Janice M. Bell, RN, PhD http://www.janicembell.com Author, Speaker, Educator, & Researcher of Family-Focused Practice Editor, Journal of Family Nursing Member, Board of Directors, International Family Nursing Association ©Not to be copied without permission of the author Janice M. Bell, RN, PhD www.janicembell.com metamorphosis verb: |ch ānj| transform health care with individuals and families Janice M. Bell, RN, PhD www.janicembell.com reciprocal influence health professionals health illness beliefs individuals larger systems families Janice M. Bell, RN, PhD www.janicembell.com relationships Emerging findings from research about the reciprocal, bidirectional influence between families and health/illness Janice M. Bell, RN, PhD www.janicembell.com Family and Couple Characteristics linked to Disease Process and Outcome • • • • • Poor couple conflict resolution skills Low relationship satisfaction High interspouse conflict High criticalness; high hostility Lack of congruence in disease beliefs and expectations (Fisher, 2006; Weihs, Fisher, Baird, 2002) Janice M. Bell, RN, PhD www.janicembell.com “Calgary Models” GENERALIST PRACTICE: Calgary Family Assessment Model (CFAM) Calgary Family Intervention Model (CFIM) (Wright & Leahey, 2013) ADVANCED PRACTICE: Illness Beliefs Model (IBM) (Wright & Bell, 2009) Trinity Model (TM) (Wright, 2005) Janice M. Bell, RN, PhD www.janicembell.com Calgary Family Assessment and Intervention Models Janice M. Bell, RN, PhD www.janicembell.com (Wright & Leahey, 6th edition, 2013) http://www.familynursingresrouces.com Calgary Family Assessment and Intervention Models CFAM and CFIM have been recognized by the International Council of Nurses as one of the four leading family assessment/intervention models in the world. (Schober & Affara, 2001) Translated into 8 languages and used in over 25 countries in the world. Janice M. Bell, RN, PhD www.janicembell.com The 15-Minute (or shorter) Family Interview (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com 5 Key Ingredients • • • • • Therapeutic Conversations Manners Family Genogram and Ecomap Ask Therapeutic Questions Commendations (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Key Ingredient #1: Therapeutic Conversations • Affect change in our own and in patients’ and family members’ biopsychosocial-spiritual structures • Are purposeful and time-limited • Have the potential for healing and diminishing suffering through the very act of bringing the family together (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Therapeutic Conversation Tips • Invite the family’s expertise in managing health problems by asking about routines at home • Routinely consult families and patients about their ideas for treatment and discharge (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Therapeutic Conversation Tips • Routinely invite families to accompany the patient to the unit, appointment, etc. • Routinely include families in the admission procedure • Routinely invite families to ask questions • Acknowledge and affirm what it is like to live in individual separate worlds of experience of the illness (Wright & Bell, 2009; Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Key Ingredient # 2: Manners • Simple, but profound courteous acts of politeness, respect, and kindness • Introductions are a basic social act • All health care care happens in the context of a relationship Janice M. Bell, RN, PhD www.janicembell.com (Wright & Bell, 2009; Wright & Leahey, 2013) WOW • Who are you? (your name) • What is your occupation? • What is your purpose in this encounter? (Useful strategy being implemented at the Kelowna General Hospital) Janice M. Bell, RN, PhD www.janicembell.com Key Ingredient # 3: Family Genograms and Ecomaps • Obtaining quick structural information through family maps increases engagement and demonstrates an underlying belief that illness is a family affair (Wright & Bell, 2009) • Sample questions: – Who is an important resource for you? – How many professionals are involved in treating your husband’s current heart problems? (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com GENOGRAM grandparents aunts & uncles parents children Janice M. Bell,, RN, PhD www.janicembell.com (Wright & Leahey, 2013) Ecomap WORK EXTENDED FAMILY EXTENDED FAMILY SCHOOL Janice M. Bell, RN, PhD www.janicembell.com (Wright & Leahey, 2013) Key Ingredient # 4: Ask Therapeutic Questions • How can we be most helpful to you and your family during your hospitalization? (clarifies expectations and increases collaboration) (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Ask Therapeutic Questions • What has been most and least helpful to you in past hospitalizations or clinic visits? (identifies past strengths and problems to avoid and successes to repeat) Janice M. Bell, RN, PhD www.janicembell.com (Wright & Leahey, 2013) Ask Therapeutic Questions • What is the greatest challenge facing your family during this hospitalization, discharge, or clinic visit? (indicates actual or potential suffering, roles, and beliefs) (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Ask Therapeutic Questions • With which of your family members or friends would you like us to share information? With which ones would you like us not to share information? (indicates alliances, resources, and possible conflictual relationships) (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Therapeutic Questions • What do you need to best prepare you or your family member for discharge? (assists with early discharge planning) (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Ask Therapeutic Questions • Who do you believe is suffering the most in your family during this hospitalization, clinic visit, or home care visit? (identifies the family member who has the greatest needs for support and intervention) (Wright, 2005) Janice M. Bell, RN, PhD www.janicembell.com Ask Therapeutic Questions • What is the one question you would most like to have answered during our meeting right now? I may not be able to answer this question at this moment, but I will do my best or will try to find the answer for you. (identifies most pressing issue or concern) (Duhamel, Dupuis, & Wright, 2009; Wright 1989; Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Ask Therapeutic Questions • How have I been most helpful to you in this family meeting? How could we improve? (shows a willingness to learn from families and to work collaboratively) (Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Key Ingredient # 5: Commending Family and Individual Strengths • Commendations are observations of behavior that occur across time. • Look for patterns vs one-time events. • Orientation to strengths, resources, and possibilities is extremely important Janice M. Bell, RN, PhD www.janicembell.com Commendations • Offer a new view to the family/individual • Families who internalize commendations offered by the health professional: – Appear more receptive and trusting – Tend to take up more readily ideas, opinions, and advice offered (Limacher 2003, 2008; Limacher & Wright, 2003, 2006; Wright & Leahey, 2013) Janice M. Bell, RN, PhD www.janicembell.com Useful Resources Wright, L.M., & Bell, J.M. (2009). Beliefs and Illness: A Model for Healing. Calgary, Alberta, Canada: 4th Floor Press. Wright, L.M. (2005). Spirituality, Suffering, and Illness: Ideas for Healing. Philadelphia, PA: F.A. Davis. Wright, L.M., & Leahey, M. (2013). Nurses and Families: A Guide to Family Assessment and Intervention (6th ed.). Philadelphia, PA: F.A. Davis. Janice M. Bell, RN, PhD www.janicembell.com Useful Resources http://www.familynursingresources.com “How To Family Nursing Series”: 8 videos which demonstrate skills with actual families Janice M. Bell, RN, PhD www.janicembell.com Useful Resources http://www.familynursingresources.com Genograph Janice M. Bell, RN, PhD www.janicembell.com Journal of Family Nursing http://jfn.sagepub.com 5 year average Impact Factor: 1.25 Janice M. Bell, RN, PhD, Founding Editor Janice M. Bell, RN, PhD www.janicembell.com Want to improve your practice with families experiencing illness? Family Externship Workshops with Dr. Janice Bell and Dr. Lorraine Wright: http://janicembell.com http://www.lorrainewright.com September 23-26, 2013: University of Southern Denmark, Odense, Denmark Janice M. Bell, RN, PhD www.janicembell.com June 24-27, 2014: Zurich University of Applied Sciences, Winterthur, Switzerland 11th International Family Nursing Conference “Honoring the Past; Celebrating the Future” June 19-22, 2013 Minneapolis, Minnesota, USA http://www.internationalfamilynursing.org Janice M. Bell, RN, PhD www.janicembell.com