CARE International- WEST BANK & GAZA
JOB DESCRIPTION
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Position Title: Safety & Security Officer
Department/Program:
Business Services
Reports To: Country Director
Approved by:
CD/HR/FAM
Approved On:
# of Direct Reports : 0
# of Indirect Reports: 0
Current Grade (if applicable): D
Location: West Bank/Gaza
1- JOB SUMMARY:
The Security Officer is responsible for the professional management of CARE’s fleet and the
technical support to staff on safety and security issues relating to their daily work. S/he is
responsible for liaison with the Israeli/Palestinian officials and IDF to facilitate the processing
of permits and movement of staff and visitors across checkpoints and passageways. S/he will
ensure that staff members are informed and aware of security policies and procedures. S/he
will also orient new staff and brief visitors to CO safety and security policy and procedures.
S/he is also expected to support line management in ensuring that safety and security systems
and processes are relevant, effective and adopted by all staff. S/he reports all aspects of the
safety and security to the Country Director and when directed, maintains communication
with CARE International’s security units.
As a Fleet Officer, S/He will also be responsible for ensuring that the CARE fleet in all
CARE’s Offices is maintained and in good working order and ensures that all record keeping
associated with vehicles is maintained, and reports on the fleet are developed on a regular
basis for the operations support department use. S/He is responsible for ensuring that
CARE’s vehicles in the field offices are maintained in coordination with the field
Admin/Procurement Officers and S/He is responsible for ensuring that all vehicles are
equipped with safety equipment.
This position requires capacity to analyze the security dynamic in the West Bank and Gaza, to
make sound judgments on the basis of available information, and to effectively integrate
safety and security policies and procedures into CO practice.
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Safety & Security Officer Job Description- September 2014
2- RESPONSIBILITIES AND TASKS:
Job Responsibility # 1: Safety and Security policy, procedures and risk assessment
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The Security Officer is responsible for ensuring the safe transportation of staff and visitors
to the West Bank, within Jerusalem and between offices in the West Bank and Gaza. To be
able to do that professionally, the Safety & Security Officer must be aware of the security
situation at all times and must be able to use his/her judgment on travel arrangements
S/he will ensure that vehicle operation laws are observed at all times and that passengers
wear their seat belts, use hands-free mobile kits. In addition, s/he will carry only those
passengers that are approved by CARE policy.
S/he will Support CARE’s management in updating CO security policy and procedures,
including contingency plan, crisis management plan and evacuation plan
S/he will work with CO management to ensure staff are informed and aware of security
policies and procedures, provide refresher training where required.
S/he will orient new staff and brief visitors to CO safety and security policy and
procedures
S/he will support field office managers to ensure field offices safety and security
procedures are in place.
S/he will track, manage security issues and liaise with authorities to facilitate field staff
and visitors movements during field visits.
Liaise with the Israeli officials and IDF to facilitate the processing of permits and
movement for staff and visitors across checkpoints and passageways.
Conduct regular risk and threat assessments to evaluate level of threat and risk to staff and
CARE’s resources.
Ensure that staff members understand the importance of immediately reporting and
documenting security incidents including vehicle accidents.
Maintain a data base of security incidents and a simple reporting system for staff.
In case of security incidents, make an immediate assessment and recommend appropriate
actions.
When directed by the Country Director,
• Monitors and assesses context. Adjusts CO security protocols as required.
• Monitor and assess the security situation in CARE’s programs areas and sites in the West
Bank and Gaza.
• Gather and collate available security information from sources such as OSAC, AIDA, UN,
WFP, ICRC and the media on an ongoing basis.
• Propose scenarios and makes recommendations on appropriate interventions
• In consultation with senior management adapt policies and procedures as appropriate
40 % of Time
Job Responsibility #2: Driving & Managing CARE’s fleet which includes:
• The Safety & Security Officer is responsible for ensuring the safe transportation of staff
and visitors to/ from and through the West Bank, Jerusalem, Israel.
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Safety & Security Officer Job Description- September 2014
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Maintenance: Make sure that vehicles are sent into the garage for regular maintenance
inspections and keeping a record of all maintenance done for all vehicles in coordination
with field Admin/Procurement Officers when related to field office vehicles.
Ensures vehicles are cleaned on a regular basis and are in a good condition.
Reports major vehicle problems to management.
Solicits and receives quotes from garages on necessary repairs and seeks approval to
initiate the repair, if necessary.
Ensures that the vehicle logs are kept up-to-date and monitors vehicle logs for expenses
and fuel consumption compiled in a monthly report.
Ensures all vehicles have all required papers and are equipped with required safety
equipment.
Collects information on all accidents, follows-up with insurance and immediately
generates a report for the CD, FAM and Human Resources Manager.
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30 % of Time
Job Responsibility #3:
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Communication of security information
Update and disseminate staff contact information on a regular basis.
Monitor internal CO communication and information systems to ensure effective
transmittal of information in cases of emergency.
When directed by the CD, conduct professional liaison with security personnel in other
NGO’s, embassies and government liaison offices and participate in security information
sharing meetings and forums.
Provide a daily oral security report to the CD and immediately inform CD and field staff
of escalating security threats to ensure their safety and security.
Provide brief written situation reports to CD for dissemination to CI Members when
security threat levels are heightened.
Maintain correspondence file, and ensure that security information is kept in accessible
electronic and paper systems.
When Directed by the CD, coordinate and liaise with CARE International security units
at headquarters and regionally.
% of Time:
10%
Job Responsibility # 4: Control and allocation of CARE cards
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Establish and maintain a system for efficiently issuing and controlling the use of CARE
cards.
Ensure all staff understand the CARE card process and ensure that new staff and visitors
are allocated and turn in cards in a timely manner.
% of Time:
5%
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Safety & Security Officer Job Description- September 2014
Job Responsibility #5: Security of Physical Assets
Ensure CARE’s physical properties are safe and secure. This includes offices, warehouses,
expatriate residences, vehicles and other assets.
• Develop and keep up-to-date an appropriate security plan for CARE offices. Orient all
staff to this plan and monitor its implementation.
• Be the point person to handle any security issues for staff, including car accidents.
5 % of Time
Job Responsibility #6: Routine errands such as:
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Following-up with various officials for signatures on a variety of documents as directed.
Picking up statements from vendors, delivering payments to vendors, and picking up
bank statements.
Follow up with some official offices in matters related to CARE official work.
Performing some banking duties such as cashing checks or making deposits.
5 % of Time
Job Responsibility #7: Perform other duties as assigned and as needed to support the business
services unit.
5 % of Time
3- QUALIFICATIONS –
A- Specialized Know How
B- Education and training
Required:
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Bachelor’s degree in one field of Social Sciences / Public Relations/Administration
or a related field or a combination of study and experience.
Specialized training in safety and security management
C- Managerial Know How
Involves integrating and harmonizing requirements of diverse functions in operating, support, and
administrative situations; It may be exercised through consultation as well as direct action;
Management requires a combination of planning, organizing, controlling, and reviewing along with
direct and indirect execution. Choose one of the following: Task; Minimal; Related; Diverse;
Broad.
• This position requires (Related) managerial know-how.
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Safety & Security Officer Job Description- September 2014
D- Experience
Required:
3-5 years experience of safety and security work or similar experience in liaison,
monitoring and documenting.
Desired:
• 3 years experience in security management for a humanitarian organization.
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E- Technical skills
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Required:
Excellent interpersonal and communication skills.
Good knowledge of communications equipment and operations
Ability to develop and manage a computer data base and tracking systems.
Ability to write professional letters and reports in English and Arabic
Ability to speak, read and write in Hebrew
Valid driving license
Good knowledge of Israel and West bank roads and routes.
Understanding and familiarity with governmental protocols with regard safety and
security and movement of people and goods.
Desired:
Training in internationally recognized safety and security protocols
F- Human relations skills
Consists of active practicing skills in the area of human relationships; In the work context Human
Relations Skills include all capabilities that are needed to interact on a direct person-to-person basis,
and through varied approaches build understanding of, acceptance of, or commitment to, courses of
action that are important for the organization. These skills may be applied in relation to peers,
subordinates or peers within the organization, or to people outside the organization. (See
Guidelines for definitions).
• The Human Relations Skills for this position are designated as Critical
G- Competencies
CARE Core Competencies:
• Respect - Behaving in a manner that reflects a true belief in and appreciation for the dignity
and potential of all human beings. Gaining other people’s confidence and setting an
environment of trust and openness.
• Integrity - Maintaining social, ethical, and organizational norms; firmly adhering to codes of
conduct and ethical principles inherent to CARE.
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Safety & Security Officer Job Description- September 2014
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Commitment to Service – this competency is woven throughout all aspects of the employee’s
performance.
Excellence - Setting high standards of performance for self and/or others; assuming
responsibility and accountability for successfully completing assignments or tasks; selfimposing standards of excellence rather than having standards imposed; ensuring interactions
and transactions are ethical and convey integrity.
Diversity - Promoting, valuing, respecting and fully benefiting from each individual’s unique
qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or
interests; creating and maintaining a work environment that promotes diversity.
Is how a person gets the job done and are the values or organizational competencies.
List four to six competencies used by your designated member of country office, which are appropriate
for this position.
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Initiating Action - Taking prompt action to accomplish objectives; taking decisive action to
achieve goals in times of uncertainty or in fluid contexts; being proactive
• Collaboration – Working effectively and cooperatively with others towards shared goals,
establishing and maintaining principle centered working relationships.
• Managing Conflict – Dealing effectively with others in an antagonistic situation; using
appropriate interpersonal styles and methods to reduce tension or conflict between two or
more people.
• Communicating with Impact - Clearly conveying information and ideas through a variety
of media to individuals or groups in a manner that engages the audience and helps them
understand and retain their message.
• Stress Tolerance - Maintaining effective performance under pressure or adversity;
handling stress in a manner that is consistent with CARE's core values.
• Information Collection/Monitoring - setting up ongoing procedures to collect, review,
and synthesize information needed to manage a function, or the work within a function
• Planning and Organizing - Establishing courses of action for self and others to ensure that
work is completed efficiently and effectively in accordance with CARE’s core values.
4- PROBLEM SOLVING
Is comprised of the Thinking Challenge and Thinking Environment
Thinking Environment considers the rules, instructions, practices, precedents, standards, principles,
policies, goals, and objectives that create the context in which a job is authorized to deal with unusual
situations. It describes the degree of freedom permitted to the job to initiate the thinking process as a
result of external conditions, as well as internal conditions of the organization. Choose one of the
following: Strict Routine; Routine; Semi-Routine; Standardized; Clearly Defined; Broadly
Defined; Generally Defined; Abstractly Defined. (See Guidelines for definitions).
• This position is defined as Clearly Defined
Thinking Challenge describes the situational and nature and degree of difficulty of mental effort
required to come to conclusions, make decisions, provide answers, or discover new things. Choose one
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Safety & Security Officer Job Description- September 2014
of the following: Repetitive; Patterned; Interpolative; Adaptive; or Uncharted. (See
Guidelines for definitions)
• This position is defined as Interpolative
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ACCOUNTABILITY
Is the answerability for actions and for their consequences. It is the measured effect of the job or
position on end results. It has three dimensions in the following order of importance: Freedom to Act;
Impact on End Results; and Magnitude.
A) Freedom to Act is the degree to which personal or procedural control and guidance for work (or
lack thereof) exists. This is a function of the organizational framework, the personnel and policy
direction, and the flows, processes, and systems that are established in the organization. Choose one
of the following: Limited; Prescribed; Controlled; Standardized; Regulated; Clearly Directed;
Generally Directed; Guided; or Strategically Guided. (See Guidelines for definitions).
• This position would be designated as Regulated
B) Impact on End Results considers the principal nature of the job’s influence on end results, which
ranges from very direct control to very indirect support. Choose the Impact category that reflects the
basic purpose of the job most clearly. Ancillary; Contributory; Shared; Primary (See Guidelines
for definitions).
• This position would be Contributory
C) Magnitude: Financial: What parts of CARE’s revenue and/or expenses are impacted by the job’s
primary goals? Use current fiscal year amounts. e.g. project budget, fundraising or contract goal,
budget managed or monitored, donations processed, purchases made, contracts negotiated/signed,
benefits costs.
• What is the $/EUR amount related to job’s primary goals? $
• What is the $/EUR amount of signing authority for this position? $
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CONTACTS/KEY RELATIONSHIPS:
List the primary external and internal relationships, which the employee is expected to maintain. State
the purpose of these interactions.
• CARE staff, partners and visitors on matters concerning security.
• Security colleagues in other agencies to share information and obtain security briefings
and updates.
• Vendors – picking up bills and dropping off payments.
• Vehicle vendors – for maintenance of vehicles.
• Ministry Offices – to obtain signatures.
• Israeli officials and IDF to facilitate the processing of permits and movement across
checkpoints.
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• Palestinian Authority officials on security.
WORKING CONDITIONS:
CARE West Bank/Gaza currently has a main office in East Jerusalem and field offices in
Ramallah and Gaza. The incumbent can work out of any of these offices
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Travel: Frequent travel (50% of time) to field offices and field operations sites is required.
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Safety and Security: Working conditions can be difficult due to the political situation. Care
must be taken when traveling in the country. Travel between offices may be slow or
interrupted due to closures, curfews, and checkpoints blocking traffic flow.
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Other: Medical and Educational services availability.
SIGNATURES:
Direct Supervisor:
HR Manager:
Employee
Date:
Date:
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Safety & Security Officer Job Description- September 2014
Date: