Clinical Care: Clinical care processes closely linked to outcomes based on evidence and practice guidelines. ‘Quality’ Audiology Measure Development Inclusion in current PQRS measures (must report) Referral for dizziness Inclusion in current PQRS measures (can report- no cost/no benefit) Documentation of medications Smoking Cessation counseling Pain assessment Falls prevention, Falls plan of care Screening for depression (tinnitus evaluation only) Currently drafting 5 measures for future use Audiology Quality Consortium Collaborative group of representatives from 10 audiology organizations working on PQRS: Academy of Doctors of Audiology Academy of Rehabilitative Audiology American Academy of Audiology American Academy of Private Practice in Speech Pathology and Audiology American Speech-Language-Hearing Association Association of VA Audiologists Directors of Speech and Hearing Programs in State Health and Welfare Agencies Educational Audiology Association Military Audiology Association National Hearing Conservation Association Barriers to overcome Largely a diagnostic profession Need to move profession towards outcome/quality reporting Cost of code development o Identify need, concepts, and candidate measures o Develop Technical Specifications o Alpha testing for feasibility o Testing – Reliability and Validity What is included in a Quality Measure for PQRS? Submission to the National Quality Forum (NQF): A description of the measure: What is the measure of interest? Instructions: e.g., how often reported Denominator: Age AND relevant ICD-10 codes AND CPT procedures performed Numerator: Patient population, relevant definitions, Exclusions, coding options Rationale: A description of why this is a measure of clinical quality Clinical Recommendation Statement: What is the evidence base to support this measure? Demonstrating the Value of a Measure Importance of the measure High Impact Opportunity for improvement Evidence that supports the focus of measurement Scientific acceptability of the measure Reliability, validity, risk adjustment Usability Demonstration of understanding and usefulness for public reporting and quality improvement Discuss the feasibility of the measure Demonstration the measure can be implemented National Quality Forum: Guidance for Measure testing and Evaluating Scientific Acceptability of Measure Properties. January 2011 Testing of Reliability/Validity “Reliability refers to the repeatability or precision of measurement.” Types of reliability: • Inter-rater: agreement between 2 raters • Test-retest: agreement between two administrations of the same test items • Internal consistency: Extent to which item responses obtained at the same time agree with one another “Validity refers to the correctness of measurement. Validity of data elements refers to the correctness of the data elements as compared to an authoritative source. Validity of the measure score refers to the correctness of conclusions about the quality of measured entities that can be made based on the measure scores (i.e., a higher score on a quality measure reflects higher quality).” Types of validity: face*, criterion, concurrent, predictive, construct, contrasted groups, convergent, discriminative National Quality Forum: Guidance for Measure testing and Evaluating Scientific Acceptability of Measure Properties. January 2011 Example of Reliability Testing of a PQRS Measure Inter-rater Reliability: • Find 5-10 clinical sites • Each site must regularly use the proposed quality measure (i.e., see patients of the correct age, with the relevant ICD-10 codes and doing the appropriate CPT procedures) • Using a power analysis, identify the number of observations needed across sites • Have two on-site clinicians perform the quality measure, code for ICD-10 and CPT • Perform inter-rate reliability using the kappa statistic or intraclass correlation coefficient (ICC) Example of Validity Testing of a PQRS Measure Face Validity: • Identify 10-20 topic experts • Each expert must have substantial clinical experience with the relevant clinical population • Each ‘Expert’ cannot have been involved in the measure development • The expert panel reaches consensus about the face validity of the measure through a systematic and transparent process, and concludes that: a. the measures assess the underlying quality measure they are meant to assess, and b. that the quality measure truly can distinguish good quality from poor quality clinical care • It is fine for the same folks who do the reliability measures to serve on the expert pane for validity • Can use the expert panel to justify exclusions The Five Measures: Ototoxicity, BPPV, Cochlear Implant Evaluation, Tinnitus Evaluation, Quality of Life These proposed Audiology quality measures were relatively recently assessed for reliability and validity by the Audiology Quality Consortium passed their validity assessment. However, the reliability results were inadequate, primarily because clinicians could not agree on the CPT and/or ICD codes. Qualified Clinical Data Registry (QCDR) Reporting The qualified clinical data registry (QCDR) reporting mechanism was introduced for the Physician Quality Reporting System (PQRS) beginning in 2014. A QCDR will complete the collection and submission of PQRS quality measures data on behalf of individual eligible professionals (EPs). For 2015, a QCDR is a CMS-approved entity that collects medical and/or clinical data for the purpose of patient and disease tracking to foster improvement in the quality of care provided to patients. Individual EPs who satisfactorily participate in 2015 PQRS through a QCDR may avoid the 2017 negative payment adjustment (2.0%). To be considered a QCDR for purposes of PQRS, an entity must self-nominate and successfully complete a qualification process. The 2015 Medicare Physician Fee Schedule (MPFS) Final Rule includes the finalized, detailed information regarding this reporting mechanism. Please note: A QCDR is different from a qualified registry in that it is not limited to measures within PQRS; please refer to the documents referenced below for more information. https://www.cms.gov/medicare/quality-initiatives-patient-assessmentinstruments/pqrs/qualified-clinical-data-registry-reporting.html Interprofessional Education/Practice: IPE/IPP The need for addressing the coming changes in health care was discussed late in 2011 by ASHA’s Health Care Economics Committee This was discussed by the ASHA Board of Directors, and they decided to provide fiscal support for a 2012 Health Care Summit, for both Speech-Language Pathology and Audiology. Summit, at ASHA National Office, 10/5/1210/7/12 The ASHA ad hoc committee on Interprofessional Education (IPE) was created in the spring of 2013 by the ASHA Board of Directors with the following charge: Resolved, That an ad hoc committee be established and charged to develop specific actions that address education and core competencies of interprofessional education related to reimbursement models for students and members The membership of this committee included: Bob Burkard (chair), Kenn Apel, Diane Jette, Nancy Lewis, Robert Moore, Judy Page, Betty Rambur, Robert Turner, Neil Shepard (Board of Directors liaison and monitoring officer), Lemmie McNeilly (ASHA chief staff officer for speech-language pathology), Janet Brown (ASHA ex officio), Ellen Fagan and Loretta Nunez (ASHA staff consultants). What is Interprofessional Education? Interprofessional education “When students from two or more professions learn about, from and with each other to enable effective collaboration and improve health outcomes” (WHO, 2010). Core Competencies for Interprofessional Collaborative Practice, Report of an Expert Panel: May 2011 Sponsored by: American Association of Colleges of Nursing American Association of Colleges of Osteopathic Medicine American Association of Colleges of Pharmacy American Dental Education Association Association of American Medical Colleges Association of Schools of Public Health General Recommendation: Recommend the BOD to endorse the IPEC Core Competencies for Interprofessional Collaborative Practice included in the domains of Values/Ethics for Interprofessional Practice, Roles/Responsibilities for Collaborative Practice; Interprofessional Communication; Interprofessional Teamwork and Team-Based Care. Specific Recommendations (4 ‘Topics’) TOPIC 1: Educating students, faculty, practitioners about IPE/IPP and its Value TOPIC 2: Connections with other organizations TOPIC 3: Research Agenda for IPE/IPP TOPIC 4: Certification, Accreditation, Licensure The 2013 Cochrane review: Reeves, Perrier, Golsman, Freeth and Zwarenstein, 2013 IPE within the Health Sciences Interprofessional Education (IPE) is being proposed in health care education to increase the value (Quality/Cost) of service delivery in health care. While it is imperative that we continue to educate/train our clinicians to deliver those services as professionals within their specific disciplines, it is also evident that the siloed approach to education has resulted in suboptimal outcomes, as well as high costs. A fundamental assumption of IPE is that if health professionals train together, and work as a team, the practice and delivery of care will be enhanced. One would expect to drive costs down while maintaining or even improving outcomes. IPE Subgroup of the Curriculum and Assessment Task Force (UB) Status of IPE Nationally (and Internationally) • IPE has often (but not universally) been limited to a small set of health-care disciplines. The disciplines included most frequently are: Medicine, Nursing, Pharmacy and Public Health. • To date, there is limited evidence that IPE leads to increased value in health-care delivery. The collection of key evidence will be an important component of IPE assessment • Barriers to academic IPE include scheduling challenges and resource constraints. • A number of professions have included, or are in the process of planning to include, IPE in their certification and accreditation guidelines. • A number of organizations have embraced the IPEC Core Competencies for Interprofessional Collaborative Practice, included in the domains: Values/Ethics for Interprofessional Practice Roles/Responsibilities for Collaborative Practice Interprofessional Communication Interprofessional Teamwork and Team-Based Care IPE Subgroup of the Curriculum and Assessment Task Force (UB) Some Key Questions/Issues Regarding IPE • Development of appropriate program content and curricular materials. • Investigation of the use of simulation centers, and the extent of “fidelity” and realism of the simulation. Costs of using a highly intensive simulation environment for training can be prohibitive. • Addressing the significant scheduling challenges, particularly if the IPE program is to target several health professions contemporaneously. • Consideration of modes of delivery than are cost-effective and minimize duplication of effort. In particular, modular units may provide greater opportunity for multiple uses across disciplines. • Physical presence and co-location. To what extent is the physical presence of all parties involved in IPE training needed or required. How would an on-line component figure within IPE? Are electronic-media simulations a good substitute for the Simulation-Center IPE activities? • How to evaluate the value of IPE programs? This calls for the development of an assessment plan for IPE programs and accumulation of evidence of better outcomes being attained through IPE. In addition to practical import, this may provide a research topic for assessment studies. IPE Subgroup of the Curriculum and Assessment Task Force (UB) The International Classification of Function (ICF) Scope of Practice of Audiology (Approved by Legislative Council of ASHA in 2003): Members of the coordinating committee include Donna Fisher Smiley (chair), Michael Bergen, and Jean-Pierre Gagné with Vic S. Gladstone and Tina R. Mullins (ex officios). Susan Brannen, ASHA vice president for professional practices in audiology (2001–2003), served as monitoring vice president. “Audiologists provide comprehensive diagnostic and treatment/rehabilitative services for auditory, vestibular, and related impairments”. Under ‘Framework of Practice’, this Document embraces the ICF: “The World Health Organization (WHO) has developed a multipurpose health classification system known as the International Classification of Functioning, Disability, and Health (ICF) (WHO, 2001). The purpose of this classification system is to provide a standard language and framework for the description of functioning and health. The ICF framework is useful in describing the role of audiologists in the prevention, assessment, and habilitation/rehabilitation of auditory, vestibular, and other related impairments and restrictions or limitations of functioning.” http://www.asha.org/docs/html/sp2004-00192.html The ICF is organized into two parts. The first part deals with Functioning and Disability while the second part deals with Contextual Factors. Each part has two components. The components of Functioning and Disability are: Body Functions and Structures: Body Functions are the physiological functions of body systems and Body Structures are the anatomical parts of the body and their components. Impairments are limitations or variations in Body Function or Structure such as a deviation or loss. An example of a Body Function that might be evaluated by an audiologist would be hearing sensitivity. The use of tympanometry to access the mobility of the tympanic membrane is an example of a Body Structure that might be evaluated by an audiologist. Activity/Participation: In the ICF, Activity and Participation are realized as one list. Activity refers to the execution of a task or action by an individual. Participation is the involvement in a life situation. Activity limitations are difficulties an individual may experience while executing a given activity. Participation restrictions are difficulties that may limit an individual's involvement in life situations. The Activity/Participation construct thus represents the effects that hearing, vestibular, and related impairments could have on the life of an individual. These effects could include the ability to hold conversations, participate in sports, attend religious services, understand a teacher in a classroom, and walk up and down stairs. http://www.asha.org/docs/html/sp2004-00192.html The components of Contextual Factors are: Environmental Factors: Environmental Factors make up the physical, social, and attitudinal environment in which people live and conduct their lives. Examples of Environmental Factors, as they relate to audiology, include the acoustical properties of a given space and any type of hearing assistive technology. Personal Factors: Personal Factors are the internal influences on an individual's functioning and disability and are not a part of the health condition. These factors may include but are not limited to age, gender, social background, and profession. Application of WHO (2001) Framework to the Practice of Audiology http://www.asha.org/docs/html/s p2004-00192.html ICF Core Set for Hearing Loss There is currently no single questionnaire in audiology that covers the broad perspective that the ICF represents nor a consensus on the most appropriate instrument that assesses the effects of hearing loss on the lives of adults as well as treatment outcomes. Initiated by the Nordic Audiological Society (NAS), the ICF Research Branch, the Classification, Terminology and Standards Team at WHO, the International Society for Physical and Rehabilitation Medicine (ISPRM), the International Federation of Hard of Hearing People, the International Society of Audiology, and the Swedish Institute for Disability Research (SIDR) have teamed up to tackle this issue by proceeding to develop the first version of the ICF Core Sets for hearing loss. The project is being run under the leadership of SIDR and with the financial support of the Oticon Foundation. http://www.icf-research-branch.org/icf-core-sets-projects/other-health-conditions/icf-core-set-for-hearingloss.html ICF Hearing loss Core Set Process The preparatory phase of the project includes the following preparatory studies: -A systematic literature review was performed to identify variables focusing on individuals with hearing loss, and to identify and re-classify the concepts addressed in measurement tools with the ICF as a reference. A paper on the results of the literature review is currently being written. -A qualitative study (focus groups in the Netherlands and South Africa), aimed at identifying relevant aspects of functioning and contextual factors from the patient perspective was conducted. Additionally, individual interviews were performed in South Africa in order to account for cultural differences within the country. -A worldwide survey has been completed to gather the opinion of international experts who have an expertise in hearing and hearing loss. -To describe common problems experienced by individuals with hearing loss from a clinical perspective, data within a multicentre cross-sectional study have been collected from centres in South Africa, Brazil, China, Sweden and India. http://www.icf-research-branch.org/icf-core-sets-projects/other-health-conditions/icf-core-set-for-hearing-loss.html ICF and Hearing Loss Core Set Conference The results of these preparatory studies were presented at the international consensus conference, a multi-stage, iterative, decisionmaking and consensus process that took place from 4-6 May 2012 in Helsingør, Denmark. At this consensus conference, 21 hearing loss experts, including 4 persons with hearing loss, from 14 different countries worldwide and working in a broad range of professions (i.e., audiology, speech/ language pathology, rehabilitation sciences, audiological medicine, psychology, head and neck surgery, hearing device specialty/technical audiology) decided which ICF categories should be included in the first version of the ICF Core Sets for hearing loss. 117 ICF categories were selected for inclusion in the Comprehensive ICF Core for hearing loss These categories can be taken into account when conducting a comprehensive, multidisciplinary assessment. Based on the Comprehensive ICF Core Set, 27 ICF categories were selected for the Brief ICF Core for hearing loss. The Brief ICF Core Set can be used in settings in which a brief description and assessment of functioning of a person with hearing loss is sufficient. It can also be used for research, in collecting data for population studies and a variety of other purposes. http://www.icf-research-branch.org/icf-core-sets-projects/other-health-conditions/icf-core-set-for-hearing-loss.html ICF Comprehensive and Brief Core Sets: Summary Body Functions (physiological functions of body systems (including psychological functions): Comprehensive: 22; Brief: 7 Body Structures (anatomical parts of the body such as organs, limbs and their components): Comprehensive: 5; Brief: 4 Activities and Participation (execution of a task or action by an individual and involvement in a life situation): Comprehensive: 42; Brief: 9 Environmental Factors (make up the physical, social and attitudinal environment in which people live and conduct their lives): Comprehensive: 48; Brief: 7 Can the ICF be used to assess hearing/vestibular function and document the effects of therapeutic intervention? It can comprehensively assess all aspects of ’functioning, disability and health’ 5 point Likert scale of impairment for Body Functions, Body Structures, and Activities and Participation 10 point Likert Scale for Environmental Factors: ICF 2001 But… The strength of the ICF– its broad coverage of the varied aspects of functioning- is also its Achille’s Heel It is often very non-specific, and subject to individual interpretation The 5 point (10 point?) Likert scale is quite subjective, and often based on clinician opinion. As such, the ranking of function is open to bias and even fraud Many of the factors would be outside of the scope of practice of audiology (emotional and cognitive factors, interpersonal interactions, etc) For use in documenting progress in individual patients, the 117 items in the Comprehensive Hearing Loss Core Set is clearly nonusable. Even the 27 items in the Brief Core Set is likely to not be usable in the busy clinical setting. However, for experimental studies aimed at providing an evidence base for our clinical practice, the ICF and the various core sets are clearly useful for exploring the full range of impairments found in those with hearing (vestibular/balance) problems Ad Hoc Committee on the International Classification of Functioning, Disability, and Health RESOLVED, That the American Speech-Language-Hearing Association (ASHA) Board of Directors (BOD) establish the Ad Hoc Committee on the International Classification of Functioning, Disability and Health (ICF) charged with applying the International Classification of Functioning, Disability and Health (ICF) framework to goal setting and outcomes measurement, and helping members focus on function by advising, providing input, reviewing, and promoting the following products and activities: Develop simple modules to educate members on use of the International Classification of Disabilities and Function (ICF) framework to develop functional treatment goals and determine outcomes. Develop standard templates and examples of functional goals using the ICF framework. Promote use of the ICF framework among members as the standard, acceptable practice in the treatment of communication and swallowing disorders; … http://www.asha.org/uploaded Files/ICF-Hearing-Loss.pdf http://www.asha.org/ uploadedFiles/ICFHearing-Loss.pdf Summary: We spend way too much on healthcare in the USA. Through Obamacare, we are moving from a fee for service payment model to paying for value in health care. Value is Quality/Cost, and we need to figure out ways of driving down costs without compromising quality of care. PQRS strives to create practical, valid and reliable quality measures of care; we need more Audiology quality measures Interprofessional Education/Practice may be one approach that can maintain or increase quality of care while driving down costs, but we need more data to confirm this. The International Classification of Function goes beyond the diseasebased approach of ICD, and includes not only Body Functions and Body Structures, but also Activities and Participation as well as Environmental Factors. It also includes a 5 or 10 point Likert scale of severity that could be used to quantify improvement from therapeutic intervention. The ICF can be adapted to measure non-medical aspects of (dis)ability such as participation in desirable activities. Acknowledgements: ASHA Health Care Economics Committee ASHA Ad hoc Committee on IPE ASHA ad hoc Committee on the ICF The Audiology Quality Consortium IPE Subgroup of the Curriculum and Assessment Task Force (UB) Robert Moore Neil Shepard Lisa Satterfield Pam Mason Janet Brown Questions?