UXC Limited 2015 Full Year Results ACN 067 682 928 Delivering earnings growth Cris Nicolli - Managing Director Iona MacPherson - Chief Financial Officer & Company Secretary Agenda Key messages & highlights │ Financial performance │ Business overview & operational strengths │ Strategy & growth opportunities │ Outlook │ 2 Key messages & highlights 3 Key messages & highlights | Strong NPAT growth: +47% to $23.1m | Impressive PBT growth of +36%: organic core returns to strong growth : +18-23% | Annuity revenues increased by 13%: contributed 29% of FY15 revenues | $100m in new contract wins including annuity contracts underpin a strong FY16 outcome | Record group revenues: +7% notwithstanding the strategic mix shift | Success in North American markets; target to double the business to a $130m+ revenue business; market leader in Microsoft AX | High growth in new customer additions - 4 new $5m+ clients | Market leader in new technologies and digital; over 50 emerging technology offerings; contributes 10% of revenue and growing | Strengthening positon of UXC brand recognition | Strong cash flow and debt reduction; cash surplus of $3m at year end 4 Strongly improved FY15 performance Financial highlights FY15 $m FY14 $m % Change Revenue 686.4 643.4 7 Strong organic earnings growth EBITDA* 42.1 32.8 28 2nd half PBT improvement of 27% over 2HFY14 EBIT* 32.6 24.6 33 PBT* 29.9 22.0 36 NPAT* 23.1 15.7 47 Statutory NPAT 22.5 15.7 43 Basic EPS* 7.0¢ 4.97¢ 41 Dividend (interim & final) 5.3¢ 3.75¢ 41 Return on equity 9.9% 7.3% 36 Free cash flow 25.6 24.2 6 Increasing annuity business now 29% of revenue Strategic shift in product mix to higher margin services Full year dividend of 5.3c representing a 79% payout ratio based on NPAT $3m cash surplus as at 30 June 2015 (FY14 - $4.1m net debt) * - from continuing operations 5 Strongly improved FY15 performance | Significant success in tender wins and customer renewals | Improved gross margin from product to services shift and improved utilisation | Disciplined and effective project delivery & risk management reflected in improved margins | Strong backlog of work won in FY15 plus FY16 pipeline supports further FY16 improvement | Highly successful and growing Microsoft Dynamics AX North American business | Market leader in emerging technologies & digital | Successful acquisition and integration of Saltbush and Contiigo | Debt refinanced on improved commercial terms | Consolidation of Sydney offices into one location | Planning underway for consolidation and rationalisation of certain support services * - from continuing operations 6 Financial performance Revenue growth │ Earnings growth │ Income statement │ Balance sheet │ Free cash flow │ 7 13 years of growing revenues Revenue $m 800 Full Year Revenue FY03 - FY15 700 686 600 643 17% CAGR over the past 13 years 500 560 594 521 400 470 456 300 407 294 200 165 100 89 208 129 0 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 8 EBITDA growth history EBITDA $m $45m Full Year EBITDA FY03 - FY15 $40m $42 $35m $39 $30m $33 $32 $25m $31 $20m $30 $26 $25 $15m $17 $10m $5m $21 $15 $12 $7 $0m FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 9 Income statement FY 15 $m FY 14 $m Revenue 686.4 643.4 EBITDA* 42.1 32.8 Depreciation (4.4) (3.9) Amortisation (5.1) (4.3) EBIT* 32.6 24.6 Interest (2.7) (2.6) PBT* 29.9 22.0 Tax* (6.8) (6.3) NPAT* 23.1 15.7 Statutory NPAT 22.5 15.7 Strong revenue growth despite the strategic shift in revenue mix from lower margin product and licence revenues Depreciation increased due to capital spend associated with the consolidation of Melbourne & Sydney facilities Amortisation on contractual rights will reduce in line with contracts reaching the end of their initial term: • FY15 - $0.8m • FY16 - $0.3m One off tax benefit of $1.9m relating to the North American business * from continuing operations 10 Balance Sheet FY 15 $m FY 14 $m Cash 25,197 19,724 Receivables 115,361 110,548 Accrued Income 23,250 21,829 Prepayments 15,377 15,624 Deferred tax assets 21,164 17,520 Plant & Equipment 17,675 12,593 Goodwill 226,795 209,130 Other Intangibles 11,842 14,147 Other Assets 6,202 5,716 Total Assets 462,863 426,831 Payables 114,411 100,586 Unearned income 46,711 42,357 Borrowings 22,239 23,888 Provisions 35,682 34,954 Other Liabilities 11,652 10,054 Total Liabilities 230,795 211,839 Net Assets 232,068 214,992 Cash surplus of $3m at 30 June 2015 (FY14 – net debt of $4.2m) Debtors days consistent at 59 despite continuing pressure on customer payment terms Higher earnings converted successfully to cash Increase in plant and equipment due to leasehold improvements associated with new Sydney facility Increase in goodwill following the acquisitions of Saltbush and contiigo - $12.9m; and FX impact - $4.8m Debt refinanced on improved and more flexible terms Current ratio of < 1 is driven by unearned income of $46.7m. This is not an external liability – it represents payments in advance and is an amount that will be amortised to income as services are provided – it effectively represents sold revenue streams yet to be delivered. 11 Free cash flow FY 15 $’m FY 14 $’m Cash flow affected by seasonal factors consistent with UXC history EBITDA - Reported 42.1 32.8 Working Capital Movement 6.2 9.5 Net Borrowing costs paid (2.4) (2.6) Tax Paid (8.3) (8.6) Cash Generated by Operations 37.6 31.1 Capex & Software Development (12.0) (6.9) Free Cashflow 25.6 24.2 Acquisitions (6.4) (42.0) Dividends paid (13.5) (12.3) Borrowings - Proceeds / (Repayment) (1.6) 15.0 Net increase / (decrease) in cash 4.1 (15.1) FX movements 1.4 0.5 Add: Opening cash 1 July 2014 19.7 34.3 Closing Cash 30 June 2015 25.2 19.7 Higher earnings converted successfully to cash Strong free cash flows Payments for the Saltbush & contiigo acquisitions $4.4m Deferred consideration relation to prior period acquisitions - $2.0m Payments for capex includes $5.6m of leasehold improvements relating to the consolidation of city offices into one Sydney facility 12 Business overview & operational strengths | Business overview | Annuity success | Diversified client base & industries | Diversified technologies & partners | Emerging technologies | Diversified geographies | FY15 acquisitions 13 Business overview Summary breakdown FY15 revenue by UXC segment Key segments and brands 1 CONSULTING AND ADVISORY (FY15 revenue: A$109m ) Design Services: Advisory Research, Strategy & Architecture, Business Transformation, Cyber & information security, Project, Program & Portfolio Management, Business Analysis, Technical Design, Communications Consulting, Testing, Training 2 ENTERPRISE APPLICATIONS (FY15 revenue: A$355m) Implement & Enhance Services: ERP, CRM, Analytics & Business Intelligence, HCM, Supply Chain Management, Corporate Performance, Enterprise Content Management, Financials, Asset Life Cycle Management, Financials, Asset Life Cycle Management, Application Management Services, eCommerce, Omni-channel FY15 EBITDA by UXC segment1 3 IT INFRASTRUCTURE (FY15 revenue: A$223m) Operate & Manage Services: Network Infrastructure, Unified Communications, Data Centre Optimisation, Workspace Virtualisation, Managed Services & Support, Enterprise Mobility, Contact Centre, Entertainment & Content, IP Video Surveillance, Outsourcing & Cloud 1. Before corporate costs, on continuing operations basis 14 Business overview – changing mix of revenue Revenue ($m) by UXC Segment FY14 vs FY15 Revenue ($m) by UXC Offering FY14 vs FY15 10.1% 7% 354.9 322.1 345.0 236.4 29% 371.4 5.8% 13% 222.6 2.3% 175.3 196.7 123.1 84.9 109.2 Consulting | | | | | 120.2 Applications Infrastructure Services Annuity Revenues Product & Licences Total Revenue up 7% Small decline in Infrastructure segment through strategic shift from lower margin products revenues Annuity Revenues up and increasing percentage of Total Revenue Strong retention of clients and 15 Acquisitions have supported rise in Services Revenue Annuity retention and new client wins underpin FY16 growth Annuity client wins and retention | | | | | | Retained all clients in FY15 Added new clients for revenue delivery in FY16 IXOM Leightons/CIMIC JV Endeavour Fletchers Renewed and expanded client contracts for FY16 Enhancements to service delivery continues to improve earnings Increasing leverage for additional projects and services Strong retention rate on maintenance and support agreements 16 Managed service and maintenance annuity revenue by segment (% yoy growth) (A$ ‘000) 300,000 Group +9% +8% +29% +13% Infrastructure +6% +2% +17% +6% Applications +15% +17% +45% +18% 250,000 194,704 200,000 172,766 150,000 95,719 134,396 125,020 89,974 114,670 100,000 71,857 77,176 75,832 50,000 82,175 41,995 48,431 56,572 FY11 FY12 FY13 96,788 Applications Infrastructure FY14 FY15 Consulting 17 Diversified client base and industries Diversified industries Diversified client base Successful client strategy / retention and expansion of services Top 50 clients: Proactive partnerships – bringing solutions and choices to clients 47% Exceptionally strong diversification across industry sectors, providing protection against a downturn in any particular industry Retail will be a key focus for the future given the opportunity in the Microsoft Dynamics market Successful year of key client contracts with long-term annuity streams FY15 Strong base of medium enterprise clients Strategy to add new >$5m clients Top 100 clients: New UXC cross-business accounts focus 60% Customer profile Annual revenue Customer Revenue Analysis FY11 FY12 FY13 FY14 FY15 >$5m 15 19 15 16 20 >$3m and <$5m 16 17 12 19 18 >$1m and <$3m 74 68 90 74 83 UXC acquired 17 new million-dollar plus customers during FY15 UXC lost no customers who had spent more than $2 million with the company in the previous corresponding period Successfully re-contracted and won a number of new multi-year managed services contracts Transportation 4% Capital Goods & State Commercial Government Services 13% Retailing Consumer 12% 2% Goods & Services 12% Resources 6% Education 4% IT & Comms 12% Health Care 11% Federal Government 11% Financial 4% Energy & Utilities 9% 18 Building strong client offering Client centricity Retaining and wining new customers | | | | | | Building global partnerships: Giving clients choice | | | Proactive client relationships: anticipate their issues and requirements. Innovate for their benefit and ours New UXC large account team in place Respected capability in cloud based architecture and solutions Diverse technologies/services ideally suited to medium to large enterprises Agility and committed to delivering quality outcomes Delivering solutions globally for Australian HQ businesses Partnerships with global leaders SAP, Oracle, Microsoft, ServiceNow, Cisco, Apptio, Tableau and others: provides competitive advantage Creating more entry and solution points – SaaS, Cloud applications Find solutions to future issues today 19 Key partners 20 Emerging technologies Emerging Solution Strategic Driver Focus Area Shift in IT Operating Model IT Cost Transparency Capex vs Opex IT Models End-to-End “as a Service” Capex vs Opex IT Models Enterprise Apps as a Service Self-Service Business Insights Visualisation Dashboards Increasing Complexity of Data Operational Intelligence Increasing Volumes of Data Cloud-based Data Warehousing Contestability of IT Services Cloud Orchestration and Automation Content - Anywhere / Anytime Mobile Content Management Digitisation of manual processes Digital Signature and Workflow Success in FY15 21 UXC digital – Delivering real Customer projects New Digital Ordering Solution with end-to-end integration for Global MedTech company New Digital Business Registration and Management System for Government Agency Digital Channel with Order Distribution to Stores and Staff access via hand-held devices for leading Retailer Digital Solution for Customer Complaints and Case Management for leading Media company Digital Store for Home Delivered Meals providing new business for a food manufacturer New Digital Channel for IT and Library Requests at a Tier 1 University Digital Contract solution for the Sale of Land transaction at a Government Agency UXC’s company wide Digital Transaction Management for on-boarding of new hires 22 Expanding geographies | The North American market performed strongly | Microsoft Dynamics has a strong presence in this market and is investing to grow its new Dynamics AX and Azure products and services | Opportunities to deliver larger and more complex projects as UXC’s capability is proven in this market | Scale derived from Tectura acquisition enhances opportunities in the high growth North American markets particularly in retail. | Aspirations on track to build a $130m + business | Strong growth in NZ market | Contract wins include NZ Government, ERP and retail. South East Asia / India | Convergence Group acquisition in late FY14 provides some increased presence in South East Asia $8m | Building offshore presence and partnerships to offer clients selected lower cost services and capabilities North American Market Revenue of $68m per annum – a significant increase on prior year 216 employees New Zealand/Fiji $40m 179/25 employees 108 employees 23 FY15 acquisition UXC Saltbush Group: October 2014 Leading provider of cyber and information security systems contiigo: Cyber and information security is an increasingly important issue for the market | Results ahead of Management forecasts | Example of value-add approach UXC brings to its clients | Leveraging capabilities and services into UXC client base | 66 staff – now 90 | SAP solutions for customer engagement, including the omni-channel hybris platform and the SAP Cloud for Sales, SAP Cloud for Service, SAP Cloud for Marketing and SAP Cloud for Social Engagement solutions. | Enable B2B and B2C companies everywhere to provide real-time, consistent, contextual and relevant experiences to their customers regardless of channel or device | Example of value-add approach UXC brings to its clients | 26 staff May 2015 Leading provider of SAP Hybris Digital and Customer Engagement | 24 Strategy & growth opportunities | Operational initiatives | Strategically growing UXC | UXC differentiators | Strategic initiatives 25 Operational initiatives │ │ │ │ │ │ Continued disciplined approach to project management has improved delivery quality and margins Continual vigilance in operational management: – Utilisation and productivity – Cost control – Capex Enhancing lower cost enterprise delivery models (offshore) and partnerships Shared services rationalisation will begin in Q2FY16 Demonstrably improved collaboration across business units delivering a more streamlined offering to clients Sydney office facilities consolidation in May 2015 following consolidation of Melbourne facilities in late 2013 26 Strategically growing UXC Leveraging the solution portfolio Managed Services North American Market Broadens client base Acquisition Strategy Building new capabilities meeting client needs | More clients looking to engage UXC in complex end to end solutions which leverage our integrated model | Opportunities to deliver larger and more complex projects as our delivery capability is proven | Security & cyber services are in very strong demand | Recent wins presents strong book of revenue streams – expecting more wins in ERP applications and network management | Microsoft Dynamics has a strong market position in NA and is investing to grow its stable of new products and services | Selected as Microsoft Dynamics Global Retail Partner | Winning large North American clients – Bartels, Jean Couteau extension | Continue to unlock value from recent acquisitions | Create new product offerings for existing UXC clients | Create new clients for existing UXC services and solutions | Focus on predicting emerging/disruptive technologies to meet client needs 27 UXC differentiators UXC – the integrated model CONSULTING AND PROFESSIONAL SOLUTIONS > Who we are UXC Consulting UXC Professional Solutions UXC Saltbush > What we do > How we do it > Customers ENTERPRISE APPLICATIONS UXC Eclipse (Microsoft Dynamics) UXC Red Rock (Oracle) UXC Oxygen (SAP) UXC Cloud Solutions UXC Keystone (ServiceNow) ICT INFRASTRUCTURE UXC Connect - Network Infrastructure - Advisory Research - ERP, CRM - Unified Communications - Strategy & Architecture - Analytics & Business Intelligence - Data Centre Optimisation - Business Transformation - HCM Workspace Virtualisation - Cyber & information security - Supply Chain Management - Managed Services & Support - Data & Analytics - Corporate Performance - Enterprise Mobility - Project, Program & Portfolio - Enterprise Content Management - Contact Centre Management - Financials - Entertainment & Content - Business Analysis - Asset Life Cycle Management IP Video Surveillance - Technical Design - Application Management Services - Outsourcing & Cloud - Communications Consulting - eCommerce, Omni-channel - Testing - Digital - Training - Customer experience Design Implement & Enhance Operate & Manage Health > Utilities > Government > Financial Services > Manufacturing > Resources > Retail > Telco 28 28 Key strategic initiatives │ Expanded focus for key large accounts and Customer Satisfaction reporting (NPS) │ Increasing leverage of infrastructure capability into the Application portfolio │ More Cloud and digital based solutions with emerging technologies and existing vendor portfolios │ Advanced customer advisory board to access future trends │ Offshore program to build scale and lower cost delivery │ Further investment Annuity based managed applications and infrastructure │ Service Integration and Application Management (SIAM) │ Consolidation of services across back office and IT 29 Outlook | Segment margins | Outlook 30 Segment margins Underlying PBT (unaudited) MARGINS BY SEGMENT FY13 FY14 FY15 TARGET Consulting 6.0% 7.6% 7.8% 9% - 10% Applications 9.6% 9.4% 9.7% 11% - 12% Infrastructure 4.0% 1.8% 4.9% 4.5% - 5.5% • Targets to be achieved by the exit of FY16 year • Target margins continue as goal for longer term sustainability 31 Outlook │ Expect continuing profitable growth in core business │ New contracts won and rising annuity revenues driving FY16 momentum │ Confidence in winning new large projects and contracts │ Strong backlog of work (55%) and FY16 pipeline to support further FY16 improvement │ Enhanced value proposition and customer relevance - increasing focus on large clients and opportunities to increase win rate and penetration into existing clients │ Strategic positioning in high growth markets especially North America and cyber & information security augmented by acquisitions and growing exposure to new technologies will aid drive earnings growth │ Operational improvements in gross margin from new delivery models │ Shared services savings to flow in 2HFY16 and beyond │ Market conditions more positive than early FY15 │ Increasing dividend payout range from 60-75% to 60-80% of net profit after tax │ FY16 has started well with strong July 32 Questions? 33 Disclaimer This announcement contains certain forward-looking statements with respect to the financial condition, results of operations and business of UXC Limited (“UXC”) and certain plans and objectives of the management of UXC. Forward-looking statements can generally be identified by the use of words such as 'project', ‘believe’, 'foresee', 'plan’, 'expect', 'aim', 'potential’, ‘goal’, ‘target’, ‘intend', 'anticipate’, 'believe', 'estimate’, 'may', ‘could’, 'should', 'will’ or similar expressions. All such forward looking statements involve known and unknown risks, significant uncertainties, assumptions, contingencies and other factors, many of which are outside the control of UXC, which may cause the actual results or performance of UXC to be materially different from any future results or performance expressed or implied by such forward looking statements. Such forward-looking statements speak only as of the date of this announcement. Factors that could cause actual results or performance to differ materially include without limitation the following: risks and uncertainties associated with the Australian and global economic environment and capital market conditions, fluctuations in foreign currency exchange and interest rates, competition, UXC’s relationships with, and the financial condition of, its suppliers and customers, or legislative changes, or regulatory changes or other changes in the laws which affect UXC’s business. The foregoing list of important factors is not exhaustive. There can be no assurance that actual outcomes will not differ materially from these statements. Readers should not place undue reliance on forward looking statements. Except as required by law and ASX Listing Rules, UXC undertakes no obligation to update publicly or otherwise revise any forward looking statement as a result of new information, future events or other factors. 34 Appendices 35 Statutory NPAT versus Trading NPAT │ Four items impacting the FY15 results have been identified as non trading in nature. These are set out below in the reconciliation of Statutory NPAT to Trading NPAT F15 $000s Statutory / Reported NPAT FY14 $000s 22,548 15,732 Addback Restructure & Redundancy costs Discontinued Business expenditure Acquisition costs 1,426 524 290 1,333 1,459 Less Deferred consideration write back 1,212 Trading NPAT 23,576 18,524 Growth % 43 27 36 Operational Review Staff Numbers (Employees and Contractors) State / Region/Country New South Wales Victoria Queensland Australian Capital Territory Western Australia South Australia Northern Territory Tasmania Total AUSTRALIA New Zealand North America Fiji India/South East Asia Vietnam TOTAL 30 June -14 30-June-15 773 895 238 189 870 936 212 208 123 46 1 21 2,288 170 241 22 51 9 2,779 90 55 1 25 2,300 179 216 25 100 8 2,917 New wins Major Annuity Projects Health practice – completed projects Growing Government practice & security Mining downturn Health practice growth Growing presence Growing Oracle business Synergies from integration Offshore and AX, .net Growing offshore model 37 Further Information │ Cris Nicolli Managing Director (613) 9224 5777 │ Iona MacPherson Chief Financial Officer & Company Secretary (613) 9224 5777 38