AUTOMOTIVE INDUSTRY report EXCLUSIVE TO PREMIUM CLIENTS 2 www.trendwatching.com automotive / WELCOME WELCOME TO TRENDWATCHING.COM’S automotive INDUSTRY REPORT, EXCLUSIVELY FOR PREMIUM CLIENTS. USE THIS REPORT TO LEARN ABOUT THE CONSUMER TRENDS AND INSIGHTS RELEVANT TO THE AUTOMOTIVE INDUSTRY. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT Containing trends, innovation examples and automotive-specific opportunities from trendwatching.com’s Trend Database, this report is essential reading for leading automotive brands and entrepreneurs (& related sectors such as vehicle manufacturers, sellers, renting and sharing). For your convenience, this report is hyperlinked throughout so you can easily explore all of our Premium content, including the Trend Database (featuring 7,000+ innovations), 2012 Trend Report, monthly updates and more! This report and the rest of our Premium Service should inspire you to launch successful innovations of your own! 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Just email: PAUL BACKMAN Head of Client Services paul@trendwatching.com TREND REPORT » Download the Trend Report, highlighting the key themes and trends for 2013. monthly updates » a curated selection of recent innovations categorized by theme and 15 b2c industries for you to download, read, print or share with your colleagues. ABOUT US Established in 2002, trendwatching.com is the world’s leading trend firm, scanning the globe for the most promising consumer trends, insights and related hands-on business ideas. Our Premium Service counts many of the world’s leading brands as clients, while our free monthly Trend Briefings go out to over 200,000 subscribers in 180 countries. More at www.trendwatching.com PREMIUM TIPS » Or check out the Premium TIPS section, and learn how to best apply these trends to your business. 2. TREND EXAMPLES 3. bESt of the rest an explanation of the trend, its implications and opportunities for your industry. A selection of trend examples from your industry organized by trend. other great trend examples from your industry. – The opportunities available to manufacturers that can produce a reliable, cheap and clean vehicle are both well-documented and mind-boggling. Suffice to say, we can’t wait to see someone get filthy rich out of figuring out how to transport billions of people in a clean, sustainable way. – But attempts to sum up the prospects for electric/ hydrogen/ hybrid vehicles are beyond us here, so let’s stick to looking at the needs, desires and demands of today’s eco-consumer. – Among the GENERATION G, many expect, and even demand, brands and products to be responsible, ethical and sustainable. – This is all part of the diversification of the STATUSPHERE we’re seeing taking place in mature consumer societies, where for more and more consumers, status isn’t just about having the biggest, fastest or most expensive, but can be derived from one’s generosity, skills or knowledge, social connections, or even one’s eco-awareness and sustainable living practices. example of this. Prius-driving celebrities are making a statement, that while yes, they can afford a shiny sports car, instead they choose to drive an electric car. In doing so, they display their eco-credentials, their intelligence and their empathy - things of course that can’t just be bought, and therefore have social value. – However, we can’t point out often enough that many consumers don’t really care that much about the environment. Either because they don’t have the luxury of fretting over carbon emissions while trying to just make ends meet, or because they are too addicted to living large, from SUVs to McMansions to jet-setting around the globe. – Nonetheless, all but the most cynical consumers are aware of the need to go green. Indeed, for many consumers, their personal lack of action only increases the desire they have for brands and manufacturers to clean up their acts – because while individuals might not feel they can go green themselves (too expensive, not enough reward, too much hassle), they sure as hell expect big corporations to lead the way. Hypocritical? Yes. Understandable? Absolutely. See also: GENERATION G STATUSPHERE – Celebrities and electric vehicles are a great Related Trends. Click on the trend name to read more about it online in the Trend Database. The majority of consumers in the world’s four largest automotive markets either identify themselves as potential first movers, or at least willing to consider purchasing an electric vehicle (U.S. 54%, China 93%, Europe 69% and Japan 48%) DELOITTE, APRIL 2011 automotive / BEST OF THE REST 4 www.trendwatching.com why is it happening? automotive / TRENDS / citysumers citysumers SMART Smart’s television commercial focuses on US obsession with ‘big’ German car manufacturer Mercedes-Benz took aim at America’s obsession with ‘big’ in a TV spot for its Smart brand. First aired in September 2011, the commercial was the television debut of the small scale city car. The ad highlighted the space-saving, eco-friendly properties of the urban vehicle by contrasting it with examples of a culture that traditionally favors ‘big’, with the tagline “unbig. uncar.” citysumers Mitsubishi and Hitachi citysumers HIRIKO Electric, foldable vehicle unveiled Hiriko is an electric car that ‘folds up’ vertically to become less than two meters long, reducing the amount of parking space it requires. The two-seater vehicle, which was developed at the Massachusetts Institute of Technology (MIT) and built in Spain, was unveiled in January 2012. The designers built four battery-powered motors into the wheels (which turn up to 90 degrees to aid parking) so that it does not need a full-sized engine in front of the vehicle. The launch price for the car is EUR 16,000. Trends. Click on trend title to view more information about it in the Trend Database. Mitsubishi and Hitachi partner to build Smart Community in Spain In March 2011, Japan based multinational Hitachi and conglomerate Mitsubishi were jointly selected by The New Energy and Industrial Technology Development Organization (NEDO) to develop a Smart Community System in the area surrounding Malaga, in southern Spain. The new system will provide the necessary infrastructure for the introduction of electric vehicles (EV), their charging stations, an EV center and the vehicles themselves. The pair will also look at energy conservation measures in public transport and integrating everything safely with the existing grid. The project began in July 2011. citysumers BMW BMW set to launch electric series in 2013 BMW have announced that it will be bringing its first electric series to market in 2013. The Megacity Vehicle (MCV) will be released under a sub-brand and positioned as a zero emission car designed for city living. The car will be made in-house with materials that are ultra light yet high in strength. The driving experience will be a key focus during the product development and BMW hope that the MCV will appeal to a growing Chinese market. Trend Example. Click on the example title to view it in the Trend Database, where you will also find a PowerPoint version available to download. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT GREENEST – While cars today are immeasurably cleaner and more efficient than they used to be, the industry is still responsible for a significant proportion of global carbon emissions. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT 4 www.trendwatching.com www.trendwatching.com automotive / TRENDS TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT 4 1. TREND THEORY TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / HOW TO USE THis Industry report 4 and don’t forget we have 5000+ innovations in our trend database. Here are some other cool examples in the automotive industry. nissan ford autotrader dunhill & jaguar Nissan crowdsources vehicle design via Facebook » Automatic lane-keeping system is available in Ford vehicles » Auto Trader enables users to share cars via Facebook Timeline » Dunhill creates promotional video for Jaguar C-X75 hybrid supercar » chevrolet bmw body shop bids urbee Chevrolet donates funds to battle breast cancer » BMW builds floating showroom for the London Olympic Games » Car repairs estimated by photo amd sent directly to drivers » Urbee is the first ever car made with 3D printing » Trend Example. Click on the example title or image to view it in the Trend Database, where you will also find a PowerPoint version available to download. www.trendwatching.com automotive / CONTENTS TRENDS: Click on the imageS TO JUMP TO THE CORRESPONDING TREND IN THIS REPORT citysumers 9 GREENEST Why consumers’ interest in being eco-friendly will continue to create huge opportunities for brands TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT 5 OWNER-LESS the future consumption arena is urban Why access can be better than ownership 12 INFO SCARCITY 20 Data, data, everywhere, yet somehow relevant data is still so scarce 27 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / CONTENTS 6 TRENDS: Click on the imageS TO JUMP TO THE CORRESPONDING TREND IN THIS REPORT p2p 31 Why consumers are increasingly turning to, and dealing directly with, other consumers EXCEPTIONALL 34 Brands and talent from emerging markets are ready to shine made for china (if not bric) why global automotive brands are increasingly catering to emerging markets 36 CONVENIENCE Why helping drivers save time is key 39 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / CONTENTS 7 TRENDS: Click on the imageS TO JUMP TO THE CORRESPONDING TREND IN THIS REPORT PRICING PANDEMONIUM 42 brand butlers 45 why automotive brands need to urgently hone their butlering skills game on reward inc. 48 Why discounts and rewards will forever appeal 51 Best of the rest Automotive examples 55 Why drivers love discounts It’s time for automotive brands to come out and play TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 8 AUTOMOTIVE TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 9 citysumers The future consumption arena is urban The hundreds of millions of experienced and sophisticated urbanites who are ever more demanding and more open-minded. www.trendwatching.com automotive / TRENDS 10 citsyumers why is it happening? what does it mean for you? – Rich in networks and opportunities, cities are vast hyperproductive, hyper-consumptive centers. They are enormous sources of wealth, talent and creativity. – This doesn’t, however, signal the end of the automotive age. Indeed, for hundreds of millions of newly emerging urban consumers, buying a car is still as much a mark of success, independence and joining the modern world. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT – Around the world, more consumers are moving to urban environments. Urbanization is creating a new class of consumer – CITYSUMERS – who are richer and more experienced but also more demanding. – Not only are CITYSUMERS surrounded by a vast panoply of choice as to where and how to spend their money, but the pace and ever-changing nature of city life means that they prize flexibility and spontaneity. Indeed, while CITYSUMERS are increasingly hyper-mobile, they are driving less miles than ever before. – This partly is because cities in both developed and emerging economies are crowded, dirty, expensive and ultimately car unfriendly. – But also it’s due to the incompatibility of traditional car ownership with modern urban life. As people migrate into ever-denser metropolitan areas, the car-reliant suburban lifestyle is becoming less and less of a reality for more and more consumers. See also: OWNER-LESS FEMALE FEVER BOOMING BUSINESS tribefacturing urban pride – What it does signal is that the automobile is no longer the primary aspiration for many consumers. Manufacturers therefore need to ensure that they produce cars that consumers around the world (both old and new) want and enjoy buying and using. – Both for ecological and practical reasons, more consumers are buying cars that are small, eco-fuel-efficient and designed for city use. Rapid acceleration and a high top speed are not as important as maneuverability, efficiency and features such as parking sensors. – Brands should consider expanding their services to include additional elements, and ultimately aim to provide an integrated transport solution. This could be via partnering to provide dedicated parking spaces, or by offering ancillary services to specific groups, such as women or baby boomers. – Consumers want solutions that fit with their lifestyles. Car manufacturers should see themselves as in the business of providing access to transport, rather than simply selling cars (see OWNER-LESS). – A new league of global mega-cities is emerging. London and New York have their iconic taxis - which leading (national) brand is going to offer Shanghai or Sao Paulo their own automotive icons? 11 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / citysumers citysumers SMART Smart’s television commercial focuses on US obsession with ‘big’ German car manufacturer Mercedes-Benz took aim at America’s obsession with ‘big’ in a TV spot for its Smart brand. First aired in September 2011, the commercial was the television debut of the small scale city car. The ad highlighted the space-saving, eco-friendly properties of the urban vehicle by contrasting it with examples of a culture that traditionally favors ‘big’, with the tagline “unbig. uncar.” citysumers Mitsubishi and Hitachi citysumers HIRIKO Electric, foldable vehicle unveiled Hiriko is an electric car that ‘folds up’ vertically to become less than two meters long, reducing the amount of parking space it requires. The two-seater vehicle, which was developed at the Massachusetts Institute of Technology (MIT) and built in Spain, was unveiled in January 2012. The designers built four battery-powered motors into the wheels (which turn up to 90 degrees to aid parking) so that it does not need a full-sized engine in front of the vehicle. The launch price for the car is EUR 16,000. Mitsubishi and Hitachi partner to build Smart Community in Spain In March 2011, Japan based multinational Hitachi and conglomerate Mitsubishi were jointly selected by The New Energy and Industrial Technology Development Organization (NEDO) to develop a Smart Community System in the area surrounding Malaga, in southern Spain. The new system will provide the necessary infrastructure for the introduction of electric vehicles (EV), their charging stations, an EV center and the vehicles themselves. The pair will also look at energy conservation measures in public transport and integrating everything safely with the existing grid. The project began in July 2011. citysumers BMW BMW set to launch electric series in 2013 BMW have announced that it will be bringing its first electric series to market in 2013. The Megacity Vehicle (MCV) will be released under a sub-brand and positioned as a zero emission car designed for city living. The car will be made in-house with materials that are ultra light yet high in strength. The driving experience will be a key focus during the product development and BMW hope that the MCV will appeal to a growing Chinese market. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 12 GREENEST Who is the greenest of them all? Consumers’ interest in eco-friendly goods and services will continue to create huge opportunities for brands that deliver more sustainable, iconic, fun, cheaper, better and easier solutions. www.trendwatching.com automotive / TRENDS GREENEST why is it happening? – While cars today are immeasurably cleaner and more efficient than they used to be, the industry is still responsible for a significant proportion of global carbon emissions. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT 13 – The opportunities available to manufacturers that can produce a reliable, cheap and clean vehicle are both well-documented and mind-boggling. Suffice to say, we can’t wait to see someone get filthy rich out of figuring out how to transport billions of people in a clean, sustainable way. – But attempts to sum up the prospects for electric/ hydrogen/ hybrid vehicles are beyond us here, so let’s stick to looking at the needs, desires and demands of today’s eco-consumer. – Among the GENERATION G, many expect, and even demand, brands and products to be responsible, ethical and sustainable. – This is all part of the diversification of the STATUSPHERE we’re seeing taking place in mature consumer societies, where for more and more consumers, status isn’t just about having the biggest, fastest or most expensive, but can be derived from one’s generosity, skills or knowledge, social connections, or even one’s eco-awareness and sustainable living practices. – Celebrities and electric vehicles are a great example of this. Prius-driving celebrities are making a statement, that while yes, they can afford a shiny sports car, instead they choose to drive an electric car. In doing so, they display their eco-credentials, their intelligence and their empathy - things of course that can’t just be bought, and therefore have social value. – However, we can’t point out often enough that many consumers don’t really care that much about the environment. Either because they don’t have the luxury of fretting over carbon emissions while trying to just make ends meet, or because they are too addicted to living large, from SUVs to McMansions to jet-setting around the globe. – Nonetheless, all but the most cynical consumers are aware of the need to go green. Indeed, for many consumers, their personal lack of action only increases the desire they have for brands and manufacturers to clean up their acts – because while individuals might not feel they can go green themselves (too expensive, not enough reward, too much hassle), they sure as hell expect big corporations to lead the way. Hypocritical? Yes. Understandable? Absolutely. See also: GENERATION G STATUSPHERE The majority of consumers in the world’s four largest automotive markets either identify themselves as potential first movers, or at least willing to consider purchasing an electric vehicle (U.S. 54%, China 93%, Europe 69% and Japan 48%) DELOITTE, APRIL 2011 14 www.trendwatching.com automotive / TRENDS greEnest what does it mean for you? TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT You don’t need us to tell you of the ECO opportunities out there. So let’s highlight a couple of key trends that should be on every GREENEST auto manufacturer’s radar: – With consumers keen on governments setting ECO-EASY standards, auto manufacturers should stay mindful of, and even exceed the minimum requirements (for emissions, size, etc.). Leading brands are expected to do just that: lead the quest for environmental sustainability rather than be led. – For most mainstream consumers, the ecocredentials of vehicles only become truly interesting when tied to more immediate and obvious benefits such as better quality, iconic design or, most attractively - lower prices (cheaper running costs or reduced taxes). Only when absolutely ECOSUPERIOR, will green models or solutions be viable alternatives to traditional gas-guzzlers for many consumers. – For many eco-conscious consumers, traveling by car will remain a necessary convenience. So why not help make it easier to justify by making vehicles ECO-CYCLED or ECO-EMBEDDED? – As we mentioned in the CITYSUMERS section, urban consumers prefer smaller cars for practical reasons and many also have a GREENEST mindset. So why not create ECO-URBAN vehicles that are tailored to meet their needs? – Why not provide tips to buyers? Giving advice on how you drive can be effective in limiting emissions - its not just about abstinence or refraining from driving. In knowledge-driven societies, people want, well, knowledge! (see EVER EDUCATING) – Check out the following examples of some slightly different ways of helping consumers tell interesting STATUS STORIES. See also: eco-easy eco-superior eco-cycle eco-embedded citysumers eco-urban ever educating status stories “For many eco-conscious consumers, travelling by car will remain a necessary convenience.” 15 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / greenest more than half of US, European or Chinese consumers are not willing to pay any price premium for an electric vehicle compared to a regular car. deloitte, april 2011 eco-embedded chevrolet spark General Motors announces launch of all-electric car In October 2011, US automotive manufacturer General Motors confirmed the launch of its all-electric car, the Chevrolet Spark. While Chevrolet already has a hybrid vehicle available to buy, the Volt has a battery that provides an electric-only range of up to 50 miles, after which a 1.4-liter gas engine provides power. 2013 will see GM offer a pure electric vehicle, when the Spark minicar will be available in selected markets across the world. eco-iconic delorean eco-URBAN audi An all-electric version of an iconic car Futuristic concept car for city driving In October 2011, the Texas based car manufacturer DeLorean Motor Company announced the production of an all-electric version of its iconic car, the DeLorean. The DeLorean DMC-12 EV is being developed in partnership with electrical vehicle specialists Epic EV, with plans for it to be available to buy in the US by 2013. The prototype of the car runs on lithium batteries, covering over 100 miles (city driving) per charge. It has a top speed of 125 mph and goes from 0 to 60 mph in 4.9 seconds. German automobile manufacturer Audi unveiled the Urban Concept electric-powered, two-seater car in September 2011, available in Sportback and Spyder models. The concept vehicles are designed for city driving and weigh just 480 kilograms. They can be charged wirelessly, by positioning the car over a purpose-built ‘charging plate’. With a top speed of 100 kilometers per hour and a range of 72 kilometers, the Urban Concept is well suited for short, stop-and-start journeys and can be recharged in around 20 minutes. 16 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / greenest eco-embedded bmw & peugeot eco-URBAN lotus Joint venture to co-develop hybrid technology Lotus plans city car for roll out by 2014 In June 2011, British car manufacturer Lotus announced that it was building its city car concept with a plan to launch it by 2014 under the name ‘Ethos’. In the first year, between 1,500 and 1,800 Ethos models will be built, priced at around 40,000 USD, and sold as part of Lotus’ automotive label Proton. The car will either be a battery electric vehicle or a hybrid model. eco-embedded ford & sunpower A collaboration to create a EV charging solution In August 2011, American automobile manufacturer Ford announced that it was to partner with US based solar panel company SunPower to create the ‘Drive Green For Life’ scheme. The project will see consumers offered the option to have their Ford electric vehicle fitted with SunPower’s rooftop solar panels at a cost of about 10,000 USD (after federal tax rebate), which can be used to charge their car, providing fuel for around 12,000 miles (19,000 km). Customers will also be able to monitor solar panel output via an iPhone app or web-based application. Germany based car manufacturer BMW and France based Peugeot are entering into a 50:50 joint venture in Q2 2011 to co-develop, increase and improve hybrid technology production with a view to equipping vehicles with the technology from 2014. Named MW Peugeot Citroën Electrification, the venture aims to design and manufacture a variety of hybrid components and in doing so share knowledge, experience and increase economies of scale to reduce future costs. Rather than invest great sums of money in the venture, both companies will draw on existing staff and hire new employees. eco-embedded ecovative design Fungus-based foam championed by Ford US based startup Ecovative Design developed a fungus-based solid foam which binds agricultural by-products together using mycelium. The foam material (called Ecocradle and/or Greensulate) is fireproof, waterproof, decomposable, biodegradable and made from renewable materials, unlike Styrofoam and polystyrene which are petroleum-based plastics. During 2011, US based automotive company Ford will collaborate with Ecovative to refine the foam with a view to replacing the environmentally harmful products used in their car bumpers, doors and dashboards. 17 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / gReenest eco-cycle green garage eco-embedded boulder electric vehicle Green garages gain popularity in the US Electric truck is aimed at commercial usage January 2012 saw the first sale of the DV500; an commercial electric truck designed and manufactured by US based automotive company Boulder Electric Vehicles. The 2-ton vehicle is operational for up to 120 miles with a single charge and is powered by a 80 kilowatt/hour battery. A maximum speed of 70mph is possible with the DV-500, and the truck retails for around USD 70,000. eco-embedded general motors General Motors turns oil into parts for the Chevy Volt US based auto manufacturer General Motors devised a way to turn oil soaked plastic boom material (left over from the BP Gulf Disaster cleaning process) into resin that that can be used for parts in the Chevy Volt car. Working with a host of other companies such as Heritage Environmental and Mobile Fluid Recovery, oil is eliminated with a highspeed drum and the end product is a set of parts (25% boom material, 25 % recycled tires) used to deflect air around the Volt’s radiator. GM claimed that they used the booms till the recovery process was completed in February 2011. It was estimated that over 100 miles of boom from the Alabama and Louisiana coasts were converted into 100,000 pounds of plastic resin for Volt components by the project’s end. Colorado based Green Garage and Green Drop Garage in Portland are two of many eco-friendly auto shops that have launched across the US in 2011. Most offer what is termed an eco-centric tune-up, namely the addition of energy-efficient spark plugs, biodegradable oil and engine additives, recycled windshield wipers and conversion of diesel engines to run on vegetable oil. Green Garage in particular is experiencing good growth and demand for the service packages it offers; priced between USD 70 for a ecological oil change to USD 300 for a comprehensive look-over; sales at the Boulder branch has grown 400% since 2010 and revenue at Denver location has doubled every month since opening. 18 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / GREENEST eco-iconic renault A marketplace for experiences and activities eco-URBAN volkswagen Single-seater concept car In August 2011, German automotive brand Volkswagen unveiled its single-seater Nils concept electric car, a vehicle designed for single urban commuters. The Nils is made with a lightweight aluminum frame, is fitted with a 25kW electric motor mounted over the real wheels, and has an engine which weighs 19kg. The lithium-ion battery has a driving range of 40 miles, and takes two hours to charge. eco-URBAN lightning car company Electric sportscar charges in under ten minutes Due for launch during Q4 2012, the Lightning GT (from UK based automotive brand, the Lightning Car Company) is an electric sportscar, powered by a lithium-ion battery. The vehicle has a driving range of more than 150 miles, with a battery charging time of ten minutes. The Lightning GT is made from lightweight aluminium and can attain a speed of 60mph in five seconds, with a top speed of 125mph. The car is slated to cost around USD 280,000. In June 2011, French car manufacturer Renault embarked on plans to build several large solar panel installations on the roofs of five automobile manufacturing plants and two staff parking lots in France. The project will use 450,000 square meters of photovoltaic solar panels wihich will be capable of producing in excess of 60 megawatts of electricity per annum once finished. This will reduce the company’s annual carbon dioxide emissions by 30,000 tonnes once completed in February 2012. The project is part of Renault’s efforts to reduce its carbon footprint by 10% before 2013, and by a further 10% before 2016. ever educating coda Experience Center educates consumers about EVs September 2011 saw US based electric vehicle (EV) manufacturer Coda open an EV Experience Center in the Westfield Mall in Los Angeles. The space featured an interactive educational area, an electric charging station and one of the brand’s pre-production cars. Visitors could also sign up to test drive a vehicle; Coda’s five-seater car will be priced at USD 44,000 when released and will charge in six hours for a maximum distance of 150 miles. 19 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / greenest eco-iconic abb Extensive EV charging network to be rolled out across three continents eco-iconic dartz kombat Bulletproof electric sportscar Debuting in April 2012, the Jo-Mojo is a bulletproof electric car designed and manufactured by Estonian automobile brand Dartz Kombat. Designed in collaboration with Swedish design company Gray Design, the zero-emissions sports vehicle will feature color-changing paint, a solar roof and customizable seating along with an armored exterior with bulletproof wheels. The Jo-Mojo will have a 100 horsepower motor, reaching 60mph in 9.5 seconds. eco-iconic new holland agriculture Zero emissions tractor In November 2011, agricultural vehicles brand New Holland Agriculture (part of Italian automotive group Fiat) unveiled the NH2 tractor. The zero-emissions farm vehicle operates using hydrogen fuel cells, while producing double the power of a traditional tractor of the same size - around 100kW. No diesel fumes are emitted, only heat and water vapor. The tractor can be used for up to three hours at a time, and will be operational at La Bellotta farm in Italy from Q3 2012. In February 2012, Swiss industrial equipment group ABB announced that it would partner with governments and companies across Europe, Asia and the US to install a network of electric vehicle charging stations. The company is developing a rapid charging system and improving EV technology and networks with German energy supplier RWE. eco-superioR luminexence EV charger features an LED streetlamp and covered bench Available since November 2011, the Lotus charger from Italian product design brand LumineXence is a solar-powered electric vehicle charger which also functions as an LED streetlamp and bench. Via a 2.8 KW photovoltaic surface (which absorbs solar energy) and waterproof electrical outlet, consumers can charge an electric vehicle, while a variety of paint options on offer ensure that the charger fits in with its surroundings. The covered bench and streetlight features mean that the charger would be especially useful in urban environments where space is at a premium. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 20 INFO SCARCITY Data, data, everywhere, yet somehow relevant data is still so scarce Despite an abundance of information out there, useful, timely and accessible data is still rare. Expect to see consumers embrace tools that check, track or alert them to personalized information, present information in an easy-to-understand format, and even offer relevant specific data to help them make decisions. www.trendwatching.com automotive / TRENDS 21 INFO SCARCITY why is it happening? what does it mean for you? – Humans are curious. They constantly strive to better understand the world around them. After all, knowledge is power and naturally all humans want to have some level of control by having the right information at the right time. – The one thing consumers love more than data, is clear, easily accessible, relevant and useful data. For car manufacturers, the design, management and presentation of personal, vehicle and location data will become as important in defining the customer’s perception of the brand as the exterior shape or build quality. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT – This is particularly true for cars. While previously only digital devices were able to give consumers data, new technologies dictate that cars and other static, physical objects will be increasingly connected as the financial and practical cost of collecting data decreases. – Consumers are embracing this vast volume of data, and are increasingly comfortable with diving into their own personal data to seek new insights and better understand their behavior. Indeed, in a world of TRANSPARENCY TRIUMPH, consumers have come to expect to be able to access data freely and easily. – Traditionally, in-car data was stored where it was collected, and so was isolated in the onboard computer. Now, this data can be uploaded, enabling consumers to engage with data in new ways, such as benchmarking themselves against others, assessing safety levels or recording and analyzing their vehicle’s performance. See also: TRANSpaRENCY TRIUMPH brand butlers infolust alerting data divinity mapmania visualove – So how can you be a data BRAND BUTLER? Consumers will eternally be grateful to those brands that help them not just tap into their data, but to turn it something meaningful. Bonus points for brands who make data fun, social or even encourage beneficial behavior. How about not only telling consumers how many miles to the nearest gas station, but also give them tips to increase their fuel efficiency, while ranking them against their peers? – Take a look at INFO SCARCITY’s sub-trends for some ideas : • INFOLUST: Why consumers are lapping up the many tools and applications to check and track data on-the-go. • ALERTING: Why consumers will love brands that give them relevant timely information. • DATA DIVINITY: How brands are using consumers’ personal data to help consumers make decisions. • MAPMANIA: Why map-based tools will always be popular with car drivers. • VISUALOVE: Why consumers are embracing visualization tools that present data instantly and in new, appealing ways. – And of course consumers don’t always need access to data, just as long as they benefit from its collection/application. Cars with selfregulating parts are no longer science fiction, for example vehicles can now monitor and report on their condition, thereby reducing the chances of unexpected part failure. 22 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / INFO scarcity For cars where seamless integration of personal technologies is available, 83% of consumers want their navigation system to deliver realtime traffic updates. Harman, November 2011 infolust bmw Assist telematics system offers automatic post-collision assistance Launched in June 2011, German automaker BMW’s Assist telematics system automatically calls the emergency services after a collision, notifying the call center and local hospital of the probable severity of passenger and driver injuries. The company’s enhanced automatic collision notification can instantly read car crash sensor data and then estimate what specific emergency service might be needed, whether that’s police assistance, an ambulance or a help via an helicopter. infolust ibM research & ekz infolust virtual vehicle company App for drivers of electric vehicles App enables drivers to work out whether they should purchase an electric or hybrid vehicle US technology company IBM announced in October 2011 that it was developing an app that allows owners of electric cars to monitor costs and efficiency. Partnering with Swiss electricity provider EKZ, IBM Research hopes to deliver realtime information that will prevent peak time overloads on the power grid, and help users monitor battery levels and local energy costs. The app will work on most smartphones, tablets and web browsers, to link up with the IBM cloud, which connects to the power grid and the car to deliver information.. In public beta in July 2011, the Virtual Test Drive from US based Virtual Vehicle Company is a smartphone app that helps drivers work out whether an electric or hybrid car would fit their lifestyle. Each time the user drives their regular vehicle, the app runs in the background of their smartphone and logs data about their driving habits. After 24 hours of using the app, drivers can log in to the Virtual Test Drive website and view information on cost savings they could make using an electric car such as a Chevy Volt or Nissan Leaf to drive the routes they have taken. 23 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / info scarcity infolust ford infolust GREENCHARGE Ford Focus Electric can be controlled via an app US based automotive giant Ford pooled resources with telecoms behemoth AT&T during March 2011 in order to connect the Focus Electric vehicle to a wireless network that allows drivers to control its settings via an app, wherever they may be. AT&T subscribers purchasing Ford’s first electric offering will gain access to the MyFord Mobile app available for iPhone, Blackberry and Android smartphones; thereby allowing the vehicle to transmit information to and from its owner. Users will thus be able to monitor and control things like the battery charge against the estimated mileage of their journey, preheat the engine so that it’s ready for use when required and plan a multiple stop journey. App syncs with electric vehicles to track & share savings infolust google automated cAR Google tests self-driving car As of June 2011, the self-driven car designed and programmed by Google has covered 140,000 miles including commutes on public roads. The automated car uses roof-mounted video cameras, radar sensors and laser range finders to detect other traffic. Routes are pre-programmed and mapped by an actual car beforehand and a trained driver is present in case of malfunction. Launched in California during January 2012, GreenCharge is a mobile app designed to help electric vehicle owners track and share their driving patterns, fuel savings and environmental contribution. Priced at USD 9.99, the customizable app syncs seamlessly with the user’s Nissan Leaf or Chevy Volt vehicle to display up-to-date information. Available in both English and German, GreenCharge connects driving data with local energy pricing to provide personalized information about the cost of operating an electric car, and users can keep a personal logbook to monitor those expenses, as well as their driving habits and carbon offset. A vehicle’s remaining battery charge can be seen at a glance, without even opening the app, and data on charging history, carbon savings and more can be shared with friends via Facebook, Twitter or email. 24 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / info scarcity MAPMANIA TOURING CLUB SCHWEIZ Motoring app shows traffic and parking information in real-time Available from October 2011, an app from Swiss motoring organization, the Touring Club Schweiz (TCS), enables drivers to access information in real-time on traffic, including up-to-date news on roadworks, traffic jams, and weather conditions around mountain passes and tunnels. The free app (for iOS and Android devices) also shows information on available parking in Swiss towns and cities, as well as a direct dial to TCS’ helplines for roadside assistance, travel assistance and traffic information. MAPMANIA PARKOPEDIA MAPMANIA STREETLINE App offers comprehensive parking information App locates nearest parking spot Launched in April 2010, Parkopedia is an online platform and free app that helps users find the cheapest and most practical parking available wherever they are in the world - in April 2011 there were over 15 million spaces available. To use the service, users search for the destination where they want to park and Parkopedia then shows spaces available on an interactive map which also displays relevant information, street-view and reviews. The service lists each space with address, operating hours, distance and price. In May 2011, San Francisco based Streetline released a free app for the iPhone and Android smartphones called Parker. By using sensors installed at each parking spot in a city, the app can tell users where the nearest parking spot is located, how many there are and where to find their car upon leaving. Users can pay directly via the app in 84 US cities as of May 2011, set parking expiry time reminders and set parking filters should the user wish to avoid certain spots, such as those that requiring a parallel park. 25 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / info scarcity alerting parkbud App offers comprehensive parking assistance Launched in May 2011, German based mobile app Parkbud offers a suite of functions designed to take the stress out of the parking experience. Parkbud is “a high-end, immersive car locator and parking app that turns the stress of remembering where and when you parked into a worry-free, pleasant experience,” in the company’s own words. Toward that end, it offers not only help finding a parking space to begin with, but also a way to store and then get directions back to where the car is located. Parkbud’s meter alarm feature, meanwhile, displays how much time is left before the meter expires, including a reminder alarm to prevent such details from being overlooked. Then there’s the camera tool with photo editor, which lets users take photos of their location and parking fees, and an interactive journal for notes of any kind. Along the way, high-end sound, graphics and animations all contribute to the software’s rich interface. Available various iOS devices, Parkbud is sold on iTunes for USD 1.99. alerting cleMson university alerting Anti Sleep Pilot App designed to reduce fatiguerelated car accidents In February 2011, ASP Technology ApS launched the Anti Sleep Pilot app; a tool to help prevent fatigue-related driving accidents, which make up 25% of fatal and 40% of single-vehicle traffic accidents. The app costs USD 19.99 and uses the cellphone’s GPS and accelerometer to judge the driver’s reflexivity, alerting the driver when a rest-break is advisable. In-vehicle technology helps drivers make better decisions An in-vehicle system developed in May 2011 at Clemson University in the US aims to tap open source technologies that gather key information about traffic and road conditions to help drivers make better decisions. Clemson’s Integrated Intelligent Transportation Platform (IITP) allows enabled cars to automatically report crashes. It also gathers data about road usage and help drivers to avoid congested areas and plan their route accordingly. Additionally, IITP can warn drivers of electric vehicles when their car doesn’t have enough charge for a particular trip, and suggest how they can conserve energy. alerting signal guru Researchers develop fuel saving smartphone app In July 2011, a US based team of researchers from the Massachusetts Institute of Technology (MIT) and Princeton won an award at the Association for Computing Machinery’s MobiSys conference for their fuel saving smartphone app, Signal Guru. Once a user has mounted their smartphone to a bracket so that its camera points ahead, the application uses crowd-sourced information about traffic lights to build a picture of the local traffic flow and advise the driver to slow down or speed up to a speed that will help them avoid idling at red lights. In tests the system has saved on fuel consumption by 20%. 26 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / info scarcity data divinity tomtom visualove mercedes-benz Mercedes-Benz debuts prototype AR windshield In January 2012, Mercedes-Benz showed off its prototype of an augmented reality-enabled windshield at the Consumer Electronics Show in Las Vegas. The German automaker is developing a windshield that displays icons of nearby restaurants or landmarks which the driver can gesture at or point toward to view more information. The brand also launched an update to the voice and touchscreen controlled Mbrace system (which is now cloud-based) that connects drivers to the internet. Via customized apps, customers can undertake route planning and organize roadside assistance call-outs. visualove pioneer In-vehicle navigation system uses AR At the Consumer Electronics Show during January 2012 in Las Vegas, Japanese electronics brand Pioneer demonstrated its AR Heads Up Display. Using Augmented Reality, the in-car navigation system can show directions, details of upcoming road hazards and tourist sites, all of which are overlaid on the clear plastic screen which is positioned in place of a vehicle’s sun visor. Images are projected onto the 19-inch screen without obscuring the driver’s view of the road, and the system can connect to a smartphone via Bluetooth. TomTom partners with TripAdvisor to create reviews app in navigation system In October 2011, Dutch automotive navigation system TomTom unveiled a TripAdvisor app as part of its Go Live 1535 GPS device. International website TripAdvisor has over 50 million reviews of hotels, tourist attractions and restaurants which are available to users of TomTom, in addition to GPS-based live traffic information. To access reviews, drivers can select the TripAdvisor app from the device’s services menu and then choose to search for hotels or restaurants near their current location or their destination. They can also obtain navigation information about their chosen place, and see where it is on a map. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 27 owner-less Why access can be better than ownership OWNER-LESS access offers the ability to try multiple products, freedom from maintenance, lower upfront costs – yet still delivers the same ultimate experience at the moment of use. 28 www.trendwatching.com automotive / TRENDS owner-less why is it happening? TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT – While cars today are immeasurably cleaner and more efficient than they used to be, the industry is still responsible for a significant proportion of global carbon emissions. – The traditional car ownership involves a certain level of responsibility, cost and commitment. Increasing numbers of consumers want none of these things, instead prioritizing flexibility and convenience (especially CITYSUMERS). – Owning bulky, irregularly used items in areas where space is at a premium is expensive and inconvenient, so consumers increasingly prefer to rent rather than buy. Short-term leasing business models offer the possibility of access to vehicles without any of the costs and hassles of ownership. – The shift away from suburban sprawl towards highdensity metropolitan living is making it increasingly practical for consumers to enjoy access to cars without having to physically own them, as the available pool of consumers that can reasonably and regularly access each vehicle is maximized. – The ability to monitor and track usage (see INFOLUST), along with instant, mobile, self-service access makes short-term leasing a viable option for both businesses and users. – Execution is everything for OWNER-LESS brands. Unburdened by significant upfront investment, consumers can quickly and easily walk away. Brands must adopt an open and collaborative mindset that is alien to the ‘produce-market-sell-ignore’ model of traditional B2C companies. – Sharing and renting is currently poised to really tip into mainstream consumer consciousness. Some key developments: – More and more big brands such as Daimler and Peugeot are getting in on the action. Car sharing, one of the great successes of the OWNER-LESS trend, is evolving to include programs that offer consumers short-term access to vehicles (and not just cars!). – Local authorities are finding that shared solutions allow them to expand their services at a lower cost and in a more sustainable manner. Seeing the success of public bike programs from Minnesota to Mexico City, some forward-thinking authorities are exploring car-sharing schemes themselves, or partnering with existing brands to grant public employees shared access to vehicles. See also: citysumers infolust “Sharing is currently poised to really tip into mainstream consumer consciousness.” www.trendwatching.com automotive / TRENDS 29 owner-less owner-less peugeot what does it mean for you? Mu by Peugeot car sharing service launches in the UK – The clear avenues of opportunities are twofold: TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT – Firstly, both new and existing brands can create a pool of vehicles and enable consumers to benefit from their OWNER-LESS use. However, with so many car sharing schemes currently available, it becomes ever more important for successful brands to find a unique angle (GREENEST?). – Secondly, allow consumers to share what they already own (see P2P), creating a pool of resources that can be owned and sustained collectively, while they are used individually. Indeed, a second wave of car-sharing brands anticipate that soon consumers will rent cars directly from other individual consumers, rather than brands. This is no longer so far-fetched. Consumers are growing accusomted to the concept of sharing and renting as they see so many highly visible shared public transportation initiatives. Mu by Peugeot is a car rental service from the French car manufacturer that launched in the UK during July 2011 following a successful pilot scheme in 2010. The service has been operational in Paris, Berlin, Milan and Madrid since 2010 and offers consumers a range of vehicles to rent including vans, sports cars and even bicycles. To rent a Peugeot 308 costs GBP 40 a day, while a bicycle is GBP 10. The service can be accessed at UK dealerships in London, Bristol, Manchester and Glasgow. See also: owner-less greenest p2p owner-less ford & zipcar Ford and Zipcar launch dedicated university service In Q4 2011, American automotive manufacturer Ford and US car-sharing network Zipcar partnered on a promotional initiative involving 250 US universities. The scheme added 1,000 Ford vehicles to Zipcar’s university network in 2011-12, while reducing the USD 35 annual membership fee by USD 10. The initiative focused on Ford’s Focus and Escape models, both of which feature smartphone connectivity and various in-vehicle music options. owner-less autolib Paris develops electric car-sharing plan December 2011, saw the launch of Autolib, one of the first electric car-sharing programs. The scheme involves battery recharging station ‘rental stands’ and 3,000 electric cars, which members of the public can pick up and drop off throughout the city of Paris. Autolib will build on the success of the Vélib bike-sharing scheme, and reduce both carbon emissions and the level of traffic congestion in Paris - which is the first capital city to adopt such a project. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / owner-less 30 more than half of AMERICAN, European or Chinese consumers are not willing to pay any price premium for an electric vehicle compared to a regular car. deloitte, april 2011 owner-less daimler owner-less Mo Daimler’s car2go offers electric vehicles for rental in Amsterdam November 2011 saw automotive brand Daimler roll out a car sharing scheme in Amsterdam, using only all-electric vehicles. The brand offers similar services in other cities, but this is the first one with electric cars. Named car2go, the programme offers drivers two-seater Smart cars, at a cost of EUR 0.29 per minute. Car2go subscribers can find where there’s a car available near them, using a dedicated site or smartphone app, and can then unlock the vehicle with their magnetic membership card. Once they’ve completed their journey, drivers simply leave the vehicle at their destination - there’s no need to return the car to the pick-up point. Car-sharing scheme rewards journeys by bike owner-less sncf & peugeot SNCF launches scooter hire scheme with Peugeot France based railway company SNCF launched a scooter hire scheme with French automotive manufacturer Peugeot in September 2011. Commuters to the Paris Montparnasse station can rent an electric scooter (EUR 18 for half a day, EUR 25 for a full day, and EUR 21 for every additional day) from one of several outlets and use it to complete their journey home or to the office. The eco-friendly service is aimed at business or leisure passengers of SNCF’s trains who aren’t carrying much luggage and want to travel door-to-door cost effectively. A joint venture from LUNAR Europe, environmental organization Green City e.V. and the University of Wuppertal, Munich based Mo is a mobility system that offers car-sharing and e-bike rental, with rewards each time consumers travel by bicycle. Launched in October 2011, participants register with the service to access a membership card which can be used for public transport and for renting Mo vehicles. A tag attached to members’ bicycles keeps track of the distance they cycle, with credit awarded for each mile ridden – and lower rental charges for e-bikes and cars dependent on their credit. A dedicated mobile app is also available, enabling users to check their account balance, book vehicles, and view schedules and maps for public transport. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 31 P2P Why consumers prefer cutting out the middleman and exchanging and selling directly to each other instead Whether driven by the desire for authenticity, longing for community, finances, preference for access, unease over mass consumerism or growing trust in online connections, more and more consumers are turning to each other to directly sell and exchange products and services. www.trendwatching.com automotive / TRENDS 32 p2p p2p olivetrips why is it happening? – Humans are social. They want to build authentic relationships, to share and connect with others. As they do this, they grow mindful of their reputation and become incentivized to invest in the personal social currency by perpetuating the cycle of sharing. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT – New technologies such as trusted and transparent platforms are making individual-to-individual transactions easier and cheaper than ever, allowing for traditional distinctions between producer and consumer to be increasingly blurred (see JOYNING). – Consumers are mindful of the environmental pollution driving causes. And CITYSUMERS in particular, recognize that an additional car on the road means more traffic, hassle and delays. These factors motivate many to carpool rather than drive. what does it mean for you? – P2P doesn’t mean the end for automotive brands! You still have a place, even in P2P communities. All communities need rules and management. Why not help faciltate smooth, reliable P2P transactions by developing a trusted platoform? – You can also find additional revenue sreams by enabling P2P automotive entrepreneurs and SELLSUMERS. See also: Joyning citysumers SELLSUMERS Indian carpooling service delivers eco savings reports Launched in June 2011, India based OliveTrips is a service that connects commuters for shared trips and also delivers summaries of resulting savings. Users register for free on the site with an email address and mobile phone number, and can then add details of their car, bike or other vehicle, including information on seating capacity, fuel type and mileage. Then OliveTrips can be used to search for trips that match the user’s requirements. When commuters express interest, the site sends an email and SMS to enable direct communication. OliveTrips periodically sends users a customized EcoReport depicting the environmental benefits, financial savings, and fuel savings they’ve made from using the service. p2p duckseat Website helps users organize rideshares Launched in Denmark in June 2011, Duckseat is a car pooling website enabling people to organize rideshares to and from events for free. Users begin by creating a carpooling group for any event, then people can offer or search for a ride. Users can share the event via social networks to increase the likelihood of a match and the site is accessible worldwide. A premium service for businesses provides an automated solution in which Duckseat is automatically updated about new meetings directly from the company’s existing calendar system and notifies the participants through the company’s email. This service costs USD 5 per user, per year. 33 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / p2p p2p traffic talk p2p gocarshare Traffic Talk lets drivers spread the word about road congestion App targets summer music festivals Launched in August 2011, UK based goCarShare is a free iPhone app that aims to help music festival-goers link up and share transportation. The app maps the user’s current location via smartphone GPS and provides a list of other users at the same festival who might want to share a ride. In the UK, at least one festival has introduced a GBP 2.50 tax on drivers arriving with unoccupied seats in their car, and some festivals have linked goCarShare’s app with their own mobile apps or offered festival-goers VIP upgrades for sharing a ride. p2p zebigo Car sharing service matches drivers and passengers Launched in May 2011, US based Zebigo is an online car sharing service that matches passengers and drivers that are travelling in the same direction. Operational in the US only, riders must pay a mileage-based fee to drivers (ranging from USD 0.11 - 0.49 per mile depending on trip length), and a match fee to Zebigo of USD 0.49, with transactions taking place through US e-commerce platform Paypal. Zebigo also offers rideshare security options such as background checks, same-sex drivers and keeping personal information private. Launched in January 2011, US based Traffic Talk is an app that connects drivers in the 20 most congested US cities in a live, audioconference-style setting. The free app lets users who are on the same roads share details about traffic conditions and help each other avoid or escape traffic jams. Group conversations are focused on particular roadways, allowing people to get the details they need to make informed decisions. p2p avego go520 is real-time ride-sharing app with rewards for participants Launched in January 2011 by US based transportation technology firm Avego, the go520 program is an experimental way to reduce congestion on Seattle’s busy SR 520 highway. Through the state-funded pilot, 250 drivers can now offer the empty seats in their vehicles to 750 riders along the highway in real-time, as they travel. Passengers and drivers are matched up through an easy-to-use system using drivers’ iPhones - equipped with the free Avego ridesharing app - and passenger’s mobile devices. Once a match is made, Avego manages the journey from pick-up to drop-off, providing real-time status updates, automated security features, and electronic micro-payments that allow riders and drivers to share the cost of the journey. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 34 exceptionall Exceptional B2C innovations will increasingly come from all corners of the globe Brands and talent from emerging markets are ready to shine. 35 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / exceptionall exceptionall CHERY AUTOMOBILES exceptionall byd Chery Automobiles launches QQ model in Brazil BYD looks to expand rapidly into the electric car sector Chinese BYD is the world’s largest supplier of rechargeable batteries. Domestically, the organization has branched out into the electric vehicle sector, and US and European expansion is rumored since Warren Buffet became a equity partner. exceptionall keenwash A water-free car cleaning system Keenwash is a Jordan based water-less car washing service that uses a non-toxic, 95% biodegradable spray-on liquid. The blend of surfactants and polymers known as Keenwash Waterless softens and emulsifies surface grime so it can be easily removed with a cloth. In comparison to a standard car wash, which can use up to 50 gallons of water, Keenwash can service a car to the same standard with 15 ounces of liquid product and at a cost of USD 7. In April 2011, Chinese car manufacturers Chery Automobile launched the Chery QQ city car in Brazil. It was the fourth car to be launched in Brazil by Chery after the Tiggo, A1 and A3 models. The Chery QQ achieved unparalleled success after selling out entirely on the day of launch, with managers forecasting monthly sales figures in excess of 1,000 units. exceptionall baic BAIC aims to sell two million units in 2011 The Beijing Automotive Industry Holding Co. Ltd (BAIC) was founded in China around joint ventures with Western manufacturers Jeep and Daimler-Benz. BAIC unveiled several own-brand vehicles in 2010 and forecasted doubling overall sales to two million by 2011 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 36 made for china (if not bric) why global automotive brands are increasingly catering to emerging markets Increasing numbers of ‘Western’ brands will launch new products or even new brands dedicated (if not paying proper respect) to consumers in emerging markets. www.trendwatching.com automotive / TRENDS made for china (if not bric) why is it happening? TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT – EMERGING market consumers are wealthier, more sophisticated, more mobile, and eager than ever to flex their consumption power. – These consumers perceive western products as better quality, less likely to fail, and less easy to copy/pirate, and therefore favor them over local equivalents. They also gain a significant status boost from driving Western brands, which have history, heritage and prestige. made for china (if not bric) rolls royce Limited edition Chinese Year of the Dragon vehicles In August 2011, British automotive brand RollsRoyce (owned by German automaker BMW) announced that it would produce a range of limited-edition vehicles to celebrate the Chinese Year of the Dragon. The cars were decorated with hand-painted and hand-embroidered golden dragon designs on the side panels and headrests with “Year of the Dragon 2012” showing on treadplates in LED lighting. The exclusive vehicles (available for two different phantom models) sold out within two months. – Western brands are combining this perception with a bit of local tailoring, love or exclusivity. Consumers are increasingly appreciating this combination either for practical reasons (shape, size, features) or because of deeply rooted desires for recognition (cultural pride, heritage, lifestyles). 37 By 2020, within the course of one decade, China’s consumption will have doubled to USD 4.8 trillion. This will make China the world’s second biggest consumer market after the US. mckinsey & co, october 2011 made for china (if not bric) general motors & saic American-Chinese automotive partnership offers China-only car brand what does it mean for you? – We don’t need to tell you that doing your homework is critical if you’re thinking of entering these economies. You should expect everything from consumers’ desires, to manufacturing, to distribution, to point-of-sale retailers, to how your vehicle is used to be different in each country, region, and city. Tailor accordingly. See also: emerging RED CARPET made for china (if not bric) hyundai motors Hyundai targets Indian market with low-cost car Launched in India is the Hyundai EON; a low cost, five-door compact car aimed at students and young professionals buying their first vehicle. Produced by South Korean car manufacturer Hyundai Motors for the Indian market exclusively, the 0.8 liter petrol car competes with carmakers Ford and Tata in targeting the cheaper end of the small vehicle market. Baojun is a low-cost car brand which is the result of a joint venture between the American automobile manufacturer General Motors and the Shanghai Automotive Industry Corporation. Created as an alternative to GM’s Chevrolet and Buick models which are sold in China, the first vehicle (the Baojun 630) was released in August 2011. Three variants of the sedan are available from 120 retailers across China that opened during the brand’s launch tour. The car is priced between RMB 62,800 and RMB 73,800. 38 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / made for china (if not bric) made for china (if not bric) qoros Qoros Automotive brand launches in China A partnership between Chinese automotive brand Chery Automobile Co. and Israeli investment firm Israel Corp, Qoros Automotive is a China-based brand which will manufacture cars in Changshu, for sale in China and Europe. The brand launched in November 2011 and announced that it was developed three compact cars which will be available by the end of 2013. Vehicles are designed to appeal to ‘young, internationalminded, urban consumers’ in China. made for china (if not bric) dongfeng-nissan made for china (if not bric) bharatbenz Dongfeng-Nissan launches China-only vehicle brand Daimler’s BharatBenz range of trucks caters to the Indian market In September 2010, multinational automotive company Dongfeng-Nissan announced that it was to co-create a brand available for the Chinese market only: Venucia (Qichen in Chinese). Vehicle models from the joint venture were launched in April 2012 and were designed and developed in China specifically for the local market. Founded in February 2011, German automotive firm Daimler’s BharatBenz is an India-only trucks brand, offering medium- and heavyduty vehicles (between 6 and 49 tons). The commercial vehicles are produced in Oragadam, near Chennai. The entire truck line up was unveiled in March 2012 and the project has had a total investment of more than INR 4,400 crore (almost USD 880 million). TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 39 convenience Why helping drivers save time is key Brands can’t go wrong focusing on innovations that save consumers’ time and make their dayto-day lives simpler and easier. www.trendwatching.com automotive / TRENDS convenience why is it happening? what does it mean for you? – Consumers lead busy, busy lives. Naturally they are happy to spend on anything that makes things a bit faster, more hassle-free, and easier, whether it’s new formats, bundled products or innovative models. – Brands that give people their most valuable commodity – time – will be showered with sales. – In fact, for many consumers, convenience is a prerequisite, a hygiene factor if you will. The ‘trend’ may feel tired, but the innovations are not. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT 40 – So how about making driving easier with innovative ‘cruise-control’ options? Or how about offering them intuitive navigation tools? (see INTUITIVE INTERFACES and VISUALOVE). – Or how about making driving related transactions CASH-LESS? While we know there’s still quite a way to go before cashless transactions become the norm, but for those who can deploy it, think about how you can use CASH-LESS technologies to offer consumers insights into their driving habits, rewards for loyalty, and/ or even tailored offers and recommendations. See also: INTUITIVE INTERFACES VISUALOVE CASH-LESS 7 out of 10 consumers say they want voice controls to make phone calls, and navigation tools and audio components that are easier to use. harman, november 2011 80% of consumers said they would pay a premium to manage navigation, music and other features by voice in their car. harman, november 2011 automotive / TRENDS / convenience 41 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 64% of consumers want to access Internet music-streaming sites while in their car. harman, november 2011 convenience Sartre convenience pandora & toyota SARTRE road train releases demonstrational video The Safe Road Trains for the Environment (SARTRE) project, which commenced in September 2009 is a collaborative EU-financed project between participating companies: Idiada and Robotiker-Tecnalia of Spain, Institut for Kraftfahrwesen Aachen (IKA) of Germany, SP Technical Research Institute of Sweden, Volvo Car Corporation and Volvo Technology of Sweden. The project aims to develop a system whereby cars may follow each other in a platoon led by a professionally driven lead vehicle. Each car is connected via navigation systems that control acceleration and steering, however cars may exit at any time. The system allows drivers to concentrate on other activities while in the road train, with the first successful test taking place at the Volvo Proving Ground in Gothenburg, Sweden in January 2011. A full roll-out of the technology is expected nearer 2020. Pandora provides automated digital music recommendations convenience volkswagen Volkswagen’s Temporary Auto Pilot allows semi-automatic driving In June 2011, German automaker Volkswagen presented its ‘Temporary Auto Pilot’ (TAP) technology, a facility which allows a car to be driven semi-automatically at speeds up to 80mph. Intended for usage on highways, the system ensures that the car remains at a safe distance from vehicles ahead, drives at a speed selected by the driver and maintains lane positioning. TAP also reacts to corners and observes speed limits and overtaking rules. The technology combines lane-keeping assistance and adaptive cruise control, and drivers can override the system at any time. Volksvagen advises users to continue to focus on the road, in case unexpected situations should arise. Since 2000, US based Pandora has been providing internet radio and an automated music recommendations service to US residents. Listeners can search by song or by artist and Pandora then plays a selection of similar music, with users providing feedback on whether the chosen tracks meet their approval; the platform takes these ratings into account to continually improve the service. In February 2011, Japanese automobile company Toyota announced that it was adding Pandora’s music service to its in-car Entune multimedia system, and in May 2011, Pandora expanded its selection of audio to include more than 10,000 comedy clips. cash-less Motionid Viatag is a cashless car parking system In August 2011, German technology company motionID installed its RFID-based cashless parking system, Viatag, in carparks in three cities in the country. To use the technology, consumers stick a small foil RFID chip transponder onto the inside of their windscreen. When they enter and exit the car park, an RFID reader emits a signal which transmits a unique 12-digit code corresponding to the vehicle, and a centralized database tracks parking times and prices. At the end of each month, the total cost is automatically debited from users’ accounts. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 42 pricing pandemonium Why drivers love discounts Consumers have always looked out for special offers and discounts. But with new technologies and services, discount shopping has increasingly become a source of savviness rather than shame. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS 43 pRicing pandemonium why is it happening? what does it mean for you? – Consumers’ attitudes to pricing are complex and fluid. Consumers’ notions of value are fragmented. Even in an individual, attitudes vary depending on time, place, activity, mood and product. – The key is to offer the right price at the right time to the right consumers in the right way. Just because your giving a discount doesn’t mean you can skimp on user experience and customer service. – Always-on connectivity, new technologies (e.g. location-based services, real-time technology, and more) and new business models are changing consumer habits and attitudes: – For automotive brands, discounts and deals are no longer negotiated individually, but can form part of an integrated marketing campaign. Brands should continue to respond with a host of innovative new business models and pricing strategies in the next 12 months, building on the following sub-trends: –With real-time information constantly available, consumers can compare prices of the same product in various stores. So they expect consistent and transparent pricing. – Consumers who sign up to group deals, flash sales, HYPER LOCAL discounts, and other pricing platforms are increasingly using them to discover new products. – Their widespread popularity has shaped consumers’ expectations: they assume that the price of almost anything is negotiable if not flexible. – In fact, consumers are willing to delay purchases and wait for special offers, especially when it comes to bigticket items such as cars. • DYNAMIC DEALS: The increasing popularity of dynamic pricing: not however as stock market-like fluctuations, but as highly targeted, broadcasted locally, time-sensitive deals. • RECOMMERCE: Why unlocking the value of their past purchases and ‘trading in to trade up’ has never been easier. See also: hyper local dynamic deals recommerce TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / pricing pandemonium 44 In September 2010, Chinese group buying site Taobao sold 200 Smart cars in 3 ½ hours. People’s Daily Online, September 2010 RECOMMERCE AVG AVG offers discount for helmet trade-ins In May 2011, Italian motorcycle helmet manufacturer AGV launched a program in the US which enabled riders to trade in an old helmet for a 20% discount. The program was an opportunity to emphasize the importance of safety, and riders could bring in old or damaged helmets from any brand to a participating retailer, or through the AGV site. Consumers taking part in the promotion online needed to submit a photograph of their helmet in order to obtain the discount. The program ran for a six-week period and was available to US shoppers only. dynamic deals parking auction Auction app connects drivers with parking spaces dynamic deals daitan Daitan asks consumers to name their price for Honda cars From August 2011, Daitan (a dealership selling used vehicles from Japanese automotive brand Honda) gave Brazilians the opportunity to propose prices for cars on its website. Via the “Faça sua oferta” (“Make your offer”) page, consumers could put forward the figure they wished to pay, and if the offer was accepted, Daitan’s sales team contacted them to arrange the sale. Released in May 2011, Parking Auction’s mobile web application uses a real-time auction to connect drivers leaving a spot with those looking for one in Manhattan, New York. Drivers with a parking space to share begin by indicating where it’s located along with specifications including any limitations on the space, what they’d like to be paid and what kind of car they drive. Also required is a mobile phone number, so that users can be sent receipts. Potential buyers can indicate corresponding details of their own, including how soon they need to find a spot and what kind of car they drive. When buyer and seller agree on a bid, the parking space can change hands. RECOMMERCE HYUNDAI Hyundai guarantees future tradein values on new cars In May 2011, South Korean automobile brand Hyundai launched its ‘Assurance Trade-in Value Guarantee’ for US customers. New car buyers are given an assessment (based on independent sources) of what the car will be worth two to four years down the line. The deal is only valid if the owner trades in their vehicle for a new Hyundai at an authorized dealer between 24 and 48 months from purchase. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 45 bRANd butlerS why brands need to urgently hone their butlering skills With pragmatic, convenience-loving consumers enjoying instant access to an ever-growing number of offline and online supporting services and tools, brands urgently need to hone their ‘butlering skills,’ that is, assist consumers to make the most of their daily lives. 46 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS brand butlers why is it happening? what does it mean for you? – For consumers, time, convenience, control and independence are the new currencies: this need requires B2C brands to turn many of their ‘campaigns’ if not all interactions with their customers into broader services. In short: a shift from ‘broadcasting’ to assisting. – For brands, all of this means that there are now endless creative and cost-effective ways to deliver on this need for assistance, for ‘butlers’. – GENERATION G also long for institutions that truly ‘care’, which is more about showing empathy and providing customers with a status fix than being purely practical. This too requires brands to master more serviceoriented personae. – Cars are a big purchase for consumers. So they expect that the brands, who are taking so much, to give something back. – On top of all of the above, the current mobile online revolution (hey, it took more than a decade of breathless predictions, but mobile internet usage is now finally exploding around the globe – see ON) is shifting these consumer expectations even further into the always-on, instant gratification, NOWISM arena. See also: generation g on nowism – What are you about as a brand? What themes? What benefits? Is it ‘connectivity’? Inside information? Convenience? Hope? Health? Speed? Reliability? Finetune your theme(s) and let them be at the center of any brainstorming session. – The mobile online revolution makes it possible to offer uber-relevant services to consumers anywhere, anytime. Apps offer a quick route to deliver BRAND BUTLER services: offering useful, (semi-) branded content, residing on consumers’ online devices is a marriage made in heaven. – Or how about providing ‘offline’ butlering services? Just make sure that they are utterly relevant and/or (pleasantly) surprising for customers. – There’s a huge win in services that are open to noncustomers, too! “The mobile online revolution makes it possible to offer uber-relevant services to consumers anywhere, anytime.” 47 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / brand butlers brand butlers bmw brand butlers national Motor compAny BMW sells auto parts on eBay Customers can exercise while they wait at auto service center Opened by Bahrain’s National Motor Company in February 2012, the company’s Sehla-based service center offers free wifi and shuttles to local destinations, and also houses a state-ofthe-art gymnasium. The BHD 4 million, 9,000 square-meter facility in Sehla is complete with clear-glass viewing areas so that customers can watch their cars being worked upon, and array of games are available to help customers pass the time, in addition to the four-floor facility’s gym. brand butlers Docomo DoCoMo installs free wifi for passengers in Tokyo taxis In March 2011, Japan based telecommunications firm DoCoMo installed free Wi-Fi in 820 Tokyo-based black sedan taxis, with extra Sony PSP consoles in 100 of them. The technology isn’t just for the benefit of visitors to Japan, but also for residents preferring to go online rather than converse with the driver. The Wi-Fi enabled cabs can be clearly identified by red stickers on the doors. May 2011 saw German vehicle manufacturer BMW launch an eBay shop in the UK, selling car parts and accessories direct to trade and to consumers. Customers can now purchase genuine BMW parts (covered by a two-year warranty) without having to order them from the automaker’s dealerships, and are also offered free postage and packaging. brand butlerS vodafone Vodafone offers customers the opportunity to pay for cabs by text In May 2011, Vodafone announced a scheme rolling out branded taxis across London. The UK based communications giant is set to advertise on over 500 of the capital’s iconic taxis, which will be bedecked with Union Jack flags made up of notable London street names. The company also offers passengers mobile phone charging facilities as well as the option to pay for their journey by text message. To take advantage of the service, Londoners text the word “taxi”, the vehicle number and the figure that they wish to pay - this is then charged to their phone account, with no additional fee incurred. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 48 Reward InC. Why rewards will forever appeal Brands are increasingly attracting and engaging new and existing customers with rewards for participating and interacting with them. www.trendwatching.com automotive / TRENDS REward inc. why is it happening? what does it mean for you? – Consumers face an overwhelming number of competing demands for their attention. But they still enjoy interacting with brands, they just need a bit of an incentive to pay attention to you. – REWARD INC. is about giving little sweeteners to show that you understand and empathize with drivers’ lifestyles. If done right, you will win their loyalty. – Rewards are an easy and fun way to differentiate yourself from the crowd. Consumer feel savvy and smart when they redeem rewards, especially if there’s a hint of exclusivity around it. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT 49 – With the rise of always-on mobile connections and a spread of tools that allow people to share their location, consumers can now receive more relevant, more interesting and more useful rewards in real-time. – With the popularity of flash sales and group-buying sites, redeeming rewards has now become a source of status rather than shame. – With better analytics and real-time monitoring, you can now monitor your campaign as it takes place, especially if it requires drivers to broadcast your rewards to their networks (see SOCIAL-LITE). – Why not tap into some CLOUT? How about creating a group reward program that requires a certain number of participants to unlock? Or add some GAME ON dynamics by giving away enticing discounts as prizes to play fun and engaging games? See also: social-lite clout game on 50 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / reward inc. Reward inc. tomtom Satellite navigation brand’s insurance products are based on driver behavior February 2012 saw Belgian satellite navigation brand TomTom announce that it had partnered with UK insurance firm Motaquote to offer automotive insurance. The Fair Play insurance package offers safer motorists lower premiums, rather than prices based on postcode, gender or age – as with most insurance products. Fair Play’s driver assessment is carried out via a tracking kit which users purchase and then fit in their vehicle. The kit monitors and assesses driver behavior, resulting in feedback on how to improve driving. Users following TomTom’s suggestions are then offered lower prices as a reward. Reward inc. porsche Reward inc. mazDa Mazda offers customers a discount on MX-5 models by checking-in on Facebook Deals Japanese automotive manufacturer Mazda Motor Corporation launched a social media e-commerce opportunity in the UK via Facebook Deals between January and March 2011. The deal gave buyers 20% off any purchased & registered Mazda MX-5; to take part, customers had to check-in on Facebook Places and access the Facebook deal at one of five participating Mazda dealerships across the UK. Once completed, users could present their deal voucher, via their mobile phone, to the salesperson. Customers taking advantage of the deal were also given the chance to win a Mazda MX-5 Miyako special edition. Porsche creates special edition car to honor Facebook fans In February 2011, luxury car company Porsche launched a special edition 911 GT3 R Hybrid model to celebrate reaching 1,000,000 fans on the brand’s Facebook page. The car’s surface is filled with more than 27,000 signatures from Porsche fans. The car is on display in the Porsche museum in Germany. Reward inc. toyota Toyota values tweets at USD 500 each The US branch of Toyota launched Shareathon, a Twitter based campaign that awarded USD 500 to buyers of qualifying Toyota cars who sent a tweet to about their purchase. Toyota’s PR team valued each tweet as equal to USD 500 worth of promotional material. Users had to sign up, tweet, and buy their car by 3 January 2011. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 51 game on It’s time for automotive brands to come out and play As consumers increasingly seek out novel and exciting goods, products and experiences, brands can use games to inject a sense of fun into their products, better engage with audiences and to attract and reward loyal customers. www.trendwatching.com automotive / TRENDS Game on why is it happening? what does it mean for you? – Consumers have always enjoyed playing games. After all, play is a fundamental human trait throughout history, spanning all cultures and countries. – Driving as an activity is inherently engaging, exciting and interactive so creating games which require players to interact with content are infinitely more effective than simple marketing. – Fun and entertaining, games allow players to visualize progress, while satisfying fundamental needs and desires - for reward, status, achievement, selfexpression, competition, and altruism. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT 52 – Recent digital technologies are unlocking new forms and approaches to gaming: • Data is now constantly being collected, both passively or actively (e.g. through check-ins), to feed game dynamics (see INFOLUST). • Consumers can also now store, review and publish their personal data, giving them greater incentive to push themselves and try new things. • Technologies connecting consumers are also enabling massively collaborative and social games with multiple players from around the world. – Immersive games encourage participants to connect, collaborate and build communities around your brand and with one another. This goes a long way to enhancing a brand’s humanity (see HUMAN BRANDS) – Cater to status-hungry consumers’ desire to display their achievements. Badges and virtual rewards or prizes enable consumers to broadcast their STATUS SKILLS across their social networks (see BRAND ME). In this way, brands to become visible to new audiences. See also: infolust human brands status skills brand me 53 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / game on game on peugeot Peugeot hosts Pinterest-based competition In March 2012, French automotive brand Peugeot promoted its vehicles in Panama via a competition based on social sharing site Pinterest. The brand created various boards on Pinterest showing images of cars with pieces missing; users could then search the site and try to find these before pinning them on their own boards and sharing them with Peugeot. The first five individuals to complete the puzzles won prizes. game on toyota game on dodge Toyota’s AR game lets users virtually drive the 86 sports car Automaker creates a realworld scavenger hunt To promote its 86 sports car, Toyota released a smartphone app in February 2012 that simulates the experience of being behind the wheel in the vehicle. Using augmented reality I am 86 layers a car dashboard (complete with a speedometer, headlights and a horn) on the smartphone display over whatever the device’s camera is pointed at. After downloading the free game, players can run while holding their cellphone to ‘accelerate’ the sports car and turn their device to ‘drift’ the vehicle. Users can record each journey and share ‘laps’ with friends. June 2011 saw Dodge launch its “Search engine for the real world” campaign which promoted the US automaker’s Journey model. Dodge hid three Journey vehicles across the US, encouraging individuals to try and track them down, giving clues to their whereabouts via national television and digital advertising. The first person to find each vehicle won the car, and live feeds on the brand’s YouTube channel in addition to teaser clips on television helped participants in the scavenger hunt. 54 TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / TRENDS / game on game on ford Ford turns test drives into online video games In September 2011, US automobile manufacturer Ford created an alternative way to test drive the 2012 Ford Focus model; unlike the conventional test drive which involves road driving, Ford set up an obstacle course to demonstrate to drivers the handling ability of the 2012 Focus. The test cars were equipped with telemetry technology which measures and reports information, turning the data from the test drive in to a reallife computer game. Drivers scored points according to how they navigated the course, which was accompanied by video game-style sound effects. The experience was captured in personalized drive videos which could be shared online via email and social networks. game on audi Audi launches gaming app with a free car prize In March 2011, German premium car brand Audi launched a free gaming app for the iPhone, iPod touch and iPad. Users can speed through racing tracks in Tokyo and the Bahamas; the player with the fastest three-lap time on the Bahamas track became eligible to win a real Audi car. game on mercedes-benz Mercedes-Benz interactive online game offers the chance to win a car German car manufacturer Mercedes-Benz launched an interactive game called ‘Escape the map’ in November 2011. Visitors to the game’s website are faced with a cinematic first person point of view, where they drive a new Mercedes coupé and follow instructions to help a young woman ‘escape’ from a world that looks very similar to Google Street View. After completing several tasks and entering their phone number, users are entered into the prize draw for a chance to win a Mercedes C-Class C 350 Coupé. game on skoda Skoda creates online car competition challenge In May 2011, Czech automotive brand Skoda launched a digital campaign that gave viewers of UK television channel Channel 5 the chance to win one of its Fabia vRS models. Idents (promotional visuals before and after programs) for crime shows on the channel led consumers to an online trail which offered challenges and clues that were essential to the competition, as well as a space for fans to discuss these. Each week new clues were revealed giving further details of how to win the ‘hidden virtual car’. TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com 55 AUTOMOTIVE TRENDWATCHING.COM PREMIUM AUTOMOTIVE INDUSTRY REPORT www.trendwatching.com automotive / BEST OF THE REST 56 and don’t forget we have 7000+ innovations in our trend database. Here are some other recently added automotive industry examples: nissan ford autotrader dunhill & jaguar Nissan crowdsources vehicle design via Facebook » Automatic lane-keeping system is available in Ford vehicles » Auto Trader enables users to share cars via Facebook Timeline » Dunhill creates promotional video for Jaguar C-X75 hybrid supercar » chevrolet bmw body shop bids urbee Chevrolet donates funds to battle breast cancer » BMW builds floating showroom for the London Olympic Games » Car repairs estimated by photo and sent directly to drivers » Urbee is the first ever car made with 3D printing » www.trendwatching.com WHAT NEXT? ppt » download this report in PPT format, ready-to-present! SHARE » Share it with your colleagues and make sure they’re in the know too. PREMIUM GATEWAY » your gateway to all of our Premium content including: • trend database • trend report • monthly update • tips